SURE SAFE HOTEL LOCKING SYSTEM V9.0 User Manual
Contents
1. Show the record card to lock s reader you will hear 1 beep with blue light on 2 When the blue light is on press the power switch of data receiver red light on inside data receiver put the data receiver in front of lock s reader within 2 CM you will see lock blinks blue light and data receiver blinks red light please refer to the picture below 3 After about 30 seconds or more you will hear a beep from both lock and data receiver That means downloading is finished 4 Power off the data receiver use the USB cable to connect it with PC How to download the records into the Data Receiver 7 3 Record uploading Keep the Data Receiver powered oft A oO gt select Unlocking Record gt Click dita 8 Reception Click ae recente on the Main Window then you will see the Reception Menu amp Room Status Setting a fe 3 4 w e ce PEE zf tw tw _ we zo t ay f fy tb m fe t roberere tw p p ta j a ele e ta _ E E 313 314 315 316 t fe ahakeretorore Meee 8 els BIE ORO EOED a p z pas f vie te we fe or Guest Card Guest Group 8 1 Single Guest Reception Click the designated room or input the room number directly also you can use the room Search in the below interface for room selection Normally the system will default current building without input the buildin2. it with gt means you have changed the room status successfully 8 i amp s a Guest Card Guest Group Reservation Check Card Cancel Card Note If Check out Time of one room has exceed the computer s current time Payment Remind Icon __ will automatically display when refreshing Room Status 8 5 Room Status Diagram Checking hi Room Status Chart Holiday In n E 1 Hour Used O 0 Reservation Wi 1 Rented Remind 1 Cleaning Room W 1 Maintenance E i Guest E 12 Guest Group Yacant Hour Used Rented Remind Maintenance Guest Guest Group 8 6 Check Card Guest Card 6411CCCF Dake of Issue 2010 1 25 19 15 Data In Card Date of Expiry 2010 1 26 12 00 Room Mo 1 1205 ID 1 Holder wWalkIn i 1205 Operator Code Admin Data In Database Status New Check In amp amp Cover Cards Before 8 7 Room Changing Postpone and Check out With Card Put the Guest Card on Card Encoder click the relevant button and make the process according to the indications e L Room Change Postpone CK Out with Card 8 8 Cancel Card Ga Put the card on the Card Encoder and click L e taa_ to revoke the card information 9 System Support PE fata ODIDE About _ _ Please click BSB em at main interface you will see the supplier s contact info as below contact SURE SAFE LOCKS CO LIMITED feb iwew suresafelocks com Email vincent suresafelocks c
3. SURE SAFE HOTEL LOCKING SYSTEM V9 0 User Manual 1 Overview Features Professional USB With advanced non driver USB technology it can be used easily and conveniently without installing driver file in your PC under Windows operating systems with the USB function Win 8 system is compatible Easy Configuration When setup the Room No and Clock into the door lock no need many different cards like conventional card lock setup Only read System Card Authorized Card three times over the Lock induction area and use the corresponding Guest Card to open the door Room No and Clock info will be written into Door Lock automatically An Innovation Of System Theoretically it can make the Lock s clock almost the same as the computer s time real time which can eliminate the cumulative error General speaking the Time Difference between the lock and computer could be kept within 5 minutes And the lock s clock can be adjusted each time when new guests check in by new guest cards automatically Personalized Functions Such as Close Door Alarm Do Not Disturb When Inside Lock etc More Humanity Advantages Almost every setup accompanies with an indication All kind of reports could be exported as excel files which is very convenient to match up the users different requirements Various Room Status With a clear information in the aspects of Reservation Hourly Use Room and Group Reservation etc Various System Indications The sys
4. ard for opening all locks of this area Click in the Main Window and then click ee input information about User Name Date of Validity Period Area Numbers etc Then click Issue Card to get the Area Card For example Input Area Number 5 means that this card can open all the locks which are subjected to Area Number 5 Area Card Card Holder ao Expiration Date Avaliable Time 201 4 11 3 00 00 23 59 Area No 5 Public Entrance Unlock the Deadbolt w Issue Card 6 Issue Staff Card Click in the Main Window you will see the interface as below 7 Key Cards for staff Key Cards to unlock the door Floor Card Floor Card Card Holder 2 Building Card E Master Card a Mastercard Building Name Floor No Emergency Card EIN xl z Expiration Date Avaliable Time Area Card 20131 2 3 00 00 FAS 23 59 Functional Cards Hemoa Record Card p Lost Card Public Entrance Check Out Card M Unlock the Deadbolt Click the buttons at the left side in this interface the corresponding button s info will appear at the right side Input the information into the blanks according to the actual need and then click Issue Card to issue a Staff Card The Application of Staff Card 1 Floor Card Open all the locks in a certain floor of a building 2 Building Card Open all the locks of the whole building 3 Master Card Open all the locks of this lock system If you
5. ation Click Reservation gt Make Reservation gt Select Name of Team Cancel Reservation Leader gt click some of the rooms then follow the below steps Remove do not want to canceled rooms from the sheet of designated rooms by double click The rest of rooms in this sheet will be canceled Reservation Check in Click Reservation gt Reservation Check in gt Select the Name of Team Leader gt Issue Card for each room to cancel the Appointed rooms If client just want to cancel 8 4 Modify Room Status Following the Room Status Setting Guide at the end of the interface ve Reception Four Season Hotel gt amp Room Status Setting hi Room Status Chart Fooro ouestoomno five ews foan J7 J gt Vacancy A Standard Room 01010299 Standard Room 01010399 Hourly Use B Standard Room 01010499 Standard Room 01010599 Payment Remind C Standard Room 01010699 Standard Room 01010799 Cleaning in Process D Standard Room 01010899 Standard Room 01010999 JG Maintenance E Standard Room 01011099 Standard Room 01011199 Standard Room 01011299 Standard Room 01011399 Standard Room 01011499 Standard Room 01011599 Standard Room 01011699 1 Double click the rooms which you want to change their status with means you have selected the rooms successfully if you double click this rooms again you could release them to normal status 2 Choose the room status from the right hand side and change
6. bolt y Save System Extending Options Press F5 in the Option interface choose the functions based on the user s requirements like below Then save Option Return to Default Alarm while latches jammed Remind to close door Do not Disturb Ww Lock After Release Handle i Music Ww Ignore Override Function Note Lock latchs for reference Latches Anti thief Latch and Dead Bolt Latches Ant i thief Latch Dead Bolt Description of each option Alarm Option Normally the latches should enter into the latch hole after door closed If the latches was maliciously operated or the door is not closed properly latches are jammed then the lock would alarm Remind to Close Door Option If the door still open after using the Guest Card to open it for 6 seconds door lock will beep three times to remind guests to close their door and only Guest card have this function Do not Disturb Option The LED light will dimly flash every 3 seconds to indicate no bother when Dead Bolt is locked Release Handle Option After swiping card Mortise Motor will turn clockwise press down the handle at once to open the door When release the handle Mortise Motor will turn counter clockwise If omit this option the Mortise Motor will turn counter clockwise at once and the door can t be opened again when press down the handle Music Indication Option After swiping card there is a music to indicate user to open the
7. door If omit this option the sound will be Beep only Cover Function Option The function of this option is that to allow all cards except the guest card covering the previous ones only the same type of cards can be operated with this function If tick the option M snere Overwrite Function the Cover Function will be not available 3 2 System Registration Select System Register Option under the System Maintenance Interface there will be a menu as below Options System Register User Management steps Of Registe tepl Get the Device No and tell it to the vender 9002 8693 step2 Input the Serial No and Click Register a n n n ERE For Door Lock Installation Only Note lf you have to re install and register the system again When you register please put a master card which can open doors on the encoder before click Register button In this way the cards issued from new system can work on the locks you already programmed 2013 11 3 10 05 51 X Exi Note 1 Device No Unique Serial Number of Card Encoder Provide this Device No to your supplier you will get a Serial No License Code 2 It should be registered again by using the new Serial No when change a new Card Encoder 3 If you have to re install and register the system again When you register please put a master card which can open doors on the encoder before click Register button In this way the cards issued from
8. g Number EE fa yn Guest Card 1 206 M New Check in TS ouestlo F5 Issue Card Q Check Out without Card 8 2 Group Reception Guestrooms Lit Guest Group Informatio IGuestroom No All Yacant Guestrooms Ra hae Guest Name eae xpi ation ate ae A n U F5 Issue Card Step1 Input information of Team Leader with Name and Credential Number etc Step2 Input Estimated Check in or Check out Date Step3 Appoint rooms Step4 Issue card for each room Group Check out Click Group Reception gt Group Browser gt Choose Team Leader s Name Then Click Group Check Out 8 3 Reservation Guestrooms List Guest Group Information F3 Guestroom No All Yacant Guestrooms r Guest Name MEKE InteSelWeliol CT Sex Identification Type Reservation Check In No Days Room Rate 1 S Search PO Expiration Date Deposit Selected Guestrooms 201311 4 12 00 gt M YIP P Memo Cards Number 0 n Make Reservation Check in Date Time Q Cancel Reservation Check out Date Time x Exit Step1 Input Information of Team Leader with Name and Credential Number etc Step2 Input Estimated Check in Time Estimated Check out Time Steps Click Search to show all the available rooms in this period Step4 Appoint room Step5 Click Make Reservation After the Reservation Setting successfully Room Status will show a8 aa 114 as Reservation Cancell
9. l to this folder or dick Change to install to a different folder a Install HOTELLOCKSYSTEM to C Program Files Cancel When you see this icon H amp S appears on your desktop congratulations the lock software has been installed successfully 2 4 Door Lock Software Operation Double click the icon And choose the defaulted operator Admin then click OK to login the software Password is not needed when login with Admin 7 Login x SURESAFE RFID Hotel Locking System V9 0 Operator admin Password J Enter X Exit The main window will appear as follows Card Lock Nanagement System ag Peserton G oatang Management o Tusem el caraey Fortes ee eae 3 system Setup system Data Managemen Click Gsm ata Management in the main window to access into the System Management iv System Hanazement Options System Register User Management Interface which has three options 3 1 System General Option Hotel Name Default Check out Time for normal guests VIP Check out Time for VIP guests Room Status After Check out can be set from here The function that Guest card can unlock dead bolt can be set as well Click Save button after operation Options Hotel Name Path of DB Backup Check Out YIP Check Out D proUSB_DBBak 12 00 14 00 Check Out to vacancy status C Check Out to cleaning in process status WwW Guest card can unlock dead
10. m No Setting Card Ra 3 Date Time Setting Card G Area Setting Card Jf Issue Card X Exit Operation Guide Select the card type Enter the card holder name and Memo Click Issue Card Swipe the card in front of the lock that you want to set up Step 2 Put a card on the Card Encoder then click the button Issue Card when you see the below information after hear one beep the System Card Authorization Card was issued successfully a Issued Card Successfully System Card Notes 1 Normally only need one System Card Authorization Card for a hotel 2 No need to issue the Room No Setting Card amp Data Time Setting Card Please ignore them Normally use a System Card to swipe over the lock induction area for 3 times and then open the door directly by the Guest Card the room number amp card issuing date amp time for this Guest Card will be set into the door lock automatically 1st time comes with 2 beeps and blue light blinks 2 times 2nd time comes with 2 beeps and blue light blinks 2 times same as 1st time 3rd time comes with 3 beeps and blue light blinks 3 times 5 2 Area Setting Make area group of the Door Locks This function will be applied only with the below conditions 1 Use one card for many floors but not the whole floors of the building You can settle a Building Card to open the whole floors of the building 2 Use one card for a half floor or s
11. new system can work on the locks you already programmed 4 If Project Contractor installs this Software for lock testing please choose this item For Door Lock Installation Onl 3 3 User Management Select User Management Option under the System Management Interface there will be a menu as follows Svetem Management Options System Register User Management User List f r in m hdministratar Deut n SuperAdministrator User Type C SuperAdministrator Add User Administrator S Delete User C Manager C Receptionist Modify User a Exith Note 1 Super refers to Super Administrator it can be added automatically after login the system if it was wrongly deleted means it always exists 2 Difference between Super and Admin Super can modify the Rights of all operators 3 User name of operators can not be the same 4 New added operator is defaulted without password Operator can modify the password by clicking Ls at the right side in the login interface after selecting his account 4 Building Management i oh a o A Building Management Access into Building Guestroom Information Settings Interface by clicking Gim under the Main Window You can easily add delete and modify the Building Floors and Guestrooms according to actual needs of each hotel Y7 Building Guestroom Information Settings 7 Add Building ti Delete Building Modify Building 7 Add Gues
12. om Tel 0086 755 89208491 Mob OO86 15655954952 i
13. ome rooms of one floor 3 Use one card for opening any room controlled under this System Area Setting Card Option EEEE pa IETT RETRETE ETETE a Be TEATERET EErEE debit die La eset ar Ares Ha G Area Setting Card SY eae were Pe Reset all Area Ho 5 Set all Area Ho 5 Step1 If it s the first time for setting up the Area No of door locks please click Reset All Area No s for issuing a card with which you can use to delete all area numbers pre set by swiping it over these locks induction area After hearing two beeps deletion succeed Step2 To setup a area number 0 255 for these door locks please click Set an Area No input the needed number click Issue to issue one card with which you can use to set up area number for these door locks by swiping it over these locks induction area After hearing two beeps setup successfully About Area Numbers 1 There are 256 areas for one lock which means one lock can accept multiple Area Numbers at the same time 2 To cancel one certain Area Number of a lock firstly issue a Reset an Area No card swipe it over these locks Induction area After hearing two beeps deletion succeed 3 In order to have one certain lock been subjected to all Area Numbers first of all issue a Set All Area No s card use it to swipe over these locks induction area After hearing two beeps Setup finished Steps After finishing Area Numbers Setup issue one Area C
14. r hotel has one building then Building Card Master Card 4 Emergency Card Can open all the locks of this lock system and all the locks will stay unlock status Means you can press handle to open door at anytime There are two solutions to disable the opening status A Press down the handle and swipe the Emergency Card immediately B Use the ordinary Cards Master Card or Floor Card etc to open the door one time the lock will be locked from opening status 5 Area Card Open the area locks For details please refer to 5 2 Area Setting Make area group of the Door Locks 6 Record Card when download the unlocking records use a Record Card to swipe over the lock first then use the Data Receiver to download the records 7 Lost Card If a card was lost please input or select Card Number of the lost card to issue a Loss Report Card Use it to swipe on the corresponding Door Lock 8 Terminate Card Also called Check out Card which for staffs use only Normally the attendants will take two cards One is Floor Card using for opening doors Another is Terminate Card which is used to disable the unlock function of the previous Guest Card but will not take affects of the new issued Guest Card 7 Lock Reports 7 1 Check Records e ecords Click DP eecords k on the Main Window there will be an interface as follows Card Issuing Record Guests Record Unlocking Record Card Issuing Reco
15. rd Guests Record and Unlocking Record Select ha Option for Report Scope at the upper right side Card Issuing Record Option Check In Date Check Out Date a 201 3 10 27 gt 201 3 11 3 201 3 10 27 P 2099 1 2 30 Type Room No I o search User Name Jf OK gt X Cancel Note 1 All records can be exported as Excel File it can be typed saved or printed depend on your request 2 Under the default condition when click the Delete button can only delete the Canceled Card Expired Card and the Checked out Card If want to delete other cards except the above mentioned types just put the mouse to the appointed record and press the button Del on keyboard You will Delete x F see the icon atthe left side of the record then click to delete it 3 The last 32 lines in the unlocking record is system records which was left by factory engineer when testing the locks for you 4 The last uploaded Unlocking Records will be saved in the Database It will also shows the Last uploaded Unlocking Record when clicking Unlocking Record If you want to check the new opening record please follow the below steps 7 2 Steps for Unlocking Record Checking Step1 Record Card issuing Click in the main interface gt Click y gt Puta blank new card on the Card Encoder induction area gt Click AEEA Step2 Record downloading Download the Unlocking Records into Data Receiver 1
16. tem will display the operation manual or function description automatically when put the mouse to a certain position for a while For example when you lost your password just put the mouse on the stars for a while it will show you the manual Press F1 For Help to find back the password Press Fl For Help 2 Installation 2 1 Preparation PC with Windows Operational System XP VISTA Win2000 Win7 or Win8 alone with at least one USB port and the screen resolution will be required at least 1024 x 768 2 2 RF Card Encoder Installation Connect the RF card encoder with computer s USB port when green LED light is on after two beeps installation succeed Inductive Area Card Here l Handle Machnical Key RF Card Encoder RF Card Lock 2 3 Lock Software Installation Double click the exe file System Setup and following the indication belows to finish the installation InstallShield Wizard oT Preparing to Install HOTELLOCES STEM Setup is preparing the InstallShield Wizard which will guide you through the program setup process Please walt Checking Operating System Version S H H TELL CKSTSTEN InstallShield Wizard Welcome to the InstallShield Wizard for HOTELLOCKSYSTEM The InstallShield R Wizard will allow you to modify repair or remove HOTELLOCKSYSTEM To continue cick Next ie HOTELLOCESYSIER InstallShield Wizard Destination Folder Click Next to instal
17. troom ti Delete Guestroom Modify Guestroom Guestrooms List Four Season Hotel ppa ae 101 Standard Room 50 The function of Adding Rooms in Batch Bulk Step1 Click 7 Add Guestroom Step2 Input Floor Number range separated by according to practical need For example if 1 to 5 floor input 1 5 Add Guestroom Please assign the Floor Mo a valid number i 0 98 Steps If there are 18 rooms in each floor just input the first room number in first floor and the last room number in last floor separate them by for example 101 518 If some rooms do not exist add them all together firstly and then remove them later Add Guestroom Please enter the Guestroom Na 1 01 515 cano Step4 Input Room Type Price and Card Quantity etc just following the indications to finish add room numbers in batch bulk Special Note For the practical need some room numbers may be not exist or the details of some rooms are not the same with others in this case just add them firstly in batch bulk and then remove or modify them later 5 Door Lock Setup 5 1 System Card Setting A Lock setting i f Click lt I in the Main Interface to access into Lock Setting Interface Step 1 Click 1 System Card to issue a System Card Authorization Card for a hotel Y Lock Setting Basic Information Settings System Card 1 System Card i Card Holder Additional Information Settings Memo 2 Roo
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