Smart Label Printers User`s Guide Models 620, 650, and 650SE
Contents
1. Connecting the SLP to a Power Outlet 1 Connect the supplied AC adapter to the back of the SLP and to a power outlet DC IN 2 The printer powers on automatically when connected to AC power The Status Light will flash if no labels are loaded in the printer Form Feed Button Power Button Status Light 10 Connecting the SLP to Your Computer Use the USB or serial cable provided with the SLP 620 650 or 650SE to connect the SLP to your computer CAUTION Connecting or disconnecting the interface cable while the printer is turned on may damage the printer Follow these steps 1 Make sure that the SLP is turned off If the Status Light is on hold the Power Button until the SLP is turned off 2 Connect the printer to your PC or Mac When using the USB cable e Insert the USB cable into the USB port on your PC or Mac e f all USB ports are in use you may need to purchase a USB hub e Connect the other end of the cable into the appropriate port on the back of the SLP When using the serial cable e Insert the serial cable into the serial port on your PC or Mac e Connect the other end of the cable into the appropriate port on the back of the SLP SLP Serial port Computer Computer USB port Serial port SLP USB port USB cable Or Serial cable 11 Setting up the Printer If the printer is not recognized using the installation wizard you will need to set up your printer manually2. Do not attempt to service the printer yourself as this can expose you to dangerous voltage points or other risks Repair service should be performed by a trained technician 3 Do not use this printer near water or in extreme humidity 4 Be sure to hold only the connector end of the power cord or interface cable when disconnecting Repeated pulling on the cable could damage the cable 5 If any of the following conditions occur turn off the printer and unplug the power cord from the power outlet e The power cord is damaged or frayed e Liquid has been spilled on the printer or the printer has been exposed to rain or water e The printer does not recover from an error or the printer does not operate normally when the operating instructions are followed e The printer exhibits a distinct change in performance such as emitting a strange noise odor or smoke 6 Before using your SLP please remove the clear protective tape covering on the Print Engine Cover and Roll Cover 7 When the SLP is unused for a period of time without a label rubber of the Platen may become stuck This condition may cause the printer malfunction To avoid this please keep a label loaded in the SLP even when not in use 8 Donotuse the SLP without closing the Print Engine Cover 2 Installation For best performance we recommend that you install your printer on a flat surface in a location that satisfies the following environmental conditions e
3. To do so follow these steps Prepare the Roll of Labels 1 Open the Smart Label printer software 2 Under the Label pull down menu select Printer Set up 3 Select Add a printer 4 Select how your printer is connected and click Done Loading a Roll of Labels Prepare the Roll of Labels 1 Remove the sticker from the beginning of the roll of labels Note Make sure there is a black mark on the label backing as shown in A WORD ABOUT LABELS 2 If necessary cut between the labels to create a leader Roll Waste Roll Prepared end Cut here E gt So If the end of the roll is not prepared as shown above cut between the labels leaving as much backing as possible on the end of the roll to act as a leader 12 Load the Roll of Labels 1 Make sure the power cord is connected and the printer is turned on The green Status Light should be flashing 2 Pressthe left and right side of the Roll Cover and lift up the edge of the Roll Cover to open Roll Cover 13 3 Remove the Spindle from the SLP and insert the label roll into the Spindle 4 Insert the labels and Spindle into the SLP Adjust the guides to fit the labels as shown below Label Guides SLP provides three types of labels which have different paper width Insert each label into positions shown in the figures below 5 W Lor o
4. replacement parts and accessories CONTENTS INTRODUCTION e 5 About Your Smart Label Printer enne 5 Software Features dit pete afe fte bite eiit Pier bed 5 GETTING STARTED 4 ct eh ate hese tei bete een nte s dd Iesu Acer ee 6 What You Ne6d n ee ie de t tede Laie edad ed PUE egeta tede de 6 AWord aboutlabelS et T a A deve NEC Te da pee duds 7 Caring for Eabels eite c ee e tot Le Prec e E ev tus 7 Installing the SLP 620 650 or 650SE sse nennen eene nennen nn 8 Installing the Software ssssssssssssseeseeneeeeeneen nennen enne r enne nn nentenn nennen nnns 9 Connecting the SLP to a Power Outlet sssssssssssee eene 10 Connecting the SLP to Your Computer sssssssssssseeeeem eene 11 Setting up the Printer c ccccccceceeceene cece cece eeeeeeeeaeeeeeeeeeecenaeaeeeeeeeesesesaeeseeeeeeeseeenneeneeees 12 Loading a Roll of Labels tee te eer e rene n Cen EE eae RE RR HE PUDE RE a Fea EAR 12 Testing thie Printer i act ees n deae C ni oc dC en s ev zr ec Foe de idee 15 CHANGING LABELS AND PRINTER CARE sssssesseseeneeer eene st enne nennen nennen 16 Caring Tor Your Printer idi tr eed ados dared tte eed nee 16 Off Line and On Line Mode ssssssssssssssseeeeee eene eene nen rene n nnne enne 17 Changingia babel Roll ect eere tere teo da aae te beraten coe at 17 Adjusting the Position of Labels essssssss
5. Feed Button to manually feed the card in a couple of times you may also gently pull the card to guide it through the Platen Form Feed Button 4 Properly dispose of the used card 21 SPECIFICATIONS Smart Label Printer 620 650 and 650SE The Smart Label Printer is a compact printing device ideally suited for label printing applications There are no built in fonts and any text must be converted to a bitmap image by a host computer or device for printing Developer information can be found on our website at www siibusinessproducts com Printer Print Speed 70 mm sec max 100 mm sec max 650 USB Operating voltage DC5 7 V to DC6 3 V DC11 4 V to DC12 6 V Current consumption 23A 28A Normal Current consumption 25A 3 0A Maximum 4 48 in W x 6 77 in D x 5 83 in H 113 8 mm W x 172 0 mm D x 148 0 mm H Dimensions 22 Compliance Table Check the list below to see if the printer and its accessories can be operated in destination countries and comply with the regulations Y Compliant SLP620 Countries SLP650 PW B0625 W1 U PW B0625 W1 E PW B0625 W1 B PW B0625 W1 A PW B1230 W1 U PW B1230 W1 E PW B1230 W1 B PW B1230 W1 A EU except United Kingdom EFTA Tunisia Y Mea Y SOU Wd qc i gt ie e mel ee singapore v fame ERN ERN New Zealand 1 1 Ask your SII sales representative if you want to operate the products in other countries than
6. Not subject to vibration e Not exposed to direct sunlight e Dust free e Condensation free e Temperatures 59 F to 95 F 15 C to 35 C e Humidity 30 RH to 80 RH non condensing ABOUT THIS GUIDE As you ll soon realize the Smart Label Printer is easy to set up and use Chances are once you ve read what you need to know in order to get going you won t have to use this guide except as a quick reminder or a reference This guide will help you set up your SLP 620 650 and 650SE install the software and use your SLP In writing this guide we assume that you are familiar with common operations using Microsoft Windows XP Server 2003 Vista or Windows 7 on a Windows compatible PC or Mac OS X 10 5 or later on an Apple Macintosh computer This guide has six sections for easy reference Introduction provides some general information about the SLP 620 650 and 650SE as well as the Smart Label program Getting Started provides instructions for connecting the SLP 620 650 and 650SE to your Windows compatible PC or Mac and loading labels into the printer It also describes how to use on line help Changing Labels and Printer Care provides information for replacing a label roll and taking care of your SLP Specifications provides SLP 620 650 and 650SE specifications Technical Support and Service provides technical support and service information Ordering Labels and Parts provides information for ordering SmartLabels
7. SII Smart Label Printers User s Guide Models 620 650 and 650SE U00128837201 For Windows XP Server 2003 Vista and Windows 7 or Mac OS X 10 5 or later Smart Label Printers Series Seiko Instruments Inc Smart Label Printers User s Guide Models 620 650 and 650SE U00128837200 November 2012 U00128837201 February 2013 FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications
8. ge e A Smart Label Printer SLP 620 650 or 650SE e Safety Precautions Accessories e Smart Label software with User s Guide e USB cable e Serial cable e AC adapter PW B0625 W1 U PW B0625 W1 E PW B0625 W1 B PW B0625 W1 A PW B1230 W1 U PW B1230 W1 E PW B1230 W1 B PW B1230 W1 A e Starter roll of SmartLabels e Quick Start Guide SY A Smart Label Printer Safety Precautions Installing the Software Installing the Smart Label Program for MacOS X 1 Insert the Smart Label CD If the installer does not appear automatically double click the CD on your desktop or in the left pane of a new Finder window 2 Double click the file SlISmartLabelPrinter mpkg The installer will appear Follow the on screen instructions 3 Mac OS X 10 5 or later will automatically set up your printer once the SLP is connected Installing the Smart Label Program for Windows 1 Insert the Smart Label CD The installation wizard starts automatically on most systems If the introductory screen doesn t appear after a few seconds do the following 2 Click the Windows Start button then point to Settings and choose Control Panel 3 Double click Add Remove Programs then click the Install button Follow the install wizard to assist with installation Please note If your printer is not recognized or all label templates do not appear you will need to set up your printer within the SLP printer software Please see Setting up the Printer
9. he use of Seiko Instruments SmartLabels Other brands may not be engineered to provide optimum trouble free results with your Smart Label Printer they may not work with your SLP or they may damage it and void your warranty Caring for Your Printer Your SLP 620 650 or 650SE is a high precision device that s designed for trouble free operation Just follow these few precautions Note The SLP 620 650 or 650SE is designed for use only with Seiko Instruments SmartLabels Use of improper labels may damage the printer and void your warranty Don t operate the printer in a dusty environment Keep the printer out of direct sunlight Turn off the printer when not in use Pull out the power plug when the printer is not in use for a long time Discarding Old Printers When discarding old and used Smart Label Printers please follow the disposal or recycling regulations in your area 16 Off Line and On Line Mode Pressing and releasing the Power Button toggles the printer between off line and on line mode An amber Status Light indicates that the printer is off line There is no communication with the computer when the printer is off line This feature is a handy way to stop printing so you don t waste labels while you delete labels from the print queue Changing a Label Roll This procedure describes how to remove and replace label rolls e You can load a different type of label at any time you don t have to wait until all of the
10. ight 5 Return the Platen Release Lever 6 Replace the Print Engine Cover starting at the bottom and push the top edge forward until the Print Engine Cover snaps into place 7 Make sure the labels feed through the paper inlet slot 19 Removing Stuck Labels If a label becomes stuck in your printer remove it as follows 1 Make sure that the SLP is turned off If the Status Light is on hold the Power Button until the SLP is turned off 2 Swivel the Roll Cover open With a pair of scissors cut the label stock between the label roll and the paper inlet slot 3 Remove the Print Engine Cover by pulling it toward you while pressing the left and right side of the Print Engine Cover 4 Release the pressure on the label stock by moving the Platen Release Lever forward When you let go of the Platen Release Lever it goes back to the original position Hold the Platen Release Lever until a label is removed 5 Remove the stuck label A CAUTION DO NOT touch the print engine It may be hot 6 Return the Platen Release Lever to the original position 7 Replace the Print Engine Cover starting at the bottom and push the top edge forward until the Print Engine Cover snaps into place 20 Cleaning the Printer When Using the Cleaning Card 1 Remove label stock from the printer 2 Insert the Seiko Smart Label Printer Cleaning Card SLP CLNCRD 3 The Cleaning Card should feed automatically or you can press the Form
11. ith your printer or they may damage it and void your warranty For information on ordering labels please choose the How to Order Labels command on the Help menu or refer to the Ordering Labels topic in on line Help You can order labels directly from Seiko Instruments on our website at the following address www siibusinessproducts com Ordering Parts For information on ordering replacement parts and accessories please refer to your SLP model in the Troubleshooting topic in on line Help You can order parts directly from Seiko Instruments on our website at the following address www siibusinessproducts com Seiko Instruments USA Inc Thermal Printer Div 21221 S Western Avenue Suite 250 Torrance CA 90501 USA Telephone 1 310 517 7778 Facsimile 1 310 517 7779 Seiko Instruments GmbH Siemensstrasse 9 D 63263 Neu lsenburg Germany Telephone 49 6102 297 0 Facsimile 49 6102 297 222 25
12. labels have been used e When you run out of labels the green Status Light on the front of the SLP flashes If printing is in process a message appears on the PC telling you that the printer is out of labels Removing the Old Roll CAUTION DO NOT pull on the labels to remove them from the printer This may cause labels to get stuck inside the printer 1 Tear off any printed labels If labels aren t torn off they may get jammed when you perform step 2 2 Press and hold the Form Feed Button The labels will reverse out of the SLP If this does not work see Adjusting the Position of Labels to release the Platen to remove the labels Loading the New Roll Prepare and load the new label roll as described in Loading a Roll of Labels 17 Adjusting the Position of Labels If you find the labels are advancing at an angle follow these steps to realign them 1 Make sure that the SLP is turned off If the Status Light is on hold the Power Button until the SLP is turned off 2 Swivel the Roll Cover open and remove the Print Engine Cover by pulling it toward you while pressing the left and right side of the Print Engine Cover 3 Release the pressure on the label stock by moving the Platen Release Lever forward When you let go of the Platen Release Lever it goes back to the original position Hold the Platen Release Lever until the adjustment of the label position completes 4 Realign the label stock so it is stra
13. listed above 1 SIS s s Note The compliant AC cable differs from country to country See the list below to find out which cable you need to connect in destination countries 23 Environment Operating Temperature 41 F to 104 F 5 C to 40 C Storage Temperature 4 F to 140 F 20 C to 60 C Operating Humidity 30 RH to 80 RH non condensing Storage Humidity 30 RH to 90 RH non condensing Particular papers are excluded Status Light Indicators LED Indicator State Off Power off Stand by Steady Green On line Steady Yellow Off line Blinking Green 1 Paper out Blinking Green 3 Cooling down Blinking Yellow 1 Paper jam Blinking Yellow 2 Buffer overflow Blinking Red 1 Head temperature error Blinking Red 2 Voltage error Blinking Red 3 Head error Blinking Red 5 Hard error The number refers to the number of blinks 24 TECHNICAL SUPPORT AND SERVICE Please refer to the Troubleshooting topic in on line Help for information on how to determine if your Smart Label Printer needs service and how to contact Seiko Instruments for Technical Support and repairs You can contact Technical Support on our website under the Support section at www siibusinessproducts com ORDERING LABELS AND PARTS Ordering Labels For best results we recommend the use of Seiko Instruments SmartLabels Other brands may not be engineered to provide optimum trouble free results with your SLP they may not work w
14. not expressly approved by Seiko Instruments could void the user s authority to operate the equipment Applicable EC Directives and Standards Directive Title 2004 108 EC EC Electromagnetic Compatibility Directive 2006 95 EC EC Low Voltage Directive 2011 65 EU Restriction of the use of certain hazardous substances RoHS Directive 2009 125 EC Directive on Eco Design of Energy related Products Standards Title EMC EN55022 class B EN61000 3 2 EN61000 3 3 EN55024 LVD EN60950 1 For use in Turkey Complies with Electrical and Electronic Equipment Directive Turkiye deki Kullan c lar i in EEE Y netmeli ine Uygundur Copyright Copyright 2012 2013 by Seiko Instruments Inc All rights reserved No parts of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Instruments Inc No patent liability is assumed with respect to the use of information contained herein While every precaution has been taken in the preparation of this publication Seiko Instruments USA Inc assumes no responsibility for errors or omissions Nor is any liability assumed for damages resulting from the use of information contained herein Further this publication and features described herein are subject to change without notice Trademark Information SII and the SII logo are registered tradema
15. o Al AS 5 Insert the free end of the label roll label side down into the paper inlet slot Push the label stock into the paper inlet slot until you feel a slight resistance Continue pushing gently The SLP automatically feeds the labels through and aligns the end in the exit slot If the label end doesn t appear through the exit slot Press and release the Form Feed Button to advance the labels 14 6 Close the Roll Cover At the time be careful not to close the Roll Cover on your fingers Loy Testing the Printer A quick test lets you know your printer is operating properly and that the labels are loaded correctly Testing the SLP 620 650 and 650SE 1 Press and hold the Power Button for 2 seconds to turn the printer standby 2 Press and hold the Form Feed Button and then press the Power Button The green Status Light will begin to flash Do not release the Form Feed Button 3 To print the serial number and firmware version e While holding the Form Feed Button press and release the Power Button once and release the Form Feed Button 4 To print the density test e While holding the Form Feed Button press and release the Power Button twice and release the Form Feed Button 15 CHANGING LABELS AND PRINTER CARE The SLP 620 650 and 650SE uses advanced thermal print technology to provide crisp high contrast printing There are no ribbons or cartridges to replace For best results we recommend t
16. rks of Seiko Instruments Inc Smart Label Printer is a registered trademark and SmartLabels SmartCapture SmartCopy and Smart Label Icons are trademarks of Seiko Instruments USA Inc Other brand and product names are trademarks or registered trademarks of their respective holders IMPORTANT SAFETY INSTRUCTIONS The following symbols are used in this User s Guide WARNING Warning statements are used to indicate actions that may result in risk of severe personal injury or loss of life printer or other property or may result in risk of minor personal injury i CAUTION Caution statements are used to indicate actions that may result in damage to the Warning 1 Useonly the AC adapter provided with this printer or an AC adapter that has been approved by Seiko Instruments for use with this printer Use of an incorrect AC adapter may cause risk of overheating or fire 2 Donot bend or place a heavy object on the power cord as it could damage the cord and result in risk of electric shock or fire Do not use the power cord if damaged or frayed 3 The thermal head may become quite hot after printing Be careful when changing labels and cleaning the thermal head Caution 1 Never insert objects of any kind into this printer as they may touch dangerous voltage points or short out parts and may result in a risk of fire or electric shock Never spill liquid of any kind on the printer 2 This printer contains no user serviceable parts
17. s Notebook labels Shelf labels Videocassette labels Software Features The Smart Label program provides a rich set of features to simplify your labeling needs WYSIWYG editor displays labels as they will print Prints in background so you can work with other applications while labels are printing Print labels one at a time or whole mailing lists Object oriented user interface makes it easy to include text pictures barcodes etc on your label Mixed text possible within each text object different font types sizes and styles bold italic underline can be included on a single line Shrink to fit and word wrap ensure that addresses and other text fit on the label Built in database to save labels and formats in user definable database categories Find feature makes it easy to locate saved labels by label name database field or words within the label Contact based records updated automatically from label addresses GETTING STARTED What You Need In order to use your SLP and software you need to have the following PC Users e Windows XP Server 2003 Vista or Windows 7 e IBM PC or compatible using 233MHz or higher Pentium compatible CPU e Minimum 64MB RAM 128MB recommended e 1 5GB hard disk space e USB port or RS232C serial port e CD ROM or DVD drive Mac Users e Mac OS X v10 5 or later e PowerPC G4 867MHz or higher G5 or Intel processor e Minimum 512MB RAM e Minimum 9GB hard disk space e USB por
18. ssssseeeeeeneen nemen nnn 18 Removing Stuck Labels sssssssssssssseseeeeeeee eene ene nemrnr nnne nennen nnn nnn 20 Cleaning the Printer iiis Renee deine nile te e uiae kc EYE OD gea Fee ERR EEEE AAEE EETA 21 SPECIFICATION S 5 eret ee eoe me tun etse te dates 22 Smart Label Printer 620 650 and 650SE sssesseee emen nnne nnns 22 Status Light Iridicators edt tegere ae crie pueda esce stel ER de dn eo Pede 24 TECHNICAL SUPPORT AND SERVICE sse nenne nnnm nrr nennen nnne rennen nenne 25 ORDERING LABELS AND PARTS arta oeei dee nari ird ende eut Lee E E E aut 25 Ordering Labels toti ertet batte he purdbsis ettet anatara titas 25 Ordering Rats x onte ra ps e ane la eed ha ere de Ee eee 25 INTRODUCTION About Your Smart Label Printer The Smart Label Printer is the best way to instantly print one at a time labels Direct thermal printing technology does not use ink toner or ribbon just labels The SLP produces fast laser quality output on a variety of label sizes with the ability to print text graphics POSTNET codes and barcodes With the wide variety of available SmartLabels you can use your SLP to create labels for just about anything Here are some examples Envelope labels Barcode labels File folder labels e Business Appointment Card e Video Tape Name badge labels Security Voucher CD or DVD labels Shipping labels Jewelry labels Storage container labels Binder label
19. t e DVD drive A Word about Labels For best results we recommend the use of Seiko Instruments SmartLabels Other brands may not be engineered to provide optimum trouble free results with your SLP they may not work with your printer or they may damage it and void your warranty SmartLabels are available in a wide variety of sizes and colors to properly label almost anything The SmartLabels have a mark on the backing of each label that the SLP 620 650 and 650SE uses for top of label alignment Check to be sure the labels have this mark before loading them into the SLP Note Older SmartLabels did not have this mark Be sure that the SLP 620 650 and 650SE are listed as supported printers on the SmartLabels package Caring for Labels The labels are sensitive to heat moisture and light With this in mind e Store labels in a cool dry place e Do not scratch or rub labels with a hard object e Do not expose labels to high heat or direct light for an extended period of time e Keep organic solvents away from labels Installing the SLP 620 650 or 650SE Here you ll find out how to unpack and set up your new SLP As part of the setup process you ll load a roll of standard address labels and run a quick test Unpacking the SLP Carefully remove the printer and its components from the box It s a good idea to save the box and packing materials in case you need to store or ship the printer Accessories vary depending on the packa
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