wash filter register your dyson 2 year guarantee today
Contents
1. CA I gt I click fac a Pe WASH FILTER Wash your filter with cold water regularly or as required YOUR DYSON 2 YEAR GUARANTEE TODAY 1 oe o I Charging Fully charged Not charging check battery Not charging too cold too hot DYSON CUSTOMER CARE THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE Your Dyson appliance will be covered for parts and labour for 2 years from the date of purchase as detailed in the terms of the Dyson guarantee on page 9 of this Dyson Operating Manual If you have a query about your Dyson appliance call the Dyson Customer Care Helpline quoting your serial number and details of where and when you bought the appliance Your serial number can be found on your rating plate which is on the main body of the appliance behind the filter Most queries can be solved over the phone by one of our Dyson Customer Care Helpline staff details below Visit our website to register your Dyson full parts and labour guarantee online AU www dyson com au register NZ www dyson co nz register Note your serial number for future reference dyson MIIUIIONMTNO NIMONI B O AATAAAAATIVIA ae ee E ee i ee a This illustration is for example purposes only 3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE REGISTER REGISTER Visit our website to register your Call our dedicated Helpline Dyson full parts and labou2. pins paper clips etc They may damage the appliance When vacuuming certain carpets may generate small static charges in the clear bin or nozzle These are harmless and are not associated with the mains electricity supply To minimise any effect from this do not put your hand or insert any object into the clear bin unless you have first emptied it and cleaned it with a damp cloth Use extra care when cleaning on stairs Do not rest the appliance on chairs tables etc Do not press down on the nozzle with excessive force when using the appliance as this may cause damage Do not leave the cleaner head in one place on delicate floors On waxed floors the movement of the cleaner head may create an uneven lustre If this happens wipe with a damp cloth polish the area with wax and wait for it to dry DIAGNOSTICS MAIN BODY When in use trigger pressed j Less than one minute of charge remaining fully discharged al Too cold too hot do not use EMPTYING THE CLEAR BIN Empty as soon as the dirt reaches the level of the MAX mark do not overfill Ensure the appliance is disconnected from the charger before emptying the clear bin Be careful not to pull the ON trigger To release the dirt push the red button at the side of the clear bin as shown on page 4 To minimise dust allergen contact when emptying encase the clear bin tightly in a plastic bag and empty Remove the clear bin carefully and seal bag tightly
3. conditions of your Dyson 2 year guarantee The Dyson guarantee becomes effective from the date of purchase All work will be carried out by Dyson Appliances Aust Pty Ltd Avery Robinson Ltd NZ or their authorised agents Any parts replaced will become the property of Dyson Appliances Aust Pty Ltd or Avery Robinson Ltd NZ The repair and replacement of your Dyson appliance under Dyson guarantee will not extend the Dyson guarantee period The Dyson guarantee provides benefits which are additional to and do not affect your statutory rights and remedies as a consumer You must provide proof of both the original and any subsequent delivery purchase before any work can be carried out on your Dyson appliance Without this proof any work carried out pursuant to the Dyson guarantee and any associated delivery charges both to and from us will be at your cost subject to your statutory rights and remedies as a consumer Please keep your receipt or delivery note WHAT IS COVERED Your Dyson guarantee covers The repair or replacement of your Dyson appliance if your Dyson appliance is found to be defective due to faulty materials workmanship or function within 2 years of purchase or delivery if any part is no longer available or out of manufacture Dyson will replace it with a functional replacement part Use of the appliance in the country of purchase WHAT IS NOT COVERED Under your Dyson guarantee Dyson shall not be liable fo
4. dispose as normal Close the clear bin base so it clicks into place and is secure Do not use without the clear bin in place CLEANING THE CLEAR BIN Ensure the appliance is disconnected from the charger before removing the clear bin Be careful not to pull the ON trigger To remove the clear bin push the red button at the side of the clear bin as you would when emptying the clear bin This will expose the red release button on the underside of the handle Press this to release the clear bin as shown on page 4 Remove the clear bin carefully Clean the clear bin with a damp cloth only Ensure the clear bin is completely dry before replacing Do not use detergents polishes or air fresheners to clean the clear bin Do not put the clear bin in a dishwasher Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust To replace the clear bin fit the tab on the rim of the cyclone shroud into the aperture on the inside of the top of the clear bin Push the clean bin up and in It will click into place Close the clear bin base so it clicks into place and is secure WASHING YOUR FILTER Ensure the appliance is disconnected from the charger before removing the filter Be careful not to pull the ON trigger Your appliance has one washable filter located as shown Press the blue Filter button so you can remove the cyclone and clear bin unit Check and wash the filter regularly according to instru
5. do not use f Charging q Fully charged fj Not charging check battery Not charging too cold too hot p Clearing brush bar obstructions Af Combination tool Emptying NG Gina ip 0 G ER tad 41 Mp click Register for a filter wash reminder m PO ate nt by email Australia only Wash filter with cold water regularly or as required aucustomercare dyson com OC 7 USING YOUR DYSON APPLIANCE PLEASE READ THE IMPORTANT SAFETY INSTRUCTIONS IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING OPERATION Do not use outdoors or on wet surfaces or to vacuum water or other liquids electric shock could occur Ensure the appliance remains upright in use and in storage Dirt and debris may be released if it is turned upside down Do not operate while checking for blockages For domestic indoor and car use only Do not use it whilst the car is in motion or while driving To operate the MAX mode hold the trigger down and press the MAX button The MAX button will light up To switch off MAX mode hold the trigger down and press the MAX button again Note The appliance will retain the last used mode So if you use it in MAX mode and do not disengage it the a
6. not handle any part of the plug or appliance with wet hands Do not use with a damaged cable or plug If the supply cable is damaged it must be replaced by Dyson its service agent or similarly qualified persons in order to avoid a hazard If the appliance is not working as it should has received a sharp blow has been dropped damaged left outdoors or dropped into water do not use and contact the Dyson Customer Care Helpline Contact the Dyson Customer Care Helpline when service or repair is required Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire Do not stretch the cable or place the cable under strain Keep the cable away from heated surfaces Do not close a door on the cable or pull the cable around sharp edges or corners Arrange the cable away from traffic areas and where it will not be stepped on or tripped over Do not run over the cable Do not unplug by pulling on the cable To unplug grasp the plug not the cable The use of an extension cable is not recommended Do not use to pick up water Do not use to pick up flammable or combustible liquids such as petrol or use in areas where they or their vapours may be present Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Keep hair loose clothing fingers and all parts of the body away from openings and moving parts Do not point the hose wand or tools at your eyes or ears or put them in
7. your mouth Do not put any object into openings Do not use with any opening blocked keep free of dust lint hair and anything that may reduce airflow Use only Dyson recommended accessories and replacement parts Do not use without the clear bin and filter in place Unplug when not in use for extended periods and before maintenance or servicing Use extra care when cleaning on stairs Do not install charge or use this appliance outdoors in a bathroom or within 3 metres of a pool Do not use on wet surfaces and do not expose to moisture rain or snow Use only Dyson chargers for charging this Dyson appliance Use only Dyson batteries other types of batteries may burst causing injury to persons and damage Do not incinerate this appliance even if it is severely damaged The battery may explode in a fire Always turn OFF the appliance before connecting or disconnecting the motorised brush bar READ AND SAVE THESE INSTRUCTIONS THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY wrt la YS v N Do not use near Do not store near Do not pick up water Do not pick up Do not put hands naked flames heat sources or liquids burning objects near the brush bar when the appliance is in use a am O A on e O MAX mode Era 8 minutes D a I I J Less than one minute of charge e remaining fully discharged I Powerful suction am 20 minutes Era a qj A Too cold too hot
8. artners or professional advisers If you wish to access your personal information or see our full privacy policy please contact us at aucustomercare dyson com If you wish to receive marketing information by these methods from Dyson please tick this box 3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE REGISTER REGISTER REGISTER Visit our website to register your Call our dedicated Helpline Complete and return Dyson full parts and labour the form to Dyson in the guarantee online envelope supplied AU www dyson com au register AU 1800 239 766 NZ www dyson co nz register NZ 0800 397 667
9. both to and from us will be at your cost subject to your statutory rights and remedies as a consumer ABOUT YOUR PRIVACY Dyson may use this information for future marketing and research purposes including sending commercial electronic messages and may disclose it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers If you wish to access your personal information or see our full privacy policy please contact us at aucustomercare dyson com DISPOSAL INFORMATION Dyson products are made from high grade recyclable materials Please dispose of this product responsibly and recycle where possible Dispose of or recycle the battery in accordance with local ordinances or regulations When your Dyson appliance reaches the end of its life we are responsible for its safe disposal You can send your old Dyson appliance back to us at our cost and we will organise for it to be recycled Please note that not all parts are recyclable Recycling of parts is subject to the capabilities of 3rd party suppliers Available in Australia only Simply 1 Box up your old Dyson appliance 2 Take the package to your local post office and send to the address below Dyson We Recycle Reply Paid 83215 Dyson Service Centre 8 10 Mangrove Lane Taren Point NSW 2229 PRODUCT INFORMATION Please note Small details may vary from those shown Important Wash filter with
10. cold water regularly or as required Register for a filter wash reminder by email Australia only aucustomercare dyson com q dyson Dyson Customer Care If you have a query about your Dyson appliance call the Dyson Customer Care Helpline quoting your serial number and details of where and when you bought the appliance or contact us via the Dyson website Your serial number can be found on the main body of the Dyson appliance behind the filter Australia Website www dyson com au Email aucustomercare dyson com Dyson Customer Care 1800 239 766 Mon Fri 8 00am to 6 00pm EST Sat Sun 8 30am to 4 00pm EST Address Dyson Appliances Aust Pty Ltd PO Box 2835 Taren Point NSW 2229 Australia New Zealand Website www dyson co nz Email dyson averyrobinson co nz Dyson Customer Care 0800 397 667 Mon Fri 8 30am to 5 00pm Address Avery Robinson Ltd Unit F 151D Marua Road Ellerslie Auckland 1051 New Zealand JN 66115 PN 203308 20 02 10 06 14 WWW dyso n CO m Date of purchase f ff Country of purchase AU NZ Serial number Title Surname First name Address Postcode email Telephone Mobile Store of purchase Privacy Act Dyson may use this information for future marketing and research purposes including sending commercial electronic messages and may disclose it to third parties for the purposes of providing the services you have requested or to our business p
11. ctions to maintain performance The filter may require more frequent washing if vacuuming fine dust or if used mainly in Powerful suction mode Wash the filter with cold water only Do not use detergents Do not put the filter in a dishwasher washing machine tumble dryer oven microwave or near a naked flame IMPORTANT After washing please leave at least 12 hours to dry completely before refitting Place the dry filter into the recess of the handle Fit the base of the handle into the aperture on the base of the cyclone and clear bin unit Push both halves together until the Filter button engages and locks into place as shown on page 7 LOOKING FOR BLOCKAGES Ensure the appliance is disconnected from the charger before looking for blockages Be careful not to pull the ON trigger Do not operate while checking for blockages Failure to do so could result in personal injury Beware of sharp objects when checking for blockages If you cannot clear an obstruction you may need to remove the brush bar Use a coin to unlock the fastener marked with a padlock Remove the obstruction Replace the brush bar and secure it by locking the fastener Ensure it is fixed firmly before operating the appliance Refit all parts securely before using Clearing blockages is not covered by your Dyson guarantee CLEARING BLOCKAGES AUTOMATIC CUT OUT This appliance is fitted with an automatic cut out Large items may block the t
12. ent that liquid leaks from the battery do not touch the liquid and observe the following precautions Skin contact can cause irritation Wash with soap and water e Inhalation can cause respiratory irritation Expose to fresh air and seek medical advice e Eye contact can cause irritation Immediately flush eyes thoroughly with water for at least 15 minutes Seek medical attention e Disposal wear gloves to handle the battery and dispose of immediately following local ordinances or regulations CAUTION The battery used in this device may present a risk of fire or chemical burn if mistreated Do not disassemble short contacts heat above 60 C or incinerate Keep away from children Do not disassemble and do not dispose of in fire AUSTRALIAN CONSUMER LAW The details of the Dyson guarantee are set out below In addition to your rights under the Dyson guarantee we also provide the following statement as required by the Australian Consumer Law In Australia your Dyson appliance comes with statutory guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have your Dyson appliance repaired or replaced if it fails to be of acceptable quality and the failure does not amount to a major failure DYSON 2 YEAR GUARANTEE TERMS AND CONDITIONS Terms and
13. ools or nozzle If any part becomes blocked the appliance may overheat and automatically cut out This will happen after the motor pulses a number of times i e switches on and off in quick succession Leave to cool down for 1 2 hours before checking the filter or for blockages Ensure the appliance is disconnected from the charger before looking for blockages Failure to do so could result in personal injury Clear any blockage before restarting Refit all parts of the appliance securely before using Clearing blockages is not covered by your Dyson guarantee CHARGING AND STORING This appliance will switch OFF if the battery temperature is below 3 C This is designed to protect the motor and battery Do not charge the appliance and then move it to an area with a temperature below 3 C for storage purposes To help prolong battery life avoid recharging immediately after a full discharge Allow to cool for a few minutes Avoid using the appliance with the battery flush to a surface This will help it run cooler and prolong battery run time and life DIAGNOSTICS BATTERY When charging battery a Charging Fully charged B Not charging check battery BATTERY SAFETY INSTRUCTIONS If the battery needs replacing please contact the Dyson Helpline Use only Dyson chargers for charging this Dyson appliance The battery is a sealed unit and under normal circumstances poses no safety concerns In the unlikely ev
14. ppliance will operate in MAX mode when it is next used until you depress the MAX button to disengage it CARPETS OR HARD FLOORS Before vacuuming your flooring rugs and carpets check the manufacturer s recommended cleaning instructions The brush bar on the appliance can damage certain carpet types and floors Some carpets will fuzz if a rotating brush bar is used when vacuuming If this happens we recommend vacuuming without the motorised floor tool and consulting with your flooring manufacturer Before vacuuming highly polished floors such as wood or lino first check that the underside of the floor tool and its brushes are free from foreign objects that could cause marking LOOKING AFTER YOUR DYSON APPLIANCE Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual or advised by the Dyson Customer Care Helpline Only use parts recommended by Dyson If you do not this could invalidate your Dyson guarantee Store the appliance indoors Do not use or store it below 0 C Ensure the appliance is at room temperature before operating Clean the appliance only with a dry cloth Do not use any lubricants cleaning agents polishes or air fresheners on any part of the appliance VACUUMING Do not use without the clear bin and filter in place Fine dirt such as plaster dust or flour should only be vacuumed in very small amounts Do not use the appliance to pick up sharp hard objects small toys
15. r guarantee online AU www dyson com au register AU 1800 239 766 NZ www dyson co nz register NZ 0800 397 667 REGISTER Complete and return the form to Dyson in the envelope supplied 11 12 13 14 16 17 18 19 20 21 22 23 IMPORTANT SAFETY INSTRUCTIONS BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE When using an electrical appliance basic precautions should always be followed including the following WARNING TO REDUCE THE RISK OF FIRE ELECTRIC SHOCK OR INJURY THESE WARNINGS APPLY TO THE APPLIANCE ALL TOOLS AND ACCESSORIES AND ALSO WHERE APPLICABLE TO ANY CHARGER OR MAINS ADAPTOR This Dyson appliance is not intended for use by young children or infirm persons with reduced physical sensory or reasoning capabilities or lack of experience and knowledge unless they have been given supervision or instruction by a responsible person concerning use of the appliance to ensure that they can use it safely Do not allow to be used as a toy Close attention is necessary when used by or near young children Children should be supervised to ensure that they do not play with the appliance Use only as described in this Dyson Operating Manual Do not carry out any maintenance other than that shown in this manual or advised by the Dyson Customer Care Helpline Suitable for dry locations ONLY Do not use outdoors or on wet surfaces Do
16. r costs of repair or replacement of a product incurred as a result of Accidental damage faults caused by negligent use or care neglect careless operation or handling of the Dyson appliance which is not in accordance with this Dyson Operating Manual Use of the Dyson appliance for anything other than normal domestic purposes in the country of purchase Use of parts not assembled or installed in accordance with the instructions of Dyson Use of parts and accessories other than those produced or recommended by Dyson Repairs or alterations carried out by parties other than Dyson or its authorised agents Damage from external sources such as transit weather electrical outages or power surges Failures caused by circumstances outside Dyson s control Blockages please refer to pages 4 6 and 8 in this Dyson Operating Manual for details on how to unblock your Dyson appliance Normal wear and tear e g fuse brush bar batteries etc Industrial use of the Dyson appliance such as vacuuming gyprock dust or builders dust will void your Dyson guarantee Reduction in battery discharge time due to battery age or use If your Dyson guarantee does not apply you may have statutory rights and remedies available to you as a consumer If you are in any doubt as to what is covered by your Dyson guarantee please call the Dyson Customer Care Helpline see details on page 2 or page 10 REGISTERING YOUR DYSON GUARANTEE To help us en
17. sure you receive prompt and efficient service please register as a Dyson appliance owner There are three ways to do this Online AU www dyson com au register NZ www dyson co nz register By calling the Dyson Customer Care Helpline By completing and returning the enclosed form to us by mail This will confirm ownership of your Dyson appliance in the event of an insurance loss and enable us to contact you if necessary DYSON CUSTOMER CARE If you have a query about your Dyson appliance call the Dyson Customer Care Helpline quoting your serial number and details of where and when you bought the appliance or contact us via the website Most queries can be solved over the phone by one of our Dyson Customer Care Helpline staff If your Dyson appliance needs a service call the Dyson Customer Care Helpline so we can discuss the available options Your serial number can be found on your rating plate which is on the main body of the appliance behind the filter To enable us to carry out work on your appliance please contact the Dyson Customer Care Helpline to obtain a reply paid delivery address in your state available in Australia only If your Dyson appliance is under Dyson guarantee and the repair or replacement is covered it will be repaired or replaced at no cost If the repair or replacement is found not to be covered under the Dyson guarantee the repair or replacement of the Dyson appliance and any associated delivery charges
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