MX Series
Contents
1. MX Series HD Network Camera MX600 SpeedDome Series mx Installation Guide Notice Signal Communications Limited reserves the right to make improvements to the product described in this manual at any time and without notice This manual is copyrighted All rights are reserved This manual should not be copied reproduced or translated in whole or part without prior consent from Signal Communications Limited TeleEye is a trademark of Signal Communications Limited and is registered in China European Communities Hong Kong US and other countries All other trademarks are the property of their respective owners Copyright c 2012 Signal Communications Limited A member of TeleEye Group All rights reserved Version 0 2 Limits of Liability and Disclaimer of Warranty Signal Communications Limited has taken care in preparation of this manual but makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or accessories contained herein Features and specifications are subject to change without prior notice Contents 4 8 81146168 eU M E A E game demic cay CLE Lect eu A ENDS 3 Hardware Installailol cc ERE Dc 9 mg t e 9 Packa2. The following buttons will be shown after clicking this button Open the General Setting Page Open the Audio Control Page Open the Pan Tilt Zoom Control Page Open the Log Files for checking Open the Advanced Video Quality Setting Page SR A lA ll E amp amp Open the Switch Control Page PAGE 29 7 Appendix 7 1 Functional Features HD SMAC M Revolutionary Multi stream Coder for HD Video HD SMAC M is the world s first multi stream coder developed by TeleEye for HD video recording amp transmission lt is specially designed for IP amp mobile surveillance application HD SMAC M features an independent HD recording stream to facilitate undisturbed recording of HD video while viewing through Internet or mobile devices e Providing four independent video streams covering different bit rates e Offering simultaneous video surveillance and high quality HD video recording functions Transmitting 80 faster than H 264 on ADSL e Recording 29 longer than H 264 Traditional Video Coding Technologies M HD SMAC M Multi stream coder for HD video Composite Video Recording M Recording Traditional SM ACM LAN Video Coder ADSL MULTI STREAM Dial up VIDEO Mobile 16 9 Aspect Ratio Providing Wider View TeleEye MX Series records the HD video with the aspect ratio of 16 9 There is significant advantage over conventional camera which provides the 4 3
3. 4 We ie We Wie le Step 5 There are 2 security modes for the users to make a connection select and click Next gt gt button Add site by searching AA Serial no 192 168 3 112 1024 MXS10047 Waiting MX823 192 168 4 55 192 168 4 55 1024 MXS10037 7 Waiting Adv security Username Password Reg Status PAGE 24 MX600 User Guide Mode 1 Basic Security Mode Only password is required in this mode of operation Uncheck the Use advanced security mode and input the password Note The default password is 000000 Mode 2 Advanced Security Mode Both user name and password are needed for this mode of operation Check the Use advanced security mode and input the user name and password into the corresponding textboxes Step 6 Choose the connection type from the list and click Finish button Add site by searching S neon Name Serial no etai Delete 192 168 3 112 1024 510047 Details Delete MX823 192 168 4 55 1024 192 168 4 55 1024 MX3S 10037 Details Delete lt lt Previous Cancel Reference For more detail operations please refer to the sureSIGHT user manual PAGE 25 MX600 User Guide Enter site info to connect or add Site list Site list Connection profile lis
4. PAGE 32 MX600 User Guide RECORDING Software sureREC Stream Independent recording stream Independent resolution amp frame rate Mode Manual schedule motion schedule event Resolution 1280x720 960x540 640x360 320x180 Frame Rate Up to 25fps Playback Forward Backward Pause Step forward Step backward x10 fast forward x25 fast forward EVENT HANDING Events Video motion detection Actions Dialback Alarm image recording at 3 0 3 seconds Email with JPEG attachment Power In 24V AC Maximum Rating 47W max Ambient Temperature OPERATING ENVIRONMENT 30 c 40 c Relative Humidity lt 85 no condensation MECHANICAL DESIGN Weather Proof IP66 Vandal Resistant YES Net Weight 4kg PAGE 33 MX600 User Guide 7 3 Dimensions MX0677 HD 186 0 312 9 268 2 2225 34
5. 510015 510018 510022 510023 510024 510025 510028 510029 lt 10030 4 GX624 GX6216 GX629 GX629 GX629 MX810 MX823 GXv1 MX823 MX823 MX823 GXv1 MX823 MX823 GXv1 MX823 GXv1 MX823 GXv1 MX823 GXv1 MX823 MX823 MX823 MX823 MX823 MX823 MX272 IP 210 17 139 163 1024 192 168 0 12 1024 210 17 139 148 1024 192 168 0 146 1024 192 168 0 253 1024 169 254 96 35 1024 192 168 128 19 1024 192 168 4 50 1024 192 168 128 16 1024 192 168 128 15 1024 192 168 5 64 1024 192 168 131 8 1024 192 168 128 104 1024 192 168 126 103 1024 192 168 128 67 1024 192 168 5 68 1024 192 168 4 51 1024 192 168 5 69 1024 192 168 5 70 1024 192 168 4 52 1024 192 168 4 53 1024 192 168 5 71 1024 Model name Site name Mask Gateway DN 1 DNS2 Refresh PAGE 21 Serial number Obtain an IP address automatically sureLINK enable 169 254 96 35 1024 255 255 D MX600 User Guide Step 4 lf users wants to enable the dynamic IP connection check the sureLINK enable Input the registered sureLINK address and select the desired refresh rate 7 suveLINE enable Address Refresh rate 15 mins Note If users do not have any sureLINK addresses please go to http www teleeye com softreg customer s_domainreg jsp for sureLINK registration Step 5 Click the Apply button to save the informat
6. Utility from the start menu Step 2 Search the target camera by its serial number and hightlight the corresponding row from the list on the left side of the window to select it If the camera cannot be found click the Refresh button no Name IP 513217 CX7816 192 168 7 16 1024 CXS14800 CX784 210 17 139 86 1028 GXS10003 GX624 210 17 139 163 1024 GXS10008 GX6216 192 168 0 12 1024 GXS10151 GX629 210 17 139 148 1024 GXS10152 GX629 192 168 0 146 1024 510002 MX823 GXv1 192 168 128 19 1024 MXS10004 MX823 192 168 4 50 1024 MXS10006 MX823 GXv1 192 168 128 15 1024 510012 MX823 192 168 5 64 1024 MXS10013 MX823 GXv1 192 168 131 8 1024 510014 MX823 GXv1 192 168 128 104 1024 MXS10015 MX823 GXv1 192 168 126 103 1024 510018 MX823 GXv1 192 168 128 67 1024 MXS10022 MX823 192 168 5 68 1024 510023 823 192 168 4 51 1024 MXS10024 MX823 192 168 5 69 1024 510025 MX823 192 168 5 70 1024 510028 823 192 168 4 52 1024 MXS10029 MX823 192 168 4 53 1024 lt 10037 MX8221 192 158 A 71 1024 4 m p PAGE 20 MX600 User Guide Step 3 There are 2 methods in assigning IP address to the camera Methods 1 For assigning IP address automatically check the Obtain an IP address automatically in order to assign the IP address by the DHCP server Users only need to choose the port number desired TeleEye IP Setup Utility 3 File Action Help Serial no Nam
7. aspect ratio of video The wide screen format of TeleEye MX provides 33 more viewing area than conventional cameras with much better clarity Hence it gives user a wider view and greatly reduces the blind spot of surveillance system Superb Video Quality with Great Details TeleEye MX Series HD CCTV provides ultra high resolution video quality lts resolution is greatly increased to over 800 TVL which exceeds conventional cameras that usually provide maximum resolution with 540 TVL PAGE 30 MX600 User Guide High Definition Progressive Scan Video TeleEye MX Series HD CCTV Cameras come with high definition Progressive Scanning Technology Its image is scanned line by line instead of using the interlaced scanning method to interlace two groups of lines The images have less distortion and jaggedness especially for the fast image movement IP based Video Surveillance Solution TeleEye High Definition Video Surveillance system is an IP based solution With the features of IP based transmission i e packet switching versatile media and digital transmission the TeleEye HD CCTV system can utilize the network resources immune to high noise and transmit video through different media such as CAT5 cable Wi Fi or mobile network Total Solution for HD Video Surveillance TeleEye MX is capable of HD live video recording and multi site viewing by using TeleEye sureREC HD Video Recording Solution and sureSIGHT Integrated Video Managemen
8. d All Rights Reserved Note JAVA Runtime Environment JRE is required for the web browser to run the application If the PC does not have JRE installed please go to http www java com to download and install the latest version of JRE PAGE 27 MX600 User Guide Step 2 Select the connection type and enter the password For basic security mode only password is required SMACM vou LAN Broadband Narrowband LAN Step 3 Click the Connect button to connect the video stream and the video will be displayed on the browser as below 4 e http 210 17 139 16 D TeleEye MX833 Web Vid 127 If you cannot see anything above please visit Sun c home page to download Java VM Copyright 2010 Signal Communications Limited All Rights Nou Reserved PAGE 28 MX600 User Guide There are several buttons on the top of the video screen The function of each button is described as follow In normal display mode enlarge the video resolution In normal display mode shrink the video resolution Boe Change the video resolution to the full screen size Press ESC to return back to the normal display mode Mute the event alert sound played when an event is triggered Clear the event if an event is triggered Turned ON if an alarm is triggered otherwise it is OFF
9. e IP GXS 10003 GX624 210 17 139 163 1024 GXS 10008 GX6216 192 168 0 12 1024 GX5S10151 GX629 210 17 139 148 1024 GX510152 GX629 192 168 0 146 1024 MXS 10000 810 169 254 96 35 1024 Serial number Model name Site name 7 Obtain an IP address automatically MXS 10002 510004 510005 510006 510012 510013 510014 510015 510018 MX823 GXv1 MX823 MX823 MX823 GXv1 MX823 MX823 GXv1 MX823 GXv1 MX823 GXv1 MX823 GXv1 192 168 128 19 1024 192 168 4 50 1024 192 168 128 16 1024 192 168 128 15 1024 192 168 5 64 1024 192 168 131 8 1024 192 168 128 104 1024 192 168 126 103 1024 192 168 128 67 1024 254 ncc 955 4 Obtain DNS server address automatically MXS 10022 10023 510024 510025 510028 510029 510030 MX 10n23 4 MX823 MX823 MX823 MX823 MX823 MX823 MX823 823 192 168 5 68 1024 192 168 4 51 1024 192 168 5 69 1024 192 168 5 70 1024 192 168 4 52 1024 192 168 4 53 1024 192 168 5 71 1024 192 168 5 72 1024 sureLINK enable Refresh Methods 2 For assigning IP address manually uncheck the Obtain an IP address automatically Then input the IP address port network mask and default gateway File Action Help Serial no GXS 10003 GXS 10008 510151 510152 510153 510000 510002 510004 510005 510006 510012 510013 510014
10. eleEye MX Series is a complete portfolio of professional and practical HD network camera utilizing our proprietary HD SMAC M compression technology The MX series offers the balanced combination of high quality video mobility scalability and cost effectiveness By using TeleEye MX users can build an integrated scalable wired or wireless IP amp mobile video surveillance solution over existing network infrastructure With the support of TeleEye versatile back end applications users can gain extra control over their TeleEye business management beyond security PAGE 7 MX600 User Guide 2 Safety Cautions Do not install the camera in extreme temperature conditions Use the camera under conditions where temperatures are within 30C 40C 22F 104F Do not install the camera under unstable lighting conditions Severe lighting change or flicker can cause the camera to work improperly Do not install or use the camera in an environment where humidity is high This can result in poor quality image Do not disassemble the camera There are no user serviceable parts inside it Opening or removing the camera s cover may expose you to dangerous voltage or other hazards Refer all servicing to qualified personnel only Do not touch the imaging surface of sensor Use a soft cloth with alcohol to clean the surface if it is touched accidentally The camera may be damaged by electrical and physical shock Use regulated 24V DC 3A power s
11. eleEye sureSIGHT on your computer Click Next to start the installation Please wait Cancel LE Ner Step 7 When the installation is completed successfully click the Close button to close the window ie TeleEye sureSIGHT TeleEye sureSIGHT has been successfully installed Click Close to exit Please use Windows Update to check for any critical updates to the NET Framework PAGE 18 MX600 User Guide Step 8 Ifthe PC does not have JAVA runtime installed click the Install button next to JAVA Runtime from the installation menu to install Professional solutions fof IP and Mobile Surveillance Applications Is Installed Component s sureSIGHT Business gt User manual View otep 9 After completing all the necessary installations sureSIGHT is now ready in the start menu PAGE 19 MX600 User Guide 5 Network Configuration In this chapter it will guide you how to setup the target camera IP address 5 1 Connecting the Camera to Network Before setting the IP address please make sure the network connection is correct as following diagram TeleEye HD Network Camera ES LAN Adapter straight through Ethernet Cable Internet 24V DC Power Adapter A y Network switch Router 5 2 Changing the IP Address otep 1 Turn on the network camera and make sure the camera is connected to the network Then select the Run TeleEye IP Setup
12. ge pip Si ida 11 A 12 Re RNC e A 13 2 uie dais 4 1 T DU mU 15 4 2 sureSIGHT Installations 16 INGCIWONK COMMOUPATON mE 5 1 Connecting the Camera to 20 5 2 Changing Tie JAOOEOSS 20 0 VIE O UU m to SS E 23 5 2 VVebD BIOWSGEL ooo doeet 27 KHU HT UNCON ALF Cats 30 HD SMAC M Revolutionary Multi stream Coder for HD Video 30 16 9 Aspect Ratio Providing Wider View 30 Superb Video Quality with Great Details 30 High Definition Progressive Scan 31 IP based Video Surveillance 4 31 Total Solution for HD Video 31 Video Surveillance 31 2 cle UON Sn a ASS AA 32 E o 34 MX600 User Guide 1 Introduction T
13. ion Input the correct camera password when the password dialogue box is shown TeleEye IP Setup Utility File Action Help Serial no 513217 MAS 10023 MAS 10024 510025 MXS10028 MAS 10029 MAS 10030 MAS 10033 MS 10036 MAS 10037 510039 MXS10040 510041 MS 100407 4 Mame IP 192 168 5 72 1024 192 168 4 54 1024 192 168 4 55 1024 192 168 3 100 1024 192 168 3 101 1024 192 168 5 74 1024 182 75 1024 F Note The default password is 000000 Refresh Serial number MS 10000 192 168 7 16 1024 Model name 514800 210 17 139 86 1028 GXS10003 210 17 139 163 1024 GXS10008 192 168 0 12 1024 Obtain an IP address automatically GXS10151 140 1024 MXS10004 Mxsto012 510022 225 255 0 O J sureLINE enable Address teleesre net Refresh rate mins PAGE 22 MX600 User Guide 6 Video Monitoring In this chapter it will guide you how to do the video monitoring in a few steps For more detailed procedures or operations please refer to the relevant documents 6 1 sureSIGHT Step 1 Turn on the network camera and make sure the network connection is set up properly Then select the Run sureSIGHT Lite from the start menu Step 2 Input the password in the password dialogue box and then click the button sureSIGHT Lite ver 1 8 0 Press F1 for he
14. lick 1 Agree then Next Otherwise click Cancel LICENSE AGREEMENT FOR TELEWIN RECEPTION SOFTWARE IMPORTANT READ CAREFULLY This License Agreement is alezal agreement between you either an individual or a single entity and Signal Communications Ltd SICOM for our software product with model number sureSIGET which includes computer software and may include associated media printed materials and online or electronic documentation SOFTWARE PRODUCT By installing copying or otherwise using this SOFTWARE PRODUCT you agree to be bound by the terms of this License Agreement y C Do Not Agree Cancel Back 1 Neb Step 5 Browse to change the installation sureSIGHT Disk Cost to check the available space for the installation Note The default path C Program Files TeleEye TeleEye sureSIGHT is recommended ie TeleEye sureSIGHT The installer will install TeleEye sureSIGHT to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder c Program Files TeleEye TeleEye sureSIGH T Browse 17 MX600 User Guide Step 6 Click the Next gt button twice to confirm and start the installation amp TeleEye sureSIGHT Mm E amp TeleEye sureSIGHT x TeleEye sureSIGHT is being installed The installer is ready to install T
15. lp 048 sureSIGHT Integrated Video Management Solution Username a Password v x Mot connected Note The default password for administrator is 000000 Step 3 Click the Search sites icon to connect the network camera CIC PAGE 23 MX600 User Guide Step 4 Click on the target cameras by their serial number or site name and click Next gt gt button Add site by searching Search sites in same subnet Show new sites only Type Name IP Serial number BIS 23 1192 168 2 103 1024 192 168 3 103 1024 MXS10004 BIS 1192 168 2 105 1024 192 168 3 105 1024 810023 BS gt 192 168 3 106 1024 192 168 3 106 1024 MXS10024 MX823 192 168 3 107 1024 192 168 3 107 1024 MXS10028 1192 168 3 108 1024 192 168 3 108 1024 810029 ESI wxe3 192 168 3 111 1024 192 168 3 111 1024 10046 23 192 168 3 112 1024 192 168 3 112 1024 10047 TeleEye MX823 192 168 4 55 1024 192 168 4 55 1024 810037 vez 1192 168556 1024 192 168 5 56 1024 MXS10015 MOSS 23 192 168 5 68 1024 192 168 5 68 1024 MXS10022 MX823 192 168 5 70 1024 192 168 5 70 1024 MXS10025 MX823 210 17 139 4 1024 210 17 139 4 1024 MXS10064 MX823 www test test teleeye net www test test teleeye net MXS10007 169 254 133 34 1024 210 17 139 57 1024 210 17 139 85 1024 MX310758 MX310875 MX310 752 Mx310098
16. racket and mount the bracket onto the wall 6Screw 4pcs Drilling 4 2holes on the wall Wall Framework for bracket installation 3 Open the Lower Cover and remove the PTZ Core 4 Then open the interface aluminum board inside the Upper Housing as follow Push the lock to Open esp The interface aluminum board interface aluminum board PAGE 13 MX600 User Guide 5 Connect the wires and lock the Upper Housing to the Wall Mount Bracket as below silicone ring Ab board Network Connector Power supply 6 Then set the PTZ Core into the Upper Housing and close the Lower Cover 7 Finally add the Twisted Pair Surge Protection Device between the SpeedDome and the Network for surge protection in outdoor environment PAGE 14 4 Software Installation In this chapter it will guide you how to install the sureSIGHT software 4 1 PC Requirements Processor sureSIGHT Lite Intel Core 2 Duo sureSIGHT Business sureSIGHT Pro Intel Core 2 Quad Processor Processor Memory 2GB or above Hard Drive 2 of free space or above Optical Drive CD ROM or DVD ROM Display 1280x800 resolution or above Direct3D supported Sound Sound Card is required Ethernet 10 100Mbps or above Port Serial Port Operating Microsoft Windows XP SP3 VISTA SP1 or 7 System 32 bit or 64 bit Edition PAGE 15 MX600 User Guide 4 2 su
17. reSIGHT Installation sureSIGHT is an integrated video management platform for IP cameras and Video Recording Servers Its modular design allows customers to scale up easily and add functional modules to suit specific requirements For the sureSIGHT installation please refer to the following steps Step 1 Step 2 otep 3 Put the installation CD into the CD ROM or DVD ROM the installer should run automatically If not open the CD manually and execute the Installer exe Click the Install button next to sureSIGHT in the installation menu Professional Solutions for IP and Mobile Surveillance Applications Component s A Install User manual View Click the Next button in the welcome window The installer will quide you through the steps required to install TeleEye sureSIGHT on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Cancel Bach gt 16 MX600 User Guide Step 4 After reading the License Agreement select Agree to confirm and then click the Next gt button fi TeleEye sureSIGHT Please take a moment to read the license agreement now If you accept the terms below c
18. t agaca Sites 29 10 23 40 159 102340161 157 192 168 126 188 1921683104 1921683109 1521683114 8 1921623153 8 4 202 155 231 97 1025 Ml 210 17 139 104 11 80 51 9 210 17 139 163 8 E Uu 4 1 8 4 210 17 139 217 210 17 139 39 m 89 145 233 10 48 07816 210 17 139 109 1 X823 192 168 3 110 102 X823 192 168 3 116 102 MX823 192 168 3 117 102 MX823 192 168 3 118 102 MX823 192 168 3 119 102 E MX823 192 168 3 123 102 2012 8120 11 30 34 MX823 192 168 4 58 1024 MX823 192 168 4 59 1024 www cx jade teleeye net D H www gx teleeye teleeye nel 8 4 www rxdemo phil teleeye n E a www rxdemo teleeye teleey CAM 1 CAM 2 CAM 3 CAM 4 0128 20 11 0128 20 11 4 am i1 Connection info L A Events my A lt Audio A 4 1 E u Switch A X823 192 168 3 117 1024 2012 81 20 11 30 29 X823 192 168 3 118 1024 2012 8 20 11 30 30 1823 192 168 3 119 1024 2012 8 20 11 30 29 MX823 192 168 3 122 1024 Tu 012 9 20 11 30 29 26 MX600 User Guide 6 2 Web Browser Step 1 Run the web browser for example the Internet Explorer and enter the IP address or the sureLINK address in the address bar ittp 210 17 139 16 X 2 TeleEye MX833 Web Vid you cannot see anything above please visit Sun c home page to download Java VM Copyright 2010 Signal Communications Limite
19. t Solution sureREC is specifically designed for recording the independent HD video stream of up to 64 MX cameras sureSIGHT HD supports HD live video viewing from up to 64 TeleEye MX Series HD CCTV simultaneously lts modular design allows customers to scale up easily and add functional modules to suit specific requirements Video Surveillance Everywhere By using TeleEye M monitoring Solution M 303 users can view live video through mobile phone The M 303 software supports HSPA 3G EDGE and GPRS network Users can also receive the event alerts of remote sites through the mobile phone immediately PAGE 31 MX600 User Guide 7 2 Specifications MX600 Series Image Sensor MX677 HD 1 3 CMOS Sensor CONNECTIVITY Network Interface Resolution 1280x720 Minimum Illumination 0 095 lux Lens 20x Optical Zoom View Angle Horizontal 55 4 2 9 Mechanical Removable IR cut Filter YES RJ 45 10 100 Base T Ethernet Auto sensing Network Protocol HTTP uPnP DHCP Dynamic IP sureLink DDNS Live Resolution 1280x720 960x540 640x360 320x180 Live Frame Rate Up to 25fps Concurrent Users 6 independent Security Multiple user access levels with password protection Web Server Compression Built in VIDEO COMPRESSION HD SMAC M multi stream Video Streaming 4 independent streams for Recording LAN Broadband and Mobile
20. upply Do not throw or drop it onto the floor The camera can be used outdoor But if it is used outdoor it is required to avoid direct light from the sun Do not use it under water PAGE 8 MX600 User Guide 3 Hardware Installation 3 1 MX677 HD MX677 HD High definition SpeedDome Features 1 3 2MP Sony CMOS Sensor e 720p 25 e Zoom Optical 20X Digital 12X e Day Night Minimum illumination 0 095lux e Presets Patrol Tour and Auto scan e Privacy Masking up to 8 independent masks e 66 Weather Resistance e HD SMAC M multi stream coder for HD video e Independent HD video recording stream e Independent mobile stream for mobile phone viewing e Optional sureREC HD Video Recording Solution PAGE 9 MX600 User Guide e Optional sureSIGHT Integrated Video Management Solution PAGE 10 MX600 User Guide Package Content 000000 Sheet Content Description Content Description MX677 HD MX677 HD Wall Mount Bracket Housing MX677 HD 24V AC PTZ Core Power Supply Network Cable Screws gt Registration Code Warranty Card Installation Guide Coppie Software CD PAGE 11 MX600 User Guide Diagram Wall Mount Bracket PTZ Core Lower Cover PAGE 12 MX600 User Guide Installation 1 Draw the framework for bracket installation Drill 4 holes on the wall 2 Set 4 pieces of screws through the b
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