Administrator Guide
Contents
1. Once you receive an e mail with the test key enter it in the field Registration Key in the Web manager on the computer with the running server and without an Internet connection and click on Register 2010 2015 TrueConf All rights reserved www trueconf com 9 TrueConf Server Administrator Guide amp TrueConf Server Activatic x gt C D localhost admin reg begin W TrueConf Server trueconf name vcs TrueConf Server Activation You have to register TrueConf Server in order to activate it You can request a free registration key or buy an extended license Registration Key Server name should be unique Example videoserver your company com See the help section or contact TrweConf support by phone 1 347 TRUECNF 878 3263 or write us at sales trueconf com You have initiated offline registration process Open the file you received by e mail to continue this process Please enter registration data above to register the server over the Internet Continue offline registration Tr s prodat s the part of the amont Server v4 3 1 1377 Gomme and s adad to configure and control server PCCard Server c 2010 2045 Traa LLC Al ris rare In the registration window a new button will appear Create registration file Clicking on it will generate a file that you will need to send amp TrueConf Server Activatic x Wu e gt C D localhost admin reg begin offline 1 W TrueConf Server trueconf2. This product is the pirt of the TrucCort Server 14 20 1324 Ecore and is echec to configure and control server TruaCort Server 0 2030 2014 TrucCorf LLC Al rights v reserved 1 by ckecking this field you limit the access to controlling your server 2 by default the Subnets field displays the subnets that can be controlled If you want to change the list make the edits and click Apply 3 to ensure that TrueConf Server works with other products through the Internet in federation the network administrator should connect to Directory To secure the connection he must use secret security key After it is generated click on Apply 5 4 Users Group of Settings 5 4 1 Tab User accounts The maximum number of accounts in the free version of TrueConf Server Free is 6 2010 2015 TrueConf All rights reserved www trueconf com 27 TrueConf Server Administrator Guide UBOEP User Accounts AM Server status running registered lt D localhost admin users list PS TrueConf ub0ep trueconf name vcs General About User Accounts Settings All users Network Network Settings User Accounts 3 SMTP H 323 Gateway Web Search enter name or TrueConf ID lt _ Settings Security Users User Accounts Groups Aliases User Storage Group Conferences Recordings Endpoints Help Y Ths procuct i the pat of thie Tue Sener vt LOIN lcerme and Is needed D config
3. SMTP Section 5 2 3 SIP Gateway Section 5 2 3 1 SIP terminal calling format from TrueConf Client 5 2 3 2 Invitation of TrueConf customer to the conference that is held on the SIP server 5 2 3 3 Inviting SIP endpoint into a conference in TrueConf Server 5 2 3 4 Connection using CID Conference ID 5 2 3 5 Connection to the fixed name groupconf 5 2 3 6 Invitation to the conference from TrueConf Client 5 2 3 7 Connecting to an IP camera in a video conference 5 2 3 8 Problems and Solutions 5 2 4 H 323 Gateway Section 5 3 Web Group of Settings 5 3 1 Settings Section 5 3 2 Security Tab 5 4 Users Group of Settings 5 4 1 Tab User accounts 5 4 2 Tab Groups 5 4 3 Tab Aliases 5 4 4 Tab User storage 5 4 4 1 Registry Mode 5 4 4 2 LDAP Mode 5 5 Group Conferences Group of Section 5 5 1 Symmetric Group conference Symmetric 5 5 2 Asymmetric conference Asymmetric 5 5 3 Role based conference Role based 5 6 Recordings Section 2010 2015 TrueConf All rights reserved www trueconf com 4 TrueConf Server Administrator Guide 5 7 Endpoints Section 5 7 1 Sound capture and playback information 5 7 2 Video capture device information 5 7 3 DirectX information 5 7 4 DirectX features description 5 7 5 Connection information 5 7 6 Network Test information 5 7 7 Last conference information 5 7 8 System information 5 7
4. 9 Events leading to the updating of information about the Endpoint 6 Client Application Connection 6 1 Connection using auto discovering 6 2 Configuring the client application without using auto discovering 7 Set up of the previously installed client application to work with the video conferencing server 7 1 Manual configuration 8 Federation between servers 9 Server Diagnostics 9 1 Server status 9 2 Server s log files 9 3 Change the server language 10 Troubleshooting 10 1 Server does not start 10 2 Information shown in manager program is corrupted or couldn t be saved 2010 2015 TrueConf All rights reserved www trueconf com 5 TrueConf Server Administrator Guide 1 General Information 1 1 TrueConf Server Components 1 1 1 Server Side TrueConf Server TrueConf Manager 1 1 2 Client Side TrueConf Client Note See TrueConf Client application user guide to learn how to install and configure TrueConf Client application 1 2 TrueConf Server Components Description 1 2 1 TrueConf Server This component is a software video server It gets installed as Windows operating system service and provides Client authentication and authorization Client connection including connection through NAT s and proxy servers Media stream retranslation when direct stream translation is not possible Communication between remote servers connected to the opt
5. Invalid IP address in the TrueConf Server configurations SIP terminals cannot connect with TrueConf Server TrueConf Server is offline or has intermediate status Absent or incorrect parameters of TrueConf Sever on the SIP terminal No network Solution of the problem Check rightness and correspondence of the data in the SIP Gateway tab of the configuration wizard e Address an IP address of the network interface used for TrueConf gateway e Server IP of the host interface which is used for VoIP SIP server Run TrueConf Server by clicking System Start Indicate valid IP address and TrueConf Server port in the parameter window of the SIP terminal Check network connection on the PC with SIP terminal if SIP terminal is installed on the PC To do 2010 2015 TrueConf All rights reserved www trueconf com 23 TrueConf Server Administrator Guide Te gonnecti on is yi QU can command with IP address of Description ossible reason ol tion OF gt probi em jon of thy onf Server is installed There is no video and audio in the conference PTEE I Make sure that SIP terminal supports one of audio between TrueConf nedolistion codecs G 711 alaw ulaw G 728 G 729a and Server and SIP video codecs H 264 H 263 terminal 5 2 4 H 323 Gateway Section amp amp UBOEP H 323 Gateway x G D localhost admin networ E9 TrueConf Settings on this page are de
6. and or audio mute feature TCP and UDP transport Note You can find information on how to connect client application to server in the Client Application Connection section of this document 1 3 Recommended configuration for TrueConf Server system server a Dual Core processor 1GB RAM 20Gb free hard disk space 100 Mbit s Ethernet MS Windows Server 2000 2003 2008 operating system 1 4 Recommended configuration for TrueConf Server client terminal Intel or AMD Processor with 2 GHz or higher clock speed 512 MB of RAM and 100 MB free hard disc space Windows 2000 XP Vista 7 operating system 256 kbps network connection in both directions Webcam Full duplex sound card Headset in order to avoid echo 1 5 Recommended configuration for the use of HQ mode Windows 2000 XP Vista 7 operating system CPU Intel Core 2 Duo E6400 AMD 64 X2 4200 1GB RAM DirectX 9c compatible video card at least 256 MB RAM Note To learn more about the use of TrueConf Server client application please refer to the Client Application Manual which is also included into the system documentation package 2010 2015 TrueConf All rights reserved www trueconf com 7 TrueConf Server Administrator Guide 2 Server setup and registration When TrueConf Server software is installed and server computer is connected to the network then the rest of server configuration will tak
7. application TrueConf Client organize conference on the SIP server MCU invite terminals to the conference add to the conference TrueConf ID you used to login to the client application TrueConf Client as TrueConf_ID IP where IP gateway address of the TrueConf Server which is indicated in the SIP Gateway tab 5 2 3 3 Invitation of the SIP terminal to the conference that is held on the TrueConf Server There are two ways ot inviting a SIP endpoint into a video conference from Address book of TrueConf Client application or from TrueConf Web Manager 1 From Address Book in TrueConf Client application Do the following add SIP endpoint to the Address book in the following format sip user host where host is IP address or a domain name call it by a double click on the name of the subscriber 2010 2015 TrueConf All rights reserved www trueconf com 21 TrueConf Server Administrator Guide 2 from TrueConf Web Manager to do this create and plan a group video conference using the tab Group conferences enter SIP endpoint as a participant of the conference In the indicated day all the participamts will be invited to the conference 5 2 3 4 Connection using CID Conference ID If several group conferences are organized on TrueConf Server you can choose the conference directly from the SIP terminal For that Organize a group conference in the Group Conferences tab of TrueConf Server c
8. by default You can manage the user information with the help of LDAP Directory standard management tools For Active Directory the user rights can be defined depending on the Active Directory group to which a user belongs To activate this mode put a checkmark in the Turn LDAP mode on box and click on the appeared button LDAP Setup LDAP settings form will open in Web Manager tool of the Server 2010 2015 TrueConf All rights reserved www trueconf com 34 TrueConf Server Administrator Guide UBOEP LDAP CG D localhost admin idap settings fa Se Server status running registered PS TrueConf ub0ep trueconf name vcs System r About LDAP Settings Server settings Network Network Settings Server Type Active Directory Y _ MTP SM SIP Gateway p _ Aanced ES 1 LDAP Server type 2 connection to the LDAP in the safe mode Only in this case safe transmission of the user information through the network is ensured 3 automatic choice of the LDAP server 4 manual choice of the LDAP server 5 in the automode the LDAP server can be chosen among the servers by default of the DNS domain specified in this field Default servers are being chosen according to the relevant DNS notes of SRV type For Active Directory DNS domain name AD can be indicated here 6 LDAP server address and port 7 core LDAP
9. by default is used for making calls to Call_ID of a user sip james78 1 IP address or host name of the server which is used for calls in the PSTN 2 account of the VoIP Server SIP Proxy for the gateway 3 password to the account of the VoIP server SIP Proxy which is used for the gateway in the system 4 registration mode on a third party SIP server using REGISTER request Possible entries off REGISTER request cannot be sent au thorisation is performed during a call permanent automatic authorisation on each server s launch available untill the server shutdown 2010 2015 TrueConf All rights reserved www trueconf com 20 TrueConf Server Administrator Guide before call REGISTER request is sent di rectly before a call and is supported during a call only 5 instead of plus symbol enter in the field the international prefix e g prefix for calls from Russia 8 10 Thus when dialing 7 926 123 45 67 it will be automatically substituted with 8 10 7 926 123 45 67 If you place the mouse cursor over the field a popup tip will appear 6 display of the status of the connection to the SIP server Possible values connected connection with the SIP VoIP server has been established wrong authorization authrization error wrong login or password invalid server incorrectly specified SIP VoiP server 7 saving the changes 8 by default all IP addresses are used You can un check the field and add the addresse
10. context 8 TrueConf Server authorization modes on the LDAP server 9 authorization parameters on the LDAP server 10 after choosing this option the users can automatically get authorized in the system by using the current Windows user account The option is available only for the systems working on the basis of Microsoft Active Directory For NTLM authentication work it s necessary that the server on which TrueConf Server software is installed is located in the same AD domain with the users 11 for Active Directory in this field it s possible to indicate LDAP group of users who can get authorized on the TrueConf Server To choose a LDAP group using the Browse button you need to fill in the spaces for connection to the LDAP server Server Settings and Authentication including Base DN field After choosing the group click on Apply 12 saving a changes 13 additional LDAP parameters Allow to adjust the parameters to other types of LDAP servers 14 back on page User storage When changing from LDAP Mode to Registry mode it is possible to import user data To do this choose the Registry mode in the User Storage tab tick on Import User Information and click on Switch Note The users passwords are not imported After being imported the users accounts are marked as 2010 2015 TrueConf All rights reserved www trueconf com 35 TrueConf Server Administrator Guide inactive see description in the Use
11. restores the default letter templates 6 editable example of subject and body of the letter about the missed call to unregistered users 7 editable example of subject and body of the letter about the missed call to registered users 8 by placing a checkmark in this box you activate an automatic notifications feature that will notify users about taking part in a conference Each of the chosen participants will receive an 2010 2015 TrueConf All rights reserved www trueconf com 19 TrueConf Server Administrator Guide invitation e mail If the conference is One time the user will receive an invitation immediately if the con ference is Recurrent the invitation will be sent directly before its start 9 template of the invitation to a group conference 10 saving the changes made Note Server logs time of the call name of the caller username This information is substituted by the server in the template using tags e recipient_display_name name e caller_display_name display name of the caller e Ccaller_call_id id of the calle e missed_call_time time of the call 5 2 3 SIP Gateway Section Components of this tab allow to configure parameters of the SIP gateway The maximum number of SIP connections in the free version of TrueConf Server Free is 1 lt ES TrueCont VolP Server is used for making calls to phones tel 89261112233 SIP Proxy
12. 172 31 127 At this point the installer does not open a port in the firewall for TrueConf Web Manager If the administrator wants to administer the server from a remote machine he she needs to make sure that the server firewall allows connecting on the port on which TrueConf Web Manager is launched TrueConf Web Manager port is determined during the server installation By default port 80 is selected If it is taken 8888 is selected If it is also taken the user selects the port in the installation dialog window if the port is not 80 then it is visible in the browser address bar after the colon in the hostname http localhost 8080 To access TrueConf Web Manager from the machine on which the server was installed you will not need any password the host in the browser localhost or 127 0 0 1 Remote access requires authorization with the accounts of the Windows users from the group TrueConf Server Admin When the server is installed the user account is added to this group To give another user access to TrueConf Web Manager the administrator must add the user account to the TrueConf Server Admin group 2010 2015 TrueConf All rights reserved www trueconf com 14 TrueConf Server Administrator Guide 5 Configuring Server 5 1 General Group of Settings 5 1 1 About Section This page contains details on the license registered contact person and available extensions used by the server You can re register your serv
13. 4 3 1 1372 Berne and is neaded Lo configure and control server TruCont Server c 2010 2015 TrueConf LLC AN rights reserved When offline registration is successfully finished the Web manager will notify that the server is registered Step 4 The server will start using all computer IP addresses on a default TrueConf port 4307 If you are installing the server behind the firewall or NAT and some clients will be using the server outside the firewall or NAT you should open and or forward port from client connections Note For more information see the Network section Step 5 In left menu select Users then select User Accounts tab and add the desired users Step 6 For the users to start video conferencing the link to the guest page must be distributed among them On this page they can download client application for all operating systems Guest page is available at http localhost guest link may be different ac cording to the settings of the server For example if the port 8888 was cho sen during the installation the guest page will be available at http localhost 8888 guest You can find the link to the guest page in the Web Settings Tab on the server settings page On the guest page the user can download client applications for Windows OS X Linux Android and iOS 2010 2015 TrueConf All rights reserved www trueconf com 11 TrueConf Server Administrator Guide amp Guest page x C fi 192 1
14. 4 TrueConf TrueConf Server Video Conferencing System Administrator Guide 2010 2015 TrueConf All rights reserved www trueconf com TrueConf Server Administrator Guide About this document This document is part of TrueConf Server video conferencing system documentation package and contains instructions on installation setting up and use of the system s server part For effective work with the document basic level of IT and network literacy is required Contact Information TrueConf Tel 1 347 8783263 General inquiries info trueconf com Sales inquiries sales trueconf com Support inquiries support trueconf com 2010 2015 TrueConf All rights reserved www trueconf com 3 TrueConf Server Table of Content 1 General Information 1 1 TrueConf Server Components 1 1 1 Server Side 1 1 2 Client Side 1 2 TrueConf Server Components Description 1 2 1 TrueConf Server 1 2 2 TrueConf Web Manager 1 2 3 TrueConf Client 1 3 Recommended configuration for TrueConf Server system server Administrator Guide 1 4 Recommended configuration for TrueConf Server client terminal 1 5 Recommended configuration for the use of HQ mode 2 Server setup and registration 3 Server installation 4 Administering the Server 5 Configuring Server 5 1 General Group of Settings 5 1 1 About Section 5 1 2 Settings Section 5 2 Network Group of Settings 5 2 1 Network settings Section 5 2 2
15. 68 66 79 ub056 trueconf name vcs This is TrueConf Video Conferencing Server web page You wil need cient application to make video cals 7 pesoword and press ox our serv sY you are not able to connect to your server after In case of any questions contact this server administator Emal Contact name 6 20102014 Tr Co LLC Al nights served Loomne agreement Step 7 Distribute the link of the client application to be installed on end user com puters Note For more information see the Client Application Connection section TrueConf Server is ready to work Now you can configure other server settings You can find description of other server manager tabs later in this document 2010 2015 TrueConf All rights reserved www trueconf com 12 TrueConf Server Administrator Guide 3 Server installation To install the server components use your installation package You will need a registration key Locate and run installation package Follow the installation prompts After the installation finishes in your browser will launched web interface to configure the TrueConf Server 2010 2015 TrueConf All rights reserved www trueconf com 13 TrueConf Server Administrator Guide 4 Administering the Server Server can be administered from any computer in the same local network where it is installed The access is limited to the following ranges of IP addresses 10 192 168 172 16
16. RTSP protocol Connecting from TrueConf Client application For a video call paste rtsp_url in the address bar and click on Call rtsp_url is an individual RTSP address of the camera it s format depends on the vendor model and camera s mode For example the cameras by Axis rtsp IP axis media media amp When pasting replace the IP with the real IP address of the camera and symbols with 2f The final version may look like this rtsp 2f 2f217 17 220 110 2faxis media 2fmedia amp Invitation to a group conference add the IP address of the camera to the address book beforehand Choose the group video conference and invite the participants If the event is already taking place go to the Address book choose the IP camera from the contact list and click on Invite to the conference Connecting from Web Manager for the administrator fireate a group conference in the tab Group conferences enter the address of the IP camera in the field Add by ID and click on Add run the video conference 2010 2015 TrueConf All rights reserved www trueconf com 22 TrueConf Server UBOEP Create New Grou x Administrator Guide e eC localhost admin conferences create E TrueConf ub0ep trueconf name vcs a Create New Group Conference r nwona parameters 5 2 3 8 Problems and Solutions SIP terminals do not connect with TrueConf Server Description Possible reason
17. access to registry or registry is corrupt Workaround Grant read write access to registry Open manager as a user with administrator rights if needed Reenter the information 2010 2015 TrueConf All rights reserved www trueconf com 48
18. cutm_medium app amp utm_source TCS amp utm_campsign confiqurator amp utm_conten Qf 2 O Language Engish v TrueConf Server Free Get a Registration Key Picts marked wth an asera are required Company Phone 1 347 TRULCUWT 1 347 878 3263 Eral sabre treecon com A registration key will be sent to the email address that you provided 2010 2015 TrueConf All rights reserved www trueconf com 8 TrueConf Server Administrator Guide f ea 4 TrueConl Server Actwatic x SR TrueCord Server free Tn x ah TrueConl Server Docum x R C B hups truecontcom server key finish AS M 1 247 TRUECNFE 1 347 878 3263 Treco ortimde Personal Ares ing Equipment Download Support About Blog Language English v The registration key has been sent Thank you for signing up with ust A lette with the rogetation tey has been sent to esal jaceson ueconty BOTE Do not Of there is no auch ensi pease check your SPAM folder or revend the ead by doing on asend dose the window unt you receive an email from us witht your reget aton bey Incase of any Gffndses please contact ws santuen com o by phone 1 547 TRUECRE 1 347 578 3263 Note The key should be delivered in 15 minutes maximum If this did not happen try again or check the SPAM folder in your email client Return to the page of TrueConf Server settings and enter the registration key you have just receive
19. d Apply Using the Add button you can set an additional access point you should input an IP address for the access in the drop down window in the Host field port and protocall TCP or UDP By clicking any access point in the list a similar editing window will open If you click the Reset button all changes will be reverted to the previous saved state 8 as explained above after registered the TrueConf Server on the external gatekeeper you can make calls to the server using its registration data h323 id and or Dialed Digits E 164 This section is used to determine the recipient of these numbers Enter the TrueConf ID or Conference ID CID of the recipient in the input field and press Apply If left empty calls to the client application of the TrueConf Server will be rejected 5 3 Web Group of Settings This tab contains settings of external web pages that are available to unregistered users 5 3 1 Settings Section 2010 2015 TrueConf All rights reserved www trueconf com 25 TrueConf Server Administrator Guide 4 UBOEP Web Settings C D localhost admin web settings a E TrueConf ub0ep trueconf name vcs The Settings section includes the following options 1 contains the URL of the page with the download links and configuration information for the client applications for various operating systems TrueConf Server administrator can distribute the URL amon
20. d by e mail Press Register to continue amp TrueConf Server Activatic x YY e CB localhost admin reg begin PS TrueConf Server trueconf name vcs TrueConf Server Activation You have to register TrueConf Server in order to activate it You can request a free registration key or buy an extended license Server name should be unique ample videoserver your company com See the help section or contact TrueConf support by phone 1 347 TRUECNF 878 3263 or write us at sales trueconf com You have initiated offline registration process Open the file you received by e mail to continue this process Please enter registration data above to register the server over the Continue offline registration Tr s pratat tthe part of tive PunGas Server w4 3 11772 Basme and ds remade to congue ad arty server Puar Server K 2010 2015 ThaCort LLC Al rights renra After the server has been successfully registered on top of the activation window of web configurator a special sign will appear If you are installing server behind the firewall then in order to complete the registration you should open port 4310 access from inside to internet Offline registration To register offline on a computer without an Internet connection you will need a device connected to the Internet to obtain a registration key On that device go to https trueconf com server trial and follow the instruction from the 2 Server setup and registration section
21. d or ports translation NAT translated address and port must be en tered into the relevant fields If you plan to transfer server to another IP address you need to enter the future IP address and rele vant port into the right column This will help users to store the future IP address during the next session When the server is switched to the new address users will switch to it automatically 4 UBOEP Network Settings x YA e C D localhost admin network address QuE Server status running registered gp TrueConf ubOep trueconf name vcs System Y General About Network Settings Settings r Internal addresses Network Group Conferences Recordings Endpoines Help 1 to change internal addresses uncheck Listen on all IP addresses checkbox 2 to specify non default external addresses check Specify checkbox 3 to add a new internal or external IP address Use the button Add and enter the necessary data in the Host and Port fileds 4 return to previous settings 5 to save the changes 5 2 2 SMTP Section Mail server is used to send notifications to the users about missed calls and to the TrueConf system administrators about the server operation 2010 2015 TrueConf All rights reserved www trueconf com 18 TrueConf Server Administrator Guide 1 IP address or hostname of the SMTP server used by the TrueConf Serve
22. downloading files option is disabled in your browser you will not be able to download the offline registration file Enable downloading option in your browser then press again Create registration file 2010 2015 TrueConf All rights reserved www trueconf com 10 TrueConf Server Administrator Guide Note always wait for a response to a request you have sent and do not restart the offline registration If you restart the offline registration the file sent for the previous request would not work aand you will have to do the process again to register Click on Continue offline registration on your computer and select the file offline reg amp TrueConf Server Activatio x W 4 lt lt D localhost admin reg begin W TrueConf Server trueconf name vcs TrueConf Server Activation You have to register TrueConf Server in order to activate it You can request a free registration key or buy an extended license Get FREE Key Registration Key Server Name Server name should be unique Example videoserver your company com See the help section or contact TrueConf support by phone 1 347 TRUECNF 878 3263 or write us at sales trueconf com You have initiated offline registration process Open the file you received by e mail to continue this process Please enter registration data above to register the server over the Internet Continue offline registraton Th s product is the part of the Trucco Serva v
23. e YUY2 format when displaying something on the screen 2010 2015 TrueConf All rights reserved www trueconf com 41 TrueConf Server Administrator Guide F4 Rengibiga video data in the UYVY format when displaying something on the screen HB bilinear upward scaling 5 7 5 Connection information Example of Endpoint s properties Network Info Type don t know Broker srv1 1 Host 192 168 61 205 Port 4307 Protocol InternetOptions 5 7 6 Network Test information Network Test Bitrate kBit 10000 9983 Total kB 7499 7499 Jitter Max ms 20 10 Jitter Min ms O 0 Response ms 50 O Properties Description Total Total amount of information transmitted during the Network Test Jitter Max Maximum deviation of the arrival time of the packet in the network from the mean value Jitter Min Minimum deviation of the arrival time of the packet in the network from the mean value Response Server response time 5 7 7 Last conference information Example of Endpoint s properties Last Conf Name 0000001d srv1 1 Bytes s r 73 0 kB Bitrate s r 12 0 kbit 2010 2015 TrueConf All rights reserved www trueconf com 42 TrueConf Server Administrator Guide Duration 00 00 46 Properties Description Name Name of the conference Bytes the number of sent received KBytes Bitrate the average throughput when sending receiving data Duration Duration of the conference hh
24. e about 5 minutes Step 1 Install TrueConf Server software Step 2 After the installation of your web browser will automatically start server setup interface Step 3 Register the server To activate the server you have to get a registration key Click on Get FREE Key amp TrueConf Server Activatio x gt C BD localhost admin reg begin PY TrueConf Server trueconf name vcs TrueConf Server Activation You have to register TrueConf Server in order to activate it You can request a free registration key or buy an extended license Registration Key Server Name Server name should be unique Example videoserver your company com See the help section or contact TrueConf support by phone 1 347 TRUECNF 878 3263 or write us at sa trueconf com You have intisted offline registration process Open the file you received by e mail to continue this process Please enter registration data above to register the server over the Internet Continue offline registration Th s prodat is thre part of the TrucCant Server w43 1 1372 Samme and s needed to arpe and control server TeueCart Server lt 20002015 TraCov LLC Al rigs reserved Click to open a page with application to TrueConf Server Free Carefully fill all the fields and click on Get Registration Key A4 TrucCont Server Activatio X J ab TrueCont Server Free Tne x dk TrueCon Server Docum x CB hups rueconfcomyserver key Zlang ens amp
25. en the page User accounts On this page you can rename a group and add users to any group 2010 2015 TrueConf All rights reserved www trueconf com 30 TrueConf Server Administrator Guide User Accounts xs Participants of the Group 0 Acc users sectes tems 1 Search enter name or TrueConf ID Dry Nre VO Vs padat a Une pint of the Trust Server vA LA LA hearse ad rond lo conique and contd server TnaG Sarwi c 2000 2004 Traa LLC All rafts reserved In the drop down list Groups select the group you want to rename and press the button Rename A window will open C Group Sales Save Cancel 4 In the field Group enter a new group name and press Save or Cancel if want to exit the window Menu Customize Address book Administrator can manage address book by adding and deleting contacts including subscribers that are not the users of the server When you click on Settings you will be directed to the page Address book settings of a specific group There you can change all the necessary settings 2010 2015 TrueConf All rights reserved www trueconf com 31 TrueConf Server Administrator Guide 4 UBOEP Address Bookfor x 1 lt C D localhost admin group ab key 0002 Quy Server status running registered Fy TrueConf ubOep trueconf name vcs System General About Address Book for Marketing n ay Defi
26. er here or proceed to purchasing new licenses for your server In case of troubles with the registration of the server administrator may contact TrueConf technical support using the contact information that is displayed in case of an error UBOEP About lt CG D localhost admin general info About r Registration information ert oram nme If the server is connected to the Internet administrator will get notifications about server updates Notification sign will appear in the left menu in TrueConf Web Manager by the About section On top of the page a message will be displayed with the link to download new version After an update the sign and the notification will disappear If connection to the registration server is lost your sever will be shut down in 12 hours The scheduled time of shutdown will be displayed in the tab About 5 1 2 Settings Section 2010 2015 TrueConf All rights reserved www trueconf com 15 TrueConf Server Administrator Guide 4 UBOEP Settings lt D localhost admin general config amp 3 TrueConf ub0ep trueconf name vcs pj c 1 server work directory logs are saved here 2 by checking this field you activate detailed logging 3 opens the server log viewer 4 allow to view a list of statistical reports for each month Each report consists of two parts part 1 detailed information ab
27. ftware and version of the software version IP The user IP address 5 7 1 Sound capture and playback information Example of Endpoint s properties Audio Capture Microsoft Sound Mapper Avance AC 97 Audio Logitech Microphone Pro 4000 Audio Render Microsoft Sound Mapper Avance AC 97 Audio 2010 2015 TrueConf All rights reserved www trueconf com 40 TrueConf Server Administrator Guide 5 7 2 Video capture device information Example of Endpoint s properties Video Capture Logitech QuickCam Pro 4000 NAS Polycom Video Source Filter vvd dil 5 7 3 DirectX information Direct X Version 9 0 Driver ati2dvag dil RADEON 7200 SERIES Resolution 1024x768 32 bit Video Memory total 29679616 free 29679616 Capabilities Bu Bd Ou Od BFcc OFcc YUY2 UYVY HB ELLE TEA ET IEEE TEA DX INIT OK 5 7 4 DirectX features description The assumed terms 1 is supported 0 not supported Properties Description Version Version of the installed DirectX Driver Name and description of the video card driver Resolution Screen resolution and number of colours os Video memory volume Capabilities Current driver capacities Bu Upward scaling Bd Downward scaling Ou Upward scaling using overlay Od Downward scaling using overlay BFcc Scaling without using RGB video data representation Ofcc Scaling using overlay without using RGB video data representation YUY2 Ability to use video data in th
28. g the users of the server 2 TrueConf Server administrator must fill his data in the corresponding fields Name Email and Phone so that users could contact him The entered data will be displayed in the guest page After making necessary changes click on Apply 3 URL for direct TrueConf Client download 4 URL for direct TrueConf Client for Mac OS X download 5 this section allows the administrator to configure the URL of the TrueConf Server external page The option can be used to correct the URL formation for all external pages of TrueConf Server 6 uploading your company logo to display on the guest 7 by default TrueConf Server logo is shown 5 3 2 Security Tab 2010 2015 TrueConf All rights reserved www trueconf com 26 TrueConf Server Administrator Guide 4 UBOEP Web Security GC D localhost admin web security Qn Server status running registered PS TrueConf ub0ep trueconf name vcs General About Web Security Settings Network Network Settings SMTP Lim access to admin area by IP SIP Gateway H 323 Gateway Subnets 10 192 168 172 16 172 31 127 Web Settings Security r API Users Please indicate the private key for TrueConf Server API User Accounts r Dashboard Access to admin area from other computers is limited to TrueConf Server Admin Windows security group Aliases User Storage Group Conferences Recordings Endpoints Help
29. ideo and audio streams are transmitted only in one UDP Multicast domain Such domains can be set up in local area network LAN or VPN In the internet UDP Multicast is not allowed by default More availability can be limited by TrueConf Server license WebRTC broadcasting is not compatible with UDP Multicast conferences 5 the field to indicate Multicast Broadcast IP address By default it is 224 0 1 224 4000 6000 6 conference ID that users can use to join the conference 7 here you can add users to the conference by clicking corresponding usernames in the list You can also add users by TrueConf ID 8 click to add users int the list of participants on the left 9 the button activates by choosing a user from the list 10 choose the type of conference One time if you want to create a single event or Recurrent if you want to schedule recurrent conferences If you choose One time type you will need to specify the time date and time zone of the conference If you choose Recurrent type you will see Day of the Week option instead of Date All other options are the same as in scheduling a single event 11 choose the date of conference 12 choose the time of conference 13 choose the time zone 2010 2015 TrueConf All rights reserved www trueconf com 38 TrueConf Server Administrator Guide 14 create conference 15 back in menu Group Conferences 5 6 Recordings Section This tab allows y
30. ion Federation Storing the call history 1 2 2 TrueConf Web Manager This component is dedicated to server component configuring TrueConf Manager provides Server registration start stop and state monitoring Server log viewing Server IP address and port set up Registration of new users activation and deactivation Revision of support information Group conferencing of different modes 1 2 3 TrueConf Client This is a client application It is installed on the users computers and allows making and receiving of video calls TrueConf Client provides User authentication in the TrueConf Server system Possibility to make video calls or create and participate in various group video conferences Set up of video and audio input and output Exchange of text messages White board tool for 1 on 1 conferences Slide show tool for displaying of graphic images in 1 on 1 and group conferences Screen sharing for transmission of your desktop screen to one or more participants File transfer in 1 on 1 video calls User address book support and management 2010 2015 TrueConf All rights reserved www trueconf com 6 TrueConf Server Administrator Guide Call list management Self view display in conferences Support of video formats SD 320x180 HQ 640x360 HD 1280x720 In 1 on 1 video conferences is supported FHD video format 1920x1080 Video
31. is product is the pat of the TrueCoef Sener 1 3 0 1324 licence anc Is needed to configure anc control server ThaeCont Sener c 2010 2014 TrseCoe LLC All night maered 1 add group video conference 2 delete group video conference 3 start group video conference 4 edit group video conference 5 5 1 Symmetric Group conference Symmetric Can have up to 16 participants at the same time in the normal mode and up to 16 users in the UDP Multicast mode number of users is limited by the TrueConf Server license All users can see and hear each other This conference type availability is limited by the TrueConf Server license 5 5 2 Asymmetric conference Asymmetric 2010 2015 TrueConf All rights reserved www trueconf com 36 TrueConf Server Administrator Guide Can have up to 16 participants at the same time One user is chosen to be the Host He can see and hear everybody Other users can see and hear only the Host Conference type availability could be limited by TrueConf Server license 5 5 3 Role based conference Role based This conference type availability can be limited by the TrueConf Server license No more than 4 users can transmit video and audio to the others They are called broadcasters Other users can hear and see broadcasters They can give their opinion They can become broadcasters if the Host allows them This conference type availability can be limited b
32. lp of the SRV records DNS To read more please see section Connection using auto discovering 2010 2015 TrueConf All rights reserved www trueconf com 46 TrueConf Server Administrator Guide 9 Server Diagnostics 9 1 Server status Server status is shown in the Server Status field in green if the server is working or in red if it has stopped in top right corner of the web management tool window 9 2 Server s log files You can access the server by clicking on See the log in the Settings menu 9 3 Change the server language You can change the language of the program directly from the Web management tool To do this click on System From the drop down menu select the appropriate language 2010 2015 TrueConf All rights reserved www trueconf com 47 TrueConf Server Administrator Guide 10 Troubleshooting 10 1 Server does not start Trouble Server does not start the Current State field contains a message The service is not running in red Possible reason You have no license or the license is expired Workaround contact your reseller or distributor Possible reason Some server files are missing or have been damaged Workaround reinstall TrueConf Server 10 2 Information shown in manager program is corrupted or couldn t be saved Trouble Your changes in manager are corrupt or couldn t be saved After the manager has restarted some information is missing Possible reason No
33. mm ss 5 7 8 System information Example of Endpoint s properties It looks like PC is not equipped with a camera Hardware Config Video Capture None Audio Capture Avance AC 97 Audio Audio Render Avance AC 97 Audio sys_conf Windows 2000 Advanced Server Service Pack 2 Build 2195 Proc Type 586 Level 6 Client TrueConf 5 7 9 Events leading to the updating of information about the Endpoint The following information will be updated when a connection with the server is established or resumed Current Network Info Type Audio Capture Audio Render Video Capture Direct X updates during client software start Hardware Config updates during application shutdown Updates during a conference Last Conf Name Updates after running of the Network Test menu Setup Network in client application Network Test Updates when logging in to the server System information 2010 2015 TrueConf All rights reserved www trueconf com 43 TrueConf Server Administrator Guide 6 Client Application Connection 6 1 Connection using auto discovering The client software of TrueConf includes a function of automatic search for the local server TrueConf Server auto discover It is possible to install the client application without any information about your local TrueConf Server In this case all information about the server will be detected automatically by using DNS To do this you need to specif
34. nal data and The name of the organization where the user works 7 user may belong to some group 8 Save click to save all changes to the user account Delete click to delete the user account Back Return to the previous page 9 you can enter user s TrueConf ID in this box on the Server side in order to add him her to your Address Book You can also enter his her name in the Display Name box 10 adding a user to the Address Book 11 address book for users not included in any group Read more about elements of this page and their specifications below 12 adding a user to the Address Book 13 user search by TrueConf ID in Address book 5 4 2 Tab Groups 2010 2015 TrueConf All rights reserved www trueconf com 29 TrueConf Server Administrator Guide 4 UBOEP Groups e C D localhost admin group list checked_group_id 0004 amp sort Group was created successfully ubOep trueconf name ves a Groups r Group i a YOO es prema oe hee aat of thee Treat Server VALA SI koaa aed adat O Canape and content survie TmaiCint Sarwa tk 200 2004 TnaG LAC Al nati reserved In Groups tab you can create edit and delete groups as well as add and remove users manage address books You can also allow or forbid the following Address book editing Making Calls Using collaboration tools Creating group conferences Menu Group Name Click on the group name to op
35. name vcs TrueConf Server Activation You have to register TrueConf Server in order to activate it You can request a free registration key or buy an extended license Get FREE Key Offiine server registration Registration Key Server Name Server name should be unique Example videoserver your company com ister See the help section or contact TrueConf support by phone 1 347 TRUECNF 878 3263 or write us at sales trueconf com Failed to connect to the registration server The server might be unavailable at the moment or TrueConf Server is not connected to the Internet In this case you can use Fine registration To do this you will need generate offline registration file and send it to sales trueconf com Create registration file Choose the file you received to continue registration process In case you shut down the bronser window you can continue registration process at the TrueConf Server Manager restart Continue offine registration Ths poon Is he pot of me TreCor Sener vi 3 1 1372 licenae anc is needed D comfigue anc compo sner TreCord Serer c 1010 2015 Troon UC Al nights marec Offlinereg vrg file will be automatically saved in the default Downloads folder of the browser Transfer this file using a flashdrive to a PC connected to the Internet and send at support trueconf com In return you will get the file you will need to transfer to your PC with the server you are registering offline If
36. ne which users will be shown in the address book of the users in the group Network Settings DAI users SMTP SIP Gateway 7 L H 323 Gateway No One Web j Settings Users Address Book of the Group 3 User Accounts Groups ID Display name Aliases User Storage Search enter name or TrueConf ID Group Conferences Recordings Display Name Endpoints Help vV Tis procuctis he pat of the Tuot Sener 1 310 132 license anc ls needed D configure anc corel server TeeCoef Serer c 2010 2014 Tuetoer LLC Al eights earnet 1 with this checkbox the users of a certain group will see all users of the server in their 2 group participants see only users of certain groups When choosing this checkbox you need to select from dropdown menu the groups to include to the address book 3 group participants cannot see other users of the server 4 save all changes At the same time users of a certain group can search for other users of the server and add them to their address book if address book editing is enabled Address book for a group In this menu you can add external contacts by entering TrueConf ID and Name of the user Search by name of TrueConf ID is used for searching for a user in Address book When Online checkbox is selected the search will be conducted among the users who are currently online 5 4 3 Tab Aliases In this tab PSTN users can dial TrueConf user not by TrueConf ID but
37. onf_clien Save Cancel 1 the earliest available version of the client If the current version of the client application is earlier than the said version the work of the client application will be stopped and it will be updated in a mandatory manner 2 indicates the current preferred version of the client application If the application version is less than the indicated version the user will be asked to upgrade his client application and given the link to the appro priate version 3 the version of client application to be downloaded with the update it is indicated in the process of updating 4 link to download the client application 5 link to download the new client application 6 to save the changes 5 2 Network Group of Settings 2010 2015 TrueConf All rights reserved www trueconf com 17 TrueConf Server Administrator Guide 5 2 1 Network settings Section Internal addresses and ports that will be used for clients to contact this server By default the server uses all IP addresses of machine on default TrueConf Server port 4307 When default settings are on current connections are displayed in this column External addresses are the ports and IP addresses or DNS names which help client applications to connect to the server If the server uses NAT or has DNS names external addresses can differ from the internal ones DNS names can be used for host identification When using addresses an
38. onfiguration wizard Remember the CID e g c e22a39ba2a In the address bar of the terminal make call on your CID IP where IP address of the TrueConf gateway Note some terminals for instance Polycom PVX de lete special symbols from the address bar In this case for Polycom PVX you will need to enter c e22a39ba2a IP 5 2 3 5 Connection to the fixed name groupconf Organize a group conference in the Group Conferences tab of TrueConf Server configuration wizard Remember the CID e g c e22a39ba2a In the Application tab of TrueConf Server configuration wizard create property default_mconf_name equal to the CID without c for the given example e22a39ba2a Restart TrueConf Server Make a call to the name groupconf IP from the terminal where IP is address of the TrueConf Gateway 5 2 3 6 Invitation to the conference from TrueConf Client Add to the TrueConf Client address book terminals that you want you want to invite to the TrueConf conference in the format described in the paragraph 5 2 3 1 Organize conference in the TrueConf Server configuration wizard or client application TrueConf Client Invite terminals to the conference by a double click on the terminal name in the TrueConf Client address book 5 2 3 7 Connecting to an IP camera in a video conference You can connect an IP camera to a conference during a point to point call or a group conference if the given camera supports
39. ou to manage recording settings and lists previously recorded conferences CO e C fi D localhost 7 About Recordings r Recording settings Network Network Setting Gsabled te SMTP s Path EAEE E SIP Gateway Apply 2 way a 3 r List of recorded conferences hots hin product in the part of the TrueCond Server VALO IIN icense and in nended to configure and contra server TrueCon Server c 20022004 TrueCon LLC Al rights reserved 1 select in the dropdown menu the recording option disabled enabled for multipoint conferences or enabled for all types of conferences If selected Enabled for multipoint conferences you will set up automatic recoding for symmetric and role based conferences and video lectures If selected Enabled for types of conferences personal conferences in the video call mode will be recorded as well 2 enter the name of the folder to save the video and click on Apply By default the path is shown in the format server work folder Recordings The list of recorded conferences displays videos from the chosen folder If the path is changed the list will also change Before you save the changes of the path the notification will be displayed The list of recorded conferences will be changed because of the changed directory If you accept the changes click Ok If you click on Cancel the path will stay the same 3 limit recording and broadcasting resolution to 360p 480p or 720
40. out each conference part 2 information about conferences grouped by user 5 backs up the server configuration to a file A backup copy of the TrueConf Server settings allows you to save the basic settings of your server users groups scheduled conferences network settings This capability is useful when re configuring the server e g when you have reinstalled your operating system Backup copy does not save files from the working directory as well as recordings 6 restores server configuration from the file When restoring settings from a backup created on the earlier version of the server you need to re launch the installation of the current server version upon completion of restoring It is necessary for applying the settings to the new version of the server If server does not run after restoring backup settings check the network settings the current IP addresses of the server might not match with the previous IP addresses of TrueConf Server and you will need to configure the IP addresses again If you are restoring the settings on an OS other than the OS you ran when you were making backup of those settings you will need to re register the server to start it If you are installing a new version of the server over the old one all settings are retained you don t have to apply backup settings after the installation of a new version of the server If you are installing the older version over the new one or restoring the settings crea
41. p 4 during the recording it will show a red indicator When the recording has stopped and the conference has finished the indicator will be a green arrow that will lead to the file with the recorded conference 5 click on it to delete the recording 5 7 Endpoints Section This tab allows to view information about the endpoints 2010 2015 TrueConf All rights reserved www trueconf com 39 TrueConf Server Administrator Guide 48 ALTYT Endpoints xY eo e Cc localhost adeni ane 1 t ar E E E Server status running registered EY TrueCont ru7xt trueconf name vcs About Endpoints Settings Network Show 10 7 ermies Network Settings Endpoint Logged User Application version 1P SMTP SIP Gateway A6I6F535J6C8792 DF209044FCA1745 207 mue conf name TnxCof Client 65 1 3722 192 168 1 134 TnxConf Client 65 3 3722 192 168 1 134 a product a ha part of the TrueCon Server ri LIST keeras and n needed to configure and control server TrusCant Server lt 2000 2004 TraeConf LLC Al rights reserved Element Description Show number Select the number of connections displayed in the table entries Search Input field for connection name Name of the Endpoint registered on the server Endpoint s name is unique and E ii napon depends on the computer and client software Logged User TrueConf IDs of the users connected to the server at the moment lication Appl Name of the client s so
42. r 2 allows the server to send notifications by e mail in case of restart of the service 3 authentication type If you click on the arrow a drop down menu will appear with the following values no authoriation mailing through the SMTP server withoutn authorization simple password mailing through the SMTP server with authorization NTLM mailing through the server with NTLM authorization no password Note When simple password authentication type is selected new fields will appear in section Outgoing Mail Server Username and Password Specify your email login and password If SMTP is configured in the local network you don t need to fill in these fields You also need to specify the email details in the fields Host and Port E g if you are using a gmail account you have to enter smtp gmail com in the field Host and the port value in the Port field If the external mail server demands using SSL a secure authorization protocol when authorizing check the box Use ssl 4 allows the server to send Missed Calls notifications by e mail Note IP address 127 0 0 1 means that you are using SMTP server on the same computer as TrueConf Server In this case you will be prompted to verify SMTP server installation on this computer In case of a missed call to a registered or unregistered user of TrueConf Server this event will be logged on the server and user will be notified by predefined e mail 5 this button
43. r accounts tab Directory of groups and users registered on the video conferencing server This tab allows to create and manage the user s groups User Accounts tabs allows creating groups and managing rights In the Registry mode a user can belong to one or more of the created group You can edit his her attributes in the Edit user information window In the LDAP mode this window allows to define rights for several LDAP groups User attribute can be defined in the LDAP folder Note On the server the lt Not in group gt is created by default 5 5 Group Conferences Group of Section This section allows you to manage group conferences The maximum number of participants in a group conference of any type in the free version of TrueConf Server Free is 6 This tab allows administrator to create and manage group conferences UBOEP Group Conferenc x WA D localhost admin conferences list Qbr Server status running registered ES Truelonf ub0ep trueconf name vcs General About Group Conferences Settings r Group conference list Network 2 Network Settings ES SMTP SIP Gateway H 323 Gateway Topic Ovmer ae ype Transport Status Web Settings Conference Security g Users 2 mn the first a offline WebRTC URL http 127 0 0 1 c 06efe29 participant User Accounts Groups Aliases User Storage Group Conferences Recordings Endpoints Help O Ea ES vV Tn
44. rage Unavailable in the free version of TrueConf Server Free 2010 2015 TrueConf All rights reserved www trueconf com 33 TrueConf Server Administrator Guide amp UBOEP User Storage C D localhost admin users storage Qh sei Server status running registered ps TrueConf ubOep trueconf name vcs System v Genera User Storage Current status Server is in registry mode Aliases User Storage Group Conferences Recordings Endpoines Help vV This producti the part of the Tuet Sener vi JOLIN license anc is needed to configure anc orto server Tuer Sener c 2010 2014 TmeCoe LUC A ight mesened TrueConf Server allows two modes of data storage Registry and LDAP Their changeover can be done at any given moment by pressing the Switch button in the User database tab 5 4 4 1 Registry Mode In this data storage mode the server keeps user information on a local computer It is possible to add and delete new users from the configuration table If the storage mode on the server has been changed from the Registry Mode to LDAP then the already existing user records won t be used any more User storage tab in the Registry Mode Element Description Switch Switching of the data storage modes 5 4 4 2 LDAP Mode In this data storage mode the server takes advantage of the user information from the remote or local LDAP directory LDAP settings comply with Microsoft Active Directory
45. s manually To do this fill the Host and Port fields Then click on Add The table on the left will display the submitted information They can also be deleted To do this select the one you want to delete by checking the tick on the left and click on Remove Selected 9 domain name or IP address of the server Click on Apply so that the incoming calls are displayed as user domain where domain is the Outgoing SIP domain This allows SIP users to call back the users of the server 10 saving the changes made for SIP from Domain 11 input field for TrueConf recipient ID CID of the conference can be used as a call addressee Press Apply to enable SIP subscriber to define the recipient of the call 5 2 3 1 SIP terminal calling format from TrueConf Client One of the formats given below can be used sip Call_ID Server_name where Call_ID is SIP user Server_name is a host name or IP address of the SIP server sip Call_ID call is directed to the Call_ID user on the server which is indicated in the VoIP Server SIP Proxy of the SIP Gateway tab sip IP call to the IP address of the SIP terminal sip hostname call to the DNS name of the SIP terminal Call routing Value Calls are redirected to phone numbers Via VoIP hij tel 89261112233 Via SIP Proxy Calls are redirected to user s Call_ID sip james78 5 2 3 2 Invitation of TrueConf customer to the conference that is held on the SIP server login to the client
46. signed to register the TrueConf Server on the external H 323 gatekeeper After registered successfully TrueConf users are able make calls to terminals registered on this gatekeeper with the following dialing format h323 terminal_id where terminal_id is the terminal identifier you are calling to h323 terminal_idis identical to h323 h323 id e g h323 ivan or h323 e e164 e g h323 e 202 1 enter the address of the H 323 gatekeeper You can use either a domain name e g test gatekeeper com or IP address e g 34 87 12 127 2 enter h323 ID random alphanumeric identifier under which the TrueConf Server will be registered on the external gatekeeper For instance h323 ID might be this way h323 user01 H 323 terminals can call this number to reach TrueConf Server using gatekeeper 3 you need to enter DialedDigits E 164 under which TrueConf Server will be registered on the external gatekeeper DialedDigits E 164 is an identifier consists of numbers and special characters for instance dial h323 e 041412 to call the subscriber 041412 Please note that the characters e are mandatory when using Dialed Digits E 164 Thus if you dial h323 041412 H323 ID will be used instead of DialedDigits E 164 and the call can be addressed to other subscriber After registration other terminals will be able to make calls to the client application TrueConf using this identifier 2010 2015 TrueConf All rights reser
47. ted on a newer version of the server the stable operation of the server is not guaranteed 7 the list of client applications available to use with the server Every client can be managed independently To do this click on the application name and change the needed settings in the 2010 2015 TrueConf All rights reserved www trueconf com 16 TrueConf Server Administrator Guide opened tab TrueConf Client Settings or TrueConf Mac OS X Settings 8 the password used to connect guest users from TrueConf web plugin The availability of this function will be regulated by the TrueConf Server license 9 check the box to the right of the field and move the slider to set the maximum outgoing bitrate minimum value 32kbit s maximum value 4096 kbit s 10 the default value is Automatically When clicking on the arrow a drop down menu will appear with values 10 15 and 30 fps Select the appropriate version 11 the default value is Automatically When clicking on the arrow a drop down menu will appear with the value range from 320x186 to 1280x720 px 12 displaying statuses during a conference 13 save changes client application TrueConf Client TrueConf Mac OS X Settings Min version 6 2 0 Current version 6 4 4 Last version 6 4 4 Setup URL http 192 168 66 79 8888 downloads trueconf_clien Update URL 66606 6 http 192 168 66 79 8888 downloads truec
48. tup Network Turn off the Connection default Default server connection if it is enabled Click Advanced Enter the IP address or DNS name and port of the server in the appropriate fields 2010 2015 TrueConf All rights reserved www trueconf com 45 TrueConf Server Administrator Guide 8 Federation between servers Federation allows subscribers of different TrueConf Servers to make video calls conduct group conferences and use collaboration tools The server which has a Federation option enabled provides media streaming between remote servers that support this feature it too The number of servers involved in Federation is unlimited Group video conferences will be conducted with regard to the limitations specified in the license of the server initiating the connection Video calls and group conferences during Federation are held on the same principle as within one TrueConf Server No additional server adjustments should be done when using Federation feature Still the following conditions are to be observed you need to have license for TrueConf Server with Federation feature for all servers that participate in Federation possibility for all servers and subscribers to connect to your server during Federation The server should be available to other servers by its name indicated at registration The server can be registered on the existing DNS name as well as be specified by the actual server address with the he
49. ure anc contol saner TeueCont Server c 2010 2014 Tuer LLC All ight enone In User Accounts section you can add and manage users 1 adding new user Clicking on this button will open a form for filling in the information about the user 2 refreshing information about the user 3 search to users in Address book To do this enter subscriber s data in the filed Search enter name or TrueConf ID When Online checkbox is selected the search will be conducted among the users who are currently online Note In LDAP mode user edit is not possible edit users using your LDAP directory tools By clicking on any account name or TrueConf ID you will open an editing window 2010 2015 TrueConf All rights reserved www trueconf com 28 TrueConf Server Administrator Guide 4 UBOEP Edit user lt C D localhost admin users edit login nataly C kvetmi ubOep trueconf name vos 1 can be Active or Passive Passive users cannot connect with the server but their account will not be deleted 2 mandatory field It is used for authorization and calls Full TrueConf ID contains this TrueConf Server registered server name 3 user s password to log in to the client application 4 e mail for user notification 5 this filed is required If this field is left blank then it will be filled in automatically by joining the TrueConf ID 6 this fileds are not required Perso
50. ved www trueconf com 24 TrueConf Server Administrator Guide Note It is not necessary to indicate h323 ID and DialedDigits E 164 simultaneously To register a server on the H 323 gatekeeper you only have to enter one of them 4 enter the password received from the administrator to register the TrueConf Server on gaterkeeper If you leave this field empty the registration without a password will be used 5 the switch can be used to temporarily disable the server registration on the gatekeeper 6 after making changes to H 323 Gatekeeper section click Save to commit the changes It is necessarily to restart is the server 7 this section contains TrueConf Server settings necessary for work in the Gatekeeper mode In this mode third party H 323 endpoints can be registered on the server under the user account of TrueConf Client application Thus a user may log in to a server using either TrueConf Client or any H 323 endpoint with a support for password based registration By default if Use all IP addresses is selected TrueConf Server will use all accessible connections by default server s IP addresses port 1719 Do not change this section without necessity If you need to change IP addresses or ports to access TrueConf Server e g to deny access from a particular IP or if port 1719 is blocked by Firewall and you need another port uncheck Use all IP addresses In this case three buttons will be activated Add Reset an
51. with the help of an alias extension You can set an alias to a TrueConf user that will be used to dial a person under the corresponding configuration of the ATE from our system 2010 2015 TrueConf All rights reserved www trueconf com 32 TrueConf Server Administrator Guide UBOEP Aliases C D localhost admin users aliases Qar Server status running registered S TrueConf ub0ep trueconf name vcs Genera About Settings Network Network Settings SMTP SIP Gateway 323 Gateway Web Settings Securty Users User Accounts Groups Aliases User Storage Group Conferences Recordings Endpoints Help vV This product is the pat of the Tuet Sener vt 5 0 1324 icense and is needed t configure anc commer saner TaueCorf Sener c 2010 2014 TaeCDe UC All ght reserved 1 alias is entered by a user into the corresponding field It can contain letters and digits The Alias can contain up to 80 symbols Aliases are updated after server restart 2 you can choose a person from a list of users or enter his her TrueConf ID into the corresponding field After the alias is created you can see an alias and TrueConf ID of a user User name is not unique one user can have several aliases 3 by clicking this button the chosen alias will appear in the field Aliases 4 to delete an alias from the list tick the box on the left of his name and click on Delete Selected 5 4 4 Tab User sto
52. y the TrueConf Server license Note When the conference is getting started the administrator chooses the user who will be the Host Other roles will be given by users in a conference Look for more information in the client application User Manual Group conference list Element Description Topic Conference Topic Owner TrueConf ID of the conference host WebRTC The number of participants connected to the conference via WebRTC It is shown in peers the conference Type Chosen type of group video conference symmetric asymmetric or role based According to the chosen type of conference may be Transport e UDP corresponds to UDP Multicast e TCP corresponds to other types Status Status of the conference Current version supports WebRTC broadcasting in Chrome Opera and Mozilla Firefox browsers The number of concurrent connections is limited by the chosen license capacity Create new group conference 2010 2015 TrueConf All rights reserved www trueconf com 37 TrueConf Server Administrator Guide ten 1 topic of the conference 2 the filed to choose the Host of the cnference from the list of users After choosing the Host of the conference his name automatically appears in the list of participants Previous Host will not be deleted 3 type of the conference symmetric asymmetric ole based 4 UDP Multicast allows to use local network resources more efficiently In this mode v
53. y the address of the server in users primary DNS primary DNS suffix You need to create SRV record in the domain for vcs2 tcp service and specify the TrueConf Server address and port The following example shows how to do this using DNS utility in Microsoft Windows 2000 2003 Server Navigate to root of the desired domain Choose Other New Records in a right click menu Choose type Service Location Set the following parameters New Resource Record 2 xi Service Location SRV Domain your domain com Service ves2 Protocol tcp Priority fo Weight fo Port number 4307 Host offering this service videoserver your domain cond Cancel In this example server has address videoserver your domain com and port 4307 Please note that protocol name tcp does not contain underscores 6 2 Configuring the client application without using auto discovering Step 1 Open TrueConf Web Manager home page on client computer Step 2 Download client application for your system Step 3 Install client application Step 4 If required connect client application to server using instructions on TrueConf Web Manager home page 2010 2015 TrueConf All rights reserved www trueconf com 44 TrueConf Server Administrator Guide 7 Set up of the previously installed client application to work with the video conferencing server 7 1 Manual configuration Go to the application network settings Se
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