manual_srp-350352plusiii_user_english_rev_1_02 (USA)
Contents
1. GN IU N 1 9 LESIONES O A O Rev 1 02 12 SRP 350 352pluslll 1 2 5 Wireless LAN Interface 1 Wireless LAN Communication Specifications Specifications 2 412 2 484 GHz Channel 1 13 802 11b 802 11g 802 11n 2 Connecting Wireless LAN Printer can be connected to terminal devices with wireless LAN communication capability PDA PC smartphone tablet PC etc Refer to the Wireless LAN Connection Manual for more detailed instructions about how to establish the connection 1 2 6 Bluetooth Interface 1 Bluetooth Communication Specifications Item opecifications 2 402 2 480 GHz 2 1 EDR Module Type 2 Bluetooth Connection Printer can be connected to terminal devices with Bluetooth communication capability PDA PC smartphone tablet PC etc Refer to the Bluetooth Connection Manual for more detailed instructions about how to establish the connection 1 2 7 Powered USB Interface Pin No Shield o Datalinme D O 7 Refer to www powered org for detailed information related to the specifications of cable and connector Do not apply SMPS 24V when using powered USB Powered USB uses its own power USB communication is not available when using powered USB Rev 1 02 13 SRP 350 352pluslll 1 3 Drawer Cable Connect the cash drawer connecting cable to the cash drawer connector located in the back of the printer x WARNING Use a cash drawer that meets the prin2. 2 5 VVIRCICSS LAN ALC IN ACC ariana 13 1 2 0 BICI IN MM CtaG ce TEE D E 13 1 2 7 Powered USB Interface i 13 E devi eu viene 14 A A T 15 41 Serial Nena C si ia 15 1 4 2 Parallel USB Ethernet Wireless LAN Powered USB Interface 15 14 35 BIIetoot Maite TE UL LITT 16 1 5 Installing amp Replacing Paper iii 17 126 Hecomimernded Papers ei i 19 1 7 Structure of 2 inches specification iii 19 1 5 Removing Paper JAN riaa e EE EE E E EEE ERA 20 1 9 Adjusting Paper Near end Sensor Setting ii 21 FT OU SING RANE FUNCIONS oa 21 1 11 Gontecting A COMPU seras Ain 22 1 12 Gonmeciing PoWer SUDDIV rd 22 A nn E E T E T 23 3 HeXadecinmal DUMPING et 24 A Specilications aaa T M 25 ADP EN smt d 26 SP IRI ERE O TTE 26 Rev 1 02 SD SRP 350 352pluslll 1 Installing Printer and Getting Started 1 1 Unpacking Check the following contents list and contact your dealer for assistance if any item is missing or incorrect SRP 350 352pluslll Paper Installation Guide AC DC Adapter Power Cord Rev 1 02 8 SRP 350 352pluslll 1 2 Interface Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface The drawer to be used with the printer should meet the specifications of the printer Xx
3. 5 mm SRP 350pluslli 42 Font A 56 Font B 56 Font C SRP 352pluslll 48 Font A 64 Font B 64 Font C x NOTE Printing speed may become slightly slower depending on the data transmission speed and the combination of commands Supply Voltage Operating 0 45 C Storage 20 60 C Operating 10 80 RH Humidity Storage 10 90 RH Paper excluded sa Printer Head 150 Km P Auto Cutter 1 800 000 cuts MCBF Printer Mechanism 70 000 000 lines The specifications were determined based on operation at normal temperature using designated paper on default settings They are subject to change depending on temperature or printing level No of Characters per Line Default Value Temperature Environment Condition The specifications were tested according to standard reliability If you want to test the product to determine its life cycle please contact us for more details and comply with the standard reliability for testing These values may vary with environment temperature printing level etc The switch is the disconnecting device Turn off switch from any hazard Rev 1 02 25 SRP 350 352plusill 5 Appendix 5 1 Cleaning Printer Paper dust inside the printer may lower the print quality In this case clean the printer as follows 5 1 1 Open the printer cover and remove any paper 5 1 2 Clean the print head with a cotton swab moistened with alcohol solvent 5 1 3 Clean the paper sensor
4. End Sensor Control Disabled Enabled Auto External Buzz Enabled Disabled Rev 1 02 19 SRP 350 352pluslll 1 4 3 Bluetooth Interface DIP Switch 1 SW Reserved J o Reserved fo we 7 AA AAA 1 1 1 5 6 7 6 Reserved Reserved i i Reserved om mo O O e DIP Switch 2 241 Reseved J y O Reserved 2 Printing Density Refer to the following Table 2 00 Near End Sensor Control Disabled Enabled Auto External Buzz Enabled Disabled Table 1 Baud rate bps Selection Transmission Speed 1 6 Default 2400 4800 ON OF ON _ 9600 OFF i7 FF FF ON 88400 OFF ON ON O ON 115200 ON ON ON h e Table 2 Print Density Selection Printing Density Default Level 1 Level 1 is default Level 4 darkest Rev 1 02 16 SRP 350 352plusill 1 5 Installing amp Replacing Paper Xx CAUTIONS Be sure to use paper rolls that meet the specifications Do not use paper rolls that have the paper glued to the core because the printer may not detect the paper end correctly 1 5 1 Make sure that the printer is not receiving data otherwise data may be lost 1 5 2 Open the paper roll cover by pressing the Cover Open button Xx CAUTIONS Do not open the print cover while the printer is operating otherwise the printer may be damaged 1 5 3 Remove any existing used paper roll core whe
5. and paper roller with a cotton swab and a dry cloth 5 1 4 Insert a paper roll and close the printer cover The remaining amount of paper detected by paper near end sensor varies with the diameter of the paper core To set the paper near end sensor contact your dealer Rev 1 02 26
6. signal shows whether the host computer can receive data hardware flow control 1 MARK Logic 1 The host computer can receive data DSR Input 2 SPACE Logic 2 The host computer cannot receive data 3 After checking the signal in the printer it transmits data to the host 4 When XON XOFF flow control is selected the printer does not confirm this signal Signal GND Signal Ground This signal shows whether the printer works or not hardware flow control 1 MARK Logic 1 Printer is working 2 SPACE Logic 2 Printer is not working ex uii ute 3 After checking the signal in the printer it transmits data to the host 4 When XON XOFF flow control is selected the printer does not confirm this signal Shield Frame GND FrameGround Rev 1 02 11 SRP 350 352pluslll 1 2 4 Parallel Interface IEEE1284 Parallel Cable USB Connector Connector Ethernet Connector Power Connector Nibble Mode 1 Host Strobe HostClk 2 Host Printer DataQ LSB 3 HostPriner Data 4 HostPrner Data2 5 Hesyeine baia 6 Host Printer Data4 7 HosiPiner Daa5 Lk 8 HostPrinter Data OSO 9 HostPriner Data7 MSBB 15 NC eC 16 J GND GND o 07 Fd OO 19 90 oo GND
7. BIXOLON User s Manual SHP 350 352pluslll Thermal Printer Rev 1 02 http www bixolon com SRP 350 352pluslll B Safety Precautions In using the present appliance please keep the following safety regulations in order to prevent any hazard or material damage WARNING Violating following instructions can cause serious injury or death Do not plug several products in one multi outlet This can provoke over heating and a fire e If the plug is wet or dirty dry or wipe it before usage e f the plug does not fit perfectly with the outlet do not plug in Be sure to use only standardized multi outlets Do not pull the cable to unplug This can damage the cable which is the origin of a fire or a breakdown of the printer PROHIBITED Do not plug in or unplug with your hands wet You can be electrocuted PROHIBITED Rev 1 02 You must use only the supplied adapter It is dangerous to use other adapters ONLY SUPPLIED ADAPTER PROHIBITED Keep the plastic bag out of children s reach If not a child may put the bag on his head Do not bend the cable by force or leave it under any heavy object e A damaged cable can cause a fire PROHIBITED CAUTION SRP 350 352pluslll Violating following instructions can cause slight wound or damage the appliance If you observe a strange smoke odor or noise from the printer unplug it before taking following measures e Switch off t
8. CAUTIONS Before connecting any cables make sure that both the printer and the host are turned off 1 2 1 USB Interface USB Connector Ethernet Connector Power Connector 2 ITE Datalime D Function BLUE BLUE _ v ___ WHITE BLUE gt 7 RD WHTEBROWN mg a BROWN 2 IP and MAC information can be obtained from the self test Refer to the Ethernet User s Manual that is available from the BIXOLON website for more detailed information For using this interface in the Bluetooth or WLAN applied product Printer wiring requires to use double shielded Cat 7 Ethernet cable Rev 1 02 9 SRP 350 352pluslll 1 2 3 Serial Interface RS 232C 1 2 3 1 Single Interface USB Connector Serial Cable Connector Ethernet Connector Power Connector Printer Side Host Side Host Side 25P 25P BP Shield Shield Shield IXD 2 3 RXD 2 RXD RXD 3 2 TXD 3 TXD RTS 4 5 CTS S 4 CTS CTS 5 4 RTS 15 RTS DSR 6 20 DTR SR 6 4 DTR DTR 20 6 DSR 2 DSR S G 7 7 5 6 S G 7 5 6 1 2 3 2 Dual Interface USB Connector Serial Cable Connector Ethernet Connector Power A Connector BA A Ea IA LS NU Rev 1 02 10 SRP 350 352pluslll Printer Side Host Side Printer Side Host Side BP SP RJ45 BP Pin No Main Frame GND jFrameGroud This
9. Plug in the power supply s cable as shown below Notice that the flat side of the plug faces down Power Connector ec C SS Power Cable x NOTE If you want to remove the power cord grab the arrow part of the connector securely and pull it straight out Rev 1 02 22 SRP 350 352pluslll 2 Self Test The self test checks whether the printer has any problems If the printer does not function properly contact your dealer The self test procedure is as follows 2 1 Make sure paper roll has been installed properly 2 2 Turn on the power while holding down the FEED button and the self test begins 2 3 The self test prints the current status of the printer including control ROM version and the DIP switch settings 2 4 After printing the current printer status the printer wait for the next step after printing the following lines The paper signal light keeps blinking SELF TEST PRINTING PLEASE PRESS THE FEED BUTTON 2 5 Press the FEED button to continue printing The printer prints a form using the built in character sets that can be printed 2 6 he self test ends automatically and the printer cuts the paper after printing the following line COMPLETED 2 The printer is ready to receive data for normal operation upon completion of self test operation Rev 1 02 23 SRP 350 352plusill 3 Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer
10. R Hed LED will be lit when the paper roll is running low The LED keeps Feed blinking when the printer is in self test standby mode or macro execution standby mode B O FEED Press the FEED button once to feed out extra paper Hold down the FEED button to feed the paper continuously until the button is released Rev 1 02 21 SRP 350 352pluslll 1 11 Connecting a Computer Use the cable that comes with the printer to connect the printer to computers 1 11 1 Plug the cable connector securely into the printer s interface connector located in the back of the printer 1 11 2 Tighten the screws on the cable connector 1 11 3 Attach the other end of the parallel cable to the computer 1 12 Connecting Power Supply Xx CAUTIONS When connecting or disconnecting the power supply to and from the printer make sure that the power supply adapter is unplugged from the electrical outlet Otherwise you may damage the power supply or the printer If the power supply s rated voltage and your outlet s voltage do not match do not plug in the power cord and contact your dealer for assistance Otherwise you may damage the power supply or the printer 1 12 1Make sure that the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 1 12 2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet 1 12 3
11. This can be useful in finding software problems When you turn on the hexadecimal dump function the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands To use the hexadecimal dump function follow these steps 3 1 After making sure that the printer is off open the cover 3 2 Turn the printer on while holding down the FEED button 3 3 Close the cover and then the printer enters the hexadecimal dump mode 3 4 Select the hexadecimal printing function in the mode selection menu to move to the hexadecimal printing mode 3 5 Run any software program that sends data to the printer The printer will print all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes 1B 21 00 1B 26 02 40 40 40 40 1 amp 02 0D 1B 44 0A 14 1E 28 28 28 e Dire 00 01 0A 41 0D 42 0A 43 43 43 A B CCC A period is printed for each code that has no ASCII equivalent During the hex dump all commands except DLE EOT and DLE ENQ are disabled 3 6 When the printing finishes turn off the printer 3 7 Turn on the printer and then the hexadecimal mode is off Rev 1 02 24 SRP 350 352pluslll 4 Specifications Printing Method Thermal transfer printing SHP 350pluslll 180 dpi 7dots mm ROUTE SRP 352pluslll 203 dpi 8dots mm dido Mod 79 5 0 5 mm dial 57 5 0
12. disposed with other household wastes at the end of its working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it WS responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation B Label Material Control Label PC Other Labels PET Rev 1 02 Do SRP 350 352pluslll B Introduction to Product SHP 350 852pluslll series printers have been designed to be connected to various types of electronic devices such as ECR Electronic Cash Register POS Point Of Sales and computer peripheral devices Major features of the printer are as follows 1 Print at a max speed of 300mm s 180 dpi 2 Low noise thermal printing 3 Support of USB amp Ethernet bu
13. he printer and unplug the set from the mains After the disappearance of the smoke call your dealer to repair it TO UNPLUG Install the printer on the stable surface e If the printer falls down it can be broken and you can hurt yourself PROHIBITED Do not let water or other foreign objects in the printer e If this happened switch off and unplug the printer before calling your dealer PROHIBITED Rev 1 02 Keep the desiccant out of children s reach If not they may eat it PROHIBITED Use only approved accessories and do not try to disassemble repair or remodel it for yourself Call your dealer when you need these services Do not touch the blade of auto cutter DISASSEMBLING PROHIBITED Do not use the printer when it is out of order This can cause a fire or an electrocution Switch off and unplug the printer before calling your dealer TO UNPLUG SRP 350 352pluslll B Warning U S A i Class A Digital Device Wired Device This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio comm
14. ilt in type serial parallel POWERED USB Wireless LAN and Bluetooth interfaces 4 Built in data buffer data can be received and buffered while printing 5 Control of external devices like cash registers through peripheral device drive circuit 6 Barcode 7 Support of various print density settings by changing DIP switch settings It is advisable to read the contents of this manual carefully before using the printer for the first time Xx Use only authorized supplies that can be trusted We are not responsible for quality and service for damage caused by the use of unauthorized products or recycled ones The following Bluetooth mark and QD ID B021701 is only applicable to models with the Bluetooth SIG qualification 3 Bluetooth We at Bixolon Co Ltd constantly strive to improve product functions and quality To do this the specifications of our product and the contents of the manual may change without prior notice Rev 1 02 6 SRP 350 352pluslll ll Table of Contents 1 Installing Printer and Getting Started ee eeeeee cereus 8 A n X X 8 A C EAEN 912 9 0 12 929992 99 03 0 920245 40 926 91526993 0 92 9 092 0 920 9 9 09 959 9 122 1 LSB Intende iaa 9 1 2 2 zi anis MU 9 1 2 3 Serial Interface RS 232C enean nna 10 1 2 4 Parallel Interface lEERE1284 ocoocccccccoccconoconocononcnnonocanocanonanoncnnanonanenono 12 1
15. n replacing the paper roll 1 5 4 Insert the paper roll as shown in the following picture Rev 1 02 Spur de SRP 350 352pluslll 1 5 5 Check the orientation of the roll paper when inserting it into the printer pe X 1 5 6 Pull out a small amount of paper as shown in the picture and close the cover X CAUTIONS When closing the cover hold down the center of printer cover firmly so that paper roll is loaded correctly 1 5 7 Cut the paper as shown in the following picture Rev 1 02 18 SRP 350 352pluslll 1 6 Recommended Papers TF50KS E Paper Thickness 65um Nippon Paper Industries Co Ltd PD 160R Paper Thickness 75um New Oji Paper Mfg Co Ltd P350 Paper Thickness 62um Kansaki Specialty Paper Inc USA Xx CAUTIONS Use of papers other than those recommended above may damage TPH or degrade the printing quality and our company is not responsible for the damage caused by non recommended papers If you have to use other products we recommend that you use papers with a similar level of quality to the recommended ones 1 7 Structure of 2 inches specification NOTE This setting can be changed from VMSM Utility Xx CAUTIONS The changes for 2 inches specification should be applied to the following components as well Rev 1 02 19 SRP 350 352pluslll 1 8 Removing Paper Jam 1 8 1 When a paper jam occurs turn the printer off and then back on open the cover and
16. o Radio Frequency Radiation To comply with FCC RF exposure compliance requirements a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons B Notice Canada i Class A Digital Device Wired Device This Apparatus complies with class A limits for radio interference as specified in the Canadian department of communications radio interference regulations Get appareil est conforme aux normes class A d interference radio tel que specifier par ministre canadien des communications dans les reglements d interference radio ii Class B Digital Device Wireless Device This Apparatus complies with class B limits for radio interference as specified in the Canadian department of communications radio interference regulations Get appareil est conforme aux normes class B d interference radio tel que specifier par ministre canadien des communications dans les reglements d interference radio Rev 1 02 i d SRP 350 352pluslll B Caution some semiconductor devices are easily damaged by static electricity You should turn the printer OFF before you connect or remove the cables on the rear side in order to guard the printer against the static electricity If the printer is damaged by the static electricity you should turn the printer OFF MN Waste Electrical and Electric Equipment WEEE This marking shown on the product or its literature indicates that is should not be
17. remove the jammed paper Xx In case of a minor jam it may be possible that the operating blade returns to the original position and cover can be opened simply by turning the printer off and then back on Follow the steps shown below if the cover does not open after power cycling 1 8 2 Turn the printer off 1 8 3 Separate the cover cutter while pressing down both sides as shown in the following picture 1 8 4 Turn the knob and insert the blade that sticks out using a cross head screwdriver as shown below 1 8 5 Press the Cover Open button open the cover remove the jammed paper and assemble the separated COVER CUTTER 1 8 6 Turn the printer on and use it Rev 1 02 20 SRP 350 352pluslll 1 9 Adjusting Paper Near end Sensor Setting SRP 350 352pluslll Series printer has built in near end sensors that provides an alarm signal when the paper has run almost to the end SRP 350 352plusll Series can be configured as wall mounted or desktop operation and the settings of the paper near end sensor should be adjusted accordingly Adjust the near end sensor tab to either side so that the near end sensor is set properly for wall mounted or desktop operation Near end sensor tab 1 10 Using Printer Functions Control Panel O POWER Green light will be on when the power is supplied to printer Power O ERROR Error Hed light will be on in various error conditions e g no paper cover O open etc Paper Q O PAPE
18. ter specifications Using an improper cash drawer may cause faults in the cash drawer and the printer CAUTIONS Do not connect a telephone line to the drawer kick out connector Otherwise the telephone line and the computer may be damaged Signal Name FrameGround EN NN Drawer Kick out Drive Signal 1 Output a Tae RN S Drawer Kickcout Drive Signal oup 6 SewGend Rev 1 02 14 SRP 350 352pluslll 1 4 Setting Dip Switches 1 4 1 Serial Interface e DIP Switch 1 Parity Selection EVEN ODD OFF Baud Refer to the following Table 1 e DIP Switch 2 Default Reserved CO Reserved Enabled 0 Mi NI 01 e I I 00 Reseved __ OF Enabled Printing Density Refer to the following Table 2 Near End Sensor Control Disabled Enabled Auto External Buzz Enabled Disabled 1 4 2 Parallel USB Ethernet Wireless LAN Powered USB Interface DIP Switch 1 L 1 2 Reseved e 1 I OFF 13 Reserved y y OFF 14 Reserved y OFF 15 Reserved y OFF 16 Reserved o o y O OFF 17 Reswed ON 18 Reserved o OFF DIP Switch 2 Reserved X o o J OFF rs i II Auto Cutter Selection Disabled Enabled Printing Density Refer to the following Table 2 Near
19. unications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense ii Class B Digital Device Wireless Device This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help ii Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment iv Caution Exposure t
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