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User Manual - CyberPower
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1. Trigger servers workstations to shutdown during a power event to prevent data lose or corruption Schedule shutdown start up reboot of the UPS via remote control Event logging to trace UPS operational history Data logging for analyzing power conditions Save and restore configuration settings Event notifications via Email SNMP traps and SMS Support IPv4 TCP IP UDP SNMPv1 HTTP NTP DNS Telnet DHCP SMTP FTP protocol Support IPv6 SNMPv3 HTTPs SSH protocol HW V2 0 above Support Email Secure Authentication Protocols SSL TLS HW V2 0 above SNMP MIB available for free download User upgradeable firmware via FTP Bulk firmware upgrade tool via FTP Cisco EnergyWise HW V2 0 above Quick installation Support Environmental Sensor RMCARD203 303 Only System Requirements A computer with a Windows or Linux Operating System for optional PowerPanel Business Edition Client An Ethernet connection to an existing network NMS Network Management Station compliant with SNMP for optional NUS management CyberPower Remote Management System Application CyberPower Remote Management Card Remote NMS Web Browser Power Cables ween sess ee ee qerceces Network Cables Server Protected by Server Protected by Workstation Protected by PowerPanel Buiness PowerPanel Buiness PowerPanel Buiness Edition Edition Client version Edition Client version Client version Unpacking Inspect the Remote Management Card up
2. 192 168 26 254 Note The denotes a modified field Figure 4 Setup IP Address successfully message Method 2 Using a command prompt 1 Obtain the MAC address from the label on the Remote Management Card Each Management Card has a unique MAC address The MAC address label is located on the downside of the card 2 Use the ARP command to set the IP address Example To assign the IP Address 192 168 10 134 for the Remote Management Card which has a MAC address of 00 0C 15 00 FF 99 you will type in the following in the command prompt from a PC connected to the same network as the Remote Management Card 1 Type in arp s 192 168 180 134 0 C 15 0 FF 99 then press Enter 3 Use the Ping command to assign a size of 123 bytes to the IP 1 Type in ping 192 168 10 134 1 123 then press Enter 2 If the replies are received your computer can communicate with the IP address To select an IP address for the Remote Management Card please refer to Appendix 1 6 CyberPower Remote Management System Web Interface Login User Account You will need to enter a User Name and Password to login to the interface There are two user account types 1 Administrator Default user name cyber Default password cyber 2 View only Default username device Default password cyber The administrator can access all functions including enable disable the view only account The viewer can access read only features bu
3. Card you are setting up Click on the Tools menu and select Device Setup or double click the Remote Management Card you want to configure 3 5 You can modify the IP Address Subnet Mask and Gateway address for the Device MAC Address listed in the Device Network Settings window as shown in Figure 2 The default IP Address is 192 168 20 177 and the default Subnet Mask is 255 255 255 0 Device Network Settings Device MAC Address 00 0C 15 00 FF 99 Using DHCP Yes No IP Address 192 168 10 134 Subnet Mask 255 255 255 0 Gateway 192 168 26 254 Figure 2 The Device Network setting window 5 CyberPower Remote Management System 6 Modify the IP subnet mask or gateway address Enter the new addresses into the corresponding fields 7 You will need to enter a User Name and Password for the Remote Management Card in the authentication window as shown in Figure 3 Default user name cyber Default password cyber Authentication X Enter the user name and password to save changes User name Password OK Cancel Figure 3 Authentication window 8 If the IP address change is successful you will see a message confirming the IP set up is OK as shown in Figure 4 Network Settings Information i Setup MAC 00 0C 15 00 FF 99 OK Power Device Network Information Disable IP Address 192 168 10 134 Subnet Mask 255 255 255 0 Gateway
4. Default Network Setting IP 192 168 20 177 Subnet mask 255 255 255 0 DHCP On Unable to access the Web Interface 1 Ensure the Http Https access is enabled 2 Ensure you can ping the RMCARD 3 Ensure you are specifying the correct URL Unable to operate a SNMP get set SNMPv1 Verify the community name SNMPvs Verify the user profile configuration Unable to receive traps 1 Ensure the trap types SGNMPv1 SNMPv3 and trap receiver are configured correctly 2 Ensure the IP address of gateway is configured correctly if the RMCARD and NMS are on a different physical network 24 CyberPower Remote Management System Appendix 1 IP Address Settings for CyberPower Remote Management Card Overview All devices on a computer network need to have an IP address Each device s IP address is unique The same address cannot be used twice In order to assign an IP address to the CyberPower Remote Management Card you must determine the range of the available IP addresses and then choose an unused IP address to assign to the Remote Management Card Procedures to find an IP address 1 Locate the subnet of CyberPower Remote Management Card One way to determine the range of possible IP addresses is to view the network configuration on a workstation Click on Start and select Run Type command into the open box and click OK At the command prompt type ipconfig all and press Enter The compu
5. Item Definition Input Status Display the present status of the utility power supplied to the UPS Voltage The current input voltage of the utility power Frequency The current frequency of the utility power supplied to the UPS Output TE Display the present status of the output power the UPS is supplying to connected equipment Voliage ihe output voltage the UPS is supplying to the connected equipment The output frequency the UPS is supplying to the connected Frequency equipment The percentage of the total UPS capacity that is being supplied to the Load connected equipment This is displayed as Watts in some UPS models Non Critical Bank Display the present status of the NCL outlet Battery Status Display the present status of the battery packs Remaining Capacity The percentage of the current UPS battery capacity Remaining Runtime How long the UPS can support its load under battery mode System Temperature The temperature inside the UPS UPS gt Information Provide the technical specifications of the connecting UPS Information Description Model Name The model name of the UPS Voltage Rating The output voltage rating Volts of the UPS Working Frequency The output frequency rating Hz of the UPS Power Rating The Volt Amp rating of the UPS Current Rating The output current rating Amps of the UPS Load Power The p
6. NMS on the 192 segment e 0 0 0 0 the default setting or 255 255 255 255 Access by any NMS on any segment Access Type The allowable action for the NMS through the community and IP Read Only Gets at anytime but cannot SETS Write Read Gels at anytime SETs anytime unless someone is logged in the Web interface Forbidden No GETS or SETS System gt Network Service gt SNMPv3 Service Allow users to enable disable SNMPv3 service and configure the parameters of accessing through SNMPvsS service HW V2 0 above only Item Definition Allow Access Set the SNMPv8 service to either Enable or Disable User Name The name to identify SNMPv3 user The field must be 1 to 31 characters length Authentication Password The password used to generate the key used for authentication The field must be 16 to 31 characters length Privacy Password The password used to generate the key used for encryption The field must be 16 to 31 characters length The IP address or IP address mask can be accessed by NMS A specific IP address allows access only by the NMS with the specified IP Address The 255 is regarded as the mask and the rules list as follows e 192 168 20 255 Access only by an NMS on the 192 168 20 segment e 192 255 255 255 Access only by an NMS on the 192 segment e 0 0 0 0 the default setting or 255 255 255 255 Access by any NMS on any segment Authentication Type The hash type for
7. UPS can send an email to users when a specific event occurs Item Definition Server s IP Host Name The IP or Host Name of SMTP server used to notify users by E mail Sender s E mail Address The context of From field shown in the e mail message sent to user Authentication Select this option if the SMTP server needs Authentication check Username Username used for Authentication Password Password used for Authentication System gt Notifications gt E mail Recipients Sets up to five e mail recipients in designated email address format The Recipients will receive an e mail notification when Events occur 19 CyberPower Remote Management System To add a new recipient click New Recipient To modify or delete an existing Recipient click the e mail address of that recipient To check if SMTP setting and the email recipients are set correctly click TEST button to check receiving status System gt Notifications gt Trap Receivers List of NMS IP as TRAP receiver and the number of receivers can be set up to 10 The receiver will receive a SNMP trap when an event occurs To add a new receiver click New Receiver To modify or delete an existing receiver click the IP address or name of that receiver To check if the traps can be received correctly click TEST button System gt Notifications gt SMS Service Short Message Service SMS is a communication service used by mobile communication systems Using stand
8. a battery test is prohibited when the Frequency Working Mode option is set to fixed If performing a battery test on the fixed frequency mode a UPS fault may occur and cause the UPS to enter Bypass mode The frequency on Bypass mode may not be accepted and may damage the connected equipment The results will be reported after a battery test completes e Last Test Date The date the last battery test was performed e Last Test Result The results of the last battery test Passed The battery performs normally during the test None The UPS has never performed the battery test Failed The battery test results in failure Follow the steps below if the battery test fails Repeat the battery test and replace the batteries if the test fails again Contact CyberPower for assistance if the battery test fails after the batteries have been replaced Runtime Calibration The Runtime Calibration ensures the runtime estimate is accurate with the load and the current battery capacity The results show the runtime the results and the date of the last calibration When a runtime calibration is initiated the connected equipment will be run on battery power until the batteries are completely discharged Following the Runtime Calibration the UPS will automatically begin recharging the batteries Users can click the Start button to initiate a runtime calibration Click the Cancel button to stop the runtime calibration The result will be reported after a calib
9. authentication Privacy Type The type for encrypting and decrypting data 18 CyberPower Remote Management System System gt Network Service gt Web Service Select Enable to allow access to the HTTP or HTTPS HW V2 0 above only Service and configures the TCP IP port for them Use the Valid Certificate to browse the detailed information of HTTPS Certification use the upload Certificate to upload and replace the HTTPS Certification System gt Network Service gt Console Service Selects Enable to allow access to the Telnet or SSH HW V2 0 above only Service and configures the TCP IP port that Telnet or SSH uses to communicate System gt Network Service gt FTP Service Allows users to Enable Disable the FTP server service and configure the TCP IP port of the FTP server 21 by default System gt Notifications gt Event Action Display the event actions for each event Users can click on the event to modify its action When a specific event happens the user can be notified by the corresponding method according to this list e Log Record the event in the Event Logs e E mail Send an email to a specific user An available SMTP server is necessary e Trap A SNMP trap sent to a specific IP address e SMS Send a short message to a specific mobile phone number An available SMS service provider is needed System gt Notifications gt SMTP Server After setting the proper SMTP server the
10. if the UPS wiring is not grounded or is reversed It is recommended to assure the UPS wiring has ground connection first This option should be enabled if the UPS wiring has ground connection Non Critical Outlet Bank Turn Off Threshold When supplying battery power the UPS will power off the NCL outlet if the remaining battery capacity is lower than this threshold Turn off Delay Time When supplying battery power the UPS will power off this NCL outlet after this delay time is met Turn On Delay Time When utility power is restored the UPS will restore the output of the NCL outlet after the delay time is met This prevents excessive power consumption caused by all the connected equipment rebooting at the same time UPS gt Master Switch Switch the output power of the UPS to be on or off Item Definition Reboot UPS Turn the UPS off and back on Turn UPS Off Turn the UPS off UPS Sleep This command is available under Utility Power Failure Mode It will make UPS under sleep mode until power is restored Cancel Switch Cancel a pending action to turn the UPS off Turn UPS On Turn the UPS on Shutdown Sleep Delay How long the UPS waits before it turns off in response to a Reboot UPS Turn UPS off or UPS Sleep command Reboot Duration After the UPS is turned off Reboot Duration defines how long the UPS waits before it turns on in response to R
11. Cy berPower Reliability Quality Value User s Manual Remote Management Card RMCARD202TAA RMCARD203TAA RMCARD302TAA RMCARD303TAA The Remote Management Card allows a UPS system and environmental sensor to be managed monitored and configured Version 2 0 CyberPower Remote Management System TABLE OF CONTENTS Introduction ase tet czuecaw ie adeescte sntewbealecire elect bebereauambareutsteherbeteubaetud 1 Installation Guide c cccccccccceccccececcccececcucececaccecscausececaueeces 3 Web IMIGHACE a n f Reset to Default Setting Recover from a Lost Password 22 Firmware Upgrade ccccccssececcceeeseeeeceeseeeeeseeeseeeeesaaeeeess 23 WHOUble SHOO O noraa aa ecki ats 24 Appendix T ssnentestncesseneatntd aeiieieninarlinel eet 25 CyberPower Remote Management System Introduction Overview The CyberPower Remote Management Card allows for remote monitoring and controlling of a UPS attached to a network After installing the hardware and configuring an IP address the user can access monitor and control the UPS from anywhere in the world Simply use a web browser such as Internet Explorer or Firefox to access your UPS Servers and workstations can be protected by the UPS utilizing the PowerPanel Business Edition Client version to gracefully shutdown when signaled by the Remote Management Card Features Real time UPS monitoring Remote management and configuration of UPS via Web Browser or NMS
12. PS status and environment status however different product may have different items displayed 14 CyberPower Remote Management System All items have the same definition as they are in the UPS status or environment status e Input min V The minimum input voltage of the utility power from the previous record e Input max V The maximum input voltage of the utility power from the previous record e Input Hz The current frequency of the utility power supplied to the UPS e Output V The output voltage of the UPS supplying to the connected equipment e Output Hz The output frequency of the UPS supplying to the connected equipment e Load The percentage of the total UPS power load supplying to the connected equipment e Capacity The percentage of the current UPS battery capacity e Remaining Runtime How long the UPS can support its load under battery mode e Temperature The current temperature of the environment e Humidity The current humidity of the environment Logs gt Graphing This page is used to diagram the data of the Status Record The graphing function makes the status records easier to be analyzed Item Definition Graph Period The period used to draw the graph backward from today The longer period selected the more graphing time is needed The data used to draw the graph The more data selected the more Graph Data p graphing time is needed Select Display Al
13. Upgrade the file B type ftp gt bin ftp gt put B RMCARD202 for ex put cosrm2sbdata_XXX bin 10 Upgrade complete type ftp gt quit 11 The system will reboot after you type quit You can check to see if the firmware upgrade was successful by checking the Firmware version on the System gt About webpage 23 Trouble Shooting CyberPower Remote Management System Problem Solution Unable to configure the Remote Management Card by method 1 or method 2 in user s manual 1 Check the LED status the condition is normal when the yellow and green LEDs are both on If green LED is off gt Check if the Remote Management Card is properly seated in the UPS and the UPS power is connected to working electrical outlet If yellow LED is off gt Ensure the network connection is good 2 Ensure the PC being used is on the same network subnet as Remote Management Card 3 Ensure the Jumper on the Reset Pin is correctly installed Unable to ping the Remote Management Card 1 Use method 1 and method 2 in user s manual to get set a correct IP address for the Remote Management Card 2 If the PC being used is on a different network subnet from the Remote Management Card verify the setting of subnet mask and the IP address of gateway Lost the user name and password Please refer to the Reset to Default Setting Recover from a Lost Password part in the user s manual
14. ardized communication protocols will allow the interchange of short text messages between mobile devices The system provides 4 methods to users to choose how they want to send the messages Information Description Service provider is Clickatell Select the Clickatell option in the SMS Method field Complete all the account details including Username Password and HTTP API ID fields Service provider accepts HTTP GET This specification from the SMS provider is required before using the HTTP GET method Select the Using HTTP GET option in the SMS Method field Insert the E PHONE NUMBER as recipient s mobile phone number and the E_ PHONE_MESSAGE as event message describe in the specification and fill in the URL field The expressions will be replaced by relevant content before the Client sends a notification to SMS provider Service provider accepts HTTP POST This specification from the SMS provider is required before using the HTTP POST method to deliver messages to SMS providers Select the Using HTTP POST option in the SMS Method field Insert E PHONE NUMBER as recipient s mobile phone number and E PHONE MESSAGE as the event message describe in the specification and fill in the POST URL and POST BODY fields The expressions will be replaced by the relevant content before the Agent Client sends a notification to the SMS provider Service provider accepts E mail SMTP This specification from a SMS pro
15. dule 2 Click Apply to add the item to the Schedule Click Reset to remove the item from the Schedule 3 Applied settings are listed in Schedule menu UPS gt Wake on Lan This function is used to wake the PC through the network Make sure the PC hardware has such function supported and configures as Enable under BIOS Enter the IP address of that PC when it is on and the system will search its MAC accordingly The maximum number of IP that can be set is 50 UPS gt PowerPanel Clients Display the Information of connected PPBE PowerPanel Business Edition Clients The connection is executed by PPBE Clients and the listed clients will be removed if disconnected for 1 hour Envir Following items can be displayed configured through the Envir page RMCARD203 303 only Envir gt Status Display the basic information of the environmental sensor and connected devices Item Definition Information Name The name of the environment sensor Location The location of the environment sensor Temperature Current Value The current temperature of the environment 13 CyberPower Remote Management System The highest temperature as well as the time of occurrence detected by Maximum i the environment sensor Minimum The lowest temperature as well as the time of occurrence detected by the environment sensor Humidity Current Value The current humidity of the environment The highest
16. eboot UPS command Signal Clients to Shutdown Select this option to notify PowerPanel Business Edition Clients before UPS turning off The Shutdown Delay for the UPS can be modified to ensure a graceful shutdown UPS gt Bank Control Display the current status of each Bank Also it provides on off control for the Non Critical Outlet Bank Outlet Index and Device Name display the device that is powered by the specific bank Item Definition Non Critical Turn the non critical bank on off immediately Outlet Index Device Name The index of outlet Device Name on this outlet 11 CyberPower Remote Management System UPS gt Diagnostics When a power failure occurs the UPS will supply battery power to all connected equipment immediately The UPS must have sufficient runtime for all connected computers to be shut down properly The UPS Diagnostics page provides the information to verify if the UPS has sufficient battery runtime for the connected computers to shutdown properly Perform a complete runtime calibration to ensure an accurate estimate of the runtime for the connected load Battery Test The Battery Test will force the UPS to switch to battery power for 10 seconds This allows the user to verify the battery conditions and provides information about the battery including the results and date of the last battery test Click the Initiate button to begin a battery test Performing
17. humidity as well as the time of occurrence detected by the Maximum environment sensor vaun The lowest humidity as well as the time of occurrence detected by the environment sensor Contact Display the name and status Normal Abnormal of contacts Envir gt Configuration Item Definition Information Name The name used to identify the environment sensor Location The place where the environment sensor is located Temperature High Threshold Upper limit for normal temperature Low Threshold Lower limit for normal temperature The difference between High Low Threshold and the point where the Hysteresis temperature state is from abnormal to normal Rate of Change The rate used to define abnormal change of temperature Unit The unit of temperature Humidity High Threshold Upper limit for normal humidity Low Threshold Lower limit for normal temperature f The difference between High Low Threshold and the point where the Hysteresis humidity state is from abnormal to normal Rate of Change The rate used to define abnormal change of humidity Contact Name The name used to identify the contact State The state used to define normal condition of the contact Logs gt Event Logs Display the list of events and a brief description of each event along with the date and time stamp Logs gt Status Records This page is used to view the logs of the U
18. in use Try another IP address until an available address is found Pinging 192 168 20 240 with 32 bytes of data Reply from 192 168 20 240 bytes 32 time lt 10ms TTL 64 Reply from 192 168 20 240 bytes 32 time lt 10ms TTL 64 Reply from 192 168 20 240 bytes 32 time lt 10ms TTL 64 Reply from 192 168 20 240 bytes 32 time lt 10ms TTL 64 26 CyberPower Remote Management System yberPower Reliability Quality Value CyberPower Systems USA Inc 4241 12th Avenue East Suite 400 Shakopee MN 55379 Phone 952 403 9500 Toll free 877 297 6937 E mail tech cpsww com Website www CyberPower com CyberPower Systems Inc Website www CyberPower com 27
19. l Nodes in Detail will display all the points along with the line meanwhile moving the cursor on the point will show the Graph Node 9 p information of that point If the box is not selected the graph will show the line only but less graphing time is needed Launch Graph in New Window Click the box will open a new page showing the graph in detail Logs gt Maintenance This page is used to maintain Event Logs and Status Records The application provides information on how many events have been recorded before it is full Item Definition Event Logs Clear All Clear the existing event logs The Number of Events The number of existing event logs the max number of event logs Save Event Logs Save the existing event logs as a txt file Status Records Recording Interval Set the frequency to record the status data A smaller interval will provide more frequent recordings but maintain them for a shorter period A larger interval will provide less frequent recordings but maintain them for a longer period Clear All Clear the existing status records Remaining Time The remaining recordable time base on the recording interval Save Status Records Save the status records as a txt file 15 CyberPower Remote Management System System gt General gt User Account This page is used to configure the login account Information Descrip
20. lying output power 9 CyberPower Remote Management System High Low Bypass Voltage When the UPS fault or overload occurs the UPS will determine whether to enter Bypass mode according to the range of thresholds of utility voltage If the utility voltage exceeds thresholds the UPS will be forbidden to enter Bypass mode and stop supplying output power Power Restore After utility power is restored the UPS turns on automatically and supplies power to the computer If the computer BIOS is set to boot when power restores the computer will restart automatically The following settings are used to configure the UPS restore actions Recharged Delay When utility power is restored the UPS will start to recharge after the specified delay is expired Recharged Capacity When utility power is restored the UPS will start to recharge after the specified battery capacity is met Returned Delay When utility power is restored the UPS will delay the restoration of output power This option can be used to stagger the startup time of multiple UPSs to avoid overloading the utility power circuit or power source The Returned Delay will take effect every time when the UPS restores power This also includes the scheduling and user controlling task Battery Low Battery Threshold When the UPS supplies battery power and the remaining capacity is lower than this threshold the UPS will alarm External Batte
21. o the connected equipment This setting only comes into effect after a restart of the UPS Frequency Tolerance Sets the acceptable range of the input frequency It will be in power failure condition if out of this tolerance Operation Normal Normal working mode of the UPS Generator Mode If the UPS uses generator as its input power this option should enable the UPS to function normally If this option is selected the UPS will be forbidden to enter Bypass mode or ECO mode to protect the powered equipment ECO Mode On line UPS enters Economy mode The UPS will enter Bypass mode when the input voltage frequency is in the range of thresholds Once the utility voltage frequency exceeds thresholds the UPS will supply power to its load Manual Bypass Determine whether to allow the UPS to enter Manual Bypass mode If this option is selected the UPS will be forced to enter Bypass mode Bypass Qualify Bypass No Bypass If this option is selected the UPS will not enter Bypass mode and will stop supplying output power Check Volt Frea If the utility voltage is in range of the voltage thresholds and the utility frequency is in range of the frequency tolerance the UPS will enter Bypass mode Otherwise the UPS will stop supplying output power Check Volt Only Only if the utility voltage is in the range of the voltage thresholds the UPS will enter Bypass mode Otherwise the UPS will stop supp
22. on receipt The package should contain the following CyberPower Remote Management Card PowerPanel Business Edition CD with Software Quick Installation Guide CyberPower Remote Management System Installation Guide Step 1 Hardware Installation Internal smart slot Remote Management Card 1 Remove the two retaining screws from the expansion port cover and remove the cover 2 Install the CyberPower Remote Management Card into the expansion port 3 Re install and tighten the retaining screws 4 Connect the Ethernet cable to the Ethernet connector of the CyberPower Remote Management Card 5 Optional To connect with the environmental sensor use a RJ45 Ethernet cable Connect one end to the Universal port on the RMCARD and the other end into the sensor RMCARD203 303 For further information please refer to the ENVIROSENOR user s manual RMCARD302TAA CyberPower Remote Management System RMCARD303TAA IONN LINK Indicator LINK Indicator Ethernet connector RX TX Indicator Ethernet connector Universal connector RX TX Indicator Universal Unk RXTX eN RMCARD203 C NZ LINK Indicator LINK Indicator IGN a NE Ethemt connector Universal connector RX TX Indicator RMCARD302 _ a J Definitions for LED Indicators Link LED color Condition Off The Remote Management Card is not connected to the Network or the Remote Management Card power is off On Yellow The Remo
23. ower rating Watts of the UPS Battery Voltage Rating The DC voltage rating of the battery set Firmware Version The version number of the UPS firmware USB Version The version number of the UPS USB firmware LCD Version The version number of the UPS LCD firmware Battery Replacement Date The date that the batteries were last replaced This must be set manually and should be set after the batteries have been replaced or when the unit is first installed If this date has not been set it is 8 CyberPower Remote Management System recommended that this date should be set immediately Non Critical Bank The amount of the Non Critical Load External Batteries The amount of the external battery packs connected to the UPS Installation Place When clicking the Find it button either the alarm will beep or the indicators will flash to inform users of the location This helps users to identify a specific UPS in a multiple UPS installation UPS gt Configuration Configure the parameters of the UPS Item Definition Supplied Power Voltage Set the output voltage which is supplied to the connected equipment Utility Power Failure Condition High Low Input or Output Voltage Threshold When the utility power voltage or output voltage according to the UPS support is higher lower than the threshold the UPS will supply battery power t
24. ration is finished or canceled e Estimated Runtime The estimated runtime of the batteries e Last Calibration Elapsed Time The elapsed time of last Runtime calibration e Last Calibration Result The results of the last runtime calibration Passed The runtime calibration is completed and the batteries are good None The UPS has never performed a runtime calibration Failed The UPS fails during the runtime calibration 12 CyberPower Remote Management System Canceled The calibration was interrupted e Last Calibration Date The last date performing the runtime calibration UPS gt Schedule Sets the UPS to automatically shutdown and restart at scheduled times one time per day per week The Schedule page manages scheduled shutdowns and lists all configured schedules Each schedule row displays the details of when the schedule will take effect and when to perform it One Time The user may set a specific date and time for the UPS shutdown Per Day Set a specific time of the day for the UPS shutdown Per Week Set a specific day and time of the week for the UPS shutdown 1 Click One Time Per Day or Per Week option and Click Next gt gt Enter the date and time to shut down the UPS Select Never Immediately or the date and time for the UPS to restore power Select the bank to be controlled and click Shutdown Clients to set all clients to perform a graceful shutdown You can enter a comment for this Sche
25. rd Item Definition Model Name Model name of the Remote Management Card Firmware Version The version number of the current firmware installed on Remote Management Card Firmware Updated Date The date the firmware was last updated Hardware Version MAC Address The hardware version of the Remote Management Card MAC address of the Remote Management Card Save Configuration Click Save to save the configuration to local PC The text file will have a default format of YYYY_MM_DD_HHMM txt Restore Configuration Use this function to restore a configuration that has been saved earlier Click Browse to the location of the saved configuration file and click Submit 21 CyberPower Remote Management System Reset to Default Setting Recover from a Lost Password To reset the CyberPower Remote Management Card to its default setting including WEB log in user name and password please use the following steps Oo ON OO A NN Lf pene RESET RMCARD202 RMCARD203 el C of of RESET RESET RMCARD302 RMCARD303 Remove the two retaining screws on the card without turning off the UPS Uninstall the card Take off the jumper on the Reset pins as illustrated the jumper is still necessary after reset please do not lose or dispose it Re install the card into the expansion port Wait until the Green LED i
26. ry Pack Set the amount of external battery packs This allows for an accurate runtime estimation based upon the total number of batteries System Set the ability of the UPS to start in the absence of input power Cold Start When this option is enabled the UPS can be turned on without input power If this option is enabled the UPS will issue an audible alarm when Audible Alarm supplying battery power or output overload Dry Relay Function This configures the power condition for the UPS dry relay to function when the selected condition occurs Refer to UPS manual for further information about advanced UPS dry relay utilization The Dry Relay Function provides following power conditions 1 Utility Failure The utility power fails and the UPS is using battery power 2 Low Battery The battery capacity is too low to support the connected computers to shut down 3 Alarm The UPS is issuing the audible alarm due to the occurrence of warning events such as overload 4 Bypass The UPS has switched to Bypass mode due to overload or UPS fault 5 UPS Fault The UPS could be malfunctioned due to hardware 10 CyberPower Remote Management System fault such as inverter fault bus fault or overheated Screen Saver Time When no UPS button is pressed or no power event occurs during this delay the LCD screen will be turned off Wiring Fault Detect If this option is enabled the UPS will detect
27. s directly and click Apply System gt Network Service gt TCP IPv6 Display the current the IPv6 settings e Pv6 Interface Displays the current IPv6 address e IPv6 Gateway Displays the current IPv6 gateway e Pv6 Configuration e Allow Access Set the IPv6 service to either Enable or Disable e Router Control The IPv6 address is assigned through the method Stateless Address Auto configuration Stateless DHCPv6 or Stateful DHCPv6 which is decided by router setting e Manual The IPv6 address is assigned by manual setting e Manual IPv6 Address Enter the IPv6 address directly and click Apply when the Manual box is checked System gt Network Service gt SNMPv1 Service Allow users to select the NMS defined by the IP settings that can use the channel to control the system data access through SNMPv1 Service 17 CyberPower Remote Management System Item Definition Allow Access Set the SNMP service to either Enable or Disable Community Name The name used to access this community by a Network Management System NMS The field must be 1 to 15 characters length The IP address or IP address mask can be accessed by NMS A specific IP address allows access only by the NMS with the specified IP Address The 255 is regarded as the mask and the rules list as follows IP e 192 168 20 255 Access only by an NMS on the 192 168 20 segment e 192 255 255 255 Access only by an
28. s flashing the frequency of the ON OFF flashing is one second Uninstall the card again Place the jumper back onto the Reset pins Install card into the expansion port again Tighten the retaining screws 22 CyberPower Remote Management System Firmware Upgrade By upgrading the Firmware you can obtain both the new features and updates improvements to existing functionality There are two files to update in order to upgrade the firmware version RMCARD202 RMCARD203 upgrade files HW V2 0 HW V1 0 A cposrm2sbfw_XXX bin A cossnmpfw_XXX bin B cpsrm2sbdata_XXX bin B cossnmpdata_XXX bin RMCARD302 RMCARD303 upgrade files HW V2 0 HW V1 0 A cosrm3sbfw_XXX bin A cosrm302afw_XXX bin B cosrm3sbdata_XXX bin B cpsrm302adata_XXX bin Use the following steps to upgrade the firmware 1 Download the latest Firmware 2 Extract the file to C 3 4 Login to the CyberPower Remote Management Card with FTP command type Open a command prompt window 1 ftp 2 ftp gt open 3 To current ip of RMCARD port EX To 192 168 22 126 21 4 Input USER NAME and PASSWORD same as the administrator account in Web interface default cyber cyber Upgrade the file A type ftp gt bin ftp gt put A RMCARD202 for ex put cosrm2sbfw_XXX bin Upgrade complete type ftp gt quit The system will reboot after you type quit Login to the FTP again as step 4
29. t cannot change any settings Web Content Summary Provide an overview of the system operation and the items that are auto refreshed However different model of RMCARD may have different items displayed Item Definition Display the current operating condition of UPS and environment Current Condition SRS p 2 i sensor UPS Status Battery Capacity The percentage of the current UPS battery capacity in a graph Load The load of UPS as a percentage of available Watts in a graph Remaining Runtime How long the UPS can support its load by battery power System Data Name The name of the equipment Location The Location of the equipment Contact The person to contact about this equipment Uptime How long the system has been working continuously Envir Temperature The current temperature of the environment in a graph Humidity The current humidity of the environment in a graph Envir Data Name The name of the environment sensor Location The location of the environment sensor Recent Device Events List the latest 5 events that occurred recently CyberPower Remote Management System UPS Following items can be displayed configured through the UPS page however different UPS may have different items displayed configured UPS gt Status Display the basic information about the current UPS status and the items are auto refreshed
30. te Management Card is connected to the Network TX RX LED color Off The Remote Management Card power is off On Green The Remote Management Card power is on Receiving transmitting data packet Flash a Reset finished CyberPower Remote Management System Step 2 Configure the IP address for the CyberPower Remote Management Card Method 1 Using the Power Device Network Utility Tool 1 Install the Power Device Network Utility tool available for download on the Network Power Management product web page at www CyberPower com or from the included CD It is located on the CD in the tools network folder Double click the Power Device Network Utility installation file Setup exe to begin the installation 2 After installation completes run the Power Device Network Utility Under All Programs select CyberPower Power Device Network Utility 3 The main dialog of the Power Device Network Utility Tool program is shown in Figure 1 The configuration tool will display all CyberPower Remote Management devices present on the same network subnet The Refresh button is used to search the local network subnet again File Tools Help Power Devices MAC Address IP Address Subnet Mask Gateway DHCP Name E 00 0C 15 00 FF 99 192 168 20 177 255 255 255 0 192 168 26 254 Disable RMCARD203 4 n e a E Figure 1 The main window of the Power Device Network Utility program 4 Select the Remote Management
31. ter will display network information as listed below Ethernet adapter Connection specific DNS Suffix XXXX COM Description D Link DE220 ISA PnP LAN adapter Physical Address 00 80 C8 DA 7A CO DHCP Enabled Yes Default Gateway 192 168 20 1 DHCP Server 192 168 20 1 DNS Servers 211 20 71 202 168 95 1 1 2 Select an IP Address for CyberPower Remote Management Card Verify the IP Addresses for the computer and the Remote Management Card belong to the same subnet Refer to the above network information the possible IP Address for the Remote Management Card could be 192 168 20 hereafter represents any number between 1 and 255 Similarly if the Subnet Mask is 255 255 0 0 the IP Address for Remote Management Card could be set up as 192 168 to reach the same subnet with the computer To verify there is no other equipment connected to the network using the same IP Address run Ping 192 168 20 240 at the DOS Mode prompt when the IP Address you would like to set is 192 168 20 240 If the response is presented as below the IP address is most likely not used and may be available for the CyberPower Remote Management Card Pinging 192 168 20 240 with 32 bytes of data Request timed out Request timed out Request timed out Request timed out 25 CyberPower Remote Management System If the response is shown as below the IP address is
32. tion The administrator can access full function including enable disable Administrator i the Viewer account The viewer can access the read function but cannot control or change any settings Viewer This IP setting is to set the allowable IP addresses Users who log in as Admin Viewer can access RMCARD web pages Manager IP if its IP Address is in one of Admin Viewer Manager IPs If you want to access RMCARD from any IP address you can set one of them as 0 0 0 0 or 255 255 255 255 Change Administrator account 1 Enter User Name 2 Enter Current Password for Authentication 3 Set the Manager IP optional 4 Enter New Password 5 Enter Confirm Password 6 Click Apply Change Viewer account 1 Select Allow Access to enable the Viewer account 2 Enter the User Name 3 Set the Manager IP optional 4 Enter New Password 5 Enter Confirm Password 6 Click Apply System gt General gt Date amp Time Current Settings Displays the current date and time on the card and allows users to set the date and time To set the date and time users can choose to set manually or by using the NTP Network Time Protocol server System Time Configuration Choose the Time Zone off your location first and e Using NTP server Enter the IP address domain name of NTP servers choose the time zone and set the frequency to update the date and time from NTP server Choose Update right now to
33. update immediately e Manual Setup Enter the date and time in the designated format 16 CyberPower Remote Management System System gt General gt Daylight Saving Time Adjust the clock daylight saving time Item Definition Disable Disable DST Tradition US DST Start at 2 00a m on the second Sunday in March End at 2 00a m on the first Sunday in November Manual DST Manual DST date time rules System gt General gt Identification Assign the system s name contact and location Item Definition Name The name of the equipment Contact Where the power equipment is located Location The person to contact about this equipment System gt General gt Security Set for security setting Item Definition Timeout The period in minutes that the system waits before auto logging off Secret Phrase The Authentication Phrase used to communicate with PowerPanel Business Edition Client System gt Network Service gt TCP IPv4 Display the current TCP IP settings IP address Subnet Mask Gateway and DNS server This also provides the function to obtain TCP IP settings from the DHCP server e DHCP Select the Enable DHCP option and click Apply to get IP address Subnet Mask and Gateway by DHCP Select the Obtain DNS Address from DHCP option and click Apply to get the IP of DNS from the DHCP e Manual Enter the TCP IP setting
34. vider is required before using the E mail to deliver the messages to SMS providers Select the Using E mail option in the Service Provider field Insert E PHONE NUMBER as recipient s mobile phone number and the E PHONE MESSAGE as event message describe in the specification Fill in the Recipient s Address Subject and Content The expressions will be replaced by the relevant content before the Agent Client sends a notification to the SMS provider System gt Notifications gt SMS Recipients Users can set up to 10 mobile phone numbers as SMS 20 CyberPower Remote Management System recipients The Recipients will receive a short message notification when events occur To add a new recipient click New Recipient To modify or delete an existing Recipient click the mobile number or Name of that recipient To test SMS settings click TEST button and see if the test message is correctly received System gt Reset Reboot Reset or reboot the UPS Item Definition Reboot RMCARD Restart the RMCARD without turning off and restarting the UPS Reset RMCARD Reset the RMCARD to default setting and restart it This action will not turn off or restart the UPS Reset RMCARD TCP IP Settings Reserved Reset the RMCARD to default setting but reserving TCP IP settings and restart it This action will not turn off or restart the UPS System gt About Display vital information for the Remote Management Ca
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