WSP Quality Assurance Tool: Feedback Form
Contents
1. WSP Quality Assurance Tool Feedback Form Please let us know what you think about this CD ROM and the WSP QA Tool The goal is to improve this assessment system to better serve your needs Date Name of organization Name of person s providing comments Country E mail Evaluation of the WSP QA Tool CD ROM Context of comments general review of CD ROM WSP QA Tool application of Tool through an assessment of a water supply system etc Please rate using the following criteria 1 Not good 2 Average 3 Normal 4 Good 5 Very good 1 Ease of use 10 20 30 40 56 2 Usefulness of tools and case studies 10 20 306 406 56 3 Ease of navigation and search 12 20H 30 460 56 4 Ease of obtaining help 10 20 30 406 5C 5 Ease of providing feedback 10 20 36 40 5C 6 General comments on the CD ROM Evaluation of the WSP QA Tool and User Manual Please rate using the following criteria 1 Not good 2 Average 3 Normal 4 Good 5 Very good 1 Ease of use of the WSP QA Tool 10 20 30460 560 2 Usefulness of the WSP QA Tool 10 20 30 40 54 3 Usefulness of the assessment results 1005 20 30 40 56 summary tables and graphs in the WSP QA Tool 4 Usefulness of the User Manual 10 20 3040 56 5 What are your overall impressions of the user interface within the WSP QA Tool 6 When you opened up the WSP QA Tool for the first time was it obvious what you had t2. o do 7 Have you encountered any software problems errors when opening using the WSP QA Tool If so please describe the issues and specify your version of Microsoft Excel as well as your operating system 8 Within the WSP QA Tool was the information in the About the Tool section Introduction and General Instructions helpful Did it provide sufficient background information If not how could it be improved e g What should be added Is there unnecessary information 9 Within the WSP QA Tool when you opened the Enter Assessment section was it obvious what you had to do If not how could it be improved 10 Within the WSP QA Tool were the tables presented in the Enter Assessment section easy to understand and use If not how could they be improved 11 Within tables 1 12 of the WSP QA Tool were the questions easy to understand and assess against If not how could this be improved 12 Within tables 1 12 of the WSP QA Tool did you use the guidance and if so did the guidance help you understand what was intended by the question If not how could this be improved 13 Within tables 1 12 of the WSP QA Tool was the scoring system easy to understand If not how could this be improved 14 Please comment on the overall presentation of the assessment results Summary Tables and Summary Graphs within the WSP QA Tool Wa
3. s the information presented easy to understand 15 How would you improve the assessment results Summary Tables and Summary Graphs within the WSP QA Tool in order to make them more useful e g What should be added Is there unnecessary information 16 Will you be using the WSP QA Tool on a regular basis How could the Tool be improved so that it is more useful for regular usage 17 Would you like to see anything else changed added in the WSP QA Tool 18 Did you assess a water supply system If so how long did it take and how many people were involved in completing the assessment 19 Other comments on the WSP QA Tool 20 Does the User Manual complement the information provided in the WSP QA Tool in the About the Tool section How could the User Manual be improved 21 Other comments on the WSP QA Tool User Manual Thank you for your cooperation and assistance
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