TROUBLESHOOT PROCEDURE SSD
Contents
1. Please check these points a Please pair correctly the phone see 6 2 b Check volume of the phone c Reset the unit to factory setting and try again d If problem remains replace unit Page 5 of8 TROUBLESHOOT PROCEDURE SSD NAVI version 3 00 4 8 Aux Please check these points a Check with another device b Confirm that device plays normally when disconnect to unit c Change the audio input level d Check and replace the device cable e Reset the unit to factory setting f If problem remains replace unit 4 9 Sound quality problem gt Please check these points a Check the volume gt 0 b Check speakers lines resistor should be around 4 Ohms Front Left speaker measure resistor between C4 pin 14 and 15 Front right speaker measure resistor between C4 pin 18 and 19 Rear Left speaker measure resistor between C4 pin 2 and 3 Rear Right speaker measure resistor between C4 pin 6 and 7 c Adjust Equalizer settings d Remove device usb and reset the unit to factory setting Try again e If problem remains replace unit 5 GPS and navigation problem S 1 GYRO sensor a Check the GYRO sensor status in Navigation system Check menu d GYRO sensor can be activate on map display by moving the unit left right e Remove CD USB device and reset the unit to factory setting f If problem remains replace unit 5 2 VSP connection speed pulse a Check the VSP signal in Navig2. ANT202 1s e 1 E Za un VER ERES e fil Sa NC hel ii nal j Ex an b L ii zizmp ERR 5 SP PS REM GRO EIS Pise VO pzvse DOE Deepen SPs Page 2 of 8 Rot Q VIR TUNER PWB P501 25 w 2 a amp cND aln EES jue DE Inc s acno GER er EIERE lees 1 1 4 CAMERA GNDIRC S CAMERA VIDEORCI CAMERA SH TICAMERA ADPTIRG ml PARKING BRAKE SW IR EL l i osv SEISAN SH G Ul uzesel Sesto WIES spes e AIEE uc TROUBLESHOOT PROCEDURE SSD NAVI version 3 00 3 General functional problem 3 1 No Operating or no power up black screen a Check power supply C4 Pin 13 12V permanent C4 Pin 1 Main GND C4 Pin 23 12V when key is ON b Remove USB key c Check FUSEs d Disconnect unit wait 10 minutes reconnect and check power supply again e Remove CD USB device and reset the unit to factory setting f If problem remains replace unit 3 2 Button inoperative a No beep when pushing button a Remove USB key b Disconnect unit and wait 10min c If problem remains replace unit OR b Beep without action a Check in user s manual that this button is available in this case b If yes disconnect unit during 10min c If problem remains replace unit 3 3 Touch screen doesn t work correctly a Recalibrate touch screen see Owne
3. Please check these points a Remove CD Usb other device connected b Disconnect unit and wait 10min Try again c Reset the unit to factory setting d If problem remains replace unit If this procedure has not solved the defect please send back unit to supplier Page 8 of 8
4. HON DA TROUBLESHOOT PROCEDURE SSD NAVI version 3 00 Customer s complaint Diagnostic Overview and Pinout Chap 2 General functional problem Chap 3 No Operating or no power up black screen Chap 3 1 Button inoperative Chap 3 2 Touch screen doesn t work correctly Chap 3 3 CD mechanism problem Chap 3 4 Steering Remote Control problem Chap 3 5 Audio problem Chap 4 Tuner problem radio reception problem Chap 4 1 Portable Media Player problem Chap 4 2 USB Key problem Chap 4 3 iPod Chap 4 4 Audio CD problem Chap 4 5 MP3 WMA CD problem Chap 4 6 Bluetooth streaming problem Chap 4 7 Aux problem Chap 4 8 Sound quality problem Chap 4 9 Navigation problem Chap 5 GYRO sensor Chap 5 1 VSP speed problem Chap 5 2 GPS antenna reception Chap 5 3 Hand Free Phone problem Chap 6 Voice quality Chap 6 1 Phone connection problem Chap 6 2 Phonebook download problem Chap 6 3 Electrical connection problem Chap 7 VSP connection problem Chap 7 1 Light signal connection problem Chap 7 2 Reverse signal connection problem Chap 7 3 Other problems Chap 8 Page of 8 Connectors usBiConnector PWB J102 GPS ANT BASE PWB ANT301 MIC IN BASE PWB J101 MAIN CP BASE PWB J901 ation A Rear View Q Rear Camera TUNER PWB J902 Vehicie Signal BASE PWB J301 d o RADIO ANT TUNER PWB
5. ation system Check menu a VSP signal can be activate by driving forward backward in a few meter Measure the VSP signal on C4 Pin 22 fluctuating voltage depends of the vehicle speed b Remove CD USB device and reset the unit to factory setting c If problem remains replace unit Page 6 of 8 TROUBLESHOOT PROCEDURE SSD NAVI version 3 00 5 3 GPS antenna reception a Check the GPS antenna connection in Navigation system Check menu b Confirm and replace the GPS antenna c Drive a few minutes 20 min maxi in area without building or mountain d Remove CD USB device and reset the unit to factory setting e If problem remains replace unit 6 Hand Free Phone problem 6 1 Voice quality a Confirm the phone is in the compatibility list b Adjust phone Incoming volume c Adjust phone Outgoing volume d Check and replace microphone e Remove CD USB device and reset the unit to factory setting f If problem remains replace unit 6 2 Phone connection problem a Confirm the phone is in the compatibility list b Check Bluetooth visibility setting on phone c Remove CD USB device and reset the unit to factory setting d Try to delete all paired devices from unit and from phone and pair again e Try another phone in the compatibility list f If problem remains replace unit 6 3 Phonebook download problem a Confirm the phone is in the compatibility list b Confirm in the compatibility
6. evice works in another portable player reset the unit to factory setting g If problem remains replace unit Page 4 of 8 TROUBLESHOOT PROCEDURE SSD NAVI version 3 00 4 3 USB Key problem gt Please check these points a Check with an other USB key b Check and replace the USB cable c Format the USB key on a other PC d Usea correct MP3 DATA file e Use only mp3 files on USB key device f Do not use a auto boot USB key device 4 4 iPod Please check these points a Check with an other iPod device b Check the iPod software version with the compatibility list c Confirm that the iPod play normally when disconnect to unit d Check and replace the iPod cable e Reset the unit to factory setting f If problem remains replace unit 4 5 Audio CD problem Please check these points a Verify scratches and clean the CD b Try the CD in another CD player c If the CD plays in another CD player reset the unit to factory setting d If problem remains replace unit 4 6 MP3 WMA CD problem Please check these points a Confirm file type is supported see Owner s manual b Confirm map structure is supported see Owner s manual c Verify scratches and clean the CD d If the CD plays in another CD player Reset the unit to factory setting e If problem remains replace unit 4 7 Bluetooth streaming problem Try this procedure with compatible mobile phone see HONDA list gt
7. list if phonebook download is supported c Remove CD USB device and reset the unit to factory setting d Try to connect pair the phone again e Try another phone in the compatibility list f If problem remains replace unit Page 7 of 8 TROUBLESHOOT PROCEDURE SSD NAVI version 3 00 7 Electrical connection problem 7 1 VSP Vehicle Speed pulse connection speed a Check the Speed pulse signal in Navigation system Check menu b Speed pulse signal can be activate by driving forward backward in a few meter Measure the Speed pulse signal on C7 Pin 1 fluctuating voltage depends of the vehicle speed c Remove CD USB device and reset the unit to factory setting d If problem remains replace unit 7 2 Light signal connection problem a Check Light signal in Navigation system Check menu b Activate light signal by switching lights on amp off c Confirm the DAY NIGHT brightness in set to a different level d Measure the light signal on vehicle connector C4 pin24 12V e Remove CD USB device and reset the unit to factory setting f If problem remains replace unit 7 3 Reverse signal connection problem a Check Reverse signal in Navigation system Check menu b Activate Reverse signal by selecting reverse gear c Measure the reverse signal on vehicle connector C7 pin2 0V d Remove CD USB device and reset the unit to factory setting e Ifproblem remains replace unit 8 Others problems gt
8. r s manual Try again b Reset the unit to factory setting c If problem remains replace unit 3 4 CD mechanism problem a CD cannot be ejected a Confirm there is a CD inserted indicator light b If yes disconnect unit during 30min c If problem remains replace unit Page 3 of 8 TROUBLESHOOT PROCEDURE SSD NAVI version 3 00 OR b CD cannot be inserted Loaded a Confirm there is NO CD inside indicator light b Disconnect unit and wait 10min before reconnect it c If problem remains replace unit 3 5 Steering Remote Control problem a Check and replace the steering R C connection to the navigation unit b Remove CD USB device and reset the unit to factory setting c If problem remains replace unit 4 Audio problem 4 1 Tuner problem radio reception problem gt Please check these points a Check you are in a good location to have good reception compare with the nearest car b Check and replace the antenna connector c Check power supply from vehicle antenna C8 leg 1 Tuner B 12V d Reset the unit to factory setting e If problem remains replace unit 4 2 Portable Media Player problem gt Please check these points a Check with another device b Confirm that device plays normally when disconnect to unit c Confirm media file type is supported d Confirm map structure is supported and within limits e Confirm file type is supported f If the d
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