KEYPhantom™ USB
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1. KEYPhantom USB Rapid Downloader is compatible with Figure 1 Installation Diagram Windows 2000 XP Vista This utility is highly recommended 3 Retrieving Log the log downloads very quickly compared to the traditional method of scrolling keystrokes into an editor there are more The log of keystrokes can be retrieved from the KEYPhantom features such as log filtering and firmware upgrading using either the Text Editor or Windows Utility method as shown in table 1 4 sample kpr KeyPhantom USB Rapid Downloader Eile Edit Processing Optiorgs Log Download S W Windows Utility Note Upgrade to a Corpor4 Note Or consider purchas Method of Download log using a Download log using a downloading Windows utility the standard text editor log KEYPhantom USB Windows Toolkit Operating Windows Windows all system 2000 XP Vista versions Linux all version DOS BeOS Oy 2 Mac OS all versions Advantages Recommended for Recommended for Windows users log is Linux or Macintosh downloaded very users works in any quickly log can be text editor filtered keyboard layouts can be changed log is more comprehensive See chapter 4 See chapter 5 Table 1 Methods for retrieving log of keystrokes from the KEYPhantom USB pwr 2006 04 25 12 03 Ws ts 2006 04 25 11 42 gt elcome to the KEYPhantom USB Rapid Downloader Select the P clearly Doesnt2. ii Page 15 KEYPhantom USB Users Guide to anyone on the U S Treasury Department s list of Specially Designated Nationals or the U S Commerce Department s Table of Denial Orders GOVERNING LAW This Agreement shall be governed in all respects by the laws of New Zealand except for conflict of laws provisions The parties agree that for any dispute controversy or claim arising out of or in connection with this Agreement venue and personal jurisdiction shall be in a court with competent jurisdiction located in New Zealand SEVERABILITY The provisions of this Agreement will be deemed severable and the invalidity or unenforceability of any provision will not affect the validity or enforceability of another provision hereof ENTIRE AGREEMENT This Agreement constitutes the entire agreement and understanding between the parties and may be amended only by a writing executed by both parties All Materials are the property of DesignREM Ltd Copyright 2004 2006 DesignREM Ltd All Rights Reserved 16 Page
3. thas lt ts 2006 04 25 11 43 gt is look better lt RShift Tab gt QWERTY UIOP lt Tab gt qwertyuiop ASDFGHJKL zx evhnim f Import the log From a KE Phantom USB NUM Figure 2 KEYPhantom USB Rapid Downloader utility 4 Page Page 5 KEYPhantom USB Users Guide KEYPhantom USB Users Guide 5 Retrieving the log using a text editor Open any word processor or any text editing program It is recommended that you use Microsoft Wordpad Wordpad comes with all versions of Windows Wordpad can be launched by selecting Start Run then typing Wordpad into the text entry box Wordpad is also available by selecting Start Programs Accessories Wordpad 1 Type phxlog into Wordpad This is the default password that is set at the factory If you make an error typing in the password sequence start typing the password from the beginning again Do not press any keys after the password Do not press the enter key after the password 2 You should now see the menu appear on the screen see Figure 3 on the next page 3 In order to view the contents of the memory press the 1 key At this point the memory contents will be displayed on the screen 4 After you have finished viewing the contents of the memory you may wish to erase the contents of the memory This is done by pressing the 3 key The menu will be re displayed when the memory has been fully erased 5
4. After you have erased the contents of the memory press any key to exit the menu The KEYPhantom will display Record mode on the screen to indicate that you have exited the menu Any key other than the numbers 0 to 9 will also exit the menu You have now learned most of the things that you will need to know in order to use the KEYPhantom Read on to learn about the other options 6 Page Ei Document WordPad File Edit View Insert Format Help phxlag Press c for compatibility mode KEYPhantom tm USB Corporate SE 1568KB Firmware v2 1 0 1515 www keyphantom com ROOT MENU 1 Full memory download 2 Partial mernory download 3 Erase memory quick 4 Erase memory thorough 5 Modify password 6 Diagnostics 7 Firmware upgrade mode 8 Options 9 Speed 0 Quit Select Figure 3 KEYPhantom USB menu The following menu options are available from the KEYPhantom USB device 1 Full Memory Download When you select the Full Memory Download option the KEYPhantom will begin sending the memory contents to the screen When the entire memory has been displayed the menu will be sent to the screen Pressing any key will abort the download process 2 Partial Memory Download Page KEYPhantom USB Users Guide When you select the Partial Memory Download option the KEYPhantom will first ask which point in the log to begin sending from It will then begin sending the mem
5. IED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE DesignREM S SOLE LIABILITY FOR ANY BREACH OF THIS WARRANTY SHALL BE IN DesignREM S SOLE DISCRETION i TO REPAIR OR REPLACE YOUR DEVICE DesignREM will honor this warranty only if you inform DesignREM of your problem with the Device during the applicable warranty period and promptly provide evidence of the date the Device was originally purchased This warranty is void if you violate the terms of this Agreement To invoke the warranty complete the warranty form found in the back of the Operating Guide or at www keyphantom com Send the completed warranty form the defective device and a copy of the purchase receipt or other evidence of the purchase date to Allen Concepts Inc 1900 W Chandler Blvd Suite 15 264 Chandler AZ 85224 Include your name address and telephone number Allen Concepts Inc on behalf of DesignREM will repair or replace the device and return it to you If the device is working properly and the password stored inside the Device does not match the password provided on the Warranty Form you will be charged 40 for resetting the password The Device will be returned to you along with the new password and an empty log FORGOTTEN PASSWORD 14 Page KEYPhantom USB Users Guide If you have forgotten your password send the Device to ACI 1900 W Chandler Blvd Suite 15 264 Chandler AZ 85224 Include your name address and telephon
6. KEYPhantom USB Users Guide KEYPhantom USB USB Keylogger This page is intentionally left blank Users Guide Page KEYPhantom USB Users Guide Website For Frequently Asked Questions Troubleshooting or more general information feel free to visit us at http www keyphantom cony Werranty Claims Please do not return devices to the place of purchase In the event that a device is defective please browse to http www keyphantom cony warranty Instructions are provided for repair replacement of a defective device All warranty claims must be submitted in the original anti static bag with identification sticker in place Warranty claims which are due to a forgotten password will be charged a 40 fee for resetting the device to its factory default password Please note that as the contents of the flash is encrypted resetting the password will erase the contents of the log Terms of Use All users must agree to the terms described in the Use Agreement located at the end of this guide before using this device If you do not agree to the terms described DO NOT USE THE DEVICE Trademarks Wordpad is a trademark of Microsoft Corporation Microsoft Windows is a registered trademark of Microsoft Corporation KEYPhantom is a trademark of DesignREM Limited 2 Page KEYPhantom USB Users Guide 1 Overview The KEYPhantom USB device records USB keystrokes from any PC or Macintos
7. USB Forensic model KP USB 305 only Use this menu to alter the date and time for the time stamping of the log The date time stamps in the log are inserted every 60 seconds The date time in the unit is automatically set whenever a firmware upgrade takes place and can be set using the KEYPhantom USB Rapid Downloader see chapter 4 9 Speed Certain older computers will not work properly if the menu is generated at extremely high speed If the menu exhibits the occasional incorrect character use the Speed menu option to slow the menu operation down Most modern computers will easily handle menu generation at the fastest speed If you are using a Macintosh the fastest menu speed you can use is setting 5 O Quit When you are finished with all KEYPhantom activities be sure to choose the Quit option from the menu 10 Page KEYPhantom USB Users Guide 6 Firmware Upgrade The KEYPhantom USB is completely firmware upgradeable See figure 4 below See http www keyphantom cony firmware for instructions and the Windows utility to perform the firmware upgrade If you experience any compatibility problems with your KEYPhantom email support keyphantom com Most problems can be resolved within 1 5 business days GUI Firmware Upgrade for KEYPhantom c 2005 DesignREM Ltd firmware toolkit licensed from www microchipC com KeyPhantom The upgrade is being applied to yo
8. e number ACI will reset your password and charge you 10 for this service The Device will be returned to you along with the new password Users should be aware that resetting the password also clears the log INDEMNIFICATION You agree to defend indemnify save and hold DesignREM harmless from any and all claims demands liabilities costs or expenses including direct indirect incidental or consequential damages and reasonable attorney s fees resulting from the Device including loss of business or profit LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY WHETHER TORT CONTRACT OR OTHERWISE SHALL DesignREM OR ITS SUPPLIERS OR RESELLERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING WITHOUT LIMITATION DAMAGES FOR VIOLATION OF THE RIGHT TO PRIVACY VIOLATION OF WIRETAPPING STATUTES LOSS OF GOODWILL WORK STOPPAGE COMPUTER FAILURE OR MALFUNCTION OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES IN NO EVENT WILL DesignREM BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE EVEN IF DesignREM SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY THIRD PARTY EXPORT CONTROLS You may not export or re export the Device or the Program i into or to a national or resident of Cuba Iraq Libya Sudan North Korea Iran Syria or any other country to which the U S has embargoed goods or
9. h computer from the moment the computer is powered on It is compatible with any operating system running on a PC or Macintosh including Windows 95 98 98SE 2000 XP Vista Linux BeOS DOS or OS 2 or Mac OS This guide covers the following devices available from www keyphantom com e KEYPhantom USB Home 256K Product code KP USB 301 e KEYPhantom USB Corporate 1024K Product code KP USB 302 e KEYPhantom USB Corporate SE 1568K Product code KP USB 303 e KEYPhantom USB Forensic 2048K Product code KP USB 305 For a comparison between these products see http www keyphantom cony comparison 2 Installation Installation of the KEYPhantom is very simple the KEYPhantom USB is inserted between the USB keyboard and the PC 1 Unplug the USB keyboard cable from the back of the computer 2 Plug the USB keyboard into the KEYPhantom cable 3 Plug the KEYPhantom USB cable into the back of the computer with the keyboard cable still attached See figure 1 below Page 3 KEYPhantom USB Users Guide KEYPhantom USB Users Guide 4 Retrieving log using a Windows utility The log of keystrokes can be downloaded using a Windows utility namely the KEYPhantom USB Rapid Downloader See the screenshot in figure 2 below The KEYPhantom USB Rapid Downloader is available from http www keyphantom cony rapiddownload The
10. issible Uses in the United States for as long as you own the Device b view copy print and distribute copies of the information provided by the Device provided 1 the information is used for informational purposes only and 2 any copy of the information or portion thereof includes the following copyright notice c 2000 2006 DesignREM Inc All Rights Reserved This license is limited to the rights above Therefore you are expressly prohibited from taking any other action with the Device including but not limited to a modify reverse engineer de compile or disassemble the Device or the Program b make any attempts to defeat the code protection which is in place on the internal microcontroller c make any attempts to read or copy the Program d attempt to open the casing around the Device Page 13 KEYPhantom USB Users Guide e rent lease lend or sublicense the Device to others f transfer your rights to another unless the recipient agrees to the terms of the Agreement LIMITED WARRANTY DesignREM warrants that the Device if provided by DesignREM is free from defects in material and workmanship and for ninety 30 days from the date of original purchase of the Device provided the Device was not subject to accident abuse or improper use THIS IS A LIMITED WARRANTY AND ALL OTHER WARRANTIES ARE EXPRESSLY DISCLAIMED INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE NON INFRINGEMENT OR IMPL
11. must consist of the letters A Z 5 Passwords are not case sensitive 6 The KEYPhantom will prompt you to enter the password and then re enter the password 7 If the password is forgotten or lost the device must be returned to the factory for a reformat It is recommended that the password be written down in the event that it is forgotten 8 The password has a maximum length of 17 characters 9 The number of combinations for the password is 26 or 1 133 827 315 385 150 725 554 176 It is virtually impossible that anyone else could guess your password 6 Diagnostics Displays diagnostics information about the device including the percentage of the device used encryption status date time for Forensic units and more 7 Firmware Upgrade Mode Used to upgrade the firmware in the device to add additional features such as encryption of the data inside the device anda larger memory size To download the KEYPhantom Windows Toolkit utility used to upgrade the firmware inside the device browse to http www keyphantom cony firmware See chapter 6 for more information Page 9 KEYPhantom USB Users Guide 8 Options Language The language that the menu is displayed can be changed If you wish to support for additional languages to the device such as French German J apanese or Arabic email support keyphantom com 8 Options Date Time This section is applicable to the KEYPhantom
12. ory contents to the screen 3 Erase Memory quick When you select the Erase Memory quick option the KEYPhantom will perform a quick erase of the log contents Note that unlike the menu option Erase Memory thorough it would still be possible in theory to recover the contents of the memory with a flash chip reader 4 Erase Memory thorough When you select the Erase Memory thorough option each sector in the flash is overwritten multiple times This option is useful if it becomes absolutely necessary to delete the contents of the log with no possibility of retrieval 5 Modify Password The default password set at the factory is phxlog It is highly recommended that the password be changed from the default setting There are a couple of points about the password that are very important Review and understand this section before you change the password 1 Select a unique password 2 Do not use a password or subset of a password that you are using elsewhere on your system 3 The password should not be a string of characters that would be typed in normal usage Examples of poor password choices would include father avenue your pet s name Here are some good password choices tabthett ddfrhome and ddghurdd A password should be 8 Page KEYPhantom USB Users Guide a consecutive set of characters that would never be typed except by someone who knew the password 4 The password
13. ral state and local laws MUST POST NOTICE of MONITORING If anyone other than you will be using the computer on which the Device is installed you agree to post a notice visible to each user of the computer to the effect that i activities on this system may be monitored and recorded and ii that anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals possible evidence of unauthorized or criminal activity such evidence may be provided to company or law enforcement officials SERIAL NUMBER FOR INVESTIGATING ILLEGAL ACTS 12 Page KEYPhantom USB Users Guide A unique serial number may be electronically stored in the Device to aid company and law enforcement officials in the investigation of any unauthorized or illegal acts that may be committed with the Device You agree to permit DesignREM to assist these officials by providing serial number and sales information as necessary in the course of the investigation DesignREM may request the assistance of its distributors and customers in providing information relating to the serial numbers of such Device s and you agree to cooperate with such requests LICENSE The Device contains software and firmware instructions the Program on the internal microcontroller The Device and Program are protected by copyright and other intellectual property laws DesignREM hereby grants you the right to a use the Program for the Perm
14. ur device now Do not unplug the USB cable or power off the device until complete Writing data Figure 4 KEYPhantom USB Firmware Upgrade Utility Page 11 KEYPhantom USB Users Guide USER AGREEMENT This Agreement is between DesignREM Inc DesignREM and you the user or installer of the KEYPhantom keystroke recording device the Device Your installation or use of the Device indicates your consent to all of the terms of this Agreement If you do not agree to any term of this Agreement do not install the Device Return the bag unopened to the place of purchase for full refund PERMISSIBLE USES The Device was designed and is to be used solely for parents to monitor what their children are doing on the computer and for businesses to monitor what their employees are doing on the computer the Permissible Uses IMPERMISSIBLE USES The Device may not be used to violate the privacy rights of others or to access or intercept electronic communications in violation of wiretap statutes or to violate company regulations Impermissible Uses Impermissible Uses include but are not limited to the following acts retrieval of credit card information passwords personal and or medical information confidential and or proprietary information or trade secrets Privacy and wiretapping laws change from time to time and vary from state to state It is your responsibility to ensure that you are in compliance with fede
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