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ST7110-30A Series User Manual

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1. u u uu a u ul UT UT 6 1 2 About this Manual a NS 6 2 System OW uy uu aa 7 2 1 System Specification 7 2 2 I OIL P I Tc 8 2 3 Rear RENTRER 9 2 4 SAS Expander Board LED Indicator Status 10 2 5 SAS Expansion Board 11 2 6 Drive Plane Board 12 2 7 Fan Controller Board 14 2 System LI NAY A NWR TWU 15 3 4 Safety IRnSHIruCtiOonS uU uu Rd CU O 15 3 2 Recommended Tools 17 3 3 Replacing the Side Ear Brackets 18 3 4 Replacing the System 20 3 5 Opening the System 24 3 6 Replacing the System Fans 26 3 7 Replacing the SAS Expander Boards 28 3 8 Replacing the Hard Disk Drives 30 3 9 Replacing the Power 40 3 10 Replacing the HDD 44
2. max 2 phys Connector physical link 0x0 Fail 0 Element 1 descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 SAS Drive backplane receptacle SFF 8482 max 2 phys Connector physical link 0x0 Fail 0 Element type Cooling subenclosure id O ti 2 Overall descriptor Predicted failure 0 Disabled 0 Swap 0 status Unsupported Ident 0 Hot swap 0 Fail 0 Requested on 0 Off 0 Actual speed 0 rpm Fan stopped Element O descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Hot swap 0 Fail 0 Requested on 0 Off 0 Actual speed 5350 rpm Fan at intermediate speed Element 1 descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Hot swap 0 Fail 0 Requested on 0 Off 0 Actual speed 4650 rpm Fan at intermediate speed Element type Temperature sensor subenclosure id O ti 3 Overall descriptor Predicted failure 0 Disabled 0 Swap 0 status Unsupported Ident 0 Fail 0 OT failure 0 OT warning 0 UT failure 0 UT warning 0 Temperature lt reserved gt Wiwynn ST7110 30A User Manual 67 wiwynn 68 Element O descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Fail 0 OT failure 0 OT warning 0 UT failure 0 UT warning 0 Temperature 30 C Element 1 descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Fail 0 OT failure 0 OT warning 0 UT failure 0 UT warning 0 Temperature 32 C Element type Voltage sensor subenclosure id O
3. wiwynn ST7110 30A Series User Manual Version 1 1 December 2014 Copyright 2014 Wiwynn All rights reserved wiwynn Copyright Copyright 2014 by Wiwynn Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Wiwynn Corporation Disclaimer The information in this guide is subject to change without notice Wiwynn Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Wiwynn Corporation software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Wiwynn Corporation its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or conseguential damages resulting from any defect in the software 2 Wiwynn ST7110 30A User Manual wiwynn Revision History Author Version Date Changes Beth 12 30 2015 Add item 7 in safety instructions in Chapter 3 Wiwynn ST7110 30A User Manual 3 wiwynn Contents u u u ua eee ee M 6 Vel
4. 27 7 Install the Top Cover see Installing the Top Cover on page 25 8 Install the System into the Rack see Installing the System into the Rack on page 22 Wiwynn ST7110 30A User Manual 55 wiwynn 3 13 Replacing the Power Transition Board 3 13 1 Removing the Power Transition Board 1 56 Remove the SAS Expander Boards see Removing the SAS Expander Board on page 28 Remove the Hard Disk Drives see Removing the Hard Disk Drive on page 30 Remove the HDD Trays see Removing the HDD Tray on page 45 Turn the tray over to access the base of the tray Remove the four screws securing the Power Transition Board to the chassis Wiwynn ST7110 30A User Manual wiwynn 6 Detach the plastic ramp from the Power Transition Board lt 2 a p t a 2 Z e bh EN Mm 7 Slide the Power Transition Board to disengage it from the Drive Plane Board then lift it off the chassis Wiwynn ST7110 30A User Manual 57 wiwynn 3 13 2 Installing the Power Transition Board 1 Insert the Power Transition Board into the chassis and slide it toward the Drive Plane Board until it latches into place 2 Place the plastic ramp into the Power Transition Board 58 Wiwynn ST7110 30A User Manual wiwynn 3 Secure the Power Transition Board to the chassis using four Screws 4 Install the HDD Trays see Installing the HDD Tray on page 48 5 Install the Hard Disk Drives see Installing the H
5. ti 4 Overall descriptor Predicted failure 0 Disabled 0 Swap 0 status Unsupported Ident 0 Fail 0 Warn Over 0 Warn Under 0 Crit Over 0 Crit Under 0 Voltage 0 00 volts Element O descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Fail 0 Warn Over 0 Warn Under 0 Crit Over 0 Crit Under 0 Voltage 1 19 volts Element 1 descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Fail 0 Warn Over 0 Warn Under 0 Crit Over 0 Crit Under 0 Voltage 3 24 volts Element type Current sensor subenclosure id O ti 5 Overall descriptor Predicted failure 0 Disabled 0 Swap 0 status Unsupported Ident 0 Fail 0 Warn Over 0 Crit Over 0 Current 0 00 amps Element O descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Fail 0 Warn Over 0 Crit Over 0 Wiwynn ST7110 30A User Manual wiwynn Current 23 87 amps Element type Enclosure subenclosure id O ti 6 Overall descriptor Predicted failure 0 Disabled 0 Swap 0 status Unsupported Ident 0 Time until power cycle 0 Failure indication 0 Warning indication 0 Requested power off duration 0 Failure requested 0 Warning requested 0 Element O descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Time until power cycle 0 Failure indication 0 Warning indication 0 Requested power off duration 0 Failure requested 0 Warning requested 0 Element type SAS expander subenclosure id O ti 7 Overall descrip
6. Manual AT Press the HDD tray into the chassis until the handles latch into place 4 Wiwynn ST7110 30A User Manual 48 wiwynn 3 11 Replacing the Bus Bar Cables 3 11 1 Removing the Bus Bar Cables 1 Remove the System from the Rack see Removing the System from the Rack on page 20 Remove the Top Cover see Removing the Top Cover on page 24 Remove the Fan Modules see Removing the Fan Module on page 26 Remove the Power Cables see Removing the Power Cable on page 41 Remove the HDD Trays see Removing the HDD Tray on page 45 Remove the five screws securing the Bus Bar Cables to the Fan Controller Board Wiwynn ST7110 30A User Manual 49 wiwynn 7 Using a torx screw driver remove the four torx screws securing the Bus Bar Cables to the chassis 8 Lift the Bus Bar Cables off the chassis 50 Wiwynn ST7110 30A User Manual wiwynn 3 11 2 Installing the Bus Bar Cables 1 Place the Bus Bar Cables into the chassis x NY w OAM 2 Using a torx screw driver secure the Bus Bar Cables to the chassis with four torx screws Wiwynn ST7110 30A User Manual 51 wiwynn 3 Secure the Bus Bar Cables to the Fan Controller Board using five screws 4 Install the HDD Trays see Installing the HDD Tray on page 48 5 Install the Power Cables see Installing the Power Cable on page 43 6 Install the Fan Modules see Installing the Fan Module on page 27 7 Insta
7. among Knox amp Cold Storage HDD SMART temperature error code of 50 to 64 will not be visually displayed on debug card nor through wknoxutil showdebugid when storage system is populated with SATA drives SAS HDD temperature polling is disabled by default from Expander FW version 21 14 00 04 Wiwynn ST7110 30A User Manual 81 wiwynn HDD location 82 Wiwynn ST7110 30A User Manua
8. 00 00 00 00 00 00 00 00 00 00 00 00 00 00 60 0000 00 00 Example 2 Current status has error code 50 amp 94 means byte 50 amp 94 error code 50 amp 94 will be set as 1 7 sg read buffer mode 1 id 0x76 I 100 dev sgX 00 000000 00 00 00 00 00 00 00 00 00 00 00 00 10 000000 00 00 00 00 00 00 00 00 00 00 00 00 00 20 00000000 00 00 00 00 00 00 00 00 00 00 00 00 30 000001 00 00 00 00 00 00 00 00 00 00 00 00 00 40 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 50 000000 00 00 00 00 00 00 00 00 00 00 00 01 00 60 00000000 where dev sgX should be an SES device such as 501 sg2 Wiwynn ST7110 30A User Manual wiwynn Error Code Condition Description Expander A fault Expander A Critical Expander ID heartbeat stop 0 HB Stop Expander B fault Expander B Critical Expander ID 1 HB Stop Cannot query I2C Critical I2C Bus ID device in I2C bus A O Crash device in I2C bus B 1 Crash device in I2C bus C 2 Crash device in I2C bus D 3 Crash Event Log 01 02 heartbeat stop I2C bus A crash 07 Reserved j mew j 10 Reserved o Lu 74 Fan 1 front fault Fan 1 rear fault Fan 2 front fault Fan 2 rear fault Fan 3 front fault Cannot query fan speed in fan module 1 front Cannot query fan speed in fan module 1 rear Cannot guery fan speed in fan module 2 front Cannot guery fan speed in fan module 2 rear Cannot guery fan speed in fan module fron
9. 110 30A User Manual 71 wiwynn 2 connector element index 2 other element index 3 connector element index 3 other element index 4 connector element index 4 other element index 5 connector element index 5 other element index 6 connector element index 6 other element index 7 connector element index 7 other element index 8 connector element index 8 other element index 0 9 connector element index 9 other element index 13 10 connector element index 10 other element index 6 11 connector element index 11 other element index 5 12 connector element index 12 other element index 10 13 connector element index 13 other element index 11 14 connector element index 14 other element index 12 N Oo W o 72 Wiwynn ST7110 30A User Manual wiwynn 9 Checkpoints and Errors 5 1 Error Code Definition The following listed is the full definition of Knox Error Code and it will be displayed on the Debug Card To get all error code via sg_read_buffer command with buffer id 0x76 as follows Example 1 Current status is No error means byte O error code 0 will be set as 1 sg_read_buffer mode 1 id 0x76 I 100 dev sgX 00 010000000000 00 00 00 00 00 00 00 00 00 00 10 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 20 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 30 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 40 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 50 0000
10. 3 11 Replacing the Bus Bar Cables 49 3 12 Replacing the Fan Controller Board 53 3 13 Replacing the Power Transition 56 3 14 Replacing the Drive Plane 60 3 15 Installing the Debug Card 63 4 Wiwynn ST7110 30A User Manual 4 Wiwynn Supported SES Pages 5 Checkpoints and Errors 5 1 Error Code Definition Wiwynn ST7110 30A User Manual wiwynn 1 Preface Wiwynn ST7110 30A is a unique and high capacity storage system with high availability and flexibility 1 1 Introduction Wiwynn ST7110 30A supports up to 30 SAS hard drives in a 2U chassis This high density storage system is designed with redundant controllers to provide full redundant data path to each HDD 1 2 About this Manual The contents in this manual include Chapter 2 describes the system specification front and rear components and the different boards Chapter 3 shows how to replace the system and system components Chapter 4 lists the Wiwynn supported SES pages Chapter 5 lists the checkpoints and errors 6 Wiwynn ST7110 30A User Manual wiwynn 2 System Tour 2 1 System Specification Storage and IO Storage Thirty 3 5 hot plug drive bays fifteen per tray SAS SATA SSD with 2 5 drive e SAS HDD 10K
11. D tray Wiwynn ST7110 30A User Manual 33 wiwynn 5 Turn over the drive so that the bottom side is facing up Remove the four screws that secures the 2 5 HDD or SSD to the cage 6 Remove the 2 5 HDD or SSD from the drive cage SSD 34 Wiwynn ST7110 30A User Manual wiwynn 3 8 2 Installing the Hard Disk Drive For 3 5 Hard Disk Drive 1 Insert the HDD into the tray and slide it toward the connector until it latches into place 2 Pull down the HDD cover until it latches into place DO NOT slam the HDD cover in place apply pressure to the green latch while pushing the cover downwards then release the green latch to engage the tray Pushing the cover into place without doing this may result in shock which may damage neighboring HDDs Applying pressure to the HDD cover will cause unbalanced force this may result in latch non engagement to the tray Wiwynn ST7110 30A User Manual 35 Push the tray into the chassis using both hands 3 Press the HDD tray into the chassis until the handles latch into place 4 Wiwynn ST7110 30A User Manual 36 o wiwynn For 2 5 Disk Drive 1 Insert the 2 5 HDD or SSD into the 3 5 drive cage HDD SSD 2 Turn over the drive cage so that the bottom side is facing up Secure the 2 5 HDD or SSD to the cage using four screws Wiwynn ST7110 30A User Manual 37 wiwynn 3 Insert the 3 5 drive cage into the tray and
12. DD12 SMART HDD12 Temperature Critical Temp ID 24 temp warning over critical threshold Fail Temp X C HDD13 SMART HDD13 Temperature Critical Temp ID 25 temp warning over critical threshold Fail Temp X C HDD14 SMART HDD14 Temperature Critical Temp ID 26 temp warning over critical threshold Fail Temp X C 65 Expander A Internal Expander A Internal Critical Temp ID 27 i temp warning Temperature over Fail Temp X C critical threshold Expander B Internal Expander B Internal Critical Temp ID 28 iu temp warning Temperature over Fail Temp X C critical threshold HDDO fault HDDO Array Device Critical HDD Slot O Elementstatusfault Status Fault Description Condition Event Log HDD2 fault HDD2 Array Device Critical HDD Slot 2 Element status fault Status Fault HDD3 fault HDD3 Array Device Critical HDD Slot 3 Element status fault Status Fault HDD4 fault HDD4 Array Device Critical HDD Slot 4 Element status fault Status Fault 78 Wiwynn ST7110 30A User Manual HDD1 fault HDD1 Array Device Critical HDD Slot 1 Element status fault Status Fault 63 64 70 71 72 73 74 Error Code 19 HDD5 fault Description HDD6 fault HDD7 fault HDD8 fault HDDO9 fault HDD 10 fault HDD 11 fault HDD12 fault HDD13 fault HDD 14 fault External Mini SAS link error Internal Mini SAS 1 Loss of SAS links link error x1 x3 Wiwynn ST7110 30A User Manual Condition HDD5 Array D
13. Mini SAS LED wiwynn 2 5 SAS Expansion Board Connector Description 5 PCIE CONN PCIE Connector to Drive Plane Board Wiwynn ST7110 30A User Manual 11 wiwynn 2 6 Drive Plane Board Connector Description 12 Wiwynn ST7110 30A User Manual wiwynn Description Wiwynn ST7110 30A User Manual 13 wiwynn 2 Fan Controller Board Connector Description FAN HEADER 1 Fan 1 Connector 14 Wiwynn ST7110 30A User Manual wiwynn 3 System Upgrades 3 1 Safety instructions Read these instructions carefully Keep this document for future reference Follow all warnings and instructions for your safety and to avoid damaging the system 1 Use both hands on the Tray Handles at all times and keep the HDD tray in the horizontal position when pulling it out or pushing it in to avoid damaging the HDDs and SAS Expander Boards 2 To avoid any injury do not hold and use the latches or other parts of the HDD Tray to pull out or push it in 3 For safety reason after pulling out the HDD tray keep holding the tray handles to prevent the HDD tray from dropping 4 HDD latches on the HDD tray may pop out if systems are inappropriately handled during transport for example if it dropped upside down This will prevent you from pulling out the upper or lower HDD tray alone To fix this you need to pull out the two HDD tray together find the HDD latches that popped out and press them back into place If you still cannot p
14. al Temp ID 2 warning critical threshold Fail Temp X C 34 DPB temp sensor 4 Temperature over Critical Temp ID 3 warning critical threshold Fail Temp X C SEB temp sensor A Temperature over ID 4 warning critical threshold Fail Temp X C SEB temp sensor B Temperature over Critical Temp ID 5 warning critical threshold Fail Temp X C Ambient temp Temperature over Critical Temp ID 6 sensor A1 warning critical threshold Fail Temp X C Ambient temp Temperature over Critical Temp ID 7 sensor A2 warning critical threshold Fail Temp X C Ambient temp Temperature over NE ID 8 sensor B1 warning critical threshold Fail Temp X C Ambient temp Temperature over Critical Temp ID 9 sensor B2 warning critical threshold Fail Temp X C BJT temp sensor 1 Temperature over Critical Temp ID 10 warning critical threshold Fail Temp X C 42 BJT temp sensor 2 Temperature over Critical Temp ID 11 warning critical threshold Fail Temp X C AU _ OO I I SEB voltage sensor Voltage over or under Critical Voltage ID Fail warning critical threshold V X mV Description Condition Event Log ID Voltage sensor on SEB 76 Wiwynn ST7110 30A User Manual Error Code Description Condition warning critical threshold N warning critical threshold cO 50 HDD0 SMART HDD0 Temperature temp warning over critical threshold 51 HDD1 SMART HDD1 Temperature temp warning over critical thresh
15. ard Disk Drive on page 35 6 Install the SAS Expander Boards see Installing the SAS Expander Board on page 29 Wiwynn ST7110 30A User Manual 59 wiwynn 3 14 Replacing the Drive Plane Board 3 14 1 Removing the Drive Plane Board 1 60 Remove the SAS Expander Boards see Removing the SAS Expander Board on page 28 Remove the Hard Disk Drives see Removing the Hard Disk Drive on page 30 Remove the HDD Trays see Removing the HDD Tray on page 45 Remove the Power Transition Board see Removing the Power Transition Board on page 57 Remove the thirteen screws securing the Drive Plane Board to the chassis Wiwynn ST7110 30A User Manual wiwynn 6 Remove the Drive Plane Board from the chassis 3 14 2 Installing the Drive Plane Board 1 Place the Drive Plane Board into the chassis D EN Wiwynn ST7110 30A User Manual 61 wiwynn 2 Secure the Drive Plane Board to the chassis using thirteen screws 3 Install the Power Transition Board see Installing the Power Transition Board on page 59 4 Install the HDD Trays see Installing the HDD Tray on page 48 5 Install the Hard Disk Drives see Installing the Hard Disk Drive on page 35 6 Install the SAS Expander Boards see Installing the SAS Expander Board on page 29 62 Wiwynn ST7110 30A User Manual wiwynn 3 15 Installing the Debug Card 1 Locate the port for installing the debug card 2 Install the debug card 3 Conne
16. ass A 0 Do not remove 0 Enc bypass A 0 Enc bypass B 0 Ready to insert 0 RMV 0 Ident 0 Report 0 App client bypass B 0 Fault sensed 0 Fault reqstd 0 Device off 0 Bypassed A 0 Bypassed B 0 Dev bypassed A 0 Dev bypassed B 0 Element O descriptor Predicted failure 0 Disabled 0 Swap 0 status OK OK 1 Reserved device 0 Hot spare 0 Cons check 0 In crit array O In failed array 0 Rebuild remap 0 R R abort 0 App client bypass A 0 Do not remove 0 Enc bypass A 0 Enc bypass B 0 Ready to insert 0 RMV 0 Ident 0 Report 0 App client bypass B 0 Fault sensed 0 Fault reqstd 0 Device off 0 Bypassed A 0 Bypassed B 0 Dev bypassed A 0 Dev bypassed B 0 Element 1 descriptor Predicted failure 0 Disabled 0 Swap 0 status OK OK 1 Reserved device 0 Hot spare 0 Cons check 0 In crit array 0 In failed array 0 Rebuild remap 0 R R abort 0 App client bypass A 0 Do not remove 0 Enc bypass A 0 Enc bypass B 0 Ready to insert 0 RMV 0 Ident 0 Report 0 App client bypass B 0 Fault sensed 0 Fault reqstd 0 Device off 0 Bypassed A 0 Bypassed B 0 Dev bypassed A 0 Dev bypassed B 0 66 Wiwynn ST7110 30A User Manual wiwynn Element type SAS connector subenclosure id O ti 1 Overall descriptor Predicted failure 0 Disabled 0 Swap 0 status Unsupported Ident 0 No information Connector physical link 0x0 Fail 0 Element O descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 SAS Drive backplane receptacle SFF 8482
17. ct the the serial cable from the debug card to any USB port on your computer Wiwynn ST7110 30A User Manual 63 wiwynn 4 Wiwynn Supported SES Pages Wiwynn SAS Expander firmware follows SES SCSI Enclosure Services standard so that supported SES pages can be retrieved by opening source utility such as Linux sg_ ses tool The following examples show you how to retrieve the status of some SES pages via Linux sg_ses tool 1 Get the status of SES page0 root localhost sg_ses p 0 dev sg1 Wiwynn Knox2U 135 Supported diagnostic pages Supported Diagnostic Pages sdp 0x0 Configuration SES cf 0x1 Enclosure Status Control SES ec es 0x2 String In Out SES str 0x4 Threshold In Out SES th 0x5 Element Descriptor SES ed 0x7 Additional Element Status SES 2 aes 0xa Download Microcode SES 2 dm 0xe 64 Wiwynn ST7110 30A User Manual wiwynn 2 Getthe status of SES 1 root localhost sg_ses p 1 dev sg1 Wiwynn Knox2U 155 Configuration diagnostic page number of secondary subenclosures 0 generation code 0x0 enclosure descriptor list Subenclosure identifier 0 primary relative ES process id 1 number of ES processes 1 number of type descriptor headers 8 enclosure logical identifier hex 5f80f4185702a0ff enclosure vendor Wiwynn product Knox2U rev 1300 vendor specific data 11 22 33 44 55 00 00 00 type descriptor header text list Element type Array device slo
18. ent Sensor 1 Element type Enclosure subenclosure id 0 ti 6 Overall descriptor EnclosureElementlnSubEnclsrO Element O descriptor Knox Enclosure Element type SAS expander subenclosure id O ti2 7 Overall descriptor SAS Expander Element O descriptor Top ExpanderB Wiwynn ST7110 30A User Manual wiwynn 5 Get the status of SES page10 root localhost sg ses p 10 dev sg1 Wiwynn Knox2U 135 Primary enclosure logical identifier hex 5f80f4185702a0ff Additional element status diagnostic page generation code 0x0 additional element status descriptor list Element type Array device slot subenclosure id O ti 0 Element index O Transport protocol SAS number of phys 1 not all phys O device slot number O phy index O device type end device initiator port for target port for SSP attached SAS address Ox5f80f4185702a0ff SAS address 0x5000cca024370892 phy identifier 0 1 Element index 1 Transport protocol SAS number of phys 1 not all phys 0 device slot number 1 phy index 0 device type end device initiator port for target port for SSP attached SAS address Ox5f80f4185702a0ff SAS address 0x5000cca02437102a phy identifier 0x1 Element type SAS expander subenclosure id O ti 7 Element index 0 Transport protocol SAS number of phys 28 SAS address Ox5f80f4185702a0ff 0 connector element index 0 other element index 14 1 connector element index 1 other element index 4 Wiwynn ST7
19. evice Element status fault HDD6 Array Device Element status fault HDD7 Array Device Element status fault HDD8 Array Device Element status fault HDD9 Array Device Element status fault HDD10 Array Device Element status fault HDD11 Array Device Element status fault HDD12 Array Device Element status fault HDD13 Array Device Element status fault HDD14 Array Device Element status fault Loss of SAS links x1 x3 wiwynn Event Log Critical HDD Slot 5 Status Fault Critical HDD Slot 6 Status Fault Critical HDD Slot 7 Status Fault Critical HDD Slot 8 Status Fault Critical HDD Slot 9 Status Fault Critical HDD Slot 10 Status Fault Critical HDD Slot 11 Status Fault Critical HDD Slot 12 Status Fault Critical HDD Slot 13 Status Fault Critical HDD Slot 14 Status Fault Critical Connector ID 16 Loss Link s Critical Connector ID 20 Loss Link s 79 wiwynn Error Code 92 Internal Mini SAS 2 Loss of SAS links Critical Connector link error x1 x3 ID 24 Loss Link s 93 Self tray be pulled F W detect self tray be Critical Self Tray Be out pulled out Pulled Out 94 Peer tray be pulled F W detect peer tray Critical Peer Tray out be pulled out Be Pulled Out 9 Reseved 9 ni Reseved o Reseved J o Description Condition Event Log Self tray be pushed F W detect self tray be Infomation Self in pushed in Tray Be Pushed In Peer tray be pushed F W detect peer tray Information Peer i
20. ll the Top Cover see Installing the Top Cover on page 25 8 Install the System into the Rack see Installing the System into the Rack on page 22 52 Wiwynn ST7110 30A User Manual wiwynn 3 12 Replacing the Fan Controller Board 3 12 1 Removing the Fan Controller Board 1 Remove the System from the Rack see Removing the System from the Rack on page 20 2 Remove the Top Cover see Removing the Top Cover on page 24 3 Remove the Fan Modules see Removing the Fan Module on page 26 4 Remove the Power Cables see Removing the Power Cable on page 41 5 Remove the HDD Trays see Removing the HDD Tray on page 45 6 Remove the Bus Bar Cables see Removing the Bus Bar Cables on page 50 7 Remove the eight screws securing the Fan Controller Board to the chassis Wiwynn ST7110 30A User Manual 53 wiwynn 8 Lift the Fan Controller Board off the chassis 3 12 2 Installing the Fan Controller Board 1 Place the Fan Controller Board into the chassis 54 Wiwynn ST7110 30A User Manual wiwynn 2 Secure the Fan Controller Board to the chassis using eight screws CV ESQ 3 at Us une x oa 13 t U D a 3 Install the Bus Bar Cables see Installing the Bus Bar Cables on page 52 4 Install the HDD Trays see Installing the HDD Tray on page 48 5 Install the Power Cables see Installing the Power Cable on page 43 6 Install the Fan Modules see Installing the Fan Module on page
21. n be pushed in Tray Be Pushed In Error code may be caused by cable issues physical damage incorrect installation or disconnected cables MD Firmware and Only show this error N A hardware not match code when FW initialization and then FW will hang Notes When flashing SEB firmware and reset for it to take effect the RAID volume will become unconfigured bad and foreign Due to eeprom update process during reset the connection between SEB and RAID card will be temporarily off thus causing the RAID volume to be in offline state It ll require a manual configuration and import for it to restore to its original state 80 Wiwynn ST7110 30A User Manual wiwynn When manually adjusting HDD LED while HDD is present in the slot i e forcibly changing blue to red or blue to off due to the nature of LSI RAID card it ll change the LED back to its original state as it reckons the drive is still present An errata for SEB F W has a chance to report invalid fake Fan speed and FCB voltage during error handling for sensor reading If this happens the F W will just record an event in the event log After that the sensor reading will become normal This event does not affect the system and can be ignored This issue might occur on SEB F W version 21 14 00 04 or earlier versions Error 99 an error code of 99 will be displayed on debug card along with full rotation rpm on all the fans when SAS Expander Board SEB are mixed
22. old 52 HDD2 SMART HDD2 Temperature temp warning over critical threshold 53 HDD3 SMART HDD3 Temperature temp warning over critical threshold 54 HDD4 SMART HDD4 Temperature temp warning over critical threshold 55 HDD5 SMART HDD5 Temperature temp warning over critical threshold 56 HDD6 SMART HDD6 Temperature temp warning over critical threshold 57 7 SMART HDD7 Temperature temp warning over critical threshold 58 HDD8 SMART HDD8 Temperature temp warning over critical threshold 59 HDD9 SMART HDD9 Temperature temp warning over critical threshold Wiwynn ST7110 30A User Manual DPB voltage sensor Voltage over or under FCB voltage sensor Voltage over or under 48 FCB current sensor Current over or under warning critical threshold wiwynn Event Log Critical Voltage ID Fail V X mV ID Voltage sensor on DPB Critical Voltage ID Fail V X mV ID Voltage sensor on FCB Critical Current ID O Fail Critical Temp ID 12 Fail Temp X Critical Temp ID 13 Critical Temp ID 14 Critical Temp ID 15 Critical Temp ID 16 Critical Temp ID 17 Critical Temp ID 18 Critical Temp ID 19 Critical Temp ID 20 Critical Temp ID 21 wiwynn Error Code HDD10 SMART HDD10 Temperature Critical Temp ID 22 temp warning over critical threshold Fail Temp X C 61 HDD11 SMART HDD11 Temperature Critical Temp ID 23 temp warning over critical threshold Fail Temp X C 62 H
23. r Manual wiwynn 3 Push the latch handles until they lock into place Wiwynn ST7110 30A User Manual 23 wiwynn 3 5 Opening the System 3 5 1 Removing the Top Cover 1 Remove the System from the Rack see Removing the System from the Rack on page 20 Loosen the two thumbscrews securing the top cover to the chassis 24 Wiwynn ST7110 30A User Manual wiwynn 3 5 2 Installing the Top Cover 1 Lower the top cover onto the chassis and slide it towards the front until the thumbscrews are aligned with the screw holes 2 Secure the top cover to the chassis by tightening the two thumbscrews 3 Install the System into the Rack see Installing the System into the Rack on page 22 Wiwynn ST7110 30A User Manual 25 wiwynn 3 6 Replacing the System Fans 3 6 1 Removing the Fan Module 1 Remove the System from the Rack see Removing the System from the Rack on page 20 2 Loosen the thumbscrew securing the fan module to the chassis 3 Pull out the fan module and lift it off the chassis 26 Wiwynn ST7110 30A User Manual wiwynn 3 6 2 Installing the Fan Module 1 Insert the fan module into the chassis 2 Secure the fan module to the chassis by tightening the thumbscrew waw 3 Install the System into the Rack see Installing the System into the Rack on page 22 Wiwynn ST7110 30A User Manual 27 wiwynn 3 Replacing the SAS Expander Boards 3 7 1 Removing the SAS Expander Board 1 Loosen
24. rpm Nearline SAS HDD 7 2K rpm e SATA HDD 7 2K rpm Two INT mini SAS 6G SASx4 ports One EXT mini SAS 6G SASx4 port Remote Management SES SMP Power Supply Physical and Packaging Specifications 93 5 H 536 W 795 D mm 3 Dimensions Wiwynn ST7110 30A User Manual wiwynn 2 2 Front Panel The illustration below shows the system front panel o 000 oooo o f Item Component Component HDD Tray 1 HDD Tray 2 External Mini 11 External Mini SAS SAS Connector Connector Internal Mini Internal Mini SAS SAS Connectors Connectors SAS Expander Board 14 SAS Expander Board Upper Tray Primary Side Lower Tray Primary Side External Mini 15 External Mini SAS SAS Connector Connector Internal Mini Internal Mini SAS SAS Connectors Connectors SAS Expander Board 18 SAS Expander Board Upper Tray Secondary Side Lower Tray Secondary 8 Wiwynn ST7110 30A User Manual Rear Panel 2 3 Component Item O un o 40 2 C x gt o Wiwynn ST7110 30A User Manual wiwynn 2 4 SAS Expander Board LED Indicator Status LED Indicator LED Color LED State Status 9 SAS Links Healthy Loss of SAS Links No SAS Links e SAS Links Healthy e Loss of SAS Links No SAS Links Enclosure Status Normal System LED Operation Any Error in Whole Enclosure 10 Wiwynn ST7110 30A User Manual External Mini SAS LED Internal
25. slide it toward the connector until the drive latches into place 4 Pull down the HDD cover until it latches into place DO NOT slam the HDD cover in place apply pressure to the green latch while pushing the cover downwards then release the green latch to engage the tray Pushing the cover into place without doing this may result in shock which may damage neighboring HDDs Applying pressure to the HDD cover will cause unbalanced force this may result in latch non engagement to the tray 38 Wiwynn ST7110 30A User Manual Push the tray into the chassis using both hands 5 Press the HDD tray into the chassis until the handles latch into place 6 39 Wiwynn ST7110 30A User Manual wiwynn 3 9 Replacing the Power Cable 3 9 1 Removing the Power Cable 1 Remove the System from the Rack see Removing the System from the Rack on page 20 2 Remove the Top Cover see Removing the Top Cover on page 24 3 Disconnect the power cable from the Drive Plane Board 40 Wiwynn ST7110 30A User Manual Remove the cable clips that secure the power cable to the guide rail 4 Disconnect the power cable from the Fan Controller Board 5 41 Wiwynn ST7110 30A User Manual Installing the Power Cable 3 9 2 Connect the power cable to the Fan Controller Board Secure the power cable to the guide rail using cable clips 2 Make sure that the green cables are placed at the upper No
26. t Wiwynn ST7110 30A User Manual Critical Cooling ID O Fail X RPM Critical Cooling ID 1 Fail X RPM Critical Cooling ID 2 Fail X RPM Critical Cooling ID 3 Fail X RPM Critical Cooling ID 4 Fail X RPM Error Code Description Fan 3 fault Fan 4 front fault Fan 4 rear fault d Fan 5 front fault 6 T 8 9 0 2 4 6 1 1 1 1 Fan 5 rear fault 1 Fan 6 front fault Fan 6 rear fault a Resened i 2 mme 31 DPB temp sensor 1 warning Wiwynn ST7110 30A User Manual 2 2 2 2 2 Condition Cannot guery fan speed in fan module 3 rear Cannot guery fan speed in fan module 4 front Cannot guery fan speed in fan module 4 rear Cannot guery fan speed in fan module 5 front Cannot guery fan speed in fan module 5 rear Cannot guery fan speed in fan module 6 front Cannot guery fan speed in fan module 6 rear Temperature over critical threshold wiwynn Event Log Critical Cooling ID 5 Fail X RPM Critical Cooling ID 6 Fail Critical Cooling ID 7 Fail X RPM Critical Cooling ID 8 Fail X RPM Critical Cooling ID 9 Fail Critical Cooling ID 10 Fail X RPM Critical Cooling ID 11 Fail X RPM Critical Temp ID 0 Fail Temp X C 15 wiwynn Error Code DPB temp sensor 2 Temperature over Temp ID 1 warning critical threshold Fail Temp X C DPB temp sensor 3 Temperature over Critic
27. t subenclosure id 0 number of possible elements 15 text ArrayDevicesInSubEnclsrO Element type SAS connector subenclosure id 0 number of possible elements 20 text ConnectorslnSubEnclsrO Element type Cooling subenclosure id O number of possible elements 12 text CoolingElementinSubEnclsrO Element type Temperature sensor subenclosure id O number of possible elements 29 text TempSensorslnSubEnclsrO Element type Voltage sensor subenclosure id O number of possible elements 12 text VoltageSensorsInSubEncisrO Element type Current sensor subenclosure id O number of possible elements 1 text CurrentSensorsInSubEnclsrO Element type Enclosure subenclosure id O number of possible elements 1 text EnclosureElementinSubEncisrO Element type SAS expander subenclosure id O Wiwynn ST7110 30A User Manual 65 wiwynn number of possible elements 1 text SAS Expander 3 Get the status of SES page2 root localhost sg_ses p 2 dev sg1 Wiwynn Knox2U 135 Primary enclosure logical identifier hex 5f80f4185702a0ff Enclosure Status diagnostic page INVOP 0 INFO 1 NON CRIT 0 CRIT 0 UNRECOV 0 generation code 0 0 status descriptor list Element type Array device slot subenclosure id O ti 0 Overall descriptor Predicted failure 0 Disabled 0 Swap 0 status Unsupported OK 0 Reserved device 0 Hot spare 0 Cons check 0 In crit 0 In failed 0 Rebuild remap 0 abort 0 App client byp
28. te side of the guard rail housing Wiwynn ST7110 30A User Manual 42 Connect the power cable to the Drive Plane Board 3 Uy Y p A hb Install the Top Cover see Installing the Top Cover on page 25 4 Install the System into the Rack see Installing the System into the Rack on page 22 5 43 Wiwynn ST7110 30A User Manual wiwynn 3 10 Replacing the HDD Tray 3 10 1 Removing the HDD Tray 1 Lift the tabs to release the latch handles that secure the HDD tray to the chassis 2 Pull out the HDD tray from the chassis using both hands 44 Wiwynn ST7110 30A User Manual Disconnect the power cable from the Drive Plane Board 3 Loosen the thumbscrew securing the HDD tray to the guide rail 4 45 Wiwynn ST7110 30A User Manual wiwynn 5 Disengage the two safety latches that secure the HDD tray to the chassis 1 then pull the HDD tray off the chassis 2 If the latches do not both push completely downwards or if the HDD tray cannot be pulled out push it back into the chassis approximately 1 8 3mm and try again 46 Wiwynn ST7110 30A User Manual wiwynn 3 10 2 Installing the HDD Tray 1 Insert the HDD tray into the chassis making sure the sliders are properly aligned with the rails in the chassis 2 Secure the HDD tray to the guide rail by tightening the thumbscrew Connect the power cable to the Drive Plane Board Wiwynn ST7110 30A User
29. tem in its rack 3 3 1 Removing the Side Ear Brackets 1 Remove the four screws securing the side ear brackets to the chassis 2 Detach the two side ear brackets from the chassis 18 Wiwynn ST7110 30A User Manual wiwynn 3 3 2 Installing the Side Ear Brackets 1 Place the two side ear brackets into the chassis 2 Secure the side ear brackets to the chassis by using four screws Tighten screws using 1 0 kgf cm torgue Do not over tighten screws damage to the HDD trays may result Wiwynn ST7110 30A User Manual 19 wiwynn 3 4 Replacing the System 3 4 1 Removing the System from the Rack 1 Lift the tabs to release the latch handles that secure the two trays to the chassis 2 Slide the system slowly out of the rack using two hands 20 Wiwynn ST7110 30A User Manual wiwynn 3 When the latch handles clear the rack posts return the latch handles to the lock position 1 then slide the system out of the rack 2 Caution The system is very heavy Use a server lift or at least two people to lift the system into or from the rack Wiwynn ST7110 30A User Manual 21 wiwynn 3 4 2 Installing the System into the Rack 1 Insert the system into the chassis 1 then lift the tabs to release the latch handles 2 Caution The system is very heavy Use a server lift or at least two people to lift the system into or from the rack 2 Push the system into the chassis 22 Wiwynn ST7110 30A Use
30. the thumbscrew securing the SAS Expander Board to the HDD tray 2 Use the two tabs to pull out the SAS Expander Board from the HDD tray 28 Wiwynn ST7110 30A User Manual wiwynn 3 7 2 Installing the SAS Expander Board 1 Insert the SAS Expander Board into the HDD tray 2 Secure the SAS Expander Board to the HDD tray by tightening the thumbscrew Note that only the inboard thumbscrews are used the thumbscrews under the release levers are not screwed into the tray Wiwynn ST7110 30A User Manual 29 wiwynn 3 8 Replacing the Hard Disk Drives 3 8 1 Removing the Hard Disk Drive For 3 5 Hard Disk Drive 1 Lift the tabs to release the latch handles that secure the HDD tray to the chassis LE e 2 Pull out the HDD tray from the chassis using both hands 30 Wiwynn ST7110 30A User Manual wiwynn 3 Press the latch that secures the HDD cover to the tray 1 and lift up the HDD cover 2 4 Slide the HDD to disengage it from its connector and remove the HDD from the HDD tray Wiwynn ST7110 30A User Manual 31 wiwynn For 2 5 Disk Drive 1 Lift the tabs to release the latch handles that secure the HDD tray to the chassis 32 Wiwynn ST7110 30A User Manual wiwynn 3 Press the latch that secures the HDD cover to the tray 1 and lift up the HDD cover 2 4 Slide the 3 5 drive cage to disengage the drive from its connector Lift and remove the drive cage from the HD
31. tor Predicted failure 0 Disabled 0 Swap 0 status Unsupported Ident 0 Fail 0 Element O descriptor Predicted failure 0 Disabled 0 Swap 0 status OK Ident 0 Fail 0 4 Get the status of SES page7 root localhost sg_ses p 7 dev sg1 Wiwynn Knox2U 135 Primary enclosure logical identifier hex 5f80f4185702a0ff Element Descriptor In diagnostic page generation code 0 0 element descriptor by type list Element type Array device slot subenclosure id O ti 0 Overall descriptor ArrayDevicesInSubEnclsrO Element O descriptor ArrayDevice00 Element 1 descriptor ArrayDevice01 Element type SAS connector subenclosure id O ti2 1 Overall descriptor ConnectorsInSubEnclsrO Element O descriptor Connector00 Element 1 descriptor Connector01 Wiwynn ST7110 30A User Manual 69 Element type Cooling subenclosure id O ti 2 Overall descriptor CoolingElementlnSubEnclsrO Element O descriptor Fan 1 Front Element 1 descriptor Fan 1 Rear Element type Temperature sensor subenclosure id O ti 3 Overall descriptor TempSensorslnSubEnclsrO Element O descriptor DPB Temp Sensor 1 Element 1 descriptor DPB Temp Sensor 2 Element type Voltage sensor subenclosure id O ti 4 Overall descriptor VoltageSensorsInSubEnclsrO Element 0 descriptor SEB Voltage 1 2V Element 1 descriptor SEB Voltage 3 3V Element type Current sensor subenclosure id O ti 5 Overall descriptor CurrentSensorslnSubEnclsrO Element 0 descriptor Curr
32. ull out the HDD tray DO NOT FORCE IT and contact Customer Service for assistance Wiwynn ST7110 30A User Manual 15 When pulling the system out of the rack for doing system upgrade maintenance and debug make sure to always place the system in a flat rigid surface Caution DO NOT place the system on a foam pad or other non rigid surface doing so may cause the chassis to warp damaging the SAS Expander Boards and damaging the drive plane board connectors while pulling out the HDD tray Before you pull out one HDD Tray make sure the other HDD Tray is latched and secured by latch handles CAUTION THE POWER SUPPLIES IN YOUR SYSTEM HAVE ENERGY HAZARDS WHICH CAN CAUSE BODILY HARM UNLESS YOU ARE INSTRUCTED OTHERWISE ONLY TRAINED SERVICE TECHNICIANS ARE AUTHORIZED TO REMOVE THE COVERS AND ACCESS ANY OF THE COMPONENTS INSIDE THE SYSTEM Remove the power before execute below item Replacing the Power cable or Replacing the Bus Bar Cables or Replacing the Fan Controller Board Wiwynn ST7110 30A User Manual wiwynn 3 2 Recommended Tools In performing the disassembly and assembly process you will need the following tools Philips screwdriver e Flat screwdriver e Torx screwdriver Wiwynn ST7110 30A User Manual 17 wiwynn 3 3 Replacing the Side Ear Brackets The system is shipped with two side ear brackets installed as a safety precaution during transport Remove the brackets before installing the sys

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