Owner`s Manual REGENCY XLC
Contents
1. 1 One year warranty 4 Battery Charger sos oe s oec Pene E 1 One year warranty 5 Frame 2 cee ie ces pm etat Open areca 3 Three year warranty Control modules drive units and battery chargers will be replaced if defective as major service components The customer will be billed for the replacement unit until the defective unit is returned at which time credit will be issued Gendron will pay UPS ground service only to ship the component to the customer Misuse negligence or accident to the Regency Power Wheelchair is not covered in this warranty Repairs or alterations to the Regency Power Wheelchair will not be covered under warranty unless they have been authorized by Gendron Inc Gendron will not be responsible for any labor or material costs resulting from unauthorized repairs All unauthorized repairs replacement parts or modifications may void all warranties This warranty gives you specific legal rights and you may also have other rights which vary from state to state This warranty is in lieu of all other warranties expressed or implied and is not assignable nor transferable by the purchaser Freight Damage The carrier who delivers merchandise to your door is responsible for loss and damages Acceptance of the shipment by you is acknowledgement that all articles were in good condition and properly packed Therefore all claims for loss or damage must be filed immediately with the freight carrier Should you need a2. 32 CHAPTER 6 RAMP DESIGN 1 0 Ramps At Work For your safety ramps at work must meet all legal requirements for your area We recommend 1 1 Width At least four feet wide 1 2 Guardrails To reduce the risk of a fall sides of ramp must have raised borders or guardrails at least three inches high 1 3 Slope Grade Not more than a 1096 slope grade A 1096 slope grade means one foot in elevation for every ten feet of slope length See Figure 1 below 1 4 Surface Flat and even with a thin carpet or other non skid material Make sure there are no lips bumps or depressions 1 5 Bracing Ramp must be STURDY You may need bracing so ramp does not bow when you ride on it 1 6 Avoid A Drop Off You may need a section at the top or bottom to smooth out the transition WARNING The center of balance of your chair will change while driving on a ramp Do not turn or change direction Stay in the center of the ramp and do not attempt to stop on the ramp 1 Ft Level v 10 Ft Figure 1 1096 Slope Grade 33 FEATURES AND SPECIFICATIONS GENERAL DATA Ball bearings 8 x 2 Caster Wheel Sealed lubrication 13 Drive Wheel Foam Filled 5 Amp automatic battery charger UL Approved MOTOR DRIVE MODULE Voltage 24 V DC operating range 18 30 V DC Style 4 pole brush type permanent magnet Speed Forward 4 0 MPH Maximum Speed Reverse 2 0 MPH Maximum Current 80 Ampere Maximum Peak Gear Ratio 18 1 M
3. Front Riggings CHAPTER 4 OPERATION 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 Introduction General 2 1 Handling 2 2 Operating Conditions Controls 3 1 On Off Switch and Battery Gauge 3 2 Joystick 3 8 Maximum Speed Indicator 3 4 Mode Switch 3 4 1 Speed Adjustment Mode 3 5 Horn Switch Getting Ready to Drive Tips for Using Your Control System 5 1 Driving General 5 2 Driving Technique Precautions for use 6 1 Hazards Safety Checks 7 1 Daily Checks 7 2 Weekly Checks 7 3 Servicing Status Indication 8 1 Battery Gauge Steady 8 2 Battery Gauge Flashes Slowly 8 3 Battery Gauge Blinks Once Every 2 5 Seconds 8 4 Battery Gauge Flashes Rapidly 3 14 14 15 16 16 17 17 18 18 18 20 20 20 21 21 21 9 0 10 0 11 0 12 0 13 0 8 5 Self Help Guide Battery Gauge 9 1 How to Read a TruCharge Battery Gauge Battery Charging Control Adjustment Manual Operation Servicing CHAPTER 5 MAINTENANCE amp TROUBLE SHOOTING 1 0 2 0 3 0 4 0 5 0 6 0 Introduction Maintenance Tips 2 1 Monthly Checks 2 2 Tires 2 3 8 Casters 2 4 13 Rear Drive Wheel 2 5 Lubrication 2 6 Cleaning 2 7 Seat and Back Upholstery Battery Maintenance Storage Tips Troubleshooting Operational Problems CHAPTER 6 RAMP DESIGN 1 0 Ramps at Work FEATURES AND SPECIFICATIONS LIMITED WARRANTY APPENDIX Radio Wave Electromagnetic Effects 25 2
4. 1 AGL Wiv NO 31naOW WILSAOF OL MOLO3NNOO SNOILVSINNWWOS HATIOULNOS OL Qaxiad HOLO3NNOO dO MIIA SNId HOLO3NNOO SNOILVOINDMWINOO AFZ AZL 2s lH 13 avg x lt 2 Nas su esI Is dAILISOd YHOLOW EE 3AILISOd 3 vHH YATIOULNOD JO MJA WOLLOS LV SNDIOOT W ONV LW STIV13d NOLLO3NNOO HOLOM SAILVO3N HOLON 3AILVS3N 3 vH8 JAMIN CDA ED ATA ALE ATNGCW H3 Od aava SAILVO3N AHJIIVH JAILISOd AHHILVH Js H3TIOHINOO JO MAIA WOLLOS8 LY 5NDIOO1 S1VL3A0 NOILOS3NNOO AHALLVA Figure 2 Power Module Connection Diagram 15 4 0 ARMREST Release Knob Figure 3 Height Adjustable Armrest Assembly 5 0 Front Riggings A WARNING Do not stand on footplates when entering or exiting the chair fold footplates in an upright position slide to the side 5 1 All footrests and elevating legrests are length adjustable A simple through bolt provides quick and easy adjustments Heel loops are optional to keep patient s feet from slipping off footrest and under wheelchair 5 2 Hook on Footrests To unlatch footrest push lever back and then lift up on footrest to remove This will permit easy entrance and exit to chair gt Figure 4 Hook on amp Footrest Adjustment If you encounter any problems see front page for phone numb
5. 3 Avoid a hard shock such as striking a curb If this does occur the vehicle should be stopped and inspected for damage Any damage should be repaired before restarting and operating the equipment 3 0 REACHING OR LEANING If you reach or lean it will affect the center of balance of your chair This may cause you to fall or tip over When in doubt ask for help or use a device to extend your reach 3 1 NEVER reach or lean if you must shift your weight sideways or rise up off the seat 3 2 NEVER reach or lean if you must move forward in your seat to do so Always keep your buttocks in contact with the backrest 3 3 NEVER reach with both hands you may not be able to catch yourself to prevent a fall if the chair tips 4 0 CENTER OF BALANCE The point where this chair will tip forward back or to the side depends on its center of balance and stability How your chair is set up the options you select and the changes you make may affect the risk of a fall or tip over A 5 0 6 0 4 1 4 2 WARNINGS THE CENTER OF BALANCE IS AFFECTED BY a Achange in the seat height of your chair by adding a seat cushion b Changes in your body position posture or weight distribution c Driving your chair on a ramp or slope d The use of a back cushion insert or the amount or location of added weight TO REDUCE THE RISK OF AN ACCIDENT a Consult your doctor nurse therapist or your authorized supplier BEFORE you modify or adjust this
6. Do not expose your control system or its components to dampness for prolonged periods If the control system becomes contaminated with food or drink clean it off as soon as possible 3 0 Controls 3 1 On Off Switch and Battery Gauge The on off switch applies power to the control system electronics which in turn supply power to the wheelchair s motors Do not use the on off power switch to stop the wheelchair unless there is an emergency If you do you may shorten the life of the wheelchair drive components The battery gauge shows you that the wheelchair is switched on It also indicates the operating status of the wheelchair Details are given in chapter 4 section 8 0 When the wheelchair is switched on each of the LEDs on the Joystick Module will briefly illuminate If any of the LEDs do not illuminate contact your service agent Figure 2 Joystick Module Details _ JOYSTICK BATTERY CHARGING X PROGRAMMING SOCKET COMMUNICATIONS CONNECTOR TO POWER MODULE Joystick Module without Lighting Controls ON OFF SWITCH BATTERY GAUGE MAXIMUM SPEED INDICATOR MODE SWITCH HORN SWITCH ACTUATOR INDICATOR 0 3 2 Joystick The joystick controls the speed and direction of the wheelchair The further you push the joystick from the center position the faster the wheelchair will move When you release the joystick the brakes are automatically applied
7. If you go too fast on a down slope or hill you may lose control AA owarnincs f NEVER go down a slope or hill backwards A fast stop in reverse may also lift the front wheels 8 0 Obstacles 9 0 Obstacles and road hazards such as potholes and broken pavement can damage your chair and may cause a fall tip over or loss of control To avoid these risks 8 1 8 2 8 3 8 4 8 5 8 6 Keep a lookout for danger scan the area well ahead of your chair as you drive Make sure the floor areas where you live and work are level and free of obstacles Remove or cover threshold strips between rooms Install a ramp at entry or exit doors Make sure there is not a drop off at the top or bottom of the ramp To Help Correct Your Center Of Balance a Lean your upper body FORWARD slightly as you go UP over an obstacle b Press your upper body BACKWARD as you go DOWN from a higher to a lower level Keep anti tip wheels in place at all times TERRAIN 9 1 9 2 9 3 9 4 Your chair is designed for use on firm even surfaces such as concrete asphalt and indoor floors and carpeting Do not operate your chair in sand loose soil or over rough terrain This may damage wheels or axles or loosen fasteners of your chair Avoid holes in the terrain drop offs and other hidden hazards Do not drive your chair on a wet or slick surface 10 0 CURBS STEPS STAIRS OR ESCALATOR 10 1 Do not try to climb or descend a
8. as shown on page 31 e f you detect a problem service or repair the chair before use as directed in this manual e Atleast once every 3 months have a complete inspection safety check and service of your chair made by an authorized Gendron dealer 1 0 INTRODUCTION Proper maintenance will improve performance and extend the useful life of your chair Clean your chair regularly This will help you find loose or worn parts and make your chair easier to use Repair or replace loose worn bent or damaged parts To protect your investment have all maintenance and repair work done by an authorized Gendron dealer 2 0 MAINTENANCE TIPS 2 1 Monthly Checks All nuts bolts screws rivets tires wheels and upholstery should be checked each month for wear If the end user is unable to perform the required inspection return the unit to a qualified Gendron dealer for proper maintenance 2 2 Tires Worn tires will make your wheelchair difficult to operate Both wheels should be replaced at the same time to prevent chair from pulling to one side 2 3 8 Casters Wheel is secured to the caster fork by an axle bolt and nut To adjust rotate bolt and lock with nut Wheel should be snug but free spinning If the caster flutters or shimmies remove the caster cap Adjust the locknut located under the caster cap Take up all play Back off about 4 turn Replace caster cap If proper adjustment cannot be made replace bearings and stem with au
9. chair You may need to make other changes to correct the center of balance b Use the anti tip wheels that were supplied with your chair ENVIRONMENTAL CONDITIONS 5 1 5 2 Contact with water or excess moisture may cause your chair to rust corrode or cause your joystick control not to function Do not store or use your chair in a hot or cold environment Below 35 F or above 110 F TRANSFERS It is dangerous to transfer on your own It requires good balance and agility To Avoid A Fall 6 1 6 2 6 3 6 4 Work with your health care professional to learn safe methods of transfer a Learn how to position and support yourself during a transfer b Until you know how to do a safe transfer on your own get help Before you transfer turn the power off on your joystick This locks the brakes and keeps the rear wheels from rolling However this will not keep your chair from sliding away from you or tipping Move your chair as close as you can to the bed or seat and use a transfer board Move or swing footrests out of the way Make sure your feet do not catch in the space between the footrests A 7 0 6 5 6 6 WARNINGS Avoid putting weight on the footrests as this may cause the chair to tip Armrests must be moved out of the way Transferring as far back in the seat surface as possible will reduce the risk that the chair will tip or move RAMPS SLOPES or HILLS Driving on a slope ramp or hill
10. laundering or excess moisture will reduce flame retardation of the fabric 19 0 POSITIONING BELT Use positioning belts ONLY to help support the user s posture Improper use of these belts may cause severe injury to or death of the rider 19 1 Make sure the user does not slide down in the wheelchair seat If this occurs the rider may suffer chest compression or suffocate due to pressure from the belts A WARNINGS 19 2 The belts must be snug but must not be so tight that they interfere with breathing You should be able to slide your open hand flat between the belt and the user 19 3 A pelvic wedge or a similar device can help keep the user from sliding down in the seat Consult with the user s doctor nurse or therapist to find out if the device is needed 19 4 Use positioning belts only with a user who can cooperate Make sure the user can easily remove the belts in an emergency 19 5 NEVER use positioning belts as a patient restraint 20 0 ELECTROMAGNETIC INTERFERENCE DANGER ELECTROMAGNETIC INTERFERENCE EMI MAY CAUSE A ERRATIC UNINTENTIONAL OR UNCONTROLLED MOVEMENT OF A POWERED WHEELCHAIR READ AND FOLLOW INFORMATION CAREFULLY BEFORE OPERATING THE CHAIR 20 1 What can do to reduce the risk that my powered wheelchair could be affected by EMI Here are some precautions you can take 1 Do not turn ON or use hand held personal communication devices such as citizens band CB radios or cellular phones whil
11. will change the center of balance of your chair Your chair is less stable when it is at an angle Anti tip tubes may not prevent a fall or tip over Use extreme caution when going up or down ramps slopes or hills 7 1 7 2 7 3 7 4 7 5 7 6 7 7 Do not use your chair on a slope grade steeper than 10 A 10 slope grade means one foot in elevation for every ten feet of slope length See page 34 Always go as straight up and as straight down as you can Do not cut the corner on a ramp slope or hill Do not turn or change direction on a ramp slope or hill Always stay in the CENTER of a ramp Make sure ramp is wide enough to avoid the risk of a fall or tip over Do not stop on a incline If you attempt to stop you may lose control of your chair NEVER attempt to climb inclines covered with water ice an oil film or other foreign objects Unexpected loss of control may occur resulting in personal injury or equipment damage To Reduce The Risk Of A Fall Or Tip Over a Do not operate your chair on wet or slippery surfaces b Beware of a change in grade on an incline or a lip bump or depression These may cause a fall or tip over c Watch for a drop off at the bottom of a slope or hill A drop off as small as 34 inch can stop a front caster and cause the chair to tip forward d Lean your body UPHILL This will help adjust for the change in the center of balance caused by the slope or hill e
12. 19 3 3 3 4 Maximum Speed Indicator This is a gauge that shows the maximum speed setting of the wheelchair There are five speed settings step 1 is the lowest speed and step 5 is the highest speed For details of how to change the maximum speed setting see section 3 4 below Mode Switch The mode switch is used to make maximum speed changes and to change between wheelchair operation modes If the mode switch is pressed while you are driving the maximum speed setting will be increased by one step Each successive operation of the mode switch will increase the setting when the setting is at 5 the next mode switch operation will put the setting to 1 The diagram below explains this action SPEED 1 E N SPEED 5 SPEED 2 SPEED 4 SPEED 3 Fig 3 Operation of Mode Switch While Driving 20 If the mode switch is pressed when the joystick is centered the control system operation mode will be changed There are three modes drive speed adjustment and actuator adjustment The diagram below explains this action DRIVE MODE Z ES A ACTUATOR SPEED ADJUST ADJUST 3 Fi Figure 4 Operation of Mode Switch With Joystick Centered 3 4 1 Speed Adjustment Mode When the control system is in this mode the maximum speed indicator will flash The maximum speed can be adjusted by left or right movements of the joystick Left will decr
13. 6 26 27 27 28 28 29 29 29 29 29 30 30 30 31 32 32 32 33 34 35 36 1 0 CHAPTER 1 DESCRIPTION OF POWER WHEELCHAIR Introduction The Gendron Regency Power Wheelchair is a medium to heavy duty rear wheel drive power wheelchair This device provides a means of mobility for users with a body mass up to 364 kg 800 Ibs combined weight of patient and driver The Regency Power Wheelchair consists of a seat amp frame assembly armrests front casters and footrests As a motorized wheelchair the unit also consists of two motors with electric brakes drive wheels two 12 V D C batteries and a controller with joystick The joystick is user interfaced It transfers the commands of the user to drive the chair When the user activates the joystick the controller receives a signal to release the brakes With the brake released the chair is allowed to move in the direction the joystick is actuated When the user releases the joystick the chair slows to a stop and the brake is automatically re engaged The electric parking brakes allow the user to stop by letting go of the joystick If the chair loses power the brakes are automatically engaged and the chair comes to a stop To prevent the user from being stranded the chair may be pushed The parking brakes can be manually disengaged which allows the chair to be easily pushed by an attendant The Pilot LR80 joystick module used on the Regency Power Whee
14. Owner s Manual REGENCY POWER WHEELCHAIR MODEL 7700 DANGER ELECTROMAGNETIC INTERFERENCE EMI MAY CAUSE ERRATIC UNINTENTIONAL OR UNCONTROLLED MOVEMENT OF A POWER WHEELCHAIR READ AND FOLLOW THE INSTRUCTIONS AND SAFETY PRECAUTIONS IN THIS MANUAL BEFORE OPERATING EQUIPMENT THE SERIAL NUMBER WILL BE FOUND ON THE LOWER PART OF THE CHAIR FRAME RECORD NUMBER BELOW SERIAL NUMBER DATE OF PURCHASE REGENCY XLC 520 W MULBERRY ST BRYAN OH 43506 1 800 537 2521 FAX 419 636 9261 All Gendron Products are manufactured in the U S A Form No 7700 Manual 12 14 Gendron 2000 TABLE OF CONTENTS CHAPTER 1 DESCRIPTION OF POWER WHEELCHAIR 1 0 Introduction CHAPTER 2 GENERAL WARNINGS AND PRECAUTIONS 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0 10 0 12 0 13 0 14 0 15 0 16 0 17 0 18 0 19 0 20 0 21 0 Weight Limit To Reduce the Risk of an Accident Reaching or Leaning Center of Balance Environmental Conditions Transfers Ramps Slopes or Hills Obstacles Terrain Curbs Steps Stairs or Escalators Street Use Motor Vehicle Safety Armrests Cushions Fasteners Footrests Modified Seat Systems Upholstery Fabric Positioning Belt Electromagnetic Interference Electric Parking Brakes 10 10 10 10 10 11 11 11 12 13 CHAPTER 3 SETUP 1 0 2 0 3 0 4 0 5 0 Battery Selection Battery Connection Power Module Armrest
15. as a bad connection Make sure that the motor is connected properly and the Power Module connector M1 is secure 3 bars The left hand motor has a short circuit to a battery connection Contact your service agent 4 bars The right hand motor has a bad connection Make sure that the motor is connected properly and the Power Module connector M2 is secure 5 bars The right hand motor has a short circuit to a battery connection Contact your service agent 6 bars The battery charger is preventing the control system from driving the wheelchair Disconnect the charger from the wheelchair 7 bars A Joystick Module fault is indicated Make sure that the joystick is in the rest position before switching on the control system 8 bars A Power Module fault is indicated Make sure that all Power Module connections are secure 9 bars The parking brakes have a bad connection Check the parking brake and motor connections Make sure the control system connections are secure 25 10 bars An excessive voltage has been applied to the control system This is usually caused by a poor battery connection Check the battery and Power Module connections Switch on the control system again and try to drive the wheelchair If the safety circuits operate again switch off and do not try to use the wheelchair Contact your service agent 9 0 Battery Gauge The battery gauge is included to let you know how much charge is left in your batteries The
16. aximum Grade 1096 Maximum Weight 364 kg 800 Ibs Total patient and attendant Model 7700 CONTROL FEATURES All solid state electronics Fully proportional joystick control High efficiency and cool running Electronic fail or fault monitoring Electronic indication of battery charge Electronic current limit External speed adjustment Automatic battery isolation while charging RECOMMENDED BATTERIES Two 12 volt D C Deep Cycle Gel Cell 40 Amp Hours Battery Size inches 9 4w x 5 4d x 9 6h Approximate weight pounds 42 Each BCI Group size 22NF 24 24M Some brands of gel cell deep cycle batteries include M K Donley Johnson Controls Sears GNB and Interstate Contact your dealer for a distribution center near you 1 Do not drive your power wheelchair on slick slippery surfaces of any kind 2 Maximum weight includes attendant weight patient weight and any carry on item back pack oxygen tank holder luggage etc 34 LIMITED WARRANTY Gendron Inc warrants each new REGENCY POWER WHEELCHAIR sold to be free of defects in material and workmanship The following warranty applies to each of the major modules from date of shipment from Gendron Inc 1 Joystick Control Module 6 Six month warranty 2 Motor Brake Drive Modules 1 One year warranty 3 Seat back wheels other components
17. axis These usually have the antenna mounted on the outside of the vehicle and 3 Long range transmitters and transceivers such as commercial broadcast transmitters radio and TV broadcast antenna towers and amateur HAM radios NOTE Other types of hand held devices such as cordless phones laptop computers AM FM radios TV sets CD players and cassette players and small appliances such as electric shavers and hair dryers so far as we know are not likely to cause EMI problems to your powered wheelchair Powered Wheelchair Electromagnetic Interference EMT Because EM energy rapidly becomes more intense as one moves closer to the transmitting antenna source the EM fields from hand held radio wave sources transceivers are of special concern It is possible to unintentionally bring high levels of EM energy very close to the powered wheelchair s control system while using those devices This can affect powered wheelchair movement and braking Therefore the warnings listed below are recommended to prevent possible interference with the control system of the powered wheelchair WARNINGS Electromagnetic interference EMI from sources such as radio and TV stations amateur radio HAM transmitters two way radios and cellular phones can affect powered wheelchairs Following the warnings listed below should reduce the chance of unintended brake release or powered wheelchair movement which could result in serious injury 1 Do not ope
18. best way for you to use the gauge is to learn how it behaves as you drive the wheelchair Like the fuel gauge in a car it is not completely accurate but it will help you avoid running out of fuel The battery gauge works in the following way When you switch on the control system the battery gauge shows an estimate of the remaining battery charge The battery gauge gives you a more accurate reading about a minute after you start driving the wheelchair Note When you replace worn out batteries fit the type recommended in this manual If you use another type the battery gauge may be inaccurate The amount of charge in your batteries depends on a number of factors including the way you use your wheelchair the temperature of the batteries their age and the way they are made These factors will affect the distance you can travel in your wheelchair All wheelchair batteries will gradually lose their capacity as they age The most important factor that reduces the life of your batteries is the amount of charge you take from the batteries before you recharge them Battery life is also reduced by the number of times you charge and discharge the batteries To make your batteries last longer do not allow them to become completely flat Always recharge your batteries promptly after they are discharged If your battery gauge reading seems to fall more quickly than usual your batteries may be worn out 9 1 How to Read a TruCharge Battery Ga
19. curb or step 10 2 NEVER use this chair on stairs or escalator even with an attendant If you do a fall or tip over is likely 11 0 STREET USE owarnincs In most states wheelchairs are not legal for use on public roads Be alert to the danger of motor vehicles on roads or in parking lots 12 0 MOTOR VEHICLE SAFETY Wheelchairs do not meet federal standards for motor vehicle seating 12 1 NEVER let anyone sit in this chair while in a moving vehicle 12 2 ALWAYS move the rider to an approved vehicle seat 12 3 ALWAYS secure the rider with proper motor vehicle restraints 12 4 This chair is heavy and should never be loaded into an automobile Use a van or truck to transport chair 13 0 ARMRESTS Armrests detach and will not bear the weight of this chair 13 1 Never lift this chair by its armrests They may come loose or break 13 2 Lift this chair only by non detachable parts of the main frame 13 3 Make sure armrests are locked in position before entering or exiting chair 14 0 CUSHIONS 14 1 Standard foam cushions are not designed for the relief of pressure 15 0 FASTENERS Many of the screws bolts and nuts on this chair are special high strength fasteners Use of improper fasteners may cause your chair to fail 15 1 ONLY use fasteners provided by an authorized Gendron dealer 15 2 Over or under tightened fasteners may fail or cause damage to chair parts 15 3 If bolts or screws become loose properly tighten them immediat
20. e powered wheelchair s control system The intensity of the interfering EM energy can be measured in volts per meter V m Each powered wheelchair can resist EMI up to a certain intensity This is called its immunity level The higher the immunity level the greater the protection At this time current technology is capable of achieving at least 20 V m immunity level which would provide useful protection from the more common sources of radiated EMI This powered wheelchair model as shipped with no further modification The immunity level of this product is not known 36 There are a number of sources of relatively intense electromagnetic fields in the everyday environment Some of these sources are obvious and easy to avoid Others are not apparent and exposure is unavoidable However we believe that by following the warnings listed below your risk to EMI will be minimized The sources of radiated EMI can be broadly classified into three types 1 Hand held portable transmitters transmitters receivers with the antenna mounted directly on the transmitting unit Examples include citizens band CB radios walkie talkie security fire and police transceivers cellular telephones and other personal communication devices NOTE Some cellular telephones and similar devices transmit signals while they are ON even when not being used 2 Medium range mobile transceivers such as those used in police cars fire trucks ambulances and t
21. e side when backing check disengaging lever Consult dealer if problem persists CHAPTER 3 SET UP 1 0 BATTERY SELECTION Batteries are not included as standard equipment with the chair Purchase batteries locally through your dealer Use only Deep Cycle Gel Cell batteries as specified in the back of this manual 2 0 BATTERY CONNECTION 2 1 After you have selected your batteries connect your battery cables as shown below circuit GREEN circuit BREAKER BREAKER jo o JE PN CO Bmw A id L BLACK ke BLACK NEGATIVE RED POSITIVE Figure 1 Battery Cable Connection CAUTION DO NOT SHORT BATTERY TERMINALS Before installing battery remove all metal bracelets wristwatch bands rings etc Positive terminal should be connected first to prevent sparks from accidental grounding At no time should any wires be allowed to touch one another All connections must be tight 2 2 Position battery cables so they will not be pinched when the battery case top is installed 2 3 Place the top of the battery case on the lower half of battery case and wrap the straps across the lid to fasten 3 0 POWER MODULE 3 1 Connect motors and communications cables as shown below wiv HO FINGOW 011SAOP OL YOLOANNOD SNOILVOINnWINOO ZW YHOLOW f p S AFZ AZL AGL Uaxvaua LI OHIO
22. e the powered wheelchair is ON D Be aware of nearby transmitters such as radio or TV stations and hand held or mobile two way radios and try to avoid coming close to them Be aware that adding accessories or components or modifying the power wheelchair may make it more susceptible to interference from radio wave sources NOTE There is no easy way to evaluate their impact or effect on the overall immunity of the power wheelchair 20 2 What should do if my power wheelchair moves unexpectedly If unintended motion or brake release occurs turn the power wheelchair OFF as soon as it is safe 20 3 If my power wheelchair moves unexpectedly where should l report this owarnincs Gendron knows of no incidents of EMI with a Regency Power Wheelchair However if you believe you have experienced an unintended motion of your power wheelchair you should report the incident immediately to Gendron Customer Service at 1 800 537 2521 21 0 ELECTRIC PARKING BRAKES 21 1 21 2 21 3 21 4 When parking brakes are disengaged there is absolutely no braking The disengaged position should only be used on a level surface when manually pushing the wheelchair Make certain both BRAKE LEVERS are either engaged or disengaged at all times Otherwise a dangerous steering situation may result when brakes are applied Disengage brakes ONLY when manually pushing the chair Joystick must be in off position If chair turns to on
23. ease the speed setting and right will increase it Forward or reverse movements of the joystick will take you back into drive mode FORWARD DECREASE INCREASE SETTING SETTING REVERSE Figure 5 Joystick Operation in Speed Adjustment Mode Depressing the mode switch will put the control system back into drive mode 3 5 Horn Switch The horn will sound while the switch is depressed 4 0 Getting Ready to Drive Depress the on off switch The battery gauge will blink and then turn on after a second Check that the maximum speed control is set to a level that suits you Push the joystick to control the speed and direction of the wheelchair Please note that if you push the joystick before or just after you switch the control System on the battery gauge will ripple up and down and the wheelchair will not be allowed to move You must release the joystick to resume normal operation If you do not release the joystick within five seconds the wheelchair will not be able to move 21 5 0 6 0 even if you release the joystick and push it again The battery gauge will then flash rapidly You can reset this condition by switching the control system off and on again If you do not push the joystick as you switch the wheelchair on and the battery gauge flashes rapidly then there may be a fault Refer to chapter 4 section 8 4 for details Tips for Using Your Control system 5 1 5 2 Driving General Make sure that the control syste
24. ely 16 0 FOOTRESTS 16 1 At the lowest point footrests should be AT LEAST 2 1 2 INCHES off the ground If set too LOW they may hang up on obstacles you can expect to find in normal use This may cause the chair to stop suddenly and tip forward A WARNINGS 16 2 To Avoid A Trip Or Fall When You Transfer a Make sure your feet do not hang up or get caught in the space between the footrests b Avoid putting weight on the footrests as the chair may tip forward c Remove slide or swing the footrests out of the way if possible 16 3 NEVER lift this chair by the footrests Footrests detach and will not bear the weight of this chair Lift this chair only by non detachable parts of the main frame 16 4 Heel loops are available for assisting in keeping feet from slipping off footplates 17 0 MODIFIED SEAT SYSTEMS Use of a seat system not approved by Gendron may alter the center of balance of this chair This may cause the chair to tip over 17 1 Do not change the seat system of your chair UNLESS you consult your authorized Gendron supplier 18 0 UPHOLSTERY FABRIC 18 1 Replace worn or torn fabric of seat and back as soon as you can If you fail to do so the seat may fail 18 2 Fabric may weaken with age and use Look for fraying or thin spots or stretching of fabric at corners 18 3 Dropping down into your chair will weaken fabric and result in the need to inspect and replace seat more often 18 4 Be aware that
25. er and address for customer service 1 0 2 0 CHAPTER 4 OPERATION Introduction The operation of the Pilot wheelchair control system is simple and easy to understand The control system incorporates state of the art electronics the result of many years of research to provide you with ease of use and a very high level of safety In common with other electronic equipment correct handling and operation of the unit will ensure maximum reliability Please read this chapter carefully it will help you to keep your wheelchair reliable and safe General A Pilot control system is comprised of two modules Joystick Module Power Module and Actuator Figure 1 below shows the modules and the connections between them JOYSTICK MODULE POWER MODULE JOYSTICK CABLE K Figure 1 Joystick Module Power Module Connection Diagram 2 1 Handling Avoid bumping your joystick control system Be careful not to strike obstacles with the joystick control system when you drive Never drop the joystick control system When transporting your wheelchair make sure that the joystick control system is well protected Avoid damage to cables 2 2 Operating Conditions Your control system uses industrial grade components throughout ensuring reliable operation in a wide range of conditions However you will improve the reliability of the control system if you keep exposure to extreme conditions to a minimum
26. fore each use make sure your wheelchair is in proper working order Inspect and service items according to the Maintenance Chart on page 32 If stored for more than three months disconnect batteries and have your chair inspected by an authorized Gendron dealer before use 5 0 TROUBLESHOOTING TROUBLE SHOOTING GUIDE PROBLEM CAUSE REMEDY Will not move Check battery voltage Check wire connections and circuit breakers Make sure charger is unplugged Problems turning Turns easier in the direction the front casters are trailing Check wire connections and that both motors are operating Steering is not straight Casters may be bent Check wire connections and assure that both motors are operating Check that electric brakes are both engaged Will not Freewheel Check that electric brakes are both disengaged Check push button on joystick be sure power is off 6 0 OPERATIONAL PROBLEMS Most of the operational problems reported to the manufacturer turn out to be related to the batteries Before reporting a POWER WHEELCHAIR failure carefully check the following Check battery connections If they are corroded clean them thoroughly Make sure there are no nonconductive materials such as grease oil or corrosive build up between the connections then tighten the connections Charge batteries for 12 hours If after charging the above checks appear to be satisfactory but the problem still exists with operation contact your Gendron dealer
27. g close to them 3 If unintended movement or brake release occurs turn the powered wheelchair OFF as soon as it is safe 4 Be aware that adding accessories or components or modifying the powered wheelchair may make it more susceptible to interference from radio wave sources Note There is no easy way to evaluate their effect on the overall immunity of the powered wheelchair and 5 Report all incidents of unintended movement or brake release to the powered wheelchair manufacturer and not whether there is a radio wave source nearby Important Information 1 20 volts per meter V m is a generally achievable and useful immunity level against interference from radio wave sources as of May 1994 the higher the level the greater the protection 2 The immunity level of this product is not known CAUTION IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC INTERFERENCE ON YOUR POWERED WHEELCHAIR Electromagnetic Interference EMI From Radio Wave Sources Powered wheelchairs may be susceptible to electromagnetic interference EMD which is interfering electromagnetic energy EM emitted from sources such as radio stations TV stations amateur radio HAM transmitters two way radios and cellular phones The interference from radio wave sources can cause the powered wheelchair to release its brakes move by itself or move in unintended directions It can also permanently damage th
28. lchair was designed and developed to control the D C Drive System The motors and batteries are connected to the power module which contains all the control monitoring and switching circuitry necessary to drive a pair of brushed D C electric motors and control two solenoid operated parking brakes A data cable connects the power module to a control module which contains a joystick and the electronics necessary to convert its signals into digital commands for the power module The joystick module also contains a keypad with an on off switch and keys giving access to other controller functions A standard XLR socket is provided on the joystick module for connection of the battery charger Warning Do not drive your wheelchair on slick or slippery surfaces of any kind CHAPTER 2 GENERAL WARNINGS AND PRECAUTIONS warnines Heed all warnings in this section If you fail to do so a fall tip over or loss of control may occur and cause severe injury to the user or others 1 0 WEIGHT LIMIT NEVER exceed the weight limit of 364 kg 800 Ibs model 7700 for combined weight of user patient and items carried Exceeding weight limit may cause the chair to fail 2 0 TO REDUCE THE RISK OF AN ACCIDENT 2 1 BEFORE driving you should be trained in the safe use of a power chair by your health care professional 2 2 Get to know the areas where you plan to use your chair Look for hazards and learn how to avoid them 2
29. m is mounted securely and that the joystick position is correct The hand or limb you use to operate the joystick should be supported Do not use the joystick as the sole support for your hand or limb wheelchair movements and bumps could upset your control Driving Technique The control system interprets your joystick movements and produces appropriate movements of your wheelchair You will need very little concentration to control the wheelchair which is especially useful if you are inexperienced One popular technique is to simply point the joystick in the direction you want to go The wheelchair will home in on the direction you push the joystick The further you push the joystick away from the rest position the faster the wheelchair will go The intelligent speed control system minimizes the effects of slopes and different types of terrain Precautions for Use Note In the event of the wheelchair moving in an unexpected way release the joystick This action will stop the wheelchair under any circumstances 6 1 Hazards Do not drive the wheelchair i beyond restrictions indicated in this user manual for example maximum inclines curb height etc ii in places or on surfaces where a loss of wheel grip could be hazardous for example on wet grassy slopes iii if you know that the control system or other crucial components require repair 22 WARNING Although the Pilot control system is designed to be extremely
30. mount of energy fuel supply The battery gauge on the joystick control will show how much running time is remaining See chapter 4 section 8 0 in this manual WARNING Running your POWER WHEELCHAIR with discharged batteries may cause the unit to operate erratically Under continuous use with fully charged batteries and total weight capacity 364 kg 800 pounds battery power will last approximately 90 minutes Charge your batteries every night A twelve hour charge with the charger provided with your POWER WHEELCHAIR will usually be sufficient Frequent long and slow charges will yield a longer battery life than short fast charges Caution When charging batteries low level radio noise or static may occur Always charge batteries in a well ventilated room away from open flames sparking devices radios televisions or other electrical devices MAINTENANCE CHART Check Weekly 3 months 6 months Brakes v All fasteners for wear and tightness Armrests v Axles amp Axle Bolts Wheels amp Tires Casters Anti tip Wheels Frame v Upholstery Lubricate Gearbox Recommended Lubricant V Chevron Black Pearl Grease Service by Authorized Gendron Supplier lt lt lt lt lt 31 4 0 STORAGE TIPS Store your chair in a clean dry area If you fail to do so parts may rust or corrode and or cause damage to controller Be
31. ontrol system can be programmed to meet your needs Your authorized Gendron dealer can make these adjustments WARNING Gendron Inc accepts no liability for losses of any kind arising from unauthorized opening adjustment or modifications to the Pilot control system WARNING Adjustments to the controller should only be conducted by an authorized Gendron dealer with in depth knowledge of the electronic control systems Incorrect adjustments could result in an unsafe set up of a wheelchair for a user Gendron Inc accepts no liability for losses of any kind if the adjustments of the control system are altered from factory pre set values 27 12 0 Manual Operation Make certain power is turned OFF at the joystick The parking brakes on your power chair can be disengaged so your power chair can be pushed manually To disengage the brakes rotate the levers on both drive units to disengage position as shown in Figure 7 below DISENGAGED Figure 7 Brake disengagement 13 0 Servicing All repairs and servicing must be carried out by authorized service personnel Any unauthorized adjustments or modifications will invalidate any warranty and may result in hazards to you or other people 28 CHAPTER 5 MAINTENANCE amp TROUBLE SHOOTING WARNINGS If you fail to heed these warnings your chair may fail and cause severe injury to the user or others e Inspect and maintain this chair as shown in the maintenance chart
32. ou hear the parking brakes click operate The chair may start to move iv Immediately release the joystick You must be able to hear each parking brake operate click within a few seconds 23 8 0 7 3 v Repeat the test three more times pushing the joystick slowly backwards left and right Cables amp Connectors Check the condition of all cables and connectors for damage Make sure that all connectors are securely mated The communication cable from joystick to controller has push pull connectors with tabs for proper engagement Do not twist Joystick gaiter Check the thin rubber gaiter or boot around the base of the joystick shaft for damage or splitting Check visually only do not handle the gaiter Mounting Make sure that all the components of the control system are securely mounted Do not overtighten any securing screws If the control system fails any of these checks do not use the wheelchair and contact your service agent Servicing To ensure continued satisfactory service we suggest you have your wheelchair and control system inspected by your service agent after a period of 3 months from commencement of service Contact your service agent for details when the inspection is due Status Indication The battery gauge will indicate the status of the control system 8 1 8 2 8 3 8 4 Battery Gauge Steady This indicates that all is well Battery Gauge Flashes Slowly The control system is f
33. rate hand held transceivers transmitters receivers such as citizens band CB radios or turn ON personal communication devices such as cellular phones while the powered wheelchair is turned ON 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them 3 If unintended movement or brake release occurs turn the powered wheelchair OFF as soon as it is safe 4 Be aware that adding accessories or components or modifying the powered wheelchair may make it more susceptible to interference from radio wave sources Note There is no easy way to evaluate their effect on the overall immunity of the powered wheelchair and 5 Report all incidents of unintended movement or brake release to the powered wheelchair manufacturer and note whether there ts a radio wave source nearby Important Information 1 20 volts per meter V m is a generally achievable and useful immunity level against interference from radio wave sources as of May 1994 the higher the level the greater the protection 2 The immunity level of this product is not known
34. reliable and each unit is rigorously tested during manufacture the possibility of a system malfunction always exists however small the probability Under some conditions of system malfunction the control system must for safety reasons stop the chair instantaneously It is recommended by Gendron that a seat belt be purchased and used at all times when the wheelchair is in motion Gendron Inc accepts no liability for losses of any kind arising from the unexpected stopping of the wheelchair or arising from the improper use of the wheelchair or control system 7 0 Safety Checks The electronic circuits in your control system have been designed to be extremely safe and reliable The on board microcomputer carries out safety checks at up to 100 times per second To supplement this safety monitoring you should carry out the following periodic checks 7 1 Daily Checks Joystick With the control system switched off check that the joystick is not bent or damaged and that it returns to the center when you push and release it If there is a problem do not continue with the safety checks and contact your service agent 7 2 Weekly Checks Solenoid parking brake This test should be carried out on a level floor with at least 40 inches of clear space around the wheelchair i Switch on the control system ii Check that the battery gauge remains on or flashes slowly after one second iii Push the joystick slowly forwards until y
35. ssistance with the claim call our customer service department at 800 537 2521 Shortages Check cartons carefully for shortages Report shortages within 10 days after order receipt Return Goods Within 30 days from date of purchase returns will be subject to a 15 handling and restocking charge plus any additional costs resulting from damage After 30 days from date of purchase Gendron Inc reserves the right to not accept returned goods for any reason If the goods are accepted the amount of credit will be at the discretion of Gendron Inc Returned goods must be in new condition Do not return merchandise without prior authorization All correspondence relating to this warranty must indicate Model Number and Serial Number and be shipped to Gendron Inc 520 W Mulberry St Suite 100 Bryan Ohio 43506 35 WARNING Radio wave sources may effect powered wheelchair control Radio wave sources such as radio stations TV stations amateur radio HAM transmitters two way radios and cellular phones can affect powered wheelchairs Following the warnings listed below should reduce the chance of unintended brake release or powered wheelchair movement which could result in serious injury 1 Do not turn ON hand held personal communication devices such as citizens band CB radios and cellular phones while the powered wheelchair is turned ON 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid comin
36. thorized Gendron parts Caution Excessive bearing wear will result if wheels are too tight or too loose Improper adjustment will cause premature failure of bearings and axle bolts 29 WA ee Figure 1 Drive Wheel Maintenance 2 4 13 Rear Drive Wheels Secure self locking cap screw by tightening to 375 10 in Ib with a torque wrench Check screws at least once a month Replace self locking screw with Gendron part number P42713 after each removal Do not reuse The tires are foam filled Do not attempt to inflate with air 2 5 Lubrication All bearings are lubricated and sealed at the factory for life Gearboxes are lubricated with Chevron Black Pearl Grease 2 6 Cleaning All components on your wheelchair can be cleaned with warm water and mild detergent Wipe dry immediately with a soft clean cloth Do not use high pressure water spray abrasive or spirit based cleaners to clean your wheelchair 2 7 Seat and back upholstery Only premium grade nylon fabric is used Replace immediately if upholstery is ripped To ensure comfort and uniform appearance both seat and back upholstery should be replaced together Warning Laundering or moisture may reduce flame retardancy of A upholstery Laundering may reduce the load rating of upholstery 30 3 0 BATTERY MAINTENANCE Batteries should be regarded as energy reservoirs similar to gasoline tanks on automobiles For proper function batteries must have the proper a
37. uge If the battery gauge shows red yellow and green the batteries are charged If the battery gauge shows just red and yellow then you should charge the batteries as soon as you can If the battery gauge shows just red either steady or flashing slowly then you should charge the batteries immediately 26 10 0 Battery Charging Caution when charging batteries low level radio noise or static may occur Before charging batteries make sure Power button on Joystick is turned OFF To begin charging the wheelchair batteries make sure the charger wire is plugged into the battery charging socket on the Joystick Module When the batteries are charging it is UNSAFE to operate the wheelchair Plug the battery charger power wire into a wall outlet socket A red indicator will light up on the charger signaling power and an orange indicator will light up signaling charging When the orange light changes color to green the charging process is complete Unplug the power cord from the wall outlet wind the cord on the wheelchair wire wrap and wheelchair operation can continue For further information see Battery Maintenance Section page 31 WARNING Use only the battery charger that has been supplied with your wheelchair The use of incorrect chargers could damage the batteries wheelchair or charger itself 11 0 Control Adjustment If you cannot find a speed control turning control or response setting that suits you the c
38. unctioning correctly but you should charge the battery as soon as possible Battery Gauge Blinks Once Every 2 5 Seconds The control system has gone to sleep because the joystick has not been operated for a period of time To re start switch the system off and on again Battery Gauge Flashes Rapidly even with the joystick released The control system safety circuits have operated and the control system has been prevented from moving the wheelchair This indicates that there is a fault Please follow this procedure 24 i Switch off the control system li Make sure that all connectors on the wheelchair and the control system are mated securely ii Check the condition of the battery If you can t find the problem try using the self help guide given in chapter 4 section 8 5 8 5 Self Help Guide If a fault occurs you can find out what has happened by counting the number of bars that are flashing on the battery gauge Here is a list of self help actions Try to use this list before contacting your service agent Go to the number in the list that matches the number of flashing bars and follow the instructions 1 bar The battery needs charging or there is a bad connection to the battery Check the connections to the battery and check the Power Module battery connector This is the 2 pole connector situated between the two motor connectors If the connections are good try charging the battery 2 bars The left hand motor h
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