user manual - epro-31 10k / 20k / 30k
Contents
1. t l lelel fefleleofe ND aNd ELE LI 6P LI D UI 4D UU GU ehe ELE LP P U GUL GB 65 N 1 S H ZI IN H N 1 S H az IN H Sd L Sdfi SLINA Z TITIVUVA SN HOL 3 MOL LNO HdL NI HdE 130805 EPRO 31 10K 20K 30K ENGLISH 16 www integra ups com lt e lt N lt x O a Q LLI L wa lt nz LLI UY PARALLEL TERMINAL BLOCK WIRING MODEL 20K 11W8X3 UMO SH 9AEU ISNIN SAN ase 5991 6 J 114110 IN 11 q d NOIL93104d OV ka y a fesile ile ile ile lil ajjejje N 21 INLI 2 941 L Sdfi SLINA Z TITWUWA 402 LNO Hdl NI HdE 130805 EPRO 31 102. 130805 EPR0 31 10K 20K 30K ENGLISH 32 USER MANUAL EPRO 31 10K 20K 30K Warning status 1 Description If some errors occur in the UPS but it is still running normally it will show one more screen to represent the warning situation In the warning screen the icon ZN will be flashing and it can shovv up to 3 error codes and each code indicates one error You can find the code meaning in the warning code table LCD displav S a IF m a I P Description When UPS has fault happened the inverter will be blocked It will display fault code in screen and the icon ZA will light up You can find the code meaning in the fault code table CE 2 ym ZA 4 000 1634 000 2 B J LE p www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 33 x USER MANUAL EPRO 31 10K 20K 30K ntegra UPS operation modes for UPS in parallel are basically same than described for single UPS However it is important to remark all UPS in parallel system must work under same mode at same time Parallel function does not allow different operation modes between UPS of the system Removing an UPS from a Parallel System There are 2 procedures to isolate and remove one UPs from operative parallel system A Total Power 0ff Powering off all UPS of the svstem This is the less riskv procedure B Keeping Parallel svstem in ONLINE mode First check all below requirements are complied befo
3. ADDING UPS TO PARALLEL SYSTEM 11 UPS CONFIGUIRATION 12 ERROR CODES ALARMS amp TROUBLESHOOTING 13 TECHNICAL SPECIFICATIONS 14 LIMITED WARRANTY www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 0 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra 1 GENERAL SAFETY INSTRUCTIONS WARNING It is required to read and understand this manual Follow all instructions given in this manual for starting up and operating this product Only qualified technician must start up operate and maintain this product Keep manuals as a guide for future consults WARNING This product operates with dangerous voltages It must be installed operated and maintained ONLY by qualified technicians trained for this kind of products Service personnel MUST know and understand very well all electric risks related to this product UPS manufacturer or distributor will never be responsible for any accident produced by lack of knowledge or negligent practices at the moment of install starting up or maintain this product UPS manufacturer or distributor is not liable for any damage that might rise from misusing this unit or defective installation WARNING If you are not qualified technician do not try to install operate or repair this product WARNING Do not try to install operate or repair this product if you are not accompanied by another qualified person able to offer first aid support in case of emergency or accidents WARNING
4. ejere alalalle lellel l ll llelle L li H l N 1 S d IN H ONS N 1 S U JN l HUN 2 SdN L Sdf SLINA Z TITIVUVA AN M0 9 WOE LNO HdL NI HdE 130805 EPRO 31 10K 20K 30K ENGLISH 19 www integra ups com USER MANUAL EPRO 31 10K 20K 30K PARALLEL CONTROL CABLES 2 UPS Parallel System Control Wiring Parallel Cables f Es er ALTO A Ge O um F ojo o ojo Geo El um o Ep E zo o ojo 5 1 E Di ee q g PLE N 1 ared Curref Cables 6 1 o o o o q l o o m 6 J ll nu o o o o m x I_ S LO o o o o ol la o WA L i 9 4 3 UPS Parallel System Control Wiring Parallel Cables e J T er L Ny Cr O PPS em o gt El ame PPE gt dE 1 am qmo o Sk Mo Runin mu nu nn m L al 1 fo do www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 20 USER MANUAL EPRO 31 10K 20K 30K 6 START UP SINGLE UPS INSPECTION BEFORE START UP 1 Make sure all wires are tightly connected to terminal block Any loose connection will produce overheating failures and damage to UPS 2 Make sure all instructions of sections 3 and 4 have been performed correctly 3 Put the terminal block cover back i
5. the output frequency will synchronize with the input frequency within 46 54 Hz at 50Hz or within 56 64 Hz at 60Hz according to setting in parameter 2 If 50 Hz selected in parameter 2 UPS will transfer to battery mode when input frequency is not within 46 54 Hz If 60Hz selected in parameter 2 UPS will transfer to battery mode when input frequency is not within 56 64 Hz f Parameter 2 is ATO the Parameter 3 will show the current frequency If CF function is enable to generate an output frequency different to input frequency bypass mode will be disable automatically However when UPS is powered on it will enter in temporary bypass mode during a couple of seconds When CF function is enable maximum output power is reduced in about 40 It means a 10KVA UPS will offer a maximum power of 6KVA www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 37 gt ntegra USER MANUAL EPRO 31 10K 20K 30K 03 Voltage range for bypass Parameter 2 Set the acceptable low voltage for bypass Setting range is from 110V to 209V and the default value is 110V Parameter 3 Set the acceptable high voltage for bypass Setting range is from 231V to 2 6V and the default value is 264V Parameter 2 Set the acceptable low frequency for bvpass 50 Hz system Setting range is from 46 0Hz to 49 0Hz 60 Hz system Setting range is from 56 0Hz to 59 0Hz The default value is 46 0Hz 56 0Hz Parameter 3 Set the accep
6. 13 Battery voltage calibration wwwi integra ups com Parameter 2 N L Indicates neutral loss detection function Parameter 3 DIS Disable the neutral loss detection function The UPS will not detect the neutral loss or not ATO The UPS will automatically detect the neutral is lost or not If neutral loss is detected an alarm will be generated If the UPS is turned on it will transfer to battery mode When neutral is restored and detected the alarm will be muted automatically and the UPS will go back to normal mode automatically CHE The UPS will automatically detect the neutral loss If neutral loss is detected an alarm will be generated If the UPS is turned on it will transfer to battery mode When neutral is restored the alarm will NOT be muted automatically and the UPS will NOT go back to normal mode automatically Here you must mute the alarm and make the UPS go back to normal mode manually The operation is Firstly enter this menu and press the Enter key to make the CHE flash Secondly press the Enter key again to activate the neutral detection check If neutral is detected the alarm will be muted and the UPS will go back to normal mode If neutral is not detected the UPS will continue alarming and stay on the latest status until the neutral is detected well at next manual checking operation CHE is default setting Parameter 2 Select Add or Sub function to adjust battery voltage to r
7. 30K Since 30K model does not have programmable output 2 configurable functions 10 and 11 are not available in 30K model All other functions are similar as 10K and 20K models 10 Reserved www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 41 USER MANUAL EPRO 31 10K 20K 30K 12 ERROR CODES ALARMS amp TROUBLESHOOTING ERROR FAILURE CODES ON LCD When a failure or alarm is detected by the UPS an alarm or error code is presented in front panel LCD This code or symbol will allow to identify the problem In case of failure or alarm service center must revise the problem ERROR ERROR CODE DESCRIPTION Bus failure BEEP ALARM Hi BUS Voltage Low BUS Voltage Bus Unbalanced Converter Over Current Inverter soft start failure Inverter HI voltage Inverter LOW voltage Inverter output line to neutral short circuit SHORT Continuous Beep Negative power fault Battery SCR Short Circuit Inverter Relay Short Circuit Battery fuse broken in battery mode Parallel communication failure Parallel output current unbalance HIGH Temperature UPS Overload High power consumption in Watts at UPS output OVERLOAD Not Recognized UPS model Check jumper configuration in CRTL board www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 42 USER MANUAL EPRO 31 10K 20K 30K ALARM CODES ON LCD WARNING WARNING CODE DESCRIPTION Battery unconnected Input Neutral loss Input
8. ON ENTER It Works as ENTER or confirmation function when LCD is in configuration menu mode POWER OFF Keep selected to turn UPS OFF ESCAPE It Works as ESCAPE key when LCD is in configuration menu mode TEST UP BATTERY TEST When UPS is in normal mode by selecting TEST key UPS enters into batterv test mode during 10 seconds UP It Works as UP key when LCD is in configuration menu mode MUTE DOWN ALARM MUTE It mutes alarm beep in progress DOWN It Works as DOWN kev when LCD is in configuration menu mode TEST UP MUTE DOWN Simultaneous Activation CONFIGURATION MODE UPS enters into configuration menu when these 2 keys are activated at same time during 1 second www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 25 USER MANUAL EPRO 31 10K 20K 30K ntegra UPS FRONT PANEL LED INDICATOR LIGHTS There are 4 LED indication lights in front panel located below LCD These 4 LEDs describe UPS condition as follow UPS is in Auto check mode during start up a eee e m pe fe fo fie s eee e BATTERY TEST in progress ECO Mode Activated o i HE O ED ON O LED OFF www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 26 Pr USER MANUAL EPRO 31 10K 20K 30K ntegra UPS FRONT PANEL LCD This UPS has a sophisticated LCD able to display all important information related to input line UPS status and values operation mode and error and alarm messages It is a
9. Phase Abnormal Bvpass Phase Abnormal Batterv over charge Low batterv Overload Fan failure EPO enable Over temperature Charger failure L1 Input fuse broken In parallel svstems line situation different In parallel svstems bvpass situation different Locked in bypass after overload 3 times in 30min Converter current unbalance Battery fuse broken Inverter inter current unbalance Cover of maintain switch is open Utility extremely unbalanced BYPASS unstable ALARMS RESET Some alarms can block UPS avoiding normal operation of UPS until they are reset Technician must revise original cause of the reported error has been solved and then alarm must be reset by simultaneous selection of and keys in front panel meanwhile UPS is in BYPASS mode connected to AC source previous to select ON command www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 43 USER MANUAL EPRO 31 10K 20K 30K Integra ALARM SYMBOLS ON LCD Warning Icon flashing Alarm Battery low Beeping every second Battery unconnected Beeping every second A A Over charge hb Beeping every second A A A A EPO enable Beeping every second Fan failure Over temperature Charger failure Al I P fuse broken Beeping everv second Overload 3 times in 30min Beeping everv second r PAULY EA I Beeping every second ALARM BEEP STATUS Description Buzzer status Muted Bypass mode Beeping once every 2 minutes Batter
10. UPS para UPS paralelas 10 Terminal block cover Tapa Regleta Conexiones 5 Parallel Port for parallel UPS para UPS paralelas 11 MBS Bypass Switch Interruptor Bypass 6 Smart port Puerto Inteligente 18 Ground Terminal Block Cover Cubierta terminal de Tierra MODEL EPRO 31 30K MODEL EPRO 31 30K NB Q LN O KE og SSS PAN o 2 o KL xe X SSS amp Mi X NV 681585 11 2 te i j WI W 5 3 WC ZX Aw N SS O E lt 9 C 0 2 10 QN 6 o 8 O O a 1 FTI 4 WT A www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 6 AA USER MANUAL EPRO 31 10K 20K 30K ntegra 3 UPS INSTALLATION SITE PLANNING SAFETY INSTRUCTIONS A WARNING Before revising this section you must read and understand very well section 1 of this manual GENERAL SAFETY INSTRUCTIONS WARNINGS RECOMMENDATIONS AND LIABILITY LIMITATION REACH AND LIABILITY LIMITATION The preparation of the site wiring and all protection devices must be supplied by end user and it will not be responsibility neither the UPS distributor nor the UPS technician in charge of the st
11. UPS will not go to bypass mode since it is working in UPS system with other UPS generating their output from their inverters At this moment any failure in AC main line must be supported by operative UPS 2 Set AC input breaker located in rear panel of the selected UPS to OFF position 3 Set external output breakers of selected UPS to OFF position 4 Set external input breakers of selected UPS to OFF position 5 Once LCD is turned Off in selected UPS to be isolated disconnect control parallel cables parallel cables and current share cables from its rear panel Other operative UPS must keep their control parallel cables connected NOTE If vou disconnect parallel control cables in anv of the operative UPS of the svstem a communication problem will occur and the parallel svstem will be shut down At this moment selected UPS is currentiv powered off and isolated so that it can be serviced or simplv removed Adding an UPS to a Parallel Svstem e For adding a new UPS to an operating system all UPS must be turned off and all equipments must be disconnected from UPS outputs e Total UPS quantity must be 3 or lower e Firmware of all UPS must be compatible for allowing parallel functionality e New UPs must be configured with similar LCD configuration menu than current UPS of the system e Follow the procedure explained in Installation Section of this manual www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 34 LA USER
12. cables and current share cables must be properly connected in UPS rear panels as indicated in section 5 of this manual 7 Make sure total available capacity in Watts of all UPS to be connected in parallel is higher than load to be connected to UPS system It is recommendable total UPS power is at least 25 higher to total load If UPS system will work as n 1 redundant system make sure total UPS capacity after removing one UPS is higher than maximum load to be connected If not remaining UPS will not be able to support connected load when one of the units was removed INSPECTION BEFORE START UP 1 Make sure all wires are tightly connected to terminal block Any loose connection will produce overheating failures and damage to UPS 2 Make sure all instructions of sections 3 and 5 have been performed correctly 3 Put the terminal block cover back in its position to avoid access to wiring 4 Check EPO connections e EPO Port closed Wired EPO function disabled e EPO port connected to an emergency switch EPO function available by activation of Emergency Switch which must be Normally Closed type in order to guarantee that UPS will shut down when circuit opens 5 Check Maintenance Bypass Switch MBS located in UPS rear panel is in UPS position and its cover is duly installed 6 Make sure all external protection devices in input and output lines are in open OFF position 7 Check control parallel cables are connected according to section 5
13. internal UPS Main batteries www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 14 USER MANUAL EPRO 31 10K 20K 30K 9 UPS INSTALLATION PARALLEL UPS TERMINAL BLOCK GENERAL COMMENTS FOR PARALLEL SYSTEMS Parallel Installation allow up to 3 units in parallel All units must have similar control board firmware version If all UPS belong to same manufacturing batch firmware will be the same If units below to different manufacturing batches please contact your distributor to ask about compatibility to connect in parallel All units in parallel must be configured with same parameters Units to work in parallel must be connected as indicated in this section Parallel system must be configured and started up according to instructions given dedicated section of this manual Any mistake in connection configuration or starting up procedure could produce permanent damage UPS PARALLEL UPS CONNECTION e Make sure the UPS is Off before starting the installation e Remember to check all wires to be connected including external batteries are not powered before manipulating them UPS TERMINAL BLOCK PREPARATION Remove cover of terminal block at the UPS rear panel identified as 10 in rear panel section of this manual UPS INPUT AND OUTPUT CONNECTIONS Connect input and output ground wires to proper place on the UPS chassis on both sides of terminal blocks Ground wires must be FIRST to be connected and LAST
14. mode 220V 48A in bypass mode 208V Breaker 63 Amps AC Curve D Max Nominal Current Ph N 19A in normal mode 220V 10KVA 48A in bypass mode 208V 3PH 1PH Wiring min recommended size Phase 8 AWG 10 mm2 Neutral 8 AWG 10 mm2 Ground 8 AWG 10 mm2 Breaker 100 Amps AC Curve D Max Nominal Current Ph N 38A in normal mode 220V 20KVA 95A in bypass mode 208V 3PH 1PH Wiring min recommended size Phase 4 AWG 25 mm2 Neutral 4 AWG 25 mm2 Ground 6 AWG 16 mm2 Breaker 200 Amps AC Curve D Max Nominal Current Ph N 57A in normal mode 220V 30KVA 145A in bypass mode 208V 3PH 1PH Wiring min recommended size Phase 2 AWG 35 mm2 Neutral 2 AWG 35 mm2 Ground 4 AWG 25 mm2 Wiring min recommended size Phase 8 AWG 10 mm2 Neutral 8 AWG 10 mm2 Ground 8 AWG 10 mm2 Breaker 100 Amps AC Curve D Max Nominal Current Ph N 90A in normal mode 220V 95A in bypass mode 206V Wiring min recommended size Phase 6 AWG 16 mm2 Neutral 6 AWG 16 mm2 Ground 6 AWG 16 mm2 Breaker 200 Amps AC Curve D Max Nominal Current Ph N 136A in normal mode 220V 145A in bypass mode 208V Wiring min recommended size Phase 2 AWG 35 mm2 Neutral 2 AWG 35 mm2 Ground 4 AWG 25 mm2 Breaker 50Amps DC Curve C Wiring min recommended size 8 AWG 10mm2 Breaker 100A
15. of this manual www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 22 USER MANUAL EPRO 31 10K 20K 30K ntegra START UP FOR PARALLEL UPS SYSTEM Make sure all requirements and previous inspection have been revised and complied before initiating start up procedure If not please do not try to continue with start up procedure 1 Make sure all equipments to be protected and connected to UPS output are in OFF condition 2 Check AC input breaker located in UPS rear panels is in OFF position in all UPS of the system 3 Power on external main AC input in electrical panel Set to ON position all external AC input breakers 4 If UPS are using external battery packs set to ON all DC breakers to connect external DC packs to UPS 5 For UPS No 1 Set to ON AC input breaker located in rear panel of UPS No 1 Wait until UPS No 1 completes auto checking and Bypass LED lights continuously 6 For UPS No 2 Set to ON AC input breaker located in rear panel of UPS No 2 Wait until UPS No 2 completes auto checking and Bvpass LED lights continuously 7 In case of having 3 UPS in the system proceed in similar manner with UPS No 3 IMPORTANT AC input breakers activation must be done in one by one and not at same time First for UPS No 1 then for UPS No 2 and finally for UPS No 3 if you have a parallel system with 3 UPS If AC input breakers are activated all at same time warning message 3F could be activ
16. powerful information tool to know what is happening at any moment LCD is also the configuration interface for all configurable parameters do Ya Vac OVER LOAD 6 5 A Ur 5 pe il ux u wa 2 vi i B l lt a PA wass 1 BATTERY INFORMATION In this section is displayed battery charging level and battery alarms error icons 2 ELAPSED TIMER When UPS switches to battery mode elapsed time during battery mode is displayed in Hours Minutes Seconds 3 ERROR ALARM C0DE In case of alarm or error 2 digits code is displayed in this section to describe the kind of error or alarm Revise error and alarm codes tables in this manual 4 BEEP STATUS It shows if audible alarm buzzer is active or muted 5 LOAD INFORMATION In this section is displayed load value connected to UPS by 4 segments displays 0 25 25 50 50 5 and 5 100 It also shows error and alarm icons related to UPS output 6 UPS M0DE All possible UPS modes are indicated by this section in graphic way 7 INPUT OUTPUT VALUES Input and output voltage and frequency values can be monitored in this LCD section In battery mode this section shows battery DC voltage www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 27 USER MANUAL EPRO 31 10K 20K 30K dntegra 0 OPERATION SINGLE UPS This is a True On Line Double Conversion UPS and it is
17. sticker in the UPS Shows the UPS power ratings DO NOT connect this UPS to any of its own power outlets this could damage the unit permanently WARNING Connect only computer related equipments to this UPS DO NOT connect medical equipments or critical availability equipments to this UPS DO NOT connect AC motor based equipments DO NOT connect home appliances ovens vacuum cleaners refrigerators etc to this UPS www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 7 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra SITE INSPECTION AND INSTALLATION CONDITIONS REGULATIONS AND LEGAL DIRECTIVES It is necessary to check that installation site wiring and power protection in the installation supplied by end user fulfill technical parameters required by UPS A particular installation might accomplish with UPS requirements but not with local directives and regulations The end user and or electrical contractor will be responsible of watching for complying with electrical regulations and normative during electrical installation managed by end user Inspection performed by installation technician is not intended to confirm regulations and directives accomplishing but only with technical needs for optimal UPS operation SITE INSPECTION e During transport of this UPS from a cold place to a warmer and more humid one some condensation could be generated Leave the UPS for at least 2 hours to climate to new installation site Do
18. to be disconnected Refer to below figure a Grounding Wires Connect AC Input and Output ground of both UPS according to figures b AC Input Wires AC Input wires must come from individual electrical circuit breakers on electrical panel board before being connected to UPS terminal block c AC Output Wires AC output wires must be connected directly to external circuit breakers of bigger capacity d If UPS is EX model external battery banks must be connected to dedicated connector located in rear panel of UPS e Control Cables for Parallel Connection Connect Parallel Cable and shared current according to figures WARNING EXTERNAL BATTERIES N If UPS to be connected in parallel have external batteries it is mandatorv each UPS counts with its own battery pack Parallel connection cannot be performed if only one of two or two or three UPS have external batteries Permanent damages will be produced in UPS if this warning is not followed www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 15 lt c lt A lt e O of LLI L lt L nz LLI 2 PARALLEL TERMINAL BLOCK WIRING MODEL 10K amp 10K NB 11V4X4 UMO SH 9AEU LSAIN SAN UNES pojinbal ale VgX3 s u yeq J 114110 IN LI q d NOILOALOUNd OV q NY Y Y N q d NOIL93104d OV q d NOIL93104d OV Y y y y Y Y y VON y oS
19. will at their option either repair or replace the product in accordance with terms and conditions Stipulated herein Transportation expenses are not covered by this limited warranty 3 Warranty is valid only if the original purchasing document issued to original purchaser by authorized distributor or dealer specifying date of purchase serial number and name of the dealer is presented with the product to be revised INTEGRA and authorized partners reserve the right to refuse warranty service if any of this information has been removed changed or missing in original purchasing document 4 f product is repaired or replaced repaired or replaced product will be warranted for the remaining time of the original warranty or for 90 days on repaired part from date of repair whichever is longer 5 INTEGRA or their distribution service partners reserve the right to charge handling fee if returned product is free of failure or it is out of warranty because any of the reasons described in this warranty 6 If product is out of warranty a reparation proposal will be sent to the user for his approval If proposal is not accepted service center will keep product available for the user during 60 continuous days After this period product would be disposed and user will not be able to rise any claim 7 Rechargeable batteries like included in this product will definitively wear out even under normal operation This is not a defect or failure so it is not
20. 0 x 385 x 823 mm 920 x 385 x 1071 mm SIZE Ext Batt Cab Baterias Externas 700 x 385 x 823 mm 700 x 385 x 823 mm 935 x 385 x 823 mm WEIGHT Kg UPS 31 with batt 101 182 252 WEIGHT Kg UPS 31 NB with NO internal batt 46 58 82 WEIGHT Kg Ext batt Cab Baterias Ext 85 137 137 OPERATING AMBIENTALES Operating Conditions Condiciones de Operaci n 5 C to 40 C lt 95 96 non condensing no cond Noise Level Ruido Producido lt 55dB 1m Altitude Alt Max 4 000m over 1 000m output capacity is de rated 1 every 100m di Maxima 4 000 msnm sobre los 1 000m la capaidad de salida disminuve 190 cada 100m COMMUNICATION COMUNICACION Smart RS 232 amp USB ports Intelligent Port SNMP Windows 98 2000 2003 XP Vista 2008 Windows 7 Linux and MAC Optional Opcional LAN AS400 8 RS485 Specifications can be modified to comply with special requirements Technical specifications may change without further notice Las especificaciones pueden bajo requerimiento adaptarse a proyectos especiales Las especificaciones pueden cambiar sin previo aviso N1 Output voltage is selectable by LCD El Voltaje de salida es configurable entre 4 alternativas seleccionables en el LCD N2 Backup time for programable outlets is configurable in minutes by LCD to offer longer time to critical loads connected to normal outlets La autonomia de las salidas programables es configurable en min en el LCD para dejar mayor auton
21. 3 208 Presents output voltage is 208Vac 220 Presents output voltage is 220Vac 230 Presents output voltage is 230Vac 240 Presents output voltage is 240Vac If 208V output is selected maximum capacity in Watts is de rated 20 Since this UPS is rated to work with output at 220V or higher voltage when output is set to 208V maximum output capacity is decreasing 20 For example a 10K UPS will offer 8KVA output If output is configured to 220V 230V or 240V output capacity will be the maximum rated for the UPS with no de ratings 02 Output frequency 60 Hz CVCF mode IMPORTANT NOTES Parameter 2 Output Frequency Setting the output frequency You may choose following three options in parameter 2 50 0Hz The output frequency is setting for 50 0Hz 60 0Hz The output frequency is setting for 60 0Hz ATO If selected output frequency will be decided according to the latest normal utility frequency If it is from 46Hz to 54Hz the output frequency will be 50 0Hz If it is from 56Hz to 64Hz the output frequency will be 60 0Hz ATO is default setting Parameter 3 Frequency mode Setting output frequency at CVCF mode or not CVCF mode You may choose following two options in parameter 3 CF Setting UPS to CVCF mode If selected the output frequency will be fixed at 50Hz or 60Hz according to setting in parameter 2 The input frequency could be from 46Hz to 64Hz NCF Setting UPS to normal mode not CVCF mode If selected
22. Di Slew Rate Segumiento de Frecuencia OUTPUT SALIDA UPS 31 230Vac with Internal batt Voltage Regulation Regulaci n de Salida Frequency Frecuencia Batt Mode Current Crest Ratio Factor de Cresta THDv Transfer Times Tiempos Transferencia Waveform Forma de Onda Power Output Salidas OVERLOAD SOBREGARGA AG Mode Modo Normal Battery Mode Modo Bateria EFFICIENCY EFICIENCIA Eco Mode AC Mode Modo AC Battery Mode Modo Bater a BATTERIES BATERIAS Internal Battery Pack Bater as Internas External batt cabinet Bater as Externas Typical Recharge T T de Recarga Charging Amps Corriente de Carga Charging Voltage Voltaje del cargador wwwi integra ups com 3110K 31 20K 31 30K 10 000VA 8 000W 20 000VA 16 000W 20 000VA 16 000W 3Ph 1Ph 3Ph 1Ph 3Ph 1Ph Ph N G 380V L L 220V L N L N 176Vac 300Vac 100 load L N 110Vac 300Vac 50 load 40 70 Hz 40 70 Hz gt 0 99 100 load gt 0 99 100 load lt 5 100 load lt 5 100 load 1Hz s 1Hz s 1Ph N G 208 220 230 240Vac L N N1 1 Batt Mode Modo Bateria 90 Hz 0 1 Hz 60Hz 0 1 Hz 3 1 100 load lt 2 Linear Load Carga Lineal lt 5 No Linear Load Carga no Lineal 0 ms Sine Wave Sinusoidal Pura Terminal Block Regleta de Conexi n 100 110 10min 110 130 1m gt 130 1s 100 110 30s 110 130 10s gt 130 1s 96 100 loa
23. ENGLISH USER MANUAL EPRO 31 10K 20K 30K 3 Phases IN 380 220V 1 Phase Out 220V ONLINE DOUBLE CONVERSION UPS Technical information on this manual is property of INTEGRA This manual Information cannot be copied or distributed totally or partially without written approval of INTEGRA INTEGRA can introduce modifications in their products or manuals without further notice INTEGRA is not responsible of mistakes or missing information in this manual INTEGRA is not responsible for wrong use a third part can do of this information Trademarks and logos in this manual are property of their owners Xmart EPRO 31 10K 20K USER MANUAL EPRO 31 10K 20K 30K ntegra SITE INSPECTION amp INSTALLATION CONDITIONS TOWER UPS INSTALLATION EXTERNAL CIRCUIT BREAKERS amp WIRING SELECTION 4 UPS INSTALLATION SINGLE UPS TERMINAL BLOCK UPS AC LINES CONFIGURATION AC TERMINAL BLOCKS EXTERNAL BATTERY CONNECTION 9 UPS INSTALLATION PARALLEL UPS TERMINAL BLOCK GENERAL COMMENTS UPS AC LINES CONNECTION PARALLEL CONTROL CABLES CONNECTION 6 START UP SINGLE UPS INSPECTION BEFORE START UP SINGLE UPS START UP PROCEDURE 7 START UP PARALLEL UPS REQUIREMENTS FOR PARALLEL UPS SYSTEMS INSPECTION BEFORE START UP PARALLL UPS START UP PROCEDURE 8 OPERATION INTERFACE FRONT PANEL PUSH BUTTONS LEDS LCD 9 OPERATION SINGLE UPS 10 OPERATION PARALLEL UPS REMOVING UPS FROM PARALLEL SYSTEM
24. ENGLISH 11 USER MANUAL EPRO 31 10K 20K 30K EPRO 31 20K 8 20K NB MODEL 3PH IN 1PH OUT 20K amp 20K NB AG BATT OUTPUT a Am H A pa F 2 82 GO R S T 1111 1171 220Vac 220Vac 3PH 3 220Vac L N OUTPUT L1 N1 Standard output EXBATT connection is mandatory only OUTPUT L2 N2 Programmable output for 20K NB model Output 1 L1 N1 This is the standard UPS output lt can provide 100 of the total capacity in watts of the UPS In battery mode this output is powered until UPS shutdowns because energy of the batteries has been drained Output 2 L2 N2 This is a programmable output able to provide 100 of total UPS capacity This output can be configured to power off automatically in battery mode by reaching a programmable timer In this way non critical equipments connected to output 2 can be disconnected when timer limit is reached leaving battery energy available for critical loads connected to output 1 Programmable function of output 2 is disable in factory settings It must be enable if required When programmable function is disable output 2 operates in same manner than output 1 www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 12 USER MANUAL EPRO 31 10K 20K 30K EPR0 31 30K amp 30K NB MODEL 3PH IN 1PH 0UT 30K amp 30K NB AC AC OUTPUT INPUT a GND L ON N ry 11171 G 220Va
25. EPRO 31 10K 20K 30K ENGLISH 1 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra WARNING EQUIPMENT DISPOSAL N Out of service units It is strongly recommended to dispose this piece of equipment according to valid directives in your country At the moment of disposing all pieces need to be managed appropriately to avoid possible environmental damage or for some materials to be recycled Batteries Do not throw it to fire risk of explosion Do not open the batteries there are dangerous liquids inside sad BATTERIES MAINTENANCE N Batteries capacity in general of all kinds decrease with time and use e Our products contain high quality batteries only e Batteries useful life in our UPS is between 4 and 5 years considering environment temperature under 25 C and optimal operational conditions This time can be dramatically reduced by high temperature and other adverse operation condition e Batteries life expectancy may be also affected by other operation conditions such as electrical service quality as well as number and kind of equipments connected to UPS e Batteries should be periodically tested to check capacity and assure and appropriate back up To enlarge batteries life expectancy it is recommendable to fully discharge UPS one every 2 to 3 months During UPS storage recharge batteries according to the following table Storage Temperature Recharging Frequency Recharging Time 25 C a 30 C Every 4 months Du
26. Input wires must come from electric panel board and they must be protected by a circuit breaker protection device Ground wires must be FIRST to be connected and LAST to be disconnected IMPORTANT NOTE N If terminal block information printed on rear panel of the UPS is different to information given in this manual please follow terminal block information printed on UPS EPRO 31 10K amp 10K NB MODEL 3PH IN 1PH OUT 10K 10K NB OUTPUT INPUT L2 N2 T PETEERE 220Vac 220Vac 3PH 3 220Vac L N OUTPUT L1 N1 Standard UPS output OUTPUT L2 N2 Programmable output Output 1 L1 N1 This is the standard UPS output It can provide 100 of the total capacity in watts of the UPS In battery mode this output is powered until UPS shutdowns because energy of the batteries has been drained Output 2 L2 N2 This is a programmable output able to provide 100 of total UPS capacity This output can be configured to power off automatically in battery mode by reaching a programmable timer In this way non critical equipments connected to output 2 can be disconnected when timer limit is reached leaving battery energy available for critical loads connected to output 1 Programmable function of output 2 is disable in factory settings It must be enable if required When programmable function is disable output 2 operates in same manner than output 1 www integra ups com 130805 EPRO 31 10K 20K 30K
27. Internal area of this product is locked by screws Do not try to access inside the UPS unless you are a qualified technician UPS must be checked repaired and maintained by qualified personnel only A There are dangerous voltages in the UPS power outlets although the equipment is not plugged to power line Inside this equipment due to internal batteries there are ALWAYS dangerous voltages thought the UPS is OFF and unplugged of power line There are dangerous voltages in DC Direct Current Capacitors Please Check Capacitor location in Figure 8 4 1 Wait at least 10 minutes after turning off UPS before opening it to access inside Power off UPS and unplugged it from AC Line before opening it to Access inside this unit Before starting the opening procedure remove all jewelrv and metallic objects such as Rings Watches Bracelets etc because thev could contact conductive parts and components inside the UPS and this might cause discharges and or short circuits Make sure using tools properly isolated to avoid electrical risks Transportation and Storage Warnings and Recommendations N This UPS must be transported only in its original package to be properly protected This equipment must be storage in dry and ventilated site in upright position Before storage this UPS batteries must be recharged for 8 to 10 hours During long term storage UPS must be recharged periodicallv according to this manual www integra ups com 130805
28. K 20K 30K ENGLISH 17 www integra ups com lt e lt N lt x O x Q LLI L lt lt nz LLI UY PARALLEL TERMINAL BLOCK WIRING MODEL 20K NB 11W8X3 UMO SH 9AEU LSN SAN ale Iygx3 seuaneg J 114110 IN 11 q d NOILOALONd OV 7 Yo 4 Yox al N L S H O GIZNZI IN H 11V9 Sd L Sdfi SLINN Z 13TiY Vd AN XOZ LNO Hdl NI HdE 130805 EPRO 31 10K 20K 30K ENGLISH 18 www integra ups com lt e lt N lt x O x Q LLI L wa lt nz LLI UY PARALLEL TERMINAL BLOCK WIRING MODEL 30K 8 20K NB 11 4X3 UMO SH BABY ISNIN SAN UIE9 pauinbay ae IVgx3 s n yeq 6 J 114110 IN H q d NOIL93104d OV w YN Y b a O O O G
29. MANUAL EPRO 31 10K 20K 30K ntegra Parameter 1 n mW OOO ooo LILI LI LI LLL Was Parameter2 Parameter 3 This menu is activated by simultaneous selection of Test Up Mute Down keys during 1 second when UPS is in BYPASS mode There are 17 configuration displays or functions Configuration function is identify in the upper side of the display in parameter 1 Parameters 2 amp 3 indicates available options or values for each function Configuration menu texts TEXT DESCRIPTION Dm m BS m 2 2 m om 2 www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 35 AA USER MANUAL EPRO 31 10K 20K 30K ntegra Configurable functions according to UPS mode mim la L OM Owputvotaoe AC 03 weas 04 Freguency range torbypass 007785 05 ecomodembeldsao e 1000775851 06 Voltageranzetor ECO mode 07 Freguency range fir SO made 0000 7585 8 Bypass mode setig e Pe 7 1 t wq 11 Shutdown tor ProgrammabieOsiput2 e e e mu Batterv voltage calibration Jorge 18 imemervotageagusmen kal A A A _ y www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 36 USER MANUAL EPRO 31 10K 20K 30K EPR0 10K amp 20K 01 Output voltage IMPORTANT NOTE Parameter 3 Output voltage You may choose the following output voltage in parameter
30. ad should not exceed UPS capacity 10 Atthis moment UPS working under NORMAL AC MODE and the system is supplied by UPS NOTE 1 If any error or warning message in indicated in LCD please revise Troubleshooting section of this manual NOTE 2 UPS batteries maybe are not fully charged UPS could require about 4 to 6 hours to recharge batteries up to 100 of their capacity Ps PAD o www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 21 USER MANUAL EPRO 31 10K 20K 30K 7 START UP PARALLEL UPS REQUIREMENTS FOR PARALLEL SYSTEM Before starting up this parallel UPS system is mandatory to comply with all below requirements 1 Maximum quantity of UPS to be connected in parallel is 3 Do not try to connect more than 3 units in parallel 2 All UPS to be connected in parallel system must be same model with same firmware version Please ask your distributor to confirm firmware is the same in case of doubts UPS belonging to same manufacturing batch have same firmware version 3 UPS configuration configuration parameters of LCD menu must be the same for all UPS 4 MBS Maintenance Bypass Switch located in all rear panels must be in UPS position and switch covers must be properly installed 5 In case of using external battery packs each UPS must has same external battery packs quantity and type If this condition is not complied permanent damage could be generated to UPS 6 All control parallel cables parallel
31. art up The place will be conditioned be end user or electrical contractor and must fulfill with local normative and directives and UPS technical requirements This manual describes minimal conditions and technical requirements with which the site must accomplish Directives and requirements described in this manual do not pretend to substitute in any way local electrical directives or normative In some cases local directives or regulations might be more exigent than UPS technical requirements described by this manual In that case end user electrical contractor must be sure to comply with all related local electrical regulations and directives WARNING Power lines must be protected by protection devices against over current breakers or leak currents with capacity and technology appropriate to effectively accomplish its function Moreover installation grounding must be correct WARNING Install the UPS in well ventilated locations and leave room enough between UPS and close objects and structures WARNING Do not connect to UPS equipments or devices that exceed its capacity this would overload the UPS WARNING This product has been designed to be used indoors protected from water direct sun light dust and extreme temperature WARNING Do not put any object on the UPS do not apply any force over UPS Do not cover UPS ventilation WARNING This UPS must be connected to appropriate electrical service according to selected model Technical specs
32. ated If it occurs reinitiate procedure sequentially Warning 3F message must be previously reset according to warning and error section in this manual 8 When rear panel AC breaker is set to ON This UPS recognizes all other UPS previously powered ON in the parallel system and will get its own parallel identification as PAR 00X where X is the position according to power on sequence PAR 001 for 1st UPS powered on PAR 002 for 2nd and PAR 003 for 3rd UPS 9 At this moment all UPS LCDs must turn on to indicate internal circuitry in UPS is been powered If bypass mode is allowed all UPS will go to bypass mode If bypass mode is not allowed by configuration all UPS will go to a kind of stand by mode with outputs open and powered off waiting until ON command is selected in UPS front panel 10 At this moment configuration menu in each UPS LCD must be revised to select desired configuration It is mandatory to use same configuration in all configuration parameters for all UPS of the system 11 Once configuration has been selected and verified all UPS can be started up by selecting ON push button in front panel Please press ON push button for each UPS One long beep will be generated ON message will be displayed on top side of LCD 12 All UPS will go to NORMAL Online mode at same time 13 Before setting to ON external output breakers please revise AC voltage output on each UPS Please measure AC output voltage us
33. batteries 12V 9AH with DC breaker 100Amps DC voltage 240Vdc nominal EXBATT 33 T30K EXBATT for EPRO 31 30K Includes 60 batteries 12V 9AH with DC breaker 150Amps DC voltage 240Vdc nominal External battery packs for EPRO 31 models could be not compatible with some other EPRO UPS models Make sure you will connect compatible external battery pack to your UPS to avoid permanent damages not covered by warranty www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 3 TA USER MANUAL EPRO 31 10K 20K 30K qutegra REAR PANEL 7 FAN for power stage Ventilaci n Forzada etapa de potencia 8 EXBATT connector Conector Baterias Externas 3 EPO Emergency Stop Parada Emergencia 9 AC Input Breaker Breaker de Entrada AC 4 Share Current for parallel UPS para UPS paralelas 10 Terminal block cover Tapa Regleta Conexiones 5 Parallel Port for parallel UPS para UPS paralelas 11 MBS Bypass Switch Interruptor Bypass 6 Smart port Puerto Inteligente 18 Ground Terminal Block Cover Cubierta terminal de Tierra MODEL EPRO 31 10K amp EPRO 31 10K NB www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 4 Pr USER MANUAL EPRO 31 10K 20K 30K ntegra 1 RS232 7 FAN for power stage Ventilaci n Forzada etapa de potencia 2 USB 8 EXBATT connector Conector Bat
34. c 3PH 3 220Vac L N www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 13 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra EXTERNAL BATTERY CABINETS CONNECTION PROCEDURE anna ZN Make sure EXBATT model to be connected is compatible with UPS model For EPRO 31 models batterv pack voltage is 240Vdc Measure and verify DC voltage supplied by battery pack before making connections EPRO 10K amp 30K 10K and 30K models come with DC connector for easy EXBATT connection 1 Check all DC breakers are in OFF position 2 Remove all DC connector covers in UPS and EXBATT cabinets 3 Using appropriate cable supplied with the EXBATT connect UPS with EXBATT 1 In case of more than 1 EXBATT connect EXBATT 1 with 2 and so on until last EXBAT T 4 Activate DC breakers one by one in EXBATT cabinets to connect EXBATT batteries with internal UPS Main batteries EXBATT 1 EXBATT 2 f si 9 o A o o o EPRO 20K models have DC battery terminals in UPS terminal block 1 Check all DC breakers are in OFF position 2 Remove terminal block covers in UPS and in EXBATT cabinets 3 EXBATT cabinets must be wired in parallel and connected to BATT and BATT terminals in UPS rear panel 4 Activate DC breakers one by one in EXBATT cabinets to connect EXBATT batteries with
35. covered by this warranty This warranty does not cover batteries wear out caused by improper or long storage over 6 months without required recharging indicated in product manual Even performing recharging procedure this product cannot be storage longer than 18 months Problems on batteries caused by this kind of long storage are not covered by this warranty 8 This warranty does not cover failure caused by inadequate installation or maintenance misuse accidents fire or floods In these cases warranty will be considered void 9 This product can include protection devices like input fuse or input breaker Activation of this kind of devices is not a failure it is caused by an improper product installation Input fuse or breaker reset or replacement is not covered by this warranty 10 This warranty does not cover damages produced during transportation from user to technical service caused by improper packing of the product by user 11 This warranty does not cover product failures caused by installations modifications or repair performed by non authorized person If product is open by not authorized technician warranty will be considered void 12 Warranty time could be extended as an option depending on market or products Contact your authorized dealer or www integra ups com for additional information about official warranty extension plans 13 Warranty terms and conditions cannot be modified or extended by third parties without written appr
36. d 89 100 load 87 100 load 96 100 load 90 100 load 89 100 load 12V 9AH 1 set x 20 pcs Option 2 sets x 20pcs 12V 9AH 2 sets x 20pcs Option 2 sets x 20pcs 12V 9AH 3 sets x 20pcs Option 3 sets x 20pcs 4 6h 90 4 6h 90 4 0 A Max 8 0 A Max 273 0 VDC 273 0 VDC 130805 EPRO 31 10K 20K 30K ENGLISH 46 USER MANUAL EPRO 31 10K 20K 30K 13 TECHNICAL SPECIFICATIONS 2 2 ONLINE UPS 31 INDICATORS INDICADORES LCD Pantalla de Cristal Liquido LCD ALARM ALARMAS Full Status Error Codes and Real Time Values Estado Codigos Error y Valores Acoustic Beep Alarm Alarma sonora Battery Mode Low Batt Overload UPS Failure Modo Bateria Baja Bat Sobrecargas Falla PRODUCT SIZE amp NET WEIGHT TAMANO Y PESO NETO SIZE UPS 31 with batt 592 x 250 x 5 6 mm 815 x 250 x 826 mm 815 x 300 x 1000 mm SIZE UPS 31 NB with NO internal batt 592 x 250 x 5 6 mm 592 x 250 x 5 6 mm 815 x 250 x 826 mm SIZE Ext Batt Cab Baterias Externas 592 x 250 x 5 6 mm 592 x 250 x 5 6 mm 830 x 250 x 576 mm WEIGHT Kg UPS 31 with batt 83 164 234 WEIGHT Kg UPS 31 NB with NO internal batt 28 40 64 WEIGHT Kg Ext batt Cab Baterias Ext 67 119 119 PACKING Individual Small Pallet per Unit EMPAQUE Equipo en Pallet Individual SIZE UPS 31 with batt 700 x 385 x 823 mm 920 x 385 x 1071 mm 920 x 450 x 1250 mm SIZE UPS 31 NB with NO internal batt 700 x 385 x 823 mm 70
37. designed to offer clean bump less and highest quality power to your computer related equipments protecting also your valuable data Power delivered by UPS is 100 sine wave as main line According to AC Line status the UPS mav operate in following modes ONLINE NORMAL Mode When UPS is turned off by selecting ON push button in front panel and AC Line is normal it enters into ONLINE NORMAL mode Under this mode UPS Inverter powers outputs and the energy is taken from DC voltage coming from AC DC converter Batteries are charged by AC Line if required BATTERV Mode Also known Inverter Mode Under ONLINE NORMAL mode when UPS detects a problem in AC input Line or black out it enters in battery mode Under this mode UPS takes energy from its batteries to power outputs There are no transfers neither micro cuts on UPS outputs as inverter was already working the only difference is that energy for outputs is now coming from batteries Transfer time is actually Zero 0 ms UPS also can enter in battery mode when it is turned on without an acceptable AC input ECO Mode There is an energy saving function that makes UPS to power its outputs with Line directly If under this mode UPS detects AC input is out of acceptable range it enters into Normal Online mode If an AC failure occurs under ECO mode the UPS s inverter starts working draining energy from batteries There is a transfer time of 4 ms typical This mode is configured and ac
38. disable in factory settings It must be enable if required When programmable function is disable output 2 operates in same manner than output 1 EPRO 31 10K NB 20K NB 30K NB UPS 3 phases IN 380V L L 8 220V L N amp 1 phase OUT 220V L N for 380 220V systems UPS cabinet only includes electronic parts Batteries must be external Qutput 1 L1 N1 This is the standard UPS output It can provide 100 of the total capacity in watts of the UPS In battery mode this output is powered until UPS shutdowns because energy of the batteries has been drained Qutput 2 L2 N2 This is a programmable output able to provide 100 of total UPS capacity This output can be configured to power off automatically in battery mode by reaching a programmable timer In this way non critical equipments connected to output 2 can be disconnected when timer limit is reached leaving battery energy available for critical loads connected to output 1 Programmable function of output 2 is disable in factory settings It must be enable if required When programmable function is disable output 2 operates in same manner than output 1 EXBATT BATTERY CABINETS If external batteries are required for 230 120V models or for extending runtime EXBATT external batteries can be connected directly to the UPS EXBATT 33 T10K EXBATT for EPRO 31 10K Includes 20 batteries 12V 9AH with DC breaker 50Amps DG voltage 240Vdc nominal EXBATT 33 T20K EXBATT for EPRO 31 20K Includes 40
39. e batteries can be charged and discharged hundreds of times However they will eventually wear out This is not a defect or failure so that batteries wear out is not covered by this warranty Battery lifetime will depend of operative conditions like working temperature type and frequency of discharging cycles Higher the temperature shorter will be the lifetime Frequent and deep discharging cycles also will short lifetime For critical applications batteries should be revised and replaced periodically Long storage longer than 6 months without required recharging will wear out batteries This situation is not covered by this limited warranty since this is not considered as a defect Check recharging instructions on user manual Warranted Products EPRO series 1K to 10KVA 1 phase or 2 phases models Conditions Limited Warranty PRO11 1 Subject to the conditions of this limited warranty this product is warranted to be free from defects in materials and workmanship at the time of its original purchase by end user Warranty time is 1 year on electronic parts and 1 year on batteries Standard warranty times could vary depending on country region or extended by purchasing warranty options Please check warranty conditions by country region in our web www integra ups com 2 lf during the warranty period this product fails to operate under normal use and service due to defects in materials or workmanship authorized distributor or service center
40. e connected to appropriate electrical service according to selected model Technical specs sticker in the UPS shows the UPS power ratings DO NOT connect this UPS to any of its own power outlets this could damage the unit permanently If external battery cabinets are connected to UPS it is necessary to install one DC breaker between UPS and each external battery cabinet Original External Battery cabinets normally include its own input breaker LEAK CURRENT PROTECTION In many countries now a day it is legally required to install protections against current leakage to protect human beings in cases of leaks o discharges to ground It is responsibility of the end user and or electrical contractor selecting and including these protection devices in the electrical circuit of the UPS www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 9 USER MANUAL EPRO 31 10K 20K 30K CIRCUIT BREAKERS AND WIRING SELECTION afitegra Breakers and Gauge of the wires used in the installation must be rated to drive current values in Amps as indicated in below tables NOTE every country has its local electrical requirements and regulations If local electrical regulations require higher rates than suggested values in this section please follow local regulations INPUT 3PH OUTPUT 1PH EXT BATT MODEL BREAKER amp WIRING BREAKER amp WIRING BREAKER amp WIRING Breaker 63 Amps AC Curve D Max Nominal Current Ph N 45A in normal
41. eal figure Parameter 3 the voltage range is from 0V to 9 9V and the default value is 0V Parameter 2 you may choose Add or Sub to adjust charger voltage Parameter 3 the voltage range is from 0V to 9 9V and the default value is 0V NOTE Before making voltage adjustment be sure to disconnect all batteries first to get the accurate charger voltage Any modification should be suitable to battery specifications Parameter 2 you may choose Add or Sub to adjust inverter A voltage Parameter 3 the voltage range is from 0V to 9 9V and the default value is 0V 130805 EPR0 31 10K 20K 30K ENGLISH 40 gt ntegra USER MANUAL EPRO 31 10K 20K 30K 16 Output voltage calibration Parameter 2 it always shows OP V as output voltage Parameter 3 it shows the internal measurement value of the output A voltage and you can calibrate it by pressing Up or Down according to the measurement from an external voltage meter The calibration result will be effective by pressing Enter The calibration range is limited within 9V This function is normally used for parallel operation Parameter 2 it always shows PH A as PHASE AUTO ADAPT Parameter 3 it allows enable or disable this function DIS Disables this function If disable UPS only accepts 120 difference between input lines ENA Enables this function If enable UPS will accept input lines with same phase or a difference of 240 C between them EPRO
42. erias Externas 3 EPO Emergencv Stop Parada Emergencia 9 AC Input Breaker Breaker de Entrada AC 4 Share Current for parallel UPS para UPS paralelas 10 Terminal block cover Tapa Regleta Conexiones 5 Parallel Port for parallel UPS para UPS paralelas 11 MBS Bypass Switch Interruptor Bypass 6 Smart port Puerto Inteligente 18 Ground Terminal Block Cover Cubierta terminal de Tierra MODEL EPRO 31 20K MODEL EPRO 31 20K NB 2 99900 20900 oooo f B Ullcoos Ac 44 cece yy sss o 99000 20000 v s JJ O oo 2000 y as 2 ak A N Z E INS K N AN CAN lt A N ALE m NS lt a f K N 1 AL Ny N o WYN AN A Y 1 N MN AW DO lt x N N N Ss FIS N 2 lt Z fi Q o www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 5 Pr USER MANUAL EPRO 31 10K 20K 30K ntegra 1 RS232 7 FAN for power stage Ventilaci n Forzada etapa de potencia 2 USB 8 EXBATT connector Conector Baterias Externas 3 EPO Emergencv Stop Parada Emergencia 9 AC Input Breaker Breaker de Entrada AC 4 Share Current for parallel
43. g overload After repetitive small overloads UPS has Disconnect devices from UPS until solving 2 beeps per second changed to BVPASS mode overload Then power off UPS and re star it By Pass activated Code 43 UPS has been automatically powered off Disconnect devices from UPS outlets until because overload solving overload Then power ON Active OVER LOAD Continuous beep Code 14 15 or 17 UPS has been automatically powered off Check short circuit problem in devices because short circuit detected at output connected to UPS Active SHORT Continuous beep Parallel communication lost Check parallel cables and PAR 00X text on A each LCD If problem is solved reset alarm with UP and DOWN simultaneous key 1 beep s selection Any of the error codes activated Probable internal UPS failure Contact service center Backup time is lower than expected Batteries are not fully charged or maybe they Let UPS recharge batteries during 6 hours Intermittent are worn out If it does not solve the problem batteries maybe need to be replaced www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 45 USER MANUAL EPRO 31 10K 20K 30K 13 TECHNICAL SPECIFICATIONS 1 2 ONLINE UPS 31 Capacity Capacidad Input Dutput Entrada Salida INPUT ENTRADA Phase Fases Input Range Rango de Entrada Freguencv Range Rango de Frecuencia Power Factor Factor de Potencia TH
44. ing a digital multi meter and confirm all output voltages are similar Maximum acceptable deviation should be 3Vac or lower Typically 1 5Vac xx If difference between output voltage values is higher than 3Vac we suggest to adjust them by function 15 You can reduce Sub or increase Add voltage output voltage for inverter in each UPS as required www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 23 USER MANUAL EPRO 31 10K 20K 30K 14 If AC output voltages are similar lower than 3Vac please set to ON external output breakers for all UPS progressively Start with UPS N 1 then UPS N 2 etc After that all UPS outputs are connected in parallel 15 Check to confirm there are no error or alarm messages on LCDs At this moment all UPS are working in NORMAL Online mode and connected in parallel 16 It is time to power on equipments connected to UPS output Power on progressively one by one Check on UPS LCDs how power output rises meanwhile equipments are powered on Once all output load is connected check power output is below 100 At this moment UPS parallel system is powering your system in NORMAL Online mode www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 24 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra 8 OPERATION INTERFACE UPS FRONT PANEL PUSH BUTTON FUNCTION DISPLAY TOWER FRONT PANEL ON ENTER POWER N Keep selected during 1 second to power UPS
45. mode under any situations Parameter 3 ENA Bypass enabled When selected Bypass mode is activated DIS Bypass disabled When selected automatic bypass is acceptable but manual bypass is not allowed Manual bypass means users manually operate UPS for Bypass mode For example pressing OFF button in AC mode to turn into Bypass mode Parameter 3 000 999 Set the maximum discharge time from 0 min to 999 min UPS will shut down to protect battery if the discharge time arrives before the battery is under voltage The default value is 990 min DIS Disable battery discharge protection and backup time will depend on battery capacity Parameter 3 ON Output 2 is set to be power on OFF Output 2 is set to be power off If UPS restarts this setting will go to ATO ATO Output 2 is configured as programmable output It will be powered ON until time or voltage per battery configured in function 11 is reached Output 2 will power off if low battery level is reached before time limit Parameter 2 001 It allows to configure shutdown time in minutes from 0 to 300 minutes for output 2 When in battery mode UPS reaches cut off time output 2 is powered off Parameter 2 002 It allows to configure shutdown battery voltage in Vdc per battery When in battery mode low battery level is reached UPS power off output 2 130805 EPRO 31 10K 20K 30K ENGLISH 39 USER MANUAL EPRO 31 10K 20K 30K 12 Neutral loss detection
46. mps DC Curve C Wiring min recommended size 6 AWG 16mm2 Breaker 150Amps DC Curve C Wiring min recommended size 3 AWG 35mm Recommended cable size according to 1999 NEC 301 17 based on 30 C air ambient temperature for single cable IMPORTANT NOTE BYPASS Input breakers and cables are rated to drive current in bypass mode Bypass mode is connected through 1st phase R N only so that current in bypass mode is 3 times approx higher than in normal mode In normal mode input power is distributed in 3 input lines WARNING N Above wiring and breakers rates are only a suggestion The wire size is strongly affected by diverse factors such as Operation temperature wire length type of wire quantity of conductors and Kind of installation Electrical contractor must assure an appropriate selection for wire and protection devices sizing for complying with local regulations for electrical installations Wiring colors must be selected according to local directives and regulations www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 10 USER MANUAL EPRO 31 10K 20K 30K 4 UPS INSTALLATION SINGLE UPS TERMINAL BLOCK AC LINES CONNECTION PROCEDURE e Make sure the UPS is Off before starting the installation Remember to check all wires to be connected are not powered including external batteries UPS TERMINAL BLOCK PREPARATION Remove cover of terminal block at the UPS rear panel UPS
47. n its position to avoid access to wiring 4 Check EPO connections e EPO Port closed Wired EPO function disabled e EPO port connected to an emergency switch EPO function available by activation of Emergency Switch which must be Normally Closed type in order to guarantee that UPS will shut down when circuit opens 5 Check Maintenance Bypass Switch MBS located in UPS rear panel is in UPS position and its cover is duly installed 6 Make sure all external protection devices in input and output lines are in open OFF position SINGLE UPS START UP PROCEDURE Make sure all equipments connected to UPS are off Power AC input at electrical panel board by setting input AC lines circuit Breaker to ON Put Battery Bank breaker to ON Only for Ex Models If using external battery pack Put AC INPUT Breaker to ON in UPS rear panel LCD in front panel starts to show bypass mode UPS Outputs are powered although UPS is off because it is on By Pass mode At this moment output power is being supplied by AC Input Power Line Start up the UPS by pressing On push button in front panel until beep is heard and ON message displayed on top of the LCD 7 Fev seconds after the UPS leaves By Pass mode to enter in Normal Online Mode also known as AC Mode 8 Power on sequentially each equipment connected to UPS output The front panel LCD should show the load increase as equipments Start 9 Once all equipments are on the total power consumption lo
48. not install the UPS outdoors or near water sources nor in wet environment e Do not install the UPS in sites exposed to sun light or heat sources Temperature at operation site should never rise over 35 C Batteries life shortens over 25 C e Installation site must be dry fresh free of dust fibers and any other objects conductors or not suspended in the air that could get into the UPS thru the ventilation system Fan e Do not block UPS ventilations UPS INPUT AND OUTPUT POWER LINES PROTECTION AC LINES PROTECTIONS DEVICES All UPS Inputs and outputs must be protected by circuit breakers and current leak protections Protection capacity and type must fulfill local regulations as well as directives from this manual Grounding must be according to local directives as well DC PROTECTIONS DEVICES For Ex models with external batteries there must be also DC Circuit Breakers between UPS and battery bank Some Models include a DC breaker on the rear panel for external battery pack protection otherwise an external DC Circuit breaker must be installed MATERIALS AND ELECTRICAL DEVICES Verify that all electrical lines involved in installation are open circuits and free of dangerous voltages before starting inspection tasks All switches related to these electrical lines must be in OFF position before starting UPS installation After disconnecting power from electrical lines involved in installation check again with a digital vol
49. omia para las salidas normales N3 Converter Mode Function allows to set output frequency at constant value 50Hz or 60Hz when input Frequency is within 40 70 Hz El modo de Conversion de Frecuencia permite fijar la salida a 50 o 60Hz siempre que la frecuencia de entrada se mantenga entre 40 y 70 Hz Derate capacity to 60 of total capacity when Frequency converter mode is activated La capacidad en VA Watts se degrada y baja hasta el 60 en modo Convertidor de Frecuiencia When output voltage is set to 208V output capacity is derated to 80 of total capacity in Watts For example 10KVA model derates to 8KVA Cuando el voltaje de salida se ajusta a 208Vac L N se pierde un 20 de capacidad de salida Por ejemplo el modelo 10KVA baja a 8KVA Maximum working altitud is 4 000m Over 1 000m output derates 1 every 100m Altura maxima de operacion es 4 000m Sobre los 1 000m la potencia de salida disminuye un 1 cada 100m Efficiency for 208 120V models are 5 to 10 lower than reported values for 400 230Vac models La eficiencia de los modelos 208 120V son de 5 a 10 menores a los modelos 400 230V www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 47 USER MANUAL EPRO 31 10K 20K 30K ntegra 14 LIMITED WARRANTY Support If a failure or problem is detected please check troubleshooting section in user manual If problem cannot be solved please contact authorized service center or authorized dealer Batteries Rechargeabl
50. oval of INTEGRA Limited Warranty PRO11 INTEGRA does not warrant that the operation of this product will be uninterrupted or error free during its lifetime If product fails to work the maximum liability of INTEGRA under this limited warranty is expressly limited to the lesser of the price you have paid for the product or the cost of repairing or replacement of any hardware components that malfunction in conditions of normal use In no event will INTEGRA be liable for any damages caused by the product or the failure of the product to perform including any lost profits or Savings or special incidental or consequential damages INTEGRA is not liable for any claim made by a third party to INTEGRA or to final user INTEGRA is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware product USA Headquarters SPAIN Headquarters Latin America Headquarters 10540 NW 26th St Ave Can Bordoll 60 Nave 4 Zona Ind San Vicente II Calle F A11 Doral FL 33172 Sabadell 08202 Maracay Tel 1 305 406 3664 Tel 34 93 745 9694 Tel 58 243 551 7023 www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 48
51. ps com 130805 EPRO 31 10K 20K 30K ENGLISH 30 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra Description When the output frequency is set to CF the inverter will output constant frequency 50 Hz or 60 Hz At this mode the UPS will have no bypass output but still charge battery LCD display NI 4 L 4 2 55 L 6 L 4 23 Oniv if UPS is connected to parallel svstem Batterv mode Description When the input voltage frequeney is beyond the acceptable range or power failure UPS will backup power from battery and alarm will 4 seconds LCD display N E d L J 2 7 f z qe FER ecu NPUT TPUT j www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 31 1 w 4 ji ALA USER MANUAL EPRO 31 10K 20K 30K ntcgra Battery Test Description LCD display www integra ups com Bypass mode Description When input voltage is within acceptable range and bypass is enabled turn off the UPS and it will enter Bypass mode Alarm beeps every two minutes LCD display A E YP L 9 When UPS is in AC mode or CVCF mode press Test key for more than 0 5s Then the UPS will beep once and start Battery Test The line between I P and inverter icons will blink to remind users This operation is used to check the battery status
52. ra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 28 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra FUNCTION DISPLAY ACCORDING TO OPERATION MODE In each mode UPS will show some different alternating screens as described below Operating mode status UPS Power On When UPS is powered on it will enter into this mode for a few seconds as initializing the CPU and system LCD display a 00 a GGA w oaas 000 DAA Hz LILILI Hz j No output mode Description When bypass voltage frequency is out of acceptable range or bypass is disabled or forbidden UPS will enter into no output mode if powering on or turning off the UPS It means the UPS has no output Alarm beeps every two minutes LCD display O Only if UPS is connected to parallel system www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 29 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra AC mode Description When the input voltage is within acceptable range UPS will provide pure and stable AC power to output The UPS will also charge the battery at AC mode normal mode LCD display cnn cnn A Oe JUL INPUT OUTPUT ECO mode Description When the input voltage is within voltage regulation range and ECO mode is enabled UPS will bypass voltage to output for energy saving LCD display ju Ss a Ll 7 www integra u
53. re trving to follow this procedure Requirements for removing one UPS in operative UPS 1 This operation must be performed only by qualified and trained personnel 2 This operation must be coordinated with the system administrator System administrator must know about the related risks of this procedure since the system could be shut down during operation because external reasons like f during this operation occurs a failure in main AC line battery backup of remaining UPS could not be enough to keep system running before reconnecting removed unit External breakers could be activated randomly during operation so system could be tripped 3 There must be a detailed plan to perform this procedure identifying all maintenance activities to be performed on removed unit before reconnecting it 4 Remaining UPS must be able to support the power system after selected unit is removed 5 Each UPS must have their own external protections to allow total electrical isolation 6 There must be enough physical room to allow comfortable access to all UPS of the system Note if any of the above requirements cannot be complied below procedure must not be performed In case all requirements can be complied proceed as follow 1 Power off selected UPS by OFF button in front panel Note OFF button must be selected twice If OFF is selected only one time UPS will not respond Once UPS is turned off it will shut down its outputs but remaining LCD on This
54. ring 6 hours 30 C a 45 C Every 2 months During 6 hours SAFETY STANDARDS EMS RS IEC EN 61000 4 3 Level 3 EMS EFT IEC EN 61000 4 4 Level 4 EMS SURGE IEC EN 61000 4 5 Level 4 EMS CS IEC EN 61000 4 6 Level 3 TRANSPORTATION ISTA 1A This product has been designed to operate in industrial and commercial applications If it is used in different application some considerations for avoiding interferences could be necessary www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 2 ARA USER MANUAL EPRO 31 10K 20K 30K ntcgra 2 AVAILABLE MODELS EPRO 31 10K 20K 30K UPS 3 phases IN 380V L L 8 220V L N amp 1 phase OUT 220V L N for 380 220V systems This kind of UPS includes electronic and internal batteries in same UPS cabinet This UPS offers 2 kind of outputs Qutput 1 L1 N1 This is the standard UPS output It can provide 100 of the total capacity in watts of the UPS In battery mode this output is powered until UPS shutdowns because energy of the batteries has been drained Output 2 L2 N2 This is a programmable output able to provide 100 of total UPS capacity This output can be configured to power off automatically in battery mode by reaching a programmable timer In this way non critical equipments connected to output 2 can be disconnected when timer limit is reached leaving battery energy available for critical loads connected to output 1 Programmable function of output 2 is
55. table high frequency for bypass 50 Hz Setting range is from 51 0Hz to 54 0 Hz 60 Hz Setting range is from 61 0Hz to 64 0H7 The default value is 54 0Hz 64 0Hz Parameter 3 Enable or disable ECO function You may choose following two options DIS disable ECO function ENA enable ECO function If ECO function is disabled voltage range and frequency range for ECO mode still can be Set but it is meaningless unless the ECO function is enabled Parameter 2 Low voltage point in ECO mode The setting range is from 5 to 10 of the nominal voltage Parameter 3 High voltage point in ECO mode The setting range is from 5 to 10 of the nominal voltage Parameter 2 Set low frequency point for ECO mode 50 Hz system Setting range is from 46 0Hz to 48 0Hz 60 Hz system Setting range is from 56 0Hz to 58 0Hz The default value is 48 0Hz 58 0Hz Parameter 3 Set high frequency point for ECO mode 50 Hz Setting range is from 52 0Hz to 54 0 Hz 60 Hz Setting range is from 62 0Hz to 64 0H7 The default value is 52 0Hz 62 0Hz www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 38 r USER MANUAL EPRO 31 10K 20K 30K quissra 08 Bypass mode setting www integra ups com Parameter 2 OPN Bypass allowed When selected UPS will run at Bypass mode depending on bypass enabled disabled setting FBD Bypass not allowed When selected it s not allowed for running in Bypass
56. tivated from LCD panel There is specific input voltage range and input frequency range to configure for ECO mode BV PASS Mode UPS 3 1 Under BYPASS mode UPS outputs are powered by AC Line since this is a 3 phases input 1phase output UPS in BYPASS model all required input current is conducted through Line 1 L1 or R This mode can be caused bv operator bv means of the maintenance switch on the rear panel or from LCD panel when OFF button is activated but it mav also happen automaticallv bv UPS malfunction or overload detected at UPS outputs FREQUENCY CONVERSION Function This UPS offers a very sophisticated function named frequency conversion CF that allows UPS to generate power output at determined frequency value 50Hz or 60Hz no matter input frequency value UPs will be able to generate output at 50Hz even input source is at 60Hz or generate 60Hz even if connected to 50Hz source This function can be configured and activated by LCD Revise configuration section of this manual IMPORTANT NOTES 1 Under CF mode UPS will disable BYPASS mode Since UPS has been configured to generate output with frequency value different to input frequency BYPASS mode is disable to avoid a not acceptable frequency value at output 2 When CF function is activated maximum power output is de rated to 60 of maximum nominal capacity For example for a 10KVA 8KW model when CF is activated maximum output is decreased to 6KVA 4 8KW www integ
57. tmeter that are free of dangerous voltages IMPORTANT Warning label must be placed on primary involved circuit breakers to alert there are maintenance personnel working on these Circuits to avoid accidental actuation on involved breakers www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 8 ALA USER MANUAL EPRO 31 10K 20K 30K ntegra TOWER UPS INSTALLATION SITE CONSIDERATIONS This product has been designed to be used indoors protected from water direct sun light dust and extreme temperature Install the UPS in well ventilated location or air conditioned room Temperature must be always in acceptable range according to technical specifications table of this manual It is strongly recommendable controlled room temperature between 21 C to 24 C for longer battery and UPS life There must be minimum 1 meter free room distance between UPS and any wall or object It will allow better ventilation and it will allow service UPS when required Do not put any object on the UPS do not apply any force over UPS Do not cover UPS ventilation 100cm min 40 min 100cm min 40 min ELECTRICAL REQUIREMENTS MANDATORY All Power lines must be protected by magneto thermal protection devices against over current breakers with capacity and technology appropriate to effectively accomplish its function as indicated in this manual Moreover installation grounding must be correct This UPS must b
58. y mode Beeping once every 4 seconds Yes Fault mode Beeping continuously Overload Beeping twice everv second Others Beeping once everv second Beeping continuously www integra ups com 130805 EPRO 31 10K 20K 30K ENGLISH 44 AA USER MANUAL EPRO 31 10K 20K 30K ntegra TROUBLESHOOTING PROBLEM DESCRIPTION PROBABLE ROOT CAUSE SUGGESTED ACTION AC input failure alarm active Input power cord is connected into UPS outlet Check input power cord connection 1 beep 4s however AC input source is OK UPS cannot be powered on even AC input is OK EPO function is active Re establish emergency power off switch and set UPS in normal mode Beep alarm 1 beep s 6 LCD shows FP A UPS cannot be powered on even AC input is OK ON push button is not been selected properly Push ON button during 2 seconds or longer 1 beep s alarm is active and LCD shows Internal or external batteries are not properly Check battery connection A connected Code 02 N Input Neutral not connected or input phase Check input Neutral connection Reset fuse open alarm in parameter 03 on LCD If input phase fuse is broken replace it UPS overloaded Disconnect devices from UPS outlets until Intermittent N qe OVER LOAD solving overload 1 beep s 2 beeps per second UPS overloaded UPS has changed to BYPASS Disconnect devices from UPS outlets until intermittent AN R OVER LOAD mode to avoid internal damage solvin
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