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Nokia Lumia 928: Safety

1. 58 PUK or PUK2 code 14 R Read Office documents 57 Reply to email 35 Reset your phone 11 60 Ringtones 16 17 S Save battery 10 21 Scanning 20 Screen brightness 11 Search 19 Search Key
2. 43 C Calculator 56 Calendar 55 Calls 22 Camera 36 Charge the battery 9 Clock 54 Codes 13 Company account 59 Company apps 59 Conference calls
3. 19 Airplane mode 20 Alarms 54 Antenna locations 9 Appointments 54 Automatic phone lock 12 B Backup Assistant Plus 27 Barcodes 20 Bing search 19 Bluetooth 24 Browser cache 42 Browser settings
4. 18 L Linking contacts 28 Lock and unlock the keys and screen 12 M Memory 53 Microsoft account 12 Microsoft Office 57 N Near Field Communication 25 Nokia Lenses 37 Numbers 19 O Offline use 20 Open an app 15 P Password 12 Peop
5. 57
6. 37 Settings 38 Share videos 38 Virtual keyboard 18 Visual search 20 Voice commands 27 Voice mail 22 Voice search 19 W Wallpaper 17 Web browser 42 Wi Fi 40 Word
7. 22 Access Voice Mail 22 Visual voice mail 23 Make a conference call 23 Bluetooth and NFC 24 About Bluetooth connectivity 24 Connect to a wireless headset 24 About NFC 25 Turn NFC on or off 25 Connect to a Bluetooth accessory with NFC 25 Disconnect the accessory 25 People hub 26 About the People hub 26 Create edit or delete a contact 26 Backing up your contacts 27 Save a number from a call or message 27 Search for a contact 27 Use a voice command 27 Create edit or delete a contact group 28 Add a new contact group
8. 28 Link contacts 28 Copy contacts from a SIM card to your phone 28 Share your plans with your family and friends 28 Set up your social networking service accounts 29 Change your profile picture 29 See your friends status updates 29 Post your status 29 Write on your friend s wall 29 Upload a photo to a service 29 Messaging 31 Send a message 31 Chat with your friends 32 View a conversation 32 Email 34 About email 34 View several mailboxes in a unified inbox 34 Read received email 35 Send email 35 Camera
9. 16 Status updates 29 Syncing 27 T Take a photo 36 Text input 18 Time and date 54 To do list 55 Touch sensitivity 15 U Unlock the screen 12 Unlock your phone 12 Uploading photos 29 V Videos Record videos
10. 36 Take a photo 36 Photo settings 37 Download lenses 37 Record a video 37 Video settings 38 Share your video 38 Your photos and videos 38 Copy your photos and videos to your PC 39 Internet 40 Define how your phone connects to the internet 40 About Wi Fi connections 40 Connect to a Wi Fi network 40 Use a cellular data connection when roaming 41 Close a network connection 41 Share your mobile data connection 41 About the web browser 42 Empty the cache 42 Add a website to your favorites 43 Other available browser settings
11. 43 Data Sense 43 Maps and Navigation 44 Positioning and location services 44 HERE Maps 45 Download and update maps 47 Check nearby events and places with Local Scout 47 HERE City Lens 47 Entertainment 49 Music Videos 49 Play music podcasts and videos 49 About Nokia Music 50 Download music from Nokia Music 50 Listen to Mix radio 50 Shop at the Windows Phone Store 51 Memory and storage 53 SkyDrive 53 Clock Calendar and Calculator 54 Set an alarm 54 Set the time and date 54 Add an appointme
12. 63 Excel 58 59 F Family room 28 Feedback 61 Forward email 35 G Gestures 15 H Headset 13 24 25 I Icons 20 IMEI 14 Internet 40 K Keys and parts 7 Kid s corner
13. 23 Connections Cellular data connections 41 Close network connections 41 Wi Fi network 40 Connectivity 24 Contact groups 28 Contacts 26 Copying contacts 28 D Data Sense 43 E Edit Office documents 57 Email 34 Emergency call
14. Keep the device away from magnets or magnetic fields To keep your important data safe store it in at least two separate places such as your device or computer or write down important information During extended operation the device may feel warm In most cases this is normal To avoid getting too warm the device may automatically Nokia Lumia 928 Safety and Warranty 62 Chapter 18 slow down close apps switch off charging and if necessary switch itself off If the device is not working properly take it to the nearest authorized service facility About Digital Rights Management When using this device obey all laws and respect local customs privacy and legitimate rights of others including copyrights Copyright protection may prevent you from copying modifying or transferring photos music and other content Digital rights management DRM protected content comes with an as sociated licence that defines your rights to use the content With this device you can access content protected with WMDRM 10 If certain DRM software fails to protect the content content owners may ask that such DRM software s ability to access new DRM protected content be revoked Revocation may also prevent renewal of such DRM protected content already in your device Revocation of such DRM software does not affect the use of content protected with other types of DRM or the use of non DRM protected content If your device has W
15. You can also type in a password for the connection 4 Tap the connection on the other device The other device uses data from your data plan which may result in data traffic costs For information on availability and costs contact your network service provider About the web browser On the homescreen tap Catch up on the news and visit your favorite websites You can use Internet Explorer 10 Mobile in your phone to view web pages on the internet To browse the web you must be connected to the internet Tip If you do not have a flat rate data plan from your network service provider to save data costs in your phone bill you can use a Wi Fi network to connect to the internet Go to a website Tap the address bar enter a web address and tap Search the internet Tap the address bar enter a search word and tap Zoom in or out Place two fingers on the screen and slide your fingers apart or togeth er Tip To quickly zoom in on a section of a web page double tap the screen To zoom out double tap the screen again You can open up to six browser tabs at the same time and switch be tween them Open a new tab Tap gt tabs gt Switch between tabs Tap gt tabs and tap a tab Close a tab Tap gt tabs gt Send a web link Tap gt share page and select a method of sending a web link such as messaging email or a social network Empty the cache A cache is a
16. email accounts 2 Tap add an account and the name of the service and follow the displayed instructions Tip When you sign in to an account contacts in the account are automatically imported Change your profile picture On the start screen tap People and swipe to all 1 Tap your own contact card and your picture 2 Tap your picture again and in the Photos hub select a new picture 3 Drag the picture around to adjust the cropping and tap To set where to update your picture tap Post to select or clear the check boxes and tap 4 Tap See your friends status updates After you set up social networking services on your phone you can fol low your friends status updates in the People hub On the start screen tap People and swipe to what s new Post your status If you feel like reaching out to your friends let them know what s on your mind Post your status to the social networking services that you use On the start screen tap People and swipe to all 1 Tap your own contact card and post an update 2 Write your message 3 In the Post to field check the box next to each account to post to and tap 4 Tap Write on your friend s wall You can contact your friends by writing on their Facebook wall 1 On the start screen tap People and swipe to all 2 Tap a Facebook friend s profile and write on wall 3 Write your message and tap Commen
17. How Do We Use Cookies and Web Beacons Cookies are small text files that are sent to your computer by a web server We use cookies to provide benefits to you Session cookies remember the previous activity performed by you for example an item you placed in a shopping cart Persistent cookies are used to save your preferences over multiple sessions for example personalization of settings on our websites Cookies may be used to display targeted ads and recommendations for example to eliminate showing the same ads to you multiple times or showing ads that we think are of interest to you based on your past ac tions on our website Cookies are also used to determine the effective ness of our promotions and advertising campaigns and to improve our products and services Nokia may use web beacons or pixel tags in connection with some of our websites However we do not use them to identify individual users personally Web beacons are typically graphic images that are placed on a website and they are used to count visitors to a website and or to access certain cookies This information is used to improve our ser vices Web beacons do not typically collect any other information than what your browser provides us with as a standard part of any internet communication If you turn off cookies the web beacon will no longer be able to track your specific activity The web beacon may however Nokia Lumia 928 Safety and Warranty 78 Cha
18. Browse the web Set up bookmarks Empty the cache Switch to cellular data connection Edit an internet access point Add a multimedia message access point Close all network connections Nokia Lumia 928 Internet 41 Chapter 12 Connect to a hidden Wi Fi 1 Make sure WiFi networking is switched to On 2 Tap advanced gt 3 Enter the network name and tap add Use a cellular data connection when roaming 1 From the start screen swipe left and tap Settings gt cellular 2 Tap Data connection and on 3 Tap Data roaming options gt roam Data roaming means using your phone to receive data over networks that your network service provider doesn t own or operate Connecting to the internet when roaming especially when abroad can raise data costs substantially Mobile data access points are usually sent to you by your network ser vice provider You can manually add access points Edit an internet access point or add an mms access point 1 On the start screen swipe left and tap Settings gt cellular 2 Edit the apn address in the edit internet apn or add mms apn field 3 Enter the username and password for your mobile data account 4 If the internet apn uses a proxy server for the internet enter the address and port number in the appropriate fields 5 If the mms apn uses a WAP gateway URL or port number enter the address and port number in the approp
19. For more information go to www windowsphone com 1 Connect your phone to a compatible computer with a USB cable 2 In your computer s file manager such as Windows Explorer or Finder drag and drop your songs and videos to your phone Shop at the Windows Phone Store From the start screen swipe left and tap Store Do you want to personalize your phone with more applications Or download games also free of charge Browse the Store to find the lat est content that is designed specifically for your phone You can download apps games music podcasts The selection of items available for download depends on your region The Store is not available in all areas You can also find content relevant to your tastes and location and share recommendations with friends To download from the Store you need to sign in to your phone with your Microsoft account When you sign in you are offered content compatible with your phone Tip You can search and download content directly on your phone or browse the Store on your computer and send links to your phone in a text message Some items are free of charge others can be paid for with a credit card or charged to your phone bill The availability of payment methods de pends on your country of residence and your network service provider Browse or search the Store Check out the latest and most downloaded apps or games and items recommended for you
20. 13 Send email 35 Set an alarm 54 Share your mobile data connection 41 SIM card 8 SkyDrive 53 Social networking 29 Software version 14 Sounds 13 Special characters 19 Start Key 13 Start screen
21. Safety and Warranty 69 Chapter 18 mission Data transmission costs may apply You agree to provide truthful and complete information when you register for the Service and to keep that information updated You must take due care to protect your username and password against misuse by others and promptly notify Nokia about any misuse You and your parent or legal guardian if you are a minor are personally responsible for any use of the Service You may terminate your registration if you no longer wish to use the Service After termination you will no longer have access to the Ser vice Nokia may terminate your registration or restrict your access to certain parts of the Service if Nokia reasonably believes that you have breached the Terms or with prior notice if you have not signed into the Service with your username in the past six 6 months Except as set forth in the Privacy Policy Nokia is not responsible for any removal or loss of the information or content you have submitted to the Service When information or content is removed from the Service by either you or Nokia traces or copies may still remain elsewhere 4 Licenses Nokia grants you a non exclusive nontransferable license revocable at any time at Nokia s sole discretion to access and use the Service strictly in accordance with the Terms Use of the Service does not grant you any intellectual property rights in or to any information or content in the Service As
22. Scenes gt Close up Take photos in the dark Want to take better photos even in dim light Use the night mode Tap gt photo settings gt Scenes gt Night or Night Portrait Take a photo of a moving object To capture the action with your phone use the sports mode to take a sharper photo of moving people Camera The Camera section includes how to take a photo view photos take close ups take night time photos increase the sharpness of photos record videos send a photo copy photos to your PC download lenses Nokia Lumia 928 Camera 37 Chapter 11 Tap gt photo settings gt Scenes gt Sports Take a photo in bright light To take better photos when there s bright light coming from behind your subject use the backlight mode Tap gt photo settings gt Scenes gt Backlight Take a self portrait To take a self portrait easily use the front camera of your phone Tap Tip You can also take a photo when you write a message or email Tap gt Photo settings You can adjust the following photo settings Scenes Auto default Close up Night Night Portrait Sports Back light ISO Auto default 100 200 400 800 Exposure Value 0 default 1 3 steps between 2 and 2 White Balance Auto default Cloudy Daylight Fluorescent Incan descent Aspect Ratio 16 9 default 4 3 Fo
23. and air bag sys tems For more information check with the manufacturer of your ve hicle or its equipment Only qualified personnel should install the device in a vehicle Nokia Lumia 928 Safety and Warranty 65 Chapter 18 Only qualified personnel should install the device in a vehicle Faulty in stallation may be dangerous and invalidate your warranty Check regu larly that all wireless device equipment in your vehicle is mounted and operating properly Do not store or carry flammable or explosive mate rials in the same compartment as the device its parts or accessories Do not place your device or accessories in the air bag deployment area Potentially explosive environments Switch off your device in any area with a potentially explosive atmo sphere for example near gas pumps at service stations Sparks in such areas could cause an explosion or fire resulting in bodily injury or death Observe restrictions in fuel service stations storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked They include areas where you would be advised to turn off your vehicle engine below deck on boats chemical transfer or stor age facilities and where the air contains chemicals or particles such as grain dust or metal powders You should check with the manufacturers of vehicles using liquefied petroleum gas such as
24. and tap Settings gt lock screen 2 Switch password to On and enter a security code at least 4 digits 3 Tap Require a password after and define the length of time after which the phone is locked automatically Keep the security code secret and in a safe place separate from your phone If you forget the security code and cannot recover it or you enter the wrong code too many times your phone will require service Additional charges may apply and all the personal data in your phone may be de leted For more information contact a Nokia Care point or your phone dealer Connect a headset You can connect a compatible headset or accessories to your phone Do not connect products that create an output signal as this may dam Nokia Lumia 928 Get started 13 Chapter 4 age the device Do not connect any voltage source to the audio con nector If you connect an external device or headset other than those approved for use with this device to the audio connector pay special attention to volume levels Change the volume Use the volume keys They control all sounds including the volume of alarms and reminders Back Start and Search keys The Back Start and Search keys help you to navigate your phone To return to the previous screen press at the bottom of the screen To go to the start screen press at the bottom of the screen To search the web press at the bottom of the screen Swi
25. fully before disclosing any personal data or other information that might be accessible to other users Nokia companies and authorized third parties We may share your personal data with other Nokia companies or authorized third parties who process personal data for Nokia for the purposes de scribed in this Policy This may include for example billing through your network service provider or otherwise delivery of your pur chases providing services including customer service managing and analyzing consumer data credit checks conducting market research and managing marketing and other such campaigns When you purchase a Nokia product from us with a network ser vice provider plan we may need to exchange information with your network service provider to provide you with such service We may conduct joint marketing and other communications with our partners for example your mobile operator To avoid duplicate or unnecessary communications and to tailor the message to you we may need to match information that Nokia has collected with information that the partner has collected where this is permit ted by law These authorized third parties are not permitted to use your personal data for any other purposes We require them to act consistently with this Policy and to use appropriate security mea sures to protect your personal data International transfers of personal data Our products and services may be provided using resourc
26. Acceptance These Nokia Service Terms together with the Privacy Policy and all other additional terms and information that may be provided within the Ser vice collectively Terms govern your use of the service site content and software collectively the Service By registering for or using the Service or any portion of it you accept the Terms The Terms constitute an agreement between you and Nokia Corporation Keilalahdentie 2 4 02150 Espoo Finland including its affiliates and suppliers collectively Nokia defining your and Nokia s rights and responsibilities with re spect to the Service 2 Eligibility To use the Service you must be at least thirteen 13 years of age If you are under thirteen 13 years of age or at least thirteen 13 years of age but a minor where you live you must have your parent or legal guard ian accept your registration on your behalf and approve your use of the Service Anyone completing the registration must be legally competent 3 Registration and Termination To use a Service you may need to register and create a Nokia account with username and a password You may need to provide us with cer tain personal and other information Nokia may verify your email ad dress before account can be used Upon first use of your device and each time you update the Nokia device software a text message will be sent to Nokia The creation of a Nokia account will require data trans Nokia Lumia 928
27. Contact entries and details Apps Music photos or videos SkyDrive Store your stuff in the clouds You don t need to worry about freeing memory for your favorites or new apps SkyDrive is cloud storage for all your documents and photos and the place to back up your phone so you can always restore it if need be You can also set it to back up your stuff automatically so when you take a photo or a video it s copied to your cloud album With SkyDrive you can access your photos documents and more from your phone tablet or computer Depending on the app you can even continue working on a document right from where you left it earlier Tip To make backing up your files even easier you can download the SkyDrive app from the Store Nokia Lumia 928 Clock calendar and calculator 54 Chapter 15 Set an alarm You can use your phone as an alarm clock 1 From the start screen swipe left and tap Alarms 2 Tap 3 Fill in the fields and tap For the alarm to sound your phone must be switched on and the phone volume needs to be loud enough Temporarily switch an alarm off Switch the alarm to Off Snooze an alarm When the alarm sounds tap snooze This pauses the alarm for a pre defined length of time Set the time and date 1 Swipe left and select Settings gt date time and switch Set automatically to Off 2 Edit the time and date Update the time and date automa
28. a SIM card to your phone If you have contacts stored on your SIM card you can copy them to your phone You can add more details to contacts that are stored on your phone such as alternative phone numbers addresses or a pic ture On the start screen tap People Tap gt settings gt import SIM contacts Share your plans with your family and friends Want to gather with people but find it difficult to set a date and time convenient for everybody You can invite others to chat and privately share a calendar photos or notes To use this feature you need to sign in to your Microsoft account To create a room for sharing on the start screen tap People and swipe to together 1 Tap gt Room 2 Write a name for the room and tap 3 To invite others to join tap gt Send Nokia Lumia 928 People hub 29 Chapter 8 4 To switch between a group chat calendar note or photo album swipe left or right Set up your social networking service accounts The social networking services are third party services and not pro vided by Nokia Check the privacy settings of the social networking service you are using as you may share information with a large group of people The terms of use of the social networking service apply to sharing information on that service Familiarize yourself with the terms of use and the privacy practices of that service 1 From the start screen swipe left and tap Settings gt
29. account when you first use your device In the activation process your username email address mobile number unique mobile device identifier and subscriber identity information will be sent to Nokia and we may associate this information with your Nokia account This combined information may be used to ac tivate your warranty and certain software licenses and to send you personalized messages for example emails text and other mes sages These messages may include information about Nokia s products and services such as tips and commercial offers You may unsubscribe from these messages at any time for example by following the information in the message you receive after taking your device into use instructions in the device or in the messages through available profile management tools or contacting Nokia customer care The collected information may also be used to display personalized content as well as to improve Nokia s products and services The above information may also apply in case you update the software of your device Do We Share Personal Data We do not sell lease rent or otherwise disclose your personal data to third parties unless otherwise stated below Your consent and social sharing services We may share your per sonal data if we have your consent to do so Some services may allow you to share your personal data with other users of the ser vice or with other services and their users Please consider care
30. affiliate providing the product or service may be a controller of your personal data You may find the identity of the controller and its contact details by review ing the terms and conditions of such a product or service or by using contact information provided in the applicable Nokia websites In matters pertaining to Nokia s privacy practices you may also contact us at Nokia Corporation c o Privacy Keilalahdentie 4 02150 Espoo Finland US Safe Harbor Privacy Framework Nokia Inc 102 Corporate Park Drive White Plains NY 10604 USA USA adheres to the EU US Swiss US Safe Harbor Privacy Principles of Notice Choice Onward Transfer Security Data Integrity Access and En forcement and is registered with the U S Department of Commerce s Safe Harbor Program If you have questions or concerns about Nokia s participation in the Safe Harbor Framework please contact Nokia Lumia 928 Safety and Warranty 79 Chapter 18 Nokia Inc 102 Corporate Park Drive White Plains NY 10604 USA Attention Legal Director North America If you believe Nokia Inc has not satisfactorily addressed your data pri vacy concerns you may contact the EU Data Protection Panel at Data Protection Panel Secretariat Rue de Luxembourg 46 01 126 B 1000 Brussels BELGIUM or by visiting circa europa eu Public irc secureida safeharbor home Changes to This Privacy Policy Nokia may from time to time change this Policy or change mod
31. as to satisfactory quality or fitness for a particular purpose However this Warranty shall neither exclude nor limit i any of your legal statu tory rights under the applicable laws or ii any of your rights against the seller of the Product TO THE EXTENT PERMITTED BY APPLICABLE LAW S NOKIA SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE EITHER EXPRESSLY OR IMPLIC ITLY FOR ANY DAMAGES OR LOSSES OF ANY KIND WHATSOEVER RE SULTING FROM LOSS OF DAMAGE TO OR CORRUPTION OF CONTENT OR DATA OR THE RECREATION OR TRANSFER THEREOF EVEN IF SUCH LOSS DAMAGE OR CORRUPTION WAS A RESULT OF A DEFECT IN YOUR PRODUCT AND FOR ANY LOSS OF PROFIT PRODUCTS OR FUNCTION ALITY BUSINESS CONTRACTS REVENUES OR ANTICIPATED SAVINGS INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT CONSE QUENTIAL OR SPECIAL LOSS OR DAMAGE NOKIA S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF YOUR PRODUCT The limitations in this clause 6 shall not apply in case of Nokia s gross negligence or intentional misconduct or in case of death or personal injury resulting from Nokia s proven negligence Please note that you should always back up all data and content including without limita tion any licence numbers and activation codes stored on your Product before taking your Product in for service since service activities will erase all data from your Product Nokia Inc 200 South Mathilda Sunnyvale California 94086 NOKIA SERVICE TERMS Terms of Use 1
32. can rate and review your games in the same way Tap Games Pin an app to the start screen In the apps menu tap and hold the app you want to pin and tap pin to Nokia Lumia 928 Entertainment 53 Chapter 14 start Update an app To see if there is an update available for your app from the start screen swipe left and tap Store Available updates are shown on the bottom left of your screen To update an app tap update and then the app Tip To update all apps tap update all Delete an app from your phone You can remove installed apps that you no longer want to keep or use to increase the amount of available memory 1 From the start screen swipe left to the apps menu 2 Tap and hold the app and tap uninstall You may not be able to remove some apps If you remove an app you may be able to reinstall without buying again as long as the app is available in the Store If an installed app depends on a removed app the installed app may stop working For details see the user guidance of the installed app Memory and storage Learn how to manage your photos apps and other stuff on your phone Check and increase available memory on your phone From the start screen swipe left and tap Settings gt phone stor age To check the details of your phone memory tap phone If you re running out of space first check for things you no longer need Text multimedia and mail messages
33. can vary in different apps Switch between upper and lower case characters Tap the key before inserting the character To switch caps lock mode on tap the key twice To return to normal mode tap the key again Insert a number or a special character Tap the numbers and symbols key Some of the special character keys can bring up more symbols Nokia Lumia 928 Basics 19 Chapter 5 Tip To quickly insert a number or a commonly used special char acter tap the numbers and symbols key and slide your finger to the character without lifting Add an accent to a character Touch and hold the character and select the accented character Delete a character Tap the backspace key Move the cursor Touch and hold the screen near the text until a cursor is displayed Without lifting your finger drag the cursor to the desired location To move the cursor to the next row or text input field tap the enter key The function of the enter key can change in different apps For example in the web address field of the web browser it acts as the Go icon Add more writing languages You can add several writing languages for your keyboard and switch between the languages when writing On the start screen swipe left and tap Settings gt keyboard gt add keyboards and select the languages you want to write in Switch between the writing languages Tap the language key Tip To clear all the words that have bee
34. can view incoming outgoing and missed calls To call the last dialed number on the start screen tap Tap next to the name or phone number Set Up Voice Mail On the start Screen tap Tap Dial 86 and tap Call or If you hear a greeting tap to interrupt and follow the setup tutorial Access Voice Mail From you phone on the start Screen tap Tap Dial 86 and tap Call or When you hear the greeting tap to interrupt and follow the prompts From any phone dial your wireless number When you hear the greeting tap to interrupt and follow the prompts Voice mailboxes not set up within 45 days will be canceled Your voice mailbox is not password protected until you create a password by fol lowing the setup tutorial Make Calls This section covers how to call contacts use your call log check voicemail make conference calls silence calls Nokia Lumia 928 Make Calls 23 Chapter 6 Visual voice mail With Visual Voice Mail you can view a list of messages without dialling into a mailbox and listen and erase them at the touch of a button To subscribe tap and follow instructions on screen Make a conference call Your phone supports conference calls between two or more people The maximum number of participants varies by the network service pro vider Conference calling is a network service 1 Call the first participant 2 To a
35. continue browsing for more content The content type determines where the item is stored in your phone music videos and podcasts can be found in the Music Videos hub games can be found in the Games hub and apps can be found in the apps menu If you run out of battery during download the downloaded data may be lost Tip Use a Wi Fi connection to download larger files such as games apps or videos For more information on an item contact the publisher of the item View your download list While an item is downloading you can continue to browse for other content and add items to your download list From the start screen swipe left and tap The download notification at the bottom of the main view indicates the number of items being downloaded To view your download list tap the notification One item is downloaded at a time and pending items are shown in your download list Tip If you need to for example temporarily close your Wi Fi con nection tap and hold the downloading item and tap pause To resume downloading tap resume Pause pending items individually If a download fails you can re download the item Write a review for an app Do you want to share your opinion on an app with other Store users Review and rate the app You can post one review per app that you download 1 In the apps menu tap and hold the app and tap rate and review 2 Write your review and rate the app Tip You
36. controlled or operated by Nokia We recommend you to check the privacy poli cies of such service providers to understand how they process your location data You can modify the positioning settings of your device from the device settings for example change or disable positioning methods or location servers or modify the accuracy of your location data Nokia off ers various location based ser vices and features that may require the use of your location data For example when you make a location based search use location enhanced weather features or request for map data your loca tion data may be sent to Nokia to serve you with the right content This may also include location based advertising Some location based services may allow you to associate your personal data with your location To learn more about available location based services and features please refer to instructions and other support mate rial for our products and services Why Do We Process Personal Data Nokia may process your personal data for the following purposes Please note that one or more purposes may apply simultaneously Providing products and services We may use your personal data to provide you with our products and services to process your order or as otherwise may be necessary to perform the contract be tween you and Nokia to ensure the functionality and security of our products and services to identify you as well as to prevent and investigate fr
37. encouraged to try to correct the interference by one or more of the fol lowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Reproduction transfer distribution or storage of part or all of the con tents in this document in any form without the prior written permission of Nokia is prohibited Nokia operates a policy of continuous develop ment Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice To the maximum extent permitted by applicable law under no circum stances shall Nokia or any of its licensors be responsible for any loss of data or income or any special incidental consequential or indirect dam ages howsoever caused The contents of this document are provided as is Except as required by applicable law no warranties of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose are made in relation to the accu racy reliability or contents of this document Nokia reserves the right to revise this document or withdraw it at any time without prior notice Index A Add writing languages
38. even contacts To pin something simply press and hold it until a menu appears and then tap pin to start Change your theme You can change the colors to match your taste and mood On the start screen swipe left and tap Settings gt theme gt and Background or Accent color Tip You can save battery power if you use a darker background Customize your lock screen Select Settings gt lock screen You can select which apps show their status on your lock screen Change the lock screen wallpaper 1 Tap Settings gt lock screen gt Background 1 Tap photo 2 Tap change photo 3 Select a photo and tap Tip You can adjust the photo by zooming in and out or by sliding the photo up or down and left or right before selecting Change the background in Photos and the live tile 1 From the Start Screen swipe left tap Photos and tap gt choose background 2 Select a photo adjust it to get the best possible fit and select You can also tap shuffle background to scroll through all your photos Personalize your ringtone and other tones On the start screen swipe left and tap Settings gt ringtones sounds Select the type of ringtone or alert you want to change and select the sound Set your phone to silent When you switch silent mode on all ringtones and alert tones are muted Nokia Lumia 928 Basics 18 Chapter 5 On the start screen swipe left and tap Settings
39. gt ringtones sounds and switch Ringer and Vibrate to Off Once Vibrate is off you can use the volume key to switch between ring and silent Create a safe fun start screen for kids You can let your kids use your phone without having to worry about them accidentally deleting your work mail making online purchases or doing anything else they shouldn t Put selected apps games and other favorites for kids to enjoy in their own start screen 1 On the start screen swipe left and tap Settings 2 Tap kid s corner 3 Choose which content your kids can use You can also set a pass word to keep your kids from accessing your own start screen Go to your own start screen Press the Power Lock Key twice and swipe up on your own lock screen If you ve set a password type it in Go back to the kid s start screen From your own lock screen swipe left and on the kid s lock screen swipe up Switch the kid s start screen off From the start screen swipe left and tap Settings gt kid s corner gt Off Write text Use the virtual keyboard To open the virtual keyboard select a text input field You can use the virtual keyboard when holding your phone upright or on its side 1 Character keys 2 Shift key 3 Numbers and symbols key 4 Language key Only available when more than one writing language has been selected 5 Space key 6 Enter key 7 Backspace key The keyboard layout
40. losses costs or damag es resulting from or arising out of i your breach of the Terms ii your infringement or violation of any intellectual property rights other rights or privacy of a third party or iii misuse of the Service by a third party where the misuse was made possible by your failure to take reasonable measures to protect your username and password against misuse Nokia Lumia 928 Safety and Warranty 74 Chapter 18 20 Miscellaneous 20 1 Choice of Law The Terms are governed by the laws of Finland without regard to its conflicts of law provisions 20 2 Validity The Terms neither exclude nor limit any of your mandatory rights in your country of residence that cannot by law be waived If a provision of the Terms is found to be invalid the remaining provisions will not be affected and the invalid provision will be replaced with a valid provi sion that comes closest to the result and purpose of the Terms In the event one or more provisions of these Terms are not relevant to your use of the Service it shall not impact the validity or enforceability of any other provision of the Terms or the Terms as a whole If there is any conflict between these Nokia Service Terms and the Privacy Policy the provisions of these Nokia Service Terms prevail The provisions of the Terms that are intended to survive termination of your registration remain valid after termination 20 3 Changes in Terms Nokia may modify the Terms at any
41. memory location that is used to store data temporarily If you have or have tried to access confidential information or a secure service requiring passwords clear the cache after each use Tap gt settings gt delete history Delete an individual item in your browsing history Tap gt recent gt check the item you want to delete and tap Nokia Lumia 928 Internet 43 Chapter 12 Add a website to your favorites If you visit the same websites all the time add them to your favorites so you can easily access them On the homescreen tap While browsing tap gt add to favorites and then Go to a favorite website Tap gt favorites and a website Tip You can also pin your favorite websites to the start screen While browsing the website tap gt pin to start Other available browser settings Tap gt Settings Website preference Switch browser view between mobile version and desktop version Use address bar button for Switch available feature on address bar to showing favorite list to stop or refresh browser or to switch between tabs Advanced settings Adjust privacy settings such as location access and cookies Data Sense Use Data Sense to set limits and keep track of your cellular data us age 1 From the start screen swipe left and select Data Sense and then yes to set it up 2 Under set limit tap Limit type gt One time Monthly or Unlim i
42. on for example your location surroundings and third party sources and may be limited Location information may not be available for example inside buildings or underground For privacy information related to positioning methods see the Nokia Privacy Policy Switch location services on Find out where you are using Maps and save your location to the pho tos you take let apps use your location information to offer you a wider variety of services 1 From the start screen swipe left and tap Settings 2 Tap location and switch Location services to On Maps and Navigation This sections explains how to use location services use HERE maps save favorite locations Nokia Lumia 928 Maps and Navigation 45 Chapter 13 HERE Maps HERE Maps shows you what is nearby and directs you where you want to go You can Find cities streets and services Find your way with turn by turn directions Share your location Save your favorite places to your phone as favorites and pin places to the start screen for quick access Sync your favorites with maps nokia com Write a review for a place or take a photo and upload it for every one to see either on their phone or at the HERE Maps website Some services may not be available in all countries and may be provid ed only in selected languages The services may be network dependent For more information contact your
43. part of the Service Nokia may provide you with content developed by Nokia or its licensors Content Nokia grants you a non exclusive and perpetual license to use Content for the purpose it is intended unless otherwise defined in the applicable Terms or the purchase order Some Content may only be available to residents of certain geographi cal areas You are bound by any restrictions applicable to specific Con tent you obtain through the Service Any license acquired to third party Content is a binding agreement between you and the third party Content provider You have only the rights to the Content which are expressly granted here As part of the Service Nokia may provide you with certain software developed by Nokia or its licensors Software Your use of Software may be subject to separate terms and conditions that you must accept before using the Software If there are no separate terms and conditions applicable to such Soft ware the following terms apply Nokia grants to you limited non ex clusive non transferable right to install and use the Software on your computer and or mobile device You may not copy the Software except to make a single archival backup copy You may not distribute transfer the right to use modify translate reproduce resell sublicense rent lease reverse engineer or otherwise attempt to discover the source code of or make derivative works of the Software For open source licensed softwa
44. prevent possible hearing damage do not listen at high volume levels for long periods Exercise cau tion when holding your device near your ear while the speakerphone is in use Contents Safety 1 Get started 6 Keys and parts 7 Insert the SIM card 8 Antenna locations 9 About the battery 9 Charge the battery 9 Charge from a computer 10 Charge with a wireless charger 10 Prolong battery life 10 Power the phone on or off 11 Lock and unlock the keys and screen 12 Change the volume 13 Back Start and Search keys 13 Switch between open apps 13 Use voice commands 13 Change the language an
45. red tab at top of the phone to easily slide out the SIM Tray 2 Put the SIM in the tray contact area face up 3 With the SIM in place slide the tray back into place until it is fully inserted This device is designed to be used with a mini UICC SIM card also known as a micro SIM card only A micro SIM card is smaller than the standard SIM card Use of incompatible SIM cards or use of SIM card adapters may damage the card or the device and may corrupt data stored on the card Remove the SIM card 1 With the phone powered off put your fingernail in the gap on the edge of the SIM cover and pull the SIM card tray out 2 Lift the SIM card from the tray A Subscriber Identity Module SIM Card is a smartcard that houses personal information such as your mobile phone number calling plan account information and content such as contacts text messages and call history The Verizon Wireless 4G SIM Card is compatible with any Verizon Wire less 4G certified device You can move the 4G SIM Card from one device to another and your wireless service will work seamlessly as long as you have a compatible device and service plan To see which devices are compatible with the Verizon Wireless 4G SIM Card visit verizonwireless com certifieddevice Nokia Lumia 928 Get started 9 Chapter 4 Antenna locations Avoid touching the antenna area while the antenna is in use Contact with antennas affects the communication qua
46. refers to Nokia Corporation including its affiliates also referred to as we us or our This Policy applies for processing of your personal data where Nokia is the data controller or where we refer to the applicability of this Policy We may provide additional privacy information in connection with our products and services through service descriptions and other notices Such information prevails over this Policy to the extent of any con flict Third party services installed on your device may allow access to information available on your device Our products or services may con tain links to other companies websites and services that have privacy policies of their own We recommend that you read the privacy policies of such third party services Nokia is not responsible for the priva cy practices or contents of any such third party services By using this website and or by submitting personal data to Nokia you agree to the processing of your personal data as explained in this Policy If you do not agree with this Policy please do not use this website or provide Nokia with your personal data What Data Do We Collect We collect your personal data typically when you make a purchase use or register into our products and services take part in a campaign or otherwise interact with us Below are examples of the categories of data we collect Your use of our products and services When you use our products Nok
47. t connect to the internet you can create the account later If you already have a Microsoft account sign in with your existing user name and password Nokia Lumia 928 Get started 14 Chapter 4 Tip Forgotten your password You can have it sent to you in an email or text message To create a Microsoft account later open a Microsoft app or service on your phone Or from the start screen swipe left and tap Settings gt email accounts gt add an account To create your account on the internet go to www live com Find your lost phone Misplaced your phone or afraid it s been stolen Use Find My Phone to locate your phone and lock or delete all data from it remotely From the start screen swipe left and tap Settings gt Find my phone If your phone is lost go to www windowsphone com sign in with the same Microsoft account as on your phone and select Find My Phone You can Locate your phone on a map Make your phone ring even if silent mode is powered on Lock your phone and set it to show a message so it can be re turned to you Delete all data from your phone remotely The available options may vary Access codes PIN or PIN2 code 4 8 digits These codes protect your SIM card against unauthorized use You can set your phone to ask for the PIN code when you switch it on If you type in the code incorrectly three times in a row you need to unblock the code
48. tap Office Microsoft Office is your office away from the office Wherever you are you can create and edit Word documents and Excel workbooks open and view PowerPoint slideshows create notes with OneNote and share documents with SharePoint Microsoft Office Mobile consists of the following Microsoft Word Mobile Microsoft Excel Mobile Microsoft PowerPoint Mobile Microsoft SharePoint Workspace Mobile Read Microsoft Office documents In the Office hub you can view Microsoft Office documents such as Word documents Excel workbooks or PowerPoint presentations From the start screen swipe left and tap Office and select a Word Excel or PowerPoint file Create and edit a Word document Polish your documents on the road with Microsoft Word Mobile You can create new documents edit existing ones and share your work on a Sharepoint site From the start screen swipe left and tap Office Create a new document 1 Tap 2 Select a blank Word file or a template 3 Write your text 4 To save your document tap gt save Office The Office section covers how to use Microsoft Office Mobile create and edit Office documents use the calculator Nokia Lumia 928 Office 58 Chapter 16 5 Give your document a name and select the saving locations and tap save Edit a document 1 Select the Word file 2 To edit the text tap 3 To save your doc
49. the left of an email Check the boxes that appear on the left and tap To delete one email at a time open the email and tap Tip If an email contains a web address to open the address in the phone web browser tap the address Send email You can use your phone to write and send email and attach files to your email On the start screen tap a mailbox 1 Tap 2 To add a recipient from People tap in the To field 3 Write a subject in the Subject field 4 Write your email 5 To attach a file tap 6 To send the email tap If you have a linked inbox you will be asked to choose the account where you want to send it from Nokia Lumia 928 Camera 36 Chapter 11 Note Before using the camera remove the protective tape from the lens Take a photo To open the camera press and hold the Camera Key To zoom in and out place two fingers on the screen and slide your fin gers together or apart To focus press the camera key halfway down The focus is locked when the white rectangle stops blinking To take the photo press the Camera Key To view the photo you just took swipe right Photos are saved to the camera roll in the Photos hub Take a photo without using the Camera Key 1 From the start screen swipe left and tap Settings 2 Swipe to applications and tap photos camera gt Tap screen to take pictures and videos Take a close up Tap gt photo settings gt
50. this type of content or links 16 Advertisements Service may include advertisements Advertisements may be targeted to the content or information stored on the Service queries made through the Service or other information 17 Personal Data The Privacy Policy and any additional privacy information made available to you govern the use of your personal data 18 Limitation of Liability The Service is provided on AS IS and AS AVAILABLE basis Nokia does not warrant that the Service will be uninterrupted or error or virus free No warranty of any kind either express or implied including but not limited to warranties of title non infringement merchantabil ity or fitness for a particular purpose is made in relation to the avail ability accuracy reliability information or content of the Service You expressly agree and acknowledge that the use of the Service is at your sole risk and that you may be exposed to content from various sources Except for liability for death or personal injury caused by its gross negli gence or intentional misconduct Nokia is not liable for any direct dam ages caused by your use or inability to use the Service In no case will Nokia be liable for any indirect incidental punitive or consequential damages resulting from your use or inability to use the Service 19 Indemnification You agree to defend and indemnify Nokia from and against all third party claims and all liabilities assessments
51. to On Find a location HERE Maps helps you find specific locations and businesses You must be online to search for places and locations 1 From the start screen swipe left and tap HERE Maps 2 Tap and write search words such as a street address or place name in the search box 3 Select an item from the list of proposed matches The location is shown on the map Nokia Lumia 928 Maps and Navigation 46 Chapter 13 Tip Want to see more information about a place The place de tails view contains general information photos reviews links to guides and suggestions for nearby places When the loca tion is shown on the map to see the place details view tap the information bubble If no search results are found check the spelling of your search words Discover nearby places Looking for a new restaurant hotel or store HERE Maps suggests nearby places for you From the start screen swipe left and tap HERE Maps 1 Tap to find suggested places nearest to you or browse to a point on the map 2 Tap You can see all types of suggested places on the map 3 To find certain types of nearby places tap swipe to explore and tap a category tile The nearby places in the category are shown on the map Tip Tap and hold a category tile to pin it to the start screen This way you can quickly discover new places wherever you are Get directions to a place You can get directio
52. with the PUK or PUK2 code PUK or PUK2 code 8 digits These codes are required to unblock a PIN or PIN2 code For more information contact Verizon Tip If you need to find out your phone s IMEI code or other infor mation about your phone on the start screen swipe left and tap Settings gt about or extras info Nokia Lumia 928 Basics 15 Chapter 5 Use the touch screen Explore your phone with a tap swipe or drag To use your phone simply tap or touch and hold the touch screen To open further options place your finger on an item until the menu opens Tip To quickly open the apps menu swipe left on the start screen You can use your phone even with gloves on or with the touch of a fingernail On the start screen swipe left and tap Settings gt display touch and switch touch sensitivity to High Important Avoid scratching the touch screen Never use an actual pen pencil or other sharp object on the touch screen Open an app or other screen element Tap the app or element Touch and hold to open a menu with further options Place your finger on an item until the menu opens Example To edit or delete a calendar appointment touch and hold the appointment and select the appropriate option Drag Touch and hold your finger to the screen before you start to drag While dragging do not release your finger until you have reached the target position Basics The Bas
53. you to read and follow its user guide Please also note that your Product may contain parts which can be damaged if not handled very carefully During the warranty period Nokia or a Nokia authorized service center will remedy defects in materials and workmanship that result in Product failure during normal usage free of charge and in a commercially rea sonable time by either repairing or replacing your Product at its option If Nokia replaces the Product the replacement Product will be subject to your rights set forth in this Warranty for the remaining warranty period of the original product 2 WARRANTY PERIOD The warranty period starts when the Product is sold to the first end user for the first time This can be evidenced either by i the proof of purchase issued by the first retailer or ii the date your Product has first been registered by Nokia Nokia provides the Warranty for the Products in the sales pack as fol lows 1 Twenty four 24 months for the main device 2 Twelve 12 months for the main device battery and accessories 3 Six 6 months for the charger 4 Three 3 months for the CD ROM No repair or replacement will renew or extend the warranty periods However original or replacement parts or replacement Products provid ed under this Warranty will be covered by this Warranty for the remain der of the original warranty period or for sixty 60 days from the date of repair or replacement whichever is lon
54. your message when you return to Messaging Tap gt drafts The draft message is deleted when sent Receive a delivery confirmation You can set a delivery confirmation that your message was sent 1 Tap gt settings 1 Switch delivery confirmation to On Reply to a message 1 Tap the conversation containing the message 2 Tap the message field enter your reply and tap Forward a message 1 Tap the conversation containing the message 2 Touch and hold the message and tap forward 3 Select the recipients 4 Tap the message field enter your message before the forwarded text and tap Send a message to a group of people Need to send a message to a group of people Create a group in the People hub and you can reach them all with a single message or email On the start screen tap People Tap the group and text or send email and write and send your mes sage For more information on how to create a group see Add a new contact group on page 63 Chat with your friends On the start screen tap Messaging You need a Microsoft account to use instant messaging Before using IM you must set up an IM service Swipe left to online and follow the instructions shown on the phone 1 Sign in to a chat service if not signed in already 2 In the People hub tap the contact you want to chat with You can also chat with a group of people 3 Write your message and tap View a conve
55. MDRM protected content both the licences and the content are lost if the device memory is formatted You may also lose the licences and the content if the files on your device become corrupt ed Losing the licences or the content may limit your ability to use the same content on your device again For more information contact your service provider First time use To help you take maximum advantage of your phone and services you may receive messages from Nokia The messages may contain tips and tricks and support To provide the service described above your mo bile phone number the serial number of your phone and some identifi ers of the mobile subscription may be sent to Nokia when you use the phone for the first time This information may be used as specified in the privacy policy available at www nokia com Battery and charger information Your device has an internal non removable rechargeable battery Do not attempt to remove the battery as you may damage the device To replace the battery take the device to the nearest authorized service facility This device is intended for use when supplied with power from the fol lowing chargers AC 50 The exact Nokia charger model number may vary depending on the plug type identified by E X AR U A C K B or N In addition third party chargers that comply with the IEC EN 62684 standard and that an connect to your device micro USB connector may be compatible The battery c
56. Nokia Lumia 928 Safety 1 Chapter 2 Safety Read these simple guidelines Not following them may be dangerous or illegal For further information read the complete user guide Switch off in Restricted Areas Switch the device off when mobile phone use is not allowed or when it may cause interference or danger for example in aircraft in hospitals or near medical equipment fuel chemicals or blasting areas Obey all instructions in restricted areas Road Safety Comes First Obey all local laws Always keep your hands free to operate the vehicle while driving Your first consid eration while driving should be road safety Interference All wireless devices may be susceptible to interfer ence which could affect performance Qualified Service Only qualified personnel may install or repair this product Batteries Chargers and other Accessories Use only batteries chargers and other accessories approved for use with this device Do not connect incompatible products Keep your Device dry Your device is not water resistant Keep it dry Glass Parts The device screen is made of glass This glass can break if the device is dropped on a hard surface or receives a substantial impact If the glass breaks do not touch the glass parts of the device or attempt to remove the broken glass from the device Stop using the device until the glass is replaced by quali fied service personnel Protect your Hearing To
57. People and swipe to all Add a new contact 1 Tap gt new contact 2 If you have signed in to several accounts tap the account to which you want the contact linked 3 Tap each item such as name email phone and then enter the information When finished tap to save the new contact Edit a contact 1 Tap a contact and 2 If a contact has several linked accounts select one account People hub The People s hub section includes how to manage contacts search for contacts use voice commands create groups Nokia Lumia 928 People hub 27 Chapter 8 3 Tap a contact detail edit the fields and tap Delete a contact 1 Tap the contact and gt delete 2 If a contact has several linked accounts tap an account and delete The contact is deleted both from your phone and with some ex ceptions such as Facebook Twitter and LinkedIn from the online service where it s stored Backing up your contacts You can backup your contact data using Backup Assistant Plus 1 From the start screen swipe left and tap Settings gt Backup Assistant Plus 2 Tap sync now to sync and backup your contacts immediately 3 Tap settings to set the sync feature on or off Save a number from a call or message When you receive a call or message from a person whose phone num ber you have not yet saved you can easily save the number in a new or existing contact list entry
58. Photos hub In an email or multimedia message tap the photo and save to phone You can view saved photos in the Photos hub Tap albums gt Saved Pictures Mark a photo as a favorite Would you like to find your best shots quickly and easily Mark them as favorites and you can see them all in the favorites view in the Photos hub On the start screen tap Photos 1 Tap albums and browse to a photo 2 Touch and hold the photo and tap add to favorites Tip You can also mark a photo as a favorite right after taking it Just swipe right touch and hold the photo and tap add to favorites View your favorites On the start screen tap Photos and swipe to favorites Nokia Lumia 928 Camera 39 Chapter 11 Upload photos and videos to the web Want to upload your photos and videos to a social networking service for your friends and family to see On the start screen tap Photos 1 Select a photo or video to upload 2 Touch and hold the photo or video tap share and the service 3 Enter a caption if you like and tap Change the background in the Photos hub Set a favorite photo as the background of the Photos hub On the start screen tap Photos 1 Tap gt choose background 2 Tap the photo and Tip You can also set your phone to periodically change the photo automatically Tap gt shuffle background Copy your photos and videos to your PC 1 Use a compatible USB data cable to con
59. Product at any time Nokia and third party services or enabling clients please read the terms and conditions that may accompany the services to review your applicable rights and obligations Normal wear and tear Reduced charging capacity of the battery which is a result of the natural end of life process of batteries Defects or damage caused by a misuse b not using your Prod uct in accordance with the user guide c using your Product with or connecting it to any product accessory software or service not manufactured or supplied by Nokia d any products combined with your Product by a third party or e other acts beyond Nokia s reasonable control Pixel defects in your Product s display that are within the scope of industry standards For more information on pixel defects and industry standards please visit www nokia com Damage caused by hacking cracking viruses or other malware or by unauthorized access to services accounts computer systems or networks This Warranty is not valid if Your Product has been a opened modified or repaired without Nokia s authorisation or b repaired with unauthorized spare parts Your Product s serial number the mobile accessory date code or the IMEI number has been removed erased defaced altered or if these are illegible in any way The software your Product runs on has been modified For the purposes of
60. R information may be provided under product information at www nokia com Your mobile device is also designed to meet the requirements for expo sure to radio waves established by the Federal Communications Com mission USA and Industry Canada These requirements set a SAR limit of 1 6 W kg averaged over one gram of tissue The highest SAR value reported under this standard during product certification for use at the ear is 1 44 W kg and when properly worn on the body is 1 38 W kg Information on health The U S Food and Drug Administration FDA and the U S Federal Com munications Commission FCC published statements and questions and answers concerning cellular telephones and health Nokia encourages you to visit these websites for updated information You can access the FDA website a http www fda gov Radiation EmittingProducts Radia tionEmittingProductsandProcedures HomeBusinessandEntertainment CellPhones default htm and the FCC website at http transition fcc gov oet rfsafety rf faqs html Additional health related information is available from the World Health Organization WHO at http www who int mediacentre factsheets fs193 en and The National Cancer Institute NCI at http www cancer gov ncicancerbulletin NCI_Cancer_Bulletin_092308 page7 In the event that you are concerned about possible health effects the FDA suggests that you limit your own or your children s radio frequency RF exposure by limiting th
61. Save a number from a received call 1 On the start screen tap 2 In the call history list tap a phone number and 3 Tap edit the phone number and phone number type 4 Edit other contact details including the name and tap Save a number from a message 1 On the start screen tap 2 In the conversations list tap a conversation 3 Tap the phone number and 4 Tap edit the phone number and phone number type 5 Edit other contact details including the name and tap Search for a contact Is the People hub overflowing Rather than scrolling through your entire contacts list you can search or jump to a letter of the alphabet You can also use a voice command to call or send a message to a contact On the start screen tap People and swipe to all Tap and start writing a name The list filters as you write Jump to a letter of the alphabet Tap any letter in the contacts list on the left and in the alphabet menu tap the first letter for the name you want You jump directly to that point in your contacts list Reduce the number of visible contacts Tap gt settings gt filter my contact list and select or clear the appropriate check boxes Use a voice command 1 In any view press and hold 2 Say call or text and the contact s name For more information on voice commands see Use voice commands on page 16 Tip Pin your most important contacts or contact gro
62. an be charged and discharged hundreds of times but it will eventually wear out When the talk and standby times are notice ably shorter than normal to replace the battery take the device to the nearest authorized service facility If the battery is completely discharged it may take several minutes be fore the charging indicator is displayed or before any calls can be made Battery safety Important The battery in your device is non removable so refer to the battery related statements as applicable to your device To unplug a charger or an accessory hold and pull the plug not the cord When your charger is not in use unplug it Do not leave a fully charged battery connected to a charger as overcharging may shorten the bat tery s lifetime If left unused a fully charged battery will lose its charge over time Always keep the battery between 15 C and 25 C 59 F and 77 F Ex treme temperatures reduce the capacity and lifetime of the battery A device with a hot or cold battery may not work temporarily Nokia Lumia 928 Safety and Warranty 63 Chapter 18 Do not dispose of batteries in a fire as they may explode Obey local regulations Recycle when possible Do not dispose as household waste Do not dismantle cut crush bend puncture or otherwise damage the battery in any way If a battery leaks do not let liquid touch skin or eyes If this happens immediately flush the affected areas with water or seek me
63. an see the calen dars from all your services in one place From the start screen swipe left and tap Calendar Show or hide a calendar Tap gt settings and switch the calendar to On or Off When a calendar is hidden the calendar events and reminders are not displayed in different calendar views Tip You can change the color for each calendar Tap gt set tings and select the current color and then the new color Add a task to your to do list Do you have important tasks to handle at work library books to return or maybe an event you want to attend You can add tasks to dos to your calendar If you have a particular deadline set a reminder From the start screen swipe left and tap Calendar and swipe to to do 1 Tap and fill in the fields 2 To add a reminder switch Reminder to On 3 Tap Mark a task as completed Tap and hold the task and tap complete Nokia Lumia 928 Clock calendar and calculator 56 Chapter 15 Edit or delete a task Tap and hold the task and tap edit or delete Use the calculator From the start screen swipe left and tap Calculator To use the basic calculator hold your phone upright To use the scien tific calculator turn your phone on its side This feature is designed for personal use and its accuracy may be lim ited Nokia Lumia 928 Office 57 Chapter 16 About Microsoft Office Mobile From the start screen swipe left and
64. and your phone You can browse different cat egories or search for specific apps or games From the start screen swipe left and tap Store View top new or featured items or browse categories Tap applications or games and swipe left or right Search the Store Tap When you view an item related items are also displayed Tip To see what others have to say about an item tap the item You can also see a description the price and the size of the download Tip Did you find something in the Store that you know your Nokia Lumia 928 Entertainment 52 Chapter 14 friends would be interested in You can send them a link by tapping the item and share Download a game application or other item Download free games apps or videos or buy more content for your phone From the Store you can find content designed specifically for your phone From the start screen swipe left and tap Store Make sure your battery is fully charged before starting a download 1 Tap the item 2 If the item has a price tap buy If the item is free tap install 3 If you re not signed in to your Microsoft account sign in now 4 By default purchases are added to your phone bill if available To pay with your credit card on the Confirm purchase screen tap Change payment method gt Add a credit card 5 Follow the instructions shown on the phone 6 When the download is complete you can open or view the item or
65. ard provider based on currency conversion rates used and or additional fees assessed Nokia assumes no responsibility for the payment of bank or any other third party service fees or charges 11 Cancellations and Refunds You agree to the electronic delivery of content being initiated concur rently with the placement of your Order You will not be able to cancel your Order once it has been processed The nature of the Content is such that it cannot be returned In the event that after your Order you discover and promptly inform Nokia within 48 hours that a the Content you have ordered is faulty b the Content Nokia delivers to you does not match the description of the Content you ordered via the Service or c technical problems delayed or prevented delivery of your Content or accidental multiple orders caused by such technical problems your sole and exclusive remedy with respect to such Content will be either re placement of such Content or refund of the price paid for such Con tent as determined solely by Nokia Otherwise no refunds are available If you encounter any of the above issues please contact Nokia Customer Support Please note that Nokia may not be able to process your customer sup port request if you are unable to provide your transaction ID which is provided to you by Nokia following your Order from the Service Nokia may only process refunds for Content where the total price is above the monetary limit stipu
66. as part of an album 4 If asked sign in to your Nokia account 5 Select a payment method Songs are saved to your phone and automatically added to your music collection If you run out of battery during download the downloaded data may be lost Listen to Mix radio The easiest way to check out new artists and songs in different genres is to stream music from Mix radio You can stream hand picked mixes from different artists and genres and save them on your phone to listen to offline 1 From the start screen swipe left and tap Nokia Music gt mix radio 2 Select what kind of music you want to listen to You can listen to music while using your phone ecept when making or receiving a call or using voice commands Use the volume keys to control playback and to skil to the next song Tip Tap and hold the mix to make it available offline You can only have a limited number of mixes offline at a time Skip to the next song 1 Tap There may be some limitation on how many songs you can skip Tip To buy the current song tap Nokia Lumia 928 Entertainment 51 Chapter 14 Sync music and videos between your phone and PC Do you have media on your PC that you want to listen to or watch on your phone Use a USB cable to sync music and videos between your phone and PC If you are using a Mac or an older version of Windows you may need to install Windows Phone App to connect your phone to your computer
67. aud and other misuses Developing products and services We may use your personal data Nokia Lumia 928 Safety and Warranty 76 Chapter 18 to develop our products and services However for the most part we only use aggregate and statistical information for such pur poses We may combine personal data collected in connection with your use of a particular Nokia product and or service with other personal data we may hold about you unless such personal data was collected for a different purpose Communicating with you We may use your personal data to com municate with you for example to send you critical alerts and other such notices relating to our products and or services and to con tact you for consumer care related purposes Marketing and making recommendations We may use your per sonal data to personalize our offering and to provide you with more relevant services for example to make recommendations and to display customized content and advertising in our services This may include displaying Nokia and third party content We may use your personal data for direct marketing or research pur poses for example to conduct market research and we may in accordance with applicable law contact you to inform you of new products services or promotions we may offer First use of your Nokia device Depending on your device a Nokia account may be created for you or you may need to sign in with your existing Nokia
68. caused or suffered by you accessing such Content You agree To use the Content only for your personal noncommercial pur poses To use the Content in accordance with the restrictions set out in the applicable laws additional terms guidelines and policies or on the product pages that apply to that particular piece of the Content Not to make copies give sell resell loan rent offer broadcast send distribute transfer communicate to the public reproduce modify display perform commercially exploit or make the Content available unless otherwise authorized in the applicable Terms and to advise Nokia promptly of any such unauthorized use Not to remove circumvent reverse engineer decrypt or otherwise alter or interfere with any applicable usage rules or attempt to circumvent digital rights management or copy protection features associated with the Content or any other technologies used to control the access to or use of the Content or its identifying infor mation Not to use any automated systems or means except for those provided by us for the selection or downloading of the Content Not to give out your password or otherwise allow other people to access the Content The restrictions on copying that apply to ap plicable media also apply to the Content accessed as part of this Service The Content is owned and or controlled by Nokia and or its respective licensors and is protected by i
69. cus Assist Light On default Off Download lenses Would you like to make your camera even better and find new fun ways to take great photos Download Nokia Lenses apps from Store 1 To open the camera press and hold the camera key Tap gt Find lenses and follow the instructions Camera tips Here are some tips to help you get the most out of your phone camera Use both hands to keep the camera steady After about a minute of inactivity battery saving mode switches on To use the camera again press the Power Key and drag the lock screen up To switch between taking photos and videos tap or To switch between front facing camera and rear camera tap Keep a safe distance when using the flash Do not use the flash on people or animals at close range Do not cover the flash while tak ing a photo Share a photo To open the camera press and hold the Camera Key 1 Take a photo 2 Swipe right touch and hold the photo and tap share 3 Select the sharing service enter a caption if you like and tap Record a video Besides taking photos with your phone you can also capture special moments as videos To open press and hold the Camera Key 1 To switch from image mode to video mode tap 2 To start recording press the Camera Key The timer starts to run 3 To stop recording press the Camera Key The timer stops To view the video swipe right The video is auto
70. d is solely between you and the other user s 14 Availability and Technical Requirements The availability of Content and the Service may vary and is subject to Nokia s sole discretion Nokia expressly disclaims any representation or warranty that any particular Content or Service will be available The Service may not be available in all countries and may be provided only in selected languages The Service operations and some features Nokia Lumia 928 Safety and Warranty 73 Chapter 18 may also be dependent on the network compatibility of the devices used and the content formats supported To access the Service you may need to download a specific piece of software developed by Nokia or by another party Nokia may in its sole discretion change correct or discontinue the Service in whole or in part The Service may not be available during maintenance breaks and other times To ensure you have the latest Nokia device software and applications your device may automatically check for the availability of software updates from Nokia If any are detected you will be prompt ed to approve the installation You may disable automatic checking for updates through settings in your device You may also install software through available software update channels If Nokia considers a Software update to be important or critical you may not be able to continue using the previous version of the Software or Service until you install the update Nok
71. d region of your phone 13 Microsoft account 13 Basics 15 Use the touch screen 15 Use your phone when it s locked 16 Switch between vibrate and ring vibrate 16 Switch between open apps 16 Personalize your phone 16 Set your phone to silent 17 Create a safe fun start screen for kids 18 Write text 18 Search your phone and the web 19 Status bar icons 20 Use your phone offline 20 Update your phone 21 Sync your phone with your computer 21 Make Calls 22 Call a contact 22 Call the last dialed number 22 Set Up Voice Mail
72. dd another participant tap and call the number 3 When the new call is answered to start the conference call tap Add a new participant to a conference call To add another person after the conference call has started tap End an active conference call Tap end call Silence an incoming call Press the volume key to silence an incoming call Nokia Lumia 928 Bluetooth and NFC 24 Chapter 7 About Bluetooth connectivity From the start screen swipe left and tap Settings and set Blue tooth to On You can connect wirelessly to other compatible devices such as phones computers headsets and car kits Since devices with Bluetooth wireless technology communicate using radio waves they do not need to be in direct line of sight However they must be within 33 feet 10 meters of each other although the connection may be subject to interference from obstructions such as walls or from other electronic devices Paired devices can connect to your phone when Bluetooth is switched on Other devices can detect your phone only if the Bluetooth settings view is open Do not pair with or accept connection requests from an unknown de vice This helps to protect your phone from harmful content Connect to a wireless headset With a wireless headset you can answer a call even if your phone is not directly at hand and you can have your hands free for example to continue working at your computer during a call Wi
73. device to you does not grant you and you do not receive any rights under any Microsoft intellectual property with respect to any server software or server device that is accessed using this device or with respect to use of Microsoft Exchange ActiveSync apart from this device The personal unblocking key PUK code and the universal personal un blocking key UPUK code 8 digits are required to change a blocked PIN code and UPIN code respectively The PUK2 code 8 digits is required to change a blocked PIN2 code These codes are not supplied with the SIM card Contact your local service provider for the codes Your service provider may have requested that certain features be disabled or not activated in your device If so these features will not ap pear on your device menu Your device may also have customized items such as menu names menu order and icons The availability of some features may vary by region Please contact your operator for more details This device may contain commodities technology or software subject to export laws and regulations from the US and other countries Diver sion contrary to law is prohibited The availability of Nokia services may vary by region Note Your phone automatically collects phone usage feedback to help improve Microsoft and partner products and services To change the settings from the start screen swipe left and tap Settings gt Feedback Network services and costs Yo
74. dical help Do not modify attempt to insert foreign objects into the battery or immerse or expose it to water or other liquids Bat teries may explode if damaged Use the battery and charger for their intended purposes only Improper use or use of unapproved or incompatible batteries or chargers may present a risk of fire explosion or other hazard and may invalidate any approval or warranty If you believe the battery or charger is damaged take it to a service centre before continuing to use it Never use a dam aged battery or charger Only use the charger indoors Additional safety information Make an emergency call 1 Make sure the phone is switched on 2 Check for adequate signal strength You may also need to do the following Insert a SIM card Deactivate call restrictions you have activated for your phone such as call barring fixed dialling or closed user group Make sure airplane mode is not switched on If the phone screen and keys are locked unlock them 3 Press 4 Tap 5 Tap Enter the official emergency number for your present location Emergency call numbers vary by location 6 Tap call Give the necessary information as accurately as possible Do not end the call until given permission to do so Important Activate both cellular and internet calls if your phone sup ports internet calls The phone may attempt to make emer gency calls both through cellular n
75. e The date and time Your next calendar event Missed calls or messages Switch between open apps You can see which apps and tasks are open in the background and switch between them Press and hold swipe left or right and select the desired app Personalize your phone About the start screen Arrange your start screen how you want it and make it easy to see ev erything that s going on with the people and passions in your life real time You can size your Live Tiles however you like making your phone as unique as you are Add tiles to the start screen From the Start Screen swipe left to view the apps menu Touch and hold the application you want to add and tap pin to start Nokia Lumia 928 Basics 17 Chapter 5 Move tiles on the start screen To move remove or resize a tile just tap and hold it then arrange it however you d like For example drag the tile to the desired position and lift your finger from the screen Tap the tile to set it in place Resize tiles from the start screen From the start screen touch and hold the tile you want to resize Tap where the arrow appears to resize Remove tiles from the start screen From the Start Screen touch and hold the tile you want to remove Tap to remove the tile Pin items to the start screen You can pin just about anything you want to the start screen apps websites map locations pictures songs shortcuts and
76. e If you have any questions about using your wireless device with an im planted medical device consult your health care provider Nickel The surface of this device does not contain nickel in the platings The surface of this device contains stainless steel Part of the device are magnetic Metallic materials may be attracted to the device Do not place credit cards or other magnetic storage media near the device because information stored on them may be erased Accessibility solutions Nokia is committed to making mobile phones easy to use for all indi viduals including those with disabilities For more information visit the Nokia website at www nokiaaccessibility com Hearing Some wireless devices may interfere with some hearing aids Warning When you use the headset your ability to hear outside sounds may be affected Do not use the headset where it can endanger your safety Your mobile device complies with FCC rules on hearing aid compat ibility These rules require an M3 microphone or higher The M value of your device microphone is marked on the device sales package To determine the M rating of your hearing aid and compatibility with this device consult your hearing health professional For more information about accessibility see www nokiaaccessibility com To use a telecoil equipped hearing aid with this device activate the hearing aid T switch and the device telecoil The sound quality depends on the ty
77. e item on the list and tap HERE City Lens Discover places and interesting things to do nearby you with HERE City Lens The service is free of charge You can Find places of interest Search for specific places such as restaurants or shops Get contact information and walking or driving directions to the places that interest you Share places with your friends Using services or downloading content may cause transfer of large amounts of data which may result in data traffic costs Some services may not be available in all countries and may be pro vided only in selected languages Find places Never miss an interesting place again You can see what s around you through your camera viewfinder 1 From the start screen swipe left and tap HERE City Lens 2 Tap a category such as hotels or shopping Nokia Lumia 928 Maps and Navigation 48 Chapter 13 Show places on your surroundings Hold your phone in landscape mode and pan around you as if taking a photo The radar in the top right corner helps you quickly see where there are places near you Tip If there are many places in the same location to view them tap View places in a list Hold your phone in portrait mode Search for a place In the main view tap and write your search word Your searches are saved for future use Get contact information and directions to a place Found a nice restaurant Get direc
78. e length of calls or by using handsfree devices Safety and texting while driving Nokia Lumia 928 Safety and Warranty 66 Chapter 18 Safety should be every driver s first priority Drivers must obey all local laws that may include restrictions on the use of cellular telephones or accessories while driving If use is legal always keep your hands free to operate the vehicle while driving and use a handsfree device when ever possible Suspend calls in heavy traffic or hazardous weather Get to know your cellular phone and its features and make any necessary information inputs prior to driving Do not input data or engage in text messaging while driving Cellular telephones should not be used when use may be a distraction to the driver The Cellular Telecommunications amp Internet Association CTIA has pub lished further info and tips on safe use of cellular telephones at HTTP WWW CTIA ORG CONSUMER_INFO SAFETY which we encourage you to review NOKIA MANUFACTURER S LIMITED WARRANTY FOR NOKIA WITH WINDOWS PHONE This Manufacturer s Limited Warranty Warranty is applicable only for authentic Nokia products with Win dows Phone sold through Nokia authorized channels in the United States of America 1 GENERAL Nokia Inc Nokia provides this Warranty for the Nokia product s included in the original sales package Product Your Product is a sophisticated electronic device Nokia strongly encour ages
79. ercial activity and ii for use in connection with MPEG 4 video provided by a licensed video provider No license is granted or shall be implied for any other use Additional information including that related to promotional internal and commercial uses may be obtained from MPEG LA LLC See www mpegla com Downloading of maps games music and videos and uploading of im ages and videos may involve transferring large amounts of data Your service provider may charge for the data transmission The availability of particular products services and features may vary by region Please check with your local Nokia dealer for further details and availability of language options 2013 Microsoft Corporation All rights reserved Microsoft Windows the Windows logo Xbox LIVE Bing and Microsoft Office are trademarks of the Microsoft group of companies Reverse engineering of software in the device is prohibited to the ex tent permitted by applicable law Insofar as this user guide contains any limitations on Nokia s representations warranties damages and liabili ties such limitations shall likewise limit any representations warranties damages and liabilities of Nokia s licensors The software in this device includes software licensed by Nokia from Microsoft Corporation or its affiliates To access the Windows Phone software license terms from the home screen swipe left and select about Please read the terms Please note that us
80. es and servers located in various Nokia Lumia 928 Safety and Warranty 77 Chapter 18 countries around the world Therefore your personal data may be transferred across international borders outside the country where you use our services In such cases we take steps to ensure that there is a legal basis for such a transfer and that adequate protec tion for your personal data is provided as required by applicable law for example by using standard agreements approved by relevant authorities where necessary and by requiring the use of other appropriate technical and organizational information security measures Mandatory disclosures We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties for example to law enforcement agencies in the coun tries where we or third parties acting on our behalf operate We may also disclose and otherwise process your personal data in ac cordance with applicable law to defend Nokia s legitimate interests for example in civil or criminal legal proceedings Mergers and Acquisitions If we decide to sell buy merge or oth erwise reorganize our businesses in certain countries this may involve us dclosing personal data to prospective or actual purchas ers and their advisers or receiving personal data from sellers and their advisers How Do We Address The Privacy of Children Nokia products and services are typically intended for ge
81. etworks and through your internet call service provider Connections in all conditions cannot be guaranteed Never rely solely on any wireless phone for essential communications like medical emergen cies Small children Your device and its accessories are not toys They may contain small parts Keep them out of the reach of small children Medical devices Operation of radio transmitting equipment including wireless phones may interfere with the function of inadequately protected medical devices Consult a physician or the manufacturer of the medical device to determine whether they are adequately shielded from external radio frequency energy Implanted medical devices Manufacturers of medical devices recommend a minimum separation of 15 3 centimeters 6 inches between a wireless device and an implanted medical device such as a pacemaker or implanted cardioverter defibril lator to avoid potential interference with the medical device Persons who have such devices should Always keep the wireless device more than 15 3 centimeters 6 inches from the medical device Not carry the wireless device in a breast pocket Hold the wireless device to the ear opposite the medical device Nokia Lumia 928 Safety and Warranty 64 Chapter 18 Turn the wireless device off if there is any reason to suspect that interference is taking place Follow the manufacturer directions for the implanted medical de vic
82. ger 3 HOW TO OBTAIN YOUR WARRANTY SERVICE For questions regarding your plans billing or network issues please contact your operator If you reside in the United States of America and want more information on how to obtain your warranty service please visit www nokia com us en When contacting Nokia for a warranty service please have the follow ing information readily available Your name address telephone number Nokia user account details and other contact information Your Product type name model number product code and serial number which are available from the sales package of your Prod uct Date and place of purchase as well as the name of the retailer from whom your Product was first purchased and A short description of the issue affecting your Product Nokia Lumia 928 Safety and Warranty 67 Chapter 18 If you visit a Nokia authorized service center for assistance under this Warranty please remember to bring along a copy of the original proof of purchase You must inform Nokia or a Nokia authorized service center of the issue affecting your Product within a reasonable time from noticing it and always before the applicable warranty period expires see section 2 above 4 WHAT THIS WARRANTY DOES NOT COVER Nokia does not provide this Warranty for the following User guides Any third party software settings content data or links installed or downloaded onto your
83. he phone on or off To power the phone on press and hold the power lock key until the phone lights up Important To make an emergency call during the initial setup select emergency call To power the phone off press and hold the power lock key and swipe the lock screen down If your phone isn t responding press and hold the volume down key and power key at the same time for 10 15 seconds until the phone vi brates Make sure that the battery is charged and or the charging cable is plugged in Nokia Lumia 928 Get started 12 Chapter 4 Lock and unlock the keys and screen To avoid accidentally making a call when your phone is in your pocket or bag lock the keys and screen of your phone To lock the keys and screen press the power lock key To unlock the keys and screen press the power lock key and swipe the lock screen up Set the keys and screen to lock automatically From the start screen swipe left and tap Settings gt lock screen gt Screen times out after tap the box and select the length of time after which the keys and screen are locked automatically Unlock your phone 1 Press the power key and swipe the lock screen up 2 Enter the security code if prompted Set your phone to lock automatically Want to protect your phone against unauthorized use Define a secu rity code and set your phone to lock itself automatically when you re not using it 1 From the start screen swipe left
84. ia Lumia 928 Safety and Warranty 75 Chapter 18 and services your IP address access times the website you linked from pages you visit the links you use the content you viewed and other such information your browser provides us with is au tomatically collected by Nokia Some of our mobile services may collect your unique mobile device identifi ers subscriber identity information network service provider specific identifi ers network settings and other such information When you use our products and services or otherwise interact with us over telecommunications networks certain additional information such as your mobile sub scription number may be transmitted to us by your mobile network provider Information you provide us with We may ask you to provide us with information such as your name email address street ad dress user names and passwords your consents preferences and feedback information relating to your devices age gender postal code and language preferences Please note that certain non identifiable information collected from you may become person ally identifiable when you provide us with your personal data We may also obtain in accordance with applicable law some personal data from list rental companies and other such publicly available sources Some of our services may allow you to submit information about other people for example if you make an order for a prod uct that you wish us to send directl
85. ia may disable any Content or Software contained in your Service account for any rea son and remove any Content or Software and or disable copies of any application on your device in order to protect the Service application providers wireless carriers over whose network you access the service or any other aff ected or potentially aff ected parties A particular service may be a pre release version for example a beta release and may not work in the way a final version works Nokia may significantly change any version of Service or Software or decide not to release a final version 15 Links to Third Party Sites and Content Nokia may include access to sites and services on the Internet or pre loaded clients that enable you to interact with sites and services that are owned or operated by third parties and that are not part of the Service You must review and agree to the terms and conditions of these sites or services before using these sites or services Nokia has no control over the third party content sites or services and assumes no responsibility for services provided or material created or published on these third party sites or services A link to a third party site does not imply that Nokia endorses the site or the products or services refer enced in the site In addition you and other users may create content and links to content within the Service that has not otherwise been submitted to the Ser vice Nokia is not responsible for
86. ics includes how to use the touch screen open an app use your phone when it s locked personalize your phone write text Nokia Lumia 928 Basics 16 Chapter 5 Swipe Quickly slide your finger horizontally or vertically across the screen Example Swipe left or right between the start screen and the apps menu or between different views in the hubs To quickly scroll through a long list or menu slide your finger quickly in a flicking motion up or down the screen then lift your finger To stop the scrolling tap the screen Zoom in or out Place two fingers on an item such as a map picture or web page and slide your fingers together or apart in a pinch and spread motion Use your phone when it s locked You can use certain features of your phone when it is locked without having to enter the security code You can for example Switch between vibrate or ring and vibrate Answer or reject an incoming call Pause or resume playing music or skip to another song To wake your phone up press the Power Lock Key Switch between vibrate and ring vibrate Press the volume key to see the current selection displayed at the top right of the screen For example if your phone is set to vibrate tap vibrate to switch to ring vibrate Pause or resume music or skip to another song Use the music player controls displayed at the top of the screen You can also se
87. ify or withdraw access to this site at any time with or without notice However if this Policy is changed in a material adverse way Nokia will post a no tice advising of such change at the beginning of this Policy and on this site s home page for 30 days We recommend that you revisit this Policy from time to time to learn of any such changes to this Policy DECLARATION OF CONFORMITY Hereby NOKIA CORPORATION declares that this RM 845 product is in compliance with the essential requirements and other relevant provi sions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at www nokia com global declaration 2013 Nokia All rights reserved Nokia Nokia Care and Nokia Connecting People are trademarks or reg istered trademarks of Nokia Corporation Nokia tune is a sound mark of Nokia Corporation Other product and company names mentioned herein may be trademarks or tradenames of their respective owners Dolby and the double D symbol are trademarks of Dolby Laboratories Manufactured under license from Dolby Laboratories The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Nokia is under license This product is licensed under the MPEG 4 Visual Patent Portfolio Li cense i for personal and noncommercial use in connection with infor mation which has been encoded in compliance with the MPEG 4 Visual Standard by a consumer engaged in a personal and noncomm
88. il for Nokia to locate the allegedly in fringing content on the Service provide your contact information including your full name mailing address telephone number and email address if available Provide a statement that you have a good faith belief that the use of the content in the manner complained of is not authorized by the copyright owner its agent or the law Provide this statement I swear under penalty of perjury that the information in this notification and complaint is accurate and that I am the copyright owner am authorized to act on behalf of the copyright owner of an exclusive right that is infringed and pro vide your signature as applicable 8 Notices Nokia may post notices within the Service Nokia may also send you notices about products and Services to the email address or telephone number you have provided to us You are deemed to have received such notices at the latest within seven 7 days from Nokia sending or posting those Your continued use of the Services constitutes your receipt of all notices regardless of delivery method 9 Fees Your use of the Service may be or may become subject to charges Any fees charged by Nokia will be announced separately in connection with the Service Use of the Service may involve transmission of data through your service provider s network Prices listed within the Service do not include possible data transmission text message voice or other ser
89. ing the software you accept the terms If you do not accept the terms do not use the device or software Instead contact Nokia or the party from which you pur chased the device to determine its return policy FCC MEXICO INDUSTRY CANADA NOTICE This device complies with part 15 of the FCC rules and Industry Canada licence exempt RSS standard s Operation is subject to the following Nokia Lumia 928 Safety and Warranty 80 Chapter 18 two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interfer ence that may cause undesired operation Any changes or modifica tions not expressly approved by Nokia could void the user s authority to operate this equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment gener ates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inter ference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is
90. lated in applicable local legislation 12 Feedback to Nokia By submitting any ideas feedback and or proposals Feedback to Nokia through the Service or other means you acknowledge and agree that 1 Nokia may have similar development ideas to the Feedback 2 your Feedback does not contain confidential or proprietary information of you or any third party 3 Nokia is not under any obligation of con fidentiality with respect to the Feedback 4 Nokia may freely use distribute exploit and further develop and modify Feedback for any purpose and 5 you are not entitled to any compensation of any kind from Nokia 13 Social Activities and Location Sharing You may use features in the Service to share your location status content Materials or personal information or to interact with other users sites and services By using these features you agree that Nokia may use and provide that information to other services and persons with whom you choose to interact or share this information Users of these services and persons such as your contacts may see your loca tion status and or personal information In using these features you agree not to share information Content or Material or to link to any service or site that a contains content or other material that is illegal or inappropriate or b exploits intellectual property rights without authorization or encour ages users to piracy Any interaction does not involve Nokia an
91. le 26 Personalisation 18 Personalising 16 Photos Download lenses 37 Photo settings 37 Share photos 37 Take photos 36 View photos 38 Pin a contact 17 PIN and PUK codes 14 PIN or PIN2 code 14 Powerpoint
92. let To avoid breaking the charger connector be careful when connecting or disconnecting the USB cable When the battery is fully charged the battery indicator in the top right corner of the screen shows the charge is complete Charge from a computer You can use USB charging when an electrical outlet is not available Data can be transferred while charging the device The efficiency of USB charging power varies significantly and it may take a long time for charging to start and the device to start functioning 1 First connect the USB cable to the computer then to your phone 2 When the battery is full first unplug the USB cable from your phone then from the computer Charge with a wireless charger Your phone supports Qi the global standard for wireless charging and is compatible with any Qi wireless charger The charging areas on the phone and the charger need to touch so all phone models may not fit all chargers In order to charge wirelessly NFC must be enabled on your phone and a compatible wireless charging pad sold separately is needed The charging area is highlighted For more information on wireless charging see the user guide of your wireless charger Prolong battery life If it seems you re always looking for a charger there are steps you can take to reduce the power consumption of your phone The key is to find the balance between getting the most out of your phone while getting the battery
93. life you need Always charge the battery fully Close the apps you re not using Switch battery saver mode on Mute unnecessary tones such as key tones Nokia Lumia 928 Get started 11 Chapter 4 Use wired headphones rather than the speakerphone Change the length of the time out period after which the phone display powers off Tip To check the battery status and switch battery saver mode on from the start screen swipe left and tap Settings gt battery saver Lower the screen brightness From the start screen swipe left and tap Settings gt brightness switch Automatically adjust to Off and select the level you want Stop apps from running in the background 1 From the start screen swipe left and tap Settings 2 Swipe to applications and tap background tasks gt advanced 3 Tap the app you want to block and tap block Use network connections selectively If you are listening to music or otherwise using your phone but do not want to make or receive calls switch airplane mode on Set your phone to check for new mail less frequently Switch Bluetooth and NFC on only when needed Use a Wi Fi connection to connect to the internet rather than a mobile data GPRS Edge 3G 4G connection Stop your phone scanning for available Wi Fi networks On the start screen swipe left tap Settings and set Wi Fi to Off Power t
94. lity and may reduce bat tery life due to higher power level during operation The antenna areas are highlighted About the battery Your phone has an internal non removable rechargeable battery Use only approved chargers designated for this phone You can also use a compatible USB cable to charge your phone You can set your phone to automatically save power when the battery charge level is low From the start screen swipe left and tap Settings gt battery saver gt On When your phone goes into battery saver mode you may not be able to change the settings of all apps Charge the battery Your battery has been partially charged at the factory but you may need to recharge it before you can switch on your phone for the first time If your phone is off when you start to charge the phone it automatically switches on Make sure you use a compatible USB charger to charge your phone If the phone indicates a low charge do the following 1 Connect the USB cable to the power adapter 2 Connect the power adapter to an electrical outlet 3 Connect the small end of the USB cable to the Micro USB Charging Port on your phone If the battery is completely discharged it may take several minutes be fore the charging indicator is displayed or before any calls can be made Nokia Lumia 928 Get started 10 Chapter 4 When the battery is full disconnect the USB cable from the phone then from the electrical out
95. matically saved to the camera roll in the Photos hub Nokia Lumia 928 Camera 38 Chapter 11 Video settings You can adjust the following video settings White Balance Auto default Cloudy Daylight Fluorescent Incan descent Continuous Focus On default Off Video Mode Standard Quality 720p default High Quality1080p Share your video To open the camera press and hold the Camera Key 1 Record a video 2 Swipe right touch and hold the video and tap share 3 Select the sharing service enter a caption if you like and tap Not all sharing services support all file formats or videos recorded in high quality Your photos and videos The photos you have taken or videos you have recorded with your phone are saved to the Photos hub where you can browse and view them To manage your media files more effectively mark your favorites or organize them into albums Browse and view photos On the start screen tap Photos gt camera roll Tap a photo to view it To view the next photo swipe left To view the previous photo swipe right Zoom in or out Place two fingers on the screen and slide your fingers together or apart Tip To quickly zoom in or zoom back out tap the photo twice View the available options Touch and hold a photo Photos can be sent to you in an email or multimedia message To view these photos later save them to the Photos hub Save a photo to the
96. n added to the suggestion list on the start screen swipe left and tap Settings gt key board gt advanced and tap reset suggestions Search your phone and the web Bing search No matter where you are on the phone you can always search with Bing by pressing Just type whatever you re looking for in the search box then tap on the on screen keyboard Bing will show you not only the web results but also local results including maps ratings and directions and im ages Tip To see related search results swipe left or right to local or images Use voice search 1 Press 2 Tap 3 Say your search word and select from the list of matches Not all languages are supported Search inside an app 1 In an app press 2 Enter a search word in the search field tap to begin the search and select from the list of matches 3 Press to return to the list of matches Visual search with scan 1 Press Nokia Lumia 928 Basics 20 Chapter 5 2 Tap 3 To scan text QR codes or barcodes line up the box that appears on the screen over the code Tip To translate or search for text on the web select scan text Status bar icons The icons may vary depending on your region or network service pro vider For a complete list of icons see http www windowsphone com Your phone is connected to an LTE network Your phone is connected to a EVDO TD SCDMA or UMTS netw
97. nce Link inboxes 1 On the start screen tap a mailbox 2 Tap gt link inboxes 3 In the other inboxes list select the inboxes you want to link to the first one The new unified inbox is pinned to the start screen Email The Email section covers how to add mailboxes access email linking email accounts Nokia Lumia 928 Email 35 Chapter 10 Tip To rename the inbox tap rename linked inbox enter a new name and tap Unlink inboxes 1 On the start screen tap a unified inbox 2 Tap gt linked inboxes 3 In the inbox list tap the inboxes you want to unlink and then unlink Read received email You can use your phone to read and reply to email On the start screen tap a mailbox In your mailbox tap the email Unread mail is marked in a different colour Tip To zoom in or out place two fingers on the screen and slide them apart or together Open or save an attachment With the mail open tap the attachment such as a photo and it down loads to your phone To save an attachment tap the attachment again then tap gt save to phone Not all file formats can be saved Reply to email Tap To reply to the sender only tap reply To reply to the sender and all other recipients tap reply all Forward email Open the mail and tap gt forward Delete email Open the email and tap To delete multiple emails at the same time tap to
98. nect your phone to a com patible computer 2 On your computer open the Windows phone app For more infor mation go to www WindowsPhone com Nokia Lumia 928 Internet 40 Chapter 12 Define how your phone connects to the internet Does your network service provider charge you a fixed fee for data transfer or on a pay as you use basis To use the optimal connection method change the Wi Fi and mobile data settings From the start screen swipe left and tap Settings About Wi Fi connections Connecting to a Wi Fi network is a handy way of accessing the internet When out and about you can connect to Wi Fi networks in public places such as a library or internet caf From the start screen swipe left and tap Settings gt WiFi Note Using Wi Fi may be restricted in some countries For example in the USA and Canada you are only allowed to use 5 15 5 25 GHz Wi Fi indoors For more information contact your local authorities Connect to a Wi Fi network 1 Tap Wi Fi and switch Wi Fi networking to On 2 Select the desired connection Using a Wi Fi connection is generally faster and less expensive than us ing a cellular data connection Tip Your phone periodically checks for and notifies of available connections The notification appears briefly at the top of the screen To manage your Wi Fi connections tap the notifi cation Internet The Internet section covers how to Set up Wi Fi
99. neral audi ences Nokia does not knowingly collect information of children without the consent of their parents or guardians Nokia publishes safety guide lines for using internet services in our websites How Do We Address Data Quality We take reasonable steps to keep the personal data we possess ac curate and to delete incorrect or unnecessary personal data As certain Nokia products and services may allow you to manage your profile we encourage you to access your personal data from time to time to ensure that it is correct Please remember that in case of any changes it is your responsibility to update the personal data you have provided us with What Steps Are Taken To Safeguard Personal Data Privacy and security are key considerations in the creation and delivery of our products and services We have assigned specific responsibili ties to address privacy and security related matters We enforce our internal policies and guidelines through an appropriate selection of ac tivities including proactive and reactive risk management security en gineering training and assessments We take appropriate steps to ad dress online security physical security risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected Also we limit access to our databases containing personal data to authorized persons having a justified need to access such information
100. network service provider Using services or downloading content may cause transfer of large amounts of data which may result in data traffic costs Contents of digital maps may sometimes be inaccurate and incomplete Never rely solely on the content or the service for essential communica tions such as in emergencies Some content is generated by third parties and not Nokia The content may be inaccurate and is subject to availability Important If you do a factory reset HERE Maps is removed and must be downloaded again See where you are on a map If you need to get your bearings check where you are on a map You can also explore different cities and countries 1 From the start screen swipe left and tap HERE Maps shows where you are If HERE Maps can t find your location shows your last known location If accurate positioning is not possible a green halo around the loca tion icon shows the general area you might be in In densely populated areas the accuracy of the estimate is better and the green halo is not as wide 2 To see your current or last known location tap Map coverage varies by country and region Browse the map Drag the map with your finger By default the map is oriented north Zoom in or out Place two fingers on the map and slide your fingers apart to zoom in or together to zoom out Tip To add zoom controls to the map view tap gt settings and switch Zoom controls
101. new maps to your phone before a journey so you can browse the maps without an internet connection when traveling From the start screen swipe left and tap HERE Maps To download and update maps switch Wi Fi networking on 1 To download new maps to your phone tap gt download maps gt download new maps 2 To update existing maps on your phone tap update current maps Delete a map Tap gt download maps gt download new maps Tap and hold the map and tap delete Change the look of the map View the map in different modes to highlight certain details and to help you find your way more easily 1 From the start screen swipe left and tap HERE Maps 2 Tap and select a map view for example satellite The available options and features may vary by region The unavailable options are dimmed Check nearby events and places with Local Scout Want to see what s going on in a given neighborhood and explore the world around you With Local Scout you can check for nearby restau rants and bars events and attractions and shops Local Scout service is available in the United States Australia France Canada and the United Kingdom 1 From the start screen swipe left and tap Local Scout 2 Swipe to a category For example to see restaurants and bars swipe to eat drink To sort or filter the results select the link below the category title Share the address of a place or event Tap th
102. ns for walking driving or using public transporta tion using your current location or any other place as a starting point 1 From the start screen swipe left and tap HERE Maps 2 Tap gt directions 3 If you don t want the start point to be your current location tap from and search for a starting point 4 Tap to and search for a destination The route is shown on the map along with an estimation of how long it takes to get there Tap to see the detailed directions Tip To get directions to a place you can also tap the place on the map or tap and hold a point on the map and tap the infor mation bubble Tap directions to here or directions from here Tip You can also pin a place to the start screen for easy access When the place is shown on the map tap the information bubble and Switch between walking driving and public transport In the detailed directions view tap or Public transport routes are shown if a valid connection is found between your location and your destination Public transport directions are avail able for selected regions around the world Nokia Lumia 928 Maps and Navigation 47 Chapter 13 Tip Use turn by turn walk navigation to help you navigate to your destination on foot Tap and at the top of the view tap start navigation To switch between your location next turn and route overview swipe left or right Download and update maps Save
103. nt 55 View your schedule 55 Add a task to your to do list 55 Use the calculator 56 Office 57 About Microsoft Office Mobile 57 Read Microsoft Office documents 57 Create and edit a Word document 57 Create and edit an Excel workbook 58 View and edit a PowerPoint presentation 59 Safety and Warranty 60 Index 81 Nokia Lumia 928 Get started 6 Chapter 4 This section covers keys and parts charging the battery Power Lock key Volume Keys Camera Key Speaker Front Facing Camera Back Key Search Key Start Key Get started Nokia Lumia 928 Get started 7 Chapter 4 Keys and parts Rear Camera Lens Flash Speakerphone Micro USB Charging Port NFC Touch Point Area Headset connector 3 5mm Nokia Lumia 928 Get started 8 Chapter 4 Insert the SIM card Your phone uses a SIM card also known as a mini UICC card Do not put stickers on your SIM card 1 Pull
104. ntellectual property laws The third party Content provider is solely responsible for any Content it provides any warranties to the extent that such warranties have not been disclaimed and for any claims you may have relating to that Content or your use of that Content However Nokia may enforce the third party Content license terms against you as a third party beneficiary of those terms The third party Content providers are third party beneficiaries under these Terms and may enforce the provisions that directly concern the Content in which they have rights Nokia may be acting as an agent for third party Content provider in providing the Content to you Nokia is not a party to the transaction between you and the third party Content provider for such Content Nokia Lumia 928 Safety and Warranty 71 Chapter 18 7 Allegations of Copyright Infringement You may notify Nokia of copyright infringement on the Service by providing notice a by email with Copyright Notification in the subject line to copyright notices nokia com b by a document titled Copy right Notification mailed to Nokia Attn Copyright Agent 102 Corporate Park Drive White Plains NY 10604 USA or c via the online form if available Your notice must Identify the original copyrighted work you claim is infringed Identify the content on the Service that you claim is infringing the copyrighted work Please provide enough deta
105. nts other marks or some language options take more space limiting the number of characters that can be sent in a single message Using services or downloading content may cause transfer of large amounts of data which may result in data traffic costs Send a message With text and multimedia messages you can quickly contact your friends and family In a multimedia message you can attach photos videos your location voice notes and contact information for another person 1 On the start screen tap Messaging 2 Tap 3 To add a recipient from your contacts list tap or start writing a name You can also type in a phone number 4 Tap the message box and enter your message Messaging The messaging section includes how to send a message reply to a message view a conversation Nokia Lumia 928 Messaging 32 Chapter 9 5 To add an attachment tap and the file 6 To send the message tap Sending a message with an attachment may be more expensive than sending a normal text message For more information contact your service provider If the item you insert in a multimedia message is too large for the net work the device may automatically reduce the size Only compatible devices can receive and display multimedia messages Messages may look different in different devices Tip If you start writing a message and switch to another app before sending it you can continue
106. ompatible computer From the start screen swipe left and tap Nokia Music For more information go to music nokia com You may need a Nokia account to use some Nokia Music features To create a Nokia account or edit your account details on the start screen swipe left and tap Settings gt Nokia account This service is not available in all countries or regions Tip Where available use a Wi Fi connection to download and stream music from Nokia Music All intellectual property and other rights in and to the songs belong and are expressly reserved to third party licensors such as the relevant record label or artist author composer or publisher You will only be entitled to use music downloaded from Nokia Music in accordance with the restrictions on use that apply to that particular piece of music as set out under Rights on the product pages of Nokia Music Music that you purchased from other sources must be used in accordance with the terms of such purchase You are responsible for your compliance with the applicable intellectual property and other rights in the music you use Using services or downloading content may cause transfer of large amounts of data which may result in data traffic costs Download music from Nokia Music 1 From the start screen swipe left and tap Nokia Music 2 Browse to the song or album you want to download 3 Tap the price of the song or album Some songs can only be down loaded
107. ork network service 1X Your phone is connected to a 1X network network service An EDGE data connection network service is open An HSDPA HSUPA data connection network service is open A Wi Fi connection is available A Wi Fi connection is active A Bluetooth device is connected to your phone Your calls are forwarded to another number or your voice mailbox There is no SIM card in your phone Your SIM card is locked Your phone is roaming and not on your home network Silent mode is switched on Airplane mode is switched on Vibrate mode is switched on Battery power level Battery saver mode is switched on The battery is charging Use your phone offline In places where you do not want to make or receive calls you may still access your music videos and offline games if you switch airplane mode on On the start screen swipe left and tap Settings gt airplane mode gt On When airplane mode is switched on your connection to the mobile net work is closed and all radio frequency signals between the phone and the mobile network are prevented You need to manually set wireless bluetooth and NFC back to On to use them after selecting airplane mode Switch the phone off when mobile phone use is not allowed or when it may cause interference or danger Comply with the instructions and safety requirements given by for example an airline and any appli cable laws and regulations Where all
108. owed you can connect to a Wi Fi network to for example browse the internet or switch Bluetooth on in airplane mode Accessibility features You can make it easier to use your phone by increasing text size and screen contrast and turning on text to speech and the screen magni Nokia Lumia 928 Basics 21 Chapter 5 fier On the start screen swipe left and tap Settings gt ease of access Update your phone By default updates are downloaded to your phone automatically de pending on your data settings 1 To check for available updates on the start screen swipe left and tap Settings gt phone update gt check for updates 2 Tap the update and then install You can also turn off the automatic downloads Sync your phone with your computer Do you have media on your PC that you want to listen to or watch on your phone Use a USB cable to sync music and videos between your phone and PC If you have a Windows 8 PC plug your phone into your computer with the cable and the Windows Phone app will install automatically If you have a Windows 7 PC plug your phone into your computer with the cable A link will appear to install the Windows Phone app If you have a Mac get the Windows Phone app from the Mac App Store Nokia Lumia 928 Make Calls 22 Chapter 6 Call a contact On the start screen tap gt then tap the contact and the num ber Call the last dialed number In the call history you
109. pe of your hearing aid Warning For hearing aid compatibility you must turn off the Bluetooth connectivity This device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses However there may be some newer wireless technologies used in this device that have not been tested yet for use with hearing aids It is important to try the different features of this device thoroughly and in different locations using your hearing aid or cochlear implant to determine whether you hear any interfering noise Consult your net work service provider about its return and exchange policies and for information on hearing aid compatibility Operating environment This device meets radio frequency exposure guidelines in the normal use position at the ear or at least 1 5 centimeter 5 8 inch away from the body Any carry case belt clip or holder for body worn operation should not contain metal and should position the device the above stated distance from your body To send data files or messages requires a quality connection to the network Data files or messages may be de layed until such a connection is available Follow the separation distance instructions until the transmission is completed Vehicles Radio signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection electronic anti lock braking electronic speed control
110. ppear on your mobile phone bill or be deducted from your prepaid account if it is a prepaid account Some network service providers may subject your usage of the Service to additional terms and conditions including placing limits on the amount of charges possible with network service provider billing Charges in excess of network service provider limits or account balance may be rejected You agree to pay the charges related Nokia Lumia 928 Safety and Warranty 72 Chapter 18 to your Order to ensure that the instrument of payment is valid at the time of the Order that you are the rightful holder of the instrument and that the instrument is used within its credit limits The Content that is delivered is licensed to you You agree to use such Content solely as permitted in these Terms and in any additional terms that you may be presented in the order flow The Service may offer subscriptions You authorize the Service to place a periodical charge during the period of the subscription The Service may also offer a trial period If your Order involves a trial period also known as try and buy you may be charged when the trial period expires unless you cancel in accordance with the subscription trial terms The prices in the Ser vice may change from time to time Prices include applicable taxes in effect at the time of your transaction unless otherwise stated There may be instances where you incur additional charges from your bank or credit c
111. propane or butane to determine if this device can be safely used in their vicinity Certification information SAR This mobile device meets guidelines for exposure to radio waves Your mobile device is a radio transmitter and receiver It is designed not to exceed the limits for exposure to radio waves recommended by interna tional guidelines These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons regardless of age and health The exposure guidelines for mobile devices employ a unit of measure ment known as the Specific Absorption Rate or SAR The SAR limit stated in the ICNIRP guidelines is 2 0 watts kilogram W kg averaged over 10 grams of tissue Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands The actual SAR level of an operating device can be below the maximum value because the device is designed to use only the power required to reach the network That amount changes depending on a number of factors such as how close you are to a network base station The highest SAR value under the ICNIRP guidelines for use of the device at the ear is 0 88 W kg Use of device accessories may result in different SAR values SAR values may vary depending on national reporting and testing requirements and the network band Additional SA
112. pter 18 continue to collect information about visits from your IP address Some Nokia websites or applications may utilize so called locally stored objects such as Flash local shared objects Flash cookies or HTML5 Web Storage Locally stored objects are used for similar purposes as cookies but typically may contain a greater amount and different types of data than browser cookies For example in Flash you can use the Flash Player Settings Manager to control the storage of local shared objects including disabling the local shared object for certain websites only or disabling the storage of local shared objects completely for all websites Some Nokia websites use third party advertising technologies such as DoubleClick to serve ads DoubleClick uses a cookie to collect informa tion about your visits to Nokia and third party websites This informa tion will be used to serve ads on Nokia and third party websites The collected information will not be directly personally identifi able nor will DoubleClick share the information with third parties You may choose to disable the DoubleClick cookie at any time by using DoubleClick opt out cookie You may also go to networkadvertising org to install an opt out cookie Most browsers allow you to disable or allow the use of cookies You may also delete the cookies on your computer if your browser so permits If you disable cookies you may not be able to use certain parts of our services and
113. re applicable open source license terms apply The Software may be subject to export controls under the U S Export Administration Regulations and other import or export control regula tions You agree to strictly comply with all applicable import and export regulations and acknowledge that you have the responsibility to obtain licenses to export re export transfer or import such Software You may be able to submit information or content Material to the Service Nokia does not claim ownership in your Material Your submis sion of Material does not transfer ownership of rights of the Material to Nokia Nokia is only transmitting the Material and is not responsible for editorial control over it By submitting Material to the Service you grant Nokia a worldwide non exclusive sub licensable assignable fully paid up royalty free perpetual and irrevocable license to use copy publicly perform dis play distribute in any media and modify the Material to incorporate the Material into other works and to grant similar sublicenses to the extent necessary for Nokia to provide the Service You may be able to adjust this grant in the privacy and other settings of the Service You are solely responsible for taking backup copies of the data you store on the Service including Content you upload If the Service is discontinued or canceled Nokia may permanently delete your data Nokia has no obligation to return data to you after the Se
114. reless headsets are sold separately 1 From the start screen swipe left and tap Settings gt Blue tooth 2 Switch Status to On 3 Make sure that the accessory you want to pair with is on 4 From the list tap the device you would like to pair with Depending on the device you re pairing with you may be asked to enter a passkey or to confirm matching passkeys For details see the user guide of the headset 5 Tap done Bluetooth and NFC This section covers Uses of Bluetooth and NFC technologies How to connect to a wireless headset and other accessories How to read NFC tags Nokia Lumia 928 Bluetooth and NFC 25 Chapter 7 About NFC Near Field Communication NFC makes connecting easy and fun You can pair your phone with NFC enabled devices such as a Bluetooth headset without having to go deep into the phone menus With NFC you can Connect to compatible Bluetooth accessories that support NFC such as a headset or a wireless loudspeaker Send things such as contacts or your own pictures to your friend s phone with tap send The NFC area is on the back of your phone near the camera Tap other phones accessories tags or readers with the NFC area Before using NFC make sure the screen and keys are unlocked Turn NFC on or off 1 From the start screen swipe left and tap Settings gt tap send 2 Switch NFC sharing to On Connect to a Bluetooth accesso
115. riate fields 6 If the mms apn uses an MMSC URL or MMS port enter the ad dress and port number in the appropriate fields 7 Enter the number for the Maximum MMS size in the appropriate field If you later change your network service provider for instructions on how to get the internet settings go to www nokia com support Close a network connection If an application in the background is using an internet connection you can close the connection without closing the application From the start screen swipe left and tap Settings Close all Wi Fi connections 1 From the start screen swipe left and tap Settings gt WiFi 2 Switch WiFi networking to Off Close all cellular data connections 1 From the start screen swipe left and tap Settings gt cellular 2 Tap Data connection and tap off 3 Tap Data roaming options gt don t roam Close all network connections 1 From the start screen swipe left and tap Settings gt flight mode 2 Switch Status to On Share your mobile data connection Want to use the internet on your laptop but don t have access You can make your phone the hotspot for your laptop or other devices A Wi Fi connection is then created 1 Swipe left and tap Settings gt internet sharing 2 Switch Sharing to On 3 To change the name of your connection tap setup gt broadcast name and write a name Nokia Lumia 928 Internet 42 Chapter 12 Tip
116. rsation You can see the messages you have sent to and received from a partic ular contact in a single conversation thread and continue the conversa tion from that thread The thread can contain text messages multime dia messages and instant messages When you send a new message it is added to the current conversation If no conversation exists a new conversation is started When you open a received message from the start screen the message opens in the conversation Nokia Lumia 928 Messaging 33 Chapter 9 On the start screen tap Messaging and the conversation Delete a conversation Tap threads touch and hold the conversation and tap delete Nokia Lumia 928 Email 34 Chapter 10 About email You can use your phone to read and reply to email when you are on the go You can also combine mailboxes so you can see all your email in a unified inbox Emails are organized into conversations Add a mailbox You can add several mailboxes to your phone From the start screen swipe left and tap Settings gt email accounts 1 Tap add an account and the name of the account 2 Enter your username and password 3 Tap sign in Delete a mailbox Touch and hold the mailbox and tap delete View several mailboxes in a unified inbox If you have more than one email account you can choose which inboxes you want to link together in a unified inbox The unified inbox lets you see all your email at a gla
117. rvice is discontinued or canceled Nokia Lumia 928 Safety and Warranty 70 Chapter 18 5 Using the Service You agree to Comply with applicable laws the Terms and good manners Use the Service only for your personal non commercial purposes Not submit unlawful offensive inaccurate misleading abusive pornographic harassing libelous or otherwise inappropriate Mate rial Obtain any consents permission or licenses that may be legally required for you to submit any Material Respect the privacy of others Not distribute or post spam unreasonably large files chain letters pyramid schemes viruses or Not use any other technologies or initiate other activities that may harm the Service or the interest or property of the Service users Not use any automated systems or means to access acquire copy or monitor any part of the service Be responsible for the consequences related to the Material that you post Nokia may but has no obligation to Monitor or moderate any Content or Material Remove any Material from the Service and Restrict access to any part of the Service at any time in its sole discretion 6 Content Before downloading or accessing any Content please check whether the Content which you wish to access is restricted by age or marked as potentially offensive or explicit Nokia shall not be responsible for any claims or offense
118. ry with NFC Hands busy Use a headset Or why not listen to music using wireless speakers You only need to tap the compatible accessory with your phone Tap the NFC area of the accessory with the NFC area of your phone and follow the instructions on the screen Disconnect the accessory Tap the NFC area of the accessory again For more information see the accessory user guide Nokia Lumia 928 People hub 26 Chapter 8 About the People hub You can save and organize your friends phone numbers addresses and other contact information in the People hub You can also get in touch with your friends through social networking services When you set up your email or Facebook account on your phone your contacts are imported automatically into your People Hub Social networking services are third party services and are not pro vided by Nokia Check privacy settings of any social networking service you are using since you may share information with a large groups of people The terms of use of social networking services apply to sharing information on that service Familiarize yourself with the terms of use and privacy practices of each service Using services or downloading content may cause transfer of large amounts of data which may result in data traffic costs Create edit or delete a contact You can save your friends phone numbers addresses and other infor mation to the People hub On the start screen tap
119. se first contact your operator and request it to unlock your Product All parts of your Product that Nokia has replaced become Nokia s prop erty When repairing or replacing your Product Nokia may use new or re conditioned parts or products If this Warranty does not cover your Product or the issue based on which it requires service Nokia and its authorized service centers re Nokia Lumia 928 Safety and Warranty 68 Chapter 18 serve the right to charge for the repair or replacement of your Product as well as a handling fee Your Product may contain country specific elements including soft ware The warranty services available in a particular country may be limited to the Products and country specific elements available in that country Also if your Product has been re exported from its original destination to another country your Product may contain country specific elements that are not considered a defect under this Warranty even if they would not be operational 6 LIMITATION OF NOKIA S LIABILITY This Warranty is your sole and exclusive remedy against Nokia and Nokia s sole and exclusive liability with respect to defect and damage in your Product This Warranty replaces all other Nokia warranties and liabilities whether oral written non mandatory statutory contractual in tort or otherwise including without limitation and where permit ted by applicable law any implied conditions warranties or other terms
120. share Nokia Lumia 928 Office 59 Chapter 16 View and edit a PowerPoint presentation Add the finishing touches to your presentation en route to your meet ing with Microsoft PowerPoint Mobile From the start screen swipe left and tap Office and swipe to documents 1 Tap a PowerPoint file 2 To browse between slides swipe left or right 3 To go to a specific slide tap and the name of the slide 4 To edit a slide tap 5 To save your presentation tap gt save Send a presentation in a mail Tap the PowerPoint file and gt share Tip If your company has apps or certificates that help you con nect you to your business you can add a company account to your phone On the start screen swipe left and tap Settings gt company apps Nokia Lumia 928 Safety and Warranty 60 Chapter 18 Help and support When you want to learn more about how to use your product or you are unsure how your phone should function go to www nokia com sup port If your phone isn t responding do the following Make sure that the battery is charged and or the charging cable is plugged in Press and hold the volume down key and power key at the same time for 10 15 seconds until the phone vibrates The phone re starts Update your phone software Reset your phone This restores the factory settings and erases all your personal content including apps you ve purchased and do
121. t on a friend s status update In Facebook you can contact your friends by commenting on their sta tus updates 1 On the start screen tap People and swipe to what s new 2 On the post tap 3 Write your comment and tap Upload a photo to a service After you take a photo upload it to the web so all your friends can see what you re up to You can also set up your phone to automatically up Nokia Lumia 928 People hub 30 Chapter 8 load photos to social networking services Select photos 1 Browse your photo albums for the photo you want to share 2 Tap and hold the photo and tap share 3 Select a sharing method You can send it in a text message or email or upload it to social networking services Nokia Lumia 928 Messaging 31 Chapter 9 On the start screen tap Messaging You can send and receive text messages multimedia messages with photos and instant messages network service Text multimedia and IM instant messages messages between you and a particular contact are arranged in conversations If a contact is signed in to an IM service you can send an instant mes sage If you have contact groups such as family or colleagues you can send messages to a group You can send text messages that are longer than the character limit for a single message Longer messages are sent as two or more messages Your network service provider may charge accordingly Characters with acce
122. tch between open apps Press and hold swipe left or right and tap the app you want Your phone remembers all the apps and websites you have visited since the last time your screen was locked Use voice commands Press and hold and say a voice command To call someone in your contact list you can say call Gina Harris mo bile To open an app such as Calendar say open calendar To search for something on the web such as pizza parlors you can say find pizza parlors Tip For more examples say help Change the language and region of your phone From the start screen swipe left and tap Settings gt language region Microsoft account With a Microsoft Account you can access all Microsoft services with a single user name and password on your computer or phone Download content from the store Back up your contacts in your Microsoft account Keep track of and lock your lost phone with Find My Phone To learn more about a Microsoft account and its services go to www windowsphone com Create a Microsoft account Your phone guides you through the initial setup when you put your SIM card in your phone and switch your phone on for the first time To ac cess all Microsoft services create your Microsoft account To create a Microsoft account you need an internet connection For information about possible data costs contact your network service provider If you can
123. ted 3 If you select Monthly select the Monthly reset date and choose a day of the month Enter a Monthly data limit select the type of Units MB or GB and tap 4 If you select One time enter a value in Days until data expires enter a balance in Available data enter the type of Units and select 5 To change values dates or types of limits tap gt set limit and make changes You can also select the option Restrict background data when I m near my limit for additional limitations Nokia Lumia 928 Maps and Navigation 44 Chapter 13 Positioning and location services About positioning methods Your phone shows your location on the map using GPS A GPS Wi Fi or network Cell ID based positioning A GPS and other enhancements to GPS may require transferring small amounts of data over the cellular network If you want to avoid data costs for example when travelling you can switch the mobile data con nection off in your phone settings Wi Fi positioning improves positioning accuracy when satellite signals are not available especially when you are indoors or between tall build ings If you re in a place where the use of Wi Fi is restricted you can switch Wi Fi off in your phone settings Depending on the available positioning methods the accuracy of posi tioning may vary from a few meters to several kilometers The availability accuracy and completeness of the location information depend
124. this Warranty all software that Nokia has prein stalled on the Product and which is necessary for its normal operation is considered Nokia software Nokia does not warrant that any Nokia software including updates and upgrades provided with in or for your Product will meet your requirements work in combination with any hardware or software not provided by Nokia that the operation of Nokia software will be uninterrupted or error free or that any defects in the software are correctable or will be corrected For Nokia software related defects Nokia or a Nokia authorized service centre will make available the latest version of the Nokia software for reinstallation on your Product Some Nokia software may be subject to separate licence terms Please refer to local Nokia web pages where available or the license terms which apply to the Nokia software for information on support that may be available for it 5 OTHER IMPORTANT NOTICES An independent operator provides the SIM card and the cellular or other network or system on which your Product operates Therefore Nokia does not assume any responsibility for the operation availability cover age services or range of the cellular or other networks or systems Before Nokia or a Nokia authorized service center can repair or replace your Product the operator may need to unlock the SIM lock or other lock that may lock your Product to a specific network or operator In these situations plea
125. tically You can set your phone to update the time date and time zone auto matically From the start screen swipe left and tap Settings gt date time Switch Set automatically to On Clock Calendar and Calculator This sections explains how to use the clock as an alarm create calendar entries make a to do list Nokia Lumia 928 Clock calendar and calculator 55 Chapter 15 Tip Do you want to update the time date and time zone manu ally when travelling abroad Make sure Set automatically is switched to Off and tap Time zone and a location Add an appointment From the start screen swipe left and tap Calendar 1 Swipe to day or agenda and tap 2 Fill in the fields 3 To add a reminder tap more details gt Reminder 4 Tap Edit or delete an appointment Tap and hold the appointment and tap gt edit or delete View your schedule You can browse your calendar events in different views From the start screen swipe left and tap Calendar To switch between the calendar views swipe left or right View a whole month In the day or agenda view tap To go to the next or previous month use a short swiping motion up or down on the calendar To jump to a specific month tap the month at the top of the screen View a specific day In the day or agenda view tap and the day Use multiple calendars When you set up mail accounts on your phone you c
126. time without prior notice If the Terms are changed in a material adverse way Nokia will provide a sepa rate notice advising of the change You are responsible for regularly reviewing the Terms Your continued use of the Service constitutes your consent to any changes and modifi cation 21 Intellectual Property The Service Content and Software are protected under interna tional copyright laws Nokia claims copyrights in its Service Con tent and Software to the maximum extent of the law Subject to the Terms Nokia retains all right title and interest in the Service its Con tent the Software and in all other Nokia products software and oth er properties provided to you or used by you through the Service 22 Assignment Nokia may assign its rights and obligations under these Terms to its corporate parent its subsidiaries or to any company under common control with Nokia Additionally Nokia may assign its rights and obliga tions under these Terms to a third party in connection with a merger acquisition sale of assets by operation of law or otherwise WE CARE ABOUT YOUR PRIVACY Nokia is committed to protecting your privacy and to complying with applicable data protection and privacy laws This Privacy Policy Policy explains how we process personal data Throughout this Policy the term personal data means information relating to an identified or identifiable individual i e a natural person Nokia
127. tions to the place and call them right away to make a reservation If you re meeting friends it s easy to send the information to them From the start screen swipe left and tap HERE City Lens and a place To call the place tap phone To get walking or driving directions tap get directions To send the contact information to a friend tap and choose a method to send the information Nokia Lumia 928 Entertainment 49 Chapter 14 Music Videos You can use your phone to watch videos and listen to music and pod casts while on the move Play music podcasts and videos 1 From the start screen swipe left and tap Music Videos 2 Tap music videos or podcasts 3 To browse by category swipe left or right 4 Tap the song podcast or video you want to play Tip You can improve the quality of the sound by changing the equalizer settings From the start screen swipe left and tap Settings gt audio Pause and resume playback To pause playback tap to resume tap Fast forward or rewind Tap and hold or Tip To play songs and videos in a random order tap Entertainment The Entertainment section includes how to watch videos and listen to music shopping at the Store downloading games writing reviews Nokia Lumia 928 Entertainment 50 Chapter 14 About Nokia Music With Nokia Music on Windows phone you can download songs on your phone and c
128. ument tap gt save Change the text format and color 1 Tap 2 Tap a word To select several words drag the arrows at each end to expand the selection 3 Tap and select the formatting you want to use Add a comment Tap gt Search for text in a document Tap the Word file and Send a document in a mail Tap the Word file and gt share Tip To access an important document quickly you can pin it to the start screen In the Office hub tap and hold the docu ment and tap pin to start Create and edit an Excel workbook No need to travel to the office to check the latest figures With Micro soft Excel Mobile you can create new workbooks edit existing ones and share your work on a Sharepoint site From the start screen swipe left and tap Office and swipe to documents Create a new workbook 1 Tap 2 Select a blank Excel file or a template 3 Tap a cell and enter values or text 4 To save your workbook tap gt save 5 Give your document a name and select the saving locations and tap save Edit a workbook 1 Tap the Excel file 2 To move to another worksheet tap and a worksheet 3 To save your workbook tap gt save Apply a filter to cells Tap gt apply filter Change the cell and text format Tap gt format cell Find data from a workbook Tap the Excel file and Send a workbook in a mail Tap the Excel file and gt
129. ups to the start screen Touch and hold a contact then tap pin to Start Nokia Lumia 928 People hub 28 Chapter 8 Create edit or delete a contact group When you have created contact groups you can send a message to several people at the same time For example you can assign the members of your family to one group and reach them more easily with a single message On the start screen tap People and swipe to together Add a new contact group 1 Tap gt Group 2 Write a name for the group and tap 3 Tap and a contact and tap Rename a group 1 Tap the group name 2 Tap gt rename and enter the new name 3 Tap Add a new contact Tap and and then a contact Remove a contact 1 Touch and hold the group name 2 Tap members and the contact and then remove from group Delete a contact group Tap the group and gt delete Link contacts Do you have contact information for the same person from differ ent social networking services or mail accounts as separate contact entries You can link multiple contacts so that their information is in a single contact card On the start screen tap People and swipe to all Link two or more contacts 1 Tap the main contact you want to link to and tap 2 Tap choose a contact and the contact to be linked Unlink a contact 1 Tap the main contact and tap 2 Tap the contact to be unlinked and unlink Copy contacts from
130. ur device is approved for use on the CDMA 800 1900 WCDMA 850 900 1900 2100 LTE band 13 700Mhz and band 4 1700Mhz and GSM EDGE 850 900 1800 1900 MHz networks To use the device you need a subscription with a service provider Using some features and downloading content require a network con nection and may result in data costs You may also need to subscribe to some features Take care of your device Handle your device battery charger and accessories with care The fol lowing suggestions help you to protect your warranty coverage Keep the device dry Precipitation humidity and all types of liquids or moisture can contain minerals that corrode electronic circuits If your device gets wet let the device dry Do not use or store the device in dusty or dirty areas Do not store the device in high temperatures High temperatures may damage the device or battery Do not store the device in cold temperatures When the device warms to its normal temperature moisture can form inside the device and damage it Do not open the device other than as instructed in the user guide Unauthorized modifications may damage the device and violate regulations governing radio devices Do not drop knock or shake the device Rough handling can break it Only use a soft clean dry cloth to clean the surface of the device Do not paint the device Paint can prevent proper operation
131. vice provision charges by your network service provider Nokia as sumes no responsibility for the payment of any charges of your ser vice providers 10 Order and Payment Terms Order shall mean the selection of payable Content and or subscrip tion to Content offered by Nokia and available in the Service and submission of payment method as well as submitting the order by selecting the buy ok I accept or other similar confirmation of acceptance in the order flow or providing other indication of accep tance terms that are presented to you in the order flow To place an Order within the Service you must have reached the age of legal competence according to the applicable legislation If you have not reached the age of legal competence you may place Orders only with the prior consent of your parent or legal guardian You agree that all Orders shall be legally valid and binding All Orders are subject to ac ceptance by Nokia You may pay by credit or debit card network service provider billing or other payment methods if available Your credit or debit card must have a billing address in the country where the Content is offered by the Service Nokia will charge your credit card or debit your bank account within a reasonable time after you have made your Order All credit card payments are subject to validation checks and authorization by the card issuer If you choose network service provider billing charges will a
132. wn loaded On the start screen swipe left and tap Settings gt about gt reset your phone If your issue remains unsolved contact Nokia for repair options Before sending your phone for repair always back up your data as all personal data in your phone may be deleted For additional product support information see the Verizon Start Here Guide included with your Nokia device The full list of Terms and Conditions and the user guide are available at www nokia com support Nokia Care For questions regarding your plans billing or network issues please contact your operator For questions regarding your product and war ranty information please visit the support pages for your country at www nokia com support Nokia authorized repair centers Find the answers to technical questions related to your phone and the nearest authorized repair center addresses at www nokia com sup Safety and Warranty The Safety and Warranty section covers Support Taking care of your device Digital Rights Management Batteries and chargers Additional safety information Certification information FDA messages Warranty information Privacy Policy Declaration of Conformity Nokia Lumia 928 Safety and Warranty 61 Chapter 18 port Feature specific information This device is able to communicate with Microsoft Exchange ActiveSync enabled servers The provision of this
133. y to another recipient Your transactions with us We collect information relating to your purchase and use of our products and services and your other interactions with us Such information may include details of the queries or requests you have made the products and services provided delivery details bank account number credit card details billing address credit checks and other such financial information details of agreements between you and Nokia records of con tacts and communications information and details relating to the content you have provided us with and other such transactional information We may in accordance with applicable law record your communication with our customer care or with other such contact points Location data Nokia s location based services and features may use satellite Wi Fi or other network based location data for ex ample your IP address Assisted positioning methods of the device for example Assisted GPS provide you with faster and more accu rate location data Use of assisted positioning methods may involve exchanging your location data wireless network identifiers along with your unique device or network service provider identifiers with a location server Nokia processes this information anony mously Depending on your positioning settings and your use of location services of other service providers your device may con nect to other service providers servers which are not
134. you may need to re install the opt out cookie What Are Your Rights You have a right to know what personal data we hold about you You have a right to have incomplete incorrect unnecessary or outdated personal data deleted or updated You have a right to request that we stop processing your personal data for direct marketing or market research purposes However if you opt out from marketing and other communications from Nokia we may still send you critical alerts pertaining to our prod ucts and services or contact you for these purposes You may exercise your rights by contacting us through the contact points referred to below In some cases especially if you wish us to de lete or stop processing your personal data this may also mean that we may not be able to continue to provide the services to you Please note that Nokia may need to identify you and to ask for additional informa tion in order to be able to fulfill your request Please also note that applicable law may contain restrictions and other provisions that relate to your rights We encourage you to use available profile management tools for ex ample Nokia account for the above purposes as such tools often pro vide you with direct access to your personal data and allow you to eff ectively manage it Who Is The Controller of Your Personal Data Nokia Corporation of Keilalahdentie 4 02150 Espoo Finland is the controller of your personal data In addition the Nokia

Nokia Lumia 928: Safety

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