3340 Frequently Asked Questions
Contents
1. key to select Automatic Count Press OK 5 Power the copier OFF ON DESCRIPTION Unable to close the left side cover RESOLUTION CAUSE The fuser access plate is open resulting in the obstruction of the left side cover SOLUTION Look into the machine interior exposed by the opening of the left cover If a silver colored roller and red colored roller can be observed the fuser access plate Has been lowered into its open position Lift the fuser access plate until it latches to the fuser unit blocking the visibility of the fuser rollers The left side cover should now close properly DESCRIPTION PLEASE CLOSE TOP LEFT SIDE COVER is displayed at power up Cover is closed RESOLUTION PROBABLE CAUSES 1 The rear portion of the paper exit actuator p n 40AA46040 is dislodged This six sided actuator is on the end of a black plastic shaft located on the upper paper exit cover p n 40AA46100 When correctly positioned it sits beneath the white paper exit driving gear p n 40AA77270 To reposition the paper exit actuator perform the following a Power OFF the copier b Open the left side door after removing the catch tray or sliding the sorter away from the main body c Carefully bend the black plastic shaft while inserting the dislodged end into a small hole on the upper paper exit cover This hole can be seen when viewed from the front of the copier d When the actuator is in position close the left side door reinstall the cat2. perform the following 1 Pull out the drawer labeled ADU 2 Pull up on the ADU top cover bright green decal designates area to hold when lifting the cover 3 Remove paper 4 Lower the ADU cover and push in the ADU drawer Copyright 1998 Konica Business Technologies Inc December 16 1998 3340 FAQ DESCRIPTION How to add toner RESOLUTION To add toner perform the following 1 Vigorously shake the new toner cartridge then remove the flexible outer cap if present 2 Open the copier front door and pull toner unit out 90 degrees to the right 3 Invert cartridge over the unit with arrow pointing toward you inserting it at the front then at rear until the cartridge is fully seated within the unit 4 Press down on rear of cartridge and slowly slide the toner release lever fully toward you to release toner then move the lever back and forth a few times alternating with Step 5 5 Tap cartridge several times to free the toner until cartridge is empty 6 Remove and discard empty cartridge 7 Push toner unit back to original position 8 Close the copier front door The procedure above is outlined on a decal located inside the front door of the machine The User s Reference Guide maintenance and supplies section explains how to add toner Note Toner is very fine plastic powder if toner gets on clothing brush it off DO NOT rub forcefully or use any liquid to remove toner from clothing the toner may permanently fuse
3. to clothing DESCRIPTION Which transparencies can be used in the 3340 RESOLUTION The standard transparency is PCUA 946 427 which is equivalent to the 3M type PP2500 688 503 DESCRIPTION Howto program auto reset initial mode RESOLUTION To program the auto reset time perform the following 1 Access the memory switches by powering the machine ON while pressing the OK button 2 Scroll to 8 memory switches Memory switch 01 is for auto reset 3 Set to OFF or to reset from 30 seconds to 3 minutes in 30 second increments DESCRIPTION BTU data RESOLUTION Warm Up Standby Running 136 646 4036 Copyright 1998 Konica Business Technologies Inc December 16 1998 3340 FAQ DESCRIPTION How to program APS RESOLUTION To turn APS ON or OFF 1 Access the key operator mode Power the machine OFF Hold down the OK key and power the machineON 2 Press the OK key 3 Press the UP arrow 3 times The display will change to 4 APS paper tray 4 Press OK 5 To turn the APS off press the button below APS on the display so that APS is not highlighted and the desired default paper size is highlighted 6 Press OK 7 To turn APS on press the button below APS so the APS is highlighted 8 Press OK 9 Power the machine OFF ON to exit the key operator mode DESCRIPTION How to enable the mixed original mode at power up RESOLUTION To have mixed original mode on all the time perform the following steps 1 Select mixed o
4. turn the copier ON 2 Press the down arrow key once to access 8 Memory switch settings and press the OK key 3 Press the up arrow key twice to access 3 auto shut off timer and press OK 4 Choose from 30 60 90 120 240 minutes and press OK 5 Turn the machine OFF then ON to exit the key operator mode To eliminate the auto shut off feature 1 Access the key operator mode hold the OK key and turn the copier ON 2 Press the down arrow key once to access 8 Memory switch settings and press the OK key 3 Press the down arrow key once to access 25 Auto shut off setting and press OK 4 Choose ON or OFF and press OK 5 Turn the machine OFF then ON to exit the key operator mode Refer to page 9 39 in the user s manual The auto low power mode cannot be disabled however it can be set to a 240 minute default To program auto low power mode 1 Access the key operator mode hold the OK key and turn the copier ON 2 Press the down arrow key once to access 8 Memory switch settings and press the OK key 3 Press the down arrow key once to access 2 Auto low power timer and press OK 4 Choose from 5 10 15 30 60 90 120 240 minutes and press OK 5 Power the machine OFF then ON to exit the key operator mode Refer to page 9 39 in the user s manual DESCRIPTION PLEASE UNLOAD DUPLEX TRAY message when a duplex mode 1 2 or 2 2 is selected RESOLUTION CAUSE Paper remains in the ADU SOLUTION To clear the message
5. Konica 3340 Frequently Asked Questions This document contains information that was extracted from Konica s Expert Support knowledge base Legal Notice Konica recommends that all service be performed by an authorized service representative USERS AGREE THAT USE OF THIS DOCUMENT IS AT USER S SOLE RISK AND THAT THIS DOCUMENT IS PROVIDED ON AN AS IS BASIS WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OTHER THAN THOSE WARRANTIES THAT ARE IMPLIED BY LAW AND INCAPABLE OF EXCLUSION IN NO EVENT WILL KONICA OR THOSE ACTING ON ITS BEHALF BE LIABLE FOR ANY DAMAGES INCLUDING WITHOUT LIMITATION DIRECT INDIRECT INCIDENTAL SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THIS DOCUMENT Copyright 1998 Konica Business Technologies Inc 3340 FAQ DESCRIPTION How to disable 1 2 mode auto shut off and auto low power mode defaults RESOLUTION To set 1 1 mode as the default Access the key operator mode hold the OK key and turn the copier ON Press 1 Initial settings Press 1 Copy settings and press the OK key Use the arrows to select 1 1 and press the OK key Turn the machine OFF then ON to exit the key operator mode Refer to page 9 39 in the user s manual AB WN Re To program auto shut off mode 1 Access the key operator mode hold the OK key and
6. ch tray or slide the sorter up to the main body of the copier e Power ON the copier 2 Paper is jammed behind the left side cover Remove the jam Copyright 1998 Konica Business Technologies Inc December 16 1998
7. riginal mode from the application screen 2 Store the selection under job 12 in job memory 3 Access the key operator menu by holding down the OK button while turning the machine on 4 Select 8 from the key operator menu memory switch 5 Use the up arrow to memory switch 21 and turn on Mixed original mode will now be selected at power up DESCRIPTION How many passwords are available in ECM mode RESOLUTION A total of 256 passwords are available in the ECM mode DESCRIPTION PCUA numbers for 3340 supplies RESOLUTION PM Kit 947 434 contains Cleaning blade cleaning web charging wire charging control plate optics filter toner filter discharge wire and dust bag Toner 947 435 Toner filter 947 432 Developer 947 436 Drum 947 437 Cleaning web 947 433 ST216 staples 947 381 ST217 staples 946 762 Copyright 1998 Konica Business Technologies Inc December 16 1998 3340 FAQ DESCRIPTION Decibels sound level output RESOLUTION In standby mode lt 50 dB In running mode lt 71 dB DESCRIPTION How to program auto original counting feature for the sheet insertion mode RESOLUTION To enable Auto original counting in sheet insertion mode perform the following 1 Hold the OK key and turn the copier ON 2 Press the down arrow key once to access 8 Memory Switch Setting Press OK 3 Press the up arrow key eight times to access 9 Orig Cnt Sheet Insert Mode Press OK 4 Press the up or down arrow
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