User guide
Contents
1. EaseUS Make your life easy EaseUS Data Recovery Wizard User guide EaseUS Make your life easy Table of contents INTODUCTION s iiaia aa i a dh ed ee eae 3 WelCOMCwiisicateacei aaa dakialeauadiudaaiaua ada uadAlnaa iaialadauaie 3 HOw t use this MANUAL aesir rrn nine ananena aaea anera TEANA edna 3 About EaseUS Data Recovery Wizard esesssseessssisrisrssisrssrssrerssresrstenresentenrstentenenrenrsrenrennst 5 Edition Statement ej cssnnceicsayeaacenscedavGanatdowhed dade nscadatoandcoubeseadadtientsdasendeueebenaaiaepeieelatieuieieled 5 New Features in Data Recovery Wizard 5 5 1 ees eeseeeeseeeeseeeeeeseeeeseeeeseseeesseeeaees 6 Restorable chance of the lost data cee eeseseseeteeeeseeeeseseeeeseeesaeeseeseeesseeetaeeeseeaeees 6 URGENT Read this before using Data Recovery Wizard 7 Getting Started scsesnt2eecstendiiiopanadiesisuestec vase stcieaotumeuaisdeuatoaddon ees daa caeadawestundaeesteaiauspenaoavieneatnumeast 8 Pre Installation CHECKIISE 2 ccsssssccedsstdeweasanecvadaadssnecadmeuaenaed dele eausannnes 8 System Reguireme tS ics eer er cy ee en ee ee er 8 Supported File Systems and Storage Media eeessssssesececeseseeeeseceeeeeeeeeeeteeeeaeeeeees 8 Install uninstalll iriaren adie eel e aiaia a Eia aa AR 9 Recovering lost data nnnereneniieninii i e a a aai 11 Launching Data Recovery Wizard ssssssessssisrsrssisisrersrisisisrrnrntnrstsnenisisrentnrnrnrerenenns 11 Re2. Search required files Working with Data Recovery Wizard s file folder tree is simple you can walk thru the tree check subfolders and preview contents of files Main goal here is to select all files and folders you want to recover You might see the files have two colors About this situation please read the FAQ Maximize Data Recovery Wizard application window now get more details on files and folders you are going to recover There are 2 important folders in recovered virtual file system Lost files and Raw Files Be sure to check both of them sometimes recovered files will be placed here You can walk thru folder tree in the left pane seeing subfolders and files in the right pane with the name size files count date and time When you choose one file you can right click the file And then you will find an option Recovery With this function you will be allowed to directly save this file to the appointed directory After scanning the program will list all the files which were found in the right pane of the interface To check the files clearly you can press File Type to reorder the files by their extensions Headers of columns are clickable you can change sorting order for the list of files by clicking header of the column You can search for files and find file by name with buttons on the upside of Data Recovery Wizard application window Find file by name With thousands of files and directories to view
3. 12 EaseUS Make your life easy 5 About how to filter needed files in scan result please refer to Working with the Found Data section Select the files you want to recover and click NEXT to save them Partition Recovery This mode is designed for recover data from Hard Disk including crashed file system mistakenly deleted partitions hidden partitions drives with failed operating file system and drives suffered from virus Generally speaking if the partition you want to recover data from cannot be seen under Disk Management right click My Computer and choose Manage gt Storage gt Disk Management anymore choose this mode will detect partition at first and then try to recover data from the found partition s 1 Choose Partition Recovery you can see the list of common file types You can uncheck Search for all Lost File types option and choose desired file type s in the list If you have bad sectors on the device please tick lgnore bad sectors and program will skip bad sectors to scan 2 Then you will see a list of physical devices that are connected to Host Computer Select the device from which you want to recover data and then click NEXT to start searching partitions on it Tips If your device is not found on the list please click Refresh List button to make the device seen in the list or verify whether the device is properly connected or there are any hardware problems with the device 3 Af
4. EaseUS Make your life easy Some detailed introduction of our product it includes the edition comparison new features in the latest version retrievable chance of your lost data and the most important rule of data recovery Getting Started Here we describe system requirements of our product some notes before installation and the file systems storage media our product can support In the end we will tell you how to install and uninstall Data Recovery Wizard If a previous version has been installed in your computer you should unload it before you install a new version Recovering Lost Data The core section of this manual here we specify all recovery modes and each setting you may encounter in our product Step by step introduction ensures that you can easily understand how our product works And it will guide you go through the recovery session easily with its intelligent partition analysis and file search you don t need complicated setting Support If you ve read over the section Recovering lost data and followed every instruction but you re still experiencing problems or you encountered some unexpected troubles Please just check out the Support section for some basic FAQ and Troubleshooting If you still cannot find what you are looking for and need further assistance we encourage you to contact EaseUS Technical Support by support easeus com Glossary As you use Data Recovery Wizard and read this user manual
5. If file system information such as directory entries or FAT is lost the file cannot be opened by the Windows Operating System However Data Recovery Wizard is capable to directly read data from the data area to recover files after a quick or a standard format For the Hard Disk a quick or standard format is generally carried out as a high level format where data areas are not overwritten Therefore even though the FAT or the root directory is initialized Data Recovery Wizard can still recover the data remaining in the data area 22 EaseUS Make your life easy On the other hand for disk media that cannot be partitioned with FDISK such as a floppy disk a standard format is comparable to a low level physical format process rendering the original data on the floppy as unrecoverable Q Can recover files deleted from a floppy disk Files deleted from a floppy disk can be recovered Files saved in subfolders rather than in the root directory have a higher recovery rate You can also recover files after formatting a floppy disk However you can only recover data if the floppy disk is quick formatted Unlike a Hard Disk data cannot be recovered after a standard format has been performed on a floppy Files that were saved in sub directories of a quick formatted floppy disk can be recovered from Lost Folders whereas ones in the root directory must be restored from Raw Files Q Can I recover my data after performing F
6. Yes It s free for all Q What kinds of virus damage can Data Recovery Wizard cope with Data Recovery Wizard is effective against viruses such as CIH which initialize the file system information including MBR and FAT Furthermore Data Recovery Wizard can recover data attacked by viruses that alter the directory entry information such as WormExploreZip These powerful features are implemented in Data Recovery Wizard s Raw Files category The WormExploreZip virus destroys the entire directory information and FATs thus it completely eliminates file information extension and file size data Consequently only the data area remains unaffected Even in these extreme cases Data Recovery Wizard provides a miraculous recovery result Data Recovery Wizard cannot recover data damaged by viruses that directly attack a file data area Q Why the found files are green or blue There might be two different colors when you find the files If the color of the found files is blue that means that the attributes of file is compressed If the color of the found file is green that means that the attributes of file is encrypted Q Why cannot get the right file name from RAW recovery As the application of RAW only recover files in the form of document head scanning but not in the form of system info so your recovered file often has a file name different from the previous one Your recovered file is shown in the order of file type Q What should
7. mode Here are the steps for Deleted File Recovery 1 Choose Deleted File Recovery you will see the list of common file types You can uncheck Search for all Lost File types option and choose desired file type s in the list If you have bad sectors on the device please tick lgnore bad sectors and program will skip bad sectors to scan 11 EaseUS Make your life easy 2 A list contains all partitions found on Host Computer will be displayed Choose desired partition and press the NEXT button double clicking on the partition or choosing Recover from the right click menu which brings the same result 3 Then you will see the Building directory Data Recovery Wizard will read file system information on selected partition If you click the Cancel button you will be prompted with this dialog Abort Building If your answer is No the recovery process will continue If your answer is Yes then you will be transferred to the Partition List Page In general before giving you the final result the program will prompt a tip If the files are not found or corrupted in this mode please go to Complete Recovery Just click OK to accept it If you want to ignore this message please tick Don t show this message again Deleted File Recovery is just a quick solution for deleted files but it will be inability in some special environment or due to Windows storage technology In such situation you may need to try
8. you will come across terms with which you may be not familiar with So we ve compiled a list of definitions to help you with the understanding EaseUS igs i Make your life easy EaseUS Partition Master User guide About EaseUS Data Recovery Wizard Edition Statement Data Recovery Wizard consists of 4 editions Free Standard Professional and Professional Unlimited edition The differences among them are as follows Free Standard Professional Professional edition edition edition Unlimited node T E Support EXT2EXT3 YES NO YES YES YE As the table above Free edition is an evaluation edition for the user who wants to know the recovery quality of our product before purchase It has full features but can only recover 1GB files Standard edition also has full features but it cannot support Linux file system EXT2 EXT3 and dynamic disk Professional edition can not only recover data from EXT2 EXT3 and dynamic but also works more efficient when recovering data The user who has Professional Unlimited will Enjoy Unlimited Usage on Multiple Machines and Preferential Service also has full features Except the four editions we have other 2 demo editions for our users Standard demo and Professional demo which can only recover 1 file less than 1MB 25 EaseUS Make your life easy New Features in Data Recovery Wizard 5 5 1 Ignore bad sectors Ignore all bad sectors existed on the selected device wh
9. are using removable media such as a Zip disk or a Flash card you should insert the device before launching Data Recovery Wizard FAT It is the short form of File Allocation Table a FAT is a table stored on your storage device that tells the computer where to look over when it needs to find a file stored on this device When you save data it is stored in chunks of information called clusters The clusters for a single file may actually be located in several different areas on your storage media The FAT is the way for your computer to record the locations of those clusters for each file you save The term FAT is often used to refer to the file systems which use File Allocation Tables FAT12 FAT16 and FAT32 NTFS It is the short form of New Technology File System this is basically the Windows NT equivalent of the FAT described above EXT2 EXT3 It is the short form of The Second Third Extended File System and it is used in Linux UNIX Operating System It carries out the semantic file and supports the advance extended characteristics in Linux UNIX Operating System Partition A partition is a logical division of a Hard Disk that creates the impression that you have more than one Hard Disk If you want to run two different Operating Systems on the same Hard Disk you should create a two partition drive when you format the disk Partitioning a disk is just a way to divide it into independent sections Remarks Compressed fi
10. contents of the highlighted file will be displayed in the File Viewer If you are able to view the contents of several texts or image files then it s safe to say that the files will be recovered successfully After you preview files and determined that the data is in good shape you re almost ready to save the files you wish to keep Please copy your files to a safe location other than the source This means DO NOT save recovered files to the location you lost data from Once you have selected a destination to copy data to the Recovering dialog will appear The Recovering dialog is similar to the Scanning dialog providing a continuous progress report You can stop the copy in process by clicking the Cancel button When the recovering completes the Report screen appears The Recovery Summary screen appears presenting a Report of the directory where the found files are saved You may click this directory to get into the folder to check the saved files Select BACK TO FILE LIST to return to the File List Page 19 EaseUS Make your life easy Destination Selection After you preview files and determined that the data is in good shape you re almost ready to save the files you wish to keep If the Data Recovery Wizard requires you to copy your files to a safe location other than the source partition you will be given the option to copy the recovered files to a different partition or even a completely different physical locat
11. do if the program crashes every now and then Please send the error information that our program is collecting to us for a further analysis You may do as below When the program crashes the system will prompt a message EaseUS Data Recovery Wizard has encountered a problem and needs to close We are sorry for the 24 EaseUS Make your life easy inconvenience please fill in the detailed information of the problem in the rectangular blank and press Click here to check the files ready to be sent Once you have confirmed these files please press Send Error Report Afterwards you will be guided to use the email program on your machine to send this information by this wizard However a few problems may not prompt the error message box in this situation please do like this Get into the installation folder and you will find a DRWReport exe run it and get through the rest steps the same as the upper operations Besides there is a DRW0 zip file in the installation directory and send it to us as an attachment by other email programs as you wish We recommend that you d better check these files first and then press Send Error Report to add these files in the compressed package Troubleshooting My computer can t see my Hard Disk what shall do Options 1 BIOS report the device at system power on Try demo version of Data Recovery Wizard Free Does Data Recovery Wizard recognize the device To determine this us
12. Bad Device You can use Data Recovery Wizard freely to see if your data is still recoverable Even if Data Recovery Wizard can t detect your Bad Device it doesn t mean the data is lost If your Bad Device is HDD it is not detectable by computer s BIOS It s URGENT for you to turn off the power of the device immediately You will not be able to recover the data in this device without any commercially available utilities and you should ask for a professional data recovery service provider EaseUS Make your life easy Getting Started Pre Installation Checklist Before you install Data Recovery Wizard on the Host Computer it s very important for you to complete the following four steps on the following checklist 1 DO NOT install Data Recovery Wizard and save the recovered Lost Data to the Bad Device Remember the golden rule of data recovery Never change anything on the Bad Device 2 Make sure you have enough memory on the Host Computer for Data Recovery Wizard The application requires at least 32MB free space for installation and 128 MB of free RAM for normal operation but we recommend as much free RAM as better depending on how much data and how large a drive is being recovered 3 Make sure you have enough free space on your Good Device You need more space than the size of your lost data 4 Close all other applications to improve the performance during installation Although not necessary this is highly recommended Syst
13. DISK Even if your partitions have been deleted with FDISK you can use Partition Recovery and select a physical drive to scan for the lost partitions and then recover the data from it Furthermore even if you have created new partitions after removing the old ones you can still recover your data with Data Recovery Wizard Please refer to Partition Recovery Q Where can I buy this software You can use the online shop http Awww easeus com buynow htm Q I have more questions who should write to Please send your additional questions to sales easeus com Q I have recovered a file but cannot open it In some cases files recovered by using Data Recovery Wizard cannot be opened properly Microsoft Office Excel Word and Power Point files and large files such as MPEG files often run into this problem Please consider the following points Damaged Files After a file is deleted it could be damaged by another file overwriting disk defragmentation virus attack or hacking activity Microsoft Office files are particularly susceptible Fragmented File 23 EaseUS Make your life easy Some large files are saved in discrete locations because they cannot be allocated in contiguous Hard Disk space When one of these files is deleted the recovery can be very difficult Even though the file s start location is available the location information of other fragments is usually lost Q Is tech support service free
14. Programs icon 2 Click Data Recovery Wizard and then click Remove 3 Click Yes when the confirmation dialog box appears 4 Follow the on screen instructions 10 EaseUS Make your life easy Recovering lost data Launching Data Recovery Wizard Double click the icon on desktop to start our product or launch the application by going to Start gt Programs gt EaseUS Data Recovery Wizard gt Data Recovery Wizard Here are three recovery modes Deleted File Recovery Complete Recovery and Partition Recovery in the main interface of our product after it launches Choose Deleted File Recovery if you want to recover files that were intentionally or accidentally deleted Choose Complete Recovery if you ve lost data after computer crash virus activity or formatting Bad Drive Choose Partition Recovery if you ve not found the partition from which you want to recover data by Deleted File Recovery and Complete Recovery For some mini storage devices such as SD card thumb drive sometimes you may fail to detect it with Complete Recovery in this situation please just try again with Partition Recovery You can go back to the main window at any time just click HOME button Recovery mode Deleted File Recovery This mode works with deleted files or the files emptied from Recycle bin and allows you to undelete them another popular term is unerase Intact file system is important for this
15. Volume Mirrored Volume and RAID 5 Volume HDD It is the short form of Hard Disk Drive a HDD helps to manage the transfer of data to and from your computer s Hard Disk Because these two items always come as a single unit and Hard Disk are usually used to refer to the same thing Bad Device This is the storage device that contains the data you want to recover A Bad Device can be any disk like storage media such as your computer s Hard Disk an external HDD Flash card or any other form of removable media Good Device This is a storage device that is in perfect working order onto which you want Data Recovery Wizard to save the data recovered from the Bad Device The Good Device may be located on the computer where you ve installed Data Recovery Wizard the host computer The Good Device can be any of the storage media listed for the Bad Device The Good Device is used to save recovered data from the Bad Device Host Computer This is the computer on which you have installed Data Recovery Wizard The Host Computer is used to recover the lost data from the Bad Device which should be connected to the Host Computer as an additional drive second third or fourth in addition to the existing drive s on the Host Computer This means that the Host 28 EaseUS Make your life easy Computer will have at least two disks Bootable HDD from which is used to boot Windows The Bad Device is set as an additional drive If you
16. any data loss covering servers desktops or laptops for media Windows Operating Systems and file types Data Recovery Wizard is unmatched in its ability to recover the lost data caused by any factor Data Recovery Wizard is complex data recovery software developed for non destructive data recovery from Hard Disk drives and other storage devices You may feel complicated at first glance but after reading this manual and using Data Recovery Wizard you ll find that it s still very easy to use despite of the complexity of the software since this manual has detailed instructions about each feature and all the options in our product We sincerely hope that you will like it Data Recovery Wizard is of Patent Pending Technology our Company reserves the International Rights How to use this manual This manual is on the basis of a complete data recovery process So we suggest you roughly read over this manual before you use Data Recovery Wizard which may ensure you have got all the notes in a data recovery process and the desired data will be well protected avoid further damage Below are simple descriptions about each section in this manual you may find the information you need in relevant section Or press F1 to run this manual directly with related content displayed when you have question about a feature or an option Introduction This section includes a brief description and the usage about this manual About EaseUS Data Recovery Wizard
17. covery MOQO 2 2 de teh tdaide duth dieed ae a Bites be nia ee Be 11 Deleted File Recovery csecsscessesseeesseeeseesssesetensseeesesesseeaseeseeenseeessesesaneetenseeens 11 Complete RECOV GY lt i icsceincsscccesisssccsszesscseessincsuedsasucxtcsesusuenstacchecsdbdausdenseanieeeceiecsaetees 12 Partition Recovery ietsaan nr r rote advert vies a aTa ENRETA 13 RAW ROCOVEIV as uee au ree e E N EE A O EEE E TE es aes 14 Disk lIMaQ ive teecteitieteeeecaststeteeedeee watitbaeechchs dehutiareidis dened des dele adie 15 SEWING S wcstsscisedsacrcntcsaeysucsenieeaensinaecsavaacunecencsaulseqauaceeda isadiebnasacasandsaienaetanasssucsiacstnnsandsantans 15 Settings in Data Recovery Wizard asics icussesvidensapvesasavsvenipteabinesciavedesaevsnuneearadepianss 15 Searching specified file type eesesseeesseissssresisrssreresresrersstesrsrenresssrerrsrenrerrsrenesses 15 IQnOre Dad SeCt r Sarris eeeesseceseeeeseeeeeesseeeseseesesecenseeaesesesseeaseesetanseeaesesereneeeanseeens 16 Export import to continue Previous Recovery sessesessisisrisisrerrrisisrererersres 16 OPIO Meoir nennen aa aeaa a A AEE EEEa eee 16 Working with the Found Datassist 18 Search required files j 3 sasavacanacenccsne yates tebecedsdenanuecseeddetoonteascdaedeledaisinethvteleinecies 18 Destination Selection sccisncssscisachieccdaisanseacedeabisacenncsancsandes eaheetenacsdateincwuedandhanteeeseenss 20 PROM E doa cee es haytads ng etve cub
18. d can recover files and folders from disks on which the following components have become corrupted or even if they are completely missing e Partition table main or extended e Boot record sometimes called BIOS Parameter Block or BPB EaseUS Make your life easy e File Allocation Table both FAT1 and FAT2 on file systems that use FAT12 FAT16 and FAT32 e Root folder e Master File Table URGENT Read this before using Data Recovery Wizard Before using Data Recovery Wizard to recover lost data you must keep a very important rule in mind DO NOT MAKE ANY CHANGES TO THE DISK ON WHICH THE LOST DATA IS LOCATED the Bad Device The success of your data recovery depends largely on your adherence to some crucial rules When we say to make no changes to the damaged disk we mean that you basically should leave the disk alone These include as follows Do not try to delete folders or files from the Bad Device even if you are able to see them and think that they are not damaged Do not try to save anything in the Bad Device Do not attempt to format or re partition the Bad Device not even with a program like FDISK or format If the support people for these or any other applications tell you it s OK to format or re partition the Bad Device do not copy You will risk permanent data loss if you do not keep these warnings in your mind If you have made one of these mistakes don t worry Just don t make any more changes to the
19. d checks if these fields contain valid values and if values do not fit proper range corresponding objects files and folders will be less included in the list of all found files and folders 2 Use the first second FAT copy You may have to try to use the first FAT copy FAT1 or second FAT copy FAT2 or maybe even no FAT to get the best quality of data depending on the nature of the damage to the disk and fragmentation of the files prior to the loss NTFS There are three options available for NTFS partition 1 Use NTFS Files for volume size detection 2 Use MFT file 3 Show files that belong to MFT only Change them only if you are not satisfied with results of default settings Common The option in Common has the same function in improving the recovery result RAW RAW option is used for Raw Recovery when files are detected by their headers taken from sectors of the disk In some cases Raw Recovery is the only method to recover needed file s Raw recovery cannot recover filenames but content of the file can be recovered up to 100 The main categories include Graphics Documents Archives Multimedia Email Databases and Financials To make an exact choice click the before each category to spread the main category tree and choose the listed type You can always return to the default options by pressing Default button lt 17 EaseUS Make your life easy Working with the Found Data
20. data from system partition disk How to recover data from system partition disk When you lost data from system partition or you cannot boot computer generally there are two ways to recover data 1 Connect the hard disk to another healthy computer as a slave and run Data Recovery Wizard on that computer to recover data 2 Create a WinPE bootable disk to help you retrieve lost files Attention The running of operating system will generate some temporary files which may overwrite the lost data So generally we do not suggest you recover data from system partition while operating system is running WinPE Bootable Disk About WinPE bootable disk WinPE bootable disk will help you recover data from the device when you cannot boot the computer or you need to recover data from system partition Since the WinPE version is a single license you need to contact Sales Department sales easeus com for purchase Create WinPE bootable disk After you get the executable file run it to get the main window Choose USB you can create the bootable USB device select CD DVD will help you create bootable CD DVD Please select proper device and then click Proceed to begin the creation However please make sure you have a CD burner and a blank CD DVD or usable USB device connect to the computer first If you want to create the bootable device using your own burning tool please select Export ISO to export the iso image file click Browse to specif
21. e a working computer where the Bad Device is setup as slave download and install Data Recovery Wizard start the application Once started select the RECOVERY MODE Once selected you ll be presented with a list of recoverable devices that Data Recovery Wizard can read Data Recovery Wizard can do a good job of locating and recovering your data and it s free to try so that you can see the actual results BEFORE you spend any money If you ve tried everything we offer but your data is still lost we kindly suggest that you use a professional data recovery service 2 BIOS does NOT see my device at system power on Select this option if your system BIOS DOES NOT see your device when you power it on Are you sure that the device is setup and connected properly to your system Check the following CablesPowerDevice ID 25 EaseUS Make your life easy Check Device Settings Is bus enabled Does Data Recovery Wizard recognize the device When all else fails If this is an internal device be sure that the bus is enabled In DEVICE MANAGER select the bus to which that the device is connected double click and make sure that it s enabled If you need additional help on this topic please contact the computer or device manufacturer 3 My device is clicking or smoking when power my system on It s URGENT that you turn off the power of the device immediately You will not be able to recover the device with any commercially ava
22. em Requirements Data Recovery Wizard supports Windows 2000 SP4 Windows XP Windows Vista Windows Server 2000 2003 2008 and Windows 7 Windows 7 amp Server 2008 R2 SP1 are also supported Supported File Systems and Storage Media Supported Storage Media Data Recovery Wizard can be used to recover data from the following types of devices e IDE HDD e USBHDD e SCSI HDD e SATA HDD e Fire Wire HDD e Floppy drive EaseUS Make your life easy e Dynamic disk there are five types of Dynamic volumes Simple Volume Striped Volume Spanned Volume Mirrored Volume and RAID 5 Volume Only supported by professional version e Compact Flash cards and other disk like media that use a FAT NTFS file system and EXT2 EXT3 file system to store files and folders Supported File Systems Data Recovery Wizard supports the following file systems e FAT12 used by DOS and Windows on floppy disks and some small sized media like Compact Flash cards for digital cameras e FAT16 used by DOS and Windows for partitions less than 2 gigabytes in size e FAT32 used by Windows for bigger partitions e NTFS used by Windows NT Windows 2000 Windows XP Windows Server 2003 Windows Vista Windows 7 windows 2008 e EXT2 used by Linux UNIX Operating System e EXTS3 used by Linux UNIX Operating System If you intend to recover data from EXT2 EXT3 file system you should install our product in Windows at first and then connect EXT2 EXT3 hard dis
23. en search lost data which will significantly accelerate the scan speed Export Import scan result Help you manage the scan result to avoid unnecessary rescanning It is especially useful when upgrade from trial to full Select Lost Files types before the scan Choose your desired file type s only before scan lost data this may also speed up the scan process Except above new added features we have also fixed some compatible and quality problems in this version includes lt Support Windows 7 amp Server 2008 R2 SP1 lt Correct the crash problem during Building Directory which caused by insufficient memory Solve some incompatible problem with Windows API mainly happened in Windows Vista SP2 Restorable chance of the lost data When intending to perform a recovery session with Data Recovery Wizard you can evaluate what the software can do for you with the Demo Free edition at first The simple built in recovery wizards make the software like an experienced data recovery technician at your home or in your business As long as the lost files are intact and haven t been overwritten our product will have a high chance to recover them Data Recovery Wizard can recover folders and files lost because of following causes e Intentional trashed files or unintentional deletion e Viruses e Formatting a disk e FDISK or any other disk partitioning tool e All other non physical data loss problems Data Recovery Wizar
24. ilable tools and you should consult a professional data recovery service provider I m getting a blue screen when my device is connected at the start of Window help This happens when the boot sector is corrupt or when there is partition damage This can be caused by virus power failure or incorrect read write on the device Here s the solution First of all connect your Hard Disk to another healthy PC as slave Then run Data Recovery Wizard select recovery mode and perform the scan Soon you ll be delightfully amazed with the listing of all the data that you could not previously get This does not work with damaged drives or drives not listed in BIOS As always please use the advice tips and tricks at your own discretion and risk Data Recovery Wizard Slow Scans Symptoms Data Recovery Wizard scans for data very slowly on the selected device This is a result of read errors Possible solutions 1 Check device configuration Be sure that it s properly setup for use in your system cabling id etc 26 EaseUS Make your life easy 2 Install the device directly in the system removes the device from any external enclosures and installs it as the secondary master in a desktop system 3 Use the Disk Copy application to copy the Bad Device to a new and Good Device Once you ve gotten a copy of the Bad Device to the Good run Data Recovery Wizard again Your recovery session should be very quick and run withou
25. ion This is the preferred destination recommendation and it could be another physical Hard Disk a network drive a Zip a floppy for a few small files or other removable drive You can also enter the destination path in the text edit box The pie chart will let you know how much space is available in the save location you have chosen The Free Space indicator tells you how much space left in the folder and the Required Space indicator tells you how much space you need for saving all recovered data If you need to create a new folder in the folder tree select the existing folder in which you want to create the new folder and then enter the folder name in the text edit box click NEXT and then you will be prompted to create a new folder WARNING If you have more than one damaged partitions on your system DO NOT copy files from one partition to another damaged partition Always use removable media e g an external USB Hard Disk or a second undamaged Hard Disk as the destination in these cases The Data Recovery tools will try to detect if you are trying to select the source partition as a destination Report Once the copy completes the Recovery Summary screen appears presenting a Report of the directory where the found files are saved You may click this directory to get into the folder to check the saved files Select BACK TO FILE LIST to return to the File List Page 20 EaseUS Make your life easy Recover
26. it may be difficult to find a particular file in a tree display The Find File by Name option makes much easier for you to find the file you need This option is modeled after some of the most popular Windows programs make it very easy to use by viewing in the directory tree display If you are looking for files with a specific name you can enter a character string either with or without using Match Case or Whole Word Data Recovery Wizard will guide you 18 EaseUS Make your life easy to visit each file which matches what you enter until you find what you want And this function will not lose the file tree structure Search Files The features of Search Files allow you to filter the files you are interested in and it will list in downpull menu You can filter the files by the condition of file name part of file name or file mask Also you can find files based on the characteristics such as file type date file size in Kbytes and Other parameters File Preview Do not miss File Preview button it launches the File Viewer window available if you ve selected a file The File Preview button will allow you to view the selected files in several formats You may easily find this function from the tool bar on the top or the Right Click Menu To check the quality of the data in the container highlight a text file with an extension of txt doc docx xls xlsx or an image file with an extension of omp jpg gif The
27. k to Windows to perform the recovery process Install uninstall Install Follow these steps to install Data Recovery Wizard on the Host Computer 1 Double click EaseUS Data Recovery Wizard setup file The setup wizard will prompt and click Next to start installation 2 Read License Agreement carefully If you accept the terms select accept the agreement to continue 3 Confirm the Information After you read it click Next to continue 4 Choose a location where to install the software install to the default folder by clicking NEXT or click Browse to select a specified location 5 Confirm Install Location If you have confirmed it select have read the caution to continue EaseUS Make your life easy 6 Set a location where the shortcut saved in Windows start menu 7 Tick the related option to have a shortcut on your desktop or Windows quick launch bar Also you can tick them both Then click Next 8 Click Install to start the installation Uninstall Here s how to do so Make sure that Data Recovery Wizard is not running On the Windows Start menu go to Start gt Programs gt EaseUS Data Recovery Wizard gt Uninstall Data Recovery Wizard Click Yes to confirm the Uninstall Data Recovery Wizard will be completely removed from your computer automatically If this item is not available you can remove Data Recovery Wizard as follows 1 Click Control Panel and then double click the Add or Remove
28. les are those documents compressed by Windows under NTFS partition By means of compressed files folders or procedures can decrease their sizes and occupied spaces in the drivers or removable memory devices And compressing the driver can decrease the spaces of files or folders on it Encrypted files are those documents encrypted by Encrypting File System of Windows The Encrypting File System EFS provides the core file encryption technology for storing encrypted files on NTFS volumes EFS keeps files safe and stops intruders who might 29 EaseUS Make your life easy gain unauthorized physical access to sensitive stored data for example by stealing a portable computer or external disk drive 30
29. ll Ignore bad sectors If there are some physical bad sectors on the storage device which you want to pull desired data out the scan speed of recovery tools may be significantly reduced In some worse situation the tool may hung up when read from the bad sectors and the process will never finished With this new feature you can skip all bad sectors to make sure the process can be finished at least since the lost files which are not located on the bad sectors may be still retrievable Export import to continue Previous Recovery Once you have performed a scan on the Complete Recovery or Partition Recovery then Data Recovery Wizard will automatically save the searching result and later on when you rerun the recovery mode the Previous Recovery graphic option will appear in the list for you to choose to continue just from the location where it was stopped You can also Export the searching result as an rsf file to specified place and Import this rsf file when you restart the program and select the same recovery mode It would be very useful when you install the full version but need the scan result of demo free version Option FAT12 16 32 If your device is in a FAT format then changing the FAT options may yield better quality data than using the default settings There are several FAT specific options 1 Check DATE TIME field of file descriptors 16 EaseUS Make your life easy Data Recovery Wizar
30. o apply the change If you want to turn back to original setting please click Default to restore it After that please select the proper device partition to begin the searching Tips If you use Partition Recovery to recover lost data when you finish setting RAW option and begin the searching please Cancel the Quick Partition Searching to transfer to the Intelligent Searching Otherwise the RAW recovery will not take effect 14 EaseUS Make your life easy Disk Image Disk Image A Disk Image is a sector by sector copy of the data on partition or device You can create Disk Image after you choose a recovery mode Deleted File Recovery mode does not support this function During the process the selected partition or hard disk will be truly imaged to edi edf and edp files and then you can save these files to the appointed directory Advanced Wizard mode This option allows you to create compacted Disk Image file in different compression levels and split the Disk Image file on slices So you can separately store these slices in different partitions or other physical locations We strongly advise you not to transfer anyone of these slices to other places for storage after you have created them otherwise you cannot open the Disk Image normally At this time you will be prompted with a dialog box You are able to check the state of each edf file and location from there If the slice has been moved to other location
31. s tedb sonetetg tastes dud ctvapced iedp aca Rasteoylea vhefeasceaeieeecn vitae 20 Recover data from system partition Gisk ce eseseeeesseeesseneeeeseeesseeesseeeeeseeeraees 21 How to recover data from system partition Gisk cee eeeeeeeeeteeeeteeeeseeeeees 21 WinPE Bootable Disk ees seeseeessesseeesseeesceessesesecseeessceesacseeessseesaceesesseseesseesaceesesaeeesaees 21 About WinPE bootable disk 0 e ee sseeseeesseeeeseteeeeseeeeseseseeseeesseeesaeseeeeseeesaeesaseesaeatees 21 Create WinPE bootable CIS Ka scccnsccncasneacncaeneqenaesnntancnanenencneyoeayaeavagaanenedenaancesntean generate 21 Add Device Driver ec seessscssecessecesseseseeseeeseenseeesesecensseaesesesseseeeesecenseesssesesanseeasseenaeees 22 SUPPO aessgcssncsechsinasacctacnicneeeeseuaaavacanaseeneuqsunsscen aN iaaea eE aaa aen iaa aaia 22 FAO ee aea e a a a E a 22 TROUDIGSNOOLING sicas ae aee Ee E dade Picea 25 Need Further Assistance s sesesessrereresesisrrrnsrsrsneneneserirarnnersnsnentntstnararnnsnsneneneneseennanns 27 Upgrade Data Recovery Wizard oe eeseeeseeeeseeeesetseeeseeeesceescsesesseeesaeeesacseserseseeaees 27 EaseUS Make your life easy QA A ete e ee seats cese acy ys seco a vad veces clean 28 Introduction Welcome Welcome to the user manual for Data Recovery Wizard the most powerful and successful data recovery software We offer you cost effective software solutions of data recovery for almost
32. t further delay Need Further Assistance Technical Support We want to help you get your data back If you still need help after reading this guide you can contact us via Email support easeus com We will work at our utmost to offer you the best support Question on Purchase If you have questions about purchasing our products please 1 Read the details on the purchase page http www easeus com buynow htm 2 Email us at sales easeus com if the above steps fail or in case of urgent problems Good Luck And thank you for your purchase Upgrade Data Recovery Wizard The software will automatically check newer version every week You can also click Upgrade button on the main interface to check the newer version anytime Current updates of Data Recovery Wizard are only obtainable via the Internet 27 EaseUS Make your life easy Glossary Dynamic Disk A Dynamic disk is a physical disk that provides features the basic disks do not have such as support for volumes spanning multiple disks Dynamic disks use a hidden database to track information about dynamic volumes on the disk and other dynamic disks in the computer Dynamic disk management is a data Hard Disk management method on Microsoft Windows platforms first introduced with Windows 2000 Operating System The basic concept was put to use on UNIX platforms years earlier There are five types of Dynamic volumes Simple Volume Striped Volume Spanned
33. ter the Quick Partition Searching process completes Data Recovery Wizard workspace will display a Partition List Page You can select proper partition and click Next to continue 4 Then the number of the found objects will dynamically update with the searching process Before giving you the final result the program will prompt a message If the files you need are not found please select the Full Scan Just click OK After that the program will list all found files in the File List Page 5 If the partition you need is not listed tick the Full Scan If the partition is not found please check it and click NEXT to Intelligent Searching for searching the device again After the exhaustive scanning every possibly existed partition will be detected and listed out 6 One or more green partitions will be listed after the Intelligent Searching They are the High suggested partitions which you can select to recover data from You can also choose 4 proper partitions at most and press NEXT button to recover 13 EaseUS Make your life easy 7 Our product will list all found files from the selected partition if your desired files are not included click BACK to return partition list and select other possible partition to have another try 8 About how to filter needed files in scan result please refer to Working with the Found Data section Select the files you want to recover and click NEXT to save them If the Quick Parti
34. then you should update the location of it in the list Open Disk Image If you have ever made a Disk Image then you can click this option to choose the edi file to open it By this means the device in Disk Image will be added to the list Then you are able to perform the recovery operation on this Disk Image the same as disk device but without any risks Delete Image Choose the device in Disk Image and click this option to remove the device from the list Settings Settings in Data Recovery Wizard This subject contains all the options you may encounter in recovery process they are select file type s to recover ignore bad sectors export import scan result and option We will make detailed instructions about them Searching specified file type If you can remember the exact file type of your lost files scan them only in the process may reduce the required searching time and only the selected file types will be listed after scan 15 EaseUS Make your life easy You may choose the file type s after selecting recovery mode in main interface By default the option Search all lost files automatically is ticked which means our product will search all the lost files If you want to search specified file type s please tick Select lost files by types below and tick the file type s you desired Tips If you select the file types in this page these selected file types will be checked in Option gt RAW page as we
35. tion Searching cannot find any partitions or if you press Cancel in Quick Partition Searching it will transfer to the Intelligent Searching to search partitions automatically RAW Recovery If the file system has been badly damaged and searching from FAT File Allocation Table or MFT Master File Table is of no use for data recovery RAW recovery mode will easily handle this situation When using RAW recovery files will be detected by their headers taken from sectors of the disk In some cases Raw Recovery is the only method to recover needed file s However it cannot recover files in original names but content of the file can be recovered up to 100 After you select Complete Recovery or Partition Recovery mode and enter the device partition list you can choose Option gt RAW to set the RAW recovery Recover RAW file This option is selected by default which means the recovery result will contain the files found by RAW recovery Uncheck it will cancel the RAW recovery Recover RAW files only If you tick this option program will only process a RAW recovery and the search result will also just contain RAW files Maximal file size The maximal size of single file allowed by RAW recovery You can set the file size between 50000000 bytes about 50MB and 2147483647 bytes about 2GB in the blank You can also select the desired file type s in the RAW file list After you finish the setting in RAW option please click OK t
36. with Complete Recovery for a further deep scan Complete Recovery This mode is designed for data recovery from Hard Disk including formatted partition crashed file system without drive letters How to recover data by this mode 1 Choose Complete Recovery you can see the list of common file types You can uncheck Search for all Lost File types option and choose desired file type s in the list If you have bad sectors on the device please tick lgnore bad sectors and program will skip bad sectors to scan 2 Then you will see a list of all the partitions arrayed by drive letters found from all Hard Disks If the partitions did not have drive letters they will be listed at the hindmost And the drive letter will be displayed as Select the partition from which you want to recover data and then press NEXT to start Intelligent Searching 3 After the searching our product will show you a list of possible partitions In general you will see a green partition in the list which means this partition is High suggested to recover data from You may select it and press Next button to start Building directory procedure 4 Our product will list all found files from the selected partition if your desired files are not included click BACK to return partition list and select other possible partition to have another try Tips Data Recovery Wizard allows you choosing 4 partitions at most at one time to recover the data
37. y the location where save the image file 21 EaseUS Make your life easy Add Device Driver If you want to recover data from RAID or SCSI device when booting from the WinPE bootable disk please choose Add Device Driver to add the driver of the device to make sure the program can recognize it correctly Support FAQ Q Can recover data from a formatted disk A disk can be formatted in three different ways Quick Standard and Low Level physical format Quick Format enables you to format a disk quickly by simply initializing the directory entry information in the root directory area and the FAT information The data area during this proves to be still intact On the other hand Standard Format examines the data area and maps the bad sectors Since each sector head must be read to determine whether it is bad the process takes a long time If a bad sector is detected clusters containing that sector are marked in the FAT to prevent them from future application Just like quick format full format does not overwrite the data area and the data content is preserved However the data will not be recovered in Windows 7 full format Finally Low Level Format modifies the surface molecule arrangement initializes the entire disk and records sector identifiers to each track creating addresses to identify sectors within each track All of the data contained in the disk are initialized preventing any future recovery attempts
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