Printed in U.S.A. 08.13
Contents
1. 16 Key 3 Patience New hearing aids can be a big adjustment Your brain has to re learn how to hear and listen After many years of not hearing well it takes time and practice to redevelop these skills Medical studies show that your brain requires approximately 21 days to adjust to your new Hearing Aids During this time e You may initially notice lots of background sounds These sounds have always been a part of your environment In time your brain will re learn how to process these sounds by prioritizing foreground over background sounds e You may find that a quiet environment is more comfortable in the beginning of the adjustment period e Your voice may sound too loud This effect is very common for new hearing aid users but most people get used to it over time e You voice may also sound plugged up or like youre talking in a barrel This occlusion effect is normal The sensation usually goes away in the first few weeks e In noisy environments you may find it easier to understand speech by facing the speaker Reading lips and observing facial expressions and body language reinforce the sound communication e It takes time for Hearing Aids to feel comfortable For the quickest acclamation we recommend wearing the Hearing Aids all day long If this becomes unbearable try wearing them for 30 to 60 minutes a day at first and gradually extend the time that you wear them Using Hearing Aids takes practice and patience2. MDHearingAid and consult a physician if e Hearing in one or both ears e Your ear becomes occluded with worsens excessive ear wax e Hearing does not improve while using the MDHearingAid PRO e You develop an infection of your ear or ear canal e Skin irritation develops in or around your ear canal Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions In most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it The use of a hearing aid is only part of hearing rehabilitation and may need to be supplemented by auditory training and instruction in lip reading 33 34 Important Notice for Prospective Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otologists or otorhinolaryngologists The purpose of a medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the he
3. all of which void the warranty If you require Warranty or Repair Service please contact Customer Service for a Return Merchandise Authorization RMA number repair costs and instructions For fastest service e mail support mdhearingaid com Repair Facility address MDHearingAid Inc Repairs Department 18447 W 8 Mile Road Detroit MI 48219 1520 Or call Customer Service at 312 219 8422 Office hours Monday to Friday 8 30am to 4 30pm CST _ Please do not mail to this address without contacting Customer Service first 29 30 Return Policy At MDHearingAid your satisfaction is guaranteed To get the most out of your MDHearingAid PRO Hearing Aids please understand that no hearing aid will restore normal hearing Your satisfaction with the MDHearingAid PRO depends to some degree on your expectations and commitment to re training your brain how to hear and listen 45 Day Trial Period You have 45 days from the date of purchase to return the Hearing Aids The reason for this long trial period is that often it takes several weeks to get used to the sound of new Hearing Aids 21 Day Full Refund Policy Medical studies show that your brain requires approximately 21 days to adjust to new hearing aids If after 21 days of using the MDHearingAid PRO and before the 45th day from purchase you are still not satisfied please contact us for a Return Merchandise Authorization RMA number You will receive a
4. full refund of your purchase price less shipping costs or as directed by the site where you made the purchase Detailed return instructions will be explained over the phone or can be e mailed to you along with your RMA number For fastest service please e mail support mdhearingaid com Alternatively you may Call 312 219 8422 Customer Support office hours are Monday to Friday 8 30am to 4 30pm Central Standard Time 31 32 Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician preferably an ear specialist before dispensing a hearing aid if the hearing aid dispenser determines through inquiry actual observation or review of any other available information concerning the prospective user that the prospective user has any of the following conditions e Visible congenital or traumatic deformity of the ear e Unilateral hearing loss of sudden or recent onset within the previous 90 days e History of active drainage from the aye ear within the previous 90 days e Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz e History of sudden or rapidly progressive hearing loss within the previous 90 days e Visible evidence of significant cerumen accumulation or a foreign body in the ear canal e Acute or chronic dizziness e Pain or discomfort in the ear Stop using the
5. wax that may be blocking sound or for any signs of wear Replace the Tubing and Ear Domes if they appear stiff bent cracked or frayed Replacements can be ordered at www mdhearingaid com accessories e If you still are having difficulty with your Hearing Aids please contact MDHearingAid Customer Service at customerservice mdhearingaid com or call 312 219 8422 for guidance The office hours are Monday to Friday 8 30am to 4 30pm CST 23 24 Optional Accessories PRO Thin Tubing Open Fit Kit for MDHearingAid PRO e Thin Tubing gives the wearer a modern nearly invisible profile Open Fit Ear Domes have vent holes which allow natural sound to enter the ear e Open Fit Ear Domes reduce the plugged up feeling of having something in your ear These are best for individuals with high frequency loss who do not require a high volume e Visit www mdhearingaid com accessories for more information MDHearingAid Product Protection Plan e With MDHearingAid Product Protection Plans you are 100 protected from ALL types of accidental 1 Y E A fe PROTECTION damage and almost anything else that may go wrong 7 including things not covered by our standard warranty water damage battery corrosion stepping on the Hearing Aid etc e Coverage must be purchased within your initial warranty period e This service contract lasts for 1 year from the date of purchase of your Hearing Aid e Visit www mdheari
6. 2 Aid Dispensers Important Notice for 34 Prospective Users Notice of Cancellation 36 Technical Specifications Syd The MDHearingAid Story The MDHearingAid PRO was developed by a board certified Ear Nose and Throat physician in Chicago IL Dr Cherukuri He encountered patients in his daily practice who would benefit from hearing aids but many simply couldn t afford the thousands of dollars needed to pay for them As a physician he knew the effects of untreated hearing loss depression social isolation anxiety and other symptoms consistent with Alzheimer s disease Dr Cherukuri set out to find a reasonable solution that could help with the most common types of hearing loss at a reasonable price He was looking for a one size fits most hearing aid similar to reading glasses that can easily be purchased at the drug store He evaluated numerous hearing aids and sound amplifiers including those seen on television He found almost all of these devices only amplified low frequencies below 1000 Hz however the majority of hearing loss is in the higher frequencies 1000 4000 Hz those most related to the human voice Dr Cherukuri worked with world class Doctors of Audiology and Audiologists to create the MDHearingAid PRO to their exact technical specifications so that the range of sounds associated with the human voice would be amplified without overly amplifying background sounds The MDHearingAi
7. MDHearingAid gt gt PRO THE DOCTOR S CHOICE FOR AFFORDABLE HEARING AIDS www MDHearingAid com Printed in U S A 08 13 User Manual Congratulations As the owner of the MDHearingAid PRO Hearing Aid you may once again enjoy the sounds of your environment and conversations with your family and friends at a price you can afford In order to get the most out of your MDHearingAid PRO please read this User Manual in its entirety Your satisfaction with hearing aids depends on the type and degree of your hearing loss as well as your expectations No hearing aid can restore normal hearing and not everyone will benefit equally Please read this User Manual in its entirety before using your MDHearingAid PRO Thank You Table of Contents The MDHearingAid Story 2 Hearing Aid Diagram 4 Quick Start Guide 5 Fitting amp Assembly 1 Select Ear Dome 6 2 Cut Tubing 8 3 Attach Tubing 9 4 Insert Battery 10 5 Place Behind Ear 11 6 Turn Hearing Aid On 12 Getting the Most from 13 Your Hearing Aid Maintenance amp Care 18 In Case of Malfunction 19 Troubleshooting 20 Optional Accessories 24 Replacement of 25 Tubes amp Domes Battery Information 26 Using the Telephone 28 Warranty amp Repair 29 Return Policy 30 Warning to Hearing 3
8. NCEL THIS TRANSACTION SIGNED Buyer s Signature Date Technical Specifications MAX OSPL9O aie ES SR RE od be ead 118 dBSPL HF Average OSPL9O ee ee 112 dBSPL HFA Full on gain se SS ss Ses ee 45 dBSPL TADO ag ace EE EE ee Gen ee Oo 500 Hz 5 6 800 Hz 1 0 1600 Hz 0 5 EQUIV INPUT NOISE 000 20 dB BATTERY CURRENT DRAIN 0 54 mA
9. Some people adjust very quickly and most adapt within a few weeks Please do not give up prematurely A whole new world of sound awaits you 17 18 Maintenance amp Care Follow these suggestions to keep the Hearing Aid performing optimally e Wipe your Hearing Aid daily with a tissue or soft cloth Water alcohol or other liquid agents will damage it e Keep your ears clean to maximize the benefit of your MDHearingAid PRO Earwax can clog up Tubing For best results it may be beneficial to clean your ears with an over the counter ear wash kit or visit your physician e Use the brush on the Cleaning Tool to gently clean away wax and other debris on the Hearing Aid e Do not let the Hearing Aid get wet Do not use hair spray or a hair dryer while wearing the Hearing Aid Do not expose the Aid to excess moisture or heat e Avoid physical shock to the Hearing Aid such as dropping it on the floor e Store your Hearing Aid in a cool dry place when not in use with the Battery Compartment door open e If you are not going to use the Hearing Aid for a prolonged period of time remove the battery to prevent corrosion In Case of Malfunction Should your Hearing Aid not function properly try the following 1 Make sure the Hearing Aid is switched on 2 Change the battery and make sure the new battery is inserted correctly 3 Check that the Ear Dome or Tubing is not blocked by earwax Use the included Cleaning Tool 4 D
10. aring aid is purchased Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluation The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplification you should inquire about the availability of a trial rental or purchase option program Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a waiver without prior consultation by an ear specialist is not in your best health interest and its use is strongly discouraged Children with hearing loss This pr
11. d PRO has been rigorously tested by leaders in the hearing loss field ENT Physicians and Audiologists who have unanimously agreed that the sound quality and output is incredibly accurate Hearing Aid Diagram Earhook Volume Control Body Power amp Channel Switch Battery Compartment Quick Start Guide Six Easy Steps for Fitting and Assembling Your MDHearingAid PRO Step 1 Select the Correct Ear Dome Size Step 2 Cut Tubing Length Step 3 Attach Tubing to Earhook Tubing Step 4 Insert Battery cut Step 5 Place Hearing Aid Behind Ear l Step 6 Turn the MDHearingAid PRO On Ear Dome Battery Fitting and Assembly Step 1 Select the Correct Ear Dome Size Your MDHearingAid PRO comes with clear Traditional Tubing and five different sized silicone Ear Domes to fit most adult ears Test the Ear Dome size by attaching Ear Dome to Tubing before inserting into ear canal Attach Ear Dome to Tubing a Hold the Elbow of the Tubing with one hand and hold the mushroom top of the Ear Dome with the other hand b Push the Ear Dome over the ridges on the end of the Elbow c Pull lightly in the reverse direction to make sure the Ear Dome is attached securely Not Secure Insert Ear Dome in Ear Canal Hold the Elbow of the Tubing with Ear Dome attached and insert Ear Dome into the ear canal The Ear Dome should nestle in the ear canal without force similar to placing a sink stopper in
12. isconnect the Tubing from the Earhook and check for moisture in the Tubing 5 Read the Troubleshooting guide on the following pages 6 Check the website www mdhearingaid com customer service for more Troubleshooting tips Magnet Enclosed Cleaning Tool 19 20 Troubleshooting 1 Instrument makes a whistling sound e Whistling feedback occurs when amplified sound returns to the microphone and is re amplified Most hearing aids will whistle until it is properly fitted on your ear e Confirm that the Hearing Aid is working properly by removing the Aid and covering the end of the Tubing or attached Ear Dome with your finger The whistling should stop e Try reinserting the Ear Dome into ear so it fits better If that doesn t work try a different size Ear Dome e Make sure you cut the Tubing to the proper length If the Tubing is too long it may cause the Ear Dome to become dislodged from the ear canal and cause whistling Occasionally whistling may occur when you have a blockage of wax in the ear canal from a cold or any condition that causes sound to be reflected from the ear canal In these cases the fit may be fine and the whistling will disappear when the condition is corrected Check for any cracks in the Tubing or the Earhook For optimal performance the Hearing Aid Ear Domes and Tubing should be replaced every 3 6 months e Lower the volume if it is set too high e Clean any wax that ma
13. ngaid com accessories for more information Replacement of Tubing amp Ear Domes For OPTIMAL PERFORMANCE the Hearing Aid Tubing and Ear Domes should be replaced every 3 to 6 months e Over time Hearing Aid Tubing and Ear Domes may become stiff and discolored e Replacing Tubing and Ear Domes regularly keeps your Hearing Aids sounding and feeling like new e Visit www mdhearingaid com accessories where we offer a choice of both Traditional Tubing as well as PRO Thin Tubing Open Fit Ear Dome Kit EE PRO Thin Tubing Open Fit Kit 25 26 Battery Information Recommended Battery Type The MDHearingAid PRO uses size 13 13A zinc air batteries Battery Life Depends on a number of factors such as the settings of your Hearing Aids and the number of hours used per day For extended battery life open the Battery Compartment if the Hearing Aid will not be used for a prolonged period of time This can be performed every night after removal before going to sleep Please note Do not leave exhausted batteries in the Hearing Aid as they may leak and damage the Hearing Aid Battery Removal Hold the Hearing Aid over a table with the screws facing up Open the Battery Compartment then turn the Hearing Aid over and the battery will fall out Positive 7 side up Screws on Hearing Aid Body Battery Expiration Date The battery expiration date is located on the back of the battery package In
14. oduct is not for use by anyone under 18 years of age In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation Hearing loss may cause problems in language development educational growth and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss 36 Notice of Cancellation YOU MAY CANCEL THIS TRANSACTION WITHOUT ANY PENALTY OR OBLIGATION AFTER 21 DAYS AND BEFORE 45 DAYS FROM THE DATE OF PURCHASE IF YOU CANCEL ANY PROPERTY TRADED IN ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE RESTOCKING FEE AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE PERTAINING TO THIS TRANSACTION AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELLED IF YOU CANCEL YOU MUST RETURN TO THE SELLER IN SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE TO CANCEL THIS TRANSACTION MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE OR SEND A TELEGRAM TO MDHEARINGAID 917 W WASHINGTON BLVD SUITE 202 CHICAGO IL 60607 NO LATER THAN MIDNIGHT OF THE 45TH DAY AFTER THE INITIAL TRANSACTION l HEREBY CA
15. rare cases a new battery may be exhausted because it was not sealed properly If your Hearing Aid does not work after replacing the battery try inserting a different new battery AA Expiration Date for Batteries Please recycle exhausted batteries 27 28 Using the Telephone If your Hearing Aid whistles while using the telephone try various positions with the telephone receiver until you discover the arrangement that works best for you 1 Use the phone with your Hearing Aids on your preferred Channel N or H 2 Try holding the phone near the Hearing Aid microphone at the front and top of the Hearing Aid Body where the Earhook attaches to the Hearing Aid Body 3 Also try holding the phone behind your ear below your ear or angled such that the phone receiver is tilted and open forward Please note The speaker function on your phone also works well with your MDHearingAid PRO Hearing Aids Warranty amp Repair The MDHearingAid PRO is covered against defects in materials and workmanship for 90 days from the date you receive your Hearing Aid If our examination determines that the unit failed to work due to parts materials or workmanship we will repair or replace it for free This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of the Hearing Aid such as physical shock damage from moisture or sweat excessive wax build up or tampering with the instrument
16. se the Hearing Aid may make a whistling sound e You may find that you require a different size Ear Dome once your ear has adjusted to wearing Hearing Aids regularly e If your hearing loss is mild to moderate you may consider the optional PRO Thin Tubing with Open Fit Ear Domes which can help reduce the plugged ear sensation even more See Optional Accessories page 24 e If you still are having difficulty fitting your Hearing Aids please contact MDHearingAid Customer Service customerservice mdhearingaid com for guidance Key 2 Balance We are born with two ears for balance If you have hearing loss in both ears medical studies have shown that you will get far greater satisfaction and the BEST results by wearing two Hearing Aids for the following reasons e You will have a significantly better understanding of speech and conversation since the brain is receiving sound from both ears e You will find there will be less overall background noise amplification e You will have better hearing and understanding in noisy situations e You will have better localization of the direction of sounds e Your listening will be more pleasing effortless and less frustrating If you have hearing loss in both ears and only ordered one Hearing Aid we strongly encourage you to use the enclosed coupon for a discount on a second MDHearingAid PRO As always you will receive a 45 day risk free trial with our money back guarantee 15
17. to a sink The mushroom top of the Ear Dome should be in the ear canal and not protrude into the outer bowl of the ear Test Ear Dome for Fit e Turn head side to side and simulate chewing If the Ear Dome pops out it is too big e Nod head towards the ground If the Ear Dome slips out easily it is too small When the Ear Dome is too small there is space between the Ear Dome and the ear canal and you may hear whistling when the Hearing Aid is on Repeat the steps above with different sized Ear Canal Ear Domes to find the best fit for you Step 2 Cut Tubing Length Step 3 Attach Tubing a Place the Hearing Aid Body to Earhook behind the ear so the Earhook rests comfortably on top of the ear in front of any eye wear Using your thumb and first finger hold the Tubing up to the Earhook tip and twist back and forth until the Tubing slides OVER the Earhook tip b Insert Ear Dome with Tubing evens attached into ear canal and Make sure the mushroom portion of the align Tubing next to Earhook Ear Dome points into the ear canal c Use a pen and mark a line on the Tubing ABOVE the bottom of the Earhook tip Cut Tubing at marked line Measure twice cut once Please note This length will vary Tubing must be measured and cut separately for each of your ears 10 Step 4 Insert Battery To power up your Hearing Aid please insert one of the included size 13 batteries a P
18. uencies Use this Channel if you have a sloping hearing loss or if you desire less background noise Try both Channels at various volumes to see which combination works best for you CAUTION Please raise the volume SLOWLY until you can hear speech at a normal range and to avoid a sudden blast of sound Getting the Most from Your Hearing Aid Your satisfaction with Hearing Aids depends on the type and degree of your hearing loss and your expectations No hearing aid can restore the normal hearing of youth including those costing thousands of dollars However you can maximize the return on your investment by understanding the 3 keys to Hearing Aid Happiness Fit If the Hearing Aid does not fit properly it will not work Balance Both ears need to hear Happiness Patience Patience Using Hearing Aids takes practice and patience n 14 Key 1 Fit Hearing Aids no matter how expensive will not work unless they are fitted correctly Without a proper fit it is impossible to reap the full benefit of your investment e Make sure the Hearing Aid Tubing is cut to the correct length for your ear Tubing that is too long or too short will not allow the Ear Dome to fit properly in your ear canal See Step 2 Cut Tubing Length page 8 e Your MDHearingAid PRO comes with five different sizes of silicone Ear Domes Choose the appropriate size so the fit inside the ear canal is snug If the Ear Dome is loo
19. ush the Nail Grip downward to open the Battery Compartment b Remove the orange adhesive tab from the battery With the red side of Battery Compartment facing up use the Cleaning Tool Magnet to insert the Battery Or use orange adhesive tab to place battery in the Battery Compartment Then remove adhesive tab and discard c Close the Battery Compartment If the Battery Compartment does not close easily the battery is inserted upside down Positive side up Step 5 Place Hearing Aid Behind Ear a Insert Ear Dome into the ear canal until the Ear Dome fits securely For more details see Step 1 on page 7 b Place the Hearing Aid Body over the top of the ear so the curve of the Earhook rests comfortably in front of any eye wear IMPORTANT If the Hearing Aid is not positioned securely in your ear the Hearing Aid may whistle when it is turned on This is normal Once the Ear Dome is properly inserted in your ear the whistling will stop Earho Hearing Aid Body ok 11 12 Step 6 Turning the Hearing Aid On On the Power amp Channel Switch O indicates Off Flip the switch to the N or H Channel to turn Hearing Aid on N indicates Normal amplification of high mid and low frequencies Use this Channel if you have a flat loss a hearing loss in all frequencies H indicates High to mid frequency amplification with less amplification in low freq
20. y be interfering with the Hearing Aid See enclosed Cleaning Tool e If you still are having difficulty fitting your Hearing Aids please contact MDHearingAid Customer Service at customerservice mdhearingaid com or call 312 219 8422 for guidance The office hours are Monday to Friday 8 30am to 4 30pm CST 21 22 2 Instrument has a weak or no sound e Make sure the Hearing Aid is on The volume dial should be set above the number 1 e Make sure battery is fresh If there is any doubt try a new battery e Make sure battery is inserted correctly and Battery Compartment is completely closed e Check the battery contacts for corrosion e Reposition the Hearing Aid Tubing and Ear Dome in your ear canal e If you still are having difficulty with your Hearing Aids please contact MDHearingAid Customer Service at customerservice mdhearingaid com or call 312 219 8422 for guidance The office hours are Monday to Friday 8 30am to 4 30pm CST 3 Sound is distorted or intermittent e Flick the Power amp Channel Switch back and forth in case dust or lint has collected in the controls e Check the battery contacts for corrosion e If the Hearing Aid were in a humid environment or subject to sweat moisture may clog the Aid and distort sounds Consider using a Hearing Aid dehumidifier overnight e Lower the volume e Replace the battery with a fresh one e Check the Ear Domes and Tubing for
Download Pdf Manuals
Related Search