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Ahmedabad Janmarg Limited REQUEST FOR PROPOSAL FOR

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1. POS Specifications POS Intel Dual Core E2200 9 2 40 Processor Ghz RAM 1GB Hard disk 160 GB Cabinet HCL Monitor HCL Keyboard amp Mouse HCL POS Server Intel Core 2 Duo E7200 9 2 53 Processor Ghz RAM 2GB Hard disk 160 GB Cabinet HCL Monitor Not Provided Keyboard amp Mouse Not Provided Operating System Sr No Computer Description O S STT Computers Ahmedabad Janmarg Limited Page 76 ITS Technical Specification for Ahmedabad Janmarg Limited STT Computers CENTOS 5 Control centre computers XP professional Kaizen server Windows 2003 server Application Server solaris 10 Oracle Standard edition Database Server one Router amp Security Appliances SN Description Type Part No 1 Cisco Router 1841 Security Bundle Adv Security 64FL 256DR CISCO1841 SEC K9 1 Port Serial WAN Interface Card WIC 1T V 35 Cable DTE Male 10 Feet CAB V35MT CD for SDM software ROUTER SDM CD 1 Year Standard Support CON SMBS C1841SEC 2 Cisco Switch Catalyst 2960 24 10 100 1000 4 T SFP LAN Base Image Ws C2960G 24TC L 1 Year Standard Support CON SMBS C2960G2C 3 Cisco ASA Firewall ASA 5510 Security Plus Appl with SW HA 2GE 3EE 3DES AES ASA5510 SEC BUN K9 ASA 5500 SSL VPN 10 Premium lt ASA5500 SSL 10 SMARTNET 8X5XNBD 5 5510 w 150 VPN Prs SFE 3DES AES CON SNT AS15BK9 4 APW 42U Rack
2. 42Ux800x1000mm with 100mm reducer Server Rack with Fans 4 Nos set of castors 1 No power unit with 12 sockets of 5 15Amp 1 No power unit with 6 sockets of 5 15Amp 1 No hardware packet 2 Nos 20 Metal hoops 16 Nos Fixed shelves APW Rack Ahmedabad Janmarg Limited Page 77
3. ITMS Overview On Bus Subsystem Overview CAD Subsystem Description How the dispatchers and supervisors are to perform all communications and bus fleet management functions provided at the dispatcher consoles How the Dispatch Supervisor can assign work assignments How to manage work assignments the work queue and incident reports at their various stages Ahmedabad Janmarg Limited Page 69 ITS Technical Specification for Ahmedabad Janmarg Limited How to perform rudimentary remedial action for limited scope failures including shutting down and restarting console processors shutting down and restarting console based software processes and replacing printer paper restarting printers restarting printer queues Depot SUBSYSTEM USER MANUAL The Service provider shall provide a manual for users of the depot Subsystem The manual shall provide a clear and concise description of the ITMS operator interface for depot Subsystem users for all console functions provided including ITMS Overview Depot Subsystem Description On Bus Subsystem Overview How the Depot Subsystem functions are provided How the Depot Subsystem users are to perform all communications and fleet management functions provided at the depot Subsystem workstations How to perform rudimentary remedial action for limited scope failures including shutting down and restarting console processors shutting down and restarti
4. Reconciliation Fare Business Rules Schedule amp Dispatch System Financial Dashboard Station Point of Sale System Fleet Management System Accounting Bulk Card Initialization System for Smart Cards and Tokens MIS Reporting amp Replays Management Information Syatem Smart Card amp Token Validation Management Information Syatem Inventory Management Card Personalization System GIS for Tracking and Visualization Settlement System Device Monitoring System Events amp Alerts Online Card Token Status System Centralized Data amp Communication Security Policy Central Control Centre System Station Control System Bus Control System Financial Passenger Management Information System System AJL Integrated Transit Management System Ahmedabad Janmarg Limited Page 5 ITS Technical Specification for Ahmedabad Janmarg Limited The figure above is indicative and does not include all the activities that would need to be carried out as part of implementation of ITMS Detailed scope is mentioned in the document below 1 1 Bus Station ITMS Overview gt Control Centre e l Ticket Office Terminal with S 7b My 7 POS Flap Type Entry Barries with 3 Wy Smart Card Management System Smart Card Fare Management System Public Information System Displays with Single Fare Token Management Single Fare Token Management Voice Announcement System UPS and Station Communication Unit with PIS Interface
5. gt Automated Sliding doors Automated Sliding doors Flap Type Entry Barries with Smart Card Fare Management System Single Fare Token Management BUS Station Overview 1 2 BUS ITS Infrastructure Overview Data Centre Ji GPS Satellite Two Way Network Communication with Control Centre amp 9 Driver Bus Driver Console 3 18 5 1 s 1 Front Display y 200 In Bus Display amp Audio Ahmedabad Janmarg Limited Page 6 ITS Technical Specification for Ahmedabad Janmarg Limited 1 3 Communication Overview GPS Satellite Bus Terminal S us Internet VPN Tunnel over ADSL Bus Station Service Provider WAN with GPRS interface and Internet VPN capability lt Internet VPN Tunnel over ADS Bus Station Bundled VPN tunnel over Internet Public Internet Access GPRS Data lt DATACENTER AND CENTRAL CONTROL CENTER 2 Technical Specifications of ITMS GPS Satellite Go 3 Bundled VPN tunnel over Internet OWN Public Internet Access GPRS Data Disaster Recovery Center This following section describes functional specification of different component to be used for ITMS implementation for AJL Limited The figure below provides conceptual view of the ITMS to be deployed for AJL Ahmedabad The technic
6. Submittals for record of the Authority will not be returned 1 APPROVED Work may proceed provided it complies with the Contract The approval of shop drawings and samples is not construed a As permitting any departure from the Contract requirements b As relieving the Service provider of responsibility for errors and omissions including details dimensions and quantity of materials or c As approving departures from details furnished by the Contracting Officer or designated representative 2 APPROVED AS NOTED Correct and resubmit Work may proceed provided a It complies with the Contract as well as the corrections on the submittals and the Service provider resubmits within fifteen 7 days corrected copies of the specifications working drawings or miscellaneous submittals for final approval and b Work performed by the Service provider prior to receiving final approval will be at the Service provider s risk DISAPPROVED Revise and Resubmit Work not recognized as being able to proceed Revise submittal in accordance with notations thereon and resubmit without delay Handle re submittals in the same manner as first submittals except designated with suffix A B C etc to indicate 1st 2nd or 3rd re submittals On re submittals direct specific attention in writing on re submitted documents working drawings samples mock ups sample panels or miscellaneous submittals to revisions other than the corrections req
7. late amp early buses etc on a video wall kind of setting 5 6 Software The software deployed shall include a package consisting of computer operating system software diagnostic testing development and support software and AFCS application software including software to manage and safeguard security keys for SC and software for the generation and modification of report contents and presentation Ahmedabad Janmarg Limited Page 44 ITS Technical Specification for Ahmedabad Janmarg Limited Security features shall be incorporated to prevent tampering with any data programs or other facilities of the CCS The service provider shall provide an inventory asset management and tracking tools for the management of all devices supplied All computer software documentation for the CCS including workstations shall be provided by the service provider Necessary technical information concerning hardware software and firmware including system architecture shall be provided to AJL by the service provider upon full deployment of the system 15 6 1 Configuration Data Management Configuration data CD is the information transmitted from CCS to each Bus AFCS which as a minimum package shall contain 1 Equipment Operations parameters 2 Fare table SC configuration parameters Add Value etc 3 Black list 4 Application updates The CCS shall be capable of checking and handling exception missing duplicate delayed an
8. 41 0 n SS 54 COMPUTERISED CALL MANAGEMENT 5 5 4 01 nennen nn 55 PROJECT MANAGEMENT REQUIREMENTS 55 Ahmedabad Janmarg Limited Page 2 ITS Technical Specification for Ahmedabad Janmarg Limited List of abbreviations used in the document Ahmedabad Janmarg Limited ITMS Integrated Transit Management System SP Service Provider SC Smart Card AVLS Automated Vehicle Locator System AFCS Automated Fare Collection System HTU Handheld Ticketing Unit BDC Bus Driver Console BCV Bus Card Validator STT Station Ticket Terminal SCV Station Card Validator CT Central Terminus DMS Depot Management System BTMS Bus Terminal Management System CCS Central Computing System BIM Bulk Initialization Machine CPD Card Personalization Device MTBF Mean Time Before Failure MTTR Mean Time To Replace CCHS Central Clearing House System GSM Global System for Mobile communications GPRS General Packet Radio Service GPS Global Positioning System BTMS Bus Terminal Management System DMS Depot Management System Ahmedabad Janmarg Limited Page 3 ITS Technical Specification for Ahmedabad Janmarg Limited 1 Introduction The purpose of this document is to provide guidelines for procurement amp implementation of Integrated Transit Management System for AJL Ahmedabad The
9. Ahmedabad Janmarg Limited 5 5 FLAP GATES Operate in normally Open mode or Normally Closed mode Contact less smart Card or Token Passenger throughput 60 passengers min Barrier types Central retractable flaps Gap between flaps 50 mm Flap opening 0 5 sec Flap MCBF 1 000 000 operations Consumption 250VA 550VA peak Minimum Clear Passage 1000 mm 5 6 PHYSICAL CHARACTERISTICS Integral body type unit made from stainless steel with a brushed finish Passenger detection by optical sensors Directional Display by LED Pictograms Entry or Exit aisles visible up to 10m User friendly 6 4 color TFT display or LCD display provides clear and logical passenger interface Invalid transaction warning alarm and display Intrusion and fraud management alarm and display Modular design with ease of maintenance 5 7 ENVIORNMENT Power supply 220V 10 50Hz 2 Operating Temperature Range 0 C to 50 C Humidity 2096 to 8096 non condensing 6 Turnstiles 6 1 SPECIFICATIONS Main specifications Parameter Specification Height of turnstile 1000 mm Aisle width 910 mm preferred minimum 900 mm required Length of turnstile short length designs are preferred 910 mm Electricity input Voltage VAC 230 V AC 50 Hz Frequency Hz Duty Cycle 96 10096 Protection 32 or better Ahmedabad Janmarg Limited Page 24 ITS Technical Specification for Ahmedabad Janmarg Limited Lock
10. At least 4 separate panic buttons Manual override for PIS Information Facility to store route information and related data for PIS Audio Interface for two way communication by providing speaker and microphone interface Single push button for call to central control centre Auto answer call pick up from control centre The data is transmitted securely in order to avoid intentional intrusion Manual announcement option by driver interface through microphone interface connected to bus speakers The Unit should primarily be able to help central monitoring system to generate minimum of following data points as minimum and at the time of finalization of requirements a comprehensive requirement shall be furnished to the vendor Start Stop Begin End Shift Fleet Summary Detailed Activity Speed Fleet Status Alerts Battery Report Unit ON OFF Report Ignition ON OFF AJL can request for other reports data information as deemed necessary for management purposes 11 2 AVLS Software The software shall be web based and utilizes high resolution digital map to show real time position of the vehicles The software shall provide map based tracking and transit route line based tracking of vehicles by the control centre operators The software is expected to have enterprise capabilities which enables multiple user type to be enabled to carry out various functions like Alarm Man
11. ITMS System On Bus Subsystem Description How the Bus Operators are to perform all communications and bus fleet management functions provided at the Bus Driver Console Procedures for wireless calls Procedures for sending canned messages and receiving text messages e Procedures for SOS e Procedures for logon logoff e Help guide for functional failures and problems Pocket size Reference Card SUPERVISOR MANUAL The Service provider shall provide a manual for supervisors The manual shall provide a clear and concise description of supervisor interface with ITMS and related AJL operating policies and procedures It shall include Overview of the ITMS System On Bus Subsystem Overview Procedures for radio calls using mobile and portable radios Procedures for sending and receiving text messages How the supervisors are to perform all communications and bus fleet management functions provided at the CCC e Help guide for functional failures and problems DISPATCH CENTER DISPATCHER AND SUPERVISOR MANUAL The Service provider shall provide a manual for Dispatch Center dispatch supervisor dispatchers and supervisors performing dispatch duties The manual shall provide a clear and concise description of the ITMS operator interface for Dispatch Center dispatchers and supervisors for all console functions provided including normal call messaging and schedule and route adherence functions It shall include
12. Indicate dimensions clearances performance characteristics capacities and any other diagrams as applicable e Modify installation erection application and placing instructions to delete information which is not applicable to the Contract Test Procedures The Service provider shall submit copies of each test procedure description accompanied by cover letter with reference number Submittal Organization Each test procedure description shall include the following information e Astatement of the purpose of the tests e location date s and time s tests will be performed Ahmedabad Janmarg Limited Page 61 ITS Technical Specification for Ahmedabad Janmarg Limited e quantity of units to be tested e The test equipment to be used identified by manufacturer and model number Astep by step description of the procedure to be performed e Specific pass fail criteria for each test e A sample of the form s to be used to record test data Each test form shall include the following information a Test title b The manufacturer model number and calibration date of each piece of test equipment A table to record individual readings taken and inspections performed for each unit tested identified by the serial number of the unit tested d An indication that the unit has passed or failed each individual test e Aline for signature of the technician performing the test and date f Alin
13. Payments Cross tally Central accounting system shall provide facility for Item wise receipts and payment statements Daily Sheets under RAM and PAM every day These shall be prepared on the basis of paid vouchers and receipt challans while bank book Journal and cash book Journal shall be written as and when challans are received along with cash or cheques or voucher is paid in cash or by cheque In order to ensure correctness of daily accounts receipts and payments the cash and bankbooks or main journal shall be cross tallied with the sum of the budget item wise daily statement If the gross receipts amp payments of the day as per journals tallies with the sum of the daily sheet the accounts are presumed to be correct Training Room and Test AFCS Scope The service provider shall set up training and test facility adequate for training all staff of the service provider Each staff member shall be deployed on the front end or at CCS centre only after certification jointly by Service provider and AJL Service provider shall create training manuals and other necessary aids to ensure the perpetual need for training as and when required for AJL RSRTC Operator Personnel is required Handover Takeover The service provider shall ensure that AJL is sufficiently trained and skills are continuously upgraded to ensure complete takeover of the system at completion of the contractual agreement The service provider is required to impart
14. STT configured to do so e STT shall provide interface unit near the STT unit for smart card travellers to check balance and validity related activities at all stations This interface shall also allow the smartcard holders to update balance on their card in case they have recharged the same using internet based or scratch card based recharge voucher iii Methods of Payment e STT man machine interface shall be designed to facilitate the recording of payments in cash with future scalability to validate credit card using third party terminal and by the receipt of vouchers issued or validated by AJL e The end of shift reports shall discriminate between payments made in cash credit card and by receipt of vouchers to facilitate the end of shift reconciliation process iv Security e STT shall be configured for operator identification and access control The process shall serve to identify operating personnel and record an operator s start and end of duty e It shall be necessary for the operator to enter his identification and PIN into the STT before being able to start a shift It shall not be possible for an operator to start a new shift without having first closed the previous shift e Provision shall be made for an operator to break his shift such that access to the system is denied to any other user during this break and the shift will resume on re entry of the original operators PIN and password The Service provider
15. Vehicle Location Service Announcement Service Vehicle Safety Monitoring Service 5 HB a I EUER i Message Management Fare Accounting Typical View for Software Components and Interfaces it Management Replay Services ervice Map Management Service 5 4 CCS Communication Links Vehicle Location Service Announcement Service Fare Collection Service Vehicle Safety Monitoring Service Interfaces amp Dependencies Message Management Fare Accounting Service Fleet Safety Monitoring Service Replay Services Map Management Service The Service provider shall provide a reliable method of verifying the integrity of the data and programme files sent from the CCS to the AFCS and the correct reception of data uploads received from the AFCS at the CCS 5 5 CCS hardware and software The proposed set up should be capable to cater to meet the needs of a Real time Transit system involving more than 1000 buses 1000 STT s 1000 access gates and 1 000 000 transactions per day Additionally the system should be capable of expanding and scaling with additional deployment of hardware and necessary amendments to software for operations of 3 to 5 times the sizing stated above The vendor is expected to deploy state of art monitoring screen systems for monitoring various activities like vehicles exceptions
16. adequate memory to store minimum 15 numbers of routes alphanumeric characters and 30 numbers of destinations with 50 stops each on an average Easy and quick retrievability of the all the memory whenever required Easy accessibility to microprocessor controller by driver conductor from his seat inside the bus Provision for upgrading modifying the existing information as well as additions and deletions The size quality robustness etc of the microprocessor controller be such as to accommodate the entire information required for this system including that required in flashing advertisement messages All information pre programmable and loaded on to the micro controller through PC Ability to retain the entire data in memory in the event of power failure or any other kind of failure in the system be provided General Requirements The system be designed such that data can be fed on board using add on devices like pen drive etc The system hardware should be able to withstand the fluctuations in climatic conditions battery power noise and vehicle vibrations etc All the items sub systems be leak proof and shall have water dust ingress protection as per IP Protection No 55 65 or latest standards Ahmedabad Janmarg Limited Page 38 13 13 1 ITS Technical Specification for Ahmedabad Janmarg Limited Mounting of the system should be robust and vibration absorbing type The system hardware should be durab
17. amp Display illumination All sign displays shall consist of pixels utilizing High Intensity Light Emitting Diodes LED for superior outdoor environmental performance of superior UV resistant Epoxy lens and superior resistance to the effects of moisture Each pixel shall have a dedicated LED for illumination of that pixel in all lighting conditions The sign system shall have multi level intensity changes which adjust automatically as a function of ambient lighting conditions There shall be no requirement for any fan or any specialized cooling or air circulation Ahmedabad Janmarg Limited Page 34 12 3 5 12 3 6 12 3 7 12 3 8 12 3 9 ITS Technical Specification for Ahmedabad Janmarg Limited This LED shall be mounted such as to be visible directly to the observer positioned in the viewing cone allowing for full readability 65 degrees either side of the destination sign centerline The LEDs shall be the only means of illumination of the sign system The LED illumination source shall have an operating life MTBF of not less than 100 000 hours Each LED shall not consume more than 0 02 Watts The characters formed by the System shall meet the requirements of the Americans with Disabilities Act ADA of 1990 Reference 49 CFR Section 38 39 or similar international standard pertaining to readability by the visually impaired community Sign Enclosures All Outdoor Passenger Information Signs PIS shall be enclosed in a manne
18. and shall have capabilities of playing pre recorded voice information in the bus The AJL web portal shall enable passengers to get information about the bus schedules on various routes operated by AJL and shall also have facility to deliver ETA based on the real time data from GPS central monitoring system The web portal shall also provide facility to passengers to extract such data through the mobile communication system A call centre shall be maintained by the service provider on behalf of AJL for passengers to call into for information on bus routes and schedules as well as for any issues on fare Call centre shall be able to log in complaints through call centre executive or IVR 2 4 Vehicle Scheduling and Dispatch System Scheduling dispatch software shall be used to aid designing and modifying transit routes It shall also be used to route schedule and dispatch vehicles in demand response operations The application shall combine GIS and AVL to coordinate different transit functions Combined technologies such as computer aided dispatching and AVL shall increase the efficiency of transit operations enhance safety improve service For example systems integrating automated scheduling and dispatching and AVL enable a dispatcher to know the exact location and status of each bus under control This real time information allows the dispatcher to address any problems with service or to respond to any emergency In addition automated dispatc
19. change management or upgrade request in order to change any parameters on the system The service provider shall also provide a day end reconciliation reporting application to AJL which shall have access rights only to AJL authorized persons only The modification to this system shall be allowed only through authorized process The service provider shall also provide log to ticketing activities as is generated by the fare collection devices directly to the AJL audit system so as to allow AJL to independently review revenue integrity 15 3 System Description The Central Control System shall collect data in from each AFC system at Bus station Buses Bus Terminals and process the data to provide overall audit statistical and operational information by start of next day The Central Control System shall poll download only for certain required data in real time due to any band width limitations in GPRS from all the equipment through an online server to enable on line reports and information like Vehicle Tracking black listing and faults The service provider shall consult with the AJL on proposals for the type and range of operational maintenance and financial information to be prepared The final content and format of presentation of processed data shall be discussed and finalised with AJL Ahmedabad Janmarg Limited Page 41 ITS Technical Specification for Ahmedabad Janmarg Limited The operator interface to the CCS shall facilitate the p
20. document underlines all IT related requirements of AJL to achieve a highly automated and stable environment for Bus Operations Management in city of Ahmedabad Objectives With a view to enhance commuter satisfaction reliability and punctuality of bus operations thereby enhancing the efficiency of AJL s Bus operations and better management of fleet of buses and in order to instil confidence in commuters in AJL s services AJL is desirous of implementing the Integrated Transit Management System hereinafter referred to as the TMS OR The Project To this end AJL has decided to monitor the movement of the fleet of buses collect data related to their geographical position vehicle movement patterns and to provide relevant information to passengers AJL s management besides implementation of Automated Fare Collection System within the said system Solution Summary AJL envisages implementing ITMS for its city bus operations to bring in world class operational efficiency and automation for its transit operations ITMS is expected to meet the corporate objectives of enhancing service standards bring in commuter market approaches better organization of planning and operations integration in future with e g Ahmedabad Metro A C Service Monorail AMTS GSRTC and other services like parking etc integration of control capital improvements marketing and automate collection and payment of transit fares The AFCS system and other application
21. each bus station as part of the AFCS system The displays must have the ability to decode the information received from CCS and display appropriate message on the screen 12 2 PIS Next Bus Bus Color Time PIS display system shall display the next arriving bus with its colour code transit line and time 12 3 PIS Display Detailed Specification Outdoor Passenger Information Sign PIS automatic electronic Passenger Information Display Sign System shall be furnished and installed at a Bus Shelter or enclosure provided by AJL The System shall consist of 12 3 1 Outdoor Sign 14 rows x 72 columns Amber or Sterling LED are display height minimum 4 2 inches display width 28 12 3 2 Amber LED s Super Luminosity LED made of AllnGaP Il material Diffused lens 3 9mmx3 4mm oval lens Wide viewing angle 130 degrees side to side 65 degrees from center Typical intensity of 770 mcd at nominal drive of 20 ma Typical wavelength of 590 nm 12 3 3 Sterling LED s High Luminous Output Sterling LED made of InGaN material White Diffused lens 3 9mm x 4 0mm oval lens Wide viewing angle 130 degrees side to side 65 degrees from center Minimum luminous intensity of 1500 mcd The entire display area of all signs should be readable in direct sunlight at night and in all lighting conditions between those two lighting extremes with evenly distributed illumination appearance to the un aided eye in all conditions 12 3 4 Display
22. encoded on the Smart Card that are then handled with the same security as actual money Encoding of Smart Card for first issue by the Station ticket terminal e Smart Card Security RFID Coins Sach transaction of card with any device in the system shall first be security authenticated with exchange of encrypted with the appropriate application key set number exchange When corrupted or suspicious Smart Card numbers are detected the numbers shall be added to the blacklist that is downloaded to the AFCS equipment to protect against fraudulent use of Smart Card Ahmedabad Janmarg Limited Page 14 ITS Technical Specification for Ahmedabad Janmarg Limited 4 2 Automated Fare Collection System Basic general functional requirements of all on bus devices The Equipment supplied shall withstand the harsh working conditions of vibration heat dust moisture rough usage Radio interference The Service Provider shall implement application software Asset Tracking to track the devices that are installed in the network using suitable identification methods This could be possibly done by attaching a RFID Tag to all assets in operation in AJL 4 3 Automated Fare Collection System Bus Station Bus Terminal Devices 4 3 1 Station layout Current Layout 1 Ahmedabad Janmarg Limited Page 15 Page 16 ITS Technical Specification for Ahmedabad Janmarg Limited 46 gauge MS panted shest tiles stel m
23. garden soil 40020 RCC slab flamed finish granite thick RCC wall Farallelogram signage flo seal 65 mm 2 S S pipe 30 grade brushed finish ripod turnstile flap 459 100 oring on 200 mm eet ne I ii Ute NU JE P 250 6000 Y LVL 0 00 B GATE 2 Tripod turnstile faf automated sliding door barrier for exit ripod turnstile fap barrier for entry 125 2 5 5 pipe 304 grade brushed finish GATE 1 automated sliding door _ Page 17 Ahmedabad Janmarg Limited ITS Technical Specification for Ahmedabad Janmarg Limited GROUND FLOOR PLAN TYPICAL DETAIL PLAN AND ELEVATION OF BRT BUS STOP Phase 2 H 2 a mes F1 2 1 14 slope F Melamine pollahod Wood total lenght 11875 lautomated sliding door ES 81 7 GATES 1 D Le mm 8 3 raling 06 000000000 Uem 200 mm wide Fabricaled ledge Aluminium criss cross sheet on lop DETAIL B 1 refer plan above 8mm
24. interrogate the Central Control System to determine the remaining data associated with the SC as recorded in the CCS database Alternatively the operator shall enter the engraved or printed SC identification number to retrieve the remaining data from the CCS Using this data and operational regulations the Ticket Office personnel shall use the STT to cancel the rejected SC and issue a replacement SC on receipt of the appropriate payment if any which will be valid for use Smart Card with invalid codes as a result of exceeding the period of validity of the card since first issued or since last used shall be analysed and the relevant data Ahmedabad Janmarg Limited Page 20 ITS Technical Specification for Ahmedabad Janmarg Limited displayed on the STT If the limit has not been exceeded to the point where the card has been cancelled and removed permanently from the database in accordance with operational regulations the card shall be re validated by re encoding the last used date e penalty amounts shall be determined in accordance with the AJL s business rules and shall be configurable from the CCS All penalty amounts shall be displayed on the STT even where these have been set to zero at the CCS e Refund card in damaged good working condition return shall be handled at STTs Configured to do so the refund of deposit and purse shall be as per business rules of AJL All pass return refund and damaged card refund shall be handled by
25. level of validation The system shall allow CD parameters to be highly directive to the level of individual devices by the device ID and IP address The CD parameters shall be communication media independent Shall be able to be sent via depot WAN WiFi or via GPRS connections so that items like blacklist action list can be sent immediately The Configuration database shall be provided with a reporting tool to produce reports of various parameters and groups of parameters set on the system sub systems and devices Ahmedabad Janmarg Limited Page 45 15 7 15 8 15 9 ITS Technical Specification for Ahmedabad Janmarg Limited Data Storage The design of the database system shall be arranged to keep track of all valid SC in circulation This information shall aid in reporting any abnormal usage of stored value or trips and in providing refunds for corrupted SC The database system shall satisfy the following requirements Full function RDBMS to Support complicated data structure will be deployed multi user multiprocessing large capacity operation Offer data integration data recovery and security Support parallel processing Provide disk mirroring functions Authority control shall be independent of that of the operating system and Offer multilevel security management of database Data storage capacity shall be sufficient to maintain six months transaction data available on line for ad hoc report generation and other investi
26. passengers to travel across all urban transport systems in Ahmedabad and hence the financial management system should have capability to account for all such activities and suitably have function to enable payment receivables and deliverables to respective entities Central Clearing House System Depot Management System Integrated Depot Management System This module enables to automate depot Operations which include workshop management fuel management traffic management vehicle management and so on The module shall also cover administrative activities and stores requirement Stores amp Inventory System This module shall enable automation of stores and inventory for various items at each depot workshop division and so on The module also covers purchase and procurement processes right from sampling to evaluation of products to tendering to purchases to consumption It also enables to exchange the information across the depots divisions and workshops for products availability and requisitions Personal Information System This module covers the various processes related to Payroll and HR activities of Personnel working at Central Units Divisions Depots and Workshops It offers centralized system for better control as well as employee satisfaction Functional units of IT system and interrelation Ahmedabad Janmarg Limited Page 11 ITS Technical Specification for Ahmedabad Janmarg Limited The IT system for AJL operations s
27. submittal for accuracy completeness and compliance with the Contract before delivery to AJL Stamp and sign each submittal with the statement reading as follows Having checked this submission we certify that it conforms to the requirements of the Contract in all respects except as otherwise indicated By reviewing approving and submitting a submittal the Service provider has determined and verified materials field measurements and field implementation criteria related thereto and has checked and coordinated the information contained within such submittals with the requirements of the work and the Contract Record of Submittals Maintain at the worksite a complete up to date organized file of all past and current submittals including an index and locating system which identifies the status of each submission e Assign sequential numbers to each submittal e Assign revisions levels B etc to all re submittals Assign new transmittal numbers and cross references to previous submittals Electronic Format All submittals shall be provided in electronic format as well as hardcopy File formats for electronic copies shall be subject to AJL approval Current version industry prevalent software shall be utilized for preparing all submittals Drawings shall be submitted in AutoCAD format Drawings or studies involving geographic information shall be submitted in a format that can be viewed by GIS software AJL Review AJL a
28. to Proceed AJL and the Service provider shall mutually agree on a documentation file index that shall provide an overall methodology for referencing documents generated in the course of the project File type and organization of electronic versions of documentation shall be mutually agreed on by AJL and Service provider All subsequent documentation shall be referenced to the file index and Service provider and AJL shall mutually maintain the file index in current condition so as to show all documents that have been generated and their status Ahmedabad Janmarg Limited Page 66 29 14 ITS Technical Specification for Ahmedabad Janmarg Limited Documentation in the DMS should be readily available to AJL s Project Manager designated personnel within the Service provider s organization ITMS Consultant and AJL designated additional personnel Security methods shall be available to restrict access by others System Components The Service provider shall conduct regular inspections and audits in accordance with guidelines defined by the QA Program Plan The Service provider s Project Manager shall establish a quality assurance process and be responsible for assigning qualified professionals to check all system Components for compliance with the ITMS Specifications and consistency in production quality This quality assurance program shall supplement the formal testing requirements to verify that Prior to installation all System Components
29. training and necessary tools in order to take up operations whenever necessary Service provider shall six months before the end of the contractual period go through a process of hand over take over with AJL personnel s and act in supervisory role for smooth take over Functional Requirements The devices and sub systems shall be connected to the test CCS by an independent LAN WAN that will permit the exchange of controls and data in a similar manner to that implemented for AFCS equipment installed in Depots The service provider shall ensure that this equipment operate with cards which carry test keys and does not create an opportunity for fraudulent encoding of SC in the production system Use as Prototype The service provider shall develop software applications manufacture equipment or accessories at the AFCS training and testing facility for testing as a prototype Deployment will follow after joint evaluation by AJL and the service provider Ahmedabad Janmarg Limited Page 50 19 19 1 ITS Technical Specification for Ahmedabad Janmarg Limited Cash Handling Requirements Cash collected on station and on bus shall be transported by vendor The same shall be counted at AJL authorized consolidator against the bus conductor Bus station STT operator Bus terminal cashier Cash collection from bus station and bus terminals shall be the responsibility of vendor Cash collection from bus conductors at bus terminals to be h
30. with a tested unit from the spares maintained by service provider Repair and testing of equipment shall be done at the Service provider s maintenance centre and not at site Only a maintenance engineer with maintenance access card shall be able to access maintenance mode of the device which shall allow the maintenance engineer to diagnose the faults and update the device settings directly if required A repaired unit shall be tested for full functionality as at the time of initial deployment and certified before it is reinstalled at any site 14 Bus Terminal Management System BTMS Each bus terminal is a logical end of a bus route Bus terminals for most purposes are large bus stations from AFCS perspective In addition to functioning as large bus stations where passengers enter and exit the system they shall have the following functions a The BTMS will receive data packets from the bus devices and information relevant to the terminal system and transmit the same to the Central Control System at the end of the shift business day or at regular intervals as required and configured in the system The communication speed shall be suitable for the significant size of data exchanges between BTMS and CCS The transaction data received from the all the devices shall be authenticated before accepting the data The data despatched to the CCS shall be packaged and encrypted to ensure detection of data tampering b Basic characterist
31. 1958 B21 3Nos HP 460W CS HE Power Supply Kit 503296 B21 1No HP SL 12 7mm SATA DVD RW Optical kit for DL360 532068 G6 B21 1Nos HP 512MB P Series Cache Upgrade Factory 462967 B21 1 integrated Nos HP 3y CP 4H 24x7 HW Proliant DL360 U4497E 1Nos Server Operating System Item Name amp zm Description Qty Description License Level Type Qty 1 Oracle Database Standard Edition One Full Use Processor 2 Perpetual Term Based 2 Unit ATS One Year 2 3 Media Kit Scope of Oracle Annual Technical Support ATS End User will get access right to Oracle Metalink site metalink oracle com with TAR raising facility Ahmedabad Janmarg Limited Page 75 ITS Technical Specification for Ahmedabad Janmarg Limited Via Metalink End User will get the patches for the supported Oracle products on need basis On need basis version update software and patches for the above mentioned supported products can be downloaded directly by End User from the Oracle s eDelivery website edelivery oracle com at no additional cost as and when released by Oracle India This Contract will give End User unlimited telephonic and email support as and when required during working days This support would be provided during workings hours on working days For 24 7 365 support we have Web Support Centre We shall share mail phone access details for this subsequent to your order
32. 29 GPS BASED FLEET MONITORING SYSTEM U nnns 29 PASSENGER INFORMATION SYSTEM 1 0 1 1 isere ein istess 33 WEB PORTAL FOR BUS SCHEDULE amp 39 BUS TERMINAL MANAGEMENT SYSTEM BTMS n nre nnne 40 CENTRAL CONTROL SYSTEM 5 heben ripa te dk n atia sire dd a ken raeo 41 ITMS SECURITY icto tnn rtt nn te nnn emt 48 FINANCIAL MANAGEMENT SYSTEM 0 00101 nennen 49 TRAINING ROOM AND TEST AFCS 0 2420010 50 LI 51 OFF SITE SALES Ma 51 NON TRANSIT SERVICE PROVIDERS tnn rentre tenet ate raten as wasqa 52 HUMAN RESOURCE 10 10111 52 AFCS DISASTER RECOVERY CENTRE BUSINESS CONTINUITY PLAN eene 52 LEAD TIME 53 APPLICATION AND SYSTEM AUDIT a a ete ete Itane 53 SCOPE OF PILOT 10 53 CHANGE MANAGEMENT PROCEDURE 0 44
33. Ahmedabad Janmarg Limited Page 63 29 8 29 9 29 10 ITS Technical Specification for Ahmedabad Janmarg Limited The Service provider shall be required to provide source code and sufficient documentation including source code documentation in Escrow to permit modification of the delivered software without the necessity of contacting the Service provider in the event the Service provider is unwilling or unable to undertake such modifications Proposers shall explain in detail the documentation to be supplied provide samples and guarantee of content with proposals PROJECT CLOSEOUT Project closeout shall include an initial survey and a final survey Initial Survey Pre Requisites Prior to requesting an initial closeout survey of ITMS the following conditions shall have been met e systems acceptance test has been conducted e Service provider has listed those items yet to be completed or corrected and has submitted a detailed plan of action and schedule for completion of the outstanding items e The Service provider has submitted special guarantees warranties maintenance agreements final certifications and similar documents e The Service provider has obtained and submitted operating certificates if required final inspection and test certificates and similar releases enabling full and unrestricted use of the work e Service provider has submitted operations and maintenance manuals and final as
34. Annexure Current ITS Hardware Assets List Ahmedabad Janmarg Limited Page 73 ITS Technical Specification for Ahmedabad Janmarg Limited Servers SN Type Part No Description Qty Sun Fire X4150 x64 Rack Mount Server 1U base chassis including embedded LOM 4x 10 100 1000 Ethernet ports 5x USB 2 0 ports 1 B13 AA and 1 AC Power Supply This system can 2 support up to 2 Intel R Xeon R processors 16 memoryDIMMs 1 DVD drive 8 disk drives 3PCI Express card and a second AC powersupply unit 6388A Internal SAS Drive Cable Kit for Sun Fire X4150 2 server Redundant hot swappable AC 650W power 6327 supply unit for Sun Fire 4140 and X4150 x64 2 servers Sun StorageTek TM 8 Port internal SAS PCI SG PCIE8SAS I Z Express LSI 3081E Host Bus Adapter with RAID 2 0 1 5 1E support RA SS2CF 146GB 10K RPM 2 5 SAS hard disk drive with 6 146G10K Marlin bracket 6326A Slide rail kit for Sun Fire 2 X4140 X4240 X4440 X4150 X4450 server 4GB Memory Kit with 4x1GB PC2 5300 667 MHz ECC Fully Buffered DDR2 DIMM for Sun Fire 8 6380A X4150 and X4450 server Quad Core Intel R Xeon R E5410 processor 6391A 2x6MB L2 2 33 GHz 1333 MHz FSB 80W for 2 Sun Fire X4150 DVD RW drive for sunfire 6323A 4150 4250 4450 4140 4240 4440 2 SERVER Sun OS 10 Media Kit 2 PIS Server SN Description Type Part No Qty 1 HP Server with 300GBX3 HDD with red 5 Proliant DL360G6 Entry Model 1 Q
35. Diagnostics Replacement of control and indication tell tail lamps Audible and or visible alert the driver and service staff when malfunctions occur Handling and storing MP3 files for announcements Control destination and line number signs Control interior information display amp announcement Keep track of the vehicle s position via GPS and distance counting etc Communication and interface with other onboard units e g ticket machines smart card reader passenger counters video surveillance GPS time synchronization Clock and Date Function Map applications navigation and driver guidance Interface with Back Office for Remote Vehicle Health Monitoring Interface for Traffic light priority via data radio and loops Camera monitoring e g rear view camera Camera Recording Devise Required Extra Antenna GPS GPRS WLAN Extra Required City Map not included Require Maps made for Navigation with the Co ordinate system WGS84 and the format must be Mapinfo TAB or ESRI shape Sr Specification Additional Features Ahmedabad Janmarg Limited Page 31 ITS Technical Specification for Ahmedabad Janmarg Limited Sr Specification Status LED s to indicate Power GPS and GPRS status Over the air configuration of parameters Remote administration amp firmware update over the air Large Display unit interface for two way communication Full Keypad for text interface
36. ITS Technical Specification for Ahmedabad Janmarg Limited 2 ojlo t Sn Ahmedabad Janmarg Limited REQUEST FOR PROPOSAL FOR DEVELOPMENT IMPLEMENTATION OPERATION AND MAINTENANCE OF INTEGRATED TRANSIT MANAGEMENT SYSTEM ITMS FOR BUS RAPID TRANSIT SYSTEM BRTS AHMEDABAD FOR AHMEDABAD JANMARG LIMITED AHMEDABAD SCOPE SERVICES AND TECHNICAL SPECIFICATIONS DOCUMENT PART 2 DATE 02 02 2010 Ahmedabad Janmarg Limited Page 1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 ITS Technical Specification for Ahmedabad Janmarg Limited Table of Contents INTRODUCTION 4 TECHNICAL SPECIFICATIONS OFITMS s Lu UI L Sl 7 COMPATIBILITY WITH EXISTING HARDWARE VARIOUS LOCATIONS 12 AUTOMATED FARE COLLECTION 5 5 13 BARRIER 23 RUE d Nc E 24 BULK INITIALIZATION MACHINE 26 CARD PERSONALIZATION DEVICE 27 HANDHELD TERMINALS FOR TICKET INSPECTION eese nnne nennen nnne nnns 27 OTHER TRANSIT SERVICE PROVIDERS OTHER SERVICES 0 nennen
37. Member STSM subject to AJL approval and assure compliance with the project management requirements of the Specifications and Agreement Project Manager The Project Manager shall be identified to AJL within seven 7 days after notice to proceed Authority The Project Manager shall have the contracting authority to issue and approve purchase orders and to contractually bind the Service Provider The Project Manager shall have the authority to assign and schedule Service Provider to perform all of the Work required by this Agreement and act as Service Provider s representative for dispute resolution Responsibility The Project Manager shall provide a single point of contact for AJL to resolve all issues related to this Contract The Project Manager shall be responsible for directing all Subservice providers designs and work Ahmedabad Janmarg Limited Page 55 29 2 ITS Technical Specification for Ahmedabad Janmarg Limited Project Understanding The Project Manager shall have a full and complete understanding of the Contract Documents and site conditions sufficiently to provide adequate direction for coordination of work Qualifications The Project Manager shall have at least 10 years experience in design and management of Transit ITS projects with at least one completed project assignment for a fleet in excess of 200 vehicles AJL shall be the sole determinant of the suitability of the proposed Project Manager s qualificatio
38. ROC seb gauge MS panta sheet starless sie colour 104 rade trues ih 190 mn nik GG Gum eoo m s 120 3mm oval shape extruded aluminum sesten am Plot 18 kam powder coated ina 204 fni ELEVATION MIXED TRAFFIC LANE Ege RCC vat ipia ein iom siking glass door MKEDTRAFFICLANE wide ebm ossia BRT LANE autem sang coor E Seem ERTLANE 95 0 MIXED TRAFFIC LANE MIKED TRAFFIC LANE PLAN Ahmedabad Janmarg Limited ITS Technical Specification for Ahmedabad Janmarg Limited Current Layout 2 200 flamed tinish granite tile flooring on 150 mm 1 RCC wall RCC p Unpaved filled with
39. Route ID Fare Service Type Schedule raveler Information Route ID Route ID Date Time Location Exterior Sign Start Location Vehicles message Start Time Vehicle ID Location Interior Sign Way Points Vehicle Data Message Way point Times Location PA Message End Time End Location Drivers Driver ID Driver Data Dispatch Vehicle ID Web Information Route ID Driver ID Bchedule Compliance ation Route ID Start Ti Date Time ns Way Points Vehicle ID Way Point Times Scheduled Location End Time Route ID Schedule Time End Location Actual Location odd Vehicle ID Actual Time 3 Optional Scheduled Location Vehicle ID Schedule Time Date Actual Location Location Time Actual Time Vehicle ID Location AVL History Date Time Speed Vehicle ID Location Heading Date Speed Data Status Vehicle Location Time Heading Vehicle ID Location Data Status Date Time Speed Location Heading Speed Messages dme Driver Messages Macon Transit Messages Alarm Messages Vehicle ID Messages Vehicle ID Driver Messages Dispatch Messages Pickup Time Alarm Messages Pickup Location Transit Messages Destination Data Status Safety Monitoring Alarm Messages Vehicle ID Video Arn ric ududu B LIITIILCU ITS Technical Specification for Ahmedabad Janmarg Limited
40. S S cable fixed top and bottom with necessary 8 8 Pedestrian crossing hardware and tensioning mechanism and accessery Dc E ee 65 mm 8 8 railing 304 grade brushed finish 12538 225 SSS T Ramp 1 14 slope 38 ERUNT L 1200 L 65 mm s 5 railing 304 grade orushed finish Ahmedabad Janmarg Limited Page 18 ITS Technical Specification for Ahmedabad Janmarg Limited DETAIL B 2 refer plan above 1000 mm clearance at flap gates for Access to Physically ELEVATION challenged wheel chair E SECTION TYPICAL SECTION AND ELEVATION 4 3 2 Station Ticket Terminals STT i Functional Requirements The Station Ticket Terminals shall be manually operated desk mounted units and shall be used to read and write to the Contact less Smart Cards and single journey RFID Coins The STT shall be able to issue with stored value add value analyse and replace all types of deployed SC within AJL system and its participating partners The STT shall be able to perform the above functions in combination on a single SC according to AJL configurable business rules The STT shall consist of a POS terminal with an integrated SC reader and receipt printer The POS PC should be compact unit touch screen based for ease of user operations The STT should also be i
41. S and AFCS equipments The BDC shall operate PIS manually in case of GPS outage Ahmedabad Janmarg Limited Page 29 ITS Technical Specification for Ahmedabad Janmarg Limited The BDC shall also interface with following sensors of the bus to enable control centre to have real time information of bus operations parameters Odometer Temperature Sensor Oil Pressure Sensor Ignition Head lamp tail lamp Features of BDC UNIT On Board Computer Casing Dimensions of unit 328 x 52 x 199 WxHxD mm Memory Capacity RAM 256 Mbyte Flash 512 Mbyte Extendable if required Interfaces Standard interfaces RS485 ELSY IBIS 2 x RS232 USB Ethernet TCP IP Odometer input WLAN Audio input output 1 amplified audio output 6 digital outputs 8 digital analogue inputs for switches 2 x CAN 2 x Video Camera input PAL or NTSC GPS GSM 2G GPRS Ahmedabad Janmarg Limited Page 30 ITS Technical Specification for Ahmedabad Janmarg Limited Driver Interface Keyboard Four keys for navigation and settings Display 5 7 colour graphical VGA TFT 640 x 480 pixels adjustable backlighting Dimensions 146 x 1 37 x 30 WxHxD mm Performance About 1000 mA current consumption at 24 V less than 10 mA at shutdown Supply voltage 12 to 35 V Operating temperature 20 to 70 C E certified Tested according to UN ECE Regulation No 10 ver 3 2008 Functions ELSY Multiplexing functionality CAN Interface for Engine amp Gear Box
42. Subsystem Functional Description Ahmedabad Janmarg Limited Page 71 ITS Technical Specification for Ahmedabad Janmarg Limited e Identification of the source of a problem to a specific replaceable element provide a logical procedures for isolating a problem Provide a description of self diagnostic features and reports How to replace an element Contain detailed procedure or reference to a manufacturer manual detailed procedure for removal and replacement or repair of an element e Verification of correct operation of the repaired ITMS Workstations and Dispatch Center equipment Include instructions for setting and verification of options programming and testing of the repaired unit and associated equipment to verify correct operation COMPUTER SYSTEM ADMINISTRATOR MANUAL The Service provider shall provide a system administrator s manual that provides a clear organized description of all of the configurable computers of ITMS the tools and procedures for managing their configuration and for diagnosing their performance and problems It shall contain at least the information described below 29 15 Fleet Management Reporting This section shall provide details on the standard reports that are automatically generated by ITMS and instructions on how to perform custom queries to generate ad hoc reports ITMS Computer Configuration The configuration section shall contain at least e high level and detailed description of co
43. accompanied by a cover letter with reference number signed by the Project Manager Each submittal shall contain a list of any parameters for which the submitted products do not meet the Specifications and a description of how these changes will affect system design Each submittal shall contain a description of any changes in design or products that the submitted products will cause Content Each submittal shall contain sufficient information to determine that the System Component complies with the Specifications and Agreement Actual values of all specified parameters shall be listed a simple statement that the product complies will not be sufficient Each product submittal shall be accompanied by Engineering Drawings necessary to determine the product s applicability to ITMS design All closely related products shall be submitted as a single package When pre printed material is used in a submittal the specific model number and options to be furnished shall be clearly identified Standard data sheets can be used subject to the following e Modify manufacturer s standard and or schematic drawings to delete information which is not applicable to the Contract Supplement standard information with additional information applicable to this contract e Modify manufacturer s standards diagrams schedules performance charts illustrations calculations and other descriptive data to delete information which is not applicable to the contract
44. age and drawing number Submittal of Drawings A pre final version of the as built drawings shall be submitted to AJL prior to maintenance training and prior to acceptance testing The Service provider shall correct any inaccuracies and add plans to correct any deficiencies as identified by AJL or as necessary to document changes made during acceptance testing Final versions of as built drawings shall be submitted within two weeks after acceptance testing or maintenance training whichever is later As Built Software Documentation The Service provider shall provide all Computer Software and Data to allow AJL to fully maintain and update all Applications Software Computer Software and Data shall include as built versions of ITMS e Software Requirements Specification e Software Version Description Document or equivalent e batch or equivalent files and all object libraries and include files for editing compiling linking and installing application software Corresponding instructions shall also be provided e All files required to define allocate and load the database and any other data files required to define configure load or operate the system Corresponding instructions shall also be provided Copies of each document shall be submitted in electronic form CD ROM DVD ROM or other media and in a format that is accessible by AJL in order for it to be incorporated into AJL s Electronic Document Library
45. agement Vehicle Schedule Tracking Speed Management Ahmedabad Janmarg Limited Page 32 ITS Technical Specification for Ahmedabad Janmarg Limited Stoppage management Route replays bus tracking dashboard etc as a standard functionality The software shall enable control centre management staff quick decision making capability which shall be achieved by providing graphical tools for visualization The software shall enable AJL to drill and analyse information and online data in a multi dimensional manner Comprehensive analysis and reporting capabilities are expected to be part of the application delivery which matches the world standard capabilities of AVLS systems 11 3 Maintenance Requirements Device settings shall be updated including software firmware updates through transmission via the secured communication network set up by the service provider For reasons of security device settings shall not be modifiable by field staff of the service provider others Any device settings modifications including software firmware updates as well as business rules such as fare settings discounts etc shall be done with prior authorization by AJL A digital log of all changes of settings on each and every device shall be maintained and delivered to AJL Any faulty equipment shall be replaced with a tested unit from the spares maintained by service provider Repair and testing of equipment shall be done at the Service provider s mainte
46. al design submittal packages as well as individual design details for all elements specified herein The Service provider shall provide detailed cut over plans and procedures All submittals shall be in both hardcopy and electronic format As Built Documentation The Service provider shall provide As Built Documentation Delivery of the As Built documentation shall be accomplished per the Service provider provided and AJL approved schedule as built documentation shall be provided in both hardcopy and in electronic format Monthly Status Reports Monthly status reports shall be submitted to AJL on the 7th of each month detailing the previous month s progress The monthly status report shall contain a description of the activities and accomplishments an updated schedule showing the progress and any issues or concerns Service provider format is acceptable Test Plans Procedures and Test Results Service provider shall provide all Test Plans Procedures required for the ITMS project and the Test Results The Test Plans Procedures and Test Results format shall be submitted to AJL for approval System Support Prior to System Acceptance Support for the maintenance and operation of installed ITMS subsystems shall be provided after incremental acceptance and prior to System Acceptance It is AJL s intent to begin operating ITMS after completion of the first incremental acceptance e Support shall be provided on site at AJL during testin
47. al specification section provides specification for six major IT components for AJL e Automated Fare Collection System e GPS based Fleet Monitoring System e Passenger Information System e Vehicle Scheduling amp Dispatch System e Financial Management System Central Clearing House System e Depot Management System NOTE All hardware equipments supplied as part of ITMS must carry industry standard certifications like U L CE etc to ascertain that the equipments have been manufactured and certified based on international standards Service Provider shall provide power backup facility at the bus station for at least 4 Hrs Ahmedabad Janmarg Limited Page 7 ITS Technical Specification for Ahmedabad Janmarg Limited 2 1 Automated Fare Collection System The Automated Fare Collection system shall be driven by a Central Computing environment which enables the devices and applications to exchange information based on the operational requirements of AJL The components that shall be used to perform various functions are described as below Station ticket terminal Internet based ticketing Dealer Agent based ticket sale system Smart Card RFID Single Journey Coins Bus Card Validator Bulk Initialization Machine Card Personalization Device Flap Barrier Station ticket terminal Bus Card Validator Access Control System Flap Entry and Exit Barriers shall act as the primary sources for fare collection Smart C
48. alidator Smart card system is envisaged to have following characteristics One time issue multiple usage Ahmedabad Janmarg Limited Page 8 ITS Technical Specification for Ahmedabad Janmarg Limited Recharge remotely through following modes Internet Mobile Phone Dealer Recharge At ticket counters Recharge Coupons Amount of recharge could be Minimum Rs 10 with no upper limit The smart cards shall be valid for travel on AMTS system at a later date AJL envisages to achieve One Travel Pass across the city AJL may offer attractive incentives to Smart Card users In order to ensure there are no ticket less travellers within the system the service provider shall provide manpower at TB s to monitor entry and exit gates of bus 2 2 GPS Based Fleet Monitoring System The Automated Vehicle Locator System AVLS shall primarily use GPS devices mounted on the vehicle as primary source of data for tracking purposes The AVLS shall also facilitate CCS to enable public information system to act as a source of information to be displayed on the public display screens and voice based information The AVLS shall essentially comprise of following components Bus Mounted GPS based driver console Onboard Passenger Information System Off board Passenger Information System GIS Based Fleet Monitoring and Control System The AVLS system shall enable AJL operations team to monitor vehicle movement in real time and synt
49. and synchronize its clock automatically from or its designated master clock system The CCS shall synchronize its clock at least once every 15 minutes If the clock is not synchronous to the standard time the correction shall be completed in one second The clock information shall be downloaded to all AFC equipments and all SC devices When the clock time of an AFC component or SC device is different to the downloaded clock time the device s clock shall be corrected automatically to the downloaded clock time The correction shall not happen with the trip of a bus to avoid incomplete transactions due to time variation Ahmedabad Janmarg Limited Page 46 ITS Technical Specification for Ahmedabad Janmarg Limited When the hosts or the SC devices of the system are restarted they shall be able to download or receive the clock data and synchronize their own clock automatically 15 10 Reports The system as a minimum shall be delivered with capability to generate following reports a comprehensive list of reports further than the mentioned below shall be finalized at the time of requirement finalization stage a b 7 bb Conductor Driver Login reports for Day week month Non Compliance issues of different driver conductors for the shift Trip summary Bus Equipment Fault Summary Hourly Bus Usage Summary Total Commuters and revenue per Route per Bus per shift Revenues collected on same bus same rou
50. anded over to the secure cash transporters shall be the responsibility of the service provider This information along with all the transaction details for the shift shall be transferred to the back end where the data is analysed for shift operational reports and cross verification by AJL of transactions against cash receipts at consolidator The figure below gives the process outline for cash handling and transaction data verification by AJL Client Passenger STT Handheld JE _ records sale Central Computer W records transaction Card Validator records entry exit System generates consolidated report Operator Bus Conductor 20 Cash Transporter countina Consistency Detailed cash counting report 0 Bank Issues Deposit Statement The Service provider shall facilitate the issue of SC from other locations which are not included as paid services as part of this contract but are extensions of AJL operations which may include commercial kiosks within the Terminal concourses and outside agencies Equipment and procedures for the issue and topping up of SC from outlets which are external agencies to AJL or the AFSC service provider shall be proposed for the AJL s Cash C Off Site Sales Ahmedabad Janmarg Limited Page 51 21 22 22 1 22 2 23 ITS Technical Specification for Ahmedabad Janmarg Limited approval Such proced
51. ards Tokens shall facilitate users to pay for the travel using above devices and the smart cards Tokens shall be made available for dispensing after the cards have been initialized by BIM and CPD The fare collection and authentication devices as mentioned above shall communicate with Central Computing environment and Bus Terminal Management System based on the operational requirements of AJL The system should have facilities for online issue of passes and delivery of passes There may be more than one mode of transport amp multiple classes of each mode System for Issue of passes through agents is also envisaged to be part of the AFCS enterprise application External Ticketing System should include a Multimodal Tickets b Issue of Tickets on web c Issue of tickets by Dealer Agents d Issue of passes Online Offline e Dispatch of Tickets It is expected that the system hooks transparently to the system of Ahmedabad Metro other transit modes whenever those systems become operational The system is envisaged to operate automated fare collection by way of using contact less smart card RFID coin tokens and paper tickets The travellers who own smart card shall be required to use smartcard at flap gates installed on sheltered station and tap on the Bus card validator for trip start The travellers travelling with coins shall also gain access to the BUS STATION via flap gate authentication and have facility of coin drop on Bus Card V
52. ations manager shall be the single point of contact with AJL after the start of operations Central Control System All the manpower required for Central Control System including the hardware maintenance shall be arranged by the service provider Required database SW and report experts shall be organised by the service provider The proposal must include the costs for these operational personnel Any shortcomings shall be made good by service provider and if needed deploy additional personnel to ensure satisfactory services Commercial Operations and Maintenance Bus stations Bus Terminals Buses Resources for Station ticket terminals amp Bus Fare Collection including manning the stations are to be provided by the service provider The service provider shall provide cost of such services on annuity basis payable monthly This should be clearly indicated in the financial proposal The personnel shall be responsible for the smooth functioning of the STT validation equipment and its connectivity to CCS They shall attend to the problems with STTs card validation equipment PIS equipment connectivity problems and any other hardware related at stations and bus terminals Service provider personnel shall also attend to any problem with equipment on bus installed by it Service provider shall place its personnel on bus to manage fare collection using handheld ticketing unit AFCS Disaster Recovery Centre Business Continuity Plan The servic
53. base Ahmedabad Janmarg Limited Page 28 ITS Technical Specification for Ahmedabad Janmarg Limited 10 Other Transit Service Providers Other Services The service provider shall advise AJL on provisions in the Contactless Smart Card data structure to permit other transit service providers to process the AJL SC for transactions with a common transit purse The service provider shall also assist in the integration activity with other transit service providers The service provider shall assist with necessary information required to be presented to the banks in accordance with RBI to obtain regulatory approvals for operations of an e purse The service provider shall assist AJL in preparing technical and operating specifications to be provided to other transit service providers for them to follow to ensure compatibility with the AJL AFCS The service provider shall give consideration to integrate the systems later with other mass transit service providers in Ahmedabad and other cities operators and operate the central clearing house The service provider shall also design website of AJL and same shall be operated and maintained by the service provider during the tenure of the contract 11 GPS Based Fleet Monitoring System 11 1 Bus Vehicle tracking device a GPS GPRS based Vehicle tracking unit Bus Driver Console The Bus Driver Console shall be installed on the AJL buses The service provider is required to interface with
54. built documentation e The Service provider has delivered tools including special tools test equipment standby equipment and similar items Conducting the Survey Upon receipt of the request for initial survey AJL will prepare a listing of any additional work items that are outstanding Final Survey Pre Requisites The Service provider shall perform the Work necessary to complete and correct the items noted during the initial survey The Service provider shall provide written notice to AJL that the items have been completed and ITMS is ready for final survey Conducting the Survey Upon receipt of the notice AJL will schedule a final survey to verify that all of the Work items have been completed satisfactorily SYSTEM DELIVERABLES ITMS deliverables provided by the Service provider shall include all work required to deliver the System and System Components in accordance with this Specification and Agreement Manuals Training and Training Tools The Service provider shall provide manuals training and training tools for the proper operation maintenance and repair of ITMS equipments and applications Delivery of the manuals training and training tools shall be accomplished per the Service provider provided and AJL approved schedule Ahmedabad Janmarg Limited Page 64 29 11 29 12 ITS Technical Specification for Ahmedabad Janmarg Limited Design Submittals The Service provider shall provide preliminary and fin
55. cal Specification for Ahmedabad Janmarg Limited e Helping to achieve Best Value within network management as a result of greater information gathering and improved decision making e Simplifying public transport use by providing accurate real time information about services e Reducing the number of accidents by providing drivers with more information about conditions on the roads they are using e Helping drivers find the best route to their destination and changing that route if major incidents occur on it e Improving the security of public transport passengers and staff by providing extra communications e Providing immediate information of catastrophic incidents and prompting for immediate response Accidents Ticket less Travel Law amp Order incidents etc Two way communication between control room and crew e Visual display of inside of a bus BUS STATION for control room controllers ITMS for AJL shall comprise of following distinct application areas Automated Fare Collection System GPS based Fleet Monitoring System Vehicle Scheduling amp Dispatch System Passenger Information System Financial Management System Central Clearing House System Depot Management System Integrated ITMS Overview Secure Communication Control for field equipments and users Financial Management Automated Fare Collection System Stack Track Trace amp Communicate Invoicing Central Clearing House System AVLS amp PIS
56. ce provider For reasons of security device settings shall not be modifiable by field staff of the service provider others Any device settings modifications including software firmware updates as well as business rules such as fare settings discounts etc shall be done with prior authorization by AJL A digital log of all changes of settings on each and every device shall be maintained and delivered to AJL Any faulty equipment shall be replaced with a tested unit from the spares maintained by service provider Repair and testing of equipment shall be done at the Service provider s maintenance centre and not at site Only a maintenance engineer with maintenance access card shall be able to access maintenance mode of the device which shall allow the maintenance engineer to diagnose the faults and update the device settings directly if required A repaired unit shall be tested for full functionality as at the time of initial deployment and certified before it is reinstalled at any site Handheld Terminals for Ticket Inspection The service provider shall provide handheld terminals capable of reading contact less smartcard token for spot checking purposes The handheld shall read smartcard token and display card information including last transaction details in order to ascertain travel details from compliance perspective The handheld shall be programmable to include audit functions as desired by AJL audit process The handhel
57. configuration data files on the CCS shall be copied onto a backup media and hand carried to the Depots for Bus AFCS devices if necessary Ahmedabad Janmarg Limited Page 42 ITS Technical Specification for Ahmedabad Janmarg Limited The service provider shall set up a Disaster Recovery System A different physical site shall be provided by AJL to the service provider to set up and manage the Data Recovery System The system provider shall create a visual tracking space on the wall using LCD Plasma displays of appropriate sizes to enable control centre staff to monitor different tracking activities This shall include and not limited to vehicle tracking console Alerts console Violations Console Trip summary Controls etc The central control centre operators should be provided with dual screen option to perform analysis and event tracking in a way that data collaboration can be done The system should additionally provide ad hoc query based interface for the analysts to perform complex analysis The system should provide functions to create new analysis reports based on the user needs and same shall become part of the user report bin General Software Architecture for AJL Vehicle Monitoring In Bus Traveller Engine Status Information Brake Status Route ID Fuel Usage Status Location Exterior Sign Oil Change Needed Message Ker ocation Interior Sign Message Transmission Fluid Status Location PA Message ares
58. d fabricated data The system shall be able to track the continuity of all types of data of system devices in case the above problems occur The CD Parameters shall have an effective date and time which may be any time in the future such that they are applied with immediate effect If the effective date and time is set in the future these parameters shall take effect on the specified date and time without further operator intervention All the devices in the AFCS shall be able to handle at least one version of future CD parameters However there shall only be one current CD parameter list in the system and the system shall ensure that only one version of parameters takes effect in the system at any one time Once a version of the CD parameters is deployed it shall be locked to prevent any modification The system shall allow only authorized staff to maintain parameters A facility shall be provided as part of the CCS whereby the operational parameters can be modified and once verified and AUTHORISED can be transmitted to the AFC Systems for implementation at a date and time to be specified It shall be possible to use back up media to allow for change in operational parameters to be implemented in the event that the communication links are down Parameters shall be grouped in files according to the different levels of validation required such that for example device over ride parameters can be sent separately from fare tables and without the same
59. d should be able to store violation data and the same should have capability to communicate to the central control centre Functional Requirements Ahmedabad Janmarg Limited Page 27 ITS Technical Specification for Ahmedabad Janmarg Limited The unit shall meet the general functional requirements The HTU unit shall have a LCD screen for displaying ticketing process with an alpha numeric keypad including software configurable function keys next to the display The HTU should also provide navigation keys enter cancel configurable function keys below display Power on off toggle button Wi fi and other status indication led s The Passenger validator display shall have colour LED s for status indication besides audio visual feedback alarms The readers in the HTU should be able to read cards at a distance range of at least Ocm to 3cm from the reader but shall not operate at a distance that introduces a risk of spurious operation The HTU should have capability of GPRS interface The HTU shall have an 802 11b g compatible Wi Fi module connected to an external antenna for data transfer and communication of high volume of data and application down loads to the Bus Terminal Management System through BTMS A maintenance engineer with maintenance access card shall be able to access maintenance mode of the device which shall allow the maintenance engineer to diagnose the faults and update the device settings when required On board printer
60. delivered by the Service provider shall pass rigorous screening that complies with standards of practice Alldelivered System Components shall be tested after installation Testing shall include hardware and software interface tests Manufactured Products The Service provider shall utilize products manufactured by companies that utilize formal documented quality assurance practices that meet or exceed the standard of care established by the industry The Service provider shall proactively monitor each supplier s quality system Quality systems that conform to ISO CMMI practices are preferred MANUALS This section identifies the manuals to be provided to support training and give on going documentation needed for AJL staff to manage maintain and expand the ITMS GENERAL REQUIREMENTS FOR MANUALS Development Process The Service provider shall prepare a complete plan for providing the manuals described herein The plan shall include at least the following e Service provider shall submit for approval the outline of each manual as a part of the Preliminary Design Review e Service provider shall develop and submit draft version of each manual submitted with the Final Design Review e Service provider shall deliver one complete set of manuals prior to the start of the acceptance testing e Service provider shall incorporate information gathered during installation and acceptance testing throughout the maintenance and warranty
61. e for signature of the Project Manager and date g Aline for signature of AJL representative witnessing the test h Drawings illustrating the configuration of the Equipment tested and all test equipment utilized 29 6 Test Results Content One original and copies of the results of each test shall be submitted The original of the test results shall contain the original test forms filled out by the technician s performing the tests and original signatures Test forms shall be filled out in ink and no erasures shall be made Errors shall be crossed out with a single line and initialed by the person making the correction Each set of test results shall be accompanied by a cover letter with reference number Organization Each set of test results shall include the following information e complete test procedures used e completed signed test forms e summary of the test indicating quantity tested quantity that failed quantities that failed each individual procedure and a statement of the remedy to be applied for failed units 29 7 AS BUILT DOCUMENTATION As built documentation shall include drawings and software documentation As built documentation shall include Design and Installation Plans of the On Bus Subsystems for each Bus and Vehicle Type Design and Installation Plans of the BUS STATION Subsystem Design and Installation Plans of the Central Control Centre Subsystem Design and Installation Pla
62. e provider has to setup a disaster recovery centre to mitigate risk of any outages on account of Hardware Software Connectivity failure The service provider has to Ahmedabad Janmarg Limited Page 52 24 25 26 26 1 ITS Technical Specification for Ahmedabad Janmarg Limited guarantee up time of 99 9 In event of the primary AFCS control centre failure the system should automatically route the AFCS field equipments to alternate DRC site for service continuity The DRC site shall be housed at a different geographical location in order to have business continuity in place The site for DRC shall be provided by AJL in consultation with the service provider The service provider shall provide reporting access to DRC server to AJL authorized officials to cross verify day end reports sent from primary control centre The DRC is expected to be on auto pilot mode in normal circumstances and act as a primary source of reporting need for AJL The Service provider shall implement DRC at location other than CCC The DRC shall be implemented based on the above specifications of AJL The service provider shall necessarily shift ITMS operations to DRC from primary control centre for a minimum period of one day in a month to ascertain DRC is always capable of taking over the operations from primary controllers in event of a failure Service provider shall implement DRC with 45 Days of Start of Implementation Lead Time The successful bidder
63. ed The service provider shall be provided with all the interface protocols and OS details of the current IT assets being deployed in AJL system for the purpose of establishing software requirements for operational purposes 4 Automated Fare Collection System The Automated fare collection system shall comprise of all equipments mentioned to perform fare collection process within AJL IT system The following section describes in detail all the components required for AFCS 4 1 Smart Card SC Single Fare RFID Tokens a Types of Smart Card Token Applications The AFCS system shall be capable of deploying Contact less Smart Cards RFID Coins and Paper Tickets for the following basic applications Smart Card for issue to passengers full fare and concession fares Capability for Distance based as well as flat fares Smart Card to be used as other pass categories like Police dept etc Other passes such as Daily Passes Promotional Passes Smart Card for use by the Operations Team for testing purposes as required by operating and maintenance procedures Paper Tickets and smartcard tickets for passengers travelling on feeder buses operated by AMTS The system shall issue smart card which will contain personal information of the passenger including eligibility for concession While there can be means put in the system to distinguish different consumers passengers e g Students Women Special Categories etc The
64. edule constructed using Microsoft Project or other software application acceptable to AJL The detailed contract schedule shall show each activity including interface activities for completion of the Work and shall be properly ordered and sequenced Six printed copies and one electronic copy of the detailed contract schedule shall be submitted for AJL approval within 15 calendar days after LOI Task Duration Limits The detailed contract schedule shall be sufficiently detailed to preclude the use of activity durations greater than 15 working days Activity durations shall include allowances for lost time and inefficiencies Task Designations Each task designation shall delineate the phase or stage of the work and the component of the work such as design submittal submittal review procurement fabrication delivery installation and testing Task Details Ahmedabad Janmarg Limited Page 57 29 4 ITS Technical Specification for Ahmedabad Janmarg Limited Where appropriate to the understanding of the task additional details shall be provided such as A clear description of the activity including its location The duration expressed in full working days A responsibility code denoting the Service provider a subservice provider AJL a government Agency or a utility performing the activity The quantity of material in units e The integer percent complete representing the installed progress The actual star
65. ees on either side of a line perpendicular to the center of the mean plane of the display The intensity of the illumination of the display pixels shall appear to the naked eye to be approximately uniform throughout the full viewing cone Talking sign option The Outdoor PIS should be capable of announcing next bus arrival The controller board should utilize a 2 channel audio amplifier rated at 7Watts output to drive a single 52mm speaker 88 dBA at 2W Input Communications The Outdoor PIS should communicate via the Internet to Automatic Vehicle Location AVL Client Workstations and AVL Servers at AJL At the sign level information should be processed through the controller board to the onboard modem GPRS GSM EVDO CDMA 1XRT 12 3 10 Shelter Lighting option Ahmedabad Janmarg Limited Page 35 ITS Technical Specification for Ahmedabad Janmarg Limited The Outdoor PIS should be capable of lighting the bus shelter enclosure with additional LED light modules mounted to the bottom of the Outdoor PAS When configured the internal controller board will power five LED modules line on the underside of the sign to provide illumination to awaiting passengers below the sign Each module is rated at 0 48 Watts and provides 300 LX luminous emittance 12 3 11 internal antenna The Outdoor PAS should have an internal antenna that cannot be damaged during shipping and cannot be tampered with as it is inside the assembly of the sign The dua
66. em can be accessed over the internet MIS amp Reports will be generated Financial Accounting System Financial Management System Demonstration Vehicle Dispatch amp Scheduling System Change Management Procedure Any changes having technical or commercial implications will have to be mutually agreed upon in advance prior to making the change In case of situations that the impact is not dependent on one or both parties agreement the revised commercials will be effective from the date of impact For avoidance of doubt the parties expressly agree that Ahmedabad Janmarg Limited Page 54 ITS Technical Specification for Ahmedabad Janmarg Limited e Change Request shall not be effective and binding unless agreed in writing and signed by both AJL and Service Provider e The payment of any additional cost agreed under a Change Request shall be in addition to the payments agreed upon under this Agreement e Upon a Change Request becoming effective the Project Schedule shall automatically stand adjusted by the additional time required for implementing the Change Request 28 Computerised Call Management System The service provider shall be required to implement service call management system capable of logging service request call within the enterprise of AJL ITMS The system shall uniquely identify all calls by way of assigning ticket numbers and resolution procedure This system shall provide AJL a computerised log of all incide
67. entive maintenance including level adjustments and cleaning Medium and Formats for Delivery Hardcopy The Service provider shall deliver to AJL the manuals for all sub systems in hardcopy form with appropriate binding and labeling Manuals shall be designed for continuous long term service in a maintenance shop or vehicle environment Manuals shall lie flat when opened Pages shall be printed on both sides Manuals shall permit adding and replacing pages Covers shall be oil water and wear resistant Softcopy In addition the Service provider shall deliver to AJL in electronic form all manuals and manuals components that are developed by the Service provider or by vendors in response to the requirements of this Contract e The electronic form shall consist of two good copies of each final manual on an electronic storage medium CD ROM or other approved media e format of the storage medium shall be one that is widely used and easily available to AJL The manuals shall be stored as MS Word Portable Document File or other AJL approved format Ahmedabad Janmarg Limited Page 68 ITS Technical Specification for Ahmedabad Janmarg Limited BUS OPERATORS MANUAL The Service provider shall provide a manual for bus operators The manual shall provide a clear and concise description of operator interface with ITMS and related AJL operating policies and procedures It shall include Overview of the
68. esponse In an operation where fulfilment windows are very narrow and penalties for late operations may be substantial the system should have ability to react quickly to operational problems such as traffic delays breakdowns last minute dispatches etc The system should allow planners to tackle this problem by re planning optimally thus reducing the need for over resources and spot scheduling while improving service levels The user friendly graphical planning interface should allow fast and effective interaction with the dispatcher amp vehicle tracking system through on screen maps reports and editors The system should be capable of automatically assigning parking berth to the incoming vehicles at the central terminus extending ease of operations to station management and customers The System should be flexible enough to accurately model all real time transport operations and may be configured to exactly match business requirements Financial Management System Central Clearing House The financial management system shall comprise of enterprise accounting system amp finance management which shall take care of all accounting functions of AJL including fare accounting disbursal to operations profit and loss calculations asset management etc The financial management system should also enable AJL to manage fare or any other financial transactions with companies offering services to AJL It is envisaged to offer single ticket to
69. g and cut over of Equipment on a continuous basis e Support for in service ITMS Equipment shall be provided twenty four hours per day seven days per week A request by AJL for assistance shall be answered within SLA parameters as required by AJL Post System Acceptance The Service provider shall provide end to end support during the contract period of 5 years QUALITY ASSURANCE The Service provider shall submit to AJL within 15 days of the Notice To Proceed NTP or LOI a comprehensive Quality Assurance QA Program Plan designed to ensure the quality of all activities including design purchasing inspection handling assembly fabrication testing storage shipping and warranty repair work The plan shall describe all quality control procedures of the Service provider and any sub suppliers The Service provider shall conduct regular inspections in accordance with guidelines defined by the QA Program Plan Performance of any manufacturing or construction work shall not commence until the Quality Assurance and Control Plan relating to such Work has been accepted by AJL The Service provider shall update the QA Program Plan as necessary when any deficiencies in the Work are discovered AJL will at its own discretion perform QA monitoring of work done under this Contract including monitoring of the Service provider s or Subservice provider s QA activities Upon Ahmedabad Janmarg Limited Page 65 29 13 ITS Technical Specification f
70. ganization for the maintenance manuals provided by the manufacturers of the On Bus subsystem radio equipment and shall provide any necessary information to supplement them to fulfill the requirements of this section Manuals shall include the following topics as a minimum ITMS Overview Ahmedabad Janmarg Limited Page 70 ITS Technical Specification for Ahmedabad Janmarg Limited Radio Subsystem Functional Description e System diagnostic procedures e Identification of the source of a problem to a specific replaceable element provide a logical procedures for isolating a problem Provide a description of self diagnostic features and system administrator reports How to replace an element Contain detailed procedure or reference to a manufacturer manual detailed procedure for removal and replacement of each fixed radio subsystem element e Verification of correct operation of the repaired radio subsystem Include instructions for setting and verification of options programming and testing of the replaced unit and associated equipment to verify correct operation This requirement shall apply only if the Service provider provides the fixed data radio system IN VEHICLE EQUIPMENT MAINTENANCE MANUAL The manual shall focus on guiding technicians in verifying the presence of a failure and performing first echelon replacements Manuals shall include the following topics as a minimum ITMS Overview e On Bus Subsystem Functi
71. gations The volume of data to be calculated for this requirement shall assume 1 000 000 transactions per day The database shall be easily expandable to handle another 1 million transactions a day minimum To maximise the utilization of the disk space of the system system data shall undergo a regular housekeeping process Housekeeping shall cover the files created by the CCS and the files relative to each subsystem Any outdated or invalid files shall be archived Duplicated records in the database and records where only the latest data need to be retained shall be merged and archived The system shall be able to backup and recover data according to different modes and periods of backup required based on their criticality and data volume The system shall have the functionality to backup and recover all key data usage data system data and files CCS Security The Central Control System shall implement security systems to manage equipment authentication and administer the control over authority given to administrators of the operating system and others It shall also manage the operating authority of SC devices at Depots A stand alone highly protected access control system shall control access to every part of the system to the authorised personnel For more elaborate requirements on ITMS security standards requirement refer to ITMS security section Clock Management The Central Control System shall obtain the standard date and time
72. hall be designed to meet specific needs of following operational entities to achieve the above system needs Central Control Centre i Central Computing System AFCS ii Central Vehicle Monitoring System Bus Terminals Bus Stations Bus Bus Depots The figure 1 below describes the data exchange model between the individual entities of AJL system Conceptual View of AJL ITMS Bus Terminal Bus Station Uw _ CH GPS Unit P Ticketing Uni Display amp m 194943 Web Server Web Server Firewall lt gt S S S l 2 S Se saw Database Servers pa System Recovery Application and Database Server Cluster Center 3 Compatibility with existing hardware at various locations of AJL AJL is currently having ITS operations in limited scope and certain processes are operational partially like Paper based Ticket issue at Bus Stations PIS display system at bus stations PIS display on Buses GPS based bus driver console on buses and bus card validator The service provider shall be required to offer compatibility to the current set of hardware being used with AJL as part of ITMS system The detailed information about the hardware units in available in Annexure Current ITS Hardware Assets List Ahmedabad Janmarg Limited Page 12 ITS Technical Specification for Ahmedabad Janmarg Limit
73. he central terminus 15 Central Control System CCS 15 1 Functional Requirements The Central Control System shall generate the necessary management reports from all transaction information received from the AFCS field equipment The CCS shall manage update hold and upload Configuration data SC parameters and fare table information to all field AFCS equipment The CCS shall automatically collate all transaction data authenticate security features of transaction data from the AFCS to provide secure and accurate audit and traffic statistics for the Buses Routes of the depot There shall be a data link between the Card Initialization and Personalization Devices and the CCS such that the CCS shall control all operations performed by these centrally located devices The CCS shall allocate encoding and validity dates and other information required for the encoding of fixed data on SC and shall monitor and record all operations performed by the devices The Central Control System shall provide integrated console management for vehicle tracking and alerts management The system should be able to provide Decision Support System to the control centre managers to dynamically manage despatch and scheduling system 15 2 Revenue Collection integrity AJL shall conduct a thorough sanity check on the final released deployed ITSM platform to ascertain revenue collection integrity The service provider shall be required to go through an authorized
74. hesize the AVL field data to deliver the same on the public information system devices installed on Bus stations Terminals Buses AJL customer portal and mobile information delivery system 2 3 Passenger Information System The passenger information system shall consist of following units which shall offer customers schedule and real time information regarding operations of AJL Bus Service and extend ease of information Delivery related to travel Display Screen on Bus Stations Display Screen on Bus Voice announcement system on Bus Web AJL Portal for Bus Schedule amp ETA The display systems at bus stations and bus terminals shall display real time information of the route and estimated time of arrival using mobile data connection with the central Ahmedabad Janmarg Limited Page 9 ITS Technical Specification for Ahmedabad Janmarg Limited vehicle monitoring system The system shall have capabilities to clearly indicate the direction and route no route colour of the bus on the display to assist passengers The bus display units on the front wind shield and the back window shall display bus route information and the internal display shall display real time information of the stations bus is going to pass through preferably by showing real time position of the bus on a transit line diagram The voice information system shall also derive information of the next station based on the location information derived from the GPS unit
75. hing software and AVL allows the coordination of services among many separate transportation agencies Vehicle scheduling and dispatching system should be capable of dynamic planning and Capable of optimising 1000s of vehicle movements the system should be capable of automatic dispatch distribution and transport operations dynamically rescheduling vehicle and driver assignments based on real time events Real time Scheduling Systems amp Dynamic Planning Software Dynamic routing and scheduling of vehicles including dynamic scheduling of multi drops or multi collects and dynamic assignment of work to resources Real time distribution scheduling last minute orders variable demand etc e Efficient fleet and driver usage taking account of working time directives shift scheduling vehicle maintenance scheduling and customer constraints Reduced spot scheduling costs and better utilisation of own fleet Improved service levels including better adherence to schedule and greater flexibility Real time optimization based on operational constraints and business objectives Improved visibility at alllevels of the operation Real time planning in response to last minute orders cancellations redirections etc Ahmedabad Janmarg Limited Page 10 2 5 2 6 2 7 5 Technical Specification for Ahmedabad Janmarg Limited e Advanced warning of potential delays due to traffic congestion or breakdowns and tactical r
76. ht for clear visibility to all passengers in the bus from all angles Present and next stop details shall be highlighted with flashing in modern different commuter friendly colors The display time frequency and sequencing of advertisements messages shall be program controlled The display system shall have the provision of flashing highlighting information in pre programmed mode and through an intervention by the driver conductor The system shall have a programming for minimum 15 numbers of routes and 30 numbers of destinations Further the system shall also have a programming for minimum 50 nos of bus stops on each route The system shall be GPS any other ITS device compatible Provision shall be made at a suitable location for the fitment of GPS box ITS device so that a suitable GPS ITS device could be installed in future There shall be provision for feeding more destination options against any route number The periodic operational interventions of the system by the drivers shall be made through touch type or any other input device located on the dashboard near it There shall be single point near dashboard for changing programme The system shall be of rugged construction vibration proof and water proof and shall be able to operate efficiently at ambient temperatures of approximately O degree to 50 degree C humidity level 596 to 10096 and dusty conditions of Ahmedabad urban area Integrated voice announcement system Ahmedabad Janmarg Lim
77. ics of the AFCS shall be that of self sufficiency In the event that a BTMS fails to be operational each bus on board equipment suite shall be able to operate autonomously without loss of data for at least 5 days in the pre configured routes of a depot When the relevant BTMS becomes operational after a failure it shall be automatically updated with data from the on bus equipment connected to it c BTMS shall have the capability to upload information over secured wired wireless connection onto the bus equipment if necessary if the wireless connection between the bus and CCS were to fail However under normal operating conditions it is expected that all updates to equipment on bus shall be delivered to them through wireless channels directly from CCS and not from BTMS It is expected that a large central terminus will be constructed and that this central terminus will become the originating terminating point for all the bus routes If and when this central terminus is setup the service provider will be required to install and maintain all information systems and other facilities that have been enumerated in this document in the above section Ahmedabad Janmarg Limited Page 40 ITS Technical Specification for Ahmedabad Janmarg Limited The cost and setting up these systems shall be negotiated at the time the CT will become operational however the service provider must be prepared to actively participate in the design amp commissioning of t
78. imum size specified in the bus code The pitch of the LED shall be optimized to cover the maximum possible area along the length for displaying maximum number of letters The audio messages and the video display shall be clearly audible visible in all weathers at a distance of 5 up to meters Rear Destination Board Inside Display Board behind the driver partition There shall be display of name of approaching bus stops in Gujarati Hindi amp English alternatively duly synchronized with announcement system The system shall be operated with inbuilt software for above purpose with provision available for driver to display at each stop The system should be compatible with GPS any other ITS device whenever fitted The system should be able to store onboard up to a minimum of 100 messages of 50 characters each on an average The messages should be capable of rolling flashing fully or selectively in Hindi English symbols as per pre programmed system The message shall be visible to all the passengers standing sitting up to the last seat of the bus The micro processor based announcement shall be made for both current and next bus stop destination synchronized with the display alternatively in Hindi and English The illumination system will be of module display type The display size of one row shall be 800 mm x 100 mm The display panel shall have multiple rows for higher coverage The display shall be mounted behind the driver at an appropriate heig
79. ines into a uniform and coordinated document set is also included in this role e Senior Technical Staff Member and individuals assigned as technical discipline leaders within the Service provider team shall provide another review The reviews shall be initiated by the Project Manager and shall focus on a technical discipline review of selected project products e AJL will provide a final review This review will occur only after the Service provider s internal review cycles have been completed When review comments result in a change to any technical document the Service provider s Project Manager shall be responsible for change coordination and document back check In addition to the formal and on going quality control review timely coordination meetings with all project staff shall be held to provide for interdisciplinary liaison and interface coordination These meetings shall be utilized to schedule work assignments identify and resolve coordination issues and track progress associated with any problems encountered and their resolution Document Management Due to the substantial amount of documentation involved in this project Service provider shall work with AJL s Project Manager to develop and submit to AJL a Documentation Management System The Document Management System shall include an organized electronic library of all versions of all submittals and a log of the contents This shall be completed within 30 days after Notice
80. ing Mechanism Magnetic Solenoid RFID Token Collector Mechanism 6 2 MATERIAL e All materials should meet the ASTM standards as set forth by the materials industry e Operating mechanism should consist of precision machined interchangeable parts made out of high quality steel materials No parts incapable of sustaining wear and tear should be used All relevant components hardened and surface treated to ensure long life and reliable service Self centering mechanism should be used in order to automatically return arms to the basic position regardless of force used to pass through the turnstile Rotation mechanism is cushioned through shock dampening modular mechanism design to be mounted on a thick steel plate so as to allow rapid maintenance e Environmentally friendlier and biologically safer through e coated surfaces The outer cabinet should be constructed from thick steel with stainless steel finish hub should have openings for three arms 120 degrees apart The hub should be manufactured so as to be protected against oxidation and discolouring e Arms fabricated from stainless steel tubing with about 1 external diameter or more 6 3 FABRICATION e operating mechanism should consist of a hardened locking assembly interchangeable precision fabricated parts using high quality steel materials e important sub assemblies made of machined high quality wear and tear resistant material Self centeri
81. ise the possibility of errors on data entry The AFCS shall be capable of supporting the use of SC which is suitable for both only applications and Multiple applications including generic electronic purse and independent applications which can use the platform without competing intentions of the applications provided by AJL i Fixed and Variable Data Encoding Fixed data shall be encoded onto Contact less Smart Cards by the Operator prior to issuing Each Smart Card shall be encoded with a unique identification number date of entering the AFCS type encoding device reference number and other pertinent data that shall not change throughout the life of the Smart Card Encoding on variable data fields shall be carried out by the Validator s and field AFCS devices used by AJL c Validity Checking Contact less Smart Cards Coins shall be authenticated by all AFCS devices before the actual financial transactions are initiated in order to check originality AFCS equipments shall be able to check the integrity of the data on the Smart Card Coins during processing Smart Card Coins which are no longer capable of being accurately encoded shall be detected rejected and blocked d Smart Card Issue A Contact less Smart Card Coins shall be considered issued when a value is encoded on it This shall process in the following ways Encoding of Smart Card for future off site sales by authorised agents Value is
82. ited Page 37 ITS Technical Specification for Ahmedabad Janmarg Limited A noise free integrated voice announcement system of adequate volume which could be heard by all the bus commuters 4 watt 2 nos shall be fitted one at the front behind the driver along with LED display and one at the rear side inside Two more speakers for exclusive use of the passengers outside the bus especially for the persons with disabilities shall be fitted one speaker mounted on near the front gate along with LED display and the other on near the rear gate Synchronization of voice messages announcements with the visual displays is essential Control Panels shall have the following features Easily operable robust water amp dust proof control switches keys touch type within easy reach of driver Control Panel layout and content shall be simple and easily comprehensible by crew who is not highly educated The displays should have all weather visibility Crew access to the requisite information by operating least no of robust buttons switches keys Console to have over riding provision to jump the information operation sequence like skipping a particular stop etc Mechanism port etc be provided to load amend upgrade on board stored data from PC at the workshop office complete with any related software interfacing hardware required Memory storage retrieval amendments additions deletions etc A microprocessor controller with
83. itor to facilitate testing and audit of hardware software and processes related to ITMS Scope of Pilot Implementation Automatic Fare Collection System Bus Station Ticketing Terminal POS with Software Smart Card Coin Interface Receipt Printer Ahmedabad Janmarg Limited Page 53 26 2 26 3 26 4 26 5 26 6 27 5 Technical Specification for Ahmedabad Janmarg Limited Bus Card Validator at Flap Barriers Local LAN at Bus Station Usage of valid and invalid card demonstration Central Computer System Central Computer System One System with the required software will be installed at Bus Station Card Initialization and Card Personalization Devices Upload data from Field equipments to Central computer system Processing the data and generating the reports Backend Hardware and Software Setup Not needed on actual configuration systems Issuing of Single Journey Tickets Tokens against Cash and Smart Card Reports and MIS will be generated GPS Based Fleet Management System GPS Unit will be fitted in 1 2 Vehicle Backend Hardware and Software Setup System can be accessed over the internet MIS amp Reports will be generated Passenger Information System Two Destination Sign and one Next Bus Stop Sign with Announcement Backend Hardware and Software Setup Public Information System Bus Stop Display Boards will be fitted at one bus stop and they will fetch the information over GPRS currently Syst
84. l band 900 1900 MHz antenna strip should be of Unity gain 50 ohm 5 Watt covert antenna that is protected by tamper proof endplates It should plug directly into the internal modem GPRS GSM EVDO CDMA 1XRT 12 3 12 Power supply options The Outdoor PAS can be powered by Alternating Current AC or Direct Current DC AC options are 120 volt 50 60 Hz 3 Amp max or 240 volt 50 60 Hz 2 Amp max If a solar powered option is used the sign will utilize 12 or 24 volt input The solar panel is also optional Power input to the signage should be done with a single opening liquid tight connection on the rear of the sign 12 3 13 remote maintenance and diagnostics The Outdoor PIS should have ability to send updates to the server providing sign status Firmware updates and IP configurations should also be done remotely via the wireless connection 12 4 5 on bus Passenger information system on bus shall function as an independent system and shall not be directly dependent on the CCS They shall receive display information and voice announcement commands from the onboard GPS vehicle control module based on stored memory on the bus The Buses are pre fitted with PIS Display units and service provider shall provide interface and communication mechanism to drive the business process Specifications of PIS units to be installed on bus Electronic route Destination display system Alphanumeric Dual Display Technology coloured LED based electr
85. le and vandal proof from inside as well as outside the bus proper protection with locking system be provided Excellent visibility from all sides during day twilight and night in all weathers Ability to withstand acceleration up to 10G Ability to withstand variation in natural frequencies in the range of 5 to 50 Hz The system should have PC interface facility It shall be operable on 24 Volt DC power obtained from vehicle battery The system shall have adequate measures to ensure appropriate quality of power supply even during battery output fluctuations All components circuitry cards microprocessors switches keys should have ISI marks and be of internationally reputed makes brands All components shall carry ISI mark as far as possible The system should have easy maintainability repair ability It should be damage proof on account of power fluctuation and should continue to operate smoothly even during such fluctuations Any other precaution measures required for smooth and efficient trouble free functioning of the system year after year for up to the life of the vehicle be incorporated The above systems have provision to be upgraded as and when required in future Bus architecture should be compatible with ITS components Adequate arrangements should be made inside the bus for various fixtures to be retrofitted at the later stage like e GPS GPRS vehicle location module e Driver to control centre communication m
86. leet setting access privileges for AJL personnel and AJL service provider personnel 29 16 Diagnostics and Troubleshooting The Diagnostics and troubleshooting section shall contain at least the following Equipment and operating system error messages and diagnostics with remedial action for each Tools and procedure to troubleshoot equipment and software problems on all ITMS equipment Procedures to manage and diagnose interfaces with connected systems 29 17 COMPUTER SOFTWARE MAINTENANCE MANUAL The Service provider shall provide a programmer s guide for each of the programmable computers in ITMS For each the guide shall Provide an overview of software organization Define external interfacing data format semantics and protocols Define internal modules data interfaces tasking considerations for timing priorities and resource use Provide complete source code listings Identify and detail use of programming and database maintenance tools used to create the software Include complete documentation of non application components such as operating system communications handlers database and report generators Detail the procedures for building and managing software configuration Describe the metrics embedded in ITMS to evaluate its performance Identify the error conditions detected within the software and the messages or indications for those conditions Identify parameters used to adjust ITMS operation
87. ll management Card Validators Bus driver console CCC devices etc The service provider shall implement suitable protocols like AES Advanced Encryption Standard with 128 Bit Key length to ensure highest level of operational integrity for card management and other operations The file types and command length should be based on ISO IEC 7816 Standard The encryption and secure messaging scheme for authentication data encryption and message authentication coding MACing shall allow high flexibility and reliability All field devices shall communicate to CCC over encrypted VPN Tunnel Ahmedabad Janmarg Limited Page 48 ITS Technical Specification for Ahmedabad Janmarg Limited 17 Financial Management System 17 1 Central Accounting System The central Accounting system shall consist of following sub systems modules e Payments Accounting Module Sub system Treasury section e Receipts Accounting Module Sub System Treasury section e Daily Receipts and payments e Cross Verification Daily Sheets Accounting Section e Bank Reconciliation e Investment Module Liability module e Suspense Advances Module 17 2 Receipts Accounting Module RAM The receipt of funds shall be a centralized de centralized activity in AJL and shall be managed by central financial management system The receipts from the transportation and allied activities of AJL shall be managed in the central accounting system The RAM shall cover the following maj
88. may configure a time limit to this break such that the STT will automatically log off the original operator and produce close of shift reports accordingly After an automatic log off any operator with a valid PIN and password shall be able to start a new shift on this STT e The STT will be enabled to collect payment to a preset amount per day downloaded by the central system The STT will be automatically disabled if the amount exceeds the preset limit and upon payment the limit will be released after proper authorisation from authorised team member Ahmedabad Janmarg Limited Page 21 ITS Technical Specification for Ahmedabad Janmarg Limited Access to the STT for servicing and maintenance purposes shall also require the use of high security access control When accessed by maintenance personnel the STT shall only process test SC v STT s Interface to CCS SC There shall be a GPRS CDMA or fixed Internet data link from the STT to the Central server via AJL s network or via secure internet This shall carry information on the following indicative list not limiting Identification of the operator on duty Faults Transaction data The stock registers of the STT shall include but not be limited to the following Number of SC issued for each type Value of deposit and travel value encoded on new SC issued by type Number of Period Passes issued by type Total value of Period Passes issued by type Nu
89. mber of Penalty deductions made and Total value of Penalty deductions made 4 3 3 Station Card Validator SCV Installed on entry exit barrier i Functional Requirements The SCV shall be capable of performing a transaction with 15014443 Type cards Single Trip Coins as a minimum The SCV should read cards at a distance Omm to 30 mm but shall not operate at a distance that introduces a risk of unintentional operation tolerance limit 10 The SCV shall read write and verify all required data for the transactions associated with SC to permit the application of all the AJL s business rules and the collection of all records required for the AJL s accounting and reporting purposes Transaction time shall not exceed 300ms for agreed and used types of Contact less cards SCV shall be connected to the access gates installed by AJL at Bus stations and Bus terminals They shall control the access gates based on the validation process of SC SCV should provide suitable interface to flap turnstile barriers for operations as defined by AJL SCV should have RTC in built for clock management and should have onboard memory to manage business rules of AFCS requirements Ahmedabad Janmarg Limited Page 22 5 5 1 5 2 5 3 5 4 ITS Technical Specification for Ahmedabad Janmarg Limited Flap Barrier FUNCTION The gates should provide fare processing ability to ensure that the transport system i
90. ment or erroneous presentation of the card and switch on the power 7 Bulk Initialization Machine BIM The Card Bulk Initialisation Devices shall be PC based systems capable of initializing SC for use in the AFCS The device shall be essentially identical in functionality to the STT except that it will not require receipt printer and shall have the capability to initialise cards received from the manufacturer with transport key security key replacement BIM shall be connected to the LAN at the Administration Office and shall be set up to enable mass initialization of SC prior to the commencement of full scale SC revenue service The BIMs shall be located with in the central computing location The main function of the initialization process is to replace the SC factory transport keys with the system specific diversified master keys diversification shall use card electronic number to ensure safety across the system and to format the fixed data fields of the SC depending on their ultimate use and the SC type The number of SC types and Employee Pass types shall be defined by the Employer during the Project implementation The Service provider shall use the configurable file format for the different types of SC including Employee Passes and Period Passes Where requested and required the service provider shall provide APIs and Security modules customised for the application to be provided by a third party service provider joining the system in ag
91. mputer configurations and interfacing equipment at the Dispatch Center bus depots fixed communication site s mobile units configuration of ITMS LAN WAN logical and physical entities and connections to AJL LAN WAN e Description of operation of interfaces to connected systems AJL LAN WAN Vehicle Health System depot Subsystem e Alisting and functional description of software components for each computer Configuration Management and Operation The Configuration Management and Operation section shall contain at least Procedures and tools for defining ITMS users function access and privileges and console function assignments e Computer startup interconnected systems communications restart and shutdown procedures e Overview and details of procedures and tools for installing and verifying new software and rolling back old software for Dispatch Center Computer Subsystem Depot Subsystem fixed communication site s and mobile units Monitoring maintaining archiving and restoring the ITMS database and DMZ Maintaining updating AVLS and AFC databases Procedures for modifying the Route and Stop databases Procedures for importing updated route and schedule databases Monitoring analysis and optimization of computer LAN WAN performance Ahmedabad Janmarg Limited Page 72 ITS Technical Specification for Ahmedabad Janmarg Limited Manual shall include procedure for configuring ITMS for each separate f
92. nance centre and not at site Only a maintenance engineer with maintenance access card shall be able to access maintenance mode of the device which shall allow the maintenance engineer to diagnose the faults and update the device settings directly if required A repaired unit shall be tested for full functionality as at the time of initial deployment and certified before it is reinstalled at any site 12 Passenger Information System Passenger Information System hardware shall consist of LED based display system for bus stations Terminals and Buses Following are the technical specifications for the display units The passenger information system shall comprise of following components Display Screen on Bus Stations Display Screen on Bus Voice announcement system on Bus Web Portal for Bus route Schedule amp ETA Mobile Schedule Access System 12 1 PIS at Bus Stations and terminals LED display screens that provide sufficient visibility in broad daylight condition shall be installed at AJL bus stations and terminals There shall be two displays per station They shall display route and estimated arrival time ETA They may also be used to display public service information Ahmedabad Janmarg Limited Page 33 ITS Technical Specification for Ahmedabad Janmarg Limited The display shall receive encoded information of route and ETA from the AVTS control center through the common wired wireless communication link set up at
93. nd or designated representative will review and approve or take other appropriate action upon the Service provider s submittals only for the limited purpose of checking for conformance with information given and the design concept expressed in the Contract requirements AJL s action will be taken as to cause no delay in the Work or in the activities of the Service provider Review of such submittals is not conducted for the purpose of determining the accuracy and completeness of other details such as dimensions and quantities or for substantiating instructions for installation or performance of Equipment or systems all of which remain the responsibility of the Service provider as required by the Contract AJL s or designated representative s review will not constitute approval of safety precautions or unless specifically stated by AJL or designated representative of any construction means methods techniques sequences or procedures AJL s or designated Ahmedabad Janmarg Limited Page 59 29 5 ITS Technical Specification for Ahmedabad Janmarg Limited representative s approval of a specific item does not indicate approval of an entire assembly of which the item is a component AJL Review Stamp All Service provider s submittals will be stamped by or designated representative with a the date of receipt and b one of the following dispositions see Review Stamp Exhibit hereafter and two sets will be returned to the Service provider
94. ng sealed maintenance free main bearing supports shaft and ratchet assembly e operating mechanism should contain of all electrical components including power supply transformers reset system and access control interface e Stainless steel cabinet has rounded edges and corners with no sharp exposed edges in order to prevent injuries e Equipped with a locking mechanism to prevent tampering 6 4 OPERATIONAL SPECIFICATION Ahmedabad Janmarg Limited Page 25 ITS Technical Specification for Ahmedabad Janmarg Limited e The locking and unlocking of the turnstile accomplished by use of a low voltage 12 24 V DC system Activation is via a momentary isolated normally open dry contact closure Electrical controls provided in both entrance and exit directions Controls may be failsafe fail lock or any combination in either controlled direction e Once a direction of passage is opened it remains open until the user proceeds through to the other side of the turnstile and the reset System automatically relocks the turnstile and readies it for the next user The System shall stay open until the user proceeds through unless an optional time out relay is used 6 5 LOCKING MECHANISM e Magnetic Solenoid locking mechanism Magnetic shall be preferred e Ultra low noise levels during turnstile operation e Lower power consumption since turnstiles not to be continuously powered and turnstiles intelligent to sense any move
95. ng console based software processes and replacing printer paper restarting printers restarting printer queues VEHICLE COMMUNICATIONS MAINTENANCE MANUAL The manual shall provide a logical structure and organization for the maintenance manuals provided by the manufacturers of the On Bus subsystem communication equipment and shall provide any necessary information to supplement them to fulfill the requirements of this section Manuals shall include the following topics as a minimum ITMS Overview On Bus Subsystem Description Communication Subsystem Description How to identify the source of a problem to a specific replaceable element Provide a logical procedure for isolation a problem How to replace an element Provide detailed procedure or reference to a manufacturer manual detailed procedure for removal and replacement of each on bus subsystem element This shall include setting and verification of options programming and testing of the replaced unit and associated equipment to verify correct On Bus subsystem operation e Verification of correct operation of the repaired on bus subsystem FIXED COVIMUNICATIONS MAINTENANCE MANUAL The fixed communications and radio subsystem maintenance manual shall complement the maintenance training provided The manual shall supplement the maintenance manuals provided by the manufacturers of the fixed radio subsystem equipment The manual shall provide a logical structure and or
96. ns AJL reserves the right to have the service provider replace the Project Manager if qualifications are not met Availability to the Project The Project Manager shall be available to AJL on a twenty four hour per day seven days per week basis and shall respond promptly to any reasonable AJL request Coverage of this requirement by any alternates shall be subject to approval by AJL The Project Manager shall be on site during all significant project events as necessary to facilitate meetings project activities and information flow between the service provider and and as requested Senior Technical Staff Member The STSM shall be available to the Project within seven days after LOI issuance Responsibility The STSM shall act as a technical resource for coordinating all system design and implementation issues The STSM shall check each technical submittal prior to its being sent to AJL for approval The STSM shall all technology related work to assure quality Project Understanding The STSM shall have a complete understanding of the technical requirements of the Contract Documents and site conditions sufficiently to provide design direction and to determine compliance of the service provider s design submittals and work Qualifications The STSM shall be a Professional Engineer who qualifies as acceptable to AJL The STSM will have a minimum of 10 years of experience including three years or equivalent experience in c
97. ns of the LAN and WAN Ahmedabad Janmarg Limited Page 62 ITS Technical Specification for Ahmedabad Janmarg Limited Design and Installation Plans of the Scheduling amp Dispatch Subsystem Design and Installation Plans of the communication Subsystem Design and Installation Plans of the AVLS Subsystem Design and Installation Plans of the Passenger Information Subsystem As Built Drawings Drawings Content As built drawings shall provide a permanent record of the finished system Each design document that was submitted for approval shall be modified to reflect the actual installed condition and shall become an as built drawing These drawings shall be supplemented with site specific information Where a document is typical for more than one location the locations shall be explicitly listed on the drawing amp documents e Al nomenclature and labels shall correspond to the actual labels on installed Equipment Each connection to each piece of equipment junction box or terminal block shall be identified by function and color code e Alldimensions physical details connections and other information pertinent to system diagnostics maintenance or troubleshooting shall be shown Organization of Drawings All drawings pertaining to a subject shall be submitted as a package with cover sheet index and symbols and abbreviations table A master index of as built drawings shall be provided that organizes the drawings by pack
98. nt Where the devices are on line either through wired broadband or mobile wireless data connection these lists shall be downloaded immediately The CCS shall download configuration data to the AFCS equipment through BTMS Depot Management System Over The air for updating The information shall include system parameters card parameters device parameters the fare tables validity times for SC date and time synchronisation sub system application updates of SC and employee identification number and password updates The CCS shall be able to support SC replacement and refund online only applications from designated full function STT devices and from terminals located in the Administration Building If a SC is corrupted the operator shall input its engraved or printed card identification number to retrieve the remaining value of the SC and the recent usage It shall also provide printing functions on the details of any selected SC that is stored in the CCS with levy of approved fees The CCS shall be designed for autonomous operation of the various components of the AFC system to ensure that a failure in any one component of the AFCS shall not disrupt the system as a whole The CCS shall also provide fallback facilities in the event of prolonged communication failure with the AFC systems Such facilities may include updating on bus equipment via communication channels set up at Bus terminals and other means for Bus station equipment Depot
99. ntegrated with electronically operated cash vault which is activated through software installed on STT along with physical Key Lock The STT shall not accept a new transaction until the previous transaction has been completed The display shall time out after a period defined through its operating parameters at the CCS unless a new transaction takes place before the end of the defined period Ahmedabad Janmarg Limited Page 19 ITS Technical Specification for Ahmedabad Janmarg Limited It shall be possible to request a receipt to be printed for the last completed transaction on the STT but receipt printing shall be on request only and not automatic STT should also have customer display interface for customers to view the ticket transaction data with audio ii Operation of the Ticket Office Terminal The STT shall permit all required functions to be easily accessible to the operator through an intuitive interface that will permit transactions to be completed with the minimum of operator actions The service provider shall modify the STTs operation sequence to meet AJL s requirements if necessary Irrespective of the automatic selection the mode of operation shall always be selectable by the operator For the card sale function the amount of deposit shall be encoded together with the initial amount of travel value or the selected Period Pass values The STT shall always verify the amount encoded against the value selected by the
100. nts logged as part of the ITMS operations The system should further provide analytical reports to evaluate problem areas and escalation system to ensure problems are reported properly and resolved 29 Project Management Requirements The scope duration and size of this project require the service provider to create an effective Project Management team to assure the success of the work The following Project Management elements shall be incorporated as a key component of the project 29 1 Project Management Personnel The Service Provider shall establish a Project Manager who shall be highly responsive to the needs of AJL as required in these Specifications and subject to AJL acceptance The Project Manager shall coordinate design and engineering activities and provide a technical liaison to AJL This person shall be highly competent and fully qualified in all aspects of the System Where support is provided from individuals or groups outside the project the support personnel shall be under the control of the Project Manager during the period of support and support groups shall be required to provide support as their highest priority An organization structure that diffuses responsibility and does not require that resources be assigned at management request is not responsive to this Contract and will not be accepted or tolerated by AJL To accomplish the above the Service Provider shall assign a permanent Project Manager and Senior Technical Staff
101. odule At least one LCD screen behind driver s seat e Ticket vending machines smart card validators etc a Voice Announcement system on Bus The Voice PIS must play clearly audible pre recorded voice announcements informing passengers of next bus station on route The voice PIS shall interface with the on bus GPS module to gather location information and making the appropriate next station announcement Web Portal for Bus Schedule amp ETA AJL s web portal shall extend capabilities to passengers to download route information route schedule and real time ETA from the web portal This information must be accessible using WAP enabled mobile phones also SLA for availability of the Web Portal for citizen should be 99 Maintenance Requirements Device settings shall be updated including software firmware updates through transmission via the secured communication network set up by the service provider For Ahmedabad Janmarg Limited Page 39 ITS Technical Specification for Ahmedabad Janmarg Limited reasons of security device settings shall not be modifiable by field staff of the service provider others Any device settings modifications including software firmware updates as well as business rules such as fare settings discounts etc shall be done with prior authorization by AJL A digital log of all changes of settings on each and every device shall be maintained and delivered to AJL Any faulty equipment shall be replaced
102. oject meetings conducted by conference call service provider shall at the service provider s expense provide a conference call in number Meeting Minutes The service provider shall prepare minutes for each meeting unless specifically instructed otherwise by AJL The Service provider shall prepare the minutes and distribute them to the attendees within two working days after the meeting Minutes of Meetings shall include names of attendees significant proceedings decisions unresolved issues and a list of information requested by AJL The minutes shall be of sufficient detail to record any decisions made at the meeting and any follow up actions required The minutes shall include a summary of open action items the party responsible for each scheduled date for the action and the respective resolution Service provider shall provide a rolling project report adding and deleting items as necessary Agenda The Service provider shall prepare the agenda for each progress meeting The Service provider shall provide a draft agenda to AJL at least one week prior to each meeting and request that AJL add any additional items Review of the previous meeting minutes and any outstanding action items shall be included on the agenda for each meeting Each progress meeting agenda shall also include the item Additional AJL Issues and Concerns 29 3 Schedule Detailed Contract Schedule The detailed contract schedule shall be a critical path method sch
103. onal Description e Identification of the source of a problem to a specific replaceable element provide a logical procedures for isolating a problem Provide a description of self diagnostic features How to replace an element Contain detailed procedure or reference to a manufacturer manual detailed procedure for removal and replacement and verification of first echelon replaceable elements e Verification of correct operation of the repaired On Bus Subsystem Include instructions for setting and verification of options programming and testing of the replaced unit and associated equipment to verify correct operation AFCS OPERATIONS ANALYST MANUAL The Service provider shall provide a manual for handling and analyzing AFC data It shall provide a clear description of features of bus AFC equipment characteristics data capture methods data anomalies and their detection data management processes and database organization Provide instructions on database maintenance data anomalies correction using data management tools and AFC report DISPATCH CENTER AND Depot WORKSTATION MAINTENANCE MANUAL The manual shall focus on guiding technicians in identifying the source of a problem to a specific replaceable element replacement of the element and verification of correct operation of the repaired subsystem Manuals shall include the following topics as a minimum ITMS Overview e Subsystem Functional Description Depot
104. onic route display system of high intensity illumination with automatic brightness control along with audio video display system in English and Hindi shall be installed at the front and side of bus as per the following details Front Destination Board There shall be display of destination with options in Gujarati Hindi amp English along with route number The display system should be accommodated within the minimum size specified in the bus code The display should be fixed type The pitch of the LED shall be optimized to cover the maximum possible area along the length for displaying maximum number of letters The display shall be clearly visible in all weathers at a distance of up to 50 meters Side Destination Board Ahmedabad Janmarg Limited Page 36 ITS Technical Specification for Ahmedabad Janmarg Limited There shall be scrolling display of destination in Hindi amp English alternatively along with fixed route number Simultaneously the route number and destination shall be announced so as to be audible to the passengers on the bus stop The system shall be operated with inbuilt software for above purpose to enable the driver to change the destination at each bus stop The system shall also be compatible with GPS any other ITS device whenever fitted Loudspeakers integrated and synchronized with the display system be fitted one at the front gate and another speaker at the rear gate The display system be accommodated within the min
105. oordinating engineering and administrative support activities for ITS AJL shall be the sole determinant of the suitability of the proposed STSM s qualifications AJL reserves the right to have the service provider replace the STSM if these qualifications are not met Availability to the Project The STSM shall be on site during all significant project events as necessary to facilitate meetings project activities and information flow between the service provider and AJL and as requested by AJL In no case shall it be considered acceptable for the STSM to be on site less than ten 10 days per month Coverage of this requirement by any alternates shall be subject to approval by AJL Project Meetings Attendance Ahmedabad Janmarg Limited Page 56 ITS Technical Specification for Ahmedabad Janmarg Limited The service provider s Project Manager and STSM shall attend Progress Meetings held weekly The service provider s Project Manager and STSM shall conduct a Project Kickoff Meeting with AJL stakeholders Steering Committee and the AJL Consultant Manager The service provider s Project Manager and STSM shall attend additional meetings as requested by AJL and the AJL Consultant pursuant to the coordination of the Work Location Progress meetings shall be held at AJL facilities unless otherwise specifically approved by AJL Other meetings shall be held at a mutually agreeable location conducive to the topic of the meeting For any pr
106. operator and generate the required transaction record for auditing and updating of the database For the top up function the STT shall add the amount selected from the list of available amounts or an amount entered by the operator to the current remaining value of the SC If the deposit has been used for a fare and the current value is negative the amount shall be used first to replenish the deposit and then to increase the travel value such that the new remaining fare value will be equal to the amount paid minus the existing negative amount The STT shall always verify the amount encoded against the value entered or selected by the operator and generate the required transaction record for auditing and updating of the database For the analysis function the SC to be analysed shall be presented to the CARD READER WRITER Selected data encoded on the SC shall be read and displayed on the passenger display unit together with error code and the computed penalty or excess fare due if any In the case of entry exit flag mismatch the amount of the penalty if any shall be applied The payment due shall be deducted from the remaining value or taken in cash and the flag reset to its correct state In the case of a SC having been rejected by entry or exit Validator due to corrupted data the STT shall be used to analyse the SC The STT shall read as much data as is possible If necessary and if this data includes the serial number of the SC the STT shall
107. or Ahmedabad Janmarg Limited request the Service provider s QA records shall be made available to AJL for inspection Such QA activities performed or not performed by AJL shall not reduce nor alter the Service provider s QA responsibilities or its obligation to meet the requirements of this document At any time during the manufacturing process AJL may choose to visit the Service provider s facility or a Subservice provider s facility during normal working hours to audit the manufacturing and quality control processes Technical Documents A key component of the ITMS implementation is the accuracy and value of all deliverables The technical documents prepared by the Service provider during the course of this project will include design reports installation drawings test plans test reports progress reports and other technical memos A review process shall be established by the Service provider to assure all System Components are checked for accuracy correctness uniformity and compliance with standards of practice The various tiers of the review cycle are detailed below e Service provider s Project Manager shall review project products for adherence to the standards of care common to the profession e The Service provider s Project Manager shall be responsible for assigning qualified professionals to check all work products for accuracy uniformity and clarity Responsibility for interface control and integration of discipl
108. or activities e Receipt of Funds Treasury Section e Posting in Daily Sheets e Consolidation into Classified Registers e Cross Check with Collection Centres and Treasury Section e Trial Balance monthly amp annually 17 3 Payment Accounting Module PAM Payment accounting module shall allow both centralized and de centralized activity and hence payments shall be made from the Central Accounts Department as well from the other operational centres as shall be decided by AJL The payees shall be able to put up their requests by means of credit bill or Performa invoice to the department which has placed an order for supplies or for the work or service provided After due verification of the supplies received or the work done the concerned department shall prepare payment memo debits it to the appropriate budget head and then the head of that department or the person who has budget drawing powers shall signs it This payment memo is then sent to the Central Accounts Department The PAM shall cover the following major activities e Real time settlement system including electronic fund transfer Payment Memo Approval e Payment e Daily sheet preparation posting e Posting in Bills Budget Ledgers e Consolidation into Classified Register Ahmedabad Janmarg Limited Page 49 17 4 18 18 1 18 2 18 3 18 4 ITS Technical Specification for Ahmedabad Janmarg Limited e Trial Balance Preparation Daily Receipts and
109. period into the manuals for the updated and final submittals Content Manuals shall contain all of the information material required to support the area of activity All Manuals All manuals shall Be in concise form with minimal redundancy Be organized in clear logical fashion and indexed and tabbed for rapid access Ahmedabad Janmarg Limited Page 67 ITS Technical Specification for Ahmedabad Janmarg Limited Be in English Be written for comprehension by persons with a high school education e Contain table of definitions for all abbreviations and special terms All Operations Manuals All operations manuals shall contain Instructions on navigation from one function to another e Themeaning of all display symbols and labels e The meaning and interpretation of all alarms and messages and the recommended remedial action for each alarm and message e Areference card defining each cursor command control key and status indication All Equipment Maintenance Manuals All Equipment maintenance manuals shall contain e section on safety procedures and precautions necessary to prevent damage to equipment injury to personnel and unsafe operational conditions e section with an overview of the test equipment and tools necessary to troubleshoot and maintain ITMS equipments e Wiring diagrams and physical layout drawings for all equipment e section addressing the intervals and procedures for all prev
110. r such as to inhibit entry of dirt dust water and other contaminants during normal operation or cleaning Entry to the enclosure is from the front window side of the enclosure allowing an ease of maintenance replacement Service personnel do not have to remove the sign from its mounting bracket or from a wall in order to repair maintain the device Access to the inside of the sign is through the use of special tools Use of the Torx tools and hardware maintains the tamper resistant nature of the Outdoor PIS making it difficult to vandalize The enclosure shall be made of Aluminum 6063 so as to maintain high strength and rust resistance All assembly screws are made of stainless steel which makes them rust resistant as well The Outdoor PAS should be tested up to IP 54 The IP Code or International Protection Rating as defined in international standard IEC 60529 Electronic System Requirements All electronic circuit boards used in the Sign System shall be conformal coated to meet the requirements of military specification MIL I 46058C All Sign System light board components shall be certified to have been subjected to a burn in test of a minimum of twelve 12 hours operation in a temperature of 140 degrees F prior to final inspection Sign Readability The Outdoor PAS message shall be readable by a person with 20 20 vision from a distance of not less than 110 feet The Outdoor PAS shall have a viewing cone of equal readability at 65 degr
111. reement with AJL The BIM shall have separate audit registers to track the total number of SC initialized by type of SC when operating in the initialization mode Cards shall be procured initialised and deployed by the service provider Ahmedabad Janmarg Limited Page 26 8 1 8 2 9 1 ITS Technical Specification for Ahmedabad Janmarg Limited Card Personalization Device CPD The CPD shall have facilities to receive digital images of user photographs and digital input of user particulars as required for the electronic and physical personalisation of specific user Passes for whom physical personalisation is required It shall also be able to receive and process custom designed graphics for promotional SC The CPD is an extension of to the BIM with the card printer attached to it Card Issuance 10 Points in City for concession amp normal smartcard can be issued from any station The service provider shall provision for setting up at least 10 different locations within the city to provide concession cards to the travellers which shall include necessary documentation to validate use type and delivery of the same at the required address of the recipient Normal smartcards can be dispensed at the stations and designated retail delivery points within the city Maintenance Requirements Device settings shall be updated including software firmware updates through transmission via the secured communication network set up by the servi
112. reparation of ad hoc reports and shall permit both scheduled and ad hoc reports to be produced with data corresponding to user selectable short time periods within an operating day The service provider shall provide sufficient number of CCS workstations to facilitate finance audit engineering operations and maintenance functions A hierarchical Access control system shall be incorporated across the system to ensure that persons can only gain access to the information or facilities that are relevant and authorised to their specific job The CCS shall be capable of connectivity with various suitable communication service providers providing GPRS CDMA fixed line connectivity through leased lines All communication networks shall be set up managed and maintained by the service provider through appropriate contracting terms with communications service providers The CCS shall be protected by appropriate fire walls from external access and outside world connections The data transferred from the field AFCS to the CCS shall include as minimum information such as usage of various equipment number and cash value of all types of SC issued and topped up on bus revenue STT shift revenue fault reports and passenger origin and destination traffic data SC type and period pass type and time of day The CCS shall have facilities to generate update blacklists for SC and Employee Passes and to download these lists to the station and on bus equipme
113. s only used by fare paying passengers It processes the fare media of each passenger wishing to enter or leave the transport system and allows or denies passage through the gate aisle according to the validity of the fare media The gate can operate either under control of a station computer system or in a stand alone mode The barrier mechanism separates the paid zone and unpaid zone and gives an effective compromise between fraud prevention and physical safety of adult child and handicapped passengers The physical barriers are automatically opened in case of a mains power or during emergency evacuation SECURE ACCESS The gate is identified by an electronics tag Downloading security keys is protected through an authentication process between the gate and its host optional FEATURES The different gate operating modes may be set locally or remotely The modes are In service Entry Exit Bi Directional Out of service Out of service Maintenance Station Closed Power Failure Different fare modes are permitted by the business rules set remotely or locally Business rules operating parameters and fare tables updated by the central system FARE PROCESSING Fare media are checked for validity and updated in accordance with the business rules and fare tables currently in force Media acceptable Mifare 1KB Desfire and equivalent Other Media acceptable RFID Coins Ahmedabad Janmarg Limited Page 23 ITS Technical Specification for
114. s within ITMS are expected to be flexible enough to compliment AJL s growth requirements ITMS should enable AJL to automate its Financial Characteristics Operational Characteristics better insight into Passenger profiles perform Route Analysis to optimize on operational efficiency Service Consumption perform functional area productivity analysis and thereby creating AJL Bus service a user choice ITMS shall provide a new set of tools for achieving urban local transport policies This system shall provide services using modern computing and communications technologies The system shall collect information about the state of the transport network process that information and either directly manage the network e g headway management or allow people to decide how best to use the network e g incident detection travel news ITMS system shall play an important role in delivering policy objectives including tackling casualty reduction traffic congestion and pollution as well as improving accessibility providing integrated transport solution and making best use of existing infrastructure The system shall deliver noticeable economic benefits through reduced journey times and increased journey time reliability as well as improvements in safety and reductions in pollution The benefits of using ITMS include e Making travel more efficient safer less polluting cheaper better informed travel Ahmedabad Janmarg Limited Page 4 ITS Techni
115. should be able to print penalty tickets 9 2 Operational requirements The unit should have capabilities to link to central control application The unit shall have sufficient memory storage to allow 5 days transaction data on a busy route device configuration data for the depot maximum of 50 000 black listed card data HTU shall be able to store additional configuration sets with designated future time and date for activation to enable AJL to implement changes to fares and business rules on all buses at once The print time per ticket should be less than 2 seconds and not more than three key strokes The validation amp read write cycle time for smart cards should be less than 300ms The reader should read cards at a distance between Omm to 30mm and shall not operate at a distance that introduces a risk of unintentional operation tolerance limit 10 The HTU shall read write and verify all required data for the transactions associated with SC to permit the application of all the AJL s business rules and the collection of all records required for the AJL s accounting and reporting purposes 9 3 Interface requirements HTU shall use serial ports hi speed LAN WLAN GPRS or USB communication protocols appropriately to achieve optimum performance It should have suitable Wi fi and GPRS hardware built in to it so that the communication can be established at the terminal to download the data into Bus Terminal Management System data
116. system should be able to read the card verify the same with the central system and debit appropriate fare It should also be able to warn the passenger driver if the card has insufficient balance b Characteristics of Smart Cards RFID Tokens Smart Card to be used with the AFCS shall be ISO 14443 compliant The Smart Card to be supplied by the operations team shall be Mifare 1K Mifare Ultra lite Mifare Desfire 4K and shall be fully compliant with ISO IEC 14443 other relevant ISO IEC standards The SC shall have an operating frequency of 13 56 MHz dimensions of the SC shall comply with ISO 7810 The resistance of the SC to mechanical stress and chemicals shall comply with ISO 10373 All SC used shall be suitable for personalisation of one surface with photo and personal details as required by AJL or for Service providers use Each SC Token shall have a unique external identification number that is linked to the card s manufacturer supplied internal identification number which shall Ahmedabad Janmarg Limited Page 13 ITS Technical Specification for Ahmedabad Janmarg Limited not be erasable or changeable The external number shall be engraved or printed in a non erasable long lasting ink The supplier of the cards shall provide an electronic correspondence list between the internal and the external card number where the two are not identical The external number shall have a check digit to minim
117. t and finish dates when applicable Unless specifically agreed to in writing by AJL Service provider is responsible for all Work to complete any task Critical Path The detailed contract schedule shall show a clear and definable critical path s for the Work and each specified milestone Requirements and events which impose limitations as well as dates and milestones which constrain the time shall be clearly identified Days of float time shall be shown Items that require AJL inputs and response shall be clearly identified Updates The detailed schedule shall be updated every 15 days to show actual progress and changes to projected dates Each update shall include a narrative describing the changes made since the last update Each update shall be provided to AJL within 5 working days from the month end cut off date and submitted with each invoice hardcopies and one electronic copy shall be provided Four Week Rolling Schedules The four week rolling schedule shall show one week of historical information and two weeks of planned activities in support of and consistent with the detailed contract schedule Format The four week rolling schedule shall be presented as a chart with tasks along the left side and days along the top of the table A shaded bar or X entered in the chart shall indicate work to be performed on each day for that task Task Detail The level of detail shown on the four week rolling schedule shall be greater
118. te same trips by different Conductors ROI route wise trip wise shift wise Passengers boarding bus at a Bus stop Time of day Daily pass usage and its ROI for the passes validated Student pass usage and the Cost of the subsidy that has to be refunded by Government daily weekly monthly yearly Origin Destination SC Bus Usage By Route Number Test Card Usage by route Number AJL employees usage of services Bus Service Disruption En route Ticket Inspector Summary Boarding and Alighting Service Boarding and Alighting statistics Passenger KMS analysis per trip configurable by the user Bus Rides and Revenue Statistics By Fare Code Bus Equipment Transactions Bus Faults Per Transactions Processed By Device Cash Revenues as per AJL MIS SCs not used for the week Month Bus Equipment Fault Summary Half Hourly Bus Usage Summary Total Patronage Ahmedabad Janmarg Limited Page 47 ITS Technical Specification for Ahmedabad Janmarg Limited cc Bus Patronage And Revenue Statistics By Service Number dd Bus Service Revenue And Passenger Statistics Summary ee Boarding Ride Bus Stop ff Summary Of Bus Passengers Boarding By Service Number gg System Depot Devices STT CD parameters set current and pending future CD sets hh Transfer Statistics The above state reports are only indicative actual list could be exhaustive based on AJL s requirements The Service provider shall provide AJL a GRAPHICAL DASHBOARD to ha
119. than the level shown on the detailed contract schedule In general it shall show the Work to be done each day and the location s where the work will be done and by whom Work done in buses and other vehicles shall be identifiable uniquely or as part of an easily traceable group of buses Work that requires AJL input or response shall be clearly identified Updates The four week rolling schedule shall be updated weekly and provided to AJL by the end of the first day of the active week Printed copies and one electronic copy shall be provided Submittals General This Section describes general requirements and procedures for preparing and transmitting information to AJL for review acceptance or approval Ahmedabad Janmarg Limited Page 58 ITS Technical Specification for Ahmedabad Janmarg Limited Scheduling of Submittals Transmit submittals sufficiently in advance of Contract requirements to permit at least Ten 10 calendar days for review checking and appropriate response by AJL or designated representative Transmittal Forms Furnish the transmittal forms sequentially numbered and clearly indicate the Project Name Project Number Date To From names of subservice providers suppliers or manufacturers required Specification references category and type of submittal purpose description distribution record for transmittals and submittals and signature of transmitter Checking of Submittals Examine and check the
120. the on board computer to take necessary data required for control amp operations purposes The Driver Console Unit with wireless communication module based GPRS EVDO Wifi shall be used to provide vehicle tracking accurately and reliably The back end system shall be able to produce MIS reports of the vehicle schedule adherence report and operated kilometres by each bus by route and by fleet of each Service provider AJL may require additional information to be extracted from the vehicle tracking information logged at the control centre The system shall be able to provide on line WEB interface for positioning of the vehicles in the system The unit shall allow AFCS devices such as handheld ticketing unit and bus card validators to use its GPRS EVDO communication module as a data path to transmit AFCS data to the CCS The unit would additionally have an interface module in front of the bus driver for two way communication messages to be sent by driver and messages to be sent to the driver from the control centre The Bus Driver Console unit has to be mounted on board the bus and the assembly has to be designed in a way that integrates with the dashboard of the bus The bidder has to provide a design which should be theft proof and cannot be in normal circumstances removed from the bus unless standard technique specified by the bidder is applied The bus driver console will act as the sole management console for devices onboard like PI
121. uadCore Intel Xeon E5504 Processor 2GHz 80 Watts AMB 1X4MB Level 3 cache 4 GB 2X2 GB Standard PC3 10600E DDR3 1333 Unbuffered DIMMs HP 3 NA 504637 NC382i Dual Port Multifunction Gigabit Server 371 2Nos 2 sets Adapter HP Smart Array P410i zero memory Module 460W Hot Plug Power Supply redundant RFK Std HP 2GB 2Rx8 PC3 10600E 9 Kit for G6 models of 500670 B21 ML150 350 370 DL160 180 360 380 BL 460 490 ANos Ahmedabad Janmarg Limited Page 74 ITS Technical Specification for Ahmedabad Janmarg Limited HP 300GB 3G SAS 10K SFF DP ENT HDD 492620 B21 6Nos HP 460W CS HE Power Supply Kit 503296 B21 2 Nos HP SL 12 7mm SATA DVD RW Optical kit for DL360 532068 G6 B21 2Nos HP 512MB P Series Cache Upgrade Factory 462967 B21 2 integrated Nos HP 3y CP 4H 24x7 HW Proliant DL360 U4497E 2 Nos 2 HP Server with 146GBX3 HDD with rad 5 Proliant DL360G6 Entry Model 1 QuadCore Intel Xeon E5504 Processor 2GHz 80 Watts AMB 1X4MB Level 3 cache 4 GB 2X2 GB Standard PC3 10600E DDR3 1333 Unbuffered DIMMs HP 504637 NC382i Dual Port Multifunction Gigabit Server 371 1No 1Set Adapter HP Smart Array P410i zero memory Module 460W Hot Plug Power Supply redundant RFK Std HP 2GB 2Rx8 PC3 10600E 9 Kit for G6 models of 500670 B21 ML150 350 370 DL160 180 360 380 BL 460 490 2Nos HP 146GB 3G SAS 10K SFF SP HDD 43
122. uired on previous submissions Make corrections required by AJL or designated representative Actions Following Review If APPROVED each of the documents will be identified as having received such approval by being so stamped and dated Documents stamped DISAPPROVED and with required corrections shown will be returned to the Service provider for correction and re submittal Service provider will be returned one copy of each document duly stamped signed and dated Drawings Quality of Drawings The Service provider shall be responsible for accuracy and correctness of all drawings The Service provider s Project Manager and STSM shall initial each drawing after checking it indicating that it complies with all requirements of this Specification and accurately reflects intended or actual field conditions The Service provider shall check each drawing for e Conformance with Contract Documents Logical grouping and arrangement Ahmedabad Janmarg Limited Page 60 ITS Technical Specification for Ahmedabad Janmarg Limited Accuracy Legibility Neatness Line Quality Lettering Quality Reproduction Quality Completeness Product Data Submittals Quality of Submittals A submittal shall be prepared for each major piece of material or Equipment that the Service provider intends to furnish These submittals shall be known as Product Submittals Copies of each product submittal shall be furnished Each submittal shall be
123. ures shall ensure that the movement of SC to external agency locations takes place prior to the encoding of any value to ensure security of revenue The service provider shall assist AJL in discussions with potential operators of off site sales outlets for the AJL SC with a view to achieving compatibility of equipment systems and reliable and secure capture of off site transaction records Non Transit Service Providers The service provider shall advise the AJL on provisions in the SC data structure to permit non transit service providers to process the AJL SC for e purse transactions and implement clearing and settlement process for the same The service provider shall assist AJL in preparing technical and operating specifications to be provided to non transit service providers for them to follow to ensure compatibility with the AJL s AFCS The service provider shall assist the AJL in discussions with potential non transit service providers with a view to achieving harmonisation and compatibility of equipment systems and the rules for use of SC Human Resource Management There shall be a Project manager as a representative of the service provider at the time of implementation followed by an Operations manager employed as the head of operations by the service provider after the start of commercial operations Project manager shall act as the single point of contact and shall be responsible for all the deliverables of this agreement The oper
124. ve visual view of all some key reports parameters enabling quick decision making 15 11 Data centre The data centre shall be secured access control and operated by authorised personnel only The data centre shall have adequate band width and established DMZ for WEB casting The data centre shall be capable of handling a minimum of 500 transaction packets per second The data centre shall have fault tolerant UPS system powering all the equipments The service provider has to recommend if any changes are required The data centre shall have back up power from a diesel generator set The data centre shall be protected from fire hazards by gas based fire extinguisher system The data centre servers shall work on reliable stable multi tasking operating systems The data centre shall have reliable communication processing and web hosting software packages for the transit management application All field data shall be synchronized with and from CCC in real time 16 ITMS Security Management The service provider shall be required to implement industry standard security protocols to ensure that all activities within the ITMS framework are coordinated through secure modes The ITMS shall essentially offer security at Application level Device level Interface communication Level and Data All applications shall be operated using secure login systems and same shall be extended to any form of communications including Card Management Cash ti
125. will initiate the Project activities within a maximum period of 2 weeks from the time of award of this Request Order for full part pf the Project The successful bidder shall have to set up a pilot demonstration at one bus station with respect to Automated Fare Collection System and Passenger information system They shall also install and demonstrate Automated Vehicle Location system on one bus This pilot demonstration shall be done within 15 days of the receipt of LOI The project implementation shall be done in a period of Three months from the date LOI The service provider shall give AJL a clear project implementation plan within 20 days after signing the service agreement in consultation with and to the satisfaction of AJL This plan shall include details of the project implementation team and benchmarks of delivery of equipment installation of equipment integration and setting up of the Central Control Centre Upon completing the set up the service provider shall do a test run for the entire system remove any shortcomings and resolve any bugs in hardware software communication network and Central control system and have the system ready for commercial operations one month from the completion of set up Application and System Audit AJL shall appoint a third party auditor capable of auditing IT systems envisaged as part of ITMS implementation The service provider shall be required to provide necessary information to the third party aud

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