PowerShield Commander RT User Manual
Contents
1. of program list Then press Enter button to enter value setting of parameter 2 Press the Up button to change the value to ENA to enable the programmable outlet function Then press Enter button again to confirm the setting Step 4 Press the Up button ON MUTE again to switch to 03 of program list Then press Enter button for setting programmable outlet time Push Up button to change the value of backup time according your demand Then press Enter to confirm the setting Step 5 Press Up button ON MUTE to switch to 00 of program list Then press Enter button to exit setting menu www powershield com au 14 Step 6 Disconnect AC input and wait until the LCD display is off The new setting will be activated when turning on the UPS again 3 6 Operating Mode Description Operating mode LCD display ECO mode Buck mode when AC Is normal Boost mode when AC Is normal Standby mode When the input voltage is within voltage regulated range UPS will power the output directly from the mains ECO is an abbreviation of Efficiency Corrective Optimizer mode In this mode when battery is fully charged the fan will stop working for energy saving When the input voltage is higher than the voltage regulation range but lower than high loss point the buck AVR will be activated When the input voltage is lower than the voltage regulation range but higher than low lo2. GE n GE ee ka Ee GR N GE ee ki aa Ee PUES 6 2 1 Rear Panel View see ata eat aa Ee ER Ee ER Ee EER ek teat Pe eek ee ene nemen ee ee ee Ee ee sana ana anna TE 6 227 Mist latior of Hie UPS sena ee he Ptr seit Pod ie ate kk RR ee er oye ti 7 2 5 et EN UP ee EE DO EE EE AE Ee te land GR e e e ka De Gat Re Ee De e 7 OPEN A HANS ee EE ER ER ta E GE aa 10 3 1T BURON ODGO A ii ata ian at yn EE nS E 10 522 ECD T iii dett ra kif n n ja e l e l io ka A kk a l n ee DE a n n a A a kak 10 353 73 WOMEN a tice cramer kon ea E RE ate ea ao et ban ee ae e es ER bad ese ata 11 354 ECD DIS PI UA OF GINS fate L a ee ras kn ok ro tn Pra ly ni an e Mag asa pain 12 E 91 SONG e vent da EE l a EE EE N EE IE ON EE 12 3 6 Operating Mode Description ee ee patap tete Ee ER aaa ER saaa taa state ea ek ee nennen nnn nens 15 SEPA PMS Reference esl Pv 16 3 8 Warning ndicatOF ee ese ee ee ee Ee ek mmm enne enne ek ee ee ek nenne ee ek nans 16 4 Troubleshooting EE ee eee ee tata ee eee 17 A de Battery RED Tenn 18 4 2 Battery Kit Assembly option sese ee ee e ee ee e Kee 19 c La ee EE ka 21 6 Storage ANG Een sele TTT 22 DT OPET Te 22 GRA ee TO LT 22 FETE Tevi Power held TT 22 else les ele RE kan pa feet eta EE RO EE RE OE en e kat 23 www powershield com au 3 L A Important Safety Warning Please comply with all warnings and operating instructions in this manual Save this manual properly and read carefully the following instructions
3. down Check output wiring and if alarm is continuously sounding automatically because short connected devices are in circuit occurs on the UPS Short circuit status output www powershield com au 17 Fault code is shown as 01 02 03 A UPS internal fault has Contact your dealer 11 12 13 and 41 on LCD display occurred and alarm is continuously sounding Battery backup time is shorter Batteries are not fully Charge the batteries for at than nominal value charged least 5 hours and then check capacity If the problem still persists consult your dealer Batteries defect Contact your dealer to replace the battery NOTICE The Commander RT series are equipped with internal batteries and user can replace the batteries without shutting down the UPS or connected loads hot swappable battery design Replacement battery pack is a safe procedure and isolated from electrical hazards 4 1 Battery Replacement CAUTION Consider all warnings cautions and notes before replacing batteries Note Upon battery disconnection equipment is not protected from power outages Step 1 Step 2 Step 3 Pull out the battery box by removing two screws on the front panel Step 7 Remove the top cover of After replacing the Re connect the battery wires battery box and replace the batteries put the battery inside batteries box back to original location and screw it tightly www powershield com au 18 Step 8 Pu
4. is to replace the original unit with a factory refurbished unit PowerShield will ship the replacement unit once the defective unit has been received by the service department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the defective unit to PowerShield PowerShield pays ground freight transportation costs to ship the replacement to the customer within Australian capital cities metro areas only NOTE For more information about our Warranty Policy please visit our web site www powershield com au WARRANTY SEVICE PROCESS 1 Review the problems discussed in the troubleshoot section of this manual to eliminate common problems 2 Verify that no input output circuit breaker are tripped A tripped circuit breaker is the most common problem 3 If the problem still persists please call 1300 305 393 for technical support or fill in the form in PowerShield web page for on line technical support Following details are needed for warranty claims Model number Serial number The date of purchase Be prepare to troubleshoot the problem over the phone with PowerShield technical support If technical support found that the product is defective then the technical support will issue a Return Material Authorization Number RMA If the unit is under warranty repair is free If not there is a repair charge Pack the unit in its original packaging Pack properly to avoid damage during transit Damage sustain
5. may choose the following output voltage 208 presents output voltage is 208Vac 220 presents output voltage is 220Vac 230 presents output voltage is 230Vac 240 presents output voltage is 240Vac Default setting www powershield com au 12 e 02 Programmable outlets enable disable Setting ENA Programmable outlets enable DIS Programmable outlets disable Default setting Setting the Sette as RE TUS NUR CSS A time limits in minutes from 0 999 for programmable outlets which connect to non critical devices on battery mode RAC the LCD ET EE is horizontal TOE the LCD display is vertical Default setting Aon LCD ET bacio ig Gn al we te 7 backlight is on all the time Aut LCD display backlight will be off after pressing the buttons 60seconds Default setting 3 www powershield com au 13 Stl Input voltage waveform detection is highly sensitive St2 Input voltage waveform detection is middle sensitive Default St3 Input voltage waveform detection is low sensitive Se 1 DE 00 Exit setting BATTERY Steps for setting programmable outlet White Coloured Outlets Step 1 Before entering setting mode the UPS should be in Stand by mode off charging and make sure the battery is connected The LCD display is shown as right Step 2 Press and hold the Selection button for 5 seconds to enter Setting mode Step 3 Press the Up button ON MUTE to switch to 02
6. to the UPS output AC input correctly The d th EPO function Is activated Set the circuit in close E ED ak a a position to disable EPO code flashing on LCD display function and alarm is sounding 2 short beeps every 2 seconds Line and neutral conductors Rotate mains power socket of UPS input are reversed by 180 and then connect to UPS system The icon and 5 flashing on LCD display and alarm is sounding 2 short beeps every 2 seconds The icon and W Hashing on LCD display and alarm is sounding 2 short beeps every 2 seconds Fault code is shown as 27 and the Battery voltage is too high Contact your dealer or the charger is fault The external or internal Check if all batteries are battery is incorrectly connected well connected icon B lighting on LCD display and alarm is continuously sounding Fault code is shown as 28 and the Battery voltage is too low Contact your dealer or the charger is fault icon B lighting on LCD display and alarm is continuously sounding Teon A andthe icon UPS is overload Remove excess loads from are flashing on LCD UPS output display and alarm is sounding 2 short beeps every 2 seconds Fault code is shown as 43 and The The UPS shut down Remove excess loads from icon MAAA is lighting on LCD automatically because of UPS output and restart it display and alarm is continuously overload at the UPS output sounding Fault code is shown as 14 and The UPS shut
7. 2000 and PSCRT3000 Load information Indicates the setting operation PET Indicates the load level by 0 2596 26 50 51 75 and 76 EIN EISE MIN Erf 0 100 ER LOAD Indicates overload Indicates the load or the UPS output is short circuited Indicates that programmable management outlets are working EN Indicates that the UPS alarm is disabled Indicates the UPS powers the output directly from the mains 11 CX ka OG Indicates the battery charger is working Indicates the UPS is working in boost mode Indicates the UPS is working in buck mode Battery information Indicates the Battery level by 0 2596 26 5096 51 75 and BATTERY 76 100 Indicates low battery Indicates there is something wrong with battery 3 3 Audible Alarm ERU KERE EC eee CTS EN MSN GTS 2 beeps every 30 seconds Rapid one beep every second 2 short beeps every 2 seconds Continuously sounding TI ow S 9 98 C o gt lt OE 25 lt i D www powershield com au 11 LOAD OVER LOAD Wise ESS SS ar Mm n L 50 gt AO Parameters 2 There are two parameters to set up the UPS Parameter 1 It s for program Ee alternatives There are 4 programs to mi an BE T set up output voltage setting UD programmable outlets enable disable Parameters 1 programmable outlets setting LCD display direction and exit 1NOHS AMallva AVAEE For 208 220 230 240 VAC models you
8. A LA H A alShield Powers Commander RT 1100 2000 3000 VA Line Interactive Sinewave UPS Uninterruptible Power Supply System IMPORTANT Download latest software www powershield com au downloads NetGuard www powershield com au Introduction Thank you for choosing PowerShield PowerShield Commander RT UPS series are designed to provide the highest level of protection against disturbances found on electrical power supply lines It is suitable for most applications including IT security telephone broadcasting medical etc The Commander UPS series are designed to provide the most comprehensive protection for your valuable electronic equipment hardware software and data from harmful disturbances found on AC power lines including blackouts power sags power surges under voltage over voltage line noise frequency variation switching transients and harmonic distortions The Commander RTs will continuously protect your equipment by internally isolating your equipment from the utility power ensuring that all your equipment always receives clean uninterrupted and stable power Very Important WARRANTY REGISTRATION In order to validate product warranty it is essential that you register your UPS on line Please Visit PowerShield on line product warranty web page www powershield com au product registration php This user manual contains instructions relating to safety installation operation maintenance and wa
9. Be sure that nothing inside the package Is damaged Please keep the original package in a safe place for future use 2 1 Rear Panel View PSCRT 1100 Programmable outlets connect to non critical loads Output receptacles connect to mission critical loads AC input Input circuit breaker Emergency power off function connector EPO USB communication port RS 232 communication port SNMP intelligent slot External battery connector only available for 2000 3000 models 0 External battery pack numbers detection port AR ARE NA die www powershield com au 6 2 2 Installation of the UPS COMMANDER RT Series can be mounted vertically and horizontally Please installation below for tower and rack mount installation steps e Rack mount Installation Step 1 e Tower Installation Step 1 Step 2 2 3 Setup the UPS Step 1 UPS input connection Plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords Step 2 UPS output connection There two kinds of outputs programmable outlets white coloured outlets and general outlets black coloured outlets Please connect non critical devices to the programmable outlets and critical devices to the general outlets During power failure you may extend the backup time to critical devices by setting shorter backup time for non critical devices www powershield com au 7 Step 3 Communication connection Inter
10. E marked mains cable e g the mains cable of your computer to connect the UPS system to the building wiring outlet shockproof outlet Please use only VDE tested CE marked power cables to connect the loads to the UPS system Pluggable equipment includes a protective earth conductor that carries the leakage current from the load devices computer equipment Total leakage current must not exceed 3 5mA www powershield com au 4 1 4 Operation Do not disconnect the mains cable on the UPS system or the building wiring outlet shockproof socket outlet during operations since this would cancel the protective earthing of the UPS system and of all connected loads The UPS system features its own internal current source batteries The UPS output sockets or output terminals block may be electrically live even if the UPS system is not connected to the building wiring outlet e In order to fully disconnect the UPS system first press the OFF Enter button to disconnect the mains e Prevent no fluids or other foreign objects from inside of the UPS system 1 5 Maintenance service and faults e The UPS system operates with hazardous voltages Repairs may be carried out only by qualified maintenance personnel e Caution risk of electric shock Even after the unit is disconnected from the mains building wiring outlet components inside the UPS system are still connected to the battery and electrically live and dangerous Before car
11. before installing the unit Do not operate this unit before reading through all safety information and operating instructions carefully 1 1 1 2 Transportation Please transport the UPS system only in the original package to protect against shock and impact Handling Safety A Do not lift heavy loads without assistance B i 18 32 kg IE 32 55 kg This equipment is intended for installation in a controlled temperature indoor area free from conductive contaminants Preparation Condensation may occur if the UPS system is moved directly from cold to warm environment The UPS system must be absolutely dry before being installed Please allow at least two hours for the UPS system to acclimate to the environment Do not install the UPS system near water or in moist environments Do not install the UPS system where it would be exposed to direct sunlight or near heater Do not block ventilation holes in the UPS housing 1 3 Installation Do not connect appliances or devices which would overload the UPS system e g laser printers to the UPS output sockets Place cables in such a way that no one can step on or trip over them Do not connect domestic appliances such as hair dryers to UPS output sockets The UPS can be operated by any individuals with no previous experience Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system Please use only VDE tested C
12. ed in transit is not covered under warranty Mark the RMA on the outside of the package 9 Return the defective unit by insured prepaid carrier to the address given to you by Technical support o POOO se www powershield com au 21 6 Storage and Maintenance 6 1 Operation Commander RT series contains no user serviceable parts If the battery service life 3 5 years at 25 C ambient temperature has been exceeded the batteries must be replaced Please contact your dealer or visit PowerShield web site www powershield com au support php 20 Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material 6 2 Storage Before storing charge the UPS 5 hours Store the UPS covered and upright in a cool dry location During storage recharge the battery in accordance with the following table Storage Temperature Recharge Frequency Charging Duration 25 C 40 C Every 3 months 1 2 hours oS 40 C 45 C Every 2 months 1 2 hours 7 Contacting PowerShield Refer to the information provided at PowerShield internet site www powershield com au Or Phone 1300 305 393 www powershield com au 22 8 Specifications COMMANDER RT BATTERY BANKS Model PSCRT1100 PSCRT2000 PSCRT3000 PSRTBBS PSRTBB12 Topology Line Interactive Pure Sine Wave Voltage 240Vac Nominal Voltage Range 162 290Vac Frequency Range 50 60Hz 5H
13. face ports USB port RS 232 port Intelligent slot N To allow for unattended UPS shutdown start up and status monitoring connect the communication cable one end to the USB RS 232 port and the other to the communication port of your PC With the monitoring software installed you can schedule UPS shutdown start up and monitor UPS status through PC The Commander RT series are eduipped with intelligent slot perfect for either SNMP or AS400 card When installing either SNMP or AS400 card in the UPS it will provide advanced Communication and monitoring options NOTE USB port and RS 232 port cannot work at the same time Step 5 EPO Emergency Power OFF function Keep the pin 1 and pin 2 closed for UPS normal operation To activate EPO function cut the wire between pin 1 and pin 2 x It s in closed status for UPS normal operation Step 6 External battery connection for Commander RT 2000 and 3000 Connect one end of external battery cable to UPS unit and the other end to battery box Use supplied battery detection wire in detection port of UPS unit and plug the other end to battery bank See below chart for detailed connection Models PSCRT2000 PSCRT 3000 a YOU L f e FR d p PSRTBB8 2K only PSRTBB12 3K only NOTE Maximum connected external battery boxes up to 2 units www powershield com au 8 Step 7 Turn on the UPS Press the ON Mute button on the front panel for t
14. n to confirm selection in UPS setting mode Switch LCD message Press this button to change the LCD message for input voltage input frequency battery voltage output voltage and output frequency SELECT Button Setting mode Press and hold this button for 5 seconds to enter UPS setting mode when UPS is off Down key Press this button to display next selection in UPS setting mode 3 2 LCD Panel Rack Display Tower Display Load info DO Battery info ame DE Yo Input output WEN HEN RR EOS and Battery info ECCE R WED EST Battery info t gt Warning amp Fault info BATTERY I i i Input outpui Warning Setting operation d Batt amp Fault info nd v Setting HISIA i operation NL UPS status Backup HA H UPS status time a info Load info Backup time info Backup time information e 3O3O O Q Q0Q Indicates the backup time in pie chart www powershield com au 10 B8 Indicates the backup time in numbers H hours M minute Warning amp Fault information A Indicates that the warning and fault occurs B 9 Indicates the warning and fault codes and the codes are listed in details in 3 5 section Setting Operation BS Input Output amp Battery information C 67 mt Indicates the output input voltage output input frequency or battery voltage V voltage Hz frequency C PH Indication EOI is for one external battery bank and ke ES E02 is for two This is only for PSCRT
15. rranty of this product Please keep this manual in a safe place for future references www powershield com au 1 Special Symbols The following are examples of symbols used on the UPS to alert you the important information CAUTION Risk of Electric Shock Do Not Open Cover CAUTION To reduce the risk of electric shock Do not remove cover or back No user serviceable parts inside Refer servcing to the factory RISK OF ELECTRIC SHOCK Indicates that a risk of electric shock is present and the associated warning should be observed CAUTION REFER TO OPERATOR S MANUAL Refer to your operator s manual for additional information such as important operating and maintenance SAFETY EARTHING TERMINAL Indicates the primary safety ground This symbol indicates that you should not discard the UPS or the UPS batteries in the trash The UPS may contain sealed lead acid batteries Batteries must be recycled www powershield com au 2 Table of Contents 1 A Important Safety W ANN Ca ata it a ee an AE a a a a kt an an a dar atc d a 4 deli AAS DOE WON censure are ee DE ar Cher Wate ee da een ate ree te Fete ak aka e ei d ke aa aka e ip Bee 4 1 2 Vie ie ale en her te a p eee EE AE OR EE eT 4 1 3 M LA de ie kap Tere ea ae sat RE ER EE OR RE l da itu pl UE 4 Eae TI T 5 1 5 Maintenance service and faults eee e e ee eee 5 2 ASLAIAUON And SCLUD esse Ee ai 13 Ee GER AT SE GE dana EE
16. rying out any kind of service and or maintenance disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS capacitors Only persons are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations Unauthorized persons must be kept well away from the batteries Caution risk of electric shock The battery circuit is not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the ground Before touching please verify that no voltage is present Batteries may cause electric shock and have a high short circuit current Please take the precautionary measures specified below and any other measures necessary when working with batteries remove wristwatches rings and other metal objects use only tools with insulated grips and handles When changing batteries install the same number and same type of batteries Do not attempt to dispose of batteries by burning them This could cause battery explosion Do not open or destroy batteries Escaping electrolyte can cause injury to the skin and eyes It is toxic Please replace the fuse only with the same type and amperage in order to avoid fire hazards e Do not dismantle the UPS system www powershield com au 5 2 Installation And Setup NOTE Before installation please inspect the unit
17. ss point the boost AVR will be activated When the input voltage is beyond the acceptable range or power failure and alarm is sounding 2 beeps every 30 seconds UPS will backup power from battery UPS is powered off and no output supply power but still can charge batteries www powershield com au 15 3 7 Faults Reference Code Fault event T Fault code Icon Fault event Fault code Icon Bus start fail Inverter output short Bus over Battery voltage too high 3 Bus under 0 X Battery voltage too 28 low Inverter soft start Over temperature 41 fail Inverter voltage 12 x Over load 43 high Inverter voltage 13 X LOW 3 8 Warning Indicator Wammg teon fashin Aam owy aaah Rep one beep every second d pea madh 2 shore beeps every 2 seconds Battery is not connected aA ee 2 short beeps every 2 seconds eT i Overcharge Ng Continuously sounding ODE E Site wiring fault gerensa EP N Contnuousiy sounding Charger faire CHZN Continuously sounding Battery Fault BA Continuously sounding www powershield com au 16 d Troubleshooting If Commander RT series do not operate correctly please solve the problem by using the table below Symptom No indication and alarm even The AC input power is not Check if input power cord though the mains is normal connected well firmly connected to the mains The AC input is connected Plug AC input power cord to
18. t the front panel back to the unit isi 4 TA 4 2 Battery Kit Assembly option NOTE We RECOMMEND TO USE POWERSHIELD CERTIFIED BATTERIES FOR ASSEMBLYING YOUR OWN BATTERY PACK NOTICE Please assemble battery kit first before installing it inside of UPS Please select correct battery kit procedure below to assemble it Battery kit for PSCRT1100 Step 1 Remove adhesive tapes Step 2 Connect all battery terminals by following below chart Step 3 Put assembled battery packs on Step 4 Cover the other side of plastic shell as one side of plastic shells and insert one below chart Then battery kit is assembly well more defect battery on the space www powershield com au 19 Battery kit for PSCRT2000 PSRTBBS Step 1 Remove adhesive tapes Step 2 Connect all battery terminals by following below chart Step 3 Put assembled battery packs on Step 4 Cover the other side of plastic shell as one side of plastic shells below chart Then battery kit is assembly well Battery kit for PSCRT3000 PSRTBB12 Step 1 Remove adhesive tapes Step 2 Connect all battery terminals by following below chart Step 3 Put assembled battery packs on Step 4 Cover the other side of plastic shell as one side of plastic shells below chart Then battery kit is assembly well www powershield com au 20 WARRANTY CONDITION The standard warranty is TWO 2 years from the date of purchase The standard PowerShield procedure
19. wo seconds to power on the UPS Note The battery charges fully during the first five hours of normal operation Do not expect full battery run capability during this initial charge period Step 8 Install software Install NetGuard UPS monitoring software to fully configure UPS shutdown Please follow steps below to download and install monitoring software 1 Go to the website http www powershield com au downloads 2 Click NetGuard software icon and then choose your required OS to download the software 3 Follow the on screen instructions to install the software d When your computer restarts the monitoring software will appear as an orange plug icon located in the system tray near the clock www powershield com au 9 3 Operations 3 1 Button Operation onore secer E gt Turn on the UPS Press and hold ON Mute button for at least 2 seconds to turn on the UPS gt Mute the alarm After the UPS is turned on in battery mode press and hold this button for at least 5 seconds to disable or enable the alarm ON MUTE Button se But it s not applied to the situations when warnings or errors Up key Press this button to display previous selection in UPS setting mode Switch to UPS self test mode Press and hold ON Mute button for 5 seconds to enter UPS self testing while in AC mode Turn off the UPS Press and hold this button at least 2 seconds to turn OFF ENTER off the UPS Button Confirm selection key Press this butto
20. z Auto sensing 240Vac Selectable 208 220 230Vac 10 AVR N EN eS N N ee na n GE INN EN N N EN MH Transfer Time 6ms Typical LIN NN NN n RN ame p Wow m om o oa O o o wawa 0 H m H H H 12 V 9AH x 2 12 V 9AH x 4 12 V 9AH x 8 4 hours recover to 90 capacity N A PSRTBBB x1 Sofware PowerShield NetGuard software supports Windows based operating systems Linux Unix and Mac Battery Type amp Number 12 V 9AH x 12 Standard Model Typical Recharge Time Additional Battery Banks LCD Display Alarm AC Mode Batt Mode Load Level Input Voltage Output Voltage Overload Fault Low Batt Batt Time Remaining Audible Alarm Battery Mode Low Battery Batt Mode Fault Oveload Dimension D x W x HI 380 x 438 x 88 mm 380 x 438 x 88 mm 600 x 438 x 88 mm Noise Level lt 45dB Safety EN62040 1 1 2003 IEC60950 1 1 EMC EN62040 2 2006 RoHS Directive 2011 65 EU Derate capacity to 80 of capacity when the output voltage is adjusted to 208VAC Product specifications are subject to change without further notice Powershield Part 990 1100rev01 www powershield com au 23
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