FlexClock Z18
Contents
1. accessed by pressing 3 from the main date time screen The default password for the manager menu is 1234 and an be changed through the menu We strongly recommend that you change this password immediately to avoid any unauthorized changes to the setup For example if employees can delete their own fingerprint enrollments then they can bypass the fingerprint check entirely reintroducing the risk of buddy punching Enrolling Prints To enroll a print press 1 from the Enrollment Menu First youl be asked to enter the PIN number for the employee This is the same number used to identify the employee on the timekeeping web site The employee will be asked to touch the fingerprint sensor a total of four times three to capture the enrollment and once more for verification Getting Good Results We strongly recommend that immediately before enrollment each person completely wash then completely dry his or her hands Iis always important to have high image quality but even more so for the enrollment Process Poor image quality at enroliment will cause poor matching A supervisor should ensure that the employees touch the sensor the proper Way The finger should be touched firmly enough to the sensor so that the skin is flattened and easily read The center point of the finger should be in the center ofthe sensor Re downloading Fingerprints At any time you can force the clock to re download the entire fingerprint database from th2. to cut holes in drywall for installation Find the power cable and the Ethernet connection cable set aside remaining cables Plug the Ethernet connection cable into the Z18 cable jack in the bottom left on the back ofthe clock Plug the power cable jack into the Z18 on the bottom left on the back ofthe clock Connect the newly run Ethernet cable to the Z18 Ethernet cable and the power connection to the power supply Once the clock has power follow displayed clock prompts and page Sforsetup You do not need the other cables shipped in the box for standard 218 functions Please call your PDS for instructions on adding a third party proximity badge or bell support The A C power adapter isnot included in the time clock box The adapter is shipped as a separate item Time Clock Settings Clock Setup The clock settings are retrieved from the timekeeping server This Includes time date time zone Daylight Saving Time DST etc Once the clockis connected to the network you can press the 9 key to force the device to communicate you receive the message UNKOWN SERIAL 8 it means that your account has not been set up on the server It can take up to 10 minutes for the Z18 to became active after it has been added to the timekeeping website Once your dock is set up it will automatically transmit periodically There is no need to force itto transmit with the 9 key although you can do this atany time Network Setup The Z18
3. FlexClock Multi Purpose Time Device Z18 Setup Guide 218 User Manual Printed inthe USA 08718 2009 The company distributing this product does not accept labilty or responsblty for inaccurate or missing infomation with this manual Anyand all content within this documentis subject change and may be updated at any time without notice Copyright 2009 Troubleshooting When you enroll a fingerprint the system tries to capture between ten and fifteen minutiae for use in recognizing the employee But iffor one employee the image quality is poor enough that the system can only manage to capture a few such as three or four there isa risk that the Simplistic patte may be found on other employees fingers resulting in a false recognition The enrollment system tries to eliminate as many ofthese as possible by rejecting them during the verification step in case of misidentification itis important to delete both the employee being misidentified and the employee whose PIN is appearing on the screen Itis most likely that the problematic template file belongs not to the person touching the sensor but the person whose time card is getting the punches You can eliminate the risk of misidentification by having employees type their PIN number before touching the sensor After a PIN number is entered only the correct fingerprint enrolled for that PIN can be considered a match Additionally you can change the sensitivity setting on the
4. e server This is done by selecting option S from the menu You can choose whether the clock should download prints from other clocks assuming you have more than one or whether it should download oniy prints enrolled on the same clock The Fingerprint System When you select the re download option nobody can use the clock until the re download is complete This only takes a couple of minutes The following things should be avoided during enrollment Avoid moving the finger Avoid using a dirty extremely dry or injured finger Avoid using a wet finger The finger should be towel dried if wet About Enrolled Fingerprints A fingerprint template maps key points on a finger For example i s not Possible to create a map of California from numbers but given the map ofall 50 states an intelligent computer program can uniquely detect numbered dots assigned to the topographical region that only match California The fingerprint reader works exactly the same way to recognize and associate a fingerprint with an employee The system does not store or record any fingerprint images The only thing stored is a numerical series of key points taken from the finger These are called minutiae Fingerprint minutiae are landmarks encoded as a series of numbers that can be used to verify whether a fingerprint is the same The original fingerprint image cannot be recreated from minutiae Using this criterion as well as seve
5. fingerprint menu option 6 to tighten the matching tolerance but doing this unnecessarily can make the fingerprint reader difficult to use so you should only do this ifyou are having problems Problem Sensor Contact Surface The fingerprint lens in the Z series clock needs to be clean to function Properly A toothbrush and light soap can be used Additional Questions you have any additional questions regarding the installation or use of your FlexClock please contact your service provider Table of Contents 3 Table of Contents 4 Overview 5 Quick Setup 6 Time Clock Settings 7 Clocking in amp Out 8 Fingerprint Enrollment 9 The Fingerprint System 10 Testing 11 Manager Access 12 Troubleshooting D a Overview The FlexClock 218 delivers superior value and features with its integration of timekeeping and universal proximity badge card access It connects to the web in near real time Ethernet and offers additional value in its ability to support a bell chime and biometric employee identification with PrintReader The 18 offers a variety of unique features to help employers effectively maintain a work force including universal proximity badge support Wiegand Ethemet data connectivity bell chime support soid separately and biometric add on support sold separately Punch Data Collection Collecting employee punches with the Z18 is primarily accomplished through the use ofa Proximity badge ca
6. is compatible with most small business networks and the initial device start up and connectivity is automated Your company s T department can tell you ifyou need to set up a Static IP address Usually you do not need to do this you do you can reach a hidden Network Configuration menu To access this menu press or MENU depending on your mode and enter the following password 2663 Firewall Notify your firewall administrator that the FlexClock will make outgoing connections on TCP ports 8288 and 8289 By default most firewalls allow this sort of outgoing connection without any additional setup FlexClock only makes outgoing connections so it does not need any setup for inbound connections Daylight Saving Time Your cock automatically adjusts for Daylight Saving Time DSM as instructed by the server The adjustment takes place immediately when the clock reaches the designated time Le 200 am Adjustments occur on a Sunday From Sunday through Tuesday the clack will show a DST checkmark icon next to the time to remind employees that the DST correction has taken place Manager Access Setting a Manager Password From the enrollment menu the master manager password can be set This password always provides access to the fingerprint menu and never needs fingerprint verification The default is 1234 You should change it immediately and keep the password secure Your payroll company can generate a one time un
7. led Different fingers won t work Isthe placement ofthe finger correct The center peak of the fingerprint needs to be touching the center of the sensor sthe inger injured dirty or wet isthe fingerprint sensor clean and not damaged Hasthe enrollment been deleted Deletions can occur on other docks and pass from clock to clockf you have more than one clock Hasthe same number been enrolled by somebody else This also can happen on another clock _sthe fingerprint possibly not enrolled Use Finger Test mode option 7 as an easy way to find out Try deleting and re enrolling the fingerprint Try entering the PIN number before touching the sensor This tells the clock which finger to expect so it can perform a stricter match on just that one fingerprint template instead of looking atthe entre database Problem Punches Without Finger Verification A common technical support complaint is that the clock seems to accept punches without requiring any fingerprint verification at all 2 Quick Setup Time Clock There are only two cables required to set up your new FlexClock Z18 One is for power and the other is an Ethernet cable that connects to your network Follow the quick setup steps below to set up your 218 For detailed time clock setup instructions see page 6 1 Run ain wall power source and Ethemet connection to the time cock location Use the enclosed template
8. lock code to reset this password iit is everlost The master manager password always has full access to the enrollment menu It is not possible to reduce the master manager password to limited access The manager password is set per clock Manager passwords do not automatically copy from clock to clock Setting Manager Fingerprints From the enrollment menu you can also set up to four 4 manager fingerprints This lets you give employees access to the manager The employees fingerprints must already be enrolled Further they can only enter the fingerprint menu with their fingerprint NOT with their PIN number You can create two kinds of managers A limited manager can only enroll new employees A full manager has acces to all options in the enrollment menu including creating and deleting other mangers Manager privileges are set per clock Although fingerprint templates automatically copy from clock to clock the manager settings do not copy n Testing About Fingerprints Ali fingerprints are unique Even identical twins have unique fingerprints All ten fingers on every person are uniquely distinct from the other Ifa person enrolls their index finger that same finger must be used when clocking in and out Fingerprints come in three basic types whorl arch and loop When reading a finger the very first thing your fingerprint reader will do is classify the print into one of these three categories Mos
9. n simply make up non existent PIN numbers and clock them in and out without any verification But this provides them no benefit Since they cannot be matched to any employee s time card the timekeeping website shows them as unprocessed punches where they can be viewed by a supervisor and then either posted to a time card manually if considered valid or simply deleted Problem Misidentification Misidentification is rare but possible particularly since the clock is calibrated by default to err on the side of convenience rather than rejection You can adjust the sensitivity from the menu Any time the fingerprint reader mistakenly identifies one person as a sec ond person it vitually always means that the second person s original enrollment was poor quality In most scenarios the same one or two employees are involved every time 3 Troubleshooting Network Connection You can always force the time clock to attempt to contact the timekeeping server at any time by pressing the 9 key The time clock s ability to transmit depends on your Internet connection If you are having trouble transmitting ensure your Interet connection is up You can unplug the clock s power at any time and plug it back in to force it to acquire a new IP address using Dynamic Host Control Protocol DHCP Fingerprint Recognition Problem Enrolled Finger Not Recognized Red Light Isthe employee using the same finger as enrol
10. nter your PIN number swipe your card or place your finger on the PrintReader sensor If your PIN number has been enrolled with a fingerprint you mustalso touch the fingerprint sensor to verify your identity Ifthe fingerprint has never been enrolled and associated with a PIN a fingerprint check is not required This is intended as a convenience to new hires Once a fingerprint is enrolled with the PIN number the fingerprint will be required in order to use the clock Additional prompts such as department jab or tip prompts may appear These are configured by your administrator from the timekeeping web site The 4and 5 keys can be used to clock in and out if enabled from the web she This allows an alternate set of prompts to be shown to certain employees but not others This feature is commonly used at restaurants For example non tipped employees may use these keys to bypass a prompt that asks enter total tips Contact your service provider for more Information Fingerprint Enrollment Fingerprint enrollments simple and only needs to be done once per employee Ifyou own more than one FlexClock Z Series unit the fingerprint enrollments wll automatically be copied to all of your other clocks The timekeeping server stores a backup copy of the fingerprint template files and they will automatically be restored if you ever replace or clear the memory of your clock Accessing the Enrollment Menu The enrollment menu can be
11. ral others through the process of elimination the reader can quickly determine which prints cannot match until it narrows it down to a single best match For this process to work properly it is vital that the central part of the finger containing this vital feature be placed in the middle of the sensor Without proper training employees may place their fingers too high or too low making accurate distinction difficult or impossible For optimum results train users to find this important part of their fingerprint so they will know how to correctly position their finger on the sensor multiple fingers need to be enrolled for the same person an addtional code can be associated with that employee up to 3 unique ID s on the timekeeping website A different finger could then be enrolled with each unique ID number
12. rd Wiegand but can also easily be done through the entry of an employee PIN code ifa proximity badge has not yet been assigned or is temporarily unavailable The PrintReader is a popular data collection option which is sold separately providing employers with biometric fingerprint verification Installation The Z18 is a wall mounted unit that requires a fixed mounting with its wiring and connections concealed behind the wall As such the Z18 requires professional grade installation by an electrician handy man or qualified technician Connectivity The Z18 connects to the web to send employee data for online editing exclusively through a near real time Ethernet data connection also commonly referred to as digital Internet based or IP based Punches are sent continuously throughout the day as employees clock in out for imme diate supervisory editing and reporting To minimize the time spent by employees at the clock background punch transmission permits employees to clock in out as punches are sent simultaneously to the server Troubleshooting This is normal if an employee PIN number is entered that has never had a fingerprint enrolled This is intentional so that new hires can immediately begin using the clock with minimal inconvenience Once a fingerprint has been associated with that PIN the clock will always require fingerprint verification in order to accept that PIN in the future Itis true that employees ca
13. t people have a combination oftwo or even all three types As a point of interest you may be able to classify each of your own fingers into these three categories just by looking at them Test Mode On the enrollment menu option 7 The test menu allows you to test the automatic identification capability of the fingerprint reader without punching anybody in or out Intest mode the clock will attempt to identify the finger on the sensor and show the corresponding PIN number The test mode can be used to train employees on the best way to touch the sensor Itis normal for a finger to not identify correctly on the first try or twa especially if itis diny dry or not centered properly on the sensor fa fingerprint cannot be identified repeatedly you should re enroll it The score is an indication of how well the finger matched the original template You should try for a score of 100 whenever possible 10 Clocking In amp Out The timekeeping website automatically performs adjustments to ensure everything is correct There should rarely iever bea need to adjust time ards even if employees worked overnight during the time change you live in an area that does not observe Daylight Saving Time such as Arizona the automatic adjustment is disabled by your payroll Provider from the web site Clocking in amp Out Clocking in and outis simple Press 1 to clock in Press 2 to clock out After You press 1 or 2 e
Download Pdf Manuals
Related Search