BK-T680
Contents
1. S N gt Ag AIPA PMLA d SS SS X 7 SS gt 1 1 E Ee a OS XR H a x YAE E l CN T aD Kb PAGE RSS 1 K ii T he l ka ra e s LL i L d D d S L A g gt d a l ee Q a L a Cx L a T L r o r er m eee e ame me er ee ee ee ee ee a a Figure 4 8 3 PRESENTER space PRESENTER space PRESENTER space is inside the printer and its acceptable maximum length of receipt is 170mm If the length of receipt exceeds 170mm space needs to be reserved at the bottom of printer Height of reserved space H 2 receipt length 170mm 2 16 SN3C BK T680 Users Manual 4 9 Installing printer driver BK 1T680 printer provides driver for operation system as Windows 2000 Windows XP Windows server 2003 Windows Vista Windows Server 2008 Windows 7 and the installation includes typical installation and advanced installation 4 9 1 Typical installation Steps for typical installation are as following 1 Run Setup BK T680 EN V1 0 Setup exe Please read the legal agreement carefully If you agree to the terms of this agreement click on the I Accept button and then click on Next button CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT THE SOFTYARE PROVIDED WITH THIS AGREEMENT THE SOFT ARE 7 IS LICENSED AND ITS USE IS SUBJECT TO THE TERMS AND CONDITIONS BELOW IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT 1 LICENSE GRANT This software is only to be used with2. 2 Refer to steps 2 in 5 2 Cleaning print head and platen roller slightly press down the lock axis of top cover in the direction shown in figure 5 2 1 and open the top cover module 3 Check whether there is any wastepaper under the cutter blade and print head If so please take it out 4 Close the top cover if there is no wastepaper Caution lt Turn off the power before you remove the jammed paper 5 6 Clearing jammed paper in the presenter When any of the following errors occurs please remove the paper manually gt Paper is jammed into the path of presenter gt Paper does not enter into paper out path of presenter Remove jammed paper in the following steps 1 Refer to step 3 in 5 3 Cleaning paper out sensor slightly press down the latch on Presenter upper path in the direction shown in figure 5 3 1 and then remove Presenter upper path module 2 Remove the jammed paper 25 SN3C BK T680 User s Manual 6 Interface signal 6 1 RS 232 interface 6 1 1 Parameter Data transfer mode asynchronous serial communication Handshake mode RTS CTS control Voltage level MARK 3 to 15 V Logic 1 OFF SPACE 3 to 15 V Logic 0 ON Baud rate 1200 2400 4800 9600 19200 38400 57600 bps Data bit 8 bit or 7 bit Parity checkout None even or odd Stop bit 1 bit Connector 9 pins serial connector negative head Note Serial baud rate data bit parity bit are set by EEPROM 6 1
3. User s Manual Kiosk Printer BK 1T680 Shandong New Beiyang Information Technology Co Ltd SN3C BK T680 Users Manual Declaration Information in this document is subject to change without notice SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO LTD hereinafter referred to as SNBC reserves the right to improve products as new technology components software and hardware become available If users need further data about these products please feel free to contact SNBC or your local dealer No part of this document may be reproduced or transmitted in any form or by any means for any purpose without the express written permission of SNBC Copyright Copyright 2011 by SNBC Printed in China Version 1 0 Trademark Registered trademark of SNBC SN 3C Warning and caution N Warning Items shall be strictly followed to avoid injury or damage to body and equipment N Caution Items with important information and prompts for operating the printer SNBC has been approved by the following certifications ISO9001 Quality Control System IS014001 Environmental Management System OHSAS18001 Occupational Health and Safety Management System IECQ QC080000 Hazardous Substance Process Management System SN3C BK T680 Users Manual Safety instructions Before installing and using the printer please read the following items carefully 1 Safety warning N Warning Do not touch the cutter of the printer AN Warning
4. Recommended paper 1 Recommended continuous paper specifications TF50KS E2C Nippon Paper Industries Co Ltd F240AC F220 VP Mitsubishi Paper Mill CO LTD KFO60 FEAH NEW OJI Paper CO LTD F 7ONA FUJI PHOTO FILM CO LTD FV230A1 MITSUBISHI PAPER MILL CO LTD Table 2 2 1 Recommended paper 2 Recommended marked paper specifications The marked paper should not only meet the requirements for standard paper but also meet the following requirements lt Mark position User can select the position of mark located on thermal layer non thermal layer 4 SN3C BK T680 Users Manual lt When selecting mark it is recommended to use the following parameters v L1 mark width 8mmsL1Spaper width v L2 mark height 4mmsL2 lt 8mm v L3 mark interval 58mmsL2s305mm lt The reflectivity of marks is less than 10 the reflectivity of other part of the ticket within mark width along paper feed direction is over 75 There should be no character or pattern such as advertisement between two marks L3 Mark Figure 2 2 1 Schematic diagram of mark position Note lt 4 Because of paper shaking in paper feeding and paper parameter difference the mark position may have a tolerance of 1mm lt The mark height can be set by adjusting the printer configuration Caution lt Please use the recommended paper or its equivalents Using other types of paper may affect print quality and even reduce the print head lifetime l
5. etc Please refer to figure 3 3 1 for details SN3C BK T680 Users Manual 10 11 Figure 3 3 1 Appearance of print module and controlling parts 1 paper guide 2 POWER LED 3 ERROR LED 4 PAPER LED 5 RESET button 6 FEED button 7 CUT button 8 cutter 9 top cover locking axis 10 power socket 11 USB interface 12 serial interface 3 3 2 Print module description gt Top cover locking axis Press the top cover locking axis slightly to separate the print platen roller from print head so as to clear some errors CUTTON button Press this button to cut paper in any status no matter the printer alarms or not FEED button lt Ifthe printer doesn t alarm press down this button to feed paper lt Press this button continuously to feed long distance lt Pressing and holding the FEED button while powering on the printer for one second the printer will start and print a self test page the printout of which depends on the printer configuration Note Make sure that there is paper in the printer and the print head is not uplifted before starting self test for self test page please refer to Appendix 1 Self test page RESET button When pressing down this button the printer will execute its reset and the print data will be cleared CUT button Press this button to cut paper in any status no matter the printer alarms or not PAPER LED red When paper end or paper near end is detected PAPER L
6. the Presenter upper path module then the dustproof cover of paper out sensor located on Presenter path can be seen Wipe off dust and stains on the surface of the dustproof cover with soft cotton cloth dipped with pure alcohol it should be wrung out 23 SNIC BK T680 Users Manual Figure 5 3 1 Cleaning paper out sensor 4 Wait for 5 to 10 minutes until pure alcohol evaporates completely and then install the Presenter upper path module and turn on power 5 4 Cleaning retraction sensor When any of the following case occurs retraction sensor should be cleaned gt Presenter fails to transmit paper retraction information properly Cleaning steps for retraction sensor 1 Turn off the power 2 Shown as in Fig 5 4 1 you can view the retraction sensor at the retraction path of PRESENTER Wipe off dust and stains on the sensor surface with soft cotton cloth dipped with pure alcohol it should be wrung out Figure 5 4 1 Cleaning retraction sensor 3 Wait for 5 to 10 minutes until pure alcohol evaporates completely and turn on the power 24 SNIC BK T680 Users Manual 5 5 Clearing jammed paper in the cutter When any of the following errors occurs please remove jammed paper manually gt Paper jams between platen roller and cutter gt Paper accumulates at paper inlet of the cutter in the front of print head gt The cutter can t cut off paper Remove jammed paper in the following steps 1 Turn off the power
7. Table 6 1 1 Pin list of interface module 6 4 3 Interface connector Figure 6 4 1 Socket of interface module 6 5 Power interface Power connector is used to connect printer and external power supply device 6 5 1 Pin distribution Reference connector type molex 39 01 2020 Reference socket type molex 39 30 7025 29 SN3C BK T680 Users Manual E 2 CJA MOLEX MALE MOLEX FEMALE CONNETTOR 2PIN CONNETTOR 2PIN Figure 6 5 1 Power socket and connector Pin definition of power interface Pn Signal definition Table 6 5 2 Pin list of power interface 6 5 2 Power supply requirements Voltage supplied 24 VDC 10 Average current 24V room temperature 12 5 duty ratio sample 2 5A 30 SN3C BK T680 User s Manual 7 Troubleshooting and maintenance In case of printer fault consult this section for solutions and advice If you do not find a solution in this section please contact your local dealer for assistance 7 1 Error type and settlement Display mode of error LED Description k Recovery 2UUrmnS Automatic recovery after temperature falling down Temperature of print Print head overheating head is too high Automatic recovery after Print head uplifting Print head is uplifted putting down the print head Remove the jammed paper and press CUT button to cut paper Cutter error Paper jams or cutter can t or paper jam work normally Table 7 1 1 Error index Note Under printe
8. hold the connecter shell and don t pull the cable forcibly lt Avoid dragging or pulling the cable of AC adapter otherwise the cable may be damaged or broken and a fire and electric shocking may be caused accordingly lt Avoid placing the power adapter near an overheating device otherwise the surface of cable may melt and cause a fire or electric shock lt If leaving the printer idle for a long time please disconnect the power adapter of printer 13 SN3C BK T680 Users Manual 4 6 Connecting interface cable 1 Make sure that the printer has been shut down sign O in power switch is pressed down 2 Connect the interface cable to the corresponding interface refer to figure 4 6 1 3 Connect the other end of the cable to PC aH 5 7 Fari KL LG Hf ht at e Fo 1 g H o L P Ld l bav m 1 1 C 0 4 f al A CO L da Ea C e l E S P l L I T Pane T c N INI py Oe en 6 eae E P l TE x R pe Pa AS i Sia p A ia 1 E Z E a i 7 ea ra bt fo wir i te d i KRU E x i S Figure 4 6 1 Connecting interface cable Caution lt Make sure the interface cable is connected in correct direction lt When connect or disconnect the interface cable make sure to hold the plug shell instead of dragging the cable forcibly 4 7 Installing paper roll and loading paper Before starting to load the paper roll make sure the specification of paper roll is conformity with printer requirements
9. is not clear Print head needs cleaning Clean the print head Printing darkness is too low Adjust print darkness Input voltage is too low Use the power supply that meets requires Check if there are sundries in cutter path Contact with SNBC or your local distributor Paper jams in cutter Cutter works abnormally Cutter is broken The top cover module is not closed Paper jams Printing data is lost and no printing Close top cover module properly Remove jammed paper Table 7 2 2 Problems during printing x To adjust print darkness contact with our distributors or SNBC x If paper jams in cutter please remove the jammed paper first and then press CUT button to reset the cutter 7 2 3 Problems during paper out Paper is end Paper jams in cutter Dust or wastepaper covers the Install a new paper roll paper near end sensor Check if there are sundries in cutter path Paper near end Printer is set Clean the paper near end sensor to stop printing when paper near end The printer stops printing and warns errors during printing Table 7 2 3 Problems during paper out Note Contaminated paper may cause detection failure 7 2 4 Other problems The printer is not connected with the power correctly The printer isn t turned on LED isn t light and printer doesn t work Connect the printer with the power correctly Turn on the printer Remove all errors Make sure the comm
10. 00mm Media Core ID co18 60mm Character processing Paper thickness 60 150 um Thermal layer Outward Inward 24V power supply at Power consumption room temperature average 1 9A 12 5 duty ratio value PRESENTER Paper out detection Photoelectric sensor Paper out speed Retraction detection Retraction speed 1000mm s Photoelectric sensor 1000mm s SN3C BK T680 Users Manual COO roumo Roran rodra oanloecion opora oc oono Environmental Operating environment 0 50 C 20 90 RH 40 C requirements Storage environment 40 60 C 20 93 RH 40 C 161 L X 123 2 W X 120 9 H Overall size ludi hold I includi troi board Physical features excluding paper holder paper roll including control board Weight About 2 1Kg excluding paper roll Table 2 1 1technical specifications Notes lt DPI dots per inch 1 inch 25 4 mm lt The real print speed is related to data transmission speed print darkness print duty ratio control commands and power supply voltage etc The print speed may be lower than the value in the above table lt PRESENTER is a mechanism used to accommodate paper at the front end of the printer 2 2 Paper specifications gt Paper type continuous paper marked paper Paper supply mode paper roll Paper width 48 82 5 0 5 mm Paper thickness 60um 150um Thermal layer outward inward Y Y V V WV Paper roll specifications Optional core ID h18 60mm Max paper roll OD p300mm gt
11. 1 Parameter Support IEEE1284 byte mode Handshake mode Busy signal Signal voltage level TTL 6 3 2 Interface linking terminal distribution and signal function Printer signal and status is described as the following table Pin Compatible mode 27 SN3C BK T680 User s Manual ee o e ce l e re es H H Taa e Raag rs a e a l a H H HHT H aaa HH s e e s men Table 6 3 1 Pin list of interface module 6 3 3 Demonstration of interface connection Interface connector IDC26 CH2 54 socket Use special parallel interface connecting wire with one end connecting with printer and the other end connecting with standard parallel interface communication cable DB25M to CN36M The standard parallel interface communication cable is connected with PC 28 AAC BK T680 User s Manual 6 4 Ethernet interface 6 4 1 Parameter gt Support 1OBASE T 100BASE TX communication Compatible with Ethernet II standard frame type Indicator shows network connecting status and data transmission status Support 9100 port print Support status back Support parameter configuration VV VV V WV Support firmware update on line gt Support HTTP service configure printer and detect status via embedded web page 6 4 2 Interface linking terminal distribution and signal function Interface adopts 10BASE T 100BASE TX standard in accordance with IEEE 802 3 802 3u The interface signal is defined as below ae Reserve
12. 2 Interface linking terminal distribution and signal function Printer signal and status is described as the following table Raa La Fanti Not connected e H oa H Cs w e ee A e TH e m om neman _ ef ms om renos Pe e Table 6 1 1 Interface and pin explanation 6 1 3 Demonstration of interface connection Host side Printer side TXD RXD RXD TXD DSR DTR CTS RTS RTS CTS DTR DSR GND GND Note Please make sure the printer is turned on and wait for the end of initialization then send data to the printer 26 SN3C BK T680 Users Manual 6 2 USB interface USB interface is the standard interface of the printer which meets USB 2 0 protocol standard and work in full soeed mode Data transfer bit rate is 12Mbps 6 2 1 Interface specification Data transmission Support USB 2 0 protocol Connector printer end USB B series socket Support and connect through USB HUB 6 2 2 Interface definition and functions Pinno Sigrainame veserpnon DATA Data transmission negative end DATA Data transmission positive end Table 6 2 1 USB interface signal definition 6 2 3 Demonstration of USB interface connection Host side Printer side YBU a mona VBUS DAT a DATA DATA F oniran DATA GND pereen GND 6 2 4 Interface connector Figure 6 2 1 USB interface connector 6 3 Parallel interface 6 3
13. 6 SASC BK T680 User s Manual x Sample Settings FeedingPath Passage 1 E Status Monitor PrintMode Single Side B 2 Printer Head Up 4 Shuttle Error Paper Type Rall Paper S S ea Print Density Use Printer Density a Fresenter Mode Hse Printer Setting 9 aJ Printer Paper Jam a Pre Paper Jam Presenter Presenter Wait 3 Sec a raper End J Paper Near End Pre Defined Back Side Printing Es Edit aJ Papert End Paper End Pre Defined Top Bottomn Message e 3 p J Paperi Near End 4 Paper Near End Two Colour gt Chromato WaterMark gt Gray Resident Sample Stop Two Colour User Defined Sample S Browse Barcode Fe Barcode Copies 1 7 p E Print Process KIOSKUtility This tool is designed to configure and control kiosk printer E KIOSEUtility File Frinter Status Test Setting Language Help ab Port Setting Status Monitor User Command Check Mark Download Eeprom Set Fort COMI Current Time 9 40 31 Appendix 3 Optional parts Appendix 3 1 Cantilever paper holder Cantilever paper holder is optional for BK T680 printer in order to support paper roll with maximum diameter of 300mm gt The cantilever paper holder is packed separately from printer mechanism and needs user itself to assemble The cantilever paper holder package includes 6 pcs of M3 screw for fixing gt There are 8 fixing positions between cantilever paper holder and printer me
14. B 3 Select the setup type Advanced then click on Next button 19 SNIC BK T680 Users Manual Setup Type C Typical Advanced Remarks Install default printer driver Press F1 for help lt lt Back B 4 Select the current system and then click on Next button Not support windows 2000 in 64bit OS Select Install OS C Windows 2000 Windows XP Windows Server 2003 Windows Vista Windows server 2000 Windows T Press Fl tor help 5 Select printer port The default print port is LPT1 If the port is USB port you can install Multi USB printers Click Install to start the installation Fl Printer Driver Setup Set Printer Port Ports COM port setti Baud Rate USB BK T680_ 3 SZ USB_BK T680_4 Press F1 4or help lt lt Back B Install H Cancel C SN3C BK T680 Users Manual 5 Routine maintenance Caution lt Before starting routine maintenance for the printer make sure the power is turned off lt Do not touch the surface of print head with hands or metal Do not use forceps so as to prevent print head platen roller and sensors being scratched lt Do not use organic solvent like gasoline acetone and etc lt When cleaning print head or sensors please wait for pure alcohol to evaporate totally before starting printing lt It is recommended to do routine maintenance per month 5 1 Cleaning mark sensor When the following case
15. ED will be always on if the paper is in normal status PAPER LED will not be on ERROR LED red Indicate different status of the printer Normally ERROR LED is not on when errors occur for 8 SN3C BK T680 Users Manual example paper end ERROR LED will flash to give alarms Note ERROR LED flashes when the printer is executing macro definition gt POWER LED green Indicate whether the power is on or not and it is always on when the power is turned on Heating lt Print head The print head and motor generates heat in use please do not touch them just after operation 3 4 Presenter Figure 3 4 1 Presenter appearance Presenter upper path Presenter floating roller LED paper outlet mouth UT a Paper near end sensor socket SN3C BK T680 Users Manual Presenter turning board Presenter drive roller Paper out sensor to detect paper status and determine whether it is taken away or not oo oY pn Retraction sensor to detect whether paper is retracted correctly or not in the paper retraction Process 10 SASC BK T680 User s Manual 4 Installation and suggestion 4 1 Unpacking Open the carton and check whether all items listed on the packing list are included or have any damages In case of damages or missing items please contact your dealer or the manufacture for assistance 4 2 Adjusting paper guide Open the carton and adjust the paper guide to meet different paper width
16. Feed button configuration U S A France German U K Denmart Sweden Italy Spain Japan Norway Denmark II Spain lI Latin America UPC A UPC E EAN 8 EAN 13 CODE 39 CODE 93 ITF CODABAR CODE128 PDF417 GS1 QR CODE MAXICODE XXXXXXXX SN3SC Tph Upside Printed lines Total Printed lines Actual Tph Downside Printed lines Total Printed lines Actual Number of Cuts Toatal Number of Cuts Actual Power On time BK T680 User s Manual XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Notes xxxxxxxx indicates the detail contents or values of items to be printed Explanation of self test page Boot Firmware Main Firmware H W Parameters Flash Memory Size Flash Logos Size Resolution Fixed LeftMargin Fixed RightMargin Print Width Max Dark Scale PrintSpeed MAX Cutter CR Command Current Code Pages Communication Interface Interface Type1 Baud Rate Data Bits Stop Bits Parity Handshanking Data Received Error Interface Type2 Interface Mode Rx Buffer Size Resident Fonts Printer BOOTLOADER version Printer monitor program version Printer parameter setting Printer FLASH capability Flash size for bitmap downloading Printer resolution Printer fixed left margin Printer fixed right margin Maximum printable width Print darkness Print speed Enable or disable auto cut
17. Press F1 for help 2 i Cancel LC 4 9 2 Advanced installation Advanced installation is mainly used for the users who have special requests to the printer driver Different to typical installation it supports driver for printer with several USB ports and has the function to 18 SNIC BK T680 User s Manual set printer driving mode Steps for advanced installation are as following 1 Run Setup BK T680 EN V1 0 Setup exe Please read the legal agreement carefully If you agree to the terms of this agreement click on the I Accept button and then click on Next button Jl Printer Driver Setup CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT THE SOFTYYARE PROVIDED WITH THIS AGREEMENT THE SOFT YARE 7 IS LICENSED AND ITS USE IS SUBJECT TO THE TERMS AND CONDITIONS BELOW IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT 1 LICENSE GRANT This software is only to be used with the equipment for which it has be made SNBC grants to you a non exclusive non transferable right to use the E C l Accept Reject Press F1 4or help lt lt Back B Next INIZ gt 2 Select install module and the name of the printer that will be installed If you want to set the current printer as the default printer click on Set As Default Printer and then click on Next button Select Install Module Receipt Ticket Label Y Embedded BK T680 T Set As Default Printer Press F1 for help lt lt Back
18. The print head is a thermal element and it is at a high temperature during printing or just after operation therefore do not touch it or its peripherals for reasons of safety NWarning The print head is an ESD sensitive device To avoid damage do not touch either its printing parts or connecting parts Cautions Install the printer on a flat and stable surface Reserve adequate space around the printer so that convenient operation and maintenance can be performed Keep the printer far away from water source and do not expose the printer to direct sunlight strong light and heat Do not use or store the printer in a place exposed to high temperature high humidity or serious pollution Do not place the printer in a place exposed to vibration or impact No condensation is allowed to the printer In case of such condensation do not turn on the power until it has completely gone away Connect the printer power to an appropriate grounding outlet Avoid sharing one electrical outlet with large power motors or other devices that may cause the fluctuation of voltage Disconnect the power when the printer is deemed to idle for a long time Don t spill water or other electric materials into the printer e g metal In case this happens turn off the power immediately 10 Do not allow the printer to start printing when there is no recording paper installed otherwise the print head and platen roller will be damaged 11 To ensure quality print a
19. before installing printer BK T680 can use paper adjustable from 48 to 82 5mm Adjust the paper guide to right position as showed in the following figure Three are six scale marks on bottom cover of paper guide 82 5mm 80 mm 76 mm 70 mm 56 mm 48mm Remove the paper guide to adjust the gap be aligned with the dot of target scale mark M ea a E llr fl ee S L L LU We ST 825111 ho gada Figure 4 2 1 Adjusting paper guide Note Unscrew the screws that fix the paper guide in anticlockwise direction before removing the paper guide and then tighten the screws after the paper guide reaching the right position Figure 4 2 2 Adjust the paper guide fixing screws 4 3 Adjusting mark sensor The position of mark sensor on BK T680 printer can be adjusted to right or left side thermal or non thermal side The mark sensor needs to be adjusted when following cases occur 11 SN3C BK T680 Users Manual lt The position of mark on paper is inconsistent with the position of mark sensor including right left side thermal non thermal side Steps to adjust the position of mark sensor to right left side 1 Rotate the cross screw driver deep in the printer in the direction shown in the figure 4 3 1 to adjust the position of mark sensor Figure 4 3 1 Adjusting mark sensor 2 The bulge that aligns with scale mark indicates the corresponding mark sensor position as shown in the figure 4 3 2 Take out the cr
20. chanism which can be chosen according to the space needs 37 SN3C BK T680 Users Manual Figure appendix 3 1 3 Cantilever paper holder installed on the right 45 38 SN3C BK T680 Users Manual Figure appendix 3 1 6 Cantilever paper holder installed on the right 90 39 SN3C BK T680 Users Manual Figure appendix 3 1 9 Cantilever paper holder installed on the left 15 40 SNIC BK T680 User s Manual gt After installing cantilever paper holder insert the plug of paper near end sensor into the socket of printer mechanism gt Overall size of printer after installing cantilever paper holder is as following 4 if ja 512 8 Figure appendix 3 1 10 Installing cantilever paper holder at right side 301 4 436 3 288 4 120 9 512 5 Figure appendix 3 1 11 Installing cantilever paper holder at left side 41 SAIC BK T680 User s Manual gt Refer to the following figure the paper guide of cantilever paper holder can rotate around the paper roll shaft Make sure the arrowhead on paper guide is upward after installing the cantilever paper holder Figure appendix 3 1 12 Installing cantilever paper holder at left side gt Refer to the following figure the paper guide of cantilever paper holder can be adjusted to meet paper of width from 48mm to 82 5mm via rotating the thumb wheel Figure appendix 3 1 13 Adjusting paper width There are scale marks on paper roll s
21. ff the printer power 2 Slightly press the lock axis of top cover in the direction shown in the figure 5 2 1 to open the top cover module Figure 5 2 1 Cleaning print head 3 In figure 5 2 2 No 1 is platen roller and No 2 is print head Clean the surface of print head with soft cotton cloth dipped with pure alcohol it should be wrung out 22 5 SNIC BK T680 Users Manual Figure 5 2 2 Cleaning print head Wipe off dust and stains on the surface of the platen roller with soft cotton cloth dipped with neutral detergent it should be wrung out Execute the assembly according to the reverse steps after the print head and platen roller are dry and then check the connecting cable and turn on the power after ensuring the correct connection 5 3 Cleaning paper out sensor When any of the following case occurs paper out sensor should be cleaned re The paper can t back to normal printing position during semi automatic paper load Motor for printing reverses backward for long time during semi automatic paper load PRESENTER can not hold paper normally Not execute paper retraction after PRESENTER holding paper Cleaning steps for paper out sensor 1 2 3 Turn off the printer power Slightly press down the clock axis of top cover in the direction shown in the figure 5 2 1 to open the top cover module Slightly press the latch on Presenter upper path in the direction shown in the figure 5 3 1 remove
22. haft of cantilever paper holder and the scale mark position where paper guide locates indicates the corresponding paper width In the following figure it indicates the corresponding paper width is 82 5mm 42 SN3C BK T680 Users Manual Figure appendix 3 1 14 Scale marks on paper roll shaft of cantilever paper holder gt Refer to following figure turn the spanner of paper near end sensor to adjust the position of paper near end sensor and weekend paper near end sensor Figure appendix 3 1 15 Adjusting paper near end senor on cantilever paper holder 43 SN3C BK T680 Users Manual gt Refer to following figure to replace the paper roll Figure appendix 3 1 16 Replacing paper roll
23. jam module gt Control board gt Cutter BK T680 can be connected with other devices via serial interface USB interface parallel interface or Ethernet interface etc Drivers are available for WINDOWS2000 XP 2003 Vista 2008 Win7 WindowsXP Embedded operating systems and the software development kit based on DLL 1 2 Main features gt Printing lt High speed printing 1ST printing Print speed of 203DPI model is 275mm s Print speed of 305DPI model is 180mm s 2ST printing Print speed of 203DPI model is 150mm s Print speed of 305DPI model is 100mm s lt Low noise thermal printing gt PRESENTER lt Paper accommodation lt Paper retraction lt Paper holding lt Paper ejection Note Presenter is at the front end of the printer gt High reliability lt The cutter lifetime can be up to 1 million cuts paper thickness 65um lt Print head lifetime is no less than 100km duty ratio 12 5 lt MCBF 37 000 000 lines paper feeding gt Applications lt Command set is compatible with ESC POS standard lt Characters processing enlarge 1 to 6 times horizontally or vertically rotation print 0 90 180 270 black white reverse underline upside down print 1 SN3C BK T680 Users Manual lt Barcode print print barcode by commands in horizontal and vertical directions lt Character size Font A or Font B can be selected by commands gt Printer maintenance lt Replace paper roll easily Clean
24. nd normal lifetime use recommended paper or its equivalent 12 Shut down the printer when connecting or disconnecting interfaces to avoid damages to control board 13 Set the print darkness to a lower grade as long as the print quality is acceptable This will help to keep the print head durable 14 Do not disassemble the printer without permission of a technician even for repairing purpose 15 Keep this manual safe and at hand for reference purpose SN3C BK T680 Users Manual Content T OV ATE 1 Mics Tare e s 15 HON P 1 T2 IVI MLA TTT 1 2 Main TEC MIMI Cal WAGON H 3 2 1 Technical specications siressa EEEE a ARE EEEE EERE Esai 3 PP E EE E E E A A E E E A E E E E E E 4 3 Stru ct r s and he e HHHH 6 el PA OS NICS a E E E A ne aeter sinned 6 Sever ee eee en eee eee eee 6 3 3 Print module and Controlling parte sese sees esse eee eee ee T A eel aa E A E 9 d Installation and suggestion csssssssssssssssssssss sese sese ss essen eenn nenen eanne nenen e 11 c Pie UNPACKING TT 11 4 2 Adjusting paper es T 11 4 3 Adjusting Bure Ane 11 A O ei e E E E E E veceeectsetacntstusteseeencssenceenese 12 4 5 Connecting power ACGAPTET sese e eee 13 4 6 Connecting interface Cable see eee eee 14 4 7 Installing paper roll and loading paper sse eee ee e eee 14 4 8 Installing printer eee eee eee 15 4 9 installing sinis deU CF usasse sanan EN Ea EEEE EEEE EE E 17 5 Routine ane 21 5 1 Cleaning mark eT 21 5 2 Cleaning p
25. oss screw driver when the sensor get to the right position Figure 4 3 2 Adjusting mark sensor Steps to adjust the position of mark sensor to thermal non thermal side 1 Refer to step 1 in 5 1 cleaning mark sensor to remove the paper guide module 2 Refer to step 2 in cleaning mark sensor to remove the screw module of mark sensor and exchange the upper and the lower screw modules of mark sensor then the position of mark sensor thermal non thermal side is changed 4 4 Grounding To ensure the printer is well grounded connect the grounding cable as showed in the figure 4 3 1 Necessary tools cross screw driver Fix the grounding cable to one of the fixing holes 11 pcs of M3 holes shown in figure 4 4 1 when installing the printer and complete the connection of grounding cable Note The screw length is 4mm 12 SN3C BK T680 User s Manual lt j Figure 4 4 1 Grounding place 4 5 Connecting power adapter 1 Ensure the printer power is turned off 2 Insert the power adapter cable into the power interface at the bottom of the printer as showing in figure 4 5 1 d L l 47 K to Figure 4 5 1 Connecting power adapter 3 Connect the input power supply of power adapter Caution lt Use the recommended power adapter or the equalities lt Connect power adapter connector at a right angle between pin and socket lt When connecting or disconnecting the cable connector of power adapter always
26. r default configuration printer will not stop printing when paper near end and user could change the printer configuration as stop printing when paper near end via KIOSKUtility software Printer executes the follows activities when errors occur gt Stop printing gt Busy signal is available gt Error LED flashes 7 2 Solution for common errors 7 2 1 Problems during paper loading Paper roll can t be loaded The core ID of paper roll does not match l l Replace paper into paper holder the printer Paper head is irregular paper jams The printer can t feed paper The paper out sensor is not covered by Dispose the paper head as requirements Remove jammed paper Check the front head of paper to confirm that the paper out sensor is covered fully Clean the paper out sensor automatically paper head Dust and wastepaper covers the Paper out sensor Paper not stops at the normal printing position Dust or wastepaper covers the paper out after automatically paper sensor feeding Clean the paper out sensor Table 7 2 1 Problems during paper loading 31 SN3C BK T680 Users Manual 7 2 2 Problems during printing Problems aeea Solution The receipt can t be ejected out Paperiane Check paper path remove wastepaper and smoothly reload paper The paper is loaded in wrong Make sure the paper roll is loaded correctly direction or its quality is poor Use recommended paper or its equivalents Printout
27. rding to the embedded characters Please refer to the content of this section when design the whole machine that the printer will be used for to ensure the reliable and effective work of BK T680 embedded printer 4 8 1 Installation notice gt Install the printer on a flat and stable place Recommend to use horizontal installation the inclination angle shouldn t exceed 15 paper feeding direction Inclination in other directions is strictly forbidden gt the flatness of fixed surface should equal and less than 0 3mm gt Keep the printer far away from water source gt Do not place the printer in the place exposed to vibration and impact gt Ground the printer safely 4 8 2 Fixing printer Fede VV TEA N L 2 C f x A f f L Figure 4 8 1 Fixing printer gt The printer fixing hole position please refer to figure 3 2 1 and figure 3 2 2 gt Screw length H lt bottom board thickness h 6mm For example when the thickness of bottom board is 4mm the length of screw should not exceed 10mm 15 SNIC BK T680 User s Manual 4 8 3 Operation space gt Open the top cover push forward the open cover shaft to open the top cover as shown in the figure Figure 4 8 2 Printer space with standard paper holder gt Retraction space Space to collect the receipt not taken away by customer Fe LEE E a 7 a oz TIN Z PA T A er A 1 y e L j P L
28. refer to 2 2 Paper specification 4 7 1 Steps for installing paper roll The paper roll installation of BK T680 is quite easy detail operations are as following 1 Turn on power and place the paper head into the paper feeding path as shown in figure 4 7 1 Y Figure 4 7 1 Paper loading 2 Roller starts rotating when paper sensor detects paper presence to finish semi automatic paper feeding Note Before loading paper cut the paper head trimly as showed in the following figure SIMs Figure 4 7 2 Paper head 14 SASC BK T680 User s Manual 4 7 2 Semi automatic paper loading 1 Turn on the power and the LED flashes for alarming paper end 2 Refer to figure 4 7 1 push the paper into paper inlet slightly for a certain distance and release the hand when the platen roller starts to rotate and hold the paper 3 Printer starts to feed paper and is possible to print when paper head stops at the normal printing position after printer stops feeding paper Caution lt When push the paper into the feeding path the strength should be well distributed and gentle try to make the front head of the paper parallel to the feeding paper path to avoid the paper decline 4 8 Installing printer BK T680 embedded printer is a printer with easy and reliable operation and it has good adaptability of installing and good maintenance It adapts modularization design active connection flexible maintenance and operation station acco
29. rint head and platen roller eee eee 22 5 3 Cleaning paper OUt Sensor ee e eee e e eee e 23 5 4 Cleaning retraction Sensor ese ee eee e e eee e 24 5 5 Clearing jammed paper in the cutter eee ee e e ee eee e 25 5 6 Clearing jammed paper in the presenter eee eee e e ee ee 25 o Tsa signal TT 26 SN3C BK T680 Users Manual 01 RZ OZ In eT 26 02 NSB Tn eT 27 6 3 Parallel MEM ACE soscctsussantnanessscawssmbaneiwremsadacennstivesnwisevsecedensiasadedoansbaeindestada case ier ae n iaa 27 SHS TING re 29 6 9 POWer Tain e TT 29 7 Troubleshooting and maintenance sss sees ssssss sese ss sees sese ss ess sees eee ss ennenen enen nenen enen 31 ETO ype lO SC MIGNON TT 31 7 2 Solution FOF COMMON errors ee ee ee e e e ee 31 PAD DONQ TTT 33 Appendix RG 1 10 6 6 sarsii eee ee en eee 33 ADpendix 2 SOMWAIE OOS icviiesnivvescteeiGaieindeecnatacrienntsinseraiaaieonteeinadbertreianadniditanestentsaineneentiaemenineess 36 APPENA oO OUI e TT 37 SN3C BK T680 Users Manual 1 Overview 1 1 Introduction BK T680 printer is a high performance embedded 2 sided thermal printer equipped with cutter and presenter it can accept up to 300mm paper roll The maximum print width is 80mm It can be widely used in various Kiosk applications like data communication terminal test instrument terminal and information consulting terminal etc The printer is configured with the following modules gt 2 sided thermal 2ST print unit gt Presenter gt Anti
30. s occur the mark sensor should be cleaned gt The printer doesn t identify marks correctly Cleaning steps for mark sensor 1 Slightly nip the latches on both sides of paper guide cover and pull outward the top of paper guide cover to remove the paper guide module Figure 5 1 1 Cleaning mark sensor Caution lt The cable of sensor on paper guide module is connected with main control board thus do not remove the paper guide module by force Pull out the cable of sensor from the main control board after slowing opening the paper guide module as the above method 2 Remove the thumb wheel shown in figure 5 1 2 and then remove the screw where the mark sensor is installed refer to figure 5 1 2 and wipe off the dust or stains on the sensor surface with soft cotton cloth dipped with pure alcohol it should be wrung out Wait for 5 to 10 minutes until pure alcohol evaporates completely and then assemble it in the reverse steps Check the cable 21 SN3C BK T680 User s Manual connection after completing the assembly and turn on the power if the cable is correctly connected Figure 5 1 2 Cleaning mark sensor 5 2 Cleaning print head and platen roller When the following cases occur the print head and platen roller should be cleaned gt Printout is not clear gt Some columns on the page are not clear gt Paper feeds or retracts with big noises Cleaning steps for print head and platen roller 1 Turn o
31. t Do not stick the paper to the paper roll core lt If the print paper is contaminated by chemical or oil it may discolor or be less heat sensitive which will greatly affect the print quality lt Do not rub the paper surface with a nail or hard metal otherwise it may discolor lt When the temperature goes up to 70 C paper will discolor So please be careful of the effect of temperature humidity and sunlight SN3C BK T680 User s Manual 3 Structures and functions 3 1 Appearance Figure 3 1 1 BK T680 printer appearance 1 paper guide 2 button 3 print module 4 cutter 5 top cover locking axis 6 Presenter 7 LED paper outlet mouth 8 paper near end sensor socket 9 power interface 10 USB interface 11 serial interface 3 2 Overall size 120 9 Br 45 5 53 2 60 7 79 5 n L Lng SN3C BK T680 User s Manual N IR 140 9 Figure 3 2 2 Overall size of the printer with presenter and anti jam module Note The overall size of the printer only with anti jam module is the same as that of figure 3 2 1 3 3 Print module and controlling parts The controlling parts include circuit board and the corresponding adjustment buttons interfaces etc 3 3 1 Appearance of print module and controlling parts Print module mainly consists of print mechanism paper cutting mechanism
32. ter Enable or disable CR command PC437 Communication interface setting Name of interface 1 baud rate Data bit Stop bit Parity Handshake Data receiving failure settlement Name of interface 2 Mode Receiving buffer size Font setting SNIC Code Pages International Character BarCode Avaliable Statistics Printed paper length Tph Upside Printed lines Total Printed lines Actual Tph Downside Printed lines T otal Printed lines Actual Number of Cuts Toatal Number of Cuts Toatal Power On time BK T680 User s Manual Printable code pages International character set Printable barcode type Historical data Printer feed paper length total Print head parameter upside Printer printed lines total Printer printed lines of current print head Print head parameter downside Printer printed lines total Printer printed lines of current print head Printer total cut numbers Printer total cut numbers of current cutter Printer powers on time Note Different printer configuration different self test page contents Appendix 2 Software Tools KlIOSKDemo This tool is designed for KIOSK serial printers With it you can update the firmware of the printer edit and download logos edit and download code page print samples and so on Open Fort Sample Download Tool Code Page Command Option Help Ta Logo Code Fage Command Exit Ao 3
33. the equipment for which it has be made SNBC grants to you a non exclusive non transferable right to use the fal hal C Accept f Reject ds BackiB Press Fi for help 2 Select install module and the name of the printer that will be installed If you want to set the current printer as the default printer select Set As Default Printer and then click on Next button l Printer Driver Setup Select Install Module C Receipt C Label Embedded BK T680 7 Set As Default Printer Press Fl tor help erie 3 Select the setup type Typical and then click on Next button 17 SNIC BK T680 Users Manual Printer Driver Setup Setup Type Y Typical C Advanced Remarks Install default printer driver Press F1 for help lt lt BackiB 4 Select the current system and then click on Next button Not support windows 2000 in 64bit OS Printer Driver Setup Select Install OS C Windows 2000 Windows XP C Windows Server 2003 C Windows Yista C Windows Server 2008 C Windows 7 Press F1 for help lt lt Backip E 5 Set printer port select port LPT1 as printer port and then click on Install button to start the installation Fl Printer Driver Setup SP Set Printer Port Ports LPT1 COM port setting Baud Rate s600 Parity None Byte Size le stop Bits fi Protocol Hardware
34. the print head conveniently Characteristics and parameters can be set by software Cut paper automatically Semi auto paper loading Mark identification and calibration gt gt gt gt Printer firmware on line update SN3C BK T680 User s Manual 2 Main technical index 2 1 Technical specifications a H Max 80mm 3 2 Print width Max 640 dots Max 450 mm 200DPI 1ST Max 275 mm s 200DPI 2ST Max 150 mm s 300DPI 1ST Max 180 mm s 300DPI 2ST Max 100 mm s Printing RAM memory SDRAM 8 MB Print speed Flash memory 2MB 4MB depends on the size of font library Print head temperature Thermal resistor detection Print head position l l Micro switch detection Paper mark detection Photoelectric Mechanical photoelectric sensor Paper near end detection Photoelectric sensor Communication interface USB RS 232 optional Barcode CODE128 ITF UPC A UPC E EAN13 EAN8 CODE39 CODE93 CODABAR PDF417 GS1 QR Standard characters compressed characters Character set Optional Asian character set simplified Chinese traditional Chinese Japanese Korea Barcode Character All characters can be enlarged 1 to 6 times vertical and Image horizontal respectively Rotation print 0 90 180 270 Emphasized white black reverse underline BMP bitmap can be downloaded to RAM and FLASH mage l Op Support direct bitmap printing Paper type Continuous paper marked paper Paper roll OD Max 3
35. unication cable is connected correctly Print a self test page and set the interface again according to information on it Printer is in error status The printer doesn t work after The communication cable is not receiving commands connected well Interface setting is wrong Table 7 2 4 Other problems 32 SN3C BK T680 User s Manual Appendix Appendix 1 Self test page Print self test page in the following steps Turn off printer power and then press down the FEED button for at least 3 second while turning on the printer The printer will start to print a self test page BK T680 TEST FORM Boot Firmware FV 1 000 Main Firmware FV1 000 H W Parameters Flash Memory Size 4M Bytes Flash Logos Size 1536k Bytes Resolution 203x203DPI Print Width Max 80mm Fixed LeftMargin 2mm Fixed RightMargin Umm PrintSpeed MAX 7275mm s Dark Scale 100 Cutter Enabled CR Command Disable Current Code Pages PC437 Communication Interface Interface Type1 RS232 Baud Rate 38400 Data Bits 8 Stop Bits 1 Parity None Handshanking DTR DSR Data Received Error Ignored Interface Type2 USB_BK T680 U _1 Interface Mode API Mode Rx Buffer Size 4K Bytes Resident Fonts Code Pages 33 PC437 PC8580 PC852 PC858 PC860 PC863 SNIC International Character Bar Code Available Statistic Data Printed paper length BK T680 User s Manual PC865 PC866 1252 katakana More in
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