User Manual Back-UPS BE 450G/550G/650G1
Contents
1. Type Sealed maintenance free lead acid BE450G RBC114 BES50G RBC110 Battery BE650G1 RBC17 Average Life 3 5 years depending on the number of discharge cycles and environmental temperature Net Weight Replacement battery cartridge BE450G 10 lb 4 7 kg BE550G 12 Ib 5 5 kg BE650G1 14 lb 6 2 kg Dimensions 12inx 7inx3in Physical Length x Width x Height 30cm x 18cm x9 cm Operating Temperature 32 F to 104 F 0 C to 40 C Storage Temperature 5 F to 113 F 15 C to 45 C Operating Relative Humidity 0 to 95 non condensing humidity Operating Elevation 0 to 10 000 ft 0 to 3000 m This device complies with part 68 and part 15 of the FCC rules Operation is subject to the following two conditions 1 This device EMI may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Compliance Connect the Battery The Back UPS is shipped with one battery cable disconnected Remove the Stop Connect the Battery label that covers the outlets Prior to connecting any equipment to the unit connect the battery cable to the unused battery terminal It is normal for small sparks to be seen when the battery cable is connected to the battery terminal O Press the battery compartment cover release tab located on the rear side of the Connect the battery cable securely to the unit Slide the battery c2. in this guide Connected equipment loses power A Back UPS overload condition has occurred Remove all nonessential equipment connected to the outlets One at a time reconnect equipment to the Back UPS The Back UPS battery is completely discharged Connect the Back UPS to AC power and allow the battery to recharge for eight hours PowerChute software has performed a shutdown due to a power failure This is normal Back UPS operation Connected equipment does not accept the step approximated sine waveform from the Back UPS The output waveform is intended for computers and peripheral devices It is not intended for use with motor driven equipment The Back UPS may require service Contact Schneider Electric IT SEIT Technical Support for more in depth troubleshooting seconds The Power On LED is illuminated and the Back UPS beeps 4 times every 30 The Back UPS is operating on battery power The Back UPS is operating normally on battery power At this point the user should save all open files and shutdown the computer When AC power is restored the battery will recharge every second The Power On LED flashes once every second while the Back UPS beeps once The Back UPS battery has approximately two minutes of remaining runtime The Back UPS battery is near a total discharge state At this point the user should save all open files and shutdown the computer When AC power
3. the Back UPS did not come with a PowerChute CD go to www apc com and download the software free of charge Turn On the Back UPS Press the POWER ON button located on the top of the Back UPS The Power On Replace Battery LED will illuminate and a single short beep will be audible to indicate that the Back UPS is providing protection for connected equipment The Back UPS battery charges fully during the first 16 hours while connected to AC power The Back UPS battery will charge while the Back UPS is switched on or off and is connected to AC power Do not expect full battery run capability during the initial charge time If the red Building Wiring Fault LED located on the side of the Back UPS illuminates do not operate the Back UPS Have a qualified electrician correct the building wiring fault Warranty The standard warranty is two 2 years from the date of purchase Schneider Electric IT SEIT standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an SEIT Technical Support representative SEIT will ship the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to SEIT SEIT pays ground freight transportation costs to sh
4. APC MEAE A E SE eA by Schneider Electric Inventory Safety and General Information Inspect the package contents upon receipt Notify the carrier and dealer if there is any damage Read the Safety Guide supplied with this unit before installing the UPS e This UPS is intended for indoor use only e Do not operate this UPS in direct sunlight in contact with fluids or where there is excessive dust or humidity Be sure the air vents on the UPS are not blocked Allow adequate space for proper ventilation e The battery typically lasts for two to three years Environmental factors impact battery life Elevated ambient temperatures poor quality AC power and frequent short duration discharges will shorten battery life e Connect the UPS power cable directly to a wall outlet Do not use surge protectors or extension cords Specifications Voltage 120 Vac Nominal Frequency 60 Hz 3 Input Brownout Transfers 92 Vac Typical Over voltage Transfer 139 Vac Typical UPS Capacity BE450G 450 VA 257 W 4 battery backup outlets BES550G 550 VA 330 W BE650G1 650 VA 390 W Output Total Amperage all outlets 12 A including UPS output Voltage On Battery 115 Vac 8 Frequency On Battery 60 Hz 1 Transfer Time 6 ms Typical 10 ms maximum Protection AC Surge Protection Full time 340 Joules and EMI RFI Filter Full time Filtering AC Input Resettable circuit breaker
5. e common problems 2 If the problem persists contact Schneider Electric IT SEIT Customer Support through the APC by Schneider Electric Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call SEIT Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c Ifthe unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC by Schneider Electric Web site for country specific instructions 3 Pack the unit in the original packaging whenever possible to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty 4 Always DISCONNECT THE UPS BATTERIES before shipping The United States Department of Transportation DOT and the International Air Transport Association IATA regulations require that UPS batteries be disconnected before shipping The internal batteries may remain in the UPS 5 Write the RMA provided by Customer Support on the outside of the package 6 Return the unit by insured pre paid carrier to the address provided by Customer Support APC by Schneider Electric IT Customer Support Worldwide For country s
6. ip the replacement unit to the customer Status Indicators Status LED Indicator Audible Indicator On Audible Indicator Terminates Power On The Back UPS is supplying AC power to connected equipment The green LED illuminates None N A On Battery Back UPS supplying battery power to battery backup outlets The green LED illuminates The LED is not illuminated during the beeps Back UPS beeps 4 times every 30 seconds Beeping stops when AC power is restored or the Back UPS is turned off Low Battery warning The Back UPS is supplying battery power to the battery backup outlets and the battery is near a total discharge state The green LED illuminates with rapid green flashes The Back UPS emits rapid beeping every 1 2 second Beeping stops when AC power is restored or the Back UPS is turned off Replace Battery The battery is disconnected The battery needs to be charged or replaced e Replace Battery LED flashes e Replace Battery and Power On Back UPS is turned off Constant tone Constant tone While on battery power the battery is completely discharged The LEDs flash alternately Overload Shutdown None Constant tone Back UPS is turned off While on battery power an overload condition has occurred in one or more of the battery backup outlets while the Back UPS is operating on battery power Sleep Mode None The Back UPS beeps The beeping stops when once e
7. is restored the battery will recharge The Back UPS has an inadequate battery runtime The battery is not fully charged The battery is near the end of useful life and should be replaced Leave the Back UPS connected to AC power for 16 hours while the battery charges to full capacity As a battery ages the runtime capability decreases Contact APC by Schneider Electric to order replacement batteries The Building Wiring Fault LED illuminates The building wiring presents a shock hazard that must be corrected by a qualified electrical Do not operate the Back UPS Call a qualified electrician to correct the building wiring fault outage The connection from the Back UPS to the internet is lost during a power The modem has lost power Connect the modem cable into one of the Battery Backup Surge Protection outlets 2013 APC by Schneider Electric APC the APC logo Back UPS and PowerChute are owned by Schneider Electric Industries S A S or their affiliated companies All other trademarks are property of their respective owners Voltage Sensitivity Adjustment optional The Back UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment In situations where either the Back UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage 1 Connect the Back UPS to a wa
8. ll outlet The Back UPS will be in Standby mode no indicators will be illuminated 2 Press and hold the ON OFF button for 10 seconds The OnLine LED will illuminate alternately green amber red to indicate that the Back UPS is in Program mode 3 The Power On Replace Battery LED will flash either green amber or red to indicate the current sensitivity level Refer to the table for an explanation of the transfer voltage sensitivity levels 4 To select LOW sensitivity press and hold the ON OFF button until the LED flashes green 5 To select MEDIUM sensitivity press and hold the ON OFF button until the LED flashes red 6 To select HIGH sensitivity press and hold the ON OFF button until the LED flashes amber 7 To exit Program mode wait five seconds and all LED indicators will extinguish Program mode is no longer active LED Input Voltage Range Flashes Sensitivity Setting for AC Operation Recommended Use Green LOW 88 Vac to 142 Vac Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions Red MEDIUM 92 Vac to 139 Vac Use this setting under normal factory default conditions Amber HIGH 96 Vac to 136 Vac Use this setting when connected equipment is sensitive to voltage and waveform fluctuations Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminat
9. over off battery terminal Reinstall the battery compartment cover Be sure that the release tab locks into place Wall Mount Installation e Horizontal installation use 2 screws 7 3 186 3 mm apart e Vertical installation use 2 screws 5 4 137 2 mm apart e Allow 5 16 8 mm of the screw to protrude from the wall Replace Battery Use only approved APC by Schneider Electric replacement battery cartridges Deliver used batteries to a battery replacement facility in the packaging provided by APC by Schneider Electric with the replacement battery cartridge To order replacement battery cartridges contact APC by Schneider Electric Connect Equipment Oo 0 O0 Q 000000 DI aren C C Battery Backup 4 Surge Protection Back UPS APC Surge Protection 000000 00 O Battery Backup Surge Protection outlets Battery backup outlets provide protection to connected equipment when the Back UPS is turned on and connected to AC power Battery backup outlets receive power from the Back UPS for a limited period of time when a power outage or brownout condition occurs Battery backup outlets provide protection from power surges or spikes Connect a computer monitor and other peripheral devices to the outlets Surge Protection outlets Surge protection outlets provide protection to connected equipment when the Back UPS is connected to AC power and is switched on or off Surge protec
10. pecific customer support go to the APC by Schneider Electric Web site www apc com EN 990 4419C 06 2013
11. tion outlets provide protection from power surges or spikes Connect a printer scanner or other peripheral devices to the surge protection outlets Connect telephone line Circuit Building O Wiring Fault Breaker Tel Out G gt Push to Tel n Reset PowerChute USB Port A CAUTION Refer to bottom of unit for safety markings bu201b The Back UPS protects equipment connected to a telephone line from power surges when connected through the Back UPS coaxial connectors PowerChute Personal Edition Software Overview Use PowerChute Personal Edition software to configure the UPS settings Protect your computer and other equipment during a power outage During a power outage PowerChute will save any open files on your computer and safely shut it down When power is restored it will restart the computer Configure the UPS to use features such as power saving outlets shutdown configuration and alarms Monitor the UPS for power usage and power events Note PowerChute is only compatible with a Windows operating system If you are using a Mac OSX use the native shutdown feature to protect your system See the documentation provided with your computer Installation Use a USB cable to connect the Data port on the rear panel of the UPS to the USB port on your computer If the Back UPS came with a PowerChute CD insert the CD into your computer and follow the on screen instructions If
12. very four e AC power is restored qualified electrical The building wiring presents a shock hazard that must be corrected by a Back UPS will awaken once AC power is restored seconds e If AC power is not restored within 32 seconds e The Back UPS is turned off Building Wiring Fault Building Wiring Fault LED None The Back UPS is unplugged from the wall outlet illuminates red or is plugged into an improperly wired outlet Troubleshooting Problem and Possible Cause Solution The Back UPS will not turn on The Back UPS has not been turned on Press the POWER ON button The Back UPS is not connected to AC power there is no AC power available at the wall outlet or the AC power is experiencing a brownout or over voltage condition Make sure the power cord is securely connected to the wall outlet and that there is AC power available at the wall outlet Where applicable check that the wall outlet is switched on The battery is not connected Connect the battery Refer to Connect the Battery on page 1 of this manual In the event that the Back UPS receives no AC power and the battery is connected a cold start can be initiated Press and hold the POWER ON button until the Back UPS emits two beeps The Back UPS is on the Replace constant tone Battery LED flashes and the unit emits a The battery is disconnected Refer to the Connect the Battery on page 1
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