HC BLACKBERRY SERVER
Contents
1. DNS Primary sis Lui DB MySCL MS SCL DS Add Hc Enterprise Modu cluster amp manage thses through singla interface Exchange Server 2007 MBX server 4 15 SharePoint m a i G T Dynamics 1 ie LE Ut Spread Exchange Roles across diffrent servers in Cluster 15 DNS Secondary L1 HC uses single centralized database with reduced redundancy improved security measures and easy management This database server must have Window s OS amp MS SaL About BlackBerry Server BlackBerry Enterprise Server redefines power and flexibility for IT administrators Engineered for mission critical environments you gain built in availability powerful administrative features efficient monitoring tools and advanced security in a platform that can grow with your company Hosting Controller 2009 All Rights Reserved 0 e HOSTING HC BlackBerry User Manual CONTROLLER With BlackBerry Enterprise Server for Microsoft Exchange your employees will have push based access to the following applications on their Black Berry Smart Phones gt gt gt Microsoft Exchange email Microsoft Exchange calendar contacts and scheduling Instant messaging applications such as Microsoft Office Live Communications Server 2005 and Microsoft Office Live Communications Server 2007 Web based Java ME and Web Services applica2. Enable Enable Enable 5 Select Windows Family gt gt Mail Server It opens following screen Windows Family Linux Family Web Server DNS Server Mail Server Mail Server Services Mail Enabled Select Mail Servers BlackBerry Enterprise Server BlackBerry Service Mailbox Properties Mailbox Size Q v Enable Database Server SharePoint Server Dynamics CRM Server Options M http Ipswitch corn http SmartMax com IceWarp http IceWarp com MailEnable http MailEnable com MDaemon http Alth cam SmarterMail http SmarterTools com M Exchange2007 http Microsoft com Server Default 2 HOSTING CONTROLLER 5 Global Settings First of all enable Mail Service then select Mail Server Select the mail server as Exchange 2007 as it is the only mail server that supports BlackBerry Server and then enable BlackBerry Enterprise Server Select your required options from the list for other services as well and select Save Settings It updates the changes and enables BlackBerry Server for your cluster as shown below Hosting Controller 2009 Rights Reserved 11 HOSTING HC BlackBerry User Manual CONTROLLER Dynamics CRM Server M Enable IMail http Ipswitch corn MailMax http SmartMax com IceWarp http IceWarp com Select Mail Servers MailEnable
3. HOSTING CONTROLLER HC BLACKBERKY SERVER User Manual Hosting Controller 1998 2009 Rights Reserved e HOSTING HC BlackBerry User Manual eS Contents Trope tin ING CO scree a ie 3 Documenp 3 RSS CPR a E 3 Mairo de O a E ho 4 1010 EN O 4 eA 4 HC a buxo rH ee 4 5 ec diuc isbou MT 6 Pelote Al O rm 6 POS ene RDS 8 Steps to Follow lll MN NEN 8 Enable BlackBerry Servae Baden 8 Add BlackBerry Server MIMI 12 Managing BlackBerry Rs I EE nnne 15 Contact Us NT EUR ERE oos 17 Hosting Controller 2009 Rights Reserved 2 2 HOSTING HC BlackBerry User Manual CONTROLLER Proprietary Notice 2009 Hosting Controller Rights Reserved This document is the property of and contains proprietary information of Hosting Controller No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying or recording for any purpose other than consideration of the technical contents without the written acquiescence of a duly authorized representative of Hosting Contr
4. C ap n webadmini Web Mail Page 1 1 3 Select your required mail domain and then select BlackBerry to activate BlackBerry services on the mailboxes of the selected mail domain It shows all the mailboxes for the selected mail domain as Hosting Controller 2009 All Rights Reserved Es e HOSTING HC BlackBerry User Manual CONTROLLER Tools BlackBerry Mail Domains Mailboxes o o Mailboxes of app2 com Total Mailboxes 1 Display Name Email Address Status webadmini webadmini app2 com Not Activated 4 Select your required mailbox and then activate BlackBerry services on the selected mailbox Selecting Activate opens following screen Activate BlackBerry in NewTest com Activation Settings Display Name webadmini Email Address webadmini NewtTest com Activation Password Random Password Password Validity hours maximum 720 hours IT Policy No Policy Found Activate BlackBerry Display Name It is the name of the mailbox for which you are going to activate BlackBerry services Email Address It is the email address of the mailbox user that you are going to activate Activation Password Select the checkbox to assign it a randomly generated password To assign a password of your own choice uncheck this checkbox Password Validity Specify number of hours after which the password gets expire IT Policy Select IT policy from the list as required S
5. http MailEnable corn MDaemon http AItM corn SmarterMail http SmarterTaals com 2 007 http Microsoft com BlackBerry Enterprise Server BlackBerry Service Enable Exchangez007 Only Add BlackBerry Server To make your server a BlackBerry Server you have to add a server and assign it a role such as BlackBerry Server Follow these steps to make your server a BlackBerry Server 1 Go to General gt gt Server Manager Home Sign Out Host Admin hcadmin Language English Hosting_Controller General 4 Server Manager Welcome r R Q e Nerei Hosting Controller is complete hosting automation solution and Profile Display Change Online Quick Domains an ideal application to diversify web hosting servers in cluster Settings Password Tutorials Links environment for both Windows amp Linux servers This is all what L JL L J you need to put your hosting business on auto pilot Hosting Manager Hosting Plans Message Center Control Panel Summary System Information Billing System Reports Windows Family Available Servers Total Instances Resource Usage Toolbox Web Server 0 Websites DNS Server 0 DNS Zones Tools Mail Server 0 Mail Domains Auto Signup l Database Server 0 Databases SharePoint Server 0 SharePoint Sites Linux Famil System No Linux server found My Server Migration
6. Servers Status Plans Tickets Server Status Help All servers up and running 7 Trouble Ticket Message Center ASK HC E It opens following screen O Hosting Controller 2009 Rights Reserved 12 BlackBerry User Manual Server Manager My Servers Server Name Manage Your Servers Server Name Primary IP Address e HOSTING CONTROLLER Oi 39 Global Settings Add Server Total Servers 0 OS Family Licensing Status Build Number Status No server found Page 1 of 1 2 Go to Add Server it opens following screen Add a Server Friendly Mame Primary IP Address Operating System Wh at is the Role of this Server in the Cluster Server Role E Web Server E DNS Server C Mail Server E Database Serwer C SharePoint Server C Dynamics Server Friendly Role Capacity 700 Websites 300 ONS Zones Mail Domains Activations 700 SharePoint Sites 700 CRM Sites Enterprisebb gt 192 168 0 237 Windows Family Purposing Everyone Reseller End User gt Everyane Reseller End User I everyone Resclier End User NB Everyone Reseller End User 8 300 Databases It is the list of available servers you can select one as per your requirements Primary IP Address It is the unique IP Address of the selected Server Operating S
7. describe each of them in detail Enable BlackBerry Server Follow these steps to enable BlackBerry Server for your cluster 1 Login as Host Administrator to Control Panel Hosting Controller 2009 All Rights Reserved 0 BlackBerry User Manual Control Panel Login Username Password Language English If vou have forgotten your passwerd click on the Forgot Password link to have a reminder sent to you at the e mail address you specified during registration Forget Password powered by Hosting Controller 2 After successful login following screen is displayed Hosting Controller 2009 All Rights Reserved e HOSTING CONTROLLER HOSTING HC BlackBerry User Manual CONTROLLER Home Sign Out Host Admin Language English Hosting_ Controller Ex General y Server Manager Welcome F R fe e Hosting Controller is complete hosting automation solution and Profile Display Change Online Quick Domains an ideal application to diversify web hosting servers in cluster Settings Password Tutorials Links environment for both Windows amp Linux servers This is all what Jl you need to put your hosting business on auto pilot Hosting Manager Hosting Plans Message Center Control Panel Summary System Information Billing System Reports Windows Family Available Servers Total Instances Re
8. e server where BES User Admin Service is installed or you wish to install BlackBerry Enterprise Server Name Specify BlackBerry Enterprise Server name in this field Hosting Controller 2009 Rights Reserved 14 HOSTING HC BlackBerry User Manual eomm Select Add Server to apply the changes It adds a BlackBerry Server with the specified information Managing BlackBerry Enterprise Server In order to manage BlackBerry Server logon as a Reseller Web Admin and follow these steps as stated 1 Goto Toolbox Tools section as shown below General Tools Options s Server Manager sel arri cd System Services Domains Hosti D Cia Hosting Manager 32 ta Ma Hosting Plans Mail Manager SharePoint CRH DNS Manager Billing System Reports v aes d B tools Stats Manager DSN Manager D tration FrontPage Manager Auto Signup i o 5 System TY Scripting Manager Index Server Manager ASPFusion COM Manager SSL Manager My Server Migration Help 1 7 Trouble Ticket Ruby On Rails fx TAN D AT 2 9 D LU LT LT LE NN 2 Select BlackBerry it opens following screen Tools BlackBerry Mail Domains Mail Domain Name Ez Advance Search Mail Domains Total Mail Domains 4 _ Mail Domain Owner Web Mail Access NewTest com webadmini Web Mail C 1 com webadmini Web Mail
9. elect Activate BlackBerry It activates BlackBerry services for the selected mailbox user with the specified information Hosting Controller 2009 All Rights Reserved 16 e HOSTING HC BlackBerry User Manual CONTROLLER Contact Us In case of any ambiguity query regarding HC and BlackBerry configurations please feel free to contact us at support hostingcontroller com Hosting Controller 2009 All Rights Reserved 17
10. ew clusters as per your requirements HC Installation You have to first install it on database server having windows operating system It can be a standalone server and can have other roles such as Web Mail and DNS as per your requirements For further assistance refer to HC Installation Guide HC Pre requisites and Working Before Installation you should know the pre requisites of HC You have to install Microsoft SQL Server Instead of this if you want you can also download HC installer in which MSDE is bundled free depending on your requirements You have to install Mail Server such as Mail Enable or any other For websites you have to install IIS and DNS Following figure illustrates working of HC in a cluster environment Hosting Controller 2009 All Rights Reserved 4 0 HOSTING HC BlackBerry User Manual CONTROLLER Add multiple mail servers in a cluster on Window s amp Linux ie gt amp Even manage Exchange mail server simultaneously in cluster along with other mail Servers ou can get your dedicated servers from different vendors around the world placed in different data centers and still have the option to manage them through single interface in a cluster environment HC gives the freedom to use any operating system Windows Linux on the servers amp manage it through single 4 interface
11. oller Document Conventions TERMS SYMBOLS WHAT THEY MEAN The Bold amp UPPERCASE text is used to highlight vital terms in the BOLD document This symbol is used as a sign for NOTE It reminds about certain noteworthy steps or takes your attention towards the significant tasks to be done or gives additional information for your ease This symbol is used as a sign for WARNING It highlights some steps that cannot be skipped or should be followed as stated to avoid errors and confusion Target Audience This document is intended for HOST ADMINISTRATORS RESELLERS WEB ADMINISTRATORS who need to install configure and manage BlackBerry Server with HC It explains all the technicalities and functionalities of server configuration in detail In addition to that it also states the required steps to ensure flawless working of BlackBerry Server with HC 1 15 assumed that you have successfully installed HC and performed all the prerequisites to configure a BlackBerry Server Hosting Controller 2009 All Rights Reserved 3 e HOSTING HC BlackBerry User Manual CONTROLLER Introduction About HC It enables web hosting companies to manage all their servers both Windows amp Linux through centralized interface You can add multiple mail servers within a cluster and offer MS Exchange amp SharePoint hosting You can expand your business with HC from one server to cluster of servers It allows you to add n
12. source Usage Toolbox Web Server 1 0 Websites DNS Server 1 0 DNS Zones Tools Mail Server 1 0 Mail Domains Auto Signup Database Server 0 Databases SharePoint Server o SharePoint Sites Linux Famil System No Linux server found My Server Migration Tickets Plans Servers Status Server Help All servers up and running E 7 Trouble Ticket Message Center ASK HC 3 Go to General Server Manager as highlighted in the previous screenshot It opens following screen Server Manager My Servers b o e Server Name pp A Search My Servers Add Server A Global settings Manage Your Servers Total Servers 0 No server found or Se lol Page 1 of 1 4 to Global Settings It opens following screen Hosting Controller 2009 All Rights Reserved 10 BlackBerry User Manual Server Manager Global Settings Windows Famil Web Server Web Server Services User Accounts ODBC DSN COM Registration Index Server Catalogs ASPFusion Components Sub Domains Domain Registration IP Based Domains FrontPage Extension Shared SSL ACL Adjustments e e My Servers Add Server Linux Famil DNS Server Database Server SharePoint Server Dynamics CRM Server Iv Options Serv U e M Enable Enable Enable Enable Enable Enable Enable
13. t further communicates with BES User Admin Service This BES user administration service finally communicates with BES Server Therefore it implies that HC should be installed on the system which contains BES User Admin Client HC and BlackBerry Server Installation Option 1 BESUserAdmin Client exe BlackBerry Enterprise Server BES BES User Admin Service Figure 01 HC and BlackBerry Installation Option 1 It is to inform that the above image illustrates the recommended installation You can install BES User Admin Client BES User Admin Service and HC on the same server as well Hosting Controller 2009 All Rights Reserved 7 e HOSTING HC BlackBerry User Manual CONTROLLER HC and BlackBerry Server Installation Option 2 BlackBerry Enterprise Server BES Figure 02 HC and BlackBerry Installation Option 2 B BES User Admin Client and BES User Admin Service can reside on same system M It 15 recommended by RIM BES Provider not to install BES User Admin Service and BES Server on the same server machine Post Installation Steps Once you have installed HC and BlackBerry Server you need to configure the entire setup You have to follow these steps as stated to omit faults amp errors during BlackBerry Server configuration Steps to Follow Configuration of BlackBerry Server comprises of mainly two steps i e Enable BlackBerry Server and Add BlackBerry Server Later sections of this document
14. tions Other enterprise applications and systems such as Customer Relationship Management CRM and Enterprise Resource Planning ERP Key Features Some of the salient features of BlackBerry Enterprise Server are as follows gt For IT Administrators o Advanced Mobile Management through administrative console o Built in High Availability and Reliability o Enhanced Application Deployment and Management o BlackBerry Enterprise Transporter Tool gt For End Users Remote File Access Email Folder Management Enhanced Calendar Functionality Synchronization of public and private contacts Flag emails for follow up Listen to Windows Media Audio WMA files O O O O G Before Installation B BlackBerry Server is mail server dependant It is functional only if your mail server is MS Exchange Server 2007 otherwise not On BlackBerry Server install HC as a Subsequent Server Hosting Controller 2009 All Rights Reserved 6 2 HOSTING HC BlackBerry User Manual CONTROLLER Prior to install HC and BlackBerry Server you must know the followings gt Three different components are involved in BES configuration that are o BlackBerry Enterprise Server BES o BES User Admin Client o BES User Admin Service gt All these components can be installed on three different systems but HC should be installed on the server where BESUserAdminClient exe is placed gt communicates with BES User Admin Client tha
15. ystem It shows the supported operating system Server Role It allows you to select role for the server you are going to add Role Capacity It shows the maximum limit of supported domains DNS mail domains databases Activations on Web DNS Mail Database BlackBerry Server respectively Hosting Controller 2009 All Rights Reserved 0 e HOSTING HC BlackBerry User Manual CONTROLLER Purposing It allows you to specify end user for the selected server You can dedicate your server to only resellers as well as to everyone according to your requirements 3 Select Next to proceed it opens following screen BlackBerry Server General Settings Admin Client Server Name Enterprisebb Admin Client Path ciXblackberryXinstallationXbb client ad Admin Client Password eese Confirm Password eese Admin Service Server Name BlackBerry Enterprise Server Add Server Admin Client Server Name It is the name of the server where BESUserAdminClient exe is placed and is installed Admin Client Path Select Browse to specify the exact path where BESUserAdminClient exe is placed Admin Client Password It is a password that BESUserAdminClient exe uses to communicate with BES User Admin Service It is created at the time of BES User Admin Service installation Confirm Password Re type the password for confirmation Admin Service Server Name Specify name of th
Download Pdf Manuals
Related Search