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DVRC User Manual

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2. 1 2 4 The serial port of the DVR is not set correctly The address is not correct When multiple transformers are connected the power supply is not large enough Please give each transformer individual power supply The distance is too far Alarm will not stop Possible reasons are as followed 1 2 3 4 The setting of the alarm is not correct The alarm output is turned on manually The input machine is damaged or the connections are not correct There are some problems for specific program edition Please update the program Alarm is not working Possible reasons are as followed 1 2 3 4 The setting of the alarm is not correct The connection of the alarm is not correct The alarm input signal is not correct A alarm is connected with two loops synchronously The remote controller is not working Possible reasons are as followed 1 2 3 4 The remote control address is not correct The remote control distance is too far or the angle is too large The battery is used up The remote controller or the front panel of the recording machine is damaged The storage time is not enough Possible reasons are as followed Page 64 1 Video quality from camera is bad The lens is too dirty The camera is in backlighting option 2 The hard disk capability is not enough 3 The hard disk is damaged 22 The downloaded files will not play Possible reasons are as followed 1 There
3. 4 6 1 HDD info Display the hard disk state hard disk type overall capability residual capability the recording time and so on Page 56 W Main Menu gt Info gt HDD Info Capacity Left Capacity Status z 639 96 GB 549 80 GB Write 58 29 GB 0 00 MB Normal Write 21 69 GB 0 00 MB Normal Write 79 99 GB 69 83 GB Normal Write 79 99 GB 79 99 GB Normal Write 79 99 GB 79 99 GB Normal Write 79 99 GB 79 99 GB Normal Write 79 99 GB 79 99 GB Normal Write 79 99 GB 79 99 GB Normal Write 79 99 GB 79 99 GB Normal a View recording times Cancel Picture 4 43 HDD Info Clue o means that the hard disk is normal X means that the hard disk is non functional or damaged means that there is no hard disk If the user needs to change the damaged hard disk you must shut down the DVR and take up all the damaged hard disks then install a new one behind serial number means the current working disk such as 1 If the corresponding disk is 7 damaged the information will show 4 6 2 BPS Display the code stream Kb S and hard disk capability MB HDin real time It displays as the wave sketch map Page 57 E Main Menu gt Info gt BPS Channel Kb S 1054 1054 1054 1043 1043 1043 1043 1043 4 6 3 LOG Channel 9 10 II 12 13 E 15 l6 Picture 4 44 BPS Look up system log according to the set mode Kb S 1043 1043 1043 1043 1043 1043 1043 1043 MB H 440 440 440 440 440 440 440
4. Cancel Picture 3 5 detect the storage Detect Detect the storage connected with the DVR such as hard disk or universal disk Page 15 Erasure Choose the file to delete and click erase to delete the file Stop Stop the backup Backup Click the backup button and the dialog box will pop up You can choose the backup file according to the type channel and time Main Menu gt Record gt Backup gt Backup Type All i Channel m Start Time f 2010 08 11 00 00 00 Remove End Time f 2010 08 11 16 09 05 Add O Channel File Name Length Required Remaining 0 00 KB 1 00 GB Start Cancel Picture 3 6 recording backup Remove Clear the file information Add Show the file information satisfying the set file attributes Start Pause Click the play button to start the backup and click the pause button to stop the backup Cancel During backup you can exit the page layout to carry out other functions File searching Search the file according to the search parameters Search Condition File Type All v Read Write 7 SITE jj Start Time 2010 08 Ol 00 00 00 End Time 2032 0 Ol DO 00 DO Play Search Career Picture 3 7 file searching File type Set the searching file type Channel Select the channel s you wish to search Start Time Set the time you wish to start your search at Playback control Refer to the following sheet for more information Page 16 9p Table 3
5. General Set system time data format language hard disk full time operation configuration machine number video format output mode summertime stay time Set main assistant coding parameter code mode resolving ability Encode frame rate code stream control image quality type code stream System configuration configuration value frame between value video audio enable Network Set basic network parameters DHCP and DNS parameters network configuration high speed download PPPOE NTP Email IP purview DDNS parameter Page 25 Set channel name preview hint icon state transparency cover area GUI display time title channel time fold PTZ oet channel PTZ protocol address baud rate date bit stop bit check configuration Serial port Configuration oet serial port function baud rate date bit stop bit check RS232 Set channel switching intervals for main or spot monitors Hard disk Set appointed hard disk as read write disc read only disc or management redundant disc clear data resume date and so on User Modify user team or password Add user or team Delete user or management team Break the connection with the already login user Lock the account Online user after break until booting up again tools TV adjust Adjust TV upside downside nearside starboard distance Automatic Management Set automatic reboot system and automatic deleting files maintenance H
6. pom Ps Ul a d A a L T A pg Welcome Thank you for purchasing our DVR This manual is designed to be a reference tool for the installation and operation of your system Here you can find information about the C series DVR s features and functions as well as a detailed menu tree Before installation and operation please read the following safeguards and warnings carefully Important Safeguards and Warnings Do not place heavy objects on the DVR Do not let any solid or liquid fall onto or infiltrate the DVR Please keep the units fans clean Before cleaning the fans please turn off the DVR Do not disassemble or repair the DVR by yourself Do not replace the components by yourself Environment Avoid placing the unit in direct sunlight Keep it away from sources of heat Do not install the DVR in damp environment Do not use the DVR in smoky or dusty environment Please insure the DVR level installation in a stable workplace Please install in ventilated area Use within the rating input and output scope Page 1 Directory Real ote amin cele E v UO MP M M ED NONO E 5 1 1 Product overview ccccccccccseeccceseeeceeeeeceeeeeceeececeaeeesaaeeesseeceseaeessaeessaeessaueesseeesseueessageesseeeeeseneeeas 5 ENIRO E 5 2 Open package check and cable connechons esses eene nnne nnns 7 SE EE EEN 7 2 2 e E ae anre Ee EE UU E EEUU 7 29 FON PANG EE 8 Te E EE 8 2 5 Audio and video input and output connections
7. 110V wires or stringing the cable over florescent lights Insure the connections are tight Insure the video lines are connected properly and secured on tight so as not to cause improper video display 2 5 2 Video output connections and options The video output is divided into PAL NTSC BNC 1 0Vp p 75O and VGA output selective configuration Things to keep in mind about your monitor 1 Do not leave your monitor running 24 hours a day if avoidable 2 Keep the computer display normal working by degaussing regularly 3 Keep the monitor away from electromagnetic Interference if possible 2 5 3 Audio signal input The audio in port is a RCA connection with high input impedance The audio signal line should be firmly connected and kept away from the electromagnetic Interference High voltage lines should be especially avoided 2 5 4 Audio signal output The output parameter of DVR audio signal is greater than 200mv 1KQ BNC which can be used to Page 8 connect to low impedance earphones computer speakers or other standard audio input equipment If the speakers and microphone cannot be isolated from each other a howling phenomena is often exhibited There are some methods to deal with the above phenomena 1 Adopt better directional microphone 2 Adjust the speaker volume to be under the threshold that produces the howling phenomena 3 Use fitment materials that absorb the sound to reduce reflection of the sound 2 6
8. 440 as Ar Log information include system operation configuration operation data management alarm affair recording operation user management and file management and so on Set the time section to look up and click the look up button The log information will display as a list one page is 128 items Press Page up or Page down button to look up and press delete button to clear all the log information Type Start Time End Time 2010 2010 08 12 2010 08 12 2010 08 12 2010 08 12 2010 08 12 2010 08 12 2010 08 12 085 7 13 10 31 49 10 31 50 10 32 30 10 32 30 10 32 38 10 32 38 10 32 39 00 00 00 Log In RecoverTime Log Out Log In Save Configuratio Save Configuratio Shut Down User default Lo 2010 07 31 11 44 28 User default Log User admin Logi Location Regular 2010 8 12 10 323 Remove Cancel Picture4 45 LOG Page 58 4 6 4 Version Display the basic information such as hardware information software edition issue data and so on Main Menu gt iInfo gt Version Record Channel 16 Extra Channel 0 Alarm In 8 Alarm Output 2 System JF2 00 T00 Build Date 2010 07 31 11 34 49 Status 34 Picture 4 46 Version 4 7 Shut down system Refer to chapter 3 5 8 Page 59 UJ LJ uU IVI CW 5 FAQ and maintenance 5 1 FAQ Note If the problem on your DVR is not listed please contact your local vendor The DVR system has a one year warranty ser
9. Any channels playback multiple channels playback Page 69 Playback Search mode Time searching calendar searching affair searching channel searching information searching opace Occupation Audio 28 8MB H Video 25 450MB H Storage And Recording storage Hard disk network backup Backup mode Network USB flash USB movable HDD USB DVD RW Video input 4 BNC 8 BNC 16 BNC Video output 1 BNC 1 VGA Audio input 4 RCA 1 RCA Audio output 1 RCA Port Network port RJ45 10M 100M PTZ control port 1 RS485 USB port 2 USB2 0 ports Hard disk port 1 SATA port Power supply 12V 4A external power supply lt 15W without hard disk Working temp 0 C 55 C Working humidity 10 90 Other 31 0 width x215 depth x45 height m Weight 3kg without hard disk Installation Desktop Page 70 Return Policy Merchandise may be returned for a refund or exchange for 15 days from day of receipt as long as the equipment is still in as new condition There is no return on Clearance items A 1596 restocking fee may apply Shipping costs are not refundable As New means that all items must be undamaged and in their original cartons and packaging along with all accessories documentation and parts No wires or pigtails can be cut The product exterior must be intact and unmarked The original carton must be in another shipping box No postmarks or labels shall be on the original box Cable must be unopened or still on reel A Return Merchandise Au
10. DVR You can choose the network user and disconnect the connection Then the user is locked until next boot strap Main Menu gt Advanced gt Online User User Name Login Type Picture 4 38 Online User 4 5 4 TV adjust Refer to chapter 3 5 7 Page 54 4 5 5 Auto Maintain The user can set the auto reboot time and auto file deleting time limit Main Menu Advanced AutoMaintair Every Thursday vy at 01 00 OK TT Cancel Picture 4 39 Auto maintain 4 5 6 Restore The system restore to the default setup You can choose the items according to the menu GC Main Menu gt Advanced gt Restore Please select setting entries that you want to default Select all General Encode Record Config Alarm Set NetWork NetService GUI Display RS232 Account The Configuration of Channel Encoding Channel title Time title Regional Coverage Video Color OK Cancel Picture 4 40 Restore Page 55 4 5 7 Upgrade Main Menu gt Advanced gt Upgrade Upgrade Position USB DISK Upgrade file bootfont bin Upgrade Cancel Picture 4 41 Upgrade Upgrade choose USB interface Upgrade file choose the file which needs upgraded 4 5 8 Device Info Provide device interface info like audio in alarm in out to be conveniently used for user Audio In Channels Alarm In Channels Alarm Out Channels SD Card Record GUI Theme General OK Cancel Picture 4 42 Device Info 4 6 Info
11. Detect ENEE EN lee E le e EE 33 zoo Road Eo TO H 34 AS FA ciens EE 35 AD FAVA PM OULU moe 35 2 3 5 ei Lei ER 35 4A e CL UE 40 a VTS IG Al ctututunicedaxdiaica itti uiasai ua bxsitaicusetexui qain la iterata bgrdus iE 40 4 42 EIERE ENEE 41 T4 3NODOIR tetti fu Qu tsm sms Edd n den med ntum Umm d duc RE de den dni NU 43 Er 43 TA os o e M 50 LE A Ct all A Ree PM 51 n Ol ors c E eee eee eee eee eee ee te ee 52 ee OUI v 52 Se LMG EE 53 e See RTR Let 53 29 wide ANC O E 53 eA NIN LS EE 56 2 954 0 1 9 Uh arc IUS e nn eee 56 25 SAO Eu e EE 56 Seege 55 4 5 7 Upgrade 57 ENEE Orr E RN 58 4 G IO EE 56 E RR e e 56 E sine MERECE CECIDIT 57 KO SLOT EE 58 dO DEE 59 2 7 nb CAO WV ESV SUC IMA EN 59 5 FAQ and maintenance eee eccccccccccccceceececseeeeesssseeeecececeeeeeeeeeeeeeaaaessssssssseeeeeeeeeeeeessseseaaaasasseeseeeeeeeeeeeeeees 60 SE Ee 60 5 2 Malhilel ne 65 Appendix 1 Remote controller operation enne nnne nennen nnns nnn nnn 66 Appendix 2 VoUuseoperallO EE 67 Appendix 3 Hard disk capability calculation eeeeeeseseseee cesses nnne 68 Appetndbc4 TECHNIQUE Eu ET 69 WV ALKA ty OUCY ERR RERO m 71 Page 3 OLCI J LJ UJ IVI CW 1 Production Introduction 1 1 Product overview This D
12. Win me We recommend updating to windows 2000sp4 or higher Version NO ActiveX is not setup right with your Internet Explorer Options 3 The DirectX version is not higher than dx8 1 Update the display card driver 4 Network connection failure 5 Network setting issues 6 Invalid password or user name 7 The CMS is not matched the DVR program version 14 The image is not clear or there is no image in network preview state or video file playback state Possible reasons are as followed 1 Network is not stable 2 The user machine is resource limited 3 Choose the play in team mode in the network setup of DVR 4 The region shelter or channel protection is set 5 The user has no surveillance view right 6 Thereal time image of the hard disk recording machine itself is not clear 15 Network connection is not stable Possible reasons are as followed 1 Network is not stable 2 P address is conflicted 3 MAC address is conflicted 4 The net card of the DVR is bad 16 There is something wrong with the USB backup or writing a CD Possible reasons are as followed 1 The rewritable machine and the hard disk are shared the same data lines 2 The data is too much Please stop recording and backup Page 63 17 18 19 20 21 3 4 2 The data exceeds the backup storage The backup equipment is not compatible The backup equipment is damaged The keyboard cannot control the DVR Possible reasons are as followed
13. Z N Reboot Picture 3 20 Logout Shutdown Reboot the system logout Quit the menu Offer password next entrance shut down Quit the system Turn off the power supply When press the shut down button there is schedule hint After three seconds the system is shut down Cancel midway is of no effect reboot Quit the system Reboot up the system 3 5 9 Window switch Preview in single window four windows eight windows nine windows sixteen windows according to your choice Page 24 Te A T AT KL su D f Y WM ODtVIEW DW 4 Main menu 4 1 Main menu navigation oet the recording configuration recording type recording time section Record playback Set recording look up recording play video file storage Detect or format backup equipment back the selective files Set motion detect alarm channel sensitivity area linkage parameters Motion defending time section alarm output screen hint recording PTZ detection patrol Set camera mask alarm channel sensitivity linkage parameters Video defending time section alarm output screen hint recording PTZ blind patrol Alarm Video Set video loss alarm channel linkage parameters defending time loss section alarm output screen hint recording PTZ patrol Set alarm input channel equipment type linkage parameters Alarm defending time section alarm output screen hint recording PTZ input patrol Alarm output Set alarm mode configuration manual shut down
14. is redundant disk refer to 4 5 1 Length Set the time length of each video file 60minutes is default value PreRecord Record 1 30 seconds before the action time length is decided by the code stream Record mode Set video state schedule manual or stop Schedule Record according to the set video type common detection and alarm and time section Manual Click the button and the according channel is recording no matter the channel in any state Page 27 Stop Click the stop button and the according channel stops recording no matter the channel in any state Period Set the time section of common recording The recording will start only in the set range Record type Set recording type regular detection or alarm Regular Perform the regular recording in the set time section The video file type is R Detect Trigger the motion detect camera mask or video loss signal When above alarm is set as opening recording the detection recording state is on The video file type is M Alarm Trigger the external alarm signal in the set time section When above alarm is set as opening recording the detection recording state is on The video file type is A Note Refer to chapter 4 3 to set corresponding alarm function 4 2 2 Snapshot Storage Setup snapshot parameters for different channels At first time it s set for 24hours snapshot continuously pls go to Main Menu gt Record gt Snapshot Storage fo
15. should be shared The NC port of the alarm sensor must be connected with the DVR alarm input port 2 6 2 Alarm output port specification 1 channel alarm output An external power source will be needed to power your alarm device Please refer to the relay relevant parameters to avoid overloading the DVR Page 10 2 6 3 Alarm output port relay parameters rating 30VDC 2A 125VAC resistance load 125VA 160W aen isolation Homo polarity 1000VAC 1minute Inhomo polarity 1000VAC 1 minute Interface and winding 1000VAC 1 minute 1500VAC 10x160us longevity 50x106 MIN 3Hz 200x103 MIN 0 5Hz 2 7 PTZ Camera connections 1 Connect the 485 lines of the PTZ camera with the DVR 485 interface 5 67 8 47 CNO RS lt 465 Em nel wee y Jiet ALARM Dt R485 2 Connect the video line with the DVR video input 3 Power the PTZ camera Page 11 3 Basic operation Note The button in gray display indicates an inactive function and not supported on some models 3 1 Powering the DVR Plug the power supply in and turn on the power supply switch located on the back of the machine After the startup you will hear a beep The default setting of video output is multiple window output mode Note 1 Make sure that the input voltage corresponds with the switch of the DVR power supply 2 The power supply demands 110V power It is suggested that you attach the unit to a UPS if possible 3 2 Turning the machine off There a
16. 2 Playback control key Note Frame by frame playback is only performed in the pause playback state Operation hint Display the function of the cursor place Special functions RON Accurate playback Input the time h m s in the time column and then click play button The system will start playback from the search time entered Local zoom When the system is in single window full screen playback mode you can drag your mouse in the screen to select a section and then left click mouse to zoom in Right click mouse to exit 3 5 3 Record Mode eS 7 11 7 Please check current channel status means it is not in recording status e means it is in recording status You can use desktop shortcut menu or click main menu gt recording function recording set to enter the recording control interface CIR Cancel Picture 3 8 Record Mode Schedule Record according to the configuration Manual Click the all button and the according channel is recording no matter the channel in any state Page 17 Stop Click the stop button and the according channel stops recording no matter the channel in any state 3 5 4 Alarm output Please check current channel status o means it is not in alarm status e means it is in alarm status You can use the desktop shortcut menu or click main menu alarm function alarm output to enter the alarm output interface Alarm Output Alarm Type Configuration Manual Sto
17. Alarm input and output connections 1 Alarm input A Alarm input is grounding alarm input B When the alarm device is connected with two DVRs or connected with DVR and other equipment it should be isolated by a relay 2 Alarm output The alarm output cannot be connected with a high power load no more than 14 34 PTZ decoder connections A The grounding of the PTZ decoder and DVR must be shared otherwise the common mode voltage will lead to the PTZ control failure B Avoid the introduction of high voltage to the input C In the outlying end connect 1200 resistance paralleled to reduce the inflection and insure the signal quality D The 485 AB lines of DVR cannot connect with other 485 output equipments paralleled E The voltage between the AB lines of the input must be less than 5V 4 Front equipment grounding note Bad grounding can lead to the burnout of the chip 5 Alarm input type unlimited The DVR alarm output port is normally open Page 9 ALARM D 5 Alarm input 2 grounding 3 RS232 4 alarm output 5 RS485 REES e mm S C1 NO1 Alarm output interface normally open A B 485communication interface which is connected with the recording control equipments such as the decoder 2 6 1 Alarm input port specification 1 channel alarm input Alarm input type unlimited The grounding and the com port of the alarm sensor are parallel The alarm sensor is externally powered The ground of the alarm and the DVR
18. FILTER DDNS It is the abbreviation of dynamic domain name server Local domain name Provide the domain name registered by DDNS User name Provide the account registered by DDNS Password Provide the password registered by DDNS When the DDNS is successfully configured and start you can connect the domain name in the IE address column to visit Note The DNS setup must be configured correctly in the network setup DDNS Type CN99 bi Enable OK Cancel Picture 4 23 DDNS setup FTP setup FTP is available only when alarm happens or alarm activates record and snapshot it will upload related record and snapshot pictures to FTP server Page 43 Main Menu System NetService FTP Enable User Name Password Picture 4 24 FTP setup Enable Click Enable then all settings will be available Server IP IP address for FTP server Port Domain Port of FTP default 21 User Name User name of FTP Password Password of user Max File Length Max length for upload files at every packed default 128M DirName Directory of uploading files Wireless Config ADSL through 3G net card use CMS to view and configure the device Page 44 Main Menu System NetService Wireless Config Enable 9 Type AUTO Wireless AP AccessPoint Dial Number 777 User Name ctnet mycdma c Password SRSGSSBSBS IP Address Cancel Picture 4 25 Wireless Config Enable Choose Enable to make all settings av
19. MAIL m means sending an email to user when the alarm is turned on Note Set in the NetService and send email 4 3 2 Video Blind When the video image is influenced by the environment such as bad brightness or reaching the set sensitivity parameter the camera mask function is turned on and the linkage function is turned on Page 33 3 Main Menu gt Alarm gt Video Blind Channel Enable y Sensitivity Middle 7 Set Alarm Output Delay Record Channel Toul Snapshot PTZ Activation Set De lay Show Message Send Email FTP upload Advanced OK Cancel Picture 4 9 Video Blind Set method refer to chapter 4 3 1 Motion detect Note Advanced button is the same as right click 4 3 3 Video Loss When the equipment cannot obtain the channel video signal the video loss alarm is turned on and the linkage function is turned on ES Main Menu gt Alarm gt Video Loss Channel Y Enable v Period Alarm Output Delay Record Channel 1 Tour Snapshot PTZ Activation Set Delay Show Message Send Email Buzzer FTP upload Advanced OK P Cancel Picture 4 10 Video loss Set method refer to chapter 4 3 1 Motion detect Note Advanced button is the same as right click Page 34 4 3 4 Alarm input When the equipment obtains the external alarm signal the alarm function is turned on 7 Main Menu gt Alarm gt Alarm Input Alarm In Y Enable Wi Type Normal Y Period S
20. S DDNS Set Invalid FTP 0 FTP ARSP Decorder Wireless Config Mobile Monitor 0 34599 UPNP 0 Set OK alle Cancel Picture 4 18 NetService PPPoE setup Main Menu gt System gt NetService gt PPPOE Enable OK i Cancel Picture4 19 PPPOE Input the user name and password that ISP Internet service provider provides After saving it reboot up your system Then the DVR will build a network connection based on PPPoE The IP address will change into dynamic IP address after above operation is well done Operation After PPPoE dialing successfully look up the IP address in the IP address and obtain the current IP address Then use this IP address to visit the DVR through user port Page 40 NTP setup Main Menu gt System gt NetService gt NTP min OK Cancel Picture 4 20 NTP The NTP server must be installed in the PC Host computer IP Input the IP address installed NTP server Port Default 123 You can set the port according to NTP server Time zone London GMT 0 Berlin GMT 1 Cairo GMT 2 Moscow GMT 3 New Delhi GMT 5 Bangkok GMT 7 Hongkong Beijing GMT 8 Tokyo GMT 9 Sydney GMT 10 Hawaii GMT 10 Alaska GMT 9 Pacific time GMT 8 American mountain time GMT 7 American mid time GMT 6 American eastern time GMT 5 Atlantic time GMT 4 Brazil GMT 3 Atlantic mid time GMT 2 Update Period The same with the NTP server check interval Default 10minutes EMAIL setup If the alarm is turne
21. VR uses standard H 264mp video compression format and G 711A audio compression format which insures the high quality image low error coding ratio and single frame playing It uses TCP IP network technology which achieves the strong network communication ability and telecommunication ability The series DVR can be used individually or online applied as a part of a safety surveillance network With the professional network video surveillance software it achieves the strong network communication ability and telecommunication ability 1 2 Main functions Real time surveillance Analog interface and VGA interface VGA interface is equipped selectively Surveillance function through monitor or display Storage Non working hard disk dormancy processing which is convenient to radiate heat reduce power and extend the life span Special storage format which insures the data safety Compression Real time compression by individual hard disk which insures the audio and video signal stable synchronization Backup Video and audio is saved via a SATA connected hard drive inside the unit Video can be pulled off of the machine via a USB stick or via the net Playback Individual real time video recording as well as searching playback network surveillance recording check downloading and so on Multi playback mode Page 4 Net operating Through net tele surveillance in the real time Tele PTZ control Tele recording check and real time playback Ala
22. ack Refer to chapter 3 5 2 4 2 4 Backup You can back up the video files to external storage through setup Note The storage must be installed before the file backup If the backup is terminated the already backup can playback individually Page 29 Main Menu gt Record gt Backup x 2 O Name Type Remain Total Detect Dev USB DISK 1 00 GB 1 00 GB 2 Dev IDE DVD RW 1 00 GB 1 00 GB Backup Erase Stop Cancel Picture 4 3 Backup Detect Detect the storage connected with the DVR such as hard disk or universal disk Erase Choose the file to delete and click erasure to delete the file Stop Stop the backup Backup Click backup button and the dialog box is popped up You can choose the backup file according to the type channel and time Main Menu gt Record gt Backup gt Backup Type All bd Channel m Start Time 2010 O8 11 DO DD DO Remove End Time DW 2010 OS 11 l6 30 2D Add O jChannel File Name Length Required Remaining 0 00 KB 1 00 GB Start Cancel Picture 4 4 File Backup Remove Clear the file information Add Show the file information satisfying the set file attributes Start pause Click the play button to start the backup and click the pause button to stop the backup Cancel During backup you can exit the page layout to carry out other functions Page 30 4 3 Alarm Function Alarm functions include motion detect video blind video loss alarm input and a
23. age 4 5 2 Account Manage the user accounts Note 1 The character length is 8 bytes at most for the following user and user team name The blank ahead or behind the character string is invalid The middle blank in the character string is valid Legal characters include letter number underline subtraction sign dot 2 There is no limit in the user and user group You can add or delete the user group according to user definition The factory setup include user admin You can set the team as you wish The user can appoint the rights in the group 3 he user management include group user The group and user name cannot be the same Each user only belongs to one group Page 51 Main Menu gt Advanced gt Account N User Name Group Status Modify User Ka admin admin GUI o guest user Normal NM grou E default user Default Use Modify Password Add User Add Group Delete User Picture 4 33 Account Modify User Modify the existing user attribute Modify Group Modify the existing team attribute Modify Password Modify the user password You can set 1 6 bit password The blank ahead or behind the char string is invalid The middle blank in the char string is valid Note The user who has the user control rights can modify his her own or other users password Main Menu gt Advanced gt Account gt Modify Pass 2 User Name ladmin M Old New Confirm Picture 4 34 Modify Password Add
24. aged 9 There is audio signal in the surveillance window but no audio signal in the playback state 10 11 12 Possible reasons are as followed 1 Setting issues the audio option is not enabled or not setup right 2 The camera channel is not connected with the right video The time is wrong Possible reasons are as followed 1 Setting of date time is wrong 2 The battery is in bad connection or the voltage is too low You may need new battery 3 The oscillation is damaged The DVR cannot control the PTZ Possible reasons are as followed 1 There is something wrong with the PTZ camera 2 he setting connection or the installation of the PTZ decoder is not correct 3 he wiring connections are not correct 4 The PTZ setting at the DVR is not correct 5 The protocols of the PTZ decoder and the DVR do not matched 6 Ihe address of the PTZ decoder and the DVR does not match 7 When multiple decoders are connected the far port of the PTZ decoder RS485 line A B must have a 12092 resistance to reduce the reflection otherwise the PTZ control is not stable 8 The wiring distance is too far The motion detect is not working Possible reasons are as followed 1 The time range set is not correct 2 The motion detect area setup is not correct 3 The sensitivity is too low Page 62 4 Limited by some hardware edition 13 cannot login via web or CMS Possible reasons are as followed 1 The system is windows 98 or
25. ailable Type Dial type default AUTO Wireless AP 3G access point Dial Number 3G Dial Number User Name User name of 3G Password Password of dial user IP Address IP address got from dial Mobile Monitor Setup To view the DVR via remotely please make a router mapping of this port and use CMS to monitor and operate it by protocol Enable Port OK Cancel P Picture 4 26 Mobile Monitor Setup Enable Select it to make sure abnormal function workable Port Its a port of mobile monitoring which you need to make a router mapping of if want to visit it by mobile Page 45 UPNP UPNP protocol can auto port forwarding on router make sure UPNP is running on router before use it Main Menu gt System gt NetService gt UPNP x Enable Make sure UPNP is running on router befor using this OK cancel Picture 4 27 Enable Choose Enable to make sure all UPNP settings available HTTP Route will automatically distribute HTTP port for the device when IE viewing it need this port eg 60 12 9 26 66 TCP Router will automatically distribute TCP port for the device when monitoring via CMS it need this port MobilePort Router will automatically distribute Mobile Port for the device when mobile monitor it need this port 4 4 5 GUI Display Configure the video output parameters including the front output mode and code output mode Front output In the local preview mode include channel ti
26. at Choose the data format YMD MDY DMY Date Separator Choose list separator of the data format Time Format Choose time format 24 hour or 12 hour Language English French Portuguese Russian Italian S Chinese T Chinese Spanish Thai Greek Japanese German Polish HDD full Choose stop record Stop recording when the hard disk is full Choose overwrite Cover the earliest recording files and continue recording when the hard disk is full Page 36 DVR No Only when the address button in the remote controller and the corresponding DVR number is matched the remote operation is valid Video Standard PAL or NTSC Auto Logout Set the latency time in 0 60 0 means no latency time DST Choose the summer time option and pop the dialog box as followed Main Menu gt System gt General gt DST M Enable i Day of Week Start Jan k Ist xi Mon End Jan bd EST vi Mon Picture 4 14 DST week Main Menu gt System gt General gt DST v Enable lay of Week e Date Start End OK Cancel Picture 4 15 DST date 4 4 2 Encode setup Set the video audio code parameter video file remote monitoring and so on Set every independent Channel e coding parameter in the left part and set the combine encode parameter in the right part Note Combine encode introduces video compression technique which combines and compresses multi channel s video to a special channel Applying for mult
27. coupon DGP will calculate the correct amount to be refunded as follows The total cost of the items will be added up according to the price if each item was purchased separately Then the percentage of discount will be calculated based on the price paid for the package For example if the items in the package purchased separately is 750 and the package price paid was 699 then the percentage of discount was 1 699 750 100 6 8 In this example if an item is returned the amount credited would be the individual retail price 6 896 For example if one camera was returned which costs 79 individually the refunded amount would be Page 71 79 6 8 or 79 79 068 79 5 37 73 63 In this case 73 63 was the actual amount paid for the camera given the package or coupon price If a restocking fee is charged it will be based on this actual amount paid 73 63 in this example If you have any questions about this policy please feel free to call us Warranty At Discount Security Cameras DSC we take pride in offering only the highest quality reliable products In the rare event that a defect does occur we offer the following warranty All products are warranted by Discount Security Cameras for 1 year from date of purchase except for Clearance items which are warranted for 90 days If a product is defective we will repair or replace it The customer is responsible for the shipping to send the product to us We will pa
28. d on or the alarm linkage photos are taken send an email about the alarm information and the photos to appointed address Page 41 Main Menu gt System gt NetService gt EMAIL Enable v SMTP Server Your SMTP Server ort 25 Need SSL User Name Password Sender Receiver Title Alarm Message OK Canee Picture 4 21 EMAIL SMTP server Email server address It could be an IP address or domain name Domain name can be translated only it is the correct DNS configuration Port Email server port number SSL Decide whether using Secure Socket Layer protocol to login User Name Apply the email server user name Password Input the password corresponding to the user Sender Set the email sender address Receiver Send the email to appointed receivers when the alarm is turned on You can set three receivers at most Title You can set as you wish IP Filter setup When choosing the white list only the listed IP address can connect the DVR The 64 IP addressed are supportive in the list When choosing the black list the listed IP address cannot connect the DVR The 64 IP addressed are supportive in the list You can delete the set IP address by v in the options Note When the same IP address is in the white and black list at the same time the black list precedence is higher Page 42 Main Menu gt System gt NetService gt IP FILTER Enable O iBanned IP OK Cancel Picture 4 22 IP IP
29. dicator Light 7 HDD light 8 Previous video file 9 Hold to rewind 10 Backward pause 11 Single Frame Backwards in pause 12 From the main video screen this button will bring up the playback window 13 Escape 14 Power Button 15 Next video file 16 Fast play 17 Pause Play 18 Frame advance forward in pause 19 Brings up camera record mode options 20 Shift button for switching from function to number 21 Menu arrow keys and OK Enter button 22 IR Eye do not cover or block 23 USB connection port 2 4 Rear panel ee E mm vll f b A VM AUN AUN2 AJN3 A ING z e ud 2 gt 1 Video inputs 2 BNC video output 3 Audio output 4 Audio In 5 12V Input 6 12V power output 7 SD 8 USB input 9 Network port 10 VGA Out 11 Alarm amp RS232 amp RS485 12 2 x 12V power output Page 7 2 5 Audio and video input and output connections 2 5 1 Video input connections The video input port is BNC connector plug The demand of input signal is PAL NTSC BNC 1 0V p p 750 Insure the transmission line stable For video transmission a high quality shielded RG 59 cable should be used The length of the wire run to the camera should be no longer than 1000 as a rule of thumb If the transmission distance is too far you should adopt shielded twisted pair and an active video balun to transmit your video signal The video signal line should be away from the electromagnetic Interference such as
30. e set button otep 2 Refer to picture 3 13 Select the Tour button In the patrol number section put a 1 This means you are setting up tour number 1 You can have multiple tours set up if you wish Page 20 otep 3 In the preset number field type in the first preset location you with the camera to pan to then hit add preset otep 4 Repeat steps 1 and 2 until you have selected all of the presets you want in the tour REMEMBER The order you input your presets is the order the camera will cycle thru them If you make a mistake just select Del Tour and start over otep 5 Once you exit out of this screen and back to picture 3 10 Once there click the page switch button until you are in the PTZ control window displayed in figure 3 12 Input the tour number you wish the camera to run then hit the tour button The camera should start cycling thru all of the presets in the tour you selected Remove Preset You can delete presets from the system by pressing the Preset button thping in the preset number and hitting delete Remove Tour Select the tour function on the left picture 3 13 Input the number where it says Patrol No then select delete tour PTZ Config Preset Points Blank Function Preset 5 Cruise Button Preset Patrol No Tour meee ere Cruise Line Blank Pattern Add Preset Border Del Preset Del Tour i Picture 3 13 Cruise between Points Settings 3 Scan PTZ also can work on the preset scan line
31. e preset points PTZ automatically turns to the setting position 1 Preset option Setting a preset location for the presets is done as follows otep1 in Picture 3 10 click the directional buttons until the camera is in the position you want to set as a preset Click the Settings button refer to enter Picture 3 11 otep 2 Click the Preset button and then type in the preset number in i e preset position number 1 otep 3 Click the Set button to save your choices Clear Preset Input preset points click Remove button remove the preset Page 19 PTZ Config X Preset point input blank Preset button i Function Preset 0 Preset Tour Pattern Border Picture 3 11 Preset Settings 2 Preset Point Calling In Picture 3 10 click Page Shift button enter PTZ control interface as shown in Picture 3 12 In the input blank write the preset point you wish the camera to turn to then click preset button The PTZ should turn to the corresponding preset point Value input blank PTZ Control Preset Pattern Tou r AutoScan AutoPan Picture 3 12 PTZ Control 2 Cruise between Points Multiple preset points can be connected to form a cruise or a tour This will make the PTZ jump from point to point in a continuous cycle 1 Cruise between Points Settings Before setting up a tour you must have all of your presets already set up The setup procedure is as follows Step1 In Picture 3 10 Click th
32. esume setup state common setup code setup recording setup Restore alarm setup network setup network service preview playback serial port setup user management Hard disk Display hard disk capability and recording time information Code stream Display code stream information System Statistics information Log Clear all log information according to the log video and time information Edition Display edition information information Shut down NN Logout shut down or reboot Page 26 4 2 Record 4 2 1 Record Config Set the recording parameters in the surveillance channel The system is set to record on motion detection only when you first start it up You can enter main menu recording function recording setup to make changes Note There is at least one read write hard disk refer to chapter 4 5 1 s Main Menu gt Record gt Record Config Channel bd Redundancy Length 60 min PreRecord M Record Mode Schedule Manual Thu X 00 OO 00 OO Advanced OK Cancel Picture 4 1 Record Config Channel Choose the corresponding channel number to set the channel Choose the all option to set the entire channels Redundancy Choose the redundancy function option to implement the file double backup function Double backup is writing the video files in two hard disks When you do the double backup make sure that there are two hard disks installed One is read write disk and the other
33. et interval Alarm Output Delay Record Channel Tour Snapshot PTZ Activation S Delay Show Message Send Email Buzzer FTP upload Advanced OK cancel Picture 4 11 Alarm input Set method refer to chapter 4 3 1 Motion detect Note Advanced button is the same as right click 4 3 5 Alarm output Refer to chapter 3 5 4 4 3 6 Abnormal Analyzing and inspecting current software and hardware of the device When some abnormal events happened the device will make a relative answer such as show message and buzzer C Main Menu gt Alarm gt Abnormality Event Type No Disk Enable 9 Show Message Buzzer OK Cancel Picture 4 12 Abnormal Page 35 Event Type selecting abnormity you want to inspect Enable Select it to make sure abnormal function workable Show message Automatically alarm cue dialog box come out of the main screen Buzzer Device will have two long nosie di di while alarm is happening 4 4 System setup Set the system parameters such as General Encode NetWork NetService GUI display PTZ config RS232 and Tour setup 4 4 1 General EE SE Main Menu 5System General System Time 2010 08 12 Date Format YYYY MM DD Date Separator ba Time Format 24 HOUR hs Language ENGLISH p HDD Full Overwrite DVR No 0 Video Standard Auto Logout min OK Cancel Picture 4 13 General setup System time Set the system data and time Date form
34. f 28 Secondary DNS i TCP Port 34567 HTTP Port 80 HS Download Transfer Policy Quality Prefer OK Cancel Picture4 17 Network Net Card You can choose cable network card DHCP Enable Obtain IP address automatically not suggested Note DHCP server is preinstalled IP address Set the IP address Default 192 168 1 10 Subnet mask Set the subnet mask code Default 255 255 255 0 Gateway Set the default gateway Default 192 168 1 1 DNS setup Domain Name Server It translates the domain name into IP address The IP address is offered by network provider The address must be set and reboot then it works TCP port Default 34567 HTTP port Default 80 HS Download Transfer Policy There are three strategies self adaption image quality precedence and fluency precedence The code stream will adjust according to the setup Self adaption is the tradeoff between the image quality precedence and fluency precedence Fluency precedence and self adaption are valid only when the assistant code stream is turned on Otherwise image quality precedence is valid 4 4 4 Net Service Choose the network service option and click the set button to configure the advanced network functions or double click the service button to configure the parameters Page 39 z Main Menu gt System gt NetService Net Server Net Server Info PPPOE NTP 0 NTP 10 EMAIL 0 Your SMTP Server 25 IP FILTER 0 0 0 DDN
35. i channel playback simultaneously Dial up multi channel real time monitor mobile monitor and so on Page 37 Channel l Compression H 264 Resolution CIF 352x288 Frame Rate FPS 25 Bit Rate Type VBR Quality Good Bit Rate Kb S I Frame Interval 2 Video Audio Advanced Picture 4 16 Encode setup Channel Choose the channel number Compression Standard H 264 main profile Resolution Resolution type D1 HD1 CIF QCIF Frame Rate P 1 frame s 25 frame s N 1 frame s 30 frame s Bit Rate Type You can choose limited code stream or variable code stream When you choose the variable code stream there are six image quality options Bit Rate Set the code stream value to modify the image quality The larger code stream value the better image quality D1 1000 1500kbps CIE 384 1500kbps QCIF 64 512kbps Video Audio When the icons are all in reverse displayed the video file is video and audio multiplex stream Combine Enable Combine Enable When the icons are all in reverse displayed opening combination coding functions Mode multi channel playback is used in all channels playback simultaneously and the narrowband transmission is used in multi channel real time remote monitoring simultaneously at narrowband state especially used in mobile monitor Page 38 4 4 3 Network setup ix Main Menu gt System gt NetWork Net Card Wire Netcard IP Address 192 168 Subnet Mask 255 SA Gateway 168 Primary DNS
36. is no media player 2 There is no DX8 1 software or higher edition 3 There is no DivX503Bundle exe file to play AVI video files 4 TheDivX503Bundle exe and ffdshow 2004 1012 exe files must be installed in the windows PC system 23 cannot remember the advanced code or network code in the local menu operation Please contact the local vendor 5 2 Maintenance 1 Please use Air can spray to clean printed circuit boards connectors fans machine box and so on regularly 2 Please keep the grounding well done to prevent the video or audio signal interfered and the DVR from static or inductive electricity 3 Do not connect disconnect the video signal line or RS 232 port or RS 485 port with the power on 4 Do not use the TV in the local video output port VOUT of DVR It will damage the video output circuit easily o Do not turn off the power switch directly Please use the turn off function in the menu or press the turn off button in the panel 3 seconds or longer to protect the hard disk 6 Please keep the DVR away from heat and humid 7 Please keep the DVR ventilated Please check the system and maintain regularly Page 65 ODEMIEW Appendix 1 Remote controller operation 1 2 3 4 5 6 7 8 Serial number Multi window Same function as Multi window button in the front button panel Numeric button Code input number input channel switch Same function as Esc button in the front panel Same function as Rec
37. k space 4 4 8 Tour setup Set the patrol display ll Means that the tour mode is turned on You can choose the single window four windows nine windows sixteen windows patrol display or single display Page 49 Main Menu gt System gt Tour Enable Tour interval Return after finished OK 1 Cancel Picture 4 31 tour setup interval Set the patrol switch interval The set range is 5 120 seconds Note 5 means turn off on the patrol 4 5 Advanced 4 5 1 HDD Manage Configure and manage the hard disk The menu displays current hard disk information hard disk number input port type status and overall capability The operation include setup the write read disk read only disk redundant disk hard disk format resume default Choose the hard disk and click the right function button to execute Note Read Write Disk The equipment can write or read data Read only Disk The equipment can read data but cannot write data Redundant Disk Double backup the video files in the write read disk Page 50 A Main Menu gt Advanced gt HDD Manage x g E T T rype Status Read Write Read Write Normal SS Read Write Normal Snapshot B r ah ER 4 D g Read Write Normal Read Oniy Read Write Normal Read Write Normal Redundant Read Write Normal MM Read Write Normal Format Disk Read Write Normal Recover Read Write Normal P artition Cancel Picture4 32 HDD Man
38. larm output 4 3 1 Motion Detect When system detects the motion signal that reaches the set sensitivity the motion detect alarm is on and the linkage function is turned on Main Menu gt Alarm gt Motion Detect Channel hf Enable Sensitivity Middle Region Interval Alarm Output Delay Record Channel Tour Snapshot TZ Activation Delay Send Email FTP upload Advanced A OK A Cancel Picture 4 4 Motion Detect Channel Choose the set motion detect channel Enable m means that the motion detect function is on Sensitivity Choose in the six options according to the sensitivity Region Click setup and enter the set area The area is divided into PAL22X18 Green block means the current cursor area Yellow block means the dynamic detect defensive area Black block means the unfenced area You can set the area as followed Drag the mouse and draw the area Page 31 Picture 4 5 Region Period Trigger the motion detect signal in the set time section You can set according to week or set uniformly Each day is divided into four time sections m means the set valid Main Menu gt Alarm gt Motion Detect Set v Thursday BW DO DO oo OO OO OO e OO OO OK Cancel Picture 4 6 set the time section Interval Only one alarm signal is turned on even there are several motion detect signals in the set interval Alarm output Start the external equipment of corresponding linkage alarm whe
39. mode you can right click mouse to get a desktop shortcut menu The menu includes main menu record mode playback PTZ control High Speed PTZ Alarm Output color Setting Output adjust Logout view1 4 8 9 16 screens Page 13 EB Main Menu Record Mode E PlayBack PTZ Control nighspeedPTZ Alarm Output Color Setting Output Adjust Logout O view M Ld view 4 Picture 3 2 Shortcut Menu 3 5 1 Main menu When you login the system main menu is shown as below C Main Menu Picture3 3 Main Menu 3 5 2 Playback There are two methods for you to play the video files in the hard disk 1 In the desktop shortcut menu 2 Main menu gt Record gt Playback Note The hard disk that saves the video files must be set as read write or read only state 4 5 1 Page 14 Picture 3 4 video playback 1 Listed files 2 File information 3 File searching 4 File backup 5 Operation hint 6 Playback control Listed files Look up the listed files that accord with the searching criteria File information Look up the found file information File backup Backup the chosen file Click the button and operate as followed Note The storage must be installed before the file backup If the backup is terminated the already backup can playback individually a PlayBack gt Backup x El Name Tv pc Remain Total Detect Dev USB DISK 1 00 GB 1 00 GB 2 Dev IDE DVD RW 1 00 GB 1 00 GB Backup Erase Stop
40. n the motion detect alarm is turned on Delay Delay a few moments and stop when the alarm state is turned off The range is 10 300 Seconds Record channel Choose the recording channel multiple option supportive Trigger the video signal when the alarm is turned on Note Set in the recording setup and perform the linkage recording Start detecting video files in the corresponding time section Page 32 Tour m means that the selective channel is single window alternate patrol preview The interval is set in the Main Menu gt System gt Tour Snapshot Choose record channels when alarm triggers System triggers related channels for snapshot signal Note For Snapshot activation please go to set period detect and alarm enable at Main Menu gt Record gt Record Config PTZ Activation Set the PTZ activation when the alarm is turned on Note PTZ activation is set in the shortcut menu PTZ control Set the patrol between spots trail patrol and so on Main Menu gt Alarm gt Motion Detect gt PTZ Activation CAM None CAM 2 None bi CAM 3 None CAM 4 None CAM 5 None CAM 6 None CAM 7 None CAM 8 None CAM 9 None CA None CAM II None CA None CAM 13 None CA None CAM 15 None CA None OK Cancel Picture 4 8 PTZ Activation Delay When alarm is stopped recording will last some seconds 10 300sec then stop Show message Pop the alarm information dialog box in the local host computer screen Send E
41. ord mode nu Direction button Same function as direction button in the front panel Page 66 S y r SS P g II le E m P ue T UO o Appendix 2 Mouse operation used right handed mouse as an example The mouse in USB connection is supported ml Een Double click one item in the file list to playback the video Double click the playback video to zoom in or out the Double left click screen Double click the channel to make it full screen display double click again to resume the multi window display Left click Choose the according function in the menu Pop desktop shortcut menu in preview state Right click Current shortcut menu in the menu Add or subtract number in the number setting Press middle Switch the items in the combo box button Page up or down in the list Choose the widget or move the item in the widget Set the motion detect area Drag mouse Set the cover area Page 67 ODTVIEW Appendix 3 Hard disk capability calculation Make sure the hard disk installed to the DVR for the first time Pay attention to the IDE hard disk lines connection 1 Hard disk capability There is no limit for recording machine We recommend 120G 250G size to keep better stability 2 Overall capability option The hard disk capability formula is Overall capability M 2channel number time hour capability in an hour C M hour The recording time formula is Recording time hour overall capability M Ca
42. p Status OK Cancel Picture 3 9 alarm output Configuration Alarm output is enabled or disabled according to the configuration selected Manual Click the all button and the according channel is alarming no matter the channel in any state Stop Click the stop button and the according channel stops alarming no matter the channel in any state 3 5 5 PTZ control The functions include PTZ direction control step zoom focus iris setup operation tour between spots trail patrol boundary scan assistant switch light switch level rotation and so on Note Decoder a B line connects with DVR a B line The connection is right 2 Click main menu gt system configuration gt PTZ setup to set the PTZ parameters 3 he PTZ functions are decided by the PTZ protocols Page 18 PTZ Control Ptz Trace Page Switch AN Cancel Picture 3 10 PTZ setup Speed Set the PTZ rotation speed Default range 1 8 Zoom Clic button to adjust the zoom multiple of the camera Focus Click button to adjust the focus of the camera iris Clic button to adjust the iris of the camera Direction control Control the PTZ rotation 8 directions of control is supported 4 directions only if you are using just the front panel buttons Set Enter the function operation menu Page switch Switch between different pages Special functions 1 Preset oet a location for the preset calls th
43. pability in an hour M hour channel number The DVR introduces the H 264 compression technology Its dynamic range is very large so the hard disk capability calculation is based on the estimation values of each channel creating files in an hour Example For one piece 500G HDD real time CIF for recording it will keep recording for about 25 days HDD spaces per channel is 200M H if 4channels real time CIF at 24hours recording uninterrupted it can last 500G 200M H 24H 4ch 26 days Page 68 Appendix 4 Technique parameters Main processor High performance embedded microprocessor Operation system Embedded LINUX operation system oystem resource synchronous multi channel recording synchronous multi channel oystem sub code stream synchronous multi channel playback synchronous network operation Operation interface 16 bit true color graphical menu interface mouse operation supportive Interface display 1 4image display 1 4 8 9 image display 1 4 8 9 16 image display Video standard PAL 625line 50 f s NTSC 525 line 60 f s Surveillance image PAL D1 704x576 NTSC D1 704x480 quality Playback image PAL D1 704x576 NTSC D1 704 480 quality Video Recording speed 100 120fps D1 200 240fps CIF 400 480fps CIF 50 60fps D1 Motion detect 396 22x18 detection areas multiple sensitivity Audio Bidrectional Talk Support Recording mode manual gt alarm gt motion detect gt timing Record And Playback
44. put signal you have a bad camera or the signal is too weak 4 Thechannel protection or the screen protection is set 5 he hardware of the DVR is damaged 5 Real time image problems such as the image color or the brightness distortion Possible reasons are as followed 1 When using the BNC output the option between the N mode or PAL mode is wrong and the image becomes black and white 2 he DVR is not matched the monitor impedance 3 Ihe video transmission distance is too far or the loss of the video transmission line is too large 4 Thecolor and brightness setting of the DVR is wrong 6 I cannot find the video files in local playback mode Possible reasons are as followed 1 The data line of the hard disk is damaged 2 The hard disk is damaged 3 Update the different program with the original program files 4 The video files to look up are already overwritten by the DVR system 5 The recording is not on or may have been setup wrong 7 The local video is not clear Possible reasons are as followed 1 Theimage quality is too bad 2 he reading program is wrong Reboot up the DVR 3 The data line of the hard disk is damaged 4 The hard disk is damaged 5 The hardware of the DVR is damaged 8 There is no audio signal in the surveillance window Possible reasons are as followed Page 61 1 There is no microphone connected to DVR 2 There are no speakers connected to DVR 3 The audio lines are damaged 4 The hardware of the DVR is dam
45. r appropriate settings Note normal snapshot storage pleases setup Snap at Main Menu gt Advanced gt Snapshot please refer to chapter 4 5 1 HDD Manage Main Menu gt Record gt SnapShot Storage Channel v PreSnap 5 Pictures Record Schedule Manual Stop Thu y Regulai Detect Alarm 00 00 v v v od 2 00 00 DE S i DO 00 00 Advanced OK cancel Picture 4 2 Channel Select the related channel to set click all to set all channels Presnap Setup Pre snap picture quantity before recording Default is 5 pieces Page 28 Record Set record status Schedule Manual and Stop Schedule Realise snapshot according to record type regular detect and alarm and period Manual No matter what the present channel is in a state Once choose manual button it will have snapshot at related channels Stop No matter what the present channel is in a state Once choose stop button it will stop snapshot at related channels Period Set normal record period it only startup Snapshot Storage at set period Type Three types regular detect and alarm Record type Three types regular detect and alarm Regular snapshot at set period Detect snapshot at set period when motion detect video blind and video loss which are preset for snapshot enable Alarm snapshot at set period when alarm in which is preset for snapshot enable Note for related alarm function please refer to chapter 4 3 4 2 3 Playb
46. re two methods to turn off the DVR Entering main menu and choosing turn off in the turn off the system option is called soft switch or flipping the power supply switch on the back which is called a hard switch Illumination 1 Auto resume after power failure If the DVR is shut down abnormally it will automatically resume recording once power is restored 2 Replacing the hard disk Before replacing the hard disk the power supply switch in the real panel must be turned off 3 3 System Login To log into the machine right click anywhere in the background to bring up a list of options Some of the options will require a login and password By default there are 2 login names ADMIN and GUEST with no password used Page 12 SYSTEM LOGIN User Name Jadmin Password Please Login OK Cancel Picture 3 1 System Login Password protection If the password input is wrong three times the alarm will start If the password is input wrong five times the account will be locked Through reboot or after half an hour the account will be unlocked automatically For your system security please modify your password after first login 3 4 Preview You can right click your mouse to switch between the windows The system date time and channel name are shown in each viewing window The surveillance video and the alarm status are shown in each window Table 3 1 Preview icon 3 5 Desktop shortcut menu In preview
47. repeatedly 1 Scan setup Step1 THIS FUNCTION IS NOT AVAILABLE IN THIS MODEL Page 21 PTZ Config Scan value blank Function Pattern Scan Button Preset Patrol No Tour Begin Pattern Border m End Picture 3 14 Scan Setup 4 Boundary Scan 1 Boundary Scan setup THIS FUNCTION IS NOT AVAILABLE IN THIS MODEL PTZ Config Function Pattern IreceP Line scan button Preset Patrol No border Tour Left Pattern Border Right Picture 3 15 Boundary Scan Setup Page 22 3 5 6 Color setting Set the selective image parameters current channel for single window display and cursor place for multi window display You can use the desktop shortcut menu and enter the interface The image parameters include tonality brightness contrast saturation You can set different parameters at different time sections Color Setting eriod Kal 00 00 00 OO Brightness Contrast Saturation Hue Gain H aa Advanced OK Cancel Picture 3 18 Color Setting 3 5 7 Output Adjust Adjust TV output area parameters You can use the desktop shortcut menu or enter main menu gt management tools gt Output adjust Een ome e nr Bottom Def late Left Def late Right Def late OK Cancel Picture 3 19 Output Adjust 3 5 8 Logout Logout shut down the system or reboot up You can use the desktop shortcut menu or enter main menu Page 23 Logout d A
48. rm linkage Multi route relay alarm output which is convenient for the alarm linkage and light control at the spot Protecting circuits at the alarm input and output interface which protects the main machine from damage Communication interface RS485 interface which fulfills the alarm input and PTZ control otandard ethernet network interface which fulfills the telecommuting function intelligent operating Mouse action function Fast copy and paste operating for the same setting Page 5 ODUIVIeVvvs 2 Open package check and cable connections 2 1 Open package check First please check whether there is any visible damage to the package The protective materials used for the package of the DVR can protect it from most accidental damage caused during transport Next please open the box and remove the plastic protective materials Check whether there is any visible damage to the DVR s exterior The serial number label in the real panel is very important Please DO NOT REMOVE IT from the machine Doing so will make it impossible to identify your unit with the manufacturer 2 2 Hard disk installation ZRemove the cover 6 onnect the power cable 7Replace the cover sinsert the case screws Page 6 2 3 Front panel Shift Ready Alarm Record Status Network HOD 15 16 17 18 19 20 21 22 23 1 Shift indicator light 2 Ready light 3 Alarm indicator light 4 Record indicator light 5 Status indicator light 6 Network In
49. t Security Cameras An RMA number is valid for 14 days returned products must be received within 14 days from issuance of the RMA number To request an RMA number call 904 855 1121 Page 72
50. t channel number Region Cover means the selective state Click the cover area button and enter the corresponding channel window You can cover the arbitrary using mouse Black region is for output Time display and Channel Title Page 47 4 4 6 PTZ setup Main Menu gt System gt PTZ Config PTZ Device RS485 Device Channel Protocol PELCOD Address l Baudrate 9600 9600 Data Bits g 8 Stop Bits Parity None None OK Cancel Picture 4 29 PTZ setup Channel Choose the dome camera input channel Protocol Choose the corresponding dome protocol PELCOD as an example Address Set as the corresponding dome address Default 1 Note The address must be consistent with the dome address Baudrate Choose the corresponding dome baud rate length of the PTZ camera Default 115200 Data bits Include 5 8 options Default 8 Stop bits Include 2 options Default 1 Parity Include odd check even check sign check blank check Default void Page 48 4 4 7 RS232 setup se Main Menu gt System gt RS232 Function Console GE Baudrate 115200 Data Bits g Stop Bits f Parity None am Te Picture 4 30 RS232 setup Serial Port Function Common serial port is used to debug and update program or set up specific serial port Baud rate Choose the corresponding baud rate length Data bits Include 5 8 options Stop bits Include 2 options Parity Include odd even mar
51. thorization RMA number must be obtained from Discount Security Cameras prior to the return of any merchandise An RMA number is only valid for 14 days To request an RMA number call 904 855 1121 Free and Discounted Product Offers From time to time DSC will offer a free or discounted product as a special offer along with another product For example we might offer a free monitor with a DVR system In a case like this if the product is returned eg the DVR system then the free or discounted product must also be returned eg the monitor in order to receive the full refund for the order The free or discounted product must also be in as new condition as described above If the free or discounted product s is not returned with the rest of the order then DSC will charge the customer for the retail price of the free product or the difference between the discounted price vs the retail price of the discounted product thereby reducing the amount that the customer would receive in the refund For example if a free monitor was not returned and the retail price of the monitor is 129 then the refund to the customer would be reduced by 129 Similarly if a discounted monitor was not returned which was sold at 59 that was normally 159 then the refund to the customer would be reduced by 100 Package Offers If a customer returns an item that was purchased as part of a package and so paid a reduced package price or using an order discount or
52. tle time display channel title record status alarm status bit rate info transparency and region cover Code output In the network surveillance and video file mode include channel title time display channel title record status alarm status bit rate info transparency and region cover Page 46 E Main Menu gt System gt GUI Display Channel Title Set Time Display channel title Record Status v Alarm Status v Transparency B 255 Resolution 1024 768 kal Channel Region Covel Time Display channel Title No OK i Cancel Picture 4 28 GUI Display Channel Title Click the channel name modify button and enter the channel name menu Modify the channel name The 16 Chinese characters and 25 letters are supportive Time Display means the selective state Display the system data and time in the surveillance window Channel Title means the selective state Display the system channel number in the surveillance window Record Status means the selective state Display the system recording status in the surveillance window Alarm Status means the selective state Display the system alarm status in the surveillance window Bitrate info means the selective state The ninth window displays the code stream information in the nine window preview status Transparency Choose the background image transparency The range is 128 255 Resolution set display resolution Channel Choose the set code outpu
53. user Add a user in the team and set the user rights Enter the menu interface and input the user name and password Choose the team and choose whether cover using the user Cover using means that the account can be used by multiple users at the same time Once the team is selected the user rights is the subclass of the team Page 52 We recommend that the common user s right is lower than the advanced user mA Main Menu gt Advanced gt Account gt Add User NX User Name eegen Kcuseable n GROUP admin Shutdown the device Channel Title Schedule Backup HDD Management PTZ Control Picture 4 35 add user Add Group Add a user team and set the rights There are 36 different rights shut down the equipment real time surveillance playback recording setup video file backup and so on Main Menu gt Advanced gt Account gt Add Group Authority E Channel Title Kl schedule Iz Backup IS HDD Management e PTZ Control E Account E Query System Info E Query Log Info B Clear Log Picture 4 36 Add Group Delete User Delete the current user Choose the user and click delete user button Delete Group Delete the current group Choose the group and click delete group button Page 53 f Main Menu gt Advanced gt Account gt Delete Group GROUP fuser be Name admin Memo Picture 4 37 Delete Group 4 5 3 Online User Look up the network user information in the local
54. vice and technical support starting from the date of purchase Contact your vendor for details of your warranty policy 1 The DVR will not boot up normally Possible reasons are as followed 1 The power supply is not correct 2 DC power supply line does not have a good connection or no power on AC wall outlet 3 DC power supply is damaged 4 The program updating is wrong 5 he hard disk is damaged or the hard disk has bad sectors on its disk 6 The front panel is damaged 7 The main board of the DVR is damaged 2 The DVR reboots automatically or stops working a few minutes after boot up Possible reasons are as followed 1 The AC or DC input voltage is not stable or too low 2 he hard disk is damaged or the hard disks have bad sectors on its disk plates 3 Frontal video signal is not stable 4 Bad heat radiator or too much dust or bad running circumstance for the DVR 5 he hardware of the DVR is damaged 3 System cannot detect hard disk Possible reasons are as followed 1 The hard disk power supply line is not connected 2 he data cables of the hard disk are damaged or loosely connected 3 The hard disk is damaged 4 The SATA port of main board is damaged 4 There are no video outputs in single channel multiple channels and all channels Page 60 Possible reasons are as followed 1 Thefirmware program is wrong Please update the firmware program 2 Theimage brightness is all 0 Please restore the default setup 3 There is no video in
55. y for the shipping cost to return the product back to the customer The following situations void the product warranty Removing the Microsoft Product License Tag and or Serial number from the PC based DVR and PTZ cameras Opening the housing of any camera with a fixed lens Cutting the connectors off on any equipment Adding 3rd party software to a DVR without prior approval from our technical support department Damage caused by nature such as flooding winds lightning and other similar events fault of the installer or customer due to negligence for example dropping or breaking the product improper voltage or improper installation causing damage for example overheating due to lack of ventilation After 1 year outside of the warranty we will continue to support the product at the standard repair labor rate currently 65 per hour minimum 2 hours plus parts if applicable or phone technical support for 65 00 hour Out of warranty repairs are guaranteed for 30 days Phone support is non refundable Network systems can be complex and everyone s network is configured differently For this reason Discount Security cannot be liable for any issues or problems resulting from support of network related issues We recommend that for any network related issues you involve the support of your local network support specialist RMA All returns and warranty services require a valid Returned Merchandise Authorization Number RMA issued by Discoun

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