SmartPick™ Service Interface, Windows XP
Contents
1. Click Finish to close the wizard lt Back d int The installation procedure has now added a new serial port to your system e g COMS To find out which COM port is assigned to it proceed as follows 1 Click Start gt Settings gt Control Panel Double click on the System icon Select the Hardware tab and click Device Manager Click on the box left to Ports COM and LPT to see what s inside The device we re looking for is ATEN USB to serial bridge highlighted in the picture below The assigned COM port is shown in parentheses COM in our example oe Sh A Device Manager Datei Aktion Ansicht His4 e m m EJ TRAGPC 22 EI a Ports COM and LPT SRE ATEN LISE to Serial Bridge COMS oo SP Bluetooth Serial Port COM10 oo Sf Bluetooth Serial Port COM 1 oo Sf Bluetooth Serial Port COM12 oo Sf Bluetooth Serial Port COM13 oo SY Bluetooth Serial Port COM14 oo SY Bluetooth Serial Port COM15 oo SY Bluetooth Serial Port COM16 of Bluetooth Serial Pork COM a Bluetooth Serial Port COP a Bluetooth Serial Port COMB of Bluetooth Serial Port COPS 7 Ei Druckeranschluss LPT1 i oon Kommunikationsanschluss COMI 4 eI Audio video und Gamecontroller Fl ad Cnmnker x 6 Remember this port number NOTE When plugging the adapter into a different USB socket than the one used during instal lation a different COM port number will be assigned In this case you have to change the COM port s2. ongoing use of the product our evaluation pernod has expired This dialog will go away in 13 seconds Purchase Information Enter 4uthorization Cade ax Se New Connection Enter a name and choose an icon for the connection Hame amp SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 w ow a Seite 11 15 3 A new window Connect To pops up 2 xi Click on the downward arrow of the Re Connect using box and select the aS U COM port assigned to the PC interface you intend to use For built in COM port COM1 or COM2 County region Schweiz 41 i for USB to serial adapter as indicated Area code fo by the Device Manager see 3 1 Phone number stst S for Bluetooth connection as indicated Connect using Bluetooth Fax Modem when activating the serial port service see 4 2 Then click OK Enter details for the phone number that you want to dial A window COMx Properties pops up 2 x Configure the port settings as depicted Sear in the figure to the right Then click OK TE NOTE With SmartPick software release BL695 and older set Flow control to None Bits per second Eppu Data bits E Parity None Stop bitz fi Flow control Hardware Restore Defaults cre ao In the Hyper Terminal menu bar click zjx File gt Properties A window Smart ConnectTo Settings Pick mau Properties opens Select tab Function
3. Regular Finedsys Lucida Console F MS Mincho Terminal WT Czec WST Erg S ample AShHY yee Sicripk a Western ki ee 8 Save the settings on your desktop for easy access Click File gt Save as Then select the Desktop folder and click Save 9 Exit Hyper Terminal A dialogue box appears You are currently connected Are you sure you want to disconnect now Click Yes 5 2 Reconfiguring the Terminal Program Later on Sometimes it is necessary to change the configuration of the terminal program Typically the assigned COM port needs to be changed when the USB to serial adapter or the Bluetooth con nection decide to use a different port Here is how it goes 1 Open Hyper Terminal by double clicking the appropriate Hyper Terminal icon SmartPick Serial or SmartPick BT on your desktop 2 Click on the OK button to get rid of the license agreement window 3 In the Hyper Terminal window disconnect the link by single clicking on the off hook phone icon indi cated by the arrow in the figure to the right The SmartPick Serial HyperTerminal Unlicensed File Edit iew Call Transfer Help off hook icon dims and the on hook icon adjacent to the off hook icon lights up 4 Click File gt Properties Then enter the required changes Click OK SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 w ow A Seite 13 15 5 You can save the c
4. ID 123456 Press c Return for Login TRUNINGER AG CH 4513 Langendorff Phone 41 32 617 37 00 Note that when the system was just started up it may take up to a minute until the system reacts to your input 8 Log in by typing ce lowercase c and hitting Enter SmartPick replies with Password 9 Enter the password trag and hit Enter SmartPick replies omMartPicok RLO O7 Sys Id 123456 Uptime O0O300302 OSts9 34 160709 SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 w ow a Seite 15 15 10 Start text Capture by clicking Transfer gt Cap e SmartPick BT HyperTerminal Unlicensed ture Text A window Capture Text pops up File Edit view Call Transfer Help Click Browse A window Select capture file O amp l Send Fie opens Select folder Desktop and provide a suit ae able file name e g mpage evlog125678 Then click Save to close the file selection win dow and Start to start text capture Capture to Printer lf the software version installed in SmartPick is older than RL707 in the Hyper Terminal window type 1c and Enter Ic stands for list configuration The current system configura tion will be output Type le a and Enter This is the command list events all The complete event log is output to the Hyper Terminal window taking a minute or two 13 When the output ceases click Transfer gt Capture Text gt gt
5. Stop 14 Log out by typing di and Enter di stands for disconnect 15 Exit Hyper Terminal You will be asked You are currently connected Are you sure you want to disconnect now Click Yes 16 If you were using a cable connection disconnect the cable from SmartPick and from your PC 17 If you were using a Bluetooth connection close IYT Corporation BlueSoleil Main Window Evalua the Bluetooth connection by right clicking on the File view My Bluetooth My Services Tools Help serial port service icon in the BlueSoleil window and selecting Disconnect Then exit BlueSoleil Ciscoannect 18 On your PC desktop you will find the file containing the captured event log in our example evlog125678 txt E mail this file as an attachment to Truninger after sales magnets truninger com or directly to your Truninger contact person
6. download though e aPC connected to the SmartPick Main Board via RS 232 COM port and cable e aPC connected to the SmartPick Main Board via USB to serial adapter and cable e aPC connected to the SmartPick Main Board via an internal or external Bluetooth adapter and a wireless Bluetooth connection USB to serial adapter external Bluetooth adapter Truninger part no E11545 Truninger part no E12230 This document shows how to install and configure your PC to communicate with the SmartPick service Interface and how to download an event log The following flowchart guides you through all the necessary procedures SmartPick Service Interface Dok AA0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 jw bw ed Seite 3 15 2 FLOWCHART START Which PC interface do RS 232 COM port Bluetooth adapter USB to serial adapter software already installed Bluetooth software Yes already installed Installation Install the USB to serial Install the Bluetooth adapter software on your interface and software on PC your PC see chapter 3 1 see chapter 3 2 Establish SmartPick to PC cable connection see chapter 4 1 Establish SmartPick to PC Bluetooth connection see chapter 4 2 Terminal program already configured Configure terminal program see chapter 5 Download event log Operation see chapter 6 END SmartPick Service Interface
7. your computer Usually the General _ _________ default values can be accepted ge on ee ee Note that Use security level Medium must be unchecked Device Address 00 02 78 00 C1 67 Device Name PCNAME Device Type Laptop ua Your secunty level is Medium now Other Bluetooth devices Welcome to Bluetooth Security must provide a Bluetooth passkey before connecting with your computer If vou do not want to have security authentication uncheck Use security level Medium 5 Press F5 to start searching for available Bluetooth devices In the BlueSoleil window one or more named icons appear on the ellipse round the sun symbol Wait until the bottom line of the BlueSoleil window says Device search completed If this step fails the Bluetooth adapter may not be compatible with BlueSoleil TRAGPC 22 00 04 61 85 B5 E5 Device search completed PAN IP 192 168 50 1 4 SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 jw bw OS Seite 9 15 The icon representing the Smart ESUR eee eel use Pick system has the shape of al sims ses er mobile phone or a headset de S pending on the hardware revision Ala To 3 of the SmartPick main board The icon is identified by the six digit number corresponding to the project number of your SmartPick system 125678 in the example Double click on this icon The colour of the icon turns yellow The Blu
8. CONFIGURING THE TERMINAL PROGRAM 5 1 The instructions given in this chapter need to be followed only once i e when configuring your terminal program for use with the SmartPick Service Interface The terminal program setup will be stored The setup can then be retrieved any time later by a double click on the appropriate icon on your desktop We recommend using the terminal program integrated in windows called Hyper Terminal In theory every terminal program can be used If there is no program available or the one you have doesn t work you can download HyperTerm63 from the SmartPick download site on www truninger com The following instructions are to be used with Hyper Terminal but the settings are also valid for other terminal programs First Time Configuration 1 Start Hyper Terminal by clicking Start gt Programs gt Hyper Terminal Private Edition gt Hyper Terminal Private Edition A Window License Agreement Reminder pops up Click OK to get rid of it After a few seconds a Window named Connection Description appears En ter a suitable name in the Name box By convention the following names are used SmartPick Serial if you intend to use the RS 232 COM port or the USB to serial adapter SmartPick BT if you intend to use the Bluetooth adapter Click OK License Agreement Reminder b You may use this product for evaluation purposes only in order to decide whether to purchase a license for
9. Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 w ow SS _ Seite 4 15 3 INSTALLATION 3 1 Installing the USB to Serial Adapter The instructions given in this subchapter need to be followed only once and only if you intend to use an USB to serial adapter to connect the SmartPick system to your PC 1 Plug the adapter Truninger part no E11545 into a USB port of your PC The window Found New Hardware Wizard appears If not make sure that the USB port is fully functional Select Install from a list or specific location Advanced and click Next lf the CD shipped along with the adapter cable is available insert it into the PC s CD ROM drive and select Search re movable media floppy CD ROM If not get the software from the SmartPick download site on www truninger com In this case unpack the zip file first add the path of the unpacked folder to the list of searched locations by selecting In clude this location in the search and using Browse to find the directory You can ignore the Windows Logo test ing warning message by clicking Con tinue anyway Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for USB Serial Controller 3 If your hardware came with an installation CD lt 6 or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Found New Hardware Wiz
10. SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 w ow Seite 1 15 SmartPick Service Interface Installation Setup and Event Log Download Windows XP 1 Introduction Flowchart Installation 3 1 Installing the USB to Serial Adapter 32 Installing the Bluetooth Interface and Software 4 Connection 4 1 Establishing SmartPick to PC Cable Connection 4 2 Establishing SmartPick to PC Bluetooth Connection 8 N N A A W PD 5 Configuring the Terminal Program 10 5 1 First Time Configuration 10 5 2 Reconfiguring the Terminal Program Later on 12 6 Downloading the Event Log 14 Change History Author Version Date Comments Beat Walter 01 03 27 09 2010 HyperTerm setup character delay shall be set to 1 ms HyperTerm setup Font shall be set to Courier New and script shall be Western Beat Walter 01 04 22 09 2011 Page 15 nr 11 Ic must be entered only if the SW revision is older than RL707 Beat Walter 01 05 13 11 2013 Renamed from AA0043 Headline refornatted SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 jw ow ed Seite 2 15 1 INTRODUCTION The SmartPick Service Interface allows to e download the event log e obtain information about the SmartPick system state and configuration e configure the SmartPick system It can be accessed by e using the buttons and LCD built into the SmartPick Main Board not for event log
11. ard i Please choose your search and installation options Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed J Search removable media floppy CD ROM Include this location in the search C WINDOWS SYSTEM32 DRIVERS C Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware pees Hardware Installation E a The software you are installing for thie hardware ATEN USB to Serial Cable has not passed Windows Logo testing to verily its compatibility with this version of Windows Tell me why this testing t important Continuing pour installation of this software may impair or destabilize the corect operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing _W Continue Anyway l SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 jw bw a Seite 5 15 4 Click Finish Now the USB to serial Found New Hardware Wizard converter is ready to use Completing the Found New Hardware Wizard The wizard has finished installing the software for F ATEN USB to Serial Cable
12. arom and ctrl keys act as Settings Assure that the Windows etena i widens tens keys option is selected Backepace key ends i Then click onto button ASCII Setup Chu C Del C Cit Space Chie Emulation AN 7 Terminal Setup Colors Telnet terminal ID ANSI Backscroll buffer lines 500 Play sound when connecting or disconnecting Exit program upon disconnecting ASCII Setup Dok AAO038EN doc Datum Vis 18 07 14 jw ow SmartPick Service Interface Entwicklung 6 Enable local echo by clicking on the Echo typed characters locally check box The checkmark V must be visible in the box Set the line delay to 150 milli seconds and the character delay to 1 millisecond Then click OK Close the SmartPick Properties window by clicking OK 7 Since some non ASCII characters are used when viewing the event log pro ceed as follows Click View gt Font Then choose Font Courier New Font Style Regular and most importantly Script West ern Adapt the font size to suit your preferences A size of 9 pt usually gives good results TRUNINGER Seite 12 15 ASCII Sending T Send line ends with line feeds w Echo typed characters locally Line delap 150 p ieod Character delay i q Miliseconds ASCH Receiving Append line feeds to incoming line ends T Force incoming data to 7 bit ASCII IW Wrap lines that exceed terminal width Font Style
13. etooth serial port service icon indicated by the white arrow in the figure lights up yellow as well SmartPick 125678 00 06 CE 00 6F 95 Single click on the serial port service icon indicated by the D Automatic connection established Do you want to white arrow in the figure above connect to this device automatically when Windows A window named Quick Connect applications open the serial port might now pop up lf this is the Serial Port COM case uncheck Always show Remote Device SmartFick 125678 this dialog and click on the No I Always show this dialog button Between the SmartPick icon and the sun symbol a green dashed line with an animated red bullet appears The connection to SmartPick is now established In the bottom right corner of the PC screen the following window pops up telling the COM port as ae signed to the SmAAP EK CONNEC My Bluetooth COM Fort 7 COM is connected to remote device tion Remember the COM port stated COM7 in the example If you missed to see this window proceed as follows Assure that the Bluetooth connection is established green dashed line and animated red bullet visible Right click on the SmartPick icon and select Status A window pops up indicating amongst other things the COM port Then click OK to close the window SmartPick Service Interface Entwicklung Dok AA0038EN doc TRUNINGER Datum Vis 18 07 14 jw ow Seite 10 15 5
14. etting in the terminal program see chapter 5 2 SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 w ow Oc n 3 2 Seite 6 15 Installing the Bluetooth Interface and Software The instructions given in this subchapter need to be followed only once and only if you intend to use Bluetooth to connect the SmartPick system to your PC Hardware To connect to the SmartPick Service Interface theoretically every Bluetooth adapter can be used For installation and usage please consult the manufacturer s user manual The connection used for the SmartPick Service Interface is unsecured you will need no pairing key The Bluetooth program configuration depends heavily on the actually used software Therefore TRUNINGER can offer only limited support We recommend using the software BlueSoleil which works with most Bluetooth adapters Software 1 Download the BlueSoleil Software from www bluesoleil com or from the SmartPick download site on www truninger com On the Truninger net site click Lifting Magnets gt SmartPick Download You will find BlueSoleil in chapter Software Tools 2 Unpack the zip file to your PC e g into C Temp and execute setup exe 3 Choose your language and confirm the license agreement ie BlueSoleil InstallShield Wizard ie BlueSoleil InstallShield Wizard Custom Settings Destination Folder Choose settings you want Click Next to install to this folde
15. hanges by clicking File gt Save 6 Reconnect the link by single clicking on the on hook phone icon SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 w ow D Seite 14 15 6 DOWNLOADING THE EVENT LOG The SmartPick event log is very much like the black box of an aircraft It continuously logs in formation about system activity detected problems etc It is consulted by Truninger technicians to diagnose the cause of the problem in case of a system malfunction This chapter guides you through the process of obtaining the event log and sending it to Truninger for investigation 1 Assure that the connection to SmartPick has been established chapters 4 1 or 4 2 and oer Terminal program has been configured chapter 5 1 2 If you use a cable connection double click on the SmartPick Serial ht icon on your PC desktop 3 However if you use a Bluetooth connection double click on the SmartPick BT ht icon on your PC desktop 4 A Window License Agreement Reminder pops up Click OK to get rid of it 5 After a few seconds the Hyper Terminal window appears 6 Make sure that Scroll Lock is not active i e the LED in the top right corner of your key board marked smi or 4 must not be lit Otherwise hit the Scroll Lock key once to switch off the LED 7 Continue hitting Enter until the SmartPick log in banner appears in the Hyper Terminal window SMa i Po a lk System
16. r or click Change to install to a different Folder gt __ Install BlueSoleil to Startup shortcut C Programme IVT Corporation BlueSoleil Add a BlueSoleil shortcut to Startup Folder BlueSoleil will start automatically when Windows starts Desktop shortcut Add a BlueSoleil shortcut to Desktop 4 Reboot your PC and plug in the adapter if it is an external device Truninger part no E12230 could be used here After Windows Hardware Recognition the device is ready to use NOTE Many adapters are not licensed to this evaluation copy so the data transfer volume is limited to 5 MB However for use with SmartPick this is sufficient SmartPick Service Interface Dok AAO0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 w ow D Seite 7 15 4 CONNECTION NOTE Connecting a PC to the SmartPick system may impair system safety Therefore assure that the system is never used to lift any loads as long as a PC is connected to it 4 1 Establishing SmartPick to PC Cable Connection If you intend to use a cable to connect to SmartPick i e using a COM port or an USB to serial adapter please follow these steps 1 Make sure the magnets are not used to lift any loads as long as your PC is connected to the SmartPick system 2 To avoid sudden unexpected crane movements while you are working it is advisable to im mobilise the crane if possible switch off the crane s main power supply 3 When climbing the crane make sure
17. you take with you a your laptop configured as described above and with fully recharged batteries Please note that there might be no mains socket on the crane gantry b the USB to serial adapter if you intend to use one a standard 9 pin D sub cable male connector on one end female connector on the other end pins connected 1 1 4 Open the main board cabinet door of the SmartPick system This is usually the leftmost cabinet or the second from the left 5 The Main Board is installed in the top region of the cabinet Plug the 9 pin D Sub cable into the rightmost 9 pin socket of the main board labelled RS232 Plug the other end of the ca ble either into the COM socket of your PC or into the USB to serial adapter connected to an USB socket SmartPick Service Interface O Dok AA0038EN doc Entwicklung TRUNINGER Datum Vis 18 07 14 jw bw OS Seite 8 15 4 2 Establishing SmartPick to PC Bluetooth Connection If you intend to use Bluetooth to connect to SmartPick please follow these steps 1 Make sure the magnets are not used to lift any loads as long as your PC is connected to the SmartPick system 2 Assure that the SmartPick system is powered up and ready and your PC is within Blue tooth hearing distance of the system 3 Start BlueSoleil by double clicking on the BlueSoleil icon on the desktop 4 When starting the program for the first time a screen might appear where you can set the properties Welcome to Bluetooth of
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