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User manual of RICON M2M terminal management platform v1 0 3

1. Click Terminal Statistic to enter Statistic searching page gt Input searching conditions and click OK icon Search result will be shown 2 4 Search condition instruction Terminal ID Terminal ID Manually input must be 16 Alphanumeric combination Agent ID Terminal name Manually input must be 16 Alphanumeric combination Version 1 0 3 RICON M2M terminal management platform User manual Start and end date Searching between these date Select a data Need input both start and end date or keep both blank 2 4 15 Remote upgrade terminal terminal list drop down list Task intro Remote upgrade terminal send the upgrade packet to terminal and updating terminal to latest version Precondition 1 Legal users successfully login platform system 2 Terminal online Operation steps D Attention e Only online terminal could be upgraded Click Terminal to enter terminal list of HOME GROUP as default Click in the check box of terminals which need upgrade Then select Remote upgrade at the bottom drop down list of this page and click OK Remote upgrade gt Select an upgrade package and clic to start your upgrade A progress bar window will pop up as shown below in Image 2 39 Select a upgrade packet Image 2 39 Select a upgrade packet Select upgrade package Select Name Version Size Byte Create date 2011 12 07 09 45 QT uuu term fke 5849348 Byte n Termi
2. NTP Server IP or Domain ntp sjtu edu cn NTP Synch Interval 1 85535 Time Zone abu dhabi muscat Contrast to terminal GUI as in Image2 23 clock parameter of terminal Image2 23 clock parameter of terminal System Took Clock Account Tools Files Local Log Remote Log System Clock Configure Status Enable Status ntp sjtu edu cn NTP Server IP or Domain 600 1 65535 NTP Synch Interval Time Zone abu dhabi muscat v Configuration of NAT please refer to Image 2 24 NAT parameter of platform Version 1 0 3 RICON M2M terminal management platform User manual Image 2 24 NAT parameter of platform Modify parameter DHCP Server ICMP Check SNMP Meh Remote Log Clock WT PAT m I urce Interface Source Port Replace Address Replace port Action 10 0 2 3333 1633 33 175 3 3 3 Delete Contrast to terminal GUI as in Image 2 25 NAT parameter of router Image 2 25 NAT parameter of router Forward NAT Static Route NAT Rules Configure MASO Mode modem HAT HAPT Rules Patch management Click Delete to remote patch from terminal device Click Refresh to view the record to view the state of parameter Configure section If it state is Get failed please click get latest parameter to retrieve information from device Please refer to Image 2 26 patch management in pla
3. d 512 Interval 60 3 i Retry 3 Jr512 Retry 3 o Running Timeout 23 1 855535 23 Interface modem 1 v Interface modem 1 v nenon emp Y Action icmp v Contrast to terminal GUI as in Image 2 11 Parameter Select in terminal GUI Image 2 11 Parameter Select in terminal GUI Network LAN Modem Parameter Select DNS DHCP Server Parameter Select Configure Parameter Select Rules intervals Timeouts Version 1 0 3 RICON M2M terminal management platform User manual DHCP Server section please refer to Image 2 12 platform DHCP parameter Image 2 12 platform DHCP parameter Mocify parameter SNMP Meh Remote Log IP Address Range Start 2 2 2 3 eg A B C D IP Address Range End iameter Select ICMP Check eg A B C D GateWay 2 2230 eg AB C D DNS1 22 2 30 eg amp B C D DNS2 222430 eg A B C D Status Enable 9 Disable Save Refresh getlatest parameter Contrast to terminal GUI as in Image 2 13 DHCP parameter in terminal GUI Version 1 0 3 RICON M2M terminal management platform User manual Image 2 13 DHCP parameter in terminal GUI Network LAN Modem Parameter Select DHCP Server DHCP Configure Add IP And MAC IP Address tea A B C D MAC Address eg 00 1A 4D 34 B1 8E Status DHCP Server Settings Ip Pool IP Address Range Start 2 2 2 3 eg A B C D IP Address Range End eg A
4. e Please note if parameter on terminal has been pre set and no need to be changed Don t setup rule with all parameters like APN Username Password etc Otherwise parameter in terminal will be modified by auto install feature e Arule excel file should not being used when need to be imported e Current platform support at most 20 000 rules S Giessen s Auto install a gt Edit template according to user s needs Import rule file according to instruction of each parameters in rule in table 2 1 instruction of rule parameters 2 1 Rule introduction Router ID Last 16 characters of serial For example 32R201111ZH12001 number WMMP IP Platform public IP address for Public IP registration WMMP PORT Platform service port for Could be 0 65535 default value registration 999 SIM 1 SIM card number of SIM1 Normal SIM cards issued by ISP APN 1 Access Point Name of SIMI Provided by ISP Normal SIM cards issued by ISP gt Import rule file according to instruction 2 6 2 Import rules Version 1 0 3 RICON M2M terminal management platform User manual 2 3 2 SLA setting Task intro Users can set a proper threshold of alarm when any value of terminal state exceeds the threshold alarm will be triggered and alarm record will be shown in platform Precondition 1 Legalterminal register to the platform 2 Admin user login to platform Operation steps Click the System wr SLA set edit the threshold
5. As shown in Image 2 31 search daily report Image 2 31 search daily report 32R2011097H12001 Daily report Search date 2011 12 08 E ES 2011 Year 1117 12 08 32R2011092 eee OCOD Cue toco bekeek lt Di ekeeke eee Version 1 0 3 RICON M2M terminal management platform User manual KPI Time 01 00 Image 2 32 daily report search result 201 1 1 2 08 32R201 10 32H1 2001 Terminal operating i nf 00 00 02 00 03 00 04 00 05 00 06 00 Signal dBm H3 7 1 101 59 71 101 B8 Online timal s 3800 3800 3800 3800 3800 3800 3800 Out of service 0 0 0 0 0 Network switch a a a g a a 0 SIM switch a a a a a 0 0 TX flow 28 41KB 30 04KB 2B 3KB 28 41KB 30 04KB 2B 3KB 28 41KE REX flow 28 41KB 30 04KB 2D 3KB 28 41KB 30 04KB 2D 3KB 28 41KE sim1 flow 28 41KB 30 04KB 2D 3KB 28 41KB 30 04KB 2D 3KB 28 41KE simz flow 28 41KB 30 04KB 2B 3KB 28 41KB 30 04KB 2B 3KB 28 41KE Facket loss 0 0 0 0 Avg latency 0 000 0 000 0 000 0 000 0 000 0 000 0 000 Cell switch a a a a a a 0 KPI Time 12 00 13 00 14 00 15 00 16 00 17 00 18 00 Signal dBm p9 71 101 AS 71 101 Online time s 3800 3800 3800 3800 3800 3800 Dut of service 0 0 0 0 0 Network switch a a a g 0 SIM switch 0 0 a g g TA flow 28 41KB 30 04KB 29 3KB 28 41KB 30 04KB 28 3KB j RX flow 28 41KB 30 04KB 2Z9 3KB 28 41KB 30 045 29 3K 5 sim1 flow 28 41KB 30 04KB 29 3KB 28 41KB 20 045 28 3KB e simz flow 28 41KB 30 04KB 29 3KB 28 41KB 30 045 29 3K 5
6. Fadet loss 0 0 0 0 0 Avg latency 0 000 0 000 0 000 0 000 0 000 0 000 Cell switch 0 0 a g g 0 View Graph amp Download Excel gt Click View Graph amp Download Excel icon under this sheet A window will pop up and show above sheet in Graph You could download the sheet in Excel by click the Download Excel File icon As shown in Image 2 33 terminal network parameter record below Version 1 0 3 RICON M2M terminal management platform User manual Image 2 33 terminal network parameter record Packet loss total flow Cell switch 50 60 7 te 5 0 X 50 90 1 100 j 103 0 101 0 110 re Q9 S amp F P s s od PF PF PF 9 FF SF F OS oo d Cc MPP e Download Excel File 2 4 8 Search Single terminal log terminal detail gt terminal remote log Task intro Get the 15 days log of certain terminal and you could download it in TXT Precondition Legal users successfully login platform system Operation steps gt Click Terminal to enter terminal list of HOME GROUP as default icon Selectthe target Terminal group you may check Terminal list for reference Click on the right to check terminal details You may check Terminal details for reference Version 1 0 3 RICON M2M terminal management platform User manual Ta Remote log Click icon in this page and
7. OK Reset gt Input legal threshold value click OK to set threshold value For threshold value please refer to table 2 8 set warning threshold value 2 4 Set warning threshold value Parameter Description How to Configure name Availability Terminal online rate threshold Manual input Value range integral No within 1 100 Packet loss Terminal packet loss rate Manual input threshold Value range integral No within 1 100 Signal Terminal signal strength Manual input threshold Value range integral No within 113 51 Out of service Terminal restart times Manual input threshold Value range integral No within 1 10 Version 1 0 3 RICON M2M terminal management platform User manual Parameter Description How to Configure name Cell switch Cell switchover times Manual input threshold Value range integral No within 1 10 SIM switch SIM card switchover times Manual input threshold Value range integral No within 1 10 2 6 2 Import rule Task intro Import rule setup legal terminal list judge by last 16 number of terminal serial number platform will judge the legality of a terminal as per the import rule and will move terminals which don t fit import rule into the group of pending Precondition Login user is admin and login on the platform successfully Version 1 0 3 RICON M2M terminal management platform User manual Operation steps Y Click syste
8. Restart terminal in order to make the new parameters effective and start new service Precondition 1 Legal users successfully login platform system 2 Terminal online Version 1 0 3 RICON M2M terminal management platform User manual Operation steps D Attention Terminal must online gt Click Terminal to enter terminal list of HOME GROUP as default gt Click in the check box of terminals which need upgrade Then select Restart terminal at the bottom dropdown list of this page and click OK Then selected terminal will be rebooted 2 4 18 Modify parameters terminal list drop down list Task intro Please refer to 2 4 4 Set parameter terminal Precondition Please refer to 2 4 4 Set parameter terminal Operation steps Please refer to 2 4 4 Set parameter terminal 2 5 Group section About this function After terminals registered to platform system you could divide them into groups to convenient your management You could create edit delete group Precondition Legal users successfully login platform system 2 5 2 Add new terminal group Task intro Add new group in home contents in order to manage all terminals in group Precondition Legal users successfully login platform system Version 1 0 3 RICON M2M terminal management platform User manual Operation steps Click Group to enter Group manages part gt Click a group name in left tree catalogue then click Ea Manage Group
9. keep pressing shift meanwhile press another terminal Thus all terminals from beginning to end are selected gt Press to move terminals from left side to the blank area in right side t eu gt Also terminals in the blank area in right side can be selected and then press to move them to left side to cancel change operation Refer to the following Image 2 43 change group of terminal select termina Image 2 43 Change group of terminal select terminal AgentiID ao00000000000009 Terminal list List of terminal which need to change group DO000000000000000 32R2011112H12001 0000000000000001 0000000000000004 0000000000000005 D000000000000007 Dn MEEEEEEEEERRR2RRESS ZZ sdi 0000000000000012 0000000000000014 0000000000000015 gt gt 0000000000000016 E 0000000000000017 0000000000000003 gt Click next select a group to which the terminals will be moved then click OK to move the terminal to a new group Refer to Image 2 44 Select new group for terminal Version 1 0 3 RICON M2M terminal management platform User manual Image 2 44 Select new group for terminal Change terminal s group of Home Home BACK 2 5 6 Edit terminal Task intro To edit terminal is to edit the agent ID Location info of a terminal Precondition Login user is a legal user of the platform and login on the platform successfully Operation steps C
10. manage group page gt Click Delete group then there will be a confirmation widow click OK to delete all terminals in this group all sub groups in this group and all terminals in the sub groups Click Cancel to get back to previous page without deleting operation Refer to the following Image 2 42 delete terminal group Terminal group B Home B test 2 5 5 Chang group of terminal Task intro Image 2 42 Delete terminal group ill Current page Group gt Manage group Operation Modify group Add sub group Delete group Change terminal s group of test Change the directory of a terminal or to move a terminal in a group to another group Version 1 0 3 RICON M2M terminal management platform User manual Precondition 1 Login user is a legal user of the platform and login on the platform successfully 2 There is terminal in the group Operation steps gt Click group to get into group gt Click a terminal group name on the left directory tree and then click E Manage Group on the right top side to get into the manage group page gt Click Change terminal s group of xxx group name to get into change group of terminal gt Select terminal 1 Select a terminal click the terminal 2 Select multiple terminals press ctrl meanwhile select multiple terminals 3 Select multiple terminals from beginning to end click a terminal then
11. 3 Click System gt Authorization then click Blacklist tab to show blacklist terminals gt Click Alito pending list on the right top side of terminal list page to move all terminals in black list to pending list 2 6 9 Move terminals from blacklist to Home Task intro Move terminals from blacklist to home group The moved terminals will be legal and their info will be added in rule list of the platform Meanwhile platform will treat them as legal terminals and will record their all operation info Version 1 0 3 RICON M2M terminal management platform User manual Precondition Login user is admin and login on the platform successfully Operations steps Option 1 gt Click System gt 9 Authorization then click Blacklist tab to show blacklist terminals gt Click on the terminal line To home row to move the terminal to Home Option 2 Click System gt 9 Authorization then click Blacklist tab to show blacklist terminals Click check box at the beginning of the terminals select one or multiple terminals then click To home to move selected terminals to Home group Option 3 gt Click System gt 9 Authorization then click Blacklist tab to show blacklist terminals Click 7AWtohome on the right top side of terminal list page to move all terminals in black list to Home 2 6 10 Upload upgrading packet Task intro Upload
12. 4 2011 12 08 18 31 00 Signal signal strength 112 below the threshold 100 2 32R2011092H12005 182 188 0 111 1 2 3 4 2011 12 08 18 31 00 Signal signal strength 113 below the threshold 100 34 32R2011097H12003 182 188 0 111 1 2 3 4 2011 12 08 18 31 00 Signal signal strength 113 below the threshold 100 4 S32R2011097H12012 182 188 0 111 1 2 3 4 2011 12 08 18 31 00 Signal signal strength 105 below the threshold 100 B 32R2011097H12018 182 188 0 111 1 2 3 4 2011 12 08 18 31 00 Signal signal strength 113 below the threshold 100 8 32R2011097H12013 182 188 0 111 1 2 3 4 2011 12 08 18 31 00 Signal signal strength 105 below the threshold 100 T 32R20110872H12022 182 188 0 111 1 2 3 4 2011 12 08 18 31 00 Signal signal strength 113 below the threshold 100 8 32R2011092H12017 192 188 0 111 1 2 3 4 2011 12 08 18 31 00 Signal signal strength 105 below the threshold 100 2 4 10 Search terminal history alarm record alarm gt alarm record Task intro Search terminal history alarm record based on alarm type terminal ID Agent ID and date range Precondition Legal users successfully login platform system Operation steps Attention e You need input at least one query condition e Terminal ID amp Agent ID must be fully spelled do not support fuzzy query e Query date cannot over current date Click Terminal 3 Alarm to enter terminal alarm page all terminal alarm will show in Alarm Record this page as d
13. B C D GateVVay Type custom Static Gateway DNS Connection Type DNS1 eg A B C D DNS eg A B C D Client Lease Time 55535 Configuration of ICMP Check parameter please refer to Image 2 14 ICMP parameter of platform Version 1 0 3 RICON M2M terminal management platform User manual Image 2 14 ICMP parameter of platform tate Normal O save to all online auto retry times l5 times Terminal ID 32R2 Modify parameter ameter Select DHCP Server ICMP Check SNMP MM Remote Log Check IF Or Domain www baidu cam Max Failure Times 1 512 Normal Interval 1 512 Failed Interval 1 512 Status Enable Disable Refresh get latest parameter Contrast to terminal GUI as in Image 2 15 ICMP parameter in terminal GUI Image 2 15 ICMP parameter in terminal GUI Applications ICMP Check Interface Check DDNS DTU SNMP M2M Wake ICMP Configure status ICMP Check Service Disable ICMP Check Rule Check Ip Or Dorain www baidu com Max Failure Times 1 512 Normal Interval 1 512 Source IP or Interface Failed Interval 1 512 Configuration of SNMP parameter please refer to Image 2 16 SNMP parameter of platform Version 1 0 3 RICON M2M terminal management platform User manual Image 2 16 SNMP parameter of platform irmal save to all online auto retry times 5 times Termir Modify parameter ee DHCP Server ICMP Chec i S
14. Click System gt 9 Authorization then click Pending List to get into the page Terminals of pending list are shown click Alito blacklist ot the terminal list on the right top side to move all terminals from Version 1 0 3 RICON M2M terminal management platform User manual pending list to black list 2 6 6 Move terminals from pending list to home group Task intro To move terminals from pending list to home group and the moved terminals will be legal and will be shown in the rule list of the platform Meanwhile the platform will treat the moved terminals as legal terminals and record their operation info Precondition Login user is admin and login on the platform successfully Operations steps Option 1 Authorization gt Click System gt then click Pending List to get into the page Terminals of pending list are shown gt Click in the line of terminal To Home row to move the terminal to Home group Option 2 gt Click System gt a Authorization then click Pending List to get into the page Terminals of pending list are shown gt Click the checkbox at the beginning of the terminal line Select one or multiple checkboxes and then click To home to move the terminals from pending list to Home group Option 3 gt Click System gt g Authorization then click Pending List to get into the page Terminals of pending list are shown gt c
15. Click OK button to complete the threshold settings Click the Reset button to reset the input data Specific methods of operation please refer to 2 6 1 alarm threshold settings Set SLA 2 3 3 Group Separate terminals by Group Task intro Initially there is only one group in platform It is Home group All of the legal unities of the terminal are assigned to home groups by default According to use s needs new group can be created and terminals can be moved among all groups Precondition 1 Legal terminal has registered to platform 2 Legaluser login to platform successfully Operation steps Create new group under Home group please refer to 2 5 1 new terminal group for specific instruction gt Assignterminals to different new created group under Home group Please refer to 2 5 4 new terminal group for specific instruction 2 4 Terminal section Task intro Terminal section monitors terminal operation alarm and generate statistic report of terminals Version 1 0 3 RICON M2M terminal management platform User manual Precondition Legal user of platform login to platform successfully 2 4 1 Terminal list Task intro Terminal list is a list of all terminals in platform In the list it shows current state and some information of terminals including agent id terminal id IP and operational information signal strength network type terminal SIM card the total flow the firmware version the inst
16. IP1 119 97 224 210 eg A B C D Check Connected IP2 3 3 3 3 eg A B C D Advanced Configure Login Times 1 5 Heartbeat Interval 1 655535 Repeat Sending Times 1 5 Task Failure Time 1 65535 Explanation Please carefully fill out IP and port number here If any erroneous it will cause the device not be able to connected to the platform Configuration of remote log of platform please refer to Image2 20 remote log of platform Version 1 0 3 RICON M2M terminal management platform User manual Image2 20 remote log of platform save to all online auto retry times 5 times Terminal IL E o Modify parameter DHCP Server ICMP Check heck IP Or Domain 192 18 3 4 Check Port 5555 1 65535 Status Enable Disable Contrast to terminal GUI as in Image 2 21 Remote log parameter of terminal Image 2 21 Remote log parameter of terminal System Took Local Log Remote Log Clock Account Tools Files Log Configure Status Remote Log Status Enable Remote Log Setting Check Ip Or Domain 192 18 3 4 Remote Port 5555 1 65535 Configuration of clock in platform please refer to Image2 22 clock parameter of platform Version 1 0 3 RICON M2M terminal management platform User manual Image2 22 clock parameter of platform Modify parameter
17. enter Single terminal page As shown in below 2 34Remote log 2 34Remote log Current flow total flow sim flow sim2 flow Sec 3 6MB 4 96GB 1 81GB 3 15GB Network switch WNettype Current cell Cell switch 37 EDGE 0 0 a Se Tg darm record Daily repart Remote log g t latest log gt Click 7 icon to refresh current page Click icon to get log manually Terminal will send latest log to platform Click Download link to download the log in TXT file as show below Image 2 35 Get log Image 2 35 Get log J0o0000010000Has 1 terminal remote log file ne Log time Log size Download 010000 2011 11 09 12 03 01 1546 Refresh get latest log 2 4 9 Check Terminal realtime alarm alarm gt realtime alarm Task intro Check latest terminal real time alarm including terminal IP version time alarm type and reason Precondition Legal users successfully login platform system Version 1 0 3 RICON M2M terminal management platform User manual Operation steps gt Click Terminal gt 3 Alarm to enter terminal alarm page all terminal alarm will show in Realtime Alarm this page as default Click again to get latest alarm record As shown in follow Image 2 36 Real time Alarm list Image 2 36 Real time Alarm list M Realtime Alarm Alarm Record There are 30 records 1 A2R2011097H12001 182 188 0 111 1 2 3
18. for the purpose of monitoring the connectivity of network and also controlling devices remotely In this manual it introduced all features of platform To show feature of platform it has three main sections for each feature e Task intro By setting up a task it tells user what feature is going to be introduced and how the feature works e Precondition It indicates what necessary step is before you can test the feature Operation steps explain detail steps to use the feature Version of manual User manual of RICON M2M terminal management platform V1 0 3 12 28 2011 Readers This document applies to the following readers e R amp D engineers Technical Support Engineer Customers Symbol agreement In this article the following signs may appear they are defined as follows RICON M2M terminal management platform User manual Indicates text that has a high degree of risk which if not A Danger avoided could result in casualties or serious injury Indicates text that has moderate or low level of risk if not avoided could result in minor or moderate injury Indicates a text representation of the potential risks if not I gt Attention avoided may result in equipment damage data loss performance degradation or unexpected results Indicates a text can help you solve a problem or save you time Indicates a body of the text is additional information is the Explanation body s stress and addition
19. icon Select a terminal group you want search from After select terminal group click the 7 icon at right end to enter terminal details page Please check 2 4 2 Terminal details for details a Alammrecard T gt Click icon of Terminal Operation the window will show all the alarm record of current terminal made after register to platform system successfully including IP version alarm time type and description as shown in below Image 2 30 Alarm record Image 2 30 Alarm record There are 51 records 32R2011082H12001 182 188 0 111 1 2 3 4 2011 12 08 14 39 01 Signal signal strength 113 below the threshold 100 2 32R2011087H12001 182 188 0 111 1 2 3 4 2011 12 08 14 30 00 Signal signal strength 113 below the threshold 100 Z32R2011087H12001 182 188 0 111 1 2 3 4 2011 12 08 14 27 00 Signal signal strength 111 below the threshold 100 4 332R20110872H12001 182 188 0 111 1 2 3 4 2011 12 08 14 21 01 Signal signal strength 113 below the threshold 100 B 32R2011087H12001 182 188 0 111 1 2 3 4 2011 12 08 14 15 01 Signal signal strength 107 below the threshold 100 8 32R2011087H12001 182 188 0 111 1 2 3 4 2011 12 08 14 12 00 Signal signal strength 111 below the threshold 100 T 32R2011087H12001 182 188 0 111 1 2 3 4 2011 12 08 14 09 00 Signal signal strength 108 below the threshold 100 8 32R20110872H12001 182 188 0 111 1 2 3 4 2011 12 08 14 08 00 Signal signal strength 107 below the threshold 1
20. specific instruction gt Click Agent ID terminal ID or Ey icon the detail information of terminal will be shown Please refer to Image 2 4 Access to terminal detail page Image 2 4 Access to terminal detail page There are 31 terminals in Home and 31 terminals online Select No Status Agent ID Terminal ID IP Signal Nettype SIM 202 170 138 80 WIRED F 2 182 188 0 111 37 EVDO SIM 1 3 MA 32R2011082H12002 32R2011092H12002 182 188 0 111 97 EVDO SIM 1 C 4 mM 3272011092ZH12003 32R2011082H12003 182 188 0 111 71 EVDO SIM 5 mM 32R2011092ZH12004 32R2011082H12004 182 188 0 111 71 EVDO SIM 2 4 3 Reboot terminal terminal detail gt reboot Task intro Restart a specific terminal the terminal can remotely be rebooted through the terminal detail page so as for some special service update in router to take effect and also for a fast reboot of terminal when necessary Precondition Legal user of platform login to platform successfully Version 1 0 3 RICON M2M terminal management platform User manual Operation steps D Attention Terminal must be online before they can be restarted through platform gt Access terminal detail page of terminal Please refer to 2 4 2 terminal detail for specific instruction a gt Click Reboot terminal a window pop up confirming whether to continue or not Click OK to continue click Cancel to abort 2 4 4 Set parameter te
21. 00 8 32R2011082H12001 182 188 0 111 1 2 3 4 2011 12 08 14 03 01 Signal signal strength 105 below the threshold 100 10 32R2011082H1 A2001 192 188 0 111 1 2 3 4 2011 12 08 14 00 01 Signal signal strength 101 below the threshold 100 11 32R2011087H12001 182 188 0 111 123 4 2011 12 08 13 57 01 Signal signal strength 107 below the threshold 100 2 4 7 Search Single terminal daily report terminal detail gt daily report Task intro Search Single terminal daily report you could check terminal network parameter record including Signal dBm Online time s Out of service Network switch SIM switch TX flow RX flow sim1 flow sim2 flow Packet loss Avg latency Cell switch Precondition 1 2 Version 1 0 3 Legal users successfully login platform system Platform system has set an alarm SLA please check 2 6 1 Set SLA for details RICON M2M terminal management platform User manual Operation steps D Attention Search date cannot over current data gt Click Terminal button on right top then move the cursor to left middle at icon Select a terminal group you want search from After select terminal group click the EEF icon at right end to enter terminal details page Please check 2 4 2 Terminal details for details a gt Click 3 P9 icon Terminal Operation window will show terminal network parameter record of current time as default You could input a data and click OK to inquire
22. 00000910009 000009900010009 72 16 22 111 WCDMA SIM a 000000000010010 000000000010010 72 16 22 Total 1 Current 1 a GO Choose the operation you want to apply on the selected select all Modify parameter v o Remote upgrade Upgrade progress status 4 Choose the parameter that need to be modified then change it value then click SAVE to send parameter to terminal Then click Refresh to update page till the state change to Normal Please refer to option one for operation introduction Version 1 0 3 RICON M2M terminal management platform User manual 2 4 5 Setting advanced parameters on single terminal terminal detail advanced parameters Task intro Set parameter of single terminal by text edit Precondition Legal users successfully login platform system Operation steps Click Terminal to enter terminal list of HOME GROUP as default gt Select the target Terminal group you may check Terminal list for reference Click L amp P icon on the right to check terminal details You may check Terminal details for reference Avance parameter Click P on current window to enter advance setting page of single terminal Click get latest parameter icon to get latest parameters Click view parameters to show current terminal latest parameters As shown below in Image 2 28 advanced parameters Image 2 28 advanced parameters o retry times 5 times Termina
23. 8 Enter the user name and password click OK button You can log on to the platform A Explanation For the first time user login platform user will need to use the default user name admin and password admin To change the password please refer to 2 7 2 Edit user 2 2 Logout gt After login into platform click Logout link in the upper right corner platform pop up Version 1 0 3 RICON M2M terminal management platform User manual confirmation prompt click OK button to Logout platform click Cancel button to stay Please refer to Image 2 2Logout button below Image 2 2 Logout button v2 2 0 Welkome admin Group system 2 3 Auto install setup Task intro Import rule to platform When terminal registers to platform the platform will send configuration in imported rule to terminal according to terminal serial number Terminal will be rebooted automatically after it gets parameters then with new parameters it will register to platform again and star to work properly Precondition User login to platform successfully 2 3 1 Rule import Task intro Download template rule as excel file Setup rule according to your needs then upload rule to platform Precondition 1 Use template in platform 2 Setup proper rule according to user s needs 3 Login to platform as admin successfully Version 1 0 3 RICON M2M terminal management platform User manual Operation steps D Attention
24. D M Explanation IP of LAN interface is used for access of router GUI please remember the IP once it is changed Modem section please refer to Image 2 8 Modem parameter in platform Version 1 0 3 RICON M2M terminal management platform User manual Image 2 8 Modem parameter in platform irrent configuration state Normal save to all online auto retry times 5 times Terminal ID Modify parameter l Parameter Select DHCP Server ICMP Check SMMP Glor MODEM 1 MODEM 2 service Code OoOo Service Code Po User Name User Name Ead OOOO Password ee O O Fassword esse simcard SIM SIM2 simcard SIM SIM2 Advance Advance Refresh get latest parameter Contrast to terminal GUI as in Image 2 9 Modem parameter in terminal GUI Image 2 9 Modem parameter in terminal GUI Network LAN Modem Parameter Select DNS DHCP Server Modem Configure Modem Parameter APN Service Code o3 l e MM Oe does dos TERI LER EN ES Explanation Advance setting could set some advanced configuration Parameter Select section please refer to Image 2 10 platform Parameter Select feature Version 1 0 3 RICON M2M terminal management platform User manual Image 2 10 platform Parameter Select Check IP a eg A B C Check IP feature Modify parameter ee Primary Rule Backup iu Interval 60
25. NMP Pn Snmp Port 3434 Snmp Community Remote Loc 1 65535 Refresh Contrast to terminal GUI as in Image2 17 SNMP parameter of terminal Image2 17 SNMP parameter of terminal Applications ICMP Check Interface Check DDNS DTU SNMP M2M Wake SNMP Configure Status SNMP Service Setting Content SNMP Port 3434 1 655535 Version 1 0 3 RICON M2M terminal management platform User manual Configuration of M2M parameter please refer to Image 2 18 M2M parameter configuration in platform Image 2 18 M2M parameter configuration in platform Normal L saveto all online auto retry times 5 times Terminal Modify parameter r Select DHCP Server ICMP Check SNMP OMMO Remote Log ey IP Address domain 1 2 15 22 41 Server Port 9991 1 685535 Check Connected IP1 119 97 224 210 eg A B C D Check Connected IP2 3 3 3 3 eg A B C D Login Times M as Heartbeat Interval 1 55535 Repeat Sending Times B as Task Failure Time 1 55535 Status Enable Disable L get latest parameter Save Contrast to terminal GUI as in Image 2 19M2M parameter of terminal Version 1 0 3 RICON M2M terminal management platform User manual Image 2 19M2M parameter of terminal Applications ICMP Check Interface Check DDNS DTU SNMP M2M Wake Up M2M Configure Status Basic Configure IP Address domain 172 16 22 41 Server Part 1 655535 Check Connected
26. User Manual RICON M2M terminal management platform V1 0 3 RICON M2M terminal management platform User manual RICON company provide customers with comprehensive technical support users can directly contact with the company headquarters RICON company Address Ahi Evran Cd Polaris Plaza No 32 Fl 6 Maslak Istanbul Web site www riconmobile com Copy right 2011 RICON company all right reserved This manual contains all the contents are subject to copyright laws without the written authorization of Shenzhen RICON any organization or individual in any form or by any means part of the specification and Reproduction Trademark Notice RICON is RICON company s trademarks mentioned in this manual to other trademarks owned the trademark by other agency RICON company has no rights on other trademark Note As the product version upgrades or other reasons this document is subject to change without notice Unless otherwise agreed the document used as guidance only all statements in this document information and recommendations do not constitute any express or implied Version 1 0 3 RICON M2M terminal management platform User manual Version 1 0 3 RICON M2M terminal management platform User manual Introduction Outline This user manual helps user technical R amp D learn how the RICON M2M terminal management platform works and how to operate it The platform works with RICON S9921 3G router and S9931 DSL router
27. allation location which brings users convenience to know states of terminals Precondition Legal user of platform login to platform successfully Operation steps Clickthe Terminal terminals in home group will be listed Ld gt Move the cursor to on the left side of web site a window with group tree will be shown Keep the cursor inside the window click name of terminal group terminal list will show terminals under the specific group Please refer to Image 2 3 Select terminal group for specific instruction Image 2 3 Select terminal group Terminal group Btgne Version 1 0 3 RICON M2M terminal management platform User manual 2 4 2 Terminal detail Task intro Terminal details show basic information of terminal and state of network connectivity including IP current session time total online time current flow total flow sim1 total flow sim2 total flow signal strength packet loss rate out of service SIM switch SIM type network switch net type current cell cell switch and some links to other pages related to terminal monitoring Precondition Legal user of platform login to platform successfully Operation steps F gt Click the Terminal move the cursor to __ on the left side of web site a window with group tree will be shown Click name of terminal group terminal list will show terminals under the specific group Please refer to Image 2 3 Select terminal group for
28. autions Group section Introduction The main function of the Group section operating procedures and precautions User section Introduction The main function of the User section operating procedures and precautions 2 6 System section Introduction The main function of the System section operating procedures and precautions 2 1 Login to platform gt Open the computer IE Internet Explorer browser in computer type in http 192 168 8 1 into the address bar so as to enter the user login authentication interface as shown in Image 2 1 User login authentication interface Version 1 0 3 RICON M2M terminal management platform User manual Image 2 1 User login authentication interface M2M Terminal Management Platform Username Password SU admin wecee Login Explanation Users can modify server IP address in the server configuration file 1 Under the installation directory M2M_SVR conf in the Configure txt file set SVRIP to server IP address such as 192 168 8 1 Server networking settin SURIP 192 168 8 1 f fServer IP address WEBPORT 99986 deb request process port CLIPORT 9991 A Terminal request process port DSCPORT 9992 f fCommunication with DSC port number UDP HUeb UI timeout Unit Second UEBTIHEUUT 3H 2 Under the installation directory M2M_SVR UI config in file svrip cfg set the IP to server IP address such as 192 168 8 1 192 168 8 1 999
29. ck the tab to switch different type 2 4 12 Search terminal Task intro Search terminal based on Agent ID Location or IP in order to provide a fast way to find a certain terminal Precondition Legal users successfully login platform system Operation steps D gt Attention e You need input at least one search condition e Fuzzy query part key words of agent id or location is available search condition a gt Click Terminal gt 2 9 amp arch Term to enter Search Terminal page Input search condition and search result will shown below as Image 2 38 Search terminal Image 2 38 Search terminal Search terminal Search Reset 2 2 Search terminal instruction Agent ID Terminal name Manually input must be 16 Alphanumeric combination Version 1 0 3 RICON M2M terminal management platform User manual Location Terminal install location Manually input must be 16 Alphanumeric combination Terminal IP Manually input Value range 0 0 0 1 255 255 255 254 2 4 13 Search terminal network parameter report daily report Task intro Search terminal network parameter report daily report search condition could be date Terminal ID Agent ID Terminal version And network parameters include Signal dBm Online time s Out of service Network switch SIM switch TX flow RX flow sim1 flow sim2 flow Packet loss Avg latency Cell switch Precondition Legal users successfully login pla
30. da rq 33 Table 2 4 Search condition 10StrUcHON die poe Qiu georg ub donneur ONT eC ies dudagaebeiicnaveussabapiesdebieddedaonsbesicbavesveaiaddestieks 34 Table 2 5 Search condition instruction eene eene eene eene eene tete sese eese esee esee senses enses eene enne 35 Table 2 6 AG SUD 20 OUD m 39 Table 2 7 input info requirement for editing terminal sss nennen nnn nnne enne 42 Table 2 8 Set warning threshold value cccccccccccccccccececeeessseseseccecceeceeseaeaaaessssseeeeeeecceessssssauaaassssseeeeeeseeess 44 Table 2 9 Key item SICHERER UU 52 Table 2 10 key Wy Or Gl explana ON sieisen n Enae T aa E AEE EE ENESTI 54 Table 2 11 Searching condition explanation cccccccccccccscssssssessseeeecccceeeceeeeaeaaaassnseseeeceeeceeeseeesaaaaassssssseeeeeeeess 56 Table 2 12 user basic info input explanation co seis ness scien detect voice et Scala Eebivas HUE Fs Uta ru EU o HERE LFI M xus ERE pau PELVva REP S CURE 58 RICON M2M terminal management platform User manual 1 Overview Outline Chapter Brief instruction Product Introduction Brief instruction of product Summarize feature of platform User role Introduce user role 1 1 Product Introduction 1 2 Feature summary 1 3 User role Version 1 0 3 RICON M2M terminal management platform User manual Operation instructions Outline operating procedures and prec
31. de terminals batch upgrade Task intro Timing remote upgrade terminals select the beginning terminal ID and ending ID select beginning time end time and upgrade package All terminals between the two IDs will be upgraded in the designated time Precondition Login user is admin and login on the platform successfully Operations steps D Attention e End ID must be filled e If time is not selected upgrade will be executed immediately if time is selected upgrade will be executed in selected time gt Click System default display is Set SLA page Batch upgrade gt Click to get into batch upgrade page gt Input legal condition and select the check box in the first row of the upgrade package list Legal info please refer to table 2 10 key word explanation 2 4 key word explanation Terminal ID Terminal id Manual input Value range 16 digits combination of No and alphabet Version 1 0 3 RICON M2M terminal management platform User manual Time frame to select upgrade time To select time manually dropdown box Click Remote upgrade button to upgrade terminals in batch Click Reset to input condition again Click Upgrade progress status to check upgrade status Refer to Image 2 53 batch upgrade Image 2 53 Batch upgrade Batch upgrade Range of terminal ID From To Time trame Date our Select upgrade package Select Hame Version Size Byte Cr
32. e enne nns 6 Z3 FC ii A SC VEO IM a a canst 6 LUN NU IDCM RR 7 255 2 Te mina DAI DOE esee neo eae MU dese roh obla ssec omm N E CN EE SERMO A CR IM RN UU E E REN E 8 2 4 3 Reboot terminal terminal detail gt reboot ener nennen nnne trennen 8 2 4 4 Set parameter terminal terminal detail gt Edit parameters 9 2 4 5 Setting advanced parameters on single terminal terminal detail gt advanced parameters 24 2 4 6 Search single terminal alarm record terminal detail gt alarm record ssseess 25 2 4 7 Search Single terminal daily report terminal detail gt daily report sssssssssss 26 2 4 8 Search Single terminal log terminal detail gt terminal remote log eeeeeeee 20 2 4 9 Check Terminal realtime alarm alarm realtime alarm eese een 30 2 4 10 Search terminal history alarm record alarm alarm record sseeeeeeee 3 2 4 11 Check alarm terminal hist alarm list i e tre rtat erra etn bubble oa PEN putet Prey ME Pa but t Eea oa but ed Mv 32 REL ND seare MLCT MM EE OO ETT 33 2 4 13 Search terminal network parameter report daily report esssssseseeeee me 34 2 4 14 Terminal alarm statistic Statistic eeeseeeeeeeeeseseessscesesresssresssrersrreesererserressrersseeesererssceeserersecerserersss 35 2 4 15 Remote upgrade terminal
33. eate date 8 term fkej 5539348 Bite 2011 12 07 09 45 41 Remote upgrade Upgrade progress status Reset EEE REDE EE cle plc A A EE EE ALE N a ah ined TC NEN UN EEEE E NE acum E EN E N E E KR M MM E E E E AE EN NLA E EE s Click Upgrade again to execute upgrade terminal once again Refer to Image 2 54 upgrade process page Image 2 54 Upgrade process page 7 terminals are selected 5 are being upgraded 0 is offline 0 not exist Package Name 2322223 Upgrade again Package name Upgrade progress bar Percent MTS32 x Downlad failed miad t5 redo upgrade process ono M HTS32 tx Download failed need to redo upgrade process MTHA Bx 81 85 HTAA tex sf E39 H7932 t m 2 6 14 Search system log Task intro System log has recorded terminals remote upgrade auto install registration login in and out parameter configuration As per the above log type terminal ID and time to search the above info record Precondition Login user is admin and login on the platform successfully Version 1 0 3 RICON M2M terminal management platform User manual Operations steps D Attention e If all search conditions can be blank all system logs will be searched e Support fuzzy search key words can be input to search Click System default display is Set SLA page System log gt Click on the right top side of the page to get into the system log page gt Input legal searching condition Please refer to I
34. efault Click to enter search page Input your query Version 1 0 3 RICON M2M terminal management platform User manual conditions and click OK to search As shown in Image 2 37 Search terminal Alarm record below Image 2 37 Search terminal Alarm record Realtime Alarm Alarm Record Search Alarm Record Alarm type Avalability Terminal ID 32R2011097H12001 Agents 0000 Start ana end date Mote t least one of Alarm type terminal ID agent ID has to be filled in OK Reset 2 1 Query condition instruction Alarm type Select in dropdown list Terminal ID Terminal ID Manually input must be 16 Alphanumeric combination Agent ID Terminal name Manually input must be 16 Alphanumeric combination Start and end date Query date Select a data Need input both start and end date or keep both blank 2 4 11 Check alarm terminal list alarm list Task intro Check alarm terminal list You could divide the alarm terminal based on alarm type Availability Packet loss Signal Out of service Cell switch SIM switch and check them in different page Precondition Legal users successfully login platform system Version 1 0 3 RICON M2M terminal management platform User manual Operation steps ix Alarm list Click Terminal to enter terminal alarm list page every tab shows one alarm type Availability Packet loss Signal Out of service Cell switch SIM switch Cli
35. icon at top right corner to manage this group gt You could add new sub group under current selected group Image 2 41 Add sub group adl Current page Group gt Manage group Operation Modify group Add sub group Add sub groupytest OK Delete group 2 4 Add sub group group name Group name Manually input must be 4 63 Alphanumeric combination 2 5 3 Modify Group Task intro Modify Group name Precondition Legal users successfully login platform system Operation steps gt Click Group to enter Group manage part ES Manage Group Click a group name in left tree catalogue then click icon at top right corner to manage this group gt Youcould edit group name in this page input a name and click OK icon as shown below Version 1 0 3 RICON M2M terminal management platform User manual 2 5 4 Delete terminal group Task intro To delete terminal group the record of a terminal group will be deleted from the platform Meanwhile all terminals in this group all sub groups in this group and all terminals in the sub groups will be deleted Precondition Login user is a legal user of the platform and login on the platform successfully Operation steps SD Attention Home directory cannot be deleted gt Click Group to get into group Click a terminal group name on the u ES Manage Group directory tree and then click on the right top side to get into the
36. it terminal and group module but cannot visit system module and cannot add new user edit other users info delete use in user module Precondition Login user is admin and login on the platform successfully Operations steps Attention User name in the platform cannot be repeated amp Add User gt Click User gt to get into add user page gt Input legal user name password description then click OK to add a new user Refer to table 2 12 user basic info input explanation Version 1 0 3 RICON M2M terminal management platform User manual 2 5 user basic info input explanation Username Use name Manual input Value range 4 15 digits No alphabet exclusive specific cymbal Password User password Manual input Value range 4 15 digits No alphabet exclusive specific cymbal Confirm pass Confirm password Manual input Value range 4 15 digits No alphabet exclusive specific cymbal Description User info description Manual input Value range 0 255 digits No alphabet exclusive specific cymbal 2 7 3 Edit user Task intro To edit the user s basic info password description admin can edit all users info while common user can edit his own info Precondition Login user is a legal user of the platform and login on the platform successfully Operations steps Admin user Click User to get into user list page Click fr at the end of user line to get int
37. lick Alto home ot the terminal list on the right top side to move all terminals from pending list to Home group 2 6 7 blacklist task intro Blacklist black terminals list The platform will record the basic info in first registration of the terminal and will not provide any service to terminals in blacklist Precondition Login user is admin and login on the platform successfully Version 1 0 3 RICON M2M terminal management platform User manual Operations steps Authorization gt Click System gt then click blacklist tab to show terminal list in blacklist 2 6 8 Move terminals from blacklist to pendinglist Task intro Move terminals from blacklist to pending list After this platform will provide basic online service to terminals and will update the online status of the terminals Precondition Login user is admin and login on the platform successfully Operations steps Option 1 gt Click System gt Authorization then click Blacklist tab to show blacklist terminals gt Click icon in the line to terminal To pending list row to move the terminal to pending list Option 2 gt Click System gt Authorization then click Blacklist tab to show blacklist terminals Click check box at the beginning of the terminals select one or multiple terminals then click To pending list to move selected terminals to pending list Options
38. lick group to get into group default display is terminal list of Home directory Click terminal group in the tree directory on the left side to show all terminals in the group Click P at the end of the terminal and edit agent ID and Location info in this page Click OK to finish editing Whether the input info is legal or not please refer to table 2 7 input info requirement for editing terminal 2 4 input info requirement for editing terminal Agent ID Terminal name Manual input Value range 16 digits combination of No or alphabet Location Terminal installation location Manual input Value range No 0 255 alphabet exclusive of specific character Version 1 0 3 RICON M2M terminal management platform User manual 2 5 7 Delete terminal Task intro To delete terminals in a group in two ways to delete single terminal to delete all terminals in a group Precondition Login user is a legal user of the platform and login on the platform successfully Operation steps Click Group to get into the group The default display of the page shows the terminal list of Home Click terminal name in the directory tree on the left side to shall terminal list in this group gt Click x icon at the end of terminal line then click OK in the new window to delete this terminal Click Cancel to get back to the previous page without deleting gt Click Delete all of the terminal
39. list at the top right side then click OK to delete all id terminals in this group Click Cancel to back to the previous page without deleting 2 6 System section Function intro To manage all parameters of the platform including warning threshold setting import and export rule blacklist management add and delete update packet update terminals in batch check system log Precondition Login user is admin and login on the platform successfully 2 6 1 Warning threshold setting Set SLA Task intro To set threshold of terminal online rate packet loss rate signal strength restart times cell switchover times and SIM card switchover times If the above values exceed the threshold value warning will be triggered and a warning message will come out Warning messages records can be refer ton in warning list Version 1 0 3 RICON M2M terminal management platform User manual Precondition Login user is admin and login on the platform successfully Operation steps o GLA set Click System n to get into Set SLA default warning threshold is displayed Refer to Image 2 45 set warning threshold value Image 2 45 Set warning threshold value Set SLA Availability 90 s Packetloss eo y signal a 100 dBm Qutofservice B is Cell switch g P SIM switch g P Mote lf terminal meets any of above SLA parameters alarm will be tiggered and terminal will be listed in Alarmed list
40. llD 32R2011097H12001 Current Parameter check interval 60 retry 30 service m2m destination 210 75 17 180 mzm port 30178 login retry 6 task retransmit 6 heartbeat interval 50 task timeout 5 service syslog qet latest parameter View parameters gt Set your new parameters in New Parameter window click Save icon to save your new Version 1 0 3 RICON M2M terminal management platform User manual parameters As shown in below Image 2 29 save advance parameters Image 2 29 save advance parameters erminal Modify parameter current configuration state Normal Save to online terminal Modif New Parameter service mem destination 210 75 17 180 mzm port 30179 login retry 6 task retransmit 6 heartbeat interval 50 task timeout 5 D Attention Please check current Configuration status before modify it especially when it shows normal and works normal 2 4 6 Search single terminal alarm record terminal detail gt alarm record Task intro Search single terminal alarm record You could check all the alarm record of current terminal made after register to platform system successfully including IP version alarm time type and description Precondition Legal users successfully login platform system Version 1 0 3 RICON M2M terminal management platform User manual Operation steps Li Click Terminal button on right top then move the cursor to left middle __
41. m content Import rule D Attention e This feature is use the same terminal serial number list as the Auto install feature in platform There are two cases 1 User need to use auto install feature to send parameter from platform to terminal In this case user setup rules with all parameters that are needed like APN Username and Password If a terminal tries to register to platform according to the serial number parameters will be sent to the terminal 2 Terminal already contains the pre set parameter so no need to use the Auto install feature In this case user have to note 1f the rule contains APN Username or password wmmp IP etc the auto install feature still will act as designed which means parameters will be sent to terminal and modify the pre set parameters in terminal So user must pay attention to this feature And remember if don t want pre set parameters to be changed when setup rules Leave the terminal ID only e Before importing rule file please assure that no other program is in use and this file 1s not in use e When import xls doc please refer to export templates in 2 6 3 export rule ens Auto install Default display is rule page Click tabs to display its Click Import Rule button to get into the page Click Browse button a dialog box will come out to select doc Select an excel doc to be imported and then click OK to import
42. mage 2 11 search condition explanation as below 2 2 Searching condition explanation Log type Log type Select from the pull down box Terminal ID Terminal ID No Manual input Value range 16 digits combination of No and alphabet gt Click Search button to search terminal log info Click Reset button to input search condition again Refer to Image 2 55 system log Version 1 0 3 RICON M2M terminal management platform User manual Time frame From Log type Log time Detail Login or Logout 2011 12 08 10 63 88 Terminal login sucoped Login or Logout 2011 12 08 12 43 58 Terminal login sucoped Login or Logout 2011 12 08 12 43 58 Terminal login sucoped Regina 2011 12 08 10 43 55 Tarminal negistar nomad Login or Logout 2011 12 08 10 43 58 Terminal login succeed segue a TET Toe Terminal negira hoes gy Zg11 12 08 10 42 SB Terminal regire Ki ccu ec erie 2011 12 08 10 43 55 Terninpl eara p cou Login er Legeut 2071 12 08 10 43 5B Taerninal login succeed Login of L gout 2011 12 DB 10 43 57 Terris legia so Gomes Loain ot Loabut 2011 12 08 19 43 57 T amp rrinal l2ai so combed 2 User section Function intro User module will manage user info including adding a new common user edit user info delete a common user Admin has been authorized to manage all users while a common user can edit his own info 2 7 2 Add user Task intro To add a new user in platform a common user can vis
43. ment platform User manual 2 6 11 Edit upgrade package Task intro To change the name version description of the upgrade package uploaded to server Precondition Login user is admin and login on the platform successfully Operations steps Click System default display is Set SLA page amp Firmware amp Patch gt Click then click fn to get into the modify upgrade package page Please refer to Image 2 51 package list Image 2 51Package list Description thi Delete x Input legal info of upgrade package Check if is legal or not please refer to table 2 9 key word explanation Click OK to execute editing operation To re input info please click Reset Refer to Image 2 52 modify upgrade package Image 2 52 modify upgrade package Modify upgrade package Name aaaaaaa V OK Reset 2 6 12 Delete upgrade package Task intro To delete upgrade package uploaded to server After deleting its relevant info Version 1 0 3 RICON M2M terminal management platform User manual will be deleted too Platform cannot use this package to upgrade terminal Precondition Login user is admin and login on the platform successfully Operations steps Click System default display is Set SLA page amp Firmware amp Patch Click and click 3 amp icon then click OK in the dialog to delete If not need to delete click Cance 2 6 13 Timing remote upgra
44. meter configure page according to different feature After parameter are set on the page of platform click SAVE button to send configuration to remote terminal Then click Refresh button to view the state of the operation If state is changed from Sending configuration to normal it means parameter has been set successfully Ifstate is changed to be Get failed It means system didn t get parameter successfully after parameter is sent So system does not know whether the parameter has been configured successful or not Then please click get latest parameter till the state is changed to be Normal And then check the parameters on page and confirm whether it is the parameter you have sent The following are contrast of parameters on platform and device LAN section please refer to Image 2 6 LAN parameter Version 1 0 3 RICON M2M terminal management platform User manual Image 2 6 LAN parameter LAN Parameter Select DHCP Server ICMP Check SNMP MOM Remote Log IP Address 192 158 85 85 24 ieg A B C Dihi Save Refresh get latest paramater CLI interface br ip address 192 158 85 88 24 Contrast to terminal GUI as in Image 2 6 platform LAN parameter Image 2 6 platform LAN parameter Network LAN Modem Parameter Select DNS DHCP Server LAN Configure LAN Connection Type Connection Type Static IP Local Netwark 172 16 22 33 24 eg A B C
45. nals which upgrade failed you could click Upgrade again icon to upgrade again as shown in Image 2 40 upgrade progress page Version 1 0 3 RICON M2M terminal management platform User manual Image 2 40 upgrade progress page Select Agent ID Package ID Version Package name Upgra O90000000010000 3 term fe MTEX2 ti I I NOOODODOOUO 10002 3 tice Key MTSIZ tx I WoOgo000000010003 3 tam Na MTEX2 tx 3 I ogo000200010004 3 tem Bay HTSi2 tm ey I Wwo00000000010005 3 tee Buy HTS22 tx I NoO90000000010006 3 berm fe HTB32 i I 4 000000000010007 3 wem ey HTS32 t I I WO 90000000010008 3 term Bey HTS32 tx I I NOO0000000010008 3 term fe MTBIZ tre I A099000000010010 3 tem Bay HTS32 tx I I atect si Upgrade again I I I aa Mt COEPI OMRRNEET AEE ERR NON RR ERN REI TENERE NER A 2 4 16 Check remote upgrade status terminal list drop down list Task intro Check remote upgrade status and select the failed terminal to upgrade again Precondition 1 Legal users successfully login platform system 2 Terminal online Operation steps Click Terminal to enter terminal list of HOME GROUP as default gt Clickinthe check box of terminals which need upgrade Then select Upgrade progress status at the bottom dropdown list of this page and click OK Click Upgrade again to upgrade 2 4 17 Restart terminal terminal list drop down list Task intro
46. o edit user page nput new password description click OK to finish editing How to input please refer to table 2 12 user basic info input explanation Common user Click user to get into user list page Version 1 0 3 RICON M2M terminal management platform User manual gt Click jf EditPassword on the right top side of the page to get into edit user page nput new password and description click OK button to finish editing For how to input please refer to table 2 12 user basic info input explanation 2 7 4 Delete user Task intro Delete legal common users in the platform Precondition 1 Login user is a legal user of the platform and login on the platform successfully 2 Login user is admin Operation steps gt Click User to get into user list page gt Click 28 at the end of user line then click OK button in the new dialog to finish deleting Click Cancel button not to delete and get back to previous page Version 1 0 3
47. o home group sssssseseeeeeeeeeeeeeeeeeee nennen nnn nnne nennen nns 49 PT CAI OT Tel E NER REO T m 49 2 6 8 Move terminals from blacklist to pendinglist cccessseseeccececceccecceeesseeseeseeecceeeeeeeeeseeauasaseesseeeeeeeeess 50 2 6 9 Move terminals from blacklist to Home nectit etin pedo EE Ea reso e Eve E P N o ordo e eo FEDE d ne eT Pe i Ea usd 50 2 6 10 Upload uperadime Pack Ct iioi eeu Eia noue E peR bo tE oth a U ErF S Cosa c ERE aa EDU REUS EUIS oss tides 51 245 1T Edit UP SEAS DO6KdPO o sienteriutuubsaeieniucibesqe qUMMI UE ERE EM Eae aian r EEA A OU EE ANEA PUER AREETA 53 246 12 Delete upgrade package cuspis idc ipai pE PEL M IIR nienia anr ORE dE UR eu edu pud Es dk a OR Mone SRUp oe EDAM DE 53 2 6 13 Timing remote upgrade terminals batch upgrade eeessssssssssseeeeeene nme 54 PANE Se aC I Sy CLIMA OT OT Omm 55 yd SEP SOC O R E E E E E EE E ET EE EE E E E Hm 57 PERN TE I E 57 PN NS BRUT RENE E E E E E E E E EEA 58 Pe ADE Ue WIL E ENA E E T E E ENA A A T E AENA A A T T ATA E T 59 RICON M2M terminal management platform User manual Tables SE 21 Ie UC WINE DUC EE NR 5 Table 2 2 Bu desierit ei 32 Table 2 5 Search terminal WAS WC HOD doo dora ter sured eise Fr aot Pr suia ora ten TURO eiae de wna o dus oda er te TUR edat Fo esu dra i
48. rminal terminal detail Edit parameters Task intro Configure parameter of terminal remotely Check latest parameter of terminal to confirm if parameter has been modified Precondition Legal user of platform login to platform successfully Operation steps D Attention e Terminal has to be online before parameter could be modified Access terminal detail page of terminal Please refer to 2 4 2 Terminal detail for specific instruction A gt Click button Edit parameter access the page for modifying parameter of the specific terminal Please refer to Image 2 5 Terminal detail page Version 1 0 3 RICON M2M terminal management platform User manual Image 2 5 Terminal detail page Terminal operating information Status IP Current time total time Current flow totalflow simiflow sim flo Mo vet ODay Hour Min Sec ODay THour 2Min 605ec 254KE 161KB 950 Byt Signal strength Availability Out of service SIM switch SIM type Network switch Nettype Current cell Cell swit 52 0 0 0 0 0 Terminal T3 a A T3 Reboot terminal Edit parameter Advance parameter Alarm record Daily report Remote log 1 In the same terminal list page parameters of multiple terminals can be selected to be updated at a time In this case when try to get parameters from terminal system will reply parameter of terminal which has the smallest number in terminal list 2 There are several different sections in the para
49. rule Please refer to Image 2 46 import rule Import rule Import Rule Import Rule ICAUsersVAdministratonDe Browse Filename should be 1 63 characters i Reset gt After rule is imported the page will show imported rule list Refer to Image 2 47 rule list Version 1 0 3 RICON M2M terminal management platform User manual Image 2 47 Rule list There are 30 rules in system Download Template Import Rule Expart Rule wmmp port sim 1 apn 1 user 1 pwil 1 sim 2 21334 15080385078 aaacde bbb bee 1386545807 1 345878 15080385078 aaacde bbb ctt 1386545807 1 21334 15080385078 aaacde bbb COO 1386545807 1 345878 15080385078 aaacde bbb bee 1386545807 1 Import public parameter rule sde Auto install gt Click System gt then click Parameter tab to get into the page Y Input public parameter in the textbox then click Save to save the parameters Click View parameters to visit imported public parameter rules Refer to Image 2 48 import public parameter rule Image 2 48 Import public parameter rule 2 6 3 Export rule Task intro Export rule export rule list of the platform into an excel file and save in local PC Precondition Login user is admin and login on the platform successfully Operation steps Export rule template gt Click System gt a Auto install click tab Rule List to get into the page Click Download Template button to download import rule Excel templa
50. s Graphical element reference agreement one Quotation marks indicate button names and data types of interface table such as clicking OK gt Multi level menus separated by gt If you select File gt New gt Folder it means to find Folders menu under the New submenu which is under the File menu item Revision History Revision history is accumulated for each document update The latest version of the document contains all previous versions of the updated document RICON M2M terminal management platform User manual Catalogue ru TI bie ie nme Bn METTI UR gio m 1 SUMI E 308 A P E IE E PEE A E E I E T A T E T E I E T 2 NO T uu a RE AA A E AE E NE A 1 1 rid Ec X 1 1 WP BOI PPO GUC D 0 DRM ERR l 1 L2 CAPE SUNIT RTT m l 1 EE ROE a ai A A E E AA E 1 1 PAG OTIO TRIPLE ONG ROTE EO Omm 2 Suri T ca 2 PAGE FO I RI SENT TET m 2 DD TO OU m 3 PA NWO VS EAU E A o E T T 4 PASS NE EIUS IM 08 LEER Em 4 PA MUR ES RUDI AREE m 6 2 3 3 Group Separate terminals by Group seeesssssssssssssssesssseeeen n nnne nennen eene ssss nen rrr nnn
51. te Export template 2 Auto install gt Click System gt click tab Rule List to get into the page gt Click Export Rule to download rule list excel doc Version 1 0 3 RICON M2M terminal management platform User manual 2 6 4 Pending list Task intro Pending list function is to manage terminals of the platform beyond rule list Precondition Login user is admin and login on the platform successfully Operation steps Click System Authorization then click tab Pending List to get into the page terminals of pending list is Shown 2 6 5 Move terminals from Pending list to Blacklist Task intro To move terminals from pending list to blacklist Platform will not record login info or status of the terminals Precondition Login user is admin and login on the platform successfully Operations steps Option 1 Click System 9 Authorization then click Pending List tab to get into the page Terminals of pending list are shown gt Click icon in the line of terminal To blacklist row to move terminal into blacklist Option 2 gt Click System gt 9 Authorization then click Pending List to get into the page Terminals of pending list are shown Click the checkbox at the beginning of the terminal line Select one or multiple checkboxes and then click To blacklist to move the terminals from pending list to blacklist Option 3 gt
52. terminal list drop down list essem 36 2 4 16 Check remote upgrade status terminal list drop down list sees 37 2 4 17 Restart terminal terminal list drop down list ccccccccecceceecececcceeeseeeseeseeeeeeeeeeeeeeseaaasaseesseeeeeeeeees 37 2 4 18 Modify parameters terminal list drop down list eeeeeesssssssseeeeeeeeenen 38 PESE Gries venio ENERO E E E 38 2 2 20d mew terminal PEOUD ueeenesec cives tips ue nUdevr ed Sim sut AA M es iU PN AUN RIO UE D ue eSI MrUE 38 RICON M2M terminal management platform User manual PASS VOGT v e 39 PSI DEC terminal OT OUD m PH 40 25 Mae SOT OLE of terminal serseri eri an en aie ead etu a a I SUME Cebu M M UI aR UREUV NU 40 PN ET MEDIIS EET ODE rer ere ieee LE 42 PESE BIST CAI ISI GU EEE E A AE N A T n 43 DOr SV SUC TIN SC AIR PANT TO OO omm 43 2 6 T Warming threshold setting Set 5 LA ecescbanst dado deos ehe S euRG Obs Fe PROPRE UEV EQ EEEE AEREA aa 43 PX SEPA OT EIRMOD mm 45 DO Me OE TI TC TP HE 47 2D TERSOUTD IIS ooo dius ec ocean teserercasinteoeaie de estou soiusibreaactadaiesinar E E 48 2 6 5 Move terminals from Pending list to Blacklist sessseseseeeeseseeseeeeeeeeeeeenn nnne 48 2 6 6 Move terminals from pending list t
53. tform Version 1 0 3 RICON M2M terminal management platform User manual Image 2 26 patch management in platform Modem Parameter Select DHCP Server ICMP Check SNMP M2M Remote Log Patch Name Action osse T 3 modem Select all Delete get latest parameter Delete patch when performing bulk modification operations if patch exits in terminal delete it If not then no operations Option 2 Click Terminal platform show list of Home group by default Select terminal in terminal list then choose Modify parameter and click OK to enter the parameter configuration page Please refer to Image 2 27 terminal list Image 2 27 terminal list There are 11 terminals in Home and 10 terminals on epe No Status Agent ID Terminal ID IP Signal Nettype SIM 5 000009000010000 W10000000000 10000 172 16 22 41 1 WCOMA SIM 1 2 19000000000 10001 WW0000000000 10001 72 16 22 1 TO SCDMA SIM 1 C 3 W10000000000 10002 W10000000000 10002 72 16 22 112 TO SCOMA SIM a 4 000000000010003 00900900000010003 72 16 22 42 COMA SIM 1 C z WOO0000000010004 w090000909010904 72 16 22 51 COMA SIM 1 a e 99090000909 100924 0000099090010995 72 16 22 61 EVDO SIM 1 7 9900099900 10004 90009009090109992 72 16 22 113 EVDO SI Js E MO909000090910007 0090909900 10007 72 16 22 51 TO SCDMA SIM s 0000000900 10008 000000900010008 172 16 22 t2 TD SCOMA SIM C t0 NO000
54. tform system Operation steps D Attention e Search date is necessary e Search condition need at least one of Terminal ID Agent ID or Terminal version E Daily report gt Click Terminal gt to enter Daily report page gt Input search conditions and click OK to search 2 2 Search condition instruction Search date Search date Select a date and this condition is necessary Terminal ID Terminal ID Manually input must be 16 Alphanumeric combination Version 1 0 3 RICON M2M terminal management platform User manual Agent ID Terminal name Manually input must be 16 Alphanumeric combination Terminal version Select from a dropdown list gt Click icon on the line end Parameter record will display includes Signal dBm Online time s Out of service Network switch SIM switch TX flow RX flow sim1 flow sim2 flow Packet loss Avg latency Cell switch click View Graph amp Download Excel icon under this sheet A window will pop up and show above sheet in Graph You could download the sheet in Excel by click the Download Excel Fre icon 2 4 14 Terminal alarm statistic Statistic Task intro According to Terminal ID IP Version and date searching the Alarm statistic result includes Terminal ID IP Version Availability Signal Out of service Network switch and SIM switch Precondition Legal users successfully login platform system Operation steps
55. the updating packet of designated path to server after uploading the packet can be used to upgrade the terminals remotely Precondition Login user is admin and login on the platform successfully Operations steps Click System default display is Set SLA page gt Click amp rirmware amp Patch then click Ez AddPackage to get into the add upgrade package page Refer to Image 2 49 package list page Version 1 0 3 RICON M2M terminal management platform User manual Image 2 49 Page list page Package list Create date Description 2011 12 07 09 45 41 Input legal info click Browse button and then select upgrade package in the new dialog box Then click OK to set the path of the upgrade package gt Click OK to upload For reselecting please click Reset as shown below Image 2 50 Add upgrade package Add upgrade package Marne Version Description Upload Browse OK Reset Refer to table 2 9 to check whether the input is legal or not 2 4 Key item explanation Name Upgrade package name Manual input Value range 4 63 no such special character as lt gt amp Version Upgrade package version Manual input Value range 4 63 no such special character as lt gt amp Description Description Manual input Value range 0 255 no such special character as lt gt amp Version 1 0 3 RICON M2M terminal manage

User manual of RICON M2M terminal management platform v1 0 3

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