CDMN User Guide - DisasterDoug.com
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1. 1 o DA t amp 2 x Y Copyright 91999 2004 E Team Ine C4 igo g All Rights Reserved California Disaster Medical Network CDMN User Manual Project Sponsored by the California EMS Authority August 2006 Table of Contents INTRODUCTION rr 3 CDMN LOGIN biesccssssscsccscssiessscsssossvactsessoscessecbess sutacasossesesssesessssececsosssecdsqavenssos ebecesessoscesseedesd sutaoasossesessses ee 4 dU SION EVESQOIMIB ORE 5 PROVIDE YOUR PERSONAL rennen rere nnne rrr nnn renun 5 PROVIDE YOUR CONTACT INFORMATION eee nene 5 PROVIDE YOUR PREFERRED METHOD OF ETEAM NOTIFICATION eere nnn rrr nn 5 DISTRIBUTION ecce rere ee euidenter tec d RU 5 PRE DEFINED DUTY LIST eee eo eo oni to roo et eoe ero rone oo eo oS evo roe saseessgetastesdssscesseetdeascgeessessbedessostsbsceess 5 CREATING QUICK INCIDEN UIS eris ee oe ees eaae oe en roa bb PEE 6 CRITICAL INFORMATION ette ete Ele E e eei eire eerie iste eerie 6 INITIAP STTUATIONSSUMMAR Y eee eee rnc 6 NOTIFICATION euni ctn tee eren te ente te eve etr ute estet ee 6 ATL REPORTS BY EVENT uten en ie e ente eee deste tee perire Eo 6 HOSP2. 2006 Page 9 7 Click Submit The Medical Transport Region group is designed to notify personnel within each Operational Area as determined by the MHOACs or LEMSAs to prompt each Operational Area to assess local Medical Transportation resource availability and update the provider information in the CDMN Region wide Assessment The RDMHC S may elect to conduct a region wide assessment of Medical Transportation Resources for e Requests from the state for Medical Transportation Resources e Requests from or LEMSA for Medical Transportation Resources from outside the Operational Area e Exercises designed to test the region wide Medical Transportation assessment system Procedure RDMHCYS or designee would 1 Click Quick Incident in the CDMN 2 Click Notifications tab 3 Click Yes next to Send Notifications 4 Type message 5 Click Select Recipients Group 6 Click Medical Transport Region 7 Click Submit The Medical Transport State group is designed to notify personnel within each Region and or Operational Area as determined by the MHOACs or LEMSAs to prompt each Operational Area to assess local Medical Transportation resource availability and update the provider information in the CDMN CDMN User Manual Revised August 2006 Page 10 Resource Requests Priority Status Request Number e A Request Number is generated automatically in the CDMN
3. Revised August 2006 Page 14
4. and to serve as a link in the system of communications and coordination between the state s emergency operation centers and the operation centers of the political subdivisions comprising the operational area as defined in Government Code s8559 b amp s8605 RDMHC Regional Disaster Medical Health Coordinator A volunteer nominated by the medical health professionals within an OES Region and appointed by the Directors of the California EMS Authority EMSA and the California Department of Health Services DHS Responsibilities include coordination of the acquisition of requested mutual aid resources from the jurisdictions in the region and development of plans for the provision of medical or public health mutual aid among the counties in the region The RDMHC also serves as an information source to the state medical and health response system RDMHS Regional Disaster Medical Health Specialist A staff person in a LEMSA where that agency has agreed to manage the regional medical and health mutual aid and emergency response system for the OES Mutual Aid Region Responsibilities are to manage and improve the region medical and health mutual aid and mutual cooperation systems coordinate medical and health resources support development of the Operational Area Medical and Health Disaster Response System and support the State medical and health response system through the development of information and emergency management systems CDMN User Manual
5. e A Supplemental number may be added such as the local Order Request number issued by the Incident Commander or designee http Avww eteamdirect com Team Report Resource Request Microsoft Internet Explorer Resource Request Red Label indicates a required field Priority Select One v Priority Key Status Select One v Request Number Res 142854 773 082606 Supplemental Number WHO IS MAKING THE REQUEST Requesting EMS Organization Requestor s Talk Group 2 Contact Info 11 209 605 7844 Other Call Sign Related Event Incident Activity Display All resource requests related to No other resource requests related WHAT IS BEING REQUESTED Resource Type Kind Select One v Search Add Quantity Internet Who is Making the Request Select the Requesting Organization by clicking the Select button This will most often be an Operational Area Enter the contact information for the requesting organization phone fax pager etc Selecting a Related Event Incident is optional and may be added at a later time What is Being Requested The Resource Type Kind may be selected from the drop down menu or added by clicking the Search Add button CDMN User Manual Revised August 2006 Page 11 Quantity Enter the number of resources being ordered Quantify Unit of Measure Enter the Unit Measure each box case etc When Needed Enter
6. passwords as well as three 3 usernames and passwords per Operational Area The State Department of Health Services and State EMS Authority have been assigned adequate numbers of usernames and passwords for login at the department level REOCs JEOC and SOC Each agency is responsible for internal assignment of usernames and passwords to the appropriate staff To access the CDMN users will need to login to the following web address http www eteamdirect com cdmn If users encounter system problems with the primary CDMN address they may try one of the following alternate web addresses http www01 eteamdirect com cdmn http www02 eteamdirect com cdmn From the starting page of the CDMN users will have to select either the Operations or Training database To select one of these options simply click the corresponding button itiwww eteamdirect com cdmn x Go Lir E Team Release 2 4 Collaborative Software for Emergency amp Event Management OUE real life use TRAINING For training and exercises Prepare Copyright 1999 2006 NC4 Public Sector Rights Reserved When logging in to the CDMN keep in mind that passwords are case sensitive CDMN User Manual Revised August 2006 Page 4 Personal Profile Provide your Personal Information After logging in to the CDMN the Personal Profile page will open in a new window It is very important to provide updated information so that other CDMN users can
7. will be listed on the bottom of the record By clicking on the username you can view the contact information for that user CDMN User Manual Revised August 2006 Page 6 Hospital Bed Assessments By clicking on the EMS Hospital by Op Area item on the left menu you will see a summary of hospital bed availability This information can be displayed as aggregate data by State Region and Operational Area as well as detailed by facility Users can select between the various view options by clicking the small triangle icons to the left of each level or by selecting Expand All or Collapse All at the bottom of the screen Hospital data is designed to be obtained automatically from the local hospital interoperability systems i e ReddiNet EMSystem etc However data can be manually entered and updated directly into the CDMN system This might be especially useful for those areas that don t have a system or should the local hospital interoperability system become non functional In most systems the hospital data will be updated whenever a local query is conducted i e during an MCI event or at pre scheduled intervals Statewide Assessment The State EMS Authority may elect to conduct a statewide assessment of Hospital Bed Availability for e Requests from out of state to receive patients into California hospitals e Requests from an RDMHC S to move patients to locations outside the mutual aid region e Exercises design
8. ITAL BED ASSESSMENTS Fo en UE Vase epa In aro ean ad ee losa ane UE Pee euo ano PY ERO OUS T STATEWIDE ASSESSMENT e e e a r e a a E a e iS T REGION WIDE ASSESSMENT eee eerte rene eren eterne tette serene nnne nnn 8 MEDICAL TRANSPORTATION ASSESSMENTS e eese ee eren ee eese eee teen sesta toes etta esee enne setate eese ena 9 ADDING A NEW PROVIDER WEIN NOIRE UNT 9 UPDATING PROVIDER dese a eicere deti ee EO rev WE inve 9 STATEWIDE ASSESSMENT tree r at ecrire OE eem 9 REGION WIDE ASSESSMENT 10 RESOURCE REQUESTS RUD ME Ta ae EFT ep 11 WHO IS MAKING THE REQUEST ccccccecececscececececececececececececececececececececececececececececececececececececececececececevecs 11 WHAT IS BEING REQUESTED sssseveesseevvevvvevevevssevevevevesevevsvecevevevevevevssevevevsvedevevsvevevevevevsvevssevevevssevevevss 11 DELIVER THIS RESOURCE 12 GEO LOCATION amp MAPPING eec DH d eee 12 SPECIAL INSTRUCTIONS isis rater etie Better acti eere tete ed ti este iet e E ve 12 BORWARD REQUEST TOt etes aa eiae Meet te dein aue turae e Rer I CU GREEN I ED 12 DISTRIBUTION eite etit attt Et a Re et ek 12 SPLITTING REQUESTS INTO MULTIPLE ORDERS cc scccccce
9. Region and Country are mandatory fields You may associate the report with a Related Incident or Event Once entered Provider information will remain only the resource availability fields will need to be updated during an event or future query Updating Provider Data Provider data must be updated at least every 24 hours in order to provide accurate information to the medical health mutual aid system Areas are provided for Total Resources Available in 3 hours and 24 hours as well as the capacity of those resources to transport patients The data entered for 24 hours is intended to be aggregate i e includes those listed as available in 3 hours Capacity is especially important when responding to queries for Auxiliary Vehicles and other specialty vehicles Statewide Assessment The State EMS Authority may elect to conduct a statewide assessment of Medical Transportation Resources for e Requests from out of state for Medical Transportation Resources e Requests from an RDMHC S for Medical Transportation Resources from outside the mutual aid region e Exercises designed to test the statewide Medical Transportation assessment system Procedure EMSA Duty Officer or designee would 1 Click Quick Incident in the CDMN 2 Click Notifications tab 3 Click Yes next to Send Notifications 4 Type message 5 Click Select Recipients Group 6 Click Medical Transport Region CDMN User Manual Revised August
10. aster preparedness with other local state and federal agencies and departments having a responsibility relating to disaster response and shall assist the Office of Emergency Services in the preparation of the emergency medical services component of the State Emergency Plan as defined in Section 8560 of the Government Code LEMSA Local Emergency Medical Services Agency The agency department or office having primary responsibility for administration of emergency medical services in a county MHOAC Medical Health Operational Area Coordinator An individual designated by a County Health Officer and EMS Agency Administrator who is responsible in the event of a disaster or major incident where mutual aid is requested for obtaining and coordinating services and allocation of medical and health resources within the Operational Area county MUTUAL AID REGION One of the six geographical areas defined by the California Governor s Office of Emergency Services for the coordination of resources in the event of a disaster or major incident where mutual aid is requested OPERATIONAL AREA OA An intermediate level of the state emergency services organization consisting of a county and all political subdivisions within the county area Each county geographic area is designated as an operational area An operational area is used by the county and the political subdivisions comprising the operational area for the coordination of emergency activities
11. at the top of the page CDMN User Manual Revised August 2006 Page 5 Creating Quick Incidents Clicking Quick Incident on your left menu will open a new window Critical Information Select Incident Type from the drop down menu or add new type by clicking on the Search Add link to the right of the drop down arrow Enter the Incident Status Incident Prognosis and Lead Agency by using the drop down menus Initial Situation Summary Enter free text describing the initial summary of the incident Notification Select the Notification tab at the top of the screen in order to notify the appropriate personnel or groups of the Incident e Click Yes to send notifications e Select Individuals or Groups e Enter other email addresses if necessary After clicking Submit the individuals or groups will receive notification of the incident via the methods they selected to be notified in their Personal Profile screen All Reports by Event Clicking on the Reports by Event option on the left menu will allow you to view and update information on the Incident To view the report simply click on the Incident Report listed under the Incident Name To update the report click on the Update button in the upper right portion of the screen Once the report is updated simply click the Submit button in the upper right portion of the screen to save the new information The last user to update a report
12. contact you when necessary Clicking on the Select button provides a drop down list of available options When entering your Organization Location always select CA EMS Selecting CA EMS allows all other menus and features to work correctly within the system Selecting your Skill Set allows other users to search for personnel with specific abilities or certifications e g Spanish Speaker R N etc Provide your Contact Information Entering your current contact information telephone pager cell fax allows other CDMN users information on how to contact you Provide your Preferred Method of ETeam Notification Users should always select ETeam Alerts in order to receive system messages Enabling your Pager or Mobile Device will allow you to receive real time notification from CDMN events Distribution BE CAREFUL Entering any usernames in the Distribution field will prevent all other users from seeing your contact information This field should be left blank unless you specifically don t want other users besides those you ve listed to view your contact information Pre defined Duty List Duty list can be pre defined by position in order to assist with standard responsibilities assigned to the position The Checklist will open in a new window each time you login to the CDMN Simply click Close button to close this window You can refer to this checklist at any time by clicking the Checklist icon
13. csesessscecececeesensecececcceeseeseceeececsesssaeeeeececeensaaeeeeees 12 PERSONNEELDIRECTORY sees ecieseee ev eene va eco oaov eo pesa Rea pede 13 SHARE Dc 13 CDMN User Manual Revised August 2006 Page 2 Introduction The California Disaster Medical Network CDMN is an internet based application for the management of emergency response activities sponsored by Eteam Eteam is the sponsor of the Governor s Office of Emergency Services Response Information Management System RIMS The CDMN was established by the State EMS Authority through Year 3 Health Resources Services Administration HRSA funds The system was developed to provide a statewide conduit for sharing information among the emergency medical community at the Operational Area Region and State levels of California government The CDMN is currently being used for Event Incident Summaries Resource Statuses Medical Transportation Hospital Capacity Resource Ordering Document Sharing Personnel Directory Future uses of the system may include e Position Assignments e Communications e Web Links e Report Logs e Data Sharing CDMN User Manual Revised August 2006 Page 3 CDMN Login Access to the CDMN is limited to the personnel assigned by Local EMS Agencies LEMSA the State EMS Authority and State Department of Health Services Each LEMSA has been assigned three 3 usernames and
14. ed to test the statewide Hospital Bed Assessment system Procedure EMSA Duty Officer or designee would 1 Click Quick Incident in the CDMN 2 Click Notifications tab 3 Click Yes next to Send Notifications 4 Type message 5 Click Select Recipients Group 6 Click Hospital Assessment State 7 Click Submit The Hospital Assessment State group is designed to notify personnel within each Region and or Operational Area as determined by the RDMHC S MHOACs and hospital organizations to prompt local hospitals to update information within the local hospital interoperability system regarding their abilities to receive patients in the indicated categories CDMN User Manual Revised August 2006 Page 7 Region wide Assessment The RDMHC S may elect to conduct region wide assessment of Hospital Bed Availability for e Requests from the state to receive patients from outside the mutual aid region e Requests from a MHOAC or LEMSA to move patients to locations outside their Operational Area e Exercises designed to test the region wide Hospital Bed Assessment system Procedure RDMHCYS or designee would 1 Click Quick Incident in the CDMN 2 Click Notifications tab 3 Click Yes next to Send Notifications 4 Type message 5 Click Select Recipients Group 6 Click Hospital Assessment Region 7 Click Submit The Hospital Assessm
15. ent Region group is designed to notify personnel within each Operational Area as determined by the LEMSAs MHOACs and hospital organizations to prompt local hospitals to update information within the local hospital interoperability system regarding their abilities to receive patients in the indicated categories V Al Rights Reserved w gt Quick Incident gt Resource Request All Reports by Event All Reports by Date EMS Hospital by Op Area EMS Transport by Op Area Resource by Priority Asset by Type Duty Log by User Name Internet Link by Category m Reference Document by m User List by Skill Sets User amp Non user by Name Switch to Full Menu CDMN User Manual Revised August 2006 Page 8 Medical Transportation Assessments By clicking on the EMS Transport by Op Area item on the left menu you will see a summary of Medical Transportation availability This information can be displayed as aggregate data by State Region and Operational Area as well as detailed by provider Users can select between the various view options by clicking the small triangle icons to the left of each level or by selecting Expand All or Collapse All at the bottom of the screen Adding a New Provider New providers are added by simply clicking on the New Report icon in the upper right portion of the screen when viewing the EMS Transport by Op Area data Provider Name
16. ere are currently no agreements in place to share CDMN data with other systems Splitting Requests into Multiple Orders Resource Requests may be Split or Duplicated To split a resource request CDMN User Manual Revised August 2006 Page 12 1 Select Resources by Priority and click on the Resource Request you wish to split 2 Click on the Split button in the upper right portion of the screen 3 Enter Priority Status and Quantity less than the total number of original request 4 Select Vendor 5 Enter Notification data 6 Submit the request Personnel Directory Personal contact information may be found listed in an alphabetical directory by selecting User and non User by Name from your left menu Share Documents Shared documents may be viewed and posted by selecting Reference Documents from the left menu Al Rights Reserved gt Quick Incident gt Resource Request All Reports by Event All Reports by Date EMS Hospital by Op Area EMS Transport by Op Area m Resource by Priority Asset by Type Duty Log by User Name m Internet Link by Category Reference Document by User List by Skill Sets User amp Non user by Name Switch to Full Menu CDMN User Manual Revised August 2006 Page 13 Glossary EMSA The State Emergency Medical Services Authority The state agency with responsibility for coordination through local EMS agencies medical and hospital dis
17. reasonable date time resource is to arrive Mission Enter brief description of what resource is being requested to do Release data Enter data time resource is anticipated to be released Resources Must Come with Indicate if resource must come with Fuel Meals Operator s Water Maintenance Lodging Power or Other items Deliver This Resource To Enter location where the resource is to report or be delivered Geo location amp Mapping Resources may be Geo Located or mapped Contact On scene Enter information for the on scene contact Name Phone etc Special Instructions Enter any additional Special Instructions Safety Instructions Ingress Egress Routes etc Forward Request To Enter the Individual Position or Agency to whom you will forward the request for this resource e g MHOAC enters RDMHS RDMHS enters EMSA EMSA enters RDMHS etc If your agency will be filling the request enter Vendor information Vendor may be selected from list or added Summary of Actions Taken Additional information regarding this resource may be added such as Strike Team Leader Unit Enroute On Scene Times etc Distribution BE CAREFUL Entering any usernames in the Distribution field will prevent all other users from seeing the Resource Request This field should be left blank unless you specifically don t want other users besides those you ve listed to view the Resource Request Data Sharing Th
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