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HOMEOWNER MANUAL

1. 24 RU REESE ELM PL P AA 24 PES PLNS P Rd PER BRI a 24 CORRECTIVE PERIOD RULES REGULATIONS asset mc a ie ne sc one Ge AA noie 24 2A MONTH CORRECTIVE P RIODE ii 07 WARRANTY REPORTING AFTER THE 24 MONTH CORRECTIVE 00000 27 COMMON PROPERTY amp LIMITED COMMON PROPERTY a LAG QNG GA KANA ABA 27 PROPERTI AND ORNE a 27 CONDENSATOR VENTILATION AA AA 20 w 9 MADDOX TROUCLE FOOTING TIF s aa RE a HOW TO SHUTOFF THEELECTRICAL IN YOUR HOME VIDEO erresis GANA NEA GG EEEE oie UM a 91 HOMEOWNER USE amp MAINTENANCE GUIDELINES mma GAGO NG TNT ENG DENGAN NN een 91 INITIAL ORIENTATION amp WARRANTY GUIDELINES 5 5 naDL NADAAN dd SES UR IN bii EN Xi PRETEREA 34 UA a Ga ARA AA AA AA AA AA dao Ba BAN ARA dao HOMEOWNER USE MIAIN TENAGE GUIDELINES seio eres dao HOW TO SHUT OFF THE MAIN WATER SUPPLY TO YOUR 2 01 0 00 0000000000000000 enean 84 INITIAL ORIENTATION amp WARRANTY 5 I mI mmm n ne enne nene en AU ege ds iu d Td t Tp E Do De 41 HEAT PUMP FILTER SIZES amp G
2. The Homeowner Protection Act amp its Regulations became effective July 1 1999 Prior to the issuance of a building permit the Act requires all residential builders to be licensed by the Homeowner Protection Office HPO and to provide the 2 5 10 warranty from an approved third party warranty provider For further information please contact at 604 646 7050 or visit their website at www hpo bc ca WHAT IS 2 5 10 WARRANTY The Act outlines specific details about the mandatory warranty commonly referred to as a 2 5 10 warranty It is the most comprehensive third party warranty in North America and even the world By law builders must provide a third party warranty covering 2 Year Materials amp Labour Warranty First 12 months coverage for any defect in materials and labor First 15 months coverage for any defects in materials and labour in the common property of a multi unit building and First 24 months coverage for any defect in materials and labour supplied for the electrical plumbing heating ventilation and air conditioning delivery and distribution systems In addition coverage for any defect in materials and labour supplied for the exterior cladding caulking windows and doors that may lead to detachment or material damage to the new home Our approved Builders are responsible for having their new home buyers sign and date a Warranty Commencement Date Certificate at the time
3. Door Hinge Pin Stops Taymor Distributors INSTALLER RoseWood Finishing RoseWood Finishing RoseWood Finishing RoseWood Finishing INSTALLER SERIES Circo Circo n a Circo RoseWood Finishing RoseWood Finishing RoseWood Finishing RoseWood Finishing INSTALLER RoseWood Finishing RoseWood Finishing RoseWood Finishing RoseWood Finishing RoseWood Finishing RoseWood Finishing RoseWood Finishing MODEL Circo 365240 Circo 365151 SRMFC Circo 365130 FINISH Polished Chrome Polished Chrome Chrome Aluminum Polished Chrome MODEL FINISH Solid Core Primed ve Hardboard Solid Core Primed a Hardboard LD2000 RIFT WHITE OAK TR6 DARK 2MHE STAIN Monaco 6030 Aluminum SERIES MODEL FINISH LC11P with wood Polished Morga Ear lt insert P300 M156 Chrome n a 37 B4825N Nickel n a 13 1900BFDA AL Aluminum mya ASTIRA Polished Chrome n a KT678 Chrome SBRS3 3 rigid Polished Door Saver base stop Chrome n a 25 B4614SPPC Halang Chrome CO CP Distributors Ltd y ph C MADDOX PANNA SPECIFICATIONS FLOORING LOCATION APPLICATION SUPPLIER INSTALLER COLOR TYPE DIMENSIONS UNDERLAY KITCHEN LIVING M Engineered KWK Hardwood Ploutos Brushed Oak Cirrus Hardwood 5 w X 12mm STORAGE amp BEDROOMS Hardwood Ea Acoustic 2mm BEDROOMS Carpet on Ploutos ee Wool n a 6lbs Chipfoam Campbell Quartz TILES LOCATION APPLICATION SUPPLIER INSTALLER COLOR SIZE GROUT BATHROOM FLOORS
4. Chrome Chrome White White White White Chrome White MADDOX os A NS Ng LAMP 1 x 60A15 IF 1 x 35MR16 EXN EYE 1 x 35MR16 EXN EYE 2 x 60A15 2 x 60A15 IF n a n a 1 x 35MR16 EXN EYE 1 x 35MR16 EXN EYE 2 x 60A15 IF 1 x 35MR16 EXN EYE TMAH IEO ELECTRIC LTD MADDOX MIRROR SHOWER ENCLOSURES SHELVING amp BLIND SPECIFICATIONS MIRROR amp SHOWER ENCLOSURES LOCATION APPLICATION MANUFACTURER SUPPLIER INSTALLER SERIES TYPE THICKNESS ALL Mirror Glass World Glass World n a Silver Backing Mirror 5mm BATHROOMS SHOWER Shower Glass World lass World Frameless Glass Tempered Clear Glass W Chrome min SURROUND Enclosures Shower Enclosures Hardware WALL OF Niche Shelves Glass World Glass World Clear Glass Annealed 10mm BATHROOM SHELVING LOCATION APPLICATION UNIT TYPE MANUFACTURER SUPPLIER INSTALLER TYPE THICKNESS EDGEBANDING COLOR ALL 2 Shelves amp 1 Original Closet Original Closet Typical Melami Jad Whi CLOSETS Chrome Rod Warehouse Warehouse dab Plati iginal iginal C oset atinum Original Closet Original Closet Melamine 3mm White CLOSET Organizer Collection Warehouse Warehouse BLINDS LOCATION APPLICATION MANUFACTURER SUPPLIER INSTALLER SERIES FABRIC COLOR FASCIA HEMBAR RS he Ceiling Ceiling LIVING AREA Blinds Spectrum Window Spectrum Window Series T30128 Oyster Pearl White BEDROOMS Black Out Blinds S
5. DOWNTOWN pa f LET CQ fa a uu s e 2 WMV OS WA O AN AY NG NN II IN FE HOMEOWNER MANUAL SAT MADDOX TABLE OF CONTENTS RA AA 5 AA 8 ENV cl PER 8 OUR NEW FOME CONSULTANT TEAM a an 8 d RD RR 8 E 8 TAE CONSTRUCTION PROCE a 9 YOUR HOMEOWNER MANUAL ra nee 10 Na dud dO nG PEA FOURE PR AA AA 11 RNCS AA AA 9 12 PER ER AA AA AA AA AP 13 MP ANIT GAGANA io rer 14 PROPERLY NN REA ENT 14 YOUR NEW FOME CONSULTANT TEAM zx 14 KEY OD a E EAA EAA 15 ACCES IE srra a a E a AGAD ANN ANA ANA NAAN 15 PARKINGS STORAGE LOCKERS sus gapan nanas done PRAYER han VE O EE E E O EE 16 WATER SH UTEOPFS WINTERIZING 2 boka ka iso Nan ARALAN LAGA cd denses medio nier dame Ma ha ani ane 16 WSC NE amp CABLE SERVIC E NOR AGANG 16 EUR N a AA 17 6 P SRI I a a a a a MAAN AA AN AA AA 19 CONEY cR RR COU RER ao eer cde eset es 21 ten Te Tee AA CC WARRANTY REFAIR GANA NANA
6. BC Transit 604 953 3333 Central Library 350 West Georgia St Vancouver BC 604 331 3603 Emergency Services for Water Sewer amp Roads 604 873 7011 24 hours a day 7 days a week Maclure s Cabs 604 683 6666 Vancouver City Hall 453 West 12 Ave Vancouver BC Vancouver Public Library 1455 West 10 Ave Vancouver BC 604 665 3970 RECREATION BC Wake Boats Ltd 1625A Foreshore Walk Grandville Island 604 200 0110 Bites On Salmon Charters 450 Denman St Vancouver BC 604 688 2483 Cypress Mountain Cypress Mountain West Vancouver BC 604 926 5612 False Creek Community Centre 1318 Cartwright St Vancouver BC 604 257 8195 Grouse Mountain 6400 Nancy Greene Way North Vancouver BC 604 984 0661 Robert Lee YMCA 955 Burrard St Vancouver BC 604 689 6922 Roundhouse Community Arts amp Recreation Centre 181 Roundhouse Mews Vancouver BC 604 713 1800 University Golf Club 5185 University Blvd Vancouver BC 604 224 1818 Vancouver Aquatic Centre 1050 Beach Ave Vancouver BC 604 665 3424 West End Community Centre 870 Denman St Vancouver BC 604 257 8333 CULTURE 8 ENTERTAINMENT Bard on the Beach Kits Point Whyte Ave Vancouver BC 604 739 0559 BC Place Stadium 777 Pacific Blvd Vancouver BC 604 669 2300 BC Sports Hall of Fame amp Museum Gate A BC Place Stadium Vancouver BC 604 687 5520 Canada Place 504 999
7. Do not shut off the heating valve For more information please review the Water Shut Off section below EXTENDED ABSENCE P TRAP A P trap is the curvey bit of pipe under your sink tub shower toilet The traps retain a small amount of water after a fixture is used the water forms a seal that prevents sewer gas from passing from the drain pipes back into your home Over time water in the P trap can evaporate breaking the seal and allowing fumes into your home If you plan to be away for an extended period of time please appoint someone to enter your home and periodically turn on your water fixtures FREEZING PIPES Provided the home is heated at a normal level above 18 C pipes should not freeze LEAKS If a major plumbing leak occurs First turn off the supply of water to the area involved This may mean shutting off water to the entire home Then contact the strata corporation or your Property Manager PORCELAIN You can damage porcelain enamel by scratching or hitting it Do not stand in the bathtub wearing shoes unless you have placed a protective layer over the bottom of the tub If you splatter paint onto the porcelain enamel or surfaces during redecoration wipe it up immediately If a spot dries before you notice it use a recommended solvent SHOWER DIVERTER The shower must be turned off using the shower handle not the diverter 37 y ph C MADDOX STAINLESS STEEL Clean s
8. Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump TYPE C AOA Om OO nm nn NP MANUFACTURER McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace WaterFurnace WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace WaterFurnace WaterFurnace WaterFurnace McQuay WaterFurnace WaterFurnace WaterFurnace WaterFurnace SUPPLIER Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Ol
9. Please refer to Phone Cable Data Outlets amp Media Centre for further information 51 CARPET For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual Where warrantable repairs are required the replacement carpet may not perfectly match the existing carpet s colour finish or texture Repaired areas may also be visible when viewed under certain lighting conditions For care information please refer to Appendix 07 For additional care tips please review the following Where tips contradict information found in the manufacturer s literature please defer to the latter BURNS Take care of any kind of burn immediately First snip off the darkened fibers then use a soap less cleaner and sponge with water If the burn is extensive talk with a professional about replacing the damaged area DYE LOT VARIATIONS The Developer is not responsible for dye lot variations if replacements are made FILTRATION If interior doors are kept closed while fans are operating air circulation from the closed room flows through the small space at the bottom of the door This forces the air over the carpet fibers which in turn acts as a filter catching particulate pollution Over time a noticeable stain develops at the threshold FUZZING In loop carpets fibers may break simply clip the excess fibers If fuzzing continues call a professional PILLING Pilling or small b
10. TUB APRONS amp NICHES Marble Ican Ploutos Creminta 12 x 24 Mapei 48 Almond LAUNDRY CLOSETS amp ENCLOSED BALCONIES Porcelain Ican Ploutos Coastal Cloud 12 x 24 Mapei 48 Almond TUB amp SHOWER SURROUNDS Tiles Ican Ploutos Gloss White 12 x 18 Mapei 00 White COUNTERTOPS LOCATION APPLICATION MANUFACTURER SUPPLIER INSTALLER MATERIAL FINISH COLOR DIMENSIONS KITCHEN Counter amp Backsplash IMAC IMAC IMAC Granite Polished Ivory Gold 34 Thick BATHROOMS Counter amp Backsplash IMAC IMAC IMAC Marble Polished Calacatta Gold 34 Thick CABINETS amp HARDWARE LOCATION APPLICATION MANUFACTURER SUPPLIER INSTALLER TYPE PATTERN FINISH COLOR Cabinets amp Kappa Rovere Light WHERE APPLICABLE Vanities Anony Chiaro Matirix LMO8 NG Oak Cabinets amp WHERE APPLICABLE n Armony Armony Inform Laminate White Matte Matte White Vanities Interiors KITCHEN Fridge Armony Armony Inform n a C2B6A99 Brass HAN If KITCHEN amp BATHROOM Standard Hinges Armony Armony Inform Paa C7B6ND9 n a n a KITCHEN amp BATHROOM Corner Hinges Armony Armony Inform rel C2BMAD9 n a n a KITCHEN amp BATHROOM Push Pull Open Armony Armony Inform n a C2BPA99 n a n a KITCHEN amp BATHROOM Handles Armony Armony Inform Quadrello n a Aluminum n a KITCHEN 8 BATHROOM 2 Inform Gola n a Aluminum n a PAINT LOCATION SUPPLIER MANUFACTURER PAINTER COLOR CODE FINISH PER GALLON FORMULA WALLS THROUGHOUT Cloverdale Paint Cloverdale Paint Dule
11. The Developer is not responsible for appliance repairs after the initial sale closing date To facilitate an appliance repair the owner must contact the appliance service company directly Please refer to the Appliances or Emergency Contacts sections of this Manual for appliance service phone number s For product specific warranty maintenance information please refer to Appendix 02 Please note appliance companies may request the model or serial number of the appliance before booking a service call 19 The Developer will only repair some warrantable items once during the term of the warranty please refer to the Protecting Your Investment section of this Manual for details regarding warranty policies guidelines For example the Developer will come once within the applicable warranty period to remedy reported warrantable cracks in either the drywall or the ceiling The homeowner will be responsible for remedying subsequent cracks at the homeowner s cost 20 Maddox New Home Consultants will sign off on either a construction or warrantable deficiency if in the New Home Consultant Department s opinion the applicable deficiency has been remedied to industry standards The purchaser s signature will not be required Industry standards are outlined in the Residential Construction Performance Guide published by the Homeowner Protection Office a branch of B C Housing To view a copy of the guide please visit www hpo bc
12. drain bibs Check amp clean replace heat pump filters each month in heat season filters should be checked every 2 months Where applicable switch on power to air conditioning amp check system Serviced it every 2 3 years ELECTRICAL Check GFI AFCI circuits Check electrical plugs amp outlets to ensure fire safety Worn plugs feel warm to the touch amp need to be replaced immediately Check smoke carbon monoxide detectors Check security alarm Vacuum smoke detectors as dust or spider webs can prevent them from functioning Vacuum electric baseboard heaters to remove dust If panel breaker is warm to touch or smells burnt contact a Maddox New Home Consultant the Property Manager or the electrician listed under Trade Contact Information promptly _ TiS some CUITE TEAS ITS TT IS PTT ANS HEELS PIN TIE TT Eee MADDOX TRADE CONTACT INFORMATION Alarm Pre Wiring and Remotes Smart tek 604 718 1882 www smart tek com Appliances Midland Appliance 604 841 2324 www midlandappliance com Inform Projects hood fans 604 251 1000 www informinteriors com Bathroom Accessories CP Distributors 604 599 0900 www cpdist ca Blinds Spectrum Window Coverings 604 231 8788 Cabinets Inform Projects 604 215 1000 www informinteriors com Carpet Ploutos Enterprises 604 875 6484 www ploutos ca Closet Shelving The Original Closet Warehous
13. B C V5Z 1C6 604 895 0428 service cressey com This Manual does not purport to be all inclusive or contain all of the information an owner may need or desire Neither the Developer nor any of its respective officers agents or principals has made or will make any representations or warranties express or implied as to the accuracy or completeness of the Manual and no legal commitment or obligation shall arise by reason of this Manual and or its contents We believe the contents of this Manual are accurate and up to date at the time of printing This Manual was created in October 2013 The Developer reserves the right to make changes to this Manual without notice E and OL 10 y MADDOX EMERGENCY PROCEDURES While emergency warranty situations are rare when they occur prompt response is essential You may be able to mitigate or solve electrical and plumbing problems by referring to the troubleshooting tips section of this Manual see table of contents For natural gas and poison control emergencies please phone the numbers noted in the Emergency Contact section of this Manual Travelers requires homeowners to mitigate damage including damage caused by defects or water penetration as set out in the warranty certificate failure to do so may prejudice the homeowner s entitlement to warranty coverage An emergency constitutes a Total loss of heat when the outside temperature is below 50 F Total loss
14. Description tab Subsequent caulking will be your home maintenance responsibility 53 d MADDOX CLEANING Keeping your stone clean is critical to maintaining the original appearance of your countertop For cleaning instructions please refer to the literature included in Appendix 11 CUTTING BOARD Use a cutting board to protect your counters when you cut or chop Protect the counter from heat and from extremely hot pans If you cannot put your hand on it do not put it on the counter CRACKS VERSUS FISSURES Cracks that extend from the surface of the slab into the stone and through the grain will be repaired All other cracks will be deemed fissures and will not be repaired MATS Rubber drain mats can trap moisture beneath them causing the discoloration of granite Dry the surface as needed STONE SEALING WHERE APPLICABLE For sealing instructions please refer to the literature included in Appendix 11 DISPOSAL FOOD WASTE For warranty and care information please refer to the Plumbing System section of this Manual 24 Month Corrective Period section of this Manual and Appendix 18 DOOR amp DOOR HARDWARE For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 12 Wood doors are subject to natural characteristics of wood such as shrinkage and warping Natural fl
15. Subsequent purchaser s will only benefit from unexpired portions of the warranties For example a subsequent purchaser s 12 Month Warranty will expire 364 days after the initial sale closing date Please refer to the 12 Month Corrective Period the 24 Month Corrective Period and the Corrective Period Rules amp Regulations for warranty information INITIAL ORIENTATION The New Home Consultant Department will contact the purchaser to set up an initial orientation appointment to view the purchaser s new home The target appointment date is approximately 1 8 weeks prior to the initial sale closing date During the inspection a New Home Consultant will Introduce the purchaser to the various components of his her new home for example water and gas shut off locations etc and Make a deficiency list of any outstanding construction deficiencies The Developer will endeavour to complete outstanding deficiencies within a reasonable period following the initial sale closing date If the Developer cannot reach the homeowner to obtain sign offs the owner s file will be closed and the deficiencies deemed completed The New Home Consultant may record a number of items on the Initial Orientation form that stated the Developer will only correct items that are regarded as deficiencies per the Homeowner Protection Act Residential Construction Performance Guide regardless of what the New Home Consultant may promise 12 MONTH
16. UPPER 606 606 UPPER 607 6077 UPPER 608 609 42 ITEM Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump TYPE C UJ U SN mr gt UU On Um QU nm UJ gt mn m 9 m MANUFACTURER McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay SUPPLIER Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Age
17. duct connected to the dryer amp vacuum areas close your dryer amp your dryer s vent hood outside Where applicable remove lint from the dryer booster fan lint trap refer to dryer booster fan lint trap manual Clean dryer condenser ventilation grilles condensed water drain amp moister sensor see dryer manual Remove lint from dryer lint trap refer to dryer manual Clean your washing machine including water inlet filter and drain pump filter refer to washer manual Clean your dishwasher including filter refer to dishwasher manual Refrigerator empty water collecting tray refer to refrigerator manual Refrigerator clean the air filter refer to refrigerator manual Clean wine fridge front grille amp condenser IE TI o Clean range hood filter oven microwave and cook top refer to applicable manuals Wash bathroom fan grille s Regularly check the house for safety hazards such as loose or lifting buckling floor etc Exterior railings Check bolts fasteners glass gaskets and welds See railing care sheet If you are not using a plumbing fixture frequently a sink run water briefly to keep water in the trap Check all faucets hose bibs amp valves for signs of dripping amp change washers as needed Clean drains in dishwashers sinks bathtubs amp shower stalls Test plumbing shut off valves to ensure they are working Where applicable winterize by disconnecting hoses amp
18. ne Armony Armony Inform Laminate Cappucino Matte n a Vanities Interiors KITCHEN Fridge Armony Armony Inform n a C2B6A99 Brass TED KITCHEN amp BATHROOM Standard Hinges Armony Armony Inform un C7B6ND9 n a n a If KITCHEN amp BATHROOM Corner Hinges Armony Armony Inform Hana C2BMAD9 n a n a KITCHEN amp BATHROOM Push Pull Open Armony Armony Inform n a C2BPA99 n a n a KITCHEN amp BATHROOM Handles Armony Armony Inform Quadrello n a Aluminum n a D With KITCHEN amp BATHROOM Inform Gola n a Aluminum n a PAINT LOCATION SUPPLIER MANUFACTURER PAINTER COLOR CODE FINISH PER GALLON FORMULA B 30 C 1Y1 WALLS THROUGHOUT Cloverdale Paint Cloverdale Paint Dulex PT 1 BMCO 15 03243 Eggshell 5 Gallon a M BASEBOARD TRIM Cloverdale Paint Cloverdale Paint Dulex PT 4 BMOC 68 01120 Semi Gloss 5 Gallon C 5 CEILING Cloverdale Paint Cloverdale Paint Dulex PT 5 BMOC 68 03760 5 Gallon L 10 71 4138 F JA gt MADDOX SECURITY For warranty and care information please refer to Appendix 03 We used our best efforts to ensure the Security section is correct however we make no representations or guarantees express or implied as to the accuracy or completeness of the Security section ROUGH IN ONLY ALARM SYSTEMS TOWNHOMES amp PENTHOUSE ONLY Supplied By Smart tek Communications Inc Provided for Townhomes amp Penthouse Rough in locations Suite entry door rough in for keypad only RESI
19. of either the title transfer or the actual occupancy of the home whichever is earlier Upon receipt of this completed certificate from the Builder Travelers Guarantee issues the owner a Home Warranty Coverage Certificate Be sure to read this document carefully and keep it in a safe place It explains warranty coverage and the process for reporting defects in your home or common property Upon review if you have questions or require clarification please contact Travelers Guarantee 21 JA Fe MADDOX WE RE HERE TO STAY In 2007 our parent company The St Paul Travelers Companies Inc underwent a name change to The Travelers Companies Inc This entity was the result of a merger between The St Paul Companies Inc and Travelers Property Casualty in April 2004 They provide commercial property liability insurance and non life reinsurance worldwide and asset management through its subsidiary The John Nuveen Company They have offices and subsidiaries throughout the United States Canada Australia Mexico and the United Kingdom The Travelers Companies Inc is a world leader in surety bonding and one of the largest providers of construction insurance in the United States We were the first warranty provider to enter the home warranty market in British Columbia following the introduction of the legislation under the Act We have firmly established a reputation for employing highly experienced staff implementing strong underwriting guideline
20. of electricity Total loss of water Plumbing leak that requires the entire water supply to be shut off and or A gas leak During regular business hours please contact either the Developer or Property Manager to report warrantable emergency repairs After hours contact either the Property Manager or the applicable local utility company If this does not solve the problem contact the applicable trade contractor listed in the Trade Contact Information section of this Manual The Developer will only reimburse the homeowner for after hours emergency costs if the Developer in its sole discretion determines that A warrantable emergency existed The homeowner did everything and anything necessary to mitigate the damage The homeowner did not contravene procedures noted in the Manual The repairs were facilitated by the applicable contractor listed under the Trade Contact Information section of this Manual The emergency occurred during the warranty period and The emergency is not covered by another insurance policy a service gas electricity water is out in an entire area attention from the local utility company is required EMERGENCIES BUILDER PROPERTY MANAGER PLUMBING ELECTRICAL FORTIS BC POISON CONTROL MIDLAND APPLIANCES INFORM PROJECTS HOOD FAN TELUS SHAW CABLE EMERGENCY CONTACTS BUISNESS HOURS MONDAY FRIDAY 8 30 AM 4 30 PM Sell Contact New Home Con
21. regular business hours 7 00 AM 2 00 PM Monday through Friday statutory holidays excluded The homeowner must be present when the Developer responds to either emergency or non emergency warrantable claims Please ensure you schedule your service appointments so that you can remain at home until the repairs are completed The Developer s first warranty appointment will be to inspect items recorded on the Service Request Form Our technician will determine whether or not a listed item qualifies as a warrantable deficiency If there are warrantable defects in the home the Developer will schedule a second or subsequent appointment s to repair the deficiencies The Developer in its sole discretion will determine whether or not a service request item is warrantable only warrantable deficiencies will be corrected The Developer will refer to the Residential Construction Performance Guide published by the Homeowner Protection Office a Branch of BC Housing when determining whether or not an item is a warrantable defect 10 The Developer will determine whether or not a call is an emergency Emergencies may include Plumbing and or gas leaks or total loss of heat electricity or water Before requesting emergency service please refer to the Troubleshooting Tips section of this Manual 11 The Developer will invoice an owner 60 per hour if a technician is asked to inspect damages that were caused by the owner s negligenc
22. temperature between 18 24 C and Use a de humidifier in the cooler months when the surface temperature of the building components walls windows is close to the dew point If you observe condensation ensure your home is heated 24 hours per day 7 days a week see above Next confirm you are adequately ventilating your home If the Developer s technician notices your clothes are air drying on racks and or you are using the stove as a heat source your warranty will be cancelled forthwith 28 TE MADDOX Examples of condensation damage include Mold growing on window frames drywall and other surfaces very unhealthy Cords on the window blinds swelling making the blinds hard to operate and likely to break and Water filling the bottom window track and damaging the drywall and wood sill beside it If your windows are fogged up or wet on the inside you are damaging your home You will be held accountable for the damages If applicable remove standing water from your window sill s and ensure it does not travel to adjacent drywall baseboards Take steps to ensure condensation does not re occur For more information please review the Avoiding Condensation Problems literature attached hereto as Appendix 10 WARRANTY GUIDELINES Condensation usually results from weather conditions and a family s lifestyle Damage caused by condensation is not covered by a home warranty If the homeowner fails to follow the recommendat
23. the detector for 10 seconds to ensure that the device beeps or rings loudly Avoid lighting candles under the detector to see if the alarm goes off Repeated use of smoke to activate an alarm can cause detectors to fail when a real fire occurs If applicable change the batteries at least twice a year at the start and end of daylight savings time is a good rule of thumb also if your smoke detector starts chirping or beeping it s time to change the batteries and Clean the smoke detector twice a year with a vacuum Please remember if your alarm goes off you have only seconds to respond Your best response is to leave your home immediately and call 911 from a phone outside your home For more information please refer to Appendix 13 INITIAL ORIENTATION amp WARRANTY GUIDELINES During the initial orientation we confirm that light fixtures thermostats outlets and the Nuheat system if applicable are functioning as intended The warranty excludes any fixture you supplied We also point out the location of the main electrical breaker panel Please refer to the Warranty Provider and Warranty Description sections of this Manual for warranty terms During the warranty the Developer will repair any Electrical wiring that fails to carry its specified design load with the exception of alarm pre wiring and Electrical outlet switch or fixture that does not function as intended This warranty does not cover Fo
24. the plans Moving fixtures to accommodate specific furniture arrangements or room use is your responsibility 31 y MADDOX GFCI GROUND FAULT CIRCUIT INTERRUPTERS The GFCI is a circuit breaker GFCI receptacles have a built in element that sense fluctuations in power Building codes require installation of these receptacles in bathrooms and kitchens where an individual can come into contact with water while holding an electric appliance or tool One GFCI breaker can control up to three or four outlets Each GFCI circuit has a test and reset button Once each month press the test button This will trip the circuit To return service press the reset button If a GFCI breaker trips during normal use it may indicate a faulty appliance you will need to investigate the problem Do not plug heavy appliances into a GFCI receptacle as they will trip the GFCI breaker CAUTION if you plug a refrigerator or food freezer into a GFCI controlled outlet the GFCI breaker will trip The food stored in your fridge freezer will be ruined Our warranty coverage does not cover such damage GROUNDED SYSTEM Your electrical system is a three wire grounded system Never remove the bare wire that connects to the box or device FLOOR HEATING NUHEAT WHERE APPLICABLE For warranty and care information please refer to Appendix 13 LIGHT BULBS You are responsible for replacing burned out bulbs other than those noted during your ini
25. using mild soap and as little water as possible Avoid abrasive cleaners scouring pads or scrub brushes Flat paints show washing marks more easily than gloss paints do Often better results come from touching up rather than washing the paint EXTERIOR All exterior painting is considered a common area item and is controlled and maintained by your strata corporation and Property Manager TOUCH UPS When doing paint touch ups use a small brush applying paint only to the damaged spot Touch ups may not match the surrounding area exactly even if the same paint mix is used When it is time to repaint a room prepare the wall surfaces first by cleaning with a mild soap and water mixture or a reliable cleaning product For color code formulas please turn to the Finish Specifications section of this Manual please note codes are calculated per 5 gallon pail PHONE CABLE DATA OUTLETS amp MEDIA CENTRE Your home is equipped with numerous phone and cable outlets Initiating service adding additional outlets or revising outlet locations for decorating purposes or convenience is the homeowner s responsibility If you own a or D unit 01 or 02 suites between the 3 and 25 floor please remember to use lag bolts that are less than 1 1 8 when installing your bedroom television Your home is equipped with a media center panel that allows your home s media to be accessed via one panel The panel is generally located in yo
26. 24 Month Corrective Period WARRANTY REPORTING AFTER THE 24 MONTH CORRECTIVE PERIOD After the 24 Month corrective Period the warranty covering materials and labour is complete Please refer to the Travelers Warranty Appendix 01 for a description of the remaining warranties COMMON PROPERTY amp LIMITED COMMON PROPERTY Service and warranty on all issues relating to areas outside of your home will be dealt with through the Property Manager Please report any defects you notice to your property management company PROPERTY INSURANCE Please contact a private insurance company directly to determine the type of insurance policy you require at closing It is the responsibility of the owner to ensure proper insurance is purchased 21 CONDENSATION VENTILATION When warm moist air comes into contact with cooler surface the moisture condenses Outside we see this as dew inside you may see it as a layer of moister on glass windows and doors This condensation comes from high humidity within the home combined with low outside temperatures and inadequate ventilation Normal activities cause condensation As you live in your home your daily lifestyle contributes to the moisture in the air Cooking clothes washing clothes drying bathing showering aquariums plants etc all add water to the air in your home Your daily routine can minimize the amount of moisture in your home thereby reducing condensation on interior surf
27. 52 d MADDOX STAINS Dark carpet stains around room perimeters stairs or at heating registers are commonly called carbon black These stains often results from airborne carbon material emanating from synthetic or magnetic surfaces such as television screens and magnetic seals on refrigerators Light coloured synthetic carpets accentuate this condition STATIC Cooler temperatures outside often contribute to static electricity inside To avoid the problem look for carpets made with anti static You can also install a humidifier to help control static build up In some areas metal or other edging material may be used where the carpet meets with another floor covering CAULKING Over time you may notice gaps in your caulking around plumbing fixtures windows backsplashes etc Maintaining a good seal is important to prevent moisture problems The Developer will re caulk reported areas one time during the 12 Month Corrective Period see the Warranty Description tab Subsequent caulking will be your home maintenance responsibility CLOSET SHELVES amp ORGANIZERS For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 09 CONDENSATION For more information please refer to both Appendix 10 and the Condensation Ventilation section of this Manual It is important you read a
28. APPENDIX 01 BC New Home Warranty Sample Home Warranty Certificate Travelers Frequently Asked Questions by Homeowners Warranty Coverage for New Home Buyers APTE du il 0 5 e E APPENDIX 02 Midland Appliance Manuals Blomberg Typical Fridge Use amp Care Manual Fagor Gas Cooktops User Manual Fagor Integrated Dishwasher Installation amp User Manual Fagor Wall Oven Use amp Care Manual LG Washer Use amp Care Manual LG Condensing Dryer Use amp Care Manual Liebherr Platinum Collection Fridge Use amp Care Manual Panasonic Platinum Collection Microwave Use amp Care Manual Panasonic Typical Microwave Use amp Care Manual U Line Wine Fridge Use amp Care Manual Inform Projects Hood Fan Manual Steeltime Hood Fan Use amp Care Manual REMOTE CONTROL amp INTERCOM MANUALS den nee eee eo APPENDIX 03 Enterphone Features amp Instructions Information Maddox Entry Phone Details Remote Control Wireless 4 Button Transmitter Information BATHROOM ACCESSORIES CARE amp MAINTENANCE eat ec APPENDIX 04 a E APPENDIX 09 MT ee SERRE quM d APPENDIX 06 CARPET CARE i MAINTENANG Eis ies tente tenants APPENDIX 07 GLASS MIRRORS SHOWER amp BATH HARDWARE WIRE amp MELAMINE SHELVES APPENDIX 08 CECISET SHERNAN NG AA NA APPENDIX 09 as KO lt gt MADDOX HPO CONDENSATION LITERATURE amp TR
29. AVELERS MAINTENANCE TIPS me APPENDIX 10 HPO Avoiding Condensation Problems Travelers Spring Maintenance Tips Travelers Summer Maintenance Tips Travelers Fall Maintenance Tips Travelers Winter Maintenance Tips COUNTERTOP CARE lt MAINTENANC ees ences sees APPENDIX 11 DOOR CAKE I NAN eee ed ee ee APPENDIX 12 CP Distributors Care amp Maintenance Townhome Door Maintenance ELECTRICAL CARE amp MAINTENANCE ces APPENDIX 13 Kidde Hardware Smoke amp Carbon Monoxide Talking Alarm Nuheat Solo User Guide Where Applicable CONTROLA TS ER ne dan ae ani A APPENDIX 14 Control4 Brochure Control4 Cover Sheet Control Information ma Bo RE PA APPENDIX 15 MAINTENANCE APPENDIX 16 PAINT MAINTENANCE OF PAINTED SURFACES ccna AL APPENDIX 17 Dulex Pro Painting Care amp Maintenance PLUMBING CARE amp MAINTENANCE 011030 nennen nennen se rese rese resa sese rese sese rennen APPENDIX 18 Boran Bathroom Fan Care Fan Timer Care and Maintenance Heat Pump A Filter Size Heat Pump A B C Care amp Maintenance Heat Pump B Filter Size Heat Pump C Filter Size Heat Pump D Filter Size Heat Pump D Care amp Maintenance Heat Pump E Filter Size Heat Pump E F Care amp Maintenance Heat Pump F Filter Size Heat Pump Thermostat Plumbing Fixtures Care amp Maintenance Waste King Garburator Button Waste King Garburator d C
30. Appendix 03 and the Security section of this Manual for building access information 18 How do I gain access to the underground parking The parking garage can be accessed on Continental Street formally known as Rolston Crescent 19 How do I use my visitor intercom system Please peruse both Appendix 03 and the Security section of this Manual for visitor intercom information 20 Does my unit come with an alarm Please refer to the Security section of this Manual for more information y MADDOX PARKING amp STORAGE LOCKERS 21 Can I purchase additional parking or storage lockers Please send your request to parkingstorage cressey com or visit the homeowner s section on our website www cressey com If we have additional stalls lockers we will be happy to provide a procurement price WATER SHUT OFFS amp WINTERIZING 22 Where are my water shut offs Your water shut offs were pointed out to you during your initial orientation As soon as possible please re familiarize yourself with their location Shut offs are generally located in the storage room of your suite concealed behind the removable panels below the sinks behind the toilet in bedroom closets and or in the laundry closets Should you notice a plumbing leak turn the water off at these shutoffs and immediately contact your Property Manager Refer to both the Emergency Procedures and Plumbing System section of this M
31. CORRECTIVE PERIOD 364 days after the initial sale closing date the homeowner has a second opportunity to report warrantable defects This is the best time to report items such as cracked drywall and other cosmetic deficiencies due to shrinking and settling For more information please refer to both the Corrective Period Rules amp Regulations and the Protecting Your Investment sections of this Manual To report warrantable deficiencies please complete and forward the Service Request Form found at the end of this Manual Warrantable service request will be entered into our database and dealt with in a timely manner following the expiry of the 12 Month Corrective Period CORRECTIVE PERIOD RULES amp REGULATIONS 1 The Developer will not remind owners or their tenant property managers etc that their warranty expiry dates are approaching It is the homeowner s responsibility to report any warrantable deficiencies prior to their warranty deadlines via procedures noted in this Manual The 12 month warranty expires 364 days after your initial sale closing date The 24 month warranty expires 728 days after your initial sale closing date 2 The Developer will not recognize a request for service that is communicated to our on site personnel 24 3 4 2 6 7 8 9 y ph C MADDOX Homeowners must report emergency and or non emergency service requests in writing Homeowners must record all w
32. Canada Place Vancouver BC 604 775 7200 Dr Sun Yat Sen Classical Chinese Garden 578 Carrall St Vancouver BC 604 662 3207 Granville Island Cultural Society 1398 Cartwright St Vancouver BC 604 687 3005 H R MacMillan Space Centre 1100 Chestnut St Vancouver BC 604 738 7827 Museum of Vancouver 1100 Chestnut St Vancouver BC 604 736 4431 Orpheum 884 Grandville St Vancouver BC 604 665 3050 Plaza of Nations 750 Pacific Blvd Vancouver BC 604 683 5593 PNE 2901 E Hastings St Vancouver BC 604 253 2311 Rogers Arena 800 Griffiths Way Vancouver BC 604 899 7400 Science World 1455 Quebec St Vancouver BC 604 443 7443 The Clutch 1895 Venables St Vancouver BC 604 251 1363 Theatre Under the Stars 610 Pipeline Road Vancouver BC 604 734 1917 Vancouver Aquarium 845 Avison Way Vancouver BC 604 659 3474 Vancouver Art Gallery 750 Hornby St Vancouver BC 604 662 4700 Vancouver Symphony Orchestra 301 Smithe St Vancouver BC 604 684 9100 PARKS Creekside Park Gateway to Science World Vancouver BC David Lam Park 1300 Pacific Blvd Vancouver BC Emery Barnes Park Dog Park Seymour St Vancouver BC George Wainborn Park Beach Crescent Vancouver BC Nelson Park Nelson St Vancouver BC Queen Elizabeth Park 4600 Cambie Street Vancouver BC Stanley Park Stanley Park Drive Vancouver BC SHOPPING Grandville I
33. DENTIAL REMOTES FOBS Manufacturer Integrated Control Technology ICT Supplier Smart tek Communications Inc Model RF REM4 433 Battery Type Internal Lithium Battery CR2032 3V Note Upon possession you were handed two RF remotes that control access to your parkade gates and any other door with card reader access ACCESS amp SECURITY When you moved in you were given two radio frequency remotes that control access to the main lobby entry door the parkade gates and any other door with card access readers The remotes require no maintenance and operate on batteries which will require replacement from time to time The remotes are susceptible to damage by moisture and impact and should be handled gently For more information please refer to ICT RF Transmitters literature attached hereto as Appendix 03 Please keep a record of your fob s serial number s If you lose fob please report the loss immediately to the Property Manager This will help ensure the security of the building VISITOR INTERCOM SYSTEM A visitor intercom has been installed outside the main lobby entry and at the parkade entry ramp kiosk Your guest simply dials your code or selects your name by scrolling through the electronic directory on the visitor intercom Please note random codes which do not identify your apartment have been chosen for security reasons For more information please refer to Appendix 03 CAMERA SYSTEM Pinhole an
34. ENERAL SPECIFICATIONS uu tc DAAN KALONG TER one eee dues cie 40 HOW CHANGE YOUR HEAT PUMP FILTER 10 000000000000 nemen 47 A E See 46 HOMEOWNER USE amp MAINTENACE GLHDELINES 2 ERR 09 ivre ao DO FEES S a GA 48 INITIAL ORIENTATION amp WARRANTY 5 2 46 na ad BA NG AA 49 kaba aY AN GG EE AA AA AA AA AA MAN Ol gre ON RG JE S ALANO EI ARE UT AA PCOS TERRACE in D en no 90 PA TRIRO OMA C CE AA AA a1 ewe UN M m He a 1 T a1 reif T ERR E UT T a1 QUT a1 M dg ES MN ANA AA
35. F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16x25 3105 2 Heat Pump B McQuay Olympic International Agencies National Hydronics WCCH4009 1 10 x 20x 1 3201 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16x25 3202 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16x25 3203 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16x25 3205 1 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16x25 3205 2 Heat Pump B McQuay Olympic International Agencies National Hydronics WCCH4009 1 10x20x 1 3301 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 x 25 3302 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 x 25 3303 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 25 3305 1 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 x 25 3305 2 Heat Pump B McQuay Olympic International Agencies National Hydronics WCCH4009 1 10x20x 1 3501 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 x 25 3502 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 25 3903 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 x 25 3505 1 Heat Pump C McQuay Olympic International Agen
36. Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump TYPE AIN gt Om nm mn gt FT O0 Iln MANUFACTURER WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace SUPPLIER Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic Inte
37. Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics MAD c lt gt D OX MODEL FILTER SIZE WCCH5012 1 10x24x1 50915 1 16 18 WCCH5012 1 10x24x1 50915 1 16 18 WCCH4009 1 10 20 1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16x 18 WCCH5012 1 10x24x1 50915 1 16x 18 50915 2 16x25 50915 4 1 16 x 25 WCCH5012 1 10x24x1 50915 1 16 18 WCCH5012 1 10 24 1 50915 1 16 18 WCCH4009 1 10 20 1 50915 2 16 x 25 50915 4 1 16x25 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH4009 1 10x20x1 50915 2 16 x 25 50915 4 1 16 x25 WCCH5012 1 10x24x1 50915 1 16 18 WCCH5012 1 10x24x1 50915 1 16 18 WCCH4009 1 10 20 1 50915 2 16 25 50915 2 16 25 50915 2 16 25 50915 2 16 25 WCCH4009 1 10 20 1 50915 2 16 25 50915 2 16 25 50915 2 16 25 50915 2 16 25 Fe pa MADDOX UNIT ITEM TYPE MANUFACTURER SUPPLIER INSTALLER MODEL FILTER SIZE 3005 2 Heat Pump B McQuay Olympic International Agencies National Hydronics WCCH4009 1 10 x 20x 1 3101 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 x 25 3102 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16 x 25 3103 Heat Pump F WaterFurnace Olympic International Agencies National Hydronics 50915 2 16x25 3105 1 Heat Pump
38. IDGE Typical Blomberg Midland Appliance 900 Custom Overlay 1770mm 535mm 540mm FRIDGE Liebherr Midland Appliance HC1540 Custom Overla 29 7 8 24 Collection y 13 16 GAS COOKTOP 28 Typical Fagor Midland Appliance 3FIA 5GLSTX Stainless Steel 28 3 8 2 3 16 201 16 5 Platinum 1 GAS COOKTOP 36 Collection Fulgor Midland Appliance COGB436F1CSS Stainless Steel 36 n a 2 Ya 5HA 200 LX WALL OVEN 24 H Typical Fagor Midland Appliance SHA 200 Stainless Steen 23 7 16 21 23 5 16 Platinum i WALL 30 Caldera Fulgor Midland Appliance SOVB53021CSS Stainless Steel n a 23 30 INTEGRATED HOOD Typical SteelTime Inform Projects INCASSA Stainless Steel 365mm 350mm 800mm INTEGRATED HOOD Platinum SteelTime Inform Projects INCASSA Stainless Steel 365mm 350mm 900mm FAN 35 Collection DISHWASHER All Fagor Midland Appliance LFA 65 IT Custom Overlay 32 5 21 7 16 23 7 8 Panasonic i MICROWAVE Typical cn Midland Appliance NNSN 648S Stainless Steel 11 88 15 88 20 38 Where Panasonic T 5 i MICROWAVE Midland Appliance 7955 Stainless Steel 1157 19 41 21 85 Applicable Genius WASHER All LG Midland Appliance WM1355HW White 93 25 Ya 24 DRYER All LG Midland Appliance DLEC855W White 33 72 25 Ya 24 Platinum 23 WINE FRIDGE U Line Midland Appliance U1075WCS00 Stainless Steel 34 1 8 23 5 16 7 Collection 15 16 49 y ph MADDOX PROTECTING Y
39. MADDOX RAILING CARE amp MAlPNTEN ANGES aient APPENDIX 19 PES LT EEE ZE APPENDIX 20 Stone Care amp Maintenance Part 1 Stone Care amp Maintenance Part 2 Tile amp Natural Stone Care amp Maintenance TELUS PROMOTION e EEE EEE PEER EP APPENDIX 21 me AA anes APPENDIX 22 BC Hydro Application for Residential Service FirstService Important Information for Residents FirstService Information Collection Form FirstService Notice of Tenants FirstService Online Telephone Banking FirstService Pre Authorized Debit PAD Agreement Strata Intercom Programming Request Form Maddox Information Maddox Service Request Form A P a e MADDOX THE PROFESSIONALS THE DEVELOPER OF MADDOX Maddox was developed by Cressey Drake Development LLP and Cressey Drake Holdings Ltd collectively referred to as the Developer The Developer is a member of the Cressey Development Group Cressey Established in 1969 Cressey and its affiliated companies have been instrumental in changing the greater Vancouver skyline and constructing landmark residences throughout the lower mainland in fulfillment of the housing needs of a dynamic marketplace gt CRESSEY With over 200 successful projects to their credit Cressey has built a solid reputation as innovators of distinctive housing designed
40. National Hydronics National Hydronics National Hydronics National Hydronics MAD D OX MODEL FILTER SIZE WCCH4009 1 10x20x1 WCCH5012 1 10 24 1 WCCH4007 1 10 20x 1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 18 WCCH5012 1 10x24x1 50915 2 16x25 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 18 WCCH5012 1 10x24x1 50915 2 16 25 WCCH4009 1 10 20 1 WCCH5012 1 10 24 1 WCCHA4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16x 18 WCCH5012 1 10x24x1 50915 2 16 x 25 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 18 WCCH5012 1 10 x 24x 1 509152 16x25 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH5012 1 10x24x1 50915 2 16 x 25 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 c lt gt UNIT 1803 1805 1806 1807 1808 1809 1901 1902 1903 1905 1906 1907 1908 1 1908 2 2001 2002 2003 2005 2006 2007 2006 1 2008 2 2101 2102 2103 2105 2106 2107 2106 1 2108 2 2201 2202 2203 2205 2206 2207 2208 2209 2301 2302 2303 2305 45 ITEM Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat P
41. OUR INVESTMENT No home is maintenance free Maintaining your home properly will extend the life of your asset If you are not comfortable performing routine or specific maintenance please hire a professional at your own cost This section describes routine maintenance procedures for your home s many components it also provides information on home component warranties MANUFACTURER S LITERATURE The products installed in your home come with manufacturer s warranty and care guidelines please take the time to read them These guidelines form a part of this Manual and are attached hereto as Appendices 01 22 The information contained in the manufacturer s literature will not be repeated here We make every effort to keep the information in the Manual current If any detail in our Manual conflicts with the manufacturer s information or recommendations follow the manufacturer s recommendations Remember to activate specific manufacturer s warranties by completing and mailing in registration cards which should be located in the manufacturer s literature In some cases manufacturer s warranties may extend beyond the first year therefore it is in your best interest to know about such coverage ALARM SYSTEM Maddox townhomes have been pre wired to accommodate a keypad by the suite entry door The company retained to complete the rough in was Smart tek Communications Inc Please refer to the Security section of this Manual for m
42. R Olympic Controls Inc Nu Heat Kidde Chubb Edwards Control 4 Control 4 Control 4 Control 4 SUPPLIER National Hydronics Allwest Allwest Allwest Allwest Allwest Allwest Allwest INSTALLER National Hydronics Allwest Allwest Allwest Allwest Allwest Allwest Allwest MODEL TDAPHP AH12 B F1209 900 0133 GC S7 C4 HC250 BL C4 SR250B Z B C4 SW2 Z WH C4 KP3 Z WH COLOR White n a White White n a n a n a n a MADDOX TROUBLESHOOTING TIPS PLUMBING NO WATER ANYWHERE IN THE HOME Before calling for service check to confirm that the Main shut off in your home is open Main shut off to the building is open and Individual shut offs for each plumbing item are open LEAK INVOLVING A SINK OR TUB Turn water supply off to that item Confirm the shower door tub enclosure was properly closed and bath mats are used refer to the Protecting Your Investment Shower Enclosure section of this Manual for more information and Use other facilities in your home report problem on next business day BACK UP AT ONE TOILET If only one toilet is affected corrections can be carried out during normal business hours Shut off the water supply to the toilet involved Use a plunger to clear the blockage and If you have been in your home fewer than 30 days contact Maddox New Home Consultants if not contact qualified r
43. ROL c AA SEN ER EN POUR AA AA AA B x48 quio M eee B HERO ET M H B1 B1 B1 ANOT NEGLECT ROUTINE MAINTENACE PRE B3 DO SOT NEGLECT ROUTINE MAINTENACE FLATINUM COLLECTION ess derniere an aient eee crane 64 ABA AA AA AA B3 PAA T A 66 CELING PETURE 67 MIRROR SHOWER ENCLOSURES SHELVING amp BLIND SPECIFICATIONS AA AA 66 BATH ACCESSORIES INTERIOR DOORS amp DOOR HARWARE SPECIFICATIONS 2 EN rianta KEENE EE ENEAK 69 FANNA ATION p AA AA 70 ques REGINO NN aa NANA AE NAAN NAAN AA AA AA AA 71 NOR 7e CS SOIR AA 12 TOR TEREC S SE R AA 12 TEN 7e RS FG AA OE AA AA NA 73 E L es MADDOX APPENDICES TRAVELER WARRANTY
44. To ensure a uniform change it is recommended that you do not place area rugs on the new floor for sixty days after installation Thereafter periodic re arrangement of furniture and area rugs will help ensure your flooring colors evenly HEAT AND HUMIDITY Environmental conditions must be maintained as specified with a temperature of 65 75 F 18 24 C and humidity at 35 55 at all times Kentwood Product Warranty Care and Maintenance Guide REMOVE HIGH HEEL SHOES amp TRIM PET S NAILS Floors may be damaged by the extreme force caused by lady s high help shoes measured in pounds per square inch psi For example a car has a load of 28 30 psi while a 125 pound woman with high heels has a load of 2000 psi High heels will cause indentation in flooring As such ask your guest to remove her high heels to protect your floor A general rule of thumb is to avoid letting sharp or pointed objects come into contact with your floor This includes pets nails which should be trimmed to minimize damage HOOD FAN For warranty and care information please refer to Appendix 02 and the Appliances section of this Manual Please note the actual CFM output of the hood fan will be less than the specified output outlined in the product specification brochure The mechanical engineering design of the building controls the amount of air that is exhausted from the suite LIGHTING For warranty information please refer to the Warranty Des
45. Y 2 KITCHEN 3 MAIN BATHROOM 5 MASTER BEDROOM 6 BEDROOM BATHROOM 7 LIVING ROOM 8 DINING AREA 9 BALCONY PATIO 10 STORAGE ROOM 11 LAUNDRY ROOM 12 CLOSET ITEM C HARDWOOD A DRYWALL BASEBOARD D TILE FLOORING E CARPET FLOORING TILE WALL FLOORING B F G PLUMBING FIXTURE H ELECTRICAL FIXTURE l DOOR J DOOR HARDWARE K TRIM L CABINET M CABINET Q BATHROOM N COUNTERTOP O BALCONY RAILING P SHELVING R CEILING HARDWARE HARDWARE U SHOWER 5 WINDOW T BLINDS V CAULKING W GROUT X PAINTING ENCLOSURE In the corresponding table below please add the above applicable number and letter regarding what needs to be addressed Please write in detail and attach photos I D LOCATION DETAILS IF NECESSARY PLEASE INCLUDE ANY ALL PHOTOS NUMBER NUMBER ao ao fo 73 SRT MADDOX eee mure Li lt mn nef a Ci lC 7 pe LA 2 4 C SA ME ba al li JU ml n i 1 1 dor 800 925 West Georgia Street Vancouver BC 6 312 Tel 604 683 1256 Fax 604 683 7690 WWW cressey com
46. aces TO REDUCE IN SUITE MOISTURE PLEASE Do not cover or interfere in any way with the fresh air supply to your suite Keep the dryer exhaust hose clean and securely connected Keep the dryer lint trap clean inspect after each use Where applicable keep the dryer booster fan lint trap clean inspect after each use Keep the laundry closet doors open when the washer dryer are in use not allow wet clothes to dry indoors Dry your clothes in the provided dryer hood fan when you are cooking not use your gas stove to heat your home When cooking put a lid on boiling water Run your bathroom fan s when taking a shower or bath Continue running the fan s for approximately 1 hour following your shower or bath Failure to follow this instruction will void your entire home warranty not tamper with the main bathroom fan timer It is wired to run 8 hours each day between the hours of 8 AM 12 PM and 4 PM 8 PM Tampering with same will void your entire home warranty Where applicable do not tamper with your booster fan If you notice condensation forming on your windows and mirrors increase ventilation by opening a window slightly This will allow humidity to escape Open blinds and drapes so air can circulate freely over windows Do not allow furniture bookcases to touch outside walls this will improve air circulation around the cooler outside walls Set your suite
47. al Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics MODEL FILTER SIZE WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH4009 1 10 x 20x 1 WCCH5012 11 10 x 24x 1 50915 2 16 x 25 WCCH4007 1 10x20x1 50915 2 16x25 WCCH4009 1 10x20x1 50915 1 16 x 18 WCCH4007 1 10 20 1 50915 2 16x25 WCCH4007 1 10x20x1 50915 4 1 16 x 25 WCCH4009 1 10 x 20x 1 5091571 16 x 18 WCCH5012 1 10x24x1 50915 2 16 25 WCCH4009 1 10 x 20x 1 WCCH5012 1 10 24 1 WCCH4007 1 10 20 1 50915 4 1 16 25 WCCH4009 1 10 x 20x 1 509157 16x 18 WCCH4009 1 10x20x1 50915 2 16x25 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 50915 2 16 x 25 WCCH4009 1 10 x 20x 1 50915 2 16 x 25 WCCH4007 1 10x20x1 50915 1 16 x 18 WCCH4007 1 10 20 1 50915 2 16 x 25 WCCH4007 1 10x20x1 50915 4 1 16 x 25 WCCH4009 1 10x20x1 UNIT 610 611 612 701 702 703 705 706 707 708 709 801 802 603 605 606 807 608 901 902 903 905 906 907 908 909 1001 1002 1003 1005 1006 1007 1008 1009 1101 1102 1103 1105 1106 1107 1108 1109 43 ITEM Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump
48. alls of fiber can appear on your carpet depending on the type of carpet fiber and the type of traffic If this occurs clip off the pills If they cover a large area seek professional advice RIPPLING With wall to wall carpeting high humidity may case rippling If the carpet remains rippled after the humidity has dissipated have a professional re stretch the carpeting per the manufacturer s guidelines Note The manufacturer s guidelines may dictate the carpet be re stretched using a power stretcher and not a knee kicker SEAMS Carpet usually comes in 12 foot widths making seams necessary in most rooms The more dense and uniform the carpet texture the more visible the seams will be Seams are never more visible than when the carpet is first installed Usually with time use and vacuuming seams become less visible Visible seams are not considered a defect SHEDDING New carpeting especially pile sheds bits of fiber for a period of time Eventually these loose fibers are removed by vacuuming Shedding usually occurs more with wool carpeting than with nylon or other synthetics SNAGS Sharp edged objects can grab or snag the carpet fiber When this occurs cut off the snag If the snag is especially large call a professional SPROUTING Occasionally you may find small tufts of fiber sprouting above carpet surface Simply use scissors to cut off the sprout Do not attempt to pull it because other fiber will come out in the process
49. an the original specification We used our best efforts to ensure the Plumbing Specifications section is correct however we make no representations or guarantees express or implied as to the accuracy or completeness of the same ITEM RESIDENTIAL TOILET RESIDENTIAL TOILET SEAT KITCHEN SINK KITCHEN SINK GARBURATOR GARBURATOR AIR SWITCH BATHROOM FAN BATHROOM FAN TIMER BATHROOM SINK RESIDENTIAL BATHTUB RESIDENTIAL BATHTUB BATHTUB FILLER RESIDENTIAL BATHTUB SHOWER RESIDENTIAL BATHTUB WALL MOUNTED SHOWER ARM SHOWER HEAD SHOWER SYSTEM SHOWER SYSTEM RESIDENTIAL FAUCET 1 RESIDENTIAL FAUCET 2 41 LOCATION Bathrooms Bathrooms Kitchen Platinum Collection Kitchen Kitchen Kitchen Where Applicable Where Applicable Bathroom Bathrooms Bathrooms Bathtub All Tub Shower Combination Bathrooms tub only Bathrooms shower only Bathrooms Showers Sho wer Systems Bathrooms W Shower Systems Bathrooms w Shower Systems Kitchen All Bathrooms APPLICATION Aquia II Close Coupled Toilet Soft Close Seat Under Mount Sink Under Mount Sink Kitchen Sink Kitchen Counter Fan Fan Timer Undercounter Sink Wood Front Tub Tiled in Tub Tub Filler Tub Diverter Lever Tub Diverter Shower Arm Shower Head Shower Assembly 2 way Shower Mixer Kitchen Sink Faucet Bathroom Sink Faucet MANUFACTURER ToTo ToTo Ac
50. anual for more information 23 Do I need to winterize my home If your unit includes an exterior hose bib i e a balcony faucet you will need to ensure it is winterized properly Although exterior hose bibs are typically frost free hoses must be disconnected from hose bibs prior to freezing temperatures If they are not damages may include a broken faucet and or plumbing line which can lead to a water leak within your unit Water may even flow to units below yours Damages resulting from failure to winterize will not be covered under our warranty program UTILITY TELEPHONE amp CABLE SERVICE 24 Who do I contact about domestic hot water service FirstService Residential 25 Who do I contact about natural gas service cost of natural gas is included in your monthly strata fees If you smell gas please call the emergency line at 1 800 663 9911 24hrs This number should be recorded where it can be easily accessed in case of an emergency 26 When should I set up my utility accounts Your electrical utility service account must be set up before your closing date This is extremely important as your utilities will be discontinued if you do not transfer the applicable accounts into your name 27 Who do I contact about my electrical service Your electrical service is provided by BC Hydro You can activate an account by either calling BC Hydro customer accounts division at 604 224 9376 or by filling out an
51. arrantable requests on the Service Request Form found either at the end of this Manual or on our website www cressey com The homeowner must then e mail mail or fax the form to the Developer using the e mail address fax information noted on the form If the homeowner mails the Service Request Form he she must do so by registered mail Forms will not be deemed received email or otherwise until the Developer sends the homeowner a confirmation email We will not accept either emergency or non emergency service requests that contravene this procedure We encourage homeowners to submit written warranty request forms 30 days prior to their applicable warranty expiry date At the very latest the Developer must receive the Service Request Form the day before the applicable warranty period expires If a warranty request is not received on or before the applicable deadline then that warranty will be deemed expired The Developer will begin inspecting non emergency 12 Month Corrective Period warrantable items and 24 Month Corrective Period warrantable requests after the applicable warranty period has expired The Developer will contact the owner using the contact information listed on the Service Request Form If the Developer cannot contact with the homeowner within a 30 day period the warranty work will be considered complete and the file will be closed Maddox New Home Consultants will schedule warranty appointments during
52. ase refer to both Appendix 03 and the Security section of this Manual SHOWER ENCLOSURES For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 08 Shower enclosures require minimal care and maintenance Use a squeegee to remove water after a bath shower to keep mineral residue and soap film to a minimum A coating of wax can also help prevent build up of minerals and soap Use cleaning products suggested by the manufacturer to avoid any damage to the trim and hardware Check and touch up caulking on an as needed basis Avoid hanging wet towels on corners of doors the weight can pull the door out of alignment and cause it to leak Maddox homes feature frameless shower doors Frameless shower doors are usually heavy 3 8 or 72 glass shower enclosures featuring glass metal clips and continuous metal channels these doors may be sealed to adjacent surfaces with silicone These glass panels may be freestanding and resting on a tiled curb floor or bathtub manufactured shower base they may also be full height fixed to the ceiling Water may escape at the door perimeter this is not considered a defect Care should be taken to not only ensure that bath mats are present but also that any water outside the enclosure is mopped up after a shower SMOKE DETECTORS For warranty and care information please ref
53. back of the device refer to refrigerator manual Where applicable clean wine fridge front grille amp condenser Clean range hood filter oven microwave and cook top refer applicable manuals Wash bathroom fan grille s Regularly check the house for safety hazards such as loose or lifting buckling floor etc Exterior railings Check bolts fasteners glass gaskets and welds See railing care sheet If you are not using a plumbing fixture frequently a sink run water briefly to keep water in the trap Check all faucets hose bibs amp valves for signs of dripping amp change washers as needed Clean drains in dishwashers sinks bathtubs amp shower stalls Test plumbing shut off valves to ensure they are working Where applicable winterize by disconnecting hoses amp drain bibs Check amp clean replace heat pump filters each month in heat season filters should be checked every 2 months Where applicable switch on power to air conditioning amp check system Serviced it every 2 3 years ELECTRICAL Check GFI AFCI circuits Check electrical plugs amp outlets to ensure fire safety Worn plugs feel warm to the touch amp need to be replaced immediately Check smoke carbon monoxide detectors Check security alarm Vacuum smoke detectors as dust or spider webs can prevent them from functioning Vacuum electric baseboard heaters to remove dust If panel breaker is warm to touch or sme
54. ca 21 The Developer is not responsible for third party damage s 26 SEN MADDOX 04 MONTH CORRECTIVE PERIOD This is the final corrective period in the 2 5 10 warranty During this period the homeowner is entitled to report defects in the electrical plumbing heating and ventilation In addition the owner is also entitled to report defects in materials and labour supplied for the exterior cladding caulking windows and doors that may lead to detachment or damage to the home To facilitate repairs please complete and forward the Service Request Form found at the end of this Manual then e mail mail or fax this form to the Developer using the e mail address fax information indicated on the form If the homeowner mails the Service Request Form he she must do so by registered mail The Developer will use its best efforts to complete warranty repairs within a reasonable period of time following the expiry of the 24 Month Corrective Period Please refer to the Corrective Period Rules amp Regulations recorded under the 12 Month Corrective Period Where applicable they also apply to the 24 Month Corrective Period For example if the homeowner does not deliver his her written request to the Developer on or before the day the applicable warranty period expires then that warranty will be deemed expired The Developer in its sole discretion will determine which Corrective Period Rules amp Regulations apply to the
55. cies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies INSTALLER National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydroni
56. cies National Hydronics WCCH5012 1 10x24x1 3505 2 Heat Pump C McQuay Olympic International Agencies National Hydronics WCCH5012 1 10x24x1 HOW TO CHANGE YOUR HEAT PUMP FILTER VIDEO ERIS Smarter from the Ground Up NATIONAL HYDRONICS LTD McQuay Air Conditioning 47 d c MADDOX APPLIANCES HOMEOWNER USE amp MAINTENACE GUIDELINES Please refer to Appendix 02 INITIAL ORIENTATION amp WARRANTY GUIDELINES Maddox appliances were procured from Midland Appliance with the exception of hood fans which were purchased from Inform Projects During your initial orientation the Developer will confirm appliances are in working order Post closing the owner will be responsible for initiating service calls relating to appliance repairs For warranty and care information please refer to Appendix 02 Be sure to check the product manuals for durations and types of warranty coverage provided You can also find warranty information on the supplier s website www midlandappliance com or www informinteriors com If you require warranty service please call the applicable number listed below The service technician will need both the model and serial number of any appliances requiring service MIDLAND APPLIANCE 604 606 0600 INFORM PROJECTS 604 215 1000 Your dryer s performance will be affected by the amount of lint in both the lint trap and if applicable the booster fan lin
57. cription 12 Month Corrective Period section of this Manual for care information please refer to Appendix 16 MIRRORS For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 08 PAINT amp STAIN During your initial orientation the 6 foot 2 second rule will apply Briefly the 6 foot 2 second rule states that a paint deficiency will only be repaired if you can see same from a standing distance of 6 feet under normal lighting conditions within a time frame of 2 seconds If not it is not a defect You are responsible for all subsequent touch ups except painting we perform as part of another warranty repair For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 17 58 TE MADDOX Please note paint touch ups made during a warranty visit may Be visible under certain lighting conditions and Not match the surrounding area Over time paint colors fade Due to the effects of time on paint as well as possible dye lot variations touch ups are unlikely to match surrounding painted areas Here are some additional care tips CLEANING Due to the changes in the formula for paint such as the elimination of lead to make paints safer painted surfaces must be washed gently
58. cs National Hydronics National Hydronics MAD D OX MODEL FILTER SIZE WCCH4007 1 10 x 20x 1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH5012 1 10x24x1 50915 2 16x25 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16x 18 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH5012 1 10x24x1 50915 1 16x 18 WCCH4009 1 10x20x1 WCCH5012 1 10 24 1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH5012 1 10x24x1 50915 1 16 18 WCCH4009 1 10 20 1 WCCH5012 1 10 24 1 WCCH4007 1 10 x 20x 1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 18 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10 24 1 c lt gt UNIT 2306 2307 2308 2309 2901 2902 2903 2905 2506 2507 2908 2509 2601 2602 2603 2605 2606 2607 1 2607 2 2701 2702 2703 2705 2706 2707 1 2707 2 2801 2802 2803 2805 2806 2807 1 2807 2 2901 2902 2903 2905 1 2905 2 3001 3002 3003 3005 1 46 ITEM Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump
59. d dome security cameras have been installed on the site The cameras have been installed at the following locations Main front lobby pointing at the front doors Inside main parkade gate pointing at the gate Inside inner residential gate point at the gate level 1 Gym Main Lobby amp Parkade entry phones pinhole cameras located in the entry phone panel A Network Video Recorder NVR will record all information on the security cameras When the NVR is full 500 GB or approximately 4 weeks of information it will record over the most dated information 72 SERVICE REQUEST FORM To Cressey Drake Developments LLP 200 555 West 8 Avenue Vancouver V5Z 1C6 Attention Maddox New Home Consultants Fax 604 895 0496 Email service cressey com Name Date Address a Cell Number Home Number Sales Closing Date Email Address Appointments will be made during regular business hours 7 00 AM 2 00 PM Monday to Friday statutory holidays excluded The owner must be present when the Developer responds to emergency or non emergency warrantable claims Please ensure you schedule your service appointments so that you can remain at home until repairs are complete The Developer may only repair warrantable items ONCE during the term warranty refer to the Warranty Description and Protecting Your Investment sections of your homeowner manual for more details LOCATION 4 ENSUITE MASTER 1 ENTR
60. d forwarding the BC Hydro transfer form attached hereto as Appendix 22 If you have not had an account before you will need to supply some personal information including a reference from a friend or a family member 28 Telephone amp Internet Service Cable Service Telus requires lead time to book your phone and internet connections As such it is best to call before you take possession of your home The phone number for connection is 1 604 310 2255 YOUR NEIGHBOURHOOD The City of Vancouver is a coastal seaport city Vancouver is bounded to the north by English Bay and the Burrard Inlet and to the south by the Fraser River With its scenic views mild climate and friendly people Vancouver is known around the world as one of the best places to live and is a popular tourist attraction Vancouver is also one of the most ethnically and linguistically diverse cities in Canada with 52 of the population speaking a first language other than English Vancouver has been host to many international conferences and events including the 2010 Winter Olympics and 2010 Winter Paralympics www vancouver ca HOSPITALS St Paul s Hospital 1081 Burrard St Vancouver BC 604 682 2344 Vancouver General Hospital 855 West 12 Ave Vancouver BC 604 875 4111 Vancouver Hospital amp Health Sciences Centre 899 West 12 Ave Vancouver BC 604 822 7121 CITY SERVICES AquaBus 604 689 5858 BC Ferries 1 888 769 3766
61. e 604 880 6684 www closetwarehouse ca Countertops IMAC Enterprises 604 324 8288 www imacstone com Doors Door Hardware CP Distributors 604 599 0900 www cpdist ca 65 Electrical Allwest Electric 604 464 6200 www allwestelectric com Hardwood Flooring Ploutos Enterprises 604 875 6484 www ploutos ca Lighting Fixtures Allwest Electric 604 464 6200 www allwestelectric com Mirrors Shower Doors Glass World 604 854 5757 www glassworld ca Mechanical National Hydronics 604 591 6106 www nationalhydronics com New Home Warranty Travelers 604 682 2663 www travelerscanada ca Painting Dulex Pro Painting 604 767 0849 www dulex ca Railings East amp West Alum Craft 1 800 661 2773 604 438 6251 Tiles Ploutos Enterprises 604 875 6484 www ploutos ca FINISH SPECIFICATIONS The Developer reserves the right to make specification changes as per the contract to purchase and sale However any substitution of method or product shall be of equal or better quality than the original specification We used our best effort to ensure the Finish Specifications section is correct however we make no representations or guarantees express or implied as to the accuracy or completeness of the Finish Specifications section For electrical and plumbing specifications please refer to the Electrical System and Plumbing System sections of this Manual For appliance specificati
62. e Parking Lot May October Annually 604 879 3276 www eatlocal org H Arts for the Homeless The Imperial October Annually 604 255 0340 www lookoutsociety ca Fright Nights at Playland 2901 E Hastings St October Annually 604 253 2311 www frightnights ca Vancouver Sun Run Georgia amp Thurlow Street April Annually 604 689 9441 www vancouversun com 2014sunrun y MADDOX WARRANTY PROVIDER Travelers Guarantee Company of Canada T R AV E L Tel 604 682 3095 Toll Free 1 888 555 9431 650 West Georgia Street Suite 2500 P O Box 11542 Vancouver British Columbia V6B 4N7 PROTECTING YOUR INVESTMENT IN A NEW HOME Congratulations on your decision to purchase a new house townhome or condominium A new home is likely the largest investment of your lifetime Therefore we encourage you to carefully research all aspects and to seek professional advice when required In order to receive the benefits of Home Warranty Coverage from Travelers Guarantee Company of Canada Travelers Guarantee consumers must purchase a new home built and sold by one of our approved Builders Prior to signing a Contract of Purchase and Sale it is also prudent to contact Travelers Guarantee to verify that the Builder is officially registered and that Home Warranty Coverage has been issued on your prospective new home HOMEOWNER PROTECTION ACT STRONG PROTECTION FOR NEW HOME BUYERS
63. e gas on turn the yellow handle parallel to the pipe We recommend you always turn the gas off once you have finished barbequing Care must be taken to ensure barbeques are shut off after use failure to do so can result in fire injury and damage 56 a20 MADDOX GAS COOKTOP There is a gas shut off behind each cooktop To access the shut off remove the drawer below the cooktop and turn the gas handle 90 degrees perpendicular to the pipe Please be careful not to damage the floor when you remove the drawer GAS LEAK If you suspect a gas leak leave the home and immediately call Fortis BC at their emergency number 1 888 663 9911 Gas OFF WARRANTY GUIDELINES The gas company is responsible for leaks up to the main building meter on the exterior of the building The Developer will correct leaks from the meter to the home for a period of two years after the closing date when the unit is first sold HOW TO TURN OFF THE GAS TO YOUR COOKTOP VIDEO HARDWOOD FLOORING ENGINEERED During your initial orientation the Developer will review the floors and determine if any scratches and gouges are present The 6 foot 2 second rule will apply Briefly the 6 foot 2 second rule states that a gouge scratch will only be repaired if you can see same from a standing distance of 6 feet within a time frame of 2 seconds If not it is not a defect The Developer will not repair floor damage caused after ownership is t
64. e or lack of maintenance 12 If the Developer is asked to repair a plumbing clog that has been caused by the homeowner the Developer will bill 25 the homeowner for the cost of the repair y ph C MADDOX 13 Maintenance duties as sink plug cleanings and burnt out light bulbs will not be attended to as this maintenance is normal wear and tear and the responsibility of the homeowner 14 Damages resulting from either inadequate or excessive suite heat and or humidity will not be remedied For example engineered hardwood floor damage resulting from either inadequate or excessive suite heat and or humidity will not be remedied under warranty According to your flooring warranty your suite temperature must be kept between 65 75 F 18 24 C and your suite humidity levels must be between of 35 55 at all times Problems resulting from flooring exposure to heat and or humidity levels outside of the above noted ranges will not be covered by warranty For more information please refer to Appendix 15 15 Damages resulting from condensation and or poor ventilation will not be remedied Please review the Avoiding Condensation Problems literature attached hereto as Appendix 10 16 Tampering with the automatic bathroom fan will void your entire home warranty 17 Tampering with your booster fan switch if installed by either setting it to the off position or otherwise disengaging it will void your entire home warranty 18
65. echanical trade listed in the Trade Contact Information section of this Manual Contact FirstService Residential Property Manager Monica Filip Office Tel 604 683 8900 or 604 777 3880 If you cannot reach the Property Manager contact the electrical trade listed in the Trade Contact Information section of this Manual Emergencies Tel 1 800 663 9911 24 Hour Tel 604 682 5050 Not Available Messages can be left on the main Customer Service telephone Messages will be retrieved on or after the next business day in priority sequence Not Available Messages can be left on the main Customer Service telephone Messages will be retrieved on or after the next business day in priority sequence www telus com www shaw ca support y ph C MADDOX YOUR ROLE AS A HOMEOWNER Read the Homeowner Manual including all Appendices It is your responsibility to maintain your new home Read the care manuals attached hereto as Appendices 01 22 Fill out and submit warranty cards where applicable Read and comply with obligations outlined in Travelers Guarantee attached hereto as Appendix 01 Ensure you activate your utility account application prior to your legal possession date Purchase content insurance for your home effective your legal possession date Maintain your home Mitigate damage Take all necessary steps to prevent damage to your home Your warranty may be void if defects occur or are made worse due t
66. epair service You will be responsible for the cost PLUMBING SYSTEM HOMEOWNER USE amp MAINTENACE GUIDELINES Your plumbing system contains many parts To ensure years of service Properly clean components Service components when required AERATORS Even though your plumbing lines have been flushed to remove dirt and foreign matter small amounts of minerals may enter the line Aerators are located at the tip of the faucet they strain foreign material from your water Minerals caught in aerators may cause the faucets to drip as washers wear more rapidly when they come in contact with foreign matter As part of normal maintenance you will occasionally need to clean your aerator Aerators are the mesh like screen 35 y MADDOX BATHROOM FAN TIMER 7 Your main bathroom fan is controlled by an Intermatic time switch for more information please refer to mam Appendix 18 For warrantable repairs please contact either the Developer 604 895 0428 or National Hydronics 604 591 6106 As required by the British Columbia Building Code BCBC your main bathroom fan must run a minimum of 8 hours per day This requirement can be increased but it will never be decreased To comply with this requirement your main bathroom fan has been set to run between 8 AM 12 PM and 4 PM 8 PM daily Please be aware that tampering with the fan timer operation and not meeting the minimum requirements will void y
67. er to the Electrical System section of this Manual 24 Month Corrective Period section of this Manual and Appendix 13 60 y MADDOX THERMOSTAT For warranty and care information please refer to either Appendix 13 electric baseboard thermostat or Appendix 18 heat pump thermostat whichever is applicable TILE For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual We are not responsible for variations in color or discontinued patterns Variations in grout tile colour and texture are to be expected when making repairs For care information please refer to Appendix 20 Here are some additional care tips Where these tips contradict the manufacturer s supplier s information please defer to the latter CLEANING Dust mop with a clean non oily dust mop and remove any wet spillage immediately If damp mopping is required use a neutral ph 7 detergent Cleaning products containing acid or tri sodium phosphate should not be used on tile terrazzo or marble Re condition per maintenance instructions outlined in Appendix 20 GROUT DISCOLOURATION Clean grout that becomes yellowed or stained Please contact Ploutos Enterprises directly for information on products that may be used to clean grout Refer to the Trade Contact Information section of this Manual for contact numbers SEALING GROUT Sealing grout is your decision and
68. for specific urban sites and lifestyles The company maintains an unyielding commitment to outstanding workmanship quality materials and customer satisfaction Recognized for its j excellence Cressey has earned many prestigious industry awards including the Georgie Awards from the Georgie Canadian Home Builders Association of B C and awards of excellence from both the Urban Development AWARD SUE Institute and Lower Mainland Municipalities OUR NEW HOME CONSULTANT TEAM The Cressey prides itself on its commitment to outstanding customer service Our New Home Consultant Team is dedicated to providing quality customer care building lasting relationships is our goal Our homeowner manual strives to answer many questions a new owner may have If you require additional information or seek clarity on a particular issue please do not hesitate to either call or email us Our contact information and hours of operation are outlined in the Emergency Contacts section of this Manual INTERIOR DESIGNER Trepp Design Inc is a Vancouver based interior design firm focused on creative excellence and innovative design solutions Drawing on over a decade s professional experience TDI implements a collaborative and multi disciplinary approach allowing its designers and technologists to combine inspired expression and creative passion Whether the design challenge at hand is local or international reside
69. ghting conditions It is our experience that drywall surfaces may be damaged during the move in process as such please instruct your movers to use extra caution to prevent same For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual Please note 595 y ph C MADDOX ONE TIME REPAIRS Minor drywall cracks and nail pops are not unusual they are a result of normal shrinkage of materials and are generally not covered under warranty The Developer will refer to the Residential Construction Performance Guide published by the Homeowner Protection Office a Branch of BC Housing when determining whether or not a particular item is a warrantable defect If a warrantable repair is completed the owner will be responsible for paint touch ups to the affected area The owner will also be responsible for wallpaper that has been applied subsequent to closing It is important to note that due to the effects of time on paint and wallpaper as well as possible dye lot variations touch ups are unlikely to match the surrounding area If a drywall repair is needed as a result of either poor workmanship such as blisters in tape or another warranty based repair such as a plumbing leak it will be completed by touching up the repaired area with the same paint that was on the surface when the home was delivered If more than one third of the wall is involved the Developer
70. ics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics Nag MADDOX MODEL FILTER SIZE 50915 1 16 x 18 WCCH4009 1 10x20x1 50915 2 16 x 25 WCCHA4009 1 10x20x1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 50915 4 1 16 x 25 WCCH4009 1 10x20x1 50915 1 16 x 18 WCCH4009 1 10x20x1 50915 2 16 25 WCCH4009 1 10 20 1 WCCH5012 1 10 x 24x 1 50915 4 1 16 x 25 WCCH4009 1 10x20x1 50915 1 16 18 WCCH4009 1 10x20x1 50915 2 16x25 WCCH4009 1 10x20x1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH4009 1 10x20x1 50915 1 16 x 18 WCCH4009 1 10x20x1 50915 1 16x 18 WCCH4009 1 10 20 1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10 24 1 WCCH4009 1 10 x 20x 1 50915 1 16 18 WCCH5012 1 10x24x1 50915 1 16 18 WCCH4009 1 10 20 1 WCCH5012 1 10x24x1 WCCH4007 1 10x20x1 WCCH5012 1 10x24x1 WCCH5012 1 10x24x1 50915 1 16 x 18 WCCH5012 1 10x24x1 5091522 16 x 25 UNIT 1201 1202 1203 1205 1206 1207 1208 1209 1301 1302 1303 1305 1306 1307 1308 1309 1501 1502 1503 1505 1506 1507 1508 1509 1601 1602 1603 1605 1606 1607 1608 1609 1701 1702 1703 1705 1706 1707 1708 1709 1801 1802 44 ITEM Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat P
71. ily visible from a distance of 10 feet if same is noted during the initial orientation 61 SILLS Window sills in your home are made of ultra lite The most common maintenance activity is dust Twice a year check caulking and touch up as needed Protect sills from moisture If you arrange plants on a still include a plastic tray under the pot STICKING WINDOWS Most sliding windows both vertical and horizontal are designed for a 10 pound pull If sticking occurs or excessive pressure is required to open or close a window apply a silicone lubricant This is available at hardware stores Avoid petroleum based products TINTING Applying tinting and or foil lining to dual pane windows can result in broken windows due to heat build up Some window manufacturers void their warranty if you apply tinting or foil lining Contact the manufacturer to check on their current policy before you apply such coatings WEEP HOLES In heavy rains water may collect in the bottom channel of window frames Weep holes are provided to allow excess water to escape to the outside Keep the bottom window channels and weep holes free of dirt and debris 62 DO NOT NEGLECT ROUTINE MAINTENACE TYPICAL Each home requires care administered by the homeowner from the very first day Regular maintenance is essential to maintaining a quality home for a lifetime Neglecting routine maintenance will not only erode home value it may also affect the overall desirabil
72. information 7 Who do contact regarding warrantable in suite emergency repairs During normal business hours please contact the Maddox New Home Consultant team After hours contact either the Property Manager or the applicable trade listed under the Trade Contact Information section of this Manual It is imperative you peruse the Emergency Procedures and Warranty Description sections of this Manual for more information 8 How dol file a request for warranty work Fill out and send in the Service Request Form found at either the end of your Manual at www cressey com Before you send in the form please review the Warranty Description section of this Manual 9 CanIhire my own contractor to repair warrantable deficiencies the Developer must first review the warranty work if it is approved the Developer will contact the applicable trade listed under the Trade Contact Information section of this Manual For more information please refer to the Emergency Procedures and Warranty Description section of your Manual If you hire another company to perform warranty repairs that portion of your warranty will become null and void y T MADDOX 10 Will the Developer reimburse me for warranty repairs if I hire a contractor No 11 What are the Maddox New Home Consultants business hours contact information You can reach a Maddox New Home Consultant Monday through Friday between 8 30am 4 30p
73. ing in walls Avoid slamming doors STICKING The most common cause of a sticking door is the natural expansion of lumber caused by changes in humidity During a damp season a door may stick more frequently Do not plane the door during this time unless it continues to stick after the weather changes Before planning a door apply a paste wax a light coat of paraffin or candle wax to the sticking surface if this does not resolve the issue tighten the screws that hold the door jamb or door frame If planning is necessary after these measures use a sanding sponge to smooth the door and paint the sanded area to seal against moisture WARPING Keep a warped door closed as much as possible often this returns it to normal WEATHER STRIPPING Weather stripping sealer around door opening and exterior door thresholds bottom plate of door occasionally require adjustment or replacement The Developer will not repair doors that are damaged as a result of owner negligence or abuse DRYWALL amp CEILINGS During the initial orientation we confirm that drywall and ceiling surfaces meet industry standards The 6 foot 2 second rule will apply Briefly the 6 foot 2 second rule states that a drywall ceiling imperfection will only be repaired if you can see same from a standing distance of 6 feet and within a time frame of 2 seconds If not it is not a defect This includes drywall flaws that are only visible under particular li
74. ions noted above he she will cause damage to the home for which the homeowner will be held accountable Further in several instances failure to comply with the recommended daily living habits will render the Developer s entire warranty null and void Condensation on window sill Condensation droplets on window Condensation leads to mold on drywall 29 MADDOX TROUBLESHOOTING TIPS ELECTRICAL NO ELECTRICAL SERVICE ANYWHERE IN THE HOME Before calling for service check to confirm that the Service is not out in the entire area If so contact the utility company and Main breaker and individual breakers are all in the on position NO ELECTRICAL TO ONE OR MORE OUTLETS Before calling for service check to confirm that the breaker and individual breakers are all in the on position Applicable wall switch is on GFClis set you want to use is plugged in Item you want to use works in other outlets and Bulb in the lamp is good Even if the troubleshooting tips do not identify a solution the information you gather will be useful to the service provider you call HOW TO SHUT OFF THE ELECTRICAL IN YOUR HOME VIDEO 30 TE MADDOX ELECTRICAL SYSTEM HOMEOWNER USE amp MAINTENANCE GUIDELINES Know the location of the main electrical breaker panel The panel includes Amain shut off that controls all the electrical power to the home Individual breakers that c
75. ity of the community Most importantly it can void warranty coverage on all or part of your home We have included a sample home Routine Maintenance Schedule If you do not feel comfortable performing the tasks below or do not have the necessary equipment you may wish to retain a qualified handy person to help you You will be responsible for all maintenance costs Please refer to Appendix 10 Travelers Seasonal Maintenance Tips for more information ITEM INTERIOR FINISHES 82 RAILINGS Re caulk showers amp countertops if necessary Seal grout amp countertops if required refer to tile amp countertop manuals Lubricate door hinges Monitor your home for excessive moisture levels If for example there is condensation on your windows you are causing damage to your home Disconnect the duct connected to the dryer amp vacuum areas close your dryer amp your dryer s vent hood outside Where applicable remove lint from the dryer booster fan lint trap refer to dryer booster fan lint trap manual Clean dryer condenser ventilation grilles condensed water drain amp moister sensor see dryer manual Remove lint from dryer lint trap refer to dryer manual Clean your washing machine including water inlet filter and drain pump filter refer to washer manual Clean your dishwasher including filter refer to dishwasher manual Refrigerator clean condenser refer to refrigerator manual Refrigerator clean pan at the
76. kely find it has lifted too high in the tank preventing the valve from shutting off completely In this case gently bend the float rod down unit it stops the water at the correct level The float should be free and not rub the side of the tank or any other parts Also check the chain on the flush handle If it is too tight it will prevent the rubber stopper at the bottom of the tank from sealing resulting in running water WASTE MATERIALS Waste materials grease fat and petroleum products should never be disposed of via the plumbing system sinks insinkerators toilet and shower bath These materials will build up in the piping and can significantly reduce the flow of water through the waste system These substances are also very detrimental to the municipal sewage treatment systems WATER SHUT OFF The water supply to your home can be shut off entirely at your main shutoff valve The main water shut off handles will be shown to you in your initial orientation they are generally located in a closet covered by access panels and are usually labeled hot or cold Each toilet has a shut off on the water lines below the tank Each sink has a hot and cold shut off on the water lines under the sink 38 HOW TO SHUT OFF THE MAIN WATER SUPPLY TO YOUR HOME VIDEO Figure 1 An example of a water shut off handle in the OFF position Figure 2 An example of a water shut off handle in the ON position Figure 3 An example of a water sh
77. lls burnt contact a Maddox New Home Consultant the Property Manager or the electrician listed under Trade Contact Information promptly 544454 LL isis UT isis LLL BE SIS CTI TES LE BEL ELLE ATHLETE SS ET somme PETTITT TEINTE TITI PLETTT PEPIN TEE EEE SS EE ELE TT dime UJ y ph C MADDOX DO NOT NEGLECT ROUTINE MAINTENACE PLATINUM COLLECTION Each home requires care administered by the homeowner from the very first day Regular maintenance Is essential to maintaining a quality home for a lifetime Neglecting routine maintenance will not only erode home value it may also affect the overall desirability of the community Most importantly it can void warranty coverage on all or part of your home We have included a sample home Routine Maintenance Schedule If you do not feel comfortable performing the tasks below or do not have the necessary equipment you may wish to retain a qualified handy person to help you You will be responsible for all maintenance costs Please refer to Appendix 10 Travelers Seasonal Maintenance Tips for more information ITEM INTERIOR FINISHES amp RAILINGS Re caulk showers amp countertops if necessary Seal grout amp countertops if required refer to tile amp countertop manuals Lubricate door hinges Monitor your home for excessive moisture levels If for example there is condensation on your windows you are causing damage to your home Disconnect the
78. m statutory holidays excluded Warranty appointments are scheduled Monday through Friday between the hours of 7 00 AM 2 00 PM depending upon the availability of our technicians You can reach us at either 604 895 0428 or service cressey com 12 What happens if I need to reschedule an appointment Provide a minimum of 24 hour notice prior to canceling an appointment Provide notice via email If you do not provide the requisite notice you may be charged a cancellation fee KEYS amp FOBS 13 What keys and fobs will I be given When you move in you will be given two suite keys two mailbox keys and two fobs The fobs control access to your floor your main lobby entry door your parkade gates and any other door with card access readers 14 Should I keep a record of my fob s serial number Yes serial numbers should be recorded where they can be easily accessed in case of an emergency 15 What if I lose my fob Contact your Property Manager immediately Provide the manager with the fob serial number this will allow the manager to cancel the fob and help maintain security of the building 16 Can I get additional fobs or keys The Property Manager will provide additional fobs for a fee Please contact your Property Manager for more information The owner is responsible for cutting additional suite key s at his her cost ACCESS amp SECURITY 17 How do I gain access to the building Please refer to both
79. ncies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies INSTALLER National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics
80. ncies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies INSTALLER National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics Nation
81. nd understand this section if you have any questions please contact a Maddox New Home Consultant at 604 895 0428 COUNTERTOPS For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 11 It is extremely important to review and implement recommended care requirements If countertops are not cared for in accordance with IMAC s guidelines your warranty will be void Please remember that stone countertops are a natural product and will have variations in grain and texture Stone surfaces may even have fissures and or tiny pinholes Grain variations fissures and tiny pinholes are all acceptable conditions as they occur naturally in the formation of stone For additional warranty and care tips please review the following Where these tips contradict information found in the manufacturer s literature please defer to the latter CAULKING Caulking between the countertop and the wall along the joint at the backsplash and around the sink may shrink leaving a slight gap Maintaining a good seal in these locations is important to keep moisture from reaching the wood under the countertops and prevent warping Separation of countertops from walls backsplash and around sinks results from normal shrinkage of materials The Developer will re caulk reported areas one time during the 12 Month Corrective Period see the Warranty
82. nes and lengths of the 2 5 10 coverage WARRANTY COVERAGE DESCRIPTION LENGTH PLEASE CONSULT THE TRAVELERS HOME WARRANTY POLICY FOR MORE DETAILS 12 MONTHS Coverage for any defect in materials and or labor 15 MONTHS Coverage for any defects in materials and labour in the common property of a multi unit building Coverage for any defect in materials and labor supplied for the electrical plumbing heating ventilation and air conditioning delivery and distribution systems 24 MONTHS f 1 In addition coverage for any defect in materials labor supplied for the exterior cladding caulking windows and doors that may lead to detachment or material damage to the dwelling unit 5 YEARS Building Envelope Warranty 10 YEARS Structural Defects Warranty Common property is considered all the areas outside of your home bounded by your strata lot Should a dispute arise between the homeowner and the Developer regarding a warrantable construction item both this Manual and the Traveler s home warranty will serve as the standard to settle such disputes 23 d LC MADDOX DEFICIENCY amp WARRANTY REPAIRS There will only be one initial orientation per suite A subsequent purchaser will not have an opportunity to conduct a second walkthrough with the Developer All warranties are linked to the initial sale closing date The closing date between the Developer and the purchaser is the initial sale closing date
83. ntial or TREPP DESIGN INE commercial the hallmark of each of the boutique s endeavors is a combination of aesthetics and functional know how The result intimate spaces that uniquely unite people with their environment THE ARCHITECT IBI HB Architects integrates the former practice of Hancock Bruckner Eng Wright HBEW with the IBI Group combining the high rise residential design experience of HBEW with the multi disciplinary IBI international expertise of IBI Group IBI HB is based in Vancouver British Columbia a city known for its GROUP high quality residential design and innovative urban planning IBI HB is focused on the design of high density residential condominium environments of the highest IBI HB quality With over 130 staff and an outstanding portfolio of completed work in Vancouver and abroad i IBI HB integrates specialists in architecture landscape architecture interior design construction Architects administration permitting and public consultation communications and computer modeling THE CONSTRUCTION PROCESS DELIVERY DATE The delivery date for your home begins as an estimate Until components are completed and the structure is enclosed the delivery date can be dramatically affected by weather conditions and the availability of labor and materials Even after the home is past weather related and labor material delay potential the installation of utility services final grading concrete flatw
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85. o the owner s failure to either mitigate damage or follow maintenance procedures Prevent condensation Follow the instructions outlined in this Manual to avoid condensation Damages caused by condensation will not be corrected through our warranty program In fact evidence of unmanaged condensation may render an owner s warranty null and void Do not tamper with your bathroom fan timer or where applicable your dryer booster fan Tampering with same will void your home warranty Keep your laundry closet doors open while your washer dryer are in use Ensure you clean your dryer lint trap as required Where applicable ensure your plumbing systems are winterized for example hose bibs and irrigation systems Keep a record of your fob s serial number If you lose your fob immediately report the loss to your Property Manager This will help maintain the security of the building Take note of your closing date it is tied to your warranty expiry dates please see the Warranty Description section of the Manual for more information Submit notice of warrantable deficiencies 30 days before your applicable warranty expiry date The Developer will not remind you of your warranty deadline Provide both your Property Manager and the Maddox New Home Consultant Team your current contact information Do not hire an outside company to repair warrantable deficiencies if you do you will void your warranty If you require warranty work please f
86. od spoilage resulting from plugging refrigerators or freezers into GFCI outlet Damages resulting from power surges beyond the Developer s control Power surges can cause burned out bulbs or damage to sensitive electronic equipment such as TVs alarm systems and computers and Damage resulting from lighting strikes For additional warranty and care information please refer to Appendix 13 33 Your home is equipped with a fire alarm strobe light or a fire alarm speaker that is maintained by the strata These ELECTRICAL SPECIFICATIONS x a MADDOX lights speakers are connected to the main fire alarm system and should never be obstructed or tampered with The Developer reserves the right to make changes to the electrical specifications Any substitution of method or product shall be of equal or better quality than the original specification We used our best efforts to ensure the Electrical Specifications section is correct however we make no representations or guarantees express or implied as to the accuracy or completeness of same ITEM THERMOSTAT HEATED FLOORS KIDDE SMOKE amp CARBON MONOXIDE DETECTOR FIRE ALARM SPEAKERS CONTROL 4 SYSTEM CONTROL 4 REMOTE CONTROL 4 WIRELESS SWITCH CONTROL 4 3 BUTTON SWITCH 34 LOCATION Where Specified Where Applicable Where Specified Where Specified Where Applicable Where Applicable Where Applicable Where Applicable MANUFACTURE
87. ollow instructions outlines in the Emergency Procedures and Warranty Description sections of this Manual The Developer will not reimburse for privately contracted work It is up to you to keep a copy of this Manual a subsequent copy will not be issued d LC MADDOX IMPORTANT QUESTIONS ANSWERED PROPERTY MANAGEMENT 1 Whois the Property Manager FirstService Residential They can be reached at either 604 683 8900 604 777 3880 after hours or www fsresidential com 2 Who contact regarding my maintenance fees FirstService Residential 3 Who do I contact regarding elevator bookings garbage pick up schedules building maintenance etc Property Manager Monica Filip 4 Where are the garbage recycling rooms garbage recycling room is located on P1 north of the elevators 5 What do with paint and other hazardous materials Do not dispose of hazardous materials in the garbage or recycling bins For disposal of hazardous waste including paint solvents motor oil batteries pesticides etc please contact the City of Vancouver Recycling Hotline at 604 732 9253 or visit www rcbc bc ca YOUR NEW HOME CONSULTANT TEAM 6 Who do I contact regarding in suite deficiencies and warranty work H I Please review the Emergency Procedures Warranty Description and Trade Contact Information sections of this Manual for reporting procedures and contact
88. on please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 05 Clean blind surface with mild soap solution For simple dusting or cleaning use a light feather duster Do not use steam hot water bleach or any abrasive or solvent based cleaners CABINETS For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 06 For additional warranty and care tips please review the following Where tips contradict information found in the manufacturer s literature please defer to the latter GRAIN DIFFERENCES Your home contains wood or wood veneer cabinets Due to the natural variations in wood and the way wood takes stain you must expect grain or color differences between and within the cabinet components Replacements are not made due to such variations HINGES If hinges catch or drawer glides become sluggish a small amount of silicone lubricant will improve their performance MOISTURE Cabinet surfaces can become damaged or warped when moisture generating appliances are placed too close to the cabinet such as a crock pot or kettle When operating such appliances place them in a location that is not directly under a cabinet Please note we will not correct damage to cabinets due to heat moisture generating appliances CABLE
89. ons please refer to the Appliances section of this Manual There are two different color schemes in homes at Maddox Panna and Grigio If you are not sure which color scheme you selected please contact the sales staff 66 CEILING FIXTURE SPECIFICATIONS LOCATION BALCONY BATHROOM CEILING BATHROOM SHOWER BATH BATHROOM WALL BEDROOM CLOSET DEN DINING ROOM ENTRY HALLWAY KITCHEN STORAGE ROOM THROUGHOUT UNIT 67 APPLICATION Ceiling Fixture Pot Light Pot Light Wall Sconce Wall Fixture Cover Plate Cover Plate Pot Light Pot Light Wall Fixture Pot Light MANUFACTURER Galaxy Juno Juno Matteo Matteo Galaxy Galaxy Juno Juno Matteo Juno SUPPLIER INSTALLER Allwest Allwest Electric Allwest Electric Allwest Electric Allwest Electric Allwest Electric Allwest Electric Allwest Electric Allwest Electric Allwest Electric Allwest Electric JUNO LIGHTING MODEL GALAXY 305063 BK JUNO TC44 JUNO TC44 MATTEO 616125 MATTEO K599002 CH 001001 WH 001001 WH JUNO TC44 JUNO TC44 MATTEO K599002 CH JUNO TC44 DIMENSION 10 5 8 x 3 1 8 6 3 4 x 9 1 8 x 4 1 2 6 3 4 x 9 1 8 x 4 1 2 18 x 4 5 1 8 5 1 8 6 3 4 x 9 1 8 x 4 1 2 6 3 4 x 9 1 8 x 4 1 2 11 1 2 x 3 1 2 6 3 4 x 9 1 8 x 4 1 2 FINISH Black White White
90. ontrol the separate circuits and labelled table stating the purpose of each breaker Should an electrical failure occur in your home always check the breakers in the main electrical breaker panel MAIN ELECTRICAL BREAKER PANEL The main electrical breaker panel provides a shutoff breaker for all the electricity in your home The main electrical breaker panel is usually located in a bedroom or storage closet please take the time to note its location CIRCUIT BREAKERS Circuit breakers have three positions on off and tripped When a circuit breaker has been tripped it must first be turned off before it can be turned on Switching the breaker directly from tripped to on will not restore service BREAKERS TRIPPING Breakers can trip as a result of the following Too many appliances plugged into the circuit A worn cord A defective appliance and or Main Breaker The starting of an electric motor If a circuit trips repeatedly unplug all items connected to it and reset the breaker If it trips when nothing is connected to it you need to call an electrician BUZZING Fluorescent fixtures use transformer action to operate This action sometimes causes a buzzing noise Loud buzzing may mean the transformer needs to be replaced CONTROL4 WHERE APPLICABLE For warranty and care information please refer to Appendix 14 FIXTURE LOCATION We install light fixtures in the locations indicated on
91. ore information The Developer makes no representation that an alarm system will function as intended APPLIANCES For warranty and care information please refer to both Appendix 02 and the Appliances section of this Manual Please clean your dryer lint trap after every use where applicable clean your booster fan lint trap once a month Failure to clean lint traps may create a fire hazard You are required to keep your laundry closet doors open when the washer dryer are in use BALCONIES amp TERRACES It is the homeowner s responsibility to keep their balcony area free and clear of debris In order to prevent a buildup of algae a homeowner can treat the surface of the deck with a light bleach solution Remember to spray the solution away from plants If the solution comes in contact with plants rinse thoroughly with water LIGHT BLEACH SOLUTION Warm Water 3 3L Liquid Bleach 111 Trisodium Phosphate 150ml Liquid Detergent 150ml phosphate free 50 w T MADDOX BATHROOM ACCESSORIES For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 04 BATHROOM FAN TIMER For warranty and care information please refer to the Plumbing System section of this Manual 24 Month Corrective Period section of this Manual and Appendix 18 BLINDS For warranty informati
92. ork etc can affect the delivery date City occupancy permits are acquired once these elements are complete Depending on availability of labor and materials weather conditions site conditions and the construction process some homes may not be completed by their estimated delivery dates VARIATIONS Products used during the construction process may change due to circumstances beyond the Developer s control For example variations in products may occur as a result of supplier assembly line changes industry changes and procurement changes In all instances as required by your purchase agreement any substitution of method or product shall be of equal or better quality than the original specification Your unit may also be altered during the construction process for instance mechanical electrical or structural modifications may necessitate alternations Variations within the same type of unit will also occur if the purchaser elected to pay for an upgrade option wv 9 M D DOX YOUR HOMEOWNER MANUAL Congratulations on your decision to purchase a new home at Maddox This homeowner manual Manual has been designed to assist you following the purchase of your new home Please take time to review this Manual thoroughly If you require clarification or additional information please give us a call we would be delighted to serve you Maddox New Home Consultant Team Suite 200 555 West 8 Avenue Vancouver
93. our warranty HEAT PUMP amp FAN COIL Owners should service their heat pump fan coil unit every six months Filters should be changed every two months The owner is responsible for costs associated with servicing The Plumbing Specifications section of this Manual delineates the type of filter required per unit Appendix 18 of this Manual provides additional information including heat pump fan coil care and maintenance If you require additional information or have questions concerning filter changes please call either the Developer or your Property Manager Programmable Wall Switch HEAT PUMP 8 FAN COIL PROGRAMMABLE WALL SWITCH A PSG Medallion thermostat has been installed in your home the operating manual has been included in Appendix 18 If you have additional questions concerning your thermostat please contact PSG Controls Inc directly at either 1 800 523 2558 or visit www psgcontrolsl com CLEANING Follow manufacturer s directions for cleaning fixtures Avoid abrasive cleaners they remove the shiny finish Clean plumbing fixtures with a soft sponge and soapy water a nonabrasive cleaner or a liquid detergent is usually recommended by manufacturers and then dry with a cloth to prevent water spots To clean a drain stopper usually found in bathroom sinks loosen the nut under the sink at the back pull out the rod attached to the plunger and lift the stopper Clean and return the mechanism to its original po
94. pectrum Window Spectrum Window i Prima 10 Oyster Eng 00 P P Series y White White WHERE Motorized Roller Somfy Ceiling Ceiling Blind Spectrum Window Spectrum Window RTS T30128 n a White White 68 We Make Bathrooms Beautiful y MADDOX BATH ACCESSORIES INTERIOR DOORS amp DOOR HARWARE SPECIFICATIONS BATH ACCESSORIES LOCATION ALL BATHROOMS AS REQUIRED ALL BATHROOMS ALL BATHROOMS WITH TUB SHOWERS ALL BATHROOMS INTERIOR DOORS LOCATION BEDROOMS CLOSETS BEDROOMS BATHROOMS amp STORAGE SUITE ENTRY DOOR ENCLOSED BALCONY DOOR HARDWARE LOCATION SUITE ENTRY DOORS SUITE ENTRY DOORS SUITE ENTRY DOORS ALL PASSAGE DOORS BATHROOMS ALL INTERIOR DOORS ALL INTERIOR DOORS 69 APPLICATION MANUFACTURER SUPPLIER CP Towel Bar Kartners De ro Toilet Tissue Karner CP Holder Distributors Glass World Glass World Rod CP Robe Hook Kartners APPLICATION MANUFACTURER SUPPLIER Pocket Doors Lynden CP Distributors Flush Doors Lynden CP Distributors Entry Door Lynden CP Distributors Balcony Door Riviera CP Distributors APPLICATION MANUFACTURER SUPPLIER Suite Entry CP Lever Deadbolt Distributors CP i P Hol T T Suite Entry Peep Hole aymor Distibuters Suite Entry Heavy Duty Door Closer y Distributors CP Passage Door Lever Astra Design Distributors Pocket Door GR Hardware with Lock Distributors CP Door Stops Cal Royal Diet butors
95. r Clogged drains that occur within 30 days of the initial sale closing date If we are called to a suite to repair a clog that has been caused by the homeowner we will bill the homeowner for the cost of removing the clog This includes toilet sink and disposal clogs caused by the homeowner After the first 30 days the homeowner will be responsible for correcting clogged drains at his her cost Leaks If a plumbing leak caused by a warrantable item results in drywall or floor covering damage we will repair or replace items that were part of the home as originally purchased We do not make adjustments for secondary damages for example damage to wallpaper drapes and personal belongings Insurance should cover these items This warranty does not cover A shower diverter that has been damaged by a homeowner Cosmetic damage The Developer will correct fixture damage noted during the initial orientation Repairing chips scratches or other surface damage noted subsequent to the initial orientation will not be repaired by the Developer Noise Changes in temperature or the flow of the water itself will cause some noise in the pipes This is normal and requires no repair For additional warranty and care information please refer to Appendix 18 40 PLUMBING SPECIFICATIONS The Developer reserves the right to make changes to the following specifications Any substitution of method or product shall be of equal or better quality th
96. ransferred to the homeowner It is our experience that floors may be damaged during the move in process As such please instruct your movers to use extra caution to prevent damage For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual Where warrantable repairs are required the replacement product may not match the existing product s colour finish or texture For care information please refer to Appendix 15 Failure to follow the care instructions will void your flooring warranty Here are some additional care tips Where these tips contradict the manufacturer s supplier s information please defer to the latter 57 y MADDOX CLEANING Protect the floor from any exposure to liquids water or other forms of moisture Sweep or vacuum the floor daily to keep it clean and free of dust Please ensure that your vacuum s wheels are not damaging the floor For more thorough cleaning please use the floor cleaning solution approved by the floor supplier per Appendix 15 Do not use any household cleaners oils soaps waxes or abrasive materials scouring agents on your engineered hardwood floor FELT TABS Insert felt protector pads on the feet of all furniture and accessories that will be placed directly onto the floor surface FLOOR COLOR CHANGE Flooring will naturally undergo a change in color as it adjusts to the ambient light conditions of your home environment
97. responsibility Please contact Ploutos Enterprises directly for information on products that may be used to seal grout Refer to the Trade Contact Information section of this Manual for contact numbers WINDOWS In the instance a window is damaged please contact either the building manager or the property management company They will be able to assist you in remedying same accidental breakage may be covered by the strata building insurance Please refer to the Emergency Procedures section of this Manual for Property Manager phone numbers We have included the following care tips CONDENSATION Condensation on interior surfaces of the window and frame is the result of high humidity within the home and low outside temperatures Condensation that accumulates on the surface of interior windows and frames is not covered by warranty Your family s lifestyle controls the humidity level within your home please review the Condensation Ventilation section of this Manual for tips on reducing in suite condensation Condensation that accumulates between the panes of glass in dual glazed windows indicates a broken seal We will replace the window if this occurs during the 24 Month Corrective Period SCRATCHES The Developer will confirm window glass is acceptable during the initial orientation Minor scratches on windows can result from delivery handling and other construction activities We will repair replace windows that have scratches read
98. ri tec Acri tec Waste King Waste King Broan Broan Kohler Acri tec Acri tec Nobili Orion Nobili Nobili Nobili Nobili Nobili Nobili Nobili SUPPLIER INSTALLER National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics SERIES MODEL CST416M S 114 PC U120 PU U090 1001 gt Controller ARC 4200 Button AS 4201 CH QTXE050C QTXE090C K 2882 Simplicity II Simplicity IV AV 159 CR Diverter PB 100 Lever NB47 CR NOBI NB 84108 CR G 0013 CR AD 139 10 CR AD140 18 CR AD150 1 CR WE 42802 B CR NB 84137 1 NB 84338 2 COLOR White White Brushed Satin Brushed Satin n a Chrome n a n a White n a White Chrome Chrome Chrome Chrome Chrome Chrome Chrome Chrome Chrome HEAT PUMP FILTER SIZES amp GENERAL SPECIFICATIONS UNIT TH1 1335 TH2 1329 TH3 1323 TH5 1317 TH6 1311 TH7 1305 301 302 303 303 UPPER 305 305 UPPER 306 306 UPPER 307 307 UPPER 308 309 310 311 312 201 aea 303 ana 206 207 aua aug 601 602 603 603 UPPER 605 605
99. rnational Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies INSTALLER National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydron
100. s and for delivering exceptional customer service Travelers Guarantee Company of Canada is fully committed to the home warranty business for the long term For more information visit our website at www travelerscanada ca Please see Appendix 01 for a sample copy of the Travelers Warranty BRITISH COLUMBIA 22 WARRANTY DESCRIPTION The Developer constructed your home with carefully selected materials and the effort of experienced craftsmen Although this group works from detailed plans and specifications no two homes are built exactly alike Each home is unique in fact a home is one of the last hand build products in the world Each home requires care administered by the homeowner from the very first day Regular maintenance is essential to maintaining a quality home for a lifetime Neglecting routine maintenance will not only erode home value it can also affect the overall desirability of the community Most importantly it can void warranty coverage on all or part of your home The Developer is a licensed builder registered with the Homeowner Protection Office The Developer s warranty is backed by third party insurance per the BC Homeowner Protection Act The third party insurance provider for Maddox is Travelers Guarantee Company of Canada Travelers The Developer in conjunction with Travelers has arranged for one of the most comprehensive warranties in the industry The following table describes the timeli
101. sition CLOGS Plumbing clogs can be caused when foreign materials such as diapers excessive amounts of toilet paper sanitary napkins dental floss and children s toys are inserted into plumbing lines Improper garbage disposal use can also cause plumbing clogs Always use plenty of cold water when running the disposal insinkerator Allow the water to run 10 15 seconds after shutting off the disposal insinkerator Try clearing a clog with the following plumber s helper plunger and or Chemical agent follow directions carefully to avoid personal injury or damage to fixture 36 JA MADDOX DISPOSAL For warranty and care information please refer to Appendix 18 DRIPPING FAUCET You can usually repair a dripping faucet by Shutting off the water at the valve directly under the sink Removing the faucet stem Changing the washer and Reinstalling the faucet stem The showerhead is repaired the same way Replace the washer with another of the same type and size You can minimize the frequency of this repair by not turning faucets off with excessive force Please note that some manufacturers do not use rubber washers EXTENDED ABSENCE WATER SHUT OFF If you plan to be away for an extended period of time you should shut off the main water supply to your home The main shutoff is located behind the shutoff panel this will be pointed out to you during your initial orientation
102. sland Market 1689 Johnston St Vancouver BC London Drugs 525 West Broadway Street 2308 Cambie St Vancouver BC 604 322 6540 Pacific Centre Mall 701 W Georgia St Vancouver BC 604 688 7235 Save on Foods 2308 Cambie Street Vancouver BC 604 876 7005 Starbucks 605 Davie St Vancouver BC 604 622 5558 Urban Fare 1688 Salt Street Vancouver BC NEIGHBOURHOOD MAP BEACH AVE 28 3 MADDOXE HELMCKEN 5 DH GRANVILLE ISLAND MAINLAND YALETOWN 57 AT THE CENTRE OF EVERYTHING ENTERTAINMENT ESSENTIALS DINING ARTS AND CULTURE HEALTH BEAUTY PARKS RECREATION Vancouver International Film Festival 1181 Seymour St September October 604 683 3456 www viff org Granville Island Farmers Market Public market in Triangle Square June October 604 666 6477 www granvilleisland com Vancouver Writers Fest Granville Island End of October Annually 604 681 8400 www writersfest bc ca Caribbean Days Festival Waterfront Park Last week of July Annually 604 515 2400 www caribbeandays ca Celebration of Lights English Bay End of July August Annually www hondacelebrationoflight com Vancouver Pride Parade Davie Street August Annually www vancouverpride ca 20 vet MADDOX COMMUNITY EVENTS Kitsilano Farmers Market Kitsilano Community Centr
103. sultants Department Tel 604 895 0428 service cressey com Contact FirstService Residential Property Manager Monica Filip Direct Tel 604 689 6927 Office Tel 604 683 8900 E mail Monica Filip fsresidential com During the warranty period please contact the Developer first to report warrantable plumbing concerns After hours please contact your Property Manager During the warranty period please contact the Developer first to report warrantable plumbing concerns After hours please contact your Property Manager 16705 Fraser Highway Surrey BC VAN OE8 Tel 604 576 7000 Tel 1 800 474 6886 before you dig 24 Hour Tel 604 682 5050 Tel 604 278 6131 www midlandappliance com Tel 604 215 1000 service informprojects com TELUS Client Care PO Box 7575 Vancouver B C 6 8N9 Tel 1 604 310 2255 www telus com 900 1067 West Cordova Street Vancouver B C Tel 1 888 472 2222 www shaw ca support AFTER BUSINESS HOURS WEEKENDS amp HOLIDAYS Sell Not Available Messages can be left on the main New Home Consultant telephone Messages will be retrieved on or after the next business day in priority sequence Contact FirstService Residential Property Manager Monica Filip Office Tel 604 683 8900 or 604 777 3880 Contact FirstService Residential Property Manager Monica Filip Office Tel 604 683 8900 or 604 777 3880 If you cannot reach the Property Manager contact the m
104. t trap Please clean your dryer lint trap after every use clean your booster fan lint trap once a month Failure to do so may also create a fire hazard You are also required to keep your laundry closet doors open when the washer dryer are in use Remember to mail in any registration cards you receive Being in the manufacturer s records system ensures that the company will contact you in the event of a product recall Warranty registration may also be necessary to validate warranties STAINLESS STEEL CARE Clean stainless steel with soap and water to preserve the luster Avoid using abrasive cleaners or steel wool pads as these will damage the finish Prevent bleach from coming into prolonged contact with the stainless steel as it can pit the surface An occasional cleaning with a good stainless steel cleaner will enhance the finish Rub in the direction of the polish or grain and dry the surface to prevent water spots 48 T MADDOX APPLIANCES SPECIFICATIONS The Developer reserves the right to make changes to the following specifications Any substitution of method or product Shall be of equal or better quality than the original specification We used our best efforts to ensure the Appliance Specifications section is correct however we make no representations or guarantees express or implied as to the accuracy or completeness of same APPLIANCE UNIT TYPE MAKE SUPPLIER MODEL COLOR HEIGHT DEPTH WIDTH FR
105. tainless steel sinks with soap and water to preserve their luster Avoid using abrasive cleaners or steel wool pads these will damage the finish Prevent bleach from coming into prolonged contact with the sink as it can pit the surface An occasional cleaning with a good stainless steel cleaner will enhance the finish Rub in the direction of the polish or gain lines and dry the sink to prevent water spots Avoid leaving produce on a stainless steel surface prolonged contact can stain the finish Also avoid using the sink as a cutting board sharp knives will gouge the finish Local water conditions affect the appearance of stainless steel A white film can develop on the sink if you have over softened water or water with a high concentration of minerals In hard water areas a brown surface stain can form appearing like rust TEMPERATURE Expect temperatures to vary if water is used in more than one location in the home at the exact same time TOILET LOVE FLUSH Low flush toilets may clog more easily it is recommended that you do not dispose of large amounts of paper or any feminine products in the toilet TOILET TANK CARE Sharp or heavy objects can chip or crack a toilet Abnormal pressure against the sides of the tank can also damage the toilet It is possible to crack the tank at the points where it is attached to the bowl TOILET RUNNING To stop running water check the shut off float in the tank You will most li
106. tial orientation When you replace bulbs avoid exceeding the wattage indicated inside the fixture as this may cause a safety hazard and void the warranty on the fixture MODIFICATIONS If you wish to make any modifications contact a qualified electrician The strata corporation will have a complete list of contacts you may also reference the electrical sub trade noted in the Trade Contact Information section of this Manual Having another electrician modify your electrical system during the warranty period will void that portion of your warranty OUTLETS If an outlet is not working check first to see if it is controlled by a wall switch or GFCI Next check the breaker If you cannot determine the cause of the failure contact either the Developer if the problem occurs within your warranty period or a qualified electrician if the problem occurs after the warranty has expired The homeowner is responsible for the cost of all non warrantable repairs 32 y MADDOX SMOKE DETECTORS Each home is equipped with smoke detectors Smoke detectors are installed in accordance with building codes which dictate locations The Developer cannot omit any smoke detectors and you should not remove or disable same The number of detectors per home depends upon the size of the home Testing your smoke detector is very important The homeowner should Test the smoke detector once month Hold the test button on
107. uctuations caused by humidity showers dishwashers temperature extremes etc can result in interior doors needing minor adjustments To best care for your home s doors please read the information noted below FAILURE TO LATCH If a door will not latch because of minor settling you can correct this by making a new opening in the jamb for the latch plate re mortising and raising or lowering the plate accordingly HINGES You can remedy a squeaky door hinge by removing the hinge pin and applying a bit of grease to it Avoid using oil as it can gum up or attract dirt Failing to lubricate hinges will cause them to wear and deposit black soot on the carpet or flooring LAUNDRY CLOSET DOORS You are required to keep your laundry closet doors open when your dryer is in use 54 y ph MADDOX PANEL SHRINKAGE Panels of wood doors shrink and expand in response to changes in temperature and humidity Although touching up the paint or stain is your home maintenance responsibility we will repair split panels that allow light to be visible during the first year SHRINKAGE Use putty filler or latex caulk to fill any minor separations that develop at mitered joints in door trim Follow with painting Panels of wood doors shrink and expand in response to changes in temperature and humidity Touching up the paint or stain is your home maintenance responsibility SLAMMING Slamming doors can damage both doors and jambs and can even cause crack
108. ump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump TYPE gt OO gt lol mm o nn gt nm nm rPrINI DI MINI nl gt On MANUFACTURER McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay SUPPLIER Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agen
109. ump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump Heat Pump TYPE nan gt gt IAID McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay McQuay McQuay McQuay WaterFurnace McQuay WaterFurnace McQuay McQuay SUPPLIER Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Age
110. ur suite entry closet To initiate service please contact either Telus at 1 604 310 3343 or an alternate service provider of your choice Ask the installation technician to provide an orientation during your service connection appointment The Developer will correct faulty outlets that are discovered during the initial orientation The Developer will also repair faulty wiring from the outlet service box into the home The warranty period is two years and begins on the closing date when the unit is first sold From the service box outward care of the wiring is the responsibility of the local telephone service company 59 w NG MADDOX PLUMBING For warranty and care information please refer to the Plumbing System section of this Manual 24 Month Corrective Period section of this Manual and Appendix 18 RAILINGS For warranty information please refer to the Warranty Description 12 Month Corrective Period section of this Manual for care information please refer to Appendix 19 REMOTE CONTROLS When you moved in you were given two radio frequency remotes that control access to your floor the main lobby entry door the parkade gates and any other door with card access readers The remotes require no maintenance and operate on batteries which will require replacement from time to time The remotes are susceptible to damage by moisture and impact and should be handled gently For more information ple
111. ut off knob for toilets and sinks Off Position On Position Handle Type Valve Handle Type Valve Figure 1 Figure 2 Figure 3 WATER FLOW RESTRICTIONS JA MADDOX Water flow restrictors are manufactured into most faucets and all showerheads and cannot be removed We apologize for any inconvenience this many cause WINERIZING INSTRUCTIONS If your unit includes an exterior hose bib i e a balcony faucet you will need to ensure it is winterized properly Although exterior hose bibs are typically frost free hoses must be disconnected from hose bibs prior to freezing temperatures If they are not damages may include a broken faucet and or plumbing line this can lead to a water leak within your unit Water may also flow to units below yours Damages resulting from failure to winterize will not be covered under our warran ty program 39 v 9 MADDOX INITIAL ORIENTATION amp WARRANTY GUIDELINES During the initial orientation we will confirm the fan timer heat pump fan coil thermostat plumbing fixtures disposal and diverter s are in acceptable condition and functioning as intended We confirm that drains are operating freely We also point out the location of the main water shut off as well as individual water shut offs Please refer to the Warranty Provider and Warranty Description sections of this Manual for warranty terms During the warranty the Developer will repai
112. will repaint the wall corner to corner The owner will be responsible for custom paint colors or wallpaper that has been applied subsequent to closing As noted above the touch ups may not match surrounding area REPAIR AND MAINTENANCE TIPS FOR OWNERS Post the one time repairs care of drywall ceiling is the homeowner s maintenance responsibility Most drywall repairs can be easily made This work is best done when you redecorate the room Repair hairline cracks with a coat of paint You can repair slightly larger cracks with drywall filling compound To correct a nail pop reset the nail with a hammer and punch Cover it with drywall filler which is available at paint and hardware stores Apply two or three thin coats When dry sand the surface with fine grain sanding sponge and then paint You can fill indentations caused by sharp objects in the same manner Walls and ceilings are easy to maintain periodically remove dust or cobwebs as part of your normal cleaning and repaint as needed ELECTRICAL SYSTEM For warranty and care information please refer to the Electrical System section of this Manual 24 Month Corrective Period section of this Manual and Appendix 13 GAS SHUT OFFS GAS BARBEQUE SHUT OFF VALVE Select units are equipped with a gas outlet for the barbeque You will find the gas shut off at the outlet To turn the gas off turn the yellow handle 90 perpendicular to the pipe Alternatively to turn th
113. x PT 2 BMCC 100 03243 Eggshell 5 Gallon C 30 I 5 BASEBOARD TRIM Cloverdale Paint Cloverdale Paint Dulex PT 4 BMOC 68 01120 Semi Gloss 5 Gallon C 5 CEILING Cloverdale Paint Cloverdale Paint Dulex PT 5 BMOC 68 03760 5 Gallon 10 70 y ph C MADDOX GRIGIO SPECIFICATIONS FLOORING LOCATION APPLICATION SUPPLIER INSTALLER COLOR TYPE DIMENSIONS UNDERLAY KITCHEN LIVING M Engineered KWK Hardwood Ploutos Brushed Ash Smoked Hardwood 5 w X 12mm STORAGE amp BEDROOMS Hardwood eor Acoustic 2mm le BEDROOMS Carpet Colin Campbell Ploutos ER Wool n a 6lbs Chipfoam TILES LOCATION APPLICATION SUPPLIER INSTALLER COLOR SIZE GROUT BATHROOM FLOORS TUB APRONS amp NICHES Marble Ican Ploutos Forest Walnut 12 x 24 Mapei 11 Sahara Beige LAUNDRY CLOSETS amp ENCLOSED BALCONIES Porcelain Ican Ploutos Coastal Moss 12 x 24 Mapei 11 Sahara Beige TUB amp SHOWER SURROUNDS Tiles Ican Ploutos Gloss White 5 x 18 Mapei 00 White COUNTERTOPS LOCATION APPLICATION MANUFACTURER SUPPLIER INSTALLER MATERIAL FINISH COLOR DIMENSIONS KITCHEN Counter amp Backsplash IMAC IMAC IMAC Quartz Polished 8320 34 Thick BATHROOMS Counter amp Backsplash IMAC IMAC IMAC Marble Polished Bianco Statuario 34 Thick CABINETS amp HARDWARE LOCATION APPLICATION MANUFACTURER SUPPLIER INSTALLER TYPE PATTERN FINISH COLOR Cabinets amp Kappa Dark Lady Dark WHERE APPLICABLE Verne Armony Armony Inform Laminate Tranche LM08 n a Oak WHERE APPLICABLE
114. ympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies Olympic International Agencies INSTALLER National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National Hydronics National

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