User Guide
Contents
1. IMPORTANT SAFETY INSTRUCTIONS OO P ADT WARRANTY EXCLUSIONS This warranty does not cover or may be voided by the followings 1 Any damage resulting from abuse or misuse i e liquid spills abuse or customer s modification warranty label broken of the telephone 2 Any damage caused by failure to follow operating or installation instructions provided with the telephone 3 New faceplates or damage to the faceplate or discoloration of the telephone 4 Any damage resulting from improper connection of the telephone to other equipment 5 A telephone used in a harsh or corrosive environment 6 Incompatibility with anything other than the PBX for which the telephone was intended during purchased 7 Cords connectors and replaceable batteries 8 Force majeure 9 Damages in transit 10 Any damage resulting from unauthorized modification or repair of the telephone Monday 24 June 2013 PH637N User Manual v1 1 14 15 AVANTEL MANUFACTURING LIMITED AVANTEC PRODUCT SUPPORT Should you need any technical assistance for this product please contact Avantec Manufacturing Limited Telephone 852 2763 0203 Fax Email office avantec com hk Monday 24 June 2013 PH637N User Manual v1 1 15 152. nl 8068 Save Figure 9 Internet Radio Settings page on Web Portal Monday 24 June 2013 PH637N User Manual v1 1 12 15 AVANTEL MANUFACTURING LIMITED G Firmware Upgrade and User Configuration Backup Restore The firmware of the phone can be provisioned remotely Administrators can do so easily on the Web Portal Browsers that support this function include Internet Explorer and Mozilla Firefox Go to the Admin page On the left panel click on Upgrade link Click on Choose File button and browse for vmlinuz Click Upload A progress bar appears There may be some seconds when it temporarily disappears Important Do not unplug the power or Ethernet connection The whole progress takes approximately 55 seconds When complete the browse brings you to a new page and shows a confirmation See Figure 11 8 The phone power cycles itself and comes back to run in the new firmware iB ALO If the upgrade fails disconnect the base from the Ethernet and re connect it in order to trigger a power cycle Redo the firmware upgrade procedure AVANTE MANUFACTURING LIMITED Administrator Menu WEB Upgrade Dial a Number Chat WEB File Choose File No file chosen Upgrade Set Password Upload Reboot Configuration Upgrade Config uration File Choose File No file chosen Upload Configuration Backup Backup Figure 10 Firmware upgrade User Configuration Backup Restore on Web Portal EN Operation successful Fi
3. AS THEY MAY TOUCH DANGEROUS VOLTAGE POINTS OR SHORT OUT PARTS THAT COULD RESULT IN A RISK OF FIRE OR ELECTRIC SHOCK NEVER SPILL LIQUID OF ANY KIND ON THE PRODUCT 8 TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT DISASSEMBLE THIS PRODUCT BUT TAKE IT TO A QUALIFIED SERVICEMEN WHEN SOME SERVICE OR REPAIR WORK IS REQUIRED OPENING OR REMOVING COVERS MAY EXPOSE YOU TO DANGEROUS VOLTAGES OR OTHER RISKS INCORRECT REASSEMBLE CAN CAUSE ELECTRIC SHOCK WHEN THE APPLIANCE IS SUBSEQUENTLY USED 9 UNPLUG THIS PRODUCT FROM THE WALL OUTLET AND REFER SERVICING TO QUALIFIED SERVICE PERSONNEL UNDER THE FOLLOWINGCONDITIONS WHEN THE POWER SUPPLY CORD OR PLUG IS DAMAGED OR FRAYED LIQUID HAS BEEN SPILLED INTO THE PRODUCT IF THE PRODUCT HAS BEEN EXPOSED TO RAIN OR WATER 10 IF THE PRODUCT DOES NOT OPERATE NORMALLY BY FOLLOWING THE OPERATING INSTRUCTIONS ADJUST ONLY THOSE CONTROLS THAT ARE COVERED BY THE OPERATING INSTRUCTIONS BECAUSE IMPROPER ADJUSTMENT OF OTHER CONTROLS MAY RESULT IN DAMAGE AND WILL OFTEN REQUIRE EXTENSIVE WORK BY A QUALIFIED TECHNICIAN TO RESTORE THE PRODUCT TO NORMAL OPERATION IF THE PRODUCT HAS BEEN DROPPED OR THE CABINET HAS BEEN DAMAGED THE PRODUCT EXHIBIT A DISTINCT CHANGE IN PERFORMANCE 11 AVOID USING A TELEPHONE OTHER THAN A CORDLESS TYPE DURING AN ELECTRICAL STORM THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTING 12 DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK SAVE THESE INSTRUCTIONS
4. 3 Enter the SIP registration particulars for Account 1 Note that you have the flexibility of registering to one server per account When done click Save The changes take effect immeidately Proceed to complete the entries for Account 2 and Account 3 OF OW AVANTI MANUFACTURING LIMITED Configuration Settings SIP Account 1 Network Print Log Settings Network Applications Display Name 106 Phone Settings SIP NAT Settings User Id 106 SIP Accounts Account 1 Password im mmm Use Account v Account 2 Account 3 Call Settings Account 1 Registrar IP 192 168 2 20 Account 2 Account 3 Registrar Port 5060 Audio Settings Account 1 Proxy Server Address 192 168 2 20 Account 2 Account 3 Save Ringtones e io Setti Figure 7 Account Settings page on Web Portal Parameters for Call settings for each account can be found under the title Call Settings on the left panel Such parameters include Call Forward Mode Call Waiting activation deactivation DND activation deactivation Auto Answer activation deactivation Parameters for Audio settings for each account can be found under the title Audio Settings on the left panel Such parameters include DTMF mode in band RFC2833 SIP INFO Audio Codec preference PCMU PCMA G 722 G729 iLBC ToS Jitter Monday 24 June 2013 PH637N User Manual v1 1 10 15 AVANTEL MANUFACTURING LIMITED E Other Settings One touch memory
5. AVANTEL MANUFACTURING LIMITED Telephony I P User Guide PH637N Desktop IP Telephone General SITEL Dialog RHEA platform SC14461 Standard configuration of 2 VoIP accounts Maximum of 4 VoIP accounts 2 x 20 character LCD Wideband G 722 Codec IPv4 IPv6 WAN port and LAN port Headset connectivity check with your vendor for this option before order PoE check with your vendor for this option before order Server Compliance Asterisk Broadsoft Alcatel NEC Avaya basic call features supported Codecs and Voice Features Wideband codec G 722 Narrowband codec G 711u A ILBC G 729 VAD CNG AEC PLC AJB AGC Full duplex speakerphone with AEC Monday 24 June 2013 PH637N User Manual v1 1 1 15 AVANTEL MANUFACTURING LIMITED Installation 1 Unpack the box and check for the following items enclosed a Main unit with hookswitch and LCD b Handset c Handset cord d RJ45 Ethernet cable e D C Power Adapter check with your vendor for this item may not be included 2 Connect the handset to the base unit using the coiled handset cord provided 3 Connect one end of the Ethernet cable to the WAN port of the main unit and the other end to the wall Ethernet outlet The WAN port is next to the logo 4 For your computer connect its Ethernet cable to the LAN port of the main unit The LAN port is next to the logo Keypad Mapping Left Center Right Softkey Softkey Softkey y A N SIP Account 1 LED Indicato
6. Account 1 Headset Volume Level 0 v Account 2 Account 3 Keypad Tone Off ov Audio Settings Account 1 Country Tone Netherlands v Account 2 Account3 Save Ringtones Internet Radio Settings Figure 2 Phone Settings Page on Web Portal F Call Flash If the call is on LINE1 During a conversation using the handset or the speakerphone press LINE2 button The previous conversation is automatically put on hold Listen for dial tone coming from the handset receiver or the speakerphone To place another call simply press the desired number on the keypad and wait for 5 seconds or press to dial out immediately AODH If the call is on LINE2 1 During a conversation using the handset or the speakerphone press LINE1 button 2 The previous conversation is automatically put on hold 3 Listen for dial tone coming from the handset receiver or the speakerphone 4 To place another call simply press the desired number on the keypad and wait for 5 seconds or press to dial out immediately G Call Hold If the call is on LINE1 1 During a conversation using the handset or the speakerphone press LINE1 button 2 The previous conversation is automatically put on hold If the call is on LINE2 1 During a conversation using the handset or the speakerphone press LINE2 button 2 The previous conversation is automatically put on hold Alternatively press the center softkey on the LCD to hold H Mute 1 During a conversat
7. REDIAL button 2 You will see a list of recently dialed out calls 3 Press up or down to select the dialed out call 4 Press OK to initiate the call 5 To end the call place the handset back on the cradle Using the speakerphone Press the redial button You will see a list of recently dialed out calls Press up or down to select the dialed out call Press OK to initiate the call Speakerphone turns on automatically To end the call press cancel D eO N D Speakerphone Volume 1 Press speakerphone button 2 Press the Vol or Vol button to increase or decrease the speakerphone volume 3 Observe the volume bar shown on the LCD Alternatively go on to the Web Portal go to Phone Settings page and adjust the volume settings see Figure 2 E Ringer Volume 1 In idle mode press the Vol or Vol button to increase or decrease the ringer volume 2 Observe the volume bar shown on the LCD Alternatively go on to the Web Portal go to Phone Settings page and adjust the volume settings see Figure 2 Monday 24 June 2013 PH637N User Manual v1 1 3 15 AVANTEL MANUFACTURING LIMITED e D 192 168 2 35 index html AVANTE MANUFACTURING LIMITED Configuration Seitings Phone Settings Network Print Log Settings p Network Applications Display Brightness Level 0 v Phone Settings SIP NAT Settings Ring Volume Level 3 v SIP Accounts Account 1 Speaker Volume Level 7 v Account Account 3 Handset Volume Level 7 v Call Settings
8. ct immediately click restart You can always perserve the changes and decide to restart the phone at a later time NOS oh gt After the channels are preset properly you may tune in 1 When in idle mode see that the speakerphone is not ON and the handset is on the cradle rest 2 Press the Call Conference button to listen 3 You may have to wait for some seconds depending on the network traffic 4 To turn off press the Call Conference button again MANUFACTURING LIMITED Configuration Settings Network Print Log Settings Network Applications Station Name URL etti SIP NAT Settings Charivari Munchen 128 kBit http strearn novalnet de 8000 charivari SIP Accounts Account 1 Antenne Muenster 128 kbit http strearm antennemuenster de 8000 am1 28k Account 2 Account 3 ZaanRadio 192 kbit http stream wireitup nl 8000 zaanradio Call Settings Account 1 Radio Hollandio Mikri Ollandeza 12 http server O stream server nl 6600 Internet Radio Settings i count Radio Atlantis Mikri Ollandeza 2 12E http 82 94 169 12 80 Audio Settings Account L Radio LelyStad 192 kbit http 212 45 32 10 8000 Account 2 Account 3 Ringtones Internet Radio Settings BNN FM 192 kbit http shoutcast omroep nl 80127 Radio4 Live Classics 192 kbit http 145 58 33 31 8106 Avro Radio Classics 256 kbit http shoutcast omroep nl 8146 Musica Antiqua Classics 256 kbit http shoutcast omroep
9. ers for user name 1111 for password Users have limited functions and controls over the behavor of the phones Firmware upgrade SIP registry settings are not available to users A 2 Adminstrator Access When prompt for login enter avantec for user name admin for password Adminstrators enjoy full access to all configurations and actions important to phone settings Firmware upgrade SIP registry settings are only available to administrators A 3 Logout When done remember to logout completely Clear the cache cookie of your web browser so that the previous login is not re cycled by the next user Monday 24 June 2013 PH637N User Manual v1 1 7 15 AVANTEL MANUFACTURING LIMITED B To set login password for Web Portal There is no default password for first time login It is recommended for administrators to set login name and password to enhance security Go to the Admin page On the left panel find the Set Password link and press on it Enter username for login name Enter password and re enter for confirmation purpose When the mask password box is checked both password entries are masked To un mask simply un checked the mask password box Je O D E D 132 1 68 2 35 index html AVANTE MANUFACTURING LIMITED Administrator Menu Set Web Portal Dial a Number Chat Username Upgrade Set Password Password Reboot Confirm Password Mask password v Save Figure 5 Set Pass
10. ion press the MUTE button 2 The other end is not able to hear you but you can continue to hear from the other end 3 To deactivate Mute press the MUTE button again Monday 24 June 2013 PH637N User Manual v1 1 4 15 AVANTE MANUFACTURING LIMITED Programmable Memory Button and Message mailbox Key PH637N can have up to 10 programmable memory buttons Contact your vendor for more info The standard cabinet has 1 programmable memory button labeled M1 To activate lift the handset and simply press it once The number will be dialed out immediately To store a number for memory button and mailbox 1 Access the Web Portal go to the Configuration page 2 On the left panel click on SIP NAT Settings link 3 Fill in the entries for Memory key and Message key 4 Remember to press save at the bottom of the page when you are done e gt CG 192 168 2 35 index html AVANTI MANUFACTURING LIMITED SIP Settings Expiry Time 0 Transport UDP Session Timer Update CL PRACK E NAPTR oO Local SIP Port 5060 Monday 24 June 2013 Memory Key Message Key NAT Settings NAT Mode of v STUN Address 194 221 62 209 STUN Port 3476 RTP Port Start 18000 RTP Port Stop 19000 PH637N User Manual v1 1 Figure 3 Memory Key and Mailbox Key setting on Web Portal 5 15 AVANTEL MANUFACTURING LIMITED When a voice message is received at the
11. key and mailbox number key can be found in the SIP NAT Settings section Also administrators can set parameters for Network Address Traversal NAT if required by the network environment in which the phone is deployed Go to Configuration page On the left panel click on the SIP NAT Settings link Enter the memory key number message key number and NAT entries When done click Save The changes take effect immeidately APO AVANTI MANUFACTURING LIMITED SIP Settings Expiry Time 0 Transport UDP Session Timer Monday 24 June 2013 Update O PRACK o NAPTR o Local SIP Port 5060 Memory Key Message Key NAT Settings NAT Mode ot M STUN Address 194 221 62 209 STUN Port 3478 RTP Port Start 18000 RTP Port Stop 19000 PH637N User Manual v1 1 Figure 8 Memory key and NAT settings page on Web Portal 11 15 AVANTEL MANUFACTURING LIMITED F Internet Radio This is a neat feature on PH637N Simply preset your favorite music channels on the Web Portal and you can turn it on easily on the phone whenever you feel like some tunes Go to Configuration page On the left panel click on the Internet Radio Settings link at the bottom of the panel Enter the description and URL of your favorite music stations When done click Save A pop up window appears you may choose between back and restart In order to have the changes take effe
12. le uploaded S Source fe viniemz Destination Se tmp vinkemz Fie size 2793936 Back Figure 11 Firmware upgrade confirmation Monday 24 June 2013 PH637N User Manual v1 1 13 15 AVANTEL MANUFACTURING LIMITED WHEN USING YOUR TELEPHONE EQUIPMENT BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE ELECTRIC SHOCK AND INJURY TO PERSONS INCLUDING THE FOLLOWING READ AND UNDERSTAND ALL INSTRUCTIONS IN THIS MANUAL FOLLOW ALL WARNINGS AND INSTRUCTIONS MARKED ON THE PRODUCT UNPLUG THE PRODUCT FROM THE WALL OUTLET BEFORE CLEANING DO NOT USE LIQUID CLEANER OR AEROSOL CLEANERS USE A DAMP CLOTH FOR CLEANING DO NOT USE THIS PRODUCT NEAR WATER FOR EXAMPLE NEAR A BATHTUB WASH BOWL KITCHEN SINK OR LAUNDRY TUB IN A WET BASEMENT OR NEAR A SWIMMING POOL DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART STAND OR TABLE THE PRODUCT MAY FALL CAUSING SERIOUS DAMAGE TO THE PRODUCT SLOTS AND OPENINGS IN THE CABINET AND THE BACK OF BOTTOM ARE PROVIDED FOR VENTILATION TO PROTECT IT FROM OVERHEATING THESE OPENINGS MUST NOT BE BLOCKED OR COVERED THE OPENINGS SHOULD NEVER BE BLOCKED BY PLACING THE PRODUCT ON THE BED SOFA RUG OR ANY OTHER SIMILAR SURFACE THIS PRODUCT SHOULD NEVER BE PLACED NEAR OR OVER A RADIATOR OR HEAT REGISTER THIS PRODUCT SHOULD NOT BE PLACED IN A BUILT IN INSTALLATION UNLESS PROPER VENTILATION IS PROVIDED 7 NEVER PUSH OBJECTS OF ANY KIND INTO THIS PRODUCT THROUGH CABINET SLOTS
13. r ff K i SIP Account 2 LED Indicator Headset Key Message Waiting Indicator Menu Up Arrow 5 Down Arrow C e CJC Confirm OK o ZA 2 Cancel x 1 l 3 wr wr xr Memory Key 1 iO m 5 JKL Line 1 Transfer f a 2 6 w SIP Account 1 24s f U2 Conference fF 8 gt 9 Ca a ee SIP Account 2 Do not Disturb OND a L ACI EE 2 aa Mute a T ETR q G oO F EF e Speakerphone xr J LED for Incoming Call Speakerphone in use Call in session Mailbox H o a Figure 1 PH637 Keypad LED mapping Monday 24 June 2013 PH637N User Manual v1 1 2 15 AVANTEL MANUFACTURING LIMITED Call Operation A Initiating a Call 1 Lift the handset 2 Listen to dial tone 3 Press the desired number on the keypad and wait for 5 second or press to dial out 4 To end the call place the handset back on the cradle in the base unit B Answering a Call If the call is for LINE1 an audible ringing sound and the flashing LED next to Line1 goes up indicating the incoming call if for Line1 If the call is for LINE2 an audible ringing sound and the flashing LED next to Line2 goes up indicating the incoming call if for Line2 1 Lift up the handset to answer the call 2 To end the call place the handset back on the cradle The LED will turn off C Redial Using the handset 1 Lift up the handset press the
14. voicemail box the MWI LED goes up J Message Light LED MWI The mailbox access number can be programmed to the memory key See Figure 3 above K Call Waiting During a conversation when there is an incoming call you will hear an alert tone An alert message will also display on the LCD Press the left softkey to answer the incoming call The previous party is put on hold automatically To end the second call place the handset back on the cradle The LINE1 LED stays ON to remind users that the previous call is still on the line To retrieve the previous call press the left softkey RSM Oar wN Monday 24 June 2013 PH637N User Manual v1 1 6 15 AVANTE MANUFACTURING LIMITED Web Portal The Web Portal of PH637N can be accessed by Google Chrome Internet Explorer and Mozilla Firefox A To Log in Enter http lt IP Address of the handset gt on the browser There are two levels of access 1 Adminstrator Full access and 2 Users Limited access see below The welcome page shows the hardware version and firmware date code of the model see below lt e CO 192 168 2 35 index html AVANTI MANUFACTURING LIMITED System Information Product PH637NR Device Name MAC Address 00 12 bd 00 09 91 IP Address 192 168 2 35 Hardware Version v0 36 Firmware Datecode Mar 01 2013 Used Memory Uptime Figure 4 Welcome page of the Web Portal A 1 Users Access When prompt for login enter us
15. word for accessing the Web Portal Monday 24 June 2013 PH637N User Manual v1 1 8 15 AVANTE MANUFACTURING LIMITED C Network Settings Administrators may choose to operate in either dynamic IP environment and static IP environment 1 Go to Configuration page 2 On the left panel click on the Network Print Log Settings link 3 After making changes click save at the bottom of the page 4 A pop up window appears you may choose between back and restart 5 In order to have the changes take effect immediately click restart 6 You can always perserve the changes and decide to restart the phone at a later time Network Settings DHCP e Primary Interface EthO Secondary Interface Ethl IP Address 010 004 000 011 Subnet Mask 255 255 255 0 Default Gateway 254 Primary DNS 0 0 0 0 Secondary DNS IP Mode Pyv4 Print Log Settings Enable Print Print Level LevelO Enable Lower Print Levels Print To Console X Syslog Server IP Local File Figure 6 Network Settings page on Web Portal Monday 24 June 2013 PH637N User Manual v1 1 9 15 AVANTEL MANUFACTURING LIMITED Parameters for Session initiation protocol SIP such as registrar address proxy address port etc can be found in the SIP Accounts section on the Configuration page D SIP Account Settings 1 Go to Configuration page 2 On the left panel under SIP Accounts click on the Account 1 link
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