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1. and AHT over the Internet Apple moved on to Apple Diagnostics to help users find out what might be wrong with their Macs Although the name has changed to Apple Diagnostics AD the purpose of the app has not AD can be used to find problems with your Mac s hardware including bad RAM is sues with your power supply battery or pow er adapter failed sensors graphics problems issues with the logic board or CPU wired and wireless Ethernet problems internal drives bad fans camera USB and Bluetooth Apple Diagnostics is included on every 2013 or later Mac It s installed on the origi nal startup drive and invoked using a special keyboard shortcut when booting up the Mac AD is also available as a special boot en vironment that is downloaded over the Inter net from Apple s servers Known as Apple Diagnostics over the Internet this special ver sion can be used if you have replaced or re formatted the original startup drive and thus erased the AD version that was included at the time of purchase The two forms of AD are for all purposes identical although AD over the Internet involves a few extra steps to launch and use Using Apple Diagnostics AD is for Mac models from 2013 and later if your Mac is an earlier model you should fol low the instructions in Use the Apple Hardware Test AHT to Find Problems With Your Mac s Hardware Use the Apple Hardware Test Over the Inter net to Diagnose Problems
2. from macmost com One of the weak spots of online security is the security question These are questions like What was the name of your first pet or Which high school did you attend Using real or even fake answers to these questions will make it easier for your account to be hacked However there is a way to make this weak spot more secure Link 1 How to See the Exact Location Where a Photo was Taken with a Mac fom OSXDaily com ih The digital cameras included with iPhone Android and many others have an option to geotag pictures using the devices GPS hardware effectively pinpointing the exact lo cation a photo was taken and bundling that geographic location data into the metadata of a picture This means that you can easily view the location a picture was taken and retrieve the GPS coordinates Link 2 Disk Utility Add Delete and Resize Existing Volumes from Tom Nelson about com Disk Utility included with the Mac OS can do some amazing things Not only can it format your drives and perform basic repairs it can also dynamically re partition your drives without losing data Do you have a partition that s just a bit too small You can use Disk Utility to expand it by stealing unused space from an adjacent THIS AND THAT NOL links partition all without erasing any data It s an easy task although it can take a little bit of time to perform depending on the partition sizes Link 3 H
3. GB version and click Con tinue 8 You can use the typical setup which will create the Dropbox folder in your home direc tory and sync that folder with all of the fold ers in the Dropbox cloud service You can also select the Advanced setup which lets you se lect the location for the Dropbox folder and the folders you want to sync to But because you can change these settings at any time recommend selecting the Typical installation option for now and then clicking Install 9 The Dropbox installer provides a quick summary of how Dropbox works including a tour You can use the Continue button to take the tour or click Skip Tour to finish the instal lation If this is the first time you have used Dropbox or any syncing service suggest taking amoment to go through the tour Click Continue 10 Once the tour is over click the Finish but ton to exit the installer 11 Dropbox may ask you to supply the pass word for your home account on your Mac this is necessary for Dropbox to update the folder it creates in your home account Supply the password and click OK Your Dropbox folder is now working You ll find a Dropbox item in your Mac s menu bar and if you look inside the Dropbox folder you ll find a Getting Started PDF that will guide you through the basics of using Dropbox One last thing While you can always ac cess your data from the Dropbox web site it s easier in the long run to install Dropbox on
4. all the Macs PCs and mobile devices you use OMUG member Agnes Smith had eyes to the West and captured this outstanding sunset with her tripod mounted Sony A 77 M2 DSLR with a Tamron 18 270mm zoom lens 35mm setting She spot metered to carefully choose her exposure 1 13 sec f20 ISO 100 She used her MacBook Pro running Aperture to crop and adjust color temperature and other image tweaks Cleaning Your Keyboard and Mouse By Tom Nelson of about com The day you unpacked and started working with your new Mac was special it marked the day when your Mac s keyboard and mouse were working at their best From that day forward little bits of grime dust and dirt have been building up on these often used peripherals The buildup of gunk will slowly cause your mouse to feel less responsive and may even cause your keyboard to miss a key click or two now and then Luckily it s fairly easy to restore a keyboard and mouse to like new condition All that s needed is a bit of cleaning and attention Cleaning Suggestions Start by turning off your Mac and unplugging your mouse and keyboard If your keyboard or mouse is battery powered remove the batteries as well Have the following items on hand Microfiber cloth Can of pressurized air Clean water It doesn t need to be puri fied distilled or anything else special just clean Cotton swabs or similar cleaning products Toothpicks or similar it
5. link It s possible that the AD test won t find any issues even though you re having prob lems you believe are related to your Mac s hardware The AD test is not a complete and comprehensive test although it will find most of the common issues associated with hard ware If you still have problems don t rule out such common causes as failing drives or even software issues August 2015 MUGSHOT Newsletter 3 an services you can use on your Mac including Mail amp Notes Contacts Calendars Book marks Photo Stream Documents amp Data Back to My Mac Find My Mac and more Each service lets you store data on the iCloud serv ers and keep your Mac and all of your devices including Windows and iOS devices in sync What You Need to Use the iCloud Service iCloud on the Mac requires OS X 10 7 2 or later Once you have the proper version of OS X in stalled you ll need to turn iCloud on If you updated to OS X 10 7 2 or later after the launch of the iCloud service the iCloud preferences pane will open automatically the first time you boot your Mac after updating the OS If you updated to OS X 10 7 2 or later before the iCloud service launched you ll need to access the iCloud preferences pane manually We ll assume you re going to start this process by accessing the iCloud preferences pane manually Turn on iCloud 1 Click the System Preferences icon in the Dock or select the System Preferences C
6. Key articles Is It Time To Reple Your Laptop s Ba page 2 More About iCloud and Dropbox pages 4 and 6 To Toublehool Your Mac pg 3 MUGSHOT A message from the prez For many the month of August brings vaca tions and when traveling the popularity of mobile devices like readers tablets and smartphones etc seems even more perva sive For Apple users using our iPhones and iPads has become so routine we don t even think of them until we have a problem Many times the problems we run into are Illustration above is montage of photo components from PC Classes online com merged in Photoshop by your MUGSHOT editor related to our information not being in sync The problems only get worse as we add new devices and services Keeping our emails pictures videos and music straight across multiple devices quickly becomes frustrating when it doesn t work the way we think it should In some cases the prob lems may be of our own making With all of the new devices and services maybe we 6 45 PM vgs ith 20 oa i MUG ting AY el yan Vid A COX J Ocala Macintosh User Group A Community of Apple Users just don t understand completely the way things work If you use iCloud or Dropbox to organize and manage your information this month s program will be especially useful Burt and Phil have arranged for David A Cox of PC Classes online com to make a virtual presentation on iC
7. USB as quickly as possible and allow it to completely dry out before you try using it again can t tell you how many keyboards we have around our office that work just fine except for one or two keys all of which were killed by spillage On a brighter note I ve never heard of a keyboard spillage causing damage beyond the keyboard itself iPhone Photo Scanner lViemories IdeaSolutions has announced Memories an app for high quality photo scanning on iPhone The team analyzed all the problems normally related to the scanning of photos using a mobile phone camera and concluded that in order to neutralize any shadow and glare it is necessary to frame the photo hold ing the device tilted about 45 degrees in this way the oblique flash light eliminates any am bient noise Memories guides the user with numerous real time on screen tips and adds a green overlay on the photo to indicate proper fram ing or a yellow overlay while framing is wrong The app will correct the perspective with a border detection algorithm applies filters to produce top quality photos without need for manual crop or adjusting Each compatible iPhone model has it s unique settings for post processing images and to compensate the differences between each sensor and flash This app is simple and easy to use and allows users to scan up to 10 photos in a minute Users simply put the pho to on a white sheet and follow the on screen tips to capture perfe
8. With Your Mac 1 Start by disconnecting any external devic es connected to your Mac This includes print ers external hard drives scanners iPhones iPods and iPads In essence all peripherals except the keyboard monitor wired Ethernet if that is your primary connection to your network and mouse should be disconnect ed from your Mac 2 If you re using a Wi Fi connection to the Internet be sure to write down the access in formation specifically the name of the wire less network and the password you use to access it 3 Shut down your Mac If you re unable to shut down using the normal shutdown com mand under the Apple menu you can press and hold the power button until your Mac turns off Once your Mac is turned off you re ready to start Apple Diagnostics or Apple Diagnos tics over the Internet The difference between the two is the keyboard command you use at startup and the need for an Internet connec tion to run AD over the Internet If you have AD on your Mac that s the preferred ver sion of the test to run It doesn t require an Internet connection although if you have one you ll be able to access Apple s help system which includes diagnostics notes based on AD error codes that may be gen erated Let s Start the Test 1 Press your Mac s power button 2 Immediately hold down the D key AD or option D keys AD over the Internet 3 Continue to hold down the key s until you see you
9. crofiber cloth to clean the exterior of the mouse If the mouse has a scroll wheel you may find that it routinely be comes clogged with gunk Use cotton swabs to clean the scroll wheel and the can of pres surized air to clean around the scroll wheel In the worst cases you may need to open up the mouse to access the optical sensor in the scroll wheel system Not all mice are eas ily opened up and some are very difficult to put back together once opened don t rec ommend performing mouse surgery unless you already have a replacement mouse avail able and don t mind ending up with leftover mouse parts or looking for that little spring that sailed across the room Cleaning Your Keyboard Clean your keyboard surface using a microfi ber cloth For stubborn surfaces dampen the cloth with clean water Wrap a toothpick with a single layer of the microfiber cloth to clean between the keys Use the can of pressurized air to blow out any additional debris from around the keys Cleaning a Keyboard After a Spill Spilling a beverage onto a keyboard is prob ably the most common cause of keyboard death However depending on the liquid and how fast you react it is possible to save a keyboard that has undergone a spillage Clear and semi clear beverages such as water black coffee and tea are the easi est to recover from with water offering the best chances of course When a spill occurs quickly unplug the keyboard from yo
10. ct photos Memories has an algorithm that automati cally detects the orientation portrait or land scape and the Aspect Ratio After scanning users can have fun with the powerful Adobe Creative Cloud tools which integrates many photographic filters to make photos unique The photos can eas ily be saved in the standard camera roll or shared on Social Networks thanks to the mul tiple selection feature Memories is the state of art for photo scan ning on mobile devices There is no other App on the market that can guarantee a result any where near comparable The app is free and of fers an in app purchase 1 99 to remove the watermarks on exported or shared photos Device Requirements iPhone 4S or higher Optimized for iPhone 5 iPhone 6 and iPhone 6 Plus Also compatible with iPad and iPod Requires iOS 8 or higher Memories Instant Photo Scanner 1 0 is free and available worldwide exclusively through the App Store s Photo amp Video category August 2015 MUGSHOT Newsletter 7 sy A Apple User Group OMUG Meeting Information Apple Users Helping Apple Users OMUG Board of Directors OMUG Assignments Next Workshop Oh and one last thing A New Road Many years ago a king built a great road Before it opened to the public he decided to have a contest to see who could travel the road the best The winner would receive a box of gold Hundreds of people trave
11. d already dropped to 60 A few minutes later it was be low 50 mumbled a few choice words and started to watch the meter While watched 49 46 42 and dropping fast Wow maybe have a battery problem Thank you Captain Sb To verify the problem turned toa program appropriately called Battery Health Bat tery Health is a free app available on the Mac App Store and should be a must install on all your are like me you rarely think about laptops This little gem sits in your menu and gives you a wealth of information about your battery For example learned that my battery which when new was rated at 54 Wh now had a ca pacity 36 Wh 68 of the original Battery Health also gave a warning to check battery which was a bit redundant but reinforced my sus picions learned that the battery was now 5 7 years old and nearing retirement age Being reluctant to bite the bullet or in this case buy the battery decided to try recali brating the battery After draining and recharg ing it cranked my computer up while watch ing the state of charge meter Things started off great with the charge at 100 of course this was only 68 of the original capacity Looking good kept Battery Health running while do ing productive work surfing the web on my desktop Mac Mini One hour later down to 51 Yikes Two hours later 15 Since reca libration was useless had to decide whether t
12. ems Cleaning Your Mac s Mouse Wipe the mouse body with the microfiber cloth This should be enough to remove any oils such as fingerprints For stubborn spots dip the cloth in the clean water and rub the mouse gently Don t apply water directly to the mouse because it may drip into the mouse s inner workings where sensitive elec tronics reside If you have an Apple Mighty Mouse the Continued on page 7 z I scroll ball also needs to be cleaned Slightly dampen the microfiber cloth and roll the scroll ball against the cloth You can also try using the cotton swabs to help clean the scroll ball Once the scroll ball is clean use the can of pressurized air to blow out dust and dirt from inside the well the scroll ball sits in This also serves to dry the scroll ball after you ve cleaned it If you have an Apple Magic Mouse clean ing is vastly simplified You can clean the touch surface with a wet or dry microfiber cloth and run the microfiber cloth along the two guide rails on the bottom of the Magic Mouse lf your Magic Mouse seems to have track ing errors that is the mouse pointer stalls or jumps about use the can of pressurized air to clean around the tracking sensor on the bot tom of the Magic Mouse If you have a third party mouse follow the manufacturer s suggested cleaning instruc tions or take a look at How to Clean a Mouse by Tim Fisher About s Guide to PC Support In general use a mi
13. ered creating libraries organizing photos editing easier than it was in iPhoto sharing photos Phil supplied answers to several questions received such as Can you batch edit Is RAW supported Does it remove duplicates and more link to Phil s notes Tech Tips Bobby took center stage and gave a technical briefing with emphasis on MAC Command Line Interface with Terminal He provided background illustrated how Terminal works and discussed some of the advantages to using it and noted that sometimes you can t do everything in a GUI See link Bob Halloran reminded members of the Senior Learners Inc which regularly holds short courses at the CF These courses are open to anyone for a very nominal fee Several of our OMUG members have given courses and will do so during the Fall semester Bob will be doing one in the fall semester on everything you ever wanted to know about chocolate To find out more information or to register just go on line to seniorlearners org Al Sypher showed an example of a relatively new type of photo print a metal print The medium has advantages over traditional prints in that it is uses dye sublimation inks infused directly into specially coated aluminum sheets using high temperature and pressure Images take on a bright vibrant quality ready to hang no framing is needed Several national sources supply this type of print Raffle Results 50 50 30 Bobby Adams e Choice of Ta
14. et your Mac running again when you re having problems caused by corrupt apps or data software installation issues or damaged fonts or preference files In all cases the problem you may experience is either a Mac that fails to completely boot and freezes at some point along the way to the desktop or a Mac that boots successfully but then freezes or crashes when you undertake specific tasks or use specific applications see Link 8 How to Straighten Photos on iPhone iPad amp iPod Touch from OSXDaily com Picture that isn t lined up quite straight iOS offers a nice simple way to quickly straighten any photo by tilting the image by a small de gree Whether an image is completely askew or just slightly tilted you can can quickly cor rect the image and straighten it right within the Photos app see Link 9 August 2015 MUGSHOT Newsletter 5 Setup Dropbox continued from page 4 4 Launch Dropbox now located in the Ap plications folder by double clicking its icon 5 The Dropbox setup window will open and ask if you have a Dropbox account l m going to assume you don t so select I don t have a Dropbox account and then click the Con tinue button 6 Enter the requested account informa tion and the name of the computer you will be running this specific copy of Dropbox on Click Continue 7 Select a Dropbox service l m going to as sume you want to start with the free version so select the Free 2
15. hoose setup type Typical reconumnended Set up Dropbox with normal settings Advanced Choose your Dropbox s location and which folders will be synced item in the Apple menu 2 Inthe System Preferences window click the iCloud icon which is located under the Internet amp Wireless group the third row of icons 3 TheiCloud preferences pane should display the iCloud login asking for your Apple ID and password If instead the iCloud preferences pane displays a list of available iCloud services then you or someone else who uses your com puter have already turned iCloud on 4 If iCloud was enabled using someone else s Apple ID check with that individual before you log out of iCloud If iCloud has already pushed data to your computer he or she may want to back up that data before you disconnect from the service 5 Enter the Apple ID you wish to use for the iCloud service Enter your Apple ID password 7 Click the Sign In button 8 You can choose to have iCloud upload and store your contacts calendars You can use the typical setup which will create the Dropbox folder in your home directory and sync that folder with all of the folders in the Dropbox cloud service Dropbox is one of the most popular cloud based storage systems While we will be looking primarily at the Mac version Dropbox is also available for Windows Linux and most mobile plat photos reminders notes Safari book ma
16. ing presenters and top ics Hope to see you all there at our next meeting and although there won t bea workshop in August they will start up again in September Don t forget to bring a friend or other guest Bobby Adams August 2015 MUGSHOT Newsletter l your laptop s battery Normally it just works In fact challenge you to tell me the last time you gave some attention to this vital component of your laptop Several weeks ago had to face this ques tion and accept the fact that batteries are not infallible and that they usually have a shorter life span than a laptop How Do You Know If You Have A Problem One way is if your trackpad stops accepting taps When this happens it s usually a sign that the battery located below the trackpad has started swelling This is bad and potentially dangerous So if this happens you need to unplug the com puter and trudge to your favorite repair shop or think about replacing it yourself Another sign is if you notice that your battery won t hold a charge for long Since this happens gradually you may not notice the problem immediately It just insidiously creeps up The second one is the problem that got my ention was using my 13 MacBook Pro un tethered from it s AC umbilical cord and hap pened to notice the state of charge indicator in the menu bar it was dropping almost in real time had only been using the computer for a few minutes and the charge ha
17. ke Control E Book selection Adele Bongiovanni amp Tom Lee Head Phones Marilyn Kennedy Thanks once again to all those members who brought along refreshments and to everyone who helped to tidy up the meeting room Next meeting Tuesday August 11 at 6 45 PM Program Online Live to OMUG as a virtual meeting with David A Cox presenting All About iCloud and Dropbox Disclaimer The Apple logo is the property of Apple Inc All tradenames trademarks and registered trademarks used herein are the property of their respec tive owners or companies Content presented herein attributed to specific sources remains the property of the named sources The information presented in this newsletter is for the personal enlightenment of OMUG members and friends does not constitute an endorsement and shall not to be used for commercial purposes Reproduction of any material herein is expressly prohibited unless prior written permission is given by OMUG August 2015 MUGSHOT Newsletter 8
18. led the road and as they arrived at the end they complained to the king about a large pile of rocks and debris that nearly blocked the entire road and hindered their travel At the end of the day a lone traveler crossed the finish line He was tired and dirty but he addressed the king with great respect and handed him a small chest of gold He said I stopped along the way to clear a pile of rocks and debris that was blocking the road and I found this chest of gold Please return it to its rightful owner The king smiled and replied You are the rightful owner By taking the time to clear the road for others you won my contest The moral He who travels the road best is he who makes the road better for those who will follow Thanks to Jody Phillips of Phillips Printing for A New Road OMUG MEETING MINUTES July 14th 2015 Announcements President Bobby Adams welcomed 28 members and one guest new member Don Boyd reported a total membership of 97 but as there are 18 members who have not renewed their membership as yet our actual number is 79 Treasurer s Report Don reported a balance of 1 928 63 Expenses 30 00 Monthly Donation to MSS 119 99 Router Raffle Gift Deposits 136 00 100 00 New members 36 00 Raffle Secretary s Report Minutes of the June meeting were approved as published Program Phil Davis gave a very informative overview of the Photos app He explained the changes from iPhoto to Photo cov
19. lets you to explore your own family history With MacFamilyTree 7 5 you can now create share and print family books including all important data contained in your family tree and supplemented with informative and graphically impressive charts statistics and reports A mobile version is also available See the website or buy the App Link 6 Image Backup For Traveling Photogr apher by photog Steve Perry Steve shows you his method for backing up photos when he s on trips including his secret method for keeping his images on his person at all times think you ll like this one check out the video Link 7 Safari Status Bar from macmost com Want to see where a link really leads before clicking In Safari choose View Show Status Bar Then you ll see a thin bar at the very bot tom of your Safari window When you move ii MacFamilyTree d winning genealogy your cursor over a link you ll see the URL appear there so you know before you click Starting Up In Safe Mode Can Fix Things That Ail Your Mac from Tom Nelson about com Is it safe boot or safe mode If you re interested in getting your Mac running after a problem occurs you don t really care what it s called as long as it works Apple has offered a Safe Boot option ever since Jaguar OS X 10 2 x Safe Boot allows your Mac to start up with the minimal number of system extensions preferences and fonts it needs to run Safe Boot can g
20. loud and Dropbox at our next meeting on 11 August David s Best viewed in Adobe Reader YouTube classes are highly recommended and we are pleased to have him take the time to share his knowledge and experi ence with us hope all of you can make it to this meeting Apple has released a 6th Generation iPod the iPod Touch It has been about three years since this product was updated Some industry analysts thought that Apple would drop the iPod from its product line but not so Featuring the new A8 chip a 4 Retina screen significantly improved performance Apple is looking for it to be the Apple Music player of choice Time will tell had an iPod Touch a few years ago and admit really liked it for both listening to music and audio books unfortunately dropped it and broke the screen And yes kind of miss it But now that there is a new updated one running the latest version of iOS you guessed it I have ordered one Changing the subject last month there was a daytime break in at the Senior Center While it was of some concern to us we were pleased with the way we were noti fied of the break in and the actions taken by staff at the Senior Center Fortunately for us we now understand that the police have two suspects in custody Well that is enough for this month don t forget our upcoming meetings both regular programs and workshops Burt and Phil have worked hard to put together some very interest
21. n will now go on my maintenance reminder list lm now a happy camper And so is my computer Specs After Installing New Battery Battery Health i 4 Current Charge 6045 6049 mAh Health 6049 mAh 6000 mAh Current Max Original Max Health 101 OS X Health Status Good Time Remaining Current Usage Calculating 6h 27m 5h 47m Movies 2h 47m Standby 35d 16h 43m Details 2 Cycles 1 Age 2 1 months Apr 27 2015 29 4 C 84 9 F 0 0 Watts Internet Browsing Music Manufacture Date Temperature Power Usage mAh Usage realtime 414 1 Sometimes editors slash copy other times they use InDesign s magic to condense fonts tighten spacing between letters tighten line spacing etc as in this article It s like using a trusty ol shoehorn to make it all fit 2 Ifyou don t have a spudger use your fingernail or a piece of thin stiff plastic Don t use anything metallic to avoid shorting out the battery August 2015 MUGSHOT Newsletter 2 hs Using Apple Diagnostics to roubleshoot Your Macs Haraweare Apple has provided testing software for its Mac lineup over the years However over time the test suite has undergone changes been updated and advanced from being included on a special CD to being able to perform the tests over the Internet In 2013 Apple changed the testing sys tem once again Abandoning the older Apple Hardware Test AHT
22. o get a new battery or a new computer Since had recently put a new SSD in this beast want ed to keep it running as long as possible so a new battery was the obvious choice Also this choice was a lot cheaper Finding a Battery My first step was to use the model number of my computer to determine which battery needed In my case needed an A1331 which also fits several other older 13 MacBook Pros Some resources that you can use to help you find your model include Apple Support iFixit and the free MacTracker app If wanted to take my computer to an Apple store or mail it to Apple they would re place my battery for 129 But they would not sell me a battery so that could do the replace ment myself needed to buy a battery from a third party vendor There are OEM batter ies on Amazon and eBay but when read the fine print found that most of these batteries are OEM equivalent and not from Apple And most of them while about half the OEM price get mixed reviews After checking iFixit to confirm that this was do it yourself territory and easy was off to the web to search for a battery with a good price and good reviews The Outcome first ordered a 65 Wh high performance bat tery from Other World Computing for 99 I ve had good success with OWC products in the past and liked the higher capacity battery which should give more running time The battery from OWC included two small special p
23. ow to Minimize Emails in Mail App on iPhone from osxdaily com If you spend a fair amount of time emailing from the iPhone you ve almost certainly come across a situation where you ll be writing out an email but need to get data or information from another email in your Mail inbox That used to be a challenge but modern versions of the Mail app in iOS read more Link 4 Resolving the Unable to Download Item Please Try Again Later Error Message on iPhone from OSXDaily com A somewhat strange error message can occur at random on iOS typically for iPhone users that states Unable to Download Item Please try again later with a Done and Retry button options The thing that makes this error message strange is that it appears at random and not after the user has attempted to download or update anything to the iOS device Link 5 Tech Tip Accessing Your Mac s User Manual who says it doesn t have a manual On an internet connected Mac just go to Apple menu click on About This Mac and select Support to chose either a User manual covering the OS or navi gate to the manual for your computer model and more A wealth of infomation that you can find age Memory t eug Service a with justa few clicks Mac Help under your com Appl OS X Support pee TO menu 1 7 5 Version 7 5 of the multi award application has launched that
24. r Mac s gray screen change to Apple Diagnostics 4 Ifyou use a wireless connection you ll be asked to connect to your Wi Fi network using the info you wrote down earlier 5 Apple Diagnostics will begin with your screen displaying a Checking Your Mac message along with a progress bar 6 Apple Diagnostics takes 2 to 5 minutes to complete 7 Once complete AD will show a brief description of any issues uncovered along with an error code 8 Write down any error codes that are generated you can then compare them with the error code table see link at right Finishing Up If your Mac generated errors during the AD test you can send the codes to Apple which will result in an Apple support page being displayed showing options for repairing or servicing your Mac 1 To continue to the Apple support site click the Get Started link 2 Your Mac will restart using OS X Recovery and Safari will open to the Apple Service amp Support web page 3 Click the Agree to Send link to send the AD error codes to Apple no other data is sent 4 The Apple Service amp Support web site will show additional information about the error codes and the options you can take to resolve the problems 5 If you would rather just shut down or restart your Mac simply press S Shut Down or R Restart If you would like to rerun the test press the command R keys To have a PDF copy of what those error codes mean click this
25. rks keychain and bookmarks on its servers so you can access this data from any iOS Mac or Windows device Place a check mark next to this option if you wish to upload this data 9 iCloud Drive allows you to store any files you like in the cloud Apple provides a limited amount of free space and then charges for additional space 10 Find My Mac one of the features of iCloud uses geolocation services to pinpoint where your Mac is currently located You can also send your Mac a message remotely lock your Mac or even erase the data on its hard drive Place a check mark next to this option if you wish to use the Find My Mac service 11 Click Next 12 If you chose to use Find My Mac you will receive a warning asking you to allow Find My Mac to use your Mac s location data Click Allow iCloud will now be activated and will display a list of the iCloud services you can use amp forms including iOS devices Once you set up a Dropbox account and download and install the applica tion it will appear on your Mac as a spe cial Dropbox folder Anything you place inside the folder is automatically copied to the cloud based storage system and is synced with any other devices you use that are also running Dropbox This means you can be working on a docu ment on your Mac head off to work and go back to work on the document knowing it is exactly the same version as the one you were just fiddling with at home D
26. ropbox isn t the only cloud based stor age and syncing service for the Mac but it s currently one of the most popular It does have some pretty stiff competition though including Microsoft s SkyDrive Google s Google Drive Box net and SugarSync You may notice a glaring omission from that list Apple s iCloud In its first release iCloud lacks a general purpose cloud based storage system such as iDisk which was included with MobileMe the precursor to iCloud If you currently use iDisk you may want to consider Dropbox or one of its com petitors as a replacement at least until Apple again provides a similar service of its own Dropbox is available in four basic pricing plans the first three let you expand the amount of storage you have by referring oth ers to the service For example the basic free version of Dropbox will give you 500 MB per referral toa maximum of 18 GB of free storage Installing Dropbox 1 You can grab the installer by downloading it from the Dropbox web site 2 Once the download is complete look for the installer in your Downloads folder The file name is Dropbox version dmg At the time of this writing the file name was Dropbox 1 4 0 dmg Launch the installer by double clicking its icon 3 From the installer window that opens drag the Dropbox icon to your Applications folder Continued on page 6 August 2015 MUGSHOT Newsletter 4 Better Answers to Security Questions
27. ur Mac or quickly turn it off and remove its batteries Don t wait to shut down your Mac discon nect the keyboard or remove its batteries as quickly as possible If the liquid was plain water wait 24 hours to allow the water to dry before reconnecting the keyboard or replacing its batteries With any luck your keyboard will power back up and you ll be ready to go Coffee or tea spills are slightly more prob lematic because of the acid levels in these beverages Depending on the keyboard de Sign these beverages can cause very small signal wires within the keyboard to be etched over time and stop working Many sources suggest flooding the keyboard with clean water in the hope of diluting the acid levels and then letting the keyboard dry out for 24 hours to see if it still works I ve tried this method a few times but it has failed more often than not On the other hand what have you got to lose Carbonated beverages beer wine and other hot or cold beverages are death sen tences to most keyboards Of course it de pends on how much was spilled A drop or two can usually be cleaned up quickly with little or no lasting damage If the spill was larger and the liquid got inside the keyboard well you can always try the water submer sion method but don t get your hopes up No matter what type of spill occurs the key to possibly salvaging a keyboard is to disconnect it from any electrical source bat teries
28. urpose screwdrivers that used to remove the screws from the back of the com puter and the screws holding the battery in place then disconnected the battery using a gadget called a spudger slid the battery in or rather tried to slide the battery in No go The battery has three small indentations on one side that lets it slide under the screw holes for the case Despite OWC s compatibility claims the indentations on their battery were in the wrong place Bummer So returning the OWC battery continued my search and found a battery on Amazon from a company called Key Power This battery got good reviews was also 65 Wh had an 18 month warranty and cost 64 And according to the picture on the website the indents were in the right place Two days later the new battery ar rived and after going through the now familiar replacement drill cranked my computer up Suc cess The whole installation took less than five minutes The hardest part was keeping track of the tiny screws The new 65 Wh battery should not only give better performance but should last the rest of My MacBook Pro s life The instructions from Key Power say to drain the new battery to about 7 by run ning the computer without AC power then recharging it completely Then repeat this discharge charge cycle a couple more times Manufacturers recommend doing this peri odically to get the best performance out of your battery so battery recalibratio

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