1 - Flash Media Group
Contents
1. Dial 1 ake Muy WH fe E Instant access to your School information Information at your finger tips when you need it where you need it e School s contact details e Events Sport Academic Social etc e Sport results e School terms e News Notices Phone books e Dial 120 220 If number is stored under a short dial in phone book use this manual The following indicators are used to facilitate the use of the manual Tips provide concise useful bits of information CAUTION Cautions warn you about potential problems that a procedure might cause unexpected results and mistakes to avoid Notes provide additional information that may help you avoid problems or offer NOTE advice relating to the topic Pressing a button on the phone Answer Press the Answer button or indicated Answer button Press Send button or indicated Send button Press button Press button Symbols within square brackets indicate the button that must be pressed Entering the service code to access data dial x120x220 This manual is based on the Nokia interface Although different interfaces exist the basic concept and actions remain the same mobile School Application User Manual 2 of 21 If you are familiar through use with any iZone application you can move to the section What is my next step If this is your first exposure to a fully interactive cell phone s2. Tip mobile School Application User Manual 5 of 21 Save this number as a speed dial in your phone Consult your phone s manual if you are uncertain about the Enter the School number procedure 120 2204 _______ _ and press the call button as if you want to dial the number You will immediately receive an indication that the system is busy handling your request with Requesting being displayed After a few seconds the following or similar screen will appear on your phone 1 Based on the Nokia interface er SA A a a The School system will prompt you to go SZ n i Register by supplying the school number You have now successfully registered for access to mobileSchool if you receive the menu of the school you have registered for It is important to register First of all to gain access you must be registered and in second place the school you have selected will be the default school The registration process needs only to be done once The system will retain your profile and all further use of mobileSchool will be based on this profile mobile School Application User Manual 6 of 21 RobileSchoo main Menu CAUTION Due to the dynamic nature of the After you have completed the Registration part mobileSchool will display the application screens might change Main Menu of the selected school containing the following menu otions or differ
3. from the screens or samples indicated School name 1 Contact Us 2 General Info 3 Academic 4 General 5 Social 6 Sport 7 Notice 8 News 9 Phone Books 10 Password 11 Change School Navigation option Send 0 to exit eee te OH E e e CO FH FH OH SO Not all the information will always be visible Scroll down to reveal the rest Contact Us is option 1 on the main menu Press Answer option 1 and Send mobile School Application User Manual 7 of 21 The result screen will display a number of menus concerning Contact Us To view for example Office details press Answer 2 and Send To return to the previous menu press Answer 01 and Send You will immediately be routed back to the previous menu General Info If you are uncertain how to navigate or make LOJE selections revisit the Help section of this manual General Info is option 2 on the main menu Press Answer option 1 and Send mobile School Application User Manual 8 of 21 The result screen will display a number of menus concerning General Info To view for example School Terms press Answer 2 and Send Scroll Its not alwayse mentioned but you can jump to the Main Menu by pressing Answer 00 and Send Academic is option 3 on the main menu Press Answer option 3 and Send mobile School Application User Manual 9 of 21 The result screen will dis
4. problem is normally caused by e Weak network coverage signal e Network congestion Remedy e Restart a session e Check the phone s signal level 19 of 21 essages between If messages differ from ones mentioned in any manual keep in mind that all manuals are based on the Nokia interface Although the messages may differ the basic operation and key strokes are the same Examples of messages between phone brands Nokia Samsung LG Sony Ericsson Requesting Please wait network action Please wait nsw C Rey KD Request not completed Not available Application session timeout mobile School Application User Manual 20 of 21 CAUTION A weak signal can cause various problems Before accessing the system ensure that you have a strong signal by observing the signal level indicator of your phone A lot of uncertainty and unwanted problems can be avoided if you implement this strategy Disclaimer FMG is not responsible for the data displayed This manual must be treated as reference Menu appearances and layout will differ from phone to phone The layout in this manual was based on the Nokia interface Application features and enhancements may change menus without any notice The latest manuals will always be available on the following websites http www flashmedia co za http www 120 co za mobile School Application User Manual 21 of 21
5. users of a specific school to search Do asearch as explained in the section Academic mobile School Application User Manual 14 of 21 This will enable the user to get his password and enter the web site to edit or add contact details The contact details will be searchable via the Phone Book option Since most of the functionality is built around the School Change School provides you with the chance to change your school Once done all info is based on your new selection Before attempting to change school you need the unique number linked to the school of choice you will be asked to supply the school number Change School Cption 11 on the main menu press Answer 11 and Send CAUTION Your search results will be influenced by the school you have selected Check your selected school if information is incorrect The Main Menu displays the school name mobile School Application User Manual 15 of 21 leave the system To exit the system press Answer 0 and Send The following or similar screen will be displayed if you have logged out of the system in the correct fashion Scroll Remember to always quit the application by pressing Answer 0 and Send Alpha dial is the conversion of numeric keystrokes to alpha characters For example The front page of this manual instructs the user to dial 120 724665 For most of us 724665 does not mean anything The word school in
6. lied Weak network coverage signal Remedy e Make sure you have entered the correct number e Check the phone s signal level e Ifyou are using short dial make sure the number is still correct or in existence e Keep on trying at regular intervals This message is usually generated during normal use and is caused by the following e Communication loss with mobile network e Weak network coverage signal e Timeout set by the networks encountered Remedy e Check the phone s signal level Restart a session This message is usually generated during normal use and is caused by the following e Communication loss with mobile network e Application provider server error Remedy e Restart a session e Keep trying mobile School Application User Manual 18 of 21 mobile School Application User Manual Application timeout message is caused by the following e Application unable to handle your request e Slow Mobile network traffic e Problem with application e Timeout set by the networks encountered Remedy e Restart a session e Check the phone s signal level Unknown Application message is caused by the following e Incorrect service number used Remedy e Dial 120 220 This is actually no error When a session is started it normally displays Requesting as an indication that the system is processing the request But when it continuously dis plays Requesting the
7. play the 2 menu options under Academic To view the next 10 Academic events press Answer 2 and Send Scroll The next 10 Academic events will be displayed At the end of the list he command 05 more might be displayed To view the rest of the events press Answer 05 and Send To view more detail on a specific event select the corresponding event s number For example 1 Parents evening Gr8 press Answer 1 and Send Scroll Detail regarding the event such as date and time anda description will be displayed mobile School Application User Manual Academic Search Press Answer option 3 and Send The result screen will display the 2 menu options under Academic To search for an event press Answer 1 and Send To enter alpha characters as part of the search criteria place the cell phone in alpha mode mobile School Application User Manual Academic is option 3 on the main menu Search criteria Change mode To place the Nokia phone in alpha mode keep pressing the until the numeric indicator changes to alpha characters To switch back to numeric mode repeat the above until the indicator changes to numeric mode 11 of 21 The result screen will be a filtered subset of Academic events based on the search criteria entered The display will look similar to this Consult your phone s manual in order to familiarise your
8. self how to change between text and numeric mode mobile School Application User Manual Scroll Change mode To place the Nokia phone in alpha mode keep pressing the until the numeric indicator changes to alpha characters To switch back to numeric mode repeat the above until the indicator changes to numeric mode CAUTION Your search results will be influenced by the criteria you have entered If a search result is not satisfying redo with another set of criteria General Social and Main Menu School name 1 Contact Us api nfo 3 Academic 4 General 5 Social 6 Sport 9 Phone Books 10 Password 11 Change School Navigation option Send 0 to exit 00 o o The options circled are used in the same manner as Academic explained in the previous section including Search A Notice is for example the arrival time of kids who attended a sport event back at school to be fetched by parents To view a Notice press Answer 7 and Send mobile School Application User Manual 13 of 21 An important News item can be viewed here To view a Notice press Answer 7 and Send It will be good practise to use the News option regularly to be informed on any newsworthy item or activity j D la Phone Books Once you have entered your details on the web and have given it search rights your detail will be available on the cell phone for all
9. stead means something If you translate 724665 you get the word school How 120 724665 l Q O O A N N mobile School Application User Manual 16 of 21 After continuous use for a period of in excess of 2 minutes the user will experience an error such as Request not completed To overcome this barrier the user must enter the application again A message notifying the user on the fact that the session has been resumed will be displayed To exit this screen press Answer any key except 0 and Send The application will resume functionality at the point where the Request not completed message was encountered onse when quitting Scroll The WASP Wireless Application Service Provider agreement with Vodacom and MTN states that the service provider s info must appear at the end ofa session mobile School Application User Manual 17 of 21 or messages Error messages can be a big frustration if the cause is unknown mobileSchool as any system is not free of such behaviour Although everything possible is done to limit these problems errors will occur These messages can be caused by either asystem problem or an action incorrectly executed Here are some samples of messages you might encounter This message is generated when the service you are trying to access is unavailable due to one of the following problems e Mobile network Data network Application server Incorrect access number supp
10. tion User Manual 3 of 21 The following or similar tZone screen will be displayed Scroll At the bottom of each menu Answer and Back or just Back will be displayed If Answer and Back is displayed you have the option to respond to the menu Step 2 Press Answer or Reply to enter your selection Any option can be selected by pressing Answer the option number for example 3 and Send Option 3 is Finance The following or similar screen will be displayed Remember if your cell phone has no scroll indicator It is good practice to always Scroll to make sure you have read all info mobile School Application User Manual 4 of 21 Step 3 Press Answer or Reply to enter your selection A Repeat of Step 2 Any option can be selected by pressing Answer the option number for example 1 and Send Option 1 is Banks The following or similar screen will be displayed Summary of commands Enter the code on your phone and dial For example 120 500 Respond to menus by pressing Answer or Reply enter selection and press Send or OK To quit session Reply with 0 A valid USSD command must be in the format 120 500 or similar You can exit any application at any stage by entering the following Press Answer 0 and Send Scroll The following or similar screen will be displayed when you issue the exit command as mentioned in the
11. ystem the following should be borne in mind It is nota SMS system The system reacts in real time Most of the time the system will be waiting for your reaction in other words your next choice of the available options will be required The only way by which the system can alert you to the fact that it requires your input is to appear as a message on your screen The operation is similar to that of a bank auto teller Therefore all instructions by the system to the user will appear on the users cell phone screen Do not hesitate to experiment You won t cause any harm How to use USSD There are 3 basic steps to follow If you master these 3 steps you will be able to use any iZone application To familiarise yourself with an interactive application and to help you understand and master the basic steps of USSD All iZone applications are based on USSD we are going to access iZone Step 1 Enter the application code Enter the following number 120 500 and press the call button as if you want to dial the number You will immediately receive an indication that the system is busy handling your request with Requesting being displayed After a few seconds the following or similar screen will appear on your phone 1 Based on the Nokia interface CAUTION Ensure that the code is entered correctly If not the system will not respond or an error message will appear See error messages mobile School Applica
Download Pdf Manuals
Related Search