Users Guide
Contents
1. You can use the CLEAR Spot while charging the battery It takes approximately three hours to fully charge a battery that has no charge The LCD screen displays icons depending on the battery charge level The chart below illustrates the icons as well as the descriptions of the different battery conditions Icon Description The battery charge level is critical and the battery should be charged immediately When this happens the CLEAR Spot automatically will turn off Z battery is in the No battery is the CLEAR Spot The CLEAR Spot is connected to the Wall Charger opot The CLEAR Spot is connected to the Wall No battery is the CLEAR Spot The CLEAR Spot is connected to the Wall Charger NN CLEAR Spot is connected via the USB Cable The battery is charging pm The battery is low Five bars indicate the battery is fully charged When charging when the device is off the LCD screen shows 58 When charging when the device is on the device will show the following icon Turn the CLEAR Spot On We recommend you use a laptop to set up your CLEAR Spot With the battery in your CLEAR Spot press and hold the Power Button for three seconds to turn the CLEAR Spot on While the CLEAR Spot is searching for the CLEAR 4G network the LCD screen displays a message that reads 4G status Searching Once the CLEAR Spot is connected to the CLEAR 4G network the LCD Screen displays the signal stren2. e Enable WPS Wi Fi Protected Setup WPS could allow users to fetch an AP wireless configuration which includes SSID Security Method and Key e PBC Mode Process WPS by Pushing Button method e PNI Mode Process WPS by PIN code method AP and station share the PIN code e PBI Code Input PIN is generated from the station if PIN Mode is selected Click the checkout next to Enable WPS to enable and apply this feature Uncheck the box if you want to disable the feature 15 Manage your CLEAR Spot continued CLEAR Spot Home Page Advanced Settings 4G Information Use this tab to view current status of the 4G connection of your CLEAR Spot The 4G status may be one of the following Not Connected Searching Connecting and Connected 9 CLEAR Spot 4G Apollo Users 12222222 406522290 Battery 56 Remaining g If you re using your CLEAR Spot click Summary here to open the CLEAR opot Home Page Device Setup Device Update 4G Information Wi Fi Settings v Link Stats 4G Status Cor Frequency kl Tower NAP ID Preamble Advanced Settings AG Information CINR 22 dE RSSI CINR Ant 1 RSSI Ant 1 CINR Ant 2 RSSI Ant 2 TX Power Tx Power Mean MAC Address 3 11 Device Uptime Help IP Address 4G Connect Time gt Neighbor List RECONNECT e Signal Displays the actual signal strength at your current location and is composed of Received Signal Strength Indicator RSSI value and Carrier to Interference
3. Help Click APPLY when you re ready to change the time zone settings for your CLEAR Spot If you don t want to make any changes to the time zone settings click CANCEL Manage your CLEAR Spot continued CLEAR Spot Home Page Device Setup Reset Device Use this tab to reset the CLEAR Spot to the default factory settings Warning It is important to note that many device settings will be reset to the factory default settings For example the admin password required to login and manage your CLEAR Spot will be reset to admin the factory default setting We recommend writing down any settings you ve changed before you reset your CLEAR Spot to the factory settings CLEAR Spot 4G Apollo Users 22222223 sceeeee Battery 84 Remaining If you re using your CLEAR Spot click here to open the CLEAR Spot Home Page Device Update Wi Fi Settings Advanced Settings Help RESET DEVICE RECONNECT Click RESET DEVICE when you re ready to restore the CLEAR Spot to the factory settings 11 Manage your CLEAR Spot continued CLEAR Spot Home Page Device Update Use this tab to view the software version of your CLEAR Spot In addition this is also where you can check for any available software updates of your CLEAR Spot Click on the CHECK button You will receive a message confirming that no updates have been found or and update have been found and your device will automatically receive the update Software u
4. Slatement Advanced Settings Ros kesimi and harul be etis Do bris tee dyta be Pat 16 Ofte Muses These bret are Sete to provide harm ever d 4 161 mal wi 0 o eoepbon mim eet 4 04 Det fans Parts OF teen ese pon amc be atem oed by turris Tw of an on the uter encourage y correct he by one of he m3 Recrect or he recense antea recreate ue Dale ORIGIN ang Unirnown Zone Protected Mode RECONNECT CLEAR Spot Home Page Glossary Use this tab to view the definitions used in the CLEAR Spot CLEAR 9 CLEAR Spot 4G Apollo Users 22222222 40699999 Battery Fully Charged LOGOUT Summary Device Setup Device Update Glossary Wi Fi Settings Summary Advanced Settings Device Setup Setup Wizard Password Device Tin Reset Devic Glossary Device Update Wi Fi Settings Bask WPS RECONNECT Advanced Settings 46 Information 23 Manage your CLEAR Spot continued CLEAR Spot Home Page Online Support Use this tab to view the definitions used in the CLEAR Spot LEAI 9 CLEAR Spot 4G Apollo Users a3822222 699595 Banen Fully Charges LOGOLT Summary Device Setup Device Update 2 Download CLE
5. can wait in low power mode before waking up to handle the beacon e DTIM Interval Set the number of AP Beacons between each DTIM Delivery Traffic Indication Message CTS Protect Mode This protects transmission from interference This is preset to Auto Mode Preamble Length Set the Preamble Length if any Transmission Power Change the transmission power if any Access Control List Settings Allows you to change what type of System Default if any Click APPLY when youre ready to change the advanced wi fi settings If you don t want to make any changes click CANCEL Manage your CLEAR Spot continued CLEAR Spot Home Page Wi Fi Settings WPS Warning This tab includes settings that could negatively impact the performance of the CLEAR Spot if set incorrectly These settings should be modified only by advanced users or if directed by CLEAR Customer Care The Wi Fi Settings WPS Tab allow you to configure your devices that support Wi Fi Protected Setup 9 CLEAR Spot 4G Apollo Users 222243844 4G e eeee Battery ll 61 Remaining Summary Device Setup Wi Fi Protected Setup Device Update If you re using your CLEAR Spot click Wi Fi Settings Use the settings below to configure your devices that support Wi Fi here to open the CLEAR Spot Home Protected Setup Page WPS Enable WPS Advanced Settings Mode PIN Mode Help PIN Code RECONNECT Wi Fi Protected Setup
6. your computer Use with Care Position the CLEAR Spot on a clean flat secure surface and do not drop the CLEAR Spot Keep the CLEAR Spot away from other devices that produce electromagnetic waves Keep the CLEAR Spot out of direct sunlight Do not throw or dismantle the CLEAR Spot Keep the CLEAR Spot and battery cool Keep pets and children from playing with the CLEAR Spot Do not immerse the CLEAR Spot or the battery in water or other liquid Make sure your hands are dry before handling the CLEAR Spot or any of the included items Don t apply adhesives to the CLEAR Spot They may cause the CLEAR Spot to overheat and may alter the antenna s performance Don t operate the CLEAR Spot while driving Set It Up continued Insert and Charge the Battery The battery comes partially charged so you can use your CLEAR Spot right away Remove the battery cover slide in the battery so the pins align and replace the battery cover The CLEAR Spot battery is easy to charge To use the Wall Charger plug the small end of To charge the CLEAR Spot battery through the Micro USB Cable USB Cable into the your computer plug the small end of the USB CLEAR Spot plug the large end into the Wall Cable into the CLEAR Spot and plug the large Charger and plug the Wall Charger into an end into an available USB Port on your electrical outlet computer When the battery is fully charged you ll see five bars on the LCD screen
7. AR devize drivers aed sofware Internet Explorer provided by Lists WI FI Settings LE he 9 49 X IE Google x Gne Up Seach Advanced Settings Pm wp Fevertes Gig E Seggeted sep On Dranicad CLEAR devi am Page Safety Took fe Glossary Internet Protected Mode RECONNECT Minca Sellers CLEAR Spot Home Page Help The Help Link on the top right of the CLEAR Spot Home Page is context sensitive and displays helpful tips that are relevant to the tab you are viewing If you need help click Help and a window with helpful tips relevant to the page you re viewing will open Similar Help windows are available for all the Tabs within the CLEAR Spot Home Page For example if you re viewing the Summary page and click Help you ll see helpful explanations about items relating to the Summary page Device Summary Help for Device Summary CLEAR 9 CLEAR Spot 4G Apollo gt l a Users 12424244 98 Baren EHB Fully charged CLEAR Spot 4G Help Microsoft Internet Explorer provided by Clearwire Summary z Vn Device Setup Device Update Current Device Settings Summary Wi Fi Settings 4G Stars T Signal FS T IMF MAE Address Boke i 4G Status one of the following Not Connected Searching Connecting and m Advanced Settings IP Address amp Frequency i kn Device Upti
8. CLEAR Spot 4G Apollo USER GUIDE CLEAR 9 SET IT UP WHAT S IN THE BOX IMPORTANT BUTTONS LCD SCREEN INDICATORS FEATURES USE WITH CARE INSERT AND CHARGE THE BATTERY TURN THE CLEAR SPOT ON CONNECT YOUR DEVICE TO YOUR CLEAR SPOT CONNECT TO THE INTERNET SHARE YOUR CLEAR SPOT MANAGE YOUR CLEAR SPOT CLEAR SPOT HOME PAGE OVERVIEW CLEAR SPOT HOME PAGE SUMMARY CLEAR SPOT HOME PAGE DEVICE SETUP SETUP WIZARD CLEAR SPOT HOME PAGE DEVICE SETUP PASSWORD CLEAR SPOT HOME PAGE DEVICE SETUP DEVICE TIME CLEAR SPOT HOME PAGE DEVICE SETUP RESET DEVICE CLEAR SPOT HOME PAGE DEVICE UPDATE CLEAR SPOT HOME PAGE Wi Fi SETTINGS BASIC CLEAR SPOT HOME PAGE Wi Fi SETTINGS ADVANCED CLEAR SPOT HOME PAGE Wi Fi SETTINGS WPS CLEAR SPOT HOME PAGE ADVANCED SETTINGS 4G INFORMATION CLEAR SPOT HOME PAGE ADVANCED SETTINGS FIREWALL CLEAR SPOT HOME PAGE ADVANCED SETTINGS ROUTER CLEAR SPor HoME PAGE ADVANCED SETTINGS ROUTER CONTINUED CLEAR SPor HoME PAGE ADVANCED SETTINGS ROUTER CONTINUED CLEAR SPOT HOME PAGE ADVANCED SETTINGS SYSTEM CLEAR SPor HoME PAGE ADVANCED SETTINGS DEVICE LoG CLEAR SPOT HOME PAGE HELP ABOUT CLEAR SPOT HOME PAGE REGULATORY CLEAR SPor HoME PAGE GLOSSARY CLEAR SPOT HOME PAGE ONLINE SUPPORT CLEAR SPOT HOME PAGE HELP ADDITIONAL USE CASE INFORMATION QUICK TIPS EXTEND THE CLEAR SPOT BATTERY LIFE MAXIMIZE SECURITY OF THE CLEAR SPOT CHANGE T
9. Change the power management settings e Power Saving Time Change the Power Saving Time The default setting is 30 minutes e LCD Management Change settings for the LCD Screen LCD Backlight Timeout Change the LCD Backlight Time out setting value e System Time Display Format Change the type 12 hour or 24 hour of System Time Display e Wi Fi Password Display Enabling this means the wi fi password will appear on the LCD screen System Buzzer Mute or unmute the system buzzer e System Buzzer Mute or unmute the system buzzer 21 Manage your CLEAR Spot continued CLEAR Spot Home Page Advanced Settings Device Log The Device Setup Device Log Tab shows the history of actions by the CLEAR Spot and connected devices such as connections and disconnections Logs are a great way to find out what your CLEAR Spot is doing and its activities If you re using your CLEAR Spot click here to open the CLEAR Spot Home Page Device Setup Device Wi Fi Settings DIA CHA Omar Or OFA PLAY ETEA OFLA ben Om GE Chr Export Log File Allows user to export the log files to text files Filter Allows user to select the type of system log filter to use Level Allows user to change the level of system log CLEAR Spot Home Page Help About Use this tab to view system settings of the CLEAR Spot R CLEAR Spat 4G Apollo bm m 2 Urar 9 99999 fc TITI ie
10. EAR Spot Home Page Advanced Settings Router continued e DHCP Server Dynamic Host Configuration Protocol DHCP is used to automatically assign IP addresses and configuration information to wi fi clients thereby greatly simplifying network set up Use these fields to configure your CLEAR Spot s DHCP Server Y DHCP Server Use these fields to configure your ClearSpot s DHCP Server Enable DHCP Server DHCP Server IP Address 192 168 15 DHCP Starting IP Address 192 168 15 2 DHCP Ending IP Address 192 168 15 254 DHCP Lease Time 1 D 0 e Enable DHCP Server Click the box to enable the service e DHCP Server IP Address Set the Internet Protocol IP address in decimal format used to locate and access the CLEAR Spot on the local wi fi network the CLEAR Spot creates e DHCP Starting IP Address Set the first IP address in decimal format assigned by the DHCP server in dotted decimal format It must be greater than the IP address value of the gateway e DHCP Ending IP Address Set the final IP address in decimal format assigned by the DHCP server If the DHCP server runs out of DHCP addresses users cannot access network resources If this happens increase the Ending IP or decrease the Lease Time e DHCP Lease Time Set the time that a network computer remains connected to the gateway using its currently assigned IP address At the end of this time the DHCP server renews the lease or assigns the computer
11. HE DEFAULT TIME ZONE FROM CENTRAL TIME ENSURE YOUR DEVICES RECOGNIZE YOUR CLEAR SPOT FACILITATING YOUR ABILITY TO BROWSE THE INTERNET 1 O uuu BB WW 9 10 11 11 12 13 14 15 16 17 18 19 20 21 22 22 23 23 24 24 25 26 26 26 26 26 26 IMPORTANT MESSAGE FROM CLEAR ENSURE YOU CAN SHARE YOUR CLEAR SPOT RESETTING YOUR ADMIN PASSWORD OTHER INFORMATION ACCESSORIES TECHNICAL SPECIFICATIONS STILL NEED HELP FAQS AND LIVE CHAT SUPPORT TELEPHONE SUPPORT QUESTIONS ABOUT YOUR BILL IMPORTANT INFORMATION DOCUMENT WARRANTY INFORMATION LEGAL DISCLOSURES 26 27 27 28 28 28 29 29 29 29 29 29 29 Set It Up What s in the Box o e CLEAR Spot 4G Personal Hotspot Battery Wall Charger Micro USB Cable Quick Start Guide Important Buttons LCD Screen Indicators Features LCD Screen Power Button ABC DE F Signal Strength 4G Status Number of Connected Users USB Status Battery Status Time Network Name Password Amount of Data Transferred Connection Duration ul 4G 8 bg 12 02AM Mute Switch CLEARSpotF935C Micro USB Port a COMMMOO WD The LCD Screen displays important information about the CLEAR Spot The Power Button turns the CLEAR Spot 4G Personal Hotspot CLEAR Spot on and off The Mute Switch is used to turn on and off sounds such as alerts from the CLEAR Spot Use the Micro USB Port with the Wall Charger or to connect the CLEAR Spot to
12. If you re using your CLEAR Spot click here to open the CLEAR Spot Home Device Update About your CLEAR Spot Page Wi Fi Settings information Product r 1 Hardware Modal ID FM SUN Y Advanced Settings nda F WiFi MAC Address 1 MAC Address GPL Source Link This product contains Open Source software RECONNECT Product Name Displays the product name of the CLEAR Spot Model ID Displays the Model ID of the CLEAR Spot Wi Fi MAC Address Displays the Wi Fi MAC address of the CLEAR Spot 4G MAC Address Displays the 4G MAC address of the CLEAR Spot Hardware Version Displays the hardware version of the CLEAR Spot Software Version Displays the software version of the CLEAR Spot GPL Source Link Opens a new window to an online GPL Source website Manage your CLEAR Spot continued CLEAR Spot Home Page Regulatory Use this tab to view the Federal Communication Commission Interference Statement for the CLEAR Spot AR hertpu deaespot FCC eneeference Statement fro GemTek Spotl 14 11 vI pdf Microsoft L hE 49 x 48 consi p S Ey O Googie Search More gt Sign In Far uggested Snes Web ler ie T IB Mipy clearspov FCC inter 3 ww Pages Teese amp Summary Device Setup Device Update Wi Fi Settings federal Commuesc ation Commission Interference
13. Noise Ratio CINR value e Tower Depends on the Tower to which the CLEAR Spot is connected Frequency Displays the center frequency of the 4G channel being used by the CLEAR Spot device RSSI Ant1 Antenna1 Strength Indicator RSSI value RSSI Ant2 Antenna2 Strength Indicator RSSI value Ant1 Antenna Carrier to Interference Noise Ratio value CINR Ant2 Antenna2 Carrier to Interference Noise Ratio CINR value Neighbor List Displays the BSID Preamble Frequency Bandwidth and NAP ID information 16 Manage your CLEAR Spot continued CLEAR Spot Home Page Advanced Settings Firewall Warning This tab includes settings that could negatively impact the performance of the CLEAR Spot if set incorrectly These settings should be modified only by advanced users or if directed by CLEAR Customer Care A firewall can be used to help protect your CLEAR Spot wi fi network from unauthorized access A firewall also helps manage authorized access from the Internet to your CLEAR Spot R 9 CLEAR Spot 4G Apolo Users 22280844 1529999 Battery Fully Charged 0 If you re using your CLEAR Spot click Summary 6 here to open the CLEAR Spot Home Device Setup Page Device Update Firewall Settings WI FI Settings e ER cirea iz The Firewall aultiorizes Imernel access lo your CLEAR Spol Please refer to for information on the settings Advanced Settings Enable Firewall 2 Enable Web Login tr
14. S O DDHS Service Provider www dyndns com v e Enable DDNS Allows you to enable Dynamic DNS e DDNS Service Provider Select the type of service provider that is used 18 Manage your CLEAR Spot continued CLEAR Spot Home Page Advanced Settings Router continued 19 Universal PnP Universal Plug and Play UPnP Internet Gateway Device IGD is a protocol that simplifies device connection and network implementation When this option is enabled certain Windows applications would setup the Port Forwarding rule dynamically Y Universal PnP Enable UPnP to allow Windows applications to dynamically configure Port Forwarding rules on the ClearSpot Enable UPnP IGD Enable UPnP IGD Allows you to enable UPnP IGD if any DMZ Host Put a device connected to the CLEAR Spot in the DMZ Demilitarized Zone so that the device can be accessed by external hosts DMZ Host DMZ IP Address 192 168 15 Configuring this option requires entering the IP Address of the host Port Forwarding This allows you to forward specific external ports to host devices connected to the CLEAR Spot Port Forwarding Use these fields to forward inbound connections to a specsfic chent connected to the ClearSpot e e Add Enter the host IP Addresses and the port to be forwarded in order to set up the route e Delete Select items to delete in order to cancel the route Manage your CLEAR Spot continued CL
15. Spot continued CLEAR Spot Home Page Summary The Summary Tab displays helpful information about your CLEAR Spot Current Device Settings 4G Status Shows the current status of the 4G connection The status may be 9 CLEAR Spot 46 Apolo one of the following Connected Users123323333 4699999 Battery i 95 charging Searching Connecting and Not Connected nous 2 Signal Shows the CLEAR Spot signal strength at your current location Signal RENE PSA Device Update Current Device Settings Strength is composed of e RSSI Received Signal Strength SISSE Advanced Settings ower iP Address Indicator Displays power present E PR S nS in the radio signal RSSI of the a Network Name active connection Wi Fi Channel Software Wi Fi Range Hardware e Carrier to Interference Noise Ratio Displays a measurement of signal effectiveness for the active connection Tower Shows the tower to which the CLEAR Spot is connected If you re using your CLEAR Spot click here to Frequency Shows the center frequency open the CLEAR Spot Home Page of the 4G channel being used by the CLEAR Spot Network Name SSID Shows the CLEAR Spot s wi fi network name which is broadcast by the CLEAR Spot to allow wi fi enabled devices to identify and connect to it The wi fi network name appears on the LCD screen The CLEAR Spot wi fi network name can be changed using the CLEAR Spot Home Page Setup Wizard The CLEAR
16. Spot wi fi network name also can be changed on the Wi Fi Settings Basic Tab Wi Fi Channel Shows the channel number being used by the CLEAR Spot Wi Fi Range Shows the current wi fi network range setting and allows you to set the CLEAR opot for best battery life Short best wi fi range Long or a balance of each Medium MAC Address Shows the MAC Media Access Control Address ID of the CLEAR Spot A MAC Address ID is a unique serial number burned into network adaptors that identifies them on a network The CLEAR Spot has the ability to specify what MAC Addresses are allowed to connect to its wi fi network e IP Address View the Internet Protocol IP Address used to locate and access your Clear Spot network e Device Uptime Shows the length of time for the current period the CLEAR Spot has been connected to the CLEAR 4G network e Software Version Shows the software version of the CLEAR Spot The software version cannot be changed e Hardware Version Shows the hardware version of the CLEAR Spot The Navigation Bar with links to the different tabs and links to logout to reconnect to reboot the number of connected users signal strength battery meter the contextual Help link and the link to Clearwire Support appear on every page of the CLEAR Spot Home Page Manage your CLEAR Spot continued CLEAR Spot Home Page Device Setup Setup Wizard The Setup Wizard guides you through the basic CLEAR Spot set up steps Ch
17. a new IP address e DHCP Lease Reservation Use these fields to reserve a specific IP address for a device Y DHCP Lease Reservation Use these fields to reserve a specific IP address for a device hs Host Name MAC Address IP Address Enabled Add Enter the Host Address and Address to reserve a specific IP address for the CLEAR Spot e Delete Select items to delete e Refresh Refreshes the DHCP Lease Status periodically e Auto Refresh Auto refreshes the DHCP Lease Status periodically 20 Manage your CLEAR Spot continued CLEAR Spot Home Advanced Settings System Use this tab to view and change system settings of the CLEAR Spot AR 9 CLEAR Spot 4G Apollo Users 22222222 40525225209 Battery fM Fully Charged Summary 6 Device Setup If you re using your CLEAR Spot click m System Settings here to open the CLEAR Spot Home Wi Fi Settings User Interface Page Web UI Refresh Interval 3Seconds Advanced Settings gt Power Management gt LCD Management gt System Buzzer System CANCEL APPLY Help RECONNECT Click on the setting options User Interface Power Management LCD Management or System Buzzer to expand the screen and see the available fields User Interface Change the refresh interval e Web UI Refresh Interval Change the Web UI CLEAR Spot Home Page Refresh Interval The default setting is 3 seconds Power Management
18. ange the admin password select the time zone choose the CLEAR Spot wi fi network name choose the security type and more 9 Step 1 Includes changing the admin password which is defaulted to admin Note You also can change the amp password on the Device Setup Password tab at any time otep 1 also includes setting the time zone for your preferred location and enabling or disabling Daylight Savings Time Step 2 Is where you can personalize the Nelo gt CLEAR Spot wi fi network name SSID and choose the security setting ic pm x Encryption P Time Zone OMT 06 00 Central Tine Once you ve gone through the Setup Wizard click Next and you ll see a screen where you can preview the new settings before saving the settings If you need to make any changes click PREVIOUS If the information is correct click SAVE to save the new settings If you don t want to make any changes click CANCEL You will be prompted to authenticate your device by turning your CLEAR Spot off and then on again in order for new settings to apply 9 Manage your CLEAR Spot continued CLEAR Spot Home Page Device Setup Password Using a password may help prevent unauthorized access to your CLEAR Spot CLEAR recommends enabling password protection 9 CLEAR Spot 4G Users 222222321 46 999292 Battery 86 Remaining LOGOUT If you re using your CLEAR Spot
19. ant disclosures Warranty Information e See Section 6 d of our Terms of Service at www clear com legal terms for warranty details Legal Disclosures e CLEAR coverage areas are limited Actual CLEAR network performance may vary and is not guaranteed See Device Support and other pages at www clear com for additional information CLEAR the CLEAR logo and CLEAR Spot are trademarks or registered trademarks of Clearwire Communications LLC Other company product and brand names and trademarks are the property of their respective owners 2011 Clear Wireless LLC All rights reserved 29
20. click here to open the CLEAR Spot Home R CENT Admin Password Page Summary Device Setup Device Update WI FI Settings Login Password Protection Enabled Recommended Change password Advanced Settings E New Login Password Help Confirm New Login Password ses CANCEL APPLY RECONNECT The default admin password to login is admin It is advisable that you should change the admin password required to log in and manage your CLEAR Spot Click APPLY when you re ready to change the admin password If you don t want to make any changes to the admin password click CANCEL The left Navigation Bar top icon bar contextual Help link and the link to CLEAR Support appear on every page of the CLEAR Spot Home Page for easy access 10 Manage your CLEAR Spot continued CLEAR Spot Home Page Device Setup Device Time oet the time zone for your current or preferred location and enable or disable Adjust for Daylight Savings The default time zone for your CLEAR Spot is Central Time v CLEAR Spot 4G Apollo core 29999999 ac ib es Users 33333338 4075595929 Battery 855 Remaining LOGOUT Summary Device Setup If you re using your CLEAR Spot click here to open the CLEAR Spot Home Device Time Set the time zone for your current location Current Local Time Pag e Device Upcdate Time Zone GMI QUO0 Pacte fme Adjust for Daylight Saving gt Wi Fi Settings Advanced Settings
21. e If you are sharing the CLEAR Spot wi fi network with other devices and you turn your CLEAR Spot off other devices connected to your CLEAR Spot won t be able to access the Internet Resetting your Admin Password If you changed your Admin Password and can t remember it you can reset your CLEAR Spot to the factory settings Warning Resetting your CLEAR Spot will reset ALL of the settings including your wi fi network name and password Reset by simply inserting a sturdy thin object into the hole next to the mute button on the right side of the CLEAR Spot for five seconds Reset Your Admin Password will be reset to admin and your wi fi network name and password will display on the LCD screen 27 Other Information Accessories e There are a variety of accessories available for the CLEAR Spot including a protective Carry Case Batteries Micro USB Cables Wall Chargers and a Car Charger Visit any CLEAR Retail Store nationwide to learn more and to purchase the accessories you need o lt S Technical Specifications Dimensions 3 4 3 4 7 Weight 4 44 oz LCD Screen Size 1 25 x 1 56 Compatibility Works with any wi fi enabled device Radio Standards o Wi Fi 802 11b and 802 11g o WIMAX 802 16e 2005 e Wi Fi Security o WEP o WPA Personal TKIP amp AES CCMP Pre Shared Key or WPA SK o WPA2 Personal TKIP amp AES CCMP WPA2 PSK WPA WPA2 Personal TKIP amp AES WPA WPS2 PSK e Advanced Ne
22. ength e When indoors the best locations to try are near a window and away from other electronic devices Important Message from CLEAR lf your browser is stuck on a message from CLEAR follow the on screen instructions to view the message and provide any requested information e f your account is past due click the option to make a payment You also can make a payment through our automated payment system by calling 888 888 3113 and selecting option 2 26 Quick Tips continued Ensure you can share your CLEAR Spot It s easy to share your CLEAR Spot with up to eight devices at the same time Make sure you are using the correct CLEAR Spot wi fi network name and password They can be found on the CLEAR Spot LCD screen If the LCD screen is blank briefly press the Power button and the CLEAR Spot wi fi network name and password will be displayed e Give your friends and colleagues your CLEAR Spot wi fi network name and password e Make sure the devices with which you are trying to share are within range of your CLEAR Spot usually within 100 150 feet e Make sure you have not disabled the SSID Broadcast setting If you set SSID Broadcast to disable other users will not see your CLEAR Spot in the list of available wireless networks To make sure SSID Broadcast is on go into the Wi Fi Settings Advanced tab of the CLEAR Spot Home Page Make sure the devices they are trying to connect to your CLEAR Spot are not blocked
23. ery page of the CLEAR Spot Home Page You can click e LOGOUT To log out of the CLEAR Spot Home Page e Summary To view the Summary tab This tab will display the current device settings e Device Setup To view the Device Setup tab This tab will display and give you access to launch the Device Wizard display and change Password Device Time Device Name and perform a Device Reset e Device Update To view the Device Update tab where you can see if there are any software updates e Wi Fi Settings To view the Wi Fi Settings tab This tab will display and give access to your Basic Advanced wi fi settings and Wi Fi Protected Setup e Advanced Settings To view the Advanced Settings tab This tab will display and give access to 4G stats Firewall Router System and Device Log e Help To view the Help tab This tab will display and give access to Device summary Regulatory disclosure Glossary and direct access to the CLEAR support page RECONNECT To reconnect the CLEAR Spot if you ve lost your connection to the network On the bottom right of every CLEAR Spot Home you can click CLEAR Support This link opens a new window http www clear com support where you can access a variety of resources such as Forum Discussions Frequently Asked Questions Live Chat Support Downloads available for your CLEAR Spot and login to your CLEAR online account We recommend bookmarking the CLEAR Spot Home Page for easy reference Manage your CLEAR
24. gec If you re using your CLEAR Spot click md here to open the CLEAR Spot Home Router Settings Page Internet Protocol Device Update Wi Fi Settings Use these fields to confiqure a custom DNS Server Advanced Settings Enable OpenDNS OpenDNS Server OpenDNS Serverz Router Dynamic DNS Universal PnP DMZ Host Port Forwarding Help DHCP Server DHCP Lease Reservation DHCP Lease Status Click on the setting options Internet Protocol Dynamic DNS Universal PnP DMZ Host Port Forwarding DHCP Server DHCP Lease Reservation or DHCP Lease Status to expand the screen and see the available fields e Internet Protocol Use these fields to configure a custom DNS Server Y Internet Protocol Use these fields to configure a custom DNS Server Enable OpenDNS 0 OpenDHS Server J Rz2 OpenDNS Server al e Enable OpenDNS Enable the OpenDNS Servers for DNS queries Please refer to www opendns com for more information e OpenDNS Server 1 Set the primary OpenDNS Server of the present connection e OpenDNS Server 2 Set the secondary OpenDNS Server of the active connection e Dynamic DNS Domain Name Service This is a mechanism used for translating host names for network nodes into IP Addresses in real time Use these fields to configure a Dynamic DNS service Y Dynamic DNS User these fields to configure a Dynamic DNS Service Enable DDN
25. gth five bars indicate an excellent signal and a message that reads 4G status Connected The wi fi indicator appears on the LCD screen when the CLEAR Spot is ready for your laptop and or other wi fi enabled devices collectively device When indoors place the CLEAR Spot near a window or outside wall to receive the best signal The CLEAR Spot wi fi network range is approximately 100 150 feet so you don t have to be next to the CLEAR Spot to connect your device If you re connected to the Internet click here to log in into your CLEAR online account and to use the CLEAR network diagnostics tool to help optimize the CLEAR 4G signal If you re not connected to the Internet enter https www clear com my account signin php in your web browser when you are connected to the Internet Connect your device to your CLEAR Spot Connect your laptop to the CLEAR Spot wi fi network ull I 8 Eg 120200 and follow the instructions on the LCD screen which Network CLEARSpotF935C shows the CLEAR Spot wi fi network name and password If the LCD screen is blank briefly press the Power Button to illuminate the screen 1231456 Password On your laptop view the list of available wireless networks Select the CLEAR Spot wi fi network and when prompted enter the password Your device will display a message indicating it has connected to your CLEAR Spot wi fi network Connect to the Internet The first time yo
26. me Help Network Name EARS potest Signal composed of Received Signal Strength Indicator RSS alue and WE harm Aur AT EO Carrier to Interference Noise Ratio CINR value Wi Fi Range Hardware Displays the Media Access Control MA MAC Address Tower 24 Additional Use Case Information For additional convenience you can use the USB Cable to connect the CLEAR Spot to a compatible Windows 7 Windows Vista Windows XP or Mac OS X 10 4 X or higher based computer also known as tethering when e You need to charge the CLEAR Spot battery but you don t desire to use the Wall Charger or it is unavailable e computer you re using doesn t have wi fi capability e You want to block others from using your CLEAR Spot wi fi network TITEE DR To connect the CLEAR Spot to your computer e Insert the large end of the USB Cable to an available USB port on your computer e Insert the smaller end of the USB Cable into the USB Port on the side of the CLEAR Spot When using your computer connected to the CLEAR Spot via the USB Cable you also can use the CLEAR Spot wi fi network to share with up to eight other devices You can use your CLEAR Spot connected to your computer via the USB Cable without needing to download any additional drivers Under Windows 7 and Windows Vista the required drivers are already built into the operating system and once the device is enumerate discovered b
27. mission Power Liis Access Control List Settings Wireless Settings e Broadcast SSID This setting is defaulted to enable You may disable this setting if you do not wish other devices to see your CLEAR Spot wi fi network in their list of available wireless networks Others still can connect to your CLEAR Spot wi fi network if you give them the name of the CLEAR Spot wi fi network and wi fi password e Radio Channel Shows the channel number being used by the CLEAR Spot Select Auto for the CLEAR Spot automatically to choose the best available channel or select a specific channel from the drop down box e Working Mode View and change the type 802 11b only 802 119 only or all of wi fi enabled devices that can connect to the CLEAR Spot wi fi network Select 802 11g only for the highest performance To determine which wi fi standard your device uses refer to the device s user manual e RTS Threshold A Request to Send RTS threshold whose feature can control the traffic flow especially when there are many devices connected Set the packet size 256 to 2432 bytes threshold e Fragmentation Threshold Set the packet length 256 to 2432 bytes for Fragmentation Threshold When the transmission of the packet length exceeds the range the packet will be segmented e Beacon Period Adjust the beacon interval 15 to 3000 milliseconds The beacon interval tells receiving devices on the CLEAR Spot wi fi network how long they
28. om Internet Web Login Port from Internet Enable ping from Internet Firewall Help CANCEL APPLY e Enable Firewall Allows user to enable and disenable Web Login from Internet if necessary Un check the box to disable the firewall setting for your CLEAR Spot By default this feature is selected e Enable Web Login from Internet Allows user to enable Web Login from Internet only works with https if necessary e Web Login Port from Internet Allows user to set the Web Login Port from Internet Choose a port number with which to connect when logging in from a network other than your own The default is 8080 e Enable ping from Internet Check the box to enable your CLEAR Spot to respond to a ping from the Internet This option should be enabled to allow testing only It should not be left enabled Click APPLY when yourre ready to change the firewall settings If you don t want to make any changes to the firewall settings click CANCEL 17 Manage your CLEAR Spot continued CLEAR Spot Home Page Advanced Settings Router Warning This tab includes settings that could negatively impact the performance of the CLEAR Spot if set incorrectly These settings should be modified only by advanced users or if directed by CLEAR Customer Care On the Advanced Settings Router Tab you can view and change router settings of the CLEAR Spot CLEAR Spot 4G Apollo 9999999 4 i Users 22222223 45022209 Battery Fully Char
29. ost robust level of wi fi security but older devices may not support it WEP is supported by virtually all wi fi devices Check your device s user manual to find out which types of security are supported e Encryption Select the type of encryption that is used by the CLEAR Spot e Password Type Select the type of password that is used by the CLEAR Spot e Password View and change the password needed to access the CLEAR Spot s wi fi network Click APPLY when you re ready to change the basic wi fi settings If you don t want to make any changes to the basic wi fi settings click CANCEL 13 Manage your CLEAR Spot continued CLEAR Spot Home Page Wi Fi Settings Advanced Warning This tab includes settings that could negatively impact the performance of the CLEAR Spot if set incorrectly These settings should be modified only by advanced users or if directed by CLEAR Customer Care The Wi Fi Settings Advanced Tab displays advanced wi fi settings of the CLEAR Spot CLEAR Spot 40 Apoll Battery amp 2 Remaining Summary i 5 LI LI Device Setup If you re using your CLEAR Spot click Les lis Advanced Wi Fi Settings Device Update UN RS here to open the CLEAR Spot Home Broadcast 5510 5 c Working Med RTS Threshold 2316 Advanced Settings Fragmentation Thresheld 346 Beacon Period 100 Help DTIM Interval CTS Protect Moda Au Preamble Length Sert Trans
30. ot With the CLEAR Spot Home Page you can e Use the Setup Wizard to set up your C CLEAR Spot 4G Apolo CLEAR Spot Users 3333333 469999 Battery d 95 charging e Change the CLEAR Spot wi fi network and password a F Summary e e Change settings such as network signal range security settings and settings to help conserve the battery Device Setup Device Update Current Device Settings Wi Fi Settings 4G Status charge Advanced Settings inn gc e View signal strength and battery e Frequency Device Uptime charge level Network Name e View connection time and the amount jon ai dan transmitted e And more When using your CLEAR Spot enter http clearspot or http 192 168 15 1 in your web browser to open the CLEAR Spot Home Page To login to the CLEAR Spot Home Page you ll need to enter a password The default password is admin On the top right of each page you can view the number of connected users i e devices the CLEAR Spot signal strength 4G and the battery charge condition Battery 97 Remaining 79 Just below the connected users signal strength and battery icons you ll see a Help link If you need help click Help and a window with helpful tips relevant to the page you re viewing will open You can also find the same feature to the side navigation bar on the left hand side under Help The Navigation Bar appears on the left side of ev
31. our CLEAR Spot e Use the CLEAR Spot wi fi network name and password You can access your CLEAR Spot Home Page without being connected to the Internet Click here to open the CLEAR Spot Home Page e Use the highest level of wi fi security your wi fi enabled devices support Go to the Help feature your CLEAR Spot Home page for instructions Change the Default Time Zone from Central Time e Use the CLEAR Spot Home Page Device Setup Device Time to change the default time zone to the desired time zone Ensure your devices recognize your CLEAR Spot e Make sure you are using the correct CLEAR Spot wi fi network name and password They can be found on the CLEAR Spot LCD screen If the LCD screen is blank briefly press the Power button and the CLEAR Spot wi fi network name and password will be displayed e Make sure you have not disabled the SSID Broadcast setting If you set SSID Broadcast to disable other users will not see your CLEAR Spot wi fi network name in the list of available wireless networks make sure SSID Broadcast is go into the Wi Fi Settings Advanced tab of the CLEAR Spot Home Page e Make sure the wi fi enabled devices with which you are trying to share are within range of your CLEAR Spot usually within 100 150 feet Facilitating your ability to browse the Internet e First verify that your CLEAR Spot is receiving the CLEAR 4G signal e The CLEAR Spot LCD screen indicates the CLEAR 4G signal str
32. pdates are pushed to the device automatically and does not require any additional tasks from you Device Setup Update Your CLEAR Spot Device Update Wi Fi Settings Advanced Settings Check for Updates METTE Help 12 Manage your CLEAR Spot continued CLEAR Spot Home Page Wi Fi Settings Basic Use this tab to view and change the basic wi fi settings of your CLEAR Spot 9 CLEAR Spot 4G Apollo Users 22224444 15292999 Battery Ill 63 Remaining Summary Device Setup amp If you re using your CLEAR Spot click Device Update Basic Wi Fi Settings here to open the CLEAR Spot Home WETS Enable Wi Fi 7 Page Basic Network Name SSID CLEARSpotF93EC Authentication WPA WPA2 Mixed PSK Encryption TKIP Wi Fi Passwor d Type ASCII Wi Fi Password 88103 Advanced Settings Help CANCEL APPLY RECONNECT e Enable Wi Fi This setting is defaulted to enable You may disable this setting if you only wish to use the CLEAR Spot tethered to your computer You will not be able to access the internet via wi fi with this setting disabled e Network Name SSID Shows the CLEAR Spot wi fi network name SSID which is broadcast by the CLEAR Spot to allow wi fi enabled devices to identify and connect to it e Authentication Select the wi fi security type that is used by the CLEAR Spot Use the wi fi security settings to password protect access to your CLEAR Spot wi fi network WPA provides the m
33. tworking o Port Forwarding o DMZ Support o Filtering USB Tethering Support RNDIS Ethernet over USB Battery Information 2200 mAH Usage Time Up to six hours of continuous use Wi Fi Network Range Up to approximately 150 feet Radio Standards Wi Fi Actual usage time which user experiences between battery charges may vary and is not guaranteed 28 Still need help FAQs and Live Chat Support e If you have questions about your CLEAR Spot please access the FAQs and live chat support at www clear com support Telephone Support e lf you still have questions please call us at 877 956 4056 We provide automated telephone support 24 7 and live telephone support between 9am and 10pm local time seven days a week Questions About Your Bill e When you set up your CLEAR online account you provided CLEAR with a credit card number to which CLEAR automatically may bill your charges However if you desire to view your bill or to change the credit card to which your CLEAR charges are billed its easy to do so If you re connected to the Internet just click here to log in to your CLEAR online account If you re not connected to the Internet enter https www clear com my account signin php in your web browser when you are connected to the Internet Important Information Document e Please read Regulatory section under the Help tab in your CLEAR Spot Home Page for regulatory information safety information and other import
34. u connect to the Internet using your CLEAR Spot you ll be directed to a web page to review your rate plan information set up your CLEAR online account and read and accept the CLEAR Terms of Service Congrats You re ready for INTERNET AWESOMENESS 5 Set It Up continued Share your CLEAR Spot It s easy to share your CLEAR Spot with up to eight wi fi enabled devices at the same time Give your colleagues and friends your CLEAR Spot wi fi network name and password Make sure the devices with which you want to share are within range of your CLEAR Spot usually within 100 150 feet If you are sharing the CLEAR Spot wi fi network with other devices and you turn the CLEAR Spot off the other devices won t be able to access the Internet If you changed the CLEAR Spot wi fi network name and password you easily can reset them e Use the reset button on the CLEAR Spot o Instructions are in the Quick Tips Resetting your Admin Password section of the Online User Guide Click here to jump to the Quick Tips section for more information and instructions e Use the Device Setup Reset Device Tab of the CLEAR Spot Home Page o Instructions are in the Manage Your CLEAR Spot Device Setup Reset Device section of the Online User Guide Click here to jump to the Manage Your CLEAR Spot section for more information and instructions Manage your CLEAR Spot CLEAR Spot Home Page Overview It s easy to manage your CLEAR Sp
35. y Windows it will work automatically Under Windows XP the CLEAR Spot will need to load a driver for the device to function properly For most users this process will happen automatically with no user intervention required However for users that have disabled Autoplay functionality the installation process will need to be initiated manually Manually Installing under Windows XP For most Windows XP users the CLEAR Spot driver will be automatically installed when the cable is connected to your computer However for some users that have disabled the Autoplay option you will need to manually launch the Setup Application To manually launch the Setup Application e Double click on My Computer e Double click on the CLEAR Spot 4G Drive icon depending on your machine configuration this may launch the setup process e Double click on the Clearwire Icon Installation is completely silent and after approximately 60 seconds should be complete To verify that the installation completed correctly either attempt to use the Internet using your CLEAR Spot or bring up Device Manager and verify that a CLEAR Spot 4G device is listed in your Network adapter list 25 Quick Tips Extend the CLEAR Spot Battery Life e Use the CLEAR Spot Home Page to go to Wi Fi Settings Advanced decrease the wi fi network range Maximize security of the CLEAR Spot e Use the CLEAR Spot Home Page Setup Wizard to change the admin password required to log in and manage y
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