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FALCON III Installation and Hardware Reference Manual

1. eee 5 3 5 2 4 Replacing the Controller Module eene 5 4 5 3 DIMM MODULE REPLACEMENT seen nnt 5 6 5 3 1 DIMM Module Considerations eee eene tenente 5 6 5 3 2 DIMM Module Replacement Procedure 5 6 5 4 REPLACING A FAULTY BBU aae a 5 7 5 5 REPLACING A FAULTY PSU MODUDLE enne 5 9 5 5 1 PSU ecce nere eig ar ets 5 9 5 5 2 Replacing the PSU Module eese nennen 5 10 5 6 COOLING MODULE MAINTENANCE eere ene nene ene 5 13 5 6 1 Cooling Module Overview eese eene nennen 5 13 5 6 2 Replacing a Cooling Module eene 5 13 5 7 REPLACING A FAILED HARD DRIVE ener nennen 5 14 5 7 1 Hard Drive Maintenance Overview eee eee 5 14 5 7 2 Replacing a Hard Drive ss eee teneret enne 5 15 APPENDIX A UNINTERRUPTIBLE POWER SUPPLY A l UNINTERRUPTIBLE POWER SUPPLY OVERVIEW eene A 1 J COMPATIBLE UPS SUPPLIES eese ieri ere dece hn eia A 3 SERIAL COMMUNICATION CABLES eere eene nennen A 4 CONNECTING THE UPS TO THE SUBSYSTEM eese eene nne 4 1 Connect the PSU Module Power Cords A 4 2 Set the Baud Rate esset enne ene 4 4 3 Connect COM 2 nsi ere to ODER e He e treo ets AO 2 ier
2. sese 1 13 1 3 4 Audible Alarms 1 13 1 4 HOT SWAPPABLE 1 13 1 4 1 Hot swap Capabilities eee eee eene nennen 1 13 1 4 2 Components i i eet e ed e n TRE e REG pese Er Cur 1 13 1 4 3 Normalized Airflow aute ie E 1 14 CHAPTER 2 HARDWARE INSTALLATION 2 1 INSTALLATION 2 1 22 INSTALLATION PRE REQUISITES sessi 2 1 233 SAFETY PRECAUTIONS te rene to 2 2 2 3 1 Precautions and Instructions eese esee eee teeth tenente nennen 2 2 2 3 2 Static free Installation RR te te ae es 2 3 24 GENERAL INSTALLATION PROCEDURE ener 2 3 2 4 1 Installation Procedure Flowchart esee 2 4 2 5 UNPACKING THE SUBSYSTEM ea etre ne nennen 2 5 2 6 INSTALLATION OVERVIEW e a E E A EA EERE 2 5 2 6 1 Pre installed Components e eene eene ene 2 5 2 6 2 Uninstalled Components eese esee eene tnter eene nnne 2 5 2 7 INSTALLING THE OPTIONAL BBU 4 eerte 2 6 2 7 1 BBU Installation Overview eese eee nennen 2 6 2 7 2 BBU Warnings and Precautions eese eene enne 2 6 vi FALCON III Installation and Hardware Reference Manual 2 7 3 Installation Procedure ee RA REA I UR TATUR 2 7 2 8 HARD D
3. If the Fibre Channel cable being used is too long for your system it may end up running at slower speed even with two 2 4Gb s ports SFP Transceivers Once you have purchased your FC cables it may be necessary to connect them to SFP transceivers These transceivers should typically have at least 4Gbps bi directional data links a laser transmitter for fiber optic cables LC connector and a metal enclosure to lower the EMI 2 NOTE LC connectors are small form factor fiber optic connectors based on a 1 25 mm ceramic ferrule with the familiar latching mechanism of the RJ 45 modular plug and jack Other beneficial features of a typical SFP transceiver include a single power supply low power dissipation and hot swap capability It is also important FC Host Connection Prerequisites Chapter 4 Subsystem Connection and Operation that any transceiver you use meets the FC performance and reliability specifications 2 NOTE SFP transceiver modules must be purchased separately You can order the field replaceable SFP tranceivers IFT 9270CSFP2GA01 from your subsystem vendor or contact them for a compatible list 4 2 Topology and Configuration Considerations 4 2 1 Basic Configuration Rules When you are configuring your FALCON III the list below contains some basic rules that should be followed 2 NOTE Please adhere to these basic configuration rules They are provided for your convenience to ensure th
4. Do not use nor leave the BBU near a heat source Heat can melt the insulation and damage other safety features of battery cells possibly leading it to acid leak and result in flames or explosion Do not immerse the BBU in water nor allow it to get wet Its protective features can be damaged Abnormal chemical reactions may occur possibly causing functional defects acid leak and other hazardous results Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite Do not pierce the BBU with a sharp object strike it with a hammer step on it or throw it These actions could damage or deform it internal short circuiting can occur possibly causing functional defects acid leak and other hazardous results If the BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU return it to RAID Inc or your system vendor Installing the Optional BBU Chapter 2 Hardware Installation 2 7 3 Installation Procedure To install the BBU into the controller module please follow these steps NOTE A new or replaced BBU takes 7 hours to charge to its full capacity Reset the subsystem whenever a BBU is replaced or added for the new BBU to take effect Step 1 Remove the metal
5. 1 Logical Yes Drive Salvage the 2 Temporary Failed Drive in a RAID 1 3 or 5 Logical Yes Drive st Salvage the 1 Temporary Failed Yes Drive in a RAID 0 Logical Drive Fault Tolerance Management Appendix C Spare Parts and Accessories Appendix C Spare Parts and Accessories C 1 Spare Parts Spare parts that come with the subsystem are listed in Table C 1 Model Name Description IFT 83AF24GD1 6 Fibre to SATA RAID controller module for FALCON III subsystem 2 x FC 4G SFP host connectors RAID 6 IFT 9273CDTray Drive tray bezel and Type ILLED lightpipe IFT 9273CPSU Power supply module Enhanced FALCON IM 16 bay subsystems 460W capacity IFT 9273C FanMod Cooling fan module for Enhanced FALCON III 16 bay subsystems IFT 9273HandLLCD Left side forearm handle for 3U RAID subsystems LCD panel included IFT 9270CHandR Right side forearm handle for 3U subsystems applicable to the Left or Right side of JBOD subsystems Table C 1 C 2 Accessories Spare Parts Shipped with the Subsystem Accessories that came with the subsystem are listed in Table C 2 Model Name Description IFT 9011 Null modem DB 9 female to DB 9 male wires swapped IFT 9270A SCab RS 232C serial cable audio jack to DB 9 Table C 2 Accessories Shipped with the Subsystem Spare Parts C 1 FALCON III Installation and Ha
6. or RS 232C terminal B 2 Technical Specifications Appendix B Specifications B 2 Controller Specifications B 2 1 Configuration Specification RAID Levels 0 1 0 1 3 5 6 10 30 50 60 JBOD or NRAID Host O S Compatibility Host O S independent Host Interface 4Gb FC Host Channels Pre configured host channels Drive Interface Supports up to 16 channels of 3Gbps SATA II Drive Channels All drive channels are pre configured and cannot be changed Cache Mode Write through write back adaptive write policy Cache Pre installed 256MB or above DDR RAM DIMM with ache Memory ECC registered Number of LUNs Up to 32 per host ID Multiple Target IDs Host Channel 9 Aliases for Target IDs Yes Firmware on Flash Yes Memory Drive Hot swapping Yes B 2 2 Architecture Specification CPU 600MHz PowerPC 750FX Fibre Controllers HPFC 5700C DIMM Slot One 184 pin DIMM module PC 133 Support Yes ASIC RAID Inc 64 bit chipset IFT 500266 Flash ROM 32Mbit 8MB NVRAM 32KB with RTC Hardware XOR Yes Real time Clock For event messages with time record Controller Specifications B 3 FALCON III Installation and Hardware Reference Manual B 3 Drive Tray Specifications Specification Height 28mm Width 110mm Depth 218 92mm Key Lock Yes B 4 Power Supply Speci
7. FC CHI are connected to two separate host computers Redundant Data Paths In the configuration shown in Figure 4 1 the data paths are redundant If either of these data paths fails I O traffic will be transmitted along the alternative path If one of the host computers fails the second host computer that is connected to the subsystem can resume the operation of the subsystem Sample Topologies 4 5 FALCON III Installation and Hardware Reference Manual Wwe NOTE To create dual redundant data paths on the host side it is necessary for third party failover software to be installed on the host computer 4 3 2 Sample Topology Direct Attached In the configuration shown in Figure 4 2 one 1 FALCON III subsystem is connected to a single host computer Data path redundancy makes sense when the following configurations are available 1 Path failover software is installed 2 Storage volume s are presented on either of the host ports The host management software should direct the data flow through a surviving path in the event of single path failure Host Computer Figure 4 2 Connect FALCON IllSubsystem to Single Host Connections The input ports on the subsystem and FC are connected to two separate HBAs on a host computer e Redundant Data Paths In the configuration shown above the data paths are redundant If either of these data paths fails I O traffic will be transmitted along the al
8. Figure 5 13 Figure 5 13 Removing the PSU Retention Screw 5 10 Replacing a Faulty PSU Module Chapter 5 Subsystem Maintenance and Upgrading cy Step 4 Remove the PSU module by pressing down the ejection handle found on the top of the PSU See Figure 5 14 This will dislodge the PSU module from the subsystem Ejection Handle Figure 5 14 Removing the PSU Module Step 5 Use the handle to gently pull the PSU module out of the enclosure See Figure 5 15 Aq Figure 5 15 Dislodging the PSU Step 6 Remove the cooling module from the lower level of the PSU module Please refer to Section 5 6 X WARNING When a PSU is pulled out of the chassis the cooling module beneath the PSU is removed from the chassis at the same time It is recommended that the replacement procedure is completed in less than five 5 minutes to prevent the subsystem from overheating Step 7 Insert the previously removed cooling module into new PSU module See Section 5 6 jy Step 8 Insert the new PSU module into the subsystem Make sure the ejection handle is in its down position so that the saddle notches on the lower edges of the handle can lock on to the edge metal brackets along the chassis inner walls Push the PSU into the slot and pull the handle upward to secure the module See Figure 5 16 Replacing a Faulty PSU Module 5 11 FALCON III Installation and Hardware Reference Manual Eject
9. OPERE eo Rn A6 UPS STATUS MONITORING ertet rtp trier eap er Eee o e erbe pseu setecs oe dae A 6 1 Normal Operational Status eese eene A 3 A 6 2 UPSM CSSA tiS sceau RERO GR UR eoe teret A 3 A 6 3 UPS Message Summary eese eee enitn enne nennen nennen A 4 APPENDIX B SPECIFICATIONS B 1 TECHNICAL SPECIFICATIONS sscccosccsssessscsssensececceonscesseessessesessesensessacenseenscenseces B 2 CONTROLLER SPECIFICATIONS 2 1 CONPIQUTATON 5e sias 2 2 ArChiteCIUEe i ceu eons B 3 DRIVE TRAY SPECIFICATIONS eere eere nennen enne nennen nennen nnn B 4 POWER SUPPLY SPECIFICATIONS B 5 COOLING MODULE SPECIFICATIONS eese nennen nennen te nen B 5 B 6 4 RAID MANAGEMENT e aye P E P VE IEEE B 5 B 7 FAULT TOLERANCE eere enne eene nennen nne B 6 APPENDIX C SPARE PARTS AND ACCESSORIES GU SPARE PAR TGs t t a Ee e PER N C 1 C2 JXCCESSORIES pee a t ib aad e teas C 2 FALCON III Installation and Hardware Reference Manual APPENDIX D PIN OUTS D 2 D DA D 5 D 6 SFP CONNECTOR PIN OUTS iot success orate Rie reds vns COMI CABLE DB9 AUDIO JACK PIN OUTS COM2 CABLE DB9 AUDIO JACK PIN OUTS TIFT 9011 NULE MODEM ae diet ier dre Dre om de
10. Replacing a Failed Hard Drive 5 7 1 Hard Drive Maintenance Overview e Hot swappable drive trays The drive trays are all hot swappable If a hard drive fails it can be replaced while the subsystem is still running e Handles If the failed hard drive is behind either the left or right front handle unfold the handles to access the drive trays See Figure 5 20 Figure 5 20 Open the Front Handles Open flap Once the flap on the drive tray has been opened the drive tray must be removed from the subsystem Failure to remove the drive tray from the subsystem after the flap has been opened may cause data errors e Remove drives slowly When removing a drive tray from the FALCON III pull the drive tray out only about one inch and then wait for at least 30 seconds for the hard drive motor to spin down before taking it out completely Any impact to the hard drive while the drive motor is spinning can damage the drive Keep a replacement on hand If a hard drive has failed make sure you have a replacement hard drive readily available before removing the failed drive from the subsystem Do not leave the drive tray slot open for an extended period of time or the normalized airflow will be disrupted and subsystem components will overheat and may become permanently damaged 5 14 Replacing a Failed Hard Drive Chapter 5 Subsystem Maintenance and Upgrading 5 7 2 Replacing a Hard Drive When a hard drives fails it needs to be rep
11. by fastening the two 2 retention screws on the back of the BBU Figure 5 9 Installing the BBU Step 4 Reset the subsystem for the new BBU to take effect The LED should start flashing to indicate that BBU is being charged When the BBU is fully charged the LED will be turned off See Figure 5 10 BBU LED Figure 5 10 BBU LEDs 5 8 Replacing a Faulty BBU Chapter 5 Subsystem Maintenance and Upgrading 2 NOTE A new or replaced BBU takes at least 7 hours to charge to its full capacity Reset the subsystem whenever a BBU is replaced or added in order for the new BBU to take effect NOTE The life expectancy of a BBU is more than one year Follow the procedures above to replace an old BBU with a new one in order to maintain fault tolerant subsystem functionalities 5 5 Replacing a Faulty PSU Module 5 5 1 PSU Module Overview e Two 2 redundant PSU modules The FALCON III is preinstalled with two 2 460W fully redundant hot swappable PSU modules These modules are located at the rear of the subsystem e PSU bracket Each PSU module is permanently mounted in a two level steel bracket creating a single unit The PSU is located in the upper level and a removable cooling module is mounted in the lower level When removing the PSU from the subsystem the cooling module is also being removed e PSU printing mark Before you insert a new PSU be sure that it has the same printing mark on its handle as that shown
12. changed from write through to write back Message 7 UPS AC Power Restored This message appears when the AC power supply to the UPS has been reconnected If the UPS battery power level is below 50 the write policy will remain as write through If the battery power level is above 50 the write policy will change from write through to write back UPS Status Monitoring Appendix A Uninterruptible Power Supply A 6 3 UPS Message Summary Table 1 below summarizes the UPS messages described above It is important that you become familiar with these messages and their meanings to help maintain the integrity of the data running through your subsystem Message AC Power Battery Write Power Policy Level BPL Status UPS connection is absent N A N A Write back UPS connection detected N A N A Write back Warning UPS AC Power Disconnected BPL gt 50 Write through Loss detected Warning UPS Battery Disconnected BPL 5096 Write through Low 50 Please shui down to protect data loss Warning UPS Battery Connected BPL 5096 Write through Low 50 UPS AC Power Restored Reconnected BPL gt 50 Write back UPS AC Power Restored Reconnected BPL 5096 Write through UPS Battery restored to Reconnected BPL gt 50 Write back safe level Table A 1 UPS Status Messages UPS Status Monitoring A 5 FALCON III Installation and Hardware Reference Manual This p
13. controller board is more susceptible to damage than the other components and must be handled with extreme care e Secure installation When replacing the DIMM module make sure that the new DIMM module is firmly in place prior to re installing the controller module If the DIMM module is not firmly in place the subsystem will not run and the whole procedure must be repeated DIMM Module Replacement Procedure NOTE If you are going to replace or upgrade a DIMM module please follow the instructions below If you do not want to replace or upgrade a DIMM you may skip this section Wwe If a DIMM module fails or if a DIMM module with a higher memory capacity is required the onboard DIMM module must be replaced To replace the DIMM module M Step 1 Remove the controller module See Section 5 2 3 M Step 2 Remove the previously installed DIMM module from the DIMM socket Pull down the white clips on either side of the DIMM module to a 45 degree angle to dislodge the DIMM module See Figure 5 6 DIMM Module Replacement Chapter 5 Subsystem Maintenance and Upgrading i DIMM Module py WhiteClip i i f y Sef i Figure 5 6 Removing the DIMM Module Step 3 Re insert the new DIMM module Align the new DDR RAM DIMM module with the DIMM socket and gently but firmly push it in The white clips on either side of the slot should automatically close and lock the n
14. fans status Use the latches and handle to insert and remove the cooling module from the subsystem Intelligent Dual Speed Operation The cooling fans in the cooling module operate with two rotation speeds Under normal operating conditions the cooling fans run at the low speed which is sufficient for maintaining efficient airflow across components Under the following conditions cooling fans raise their rotation speed to increase the airflow 1 Component Failure if one cooling fan a PSU or a temperature sensor fails the remaining cooling fan s automatically raises its rotation speed 2 Elevated Temperature if the temperature breaches the upper threshold set for any of the interior temperature sensors the cooling fans automatically raises its rotation speed 3 During the subsystem initialization stage the cooling fans operate at the high speed and return to lower speed once the initialization process is completed and no erroneous condition is detected FALCON III Components 1 11 FALCON III Installation and Hardware Reference Manual 2 NOTE There are two values sets for the upper temperature thresholds One is set for event notification and the other triggering higher fan rotation speed The preset value for event notification can be changed using the firmware embedded configuration utility while the fan speed trigger is not a user s option Please refer to the User s Operation Manual for the options with even
15. lock 5 16 LAN Port LED 3 6 laser types 4 2 LC connector 4 2 LCD panel 1 3 1 5 3 2 3 3 LCD Screen 4 9 LCD 4 9 LED 1 12 3 2 lower level 2 5 LUN mapping 4 4 main power source 5 10 maintenance 5 1 media scan 4 10 memory capacity 1 9 5 6 memory module 4 7 5 1 monitoring methods 1 12 monitoring 3 1 5 1 mute button 3 3 Non OFC laser 4 2 normalized airflow 1 14 5 2 null modem 2 5 numbering of drive trays 1 4 OFC laser 4 2 operational integrity 3 2 optical cable 4 1 Optical Fibre Control 4 2 over voltage 1 10 Partner Fail 3 6 PC hyper terminal 3 1 3 2 A 1 permanent IP 3 6 physical dimensions 1 3 points of failure 4 4 Point to Point 4 3 power cable 5 10 power cord 4 7 power down 4 10 power on sequence 4 7 power on status check 4 8 power on 4 6 A 3 power outlet 2 2 power range 2 2 power socket 4 7 power supply unit 1 1 1 4 power switch 1 4 4 8 Pre installed Components 2 5 PSU Bracket 5 9 PSU module maintenance 5 9 PSU module 1 1 3 3 5 1 Index 2 PSU module replace 5 10 PSU printing mark 5 9 PSU 1 4 1 10 3 7 5 10 quick installation guide 2 5 rack cabinet 2 2 RAIDWatch User s Manual 2 5 RAIDWatch 1 13 3 1 rear panel 1 4 1 5 Regenerating logical drive parity 4 10 retention screws 2 2 RJ 45 3 6 safety precaution 2 2 5 3 SATA chip 1 1 SATA drive installation 2 9 SATA hard drive 1 1 SATA I drives 2 9 SAT
16. must be made between subsystems before turn on the subsystem If you power on the subsystem before correctly connect cables unexpected damages may occur M Step 2 Power on the FALCON The first FALCON III should be powered on before the host computers To power on the FALCON II please follow the description below Using the power cords provided in the package connect both power sockets on the subsystem rear panel to the main power source 4 7 FALCON III Installation and Hardware Reference Manual 4 8 Turn the two 2 power switches on See Figure 4 3 Each switch controls a single PSU therefore make sure that both switches are turned on Power Switch Power Switch Power Sacket Power Socket Figure 4 3 FALCON III Subsystem Power Switches A CAUTION Although the PSUs are redundant and a single PSU can provide sufficient power to the system it is advisable to turn both the power switches on If only one 1 PSU is operating and that PSU fails the whole system will crash Q Step 3 Power on the host computers 4 4 3 The host computers should be the last devices that are turned on Please refer to the manual that came with your host computers to see their own power on procedures Power On Status Check Once the FALCON III has been powered on the status of the entire subsystem should be checked to ensure that everything is running smoothly and that there are no complications or malfunc
17. on the front panel LCD screen Wait for the front panel LCD to show READY or No Host LUN before the host boots up Refer to Figure 4 4 on how to read the screens Model Name Status Data Transfer Indicator Figure 4 4 The LCD Start up Screen The LCD screen startup sequence is shown and described in the sequence below Initializing This screen appears when the PSUs are Please Wait turned on FALCON III Power On Self Test The subsystem will start a self test FALCON III Self Test Completed The self test has been completed Power On 4 9 FALCON III Installation and Hardware Reference Manual FALCON III This screen appears after the initialization Modem Not Config process It clearly shows the model name FALCON III Verifying installed cache memory 256MB RAM Wait FALCON III System is ready You can now start to No Host LUN configure the subsystem 4 5 Power Off Procedure If you wish to power down the FALCON please follow these steps g NOTE If you wish to power down the subsystem please ensure that no time consuming processes like Regenerate Logical Drive Parity or a Media Scan are taking place Step 1 Stop I O access to the system Stop all I O access to the FALCON III subsystem Please refer to the related documentation of your applications Step 2 Flush the cache Locate the C_Dirty LED on the back of controller module t
18. on the handle of a remaining PSU Double check to avoid mixing a PSU of previous FALCON III series See Figure 5 11 Figure 5 11 Label on the PSU Handle Replacing a Faulty PSU Module 5 9 FALCON III Installation and Hardware Reference Manual Immediate replacement When a PSU fails it should be replaced immediately However do not remove the PSU module unless a replacement is readily available Removing a PSU without a replacement will cause severe disruptions to the internal airflow and the subsystem will overheat possibly causing irreparable damage to some of the subsystem components 5 5 2 Replacing the PSU Module WARNING Although the PSU modules are fully redundant it is not advisable to run the FALCON III with a single PSU module for an extended period of time If the second PSU module fails the subsystem will be shut down To replace a PSU please follow these steps cy Step 1 Turn off the PSU Using the power switch can be found on the right side of each PSU module See Figure 5 12 Step 2 Remove the power cable that connects the FALCON to the main power source The power socket is found on the left side of each power supply module Power Switch Power Switch 9 E 3 Sit COD e 5 8 Power Socket Power Socket Figure 5 12 Power Sockets and Power Switches 7 Step 3 Remove the PSU retention screw at the top right hand side of the PSU See
19. on the subsystem rear panel See Figure 3 5 The function is the same as the sixth LED on the controller module BBU LED Figure 3 5 BBU LED Location LED Name Color Status BBU Status Amber ON indicates the BBU has failed and cannot sustain the cache memory Please re charge the BBU or contact your system vendor to verify the problem OFF indicates the BBU is sufficiently charged and can sustain cached data FLASHING indicates the BBU is charging Table 3 7 BBU LED Definitions Status indicating LEDs 3 7 FALCON III Installation and Hardware Reference Manual In addition BBU failure itself and the charger failure the subsystem may also light the BBU fault LED when the following occur 1 The temperature sensor embedded with the charger circuit reports a temperature reading exceeding 45 degree Celsius 2 The BBU battery cell pack has been charged for over 7 hours The BBU charger will enter a timer fault state When the above conditions occur the charger circuit will enter a low power and self protection state You may correct the faults when receiving a BBU Thermal Shutdown Enter Sl eep M ode event message 1 Check proper ventilation within the subsystem You may also check the readings from other sensors within the enclosure Airflow might have been disrupted by the absence of one or several major modules or the failure of a cooling fan On
20. power failure If you purchased a BBU it will be installed on the upper left side of the controller module in the rear subsystem chassis Please refer to Section 2 7 for installation instructions In accordance with international transportation regulations the BBU is only charged to between 35 and 45 of its total capacity when shipped Therefore after powering on the subsystem see Section 4 4 the BBU must be charged to its full capacity It normally requires approximately seven 7 hours for the battery to be fully charged If the battery is not fully charged after seven 7 hours there is a problem with the BBU and you should contact your subsystem vendor immediately While the battery is being charged the LED on the BBU rear panel and the fifth LED on the rear panel of the controller module will flash slowly See Chapter 3 2 8 for details on the LED indicators You can check the status of the battery s charge via RAIDWatch or the firmware FALCON III Components 1 9 FALCON III Installation and Hardware Reference Manual 1 2 7 PSUS LED Indicator Power Socket m Cooling E Fans etention Screw Handle Cooling Module Slot Figure 1 11 PSU Module PN IFT 9273CPSU The FALCON III is equipped with two 2 redundant hot swappable 460W PSUs which are located at the rear of the enclosure See Figure 1 5 The PSU is permanently mounted into a 20 dual level bracket especially designed to h
21. sheet from the chassis A metal sheet covers the BBU slot on the rear panel of the subsystem The metal sheet is attached to the chassis with two 2 screws These screws must be removed To loosen turn the screws counterclockwise See Figure 2 2 Figure 2 2 Remove the Metal Sheet Retention Screws Step 2 Remove the metal sheet It may be difficult to remove the metal sheet as it is embedded in the subsystem chassis If you are unable to dislodge the sheet wedge the head of a flat head screwdriver between the metal sheet and the chassis and then gently nudge the metal sheet out of the chassis Installing the Optional BBU 2 7 FALCON III Installation and Hardware Reference Manual Figure 2 3 Use a Screwdriver to Remove the Metal Sheet Step 3 Install the After the metal sheet covering BBU slot has been removed the BBU can be installed To do this align the BBU with the slot from which the metal sheet was removed and then gently push the BBU into the slot See Figure 2 4 Figure 2 4 Install the BBU Q Step 4 Secure the BBU to the enclosure Tighten the two 2 retention screws on the back of the BBU The BBU comes equipped with a charger circuit Once the BBU is properly installed the installation process is completed Installing the Optional BBU Chapter 2 Hardware Installation 2 8 Hard Drive Installation 2 8 1 Hard Drive Installation Prerequisites Hard drives for the FALCON III subs
22. subsystem 3 2 Status indicating LEDs 3 2 3 2 4 Brief Overview of the LEDs The FALCON III has status indicating LEDs distributed over the active components that inform subsystem managers about each component operational status The list in Table 3 1 shows the number of LEDs assigned to each component Status indicating LEDs Chapter 3 Subsystem Monitoring Component LEDs per Module Total LEDs Definition LCD Panel 3 3 See Section 3 2 2 Drive Trays 2 32 See Section 3 2 3 Controller Module s 8 8 See Section 3 2 4 LAN Ports 2 4 See Section 3 2 5 pe 1 1 See Section 3 2 6 optional PSUs 1 2 See Section 3 2 7 2 4 See Section 3 2 8 Moddles ee Section 3 2 Table 3 1 LED Distribution LED definitions are given in the following sections 3 2 2 LCD Panel The LCD panel shown in Figure 3 1 consists of five 5 buttons three 3 LEDs and a 16x2 character LCD screen that indicates subsystem status Press the ENT button for two 2 seconds on the initial screen to enter the main menu Press the ESC button to clear the current event Press the UP and DOWN arrow keys to select viewing items In the last item View and Edit Event Logs the most recent event is displayed first The MUTE button stops the alarm until the next controller event occurs Three 3 LEDs monitor the status of the system The definitions of these LEDs are given in Table 3 2 below Figure 3 1 LCD P
23. the FALCON III and therefore do not need to be installed e 1 LCD module e 2 Front handles right and left e 1 Backplane board e 1 Controller module e 1 DDR RAM DIMM module e 2 PSUs e 2 Cooling modules 2 6 2 Uninstalled Components You must install the following components e Hard drives separately purchased SATA II or SATA I drives e Drive trays Unpacking the Subsystem 2 5 FALCON III Installation and Hardware Reference Manual 2 7 2 6 Installing the Optional BBU 2 7 1 BBU Installation Overview The BBU is an optional item that can sustain cache memory in the event of a power failure or in the extremely unlikely event of both PSUs failing Purchasing and installing a BBU is highly recommended The optional BBU provides additional data security and helps minimize the loss of data during power shutdowns The BBU is inserted into the subsystem in the top left corner of the controller module The BBU is secured to the subsystem with two 2 retention screws When shipped the BBU slot in the subsystem rear panel is covered with a metal dummy plate that must first be removed 2 7 2 BBU Warnings and Precautions Install or replace the BBU supplied by your subsystem vendors only Use of battery cells provided otherwise will void our warranty Always dispose of discharged or used batteries in an ecologically responsible manner Dispose used BBU at authorized battery disposal sites only
24. the module connectors either on the module itself or on the backplane Gently push the module until it reaches the end of module slot Feel the contact resistance and use slightly more force to ensure the module connectors are correctly mated If the module comes with extraction levers or retention screws use them to secure the module 5 2 Replacing Controller Module Components 5 2 1 Overview The controller module in the FALCON III consists of the following replaceable components e DDR RAM DIMM module e Controller module If any of these components fails it needs to be replaced To replace any of these components the controller module must be removed 5 2 Replacing Controller Module Components Chapter 5 Subsystem Maintenance and Upgrading 5 2 2 Notes on Controller Module Maintenance e FALCON III is a single controller model subsystem therefore it is necessary to power down the subsystem to remove the controller When replacing a DIMM or the controller itself the whole subsystem needs to be powered down You should carefully select the time when the replacement will be made in order to minimize the overall disruption to service The controller module contains a DDR RAM DIMM module When replacing the controller module the DIMM module must be removed from the old controller module and it can be reinstalled onto the new controller module When replacing the controller module always remember that the controller b
25. top to bottom from left to right Figure 1 4 Hard Drive Numbering 1 1 2 5 Rear Panel Overview The rear section of the FALCON III subsystem is accessed through the rear panel and is reserved for single RAID controller module an optional BBU two 2 power supply units PSUs and two 2 cooling modules A metal sheet covers the lower section of controller model slot and BBU slot The rear panel of the FALCON III described in this manual is shown in Figure 1 5 A description of each rear panel component is given below BBU PSU Cooling Module Figure 1 5 FALCON Ill Rear View The rear panel shown in Figure 1 5 accommodates the following components e RAID controller module A single controller module is installed in the FALCON III The controller module contains a RAID controller board interface board DDR RAM DIMM module which provide the system RAID functionalities See Section 1 2 3 e BBU An independent BBU sustain cache memory during a power shortage to prevent data loss See Section 1 2 6 e PSUs The hot swappable PSUs provide power to the subsystem A power switch is located on the right of each PSU to turn the system on and off See Section 1 2 7 Product Overview Chapter 1 Introduction Cooling modules The redundant cooling modules provide ventilation to reduce the temperature within the subsystem See Section 1 2 8 1 1 2 6 Back plane Board Internal backplane boards separate
26. wire swap and is necessary for connecting COM1 CN2 to a PC serial port PN IFT 9011 Figure D 4 Null Modem Pin Outs Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table D 4 Null Modem Pin Outs Null Modem D 5 FALCON III Installation and Hardware Reference Manual D 5 Ethernet Port Pin Outs Figure D 5 LAN Port Pin Outs Pin Pin Name Pin Pin Name 1 LAN TXP 5 N2 2 LAN TXN 6 LAN RXN 3 LAN RXP 7 NI 4 N2 8 NI Table D 5 Ethernet Port Pin Outs D 6 Main Power IEC type receptacle D 6 Ethernet Port Pin Outs accessory items 2 5 airflow clearance 2 2 Airflow 2 2 alarm 3 2 ambient temperature 4 7 audible alarm 1 13 3 2 3 9 3 10 audio jack cable 2 5 audio jack to DB9 cable A 1 authorized battery disposal sites 2 6 auto negotiate speed 1 7 1 8 backplane 1 1 1 5 battery backup unit 1 1 baud rate A 2 BBU LED 3 7 BBU module 1 9 BBU Warnings 2 6 BBU 1 1 4 7 bi directional data link 4 2 Cable connection 4 7 Cabling 2 1 capacity 2 9 chassis 1 2 COM port 1 8 COM2 A 2 component check 2 1 configuration 1 3 controller lever 1 9 controller module installation 2 6 controller module maintenance 5 3 controller module 1 6 3 3 3 5 3 6 5 1 5 2 5 3 5 4 controller module remove 5 3 controller module replace 5 4 cooling module LED 3 7 cooling module maintenance 5 13
27. 7 VEET ground Transmitter non Inverted DATA in 100 ohm 18 TD termination between TD and TD AC coupled thereafter 19 TD Transmitter inverted DATA in See TD Transmitter ground common with receiver 20 VEET ground D 2 Table D 1 SFP Pin Out Definitions SFP Connector Pin Outs Appendix D Pin Outs D 2 DB9 Audio Jack Pin Outs This cable connects the COMI serial port on the controller module rear panel for terminal emulation management PN IFT 9270ASCab Figure D 2 RS 232C Audio Jack Pin Outs CNI Pin Number Pin Name Ground TXD 3 RXD CN2 Pin Number Pin Name NC RXD TXD DTR Shorted GND DSR Shorted RTS Shorted CTS Shorted NC ND MY BY WY Nj Table D 2 RS 232C Audio Jack Pin Out Definitions DB9 Audio Jack Pin Outs D 3 FALCON III Installation and Hardware Reference Manual D 3 DB9 Audio Jack UPS Cable Pin Outs Use this cable to connect the COM2 serial port to a UPS DA PN IFT 9270CUPSCab Figure D 3 RS 232C Audio Jack Pin Outs CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name 1 TXD 2 RXD 3 NA 4 NA 5 NA 6 NA 7 8 9 Ground Table D 3 RS 232C Audio Jack Pin Out Definitions DB9 Audio Jack UPS Cable Pin Outs Appendix D Pin Outs D 4 Null Modem A null modem is used for
28. A 4 Connecting the UPS to the Subsystem A 2 A 4 1 A 4 2 A 4 3 Connect the PSU Module Power Cords The two 2 power cords shipped with the subsystem must be plugged into the power cord sockets in the rear of the PSU modules The plug at the other end of the power cord must be inserted into a socket on the UPS See Figure A 2 Please refer to the UPS manual to determine the location of these sockets The UPS must then be connected to main power Set the Baud Rate The default baud rate for the COM 2 serial port is 38400 and must be changed to 2400 For instructions on changing the baud rate please refer to the User s Operation Manual that came with the subsystem Connect COM2 The separately purchased audio jack to DB9 serial cable connects the 2 port on the controller module to the UPS directly See Figure 2 The cable transmits UPS status updates to the controller module and will in turn determine the write policy of the controller module To connect the serial communication cable to the subsystem controller insert the audio jack connector on one end of the cable into the COM2 port on the controller module To see how to connect the DB9 connector to the UPS please refer to the documentation that came with your UPS UPS COM2 Cable TN Power Cable Figure A 2 Connecting the UPS to the Subsystem Connecting the UPS to the Subsystem Appendix A Uninterruptible Power Supply A 5 Power On When powerin
29. A II drives 2 9 self monitoring features 3 1 sensors 3 8 SFP connector 1 7 SFP module 1 8 SFP transceivers 2 2 4 2 signal quality 4 3 startup 4 9 static electricity 2 3 static free installation environment 2 1 status checking 1 3 status indicating LEDs 3 2 storage network 4 5 4 6 subsystem downtime 5 1 temperature threshold 3 2 terminal emulation program 1 13 the controller board 3 2 thermal notice 2 2 troubleshooting 1 3 Uninstalled Components 2 5 unique identifier 4 4 Unpacking Checklist 2 5 unpacking 2 5 5 1 upper level 2 5 UPS Messages A 3 UPS A 1 User s Operation Manual 2 5 3 1 3 9 4 9 ventilation 2 2 VT 100 terminal 1 8 wavelengths 4 2 white clips 5 7 working integrity 5 1
30. ATA hard drive into the drive tray as shown Figure 2 5 making sure that the connector at the back of the drive is facing the back of the drive tray Hard Drive Installation 2 9 FALCON III Installation and Hardware Reference Manual Figure 2 5 Insert the Hard Drive and the Retention Screws Step 2 Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Secure the drive with four supplied 6 32 flat head screws See Figure 2 5 2 9 Drive Tray Installation Once the hard drives have been installed in the drive trays the drive trays must be installed into the FALCON III A WARNING All drive trays must be installed into the enclosure even if they do not contain a hard drive If the trays are not installed into the enclosure the ventilation required for cooling will not be normalized and the subsystem will overheat Step 1 Make sure the key lock is the unlocked position The lock is unlocked if the groove on its face is in a horizontal orientation If the groove is in a vertical position as shown in Figure 2 6 then the key lock is locked and the front flap on the drive tray cannot be opened Key lock in Locked Position 1 Front Button Figure 2 6 Front View of an Individual Drive Tray 2 10 Drive Tray Installation Chapter 2 Hardware Installation jy Step 2 Open the front flap on the drive tray see Figure 2 7 by
31. FALCON III FC 4G to SATA II RAID Subsystem Installation and Hardware Reference Manual FALCON III Installation and Hardware Reference Manual Table of Contents CHAPTER 1 INTRODUCTION 11 PRODUCT OVERVIEW PP lees 1 1 1 1 1 Product Introduction s dte etia eee i eve 1 1 1 1 2 Enclosure Chassis eile eru 1 2 11 2 T Ch ssis OVerV16W eroe hee ertet teeth p ERE RETE 1 1 2 2 Physical Dimensions iere iecit ast Renee Ree Eod rc PER EUR Cdp 1 1 2 3 Front Panel Overview ax 1 12 4 Hard Drive NUmBer ng erre rer reo xe e PARERE TED NLIS trat nna 1 4 11255 Rear Panel OVervie Wi ctt i e de ann i D te 1 4 1 1 2 6 Back plane Boa td ee tee e eee pottea 1 5 125 FALCON IIl COMPONENTS oh o hte ee de i OM RETE 1 5 1 2 1 LCD Panel 55 sb iv tete cde tenente dde 1 5 1 2 2 Drive JTays cue aS o TO Tti AR 1 6 1 2 3 RAID Controller Modules esee eene nennen nennen enne 1 6 1 2 4 Controller Module Interfaces eene 1 7 1 2 5 DIMM Modules eene enhn nennen eterne etre nnne 1 9 1 2 6 occ REGN ON ERE e Ua IRI 1 9 1 2 7 PSU ie OI n enne een 1 10 1 2 8 Cooling Modules ene ente ete 1 3 FALCON III MONITORING eeeeeeeteennennenene enne nnne nre nennen 1 12 1 3 1 PCO Discs ere RON RIEN Ve 1 12 1 3 2 ED INGICQIONS RR NOR 1 12 1 3 3 Firmware FW and RAID Watch GUI
32. Fibre cables are sensitive and must be handled with care To prevent interference within a rack system the cable routing path must be carefully planned and the cables must not be bent FC Host Connection Prerequisites 4 1 FALCON III Installation and Hardware Reference Manual 4 2 4 1 2 4 1 3 4 1 4 FC Lasers A CAUTION Lasers can be hazardous and may cause permanent eye damage or blindness and therefore must be treated with respect and used with caution Never look at lasers without knowing whether they are on or off Wavelengths The lasers on fiber optic cables emit either short wave SW beams 770nm 860nm or long wave LW 1270nm 1355nm beams Cables using either of these wavelengths can be used Laser types Two 2 types of laser devices can be used in FC cables Optical Fibre Control OFC and non OFC lasers The OFC lasers are high powered and can be used over long distances Safety features Due to their high power output OFC lasers usually come with a safety mechanism that switches the laser off as soon as it is unplugged Non OFC lasers are low power and do not come with these safety features however they can still inflict damage FC Speed Auto detection Speed auto detection is specified by the Fibre Channel standard If a 2Gb s port is connected to a 4Gb s port it will negotiate down and run at 2Gb s If there are two 4Gb s ports on either end of the link the link will be run at 4Gb NOTE
33. N III including the PSU modules cooling modules and drive trays are hot swappable and can be changed while the subsystem is still in operation Qualified engineers who are familiar with the FALCON III should be the only ones who make component replacements If you are not familiar with the FALCONIII or with RAID subsystem 5 1 Overview FALCON III Installation and Hardware Reference Manual maintenance in general it is strongly advised that you refer A16F G2422 maintenance to a suitably qualified maintenance engineer Normalized airflow depends upon the presence of all subsystem components A subsystem component even if it has failed should not be removed from the subsystem until a replacement is readily at hand and can be quickly installed Removing subsystem components without a replacement can lead to permanent subsystem damage When replacing any hot swappable component caution should be taken to ensure that the components are handled in an appropriate manner Rough or improper handling of components can lead to irreparable damage e When removing a controller module from the subsystem ensure that the power has been turned off and that all precautionary measures without exception are adhered to The controller board is very sensitive component and can be easily damaged WARNING When inserting a removable module take heed that DO NOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the pins on
34. ON 4 3 4 2 1 Basic Configuration Rules eee e eee eene eene nennen 4 3 4 2 2 Fibre Channel Topologies eee enne 4 3 4 2 3 Host side Topologies 2 d en EGRE E ORI 4 4 4 2 4 Unique Identifier ed tet 4 4 4 2 5 ID LUN Mappitig itp oe P eec ees 4 4 4 3 SAMPLE TOPOLOQGIES 5 temere hei teme neben RE EPUM 4 5 4 3 1 Sample Topology Clustered Hosts eee 4 5 4 3 2 Sample Topology Direct Attached eene 4 6 44 POWER ON tete RENTUR AREE RARE eU eue SERRE ERE Red 4 6 44 1 Check 4 7 4 4 2 Power On Proced re cei ettet ionni iis 4 7 4 4 3 Power On Status Check titer t e Mt P UR EH ie Rn 4 8 4 4 4 LCDScreen n RUBRO o be etti 4 9 4 5 POWER OFF PROCEDURE nennen nnne nnne nennen 4 10 CHAPTER 5 SUBSYSTEM MAINTENANCE 51 5 OVERVIEW d eee iter test eee de et pen etu 5 1 5 1 1 Maihten hnce st ee Rites etre o e P E ER ee 5 1 vii FALCON III Installation and Hardware Reference Manual 5 1 2 General Notes on Component Replacement eee 5 1 5 2 REPLACING CONTROLLER MODULE COMPONENTS 5 2 5 2 1 OVETVIEW u a tou 5 2 5 2 2 Notes on Controller Module Maintenance eee 5 3 5 2 3 Removing the Controller Module
35. RIVE nne nennen 2 0 2 8 1 Hard Drive Installation Prerequisites eee 2 9 2 8 2 SATA Drive Installation ie ied ie ee rei ene 29 DRIVE TRAY INSTALLATION 2 10 RACK CABINET INSTALLATION ssseeseeeeneneeee een enne 2 12 CHAPTER 3 SUBSYSTEM MONITORING 3 1 SUBSYSTEM MONITORING OVERVIEW 3 27 STATUS INDICATING LEDS ee eii CD t e e ee 3 2 1 Brief Overview of the LEDs esee eee nennen 3 2 2 LCD Panel seno me nC nena i iis 3 2 3 Drive Tray LEDS i an delete ean Ga gs eek ds 3 2 4 Controller Module LEDS esee eee eene nen 3 5 3 2 5 TAN Port LEDS iuis e ieu 3 2 6 BBU LED secti IR EON 3 7 3 2 7 PSU LEDs iei dete Eo sha nube 3 8 3 2 8 Cooling Module LEDs ie ose er etae dd 3732 AUDIBLE ALARM te rege DEREN os aden eo CU Een 3 10 3 3 1 Default Threshold Values eese 3 10 3 3 2 Failed Devices eee ein HE He IER 3 11 3 4 2 MONITORING 5e te b nne et Yos e RUE 3 11 CHAPTER 4 SUBSYSTEM CONNECTION AND OPERATION 4 1 FC HOST CONNECTION 1 4 1 4 1 1 Choosing the Fibre Cables eese eene nene 4 1 4 1 2 FG Lasers ase id ne oci te rir are er edit det 4 2 4 1 3 FC Speed Auto detection eese esent 4 2 4 1 4 SEP Ir nsceilvers a oe o ER Se te M dei 4 2 42 TOPOLOGY AND CONFIGURATI
36. ack the subsystem and confirm that all the components on the packing list have been included See Section 2 5 M Step 2 Rack Cabinet installation If the subsystem is going to installed in a rack or cabinet it should be installed prior to installing the hard drives Installing the subsystem into a rack or cabinet requires at least two 2 people See Section 2 10 General Installation Procedure 2 3 FALCON III Installation and Hardware Reference Manual 2 4 2 4 1 Step 3 Install hard drives Separately purchased SATA II SATA I hard drives must be individually installed into the drive trays See Section 2 8 Q Step 4 Install drive trays After the hard drives have been installed into the drive trays the drive trays must be installed into the enclosure itself See Section 2 9 t9 Step 5 Cable connection Use the power cords that came with the subsystem to connect the subsystem to the main power source Use the self purchased Fibre cable to connect a host port to the host computer or an external device Step 6 Power components have been properly installed and all cables are properly connected you can power up the subsystem and configure the RAID array See Section 4 4 Installation Procedure Flowchart Figure 2 1 shows a flowchart of the installation procedure As you complete each step check off the Done box on the right Please use this flowchart in conjunction with th
37. age is intentionally left blank A 6 UPS Status Monitoring B 1 Technical Specifications Appendix B Specifications Appendix B Specifications Environmental Specifications Humidity Operating 10 to 80 non condensing Non operating 10 to 95 non condensing Temperature Operating 0 to 40 C 32 F to 104 F Non operating 40 to 60 C 40 F to 149 F Altitude Operating 3 658m 12 000 ft Non operating 12 192m 40 000 ft Power Requirements Input Voltage 100VAC 10A 240V AC 5A with PFC auto switching Frequency 47 63Hz Power Consumption 460W Dimensions Without Front Handles With Front Handles Height 130 0mm 5 1 inches 131 0mm 5 1 inches Width 445 0mm 17 5 inches 482 6mm 19 inches Length 488 2mm 19 2 inches 504 3mm 19 9 inches System Weight Net weight 28 5 Kg 63 pounds Gross weight 30 5 Kg 67 pounds Technical Specifications B 1 FALCON III Installation and Hardware Reference Manual EMI EMC e FCC Class A CE Safety Requirements UL60950 CB Shock Operating 5G 11ms duration half sine Non operating 15G 11ms duration half sine Vibration Operating 5 500Hz 0 16G X Y Z Sine Non operating 5 500Hz 1 0G X Y Z Sine Warning Alarms e Audible alarms System LEDs Event notification via the RAIDWatch Manager LCD screen
38. and is able to sustain the cache memory FLASHING indicates the BBU is charging Table 3 4 Controller Module LED Definitions This controller module has additional two 2 LEDs labeled A and B The definitions of these LEDs are shown in Table 3 5 below LED Name Color Status A CHO LINK Green ON indicates that channel 0 link has been established OFF indicates that channel O link has not been established B LINK Green ON indicates that channel 1 link has been established OFF indicates that channel 1 link has not been established Table 3 5 Controller Module Channel Status LEDs 3 2 5 LAN Port LEDs A shielded Ethernet cable must be used to connect the RJ 45 Ethernet port to a hub on a network after you assign a permanent IP to the FALCON III This enables you to manage your subsystem via the web Two 2 LEDs located on the Bthernet port indicate the Ethernet connection status See Figure 3 4 for the locations of the two 2 LED indicators Refer to Table 3 6 for the LED definitions 3 6 Status indicating LEDs Chapter 3 Subsystem Monitoring Online Status LAN Activity Figure 3 4 LAN Port LEDs Name Color Status Online Status Green ON indicates currently connected to a LAN LAN Activity Green BLINKING indicates active transmission Table 3 6 LAN Connector LED Definitions 3 2 6 BBU LED The BBU LED is located on the right side of the BBU
39. anel LEDs Status indicating LEDs 3 3 FALCON III Installation and Hardware Reference Manual Name Color Status ON indicates that power is being supplied to the PWR subsystem Blue OFF indicates that no power is being supplied to the subsystem FLASHING indicates that there is activity on the host drive channels BUSY White OFF indicates that there is no actively on the host drive channels ON indicates that a component failure status event has occurred ATTEN Red Attention OFF indicates that the subsystem and all its components are operating correctly Table 3 2 LCD Panel LED Definitions g NOTE During the power up process the LCD panel ATTEN LED will be turned on If the subsystem boots up correctly then the ATTEN LED will be turned off after the boot up procedure is complete 3 2 3 Drive Tray LEDs Two 2 LED indicators are located on the right side of each drive tray See Figure 3 2 Refer to Table 3 3 for the LED definitions When notified by a drive failure message you should check the drive tray indicators to find the correct location of the failed drive Replacing the wrong drive can fatally fail a logical array Drive Busy LED Power Status LED Figure 3 2 Drive Tray LEDs Status indicating LEDs Chapter 3 Subsystem Monitoring LED Name Color Status Drive Busy Blue FLASHING indicates there is read write activity on the drive OFF indicate
40. at your storage system will run smoothly and effectively e When selecting the number of hard drives that should be connected through the drive channels the transfer rates and the mechanical performance of the hard disks should be considered e When cabling follow all the Fibre channel specifications Pay attention to signal quality and avoid electronic noise from adjacent interfaces drives in the same logical array should have the same capacity but it is preferred that all the drives have the same capacity spare drive should have a minimum capacity that is equivalent to the largest drive that it is expected to replace If the capacity of the spare is less than the capacity of the drive it is expected to replace then the controller will not proceed with the failed drive rebuild 4 2 2 Fibre Channel Topologies The Fibre channel standard supports three 3 separate topologies They are point to point Fibre Channel Arbitrated Loop FC AL and fabric switch topologies e Point to Point Point to point topology is the simplest topology that can be used It is a direct connection between two 2 Fibre channel devices Topology and Configuration Considerations 4 3 FALCON III Installation and Hardware Reference Manual 4 4 e FC AL This is the most common topology currently in use Fibre channel devices are all connected in a loop Each device is assigned an arbitrated loop physical address AL PA The FC AL s
41. cates the fan is functioning properly I 2 n AU n 0 g 2 Figure 3 7 Cooling Module LEDs and Cooling Fan Locations The FALCON has a novel approach to stabilizing the temperature within the subsystem When the intelligent sensors on the backplane detect higher temperature such as high ambient temperature or the failure of any cooling or PSU module the system will turn the cooling fans to high speed to extract more heat Once the ambient temperature cools down to normal or the cooling or PSU modules have been replaced the cooling fans will return to low speed Status indicating LEDs 3 9 FALCON III Installation and Hardware Reference Manual 3 3 Audible Alarm Different controller environmental and operational parameters like temperature etc have been assigned a range of values between which they can fluctuate If either the upper or lower thresholds are exceeded an audible alarm will automatically be triggered The alarm will also be triggered when an active component on the FALCON III fails If the FALCON III manager is onsite and hears an alarm the manager must read the error message on the LCD screen or PC terminal to determine what has triggered the alarm After determining what has occurred the manager must take appropriate actions to rectify the problem WARNING If an alarm is triggered it is necessary for you to determine the problem If the audible alarm is ignored and the problem is not rec
42. ce the thermal condition is improved charging will resume automatically 2 If a new battery module has been charged for over seven 7 hours and this event is issued you may remove and re install the battery module An empty battery module may take more than 7 hours to be fully charge There is a timer embedded with the charger doing so can reset the timer Charging will resume automatically 3 2 7 PSU LEDs Each PSU comes with a single LED at the back see Figure 3 6 located just above the power switch that turns on the subsystem This LED indicates the operational status of the PSU module Please refer to the PSU LED definitions shown in Table 3 8 Figure 3 6 PSU LED Location 3 8 Status indicating LEDs Chapter 3 Subsystem Monitoring Color Status FLASHING The power supply has not been turned on The PSU Green module LED will blink when the subsystem is connected to a power source but not yet turned on Static Green The PSU is operating normally and experiencing no problem Static Red The PSU has failed and is unable to provide power to the subsystem OFF The subsystem has not yet been plugged into a power source Table 3 8 PSU LED Definitions 3 2 8 Cooling Module LEDs Each cooling module has two 2 red LEDs on the back Each LED corresponds to a single fan in the cooling module See Figure 3 7 When the LED is on it indicates the fan has failed When the LED is off it indi
43. ch Manager program using in band or Ethernet connection Performance Monitoring Yes Remote Control and ee Yes Monitoring Event Broadcast Alert Yes via Java based RAID Watch Manager Event Notification Yes via RAIDWatch s sub module Configuration Client or NPC Hardware Connection In band over Fibre Ethernet or RS 232C Configuration on Disk Configuration data stored on disk drives for logical drive assemblies to exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Failure Indicator Via audible alarm LCD keypad panel RAIDWatch Manager session event notifications or event prompts on terminal emulation Cooling Module Specifications B 5 FALCON III Installation and Hardware Reference Manual B 7 Fault Tolerance Management B 6 Specification Drive S M A R T Support Yes with user configurable detect only clone Battery Back up Option and treplaceand perpetirat clone funetions Yes ISEMS RAID Inc Simple Enclosure Management Service Yes via Interface Automatic Drive Failure D Yes etection Automatic Rebuild on Spare Dri Yes rives Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Automatic Rebuild upon Failed Yes Drive Replacement Manual Clone of Suspected Y Failed Drive Fs Concurrent Rebuild on Multiple Drives ina RAID 0
44. cooling module side latches 5 14 cooling module slot 1 11 cooling module 1 1 1 5 1 11 3 3 3 8 5 1 5 13 cooling module replace 5 13 copper cable 4 1 Data Compare Errors 5 15 DDR RAM DIMM module 1 9 5 2 5 6 DIMM socket 1 7 drive bays 2 9 Index INDEX drive channel 1 9 drive ID 1 4 drive tray front panel 1 6 drive tray installation 2 10 drive tray LED 1 6 3 4 drive tray maintenance 5 14 drive tray 1 6 2 9 2 10 4 7 5 15 Drive Trays 3 3 dual fan cooling module 1 1 electrical earth connection 2 2 electronic noise 4 3 electrostatic discharge 2 1 ESD damage 2 3 Ethernet port 1 8 3 1 3 6 event notification 1 13 fabric topology 4 4 failover software 4 6 fan failure 1 10 faulty module 2 2 FC AL 4 3 Fibre cable 4 1 firmware 1 13 3 1 front flap 2 11 5 15 5 16 front panel 1 3 1 5 Full redundancy 4 5 4 6 functional integrity 3 2 GUI 1 13 handles 5 14 handling precautions 5 8 hard drive 2 1 2 9 4 7 5 1 5 15 hard drives replace 5 15 Hardware Manual 2 5 HBA 4 4 host channel 1 1 1 7 host computer 1 8 4 5 4 6 hot swap mechanism 1 5 5 1 hot swappable components 1 13 T O access 4 10 traffic 4 5 4 6 bus 1 12 3 2 3 10 initial screen 1 5 installation procedure flowchart 2 4 interface board 1 4 international transportation regulation 1 9 Index 1 FALCON Installation and Hardware Reference Manual key
45. ded Unpacking List If any modules are missing please contact your subsystem vendor immediately 1 1 2 Enclosure Chassis 1 1 2 1 Chassis Overview The FALCON III RAID storage subsystem chassis is an enhanced 3U metal chassis divided into front and rear sections which are respectively accessed through front and rear panels Pre drilled mounting holes in the sides of the 3U RAID subsystem enclosure allow you to attach separately purchased slide rails so that you can install the enclosure into a rack or cabinet Please see Figure 1 2 for the components locations in the subsystem and read the following sections for the front and rear panels descriptions Frant Section Backplane Board zx ALL 7 Controller Module PSU MoH M Cooling Sc Cooling Module Module Figure 1 2 FALCON Ill Subsystem Overview g NOTE Components accessed through the front panel are referred to as Front Panel Components and components accessed through the rear panel are referred to as Rear Panel Components Bo Product Overview Chapter 1 Introduction 1 1 2 2 Physical Dimensions The FALCON III comes in an enhanced 3U chassis with the following dimensions e With handles 482 6mm x 131mm x 504 3mm 19 x 5 2 19 9 inches width x height x depth e Without handles 445mm x 130mm x 488 2mm 17 5 x 5 1 x 19 2 inches width x height x depth 1 1 2 3 Front Panel Overvi
46. drive tray to the enclosure and a latch that facilitates the removal and installation of the drive tray Two 2 status indicating LEDs are also located on the front of the drive tray Retention screw holes are located on the sides of the drive tray These holes are reserved for securing hard drives to the tray Other retention screw holes are located on the surface of the tray at the rear WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray has been customized to fit into the drive bays in the ES subsystem If the drive bay superstructure is deformed or altered the drive trays may not fit into the drive bay 1 2 3 RAID Controller Modules Part Number IFT 83AF24GD16 Docking Connectors DDR RAM DIMM Rear Panel Metal Bracket Figure 1 8 Controller Module The RAID controller module that shipped with your subsystem contains a metal bracket a main circuit controller board a management rear panel and a pre installed 256MB capacity or above DDR RAM DIMM module See 1 6 FALCON III Components 1 2 4 Chapter 1 Introduction Figure 1 8 The controller module contains user serviceable components Except when installing upgrading the cache memory inside the controller module should never be removed or opened WARNING Although the RAID controller can be removed the only time you should touch the controller itself i
47. e instructions that follow Unpack Done V Rack Cabinet Installation mi Done Hard Drive Installation Done 4 Drive Tray Installation Done V Cable Connection Done V Power On Done Figure 2 1 Upgrade Procedure Flowchart General Installation Procedure Chapter 2 Hardware Installation 2 5 Unpacking the Subsystem Use the Unpacking List in your subsystem package to verify package contents Carefully check the items contained in each box before proceeding with installation WARNING Do not rely on the non definitive summarized unpacking list shown below it is for reference only A detailed packing list can be found in your product shipping package or product CD Each packed box is separated into upper and lower levels Upper level The box on the upper level contains sixteen 16 drive trays Lower level Three 3 boxes placed in the lower level One 1 box contains the enclosure chassis with all the pre installed components The other two 2 boxes contain the power cords and accessory items Accessory items include an audio jack to DB9 cable null modem Quick Installation Guide screws and a CD containing the Installation and Hardware Reference Manual this document the User s Operation Manual Firmware RAIDWatch Management Software and the RAIDWatch User s Manual 2 6 Installation Overview 2 6 1 Pre installed Components The following components have been pre installed in
48. e refer to the complete hard drive installation procedures in Section 2 7 3 Step 8 Install the drive tray with the hard drive to the chassis See Section 2 8 5 16 Replacing a Failed Hard Drive Appendix A Uninterruptible Power Supply Appendix A Uninterruptible Power Supply A 1 Uninterruptible Power Supply Overview An uninterruptible power supply UPS is a separately purchased battery backup unit that is connected to an RAID Inc subsystem If the UPS is sufficiently large it can be used to power the whole subsystem in the event of an AC power failure A 2 Compatible UPS Supplies The APC SMART UPS 700V A is compatible with the FALCON III subsystem A 3 Serial Communication Cable The FALCON III is shipped with a customized audio jack to DB9 serial communication cable that connects the subsystem controller module to a PC hyper terminal for subsystem management If you wish to use a UPS with your subsystem an additional audio jack to DB9 UPS cable see Figure A 1 must be purchased Figure A 1 Audio Jack to DB9 UPS Cable AS caution The pinouts on the audio jack to DB9 serial cable used to connect to the UPS are different from the pinouts on the serial cable that was shipped with the subsystem When connecting the UPS device please be sure to use the correct cable The cable pinouts are listed in Appendix E Uninterruptible Power Supply Overview 1 FALCON III Installation and Hardware Reference Manual
49. eR ETHERNET PORT PIN OUTS iiec e ee e e ERE or ER MAIN POWER sashes ead Id Safety Precautions Precautions and Instructions Prior to powering on the subsystem ensure that the correct power range is being used The FALCON III subsystem comes with sixteen 16 drive bays Leaving any of these drive bays empty will greatly affect the efficiency of the airflow within the enclosure and will consequently lead to the system overheating which can cause irreparable damage If a module fails leave it in place until you have a replacement unit and you are ready to replace it Airflow Consideration The subsystem requires an airflow clearance especially at the front and rear Handle subsystem modules using the retention screws eject levers and the metal frames face plates Avoid touching PCB boards and connector pins To comply with safety emission or thermal requirements none of the covers or replaceable modules should be removed Make sure that during operation all enclosure modules and covers are securely in place Be sure that the rack cabinet into which the subsystem chassis will be installed provides sufficient ventilation channels and airflow circulation around the subsystem Provide a soft clean surface to place your subsystem on before working on it Servicing on a rough surface may damage the exterior of the chassis If it is necessary to transport the subsystem repackage all disk drives separate
50. es NOTE Instructions on how to replace these hot swappable components are given in Chapter 5 1 4 3 Normalized Airflow Proper subsystem cooling is referred to as normalized airflow Normalized airflow ensures the sufficient cooling of the subsystem and is only attained when all the components are properly installed Therefore a failed component should only be hot swapped when a replacement is available If a failed component is removed but not replaced permanent damage to the subsystem can result Hot swappable Components Chapter 2 Hardware Installation Chapter 2 Hardware Installation 2 1 Installation Overview This chapter gives detailed instructions on how to install the controller module hard drives and drive trays into the subsystem Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem Please confirm that you received all of the components listed on the Unpacking List that came with the subsystem before proceeding with the installation process CAUTION Please note that the installation instructions described in this manual should be carefully followed to prevent any difficulties and damages to your system 2 2 Installation Pre requisites 1 Installation Overview Static free installation environment The FALCON subsystem must be installed in a static free environment to minimize the possibility of electrostatic dischar
51. evers See Figure 5 5 Levers Figure 5 5 Installing the Controller Module Screws Step 6 Re attach all the cables that were removed These include the cables that connect to the host and the expansion chassis any Ethernet cable that was previously attached to the LAN port and any cables that were attached to the COM ports Q Step 7 Power up the system Replacing Controller Module Components 5 5 FALCON III Installation and Hardware Reference Manual 5 3 DIMM Module Replacement 5 6 5 3 1 5 3 2 The subsystem comes with a pre installed 256MB capacity or above DDR RAM DIMM module on the controller The controller supports memory up to 2GB If a DDR RAM DIMM module has been failed or a different size of DIMM module needs to be used the pre installed module must be removed and the new one installed Replacement and installation instructions are described fully below DIMM Module Considerations If the memory module on the controller module is going to be replaced the following issues must be considered when purchasing a replacement DIMM module e Pre installed DDR RAM DIMM module The FALCON RAID subsystem comes with a 256MB capacity or above DDR RAM DIMM pre installed on each controller board If you wish to change the size of the DDR DIMM then a new DIMM must be installed e Installation considerations When installing the DDR RAM DIMM module it is necessary to remove the controller module The
52. ew The front section of the subsystem features a 4x4 layout for sixteen 16 3 5 inch drives The two 2 handles on the front of the subsystem enable you to easily insert extract the chassis into from a rack or cabinet The LCD panel on the left handle provides an easy way for you to monitor and configure your subsystem The front panel of the FALCON III RAID subsystem described in this manual is shown in Figure 1 3 A description of each front panel component is given below LCD Panel Handle Drive Trays Handle Figure 1 3 FALCON III Front View The front panel shown in Figure 1 3 accommodates the following components Drive bays with drive tray canisters The subsystem has sixteen 16 drive bays in the front side of the chassis to house sixteen 16 hard drives Right handle and left handle with LCD panel These front handles are conveniently placed and simplify moving the subsystem enclosure into and out of a rack or cabinet The left side front handle houses a 16x2 character LCD panel that can be used for subsystem configuration troubleshooting and status checking Please refer to Section 1 2 1 Product Overview 1 3 FALCON III Installation and Hardware Reference Manual 1 4 1 1 2 4 Hard Drive Numbering The front panel of the FALCON III enclosure houses sixteen 16 hard drives in a 4x4 configuration as shown in Figure 1 4 When viewed from the front the drive bays slots are numbered 1 to 16 from
53. ew DIMM module into place See Figure 5 7 ocket C 2 Figure 5 7 Installing the DIMM Module Step 4 Install the controller module Once the new DIMM module has been installed place the controller module back in its original location See Section 5 2 3 5 4 Replacing a Faulty BBU The FALCON III houses one 1 BBU that can sustain cache memory in the event of a power failure or in the extremely unlikely event of both PSUs falling The BBU provides additional data security and helps minimize the loss of data during power shutdowns Each BBU consists of a bracket battery pack and a PCB board that connects to the backplane board The BBUs are pre installed into the subsystem in the top left corner of each controller module Each BBU is secured to the subsystem with two 2 retention screws If a BBU has failed it should be replaced Please read the BBU handling precautions below before replacing it Replacing a Faulty BBU 5 7 FALCON III Installation and Hardware Reference Manual To replace a BBU please follow these steps cy Step 1 Remove the faulty BBU from the chassis Loosen the two 2 retention screws located on both sides of the BBU then pull out the BBU See Figure 5 8 Subsystem Figure 5 8 Removing the BBU Step 2 Install the new BBU Align BBU with the slot and then gently push the BBU into the slot See Figure 5 9 Step 3 Secure the BBU to the subsystem
54. fications 4 Specification Nominal Power 460W DC Output 12 0V 32A 5 0V 32A 3 3V 30A Input Frequency 47 to 63Hz AC Input 100VAC 10A 240VAC 5A with PFC Power Factor Correction Yes Hold up Time At least 16ms at 115 230V AC full load after a loss of AC input PC Through backplane to RAID controller Over temperature Protection Lost cooling or excessive ambient temperature Cooling Fans Two fans for each unit inside PSU Operating 0 C to 50 C 32 F to 122 F Temperature Storage 40 C to 70 C 40 F to 158 F Humidity Operating 20 to 90 tion conidenising Non operating 5 to 95 non condensing Aldude Operating 0 to 10 000 ft Non operating 0 to 40 000 ft Acoustic Noise 115V input full load of 5V 0 5A of 12V 50 dB max Drive Tray Specifications Appendix B Specifications B 5 Cooling Module Specifications Specification Max Air Flow each High speed 31 8 CFM module Low speed 20 1 CFM Input Power 9W max Input Current 0 89A max Rated Voltage DC 12V Acoustic Noise High speed 55dB max Low speed 44dB max Temperature Operating 10 to 60 C Storage 20 to 70 C B 6 RAID Management Specification Configuration e Text based firmware embedded utility over RS 232C through the included serial cable LCD keypad panel e The RAIDWat
55. g on the subsystem the UPS must be powered on before the subsystem For instruction on how to power on the UPS please refer to the documentation that came with your UPS Note that the power on sequence described in Chapter 4 will be altered as shown below Step 1 Power on Fibre Channel connection devices including hubs and switches Step 2 Power on the UPS Step 3 Power on the FALCON III subsystem Step 4 Power on the host computers Step 5 Trigger the firmware to allow the subsystem to detect the UPS To see how to do this please refer to the User s Operation Manual that came with the subsystem g NOTE A UPS can be connected to the subsystem after the subsystem has been powered on but you will have to trigger the firmware to allow the subsystem to detect the UPS A 6 UPS Status Monitoring A 6 1 A 6 2 Power On If a UPS has been correctly connected to the subsystem the status of the UPS will be constantly monitored by the controller through the COM2 audio jack serial port The status of the UPS will determine the controller s write policy and messages that appear on the LCD panel and other monitoring devices will keep you informed of the UPS status Normal Operational Status If the UPS has been connected to main power and the UPS battery power level is above 50 then no status messages will appear and the default Write Back write policy will be implemented by the controller UPS Messages The followi
56. ge ESD damage See Section 2 3 Component check Before installing the FALCON III subsystem you should first check to see that you have received all the required components See Section 2 5 If any items appear damaged contact your vendor for a replacement Hard drives Up to sixteen 16 SATA II or SATA I hard drives must be purchased separately prior to the FALCONIII subsystem installation See Section 2 6 Cabling All Fibre cables used to connect the subsystem to the host computers or external devices must be purchased separately Please see Chapter 4 for sample topologies and configuration options Contact RAID Inc for the list of compatible cables 2 1 FALCON III Installation and Hardware Reference Manual SFP transceivers 1f the FC cables that were previously purchased do not come with pre installed SFP transceivers transceivers must be separately purchased and connected to the FC cables See Section 4 1 4 6 Memory modules If you wish to change the pre installed memory module a separately purchased module must be installed See Section 5 3 Rack installation The enclosure chassis can be installed into rack cabinet using self purchased mounting rails rear attached brackets or RAID Inc s IFT 9273CSlider slide rails See Section 2 10 2 3 Safety Precautions 2 2 2 3 1 Precautions and Instructions Be sure the correct power range 100 120 or 200 230VAC is supplied by your rack cabinet or power ou
57. ion Handle Figure 5 16 Installing the new PSU Module cy Step 9 Secure the PSU to the subsystem by inserting the retention screw to the PSU See Figure 5 17 Figure 5 17 Fastening the PSU Retention Screw jy Step 10 Replace the power cable that connects the PSU module to the main power source Step 11 Turn the PSU module on 5 6 Cooling Module Maintenance 5 6 1 Cooling Module Overview Cooling Module Overview Redundant cooling modules The FALCON III is equipped with two 2 redundant hot swappable dual blower cooling modules located on the lower level of the subsystem rear panel These cooling modules control the internal operational temperature of the subsystem and therefore their working integrity should be maintained at all times Detecting a failed cooling module If a cooling module fails the LED located at the back of the module an audible alarm the firmware the RAIDWatch panel view or the Configuration Client can notify you 5 12 Cooling Module Maintenance Chapter 5 Subsystem Maintenance and Upgrading Replacing a cooling module Once you are notified that a cooling module has failed it should be replaced as soon as possible A failed cooling module should only be removed from the subsystem when you have a replacement module immediately available that can be installed as soon as the failed cooling module has been removed WARNING The latches at the back of the cooling module secure
58. laced To replace a hard drive please follow these steps WARNING The hard drive is fragile therefore always handle with extreme care Do not drop the hard drive always be slow gentle and careful when setting down a hard drive Only handle the hard drive by the edges and avoid touching any components or connectors 7 Step 1 Identify the drive tray that contains the hard drive that needs to be replaced Step 2 Open the key lock See Figure 5 21 To do this turn the key lock on the front of the drive tray until the groove on its face is in a horizontal orientation Figure 5 21 Drive Tray Key lock Rotation Replacing a Failed Hard Drive 5 15 FALCON III Installation and Hardware Reference Manual jy Step 3 Open the front flap by pushing the button at the front of the drive tray See Figure 5 22 The drive tray front flap will automatically be lifted and the drive tray will be dislodged from the chassis Figure 5 22 Opening the Front Flap Step 4 Remove the drive tray with the hard drive gently and carefully withdrawing the drive tray with hard drive from the chassis See Figure 5 23 Figure 5 23 Removing a Drive Tray 7 Step 5 Remove the four 4 retention screws located on the sides of the drive tray two on each side See Figure 5 24 Figure 5 24 Removing the SATA Hard Drive Q Step 6 Remove the hard drive from the drive tray Q Step 7 Install the new hard drive Pleas
59. ly Dual redundant controller models come with two controller modules that must be installed into the subsystem Single controller modules come with a single controller module and a metal sheet is placed over the lower controller bay at the rear of the subsystem Since single controller modules cannot be upgraded this metal sheet should NEVER be removed FALCON III Installation and Hardware Reference Manual ESD Precautions Observe all conventional anti ESD methods while handling system modules The use of a grounded wrist strap and an anti static work pad are recommended Avoid dust and debris in your work area About This Manual This manual Introduces the FALCON III RAID subsystem series e Describes all the active components in the subsystem e Provides recommendations and details about the hardware installation process e Briefly describes how to monitor the subsystem e Describes how to maintain the subsystem This manual does not Describe components that are not user serviceable Describe the configuration options of firmware using terminal emulation programs or the RAIDWatch GUI software that came with your subsystem Give a detailed description of the RAID controllers embedded within the subsystem Revision History Initial release Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosure
60. m Please refer to this manual for further information e RAIDWatch RAIDWatch is a fully integrated Java based Graphics User Interface GUI that came with the subsystem and can be used to monitor and maintain the subsystem and the RAID controllers using your web browsers The LAN port at the back of each controller module enables you to use an Ethernet cable to connect to the subsystem The RAIDWatch Panel View can be customized to show a direct representation of the FALCON III in the content panel of the RAIDWatch screen Panel View allows you to quickly determine the operational status of critical FALCON III components Please refer to the RAID Watch User s Manual for further details g NOTE Detailed installation instructions for RAIDWatch Manager are given in the RAIDWatch User s Manual which is located on the product CD that came with the ES system Subsystem Monitoring Overview 3 1 FALCON III Installation and Hardware Reference Manual Configuration Client The Configuration Client is a powerful module that runs as an independent program from RAIDWatch and can be installed on different hosts It is used for event notification via email fax LAN broadcast SNMP traps MSN Messenger ICQ SMS Short Message Service and the configuration utility screen The Configuration Client helps prevent blind time and keeps you constantly informed as to the status of the storage management subsystem Instructions on activating the C
61. mapped to different ID LUN combinations In this case the file locking mechanism is necessary ID LUN mapping procedures are described fully in the User s Operations Manual Topology and Configuration Considerations Chapter 4 Subsystem Connection and Operation 4 3 Sample Topologies The FC ports on the controller rear panel can be used to connect the FALCONIII to the hosts and or external devices The subsystem will automatically validate the dual loop configuration and the RAID controller will activate the enclosure monitoring service accordingly NOTE Rather you are going to connect the FALCON III to hosts or external devices be sure to have SFP transceivers and Fibre cables ready You may purchase the SFP transceivers and Fibre cables from your subsystem vendor See Appendix C for the available accessories list 4 3 1 Sample Topology Clustered Hosts In the configuration shown in Figure 4 1 one 1 FALCON III subsystem is connected to two 2 host computers Data path redundancy makes sense when the following configurations are available 1 These two computers are clustered 2 Cluster software is installed 3 The same storage volume s are made available on both host ports The surviving computer can access the array in the event of single computer failure Host Computer Host Computer Figure 4 1 Connect FALCON Ill Subsystem to Dual Host Connections The input ports on the subsystem FC CHO and
62. metal container in which the controller board is pre installed is referred to as the controller module The controller module is accessed through the rear of the FALCON III and is comprised of a PCB board a rear faceplate and a metal canister An optional battery backup unit BBU can be installed in the upper left side of the controller module when viewed from the rear of the subsystem The independent BBU is also accessible and hot swappable through the rear panel of FALCON III I O signals commands transmitted between the controller and drives at the front of the subsystem pass through a non user serviceable backplane board The backplane is connected to a maximum of sixteen 16 hard drives that you purchase separately and install into the sixteen 16 drive trays that come with the subsystem The drive trays which must be installed in the drive bays accommodate SATA II hard drives backward compatible to SATA I Two 2 redundant hot swappable dual fan cooling modules protect the subsystem from overheating and two 2 redundant hot swappable 2U 460W power supply units PSUs provide constant power to the subsystem Product Overview 1 1 FALCON III Installation and Hardware Reference Manual The modular nature of the subsystem and the easy accessibility to all major components ensure the ease of the subsystem maintenance NOTE On receiving and unpacking your subsystem please check the package contents against the inclu
63. municates with the array via the connection of the existing host interface or Ethernet link to the array s LAN port Audible Alarms The FALCON III subsystem comes with audible alarms that are triggered when certain active components fail or when certain controller or subsystem thresholds are exceeded Whenever you hear an audible alarm from the FALCON IIL it is imperative that you determine the cause and rectify the problem immediately Event notification messages indicate the completion or status of array configuration tasks and are always accompanied by two 2 or three 3 successive and prolonged beeps WARNING Failing to respond when an audible alarm is heard can lead to permanent damage of the FALCON III When an audible alarm is heard rectify the problem as soon as possible 1 4 Hot swappable Components 1 4 1 1 4 2 Hot swap Capabilities The FALCON III subsystem comes with a number of hot swappable components A hot swap component is one that can be exchanged while the subsystem is still online without affecting the operational integrity of the subsystem These components should only be removed from the subsystem when they are being replaced At no other time should these components be removed from the subsystem Components The following components are hot swappable PSUs s Cooling modules Hot swappable Components 1 13 FALCON III Installation and Hardware Reference Manual Optional BBU e Hard driv
64. n seriously Software and Firmware Updates xii Please contact RAID or visit our support site at www raidinc com support php Problems that occur during the updating process may cause unrecoverable errors and system down time Always consult technical personnel before proceeding with any firmware upgrade NOTE The firmware version installed on your system should provide the complete functionality listed in the specification sheet user s manual We provide special revisions for various application purposes Therefore DO NOT upgrade your firmware unless you fully understand what a firmware revision will do AST Chapter 1 Introduction Chapter 1 Introduction 1 1 Product Overview 1 1 1 Product Introduction This hardware manual briefly introduces the FALCON III Fibre 4G to SATA II storage subsystem shown in Figure 1 1 Through this manual you will gain the knowledge of each hardware components installation procedures monitoring functions connection topologies and hardware maintenances The FALCON III subsystem comes with single Fibre to SATA RAID controller and provides two 2 4Gbps FC 4G host channels Two 2 onboard SATA chips provide sixteen 16 3Gbps SATA Figure 1 1 FALCON IIl Subsystem II drive channels that can support up to sixteen 16 SATA II hard drives The controller board has a pre installed 256MB DDR RAM DIMM module and can support a memory module with a capacity up to 2GB The
65. ng messages may appear on the LCD screen Message 1 UPS connection is absent This message appears when COMZ has not been connected to the UPS FALCON III Installation and Hardware Reference Manual 4 Message 2 UPS connection detected This message appears when the COM2 ports on the subsystem have been connected to the UPS Message 3 Warning UPS AC Power Loss detected This message appears when the UPS battery power level remains above 50 but its connection to the AC power supply has been disrupted in some way The write policy changes from write back to write through Message 4 Warning UPS Battery Low 50 Please shut down to protect data loss This message appears when the UPS battery power level has dipped below 50 of its capacity and the UPS has either been disconnected from the AC power supply or the AC power supply has been disrupted The write policy will be changed from the default write back to write through If this message appears the subsystem should be properly shut down to avoid data loss Message 5 Warning UPS Battery Low 50 This message appears when the UPS battery power level has dipped below 50 of its capacity The default write policy will be changed from the default write back to write through Message 6 UPS Battery restored to safe level This message appears when the UPS battery power level has been restored to above 50 of its capacity The write policy will be
66. nts 1 7 FALCON III Installation and Hardware Reference Manual 1 8 Eras Status Indicating LEDs COM Ports Ethernet Port FC Ports Figure 1 9 Controller Module Rear Panel Host ports Each controller module has two 2 FC ports labeled FC CHO and FC CH1 on the left of the controller module rear panel that accept SFP transceivers The two 2 FC ports should be connected to external FC 4G host computer s These ports can auto negotiate the speed and determine whether the data transmission rate is 4Gbps 2Gbps or I Gbps The default configurations do not include SFP transceivers on the FC ports You can order the field replaceable SFP tranceivers IFT 9270CSFP2GA01 from your subsystem vendor or contact them for a compatible list COM ports The controller module comes with two 2 COM ports One port COMI is used for accessing the controller embedded configuration utility through the network that allows you to configure and monitor your array and upgrade firmware over a VT 100 terminal emulation program running on a management computer An audio jack to DB9 cable is shipped with your subsystem to facilitate the connection The second COM port marked as COM2 is for uninterruptible power supply UPS connection An optional audio jacks to DB 9 serial communication cable PN IFT 9270CUPSCab is available for purchase Please refer to Appendix A for instructions on connecting a UPS Ethernet ports The controller module
67. o check if there is still cached data in memory Use the Shutdown Controller function to flush all cached data This prepares the RAID subsystem to be safely powered down lt Step 3 Turn off the power Turn off the power switches at the top of the rear panel of the A16F G2422 Once the subsystem has been powered down other devices that are connected to the subsystem may be powered down 4 10 Power Off Procedure Chapter 5 Subsystem Maintenance and Upgrading 5 1 Overview 5 1 1 Chapter 5 Subsystem Maintenance Maintenance Constant monitoring and maintenance of your FALCON III subsystem will minimize subsystem downtime and preserve the working integrity of the system for a longer period of time If any of the subsystem components fail they must be replaced as soon as possible WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All of the following components can be replaced in case of failure 1 Controller module Section 5 2 Memory module Section 5 3 BBU Section 5 4 PSU module Section 5 5 Cooling module Section 5 6 Hard drive Section 5 7 5 1 2 General Notes on Component Replacement With the exception of the RAID controller module all of the components on the FALCO
68. oard is one of the most sensitive components in the FALCON All previously stipulated safety precautions see Section 2 3 must be strictly adhered to Failure to adhere to these precautions can result in permanent damage to the controller board resulting in lengthy delays for the end user For your own safety and that of the subsystem make sure that no power is being supplied to the system prior to replacing the controller module 5 2 3 Removing the Controller Module To remove the controller module jy Step 1 Turn off the subsystem If possible power off the subsystem in the way described in Chapter 4 If it is not possible to do this turn off both PSU modules Step 2 Disconnect all cables from the controller module These include the Ethernet cable connected to the Ethernet port and any cables connected to the COM ports jy Step 3 Remove the screws on the levers at the back of the controller module See Figure 5 1 Replacing Controller Module Components 5 3 FALCON III Installation and Hardware Reference Manual L M _ Levers F Figure 5 1 Removing Screws from the Retention Levers Step 4 Remove the controller module by pressing down the two 2 levers at the back of the controller module The controller module will automatically be eased out of the controller module bay See Figure 5 2 Figure 5 2 Removing the Controller Module Q Step 5 Gently pull the controller module out
69. of the subsystem Place the controller module on a clean surface 5 2 4 Replacing the Controller Module If the controller module itself has failed it must be replaced To replace a failed controller module Step 1 Remove the controller module from the subsystem see Section 5 2 3 If the DIMM module is undamaged it can be removed and reinstalled on the new controller module For instructions on removing and installing a DIMM module please see Section 5 3 Step 2 Install the DIMM module onto the new controller module making sure that the memory module is securely in place See Section 5 3 Step 3 Install the controller module Make sure the levers at the back of the controller module are down Align the controller module with the controller module bay at the rear of the subsystem Gently slide the controller module in See Figure 5 3 5 4 Replacing Controller Module Components Chapter 5 Subsystem Maintenance and Upgrading Controller Subsystem Levers are down Figure 5 3 Inserting the Controller Module jy Step 4 Reposition the controller module Once fully inserted lift up the levers at the back of the controller module This will set the controller module in the correct position Lift Up Levers Subsystem Figure 5 4 Lifting the Controller Module Latches Upward Step 5 Secure the controller module to the subsystem by installing the two 2 screws on the l
70. on the FALCON III comes with a 10 100M Ethernet port used for remote management through the network Shielded cables must be used to protect against emissions Connect the other end of the Ethernet cable to a LAN hub port of the local network LED indicators Each controller board rear panel comes with eight 8 LED indicators labeled from 1 to 6 and from A to B Please refer to Chapter 3 for information on how to monitor your subsystem using the LED indicators FALCON III Components Chapter 1 Introduction Levers Two 2 levers located on the sides of the controller board rear panel provide easy controller module installation and secure the controller module in place Drive All models come with sixteen 16 SATA drive channels that are interfaced through board to board connectors to subsystem back plane NOTE Drive interfaces are not accessed through the controller module rear panel 1 2 5 DIMM Modules The controller module comes with a pre installed 256MB capacity or above DDR RAM DIMM module and can support capacities up to 2GB The DIMM module is placed in an easily accessed location on the controller board However when the DIMM module is being changed the controller module must be removed from the subsystem chassis 1 2 6 BBU Retention gf A Screws Figure 1 10 BBU PN IFT 9273CBT C An optional separately purchased Li ION battery backup unit BBU see Figure 1 10 can sustain cache memory after a
71. onfiguration Client functionality are given in the RAIDWatch User s Manual e LEDs Device status indicating LEDs are placed on all the ES active components These LEDs are used to inform users of the integrity of a given component or of a given FC link You should become familiar with the different LEDs that are present on the subsystem and be aware of their functions See Section 3 2 Audible alarm An audible alarm is present on the subsystem controller board and will be triggered if any of a number of threatening events occur These events usually jeopardize the functional and operational integrity of the controller board and must be heeded at all times Events such as a breach of the temperature threshold will trigger the alarm and if an onsite subsystem manager is present the manager should use either the LCD panel or the PC hyper terminal to determine the cause of the alarm and take the appropriate corrective measures See Section 3 3 e PC The PC bus monitors the operational integrity of the PSUs cooling modules voltage readings and RAID controller board temperature See Section 3 4 Subsystem monitoring is a necessary part of subsystem management If failure events or other disruptive events are detected and reported the subsystem managers must take the appropriate action to rectify the problem Failure to act in a properly specified manner to a system event like overheating can cause severe and permanent damage to the
72. ouse both the PSU and a cooling module which is mounted in the lower part of the 2U bracket Hot swapping the PSU requires the removal of the cooling module As shown in Figure 1 11 each PSU comes with a single power socket for power cord plug in and a power switch on the right to turn the subsystem on and off Two 2 embedded cooling fans provide sufficient airflow to keep the PSU cool A single LED indicates the PSU status When any power supply failure occurs such as over voltage or fan failure the LED shines red A handle at the back of the PSU has been especially designed to enable you to remove the PSU from the subsystem while the subsystem is online This should only be done if the PSU has failed and needs to be replaced A retention screw at the top of the PSU module secures the PSU to the enclosure To remove the PSU the retention screw must be removed first When installing a new PSU module make sure that the retention screw has been firmly secured PSU specifications are shown in Appendix B 1 10 FALCON III Components Chapter 1 Introduction 1 2 8 Cooling Modules LED Indica tore 21 C dl Figure 1 12 Cooling Module PN IFT 9273CFanMod The FALCON III is equipped with two 2 1U dual fan redundant hot swappable cooling modules They are installed in the cooling module slots located in the lower section of the PSU modules see Figure 1 12 Two 2 LEDs on the rear panel indicates the internal cooling
73. pushing the release button on the front of the drive tray The front flap will open in an upward direction Figure 2 7 Open Drive Tray Front Flap Step 3 Align the drive tray with the slot in which you wish to insert it Make sure that it is resting on the rails inside the enclosure and then gently slide it in This should be done smoothly and gently Figure 2 8 Installing a Drive Tray Step 4 Close the front flap on the drive tray Make sure the front flap is closed properly to ensure that the connector at the back of the hard drive is firmly connected to the corresponding connector on the backplane board If the front flap is not closed properly the connection between the hard drive and the subsystem will not be secure Figure 2 9 Closing the Drive Tray Front Flap Drive Tray Installation 2 11 FALCON III Installation and Hardware Reference Manual cy Step 5 Lock the flap into place by turning the key lock until the groove on its face is pointing down vertical orientation p Lock Unlock Y Figure 2 10 Drive Tray Key lock Rotation Step 6 Once the drive tray is inserted the RAID controller will recognize the drive and scan it in automatically 2 10 Rack Cabinet Installation 2 12 The FALCON III subsystem has been designed to fit into a standard cabinet or rack Two 2 slide rails are available for installing the subsystem into a rack or cabinet Please contact your system vendor for f
74. rdware Reference Manual C 2 Accessories that must be purchased separately are listed in Table C 3 Model Name Description IFT 9270CUPSCab UPS cable audio jack to DB9 IFT 9270CSFP2GA01 Agilent Fibre Channel 2 125 1 0625 GBd Small Form Pluggable Optical Transceiver LC waive length 850nm multi mode IFT 9270CFCCab01 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 1 8mmx2 Meter IFT 9270CFCCab02 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 1 8mmx2 5 Meters IFT 9270CFCCab03 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 1 8mmx2 10 Meters IFT 9272CDTrayDmy Dummy Drive tray Type II bezel IFT 9273CBT C Battery cell pack Li Ion Enhanced FALCON III 16 bay subsystems IFT 9273Cslider32 Slide rail assembly for Enhanced FALCON III enclosures 23 32 rack depth IFT 9273Cslider36 Slide rail assembly for Enhanced FALCON III enclosures 23 36 rack depth Table C 3 Separately Purchased Accessories Accessories Appendix D Pin Outs Appendix D Pin Outs D 1 SFP Connector Pin Outs Each of the SFP host or expansion ports is comprised of a case bottom an EMI case and a 20 pin host connector These port sockets receive Small Form Factor SFP fiber optic and copper based transceivers You may contact our technical support for an updated list of SFP transceiver modules that have been tested to comply with the socke
75. rging 3 4 Monitoring Presence detection and the general working status of the cooling fan and other modules are monitored through an PC serial bus If any of these modules fail you will be notified via the various methods described above IP2PC Monitoring 3 11 FALCON III Installation and Hardware Reference Manual This page is intentionally left blank 3 12 IP2PC Monitoring Chapter 4 Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation This chapter outlines some basic configuration rules you should use when configuring a storage system and introduces basic information about Fibre cables and Fibre topologies for the FALCON III You can set the system up using these topologies or use them as a guide for developing your own unique topologies A complete description of the power on and power off procedures is also given in this chapter 4 1 FC Host Connection Prerequisites 4 1 1 Choosing the Fibre Cables The Fibre Channel standard allows for both copper and optical connections Copper cable is cheaper but limited to lengths of less than 30m Optical cable can be used over longer distances and have been shown to be more reliable Due to the extremely demand of high data transfer rate optical cables are preferred for 4Gb s Fibre connectivity Optical cables are also less susceptible to EMI Fibre cables are expansive components that need to be purchased separately LX wARNING All
76. s FALCON III Installation and Hardware Reference Manual Related Documentation e User s Operation Manual e RAIDWatch User s Manual These two documents can be found in the product utility CD included with your subsystem package Conventions Naming From this point on and throughout the rest of this manual the FALCON III series is referred to as simply the subsystem or the system and FALCON III is frequently abbreviated as ES Lists Bulleted Lists Bulleted lists are statements of non sequential facts They can be read in any order Each statement is preceded by a round black dot Numbered Lists Numbered lists are used to describe sequential steps you should follow in order Important information that users should be aware of is indicated with the following icons NOTE These messages inform the reader of essential but non critical information These messages should be read carefully as any directions or instructions contained therein can help you avoid making mistakes A CAUTION Cautionary messages should also be heeded to help you reduce the chance of losing data or damaging the system The Important messages pertain to use the FALCON III subsystem introduced in this manual xi FALCON III Installation and Hardware Reference Manual WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury Warnings should be take
77. s there is no read write activity on the drive GREEN indicates that a drive is installed in the drive tray Power Status Green Red RED indicates that there is a drive failure 3 2 4 Controller Module LEDs Table 3 3 Drive Tray LED Definitions The rear panel of the controller module is shown in Figure 3 3 below The LEDs are numbered from 1 6 and A B The LED definitions are shown in Table 3 4 below Status Indicating LEDs Status Indicating LEDs Figure 3 3 Controller Module Rear Panel LED Name Color Status ON indicates the controller is active and operating properly 1 Read i SHEER OFF indicates the controller is not ready for operation FLASHING indicates there is activity on Hst Bsy 2 Host Busy Se the host ports OFF indicates there is no activity on the host ports Drv FLASHING indicates there is activity Drive Busy reen on the drive ports Status indicating LEDs 3 5 FALCON III Installation and Hardware Reference Manual OFF indicates there is no activity on the drive ports 4 N A N A N A ON indicates that data is currently C Dirty being cached in memory is being held up by the BBU during a system Dirty power loss ON indicates the BBU cannot sustain the cache memory This maybe caused by a missing BBU OFF indicates the BBU is functioning 6 BBUStatus Amber normally
78. s to install the memory modules The RAID controller is built of sensitive components and unnecessary tampering can damage the controller WV NOTE If the pre installed DIMM module is not damaged it can be reused when the controller module is being replaced The controller module PN IFT 83AF24GD16 comes without DIMM module installed The heart of the FALCON III RAID controller subsystem is the FC 4G to SATA II controller board The controller comes with two 2 pre set FC 4G host channels CHO and The subsystem connects to the external FC 4G host computer s through two 2 FC connectors on the controller module interface These FC connectors can auto negotiate the speed and determine whether the data transmission rate is IGbps 2Gbps or 4Gbps The docking connector at the rear of the controller board is used to connect the controller module to the backplane board A DDR RAM DIMM socket is strategically placed in an easily accessible location on the controller board for easy insertion of the DDR RAM DIMM module Cooling module speed detection When the system temperature breaches the high temperature threshold the cooling modules in the subsystem will automatically switch to high fan speed to cool the subsystem down Controller Module Interfaces All external interfaces that connect to external devices are located on the controller module rear panel shown in Figure 1 9 The interfaces are listed below FALCON III Compone
79. t notification values The cooling module specifications are listed in Appendix B 1 3 FALCON III Monitoring 1 3 1 The FALCON III RAID subsystem comes with several monitoring methods to give you constant updates on the status of the system and individual components The following monitoring features are included in the subsystem I2C bus The following FALCON III elements are interfaced to the RAID controller over a non user serviceable I2C bus e PSUs e Cooling modules Temperature sensors for the temperature of the backplane board and controller board 1 3 2 LED Indicators The following active components come with LEDs to indicate the status of the individual component e LCD panel 3 LEDs e Drive trays 2 LEDs on each tray e RAID controllers 8 controller status LEDs and 2 Ethernet port status LEDs e Optional BBU 1 LED Cooling modules 2 LEDs on each module e PSUs 1 LED on each module FALCON III Monitoring 1 3 3 1 3 4 Chapter 1 Introduction Firmware FW and RAIDWatch GUI Firmware The firmware FW is pre installed software used to configure the subsystem The FW can be accessed either through the front LCD panel or a terminal emulation program running on a management computer that is connected to the subsystem s serial port RAIDWatch RAIDWatch is a premier web based graphics user interface GUI that can be installed on a remote computer and accessed via the web The manager com
80. ternative path 4 4 Power On Once all of the components have been installed in the FALCON III and the host channels have been connected to the host the subsystem can be powered on 4 6 Power On Chapter 4 Subsystem Connection and Operation 4 4 1 Check List BEFORE powering on the FALCON III please check the following Memory module Memory modules have been correctly installed on the controller boards BBU If BBU is installed make sure BBU has been installed correctly Hard drives Hard drives have been correctly installed in the drive trays Drive trays All the drive trays whether or not they contain a hard drive have been installed into the subsystem Cable connections The host ports on the subsystem have been correctly connected to a host computer s Power cords The power cords have been connected to the PSU modules on the subsystem and plugged into the main power source Ambient temperature All the subsystem components have been acclimated to the surrounding temperature 4 4 2 Power On Procedure Power On When powering on the FALCON III please follow these steps Step 1 Power on the Fibre Channel connection devices These devices include the hubs switches and any other such device that have been connected to the FALCON III Please refer to the manual that came with your FC device to see the power on procedure A CAUTION All necessary SFP transceivers and cables connections
81. the cooling module into the enclosure If these latches are broken the warranty on the cooling module will be void 5 6 2 Replacing a Cooling Module If one of the cooling modules fails it must be replaced as soon as possible The cooling modules are secured to the chassis with the two 2 black latches located on the rear surface of the module itself To replace the cooling module please follow these steps WARNING Although the cooling modules are fully redundant it is not advisable to run the FALCON III with a single cooling module for an extended period of time If the remaining cooling module fails the system is at risk of sustaining irreparable damage Keep a failed module in its enclosure bay until a replacement unit is in hand 7 Step 1 To remove the cooling module pull both side latches toward the center of the cooling module Withdraw the cooling module from the subsystem by gently pulling on the silver handle at the bottom of the module See Figure 5 18 ooling Module Handle Figure 5 18 Removing the Cooling Module Step 2 Install the new cooling module by aligning the module with the cooling module slot on the lower section of the PSU module and gently sliding it in The latches will hold the module in place See Figure 5 19 Cooling Module Maintenance 5 13 FALCON Installation and Hardware Reference Manual Cooling Module Handle Figure 5 19 Installing the New Cooling Module 5 7
82. the front and rear sections of the FALCON III The PCB board provides logic level signals and low voltage power paths They contain no user serviceable components 1 2 FALCON Components The FALCON III houses many active components and most of them can be accessed through either the front or rear panel The modular design of the active components facilitates their easy installation and removal Hot swap mechanisms are incorporated to eliminate power surges and signal glitches that might occur while removing or installing these modules Each component is further described below 1 2 1 LCD Panel Figure 1 6 LCD Panel The LCD panel shown in Figure 1 6 consists of a 16x2 character LCD screen with push buttons and LED status indicators The LCD front panel provides full access to all RAID configuration settings and monitoring functions After powering up the subsystem the initial screen will show the subsystem model name A different name may be assigned for the subsystem controller or different logical drive This will enable easier identification in a topology with numerous arrays FALCON III Components 1 5 FALCON III Installation and Hardware Reference Manual 1 2 2 Drive Trays Key lack Release Button LED Indicators Figure 1 7 Drive Tray PN IFT 9273CDTray Each FALCON III subsystem comes with sixteen 16 drive trays The front panel of each drive tray see Figure 1 7 contains a locking mechanism that secures the
83. tified unexpected damages may occur 3 3 1 Default Threshold Values wv NOTE The threshold values listed below are used to trigger a warning event and sound the alarm A different value set is reserved for triggering the cooling fans to operate at a high rotation speed The fan speed value set is not user configurable Table 3 9 shows the default threshold values for the FALCON III If any of these values are surpassed the alarm will sound Parameter Upper Lower Threshold Threshold 3 3V 3 6V 2 9V 5V 5 5V 4 5V 12V 13 2V 10 8V CPU Temperature 90 C 5 Board Temperature 80 C 5 ve Table 3 9 Default Threshold Values The thresholds in Table 3 9 are the default threshold values To change these pre set values please refer to the User s Operation Manual that came with your system The values set for the subsystem s ambient temperature are pre configured before shipping and cannot be changed Audible Alarm Chapter 3 Subsystem Monitoring 3 3 2 Failed Devices If any of the following devices fail the audible alarm will be triggered WV Cooling module PSU module BBU Hard drive g NOTE When the temperature exceeds a preset threshold the controller s charger circuits will stop charging You will then receive a message that says Thermal Shutdown Enter Sleep Mode When the temperature falls back within normal range the battery will resume cha
84. tion 9 Be sure that the rack cabinet in which the subsystem chassis is to be installed provides sufficient ventilation channels and airflow circulation around the subsystem 10 Provide a soft clean surface to place your enclosure on before working on it Servicing the enclosure on a rough surface may damage the finish of the chassis 11 If it is necessary to transport the subsystem repackage all drives and replaceable modules separately 2 3 2 Static free Installation Static electricity can damage the system s electronic components To prevent ESD damage to any of the components follow these precautions before touching or handling them Discharge the static electricity accumulated in your body by wearing an anti static wristband e Avoid carpets plastic vinyl and Styrofoam in your work area Handle all components by holding their edges or metal frames Avoid touching the exposed circuitry on PCB boards and connector pins 2 4 General Installation Procedure Following all the instructions provided below save subsystem installation time Detailed illustrated instructions for each component are given in the following sections A CAUTION To ensure that your system is correctly installed please follow the steps outlined below If you follow these steps installation will be fast and efficient If you do not follow these steps you may accidentally install the hardware incorrectly Step 1 Unpack Unp
85. tions 1 Controller module LEDs The Controller Ready Host Busy and Drive Busy LEDs should all flash green 2 Drive tray LEDs The green LEDs for all the drive trays that contain hard drives should light up showing that there is power 3 LCD panel LEDs The blue LED on the LCD panel should illuminate indicating that power is being supplied to the system 4 BBU LEDs If a BBU module is installed the LEDs on the BBU rear panel should start flashing amber indicating that the BBU is being charged 5 PSU LEDs f the PSU is operating normally and experiencing no problem after power on the LEDs on the PSU should light green constantly Power On Chapter 4 Subsystem Connection and Operation 6 Firmware and RAIDWatch The overall status of the system may be checked using the pre installed firmware or the RAIDWatch GUI 7 Audible alarm If any errors occur during the initialization process the onboard alarm will sound in a hastily repeated manner 8 Drive tray LEDs should start flashing indicating that the RAID control units are attempting to access the hard drives System firmware can be configured to support a delayed sequence for starting drives Please consult your User s Operation Manual for more details g NOTE The subsystem has been designed to run continuously If a component fails the fault can be corrected online 4 4 4 LCD Screen When powering on the subsystem the following messages should appear
86. tlet Thermal notice All drive trays even if they do not contain a hard drive must be installed into the enclosure Leaving a drive bay or module slot open will greatly affect the airflow efficiency within the enclosure and will consequently lead to system overheating Keep a faulty module in place until you have a replacement unit and you are ready to replace it An enclosure without disk drives can weigh over 24 kilograms 53 pounds Two 2 people are required to install or relocate the subsystem Drives should be removed from the enclosure before moving the subsystem 4 Airflow considerations The subsystem requires an airflow clearance especially on the front and rear For proper ventilation a minimum of 2 5cm is required between the front of the enclosure and rack cover a minimum of 5cm is required between the enclosure and end of the rack Handle the system modules by the retention screws eject levers or the module s metal frame face plate only Avoid touching the PCB boards and connector pins 6 None of the covers or replaceable modules should be removed in order to maintain compliance with safety emission or thermal requirements Always secure every enclosure module by its retaining screws or make sure it is held in place by its latches Always make sure the subsystem has a safe electrical earth connection via power cords or chassis ground by the rack cabinet Safety Precautions Chapter 2 Hardware Installa
87. ts The pin outs are shown in Figure D 1 and their definitions are shown in Table D 1 Veer 20 1 ver TD 2 BR rx To us rx visable Ve EN 4E mop pera 26 5 VE 15 6 Mop DEF Veer Eua 7 BS Rate Select RD is s IJ Los rDo E BH ver VeeR 11 10 I veer Figure D 1 SFP Connector Pin Outs SFP Connector Pin Outs D 1 FALCON III Installation and Hardware Reference Manual Pin PinName Pin Description Transmitter ground common with receiver 1 VEET ground 2 TrauLT Transmitter fault not supported Transmitter disable laser output disabled on 3 high or open 4 MOD DEF 2 Module definition 2 data line for serial ID 5 MOD DEF 1 Module definition 1 clock line for serial ID Module definition 0 grounded within the 6 MOD DEF 0 module 7 Rate Select No connection required Indicates loss of signal logic 0 indicates normal 8 LOS operation Receiver ground common with transmitter 9 VEER ground Receiver ground common with transmitter 10 Veer ground Receiver ground common with transmitter u Veer ground 12 RD Receiver inverted DATA out AC coupled 13 RD Receiver non inverted DATA out AC coupled Receiver ground common with transmitter 14 VEER ground 15 Receiver power supply 16 Transmitter power supply Transmitter ground common with receiver 1
88. upports 127 devices in a single loop e Fabric The fabric topology supports up to 22 Fibre channel devices This topology allows many devices to communicate at the same time A Fibre switch is required to implement this topology The FALCON III supports the three topologies discussed above 4 2 3 Host side Topologies The primary concern for configuring host side topologies is to avoid points of failure It is therefore recommended that the host side be connected to at least two 2 HBAs It is also preferable to connect the FC RAID subsystems to the host computer s through either a Fibre Channel hub or a Fibre switch NOTE We To create dual redundant data paths on the host side it is necessary for third party failover software to be installed on the host computer 4 2 4 Unique Identifier The unique identifier is a user specified 16 bit hexadecimal number that is used to assign a FC port number to the active controller Each controller is assigned a separate hexadecimal number and the firmware then determines which unique identifier to use To see how to use the front panel LCD screen or the terminal emulation program to enter the unique identifier please refer to the User s Operation Manual 4 2 5 ID LUN Mapping I O load distribution is determined by the host ID LUN mapping Different logical groups of drives are mapped to the LUN numbers under a host ID For a multi host operation a logical drive configuration can be
89. urther details The subsystem should be installed in the rack or cabinet before the hard drives and the drive trays are installed If the drive trays with the associated hard drives are installed the subsystem will be too heavy to mount into a rack or cabinet When installing the subsystem into a rack or cabinet it is advisable that three people assist in the mounting process To install the subsystem into a rack or cabinet please refer to the installation instructions that came with the slide rails Rack Cabinet Installation Chapter 3 Subsystem Monitoring Chapter 3 Subsystem Monitoring 3 1 Subsystem Monitoring Overview The FALCON III subsystem is equipped with a variety of self monitoring features that help to keep subsystem managers informed of the subsystem operational status providing vital feedback to help you maintain the operational integrity of the subsystem Prompt response to warnings and component failure notifications will improve the overall operation of the subsystem and help ensure the longevity of the RAID subsystem Self monitoring features include e Firmware FW The controllers in the FALCON III come with pre installed FW which can be accessed using either the LCD panel or a PC hyper terminal The FALCON III can be connected to a PC hyper terminal through the COM ports Device status information can be obtained from the FW The FW is fully described in the User s Operation Manual that came with your syste
90. ystem must be purchased separately When purchasing the hard drives the following factors should be considered Capacity MB GB Use drives with the same capacity RAID arrays use a Jeast common denominator approach The maximum capacity of each drive used in the array is the maximum capacity of the smallest drive Choose big drives with the same storage capacity Profile The drive trays and bays of the system are designed for 3 5 inch wide x 1 inch high hard drives It is highly recommended that you do not try to use drives of any other size Drive type The FALCON III described in this manual can use SATA II or SATA I hard drives Please ensure that you purchase the correct hard drives A CAUTION The hard drives and drive trays should only be installed into the subsystem after the subsystem has been mounted into a rack cabinet If the hard drives are installed first the subsystem will be too heavy to lift and the possible impact during installation may damage your drives WARNING 1 Handle hard drives with extreme care Hard drives are very delicate Dropping a drive onto a hard surface even from a short distance and hitting or touching the circuits on the drives with your tools may cause damage to the drives 2 Observe all ESD prevention methods when installing drives 3 Only use screws supplied with the drive canisters Longer screws may damage the drive 2 8 2 SATA Drive Installation Step 1 Place the S

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