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MFC-8300 Series User Manual

1. a Displays the current slot name and the slot number y For example Slot 5 1 The slot name is set in the Cards Slot Name field of the Setup tab 10 10 DashBoard Menus MFC 8300 Series User Manual Iss 09 SNMP Tab Table 10 9 summarizes the SNMP options available in DashBoard for the MFC 8300 Series Controller Cards with the SNMP feature licensed Table 10 9 SNMP Menu Items Menu Title Parameters Description Trap Notification Target Add Adds the selected target Adds a trap notification target Delete Deletes the selected target Read Community Specifies the SNMP password for GET String reguests Write Community Specifies the SNMP password for SET String reguests Applies the current changes and saves them to the card memory Apply Cancel Cancels the changes Notes on the Trap Notification Target Feature Keep the following in mind when adding and saving Trap Notification targets in the SNMP tab e When entering a new target in the Trap Notification Target field type the text in the field and then press Enter to enable the Add button e Click Add to add the new target to the Trap Notification Target drop down list A maximum number of six strings are displayed in the Trap Notification Target drop down list at one time If at the maximum number you must select a string from the drop down list and delete it before adding a new entry e Click Apply to save the st
2. Alarm Mute Bootload Button If a card is reporting an error pressing the Alarm Mute button mutes the audio alarm until another fault condition occurs This button is also used as a Bootload button for factory service in the unlikely event of a complete card failure Alarm Configuration Jumper The Alarm Configuration Jumper enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring but the audio will be off 7 2 MFC 8310 Setup MFC 8300 Series User Manual Iss 09 Monitoring the MFC 8310 In the DFR 8310 series frames the CFM 8310 Cooling Fan Module provides LED and Alarm switching controls to the front edge of the DFR 8310 frame door Refer to the DFR 8300 and OG3 FR Series User Manual for details on these LEDs Table 7 1 provides information on the LED displays of the MFC 8310 Table 7 1 MFC 8310 LED Descriptions Alarm Red Description When lit this LED indicates an alarm condition is occurring in the frame Status OK Green When lit this LED indicates the MFC 8310 is operating correctly Comm Activity MFC 8300 Series User Manual Iss 09 Yellow When lit this LED indicates the card is communicating within the frame MFC 8310 Setup 7 3 7 4 MFC 8310 Setup MFC 8300 Series User Manual Iss 09 MFC 8310 N Series Setup In This Chapter This chapter provides instructions for setting up the MFC 8310 N and MFC 8310 NS Network Con
3. cee eee 2 3 master password USING 8 2 8 number of active DashBoard 10 4 software upgrading 000a rn 2 12 6 EN 7 3 Close button sseseinnnenen mn anni 11 4 Communication setup ee ee ee ee ee 2 5 Conflicts DataSafe ee ee ee ee 9 4 10 10 Connection status network 0 cccceeeeeeeeees 10 2 Connections number of active 0 10 3 CPU Headroom field ee se ee ern 10 5 Current field issie EERS ERGE AN SEN aa ee 10 4 D DashBoard card slot re naming oes see ee eek ee ee ke 9 3 card software upgrading 2 12 cards active err 10 4 connections 0 3 2 2 DataSafe 1 2 1 3 1 4 9 1 9 2 9 3 9 4 factory defaults oo sees ee ee ee 9 4 10 1 master password sses 2 8 2 9 TONILOTINE AR 1 2 1 3 network settings configuring 2 5 number of clients connected ss nssseseeseeee 10 3 1 5 power supplies status iese ee ee ee 10 6 product information sesse ee ee 10 2 SNMP support 2 10 valid user account using a ceeceseseereeees 2 9 version requirements see ee esee 2 8 DashBoard Lite D tton atea ss AE N 11 4 device information ee ee se ER RA e 11 6 frames adding 11 5 106 RE EER ger ER ee eg ala 11 3 G T 11 4 OVERVIEW AR Ee RS iek ee ee 11 1 7 11 6 Index e 1 ri E R o i 11 2 5 6 TUNNIN E AE aaa banal ys Ra 11 2 ER EO PR E E 11 4 software upg
4. Installation MFC 8300 Series User Manual Iss 09 Installing an MFC 8300 Series Controller Card This section outlines how to install an MFC 8300 Controller Card in an openGear frame The same procedure applies regardless of the frame or card type The MFC 8300 series controller card installs in the last slot on the right side of the openGear frame when facing the frame Caution You must install the MFC 8322 S and the MFC 8322 N into an OG3 FR A series frame Attempting to install these cards in another frame type can damage your card To install an MFC 8300 Series Controller Card 1 Power off the openGear frame 2 Open the frame door 3 If necessary remove any cards from the frame that would interfere with easy access and lines of sight 4 Ifyou are installing an MFC 8310 series or MFC 8320 series card unscrew the Card Retaining Screw Part No 850 040R enough to eliminate any protrusion into the card guide slot on the right of the screw 5 Ifyou are installing an MFC 8322 series card lift the lock before inserting the card into its slot Figure 2 1 Lift to unlock Figure 2 1 MFC 8322 Series Card Lock 6 Insert the MFC 8300 Controller Card with the component side out into the card guides between the dividing wall and the last slot ensuring the card does not touch the Card Retaining Screw 7 Ifyou are installing an MFC 8310 series or MFC 8320 series card e Slide the card in the slot until fir
5. Warranty and Repair Policy section in this manual for details Environmental Information The equipment that you purchased required the extraction and use of natural resources for its production It may contain hazardous substances that could impact health and the environment To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendly and health conscious manner The crossed out wheelie bin symbol invites you to use these systems If you need more information on the collection re use and recycling systems please contact your local or regional waste administration You can also contact Ross Video for more information on the environmental performance of our products Company Address Ross Video Limited R Oss 8 John Street Iroquois Ontario KOE 1K0 Canada General Business Office Fax Technical Support After Hours Emergency E mail Technical Support E mail General Information Website Ross Video Incorporated P O Box 880 Ogdensburg New York USA 13669 0880 1 613 652 6 1 613 652 5 1 613 652 6 1 613 349 6 techsupport rossvideo com solutions rossvideo com http www rossvideo com Contents Introd
6. Contact your IT Department to learn if the selected frame is operating inside a firewall which can cause the Automatic Connection to fail Click Refresh in the Add frames dialog and verify if the frame is listed 4 Ifthe frame is still not listed you must re connect to the frame using the Advanced Connection method as outlined in the section To add frames to the DashBoard Lite applet on page 11 5 11 8 DashBoard Lite Applet MFC 8300 Series User Manual Iss 09 Troubleshooting the Software Upload Process This section provides information to troubleshoot when the software upload process has failed Power or Communications Loss If the power or communications is lost during the upload process there will be no response from the card It is recommended to perform the following 1 2 3 Verify the card is powered on Verify communications by re starting the upload process If the upload process continuously fails re boot the card and re start the upload process again Note that this is step is only recommended when other methods have failed Messages in the Upload Failed Dialog You may receive a message in the Upload failed dialog that indicates the reason for the failure Selected file does not exist Click OK and re start the upload process Selected file is not a valid upload file Verify the filename is correct Click OK to re start the upload process Selected file is rejected by the card Verify that
7. Provides external 10 100Mbps ethernet connectivity to communicate with DashBoard Provides external 1000Mbps ethernet connectivity to communicate with DashBoard Provides internal 1000BASE X Ethernet links to all 20 slots for high speed communication between cards Supports more than one concurrent TCP Control connections such as DashBoard or a control panel S year transferable warranty a Higher power consumption requires higher fan speed for adequate cooling The fans always run at maximum speed for 5 seconds after the fan door is closed then adjust to the appropriate level based on power consumption and the inlet ambient temperature b Saves items configured on the Network tab plus the Frame Name 1 2 e Introduction MFC 8300 Series User Manual Iss 09 MFC 8320 Series This section outlines the features for the MFC 8320 series cards Table 1 2 Feature Comparison Chart Compatible with the DFR 8310 series frames MFC 8320 Series Model 8320 S 8320 N 8320 NS Compatible with the DFR 8321 series frames Compatible with the OG3 FR series frames Monitors frame power usage and sets the fan speed accordingly Monitors the frame door and each frame power supply Monitors the fan door and notifies the user if the door is left open too long Monitors the status of other cards in the frame via the internal bus Supports the DataSafeTM feature in DashBoard Generates a
8. Try Password button 2 9 U Update Slot button ee se ee 9 4 10 10 Upgrading software ern 2 12 Upload button ees see ee ee ee 11 4 11 7 11 8 User account password 2 9 User Rights Management esse ses ee ee 2 7 2 8 V Voltapefield arara nene ee Ee 10 4 W Write Community String se ee ARE 10 11 IX 4 Index MFC 8300 Series User Manual Iss 09 Notes openhear Contact Us Contact our friendly and professional support representatives for the following Name and address of your local dealer e Product information and pricing e Technical support e Upcoming trade show information Telephone 1 613 652 6 ees After Hours Emergency 1 613 349 0006 Apps Email techsupport rossvideo com Telephone 1 613 652 6 General Fax 1 613 652 5 Information Email solutions rossvideo com Website http www rossvideo com Visit Us Visit our website for e Company information and news e Related products and full product lines e Online catalog Testimonials Ss Video Production Technology
9. b This item is not available when using the MFC 8322 N MFC 8322 S MFC 8320 N or MFC 8320 S c This is SW3 on the MFC 8322 N MFC 8322 S MFC 8320 N and MFC 8320 S and SW7 on the MFC 8310 N Hardware Tab Communication traffic of the internal CAN Bus A high value indicates a high amount of traffic Table 10 3 summarizes the read only information displayed in the Hardware tab Table 10 3 Hardware Tab Items Tab Title Frame status Hardware Parameters OK Green Running a backup code Yellow Fan door open Red PSU fuse blown Red PSU fault Red Frame Power gt 150WP Red Frame Power gt 350W Red PSU fan stalled Red Card Fault Red PSU AC missing Red PSU power off Red Ref card missing Red Description Indicates the status of the frame frame power supplies and or cards in the frame Mid Plane IDd Indicates the board issue Audio Alarm Enabled Indicates that the Alarm Config jumper is set to enable audio alarms Disabled The Audio Alarm is disabled Voltage mV Supply Voltage Current mA Current consumption of the card Negative Rail mV Indicates the negative voltage of the card Fan Speed 10 4 DashBoard Menus Indicates the fan speed of the frame This alarm is set using the Fan Speed option in the Current Speed x Setup tab Max
10. 4 4 e MFC 8322 N Series Setup MFC 8300 Series User Manual Iss 09 Table 4 2 MFC 8322 N LED Descriptions Yellow Description When lit this LED indicates that the ethernet link to the internal GigE switch is established link is up Flashing Yellow When lit this LED indicates that communication activity is occurring on the internal GigE switch off When off this LED indicates the ethernet link to the internal GigE switch is unavailable link is down PHY 1 This LED reports the same information as the CPU 1 LED PHY 2 This LED reports the same information as the CPU 0 LED ETHERNET Flashing Yellow When flashing yellow this LED indicates the card is communicating over the CAN bus with the other cards within the frame Off Yellow When off this LED indicates an absence of incoming messages When lit yellow this LED indicates a valid ethernet connection but is not receiving messages from DashBoard a control panel or an external SNMP agent Flashing Yellow When flashing yellow this LED indicates the card is communicating over the ethernet connection to DashBoard a control panel or an external SNMP agent Off When off this LED indicates an absence of ethernet connection a This LED reports the most severe condition SNMP Monitoring on the MFC 8322 NS The MFC 8322 NS provides optional support for remote monitoring and control of your frame and openGear cards
11. DashBoard or a control panel Ethernet Flashing When flashing this LED indicates the card is communicating Yellow over the ethernet connection to DashBoard or a control panel Off When off this LED indicates an absence of ethernet connection 5 4 MFC 8320 S Setup MFC 8300 Series User Manual Iss 09 MFC 8320 N Series Setup In This Chapter This chapter provides information on setting up and using the card edge controls of the MFC 8320 N and MFC 8320 NS Controller Cards The MFC 8320 N and MFC 8320 NS bring ethernet connectivity to the DFR 8300 series frames infrastructure providing a DashBoard interface to monitor openGear cards in the frame The MFC 8320 NS includes the SNMP Monitoring option The following topics are discussed e Card edge Controls for the MFC 8320 N e Configuring the DIP Switches e Monitoring the MFC 8320 N MFC 8300 Series User Manual Iss 09 MFC 8320 N Series Setup 1 Card edge Controls for the MFC 8320 N This section provides information on the jumpers buttons and LEDs for the MFC 8320 N and MFC 8320 NS Refer to Figure 6 1 for the location of card control features such as the Alarm Mute button and the Alarm Config jumpers Figure 6 1 MFC 8320 N Card Control Locations 1 Alarm Mute Button 2 Alarm Config Jumper 3 DIP Switches 1 3 Alarm Mute Button The Alarm Mute button on the card edge of the MFC 8320 N mutes the audio alarm for two minut
12. Device Tab in the Device View Select the Setup tab In the Card Slot Names section of the Setup tab locate the slot you wish to re name 4 Enter the new name for the card slot in the text field provided Hiding the DataSafe Warnings A DataSafe mismatch warning occurs in DashBoard when MFC 8300 Series User Manual Iss 09 DataSafe 3 e acardof the same type is installed that does not match the software of the card previously installed in that slot or e a card ofa different type is installed in the slot DashBoard includes a Mask Warning option in the DataSafe tab for cach Network Controller Card Enabling the Mask Warning option prevents error messages from displaying in the Data Safe State field of the Hardware tab To hide DataSafe mismatch warnings in DashBoard 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding Device Tab in the Device View 2 Select the DataSafe tab 3 Mask the DataSafe mismatch warnings as follows e Checkbox cleared DashBoard displays an error message in the Data Safe State field of the Hardware tab Information is also displayed in the Conflict field of the DataSafe tab to alert the user that a software mismatch is occurring This is the default setting e Checkbox selected This feature is disabled DashBoard does not update the Data Safe State field of the Hardware tab nor the Conflict field of the DataSafe tab Forcing DataSaf
13. IP address setup iss ES ESE ERGE Gee see ee Bo ME EE EN network status see see Re Ge RR Re Ee ee MFC 8310 NS ee ee se ies 1 4 MFC 8320 N conflicts 5816 eee default settings siss 1 es eres 1 2 IP address setup iese se ee RR GR RA Boe N 07 master password overriding seseeseeeeseee network status 07 MFC 8320 NS ee se ee ee 1 2 1 3 MFC 8320 S alarm mute button ese ER ang Ee EE DIP e EE 0 1 2 IP address setup ese ee ee RA GR RA AE OE RE nies master password overriding MFC 8322 N Alarm Config jumper 0 0 se ee ee Alarm mute button ee se ea ee Re conflicts 815816 ee ee ee ee default settings ie 07 DIP papas 4 2 0 1 2 IP address setup re ee Ee EE EO EO N master password overriding sseeseeeeseee network setup iii EES Ee RE GE Reg ee grana network status see see Re Ge RR Re Ee ee MEC 8322 NS ee ee ee ee GR 1 2 1 3 MFC 8322 S Alarm mute button er 0 ia a 3 2 connections DashBoard DIP switches ss 3 2 ENEE 1 2 IP address Setup gt 373 3 373232 7 JUMP RE EE EO eves eects LEDS es GESE GERS master password overriding eseeseeeeseee MIB file SNMP tes Mid Plane ID field Mute N Naming card slots 0 4 Negative Rail field ee ee GR Re ER ee EE Network connection status DashBoard default gateway ees IS NT
14. Limited factory representative will automatically void the warranty Please contact Ross Video Technical Support for more information In Case of Problems Should any problem arise with your MFC 8300 Series Controller Card please contact the Ross Video Technical Support Department Contact information is supplied at the end of this publication A Return Material Authorization number RMA will be issued to you as well as specific shipping instructions should you wish our factory to repair your MFC 8300 Series Controller Card If reguired a temporary replacement frame will be made available at a nominal charge Any shipping costs incurred will be the responsibility of you the customer All products shipped to you from Ross Video Limited will be shipped collect The Ross Video Technical Support Department will continue to provide advice on any product manufactured by Ross Video Limited beyond the warranty period without charge for the life of the eguipment MFC 8300 Series User Manual Iss 09 Service Information 3 12 4 Service Information MFC 8300 Series User Manual Iss 09 index A Access Mode field 10 3 Active Cards field a 10 4 Active Connections field ccccccesceesscesseeeees 10 3 Add AE EEN N 10 11 Add Frame button 11 4 11 5 Address ID 3 3 4 3 5 3 6 3 8 3 Alarm button 9 3 Alarm Config jumper MEC 8310 ese ees se oe RR Re RR Ee 7 2 320 N N EE EE 5 2 MF
15. Operation of this eguipment in a residential area is likely to cause harmful interference in which case the user will be reguired to correct the interference at their own expense A Notice Changes or modifications to this equipment not expressly approved by Ross Video Limited could void the user s authority to operate this equipment CANADA This Class A digital apparatus complies with Canadian ICES 003 Cet appariel numerique de la classe A est conforme a la norme NMB 003 du Canada EUROPE This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 1997 along with amendments A1 2000 and A2 2002 and found to comply with the limits for a Class A Digital device N Notice This is a Class A product In domestic environments this product may cause radio interference in which case the user may have to take adequate measures Maintenance User Serviceable Parts Routine maintenance to this openGear product is not reguired This product contains no user serviceable parts If the module does not appear to be working properly please contact Technical Support using the numbers listed under the Contact Us section on the last page of this manual All openGear products are covered by a generous 5 year warranty and will be repaired without charge for materials or labor within this period See the
16. Re 10 6 Frame serial number field 10 2 Frame status field cestas cassia 10 4 IX 2 Index G EI Ee einar 1 2 1 3 H Hardware tab ee ees ee ee ee ee ee ee ee ee ee 10 4 10 5 Hardware version ld 10 2 Installing a card se ee ee Re RA GR RA RE Ee 2 3 IP address MFC 8310 N ee ee ee ee ee ee ee ee ee ee 8 3 MEGC 8320EN sn 6 3 MEE 8320 9 stag 5 3 MEG 83225N aska 4 3 MEC 8322 eeen 3 3 ARE EE NON EA N 10 9 SEATS vd AE O EE EE N Ie 10 3 J Jumpers Alarm Config err 3 2 MEG 8322 NN ss 4 2 MEC 8322 ees see see ee ee ee ee ee ia tia 3 2 L LEDs 0 2 6 30 8 5 MEGS8320 AN ee EE Ee gee Ee gees DO 6 4 MEGS8322 Sa 3 4 Licensable features 116166 10 7 MOCK card RE E GE ERE 3 2 4 2 M MAC Address field en 10 2 Mask 10 10 Master password ACCESS ii EE OE EE 2 8 configuring ee ee ee E Re ee ee 2 8 configuring DashBoard 0 0 2 9 field DashBoard ees ee ee ee ee ee ee ee ee 10 3 MFC 8320 N 6 3 MFC 8320 S ee ee ee ee ee ee ee ee ee ee ee 5 3 MEG8322 Nn 4 3 MEC 8322 eeen 3 2 3 3 E EE 2 8 EE OG 2 8 2 9 MFC 8310 Alarm Config jumper see ee 7 2 Alarm mute button se ee ee ke 7 2 features 0 1 4 LEDS a Abee 7 2 MFC 8310 N conflicts DataSafe 0 ee ee ee ee ee 8 5 default settings ee Re Ee ER RA GR 10 8 E AE OE EE LE a os 1 4 MFC 8300 Series User Manual Iss 09
17. Re ee ee 3 3 Monitoring the MEC S322 9 EE 3 4 MFC 8322 N Series Setup 4 Card edge Controls for the MFC 8322 N ee ee ee ee rann rns 4 2 Configuring the DIP SWitches erra E Ge Re AR GR eke Re RA Ge ee ee 4 3 Monitoring the MEC 8322 N 4 4 SNMP Monitoring on the MEC SIONS 4 5 MFC 8320 S Setup 5 Card edge Controls for the MPC S320 8 ene 5 2 Configuring the DIP Switches ie Ge rare renn renna 5 3 Monitoring the MEC 8320 S siss eis sad k ik esse GES Ge ER skin RL SR de be sacra kkal nn 5 4 MFC 8300 Series User Manual Iss 09 Contents i MFC 8320 N Series Setup 6 Card edge Controls for the MFC 8320 N erna GR Re Re ee ee ee Re ee GR ee GR Re 6 2 Configuring the DIP Switches eeen renna 6 3 Monitoring the agennes E 6 4 SNMP Monitoring on the MFC 8320 NS ee ee se eee eeen 6 5 MFC 8310 Setup 7 2 Buttons and Jumpers on the MFC 8310 eeen 7 2 MFC 8310 N Series Setup 8 Controls for the MFC 8310 N Series 8 2 Configuring the DIP Switches ske Re Ee aneis Ee GEK ee Ge GR ee DES GER Ge Se Ee SR Ee Ee Dee bees Ee 8 3 Monitoring the MEE 8310 N 8 5 Enabling SNMP Monitoring on the MEC 8310 NS ese ese ese Ge Ge ee Ge ie 8 6 DataSafe 9 COV ET VIEW ies Be is ti OE EE EE Cane a OO EE OE EE ON 9 2 DataSafe and Network Controller Cards 9 3 Using the Alarm BUIG a ate da a Ee ee 9 3 9 3 Renaming a Card Slots EER EE ES ES SG A ee ee 9 3
18. condition is still present when the mute time out ends the card re activates the audio alarm 2 Alarm Config Jumper The Alarm Config jumper enables or disables the audio alarm signal The ALARM LED is still lit if alarm conditions are occurring but the audio will be off Refer to Figure 3 2 and the card labeling for jumper positions 1 o 1 2 ER o 3 3 Pin Position Pin Position 142 213 Figure 3 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1 2 Disabled To disable the alarm feature set the jumper into Position 243 3 DIP Switches SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8322 S Refer to the section Configuring the DIP Switches on page 3 3 for details SWS is used to override the Master Password for the MFC 8300 card This password limits access to the card and the cards installed in the frame 4 Card Lock This lock located near the front edge of the card is used to secure the card in its frame slot 3 2 MFC 8322 S Setup MFC 8300 Series User Manual Iss 09 Configuring the DIP Switches This section briefly summarizes the DIP Switch settings on the MFC 8322 S Figure 3 3 shows the DIP Switches in the ON position Figure 3 3 DIP Switches Set to the ON Positions SW1 SW2 IP Address Setup SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address o
19. key for any licensable features is installed Factory Settings Restore Defaults all the values in the Setup tab only Refer to the sections below for details Card Slot Names Slot 7 mo 0 MFC 8300 Series User Manual Iss 09 This item is not available for the MFC 8310 N This option is read only when the frame door is closed This item is not available for the MFC 8310 N This item is only available when using an MFC 8322 N MFC 8320 N or MFC 8310 N This option is labeled as Factory Defaults when using an MFC 8322 S or MFC 8320 S This field is not applicable when using an MFC 8322 S or MFC 8320 S Configures the name displayed in DashBoard for the specified slot DashBoard Menus 10 7 Restoring Menu ltems to Factory Default Settings Table 10 6 lists the editable menu items that are reset to factory default settings when the Restore button is pressed in the Setup menu Table 10 6 Menu Items Restored to Factory Default Settings Fans Installed MFC 8322 N MFC 8320 N MFC 8310 N Fan Speed Notify on Card Fault Notify on PSU Missing Card Slot Names Network All menu items DataSafe Disable Mask Warning SNMP 10 8 DashBoard Menus All menu items MFC 8300 Series User Manual Iss 09 Network Tab Table 10 7 summarizes the Network configuration options available in DashBoard for the MFC 8300 Series Contr
20. on page 6 2 or Configuring the DIP Switches on page 8 3 for configuration details To configure the network settings via DashBoard 1 In DashBoard display the Device tab of the Network Controller card by double clicking its status indicator in the Basic Tree View From the Device tab select the Network tab To change the display name of the frame enter a new name in the Frame Name field To change the Network Time Server address enter the new IP Address in the NTP Server field To change between Static and DHCP addressing select an option in the Addressing Mode area Configure the network settings as required IP Address This is the IP Address of the Network Controller card e Subnet Mask This is the Subnet Mask address for your LAN e Default Gateway This is the IP Address for connection outside the subnet To save the new settings click Apply in the Network tab The settings are saved immediately and take effect except when overridden by DIP Switch settings Clicking Cancel reverts to the previous settings User Rights Management If your facility has installed and configured the DashBoard Server and URM feature you may need to enter a URM user name and password to access the frame and any of the devices installed in the frame For details on configuring and using the DashBoard Server and URM feature refer to the DashBoard Server and URM User Manual MFC 8300 Series User Manual Iss 09 Installati
21. one or more notification targets with user configurable address port and protocol version number 2 10 Installation MFC 8300 Series User Manual Iss 09 To configure your SNMP Agent via DashBoard 1 Im DashBoard display the Device tab of the card by double clicking its status indicator in the Basic Tree View From the Device tab select the SNMP tab Set the required parameters as follows e Read Community String Enter the SNMP password for GET requests For example public e Write Community String Enter the SNMP password for SET requests For example private 4 To add a trap notification target edit the Trap Notification Target field This field follows the format of 4 4 4 aaa bb ce where e MH RA represents the Target IP address to which traps should be sent aaa represents the UDP Port number to which traps should be sent e bb represents the SNMP protocol version to be used for traps to this target 06 represents the Target community string An example is provided in the SNMP tab in DashBoard Click Add to update the list with the new target Click Apply to apply your changes or Cancel to discard the changes To remove a trap notification target select the target in the list and click Delete MFC 8300 Series User Manual Iss 09 Installation 1 Software Upgrades The MFC 8300 Series Controller Card can be upgraded in the field from DashBoard via TCP IP For MFC 8320 N software versions 2 2
22. settings for your card refer to the section Network Configuration on page 2 5 Sw1 sw2 Position Position Table 4 1 SW1 and SW2 Positions Controlled via DashBoard Descriptions The card network settings can be set by the user from the DashBoard Network tab default The card network settings are automatically assigned DHCP Mode The card IP Address is set to 192 168 2 1 The card Subnet Mask is set to 255 255 255 0 The card IP Address is set to 10 1 2 1 The card Subnet Mask is set to 255 255 255 0 a DHCP Modeis assumed until the user changes the settings in DashBoard SW3 Master Password Override SW3 is used to override the Master Password The Master Password feature limits the card to support only authenticated connections Refer to the section Using a Master Password on page 2 8 for details e OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 8 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used SWa SW4 is not implemented at this time and should be left in the OFF position MFC 8300 Series User Manual Iss 09 MFC 8322 N Series Setup 3 Monitoring the MFC 8322 N The front edge
23. slot 00 00 000 9 3 Restore button ees ee ee ese ee ee 9 4 10 7 10 8 0 9 4 S Serial number card ees ee ee ee ee Re ee ee 10 2 Setup tabs es ek SE iere 10 7 10 8 Slots naming 0 9 3 10 7 SNMP agent 001 2 10 menus DashBoard 00 0 ee ee ee 10 11 MFC 8310 NS 8 6 MFC 8320 NS gt ee ee ee a 6 5 MFC 8322 NS 8 ee ee ee ee ee ee 4 5 MIB a IREA n 1 5 AAEN EEEE 1 2 1 3 1 4 support enabling ese ee RARR Re ee 2 10 SNMPiabe EE Se ee an E oe een 10 11 Software Index IX 3 DashBoard Lite requirements 11 2 master password requirements 2 8 Upgrades siss 2 12 11 7 VER 10 2 Speed 1 1 2 1 3 1 4 10 7 Re GR Re ee 2 2 Static IP address 2 5 2 7 10 2 10 3 10 9 Status Data Safe a 10 5 10 10 PATS De DER EE 10 4 10 5 hardware eege oe EE AE EE Ee We Ee 10 4 10 5 0 7 3 MFC 8310 N En 8 5 MEC 8320 N ee ee ed DE EER GEE Dee ee Ee 6 4 MEC 8320 5 ER EE N 5 4 MEC 8322 N geniert EE 4 4 MEC 83 2259 eege 3 4 network connection esse ese renn 10 2 POWER ks rs a de 10 6 product details re 10 2 PSU1 DashBoard es 10 6 PSU2 DashBoard es 10 6 Subnet Mask isss 10 3 10 9 T Temperature status DashBoard 10 6 Trap Notification Target SNMP 10 11 Try For All button esse ese esse see sees sera 2 9
24. you are uploading the software to the correct card For example you will receive this message when attempting to upload FSR 6601 software to a SRA 8601A card No response from device The upload failed while in progress due to a loss of power or communications Refer to the section Power or Communications Loss This can also be caused by congestion on the internal frame communication bus To isolate this problem other cards in the frame can be temporarily removed for the duration of the upgrade Recovering from a failed upload Note that the following is only recommended when other methods have failed To recover from a failed upload Re boot the card by clicking Reboot in the Device tab gt Wait for the card to boot up then lt Re start the file upload process MFC 8300 Series User Manual Iss 09 DashBoard Lite Applet 9 11 10 DashBoard Lite Applet MFC 8300 Series User Manual Iss 09 Service Information In This Chapter This chapter contains the following sections Troubleshooting Checklist e Warranty and Repair Policy MFC 8300 Series User Manual Iss 09 Service Information 1 Troubleshooting Checklist Routine maintenance to this openGear product is not required In the event of problems with your MFC 8300 Series Controller Card the following basic troubleshooting checklist may help identify the source of the problem If the card still does not appear to be working properly after checking all po
25. 0 and later upgrades can also be done using the DashBoard Lite applet Refer to the section Uploading Software to a Card on page 11 7 for details on using the DashBoard Lite applet Note if you are using an MFC 8320 N contact Ross Technical Support if you are upgrading from a software version of version 1 11 or lower You must upgrade to version 1 12 before upgrading to a version higher than version 1 12 To upgrade the software on a MFC 8300 Series Controller Card 1 Contact Ross Technical Support for the latest software version file 2 In DashBoard display the Device tab of the MFC 8300 Series Controller Card by double clicking its status indicator in the Basic Tree View From the Device tab click Upload to display the Select file for upload dialog Navigate to the bin upload file you want to upload to the MFC 8300 Series Controller Card Click Open to display a confirmation dialog If you are upgrading a single card click Finish to display the Uploading to Selected Devices dialog Proceed to step 8 7 Ifyou are upgrading multiple cards Click Next gt to display the Select Destination menu This menu provides a list of the compatible cards based on the card selected in step 2 Specify the card s to upload the file to by selecting the check box es for the cards you wish to upload the file to Verify that the card s you wish to upload the file to The Error Warning fields indicate any errors such as inc
26. 9 3 Forcing DataSafe Files to Load ese se 9 4 Resetting a Network Controller Card to Factory Defaults 0 00 00 0 9 4 DashBoard Menus 10 Status DM oe SRI RR ORE ER arde aa E 10 2 Product Tab SEER EE SR RR EN 10 2 Network iss cece RE ates state A ee 10 2 6 10 4 de RE EE NE EE EE EE N EE 10 6 Setup Labs sa ER GES EE EE ES EE Ge EE RE I AS Eh ck 10 7 Restoring Menu Items to Factory Default Settings 10 8 Network Tab eege iene silent tide Rene ao ee 10 9 DataSate KEE 10 10 SNMPTabi ES taka aie tt abs as Ee Ee De 10 11 Notes on the Trap Notification Target Feature ee sees ee sa ek GR GR RR RE ee 10 11 DashBoard Lite Applet 11 Before You 11 2 System Requirements sis caio ast GR ME GE t e a ee ee EE ees Se i nn 11 2 To run the DashBoard Lite Applet ee ee Re Ge RA GR ee AR Re ee 11 2 DashBoard Lite Applet Overview RR Re Re Re ee Re Gee Re Ge 11 3 Mmtertace Overview AE AR REA 11 3 1166 AE ARE EE RE EE OE RE N 11 4 Adding Frames to the DashBoard Lite Apple 11 5 To add frames to the DashBoard Lite applet ee ee RA GR RA GR RARR 11 5 Using the DashBoard Lite Applet 82 11 6 Password Protected Frames 11 6 To change and verify device information for the MFC 8320 N 11 6 Uploading Software toaCard ee RR GR RR Re Ge ee ee Re Ee GR AR Re Re Ge Re Re ee ee ee ee Re 11 7 Troubleshooting AE N EE OE OE OE
27. C 8322 N verr 4 2 MEFC 8322 S ees esse iarann 3 2 Alarm mute button esse errei 12 2 MEC 8310 EE EE EE N 7 2 MFC 8320 S ee ees se ee ee ee ee Re ee 5 2 MPC 8322 N AE N N N 4 2 MEC R 3 2 Alarms 9 3 310 ss OE EE 7 3 MFC 8310 N vere 8 5 MFC 8320 N verse 6 4 MFC 8320 S 5 4 MEC 8322 N sesse see esse seke see Ged SR ede Ne ese 4 4 MFC 8322 S asessssssssssssssssissssissesrissssisrerrssens 3 4 Notify on Card Faute 10 7 power supplies iese ee Re RA Re 10 7 Arrow buttons ees ese 7 11 4 Audio alarm enabling sincsen 3 2 4 2 5 2 status field DashBoard ee ees ee ee ee 10 4 AVR status iseer Ese Deg kn 10 5 B Bootload button 12 2 Bus Load field 2 0 10 4 Button Add sn 10 11 Add Frame rr 11 4 11 5 NET n OR SR k ENR 9 3 Alarm mute 3 2 4 2 5 2 7 2 12 2 area DashBoard Lite ee ee ee ee ee 11 4 ie EE EE 11 4 Bootload ssa sasssa 7 2 12 2 60 EE gtiie 11 4 e 9 4 10 10 MFC 8300 Series User Manual Iss 09 Rebola sessi st ess ur ranga 11 4 11 8 id EE N EE 11 4 11 8 Restore ei ee EE 9 4 10 8 Try For AM siss ass 2 9 Try Password ease een ia kisses ia 2 9 Update Slot eeen 9 4 10 10 Upload ii ie see EER Ee Ee EE 11 4 11 7 11 8 6 Card lek EER EE OG geen 3 2 42 Card slots Name fields 00 02 10 7 TR 10 7 Card Type field err 10 10 Cards accessing DashBoard URM osses 2 9 communication 561160 2 5 installing oo
28. EE OE 11 8 ii Contents MFC 8300 Series User Manual Iss 09 Starting the DashBoard Lite Apple 11 8 Device Tab ISSUES ESR 11 8 Frame Connections 2 Eed E SET EEN 11 8 Troubleshooting the Software Upload Process iii 11 9 Service Information 12 Troubleshooting Checklist ss sis messi Ee EE Ee GE A Ee EE a SE Eg 12 2 MFC 8322 S and MFC 8320 S Alarm Mute Bootload Button 12 2 ME C 8322 N MFC 8320 N and MFC 8310 N Bootload Buttons 12 2 Warranty and Repair 0 asas acesas GE Gee dee 12 3 Index IX MFC 8300 Series User Manual Iss 09 Contents iii iv Contents MFC 8300 Series User Manual Iss 09 introduction In This Chapter This chapter contains the following sections Features e User Interfaces Documentation Terms and Conventions A Word of Thanks Congratulations on choosing an openGear MFC 8300 Series Controller Card Your MFC 8300 Series Controller Card is part of a full line of products within the openGear Terminal Equipment family of products backed by Ross Video s experience in engineering and design expertise since 1974 You will be pleased at how easily your new MFC 8300 Series Controller Card fits into your overall working environment Equally pleasing is the product quality reliability and functionality Thank you for joining the group of worldwide satisfied Ross Video customers Should you have a question pertaining to the installation or operation of your MFC 8300 Se
29. NN MFC 8300 Series openGear Controller Cards User Manual moji wa gen BEER EGS EEEEREEE E ROSS Video Production Technology MFC 8300 Series User Manual Copyright Patents Notice Trademarks e Ross Part Number 8300DR 004 09 e Release Date January 10 2013 The information in this manual is subject to change without notice or obligation O 2013 Ross Video Limited All rights reserved This work is proprietary and confidential to Ross Video Limited its subsidiaries and its other affiliated corporations and may not be copied distributed sold or otherwise used or relied upon without the express written permission of Ross Video Limited Reproduction or reverse engineering of copyrighted software is prohibited This product is protected by the following US Patents 4 205 346 5 115 314 5 280 346 5 561 404 7 304 886 7 508 455 7 602 446 7 834 886 7 914 332 This product is protected by the following Canadian Patents 2039277 1237518 1127289 Other patents pending The material in this manual is furnished for informational use only It is subject to change without notice and should not be construed as commitment by Ross Video Limited Ross Video Limited assumes no responsibility or liability for errors or inaccuracies that may appear in this manual EE aas is a registered trademark of Ross Video Limited Ross ROSS ROSS and MLE are registered trademarks of Ross Video Limited e openGear
30. P Server setting status DashBoard 0 00ee ee ee ee MFC 8300 Series User Manual Iss 09 Network configuration addressing mode 5001185 10 9 DIP Switches assa a 10 9 menus DashBoard 0 00 ee ee ee 10 9 MFC 8310 N ee ee ee ee ee ee Re 8 4 MFC 8320 N ee ee ee ee ee ee ee 6 4 MEPC 83205S se ee ie Ee Ee ese see Ee Ai 5 3 MEGC 8322N iese ese oe EE Ee ee GE ge ds 4 3 4 5 an R N i 3 3 3 4 OVELVIEW EE AA OE 7 2 5 Network tab as rsss EER Ge EE SEE Ee Eg 10 2 10 9 Notify on Card Fault alarm esse ese ses se ee se eke 10 7 NTP Server field isss 10 3 NTP Server specifying a dd 10 9 P Password master ese ee ee ee ee ee Re ee 2 8 2 9 Power AA ss cair antunes 10 7 MONTONE Assa las rege hafa 1 4 status DashBoard 10 4 10 5 10 6 PomeraD sr iee es EE komna kn 10 6 Product information read only 10 2 PSUI status DashBoard ees ese ee ee 10 5 10 6 PSU2 status DashBoard 10 5 10 6 R RAM available field eeen 10 5 Read Community String cccceeseeseeeteeeees 10 11 Read only information hardware status ee ee ee ee ee 10 4 10 5 network status dd 10 2 POWER S AI EERE assa ri die 10 6 0 EE EE sk 10 2 Reboot button ee ee ee ee Re ee ee 11 4 11 8 Refresh button ee ee ee ee ee Re ee ee 11 4 11 8 Related publications iese ee ee Ga RA GR Re ee 2 2 Re naming card
31. ailable or to override a custom user configuration and is intended to be used temporarily in order to establish communication Once initial communications are established the Network Controller card should be configured for either DHCP or Static operation Note Use of this method for normal operation is not recommended as there is a high chance of IP Address conflicts To use a preset network configuration using the DIP Switch es 1 Power down the openGear frame that houses the Network Controller card 2 Quit DashBoard on your computer 3 Set the DIP Switch to specify the preset IP Address as outlined in the applicable Setup chapter of this manual for your Network Controller card model 4 Ensure the network settings of your computer are compatible with those chosen for the Network Controller card similar but not identical and the Subnet Mask must match exactly the same For example if the Network Controller card has an IP Address of 192 168 2 1 then your computer should be configured for an IP Address with 192 168 2 X where X is a number other than 1 Note The IP Addresses of the Network Controller card and your computer must be 5 Before you begin and to prevent IP Address conflicts isolate the Network Controller card and your DashBoard computer from the rest of your network e Ifyou are using a hub or switch unplug all devices except the Network Controller card and your DashBoard computer or e Conne
32. and URM installed you will need MFC 8320 N software version 2 50 or higher Refer to the section Software Upgrades on page 2 12 for details on upgrading the software for your card Computer running the Microsoft Windows XP Windows Vista or Windows 7 operating systems Firefox 3 or higher or Microsoft Internet Explorer 7 or 8 Java 6 update 11 or higher Ensure that the Java 6 plug in is properly configured for your web browser To run the DashBoard Lite Applet oa WN Make a note of the IP address for the frame you are attempting to access Start your web browser from your computer desktop Enter the frame IP address into the Address Bar of your web browser Press Enter to display the openGear Frame Configuration web page Click the DashBoard Lite icon to start the DashBoard Lite applet Wait while DashBoard Lite verifies the version of Java installed on your computer Once your version of Java is verified the DashBoard Lite applet opens in the web browser 11 2 DashBoard Lite Applet MFC 8300 Series User Manual Iss 09 DashBoard Lite Applet Overview When first launched the DashBoard Lite applet connects to and displays the specific frame you entered the IP Address for and the devices installed in that frame The interface resembles the DashBoard interface but does not support the restoring of card settings from a file the porting of card settings from one card to another the upgrading of mult
33. ar on the network if communications with the DHCP server cannot be established Once the DHCP server becomes operational re boot the MFC 8300 Series Network Controller card to re establish communications To avoid this you may use a static configuration as described in the section Custom User Configuration via DashBoard on page 2 7 To establish communications with the Network Controller card 1 Ensure that openGear frame is connected to the same network as your DashBoard computer Launch the DashBoard application on your computer Power on the openGear frame that the Network Controller card is installed in Wait approximately 30 seconds while the frame establishes network communications a FY N Verify that the Network Controller card displays in the Tree View of DashBoard MFC 8300 Series User Manual Iss 09 Installation 2 5 6 Should the card fail to display after two minutes e Verify the ethernet cables are properly connected e Check the link activity LEDs found on the ethernet RJ 45 connectors e Ensure the network settings for the Network Controller card are set to the factory default values Ifall cables are connected and the LEDs do not indicate an error then automatic configuration is not possible Proceed to the section Preset Configuration using DIP Switches on page 2 6 Preset Configuration using DIP Switches This method is used to established initial communications when no DHCP server is av
34. at Java is disabled Refer to your web browser help system for information on enabling Java An error dialog displays stating that the wrong version of Java is installed You must upgrade your Java version to Java 6 update 11 or higher link to the Java website is provided in the error dialog An error dialog displays stating that Java is not installed on your computer You must install Java 6 update 11 or higher on your computer A link to the Java website is provided in the error dialog A Warning Security dialog displays This dialog states that the application digital signature cannot be verified and prompting you to run the application To continue loading the DashBoard Lite applet click Run Device Tab Issues If you are unable to make changes to the parameters of a card or the Upload or Reboot buttons are disabled 1 Verify that your system view is not set to Read Only as follows e Right click the System View option Clear the Read Only check box 2 Verify that the Edit Permission for the card is set to Unlocked in the Device tab This control typically appears on the Setup page of the Device tab Frame Connections This section provides a troubleshooting list if your frame is not automatically detected by the DashBoard Lite applet when you attempt to add a frame 1 Verify that the frame is powered on and connected to the network by navigating to the frame IP Address using your web browser 2
35. average is displayed in the following format where x xx represents in the last minute y yy represents a b This message does not apply when using an MFC 8322 S or MFC 8322 N c This message only applies to the OG3 FR series frames d This field is not applicable to cards installed in the DFR 8310 series frames e These fields are only available when using an MFC 8322 N MFC 8320 N or MFC 8310 N f the last five minutes and z zz is the last fifteen minutes g This field is only available when using an MFC 8310 N h MFC 8300 Series User Manual Iss 09 This field is not displayed when using an MFC 8322 S or MFC 8320 S DashBoard Menus 10 5 Power Tab Table 10 4 summarizes the read only information displayed in the Power tab Table 10 4 Power Tab Items Tab Title Ambient Temp C Parameters Description Ambient temperature within the frame Frame Power W Frame power consumption Max Slot Current mA PSU Model Indicates the highest power usage by a single slot in the frame Indicates the power supply type installed in the PSUI slot Serial Number Serial number of PSU1 Software Rev Software revision code of PSUI 12V Current mA 7 5V Current mA Indicates the power supplied by PSU1 Temperature C PSU2 Model Serial Number Reports the temperature of PSU1 in Celsius Power supply model installed in the PSU2 slot Serial number of PSU2 Sof
36. cated in the tabbed menu on the lower left of the screen This area displays the status parameters as reported by the card including the Product tab The Product tab displays the MFC 8300 Series User Manual Iss 09 DashBoard Lite Applet 3 product name alarm status details about the most serious alarm reported and the connection status The information in the Status Area is read only 3 N Arrow Buttons The Arrow buttons are located at the top of the vertical bar that separates the Status Area and the Settings Area within the Device View Click the arrows to maximize or minimize the Status and Settings Areas in the direction of that arrow For example with all areas maximized click the top arrow to maximize the Settings Area within the Device View Click the bottom arrow to retum the areas of the Device View to the default size Click the bottom arrow again to maximize the Settings Area within the Device View 4 Settings Area This area is located in the tabbed menu on the right side of the screen and is used to configure the parameters for the card Each parameter has an appropriate control for configuring that parameter The following features may be available a drop down box of selections a slider for limited range variables or e an entry field with arrows for continuous variables 5 Button Area The following buttons are available at the bottom of the Device View e Add Frame button Use this button to display a n
37. ct the openGear frame directly to the DashBoard computer Note The MFC 8310 N does not support Auto MDIX so a crossover cable may be needed for direct connection The MFC 8322 S MFC 8322 N MFC 8320 S and MFC 8320 N support Auto MDIX enabling you to use any ethernet cable when connecting the frame to the DashBoard computer 6 Launch DashBoard on your computer 7 Power up the openGear frame 8 Wait approximately 30 seconds while the frame establishes network communications 9 Verify that the Network Controller card displays in the Tree View of DashBoard 2 6 Installation MFC 8300 Series User Manual Iss 09 10 Should the card fail to display after a minute or two e Verify the ethernet cables are properly connected e Check the link activity LEDs found on the ethernet RJ 45 connectors e Verify that you have properly performed each step of this procedure e Contact Ross Video Technical Support if you cannot establish a connection Custom User Configuration via DashBoard Once communication has been establish with the Network Controller card the network settings may be further adjusted using the following procedure Note that the steps are optional you may perform as many or as few as needed Operating Tip Some settings may require that you configure a DIP Switch before proceeding Refer to the section Card edge Controls for the MFC 8320 S on page 5 2 Card edge Controls for the MFC 8320 N
38. d options are dependent on the card you are using Default values are indicated with an asterisk The DashBoard Control System enables you to monitor and control openGear frames and cards from a computer DashBoard communicates with other cards in the DFR 8300 series frame through the MFC 8300 Series Controller Cards You can download the DashBoard software and manual from the Ross Video website The following topics are discussed e Status Tabs Setup Tab e Network Tab e DataSafe Tab e SNMP Tab MFC 8300 Series User Manual Iss 09 DashBoard Menus 1 Status Tabs This section summarizes the Status tabs displayed in DashBoard for the MFC 8300 Series Controller Cards The indicators in the Status tabs can vary in severity from green valid yellow caution to red alarm DashBoard reports the most severe alarm for a single field Alarm colors are noted within the tables as text set in brackets next to the parameter name Product Tab Table 10 1 summarizes the read only information displayed in the Product tab Table 10 1 Product Tab Items Tab Title Parameters Description Name as defined by the user in the Network tab Refer to Table 10 7 on page 10 9 Frame Name Frame S N Indicates the Frame Serial Number Product Indicates the model number of the card Product Supplier Ross Video Ltd a This field is not available when using an DFR 8310 series frame Board Rev Hit Indicates the hardwa
39. e Files to Load The Conflict field in the DataSafe tab indicates when a currently installed card has a card type or software incompatibility e When there is a DataSafe mismatch on the slot the Update Slot button is enabled for that slot Click this button to replace the last saved parameters with the current card parameters Use the Force button in the DataSafe tab to force the currently saved DataSafe data to load to all cards with software mismatches and store the new information Refer to the DashBoard Control System User Manual for details Resetting a Network Controller Card to Factory Defaults Through DashBoard you can reset the factory settings of the Network Controller Card using the Restore button in the Setup tab Note that the frame name is unaffected Important Clicking the Restore button erases all DataSafe data for the Network Controller Card Clicking the Restore button in the Setup tab of the Network Controller card performs the following tasks in DashBoard All values in the Setup tab of the Network Controller card are reset to the factory defaults e All Slot names are deleted Slot name fields are blank and all DashBoard fields are updated with the default names 9 4 DataSafe MFC 8300 Series User Manual Iss 09 DashBoard Menus In This Chapter This chapter provides information the DashBoard menus available for the MFC 8300 Series Controller Cards Note that some of the available menus an
40. e parameter data to a card slot or to every slot on the network that matches You can use a limited DashBoard view to update a subset of cards instead of the entire connected view DashBoard sends the file to a specific network card and slot for use Once received it updates the card if the attached card matches the data sent DataSafe stores and recalls the parameters automatically with or without a network connection When a DataSafe mismatch occurs there is an audible alarm from the card and a warning message is displayed in DashBoard You can clear the alarm using an option in the Setup tab or by using the card edge controls A DataSafe mismatch occurs when the software version or the card type does not match the saved data for that slot Note that DataSafe is disabled by default For More Information on the options available in the DataSafe tab refer to the section DataSafe Tab on page 10 10 enabling DataSafe for your Network Controller card refer to the section Enabling DataSafe on page 9 3 MFC 8300 Series User Manual Iss 09 DataSafe and Network Controller Cards This section briefly summarizes the DataSafeTM options available for the MFC 8300 Series Network Controller Card Using the Alarm Button An audible alarm indicates when a DataSafe mismatch occurs such as when a card is installed that does not match the compatibility range of the DataSafe saved data Single pressing the Alarm button mut
41. e section Configuring the DIP Switches on page 8 3 for details 8 2 MFC 8310 N Series Setup MFC 8300 Series User Manual Iss 09 Configuring the DIP Switches This section briefly summarizes the DIP Switch settings on the MFC 8310 N Refer to Figure 8 1 for the location of the DIP Switches Note that Figure 8 3 shows the DIP Switches in the ON position Note You must remove the MFC 8310 N from the frame or remove the adjacent cards to access the DIP Switches O Z Figure 8 2 DIP Switches Set to the ON Positions SW1 Audio Alarm Setup SW1 configures the Audio Alarm Disable feature as follows e This setting activates the feature Alarms will not be audible e OFF This setting de activates the feature Alarms will be audible SW2 to SW6 SW2 to SW6 are not implemented at this time and should be left in the OFF positions SW7 Master Password Override SW7 is used to override the Master Password The Master Password feature limits the MFC 8310 N to support only authenticated connections Refer to the section Using a Master Password on page 2 8 for details Note You must have DashBoard version 4 0 0 or higher with MFC 8310 N software version 2 50 or higher e OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using Das
42. eries Setup In This Chapter This chapter provides information on setting up and using the card edge controls of the MFC 8322 N and MFC 8322 NS Controller Cards The MFC 8322 N and MFC 8322 NS bring GigE ethernet connectivity to the OG3 FR frames infrastructure providing a DashBoard interface to monitor openGear cards in the frame The MFC 8322 NS includes the SNMP Monitoring option Caution You must install the MFC 8322 N and MFC 8322 NS into an OG3 FR A series frame Attempting to install the MFC 8322 N or MFC 8322 NS in another frame type can damage your card The following topics are discussed e Card edge Controls for the MFC 8322 N e Configuring the DIP Switches e Monitoring the MFC 8322 N MFC 8300 Series User Manual Iss 09 MFC 8322 N Series Setup 1 Card edge Controls for the MFC 8322 N This section provides information on the jumpers buttons and LEDs for the MFC 8322 N and MFC 8322 NS Refer to Figure 4 1 for the location of card control features such as the Alarm Mute button and the Alarm Config jumpers Figure 4 1 MFC 8322 N Card Control Locations 1 Alarm Mute Button 3 DIP Switches 2 Alarm Config Jumper 4 Card Lock 1 Alarm Mute Button The Alarm Mute button on the card edge mutes the audio alarm for two minutes If a fault condition is still present when the mute time out ends the card re activates the audio alarm 2 Alarm Config Jumper The Alarm Config jumper enables or d
43. es If a fault condition is still present when the mute time out ends the card re activates the audio alarm Alarm Config Jumper The Alarm Config jumper enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring but the audio will be off Refer to Figure 6 2 and the card labeling for jumper positions 1 2 3 T 2 8 o o Pin Position Pin Position 1 2 2 3 Figure 6 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1 2 Disabled To disable the alarm feature set the jumper into Position 243 DIP Switches SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 N SW3 is used to override the Master Password for the frame Refer to the section Configuring the DIP Switches on page 6 3 for details 6 2 e MFC 8320 N Series Setup MFC 8300 Series User Manual Iss 09 Configuring the DIP Switches This section briefly summarizes the DIP Switch settings on the MFC 8320 N Refer to Figure 6 1 for their locations Note that Figure 6 3 shows the DIP Switches in the ON position Figure 6 3 DIP Switches Set to the ON Positions SW1 SW2 IP Address Setup SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 N Refer to Table 6 1 and the card labelling for DIP Switch positions For more information on configuring the network settin
44. es User Manual Iss 09 installation In This Chapter This chapter provides instructions for installing the MFC 8300 Series Controller Card configuring the network settings and enabling the SNMP monitoring option The following topics are discussed e Before You Begin e Installing an MFC 8300 Series Controller Card e Network Configuration Using a Master Password e Enabling SNMP Support Software Upgrades MFC 8300 Series User Manual Iss 09 Installation 1 Before You Begin Before you begin ensure to read the following sections Static Discharge Throughout this chapter please heed the following cautionary note ESD Susceptibility Static discharge can cause serious damage to sensitive A semiconductor devices Avoid handling circuit boards in high static environments such as carpeted areas and when synthetic fiber clothing is worn Always exercise proper grounding precautions when working on circuit boards and related equipment Unpacking Unpack each MFC 8300 Series Controller Card you received from the shipping container If any items are missing or damaged contact your sales representative or Ross Video directly Related Publications It is recommended to consult the following Ross Video documentation before installing and configuring your MFC 8300 Series Controller Card e DashBoard User Manual Ross Part Number 8351DR 004 e DFR 8300 and OG3 FR Series User Manual Ross Part Number 8300DR 005 2 2
45. es alarms if any of the monitored functions develop errors Network settings storage location Provides SNMP Monitoring Provides external 10 100Mbps ethernet connectivity to communicate with DashBoard Supports more than one concurrent TCP Control connections such as DashBoard or a control panel 5 year transferable warranty a Higher power consumption requires higher fan speed for adequate cooling The fans always run at maximum speed for 5 seconds after the fan door is closed then adjust to the appropriate level based on power consumption Saves items configured on the Network tab plus the Frame Name c The Network tab is unavailable for this card 1 4 Introduction MFC 8300 Series User Manual Iss 09 User Interfaces Your MFC 8300 Series Controller Card may include the following interfaces DashBoard Control System The DashBoard Control SystemTM enables you to monitor and control openGear frames and cards from a computer DashBoard communicates with other cards in the openGear frames through the MFC 8300 Series Network Controller cards The DashBoard software and user manual are available for download from our website For More Information on installing and using DashBoard refer to the DashBoard User Manual the available menus in DashBoard for your card refer to the chapter DashBoard Menus on page 10 1 Card edge Controls The front edge of the MFC 8300 Series Controlle
46. es the audible alarm but does not mask the alarm displayed in DashBoard For information on masking DataSafe mismatch warnings refer to the section Hiding the DataSafe Warnings on page 9 3 Holding the Alarm Mute button on the MFC 8300 Series card down for approximately 5 seconds causes the new settings of all cards to be copied to the saved DataSafe slots Enabling DataSafe All slot fields in the DataSafe tab of your Network Controller Card are set to Disable by default The Disable feature prevents DashBoard from automatically recalling the card parameters for the specified slot You may still monitor the status of the cards in those slots and DashBoard still updates the slot information when a new card is installed or when a card is removed from the slot and replaced with another card To enable DataSafe for a specific slot 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding Device Tab in the Device View 2 Select the DataSafe tab Locate the card slot s you wish to enable DataSafe for 4 Clear the corresponding checkbox in the Disable column Re naming a Card Slot DashBoard enables you to re name a card slot and have that name display in all Tree Views and the DataSafe tab window for the specific Network Controller Card To re name an openGear slot in the Tree View 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding
47. ess Setup SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 S Refer to Table 5 1 for DIP Switch positions For information on configuring the network settings for your card refer to the section Network Configuration on page 2 5 Important The settings related to ethernet setup only apply when using a DFR 8321 series frame When installed in a DFR 8310 series frame the ethernet port is not supported by the MFC 8320 S and no communication with DashBoard is possible Table 5 1 SW1 and SW2 Positions SW1 SW2 Controlled via Position Position DashBoard Descriptions The card network settings can be set by the user from the DashBoard Network tab default The card network settings are automatically assigned DHCP Mode The card IP Address is set to 192 168 2 1 The card Subnet Mask is set to 255 255 255 0 ON ON The card IP Address is set to 10 1 2 1 The card Subnet Mask is set to 255 255 255 0 a DHCP Mode is assumed until the user changes the settings in DashBoard SW3 Master Password Override SW3 is used to override the Master Password This feature forces a reset of the Master Password Refer to the section Using a Master Password on page 2 8 for details Note You must have DashBoard version 4 0 0 or higher and MFC 8320 S software version 1 10 or higher e OFF This is the recommended position A user specified Master Pas
48. etup 3 Monitoring the MFC 8322 S The front card edge of the MFC 8322 S has LED indicators for the cooling module fan alarm and communication activity Refer to Figure 3 4 for the location of the card edge LEDs on the MFC 8322 S SW1 4 DIP Switches ALARM LED OK LED Alarm Mute Button CAN LED Alarm Config Jumpers ETHERNET LED Figure 3 4 MFC 8322 S Card edge Controls Table 3 2 provides information on the LED displays of the MFC 8322 S Table 3 2 MFC 8322 S LED Descriptions Description When lit this LED indicates a major alarm condition is occurring in the frame When lit this LED indicates the MFC 8322 S is operating correctly Flashing When flashing this LED indicates the MFC 8322 S is Yellow communicating with the other cards within the frame Off When off this LED indicates an absence of incoming messages When lit this LED indicates a valid ethernet link has been a Yellow established No data transfer is currently taking place Ethernet Flashing When flashing this LED indicates that a valid link has been Yellow established and data is currently being exchanged Off When off this LED indicates an absence of ethernet connection a If this LED remains lit for an extended period of time e g minutes or more ensure that the Ethernet port on the frame is connected to a functioning ethernet switch 3 4 e MFC 8322 S Setup MFC 8300 Series User Manual Iss 09 MFC 8322 N S
49. ew frame in the Navigation Pane e Refresh button Use this button to request the latest information from the card e Upload button Use this button to upload new software to the card Reboot button Use this button to instruct the card to reboot e Close button Use this button to close the specific Device tab Device View You can select a device from the Navigation Pane to display its tab in the Device View Selecting a Device tab enables you to view the information on that device such as product information monitoring options and editable parameters Each Device tab is labeled with the name of the frame the slot number that the device is installed in the device type and the status indicator You can have several Device tabs open at any time in the Device View such as displayed in Figure 11 1 11 4 DashBoard Lite Applet MFC 8300 Series User Manual Iss 09 Adding Frames to the DashBoard Lite Applet Once the DashBoard Lite applet is running you can select additional openGear frames to communicate with This section outlines the connection methods for adding frames There are two connection methods for adding a frame Automatic Detection DashBoard Lite applet performs network discovery and presents a list of frames detected on your network Select a frame from the list to connect to it It is recommended to select this method if the IP Address of your frame may change This is the default method Advanced Co
50. ew of the DashBoard client To use the Master Password 1 Launch the DashBoard client on your computer 2 Navigate to a locked frame displayed in the Tree View of the DashBoard client 3 Double click the frame node to display the Password Required dialog You can also double click the frame name and select Open 4 Enter the Master Password for the frame in the provided field Select one of the following methods e Click Try Password to connect to the selected frame or e Click Try for All to connect to all locked frames displayed in the Tree View Only when you attempt to connect to additional locked frames and the login fails are you prompted for the password 6 Ifthe password was incorrect an error message displays to prompt you for another log in attempt MFC 8300 Series User Manual Iss 09 Installation 2 9 Enabling SNMP Support Certain versions of the MFC 8300 Series Controller Cards provide optional support for remote monitoring and control of your frame and openGear cards using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools Refer to the section Features on page 1 2 for a list of cards that support SNMP Note The MFC 8322 S and MFC 8320 S do not support SNMP Enabling SNMP Support The SNMP monitoring and control feature for your MFC 8300 Series Controller Card is a software option that is field upgradable using DashBoard althoug
51. f the MFC 8322 S Refer to Table 3 1 for DIP Switch positions For information on configuring the network settings for your card refer to the section Network Configuration on page 2 5 Table 3 1 SW1 and SW2 Positions SW1 SW2 Controlled via Position Position DashBoard Descriptions The card network settings can be set by the user from the DashBoard Network tab default The card network settings are automatically assigned DHCP Mode The card IP Address is set to 192 168 2 1 The card Subnet Mask is set to 255 255 255 0 The card IP Address is set to 10 1 2 1 The card Subnet Mask is set to 255 255 255 0 a DHCP Mode is assumed until the user changes the settings in DashBoard SW3 Master Password Override SW3 is used to override the Master Password This feature forces a reset of the Master Password Refer to the section Using a Master Password on page 2 8 for details e OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 8 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used SWa SW4 is not implemented at this time and should be left in the OFF position MFC 8300 Series User Manual Iss 09 MFC 8322 S S
52. figuring the password feature in DashBoard Setting the DIP Switch Your MFC 8300 Series Network Controller card includes a DIP Switch that enables you to override the Master Password e MFC 8322 S and MFC 8322 N Use SW3 to configure the Master Password e MFC 8320 S and MFC 8320 N Use SW3 to configure the Master Password e MFC 8310 N Use SW7 to configure the Master Password Use this DIP switch when the Master Password needs to be reset e g when you have forgotten the password text If you change the configuration of the DIP Switch you must reboot the card before the changes take effect Override the Master Password using the DIP Switch as follows e OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section To configure the Master Password in DashBoard on page 2 9 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used MFC 8300 Series User Manual Iss 09 To configure the Master Password in DashBoard 1 Navigate to the frame in the Tree View of the DashBoard client 2 Right click the frame node and select Lock Unlock Access to display the Change Master Password dialog By default the current Master Password for the frame is automatically entered into the Old Password field Selec
53. g on the MFC 8320 NS The MFC 8320 NS provides optional support for remote monitoring and control of your frame and openGear cards using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools You must obtain a license key from Ross Video to enable SNMP support For More Information on enabling and configuring the SNMP Agent for your MFC 8320 NS refer to the section Enabling SNMP Support on page 2 10 MFC 8300 Series User Manual Iss 09 MFC 8320 N Series Setup 6 5 6 6 MFC 8320 N Series Setup MFC 8300 Series User Manual Iss 09 MFC 8310 Setup In This Chapter This chapter provides information on using the MFC 8310 Controller Card The MFC 8310 enables you to monitor the fans power supply status and the cards installed in the DFR 8300 series frames The following topics are discussed e Controls for the MFC 8310 MFC 8300 Series User Manual Iss 09 MFC 8310 Setup 1 Controls for the MFC 8310 This section provides information on the jumpers buttons and LEDs for the MFC 8310 Refer to Figure 7 1 for the location of the LEDs and controls for fan alarm and communications Alarm LED OK LED Alarm Mute Bootload Button Alarm Config Jumpers Comm Activity LED Fan Board Connector Edge Figure 7 1 MFC 8310 Card edge Controls Buttons and Jumpers on the MFC 8310 This section briefly summarizes the available buttons and jumpers on the MFC 8310
54. gs for your card refer to the section Network Configuration on page 2 5 Table 6 1 SW1 and SW2 Positions 1 SW2 Controlled via Descriptions Position Position DashBoard The card network settings can be set by the user from the DashBoard Network tab default The card network settings are automatically assigned DHCP Mode The card IP Address is set to 192 168 2 1 The card Subnet Mask is set to 255 255 255 0 The card IP Address is set to 10 1 2 1 The card Subnet Mask is set to 255 255 255 0 a DHCP Mode is assumed until the user changes the settings in DashBoard SW3 Master Password Override SW3 is used to override the Master Password The Master Password feature limits the MF C 8320 N to support only authenticated connections Refer to the section Using a Master Password on page 2 8 for details Note You must have DashBoard version 4 0 0 or higher with MFC 8320 N software version 2 50 or higher e OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 8 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used SWa SW4 is not implemented at this time and should be left in the OFF position MFC 8300 Series Use
55. h DashBoard and SNMP still display MFC 8320 N Likewise with the MFC 8322 N An MFC 8310 N with SNMP enabled will continue to display in DashBoard as MFC 8310 N as well Note f SNMP is enabled on an MFC 8320 N it will perform as an MFC 8320 NS To enable SNMP support using the SNMP tab in DashBoard 1 Ensure that you have configured the network settings for your card as outlined in the section Network Configuration on page 2 5 2 In DashBoard display the Device tab of the card by double clicking its status indicator in the Basic Tree View From the Device tab select the Setup tab In the Licensable Features area make a note of the information displayed in the SNMP Request Code field 5 Contact Ross Video Technical Support e When you speak to the Technical Support representative tell them your name your facility name and the SNMP Request Code displayed in the Setup tab e You will be given a License Key that must be entered in the SNMP Feature Key field of the Setup tab Enter the License Key in the SNMP Feature Key field When the installation is complete verify that the Setup tab displays Licensed in the SNMP Feature field and that the SNMP tab is now available in the Device View Configuring the SNMP Agent using DashBoard The SNMP agent on the frame will accept SNMP GET and SET requests on the default SNMP port 161 using SNMP version 1 or SNMP version 2c The SNMP Agent will send SNMP traps to
56. hBoard as outlined in the section Using a Master Password on page 2 8 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used SW8 IP Address Setup SW8 enables you to select the IP Address of the MFC 8310 N as described in Table 8 1 For more information on configuring the network settings for your card refer to the section MFC 8300 Series User Manual Iss 09 MFC 8310 N Series Setup 3 Network Configuration on page 2 5 Table 8 1 SW8 Positions swg Controlled via Descriptions Position DashBoard The card network settings can be set by the user from the DashBoard Network tab default The card IP Address is set to 192 168 1 1 The card Subnet Mask is set to 255 255 0 0 a DHCP Mode is assumed until the user changes the settings in DashBoard 8 4 e MFC 8310 N Series Setup MFC 8300 Series User Manual Iss 09 Monitoring the MFC 8310 N The front edge of the MFC 8310 N and the frame door have LED indicators for the cooling module fan alarm and communication activity Figure 8 3 Alarm LED Error LED Status OK LED Transmitting LED Comm Activity LED Receiving LED Processor LED Fan Board Connector Edge Figure 8 3 MFC 8310 N Card edge Controls Table 8 2 provides information on the LED displays of the MFC 8310 N Table 8 2 MFC 8310 N Series LED Descriptions Description W
57. hen lit this LED indicates an alarm condition is occurring in the Bes frame When lit this LED indicates the card is operating correctly The fan Green i control process is operating correctly Status OK Flashing When flashing this LED indicates a DataSafe mismatch Green When lit this LED indicates the card is communicating with the frame Comm Activity Yellow This LED flashes red briefly when the card is first powered up Processor If lit at any other time this LED indicates that the communications processor is not running This LED is lit when the card is first powered up and the card is booting up The LED turns off once boot up is complete If this LED is lit during normal operation it indicates that the communications software is not running correctly You must restart the process by pressing the Reset button When lit this LED indicates that the card is transmitting messages Transmitting on the internal communications bus When lit this LED indicates that the card is receiving messages via Receiving the internal bus MFC 8300 Series User Manual Iss 09 MFC 8310 N Series Setup 8 5 Enabling SNMP Monitoring on the MFC 8310 NS The MFC 8310 NS provides optional support for remote monitoring and control of your frame and openGear cards using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools You mus
58. ic requirements Symbol Meanings This symbol on the equipment refers you to important operating and maintenance servicing instructions within the Product Manual Documentation Failure to heed this information may present a major risk of damage to persons or equipment Warning The symbol with the word Warning within the equipment manual indicates a potentially hazardous situation which ifnot avoided could result in death or serious injury Caution The symbol with the word Caution within the equipment manual indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury It may also be used to alert against unsafe practices Notice The symbol with the word Notice within the equipment manual indicates a potentially hazardous situation which if not avoided may result in major or minor equipment damage or a situation which could place the equipment in a non compliant operating state ESD Susceptibility This symbol is used to alert the user that an electrical or electronic device or assembly is susceptible to damage from an ESD event Important Safety Instructions Caution This product is intended to be a component product of the openGear frame Refer to the DFR 8300 Series and OG3 FR Series Frame User Manual for important safety instructions regarding the proper installation and safe operation of the frame as well as its component p
59. imum Speed y MFC 8300 Series User Manual Iss 09 Table 10 3 Hardware Tab Items Tab Title Item Fan Door Parameters Open Closed Description Indicates the state of the fan door PSU Status Hardware Present Green Indicates the specified frame power supply is installed in the frame and the corresponding Notify on PSU Missing alarm is may or may not be enabled on the Setup tab Not Present Green Indicates the specified frame power supply is not installed but the corresponding Notify on PSU Missing alarm is disabled on the Setup tab Missing Yellow Indicates that the specified frame power supply is not installed in the frame or a communication error has occurred and the corresponding Notify on PSU Missing alarm is enabled on the Setup tab CPU headroom x xx y yy z zz CPU Load average for the Primary Processor of the card a x y Memory Used x Total Memory y e Processing power available for the AVR CPU Headroom Auxiliary Processor of the card 4 On board processing memory available for AVR RAM available the Auxiliary Process of the card AVR State Indicates the state of the AVR on the card Green No DataSafe mismatch is occurring DataSafe State Indicates that a new card has been installed Yellow in the frame and a DataSafe mismatch has occurred This message only applies when using an MFC 8322 S or MFC 8320 S The CPU Load
60. in Table 10 8 DataSafe Menu Items Menu Title Item Parameters Description Displays information for the card currently installed in that slot where aaa bbbb aaa bbbb represents the card name and represents the current software version of the card Card Type and Software Rev Click this button to automatically update Correct Mismatch lt Update Slot the slot with the new card information indicated in the Conflict field When blank this field indicates that the card currently in the slot has the same card type and software version as the saved Conflict DataSafe data Indicates that the software version or the HH card type do not match the saved data for the slot Disables DataSafe for the selected slot You may still monitor the slot but you HHH Selected cannot update the slot with any new configuration data received when a new Disable card is installed in the slot Enables the Conflict field to display any card mismatch information To update the slot you must click the lt Update Slot button Cleared Click this button to load the current DataSafe data to the cards This button is enabled only if a software version incompatibility exists Force The card displays a warning in DashBoard Selected if any of the card slots have a new or changed entry Mask Warning The card does not display a warning in Cleared DashBoard if any of the card slots have a new or changed entry
61. iple cards at one time DashBoard Server and URM management access controls Only global access to the frame via the Master Password is supported Interface Overview This section includes a brief summary of the Dashboard Lite applet interface and its components Frame03 Sat 1 Frafnen4 NLEZ Pete ME 0 O Reference Frame 1 E Slot 0 MFC 8310 N Sit 1 sPG 8260 9 fe Soe EE P Slot 3 SFS 8221 64 356 648 940 Slot 5 UDC 8225 9 Sans Produet Wee d E x Suppler Ross Video Lt 9 siele BosrdRov 5 50 Aude 24 Bt z Test Pattern None sl Silence Threshold dB 9 EEN EI Daughter Card Type None 3 Silence Timeout sec sa 1 Factory Defaults ELE Status 1 17 55 PO idle Figure 11 1 DashBoard Lite Applet Interface Example 1 Navigation Pane The DashBoard Lite applet displays the following details in the Navigation Pane An indicator for each frame If you entered a new name using the Add Frames dialog it is displayed beside the indicator The indicator beside the frame is the worst case status of all cards in the frame The product name for each card installed in the frame and which slot it is in The name for each card is the product name as reported by the card e Indicators for each card in the frame The cards and their status are detected automatically 2 Status Area This area is lo
62. is a registered trademark of Ross Video Limited e DashBoard Control System is a trademark of Ross Video Limited Java and all Java based marks are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Ross Video Limited is independent of Sun Microsystems Inc e Apple Mac OS Leopard Snow Leopard and Lion are trademarks of Apple Inc registered in the U S and other countries e Microsoft Internet Explorer and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U S A and or other countries e Linux is the registered trademark of Linus Torvalds in the U S and other countries e Firefox is a registered trademark of the Mozilla Foundation All other product names and any registered and unregistered trademarks mentioned in this manual are used for identification purposes only and remain the exclusive property of their respective owners Important Regulatory and Safety Notices to Service Personnel gt gt lt gt lt gt lt B Before using this product and nay associated equipment refer to the Important Safety Instructions listed below to avoid personnel injury and to prevent product damage Product may require specific equipment and or installation procedures to be carried out to satisfy certain regulatory compliance requirements Notices have been included in this publication to call attention to these specif
63. isables the audio alarm signal The ALARM LED is still lit if alarm conditions are occurring but the audio will be off Refer to Figure 4 2 and the card labeling for jumper positions 1 o 1 2 2 o 3 3 Pin Position Pin Position 1 2 Figure 4 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1 2 Disabled To disable the alarm feature set the jumper into Position 2 3 3 DIP Switches SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the card Refer to the section SW1 SW2 IP Address Setup on page 4 3 for details SW3 is used to override the Master Password for the frame Refer to the section SW3 Master Password Override on page 4 3 for details 4 Card Lock This lock located near the front edge of the card is used to secure the card in its frame slot 4 2 MFC 8322 N Series Setup MFC 8300 Series User Manual Iss 09 Configuring the DIP Switches This section briefly summarizes the DIP Switch settings on the card Refer to Figure 4 1 for the locations Note that Figure 4 3 shows the DIP Switches in the ON position Figure 4 3 DIP Switches Set to the ON Positions SW1 SW2 IP Address Setup SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the card Refer to Table 4 1 and the card labeling for DIP Switch positions For more information on configuring the network
64. larms if any of the monitored functions develop errors Network settings storage location On the frame midplane Provides SNMP Monitoring Provides external 10 100Mbps ethernet connectivity to communicate with DashBoard Supports more than one concurrent TCP Control connections such as DashBoard or a control panel S year transferable warranty a Higher power consumption requires higher fan speed for adequate cooling The fans always run at maximum speed for 5 seconds after the fan door is closed then adjust to the appropriate level based on power consumption Saves items configured on the Network tab plus the Frame Name c Not available when the MFC 8320 S is installed in an DFR 8310 series frame MFC 8300 Series User Manual Iss 09 Introduction 3 MFC 8310 Series This section outlines the features for the MFC 8310 series cards Table 1 3 Feature Comparison Chart MFC 8310 Series Model 8310 8310 N 8310 NS Compatible with the DFR 8310 series frames Compatible with the DFR 8321 series frames Compatible with the OG3 FR series frames Monitors frame power usage and sets the fan speed accordingly Monitors the frame door and each frame power supply Monitors the fan door and notifies the user if the door is left open too long Monitors the status of other cards in the frame via the internal bus Supports the DataSafeTM feature in DashBoard Generat
65. le methods for managing these parameters Automatic configuration using DHCP When shipped from the factory the Network Controller card is configured to automatically obtain network settings from a Dynamic Host Configuration Protocol DHCP server Since most networks have a DHCP server available this method is applicable to most users and is the recommended method e Preset configuration using DIP switch es The Network Controller card can be forced to use specific pre defined network settings by means of DIP switches located on the card surface This can be used to establish initial communications when no DHCP server is available or to override a custom user configuration e Custom user configuration via DashBoard Using the network setting options available in the DashBoard Control System you may configure the Network Controller card to use a static address or enable DHCP for automatic configuration This can only be done once communication has been established Important Before proceeding ensure that the DashBoard Control System software is installed on your computer Automatic Configuration using DHCP This method assumes that the MFC 8300 Series Network Controller card is using the factory default values for the network settings Note The MFC 8300 Series Network Controller card boots much faster than a typical DHCP server In the case of a facility wide power failure the Network Controller card may not appe
66. les emergency booting in case of flash corruption or to recover from a failed software upgrade The MFC 8322 S and MFC 8320 S contain a primary software load and two backup loads When the Alarm Mute Bootload button is pressed and held during power up the card will try the two backups in turn instead of the primary load If a valid backup is found it is copied into the primary load If neither backup is valid then all LEDs are lit to indicate a failure When running from a backup copy that differs from the primary load the Frame Status indicator in the Hardware tab of DashBoard displays Running a backup code If this message displays Ross Video recommends performing a software upgrade to ensure that all copies remain valid MFC 8322 N MFC 8320 N and MFC 8310 N Bootload Buttons The Bootload function is not implemented on the MFC 8322 N MFC 8320 N and MF C 8310 N Network Controller Cards However these cards may be recoverable via their web interface as follows 1 12 2 Service Information If the IP address of the card is known use a web browser to try and connect to the frame by typing the IP address into the browser window as http xxx where xxx represents the frame IP address If this is successful this provides access to diagnostic information for troubleshooting Contact Ross Technical Support for assistance MFC 8300 Series User Manual Iss 09 Warranty and Repair Policy The MFC 8300 Series Controller Ca
67. load button is disabled when the Read Only check box is selected Navigate to the directory where the upload file is stored and select the file to be sent 4 From the File Selection dialog click Open The DashBoard Lite applet reads the file and displays a Confirmation dialog This dialog displays the selected upload file name type size and the file creation date 5 From the Confirmation dialog you can select from the following e Click Cancel to cancel the upload of the file and return to the Device View Important Do not click Cancel unless the upload progress has stopped completely for 60 seconds or more Cancelling an upload may leave the card in an invalid state Click Continue to upload the file While uploading the Uploading Progress dialog is displayed 6 When the upload process is complete The card reboots and may be briefly offline However some cards will prompt for confirmation before rebooting The Product tab indicates the new software information in the required fields MFC 8300 Series User Manual Iss 09 DashBoard Lite Applet 7 Troubleshooting This section provides additional information should you encounter problems with running or using the options in the DashBoard Lite applet Starting the DashBoard Lite Applet This section provides additional information to help troubleshoot problems you may encounter when using the DashBoard Lite applet An error dialog displays stating th
68. mly seated and such that the Card Retaining Screw hole on the bottom front edge aligns with the mounted nut beside the bottom guide slot Figure 2 2 e Tighten the Card Retaining Screw through the Retaining Screw hole to ensure the card does not move from the slot MFC 8300 Series User Manual Iss 09 Installation 2 3 ee oer FRAUE ENDLER 6 Figure 2 2 MFC 8310 Controller Card and Unscrewed Retaining Screw 8 If you are installing an MFC 8322 series card e Slide the card in the slot until firmly seated e Ensure the lock on the front edge of the card is engaged in the down position 9 Power up the frame 10 Close the frame door 11 Check the operation of the fans If the fans do not operate verify that e the MFC 8300 Controller Card is seated properly in the frame backplane the MFC 8300 Controller Card is aligned to the Fan PCB when the door is closed 2 4 Installation MFC 8300 Series User Manual Iss 09 Network Configuration The MFC 8300 Series Network Controller Cards feature an ethernet interface which allows cards in the openGear frame to be monitored and controlled using the DashBoard Control System Communication is possible only when the MFC 8300 Series Network Controller card is suitably configured to match the network to which it is connected Note Consult your IT Department before configuring any network settings This section explains the necessary parameters and lists several possib
69. nnection Advanced Connection allows you to enter the IP Address of the device You can also select this connection if the openGear frame you want to add is not listed in the Automatic dialog To add frames to the DashBoard Lite applet 1 Ensure the DashBoard Lite applet is running on your computer 2 Click Add Frame located at the bottom of the Navigation Pane to display the Add Frame dialog The Automatic tab is selected by default in the Add Frame dialog 3 To add frame using an Automatic Detection e Select the desired frame name You can also select more than one frame at a time e Click OK to add the selected frame and exit the dialog Or click Cancel to exit the dialog and not save any changes Operating Tip Click Refresh to update the list of Detected Frames in the Automatic tab The refresh feature causes the DashBoard Lite applet to check the network for recently added or enabled frames 4 To add a frame using an Advanced Connection Select the Advanced tab from the Add Frame dialog Enter a name for the frame in the Frame name field Enter the IP Address of the frame in the IP Address field e Enter the port of the frame in the Port field Click OK to save your changes and exit the dialog Or click Cancel to exit the dialog and not save any changes MFC 8300 Series User Manual Iss 09 DashBoard Lite Applet 5 Using the DashBoard Lite Applet This section provides a brief summary of how to acce
70. ntrols 1 Alarm Mute Button 2 Alarm Config Jumper 3 DIP Switches 1 Alarm Mute Button The Alarm Mute button on the card edge of the MFC 8320 S mutes the audio alarm for two minutes If a fault condition is still present when the mute time out ends the card re activates the audio alarm Alarm Config Jumper The Alarm Config jumper enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring but the audio will be off Refer to Figure 5 2 and the card labeling for jumper positions 1 2 3 1 2 8 o o Pin Position Pin Position 1 2 2 3 Figure 5 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1 2 Disabled To disable the alarm feature set the jumper into Position 2 3 DIP Switches SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 S Refer to the section Configuring the DIP Switches on page 5 3 for details SWS is used to override the Master Password for the MFC 8300 card This password limits access to the card and the cards installed in the frame 5 2 MFC 8320 S Setup MFC 8300 Series User Manual Iss 09 Configuring the DIP Switches This section briefly summarizes the DIP Switch settings on the MFC 8320 S Figure 5 3 shows the DIP Switches in the ON position Figure 5 3 DIP Switches Set to the ON Positions SW1 SW2 IP Addr
71. of the card has LED indicators for indicating alarms and communication activity Figure 4 4 Slot 1 LED Slot 2 LED Slot 3 LED Slot 4 LED Slot 5 LED Slot 6 LED Slot 7 LED Slot 8 LED Slot 9 LED Slot 10 LED Slot 11 LED Slot 12 LED Slot 13 LED Slot 14 LED Slot 15 LED Slot 16 LED Slot 17 LED Slot 18 LED Slot 19 LED Slot 20 LED SW1 4 DIP Switches RJ45 LED CPU 0 LED CPU 1 LED OK ALARM LED PHY 1 LED Alarm Mute Button PHY 2 LED Alarm Config Jumpers CAN LED ETHERNET LED Figure 4 4 MFC 8322 N and MFC 8322 NS Card edge Controls Table 4 2 provides information on the LED displays Table 4 2 MFC 8322 N LED Descriptions Description When lit this LED indicates that the ethernet link to the specified Yellow frame slot is established link is up Flashing When flashing this LED indicates the ethernet link is established Yellow and communication is currently taking place When off this LED indicates that the ethernet link to the specified frame slot is unavailable link is down RJ45 This LED reports the same information as the ETHERNET LED Off Green When lit green this LED indicates the card is operating correctly Flashing Green OK ALARM When lit red this LED indicates the card is booting or When flashing this LED indicates a DataSafe mismatch a major alarm condition is occurring in the frame such as the frame door has been left open too long
72. oller Cards Menu Title Network Table 10 7 Network Menu Items Frame Name Parameters Description Configures the name displayed in DashBoard for the frame the card is installed in The Frame Name is automatically updated in the Product tab NTP Server This is the IP Address of the NTP server used as a time source Current DIP Switch Indicates the position of the DIP Switches Addressing Mode Static User defines the Network settings of the card DHCP DashBoard obtains network settings automatically for the card IP Address HHH HHH Enables you to set the IP Address of the card if the Addressing Mode is set to Static Subnet Mask Hitt HHH HHHH Enables you to set the Subnet Mask of the card if the Addressing Mode is set to Static Default Gateway Enables you to set the Default Gateway of the card if the Addressing Mode is set to Static Apply Applies and saves any changes made to the Network Settings Cancel MFC 8300 Series User Manual Iss 09 Cancels any setting changes and resets the Network Settings to the previous values DashBoard Menus 9 DataSafe Tab Table 10 8 summarizes the DataSafe options available in DashBoard for the MFC 8300 Series Controller Cards Note This tab is not available when using an MFC 8322 S or MFC 8320 S This tab displays an array of cards based on the frame the selected card is installed
73. ompatible software or card type mismatch Click Finish to display the Uploading to Selected Devices dialog Proceed to step 8 8 Monitor the upgrade The Uploading to Selected Devices dialog enables you to monitor the upgrade process Notice that each card is listed in the dialog with a m button This button is replaced with a Reboot button once the software file is loaded to that card successfully completed the file upload process and the OK button located in the bottom Important Avoid clicking the individual Reboot buttons until all cards have right corner of the dialog is enabled Click OK to reboot all the cards listed in the Uploading to Selected Devices dialog The Reboot Confirm dialog displays indicating the number of cards that will reboot Click Yes to continue the upgrade process Note that clicking Cancel or No returns you to the Uploading to Selected Devices dialog without rebooting the card s Note The communications processor of the MFC 8300 Series Controller Card requires approximately 30 seconds to re start and re establish network communications 2 12 Installation MFC 8300 Series User Manual Iss 09 The card s are temporarily taken offline during the reboot process The process is complete once the status indicators for the Card State and Connection return to their previous status Troubleshooting If you encounter problems when upgrading your card software verify the foll
74. on 7 Using a Master Password Right clicking an openGear frame node in the tree view of DashBoard provides the option to Lock Unlock Access which requires the user to enter a Master Password before gaining access to the frame and the cards installed in it This Master Password can be the same for all frames listed in the DashBoard client or unique to each frame or a mix When using the DashBoard Server and URM openGear frame nodes in the Tree View display a lock icon to inform the user that restrictions are in place This lock icon indicates that the node is locked and requires a Master Password or that the user must log into the DashBoard client with a valid user account to gain access to the node For More Information on the lock icon refer to the DashBoard Server and URM User Manual Before You Begin Refer to Table 2 1 to verify that you are running the reguired DashBoard and card software versions Note that at time of writing the current version of DashBoard is 5 1 Table 2 1 Required Software Versions DashBoard Version 4 0 0 or higher Card Software Version 2 00 or higher Card Model MFC 8322 S MFC 8322 N 4 0 0 or higher 2 75 or higher MFC 8320 S 4 0 0 or higher 1 10 or higher MFC 8320 N MFC 8310 N 4 0 0 or higher 4 0 0 or higher 2 50 or higher 2 50 or higher Configuring the Master Password 2 8 Installation Configuring the Master Password for your frame requires con
75. owing e Your network settings on the card are valid e The ethernet cable is properly connected if you are uploading the file via a network connection s The file you are attempting to load is a bin file that is for the card you are upgrading MFC 8300 Series User Manual Iss 09 Installation 3 2 14 Installation MFC 8300 Series User Manual Iss 09 MFC 8322 S Setup In This Chapter This chapter provides information on setting up and using the card edge controls of the MFC 8322 S Controller Card A Caution You must install the MFC 8322 S into an OG3 FR series frame Attempting to install the MFC 8322 S in another frame type can damage your card The following topics are discussed e Card edge Controls for the MFC 8322 S e Configuring the DIP Switches e Monitoring the MFC 8322 S MFC 8300 Series User Manual Iss 09 MFC 8322 S Setup 1 Card edge Controls for the MFC 8322 S This section provides information on the jumpers buttons and LEDs for the MFC 8322 S Refer to Figure 3 1 for the location of card control features such as the Alarm Mute button and the Alarm Config jumpers Note The MFC 8322 S provides a single DashBoard connection Figure 3 1 MFC 8322 S Card Controls 1 Alarm Mute Button 3 DIP Switches 2 Alarm Config Jumper 4 Card Lock 1 Alarm Mute Button The Alarm Mute button on the card edge of the MFC 8322 S mutes the audio alarm for two minutes If a fault
76. r Card feature LED indicators for the power ethernet connection and general communication activity The MFC 8300 Series Network Controller cards also include DIP switches for specifying the IP address of the frame For More Information on e the specific front edge controls for your MFC 8300 Series Controller Card refer to the applicable chapter in this manual SNMP Monitoring and Control The MFC 8300 Series Network Controller cards can provide optional support for remote monitoring of your openGear frame and using the Simple Network Management Protocol SNMP This protocol is compatible with many third party monitoring and control tools For More Information on e SNMP monitoring and control refer to the section Enabling SNMP Support on page 2 10 e SNMP controls for your openGear card refer to the Management Information Base MIB file for your card MFC 8300 Series User Manual Iss 09 Introduction e 1 5 Documentation Terms and Conventions This section outlines the terms and conventions used throughout this manual Terms The following terms are used Board and Card refer to openGear terminal devices within openGear frames including all components and switches DashBoard refers to the DashBoard Control System DFR 8300 series frame refers to all versions of the DFR 8310 series and DFR 8321 series frames and any available options unless otherwise noted DFR 8310 series f
77. r Manual Iss 09 MFC 8320 N Series Setup 6 3 Monitoring the MFC 8320 N The front card edge of the MFC 8320 N and the frame door have LED indicators for the cooling module fan alarm and communication activity Figure 6 4 Alarm LED OK LED Alarm Mute Button Alarm Config Jumpers CAN LED Ethernet LED SW3 DIP Switch Figure 6 4 MFC 8320 N Card edge Controls Table 6 2 provides information on the LED displays of the MFC 8320 N Table 6 2 MFC 8320 N LED Descriptions Description When lit this LED indicates a major alarm condition is occurring in the frame When lit this LED indicates the MFC 8320 N is operating correctly Red Green Flashing Green Flashing When flashing this LED indicates the MFC 8320 N is Yellow communicating with the other cards within the frame When flashing this LED indicates a DataSafe mismatch Off When off this LED indicates an absence of incoming messages When lit this LED indicates a valid ethernet connection but is not Yellow receiving messages from DashBoard a control panel or an external SNMP agent Ethernet When flashing this LED indicates the card is communicating Flashing over the ethernet connection to DashBoard a control panel or an Yellow external SNMP agent Off When off this LED indicates an absence of ethernet connection 6 4 MFC 8320 N Series Setup MFC 8300 Series User Manual Iss 09 SNMP Monitorin
78. rades 7 11 7 troubleshooting 0 00at er 11 8 DashBoard Server and URM 2 7 2 8 2 9 10 3 DataSafe alarms ss EE Hk ee athe Re 9 3 egean a d ITA A oR ee ee 9 4 10 10 Ee EE 10 10 enabling an 9 3 menus DashBoard eie ese ee ee ee ee 10 10 messages hiding ee ee GR Re RE EE 9 3 MFC 8310 N 8 5 MEC 8320 N iese sesse ese Ee ES Ge bee ee SERE Ee 6 4 322 4 4 OVETVIEW a RE EE OE EE 9 2 requirements DashBoard version 9 1 status DashBoard 0 00ee ee ee 10 5 SUPPOR nii Aa tear e 1 2 1 3 1 4 DataSafe tab axes kk 10 10 Default Gateway field ee ee 10 3 10 9 Default values iii us esses Se Eed ER See ee Ee ese ge 10 8 Defaults factory set SERE ES Eege spa 9 4 DHCP ge 2 5 2 6 10 2 10 3 10 9 DIP switches master password setting ese ee ee 2 8 MEG 8320 S ed si ask tee Re a ar Ee Sr 5 2 MFC 8322 N e 4 2 4 3 0 8322 5 0 3 2 network 60 2 5 network SetUP Re RA Re Re Re Re ee 2 6 E Enabling IR 9 3 SNMP support 2 10 ESD susceptibility err 2 2 F Factory defaults ee 9 4 10 7 Walls si 10 1 10 8 Fan Door field cassia astra saga 10 5 Fan speed field ea 10 4 Fan Speed specifying 860 10 7 Fans Installed alarm 10 7 F atuteS e EA 9 1 2 Force button see ee ee ee ee ee ee ee 9 4 10 10 Frame name 1161072 10 2 Frame name 500011 10 9 Frame Power field ee Re ee
79. rames refers to all versions of the DFR 8310 frame unless otherwise noted DFR 8321 series frames refers to all versions of the DFR 8321 series frames unless otherwise noted MFC 8300 Series Controller Card refers to the MFC 8310 series the MFC 8320 S and the MFC 8320 N series unless otherwise noted MFC 8300 Series Network Controller Card refers to the MFC 8310 N the MFC 8310 NS the MFC 8320 N the MFC 8320 NS the MFC 8322 N and the MFC 8322 NS unless otherwise noted MFC 8310 N refers to the MFC 8310 N and MFC 8310 NS unless otherwise noted MFC 832 x refers to the MFC 8322 N MFC 8322 S MFC 8320 N and MFC 8320 S unless otherwise noted MFC 8320 N refers to the MFC 8320 N and MFC 8320 NS unless otherwise noted MFC 8322 N refers to MFC 8322 N and MFC 8322 NS unless otherwise noted OG3 FR series frames refers to all versions of the OG3 FR series frames unless otherwise noted openGear Frame refers to the DFR 8300 series and OG3 FR series frames Operator and User refer to the person who uses the MFC 8300 Series Controller Card System and Video system refer to the mix of interconnected production and terminal equipment in your environment Conventions The following conventions are used 1 6 e Introduction Operating Tips and Note boxes are used throughout this manual to provide additional user information MFC 8300 Seri
80. rd is warranted to be free of any defect with respect to performance quality reliability and workmanship for a period of FIVE 5 years from the date of shipment from our factory In the event that your MFC 8300 Series Controller Card proves to be defective in any way during this warranty period Ross Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal or superior performance characteristics Should you find that this MFC 8300 Series Controller Card has failed after your warranty period has expired we will repair your defective product should suitable replacement components be available You the owner will bear any labor and or part costs incurred in the repair or refurbishment of said equipment beyond the FIVE 5 year warranty period In no event shall Ross Video Limited be liable for direct indirect special incidental or consequential damages including loss of profits incurred by the use of this product Implied warranties are expressly limited to the duration of this warranty This MFC 8300 Series Controller Card User Manual provides all pertinent information for the safe installation and operation of your openGear Product Ross Video policy dictates that all repairs to the MFC 8300 Series Controller Card are to be conducted only by an authorized Ross Video Limited factory representative Therefore any unauthorized attempt to repair this product by anyone other than an authorized Ross Video
81. re revision Board S N HEHEHE TE Indicates the card serial number MAC Address i MAC Address for the card Software Rev Network Tab Tab Title Current Settings HHH Indicates the card software version Table 10 2 summarizes the read only information displayed in the Network tab Network Source 10 2 DashBoard Menus Parameters DHCP set by user Table 10 2 Network Tab Items Description MFC 832x x SW1 and SW2 are set to OFF MFC 8310 N SWS8 is set to OFF The Addressing Mode is set to DHCP in DashBoard The network automatically assigns the card ethernet settings Static set by user MFC 832x x SW1 and SW2 are set to OFF MFC 8310 N SWS8 is set to OFF MFC 8300 Series User Manual Iss 09 Tab Title Network Source Current Settings Parameters Static set by user Table 10 2 Network Tab Items Description The Addressing Mode is set to Static in DashBoard User defines the ethernet settings from the Network tab DHCP set by DIP MFC 832x x SW1 is set to OFF and SW2 is set to ON Network automatically assigns the card ethernet settings Factory Default MFC 8310 N SWS8 is set to OFF MFC 8310 N IP Address of the card is set to 192 168 1 1 Factory Default 17 MFC 832x x SW1 is set to ON and SW2 is set to OFF IP Address of the card is set to 192 168 2 1 Factory Defa
82. ries Controller Card please contact us at the numbers listed on the back cover of this manual Our technical support staff is always available for consultation training or service MFC 8300 Series User Manual Iss 09 Introduction 1 Features The MFC 8300 Series Controller Cards are designed for the openGear frames and offer a range of monitoring and control options based on the card model The following sections outline the features for each available MFC 8300 Series Controller Card offered by Ross Video MFC 8322 Series This section outlines the features for the MFC 8322 series cards The MFC 8322 series cards are designed for use in the OG3 FR series frames only Table 1 1 Feature Comparison Chart Compatible with the DFR 8310 series frames MFC 8322 Series Model 8322 S 8322 N 8322 NS Compatible with the DFR 8321 series frames Compatible with the OG3 FR series frames Monitors frame power usage the inlet ambient temperature the airflow requirements of high powered cards and sets the fan speed accordingly Monitors the frame door and each frame power supply Monitors the fan door and notifies the user if the door is left open too long Monitors the status of other cards in the frame via the internal bus Supports the DataSafeTM feature in DashBoard Generates alarms if any of the monitored functions develop errors Network settings storage location Provides SNMP Monitoring
83. rings in the Trap Notification Target drop down list to non volatile memory MFC 8300 Series User Manual Iss 09 DashBoard Menus 1 10 12 DashBoard Menus MFC 8300 Series User Manual Iss 09 DashBoard Lite Applet In This Chapter If you are using an MFC 8322 N MFC 8320 N or MFC 8310 N Network Controller Card running software version 2 25 or higher you can access the DashBoard Lite applet using a web browser However if your facility also has the DashBoard Server and URM installed you will need version 2 50 or higher The DashBoard Lite applet enables you to make card adjustments through a web browser interface instead of installing the DashBoard Control System software on your computer This chapter provides information on installing accessing and using the DashBoard Lite applet The following topics are discussed e Before You Begin DashBoard Lite Applet Overview e Adding Frames to the DashBoard Lite Applet e Using the DashBoard Lite Applet e Uploading Software to a Card Troubleshooting MFC 8300 Series User Manual Iss 09 DashBoard Lite Applet 1 Before You Begin Refer to the following sections before using the DashBoard Lite applet System Requirements Ensure that your system meets the following requirements before using the DashBoard Lite applet MFC 8322 N software version 2 75 or higher MFC 8310 N or MFC 8320 N software version 2 25 or higher If your facility also has the DashBoard Server
84. roducts Warning Certain parts of this equipment namely the power supply area still present a safety hazard with the power switch in the OFF position To avoid electrical shock disconnect all A C power cords from the chassis rear appliance connectors before servicing this area Warning Service barriers within this product are intended to protect the operator and service personnel from hazardous voltages For continued safety replace all barriers after any servicing This product contains safety critical parts which if incorrectly replaced may present a risk of fire or electrical shock Components contained with the product s power supplies and power supply area are not intended to be customer serviced and should be returned to the factory for repair To reduce the risk of fire replacements fuses must be the same time and rating Only use attachments accessories specified by the manufacturer EMC Notices United States of America FCC Part 15 This eguipment has been tested and found to comply with the limits for a class A Digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the eguipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio Communications
85. ss the DashBoard Lite applet Password Protected Frames A frame that is locked is represented as a node with a lock symbol in the Tree View If you double click a locked frame the Master Password prompt displays and you must enter the current password before accessing the frame and the cards installed in it From this prompt you can also change the password and specify access to the frame as outlined in the section Configuring the Master Password on page 2 8 Note The MFC 8320 N or MFC 8310 N must be running software version 2 50 or higher To change and verify device information for the MFC 8320 N 1 Fromthe Navigation Pane double click a card indicator to display a new tab in the Device View 2 Change the parameters using the controls provided in the Settings area e The parameters available in the Settings area depends on the card you have selected to configure 3 To close a tab so that it is no longer displayed in the Device View e Right click the tab e Select close to close the selected tab You can also click Close in the selected tab e Select close all to close all card tabs 11 6 DashBoard Lite Applet MFC 8300 Series User Manual Iss 09 Uploading Software to a Card Use the following procedure to upload software to a card 1 Select the Device tab in the Device View for the device you wish to upload software to 2 Inthe Devicetab select Upload to display the File Upload dialog Note that the Up
86. ssible causes please contact your openGear products distributor or the Technical Support department at the numbers listed under the Contact Us section 1 Visual Review Performing a quick visual check may reveal many problems such as connectors not properly seated or loose cables Check the card the frame and any associated peripheral equipment for signs of trouble Power Check Check the power indicator LED on the distribution frame front panel for the presence of power If the power LED is not illuminated verify that the power cable is connected to a power source and that power is available at the power main Confirm that the power supplies are fully seated in their slots If the power LED is still not illuminated replace the power supply with one that is verified to work Input Signal Status Verify that source equipment is operating correctly and that a valid signal is being supplied Output Signal Path Verify that destination equipment is operating correctly and receiving a valid signal Card Exchange Exchanging a suspect card with a card that is known to be working correctly is an efficient method for localizing problems to individual cards MFC 8322 S and MFC 8320 S Alarm Mute Bootload Button In the unlikely event of a complete card failure you may be instructed by a Ross Technical Support specialist to perform a complete software reload on the MFC 8322 S MFC 8320 S The Alarm Mute Bootload button enab
87. sword is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 8 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used SWa SW4 is not implemented at this time and should be left in the OFF position MFC 8300 Series User Manual Iss 09 MFC 8320 S Setup 5 3 Monitoring the MFC 8320 S The front card edge of the MFC 8320 S and the frame door have LED indicators for the cooling module fan alarm and communication activity Refer to Figure 5 4 for the location of the card edge LEDs on the MFC 8320 S Alarm LED OK LED Alarm Mute Switch Alarm Config Jumpers CAN LED Ethernet LED SW3 DIP Switch gt Figure 5 4 MFC 8320 S Card edge Controls Table 5 2 provides information on the LED displays of the MFC 8320 S Table 5 2 MFC 8320 S LED Descriptions Description When lit this LED indicates a major alarm condition is occurring in the frame When lit this LED indicates the MFC 8320 S is operating correctly When flashing this LED indicates the MFC 8320 S is communicating with the other cards within the frame Red Green Yellow Off When off this LED indicates an absence of incoming messages When lit this LED indicates a valid ethernet connection but the Yellow card is not receiving messages from
88. t obtain a license key from Ross Video to enable SNMP support For More Information on e enabling and configuring the SNMP Agent for your card refer to the section Enabling SNMP Support on page 2 10 8 6 MFC 8310 N Series Setup MFC 8300 Series User Manual Iss 09 DataSafe In This Chapter DataSafe enables you to load and store card parameters automatically or you can load from and store to a single file in DashBoard This feature is available for frames using the MFC 8322 N MFC 8320 N and MFC 8310 NS cards only For more information on using the DataSafe feature in DashBoard refer to your DashBoard Control System User Manual Note DashBoard version 2 3 0 or higher is required to access DataSafe features This chapter contains the following sections e Overview e DataSafe and Network Controller Cards MFC 8300 Series User Manual Iss 09 DataSafe 1 Overview 9 2 e DataSafe The following DataSafe features are available when using a MFC 8300 Series Network Controller Card The Network Controller card monitors all traffic going through it On power up the Network Controller card gueries for all card information Changes to writable parameters of cards is noted and the current version of all parameters is stored Parameter data is stored locally on the network card for every slot independently Parameter data can be saved in a single file DataSafe enables the user to send all th
89. t the Change master password check box Type the new Master Password for the frame in the New Password field Re type the new Master Password for the frame in the Confirm field on Select the Prevent unauthorized access to this frame check box to enforce access controls for this frame e Users with older version of DashBoard will be unable to connect to the frame e DashBoard clients version 4 0 0 or higher will use DashBoard URM to determine user access rights 7 From the dialog window located under the Confirm field select the frame s you wish to apply the new Master Password to Or you can use the provided menu to quickly select all frames clear the selections select only presently locked frames or select only currently unlocked frames 8 Click OK Accessing an MFC 8300 Series Network Controller Card You can access an MFC 8300 Series Controller Card using your user account assuming you have permissions to do so If DashBoard URM is implemented in your facility and your DashBoard client is version 4 0 0 or higher you log in as outlined in the procedure To use a valid user account If DashBoard URM is unavailable or when using the DashBoard Lite applet you log in as outlined in the procedure To use the Master Password To use a valid user account 1 Launch the DashBoard client on your computer 2 Log into the DashBoard client with your user account and password 3 Navigate to the frame in the Tree Vi
90. troller Cards The MFC 8310 N brings ethernet connectivity to the DFR 8300 series frame infrastructure providing a DashBoard interface to monitor openGear cards in the frame The MFC 8310 NS includes the SNMP Monitoring option The following topics are discussed e Controls for the MFC 8310 N Series e Configuring the DIP Switches e Monitoring the MFC 8310 N MFC 8300 Series User Manual Iss 09 MFC 8310 N Series Setup 8 1 Controls for the MFC 8310 N Series This section provides information on the jumpers buttons and LEDs for the MFC 8310 N series Refer to Figure 8 1 for the location of the controls for fan alarm and communications Figure 8 1 MFC 8310 N Series DIP Switches and Card edge Buttons 1 Alarm Mute Button 1 2 Reset Button 3 DIP Switches Alarm Mute Button When a card in the frame is reporting an error pressing the Alarm Mute button will mute the audio alarm until another fault condition occurs This button is also used as a Bootload button for factory service in the unlikely event of a complete card failure Reset Button This button is used to restart both of the on board processors the fan control processor and the communications processor The communications processor requires approximately 30 seconds to restart and re establish network communications DIP Switches The DIP Switches provide card edge controls for configuring the Audio alarm and specifying an IP address for the card Refer to th
91. tware Rev 12V Current mA 7 5V Current mA Temperature C a Available only when using an MFC 8322 S or MFC 8322 N 10 6 DashBoard Menus Software revision code of PSU2 Indicates the power supplied by PSU2 Temperature of PSU2 MFC 8300 Series User Manual Iss 09 Setup Tab Table 10 5 summarizes the Setup options available in DashBoard for the MFC 8300 Series Controller Cards Table 10 5 Setup Menu Items Menu Title Fans Installed gt Parameters Selected Description Alarms are displayed in the Frame Status field of the Hardware tab Cleared No alarms are displayed in the Frame Status field of the Hardware tab Fan Speed Auto Card automatically controls the cooling fan speed of the frame for optimum cooling Max Frame fans always run at maximum speed Notify on Card Fault Selected Card displays an alarm in DashBoard and the FAULT LED lights solid red on the frame when a fault condition is reported by a card in the frame Cleared Disables this feature Notify on PSU Missing Selected An alarm condition is flagged if the corresponding power supply is not present The alarm appears in DashBoard via SNMP MFC 832x NS version only and via the LCD Diagnostic Panel OG3 FR series frames only Cleared Disables the PSU Status alarm for the specified frame power supply Licensable Features Indicates if the software
92. uction 1 AS tes AE RE 1 2 WIR e ERR 1 2 MPG 8320 Series RO skata A sinn E AO TOE 1 3 E 1 5 DashBoard Control System se ee ee ee Re Ge ge ee GR He Ge Re GR Ge ee AR ek ke ee 1 5 Card edge Controls ee ee ee ee ee Re GR GR ek AR Re Re GE Re Re Re Ee ee Re ee 1 5 SNMP Monitoring and Control 1 5 Documentation Terms and Conventons iese see ee GR RR RR Re ee ee Ge GR AR Re RARR ee 1 6 Installation 2 Before You EE OO OE ts A EE EE EE N 2 2 Related Publications se se ee Ge Re Re Re GR Ge Re RR Ge Re GR GR Ge Re GR Gee ee ek ke ee 2 2 23 To install an MFC 8300 Series Controller Card 2 3 Network Configuration OE EE EE OE ENEE 2 5 Automatic Configuration using DHOP se ee Ga RARR GR AR Re ee ee ee 2 5 Preset Configuration using DIP Switches ies se se 2 6 Custom User Configuration via DashBoard ees see sees see se ee ee ee ee ee GR RA 2 7 User Rights Management is EE EE Ee Ee ia EES EER GR asa pares ide inc eels 2 7 Using a Master Password 2 8 Before You 2 8 2 8 Accessing an MFC 8300 Series Network Controller Card 2 9 Enabling SNMP Support 2 10 Enabling SNMP 220 Configuring the SNMP Agent using 2 10 Software Upgrades se bi E ee ee EEN vee se bee EE dese inn hl ra bg ees 2 12 MFC 8322 S Setup 3 Card edge Controls for the MEC R 3 2 Configuring the DIP Switches e ene ee RA ee RA Ga RARR GR ee
93. ult 2 MFC 832x x SW1 and SW2 are set to ON IP Address of the card is set to 10 1 2 1 IP Address HHH HHH HHH IP Address of the card Subnet Mask HHH HHH AA Subnet Mask for the card Default Gateway FRA Card gateway NTP Server Access Mode Connection HHH IP Address of the NTP server used as a time source No access restrictions the MFC 8300 Series Controller Cards accepts connections from all DashBoard clients Authenticated Only Access control enabled only DashBoard clients version 4 0 0 or higher can connect The user must be authenticated by the DashBoard Server and URM or must know the Master Password of the MFC 8300 Series Controller Cards Management Master Password Indicates that a user specified password is set for the MFC 8300 series card Overridden by DIP switch The user specified password is overridden because the DIP Switch is enabled The Master Password is now overridden to the factory default value of password Active Connections MFC 8300 Series User Manual Iss 09 Number of external control devices such as DashBoard connected via TCP to the frame DashBoard Menus 10 3 Tab Title Active Cards Parameters Table 10 2 Network Tab Items Description Number of active cards within the frame Internal Bus Status Bus Load a This item is not available when using the MFC 8310 N
94. using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools You must obtain a license key from your openGear sales representative to enable SNMP support For More Information on enabling and configuring the SNMP Agent for your MFC 8322 NS refer to the section Enabling SNMP Support on page 2 10 MFC 8300 Series User Manual Iss 09 MFC 8322 N Series Setup 4 5 4 6 MFC 8322 N Series Setup MFC 8300 Series User Manual Iss 09 MFC 8320 S Setup In This Chapter This chapter provides information on setting up and using the card edge controls of the MFC 8320 S Controller Card The following topics are discussed Card edge Controls for the MFC 8320 S e Configuring the DIP Switches e Monitoring the MFC 8320 S MFC 8300 Series User Manual Iss 09 MFC 8320 S Setup 1 Card edge Controls for the MFC 8320 S This section provides information on the jumpers buttons and LEDs for the MFC 8320 S Refer to Figure 5 1 for the location of card control features such as the Alarm Mute button and the Alarm Config jumpers 2 Note The functionality of the MFC 8320 S depends on the openGear frame it is installed in When installed in a DFR 8310 series frame the MFC 8320 S does not provide an ethernet connection However when installed in a DFR 8321 series frame the MFC 8320 S provides a single DashBoard connection Figure 5 1 MFC 8320 S Card Co

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