SHC-9642 User Manual
Contents
1. gt SHC 9642 SDI to HDMI Converter User Manual SHC 9642 SDI to Converter AUDIO CONFIG 1234 ROSS Video Production Technology Thank you for choosing Ross Youve made a great choice We expect you will be very happy with your purchase of Ross Technology Our mission is to 1 Provide a Superior Customer Experience offer the best product quality and support 2 Make Cool Practical Technology develop great products that customers love Ross has become well known for the Ross Video Code of Ethics It guides our interactions and empowers our employees hope you enjoy reading it below If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at so utions rossvideo com So Rass David Ross CEO Ross Video dross rossvideo com Ross Video Code of Ethics Any company is the sum total of the people that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics hangs on the wall of all Ross Video locations to guide our behavior 1 We will always act in our customers best interest We will do our best to understand our customers requirements We will not ship crap We will be great to work with OP Po We will do something extra for our customers as an apology when something2. this product may cause radio interference in which case the user may have to take adequate measures Maintenance User Serviceable Parts Routine maintenance to this GearLite product is not required This product contains no user serviceable parts If the module does not appear to be working properly please contact Technical Support using the numbers listed under the Contact Us section the last page of this manual GearLite products are covered by a generous 3 year warranty and will be repaired without charge for materials or labor within this period See the Warranty and Repair Policy section in this manual for details Environmental Information The equipment that you purchased required the extraction and use of natural resources for its production It may contain hazardous substances that could impact health and the environment To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendly and health conscious manner The crossed out wheeled bin symbol invites you to use these systems If you need more information on the collection reuse and recycling systems please contact your local or regional waste administration You can also contact Ross
3. GearLite Upgrade Utility tool bar select File gt Select Setup and Operation Iss 03 8 PB amp Select Choose a File Navigate to the bin file for your SHC 9642 Click Update Click OK in the dialog The upgrade process can take up to a minute Wait for the pop up message The upgrade has been successfully sent to the SHC 9642 to display in the GearLite Upgrade Utility window to confirm that the upgrade process is complete Re boot the SHC 9642 1 2 Disconnect the SHC 9642 from your PC Press the Reset button on the SHC 9642 Verify the Upgrade 1 Verify that the POWER LED is lit green If this LED is lit red the upgrade has failed and you must repeat the upgrade process Disconnect the DC power source to the SHC 9642 Connect an HDMI or DVI monitor to the SHC 9642 via the HDMI port Re connect the DC power source to the SHC 9642 Ensure that the POWER LED is lit green the SHC 9642 successfully converts the SDI input to HDMI output 19 Setup and Operation Iss 03 Specifications Specifications are subject to change without notification Table 4 SHC 9642 Technical Specifications Category Parameter Specification SMPTE 259M Standards Accommodated SMPTE 292M SMPTE 424M 800mV typical Input Voltage 950mV maximum 270MHz 1 485GHz 2 97GHz SDI Input p auto selecting Output Impedance 75ohms input terminating gt 80m o
4. big goes wrong and it s our fault We will keep our promises We will treat the competition with respect We will cooperate with and help other friendly companies 5 2 We will go above and beyond in times of crisis If there s no one to authorize the required action in times of company or customer crisis do what you know in your heart is right You may rent helicopters if necessary SHC 9642 User Manual Ross Part Number 9642DR 004 03 Release Date October 4 2013 The information contained in this manual is subject to change without notice or obligation Copyright 2013 Ross Video Limited All rights reserved This work is proprietary and confidential to Ross Video Limited its subsidiaries and its other affiliated corporations and may not be copied distributed sold or otherwise used or relied upon without the express written permission of Ross Video Limited Reproduction or reverse engineering of copyrighted software is prohibited Patents This product is protected by the following US Patents 4 205 346 5 115 314 5 280 346 5 561 404 7 034 886 7 508 455 7 602 446 7 834 886 7 914 332 This product is protected by the following Canadian Patents 2039277 1237518 1127289 Other patents pending Notice The material in this manual is furnished for informational use only It is subject to change without notice and should not be construed as commitment by Ross Video Limited Ross Video Limited assumes no res
5. instructions within the Product Manual Documentation Failure to heed this information may present a major risk of damage or injury to persons or equipment Warning The symbol with the word Warning within the equipment manual indicates a potentially hazardous situation which if not avoided could result in death or serious injury Caution The symbol with the word Caution within the equipment manual indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury It may also be used to alert against unsafe practices Warning Hazardous Voltages This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product enclosure that may be of sufficient magnitude to constitute a risk of shock to persons ESD Susceptibility This symbol is used to alert the user that an electrical or electronic device or assembly is susceptible to damage from an ESD event gt gt EP EP pP Important Safety Instructions 1 Pe nN 10 11 12 13 14 15 Warning Read these instructions Keep these instructions Heed all warnings Follow all instructions The safe operation of this product requires that a protective earth connection be provided A grounding conductor in the equipment s supply cord provides this protective earth To reduce the risk of electrical shock to the operator and s
6. Video for more information on the environmental performances of our products Introduction Overview The SHC 9642 SDI to HDMI Converter is a high quality signal conversion solution within the family of GearLite compact self contained modular products The SHC 9642 is the ideal solution for converting an SDI input signal to output an HDMI Type A signal to another device A universal power adaptor and line cord suitable for the country of use is supplied with each module Various mounting options are included that enable a wide range of installation choices HDMI OUT AUDIO AUDIO RIGHT Simplified Block Diagram DECODE RECLOCKER SELECT AUDIO LEFT Figure 1 Simplified Block Diagram of SHC 9642 Functions SDI HDMI Features The SHC 9642 SDI to HDMI Converter includes the following features One HDMI A connector One BNC connector for an SDI input One BNC connector for a reclocked SDI output One USB port for upgrades Two RCA connectors for analog audio output Supports major SDI formats up to 1080p 60Hz e Automatically applies correct color spaces for SD HD and 3G video formats e User selectable RGB and YC C output e User selectable HDMI or DVI formatting allowing use with a wide variety of monitors Power and SDI Input Status indicator LEDs Small brick form factor 5V universal adapter with locking DC connector e 3 year warranty Introduction Is
7. able 1 Audio Config DIP Switch Positions HDMI Audio Analog Audio Out Default setting 15 Setup and Operation Iss 03 HDMI Output Configuration Table 2 outlines how to set SW3 and SW4 to specify the HDMI output mode Note that DVI settings require a passive HDMI DVI adaptor Table 2 HDMI Output Configuration HDMI Output RGB 4 4 4 HDMI format 4 4 4 HDMI format RGB 4 4 4 DVI format RGB 4 4 4 DVI format Default setting Status LEDs The front edge Figure 9 of the SHC 9642 includes LEDs that display the status of power and SDI input activity LOAD USB BUTTON PORT SDI 1 LOCKED LED RESET POWER BUTTON LED Figure 9 SHC 9642 Front Edge Status Indicator LEDs Table 3 describes the status LEDs available on the SHC 9642 Table 3 Status LED Descriptions Function When this LED is continually lit green the SHC 9642 is operating correctly When this LED is lit red an error is occurring or SHC 9642 is currently in Upgrade Software mode LED is continually lit when the SHC 9642 determines SDI Green that there is a valid SDI signal on the input LOCKED There are two SDI IN LOCKED LEDs one on each end of the SHC 9642 that report the same information Setup and Operation Iss 03 16 Load Button This button is used for factory service in the unlikely event of a complete unit failure Do not pres
8. acteristics Should you find that this GearLite SHC 9642 has failed after your warranty period has expired we will repair your defective product should suitable replacement components be available You the owner will bear any labor and or part costs incurred in the repair or refurbishment of said equipment beyond the THREE 3 year warranty period In no event shall Ross Video Limited be liable for direct indirect special incidental or consequential damages including loss of profits incurred by the use of this product Implied warranties are expressly limited to the duration of this warranty This GearLite SHC 9642 User Manual provides all pertinent information for the safe installation and operation of your GearLite Product Ross Video policy dictates that all repairs to the GearLite SHC 9642 are to be conducted only by an authorized Ross Video Limited factory representative Therefore any unauthorized attempt to repair this product by anyone other than an authorized Ross Video Limited factory representative will automatically void the warranty Please contact Ross Video Technical Support for more information In Case of Problems Should any problem arise with your GearLite SHC 9642 please contact the Ross Video Technical Support Department Contact information is supplied at the end of this publication A Return Material Authorization number RMA will be issued to you as well as specific shipping instructions should you wi
9. de the use of adhesive magnetic sheets not included affixed to the chassis and the power adaptor for removable mounting on metal cabinets etc Cable ties may be necessary in some applications to relieve strain on the mounting hardware and the connectors 9 Installation Iss 03 Tie wraps The SHC 9642 provides two convenient slots one on each side of the chassis that allow the chassis to be attached to a suitable surface using a tie wrap Figure 2 Tie wrap Slot Figure 2 Tie wrap Slots Surface Mount Strips The included VELCRO brand surface mount strips allow the GearLite module and power supply to be affixed to a permanent location during use and easily removed for adjustments Carefully consider the installation location before proceeding the adhesive is very aggressive and is not easily removed The adhesive will cure fully in 24 hours To install the Surface Mount Strips 1 Remove the Protective Backing Film from the adhesive on the bottom of the two VELCRO brand Surface Mount Strips 2 Adhere the Surface Mount Strips to the bottom side of the chassis Figure 3 Installation Iss 03 10 SURFACE MOUNT STRIPS gt SERIAL NUMBER LABEL PROTECTIVE BACKING FILM Figure 3 Surface Mount Installation Option 3 Remove the Protective Backing Film from the other side of the brand Surface Mount Strips 4 Press the chassis into position on the surface you want to mount it t
10. ed in positions not possible with the flat metal plate The bracket has a 90 angle Mounting screws are not provided by Ross Video 6 gt O4ES Figure 5 Angle Mounting Bracket Installation Iss 03 2 Setup and Operation Power Adapter and Supply Connect the PS 9000 power adaptor to the power supply connector The PS 9000 provides regulated 5V DC 5 up to 2A The DC power cord has a locking connector that securely fastens into the power supply DC jack on the SHC 9642 The SHC 9642 has a standard miniature power jack center pin positive Refer to the section Important Regulatory and Safety Notices to Service Personnel at the front of this manual for details If using an adaptor other than the PS 9000 ensure that e the polarity is correct the voltage is 5V DC regulated to 5 sufficient current for the SHC 9642 is supplied Caution Use of improper adaptors may damage the SHC 9642 and will void the warranty Cable Connections Overview There are five connections to the SHC 9642 An HDMI A output e A BNC jack for the SDI input e A BNC jack for the SDI output Two RCA connections for Analog Audio output A power supply connection to the GearLite PS 9000 power adaptor ANLG AUDIO ANLG AUDIO LEFT OUT RIGHT OUT F 5 6 oa SDI HDMI SDIIN OUT OUT LOCKED LED Figure 6 SHC 9642 Cable Connections HDMI Connection Connect the HDMI out
11. erate normally or has been dropped EMC Notices United States of America FCC Part 15 This equipment has been tested and found to comply with the limits for a class A Digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense approved by Ross Video Limited could void the user s authority to Notice Changes modifications to this equipment not expressly operate this equipment CANADA This Class A digital apparatus complies with Canadian ICES 003 Cet appariel numerique de la classe est conforme a la norme NMB 003 du Canada EUROPE This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 1997 along with amendments A1 2000 and A2 2002 and found to comply with the limits for a Class A Digital device Notice This is a Class A product In domestic environments
12. ervice personnel this ground conductor must be connected to an earthed ground Do not defeat the safety purpose of the grounding type plug A grounding type plug has two blades and a third grounding prong The third prong is provided for your safety If the provided plug does not fit in to your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinching particularly at plugs convenience receptacles and point where they exit from the apparatus Warning Indoor Use WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture Do not block ventilation openings Install in accordance with manufacturer s instructions Do not install near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not use this apparatus near water Only use attachments accessories specified by the manufacturer Unplug this apparatus during lightning storms or when unused for long periods of time Clean only with a dry cloth To avoid electrical shock disconnect the A C power cord before any servicing Refer all servicing to qualified personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug damage liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not op
13. f Belden 1694A cable to Input Cable Equalization 2 97GHz gt 15dB to 1 48GHz Perms lt 1008 to 2 97GHz SD Standards Accommodated 525 625i 720 50 59 94 60 HD Standards Actommodat d 1080i 50 59 94 60 HDMI Output 1080p 23 98 24 25 30 3G Standards 0 1080 50 59 94 60 Output Color Space RGB 4 4 4 or YCbCr 4 4 4 Analog Audio Output Level 10dBV unbalanced Outputs Sampling Rate 48KHz USB Port Connector Type Mini B receptacle Specifications Iss 03 20 Table 4 SHC 9642 Technical Specifications Category Parameter Required Voltage Specification 5v DC Current Consumption 500mA typical Total Power Thermal Environment 2 5W typical 0 to 40 C 32 F to 104 F ambient non condensing Dimensions LxWxH 4 0 x 5 65 x 1 25 10 16cm 14 35 3 18cm Weight a Standard set by SDI input 21 Specifications Iss 03 150z 425g Appendix A This appendix provides software license information for your SHC 9642 This product includes software components which are individually licensed under the licenses included in this appendix Atmel Microcontroller Software License Copyright c 2011 Atmel Corporation All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met e Redistributions of s
14. he HDMI signal This HDMI video is said to be open captioned If you wish to view open captioning in the HDMI output of the SHC 9642 you need to install an SDI VANC caption decoder in the SDI path leading to the SHC 9642 The SHC 9642 will display the captions that are already keyed into the video by the decoder DIP Switch Configuration The SHC 9642 includes four DIP switches located on the front edge Figure 7 These switches are used to configure the SHC 9642 as follows W4 selects RGB or YC C format for the HDMI output e SW3 selects HDMI or DVI formatting in the HDMI output The DVI setting enables the SHC 9642 to be connected using a passive HDMI DVI converter to a DVI monitor e SW2 and SW1 specify which audio channels are routed to the analog outputs Setup and Operation Iss 03 14 CONFIG DIP SWITCHES 4 2 Figure 7 DIP Switch Location on the SHC 9642 SW1 to SW4 are set in the UP AN position by default as illustrated in Figure 8 This configures the SHC 9642 as follows Specifies the HDMI output as RGB 4 4 4 with HDMI formatting Analog audio Channels 1 2 are routed to the outputs Figure 8 DIP Switches Set in the UP Position Audio Configuration Table 1 outlines how to set SW1 and SW2 for audio output and the following conventions are used 1 Set the DIP switch in the UP position Set the DIP Switch in the DOWN position T
15. o Strip is available to mount the power adapter Operating Tip An additional VELCRO brand Surface Mount Non Slip Pads Four non slip adhesive pads have been supplied for desktop placements Simply remove the protective backing film from the adhesive and affix one non slip pad to each of the four corners on the bottom of the chassis Optional Mounting Accessories Ross Video is committed to providing practical solutions for the needs of your high quality broadcast facility The following products are included in the optional MNT 9642 Mounting Kit Flat Metal Plate Use the flat metal plate for permanent mounting to a rack a desk or any other location where bolts or screws can be applied Be sure to position the module to allow for operator adjustments if required To install the Flat Metal Plate 1 Remove the 2 screws from the bottom of the chassis 2 Install the Flat Metal Plate onto the bottom of the chassis Figure 4 using the screws provided in the MNT 9642 Mounting Kit Do not use the screws removed during Step 1 11 Installation Iss 03 SERIAL NUMBER LABEL FLAT METAL PLATE MOUNTING HOLES Figure 4 Flat Metal Plate Installation Option 3 Install the chassis in the desired location using the Mounting Holes on the Flat Metal Plate Mounting screws are not provided by Ross Video Angle Mounting Bracket The Angle Mounting Bracket Figure 5 allows a single GearLite module to be install
16. ource code must retain the above copyright notice this list of conditions and the disclaimer below Atmel s name may not be used to endorse or promote products derived from this software without specific prior written permission DISCLAIMER THIS SOFTWARE IS PROVIDED BY ATMEL AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT ARE DISCLAIMED IN NO EVENT SHALL ATMEL BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICE LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Appendix A Iss 03 2 Service Information Warranty and Repair Policy The GearLite SHC 9642 is warranted to be free of any defect with respect to performance quality reliability and workmanship for a period of THREE 3 years from the date of delivery to the customer In the event that your GearLite SHC 9642 proves to be defective in any way during this warranty period Ross Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal or superior performance char
17. ponsibility or liability for errors or inaccuracies that may appear in this manual Trademarks ROSS is a registered trademark of Ross Video Limited Geartite 13 atrademark of Ross Video Limited Ross ROSS ROSS and MLE are registered trademarks of Ross Video Limited SAM BA is a registered trademark of Atmel Corporation or its subsidiaries in the US and or other countries e VELCRO is a registered trademark of Velcro Industries B V All other product names and any registered and unregistered trademarks mentioned in this manual are used for identification purposes only and remain the exclusive property of their respective owners Important Regulatory and Safety Notices to Service Personnel Before using this product and any associated equipment refer to the Important Safety Instructions listed below to avoid personnel injury and to prevent product damage Product may require specific equipment and or installation procedures to be carried out to satisfy certain regulatory compliance requirements Notices have been included in this publication to call attention to these specific requirements Symbol Meanings Protective Earth This symbol identifies a Protective Earth PE terminal which is provided for connection of the supply system s protective earth green or green yellow conductor This symbol on the equipment refers you to important operating and maintenance servicing
18. put cable to the SHC 9642 according to the designations indicated on the chassis label and Figure 6 13 Setup and Operation Iss 03 SDI Connections Connect the SDI source to the SDI IN BNC If the input source is successfully detected the SDI LOCKED LED will light solid green Refer to Figure 6 for BNC and LED locations If desired connect the SDI OUT It is not necessary to terminate unused outputs Analog Audio Connections Optionally connect the two analog audio RCA outputs to a line level amplifier or receiver input Notes on Video Formats The SHC 9642 produces exactly the same video format at its HDMI output as you apply to its SDI input It performs no scaling or other modification of the image If there is no image displayed on your monitor or the image is unstable the most likely cause is that the monitor is incapable of displaying the video format that is present in your SDI signal The display may also have an unexpected appearance or no image at all if the SHC 9642 has been set for YC C and the monitor does not support this mode The formats that the SHC 9642 can convert are listed in Table 4 on page 20 Notes on Closed Captioning The HDMI interface does not have any way to transport closed captioning data Television viewers who connect a set top box STB through HDMI to a TV set need to turn on closed caption decoding in the STB The caption text is rendered by the STB and keyed into the video carried in t
19. py the GearLite Upgrade Utility to the C root directory of your PC Navigate to the run bat file on your PC Double click the run bat file to launch the GearLite Upgrade Utility Reset the SHC 9642 1 an Ensure that your 5110 9642 is currently not in use within your workflow Press and hold the LOAD button on the SHC 9642 Refer to Figure 9 for button locations Press the Reset button Release the LOAD button Wait 3 seconds Press the Reset button The POWER LED is lit red Connect the SHC 9642 to your PC 1 Locate the USB port on the SHC 9642 Refer to Figure 9 for port location Connect one end of a Mini B USB interface cable to the USB port on the SHC 9642 Connect the other end of the Mini B interface cable to the USB port on the PC with the GearLite Upgrade Utility installed The Found New Hardware Wizard window displays Follow the on screen instructions on the Found New Hardware Wizard to install the driver for the SHC 9642 on your PC e Ifyou are running Microsoft Windows XP the Hardware Installation dialog may display Click Continue Anyway to continue the driver installation on your PC Ensure that the driver is correctly installed and that the SHC 9642 is recognized as connected to the USB port of your PC Run the GearLite Upgrade Utility Software 1 2 If you do not already have the GearLite Upgrade Utility running launch it by double clicking the run bat file From the
20. s 03 8 Installation Static Discharge Whenever handling the SHC 9642 SDI to HDMI Converter and other related equipment please observe all static discharge precautions as described in the following note ESD Susceptibility Static discharge can cause serious damage A to sensitive semiconductor devices Avoid handling circuit boards in high static environments such as carpeted areas and when wearing synthetic fiber clothing Always exercise proper grounding precautions when working on circuit boards and related equipment Unpacking Unpack each SHC 9642 you received from the shipping container and ensure that all items are included If any items are missing or damaged contact your sales representative or Ross Video directly Mounting and Installation The SHC 9642 SDI to HDMI Converter can be mounted in any convenient location However to ensure long life for this product observe the following precautions and operating requirements e Maintain an ambient temperature of 0 C to 40 C 32 F to 104 F e Allow for air circulation around the chassis for convectional cooling Many different mounting positions are possible with the included mounting hardware Some installation options are permanent and require careful consideration of the final positioning before installation Please note that in some mounting locations the power adaptor must be affixed in a similar manner as the chassis Other possible options inclu
21. s this button unless instructed to do so by Ross Video Technical Support personnel USB Port The USB port is used to upgrade the SHC 9642 software Refer to the section Upgrading the Software on page 17 for details Reset Button The Reset button is used to reboot the internal microprocessor in the SHC 9642 This should not be necessary under normal circumstances but is available if the SHC 9642 no longer appears to respond to changing DIP Switch settings or input changes Similar results can also be achieved by cycling power to the SHC 9642 Upgrading the Software The SHC 9642 can be upgraded in the field via the USB port connected to a PC During the upgrade your SHC 9642 is taken temporarily offline There are five steps to upgrading your SHC 9642 software 1 Install the GearLite Upgrade Utility on your 2 Reset the SHC 9642 3 Connect the SHC 9642 to your PC 4 Run the GearLite Upgrade Utility 5 Re boot the SHC 9642 Requirements To upgrade your SHC 9642 software you require the following items e GearLite Upgrade Utility bin file for the SHC 9642 Mini B USB Interface cable with Microsoft Windows XP or Microsoft Windows 7 OS 17 Setup and Operation Iss 03 Install the GearLite Upgrade Utility Software 1 Contact Ross Video Technical Support for the latest GearLite Upgrade Utility The bin file for your SHC 9642 is included with the GearLite Upgrade Utility Co
22. sh our factory to repair your GearLite SHC 9642 If required a temporary replacement module will be made available at a nominal charge Any shipping costs incurred will be the responsibility of you the customer All products shipped to you from Ross Video Limited will be shipped collect The Ross Video Technical Support Department will continue to provide advice on any product manufactured by Ross Video Limited beyond the warranty period without charge for the life of the equipment 23 Service Information Iss 03 Notes Service Information Iss 03 24 Notes 25 Service Information Iss 03 Notes Service Information Iss 03 26 6eariite A Contact Us Contact our friendly and professional support representatives for the following Name and address of your local dealer Product information and pricing Technical support e Upcoming trade show information Telephone Technical After Hours Emergency Support i Email Telephone General Fax Information Email Website Visit Us Visit our website for Company information and news 1 613 652 4886 1 613 349 0006 techsupport rossvideo com 1613 652 4886 1 613 652 4425 solutions rossvideo com http www rossvideo com Related products and full product lines Online catalog Testimonials ROSS Video Production Technology
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