BU UM 990-4878 MN01 EN.fm
Contents
1. failure This is normal Back UPS operation Connected equipment does not accept the step approximated sine waveform from the Back UPS The output waveform is intended for computers and peripheral devices It is not intended for use with motor driven equipment The Back UPS may require service Contact APC Technical Support for more in depth troubleshooting The Power On LED is illuminated and the Back UPS beeps 4 times every 30 seconds The Back UPS is operating on battery power The Back UPS is operating normally on battery power At this point the user should save all open files and shutdown the computer When utility power is restored the battery will recharge second The Power On LED flashes once every second while the Back UPS beeps once every The Back UPS battery has approximately two minutes of remaining runtime The Back UPS battery is near a total discharge state At this point the user should save all open files and shutdown the computer When utility power is restored the battery will recharge The Building Wiring Fault LED illuminates The building wiring presents a shock hazard that must be corrected by a qualified electrical Do not operate the Back UPS Call a qualified electrician to correct the building wiring fault The Back UPS has an inadequate battery runtime The battery is not fully charged The battery is near the end of useful life and should be repla2. table for an explanation of the transfer voltage sensitivity levels To select LOW sensitivity press and hold the ON OFF button until the LED flashes green To select MEDIUM sensitivity press and hold the ON OFF button until the LED flashes red To select HIGH sensitivity press and hold the ON OFF button until the LED flashes amber 7 To exit Program mode wait five seconds and all LED indicators will extinguish Program mode is no longer active LED Sensitivity Input Voltage Range Flashes Setting Utility Operation Recommended Use Green LOW 88 Vac to 142 Vac Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions Red MEDIUM 92 Vac to 139 Vac Factory default setting Use this setting under normal conditions Amber HIGH 96 Vac to 136 Vac Use this setting when connected equipment is sensitive to voltage and waveform fluctuations Service If the unit requires service do not return it to the dealer Follow these steps 1 2 APC Internet Telephone onus ENERGY STAR Review the Troubleshooting section of the manual to eliminate common problems If the problem persists contact APC Customer Support through the APC Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD displa
3. 650 VA 390 W Back UPS is connected to utility power and is switched on or off Output Total Amperage all outlets 12 A including UPS output Surge protection outlets provide protection from power surges or spikes ba da Voltage On Battery 115 Vac 8 Connect a printer scanner or other peripheral devices that do not need to remain on Frequency On Battery 60 Hz 1 during power outages or utility problems to the surge protection outlets Transfer Time 6 ms Typical 10 ms maximum Connect Network Protection AC Surge Protection Full time 340 Joules and EMI RFI Filter Full time Filtering AC Input Resettable circuit breaker Type Sealed maintenance free lead acid EAT Breaker BE550G RBC110 a BE650G1 RBC17 Out Ox Battery Average Life 3 5 years depending on the number of TA ie discharge cycles and environmental seul lamahobas uea Pon CAUTION Refer to botte Net Weight Replacement battery cartridge A of unit for safety markings a BE550G 12 Ib 5 5 kg BE650G1 14 lb 6 2 kg The Back UPS protects equipment connected to a 10 100 Base T ethernet from Dimensions 12inx7inx3in power surges when connected through the Back UPS dataline protection jacks Physical Length x Width x Height 30cm x 18 cm x 9 cm TM o e Temneein Fo lP FOC 4O PowerChute Personal Edition Software Storage Temperature 5 F to 113 F 15 C to 45 C Overview Operating Relative Humidity 0 to 95 condensing humidit Pe pera ame il see esa les i eae lesan Use
4. APC User Manual Back UPS BE 550G 650G1 by Schneider Electric Inventory Connect Equipment Q 0 0 POWER ON O REPLACE BATTERY O Q Q 000000 Battery Backup Surge Protection we Back UPS Surge Protection This unit is intended for indoor use only OO00000 00 Do not operate this unit in direct sunlight in GO O O O 7 A an contact with fluids or where there is excessive N obs dust or humidity Connect the Back UPS power cord directly to a wall outlet Do not use a surge protector or an extension cord Battery Backup Surge Protection Outlets yx KX Battery backup outlets provide protection to connected equipment when the Back UPS is turned on and connected to utility power Specification S Battery backup outlets receive power from the Back UPS for a limited period of time when a power outage or brownout condition occurs Voltage 120 Vac Nominal Battery backup outlets provide protection from power surges or spikes Input Frequency 60 Hz 3 Connect a computer monitor and other peripheral devices to the outlets Brownout Transfers 92 Vac Typical Over voltage Transfer 139 Vac Typical Surge Protection Outlets UPS Capacity BE550G 550 VA 330 W Surge protection outlets provide protection to connected equipment when the 4 battery backup outlets BE650G1
5. PowerChute Personal Edition software to configure the UPS settings Operating Elevation 0 to 10 000 ft 0 to 3000 m gt A 3 Protect your computer and other equipment during a power outage During a power This device complies with part 68 and part 15 of the FCC rules outage PowerChute will save any open files on your computer and safely shut it EMC Operation is subject to the following two conditions 1 This device may down When power is restored it will restart the computer not cause harmful interference and 2 This device must accept any Compliance he Configure the UPS to use features such as power saving outlets shutdown interference received including interference that may cause undesired i operation configuration and alarms Monitor the UPS for power usage and power events Note PowerChute is only compatible with a Windows operating system If you are using a Mac OSX use the native shutdown feature to protect your system See the documentation provided with your computer Connect the Battery The Back UPS is shipped with one battery cable disconnected Remove the Stop Connect the Battery label that covers the outlets Prior to connecting any equipment to the unit connect the battery cable to the unused battery terminal It is normal for small sparks to be seen when the battery cable is connected to the battery terminal Installation Use a USB cable to connect the Data port on the rear panel
6. ced Leave the Back UPS connected to utility power for 16 hours while the battery charges to full capacity As a battery ages the runtime capability decreases Contact APC at the Web site www apc com to order replacement batteries The connection from the Back UPS to the internet is lost during a power outage The modem has lost power Connect the modem cable into one of the Battery Backup Surge Protection outlets 2012 APC by Schneider Electric APC the APC logo Back UPS and PowerChute are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners Voltage Sensitivity Adjustment optional The Back UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment In situations where either the Back UPS or th e connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage 1 Connect the Back UPS to a wall outlet The Back UPS will be in Standby mode no indicators will be illuminated Press and hold the ON OFF button for 10 seconds The OnLine LED will illuminate alternately green amber red to indicate that the Back UPS is in Program mode The Power On Replace Battery LED will flash either green amber or red to indicate the current sensitivity level Refer to the
7. he Back UPS has not been turned on Press the POWER ON button The Back UPS is not connected to utility power there is no utility power available at the wall outlet or the utility power is experiencing a brownout or over voltage condition Make sure the power cord is securely connected to the wall outlet and that there is utility power available at the wall outlet Where applicable check that the wall outlet is switched on The battery is not connected Connect the battery Refer to Connect the Battery on page 1 of this manual In the event that the Back UPS receives no utility power and the battery is connected a cold start can be initiated Press and hold the Power On button until the Back UPS emits two beeps tone The Back UPS is on the Replace Battery LED flashes and the unit emits a constant The battery is disconnected Refer to the Connect the Battery on page 1 Connected equipment loses power A Back UPS overload condition has occurred Remove all nonessential equipment connected to the outlets One at a time reconnect equipment to the Back UPS Charge the battery for 24 hours to make sure it is fully charged If the overload condition still occurs replace the battery The Back UPS battery is completely discharged Connect the Back UPS to utility power and allow the battery to recharge for eight hours PowerChute software has performed a shutdown due to a power
8. is near a total discharge The Back UPS is supplying battery power to the battery backup outlets green flashes state The green LED illuminates with rapid The Back UPS emits rapid beeping every 1 2 second Beeping stops when utility power is restored or the Back UPS is turned off Replace Battery The battery is disconnected The battery needs to be charged or replaced e Replace Battery LED flashes e Replace Battery and Power On Constant tone Back UPS is turned off Constant tone qualified electrical The building wiring presents a shock hazard that must be corrected by a illuminates red LEDs flash alternately Overload Shutdown None Constant tone Back UPS is turned off While on battery power an overload condition has occurred in one or more of the battery backup outlets while the Back UPS is operating on battery power Sleep Mode None The Back UPS beeps The beeping stops when While on battery power the battery is completely discharged The once every four e Utility power is restored Back UPS will awaken once utility power is restored seconds e If utility power is not restored within 32 seconds e The Back UPS is turned off Building Wiring Fault Building Wiring Fault LED None The Back UPS is unplugged from the wall outlet or is plugged into an improperly wired outlet Troubleshooting Problem and Possible Cause Solution The Back UPS will not turn on T
9. of the UPS to the USB port on your computer If the Back UPS came with a PowerChute CD insert the CD into your computer and follow the on screen instructions If the Back UPS did not come with a PowerChute CD go to www apc com and download the software free of charge Turn On the Back UPS Press the POWER ON button located on the top of the Back UPS The Power On Replace Battery LED will illuminate and a single short beep will be audible to indicate that the Back UPS is providing protection for connected equipment O Press the battery compartment cover release tab located on the rear side of the unit Slide the battery cover off Connect the battery cable securely to the battery terminal The Back UPS battery charges fully during the first 16 hours while connected to utility power The Back UPS battery will charge while the Back UPS is switched on or off and is connected to utility power Do not expect full battery run capability during the initial charge time If the red Building Wiring Fault LED located on the side of the Back UPS illuminates do not operate the Back UPS Have a qualified electrician correct the building wiring fault Reinstall the battery compartment cover Be sure that the release tab locks into place Warranty The standard warranty is 3 years in the USA and Canada 2 years in all other regions from the date of purchase APC standard procedure is to replace the original unit with a factory reconditi
10. oned unit Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support APC will ship the replacement unit once the defective unit is received by the repair department or cross ship upon the provision of a valid credit card number The customer pays for shipping to APC and APC pays ground freight transportation costs back to the customer Wall Mount Installation Horizontal installation use 2 screws 7 3 186 3 mm apart Vertical installation use 2 screws 5 4 137 2 mm apart e Allow 5 16 8 mm of the screw to protrude from the wall Replace Battery Use only approved APC replacement battery cartridges Deliver used batteries to a battery replacement facility in the packaging provided by APC with the replacement battery cartridge To order replacement battery cartridges contact APC Status Indicators Status LED Indicator Audible Indicator On Audible Indicator Terminates Power On The Back UPS is supplying utility power to connected equipment The green LED illuminates None N A On Battery Back UPS supplying battery power to battery backup outlets The green LED illuminates The LED is not illuminated during the beeps Back UPS beeps 4 times every 30 seconds Beeping stops when utility power is restored or the Back UPS is turned off Low Battery warning and the battery
11. y on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions Pack the unit in the original packaging whenever possible to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE UPS BATTERIES before shipping The United States Department of Transportation DOT and the International Air Transport Association IATA regulations require that UPS batteries be disconnected before shipping The internal batteries may remain in the UPS Write the RMA provided by Customer Support on the outside of the package Return the unit by insured pre paid carrier to the address provided by Customer Support Customer Support Worldwide http www apc com 888 272 3858 Select models are ENERGY STAR qualified For more information go to www apc com site recycle index cfm energy efficiency energy star EN 990 4878 11 2012
Download Pdf Manuals
Related Search