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1. However if seller is held liable whether directly or indirectly for any loss or damage arising from under this limited warranty or otherwise regardless of cause or origin sellers maximum liability shall not exceed the purchase price of the product which shall be complete and exclusive remedy against seller No employee or representative of Seller is authorized to change this warranty in any way or grant any other warranty WARNING This product should be tested at least once a week CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to local regulations Contacting Electronics Line 3000 Ltd International Headquarters UPGRADING Electronics Line 3000 Ltd F L EVERYDAY 14 Hachoma St 75655 SECURITY Rishon Le Zion Israel Tel 972 3 963 7777 Fax 972 3 961 6584 All rights reserved No part of this document may be reproduced in any form without prior written permission from the publisher Electronics Line 3000 Ltd 11 2012 5IN1669 B
2. code as this value is used to delete a user code Deleting User Codes As an additional security measure make certain that you delete any extra codes that are no longer required To delete a user code 1 From the main menu select User Codes 4 Zz Select the code you want to delete 3 From the code s sub menu select Edit Code the 4 digit code is displayed with the cursor flashing on the first digit 4 Enter 0000 5 Press y the code is deleted IL The master code cannot be deleted CommPact User Manual 25 7 Advanced System Operation User Code Descriptors Using the alphanumeric keypad on the front panel you can edit the 16 character user code descriptors and enter the name or title of the users to whom the code is allocated To enter text press a button repeatedly to scroll through the characters that appear on the button For example press 6MNO to enter M N O or 6 respectively You can also use NS enter a space before the current character Use the Right SOS button ss button to delete the current character To edit a user code descriptor 1 From the main menu select User Codes 4 2 Select a code A From the code s sub menu select Descriptor 4 Edit the descriptor using the alphanumeric keypad 7 4 Follow Me The Follow Me feature is designed to notify the user that certain events have occurred Notification is made by SMS to your cellular phone or by opening a two w
3. event of an emergency An arming method that is designed to activate a certain section of the premises An arming method that is designed to activate the detectors protecting the doors and windows while enabling residents to move freely on the premises Programmable output that is triggered according to specific system status conditions or by remote command sent via PSTN GSM Ethernet keyfob keypad or Remote Programmer R The state in which all zones are closed and the system is ready to be armed Control System s firmware update from a remote PC using WEB communication Restore of the normal state when the trouble is repaired For example if AC power is reconnected an AC Loss Restore event code is sent to the central station CommPact User Manual Appendix C Glossary Service Call SMS Command SMS Confirmation System Status LEDs Telecontrol Tones Trouble Tones TWA TX TX List TX Test Unbypass User Code Walk Test WUAPP WAP Web Remote Programmer Zone Zone Bypassing CommPact User Manual S A feature that enables the user to contact the monitoring service and talk to an operator via the Control System An SMS message sent to the Control System that causes the system to perform a specific function An SMS message sent to the user confirming that the SMS command has been performed Luminous indicators on the front panel that provide information on the arm and power status of the syste
4. when the system receives a successful transmission from a detector the detector is removed from the list De When all the detectors are removed from the list End Walk Test is displayed 4 Press to exit Walk Test mode 28 CommPact User Manual 7 Advanced System Operation Transmitters The Transmitters menu offers two utilities TX List and TX Test The TX List comprises all registered transmitters and their last reported status To view the TX list 1 From the Service menu select Transmitters TX List 7071 the first transmitter on the list is displayed A Using the arrow buttons scroll through the transmitter list 3 When you have finished viewing press Xto exit the list The TX list and TX test display the following information on each transmitter FRONT DOOR 5 6 K The transmitter s Descriptor e The signal strength of the last O received transmission An abbreviation indicating the last received status of the transmitter Status Meaning OK The transmitter is functioning correctly TA Tamper condition BT Battery low Notify OS The transmitter is out of Poe synchronization installer NA The transmitter is inactive I Press The left SOS button W to display the transmitter s default descriptor The second utility TX Test enables you to identify transmitters In TX Test mode each time a transmission is received a chime is sounded and the activated transmitter s details are displayed T
5. CTA System users and codes Web interface users and codes Change Password Omit Zones Change Appearance Alerts Time Zone Help SETTINGS TIME ZONE GMT 02 00 Jerusalem UPDATE Back System status received at 14 10 2012 12 40 38 local time at control system fone INC RESTS Figure 18 Time Zone Page di Choose the applicable time zone from the available options 4 Click Update CommPact User Manual 47 Event Log History Appendix B Web User Application The Event Log History page displays a log of events that have occurred within your system For each event you can view the date and time that the event occurred a description of the event the user or device that caused the event and whether or not the event was reported to your monitoring service In addition to viewing the event log you can also save the log to a pre formatted file or simply print the log To view the event log history On the Menu Bar click History the Event Log History Page is displayed EA EA EA SSS AAA HISTORY Refresh log Last updated st 14 10 2012 11 28 52 Open After Alarm USER 1 MASTER 23 09 2012 09 57 00 Media Loss Com Module GPRS 19 09 2012 14 54 00 Supervision Loss FRONT DOOR 12 09 2012 22 43 00 Alarm FRONT DOOR 12 09 2012 16 47 00 Alarm FRONT DOOR 12 09 2012 15 42 00 Alarm FRONT DOOR 12 09 2012 14 38 00 Alarm FRONT DOOR 12 09 2012 13 33 00 Alarm FRONT DOOR 12 09 2012 12 29 00 Ala
6. CommPact User Manual Appendix B Web User Application Change Appearance The Change Appearance page allows you to choose a color scheme for the interface of the Web Application To change the interface color scheme 1 On the Menu Bar click Settings Ze Click Change Appearance The Change Appearance page is displayed System users and codes Web interface users and codes Change Password Omit Zones Change Appearance Alerts Time Zone Help FOREST CHERRY E ee Eee O O ee SO eee E Pr System ststus received at 14 10 2012 12 40 38 local time at control system a e Figure 15 Change Appearance Page 3 Click Set underneath the required color scheme or Set Default to restore the default color scheme CommPact User Manual 45 Appendix B Web User Application Alerts The Alerts feature allows those people included in your contact list to be notified by email or SMS when certain events occur The page displays a table of the system s alert contacts and enables you add edit test and delete contacts as required To display the Alerts page 1 On the Menu Bar click Settings Ze Click Alerts The Alerts page is displayed e aos von woo EERSTE or System users and codes Web interface users and codes Change Password Omit Zones Change Appearance Alerts Time Zone Help System status received st 14 10 2012 12 40 38 local time at control system Figure 16 Alerts Page To add n
7. When the trouble condition is restored it is removed from the system trouble list 2 2 Alarm Sounding Patterns The following table summarizes various alarms sounded by the control system Alarm Burglary Fire Gas Medical Flood Environmental CommPact User Manual Alarm Sounding Pattern Description ON continuously ON ON ON 1 5 second pause ON ON ON ON ON ON ON short bursts 5 second pause ON ON ON ON continuously only applicable for Medical alarm from zone 4 rapid tones sounded once per minute Same as Trouble tones 2 The User Interface 2 3 Keyfobs The CommPact supports up to nineteen keyfob transmitters The functions of the buttons on each keyfob are shown in the examples below Disarm AN Full Arm Medical Panic B2 Perimeter B1 Part Arm Arm PGM EL 2714 PaM EL 2711M P 2 4 Wireless Keypads The system supports up to four wireless keypads You can use the keypad EL 2620 as an arming station and generate a panic alarm in the event of emergency Battery Status Numeric Arming SOS Keypad Keys Cancel Numeric Keypad The numeric keypad allows you to arm or disarm the system by entering a user code Arming Keys Three arming keys are available Full Part and Perimeter These keys arm the system using one of the three arming methods One key Arming is an option that is programmed by your installer If this option is disabled you must also
8. enter a user code when arming 8 CommPact User Manual 2 The User Interface Panic Alarm Simultaneously pressing the Full and Perimeter buttons generates a panic alarm Cancel The Cancel key clears the keypad in the event that you pressed a key by mistake For example when entering your code you enter a wrong digit the system waits for you to enter all four digits before it decides that the code is incorrect Pressing the Cancel key causes the keypad to disregard what was previously entered enabling you to start again Battery Status LEDs Every time a key is pressed one of the Battery Status LEDs is lit When the battery needs to be replaced the red Low Battery LED is lit CommPact User Manual 9 3 Arming and Disarming 3 Arming and Disarming Arming can be defined as activating the system When the system is armed it monitors the zones that are protected by the detector If a detector senses an intrusion the system generates an alarm 3 1 Arming Modes Three arming modes are available Full Part and Perimeter These modes enable you to arm your system accordingly to suit different circumstances 7 You can only disarm all the active arming modes ELTON q Full Arming Part Arming Perimeter Arming Full arming activates the This arming method Perimeter arming enables entire system This arming enables you to arm a you to activate the method is used when you section
9. is received see p 13 3 5 Arming Tones CommPact User Manual 3 1 Introduction and Overview 1 6 Vocal Message Annunciation Vocal message annunciation is an optional feature that if enabled in programming causes the system to play short messages that indicate system status 1 7 Web Smartphone Access The Web Smartphone application provides an interface to your security system from your Internet browser or Smartphone You can perform a wide range of tasks such as arm disarm zone bypass and user code management Additionally you can set up the contacts whom you wish to be alerted by email or text message when selected events occur The Web Smartphone application also allows you to check your home at any time either by viewing a history of recent events that have occurred For further information see p 33 Appendix B Web User Application 4 CommPact User Manual 2 The User Interface 2 The User Interface There are several methods you can use to operate the system Apart from the keypad on the front panel your system may include a number of peripheral devices such as keypads and keyfobs This chapter provides a brief introduction to each of the devices you can use to operate the system It is important that you familiarize yourself with these devices before reading the following chapters that describe system operation in further detail The front panel is the main user interface that provides you w
10. of your family For example you may wish to call an elderly person who has difficulty reaching the phone Using its Two Way Audio features the Control System automatically picks up the call and you can communicate via its built in microphone and speaker 6 1 Calling your Home You may call your home at any time in order to contact your family operate your system or check your home while you are away This feature is available for both regular telephone communication and cellular communication Making a Call using a Regular Telephone When your security system shares a telephone line with other devices e g telephone handsets an answering machine or fax it is important that the Control System distinguish between calls so that it knows when to pick up the relevant call For this purpose the CommPact employs a double call method To make a call to the Control System using the double call method 1 Dial your telephone number 2 Wait for two or three rings then hang up 3 Wait at least five seconds and dial the number again on the second ring the Control System picks up and sounds two tones Making a Cellular Call to the System If your system supports cellular communication it has its own individual telephone number Therefore the double call method is not necessary and you may call the Control System directly Call Procedure To prevent unauthorized attempts to call your Control System you must enter a user code w
11. of your home while perimeter zones the intend to leave your home remaining on a different windows and doors of your leaving the premises part of the premises home enabling you to empty move freely within the protected area Certain detectors such as smoke carbon monoxide gas and flood detectors are JO always active regardless of system status 3 2 Arming the System Before arming the system check that all doors and windows are secured so that the system is ready for arming Arming with the Keypad To arm the system using the front panel wireless keypads o Press one of the three arming keys the exit delay begins to count down At the end of the exit delay the system is armed 10 CommPact User Manual 3 Arming and Disarming Arming with the Keyfob The default functions for B1 Dis part arming and for B2 Y perimeter arming To arm the system using the keyfob o Press the relevant button buttons on your keyfob see below the exit delay begins to count down At the end of the exit delay the system is armed Combination arming There is an option to activate two arming modes simultaneously The possible combinations are o Full perimeter o Part Perimeter For combination arming activate the first arming mode and while the exit delay of the first arming mode is counting down activate the second arming mode It is not important which arming mode you choose first It is not possible to activate Full a
12. the system s user functions In addition to the explanation you will receive from your installer we urge you to read this manual so that you can take full advantage of your system s features Keep this manual in an accessible location for future reference The CommPact system has many features in order to suit a wide range of applications This manual outlines all of these features but it is likely that there are options that are not relevant to your system If you have any questions regarding the availability of the features described in the manual please ask your installer 1 1 Documentation Conventions In order to simplify the procedures that appear in the rest of this manual the following conventions are used Item Description Select Use the arrow buttons to scroll through the options and press From the Event Enter the main menu by pressing Y and entering your user Log Menu select code Using the arrow buttons navigate until you reach Clear Log Event Log and press Y Using the arrow buttons navigate until you reach Clear Log and press Y From the Service The same as above only this time you are navigating through menu select Set three menu levels Time Date Set Date 7012 The shortcut to a specific menu item from the main menu In this case this is the shortcut for Set Date These appear in the procedures as an additional aid to menu navigation 5 A shortcut to a specific item in a sub menu For
13. the system after an alarm occurrence 24 CommPact User Manual 7 Advanced System Operation Codes 26 27 Limited Codes A limited code enables you to issue a code that is valid for one day only This code automatically expires 24 hours after it has been programmed Code 28 Duress Code The duress code is designed for situations where you are being forced to operate the system This user code grants access to the selected operation while sending a Duress event message to the monitoring service Code 29 Telecontrol Code The Telecontrol code is designed to enable the user to perform a number of tasks via their telephone Using this code the user can call their system to arm and disarm the system activate and deactivate PGM output cancel the siren or establish Two Way Audio communication Editing User Codes User code editing is a feature that is available exclusively to the master code To maintain a high level of security keep all user codes confidential To edit a user code 1 From the main menu select User Codes 4 Ze Select the code you want to edit 3 From the code s sub menu select Edit Code the 4 digit code is displayed with the cursor flashing on the first digit 4 Edit the code 5 Press Y the new code is stored in the memory If you enter a code that is identical to an existing user code the Control System lt gt sounds an error tone and the new code is not accepted 0000 is not a valid user
14. time at the control system The system status refreshes automatically and can also be refreshed manually To refresh the current system status click the Refresh Status button on the right hand side of the Status bar Workspace The workspace offers additional links to the following pages of the application System Operation Settings History Video and Automation When you choose a page either from the Main Menu or from the workspace the page is displayed in the workspace For example if you choose Arm Disarm from the Main Menu System Operation Area page and System Status area are displayed in the workspace see the example below Al EAS TAE NAAA System Operation System Status Unset Y A System status received at 14 10 2012 12 40 38 local time at control system oe e Figure 7 Workspace Example Page You can arm and disarm the system using the Arm Disarm drop down box upper right part of the page or using the buttons in the System Operation Area o The Web Application allows you to arm and disarm your system using any of the available arming methods o On the Status Bar below on the page you can see the current status of the system in our example it is Disarmed and System Ready which means that the system and all the detectors are working properly and there are no events to report It is possible to check if there were alarms in the system It is important to note that when you are using the Web applicati
15. 3 Medical PalnlG EMErgeNCy rieri esser a st 17 5 PGM CORO iiiiorrcicd aaa iran 18 Dilo A A es a leads tear eeseeaminaten peste oes 18 2 Melepnone Controla Ross 18 Dede SMS CONTON aa aos 18 6 Telecontro briha Sa ONENE E aAA 20 Gls Calling your HOME escran aa di 20 O2 SEVICE Caesio n o E A A O 22 6 3 IW Way Audio after an Alai a EEEE AAAA 22 6 4 TWO Way Audio FOO W Merssi ee AE 22 rs SIMPE X MOS A E E wekaee 22 7 Advanced System Operation sisssssiiccccccciccctcscccccewadeescnscnnncecdsaccudavewanecsnaann 23 Tale Cancel REPO E 23 Fals Zone BYDASSING UNDYVDASSING a AS 24 Veda User Codes unirnos 24 7 4 FOU CW AMG aaan er E E E a 26 Tj Event A A En e 26 7 6 A o o rome nesas ines se couenensiresegsgasss 3502S 55 sons tose 27 111 Appendix A MENU Structure iia 32 Appendix B Web User Application a csiocicic siadira ra 33 Register to MI VELAS AA A Sa 33 LOIT to MY ELAS ciexectsacesatccrcerrcntnbasnes rafa ro 35 TAE MGI PAGS A a A 36 Arming and DISAFMING siantescdutsasscesanpi paver serenaded aeeeansatssidamamerse eee tiateeateneenatenniae 38 Web ADpiCallon Senasa 39 Event LOG MISTOLY scis sissnertsececcetccererethadnindeda chen Gnensidasaseeteneeoontieaeiaeadididsaadacneedencse 48 ADPENCIX Co GIOSSAFY circoni ranana EO EANES 49 1 Introduction and Overview 1 Introduction and Overview This user manual explains all you need to know about your CommPact security system and provides step by step instructions for all
16. An arming method that activates the entire system when the premises are vacated 49 Global Chime Instant Arm Keyfob LAN IP Address Limited Code Log Master Code Medical Emergency Message Center Non Controlled Code One Key Arming Panic Alarm Part Arming Perimeter Arming PGM Ready Remote Firmware Update Restore 50 Appendix C Glossary G A feature that enables disables the Chime feature for the entire system see Chime I An arming method that cancels the entry delay after the system has been Part or Perimeter armed K Handheld wireless transmitters used to remotely control the system The address that your home router has assigned to the Control System A user code that automatically expires 24 hours after it is programmed See Event Log M The only user code with the ability to program other user codes The master code also has exclusive access to specific system functions A type of alarm that informs the monitoring service that the user is in need of medical assistance An optional feature that enables users to record messages to be played back by other users A user code that does not cause the system to notify the monitoring service when used to arm or disarm The system only reports if the code is used to disarm after an alarm O Arming the system without the need for a valid user code P A user initiated event that alerts the monitoring service in the
17. App store or from Google play for Android devices When using the Smartphone application service the Login page may look similar to the following examples mi ORANGE 3G 12 07 903 71 Login y Username Password PIN PIN Als ojFja Hjujk SN z x c v s nm 123 space Next Figure 4 Login Page iPhone Figure 5 Login Page Android CommPact User Manual 35 Appendix B Web User Application The Main Page After logging in your system s home page is displayed The following diagram shows the Main page and explains the main elements of the Web application s interface A e e A A O AN plo iq Set Unset _ Settings History S Set and unset your contro system Manage different aspects of your View a full list of system events that gt b remotely control system and web user occurred in your home Print or save 7 interface the log file Q e an o o c Displays a list of the zones i e View images from PIR cameras or Manage contacts for system event sensors in your system and allows video streaming from IP cameras notification allowing you and your you to omit or un omit them family to always stay informed Welcome to your web user application a comprehensive interface to your home The current status of your is displayed in the status bar at the bottom of this page Using this application you can arm or disarm your system or select any of the functions listed above Syst
18. The options available are R Report Sent F Report Failed N No Report or D Disabled O Default descriptor zone number in this case FIRE ALARM The above example shows the event log entry for a Fire alarm in the Kitchen Zone 4 on November 14 2008 The report was successfully reported to the central station 7 6 Service Menu The Service menu includes various functions that enable you to test your system effectively You can gain access to the Service menu using the master code Set Time amp Date To set the time 1 From the Service menu select Set Time Date Set Time 7011 2 Enter the current time To set the date 1 From the Service menu select Set Time Date Set Date 7012 2 Enter the current date The format of time and date is defined by your installer in programming If you AM and PM are setting the time in 12hr format use the left SOS button Ns Message Center The Message Center is designed to allow you to record a short message that may be played back later by another user After a message is recorded Message Waiting is displayed on the LCD until the message is played back To play back a recorded message o From the Service menu select Messages Play Message 7021 To record a message 1 From the Service menu select Messages Record Message 7022 2 Press V to start recording the message 3 Record your message The message may be up to twenty seconds l
19. Unbypass All 4 User Codes La User 1 32 Cy 1 Edit Code 2 Descriptor A e 5 Follow Me Lo 1 Phone Number lt p 6 Event Log 2D 1 View Log 2 Clear Log Ay 7 Service LD 1 Set Time Date HG 1 Set Time 2 Set Date 2 Messages HO 1 Play Message 2 Record Message 3 Delete Message 3 WL Siren Test 4 Siren Test 5 Interface Test 6 Walk Test 7 Transmitters GDA 1 TX List 2 TX Test 8 Audio Volume 9 RF amp GSM Level CyD 1 GSM Signal 2 RF RSSI Level 10 Version 11 Enable Pog 12 Global Chime 13 SW Update O 14 System Reset 4 9 Programming Legend q Installer code required e Master code required 32 CommPact User Manual Appendix B Web User Application Appendix B Web User Application The Web User Application MyELAS provides a full interface to your system from a local or remote PC Via the Web you can perform a wide range of tasks such as arm disarm zone bypass user code management and home automation control The Smartphone Application MyELAS provides access to the Web User Application from your Smartphone iPhone or Android Register to MyELAS The Web Application is part of the service provider s Web site and requires the end user to register in order to gain
20. access to the Web site To Register to MyELAS 1 Goto www MyELAS com The Login page is displayed Username o Password o Pass Code o which are communicated via PSTN GSM GPRS and TCP IP connections Self Registration Password Recovery Figure 1 Login Page If you have already registered but forgotten your Login details click the Password Recovery link and you can request that the password to be sent to your predefined email address 2 Click the Self Registration link The Self Registration page is displayed CommPact User Manual 33 Appendix B Web User Application First Name Last Name Email Login Name Password Confirm Panel ID Location ae es pr LAS AD ARO NY E GR ME ae gt ya gt Agree to the terms and conditions register Cancel Enter the code shown ETA Figure 2 Self Registration Page 3 Enter the following registration details into the Self Registration page First Last Name Enter your First and Last Name Email Login Name Enter your chosen Login Name i e email address Password Confirm Enter your chosen Password twice minimum of 6 characters and at least one digit Panel ID Enter your Panel ID supplied by your service provider or as it appears on the sticker located on the side of the panel Location Select your location time zone Anti Spam Code Enter the displayed anti spam code into this field Terms and Conditions Read the Terms and Conditi
21. ands from a cellular phone Each SMS command contains the following elements o SMS Command Descriptor up to 43 characters of free text o separates the descriptor from the actual command o User Code 0 Command 120 Disarm 121 Full Arm 122 Part Arm 123 Perimeter Arm 124 Full Perimeter Arm 125 Part Perimeter Arm 200 Arm Status The following example shows the format of an SMS command for disarming the system SMS Command Descriptor User Code Command D I S A R M 1 2 3 4 1 2 0 While the SMS Command Descriptor is optional you must start the SMS A N command with the symbol for the system to accept the command Don t use symbol within the descriptor text Arm Status Reply On receiving an Arm Status request message see command 200 above the system returns a status message to the sender This message includes the system status and the descriptor of the user or the device used to arm disarm the system The following example shows an Arm Status Reply message reporting that the system was fully armed by Master User FULL ARMED MASTER U SER SMS Confirmation message After an SMS command is executed by the system if programmed by your installer a confirmation message may be returned to your mobile phone The following example shows the confirmation message you receive for the sample command from the previous section D I SARME D Master code is required for the Arm Status command 14 CommPac
22. arance Alerts Time Zone Help System status received at 14 10 2012 12 40 38 local time at control system ar IE E Figure 9 System Users and Codes Page To add a new system user 1 Click Add New User at the bottom of the table the Add New System User page opens USERS AND CODES ADD NEW USER User Name User Type Non controlled lv New Pass Code i Confirm Pass Code Master Pass Code Figure 10 Add New System User Page Enter the user s name in the field provided 16 characters max Choose the user type from the available options Enter the new user s 4 digit passcode Enter the new user s passcode again for confirmation Enter your Master code Click Update To edit an existing system user 1 Click Edit for the user you want to modify the Edit User page opens 2 Edit the user s name in the field provided 16 characters max E le i LF When editing an existing user you cannot change the user type Enter the user s 4 digit passcode Enter the user s passcode again for confirmation Enter your Master code Click Update 5 1 e a 40 CommPact User Manual Appendix B Web User Application To delete a system user 1 Click Delete for the user you want to remove from the table the confirmation page opens Za Click Yes to confirm Web Interface Users and Codes The Web Interface Users and Codes page enables you to manage your Web s users The page displays a table of th
23. arbon monoxide gas leak and flood detectors can be installed to provide an early warning in the event of a fire the presence of dangerous gases or the potential for flooding Keyfobs Keyfobs are hand held transmitters that are used to operate the system Various keyfobs are available providing a number of functions For example arming disarming the system and sending panic and medical assistance alarms Keypads The keypads enable you to communicate with the Control System in order to perform a number of different functions The main function you can perform using a keypad is to arm the system when leaving your home and to disarm on your return Sirens and Strobes While the Control System includes a built in internal siren it is possible that you also have an external siren and strobes installed The sirens are sounded and the strobes are activated during certain alarm conditions serving to warn you and ward off intruders 2 CommPact User Manual 1 Introduction and Overview 1 3 System Monitoring When an event occurs within the system the Control System sends a message to your monitoring service describing the exact nature of the event This enables the monitoring service to take the required action System monitoring can implement either regular telephone or cellular communication 00000000 oo o o o o o o o o o An alarm is generated and the A detector detects The Control System is aler
24. avigation buttons w to choose enable or disable then press y After recording a message Message Waiting is displayed until the message is played back The Message Center is an optional feature that is included with certain versions of CommPact Control System 2 WAY AUDIO CANCEL SIREN FULL ARM EXTEND CALL DISARM DISCONNECT 11 Table of Contents QUICK Reference GUIdS odia ii Fale of Contents EA ea iii 1 Introduction and OvervieW iria 1 Ll Documentation COnVentious acae a E E 1 1 2 Securty System Components ss oraren EE EAEEREN TEETE EAEE 2 1 3 System MONILOFING eneee e aa aea aea aapa aaa aan 3 1d Ser MoMo e ranra Le 3 los Telephone CONGO reaa aaa asses 3 1362 Vocal Message ANUNCIAN aaa 4 leza Web Smartphone ACCESS aree aN 4 2 The User Interface siii 5 2 Front Panel aerei e Cente eteemeaced ek saunas E aq AA EE 5 Z2 Alarm Sounding PALETA Sn sa 7 2 3 KOVO DS A A go A E 8 2 4 Wireless K eyp d E tt 8 Se AFMING and Disarming irinna aa a a aa 10 Ss AMMO Modest a a a a AA 10 Boece AS ENN Ers ee ON 10 Dee DISAFMINGITHE2S VStCIN sccccctchiiccrlaneninGnantninnnoannncdsssestanneabnneisactennialaaianadaieawes 12 3 4 Arm Status and Other System Status Indication cccccccccccccnnnnnnnnnnnanononanos 12 Didi AMN TONES tiara aa 13 3 6 Remote ArmMINITDISIMOIMO AAA 14 4 Panic Alaris ici AA 16 4 1 KEY DAG AAS a A T E A E E E E A nla ATAA SE e meses 16 4 2 KOVO D PIMC AIIIN si E E E E A A 17 4
25. ay audio channel If using the TWA Follow Me feature the audio channel is opened after alarm gt events only To edit the Follow me number 1 From the main menu select Telephone Follow me 5 2 Enter a telephone number for Follow Me communication If using the SMS Follow Me feature this number must be for a cellular phone with the capability to receive SMS messages You may only access Follow me programming if the protocol for Account 3 is De programmed as SMS or TWA Follow me 7 9 Event Log The event log records events that have occurred within your security system When the log is full the oldest events are automatically erased and are replaced by new events To view the event log 1 From the Event Log menu select View Log 61 the most recent event is displayed o Press the left SOS button default descriptor on the second row of the display Ns to display the Time Date stamp or the Use the arrow buttons to scroll through the events When you have finished viewing press Xto exit the log 26 CommPact User Manual 7 Advanced System Operation The event log displays the following information for each event O ii a brief description of the event that OFIRE ALARM o eKITCHEN Zone descriptor exactly where the event occurred Time date stamp the exact time the event occurred 1 14 08 12 34 R o Report details a single character indicating whether the event was reported to the central station
26. commpac User Manual For quick user information please refer to the CommPact Quick User Guide provided on our website www electronics line com El UPGRADING EVERYDAY SECURITY Quick Reference Guide Function Press Additional Information ES on Wor LS FULL PART PERIMETER INSTANT ARM 4 Hold down this key until Instant Arming OK is displayed Then Press DISARM USER CODE PANIC ALARM FIRE ALARM MEDICAL ALARM then USER CODE CHECK TROUBLE Use this key scroll CONDITIONS the system trouble list SWITCH PGM ON then 30 SWITCH PGM OFF SERVICE CALL GLOBAL then CHIME RECORD MESSAGE PLAY MESSAGE One Key Arming is disabled on the Control System enter your user code when arming The default master code is 1234 Instant arming cancels the entry delay after Part or Perimeter arming This feature can be enabled by your installer Entering your user code also silences the siren in the event of an alarm Press these buttons together and hold them down to generate an alarm Use the menu navigation buttons y until the required menu item is displayed then press y Alternatively enter the shortcut e g 21 for Bypass Zones Pressing w also silences any trouble tones that may be sounded by the system Enter 30 for PGM Dialing is displayed The number dialed for the service call is programmed by your installer Use the menu n
27. e In this case press w to check which detector is causing the System Not Ready condition To make the required arming method available activate the detector If activating the detector does not help there may be a problem with the detector You can bypass the faulty detector s zone to allow system arming until the problem is remedied see p 24 7 2 Zone Bypassing Unbypassing i gt Motion detectors have a three or four minute delay between transmissions 3 3 Disarming the System When you enter the premises the entry delay begins to count down You must disarm the system within the entry delay time to prevent the system from triggering an alarm To disarm the system using a keypad o Enter your user code The system is disarmed 7 You can only disarm all the active arming modes To disarm the system using a keyfob o Press the disarm button 3 4 Arm Status and Other System Status Indication The following table explains the various arm status descriptions DISARMED as they appear on the LCD display 12 22 11 Status Meaning DISARMED The system is disarmed FULL ARMED The system has been armed using the displayed arming PART ARMED method 12 CommPact User Manual 3 Arming and Disarming Status PERIMETER ARMED PART ARMED INST PERIM ARMED INST FULL ARMING PART ARMING PERIMETER ARMING PART ARMING INST PERI ARMING INST Meaning The system is in the process of arming using
28. e system s current users and enables you add edit and delete users as required You can even issue temporary limited codes to guests that will automatically expire after 24 hours 1 On the Menu Bar click Settings 2 Click Web Interface Users and Codes The Web Interface Users and Codes page is displayed System users and codes Web interface users and codes Change Password Omit Zones Change Appearance Alerts Time Zone Help LIST Login Name Full Name Email Edit Delete System status received at 14 10 2012 12 40 38 local time at control system IE Eee Figure 11 Web Interface Users and Codes Page To add a new Web user 1 Click Add New User at the bottom of the table the Add New Web User page opens ADD Username Password Confirm I Owner User Password First Name Middle Name Last Name Phone Email Figure 12 Add New Web User Page 2 Enter the user s name in the field provided 16 characters max D Enter the new user s password 4 Enter the new user s password again for confirmation CommPact User Manual 41 Ze 8 Appendix B Web User Application Enter the Owner User password Enter the First Name Middle Name and Last Name of the new user in the fields provided Enter Phone and Email details of the new user into the fields provided Click Add New To edit an existing Web user SNATR WN Click Edit for the user you want to modify the Edi
29. ed as templates on your mobile phone Each SMS command contains the following elements O SMS Command Descriptor up to O Command 0 Off 1 On 43 characters of free text O delimiter separates the O Device Number 30 for PGM output descriptor from the actual command User Code 4 digits 18 CommPact User Manual 5 PGM Control The following example shows the format of an SMS command to switch PGM On O O 0 0 P G M O N 123 44130 Do not include the symbol in the descriptor as the system regards any text after this symbol as part of the command The SMS Command Descriptor is optional but you must still enter the before the user code SMS Confirmation Message Format After an SMS command is executed by the system if programmed by your installer a confirmation message may be returned to your mobile phone This message includes the PGM descriptor and the command that was sent The following example shows the confirmation message you receive for the sample command from the previous section P GM O N CommPact User Manual 19 6 Telecontrol 6 Telecontrol The CommPact Control System offers a range of Telecontrol features that provide remote access via the telephone These features include Two Way Audio remote arming disarming and siren cancel Two Way Audio You may use the Two Way Audio features to check your home in the event of an alarm or as an alternative means of communicating with members
30. em status received at 14 10 2012 12 39 50 local time at control system IT q Figure 6 Main Page Menu Bar The Menu Bar includes the Main Menu options as well as the Log Off button The Main Menu offers the user links to various pages in the Web Application Use the Logoff button on the right side of the menu to close the session The following options are available from the Main Menu 36 Home pressing the Home button allows the user to return to the Home page at any time Arm Disarm provides access to the System Operation Area page Settings offers various options including user code and contact management event log viewing and zone bypass History enables you to view the system s event log Video You can discuss the home automation capability with your security service provider to determine if it is applicable to your system Automation You can discuss the home automation capability with your security service provider to determine if it is applicable to your system Help Download offers online explanations on how to use the Web Application plus FAQ and customer support options CommPact User Manual Appendix B Web User Application Status Bar The Status bar displays information on your system s status and the name of the user currently logged in Above the status bar the time when the system status display was last updated is shown This information is displayed according to the local
31. ers The following System User types are available Master Code The Master code is the highest user authorization level With the Code 1 Master code you can change all other user codes Controlled Codes When you use a controlled user code for arming and disarming Codes 2 19 the system notifies the monitoring service You can assign these codes to your children or employees whose comings and goings are of interest to you Non controlled Codes Non controlled codes do not cause the system to send Codes 20 25 Arm Disarm reports to the monitoring service The system sends a Disarm report only if you use this code to disarm the system after an alarm occurrence Limited Codes A Limited code is a code that is valid for one day only This code Codes 26 27 automatically expires 24 hours after it has been programmed You can assign a limited code to a visiting guest for example Duress Code The Duress code is designed for situations where you are being Code 28 forced to operate the system This user code performs the operation selected while sending a Duress event message to your monitoring service To display the System Users and Codes page iF On the Menu Bar click Settings 2 Click System Users and Codes The System Users and Codes page is displayed CommPact User Manual 39 Appendix B Web User Application e on o or System users and codes Web interface users and codes Change Password Omit Zones Change Appe
32. ew alert contact I Click Add New at the bottom of the table the Add New Alert Contact page opens ALERTS ADD NEW CONTACT a Name Email Mobile Phone Alert Language English E O ee Arm Disarm E m Fire A ia Burglary A A Medical SOS A la hd Figure 17 Add New Alert Contact Page Enter the contact s name in the field provided Enter the new contact s email address Enter the new contact s mobile phone number Select the alert language from the available list Choose the event and message type from the available options Email SMS Click Update E E a 46 CommPact User Manual Appendix B Web User Application To send a test message 1 Click Test for the contact to whom you want to send a test message a confirmation page appears 2 Click OK To edit an existing alert contact 1 Click Edit for the contact you want to modify the Edit Alert Contact page opens pd Edit the contact name email address and mobile number as required 3 Choose the event and message type from the available options Email SMS 4 Click Update To deleting an alert contact ay Click Delete for the contact you want to remove from the table the confirmation page opens 6 Click Yes to confirm Time Zone The Time Zone page allows you to define the time zone for the control panel To display the Time Zone page k On the Menu Bar click Settings Za Click Time Zone The Time Zone page is displayed EEE
33. ew password again for confirmation 6 Click Set New Password CommPact User Manual 43 Appendix B Web User Application Zone Bypass A bypassed zone is ignored by the system and does not generate an alarm when triggered To unbypass a zone is to restore the zone effectively instructing the system to monitor activity from that zone LF All bypassed zones are automatically unbypassed when the system is disarmed The Zone Bypass page displays a list of the zones i e detectors in your system and allows you to bypass or unbypass them as required To bypass a zone 1 On the Menu Bar click Settings 2 Click Zone Bypass The Zone Bypass page is displayed pal Ae BP po System users and codes Web interface users and codes Change Password Omit Zones Change Appearance Alerts Time Zone Help pza ZONE OMIT Name State Trouble Action 1 FRONT DOOR Ready No E omit gt 23 ZONE32 Resdy No El omit nn pI Please click Update or Refresh Status to view current omited zones e PPP e System status received at 14 10 2012 12 40 38 local time at control system Kobi Israeli Logged in MOS SYSTEM READY REFRESH STATUS Figure 14 Zone Bypass Page The table of zones displays your system s detectors and their current bypass status 3 Check the checkboxes for the zones you want to bypass 4 Click Update p lt To restore a bypassed zone to normal operation you can unbypass the zone 44
34. example 5 is the shortcut to Bell enable disable in the sub menu that is opened once you have selected the detector you want to program Y buttons buttons that appear on the keypad l 5 Interface Test The text that actually appears on the LCD display italics Note MN Important caution please pay attention CommPact User Manual 1 1 Introduction and Overview 1 2 Security System Components Your security system is made up of a Control System various detectors and a number of optional peripheral devices This section explains the role of each component in your system Control System The Control System is the brain of the system It communicates with all the devices connected to the system For example in the event of a burglary a detector sends a signal to the Control System indicating that it has sensed motion on the premises On receiving this signal the Control System makes the decision to report the alarm to your monitoring service and activate the siren 000000000 000000000 2000000000 Detectors Detectors are the devices that protect your home alerting the Control System when there is a breach in security Magnetic contacts protect your doors and windows while motion detectors are able to detect an intruder moving across its field of view Vibration and glassbreak detectors are able to sense low amplitude vibrations and forced break in attempts around vulnerable access points Additionally smoke c
35. hen calling your home see p 25 7 3 User Codes Code 29 To call your home 1 Call the Control System either using the double call method or directly see above when the Control System picks up two tones are sounded 2 Enter the telecontrol code Code 29 on your telephone within 15 seconds 20 CommPact User Manual 6 Telecontrol MN Do not enter your user code until you hear the two tones Any digits entered before the tones are sounded are disregarded by the system 5 A tone is sounded to indicate that the system is ready to receive commands The following commands are available o Press 2 for Two Way Audio If the TWA mode is defined as Simplex see p 22 6 5 Simplex Mode the audio channel opens in Listen mode microphone active speaker mute To switch to Speak mode press 1 on your telephone To switch back to Listen mode press 0 on your telephone During the TWA session you can adjust the speaker volume using the arrow buttons o Press 3 to fully arm the system o Press 430 to activate PGM output Unit 30 o Press 530 to deactivate PGM output Unit 30 o Press 6 to disarm the system o Press 9 to cancel the siren The Arm Disarm PGM on off and Siren canceling can also be executed at any time during a Two Way Audio session 1 gt Error beeps three tones sound in case of a wrong command To clear the last command press or 4 The d
36. hone to answer the call If you press 9 to answer the call the Control System simultaneously cancels n the siren when you answer the call If using Simplex mode the call is connected in Listen mode see p 22 6 5 Simplex Mode 6 5 Simplex Mode It is possible that the Two Way Audio features on your system are programmed to operate in Simplex mode Simplex mode means that one party may speak while the other party listens If using Simplex mode the call is connected in Listen mode In Listen mode the microphone on the Control System is turned on so that you can listen in If you want to switch to Speak mode press 1 on your telephone In Speak mode the microphone is turned off and the speaker is turned on so that you can speak to the person on the other end of the line If you want to switch back to Listen mode press 0 on your telephone 22 CommPact User Manual 7 Advanced System Operation 7 Advanced System Operation Besides the basic functions described in the previous chapters you can access additional functions via the menu This chapter describes these functions and the menu navigation procedure Menu Navigation Using the LCD keypad on the front panel you can navigate through the menus using the menu navigation buttons w and make simple yes no decisions using the Y and X buttons The availability of menu items depends on the user code that you used to enter Menu mode Some menu item
37. imeter zones the windows and doors of your home enabling you to move freely within the protected area Before arming the system check that all doors and windows are closed so that the system is ready for arming System status is displayed on the status bar at the bottom of the page If you are arming from a remote location and the system status is Not Ready you may temporarily bypass any zone that is causing this condition Disarming can be regarded as turning the security system off When the system is disarmed only zones that are defined as active 24 hours are monitored e g Flood Gas and Panic zones 38 CommPact User Manual Appendix B Web User Application Web Application Settings The Web Application Settings area offers various options including system Web user codes contact and password management user interface appearance and descriptors event log viewing and zone bypass capabilities System Users and Codes The System Users and Codes page enables you to manage your system s users The page displays a table of the system s current users and enables you add edit and delete users as required This capability is available only to a user with a Master code the highest level of O authorization The System Users and Codes page provides a useful tool for managing your system s users In this area you can add delete or change System Users and the User Codes for your system for example add edit codes for family memb
38. ith all the functions you need to control your security system 2 1 Front Panel LCD Front Panel display and LEDs inform you of system arming status power failures and system trouble conditions Its alphanumeric keypad enables you to enter your user code when arming and disarming and to silence the siren in the event of an alarm LCD Display System Status LED OK LED Arming Keys Menu Navigation Keys o A N OE O O O O O O O O f a A me AY S Alpha numeric Keypad 4 c lt o ff Next diagram shows the Control System s back panel that provides access to the SIM card and the USB Connector CommPact User Manual 5 2 The User Interface Back Tamper Mounting Holes iS USB Connector AC Cable Arming Keys Three arming keys are available Full Part and Perimeter These buttons arm the system using one of the three arming methods One key Arming is an option that is programmed by your installer Service Call Button The Service Call button enables you to contact the monitoring service and talk to an operator To initiate a service call press the up arrow button 2 then press and hold down the Service Call button 3 Vocal Message Recording and Playback Front Panel allows you to record a short message that ma
39. m T A feature that provides remote access via the telephone including remote arming disarming siren cancel and Two Way audio Chimes sounded by the Control System s internal or external siren Tones sounded by the system to indicate a trouble condition Two Way Audio abbr Transmitter abbr A service feature that lists all the system s registered transmitters their last recorded status and signal strength A service feature that displays the source of the last received transmission U The restore of original state to a bypassed zone A four digit code that grants access to certain system functions such as arming and disarming the system W A mode that enables detectors to be tested without generating an alarm Web User Application Interface abbr Web Application allowing full interface to the system s user functions A protocol used to enable access to the mobile Web via mobile phone or PDA Software that enable installers or service providers to operate and program the system from a PC either on site or from a remote location Z A protected area within the security system See Bypassed Zone 51 Electronics Line 3000 Ltd Limited Warranty EL and its subsidiaries and affiliates Seller warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production Because Seller does not install or connect the product and because the product may be used i
40. n conjunction with products not manufactured by the Seller Seller can not guarantee the performance of the security system which uses this product Sellers obligation and liability under this warranty is expressly limited to repairing and replacing at Sellers option within a reasonable time after the date of delivery any product not meeting the specifications Seller makes no other warranty expressed or implied and makes no warranty of merchantability or of fitness for any particular purpose In no case shall seller be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever Sellers obligation under this warranty shall not include any transportation charges or costs of installation or any liability for direct indirect or not be compromised or circumvented that the product will prevent any persona injury or property loss by intruder robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of intruder robbery or fire without warning but is not insurance or a guaranty that such will not occur or that there will be no personal injury or property loss as a result Consequently seller shall have no liability for any personal injury property damage or loss based on a claim that the product fails to give warning
41. n keyfob EL 2711M is designed to send a message to your monitoring service in the event of a medical panic emergency The transmitter is water resistant and can be worn around the neck as a pendant CommPact User Manual 17 5 PGM Control 5 PGM Control PGM is a programmable output that is triggered according to specific system status conditions or by remote command sent via PSTN GSM Ethernet keyfob or Remote Programmer as explained below PGM programmable output can be controlled using the keyfobs remotely by telephone or SMS or programmed to react to specific system status conditions For example PGM can be programmed to switch on when the system is armed or when a specific zone is triggered How PGM reacts to the On command is determined by the installer in programming PGM can be programmed to switch on until the Off command is received the end of status condition that turned it on 5 1 Keyfob Control You can control PGM using the four button keyfob registered to the system This option can be programmed by the installer See p 8 2 3 Keyfobs 5 2 Telephone Control Using the Telecontrol feature you can control PGM output remotely via the telephone For further information on the Telecontrol features see p 20 6 Telecontrol 5 3 SMS Control If your system supports cellular communication you can control PGM via your mobile phone using a number of SMS commands The SMS commands are designed to be enter
42. nd Part arming modes simultaneously I lt gt lt is necessary to disarm first when changing from one arming mode to another arming mode Forced Arming Forced arming enables you to arm when the system is not ready For example if a door protected by a magnetic contact is open you may arm the system on condition that the door will be closed by the end of the Exit delay If the door is still open after the exit delay expires an alarm is generated 7 Forced arming is available only if the option is enabled in programming Instant Arming Instant arming is a feature that allows you to cancel the entry delay after Part or Perimeter arming the system For this feature to function it must be enabled in programming by your installer To instantly arm the system 1 Check if the system is ready to arm 2 Press the Part or Perimeter arming button on the keypad enter your user code if required 3 Press and hold down on your keypad until the message Instant Arming OK is displayed 4 Press Y the entry delay for the current arming period is canceled CommPact User Manual 11 3 Arming and Disarming Supervised Arm Supervised Arm is an optional feature designed to supervise intrusion detector activity before you arm the system If Supervised Arm is enabled in programming and the system has not received a transmission from a detector for a certain amount of time all arming methods that include that detector shall not be availabl
43. o initiate TX Test mode 1 From the Service menu select Transmitters TX Test 7072 Zi Activate a transmitter the transmitter s details are displayed 3 When you have finished press to exit TX Test mode CommPact User Manual 29 7 Advanced System Operation Audio Volume To adjust the sensitivity of the microphone and the volume of the speaker 1 Establish a two way audio connection 2 During the two way audio session from the Service menu select Audio Volume 708 3 Adjust the setting according to the following table Reading Meaning 1 Increase microphone sensitivity 4 Reduce microphone sensitivity 3 Increase speaker volume 6 Reduce speaker volume Display Version To display the system s software version o From the Service menu select Version 710 the software SW is displayed Enable Programming The installer or the Central Station are able to establish remote connection to the control system using regular telephone cellular communication or through the Internet in order to check the system status program the control system and change its settings If Installer Access is programmed as user initiated the installer or the Central Station cannot access the control system unless the Master User grants access with Enable Programming command To give access to programming o From the Service menu select Enable Prog 711 a 30 minute time window is opened during which the Installer or RP gain acce
44. on the system is O armed with the programmed delay CommPact User Manual 37 Appendix B Web User Application Home Button Press the Home button on the Main menu to return to the Main page at any time Arming and Disarming Arming can be defined as turning the system on When the system is armed it monitors the zones that are protected by the detectors If a detector detects an intrusion the system generates an alarm Certain detectors can be programmed by your installer to be active 24 hours a day These detectors are always active regardless of system status To display the System Operation Area page On the Menu Bar click Arm Disarm The System Operation page is displayed pal Apr Po eee System Operation System Status Unset Y DS UNSET System status received at 14 10 2012 12 40 38 local time at control system CE O reer O earr Figure 8 System Operation Area Page Three arming modes are available Away Part and Perimeter These modes enable you to arm your system accordingly to suit different circumstances Full Arming Full Arming activates the entire system This arming method is used when you intend to leave your home leaving the premises empty Part Arming Part Arming enables you to arm a section of your home while remaining on a different part of the premises For example at night your family is upstairs while the area downstairs is armed Perimeter Arming Perimeter Arming enables you to turn on the per
45. ong 4 Press Y to stop recording the message is automatically played back and OK is displayed dl Press Y to save your recording CommPact User Manual 27 7 Advanced System Operation To delete a message 1 From the Service menu select Messages Delete Message 7023 OK is displayed 2 Press Y the message is deleted The Record and Play options can also be accessed via a convenient shortcut without needing to enter a valid user code gt To access the Record Message option from Standby mode press then X To access the Play Message option from Standby mode press then V Siren Tests To test the external wireless siren o From the Service menu select WL Siren Test 703 the wireless siren is sounded briefly To test the built in siren o From the Service menu select Siren Test 704 the built in siren is sounded briefly Interface Test The Interface test enables you to check if the speaker LEDs and LCD are functioning correctly To test the system interface o From the Service menu select Interface Test 705 a short sequence of chimes are sounded from the speaker all LEDs flash and the LCD is tested on all connected LCD keypads Walk Test Walk Test mode enables you to test all the detectors registered to your system without triggering an alarm To initiate Walk Test mode G From the Service menu select Walk Test 706 a list of registered detector appears 2 Trigger each detector
46. ons scroll to the zone you want to bypass or unbypass 3 Press Y to change the bypass status 4 Press X Save Changes is displayed 5 Press Y to confirm the changed bypass status To unbypass all zones 1 From the Bypass Zones menu select Unbypass All 22 Zz Press Y all zones are unbypassed All bypassed zones will be automatically unbypassed when the system is gt disarmed A fire gas detection or flood zone cannot be bypassed 7 3 User Codes The CommPact supports a variety of individual user codes Each of these codes is four digits long Most system functions require you to enter a valid user code The ability to perform a function is defined by your user code s authorization level These authorization levels are pre defined for each code as explained below Code 1 Master Code The master code is the highest user authorization level With the master code you can edit all other user codes Additionally the master code grants access to the Event Log and the Service menu MN The default master code is 1234 Change this code immediately after the system has been installed Codes 2 19 Controlled Codes When you use a controlled user code for arming and disarming the system notifies the monitoring service Codes 20 25 Non controlled Codes Non controlled codes do not cause the system to send Arm Disarm reports to the monitoring service The system sends a Disarm report only if you use this code to disarm
47. ons Agreement and check the Agreement checkbox to continue 4 Click Register The Self Registration process sends a confirmation email to your specified email address 5 From the received email click the attached link to confirm your registration The Login page is displayed and you can now login to the Web Application 34 CommPact User Manual Appendix B Web User Application Login to MyELAS To enter MyELAS 1 Go to www MyELAS com The Login page is displayed Username Password Pass Code ot Electronics Line 3000 Ltd provides innovative security with remote management solutions to the residential and commercial markets built upon 20 years of technological leadership Multiple technologies and applications are integrated to enable real time data audio and video solutions which are communicated via PSTN GSM GPRS and TCP IP connections Figure 3 Login Page To login to the Web Application 2 Enter your User Name and Password that you supplied during the registration process 3 Enter your Pass Code User Code and click the Enter Login button For your system security reasons you must change the password immediately at first login You can change your password on the Change Password page that is LS accessible from the Settings menu Your new password should be no less than six characters and must start with a letter You can also login to MyELAS using your Smartphone Download the MyELAS app from the Apple
48. rd any partially entered code or command that may have mistakenly been entered An operation that clears all communication buffers and stops the transmission of any pending messages to the monitoring service Monitoring and control via a cellular network A feature that provides audible annunciation when specific detectors are activated See User Code A user code that causes the system to notify the monitoring service when used to arm or disarm D The exit entry delay times that allow the user to arm or disarm the system without generating an alarm Custom labels programmed for each user code zone keyfob keypad etc The state during which the security system is deactivated During disarm only detectors that are defined as 24hr Panic Medical Fire Gas Flood and Environmental are capable of generating an alarm The devices installed around the home that alert the panel in the event of an alarm A user code that generates a silent alarm to indicate that the user is being forced to operate the system E See Delay A browsable record of events that have occurred within the system See Delay F A feature that enables users to receive notification to their telephone that an event has occurred in the system Arming before the system is ready If the system is not secured by the time that the exit delay expires an alarm is generated The main interface located on the front of the Control System consisting of an LCD keypad
49. rm ERONT DAMA 120 7019 11 29 nN Failed a M l Disabled r gt S Failed 4 Failed Failed Failed p Failed Foiled gt System status received at 14 10 2012 13 22 52 local time at control system Kobi Israeli Logged in Unset SYSTEM READY REFRESH STATUS Figure 19 Event Log History Page To save the event log Select the type of file you want to save HTML PDF or RTF and click Save To print the event log Click Print Log located in the bottom right hand corner underneath the event log table 48 CommPact User Manual Appendix C Glossary Appendix C Glossary 24hr Zone Armed Arming Keys Bypassed Zone Cancel Key Cancel Report Cellular Communication Chime Code Controlled Code Delay Descriptor Disarmed Detectors Duress Code Entry Delay Event Log Exit Delay Follow me Forced Arming Front Panel Full Arming CommPact User Manual A detector which is always active regardless of whether the system is armed or disarmed A The state during which the security system is activated In most cases when the system is armed triggering a detector generates an alarm The three keys on the front panel or keypad that activate one of the system s arming options A detector which is ignored by the system No alarm is generated from a bypassed zone even if triggered when the system is armed A key on the Wireless Keypad that causes the system to disrega
50. s are limited to the master code only User 1 Certain menu items such as system programming functions are not intended for the user and can only be accessed by the installer The following example explains the procedure for Event Log viewing master code access only 1 Press Y to enter Menu mode 2 Enter the master code the first menu item in the main menu 1 Cancel Report is displayed 3 Press w until 6 Event Log is displayed 4 Press V to enter the Event Log menu 1 View Log is displayed o Press Y to choose the displayed item Press Xif you do not want to choose the displayed item Pressing also takes you back to the previous menu level Menu mode automatically terminates two minutes after the last keystroke Throughout this chapter we have tried to include all of the system functions using a similar structure and order as they appear in the menu 7 1 Cancel Report The Cancel Report function enables you to prevent the system from reporting in the event of a false alarm To cancel report o From the main menu select Cancel Report 1 all pending messages to the monitoring service are canceled CommPact User Manual 23 7 Advanced System Operation 7 2 Zone Bypassing Unbypassing When a zone is bypassed its detector is ignored by the system and does not generate an alarm when triggered To bypass or unbypass a zone 1 From the Bypass Zones menu select Bypass Unbyp 21 pa Using the arrow butt
51. ss to the control system programming Global Chime Each detector can be programmed by your installer to cause the system to chime when activated This feature is active only when the system is disarmed For example the system can be programmed to sound a chime each time the front door is opened or closed The Global Chime option enables you to turn this feature on and off To enable or disable Global Chime 1 From the Service menu select Global Chime 712 2 Select either Enable or Disable Global Chime can also be accessed via a convenient shortcut without needing to 7 enter a valid user code To access the Global Chime option from Standby mode press then w 30 CommPact User Manual 7 Advanced System Operation Remote Firmware Update There is an option of control system software version update from a remote PC using WEB communication If Remote Programming is programmed as user initiated such update cannot be made unless the Master User grants access to it with Remote Software Update command To give access to Remote Firmware Update o From the Service menu select Software Update 713 a 24 hours time window is opened during which the Remote Firmware Update may be performed CommPact User Manual 31 Appendix A Menu Structure Appendix A Menu Structure 1 Cancel Report 2 Bypass Zones Ho 1 Bypass Unbyp 2
52. t User Manual 3 Arming and Disarming Remote Arming Disarming via the Telephone Using the Telecontrol feature you can arm and disarm the system via the telephone For further information on the Telecontrol features see p 20 6 Telecontrol Remote Arming Disarming via WUAPP and WAP You can arm and disarm the system remotely using the WUAPP Web User Application and WAP see Appendix B Web User Application CommPact User Manual 15 4 Panic Alarms 4 Panic Alarms Panic alarms enable you to send a message to the monitoring service in the event of an emergency There are various types of panic alarm and several methods you can use to generate them 4 1 Keypad Alarms To activate an SOS Panic Alarm from the front panel keypad o Press and hold down the SOS buttons simultaneously To activate an SOS Panic Alarm from the Wireless keypad see p 8 2 4 Wireless Keypad Press and hold down the Full and Perimeter buttons simultaneously To activate a Fire alarm from the front panel keypad o Press and hold down buttons 1 and 3 simultaneously To activate a Medical alarm from the front panel keypad o Press and hold down buttons 4 and 6 simultaneously 16 CommPact User Manual 4 Panic Alarms 4 2 Keyfob Panic Alarm To activate a Panic alarm using the four button keyfob EL 2714 o Press the lower two buttons simultaneously 4 3 Medical Panic Emergency The one butto
53. t User page opens Edit the user s name in the field provided 16 characters max Enter the user s password Enter the user s password again for confirmation Enter the Owner User password Edit the First Name Middle Name and Last Name of the user in the fields provided Edit the Phone and Email details of the user into the fields provided Click Update To delete a Web user 1 42 Click Delete for the user you want to remove from the table the confirmation page opens Click Yes to confirm CommPact User Manual Appendix B Web User Application Change Password The Change Password page allows you to modify the password you use to log in to the Web Application To change the password 1 On the Menu Bar click Settings 2 Click Change Password The Change Password page is displayed EEE CTA System users and codes Web interface users and codes Change Password Omit Zones Change Appearance Alerts Time Zone Help CHANGE PASSWORD Old Password Poo 7 New Password TE Confirm New Password 4 enter a new password Changing your password will not affect your login name System status received at 14 10 2012 12 40 38 local time at control system Kobi Israeli Logged in MOS SYSTEM READY REFRESH STATUS Figure 13 Change Password Page De Enter the old password 4 Enter a new password LF The new password should be no less than six characters and should start with a letter 5 Enter the n
54. ted gt gt gt monitoring service is notified IMPORTANT There is a communication delay of 30 seconds in this Control A System for non fire alarms This delay can be reduced to 15 seconds or it can be increased to 45 seconds at the option of the end user in consultation with the installer Fire gas and flood alarms are communicated immediately 1 4 Self Monitoring In addition to the ability to report to a monitoring service the system can also send you and other users notification when an event occurs This may be in the form of vocal messages played over the telephone or if your system supports cellular communication you can receive information on system status via SMS If an alarm occurs on the premises you are informed no matter where you are in the world 1 5 Telephone Control DTMF Telecontrol The CommPact offers a range of Telecontrol features that provide remote access via the telephone PSTN or Cellular These features include remote arming disarming PGM output activation deactivation siren cancel and Two Way audio via the Control System s built in microphone and speaker see p 20 6 Telecontrol The Two Way Audio features allow you to contact your home directly in the event of an alarm or simply to check your home while you are away SMS Control Using your cellular phone you can also send SMS commands to arm disarm the system to turn on off the PGM output and get confirmation when the command
55. the displayed arming method displayed during exit delay re The system may be programmed to display arm status at all times or only for the first two minutes or 30 seconds after you arm or disarm the system In addition to arm status the system displays messages on statuses that may prevent you from arming your system see the following table Status ZONES IN ALARM TAMPER ALARM SYSTEM NOT READY KEYPAD LOCKED SYSTEM TROUBLE 3 5 Arming Tones Arming tones are the chimes that the system sounds during the entry exit delay and when the system arms or disarms Various options id Meaning Zones have been violated The system has been tampered with The system is not ready to arm check that all doors and windows are closed Five unsuccessful attempts were made to enter a user code the keypad is locked for 30 minutes If this message appears it is still possible to arm disarm the system using a keyfob Arming is possible using a keypad if one key arming is enabled A trouble condition has been detected press w for further details FULL ARMING TO EXIT are available that determine the pattern of these tones Arming tones may be sounded by either the external wireless siren or the control panel s built in siren CommPact User Manual 13 3 Arming and Disarming 3 6 Remote Arming Disarming Remote Arming Disarming via SMS You can arm and disarm the system remotely by sending SMS comm
56. uration of the call is an option programmed by your installer Ten seconds before the end of the call two short tones are sounded To extend the call press 7 on your telephone 5 To disconnect before the end of the call press then on your telephone Siren Muting The siren is muted during Two Way Audio communication At the end of the call the siren is re activated if the Siren Cut Off has not yet expired You can cancel the re activation of the siren by pressing 9 on your telephone during the call CommPact User Manual 21 6 Telecontrol 6 2 Service Call The Service Call feature enables you to call the monitoring service To make a Service Call o Press and hold down the up arrow button and then press and hold Service Call button for a few seconds If using Simplex mode the call is connected in Listen mode see p 22 6 5 Simplex Mode 6 3 Two Way Audio after an Alarm In the event of Burglary Fire Gas Detection Flood and Medical alarms the Control System is able to report the events and then stay on the line This allows the monitoring service to verify the alarm or provide assistance in the event of an emergency 6 4 Two Way Audio Follow Me This feature causes the Control System to call you in the event of an alarm so that you may check your family and home When the Control System calls you will hear two short tones when you pick up the phone Press 2 on your telep
57. y be played back later by another user see p 27 7 6 Service Menu Message Center System Status LEDs The System Status indicators provide essential information on the status of the system such as arm disarm alarm and power failure conditions OK LED Status Meaning Off Both AC and Battery power are disconnected On Green System Power status is OK and there is no System Trouble Flashing Green Open Zone Check that the windows and doors are closed and no movement is detected by the detectors within the protected area On Yellow System Trouble 6 CommPact User Manual 2 The User Interface OK LED Status Flashing Yellow slow Flashing Yellow fast Flashing Yellow intermittent E LED Status Off On Green Flashing Red Meaning Battery low from the Control System or transmitters AC loss System Trouble in addition to AC loss Low Battery Meaning The system is disarmed The system is armed An alarm has occurred Alarm indication is cleared the next time you arm the system or view the relevant arming event in the event log 7 Alarm indication is not displayed after a silent panic alarm System Trouble Indication In the event that the system detects a trouble condition System Trouble appears on the display To identify the problem scroll through the trouble list by pressing w Scrolling the trouble list also silences system trouble tones that may be sounded if enabled in programming

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