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SP Series User Manual - D-Link
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1. 2820 Pl P2 are telephone ports FXS and P3 P4 are line ports FXO Before the power is connected or in the occasion of a power failure P1 will be relayed to P3 and P2 to P4 to reach PSTN 3810 Pl P3 are telephone ports FXS and P4 is a line port FXO Before the power is connected or in the occasion of a power failure P1 will be relayed to P4 so that emergency calls can be made Q NOTE Do not connect FXS ports to each other Also do not connect any FXS port directly to a PSTN line or internal PBX If any of these are done your 4S may be damaged Q Please use the power adapter comes with VoIP gateway If using adapters other than the one comes with VoIP gateway it may cause problems and will affect the warranty of the product Restore to factory default IP address User s Name and Password 1 Pull off the power plug 2 Press reset do not let go of the reset button 3 Plug the plug back into the socket do not let go of the reset button 4 Let go of the reset button after 6 seconds Factory settings will be restored 5 SIP Operation Manual V2 6 VOID GATEWAY 4S Model 4 FXS ports RESET FXS ports 1 4 LAN ports 1 4 To reset the telephone connectors built in Ethernet switch gateway or to Connecst to phone sets Connect LAN hosts here restore to share WAN connection factory settings IP sharing features enabled POWER WAN port Connects to the power Connects to broadband adapter comes wit
2. Line Number Register Invite with ID Account Register Invite with ID Account with ID f Account User ID Account ID Account Password Gateway and SIP Prefix Number oa 11193046 LE m FEO Representative Number er 0304467 LE lw is B Assuming that your registered ID and password are individual the settings should be as above FXS Representative Number To register all FXS ports as a hunting group FXO Representative Number To register all FXO ports as a hunting group All the grouped FXO ports will be hunted automatically Each line registers to Proxy independently rej ch Line Type Number Registe r Invite ote e n ond Line Fas i 1193046 701 Auto L a a Line 2 FKO IT193046 702 L va mi ie m Invite with ID Account VoIP gateway can be invited to a VoIP trunk gateway w o register to a Proxy Please contact your ITSP As there are various Proxy Server providers our company has designed the gateway to be compatible with them and according to RFC standards If any registration problem occurs please consult your Proxy Server provider NOTE When you register with a Proxy Server dialing principles may vary with different Proxy Servers especially when dialing through a remote end FXO port Please consult your Proxy Server Provider 5 SIP Operation Manual V2 6 VOIP GATEWAY Calling Features Calling Features Unconditional Busy Mo Answer Call Call Call Three Way Call
3. 1 English 2 Traditional Chinese 3 Simplified Chinese Soft Upgrade Voir GATEWAY SIP Operation Manual V2 6 IP Configuration Settings Setting IP Configuration of WAN Port Static IP Settings Q NOTE Complete static IP settings should include a static IP Option 1 under114 IP address 111 Subnet Mask 112 and Default Gateway 113 Please contact your local Internet Service Provider ISP if you have any questions Function Command Select a Static IP e After entering IVR mode dial 114 e After hearing Enter value dial 1 to select static IP IP address Settings e After entering IVR mode dial 111 After hearing Enter value enter your IP address followed by ff Example If the IP address is 192 168 1 200 dial 192 168 1 200 Subnet Mask Settings e After entering IVR mode dial 112 After hearing Enter value enter your subnet mask followed by Example If the mask value is 255 255 255 0 dial 255 255 255 0O Default Gateway Settings e After entering IVR mode dial 113 After hearing Enter value enter your default gateway s IP address followed by Example If the Default Gateway is 192 168 1 254 dial 192 168 1 254 Save Settings and Restart e To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check if the IP address is retained If the
4. Flow Control Enable or Disable Flow control Incoming Rate Limit Set the incoming rate limit of a specific LAN port Outgoing Rate Limit Set the outgoing rate limit of a specific LAN port 5 SIP Operation Manual V2 6 VOIP GATEWAY NAT DDNS NAT Traversal DDNS HAT Traversal HAT Public IP lw HAT IF D oman hostname ddnsserve com STUH Server IP Dornan n STUH Server Port 1034 65535 34 Enable UPnP Control Point E If a Gateway is set up under an IP sharing setting you can select either the NAT or STUN protocol e NAT Public IP The IP address used by the gateway should be a virtual address Further more users must set the Virtual Server Mapping in the NAT Server A virtual server is defined as a Service Port and all requests to this port will be redirected to this specified the server IP address Enable STUN Client l The default port is listed below Listen Port UDP 5060 RTP Starting Port UDP 9000 9015 Listen Port used for telephone communication Http Port TCP 80 NAT IP Domain Enter the NAT Server IP address Real External IP address of NAT Server then fill in the URL Uniform Resource Locator If using DDNS please refer to the next setting item Enable STUN Client Using STUN protocol prevents problems with setting the IP sharing function but some NAT do not support this protocol STUN Server IP Domain and Port Enter the STUN server IP address and Listen Por
5. and P5 P8 are line ports FXO Before the power is connected or in the occasion of a power failure P1 will be relayed to P5 P2 relayed to P6 P3 relayed to P7 and P4 relayed to P8 to reach PSTN 4 NOTE Do not connect FXS ports to each other Also do not connect any FXS port directly to a PSTN line or internal PBX If any of these are done your 4S may be damaged Q Please use the power adapter comes with VoIP gateway If using adapters other than the one comes with VoIP gateway it may cause problems and will affect the warranty of the product Restore to factory default IP address User s Name and Password 1 Pull off the power plug 2 Press reset do not let go of the reset button 3 Plug the plug back into the socket do not let go of the reset button 4 Let go of the reset button after 6 seconds Factory settings will be restored 8S Model 8 FXS ports built in Ethernet switch To reset the Connect LAN hosts here E gateway to share WAN connection rto restore IP sharing features enabled factory gou ESET WAN WAN port Connects to broadband Networks such as ADSL Cable Modem or Router 80 Model 8 FXO ports LAN ports 1 4 RESET ouitt in pw switch To reset the Connect LAN hosts here san to share WAN connection factory geting x IP sharing features enabled RESET WAN WAN port Connects to broadband Networks such as ADSL Cable Modem or Router VOIP GATEWAY SIP Oper
6. 4 Setting a Gateway with WEB BrowsSet cccssecssseecenseeesseceneeeenseeenseees 25 NEO SEAS tdo ies 26 As A A a aa cate O a Fo e outa kan aaah 32 NAT DDN Sad 33 A 34 NAN Pe A eae ee gene 37 A ee eee 39 GANAQ FSA UN S tens terete it ene atacand e a hed ia 41 Advanced OPUS a a E 42 A O ae oo e e a a al 43 A A e n a a ee nga e e aca oo e ta n a ok enue ace dt 43 FE DC SON OS ka ki To tat ko a al a e a dales 44 BOEM e PASTE YA A e en e W W DE e RAY e FER FA DE atau dt PE Ye AR FR FE YE REN FE EE MA DE PE YE SEY PA A DI e 44 KOG al EN ONE BOOK kile lone bien e od e oo a a cal a ii 45 Spesd PI Fe kt dd kn ee dd ik at eee n e aa 45 GAN OL ltd nn ta ete a ee ati 45 ODR SENOS sl ib ido Aa 46 E a ee v kid a a a a a ad ki at it a T a ka ek ke a n fk ak a e opa be dat a n at ak kk a be kad ne koua n side 46 TANF KO S nOs edi abo ri a cabo 46 Transit GAIN CNM Ol e dolo at o kata kek ka 47 Long Distance Control AF A D acotar td ti n ke dok da ni bois base 48 Long Distance Exception TAN Otel scans ep ra ki tacos etc canes ced ako ee akse ee bo pa ple 49 CPT Cadence SOUNNO S ti da le ba dan kari eo cole ola a aa kape kap bio an ka 49 CPT AUTO Dele aida 50 Direct GOMMECHORN O PS EN cern al 51 Connected to a PBX Extension ies cias 52 O A A e 53 SAVE NS o e ke to aie 53 SYSTEM MILO UN A N ati 54 ETAPAS do aks 54 STUNGU osean a ado 54 gae EEE E Nhe eo a e al ehh at cal ad ak ke is ko asi a ad E a
7. Address Subnet mask PPTP Server PPTP ID and Password Then click the Accept button at the bottom Save the settings and then restart the system The system will take about 40 seconds to restart If not familiar with the network connection please contact your local ISP Domain Name Server BigPond for Australia use only User Name BigPond Cable Password BigPond Cable Confinn Password Login Server Click BigPond Cable Enter User Name and Password Login Server is optional Then click the Accept button at the bottom DNS Settings Domain Name Server Assignment auto Mannal Domain Name Server Primacy IF ZZE Domain Name Server Secondary IP E Domain Name Server DNS While a gateway 1s accessing another gateway or computer with a hostname 1t will look up the IP address from the DNS provided by ISP The ISP whilst negotiating with PPPoE or DHCP usually assigns the DNS information In the case that the DNS 1s not assigned automatically or WAN port is assigned with a static IP address the DNS information must be assigned manually Auto Gateway learns primary amp secondary addresses from ISP s DHCP server or PPPoE server Manual Enter the primary amp secondary addresses manually Please be sure the IP addresses are correct otherwise the gateway will not be able to access hosts with its hostname 5 SIP Operation Manual V2 6 VOIP GATEWAY Clone MAC Factory Default MAC Addr
8. IP address is not repeated it indicates that Gateway has not been properly connected please check if the cable connection account or password are correct Dynamic IP DHCP Settings After entering IVR mode dial 114 After hearing Enter value dial 2 to select DHCP Saving settings press 509 Save Settings Please restart the system After the system is restarted press 101 to check if the IP address 1s retained If the system does not repeat the IP address it indicates Gateway has not been properly connected to the Internet Please check the cable connection ADSL PPPoE Settings Q NOTE Complete PPPoE settings should include Select PPPoE Option 3 of 114 PPPoE account 121 and PPPoE password 122 Please contact your local Internet Service Provider ISP if you have any questions Select a PPPoE After entering IVR mode dial 114 e After hearing Enter value dial 3 to select PPPoE 5 SIP Operation Manual V2 6 VOID GATEWAY PPPoE Account Settings After entering IVR mode dial 121 After hearing Enter value enter the account number followed by Example If the account is 84943122 hinet net please enter 0804090403 01 0202 71 4849 445602 S4 45 60 Please note that it is necessary to enter two digits for each character number for example enter 01 for 1 and 11 for A PPPoE Password Setting After entering IVR mode dial 122 afte
9. Received Lu Packets 2 996 2 057 i Disable 5 SIP Operation Manual V2 6 VOIP GATEWAY Select TCP IP and then click Properties Local Area Connection Properties 2 xi General Connect using BY Realtek RTL8139 4 PCI Fast Ethernet Adapter Components checked are used by this connection Client for Microsoft Networks 3 File and Printer Sharing for Microsoft Networks Y NetBEUI Protocol Intemet Protocol TCP IP K K K K Install Uninstall Properties Description Transmission Control Protocol lnternet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected Select Use the following IP Address and enter IP address Subnet Mask and Default Gateway Please note that an IP address in the same domain cannot be reused Then enter the DNS server IP address varies in different networks consult your ISP s service for information Click the OK button and after completing the settings users can use both the VoIP and network services concurrently Internet Protocol TCP 1P Properties l E i xj General You can get F settings assigned automatically if your network supports this capability Otherwise pou need to ask pour network administrator for the appropriate IP settings Obtain an IP address automatically Use th
10. Select group hunting when there is an incoming call the gateway will automatically assign an unassigned call according to Hunting Priority If Line 2 does not want to be set as an assigned line to receive any inbound calls the function can be disabled Users can also use the Up or Down key to adjust hunting priority No setting is required for the FXO interface VOiP GATEWAY SIP Operation Manual V2 6 e Grounding Compensation If the FXO can t work correctly you will hear noises or echoing in the background as you are talking e Enable FAX Enable this line to detect if there is a FAX tone to transfer the codec Enable FAQ Tromk Extension Humber w Pick up Line by Dialing Extension Humber KA Watt for Caller ID before FXG J Trunk pick up w Transit in Busy Tone Limit 0 603 Bo Ring Time Limit 10 6003 a Enable End of Digit Tone n Force Calling Thru PSTN Code oo Enable FXO Trunk Extension Number Select this function only when FXO receives 2 or more different PBX or PSTN or under special circumstances Users are free to call out from a desired channel if assigned If you register to a Proxy it MUST be checked Description If the user at Line 1 FXS of this system wants to assigns Line 4 FXO to make a call he she can dial 704 22520199 If this item isn t checked the gateway will select a line automatically to call out from For example dial 22520199 without adding extension number 703 or 704 of the
11. able to loading more calls 5 SIP Operation Manual V2 6 VOIP GATEWAY SIP Settings E 164 SIP Settings AN Call through CutBound Proxy CutBound Proxy IF Doman CutBound Proxy Port 1 65535 Ez All Call through OutBound Proxy An outbound proxy server handles SIP call signaling as a standard SIP proxy server would Furthermore it receives and transmits phone conversation traffic media in between two talking gateways This option tells the gateway to send and receive all SIP packets to the destined outbound proxy server rather than the remote gateway This helps VoIP calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP service provider supports outbound proxy services before enable it International Call Prefix Digit optional Country Code Other optional Long Distance Call Prefix Digit optional Area Code optional To Invite Proxy E E164 Humbermg Transform to Transit Out E ENUM Header Exception aza International Call Prefix Digit Enter the International call prefix Country Code Users please select the desired country code Long Distance Call prefix Digit The long distance prefix digit for making a long distance call Area Code Please enter the area code E 164 Numbering To invite Proxy to follow the E 164 rule It depends on the Proxy If you fail to make a call please contact your ITSP Enab
12. below Connected to a PBX Extension Line If Gateway is connected to a PBX extension line then the busy tone of both the PBX and the PSTN must be detected Connecting to a PBX extension line and detecting the busy tone of the PBX 36008913 lt NE SS A ISN A a Say CPT Auto Detect System Operation Tone Detect Time Dial Tone 9 G 15sc Reorder Tone 165 1505 Busy Tone 5 15secs Detect Channel 3 4 3 Phone Number 301 Dial Number 307 Save detect value to CPT group 1 w e Connect one of the PBX extension lines to the Gateway FXO Port For MODEL 2520 connect the line to P3 Detect Channel Enter 3 The trunk line is connected to P3 and uses P3 for outgoing detection Phone Number Set the number of FXO line to detect Reorder Tone Dial Number Enter the number of the end to be tested 307 CPT grout Enter the group that after testing to replace with Finally click the Accept button Connected to a PBX extension line to detect the busy tone of PSTN 36008913 5 SIP Operation Manual V2 6 VOIP GATEWAY CPT Auto Detect System Operation Tone Detect Time Dial Tone 9 _ 5 15secs Reorder Tone 5 15secs Busy Tone 9 5 15secs Detect Channel 3 4 3 Phone Number 0 36008914 Dial Number 0 36008913 Save detect value to CPT group 1 vi e Connect one of the PBX extension lines
13. deGceeeeeCCGGGGHHHHHHHHA HKAKHHHHHHHHHHHHHHANNAN al dlaalaala a L1 L2 L3 L4 P1 RESET WAN P2 P3 P4 P5 P6 P7 P8 GND D 12V WAN port POWER Connects to broadband Connects to the power Networks such as ADSL adapter comes with Cable Modem or Router the gateway Voir GATEWAY SIP Operation Manual V2 6 2 Installation and Applications Network Interface The network interface is divided into 3 basic modes as described below e Gateway can be assigned with a Public IP Address e Gateway can be built under the existing NAT Gateway can be assigned with a Public IP address and serves as an IP sharing router Gateway Assigned with a Public IP Address The gateway will have a Public IP address for Internet connection regardless of whether it is a static IP address DHCP using a Cable Modem or PPPoE Dialup ADSL Gateway IP Settings Need to be set up as static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled DDNS Settings Unnecessary Disabled WAN E Leased line ADSL Cable modem D P i Li D e n Li e e L e a e oon om ES FA oo a Phone Phone PBX 5 SIP Operation Manual V2 6 VOID GATEWAY Gateway in a NAT network The gateway uses a virtual IP address and the IP sharing function of other systems to connect to the Internet LAN IP address of IP sharing Please avoid IP address 192 168 0 1 192 168 8 254 You may need to change the settings of IP
14. for the new call just press the FLASH button to get back the call on hold In another case if the local user doesn t hang up the phone after new call sets up press FLASH button to switch between the first call and the new call Please be informed that PBX between phone sets and VoIP gateway must support FLASH features to make this function work correctly If a phone set is connecting directly to the FXS port of the gateway and not functioning to FLASH please adjust the settings in Flash Detect Time in category Advanced Options Example of a Three Way calling 1 Alex dials to Bob Bob answers that call Alex presses Flash and call to Coral Bob is on hold Coral answers that call 3 Alex dials 61 then presses Flash thus conference call is created Alex dials to Bob Bob answers that call Coral dials to Alex Call Waiting Alex presses Flash to pick the second call and talk to Coral 3 Alex dials 61 then presses Flash thus conference call is created N m Voir GATEWAY SIP Operation Manual V2 6 Advanced Options Advanced Options Web UT Login ID l Web DI IVE Password Contra Password Web UI auto log owt 20 300s 60 Dial Watt Tineout 1 60s li O Inter Digits Timeout 1 60s F Winia DTMF OH Length 40 2001s E Mini DTMF OFF Length 40 500 rms E DTMF Detection Sensitivity less C1 026304 5 mor REC 2833 Payload Type 96 127 fia Enable Out af Band DTMIF J S
15. it will be filtered without transmission Port Filtering Enable Port Filtering w Port Range TLF UDP Remark Web suiting disabled D bD e Enable port filtering whether to enable this function or not Port Range Set the range of port to be filtered suppose it is 80 and when use protocol is Both or TCP all computers will be unable to use the services of http port 80 will be unable to browse normal WebPages TCP UDP Choose to either filter TCP or UDP or choose to filter both Remark Remark field you can write comments by yourself IP Filtering IP Filtering is to limit internal users from accessing the Internet IP Filtering Enable IF Filtering wi IF TCP r UDP Remark 192 168 8123 Both v Baneed User TP e IP Input the IP address that you want to filter the limited IP address will be unable to transmit the data to the Internet TCP UDP Choose to either filter TCP or UDP or choose to filter both Remark Remark filed you can write comments by yourself Voir GATEWAY SIP Operation Manual V2 6 MAC Filtering MAC Media Access Control address filtering 1s to filter the transmission of data by network card physical address MAC Filtering Enable MAC Filtering w MAC Remark 000412345678 Banned MAC address MAC input MAC that will limit accessing Internet PC Virtual Server Enabling the users on Internet to access the WWW FTP and other s
16. make out the first and second hardware please check Network Settings of User Interface If there is LAN Interface Mode or PPTP in Network Settings this model is the second hardware General IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl and kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS Telephone line cord CAUTION To reduce the risk of fire use only No 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord END OF THIS DOCUMENT
17. number started with prefix 0204 then any level below 0 including Levels 1 to 5 is also prohibited SIP Operation Manual V2 6 VOIL GATEVAN e If Level 1 1s set to prohibit dialing any number with prefix 0 then any level below 1 including Levels 2 to 5 is also prohibited Since Level 0 is not restricted to any prefix therefore at level 0 users can dial a number with the prefix 0 Principle Downward Restriction If the users at a higher level cannot dial a number with a certain prefix then users at lowers level also cannot dial a number with the same prefix Long Distance Exception Table This table handles any exceptions to the long distance call table Distance Exception Table 1 A 3 4 5 e ou _ Instruction According to the Long Distance Control Table users at Level 2 are prohibited to dial a number with the prefix 0 But if a prefix 09 is set in the Exception Table then the users at Levels 1 and 2 could then dial any number with the prefix 09 According to the Long Distance Control Table users at Level 0 are prohibited to dial a number with the prefix 0204 But if the number 020488988 is set in the Exception Table as above then users could then dial this number Principle Upward Opening If the users at a lower level can dial a number with a certain prefix then the users at higher levels can also dial a number with the same prefix CPT Cadence Settings CPT Cadence setting parameters
18. serve as the basis of an FXO interface to determine whether or not a PSTN call receiving party has hung up the phone If the following parameters differ from the parameters of the actual assigned lines it could cause the FXO to continue to engage a line Busy Tone Cadence Measurement wi Busy Tone Cadence Measurement SS Eee TOM 2 EKZ futo Leamin 0 BIC 2 h anmi 2007200 y Setting BIC Detection Sensitivity less 1 Do M3 gq Os more Mi Hi Voir GATEWAY SIP Operation Manual V2 6 e Busy Tone Cadence Measurement Provide a best solution of FXO integrated with PSTN or PBX FXO will learn the busy tone automatically BTC Detection Sensitivity The more sensitivity the more quickly the system will cut off the call If the system often cut off an un finished call select less sensitivity CPT parameters Table F1 Be Deet Setingt Tan Bak mo FJ Pe FS aa ET coe E The CPT has 3 sets of parameter tables Please adjust the CPT based on local PSTN or PBX Moreover users can use CPT Auto Detect to detect CPT parameters Instructions are shown in the following section Using UDT detection If the CPT auto detect function is not able to determine whether or not a PSTN call receiving party has hung up the phone then the UDT detection function can serve as a back up To do this enter the high low frequency parameters from the CPT table into the UDP table The method to detect CPT a
19. the gateway Cable Modem or Router Voir GATEWAY SIP Operation Manual V2 6 4 ports gateways model 4S 40 2520 3510 Front Panel WAN LAN indicators Voice ports indicators Status indicators VoIP Gateway 00 L4 L3 L2 L1 WAN P4 P3 P2 P1 Alarm RUN Power Power Indicator Green light indicates a normal power supply e Run Indicator Blinking green light indicates normal operation Alarm Indicator When the system starts up the red light will blink It also indicates the gateway s abnormal operation e PI P4 stands for Port 1 Port 4 Line 1 Line 4 WAN stands for the WAN Port Indicator LI LA stands for the LAN Port Indicator v When starting up the system the Alarm Run and Power indicators will light up After about 15 seconds the Alarm indicator will go off the Run indicator will blink in green and the Power indicator will stay green under operational conditions If the Alarm indicator continues to blink it means the system is currently communicating with ISP and has yet to obtain an IP address v When the WAN is connected the WAN indicator will lights up in green and if data is being transmitted over the Internet the indicator blinks in green and orange Rear Panel 4S P1 P4 are telephone ports FXS to be connected to a telephone set or PBX co ports PSTN ports 40 P1 P4 are line ports FXO to be connected to a PSTN telephone lines from a PSTN
20. the network connection please contact your local ISP Setting Dynamic IP DHCP 0 Setting Static IP Save the settings Click System Operation to select Save Settings Restart and then click the Accept button Wait for a while about 40 seconds and the system will obtain the related IP value from the DHCP Server NOTE After the system has obtained a new IP address if using WAN Port to enter the Web Configuration Screen a new IP address has to be used The same applies to the following two settings IP address IOZ 1651 Static IP E Subnet mask 2552552550 Default Gateway IP 192 168 1 254 Select Static IP and enter the IP address Subnet Mask and Default Gateway values Then click the Accept button at the bottom of the screen Save the settings and then restart the system Wait for about 40 seconds for the system to restart ADSL PPPoE Settings PPPoE Account PPPoE FFPoE PPPoE Password ka Confinn Password P men Select PPPoE Enter the Account Number Password and Reenter Password to confirm Then click the Accept button at the bottom Save the settings and then restart the system The system will take about 49 seconds to restart Voir GATEWAY SIP Operation Manual V2 6 a PPTP IF address 65775538 subnet mask 552552550 PPTFP Server porras PPTP fe PPTP ID PPTP ID PPTP Password FS Conficm Password li Select PPTP and enter the IP
21. to a Proxy you may be unable to make a call This is due to the fact that the VoIP gateway doesn t send the number for authorization Anonymous Transit in W O Caller ID FXO won t detect caller ID and the gateway will dial out with an anonymous caller identficiation If the call needs caller ID to be identified for Proxy Proxy will reject this call without caller id 5 SIP Operation Manual V2 6 VOIP GATEWAY Trunk Incoming Prompt Voice Select the greeting must use the IVR 132 function to record a voice file when FXO receives an inbound call Enable ype hot Live Hot Line No et cera Oar Tial Out Prefix Hunting Compensation CACA me A A TEN KAL KA me O e O ro Enable To enable a line if some lines are not used disable them Pause Function to avoid unnecessary waiting when an incoming call is diverting to this line Hotline Functions FXS port When the user picks up the phone the gateway automatically dials your assigned hotline number When in hotline mode other lines cannot be used e FXO port When receiving a call from an outside line the gateway will divert the call to the assigned hotline number e Hot Line No Enter the hot line number for an automatic dialing function e Warm Line When the Warm Line function is in use user can dial a number Otherwise the system will divert incoming calls from an outside line to the Hot Line Number after a set wait time Example Assume t
22. A A A ceca ecto 1 Produc FS AUS ir A dia 2 Hardware Descrip Maria it A A A A e NS a 3 2 Dolls gateway Model 291207 19 1O ia A 3 4 ports gateways model 4S 40 2520 3S10 ooooocccccoccnonconanonconannnnnonnnononnannnnnnannnnnnnannnnnnancnnnnas 6 8 ports gateways model 8S 8O 6820 4840 ocoooccccccoccnncccconocononnnnonononnnnnnnnnnonannnnonancnnonaneninnnos 9 2 Installation and ApplicatiONS cooccconcconcconcconcconncnanenanenanenanenanenanenanenanenaso 12 Network INTC ACC vice ta didas 12 Gateway Assigned with a Public IP Address ooocccccccccocononnccnnnccnononanncnnnonononanncnnnnnnnnnnannnennns 12 Gateway ima NAT M DN N Koda ES ad t scone b ak be IAS 13 Gateway assigned with a Public IP Address and serving as an IP sharing device 14 Telephone Interface Description 4 ports model used in the examMple occcccconcnncccnncncoconcnnononcnnonnnnnnos 15 Example tor As gateway 1 a s kran ea A ee n a a e ee 15 EXample Tor 4OGal wWAY vie eee tee tike cena 16 EXampl tot 2520 Galeway sos tweet he l d assy Mecsas ea kn hace tence a ik D at da kon ankb ge bi 17 3 Setting the Gateway through IVR cccccsseeseseeeeneeenneecenseeensesenseseneeees 18 IVR Interactive Voice Response e e e e e 18 ME FUNCIONS Tab eric soccer o 20 IP Configuration Settings Setting IP Configuration of WAN Port ooocccnnccnccccnnccccnoncnnnonnnanonnnoss 22 RECOrded VOICE File sayin SE 23
23. ATEWAY Uses CPT auto detect The function would halt every operation of the Gateway Y I am sure of it Direct Connection to PSTN 36008913 CPT Auto Detect ester Operation Tone Detect Time Dial Tone 9 W5 15sec Reorder Tone BO os 15sec Busy Tone 2 5 15sc9 Detect Channel 3 4 Phone Manb Dal Nunes save detect value to CPT group Connect one of the trunk lines to the Gateway FXO Port For MODEL 2520 please connect to P3 The line of Dial Number 36008913 must be hook on Detect Channel Enter 3 The trunk line is connected to P3 and uses P3 for outgoing detection Phone Number Enter the number of the FXO line Dial Number Enter the number of the end to be tested 36008913 CPT grout Enter the group that after testing to replace with Finally click the Accept button Detection in Progress during detection the following windows will appear Curent operation Detecting Dial Tone Curent operation Detecting Reorder Tone Once detection of a busy tone is in progress the system will dial the number to be tested in this case Voir GATEWAY SIP Operation Manual V2 6 36008913 After it rings pick up the phone and enter then hang up The system will then detect a busy tone automatically Current operation Detecting Busy Tone Please hook off after the extension ring up then press before hook off After detecting it will be as
24. B then dial Gateway A PIN Code Gateway B Number Local Phone Number When the instruction Enter phone number is given then dial For example 111111 5168 35020311 Gateway A PIN Code 111111 If using a trunk line to dial to Gateway A and then to the extension line of Gateway B dial Gateway A PIN Code Gateway B Number When the instruction Enter phone number is given For example 111111 5168 When Gateway A enables Inbound Call Control and Gateway B enables Outbound Call Control then If using an extension line at Gateway A to make a phone call to a remote end through Gateway B then dial Gateway B PIN Code Gateway B Number Local Phone Number For example 123456 5168 35020311 Gateway B PIN Code 123456 If using a trunk line to dial to Gateway A and then dialing a local call to a remote site through Gateway B please dial Gateway A PIN Code Gateway B PIN Code Gateway B Number Local Phone Number For example 111111 123456 5168 35020311 Gateway A PIN Code 111111 Gateway B PIN Code 123456 Long Distance Control Table This table controls the level of authority of an outgoing call that 1s dialed through FXO and diverted to PSTN as below Long Distance Control Table 0 A ae po E t 0204 a a slo The long distance control table controls the level of authority of an outgoing call through FXO Instruction e If Level 0 the highest level is set to prohibit dialing any
25. DDNS Settings Unnecessary Disabled For settings at PC end please PC uses a static IP address ranging from refer to section IP sharing 192 168 8 1 192 168 8 253 functions Subnet Mask 255 255 255 0 Default Gateway 192 168 8 254 Phone Ou VolP gateway serving as an IP sharing device l z WAN o Ma a Leased line ADSL Cable modem PBX pog LAN Iz Phone P y PC EA 5 SIP Operation Manual V2 6 VOID GATEWAY Telephone Interface Description 4 ports model used in the example Example for 4S gateway 4S gateway connecting directly to phone sets After connecting telephone sets to P1 P4 users can make direct calls P1 P4 are FXS interfaces Each set acts as an independent extension line Integrating the 4S with PBX P1 P4 is FXS interfaces and some of them can be connected to telephone sets for direct calls Others can be connected to the PBX so other extension lines can make VoIP calls Voir GATEWAY SIP Operation Manual V2 6 Example for 40 gateway 40 model connecting directly to the Telephone Line of a PSTN P1 P4 is FXO interfaces and can all be connected to a PSTN to serve as a bridge between the PSTN and other VoIP telephones The system also allows a call to be made from a traditional telephone line to connect with a user behind the Gateway Integrating the 40 with PBX P1 P4 is FXO interfaces and can be connected with PBX extension lines exclusively f
26. FORTS APORTS BPORTS TAL KONN COT rN OVINA PDUWANG NUCL PRONTO rT THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESSED OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITIES FOR THEIR APPLICATION OF THE PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT IS SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS PRODUCT AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL THE PRODUCT OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING FROM THE USE OR INABILITY TO USE THIS MANUAL EVEN IF THE PRODUCT OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Operation Manual COPYRIGHT 2005 All rights reserved Contents da ARTO UCUION eco iaa 1 PrOdU COVE
27. FXO port e Pick up Line by dialing extension number Allows user to dial just the FXO extension 703 to use when the PSTN line is connected on the FXO port If you are registered to a Proxy it MUST be checked e Wait for Caller ID before FXO Trunk pick up To detect caller ID from FXO port Transit in Busy Tone Limit The duration VoIP gateway plays a busy tone before FXO hook on To notify the caller from PSTN that this call is finished e Ring Time Limit 10 600secs The timeout to cancel a call when no one answers Enable End of Digit Tone The VoIP gateway will play a Beep Beep tone to notify the call is in progress Force Calling Thru PSTN code Dial the code to get a PSTN line for dial out For example If you would like dial 23456789 through PSTN just dial 33 23456789 5 SIP Operation Manual V2 6 VOIP GATEWAY Private Network Users can establish a private network by Phone Book Manager Service Phone Book Manager Service is different from Proxy Gateway is able to register to Phone Book Manager Service and SIP Proxy at the same time Phone Book Manager Service server Settings Enable Phone Book Manager Server 7 Share Local Phone Book to Chents E TTL Expire time runs 1 60 n RTP Relay Start Port 1024 65500 lenn DODO Max Relay Count 0 100 E 5 Client Settings Register to Phone Book Manager o Gateway Name for de eden mo Phone Book Manager IP Domai
28. IP Info Use Second CFT for VolF Call Fr Line Settings Gain Flash Time Polarity Reversal Web UI Login ID and Password Enter login ID and password when you log onto the Web e Web UI auto log out If a user does not act within the effective time range when logging into a web page the user will be disconnected from the web page to allow others to login Dial Wait Timeout Use it to set the waiting time for the user s first key pressing when dialing a number The user will hear a busy tone 1f he she does not press the first key within the set time frame Inter Digits Timeout Set the waiting time between each key pressing The inputted numbers will be dialed after the timeout e Minimum DTMF ON Length Dial on Minimum DTMF OFF Length Dial off between tones Used to set dial tone when a call is being diverted to another extension DTMF Detection Sensitivity Used to adjust the sensitivity of the telephone keys Enable Out of Band DTMF To send DTMF keys 0 9 follow the RFC2833 rules or via SIP Info e Payload Type Payload type of RFC2833 Uses Second CPT for VoIP Call This function is usually applied when the user selects VoIP as the primary path for outgoing calls and PSTN as the backup By enabling this function the gateway will generate a different set of tones to inform the user that VoIP is in service Should VoIP fails and fallback to PSTN the user will hear PSTN tones instead of the sec
29. IP configurations and Phone Books Manager IP etc Network Settings WAN Laurent WAN IP Address 192 165 3 Listen Port UDF 1 65535 5060 RTP Starting Port UDP 1 65500 soua DHCP IP address 19216612 Static IF Subnet mask 255 255 255 0 Default Gateway IP 1921681254 PPPoE Account lL PPPoE PPPoE Password a Cortina Password En IP address Subnet mask PPTP Server PPTP FFTF ID PPTP Password Confinn Password User Hame BigPond Cable Password BigPond Cable Confinn Password Login server Domain Name Server Assignment O suto Manual Dornan Marne 5 Domain Name Server Primary IP 192 168 1 254 eee Gn Current WAN IP Address The IP address of WAN port Listen Port UDP It is not necessary to change the protocol of the communication port used by VoIP gateway 5 SIP Operation Manual V2 6 VOIP GATEWAY RTP Starting Port UDP The initial value of port number for transmitting voice data among Gateway s Each line requires 2 ports It is not necessary to change these For example If the starting port is 9000 then Line 1 is using 9000 and 9001 and Line 2 is using 9002 and 9003 and so forth IP Configuration Setting WAN Port There are four methods of obtaining a WAN port IP address 1 Static IP 2 DHCP means a Dynamic IP Cable Modem 3 PPPoE Dialup ADSL 4 PPTP Using the DHCP and PPPoE for obtaining an IP address may vary If not familiar with
30. ally assigns the DNS information for DHCP clients Port af Web Access from WAND 65535 po Port of Web Access from WAN Http port for WAN To make this setting the LAN Port must be used Settings cannot be made using the WAN Port Always use port 80 when connecting to LAN port voir GATEWAY SIP Operation Manual V2 6 QoS Settings WAN QoS WAN QoS Downstream Bandwidth Full Qos Upstream Bandwidth Full Tos DiffServ Settings Signaling Precedence 3 Flash ToS IP Precedence f Voke Data Precedence 5 CRITIC ECP Signaling Value 26 Assured Forwarding Class 3 Low Drop Precedence AF31 Diffserv D5CP C Yolce Data Value 46 Expedited Forwarding EF x QoS Quality of Service Sets an external bandwidth to ensure sound quality during transmission When this function is enabled the voice packet has the highest priority to ensure telecommunication quality while less bandwidth is assigned for data transmission Some models of the VoIP gateway without this function can adjust the bandwidth automatically e ToS DiffServ Type of Service DSCP The voice packet has the highest priority to ensure telecommunication quality the larger the value you set the higher priority you will get LAN QoS X LAN QoS Enable LAN QoS 7 SSS Port Priority Flow Control Incoming Rate Limit Outgoing Rate Limit Priority Set the priority of physic LAN port
31. ation Manual V2 6 FXS ports 1 8 telephone connectors Connects to phone sets F Mi LALA LEJ LI P1 P3 P4 P5 P6 P7 P8 GND D 12V POWER Connects to the power Adapter comes with the gateway FXO ports 1 8 PSTN line connectors Connects to PSTN lines BE GGMUUAUUUUUGUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUOUUUD AU OUUUUUUOUUUUUUUUUUU AA AAA UUAUAAU HA UUUOUAUUUUUUAHUUUN P3 P4 P5 P6 P7 P8 GND D 12V POWER Connects to the power adapter comes with the gateway 5 SIP Operation Manual V2 6 VOID GATEWAY 6820 Model 6 FXS and 2 FXO ports LAN ports 1 4 aou built in Ethernet switch FXS ports 1 6 FXO ports 7 8 gateway Connect LAN hosts here telephone connectors PSTN line connectors eae ete to share WAN connection Connects to phone sets Connects to PSTN lines IP sharing features enabled factory gunos e CAES EILE BLE E Lrg Li L2 L3 L4 P1 RESET WAN P2 P3 P4 P5 P6 P7 P8 GND DC12V WAN port POWER Connecst to broadband Connects to the power Networks such as ADSL adapter comes with Cable Modem or Router the gateway 4540 Model 4 FXS and 4 FXO ports LAN ports 1 4 r built in Ethernet switch FXS ports 1 4 FXO ports 5 8 gateway Connect LAN hosts here telephone connectors PSTN line connectors BI t to share WAN connection Connects to phone sets Connects to PSTN lines IP sharing features enabled factory gunos Wee wererereceneeeeeeecaeesesasssesesesseseeeee PA
32. aversal STUN and UPnP optional e Pass through NAT e Call Detailed Records CDR e Web based firmware upgrade e Caller ID Delivery e Easy Configuration by IVR and Web based GUI e Greeting message e Echo Cancellation G 168 compliant e Voice Activity Detection VAD Comfort Noise Generation CNG e Dialing DTMF PULSE optional e Signaling Protocol Loop Start e Adaptive Jitter Buffer and Programmable Gain Control e Internet Gateway Functions DHCP server NAT Virtual Server DMZ IP PORT MAC filtering CALL features optional e Call hold e Call waiting e Call forward Unconditional follow me Busy forward No answer forward e Call transfer 5 SIP Operation Manual V2 6 VOID GATEWAY Hardware Description 2 ports gateway model 2S 20 1S10 Front Panel WAN LAN indicators Voice ports indicators Status indicators VoIP Gateway 0 L4 L3 L2 L1 WAN P2 P1 Alarm RUN Power Power Indicator Green light indicates a normal power supply e Run Indicator Blinking green light indicates normal operation Alarm Indicator When the system starts up the red light will blink It also indicates the gateway s abnormal operation e PI P2 stands for Port 1 Port 2 Line 1 Line 2 WAN stands for the WAN Port Indicator LI LA stands for the LAN Port Indicator vo When starting up the system the Alarm Run and Power indicators will light up Afte
33. ck within the deadline set by TTL the system will be excluded from the user s list Each Gateway should report to the Phone Books Manager once every 30 seconds Register to Phone Books Manager To register to the Phone Books Manager Gateway Name for Phone Book Manager The alias registered with the Phone Books Manager Phone Books Manager Login Password Enter the registered password If this system is serving as the Phone Books Manager the set password is also the password used for registering other Gateway systems Phone Books Manager IP Domain Enter the IP address for the Phone Books Manager It supports URL Uniform Resource Locator Phone Books Manager Port The protocol communication port for transmitting signals between the Phone Books Manager and other Gateway systems Please confirm whether the setting is the same as that of the Phone Books Manager voir GATEWAY SIP Operation Manual V2 6 ia LAWN interface mode Router C Bridge Network Settings LAN LAN IP FLAN default Gateway fi 92 168 98 254 subnet mask 255 255 255 0 DHCP Server Enable DHCP Server IP Pool Starting Address i 92 168 81 IP Pool Ending Address i 392 168 8 250 Lease Time 1 9999 hours i Domain Mame Server Assignment tuto Mannal Domain Mame Server Primary IP Dorman Harme Server Secondary IP Port of Web Access from WAH 1 65535 ao LAN interface mode LAN interface mode Router E Bridge Router Th
34. ddress it indicates that the Gateway is not currently connected to the Internet Please check if the cable connection account number and password are correct Software Upgrades IVR provides online upgrades Once in IVR mode enter 209 and you will hear Enter Value Enter your IP address followed by ie 61 30 25 89 Then you will hear a second Enter Value Enter the Listen Port Number followed by ie 6001 For information about upgrading please ask your agent SIP Operation Manual V2 6 VOIP GATEWAY IVR Functions Table Function Code 111 101 112 102 113 103 114 104 115 105 116 106 117 107 199 099 066 118 121 124 151 141 152 142 153 143 125 126 154 144 155 145 156 146 311 301 312 302 131 132 133 211 201 212 202 213 203 214 204 Description Example WAN Port IP address Set Query WAN Port Subnet Mask Set Query WAN Port Default Gateway Set Query Current Network IP Access Set Query 1 Static IP 2 DHCP 3 PPPoE DNS IP address Set Query Phone books manager IP address Set Query Use in conjunction with function code 114 select 1 for a Static IP function Must use 116 106 117 107 in Set Query whether or not to use Public Telephone Book conjunction with each other 0 Disable 1 Enable Set Query whether or not this Gateway acts as the phone books manager 0 Disable 1 Enable Querying the connection to Phone books
35. e Is D defined in Phonebook Manager Is D defined in SIP proxy server Dial out as defined in the first match case through the Dial D through Does this gateway the first available gateway has an FXO port to PSTN FXO port End Voir GATEWAY SIP Operation Manual V2 6 7 Advanced Feature Static Route X Static Route a Rou te Route Mask Next Hop IP Interface To build static routes within an internal network These routes will not apply to the Internet Route Enter the IP of the specified network Route Mask Enter the subnet mask to be used for the specified network Next Hop IP Enter the IP address to the specified network Inter Face Select the inter face RIP Routing Information Protocol X RIP Enable RIP E send Version 162 Receive Version 1462 w Enable Authentication n Authentication Password n Update Timer Po Timeout Timer jo Garbage Timer a To establish dynamic routes within an internal network These routes will not apply to the Internet Enable Authentication Authentication Password If the box is checked All the boxes in this RIP group should be filled in the same password 5 SIP Operation Manual V2 6 VOID GATEWAY Port filtering Port filtering enables you to control all data that can be transmitted in routers principles of filtering When the port used at the source end is within the limited scope
36. e Suppression m Echo Cancelling w dee awa GWO Gn on Packet Time n 60 60 60 gt 60 Approximate Bandwidth Require bps ize 138 BI2 152 e Preferred Codec Type Since different voice codec have different compression ratios so the sound quality and occupied bandwidths are also different It is recommended to use the default provided G 723 1 because it occupies less bandwidth and will provide better sound quality Jitter Buffer Adjusts the jitter to receive a packet If the jitter range is too wide it will delay voice transmission Silence Suppression If one side of a connection is not speaking the system will stop sending voice data package to decrease bandwidth usage Echo Canceling Prevents poor telecommunication quality caused by echo interference Packet Time Defines how long the VoIP gateway sends a RTP packet voice packet to the other side The smaller the value the more bandwidth usage The larger the value the more voice delay e Approximate Bandwidth Require The bandwidth required varies with codec format and packet time Fax Settings Digit Map VOID GATEWAY SIP Operation Manual V2 6 FAX Settings T 38 f UDP TCP Enable High Quality m Enable Secure T38 m FAX Codec 5 726 32kbps Approomate Bandwidth Require kbps pzs T30 C FAZ Frame Count Per Packet 3 F FAX Jitter Buffer 60 1200m8 S50 FAX Tone Detectio
37. e following IP address IP address 194 766 0 59 Subnet mask 255 255 255 0 Default gateway 192 168 0 254 Obtain DHS senyen address automatically Use the following ONS server addresses Preferred ONS server 203 Alternate ONS server OF Cancel Voir GATEWAY SIP Operation Manual V2 6 6 Coding Principle Instruction e After a phone number is entered dial to call out immediately or wait until the Inter DTMF Timeout expires defined in Advanced Options default 4 seconds e Ifthe phone number fits the setting of Digit Map the gateway dials out the phone number through the assigned interface automatically e The phone number should have at least 2 digits not including and Dialed Number Processing Flow To maintain maximum flexibility the number dialed will be looked up from several tables defined in the gateway Once no match can be found it will look up again from the registered SIP Proxy Server The look up flow is shown below Speed Dial Extension Local Phone Phone Book SIP Table Number Book Manager Proxy A complete flow chart is on the next page 5 SIP Operation Manual V2 6 VOID GATEWAY Start Enter a phone number D Is D defined in Speec Dial table Dial the number Yes defined in SpeedDial table No Is D defined in Extension table Yes Is D defined in Phonebook tabl
38. e system serves as a router Bridge The system serves as a bridge between WAN port and LAN port Network Settings LAN LAN IP LAN default Gateway Pares subnet mask 52552550 Network Settings LAN Gateway LAN Port IP address and the subnet mask value Please note that Gateway is built under NAT Gateway LAN Port IP address cannot be in the same section as the NAT LAN Port IP address or else it is unable to make or receive calls For example if the NAT LAN Port IP address is 192 168 8 1 then Gateway LAN Port cannot be ranged between 192 168 8 1 192 168 8 254 If so please change the LAN port IP address e g setting the IP address to 192 168 99 254 5 SIP Operation Manual V2 6 VOIP GATEWAY DHCP PETVer Enable DHCP Server fw IP Pool Starting Address 192 168 8 1 IP Pool ending Address 192 168 8 250 Lease Timell S999hours li Enable DHCP Server Enable or Disable DHCP server service of gateway e IP Pool Starting Address The first IP address to be assigned to DHCP clients e IP Pool ending Address The last IP address to be assigned to DHCP clients Lease Time The valid period of an assigned IP address Domain Name Server Assignment G suto Mannal Domain Name server Prima IF Domain Name server secondany IP e Domain Name Server Assignment The DNS information to be assigned to DHCP clients Auto Assigns the same DNS information of WAN port to the DHCP clients Manual Manu
39. eb configuration screen as shown in the following diagram IE Browser used for example Enter http 192 168 1 2 The factory default WAN IP address for Gateway is 192 168 1 2 You can also enter 101 from the handset to inquire about the current WAN Port IP address The factory default LAN Port IP address is 192 168 8 254 Open an Internet browser e Enter gateway s WAN Port IP address in the website address area If the PC 1s connected to the LAN Port enter the LAN Port IP address The default is 192 168 8 254 e The following registration screen will appear The factory default settings for Login ID and Password are set to blank e After completing and confirming the settings some of the settings will take effect immediately But network related settings would take effect after the gateway 1s restarted Please go to System Operation to save the settings before restarting the system at q Users Macy T r Faena A EIVINS VOICE TO THE MET To avoid several people simultaneously configuring the web and causing problems to users please enter the correct Login ID and password If a user logs into the system other users from different IP addresses cannot login at the same time Please remember to logout or restart the system 1f not using the web configuration function VOIP GATEWAY SIP Operation Manual V2 6 Network Settings The network settings are used to set the gateway s communication ports
40. er Port 1024 65525 2470 5 SIP Operation Manual V2 6 VOIP GATEWAY Ping Test Ping Test IP address 192 165 5 59 Request Count 1 100 Bo 56 PineTestPacketsize 56 SOUD by tes Use ping to identify if the remote peer is reachable Fill in remote IP address and click Test will start the test Time Settings Time Settings Year Month Hour Minute Second TAD AD Tine 2005 L 5 B 46 24 Time one 0 Time Server 1 1 Z 34 a 3 Time Zone Set the Time Zone where VoIP gateway resides Time Server 1 3 Set the Time Server where VoIP gateway should sync up during start up NTP protocol System ahi J n Settings SS ystem Operation Save Settings Save curent setting to the permanent storage of Gateway Without save settings all current settings would be lost when Gateway 13 restart shutdown or the power de cut off Festart Restart the Gateway right away E Accent Save Settings Save settings after completing The new settings will take effect after the system is restarted Please select Save Settings Restart If it is necessary to restart the system please select Restart and click the Accept button VOID GATEWAY SIP Operation Manual V2 6 Software Upgrade Gateway provides software upgrade function for a remote end Software Upgrade To save Current settings save settings mot tware Upgrade Server al pot t
41. ervices under your NAT When remote user are accessing Web or FTP servers through WAN end IP address it will be routed to the server at the internal LAN end and be routed to the server at the internal LAN end as appropriate in accordance with the externally required services Virtual Server Enable Virtual Server eee Server Port Range Port Remark ooo l e Both y w E WAN Port Range Input the port on the WAN side TCP UDP Select the communication protocols used by the server TCP or UDP LAN Host IP Address Input IP address that provides various services servers Server Port Range Input the port used by the LAN host DMZ DMZ Enable DMZ lw D hHz Host IP pea Lets the server on the LAN to be directly exposed to the Internet for accessing data Either this function or the virtual server can be selected for use 5 SIP Operation Manual V2 6 VOID GATEWAY URL Filter gt URL Filter Enable VEL string pattern to be blocked source IP Range e loo com a 192 168 8 1 192 168 8 253 a Y ooo URL filter is used to deny device from LAN accessing specific web sites The system will block the URL that contains the string Special Applications X Special Application natte Name im Incoming Port Range ko ee ma a 47624 E MEN Gaming Zone BOTH 2300 2400 26800 29000 ez E fa Time TCP pra TCP a 554 m E II BOTH on TCP aa Provide multiple c
42. eset button after 6 seconds Factory settings will be restored Voir GATEWAY SIP Operation Manual V2 6 2S Model 2 FXS ports RESET LAN ports 1 4 To reset the FXS ports 1 2 built in Ethernet switch gateway telephone connectors Connect LAN hosts here Or to restore Phone sets connection to share WAN connection factory settings naris IP sharing features enabled a o DC 1 2V Reset POWER WAN port Connects to the power Connects to broadband adapter comes with Networks such as ADSL the gateway Cable Modem or Router 20 Model 2 FXO ports RESET LAN ports 1 4 To reset the FXO ports 1 2 built in Ethernet switch gateway PSTN line connectors Connect LAN hosts here Or to restore Connect to PSTN lines to share WAN connection factory settings IP sharing features enabled s k DCH 2V Reset POWER WAN port Connects to the power Connects to broadband adapter comes with Networks such as ADSL the gateway Cable Modem or Router SIP Operation Manual V2 6 VOID GATEWAY 1810 Model 1 FXO and 1 FXS ports RESET FXS port 1 LAN ports 1 4 To reset the FXO port 2 built in Ethernet switch gateway FXS connects to phone set Connect LAN hosts here Or to restore FXO connect to PSTN line to share WAN connection factory settings IP sharing features enabled T d DCH 2V Reset POWER WAN port Connect to the power Connects to broadband adapter comes with Networks such as ADSL
43. ess 00024050341 Restore Clone Your MAC Address UU001CD4 4 FOA Coment MAC Address 000C24050341 Some Internet Service Providers ISP assigns the bandwidth via the MAC Media Access Control Address You can click the Clone button to copy the MAC address of the Ethernet Card installed in the computer used to configure the device It is only necessary to fill in the field if required by your ISP The Your MAC Address will be blank as you log in through WAN port Using Phone Books Manager Enable Phone Book Manager server P Clients List share Local Phone Book to Client r TTL Expire time mins 1 60 A Register to Phone Book Manager E Gateway Name for Phone Book Manageri Phone Book Manager Losin Password 0 n Lonfinn Password Fo Phone Book Manager IN omain 195 165 1 Phone Book Manager server Listen Port 1 fe 05535 fesa al Enable Phone Books Manager Server It allows other Gateway users to register the IP address and telephone number in this Phone books manager It is recommended that the unit appointed as the Phone Book Manager use static IP Share Local Phone Book While this option is enabled and the gateway is performing as a Phone Books Manager this gateway will append its local Phone Book entries to the Manager for other clients to lookup TTL Time to Live If a Gateway system that is controlled by the Phone Books Manager does not report ba
44. h Networks such as ADSL the gateway Cable Modem or Router 40 Model 4 FXO ports RESET FXO ports 1 4 LAN ports 1 4 To reset the PSTN line connectors built in Ethernet switch gateway Connects to PSTN lines Connect LAN hosts here or to restore to share WAN connection factory settings IP sharing features enabled POWER WAN port Connects to the power Connects to broadband adapter comes with Networks such as ADSL the gateway Cable Modem or Router Voir GATEWAY SIP Operation Manual V2 6 2820 Model 2 FXS and 2 FXO ports RESET FXS ports 1 2 LAN ports 1 l 4 ey FXO ports 3 4 an LAN FXS to telephone set EXO to PSTN lines to share WAN connection IP sharing features enabled Or to restore factory settings POWER WAN port Connects to the power Connects to broadband adapter comes with Networks such as ADSL the gateway Cable Modem or Router 3S10 Model 3 FXS and 1 FXO ports RESET FXS ports 1 2 3 LAN ports 1 4 patouay FXO ports 4 See ra ee FXS to telephone set EXO to PSTN lines to share WAN connection IP sharing features enabled Or to restore factory settings DC 12V Reset POWER WAN port Connects to the power Connects to broadband adapter comes with Networks such as ADSL the gateway Cable Modem or Router 5 SIP Operation Manual V2 6 VOID GATEWAY 8 ports gateways model 8S 80 6S20 4540 Front Panel Voice ports indicators WAN LAN indica
45. he assigned hotline for 2520 line 3 is 701 and the Warm Line Hot Line Delay is 5 seconds If no extension number is dialed within 5 seconds the call will be automatically diverted to the assigned hotline ext 701 The system allows users to record a voice prompt e g please enter an extension number or wait for the operator to connect you to use in this situation Assume the assigned hotline for 2520 line 4 is 702 and the wait time is O second When P4 receives a call from an outside line it will be automatically diverted to extension 702 Dail out Prefix It is the number dialed automatically by the system when the FXO interface diverts a call to the PSTN by VoIP S series gateways do not have this function Example If PBX extension needs to dial 0 to make a PSTN call and the FXO are connected to PBX extension In this case the Dial out prefix should be set to 0 Ifthe PBX requires some delay time before capturing a line then the trunk prefix should be set as 0 so that after dialing a 0 it will pause for 1 second before dialing the destination number Each comma represents a 1 second delay If more delay time is required simply add more commas Please note that if a Dial out prefix is set the line won t be able to dial to any PBX extension line FXS interface does not have a trunk prefix function Please refer to Section 6 if required to dial to a PBX extension line and PSTN concurrently Group Hunting
46. hreshold is used as a standard to determine whether or not to hang up the phone e Silence Detection Interval If the detected volume is below the threshold and the time exceeds the silence detection interval the system will hang up the phone automatically to avoid keeping the line engaged 5 SIP Operation Manual V2 6 VOIP GATEWAY Transit Call Control Transit Call Control Inbound Call Control In es m E a e m o E o Pe ama o o OS A a a Inbound Call Control To determine when users make a phone call from a PSTN to Gateway FXO whether or not they check the inbound PIN code while using a VoIP only effective for incoming calls calling from a PSTN trunk Outbound Call Control To determine when users utilize Gateway FXO interface to divert to a PSTN whether or not they check the outbound PIN code only effective for outgoing calls being diverted to a PSTN Trunk PIN Code Enter the PIN code 4 6 digits or leave blank A blank indicates no PIN code is required at this level Generally the PIN at level 5 can remain blank to simplify the phone number Enable Enables the PIN code at each level Privileges The level is divided into 0 5 The levels are in descending order 0 stands for the highest authority and 5 stands for the lowest Description If you wish to restrict a general user one who is not required to enter the PIN code to local calls only and prohibit him her from making long distance cal
47. ing n type Forward Ea Forward Bony n enen Fi KE Service ID FES Representative wi CHA 2252 MEA CHAJ CHAD Humber Samo l Fonrand after 10 2253 ka wi w lv 396588 safzo g M Forvard Line 2 FES m m after 10 2254 fy wi w lv 336638 of20 5 Unconditional Forward All incoming calls will be forwarded to the Forwarding Number automatically Busy Forward Forward the incoming call to Forwarding Number when the port is busy No Answer Forward Forward the incoming call to Forwarding Number after ring timeout expires without answer Call Hold Enable the call hold feature on the specific FXS port Call Transfer Enable the call transfer feature on the specific FXS port Call Waiting Enable the call waiting feature on the specific FXS port Three Way Calling Service ID Feature code of conference call defined on Nortel Soft Switch Calling Feature Instructions Or Call Hold Ongoing call will be put on hold after FLASH button pressed on the phone set The gateway will play a repeating music to the remote end Call Transfer Ongoing call will be put on hold after FLASH button pressed on local phone set gateway plays a repeating music to the remote end Meanwhile local user can dial out to another number after dial tone observed After the handset is back on the hook the call on hold will then be transferred to the new call regardless of the status of the new cal If wrong number is dialed
48. le Support of SIP Proxy Server Soft Switch w Proxy server IP Doman Proxy Server IP Domain voipspsp VOIP sip sip Proxy server Port 1 65535 lan FUEL Proxy server Realm Proxy Server Realm TTL Registration interval 10 7200 s pa 120 SIP Doman opsies Use Domain to Register lw Enable Support of SIP Proxy Server Soft Switch Enable the functions to inter work with Proxy Server Soft Switch Voir GATEWAY SIP Operation Manual V2 6 e Proxy Server IP Domain Enter the Proxy Server IP address or URL Uniform Resource Locator You can set 3 redundant Proxy spread by semicolon EX 61 123 231 1 12 34 56 78 proxy sip sip Proxy Server Port Enter the Proxy Server listen port number The factory default value is 5060 e Proxy Server Realm Enter the correct registered Proxy Server Realm name to avoid registration failure If you fail to make a call please contact your ITSP TTL Enter the desired time interval at which the gateway will report to you Proxy Server SIP Domain Use Domain to Register Enter the correct SIP domain to avoid registration failure it 1s not necessary to set with some Proxy Servers If you enable Uses Domain to Register the VoIP gateway will register to Proxy with the domain name you filed Else the VoIP gateway will register to a Proxy with the IP it resolves If you fail to make a call please contact your ITSP FXS FXO Representative number registers to Proxy
49. ls started with a prefix 0 do the following steps 1 Enable the Outbound Call Control function 2 Set the PIN code for Outbound Level 5 to blank 3 Set the Long Distance Control Table to correspond with the Outbound Level 5 to prohibit making any call with the prefix 0 as shown above Dialing principle to enable PIN code Inbound Call Control PIN Code Outbound Call Control PIN Code Phone number Using to the separate PIN code and the phone number based on actual settings The PIN can also be omitted Actual operation is shown below If making a call from Gateway A to Gateway B and diverting to PSTN local call When Gateway A and Gateway B has both disabled the Outbound Call Control dial as follows Gateway B Number Local Phone Number For example 5168 35020311 When Gateway A disables Inbound Call Control and Gateway B enables Outbound Call Control then dial as follows Gateway B PIN Code Gateway B Number Local Phone Number For example 123456 5168 35020311 Gateway B PIN Code 123456 Voir GATEWAY SIP Operation Manual V2 6 When Gateway A enables Inbound Call Control and Gateway B disables Outbound Call Control then If using an extension line at Gateway A to make a local call to a remote end through Gateway B then dial Gateway B Number Local Phone Number For example 5168 35020311 If using a trunk line to dial to Gateway A and then making a local call to a remote end through Gateway
50. m will dial 521301 If the user dial 00 1657987456321 the system will DIAL 856 1657987456321 Caller Filter Caller Filter Allow L Deny Enable Filter IF address mubnet mask fore Ne LO OO This function is used at allow or deny SIP Invite from the Proxy list ONLY Filter IP Address Fill up with the start IP you would like to allow deny Subnet mask Fill up with the subnet mask you would like to allow deny VOiP GATEWAY SIP Operation Manual V2 6 CDR Settings Call Detail Recording COR server IF EE Port 1024 65535 E The user can set up a CDR Server to record call details for every phone call The present CDR provides the call detail recording in a text file and if needed it can be imported to prepare for an analysis report W Send record to CDR Server e Send record to CDR Server Enables the call detail recording function e CDR Server IP Enter the IP address of the CDR server Port Enter the listen port of the CDR server Language The system provides English Traditional Chinese and Simplified Chinese to display text on Web pages Meanwhile 1t will change the language for IVR Interactive Voice Response Language Web UI IVR Language Engish v Accept Reset Trunk FXO Settings Trunk FXO Settings Hangup Detection silence Detection Threshold 0 60db la 0 Disable silence Detection Interwal 30 600s E e Silence Detection Threshold The volume below the t
51. manager Restart Setting PPPoE Account Setting PPPoE Password Setting NAT IP address Uses NAT 0 Disable 1 Enable Register to Proxy Server Set Query 0 Disable 1 Use in conjunction with function code 114 select 3 for a PPPoE function Must use 123 and 124 in conjunction with each other Set Proxy Server password Uses STUN Set Query 0 Disable 1 Enable STUN IP address Set Query STUN Port Set Query Saving greeting message Set Query International Prefix code Prefix dialed before making an international call e g 002 and 005 Setting country code e g 886 Set Query Area Prefix Code Long Distance Prefix Prefix dialed before making a Code long distance call e g 0 A A Ya m O O 6 5 eis n T a ae S 220 JAHRE O O SQ lala E AE A gt Q o Iag S z 2 ala 5 alo O T gt n B O Z 7 a O o l 8 O O lt 0 c A 5 O e JIS ele PH O O lan A eg 2 for Node B area Function Code 215 205 216 206 217 207 109 409 509 900 209 5 SIP Operation Manual V2 6 VOID GATEWAY Description Example Set Query Gateway Telephone Number Representative Number Set Query the extension number of Line 1 Restoring factory default IP address configuration A static IP address for WAN Port IP 192 168 1 2 Mask 255 255 255 0 Gateway 192 168 1 254 Restoring factory default settings Save settings Setting IVR and the language used on the Web GUI
52. n 192 168 1 1 kika pt anaes oe lE 1024 65535 Enable Phone Book Manager Tunnel lw Behind Syrunetrc HAT n Password Settings Phone Book Manager Login Password Confirm Password Server Settings Enable Phone Book Manager Server It allows other Gateway users to register the IP address and Gateway Number in this Phone book manager server It is recommended to use static IP for the Phone Book Manager Server Share Local Phone Book to clients While this option is enabled and the gateway is performing as a Phone Book Manager Server this gateway will append its local Phone Book entries to the Server for other clients to lookup TTL Time to Live If a Gateway system that is controlled by the Phone Book Manager Server does not report back within the deadline set by TTL the system will be excluded from the user s list Each Gateway should report to the Phone Book Manager Server once every 40 seconds ai RTP Relay Start Port Start port of RTP Relay Service Phone Book Manager supplies RTP Relay to ensure that each client is able to communicate normally e Max Relay Count The max relay service counts supported by Phone Book Manager If the quality of voice 1s bad please decrease Max Relay Count Note Please considerate the bandwidth of Phone Book Manager and the Codec of each client For example a client uses Codec as 729A Packet Time is 20ms and each call will consume 60kb s of bandwidth in Phone Book Manage
53. n Sensitivity Jes 1 2 f3 C4 Siman T 38 The T 38 protocol is used for better and faster facsimile transmission When this function is enabled the following fax and voice parameter settings will be disabled so it is recommended to enable this function to gain better fax quality When this function is enabled please select UDP TCP or AUTO If selecting TCP and some routers cannot use the Fax function please select UDP instead Enable High Quality The system sends the same FAX frame twice to get a high quality of the FAX It requires more bandwidth Enable Secure T 38 This allows VoIP gateways to send faxes on both sides T 30 The system uses T 30 as the protocol for fax transmission The parameter settings are the same as for voice transmission However enabling the fax function will consume more network resources and will affect transmission quality FAX Detect sensitivity Used to adjust the sensitivity of detection as to whether a phone call is a FAX or not Digit Map a Ares ie ae Total Mai S n Interface a lw m 10 at al lw la E sm There are 50 sets of leading digit entries to choose voice routing interface Auto select PSTN or VoIP Enable Enable detection of this entry Leading Digits The leading digits for gateway to scan while user is dialing Total Digit Count Total number of digits that gateway should accept 0 disables this feature Interface The interface calls should go through if ab
54. on PC are as follows using Windows 2000 for example Open Start gt Settings gt Control Panel Open Network and Dial up Connection A ES File Edit View Favorites Tools Help de Back A Qsearch Folders AHistory 3 E XxX A Er Address sa Control Panel gt Go E ii Accessibility Add Remove Add Remove Administrative Date Time Control Panel Options Hardware Programs Tools E A Use the settings in Control Panel to wy GT ad aL amp personalize your computer i Display Folder Options Fonts Game Internet Select an item to view its Controllers Options description c a AR Windows Update k i w E3 a Windows 2000 Support Keyboard Mouse skua sad hana sad Printers Regional Scannersand Scheduled Sounds and Options Cameras Tasks Multimedia at Go vi 22 object s a My Computer Open Local Area Connection le Edit View Favorites Tools Advanced Help F E Back J Search GyFolders History as Gs Xx Eee dress 3 Network and Dial up Connections vi lad Go E Make New Local Area Network and Dial Connection Connection up Connections b a Local Area Connection Type LAN Connection Status Enabled Realtek RTL8139 A PCI Fast Ethernet Adapter Realtek RTL8139 A PCI Fast Ethernet Adapter Click Properties General r Connection Status Connected Duration 00 27 26 Speed 10 0 Mbps Activity Sent oP
55. ond set CPT for CPT related settings please refer to Trunk Management gt CPT Settings 5 SIP Operation Manual V2 6 VOIP GATEWAY Line Settings Line Settings Extension Listening Speaking Tone Enable F IN Answer Humber Type Volume Volume Volume iLasn Lime Aa Detection Listening Volume Adjusts the hearing volume Speaking Volume Adjusts the speaking volume e Tone Volume Adds a new option to make tone volume adjustable This setting will be applied to all tones generated by the VoIP gateway including Dial Tone Busy Tone and so on Flash Time FXS Used to adjust the detecting period of flash signal from the phone set connected to the FXS port For example if pressing the HOLD key will disconnect a call increase the Flash Detect Time should fix this issue FXO Used to set the time frame that FXO generates a FLASH signal Enable Polarity Reversal FXS As the remote site answer this call or hook on the FXS port will reverse the polarity FXO This option forces the gateway to detect the reversal of polarity on FXO port as the primary signal to drop a call Some telephone switches or PBX reverse the line polarity to inform the remote end to drop an ongoing call Please consult with the telephone service provider for availability of this feature e PSTN Answer Detection This is used only by ITSP Voice Voce Preferred Codec Type G 23 1 6 3Ebps Jitter Buffer 60 12300rs 360 Silenc
56. onnections for special applications Name The name of the special application Incoming Type The protocol used to trigger the special application Incoming Port range Port range on the WAN side that will be used to access the application e Trigger Type The protocol used to trigger the application Trigger Port Range Port range used to trigger the application Voir GATEWAY SIP Operation Manual V2 6 DoS Prevention Settings X DoS Prevention Settings Enable Dos Prevention r Enable Dos Prevention on LAH I W SYH E FacketsiSecond 50 500 kM FIM E Packets Second 50 SOU Whole System Flood UDP fo PacketsiSecond kM ICMP E FacketsiSecond 50 500 MS YH E FacketsiSecond 30 300 kM FIM E Packets Second 30 300 Per Source IP Flood l UDP 100 PacketsiSecond Enable DoS Prevention To prevent DoS from WAN Enable DoS Prevention on LAN To prevent DoS from LAN Packet Second If the same packet type is more than the setting in one second then it will be attacked And VoIP gateway will block the IP if you checked Enable Source IP Blocking Enable Source IP Blocking Block the IP Blocking Time The time to block the IP Notice 5 SIP Operation Manual V2 6 VOID GATEWAY These functions are only supported for the second hardware The second hardware can support more function such as PPTP LAN Interface Mode LAN QoS etc There is an easiest way to
57. or analog interface not applicable for digital type 5 SIP Operation Manual V2 6 VOID GATEWAY Example for 2S20 gateway P1 P2 is FXS interfaces and can be directly connected to a telephone set for direct calls P3 P4 is FXO interfaces and can be connected to a PSTN to serve as a bridge between the PSTN and other VoIP telephones The system also allows a call to be made from a traditional telephone line to connect with a Gateway user Integrating the 2820 with PBX P1 P2 is FXS interfaces and can be connected to a PBX CO P3 P4 is FXO interfaces and can be connected to a PSTN to act as a bridge between the PSTN and other VoIP telephones The system also allows a call to be made from a traditional telephone line to connect with a Gateway user Voir GATEWAY SIP Operation Manual V2 6 3 Setting the Gateway through IVR VoIP transmits voice data packet via the Internet to achieve telecommunications This means that the telecommunication quality is closely related to the whole network environment If any one of the telecommunicating parties has insufficient bandwidth or frequent packet loss the telecommunication quality will be poor Therefore an excellent telecommunication can only be created when Gateway is connected to the Internet and when network environment is stable Preparation Install the Gateway according to instructions Connect the power supply telephone set telephone cable and network cable properl
58. ove conditions satisfied SIP Operation Manual V2 6 VOIL GATEVAN Local Phone Book This system can set up and store 100 phone numbers into a phone book and provides an IP address query when calling to other Gateway s If no Phone books manager 1s set within a Gateway group then all Gateway systems have to set up phone data for each VoIP gateway to communicate with each other Local Phone Book l 5 ee L a Gateway Name Gateway Number IF Domain Name Fort ee i a e ps e Gateway Name Enter Gateway code or an name Gateway Number Enter the desired Gateway number IP Domain Name Enter the IP address or URL Uniform Resource Locator of Gateway Port Enter the gateway s gateway port Speed Dial This system can set up 100 numbers for speed dialing Setting methods are as follows speed Dial 1 10 11 20 speed Dial Codef single digit 7a E a Humbher To Dial speed Dial 1 55 32568791 speed Dial 2 377 521 af Speed Dial 3 ME S562 Method 1 Single mapping Fill a short code into the Speed Dial Code column and enter the desired phone number into the Number To Dial column For example pick up the handset and dial 55 and the system will dial 32568791 Method 2 Multi mapping Fill the prefix code into the Speed Dial Code column and the format to transfer into the Number To Dial column For example pick up the handset and dial 301 and the syste
59. r If the bandwidth 1s limitless Every Phone Book Manager is able to support 4 calls and 5 RTP Relay service at the same time Client Settings Voir GATEWAY SIP Operation Manual V2 6 The bandwidth of different Codec needing GTi G 729a G723 1 171 2 156 8 60ms Register to Phone Book Manager To register to the Phone Book Manager If the Gateway is Phone Manager Server it has to enable this function to communicate with other clients Gateway Name for Phone Book Manager The alias registered with the Phone Book Manager Server Phone Books Manager IP Domain Enter the IP address for the Phone Book Manager Server It supports URL Uniform Resource Locator Phone Book Manager Server Listen Port The protocol communication port for transmitting signals between the Phone Books Manager and other Gateway systems Please confirm whether the setting is the same as that for the Phone Book Manager Server Enable Phone Book Manager Tunnel Check it to make a call through private tunnel Behind Symmetric NAT Check it if the VoIP gateway is built under NAT Phone Book Manager Login Password Enter the registered password If this system is serving as the Phone Books Manager the set password is also the password used for registering other Gateway systems Q Note If the NAT type of your router is Restricted Cone Port Restricted Cone and Symmetric please use STUN to decrease the loading of Phone Book Manager and the group is
60. r about 40 seconds the Alarm indicator will go off the Run indicator will blink in green and the Power indicator will stay green under normal operational conditions If the Alarm indicator continues to blink it means the system is currently communicating with ISP and has yet to obtain an IP address vo When the WAN is connected the WAN indicator will light up in green and if data is being transmitted over the Internet the indicator blinks in green and orange Rear Panel 28 P1 P2 are all telephone ports FXS to be connected to a telephone set or PBX co ports PSTN ports 20 P1 P2 are line ports FXO to be connected to a PSTN telephone lines from a PSTN 1810 PI is a telephone port FXS and P2 is a line port FXO Before the power is connected or in the occasion of a power failure P1 will be relayed to P2 for emergency calls Q NOTE Do not connect FXS ports to each other Also do not connect any FXS port directly to a PSTN line or internal PBX If any of these are done your 4S may be damaged Q Please use the power adapter comes with VoIP gateway If using adapters other than the one comes with VoIP gateway it may cause problems and will affect the warranty of the product Restore to factory default IP address User s Name and Password 1 Pull off the power plug 2 Press reset do not let go of the reset button 3 Plug the plug back into the socket do not let go of the reset button 4 Let go of the r
61. r hearing enter value followed by Example If the password is 3ttixike please enter 03 60 60 49 64 49 51 45 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check 1f the IP address is retained If the IP address is not repeated it indicates that Gateway has not been properly connected please check if the cable connection account or password are correct Recorded Voice File The gateway allows users to record their incoming call greeting messages when calling via FXO After entering IVR mode dial 132 After hearing Enter value record the incoming call greeting message To end recording simply hang up After recording to listen to the recorded message press 131 Press 133 to save the message SIP Operation Manual V2 6 VOIP GATEWAY PPPoE Character Conversion Table Input Key Symbol a e f 64 34 Y BE P ys 36 Lower Case Input Key Letter a Input Key Upper Case of i b J b Z p o n e hb Letter A ooo p p Input Key Number 5 SIP Operation Manual V2 6 VOIP GATEWAY 4 Setting a Gateway with WEB Browser Instructions The gateway allows users to make settings using a web browser After opening a browser enter Gateway s IP address as the website address in order to enter the W
62. ransit out call through FXO port For example If you transit out with 01907123456 the system will trans to 190601 907123456 If you transit out with 008621123456 the system will replace it with 190200 8621123456 e Trunk Dial Out Deny The system will deny the call with the leading number filled in this column FXS Caller ID Generation Disable DTMF FSE FO Caler ID Detection lw Detection Level fo FSE Caller IL Type Bellcore ETSI Anonymous Transit in WIO Caller ID n Trunk Incoming Prompt Voice Default Greeting C Recorded voice file Dial Tone FXS Caller ID Generation Select this option to enable the caller ID display function When enabled the caller s phone number will be displayed on your phone set when the call comes through FSK is preferred in some countries FXO Caller ID Detection To detect the Caller ID delivered from PSTN to the FXO port While enabled the Caller ID detected on the FXO port will be send to the SIP Proxy Server on dialing out calls Detection Level If FXO can t detect Caller ID try to adjust it until it can Q You have to enable Wait for Caller ID before FXO Trunk pick up to ensure Caller ID 1s detected correctly e FSK Caller ID Type Select FSK type In most cases Bellcore 1s preferred in North America and ETSI in Europe Anonymous Caller ID CLIR When enabled the caller s phone set will not display your number Q If you register the VoIP gateway
63. re as followed Q NOTE To cope with different local PSTN and different PBX models the system provides CPT Auto Detect function to prevent the FXO from engaging a line However if the line of the receiving party is engaged and his her PSTN uses a voice prompt to replace the traditional beep sound then the system would not be able to detect a busy tone Silence detection should then be used to determine whether or not to end the call CPT Auto Detect 2 PSTN phone numbers or 2 PBX extension lines are needed Connect one of the phone sets to the FXO port P3 or P4 of MODEL 2520 The line of Dial Number must be hook on Set the outgoing phone number the same as the phone line that is in use as above and click the Accept button to start detection If detection is successful the parameters obtained will automatically be inserted into the CPT parameter Save settings and restart the system Detailed description is given below Click CPT auto detect at the bottom of Trunk CPT Settings Disable UDT UDT Setting 1 Disable 2 Disable 3 Disable 4 Disable Low Freq 300 300 300 300 Reorder Tone Busy Tone High Freq 0 0 0 0 Uses CPT auto detect If CPT auto detect is used the function would halt every operation of the Gateway Select I am sure of it and then click the Accept button Wait for 15 seconds and then you will enter CPT auto detect window 5 SIP Operation Manual V2 6 VOIP G
64. rks in two different modes UA User Agent or Server As a standard user agent it is compatible to all well known Soft Switches and SIP proxy servers While running the optional server software the gateway can be configured to establish a private VoIP network over the Internet without a 3 party SIP Proxy Server There are 3 types of gateways in the same series 2 ports 4 ports and 8 ports voice ports FXS and or FXO The gateway can be seamlessly integrated to existing network by connecting to a phone set PBX key telephone system fax machine or PSTN line With only a broadband connection such as ADSL bridge router Cable Modem or leased line router it allows you to gain access to voice and fax services over the IP in order to reduce the cost of international and long distance calls In addition the in built 4 ports Ethernet switch supports comprehensive Internet gateway functions to accommodate other PCs or IP devices to share the same broadband stream QoS function allows voice and data traffic to flow through where voice traffic is transmitted in the highest priority With TOS bit enabled it guarantees voice packets to have first priority to pass through a TOS enabled router With the support of DDNS it makes the gateway reachable by its domain name where the IP address is dynamically assigned by the ISP It helps users to host a web site or mail server in a PPPoE or DHCP network By enabling the CDR function amp setting up a simple se
65. rver administrators are allowed to log in and view all call records such as call duration time and date of calls and latency The gateway can be assigned with a fixed IP address or by DHCP PPPoE It adopts the G711 G 726 G 729A or G 723 1 voice compression format to save the network bandwidth while providing real time and toll quality voice In addition in the event that the power supply fails or Internet connection 1s lost the gateway can automatically divert the FXS end to the PSTN network on the FXO port so users can still use the conventional PSTN line to make calls This feature is especially useful while dialing emergency calls ie 911 Voir GATEWAY SIP Operation Manual V2 6 Product Features e SIP RFC 3261 compliant e Supports 2 4 8 simultaneous FAX Voice calls port number differs between models e 4 Ethernet switch ports with IP sharing functions e Optional server enables small businesses to build up private VoIP network SIP model e QoS support guarantees voice bandwidth in a busy network e Supports IP TOS Type Of Service e Internet gateway functions DHCP server NAT Virtual Server DMZ IP PORT MAC filtering e T 30 G III Real Time T 38 Secured T 38 Fax Relay e Feasible for Fixed IP address or dynamic IP address network PPPoE DHCP client support DDNS e Configurable Hot Line feature e Supports IP to PSTN PSTN to IP applications e Life Line support IP power failure over relay e NAT tr
66. s To enter IVR mode enter password after hearing the dial tone When you hear a second dial tone the system is in IVR mode enter the function code Please refer to the Advanced Settings on page 35 for these codes Example The factory default code is blank Enter P You are now in IVR setting mode enter the desired code E g if the code is 1234 then enter 1234 P e FXO Port to use IVR functions dial the phone number of FXO Port using an external line You will hear the instruction enter value and then enter a PIN number The factory default code 1s blank Enter as above You are now in IVR setting mode e Once the first setting or query has been completed you will hear a dial tone Then use the same procedure to make a second query or setting To exit IVR mode simply hang up the phone Example enter P You are now in IVR mode enter 101 to query IP address gt the system responds with an IP address Dyou can continue with more settings or queries enter 111 to set IP address Denter 192516812 IP number After entering IVR mode dial 509 Save Settings Wait for about 3 seconds and after hearing a confirmation tone 1 hang up the phone Please reboot the Gateway to enable the new settings To inquire about current Gateway s WAN Port IP address After entering IVR mode dial 101 The system will repeat the current WAN Port IP address If the system does not repeat the IP a
67. sharing or change SIP series Gateway LAN Port IP address Gateway IP Settings Set as static IP address and assign the LAN IP address of the IP sharing to the Default Gateway NAT STUN Settings Enable If the WAN of the IP sharing device has static IP address then Please refer to P 29 for the Use NAT the NAT IP address is set as the Public IP address of the IP sharing If the WAN of the IP sharing device uses a dynamic IP address then it has to comply with the DDNS settings When suing NAT you must enter the URL Uniform Resource Locator that is registered to the DDNS server DDNS Settings The WAN of the IP Disabled Please refer to P 29 for the DDNS sharing device has a static Settings IP address The WAN of the IP Enabled enter the registered URL Uniform sharing device has a Resource Locator into the network settings gt dynamic IP address under NAT Leased line ADSL Cable modem Firewall NAT Voir GATEWAY SIP Operation Manual V2 6 Gateway assigned with a Public IP Address and serving as an IP sharing device The gateway will have a Public IP address regardless of whether it is a static IP application DHCP using a Cable Modem or PPPoE To connect to your ADSL account which can then use the functions of built in IP sharing function to allow other PCs to be on line at the same time Gateway IP Settings Need to be set up as static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled
68. st when Gateway is restart shutdown or the power is cut off Restart Restart the Gateway right away Save the settings and restart the system after the test is completed Then click the Accept button Gateway will use the new parameter to detect whether a call has ended VOIP GATEWAY SIP Operation Manual V2 6 System Information System Information Port Status No Type Extension Number Line Status Cals Dialed Number Proxy Register UPnP on RTP ao rzs m 0 Disabled 2 Fxs m lo Disabled 3 ExO w 0 Disabled 4 FEO m lo Disabled Server Registration Status DDNS Registation Disabled Phone Book Manager Registation Disabled STUN Registation Disabled UPnP Negotiation Disabled ET ou ur un mu RTP Packet Summary Displays the information of the last finished call It contains peer IP peer port packets sent packet received and packet lost RTP Packet Monitor Linel G 711 64kbps Send Packet Count 0 Receive Packet Count O Packet Lost Count N A The last packet s source IP The last packet s source Port 0 Line 2 Gan dkhps send Packet Count lo Recerve Packet Count o Packet Lost Count Nia The last packet s source IP The last packet s source Port 0 eae 3 EEN dEbps Send Packet Count Pecerve Packet Count lo Facket Lost Count STUN Inquiry STUN Inquiry NAT Type Open 7 STUN Server L234 e LUN serv
69. t number You can set 2 STUN server spread by semicolon Enable UPnP Control Point To enable the VoIP gateway s IP traffic to pass through a NAT server This function only works when the NAT server supports UPnP and has it enabled M Register to DDNS DynDNS DDNS Server Default Server address ddnsserve com hostname ddnsserve com flogin Password These settings are only necessary when the gateway 1s set up under a NAT that uses a dynamic IP address and do not support DDNS Choose a DDNS Server The current system allows users to choose either DynDNS TZO gt 3322 org PeanutHull or a private server Please apply for a user account before choosing a service provider Server address Sets up the IP address or URL Uniform Resource Locator of the DDNS Server Hostname The URL of the system or NAT apply from a domain name registration providers Login ID and Password The ID and password are used to log into the DDNS server Behind NAT Select only when the system is set up under NAT Q NOTE If the Gateway is set up under NAT then enter the hostname into the NAT IP Domain Voir GATEWAY SIP Operation Manual V2 6 Telephony Settings Prefix Number Rules Prefix Mumber Rules Trunk Dial Out Venfy E 00 Trunk Dial Out Replace li 30607 71 30200 Trunk Dal Cut Dery aza e Trunk Dial Out Verify Trunk Dial Out Replace The system will transfer the number for all t
70. to Gateway FXO Port For MODEL 2520 connect the line to P3 Detect Channel Enter 3 The trunk line is connected to P3 and uses P3 for outgoing detection e Phone Number Set the number of FXO line to detect Reorder Tone Dial Number Enter the trunk prefix of a PBX comma and the number of the end to be tested 0 36008913 Assuming that an extension line is set to dial 0 to make outgoing calls CPT grout Enter the group that after testing to replace with If connecting Gateway to a PBX extension line please do not set the detected busy tone of the PBX and the PSTN in the same set otherwise the value detected the first time will be overwritten Finally click the Accept button Filling in the CPT Table Fill in the table after the detection is completed as below where the values are the frequency and On and Off ratio detected Please click the Accept button If connecting Gateway to a PBX extension line please do not set the detected busy tone of the PBX and the PSTN in the same set otherwise the value detected the first time will be overwritten 4 Enable Setting4 Tone Low Freq High Freq T_ON_1 T_OFF_1 T_ON_2 T_OFF_2 Dial Tone 440 0 3000 0 0 0 Reorder Tone 440 0 250 250 0 0 Busy Tone 440 0 500 500 0 0 Ring Back 440 0 1000 2000 0 0 Tone Save Settings System Operation Save Settings Save current settings to the permanent storage of Gateway Without save settings all current settings would be lo
71. to htt ate hl anm kab de 55 TME SEUNS ii bk di re dias 55 System Operations Save Settings sii A n ka a laa a a op n ia n 55 SOWAS LI 016 0 Eh k toi ak so tak e ba tk a a a a nt a a a e tik a T 56 ke G OUI al ta at ala ed a tal a e a a kaa Sua a ne M a a e a a ak a ret Be a 56 5 IP Sharing FUNCION SS ria 57 5 COGING Principle ica 60 HAS WIIG E Salt nal cay en A e ant anced Eza e e e to ea A t 60 BDial d Number Processing FOW iii ti ea aca ka bn e a oak a kone DO dE 60 fa Advanced Feature koka kt ans 62 Statie AQUI 62 RIP ROU Mioma ON Protocol rusia aida taaan 62 POIO O 63 EAF MENNO e af e pa o r E 63 MAG FUSION e a ke n e ia n fa a ae O 64 MUU ANS CIM GN sac pin e tb ne n ee ke ka a ka e ee a e e e E ek onsi batt 64 DMZ e O a a af e e oo tenia A ek ud a ee e se ek Det 64 Pe VU eat fes aka na ana pas a be clon a ba ket eesti l op e a aka at ea ica n b k a n epa ko aie tas ti is ae 65 SP CIAIAPPNI A YON S UI a vi ko ak n a a a ki lk ak tk a m a at a e a n aa te a lk e ac apa A e in aaa 65 DOS Prevention gt SUIS YE ie kt a a a a e a lalala 66 NOICE nn a e n ae en eis ee n a e eee nee a eee oe ee ka ke ask eee 67 5 SIP Operation Manual V2 6 VOID GATEWAY 1 Introduction Product Overview The stand alone VoIP Gateway carries both voice and facsimile over the IP network It supports SIP industry standard call control protocol to be compatible with free registration services or VoIP service providers systems It wo
72. tors Status indicators VoIP Gateway Alarm RUN Power Power Indicator Green light indicates a normal power supply Run Indicator Blinking green light indicates normal operation Alarm Indicator When the system starts up the red light will blink It also indicates the gateway s abnormal operation PI P8 stands for Port 1 Port 8 Line 1 Line 8 WAN stands for the WAN Port Indicator LI LA stands for the LAN Port Indicator v When starting up the system the Alarm Run and Power indicators will light up After about 15 seconds the Alarm indicator will go off the Run indicator will blink in green and the Power indicator will stay green under operational conditions If the Alarm indicator continues to blink it means the system is currently communicating with ISP and has yet to obtain an IP address Y When the ethereal cable is connected the Link indicator will light up and if data is being transmitted over the Internet the act indicator will blink Rear Panel 8S P1 P8 are telephone ports FXS to be connected to a telephone set or PBX CO ports PSTN ports 80 P1 PS are line ports FXO to be connected to a PSTN telephone lines from a PSTN 6820 Pl P6 are telephone ports FXS and P7 P8 are line ports FXO Before the power is connected or in the occasion of a power failure P1 will be relayed to P7 and P2 relayed to P8 to reach PSTN 4840 Pl P4 are telephone ports FXS
73. ware Upgrade Server Port 1 65535 on Software Upgrade Server IP address Please enter the software server IP address Software Upgrade Server Port The default setting is 6001 Do not change this setting Logout Logout To save current ttings go to save settings Gateway only allows one user to login at a time so whenever a change is made please save the settings restart the system or logout to avoid the situation where other users cannot login to change settings 5 SIP Operation Manual V2 6 VOIP GATEWAY 5 IP Sharing Functions All Gateway series have a built in IP sharing function The settings and instructions at a PC end are described below Current Intranet only supports static IP mode and the settings at the PC end are as follow Available IP address Range 192 168 8 1 192 168 8 253 default address of Gateway is 192 168 8 254 Subnet Mask 255 255 255 0 Default Gateway 192 168 8 254 The above values vary with different LAN Port Settings Assume Gateway s LAN settings are IP address 192 168 3 1 Subnet Mask 255 255 255 0 Then the settings at PC end should be as follows Valid IP address range 192 168 3 2 192 168 3 254 Subnet Mask 255 255 255 0 Default Gateway 192 168 3 1 ec b k y PPPE DC 12V Reset P1 P2 P3 P4 WAN LM LP LI La WAN Port LAN Port connected to Connected to Intranet Internet VOIP GATEWAY SIP Operation Manual V2 6 The IP settings
74. y as described in Chapter 2 If a static IP is used confirm the desired IP settings of the WAN Port IP address Subnet Mask and Default gateway Please contact your local Internet Service Provider ISP if you have any questions e If using dialup ADSL PPPoE for network connection confirm the dialup account number and password If users wish to build Gateway under the NAT Gateway WAN Port IP address and LAN Port should not use the same range This is to avoid phone failures Basic Settings of a Gateway IP Settings Comnecting Gateway to the Internet Gateway and SIP Prefix Humber 5368 Telephone Number of Gateway Phone Number representative number e Using Phone Book or Phone books manager Gateway Please refer to Section 6 for Basic Dialing Method Gateway provides two setting modes 1 Telephone IVR Setting Mode and 2 Browser Setting Mode The IVR provides basic query and setting functions while the browser provides a full setting function IVR Interactive Voice Response Gateway provides convenient IVR functions Users only need to pick up a handset and enter the function code for the query and setting without using a PC Q NOTE After finishing the settings make sure the new settings are saved This is so that the new settings will take effect after the system is restarted Instructions Save Settings 5 SIP Operation Manual V2 6 VOID GATEWAY FXS Port Connected to telephone
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