User Manual - Countrywide Garage Doors
Contents
1. malfunctions or defects to the Unit or its operation due to any of the following A Failure to observe installation adjustment maintenance or operating instructions provided with the Unit Incorrect installation operation or adjustment of the garage door to which the Unit is fitted Connection to any garage door outside the specifications set out in the owners manual Any modification or repair to the Unit carried by a person not authorised to do so by Merlin Radio or any other electrical or electronic interference Faulty or unsuitable electrical wiring of the building to which the Unit is attached Faulty or flat batteries in the remote control transmitter Where the defect is due to conditions other than normal domestic use or dirt misuse neglect fire accident electrical storm or other act of God This warranty is void if the serial number has been altered defaced or moved The liability of the Distributor for any loss or damage or injury arising directly or indirectly from any defect in the goods supplied is limited to the replacement or repair of such goods or to damages not exceeding the invoice value of such goods at the option of Merlin Garage Openers Limited FUTURE MODIFICATIONS Merlin Garage Openers Limited may modify any existing or future model of the Unit without the obligation to incorporate these modifications into Units already manu factured or into the Unit to which this warranty applies eG TT ML a2. the lamp cover and the green control panel cover STEP 2 Identity the green and the red control knobs marked open force and close force Note The opener can be set to either determine its own safe operating force level or it can be set to allow a deliber ately greater amount of force to be applied to the door STEP 3 To set the force levels automatically press the program button and ensure the force control knobs are both fully anti clockwise Ensure that the door is engaged to the opener Then operate the opener to move the door in a single unobstructed movement from one limit position to the other If no obstruction was sensed during this cycle then the opener will save the settings to memory Operate the opener to move the door back to the original limit position Again if no obstruction is sensed the settings will be stored in memory STEP 4 To set the force levels at some higher level rotate the control knob to some position clockwise from the auto setting point STEP 5 If a very light door is being operated and if a very gentle closing force is required then set the option switch marked Light door to the ON position Note that on a heavier door this option switch position may result in unintended detections of obstructions CAUTION Regularly check the force sensitivity feature using a 40mm 50mm for UK or greater block of wood as an obstruction The door should reverse promptly on contact Adjust down force a
3. to your Merlin dealer in the event that replacement is required Contact your Merlin dealer or Authorised Merlin Installer for any service requirements Opener does not work at all May be no power If the lamp is still on then the motor may have temporarily shut off to cool down SOLUTION Plug another appliance into the power point to check power Wait five minutes for the motor to cool Courtesy lamp flashes when door stops This is a warning that your door was obstructed and couldn t reach its normal stopping position It may also be a warning that the door has become very heavy to operate SOLUTION Look for a anything blocking the beam sensor Is the beam aligned correctly Release the manual release and check the door can be operated easily by hand Get your door repaired or serviced if it is heavy to move by hand Transmitter range is shorter than normal Your transmitter battery may be going flat The antenna wire out of the door opener may be damaged SOLUTION Replace the transmitter battery Uncoil the antenna wire if it is coiled up Transmitter doesn t work some times There may be occasional radio interference in your area Your transmitter battery may be going flat SOLUTION Check for other interfering wireless products Replace the transmitter battery Transmitter doesn t work at all Your transmitter battery may be flat Transmitter may not be learned SOLUTION Replace the transmitter battery Learn transmitter Wal
4. 10 EDR4 1180 G2 16 10 03 EDR4 1180 G2 16 10 03 GENERAL This warranty is the only Warranty made by Merlin Garage Openers Limited All other warranties representations and conditions of any kind express or implied are hereby excluded othing in this warranty is intended to have the effect of contracting out of the provisions of the Consumer Guarantees Act 1993 except to the extent provided by that Act and all provisions of his warranty shall be read and modified to the extent necessary to give effect to that intention This warranty does not deprive the Buyer of any rights conferred upon them by any applicable law or statute in their country of purchase Proof of date of purchase may be required when making a claim under warranty In the event that he Buyer is unable to provide adequate proof of purchase the date of warranty will apply from date of shipment from the Distributor to the Reseller NOTE We request that you attach your sales docket or invoice to this manual to enable you to establish the date of purchase in the unlikely event of a service call being made In warranty service During the warranty period if the product appears as though it may be defective call our toll free service before removal of the unit A Merlin technician will diagnose the problem and promptly supply you with the parts for do it yourself repairs or provide you with shipping instructions for a factory repair or replacement If an Authorised Installe
5. A merlin prolift 230T garage door opener for overhead sectional and one piece tilt doors C N Important satety instructions for operation It is vital for the safety of persons to follow all instructions Save these instructions WARNING Do not allow children to play with door controls Keep remote con trols away from children The appliance is not intended for use by young chil dren or infirm persons without supervision Watch the moving door and keep people away until the door is completely opened or closed Use caution when operating the manual release with the door open since it may fall rapidly due to weak or broken springs or an imbalanced door Do not use the manual release cord to pull the door open The cord or release may break under load Frequently examine the installation in particular cables springs and mount ings for signs of wear damage or imbalance Do not use if repair or adjustment is needed since a fault in the installation or an incorrectly balanced door may cause injury Each month check that the drive reverses when the door contacts a 40mm 50mm for UK high object placed on the floor Adjust if necessary and recheck since an incorrect adjustment may present a hazard Disconnect electric power to the garage door opener before making any re pairs or removing any side covers To prevent fire or shock hazard do not expose the opener to rain or moisture To avoid electrical shock do not open th
6. already learned in to the opener Call this the master remote Press the master remote north and south buttons together for 2 3 seconds The courtesy lamp on the opener will begin to repeat a cycle of flashing three times and pausing If you have several openers that operate from this master remote then all these openers will begin to flash their courtesy lamps Press the button on the master remote that would normally operate the desired opener Now that opener will go into learn mode and any other openers that were flashing will return to their normal standby state The courtesy lamp on the opener that is in learn mode will begin to flash slowly If no signals are received for 20 seconds the opener will revert to its normal standby state To learn a button to operate the opener Press the desired remote button wait 1 second press the desired remote button again The cour esy lamp will stop flashing once learning is complete To learn one remote button to operate the opener and another to operate the lamp Press the learn button for 1 2 seconds until the courtesy lamp begins to flash slowly Press the desired remote button for control of the opener wait 1 second press the desired remote button for control of the courtesy lamp The courtesy lamp will stop flashing once learning is complete Troubleshooting There are no user serviceable parts inside the opener The power cord is not intended for replacement by the user Please refer
7. and lever To re engage the opener Push the lever attached to the red release cord upwards and move the door manually to allow the orpedo to engage inside the trolley Operating from a remote control transmitter Your remote control transmitter has two buttons One large button and one small button You can control two products or two functions with the two buttons For example a gate opener and a garage door opener A press on the a remote control transmitter button will open stop or close the door If your remote control transmitter has no effect move closer to the opener Radio signals can be blocked or reduced by many external factors There is a battery inside the remote control transmit ter which requires periodic replacement A fresh battery will give better performance than an old battery Remove visor clip Press cover down then slide off to expose battery Transmitter buttons Operating from a wired wall control box Repeated pushes of the large button cause the door to open stop and close The small button turns the lamp on or off until the next door operation Adjusting the chain tension The chain is correctly tensioned when it sags no lower than the bottom of the pole After tensioning tighten any locking nuts Lock nut Rotate adjuster Lock nut Adjusting the door travel limits Please read this section fully before beginning any of the procedures NOTE Repeated operation of the open
8. e cabinet without disconnecting the opener from the mains Welcome Thank you for purchasing the Merlin Prolift sectional or tilting door opener This product combines convenience with security You can operate the door from a remote control radio transmitter or from a push button inside your garage One touch of the remote control button or internal push button will activate the opener and the door will open or close automatically The door may be stopped in any position during the opening cycle by simply depressing either button You may close the door by depressing the button again This ruggedly built garage door opener will provide years of safe and dependable service Please take a moment to complete and send in the warranty card included with this product Also please note your serial number and purchase details We are proud of our product and want to provide the best after sale service possible Please feel free to contact us if you have any suggestions or comments PPP gt PPP gt 2 EDR4 1180 G2 16 10 03 EDR4 1180 G2 16 10 03 Manually operating the door The garage door opener can be disengaged from the garage door to en able the door to be operated manually WARNING Door may move suddenly when re leased Do not use the manual release cord to pull the door open The cord or release may break Push up to under load nn F Pull down To disengage the opener to release Pull the release cord down Release cord
9. er in a short period of time may trigger the thermal cutout of the motor In this case you will have to wait for approximately five minutes for the motor to cool sufficiently to continue the installation process If the unit has overheated you will hear the relays clicking in response to the transmitter or pushbutton but the motor will not operate After cooling down normal operation is able to resume Door travel limit adjustments inside The travel of the door is set by adjusting two screws at the bottom of the opener These screws are inside the light cover and are marked as up limit and down limit There are arrows indicating which direction to adjust for more travel in either direction One full turn of either screw results in around 250mm of trolley travel Always run the opener to place the door at least 500mm from the appropriate limit before mak ing any adjustment The up limit travel should only require minor ad justments Take care not to allow the door to travel out of its tracks or beyond its normal range EDR4 1180 G2 16 10 03 EDR4 1180 G2 16 10 03 of movement For doors with tracks allow a safety margin of at least 50mm to prevent the guide wheels from travelling out of their tracks WARNING The door is not safe for unsupervised operation until the force sen sitivity has been be set Adjusting the force sensitivity The force sensing is not preset and must be set correctly to suit your door STEP 1 Remove
10. ess the desired remote button for control of the opener wait 1 second press the desired remote button for control of the courtesy lamp The courtesy lamp will stop flashing once learning is com plete To delete all remote controls from the opener s memory Press and hold the learn button for eleven seconds until the courtesy lamp stops flashing After six seconds it will flash fast as a warning If you release the learn button during this warning period then the memory will not be wiped EDR4 1180 G2 16 10 03 EDR4 1180 G2 16 10 03 Remote transmitter learning Remote Transmitter Learning RTL when enabled allows any existing learned wireless control to be used as a learn button for the learning of additional wireless controls Note that this feature trades convenience for security If it is chosen to disable RTL the default setting at manufacture is enabled then the level of security is increased To enable or disable RTL Remove the lamp cover by turning the catch on its underside Remove the green control panel cover to expose the setup controls Identify the red learn button and the black program button Hold both of the these buttons down for three seconds until the courtesy lamp begins to flash Release both buttons Six flashes confirms that RTL is now enabled Four flashes confirms that RTL is now disabled To place the opener in learn mode using RTL Select any two or four button Merlin hand held remote control that is
11. go Bulb may be blown SOLUTION Remove the lamp cover and replace the bulb Door or opener has become more noisy Door may be worn Chain may be loose Mountings may be loose SOLUTION Pull the manual release and check that the door can be operated easily by hand through the full range of movement Adjust lubricate or repair the door Adjust the chain tension Check the mountings Auto closing doesn t work any more Beam sensor may not be functioning correctly SOLUTION Check beam is aligned Check for damage to the sensors or wiring Fault feedback LED flashes The green and red LEDs under the green control panel cover display the status of the opener and can be used to diagnose common causes of problems Green continuous at open limit Red continuous Red slow flash Green slow flash Both slow flash obstructed during last operation Red flickering receiving a Merlin remote control Both flickering receiving a learned Merlin remote at closed limit closing opening Main lamp flashes 1 on flash pause repeating 1 off flash pause repeating 3 on flashes pause repeat in pre learn mode on off fast flashing about to wipe all remotes from memory 4 slow off flashes obstructed during last operation just disabled Remote Transmitter Learning 6 slow off flashes just enabled Remote Transmitter Learning in learn mode in set limits mode 4 slow off flashes Specitications Replacement light bulb E27 45
12. l button doesn t work Switch or wiring may be broken or damaged Connection may be loose SOLUTION Replace switch Replace wiring Check connections each end Door operates unexpectedly A transmitter may be operated accidentally SOLUTION Check all of your transmitters to be sure they are not being operated by items placed on top of them Door is open when you arrive home yet you pressed the button to close it when leaving Door may have sensed an obstruction and automatically reversed to the open position SOLUTION Make sure you watch the door close fully before driving away Do not rely on auto closing there are many safety over rides which can prevent it from operating Door stops part way up There is an obstruction being sensed Settings for force sensitivity or door travel limits may have been altered SOLUTION Pull the manual release and check that the door can be operated easily by hand through the full range of movement Adjust or repair the door Make the opener less sensitive by adjusting force sensing EDR4 1180 G2 16 10 03 EDR4 1180 G2 16 10 03 Door closes partly then opens again by itself There is an obstruction being sensed Settings for force sensitivity may have been altered SOLUTION Pull the manual release and check that the door can be operated easily by hand through the full range of movement Adjust or repair the door Make the opener less sensitive by adjusting force sensing Courtesy lamp does not
13. mm Round 40W maximum RC preferred Mains power required 220V to 240 V 50 Hz single phase AC earthed Stand by power consumption 3W maximum Operating power consumption 9OOW maximum Rated force 770N maximum Warranty please return your warranty card Garage Door Opener Limited Warranty Merlin warra s to the original purchaser the Buyer that the Merlin garage door opener the Unit sold under this warranty will be free from defects in materials and workmanship for a period of 24 months from date of purchase Accordingly if the Unit fails due to defects in materials or workmanship within the warranty period Merlin will provided the defective part or Unit is returned freight and insurance prepaid and well packaged to the nearest address listed in this manual undertake to repair or at its option replace any defective part or Unit and return it to the Buyer at no cost Repairs and replacement parts are warranted for the remaining portion of the original warranty period Limited warranty on motor After 24 months and through to 60 months Merlin will furnish a re placement motor if it is found to be defective free of charge Labour costs will be charged Where the Unit has been installed by an authorised installer Merlin Garage Openers Limited will furnish replacement parts free of charge through the authorised installer A service fee on site service may apply LIMITATIONS It expressly excludes any batteries or light bulbs and
14. r installed your unit you must call them for prompt on site service After warranty Need help after the warranty period Need help obtaining parts service and accessories See your yellow pages or phone Merlin toll free Merlin service centres New Zealand Auckland phone 09 415 4393 Phone toll free 0800 653 667 or 0800 MERLIN Fax toll free 0800 653 663 Australia NSW Vic Qld WA Phone toll free 1 800 638 243 Fax toll free 1 800 640 243 England Phone toll free 0800 073 0112 Fax toll free 01709 514 534 www merlingo com Merlin does not accept responsibility for damage or injury resulting from installing this opener Merlin reserves the right to change the design and specification without prior notification Some features or accessories may not be available in certain markets or areas Please check with your distributor
15. s required Setting up wireless controls Wireless controls can operate the opener or the opener s courtesy lamp by sending coded radio signals These coded signals use high security code hopping Wireless controls can be hand held or fixed to walls such as a wireless keypad or a wireless wall switch Up to 25 Merlin wireless controls can be learned by the opener After this the 25th wireless control is over written in the opener s memory All wireless controls can be deleted from the opener s memory There is a learn button on the underside of the opener inside the lamp cover The small button on a Merlin M 122 wired wall switch can also be used as the learn button If a setting is enabled in the opener then it is possible to use any existing learned wireless control as a learn button See separate section following Remove the lamp cover by turning the catch on its underside Remove the green control panel cover to expose the setup controls Identity the red learn button To learn a remote button to operate the opener Press the learn button for 1 2 seconds until the courtesy lamp begins to flash slowly Press the desired remote button wait 1 second press the desired remote button again The cour tesy lamp will stop flashing once learning is complete To learn one remote button to operate the opener and another to operate the lamp Press the learn button for 1 2 seconds until the courtesy lamp begins to flash slowly Pr
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