Getting started on myMartin
Contents
1. Please find more information about the 3D Partsfinder on myMartin under mySupport The ordering process b The shopping 5 N Delivery gt Shipping gt gt Payment gt N Confirmation F A F F F E de Fa F a A gt A How to place and complete an order In the following section we will guide you through the ordering process and we will explain the functionality and options you have when purchasing your Martin products on myMartin The ordering process consists of five steps Shopping cart Delivery address Shipping Payment Confirmation U UN PA We will use the MACIII profile as an example when going through the ordering process on the following pages 11 The ordering process N The shopping a cart F LZ step one myMartin tr HARMLAN Prod Ucts Martin Light Martin LED Video Martin Controllers Martin Smoke RUSH by Martin Martin Marketing Martin Outlet Customer center Customer Center Mew b address d r d ra d a 4 h Deer Shipping gt b Payment gt gt Confirmation ral Product search Search 3 items Order pozi o i Home Panier Cart Address Shipping aferview Neceipt A A a a Description Number ist price Disc Qty Amount MAC 700 Profile in a poder ic 90207000 MU EUR a 10 eur E PCBA Atomic 100 250 If used with MAX 7 lamp 62000067 EUR 5 EuR set jumper MAC Aura in cardboard 90232000 EUR Da 1 EUR E Sum of lines EUR e2. Martin w MAA MAN 6 items Order pool O KETE 06 06 2013 Blockbuster Martin Products InfoComm 2013 06 06 2013 Martin at ABTT 2013 09 12 2012 Product Discontinuations 310 2012 M PC Download for free Archive How to get started with myMartin Welcome to myMartin This manual gives you an introduction on how to use myMartin This will enable you to order products online 24 7 The front page e If you prefer another language than the current site you can choose between English German French and Italian by clicking on the flags in the right corner e You can search for all our products name or item number by using the Product search function e It is also possible to make a quick entry Search for an item number or an item name and add the item directly to the shopping cart e Get access to all Martin lights smoke and marketing products under Products J ust click on the product category and the Martin products will be shown to specify further e In our Customer Center section you can find all kinds of information regarding your Company account User information Quotations Order details and you can download a Statement of account and price lists Getting started on myMartin Home Kundencenter myCompany User Account User account You can update your personal details for your Martin Professio done making the changes You can also view your user access Edit user
3. myMartin User Manual y Martin by HARMAN Contents Getting started on IMA MN a o O O o deen 3 How dolchanee my password a a USer amen necia aii 4 PROCE Cta A O DO ET 5 QUICK O ASA iia 6 AOD S SDO een a a tah ncit sua ct morse ieh waredtlenetea rol ater fee ouanesinice T sal aden aaa E E 7 Product ak OW se ta ti 8 HOWTO MACS cl Sessa pee acetone a os 9 SDP INAO AO e COP EP In In ele acags el wectclel NEA E EAA E 10 MMe OPO SPINS Proces Si tase ture t US Saa 11 dhs MINE SOD A o RO E E IN OO aes 12 2 Delivery addres Senone A ad 13 O AP A E A E A E A 14 O A ER 15 SCOTIA ai OU AA aganydentesteuuuneentearmmseduuenansscentoss 16 COMDANV aenn aa aa a a a a a eta abet ncubaeia ene eteONneeten vehi obs latapnine nubian nee a a a wae ots etamaten cena 17 CUTS Oe A le assets secretaries caesar cle teenie sue ote seen e tsuneo ogee S 17 DVIS IGE aaa acca nna semen a ahaa em nuta te eaaleret ara Sate oestrous Samat uectaatncas a A Lea Seda mn rec eaten al 18 MYOUO ta HON Srta E NS 19 un A o E A O A A 20 MISE pto ioaa n 21 MY SUPDO Pra A A A ASA AA Aia 22 O 23 Getting started on Product search myMartin w HARMAN Martin Light Martin LED Video Martin Controllers Martin Smoke RUSH by Martin Martin Marketing Martin Outlet customer center Customer Center New myMartin Search IN THE FAST LANE Contact Martin Professional GmbH Robert Bosch Strabe 2 85716 UnterschleiBheim Germany Tel 49 0 89 3181229 0
4. Smoke C RUSH by Martin C Martin Marketing Fl Martin Outlet Finished goods only Finished goods and accessories Finished goods and spare parts All Prices List prices Net prices Format PDF Excel CSV Send to Send 18 My Price list Depending on your access limitations it is possible to print download price lists that include list prices or and net prices for Martin Professional products Select how you would like to receive it Grouped order The list of products is organized in the same way as the product catalogue It is beneficial for those who would like to view groups of products such as finished goods accessories and spare parts Links to product groups are also provided Numerical order Perfect for updating prices in your system and for those who are already familiar with the Martin Professional numerical system It is possible to receive both the numerical and grouped price lists in PDF or Excel format Customer Center My Quotations Product search myMartin A HARD If Martin Professional has sent any quotations to you please find these under myQuotations Prodi Martin Light Quotation number Valid from Valid to Show quotation Confirm quotation Martin LED Video 50000074 2 15 02 2011 09 03 2011 D 50000074 2 Go to confrmabomn i 50000078 1 28 02 2011 30 03 2011 s 50000078 1 Go to confirmation q To confirm quotations just click on balas
5. 9 EUR cr 90232000 1 4 050 00 EUR 40 2 430 00 EUR Add Spare Parts Flat List Add Add Add Weight Dir How to find spare parts If you wish to purchase spare parts to some of your existing Martin products these are available to all Martin products e If you click on spare parts for the MACIII profile all relevant spare parts to the MACIII profile will show This procedure can also be applied if you wish to order accessories e If you wish to order spare parts or accessories just enter the quantity you want and press Add The products will then be added to your shopping cart Product catalogue MAC Aura in cardboard Number Net price 90232000 4 050 00 EUR 40 2 430 00 EUR Quantity 1 Add 10 Weight Dimensions 3D Partsfinder How do find spare parts for a product Try the 3D Partsfinder The 3D Partsfinder is a user friendly tool designed to help you identify the spare parts you need You can find the 3D Partsfinder on myMartin by clicking on the 3D symbol Note The 3D Partsfinder only works with Internet Explorer Add product to shopping cart from the 3D Partsfinder When you have found the tem you are looking for click on it and the item number will appear in the Number box Please enter the number of quantity you would like to order and press Add The item s are now automatically added to your order on myMartin
6. Go to confirmation s Wal 11 FF E Martin Smoke You will then be able to add your RUSH by Martin delivery address and PO number The gunlaliaon Martin Marketing Martin Outlet Note Customer center Customer Center CEN 19 Customer Center My Orders Product search myMartin You are always able to check all your online Search 0 items w HARMAN orders and their status The order will change status from unconfirmed to confirmed when the Customer Care department has sent the order to the warehouse in Frederikshavn Denmark all spare parts orders or to Venlo Netherlands Order pool O Products Home Customer Center myOrders Martin Light Martin LED Video asia cacas ia ai la a Search View latest orders Page 11 988 gt Martin Controllers Status Your PO no Item Id y Ship Date Delivery mode Martin Smoke W C 0094337012 50096399 Invoiced 1 11860342 Wireset main 1 2013 07 16 Standard o a 50096399 Invoiced e 0094337012 55231403 LED Cooling m 1 2013 07 16 Standard a fi AIS h ed g ood S O rd e rs i Martin Marketing 50096391 Invoiced kan 0510160065 62006039 PCBA PSU 100w 1 2013 07 16 Standard Martin Outlet 50096377 Invoiced 20130685 97120055 I Fog Fluid 4 30 2013 07 16 TRUCK VE When the order is confirmed you can click 50096377 Invoiced 20130685 90716000 2510 Controll 5 2013 07 16 TRUCK VE on the order to g et detailed information on Customer cente
7. Overview Martin Smoke r s n Description Number List price Disc o Qty Amount RUSH by Martin MAC 700 Profile in cardboard 90207000 EUR 10 EUR When you have accepted the sales cond ItIONS PCBA Atomic 100 250V If used with MAX 7 mp set jumper 62000067 EUR Ya 5 EUR Martin Marketing MAC Aura in cardboard 90232000 EUR 1 EUR please click continue to complete your order Sum of lines EUR eShop discount EUR Martin Outlet Cart total EUR Shipping fee Freight Standa 397 90 kg EUR Total before sales tax VA EUR Sales tax VAT 19 6 EUR Total EUR Customer center All prices Hailability terms and specifications are subject to change without prior notice An order acknowledgement will be forwarded Customer Center New to you byMartin once you have completed your order Y I accept the Conditions of sale and I hereby also accept that Martin Professional may invoice electronically with the same legal effect as non electronical invoicing lt Back Continue gt 16 Customer Center Product search my i artin Search O items oy HARMAN Order pool Products ee Martin Light Home Martin LED Video UNES My Service My Campaigns Latest placed Orders Martin Controllers Order No Item Name Status Oty Martin Smoke RUSH by Martin Martin Marketing Martin Outlet Customer center Customer center New My Pricelist My Finance Test Tr _ F rae dl My Quotations My Partnership Test KA S a
8. Shop discount EUR Cart total EUR Empty cart Save to orderpool Continue gt Please note that availability is subject to change without notice as incoming orders are being processed You will be notified via an order confirmation about the final shipment date 12 1 The shopping cart e Check your order After adding the Martin products to the shopping cart click on the View cart button to check your order You can change the quantity and delete items from the order if you like e Current availability You will be informed if we do not have the requested quantity in stock You will be informed about the best possible shipping dates when you receive an order confirmation from Martin Professional e Sales multipla appears on some products which means that you are required to buy a minimum number of the particular product The system will automatically inform you about this e The Order pool function makes it possible for you to save the items in your shopping cart without completing the order Later you or a colleague can 1 Complete the order add delete items to the order or 2 Combine this with a new order 3 Delete the order Note any price changes will automatically be updated on the saved orders e Please click continue to move to the next step You can always go back and modify the order The ordering process 2 Delivery address Select a delivery address for your order e Use invoice ad
9. ase note that you can only select one delivery address pr order If you do not select any the order will automatically be shipped When you have selected the shipping method to the invoice address please click continue 14 The ordering process The shopping Delivery j cart F address Prepayment Customer elf you are a prepayment customer your last step in the ordering process will be to pay with either credit card or make a transfer eWhen you pay with a credit card the order will be confirmed on the same day by the Customer Care dept You will receive an order confirmation with the best possible shipping dates eWhen making payment by transfer please use the Note box to inform us about the time date that you plan to make the transfer You will receive an order confirmation with the best possible shipping dates once the transfer is made and has been confirmed by our finance department Payment P H Confirmation d i 5 j step four Pi I nvoice Customer e As an Invoice customer you have a regular invoicing agreement with Martin Professional However you are also able to make a prepayment if you prefer elf your account is not overdue Customer Care will send the order confirmation as soon as possible elf your account is overdue Customer Care will send the order confirmation as soon as you have made the required payments and the account is no longer overdue 15 4 Payme
10. ase write this in the Note box The Customer Care department will be informed about any notes before the order lt Back Continue gt IS processed and shipped Note Once you have selected a delivery address and written your comments please click continue 13 The ordering process 3 Shipping Ni Ba When placing your order you can select Shipping between a standard or express shipment Ns i NE N bh e Standard The shopping Delivery N Payment gt gt Confirmation F cart r address i y r e Express a Note You can only select one shipping method per order this includes combined orders with Product search products shipped from both Denmark and the myMartin Search 3 items Netherlands w HARMAN Products Home Panier Order pool Special agreements Ex Works customers Martin Light Martin LED Video os nei S ae ipa If you have an Ex Works agreement with a Martin Professional then you will be asked to Pa es select a Pickup shipping method on all SEER E ene products shipped from Venlo the Netherlands il a ore q Please remember to advise Venlo of loading date at least 24 hours prior to arrival dm l All products shipped from Frederikshavn ies Denmark will be shipped Standard or Express e You will be asked to select one of these Customer Center LZ Oe shipping methods on all spare parts orders lt Back Continue gt rt Tai ee Gem adda mateastaandis Ple
11. ct Search field Press Search and you will then be directed to the product information page When you have found the product you need you will be able find information regarding Price Dimensions product specifications Spare parts and Accessories For example if you want to order PowerCon just select the quantity you want and click on the Add button The item s will then be added to your shopping cart Product catalogue Quick Entry Quick Ordering 90233000 Quick Ordering Paste your order lines frym Microsoft Excel or a similar program Need help Click here aste lines here Add Delete Number Name Oty Status a Y E Y a Y a Y Quick Ordering If you have a list of item numbers including quantity you can add all the items directly to your shopping cart e Log on to your myMartin account and click on Quick Ordering on the front page e Select the item numbers and quantity you wish to order Copy the selected data press Ctrl C and then paste it Ctrl V into the box that says Paste lines here All the products and quantity will now appear on a list e Press Add and go to the shopping cart to complete your order e If this error Product not found occurs there might be certain reasons for this The item number is mistyped and does not exist The item is discontinued and is no longer for sale You either need to correct the mistyped item number and press Enter or y
12. dress If you want the delivery address to be the same as your invoice address you only need to fill out the invoice address Then select Use invoice address in the drop down menu under Delivery address This means that you do not have to add a Product search delivery address myMartin Search 3 items w HARMAN te Th 4 The shopping gt Confirmation y card f ii Fi pana step two e Delivery address already saved You can use the drop down menu to select a specific delivery address that has already Order pool Products Home Panier EE Cart Address Shipping Overview Receipt been saved on your myMartin account by Martin LED Video e gt gt gt our Customer Care department Martin Controllers Invoice address Delivery address Click on the delivery address and the AE aie aes een address will automatically be filled in for RUSH by Martin you Company Company If you have other addresses that you regularly Martin Marketing a use please contact our Customer Care dept to Martin Outlet have these uploaded to your myMartin account Address Address Address Address 2 e New one time delivery address ol o If you want to enter a new one time Customer Center EEA em delivery address please select New un Pi delivery address and enter the address ountry ountry you want Phone Phone Email Email Comments to the order If you have any special comments to the order ple
13. information Title Function First name Middle name Last name Job title Email Business phone number Mobile phone Edit eShop login User name Password Repeat password Update Cancel How do change my password and username Once you have been added as a uSer a login will automatically be created by our system and then sent to you by e mail You can always change your user name and password if you like Simply follow the steps described below 1 Log on to myMartin 2 Go to Customer Center gt chose your profil 3 Find the section called Edit eShop login and fill in your preferred user name and password 4 Please remember to click the Update button when you are done making the changes Your new user name and password take effect immediately Product catalogue Quick Entry 90233000 90233000 MAC Viper Profile in cardboard Product search atomic Search How to find a product if you have the item number If you have the item number for the part you need you can search for it at the Quick Entry field J ust enter the item number and then press Add to add it to your shopping cart You can also try the Quick Ordering function if you want to add more than one item number see page 7 How to find a product if you have the item name If you have the name of the product or just parts of the name you can use the Produ
14. m Contact FAQ Legal User Manuals 17 Company The master data of your company is added to your Martin Professional account The master data includes the invoice address of your company contact persons linked to your Martin account the name of your internal administrator if any and myMartin access limitations You can find the master data of your account under Company account User account View and update your own data e g name e mail phone number username password to myMartin etc Company account Here you will find a list of all the employees at your company who are linked to your Martin Professional account You can also find your alternative delivery addresses linked to the account if any User management This feature is only available for the Administrator of your account You can delete and add new employees to your account and then give access limitations to them on myMartin We strongly recommend that you appoint an account administrator If you have not already done this please contact our Customer Care department Customer Center myMartin iy HARMAA Products Martin Light Martin LED Video Martin Controllers Martin Smoke RUSH by Martin Martin Marketing Martin Outlet Customer center Customer center New Product search Home Customer Center myPrice list Grouped Numerical Products All E Martin Light Martin LED Video El Martin Controllers O Martin
15. nt How to pay for your order depends on your individual agreement with Martin Professional e Prepayment customer If you are a prepayment customer under the terms of our agreement you will be asked to pay by credit card or transfer by your bank o Credit card payment If you pay by credit card your order will be Shipped at the best possible shipping date o If you pay by bank transfer Please note that there may be a delay in shipping your order It can take 1 3 weeks before the bank transfer is confirmed e Invoice customer As an invoice customer you will be asked to select your preferred method of payment You have the following two options o Invoice o Prepayment read info described above The ordering process 5 Confirmation A The last step in the ordering process provides 5 you with the full price including the freight costs and taxes Confirmation E N S Theshopping Delivery 3 gt gt sisal E y mera Shipping gt Payment Please check all the details to make sure that ia P F a Fi everything is correct step five e Remember to tick the box to show that you cercos a have read and understand the conditions of myMartin Search 3 items sale w HARMAN Order pool O Products Home Panier Martin Light Cart Address Shipping Overview Receipt Martin LED Video J J y e y Martin Controllers a
16. o download only open postings Please note if you wish to download all postings made from the company account you need to specify a time period by entering a from date and to date This is required in order to see all postings Within 15 minutes you will receive an e mail with the specified statement of account Statement of account Date from Only open postings Y Request statement of account 21 My Finance If the Administrator of your account an employee from your company has given you access to this feature you will be able to download your Statement of account Customer Center My Support ES Under Customer Center gt OO Es My Service My Campaigns mySupport you can find all relevant legal documents User manuals for e cc tis Po pad myMartin FAQ and Contact details for Martin Professional Latest placed Orders View All P A My Pricelist My Quotations TEST Contact FAQ Legal User Manuals 22 Miscellaneous The shipping process has not changed You will experience the Same ordering procedures as normal If the items are in stock and the order is made before 11 59 a m local time Denmark we are able to ship the same day Note if you are asked to make payment this must be done before we can ship your order If you want the order shipped on a specific date please write this in the Note box on the order Our Customer Care department will then process you
17. ou need to delete the line by clicking on the red delete symbol ES Only then will you be able to add the order to your shopping cart Product catalogue MAC 101 in cardboard Number Stock List price Disco Buy more and save 2 Net price MAC Aura in cardboard Mumber Stock List price Disc Net price Quantity Quantity 9023 1 600 EUR a EUR 1 Add 90232000 EUR fo EUR 1 Add Availability symbols e The symbols indicate the product availability If you run the cursor on the symbols on the screen you will see further specification of the availability An explanation of the symbols O E In stock Not in stock When your order is placed you will soon receive the best possible shipping dates Make to order 2 4 weeks delivery time Customized item 4 8 weeks delivery time Finished gods and Accessories Soon discontinued still limited stock available Spare part This product is expeted to be avaible for purchase on myMartin until date Discontinued and no stock available Product catalogue MAC 101 in cardboard Number Stock List price Disco Buy more and save E Net price Details Accessories Spare parts MAC 101 M 90231600 o Weight Dimensions Video presentation See how Martin en this and other Note tha fower cables and Neutrik PowsrCon connectors must be ordered separately Please find these at the below acc afe
18. r 50096333 Invoiced 20130679 97120435 Pro Steam Sim 1 2013 07 16 TRUCK VE the orde r e g O rder confirmation f delive ry Customer center 50096333 Invoiced 20130679 97120401 Pro Haze Flui 144 2013 07 30 TRUCK VE n ot e an d j NVO j ce 50096333 Invoiced 20130679 97120021 Pro Smoke Sup 192 2013 07 16 TRUCK VE 50096333 Invoiced 20130679 92250400 Jem Hydra hea 11 2013 07 16 TRUCK VE E 50096333 Invoiced 20130679 92250200 Jem Hydra bas 1 2013 07 30 TRUCK VE Dede rGetais You can find specific order information here for example Shipping dates Shipping method Which warehouse is the product sent from Booking number Etc Your order 50096489 0C055610 15 07 2013 0C055611 15 07 2013 0C055638 16 07 2013 Order documents 206454 16 07 2013 You can reprint the order confirmation and invoice of all orders You can also check the status of the order 207011 18 07 2013 Invoices 01114225 16 07 2013 01114440 18 07 2013 20 Customer Center myMartin tr HARMAN Martin Light Martin LED Video Martin Controllers Martin Smoke RUSH by Martin Martin Marketing Martin Outlet customer center Customer Center New Product search 3 items Order pool O Home Customer Center myFinance Statement of account You can download a statement of account for any given period You can download all postings or just open postings Please tick the box below if you wish t
19. r order accordingly You are responsible for maintaining the confidentiality of your username and password which are your personal login details Any use of your login details whether authorized or not is the responsibility of you as the user Martin Professional is not responsible or liable for any unauthorized use You agree to immediately notifying Martin Professional if you suspect any unauthorized use of your login details 23 We would very much like your comments and ideas regarding myMartin We are always available to answer any questions that you may have If you have any questions comments or ideas on how to improve myMartin please feel free to contact Martin Professional at mymartin martin com
20. s even colors from FO fixtures Spare Parts Flat List The MAC 101 is a remarkably small super light and easy to use LED moving head wash light with an amazingly bright beam for such a compact luminaire It features rapid movement and calibrated colors with a low price tag that allows for revolutionary set stage and decorative lighting design Vanable CTC Color calibrated 2400 im output Bright and tight beam 13 d eld angle Smooth electronic dimming Ultra compact low weight design 3 7 kg Rapid movement the fastest MAC ever High efficieny low power consumption long lifetime Product information If you want to read about details and product specifications for each product just click on the product and you will get this page e You can choose between details accessories Spare parts and Spare Parts Flat list The details are specified as shown on this page You can also find a user manual for the product e If you click on spare parts or accessories for the MAC 101 you will be able to see all the products which might be relevant in connection with the MAC 101 Product catalogue MAC Aura in cardboard Details Number Stock List price Disc Net price Quantity Accessories Spare parts MAC Aura Ready for pack 34000192 Cardboard Box Mac Aura Net price 6 36 EUR 1 34200101 Foam half for Mac Aura sates ay ams a 34240006 Plast bag 600x850 Spandepose Net price 0 0
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