Flasher Utility
Contents
1. nneensenneennnennnnnnennnnnnnennnnnnnennnnnnnennnnennennnnenneennnenneen nennen nnenneen nennen 15 3 Hardware and Software configuration fOrmM sisi 16 4 Documentation Comment Form nuusrsnssnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnannnnnnnnnannnnnannnnnannn 17 5 Trademarks Rd eine ccatuceresetucesesecteceescauntveeusunes ecucueessateeres 19 QUANCOM Informationssysteme GmbH Il QUANCOM 1 Overview INFORMATIONSSYSTEME Zusammenfassung 1 1 Customer Communication QUANCOM wants to receive your comments on our products and manuals We are also interested in the applications you developed with our products and we want to help if you have problems with them To make it easy for you to contact us this manual contains comment and configuration forms for you to complete These forms are in chapter Documentation Comment Form at the end of this manual 1 2 Changes in this manual and software updates QUANCOM products are distinguished by their constant further development You can see all the actual information of the changes in the README file on the installation disk or CD You can always get more information and free software updates on our internet websitewww quancom de QUANCOM Informationssysteme GmbH 1 3 Our experience is your profit QUANCOM is specialised in development of hard and software QUANCOM has become one of the leading suppliers of measuring and automation technology i2. or software products please add them to this configuration form Include additional pages if necessary QUANCOM Informationssysteme GmbH Name Company Address Phone Fax Computer Brand Processor Operating System Display Adapter Mouse QUANCOM board Other adapters installed Hard disk capacity free The problem is List any error messages The following steps cause the problem to recur 4 3 Hardware and Software configuration form This form helps you to list your hardware and software settings Complete this form each time you change your software or hardware configuration and use this form as a reference for your current configuration Complete this form accurately before contacting QUANCOM Informationssysteme GmbH for technical support so that our application engineers can answer your questions more efficiently QUANCOM Informationssysteme GmbH 16 17 e QUANCOM Product Name Name of board Interrupt Level DMA Channel Basis I O Address Operating system e Other Information Computer brand and Model Processor Clock Frequency Type of Video Board installed DOS Version Programming Language Programming Language Version e Other Boards in System Basis I O Address of other Boards DMA Channels of other Boards Interrupt Level of other Boards 4 4 Docume
3. Express is registered trade mark of PCI Special Interest Group National Instruments LABVIEW is registered trade mark of National Instruments Corporation Agilent VEE is registered trade mark of Agilent Technologies By other product and company names that are mentioned in this manual it may deal with trademarks of the respective owners QUANCOM Informationssysteme GmbH
4. Flasher Utility QUANCOM Informationssysteme GmbH Copyright QUANCOM Informationssysteme GmbH Alle Angaben in diesem Handbuch sind nach sorgf ltiger Pr fung zusammengestellt worden gelten jedoch nicht als Zusicherung von Produkteigenschaften QUANCOM haftet ausschlie lich in dem Umfang der in den Verkaufs und Lieferbedingungen festgelegt ist Weitergabe und Vervielf ltigung dieses Handbuches und die Verwertung seines Inhaltes sowie der zum Produkt geh renden Software sind nur mit schriftlicher Erlaubnis von QUANCOM gestattet Anderungen die dem technischen Fortschritt dienen bleiben vorbehalten Wesseling M rz 2012 Version 4 2 0 Flasher Utility Inhaltsverzeichnis Kapitell Overview 1 1 Customer Communication uesssesnsnnnnnnnannnnnnnnnnnnnnnnnnnnnannnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnannnnnannn 1 2 Changes in this manual and software updates es 1 3 Our experience iS your profit ennnnennnnnnnennnnnnenneennss 2 Kapitel Il Installation amp Usage 2 1 Installation 2 4 22042 20222000 nn a a 3 2 Flashing the Module 1 AER REAA 4 3 Flashing modules with FPGA Chip rureunsesnnnnnannnannnnnannnnnannnnnnnnnannnnnnnnnnnnnnnnnnnnnannnnnnnnnn 7 Kapitel II Possible error Message 11 1 Troubleshooting 2z 4z 2 04 u02000000000 000 sisi iii iii 12 Kapitel IV Annex 13 1 Customer Communication and H lp s ennnennnnnss 13 2 Technical support form
5. IB Allgemein Karten Manager Einstellungen H PWDOG1 2 USBPROTO1 Device 0 DIP Switch Setting 0 USB Firmware Version 91 00 Eigenschaften Hinzuf gen Entfernen Cancel Apply QUANCOM Informationssysteme GmbH 11 Il QUANCOM 3 Possible error Message INFORMATIONSSYSTEME Zusammenfassung If the modules firmware is too old an error may occur during the flashing process The following chapter explains how to handle this QUANCOM Informationssysteme GmbH 3 1 Troubleshooting Some older firmware versions may cause this error code 8 QUANCOM USB Software Update x r Select Card USBOPTORELS Device0 Flash Cancel PwDOG1 2 Device Select fle Ln x ly Programmer e Flashing the device failed This flash application needs OLIB Version gt 2 3 160 to be installed See http www quancom de glib for updates QUANCOM Informationssysteme GmbH Germany Copyright c 2003 2009 If that is the case you have to restart the flasher tool and repeat the flash process choosing the new USBFLASH device which is shown instead of the former module QUANCOM USB Software Update xi r Select Card TERT PwDOG1 2 Device Select file ly Programmer Flasher flasher_gflashdll fw_usbunil Browse This flash application needs OLIB Version gt 2 3 160 to be installed See http www quancom de qlib for update
6. escribed Select your card and then press the Flash button QUANCOM USB Software Update USBPROTO1 Device PwD0G1 2 Devicel BTOWSE QUANCOM Informationssysteme GmbH A new window appears wich displays the current firmware version Then press OK Never select Lattice FPGA otherwise your card will be destroyed in the flash process The Lattice FPGA file can be obtained upon request from us 8 QUANCOM USB Software Update x Select Card USBPROTO1 Device Flash PwDOG1 2 Devicel Which chip is to be updated q xi Select Hardware Chip oK USB Firmware Version 91 00 Lattice FPGA Cancel be installed See hit Arm quancom de dib for updates QUANCOM Informationssysteme GmbH Germany Copyright c 2003 2009 QUANCOM Informationssysteme GmbH Select the latest hex file and then press Open Open J x flasher_gflashdll ve EB B fw_usbcpu_uni9100 he fw_usbcpu_uni9100 hex Flash File hex El u Now the flash process begins Once this was done successfully you will see the following message USBFLASH Device FwDOG1 2 Device C Mflash fw_ QUANCOM Informationssysteme GmbH You can check whether the update was successful if you follow Start gt All Programms gt QLIB 32 bit gt QLIB Configuration Utility Click on the tap Card Manager and check the USB Firmware Version Eigenschaften fiir QL
7. n industry At its design centres QUANCOM has developed an impressive range of products Il QUANCOM 2 Installation amp Usage Zusammenfassung In the following section the installalation of the flasher and the flashing procedure is described Some modules have an additional FPGA Chip on board where the flash process is differs from the standard procedure but is also described in this later manual QUANCOM Informationssysteme GmbH 2 1 Installation The Firmware Update Tool is automatically installed with the QLIB Ver 2 3 xx or higher It can be found at Start gt All Programms gt QLIB 32 Bit gt Update gt Firmware Update Tool gt im Programs gt gt Help gt Firmware Update Tool To get the latest version of the QLIB and Firmware Update Tool please visit http www quancom de qlib QUANCOM Informationssysteme GmbH 2 2 Flashing the Module If you use an USBPROTO USBCPU1 USBCOUNTER1 or USBGPIB please follow the flash tutorial flashing modules with a FPGA To update the firmware of the module call the flasher tool as previously described Select your card in the list and then press the Flash button QUANCOM USB Software Update x Select Card USBOPTORELS Device PwDOG1 2 DeviceD Browse c This flash application needs OLIB Version gt 2 3 160 to be installed See http www quancom de qlib for updates QUANCOM Informationssysteme GmbH Germany Cop
8. ntation Comment Form QUANCOM Informationssysteme GmbH would like you to comment on the documentation supplied with our products This information helps us to provide you with quality products to meet your needs Please include additional pages if necessary Title Flasher Utility Edition Date 16 03 2012 Please comment on the completeness clarity and organisation of the manual If you find errors in the manual please record the page numbers and describe the errors Thank you for your help QUANCOM Informationssysteme GmbH Name Company Address Phone Fax Comment Mail to Fax to Address support quancom de 49 2236 89 92 49 QUANCOM Informationssysteme GmbH In der Flecht 14 50389 Wesseling Germany QUANCOM Informationssysteme GmbH 18 19 4 5 Trademarks Linux is registered trade mark of Linus Torvalds MS MS DOS Microsoft Visual Basic Windows Windows Vista XP 2000 NT ME 98 95 is registered trade mark of Microsoft Corporation XT and PS 2 are trade marks and IBM OS 2 and AT are registered trade mark of International Business Machines Corporation Intel Pentium is registered trade mark of Intel Corporation USB is registered trade mark of USB Implementers Forum Inc JAVA is registered trade mark of Sun Microsystems DELPHI and Pascal are registered trade mark of Borland Corporation PCI is registered trade mark of PCI Special Interest Group PCI
9. s QUANCOM Informationssysteme GmbH Germany Copyright c 2003 2009 QUANCOM Informationssysteme GmbH Il QUANCOM 4 Annex INFORMATIONSSYSTEME Zusammenfassung 4 1 Customer Communication and Help Did you need help Tip Important Contact 13 If you don t know how to go on during the installation or operation of your QUANCOM board please consult this user s guide first You can find an ASCII text file README TXT which includes changes made after printing of this user s manual on the QUANCOM installation CD Informationen bereit If you have further questions please contact our support team For this case please prepare the following information Exact type of the board Version of the driver Version of the QLIB Operating system hardware equipment and bus system Name and version of the program which reports the failure A detailed failure description To make sure please try to reproduce the failure and describe exactly which steps led to this failure Die QUANCOM Internet Webseite www quancom deThe QUANCOM internet website http www quancom de Per Fax QUANCOM Informationssysteme GmbH QUANCOM Informationssysteme GmbH 49 22 36 89 92 49 Per E Mail support quancom de Adress QUANCOM INFORMATIONSSYSTEME GmbH In der Flecht 14 50389 Wesseling Wenn Sie Hilfe brauchen erreichen Sie uns unter QUANCOM Hotline Deutschland If you need
10. urgent help call QUANCOM Hotline Germany 0 22 36 89 92 20 Monday Thursday from 9 00 to 18 00 Friday from 9 00 to 17 00 14 Aktuelle Treiber Auf unserer Internetseite http www quancom de k nnen sie immer die neusten Treiber Versionen und Updates finden Zudem finden Sie ebenfalls viele andere Informationen und die Frequently asked questions FAQ s Bevor Sie uns kontaktieren berpr fen Sie ob die neueste Version der QUANCOM Software installiert ist Reparatur Wenn Sie nicht genau wissen ob de QUANCOM Karte defekt ist rufen Sie unsere QUANCOM Hotline an Tel 49 22 36 89 92 20 Bevor Sie uns die Karte zur Reparatur schicken rufen Sie unsere Hotline an Tel 49 22 36 89 92 20 Wenn Sie uns die Karte zur ckschicken legen Sie diese bitte in die Originalverpackung oder eine ad quate Verpackung um einen Transportschaden zu verhindern Zus tzlich bitten wir Sie uns eine Kopie der Originalrechnung mitzuschicken 4 2 Technical support form If you have internet access please enter the following URL in your browser http www quancom de quancom qshop nsf techniksupport OpenForm amp eng Else photocopy this form and use the copy of this form as a reference for your current configuration Complete this form before contacting QUANCOM Informationssysteme GmbH for technical support and our applications engineers may answer your questions more efficiently If you are using any other QUANCOM hardware
11. yright c 2003 2009 QUANCOM Informationssysteme GmbH A new window appears which displays the current firmware version Choose the shown entry Then press OK USBOPTORELS Devicel PWDOG1 2 Device Which chip is to be updated USB Firmware Version 1 30 Select the latest hex file and then press Open The latest firmware version can always be found at our homepage Link to firmware flash v fw_usbunii34 hex fw_usbunil 34 hex Flash File hex u QUANCOM Informationssysteme GmbH Now the flash process begins Once this was done successfully you will see the following message USBFLASH Devicel PwD0G1 2 Device flasher C Mflash fw_ You can see that the update was successful if you follow Start gt All Programms gt QLIB 32 bit gt QLIB Configuration Utility Click on the tap Card Manager and check the USB Firmware Version Eigenschaften f r QLIB m PWDOG1 2 USBOPTORELS Device 0 DIP Switch Setting 0 D LISB Firmware Version 1 34 net Hein Emten QUANCOM Informationssysteme GmbH 2 3 Flashing modules with FPGA Chip The flash process is different for the following cards because they have another chip FPGA which can also be programmed via the Firmware Upgrade Tool e USBPROTO e USBCPU1 e USBCOUNTER1 e USBGPIB To update the firmware of the module call the flasher tool as previously d
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