File - Alpha Catering Equipment
Contents
1. to FOR GENERAL MAINTENANCE amp REPAIRS comply with relevant Australian Standards If your Woodson productrequires any maintenance or repairs this must be undertaken by a qualified technician Woodson have accredited technicians and agents who are experienced in the product and carry commonly used spare parts Contact our national service number listed below for details of your nearest service agent For Warranty Maintenance spare parts and repairs contact Ph 07 3440 7600 Fax 07 3344 1000 email service stoddart com au Issue 7 02 Issue 7 02 Page 9 Ref WCF_MAN I Ref WCF MAN Page 2 woodson PROFESSIONAL FOOD SERVICE EQUIPMENT woodson PROFESSIONAL FOOD SERVICE EQUIPMENT General precautions Every person who is to operate this machine must read this manual or obtain suitable training prior to use The machine includes refrigeration components As with any commercial refrigeration appliance some components can get very cold Remember cold surfaces can also burn do not touch these surfaces when the unit is fully refrigerated Be careful when operating near machinery Do not operate the machine in any areas where electrical components may come into direct contact with water Have any damaged power cords replaced immediately This product is designed for display of cold food Woodson cannot guarantee its performance or honour the warranty if used outside Its original purpose Woodson will not accept liability i2. atment follow the procedure listed below Contents amp Packaging vscsssssssssssssssssssssssssssssssssssssssesssssseessssssssseveee 4 to obtain repairs IMSTANATION sriain ai a e a iA 4 Follow the trouble shooting procedures on page 8 of the manual to ensure Operating INStrUCtIONS sssrinin 5 that your product is not working Mamntenance CG ISANIIING aa a aT 6 2 Locate the silver ratings plate sticker on your Woodson product and list the leo E E ENEE EEE EEEE A 7 model number and serial number Also make a clear description of the e O tcestectccae ates teitn etscnuncitnstherisoet emeneadhcatenenecttteecathick g g problem Please also obtain your proof of purchase a 3 Phone or fax through these details stated to our service numbers listed PECICA ONSA i 8 below a lalerca cleleclagpireree ren tenement mrt cee mere errr cere erent eee 2 4 For all Woodson countertop products excluding hot and cold food bars we MVE GANG E E E E E E E neuss A A AT lO require these items to be forwarded to our service agents or factory When you phone our service officers we will inform you the procedures to follow for freight forwarding 5 For all hot and cold food bars We will arrange for an authorised service technician to visit you as soon as possible subject to your location Com pl ian ce We reserve the right to reject warranty calls where circumstances fail to meet our warranty conditions At the time of manufacture Woodson products are designed and made
3. f The instructions in this manual have not been followed properly o Non authorised personnel persons not nominated by Woodson have tampered with the machine Non original spare parts are used The machine is not cleaned according to the instructions in this book There is any physical damage to the machine Issue 7 02 eee Ref WCF_MAN Troubleshooting Ifthe machine is not cooling correctly check the following before calling out your authorised service agent That the unit is plugged in correctly That the power is turned on That the power point is not faulty Specifications Model WCEFS 23 WCEFS 24 WCFS 235 WCEFS 26 amp WCFC23 amp WCFC24 amp WCFC25 amp WCFC26 Power source 240 Volts AC 240 Volts AC 240 Volts AC 240 Volts AC Power consumption 828 Watts 984 Watts 1020 Watts 1202 Watts Amps 3 45 amps 4 amps 4 25amps 5 01 amps This product may be subject to change without notice due to product improvement Issue 1 7 02 Ref WCF _ MAN I Page 8 woodson PROFESSIONAL FOOD SERVICE EQUIPMENT woodson PROFESSIONAL FOOD SERVICE EQUIPMENT Safety All Woodson products are manufactured and tested according to relevant national and regional standards All products comply to our test requirements This machine contains no user serviceable parts Only Woodson one of our accredited service agents or a similarly qualified and licensed person s sho
4. g and tape from the stainless steel before installing the machine Clean off any remaining glue residue from the exterior of the machine with warm soapy water refer to cleaning instructions on page 6 Place the machine on a level and firm work surface with a cutout for the refrigeration unit Do not position the machine in a wet area or near inflammable substances Run the flexible drain pipes to the closest drain point Please consult national and local standards to ensure that your machine is positioned in accordance with any existing requirement Plug the cold food display into a standard single phase OAMP power point Your Woodson product is now ready for use Issue 7 02 Ref WCF_ MAN Page 4 woodson PROFESSIONAL FOOD SERVICE EQUIPMENT woodson PROFESSIONAL FOOD SERVICE EQUIPMENT Operating Instructions Remove all packing plastic coating and tape from the glass and stainless steel before installing the machine Ensure adequate ventilation for refrigeration unit Connect to a suitable power outlet The thermostat is pre set for correct temperature On the cross finned model the unit will have a preset defrost to clear the coil of ice On high humidity days the defrost period may not be enough and the coil may ice up In these circumstances when the cabinet has been emptied turn off the unit via the on off switch so as the temperature starts to rise and the ice melts When the coil has defrosted tu
5. off for a four hour period each week to allow for defrost of coil All defrost water should be wiped from upper tray amp inside unit Issue 7 02 Ref WCF MAN Page 6
6. on e For machines that are not considered to be portable eg food bars rotisseries large hotplates and some bain maries on site warranty service will be provided where the site is not in excess of OOkm from the nearest authorised service agent The cost of any travel costs for repair labour outside these areas must be met by the customer prior to the commencement of the repair e Penalty or additional labour costs for installation removal or repair of the Product outside normal working hours Woodson has authorised service agents in virtually all areas where we have authorised distribution dealers For the name of your nearest Australian authorised service agent please contact Woodson at the address listed in the front of this book For service queries outside of Australia please contact your selling agent Please complete the following details and keep this card in a safe place Name Address Model no Serial No Date purchased Name of dealer Please retain this section for your records Do not post Issue 7 02 Ref WCF_MAN Page 10 woodson woodson PROFESSIONAL FOOD SERVICE EQUIPMENT PROFESSIONAL FOOD SERVICE EQUIPMENT Repair amp Warranty Procedures Contents WARRANTY PROCEDURE CO MPIAINCS wartinratactomastanamantetonmeetasmemntannatamaininestaidiean sainenicbete 2 If your Woodson product is not working whilst still under warranty and has not Ea N ee E ETETEN 3 been subject to improper use or tre
7. on directly at our head office Woodson 39 Faisal Hatia Way Karawatha Qld 4117 Australia Ph 07 3440 7600 int 61 7 3440 7600 Fax 07 3344 1000 int 61 7 3344 1000 www woodsonsales com au Email woodson stoddart com au Issue 7 02 Page Ref WCF_ MAN Warranty Woodson make every effort to ensure that all products leave our factory in full working order In addition we offer the following warranty Tom Stoddart Pty Ltd warrants to the original purchaser of any Woodson product Product that from 2 months from the date of purchase any defect in workmanship or material resulting in the product malfunctioning while under correct useage will be repaired without charge subject to the following conditions The warranty does not cover e Any consequential loss damage or expenses directly or indirectly arising from use or attempted use or from any other cause e Any part of the Product which has been subject to misuse neglect alteration incorrect installation accident use of inappropriate chemicals flooding fire or acts of God e Damage caused during transportation which has not been claimed according to procedures see page four of this book e Breakage of glass bulbs lamps or plastic components or the replacement of gaskets or fluorescent tubes e All goods unless otherwise listed claimed under this warranty must be returned to the factory or an authorised service agent freight prepaid for inspecti
8. rn the unit back on 6 It is good practice to turn off the unit after each days trading and turn the unit back on prior to stocking Issue 7 02 Page 5 Ref WCF_ MAN Maintenance amp Cleaning Maintenance Clean the unit with a soft sponge and warm soapy water To clean the cold plate ensure the machine is switched off and wash with warm water e Clean the refrigeration condenser coil with a brush periodically Cleaning Whilst stainless steel is a very hardy and long lasting material tt must be cleaned regularly and according to the instructions below to prevent deterioration Always make sure the product is disconnected from the power source and has completely cooled down prior to cleaning Wipe the external surfaces down with warm soapy water using a damp sponge or cloth Do not immerse the unit in water or allow the ingress of water into the interior of the machine or any electrical components Note Some cleaning agents can damage stainless steel For this reason we recommend cleaning with soapy water Woodson do not take any responsibility for damage caused by the use of inappropriate cleaning agents In some areas particularly seaside environments stainless steel can be subject to surface discolouration or tea staining This can be removed with an appropriate cleaning agent which contains 10 sodium citrate Ask your supplier of cleaning chemicals for a suitable brand Note Unit should be turned
9. uld carry out any repairs Do not attempt to remove any cover panels open the machine or access any internal parts Stainless steel manufacturing processes used In the construction of this machine may result in sharp edges We take every effort to remove any such edges however be careful when contacting any raw edges of the product Under no circumstances should the unit be immersed in water Do not allow any electrical components including cables and plugs to come into contact with water If the electrical cables plug or other connections show any signs of physical damage or wear do not use the machine In such instances contact Woodson for details of your local repair agents see page We also recommend regular testing of the machine by a trained and qualified technician to ensure It Is working effectively and safely Issue 7 02 Page 7 Ref WCF_ MAN Contents and packaging Woodson pack your product to limit any possible damage caused as a result of transportation Please unwrap the box carefully and do not discard any packaging without checking to ensure you have the following items a One cold food display b Combination of pots as ordered if applicable Should any items have physical damage report the details to the freight company and to the agent responsible for the despatch within seven 7 days of receipt No claims will be accepted or processed after this period Installation Remove all packing plastic coatin
10. woodson woodson PROFESSIONAL FOOD SERVICE EQUIPMENT PROFESSIONAL FOODSERVICE EQUIPMENT Veles isielg PROFESSIONAL FOODSERVICE EQUIPMENT Instruction Manual Cold Food Displays Models WCFS23 WCFS24 WCFS25 WCFS26 WCFC23 WCFC24 WCFC25 WCFC26 Authorised Dealer Agent Manufactured by Tom Stoddart Pty Ltd A guide to the use care and maintenance of your quality Woodson product Issue 7 02 Ref WCF _ MAN woodson PROFESSIONAL FOOD SERVICE EQUIPMENT woodson PROFESSIONAL FOOD SERVICE EQUIPMENT Your New Woodson Product Thank you for choosing this quality Woodson product All our products are designed and made to meet the needs of food service professionals By using caring and maintaining for your product according to these instructions your Woodson product should give you many years of reliable service Woodson Is a wholly Australian owned company which has manufactured quality commercial catering equipment since 1954 All Woodson products are engineered and manufactured to give excellent results whilst offering value for money ease of use and reliability Woodson manufacture a comprehensive range of equipment for kitchens food preparation and presentation Our range includes toasters griddles food warmers fryers hot and cold food display cabinets and many other quality products For a complete set of brochures please contact your nearest authorised dealer or contact Woods
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