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1. Printing and i pages Scanning document contains a lot of graphics tables or charts the life of J the toner cartridge will be shorter as they consume more toner To purchase the Canon genuine replacement toner cartridge C contact your local Canon dealer or Canon Customer Care Center U S A 1 800 828 4040 Canada 1 800 652 2666 Remote UI ISO IEC 19752 is the global standard related to Method for the determination of toner cartridge yield for monochromatic S M electrophotographic printers and multi function devices that ee anager may contain printer components issued by ISO International ettings Organization for Standardization Maintenance Toner Cartridge name e Canon Cartridge 104 Troubleshooting 0 j Table of Contents Before Using the Machine Document and Paper Copying er Remote UI Maintenance eat Troubleshooting 0 j __11 Table of Contents E Maintaining the Toner Cartridge Keep the toner cartridge away from computer screens disk drives and floppy disks The magnet inside the toner cartridge may harm these items Avoid locations subject to high temperature high humidity or rapid changes in temperature Do not expose the toner cartridge to direct sunlight or bright light for more than five minutes Store the toner cartridge in its protective bag Do not open the bag until you are ready to install the toner cartridge in the machine S
2. A CAUTION Be careful not to get your fingers caught Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE T Troubleshooting 0 j U Table of Contents Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called The Clean Earth Campaign This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use to remanufacture new cartridges which at the same time keeps the environment cleaner by reducing landfill waste Complete details concerning this program are enclosed in each PC Cartridge box E The Clean Earth Campaign THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon s Clean Earth Campaign which supports four critical environmental areas Recycling in the Workplace Conserving Environmental Resources Scientific Research and Education Encouraging Outdoors Appreciation Back Previous The remaining Clean Earth initiatives are supported in the U S through sponsorships of the National Park Foundation the National Wildlife Federation and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada Since its inception The
3. Open the toner cover B using the knob which To avoid exposing the toner cartridge to light place it in its covers over on dent A protective bag or wrap it ina thick cloth Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged note Always hold the toner cartridge by its handle Troubleshooting j Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy Mana Settings R Maintenance sty Troubleshooting 0 j __11 Table of Contents Use a clean soft dry lint free cloth to remove any toner or paper debris from the machine s interior A CAUTION Do not touch the fixing assembly A as it becomes very hot during use Do not touch the transfer roller B as this can damage the machine If loose toner comes into contact with your skin or clothing wash with cold water Warm water will set the toner Back Previous Hold the toner cartridge by its handle The arrow A on the toner cartridge should be facing away from you and pointing down Insert the cartridge so that the protrusion on the right side of the toner cartridge A fits into the guide B located on the right side of the machine and slide it down parallel to the guide Before Using the
4. If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt NETWORK SETTINGS gt then press OK Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning e Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents Press lt or gt to select lt USE SMB CLIENT gt then press OK Press lt or gt to select lt ON gt then press OK Press lt or gt to select lt SERVER gt then press OK Use the numeric keys to enter the NetBIOS name of the machine then press OK note Be sure to enter a unique name that does not exist as a name for another computer or printer on the same network You cannot enter a character string that includes blanks Press lt or gt to select lt WORKGROUP gt then press OK 9 60 0f Back Previous Next pe Use the numeric keys to enter the name of the workgroup the machine belongs to then press OK note You cannot enter the domain name as the workgroup name You cannot enter a character string that includes blanks Press or gt to select lt COMMENT gt then press OK 10 Use the numeric keys to enter a comment if necessary then press OK
5. O O Q Back Previous Next a C Machine o Doamentand raner Y 10Troubleshooting Copying E a Clearing Jams Sending and CED Printing and Scanning LCD Messages we 2 If lt LOAD CORRECT PAPER is displayed Re Loading the Paper System Manager Settings Changing the Paper Size Setting R General Problems Paper Feeding Problems 0 jI u Table of Contents A Back Previous x Cae Machine n Sending Receiving Problems Document and Paper pR Sending Problems ees Receiving Problems n Printing Problems Printing and Scanning Telephone Problems C Network Problems we 2 If a Power Failure Occurs If You Cannot Solve a Problem System Manager Settings Customer Support U S A sssessssssessssssssceceesessssssssceceesessssssss 10 56 N Customer Support Canada Troubleshooting j Table of Contents Before Using the Machine Document and Paper Copying er Remote UI Maintenance eat Troubleshooting 0 j __11 Table of Contents Clearing Jams When lt CHECK DOCUMENT gt lt PAPER JAM LIFT PANEL TO OPEN gt lt FEEDER PAPER JAM CHECK THE FEEDER gt or lt DOCUMENT TOO LONG appears on the LCD display remove jammed paper from the machine first then from the paper cassette or multi purpose tray if necessary Check the following if you experience repeated paper jams Fan and tap the paper stack on a flat surface before loading it in the machine Check that the paper y
6. Press lt or gt to select lt AUTO PRINT gt then press OK Press lt or gt to select the setting you want then press OK lt OUTPUT YES gt Prints a report after every 40 transactions lt OUTPUT NO gt Does not print a report Skip to step 9 Q Back Previous Before Using the Machine Press lt or gt to select lt TX RX SEPARATE gt MODE Transaction Error correction mode Document and Paper then press OK PGS Number of pages sent Ale Use lt or gt to select the setting you want RESULT Result of transaction transaction duration opying Ce then press IOK OK Transaction successful lt OFF gt Prints a report with the transmission and reception results R listed chronologically NG Transaction failed Sending and lt ON gt Prints a report with the transmission and reception results Receiving 4 separated in a report Printing and 9 Press Stop Reset to return to the standby Scanning mode e Remote UI The following items are displayed in the Activity Report DEPT ID If Department ID Management is set the S M Department ID is printed Transmission logs are listed yaam anager according to Department ID Settings R z ST TIME Transmission time Maintenance Q DESTINATION TEL ID Destination name and fax number address Troubleshooting N NO Transaction number Table of Contents Before Using the Machine Document and Pa
7. 2 SUBNET MASK Checks the subnet mask 3 GATEWAY ADDRESS Checks the gateway address 7 E MAIL I FAX Sets detailed settings for e mail I fax 1 SMTP RX Sets whether to receive e mail I faxes using the machine s own SMTP receiving function OFF ON 2 SMTP SERVER Registers the host name of the machine with the DNS server 3 POP Sets whether to receive e mail I faxes using a POP server OFF ON Before Using the Machine Document and Paper Copying Lay Remote UI Maintenance ty Troubleshooting i j CoR Table of Contents oO GO Back Previous Next a SYSTEM SETTINGS 4 AUTH ENC SETTINGS Specifies authenticating method before sending e mail 1 POP BEFORE SEND Sets whether to use the SMTP server requires POP before SMTP method for authenticating users who have logged in the POP server before sending e mail OFF ON 2 SMTP AUTH Sets whether to use the SMTP server requires SMTP Authentication method for authenticating users who have logged in the POP server before sending e mail OFF Disables SMTP Authentication ON Enables SMTP Authentication 1 USER 2 PASSWORD E MAIL ADDRESS Enters the e mail address your machine will use max 64 characters POP SERVER Enters the POP server IP address or name max 48 characters POP ADDRESS Enters the login name for access to th
8. Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents Press lt or gt to select lt NETWORK SETTINGS gt then press OK Press lt or gt to select lt E MAIL I FAX gt then press OK Press lt or gt to select lt SMTP RX gt then press OK Press lt or to select lt ON gt or lt OFF gt then press OK lt OFF gt Does not receive e mail I fax using the machine s own SMTP receiving function If you want to receive e mail I fax using a POP server select lt OFF gt lt ON gt Receives e mail l fax using the machine s own SMTP receiving function note The machine can receive l fax images and communication error notices only You must register the host name of the machine with the DNS server if you want to receive e mail using the machine s own SMTP receiving function Press lt or gt to select lt SMTP SERVER gt then press OK 9 O Q Back Previous Next Use the numeric keys to enter the SMTP server name then press OK Enter the SMTP server name if the SMTP server name is already registered in the DNS server Enter the IP address of the SMTP server if the SMTP server name is not registered in the DNS server Ex SMTP SERVER smtp company com Press or gt to select lt POP gt then press OK 10 Press lt or gt to select lt ON gt o
9. SCANNING DENSITY Adjusts the scanning density for sending documents 1 9 Maintenance STANDARD SETTINGS Sets the default settings for sending documents bs 1 DENSITY Sets the default density for the document you send 5 STANDARD Troubleshooting DK DENKT Li Table of Contents Back Previous Before Using the Machine TX RX SETTINGS Document and Paper 2 RESOLUTION Sets the default Resolution for the document you send 200X200dpi 200X400dpi 300X300dpi 400X400dpi 600X600dpi 100X100dpi 150X150dpi 200X100dpi Copyin pying IMAGE FORMAT Sets the default file format for the document you send PDF TIFF B amp W PDF COMPACT JPEG ORIGINAL TYPE Sets the default original type for the document you send TEXT PHOTO TEXT PHOTO Gay DIVIDE INTO PAGES Sets whether to use lt DIVIDE INTO PAGES gt as default OFF ON 6 SEND SETTINGS 1 TX FILE NAME Remote UI Sets the options for sending documents to an e mail address or file server Sets the name of the document you send to an e mail address or file server max 24 characters including spaces g Maintenance A 2 SUBJECT Sets the subject for your e mail message max 40 characters including spaces Sets the message body text for your e mail message max 140 characters including spaces Sets the reply to address for your e mail messag
10. Table of Contents Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance ty Troubleshooting j u Table of Contents O Q Back Previous Next TX RX SETTINGS 2 RX SETTINGS Sets the reception features 1 TWO SIDED PRINT Sets whether the machine prints received documents on both sides of the paper See Two Sided Printing on p 4 44 OFF ON 2 RECEIVE REDUCTION Sets whether the received images print out at a reduced size See Received Image Reduction on p 4 44 ON Image reduction is turned on 1 RX REDUCTION Selects the reducing type AUTO FIXED REDUCTION 90 95 97 75 2 REDUCE DIRECTION Selects the reducing direction VERTICAL ONLY HORIZ amp VERTICAL OFF Image reduction is turned off 3 RX PAGE FOOTER Sets whether to insert the machine s fax number and the sender information on received faxes OFF ON 4 CONT PRINTING Selects how the machine responds when the lt TONER LOW PREPARE NEW TONER gt message appears Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance et Troubleshooting j __11 Table of Contents Previous TX RX SETTINGS RX TO MEMORY The machine stores all documents in memory KEEP PRINTING The machine does not store documents in memory if the toner runs out Rese
11. 11 Press lt or gt to select lt LM ANNOUNCES is displayed then press OK 12 Press lt or gt to select lt ON gt or lt OFF gt then press OK lt OFF gt Does not notify the LAN Manager of its existence on the network lt ON gt Notifies the LAN Manager of its existence on the network us Troubleshooting j EOE Table of Contents 13 Press Stop Reset to return to the standby mode 14 Restart the machine E Configuring a Shared Folder To send data from the machine to a computer on your network you need to specify the settings of the computer for receiving data You can send data over a NetBIOS network to a Windows shared folder note The following procedures describe a sample shared folder configuration Depending on your environment the actual configuration procedure may differ Windows 98 Me note If a suitable Windows 2000 XP Server 2003 Vista machine is available on your network it is recommended that you configure that machine as a file server instead of using a Windows 98 Me machine In the following procedures items displayed on the screen for Windows 98 are used items might differ depending on your operating system 1 0O09 N Back Previous Next bal Specify the NetBIOS settings Right click the Network Neighborhood icon displayed on the desktop gt click Properties In The following network components are installed co
12. C 2 REDIAL INTERVAL Sets period of time before redialing 2MIN 99MIN 3 TX ERROR REDIAL Sets whether the machine redials automatically when transmission error occurs Remote UI ON OFF OFF After the first attempt at dialing fails redialing is not attempted TIME OUT Sets whether to scan a document automatically after specifying the destination This function is not available when you dial with the numeric keys Maintenance OFF e ON Troubleshooting DIALING LINE CHCK Sets whether to check the telephone line condition OFF ON __11 Table of Contents Back Previous Before Using the Machine TX RX SETTINGS Sets the reception features Document and Paper 4 RX SETTINGS Copying 1 ECM RX Sets whether the ECM Error Correction Mode reception is activated ON OFF FAX TEL OPT SET Sets the optional items in the lt FaxTel gt mode See FaxTel Optional Settings on p 4 36 1 RING START TIME Sets the time the machine takes to check whether a call is a fax or a voice call OSEC 30SEC 2 F T RING TIME Selects the ring length for voice calls 15SEC 300SEC 3 F T SWITCH ACTION Ca Selects whether the machine switches to the receive mode after the ring time has elapsed or whether if disconnects the call RECEIVE DISCONNECT Remote UI DRPD SELECT FAX ew Selects the ring pattern for fax calls DO
13. Maintenance ety Troubleshooting j __11 Table of Contents Restores all lt COMMON SETTINGS gt to the default except for lt DISPLAY LANGUAGE gt Press lt to select lt YES gt If you do not want to restore all settings press to select lt NO gt Back Previous Before Using the Machine Description COPY SETTINGS Document and Paper Setting Item Sets the default setting for copying Copying 1 STANDARD SETTINGS DENSITY Sets the document type for copying TEXT PHOTO TEXT PHOTO TEXT PHOTO Sets the density for copying MANUAL 1 9 AUTO Cea ZOOM RATIO Sets the zoom ratio for copying Remote UI PRESET RATIO Selects the zoom from the preset ratios 100 115 B5 gt A4 122 A5 gt B5 129 STMT gt LTR 141 A5 gt A4 200 MAX 50 MIN 64 70 A4 gt A5 78 LGLLTR 81 B5 gt A5 86 A4 gt B5 ZOOM 50 200 Enters the zoom ratio by 1 increments 50 200 g Maintenance COPIES 6 COLLATE Sets the number of copies 1 99 Sets whether to collate the copies automatically OFF ON Troubleshooting j Table of Contents O Q Previous Next Before Using the Machine COPY SETTINGS Document and Paper 6 2 SIDED Sets whether to make the two sided copies automatically OFF 1 gt 2 SIDED Copying 2 SHARPNESS Adjusts the sharpness of the copied image 1
14. Network 1 TCP IP SETTINGS Sets TCP IP network Back Previous Before Using the Machine SYSTEM SETTINGS Sets whether to automatically set an IP address Document and Paper 1 IP ADDRESS AUTO Copying ON Enables an IP address to the machine automatically 1 DHCP ON OFF 2 BOOTP OFF ON 3 RARP OFF ON OFF Allocates an IP address to the machine manually IP ADDRESS Registers a fixed IP address to the machine See Set the Machine for Network Usage in the Starter Guide SUBNET MASK GATEWAY ADDRESS Registers a fixed subnet mask to the machine Registers a fixed gateway address to the machine Sets the DNS server settings Remote UI DNS SETTINGS 1 PRIM DNS SERVER 2 SECOND DNS SERVER Registers the primary server address Registers the secondary server address HOST NAME Registers the host name of the DNS server Maintenance DOMAIN NAME e 9 DNS DYNA UPDATE Registers the domain name of the DNS server Sets whether to use the DNS server dynamic update function OFF ON Troubleshooting JI Table of Contents Back Previous Before Using the Machine SYSTEM SETTINGS Sets the WINS settings to resolve a name with WINS Document and Paper 6 CONFIGURE WINS Copying 1 WINS RESOLUTION Sets whether to resolve a name with WINS OFF ON 2 WINS SE
15. Table of Contents O Q Back Previous Next C Machine gt Doamentand raner Y 4 Sending and Receiving Copyi cr Basic Sending Method Receiving T Image Quality Fax Scanning Density Ey Send Settings E Mail File Server Storing Editing Address Book Storing Editing One Touch Keys Coded Dial Codes 4 10 Saas a Storing Editing Group Addresses E ono g 0 1d Table of Contents O Q Back Previous Next C Machine ee Specifying Destinations Document and Paper ae Using One Touch Keys Using Coded Dial Codes aay Using Group Addresses Sending and Pepa ord Using Address Book Key Cee od Manual Sending Fax Scanning a ny Advanced Sending Features Broadcasting Remote UI System Manager PC Faxing Settings WET Cele ay Troubleshooting j T O Table of Contents Back Previous C Machine 3 g Customizing Sending Features Document and Paper au Setting Number of Retry Attempts E Mail e a ei Setting Automatic Redialing Fax e ord Setting Detail Information E Mail File Server USB Memory Printing and E Fax Dialing Features Ey Switching Temporarily to Tone Dialing er Checking Dialing Line ae Dialing an Overseas Number With Pauses a Basic Receiving Method E o TD 0 1d Table of Contents A Back Previous Next x Before Using the Machine PpS Receiving Features Document and Paper i E FaxTel Optional Settings DRPD Optional Se
16. Table of Contents Open the ADF cover Clean the rollers A inside the ADF with a cloth dampened with water Then wipe the area with a soft dry cloth Do not dampen the cloth too much as this may tear the document or damage the machine O Q Back Previous Next Close the ADF cover A CAUTION Be careful not to get your fingers caught Open the ADF O Q Back Previous Next Before Using the Machine 6 Clean the ADF scanning area on the left side of 8 Reconnect the power cord and turn on the main Document and Paper the platen glass with a cloth dampened with power switch water Then wipe the area with a soft dry cloth Copying Sending and Receiving Printing and Scanning e Remote UI System Manager Settings Maintenance sty Troubleshooting A CAUTION Be careful not to get your fingers caught CED Table of Contents Before Using the Machine Document and Paper Copying ay Remote UI Maintenance at Troubleshooting 0 j u Table of Contents Replacing the Toner Cartridge When the LCD displays lt TONER LOW PREPARE NEW TONER gt the machine will not print and stores all documents in memory if it receives data In this case redistribute toner in the toner cartridge If the message persists replace the toner cartridge If you want to print out the documents without replacing the toner
17. A document takes a long time to receive Contact the other party and ask them to reduce their scanning resolution or divide the document into smaller parts for sending Action Action oO Q Back Previous Next The other fax machine did not respond within 35 seconds Send the document again Contact the other party and have them check their fax machine If you are making an overseas call add a pause to the number The other party may not be using a G3 fax machine Check with the other party and send the document to a G3 fax machine If the other party does not have a G3 fax machine try sending your document using a transmission mode the other party s fax machine supports The paper has run out or the paper cassette is not set properly Load the paper or reset the paper cassette properly Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy UUELE Settings R Maintenance ty Troubleshooting i j EOE Table of Contents Action 0018 Action 0037 Action 0401 Action You could not send because the recipient s machine is out of paper Contact the recipient and ask them to load the Action paper 0406 There is no reply when you redial You could not send because your fax signal was not returned as the recipient s line was engaged Check that the recipient s line is not engaged and try again from the beginning
18. Print quality may deteriorate if the drum surface is exposed to light or is damaged note Always hold the toner cartridge by its handle O Q Back Previous Next Do not touch the fixing assembly A as it becomes very hot during use Do not touch the transfer roller B as this can damage the machine Hold both sides of the jammed paper and gently pull it out Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings Q Maintenance etary Troubleshooting j i Table of Contents 5 Gently pull the jammed paper between the fixing assembly A and transfer roller B until the leading edge emerges from the machine AKA Mes j5 i A CAUTION Do not touch the fixing assembly A as it becomes very hot during use Do not touch the transfer roller B as this can damage the machine O Q Back Hold both sides of the jammed paper and carefully pull it out Previous Aa al TH Re SR Lp N ey DA Next Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy Mana Settings e Sees e Troubleshooting 0 j Table of Contents 7 Hold the toner cartridge by its handle The arrow A on the toner cartridge should be facing away from you and pointing down
19. Receiving Printing and Scanning E Remote UI System Manager Settings R ETE Stat Troubleshooting j __11 Table of Contents Device Information Settings You can set a name for the machine and enter information regarding its location 1 2 Press Additional Functions Press lt or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt DEVICE INFO gt then press OK Press lt or to select lt DEVICE NAME gt then press OK Back Previous Use the numeric keys to enter a name up to 32 characters then press OK Press lt or gt to select lt LOCATION gt then press OK Use the numeric keys to enter the location of the machine up to 32 characters then press OK Press Stop Reset to return to the standby mode Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents Department ID Management You can register a Department ID and password for each department and manage the machine by limiting its use to only those who enter the correct Department ID and password This is called Department ID Management Use Department ID Management to keep track of the copy scan and print totals for each departm
20. Receiving Press lt or gt to select lt STARTUP TIME Printing and SET gt then press OK Scanning Use gt or numeric keys to set the time Co period required to delay the startup of network communications for the machine then press Remote UI OK You can enter the value from 0 to 300 seconds System Manager Press Stop Reset to return to the standby Settings g mode Ce Restart the machine e Troubleshooting j Table of Contents Back Previous Before Using the Machine o E Checking Network Settings You can check the current network settings as follows Copying 1 Press Additional Functions Sending and 2 Press lt or gt to select lt SYSTEM Receiving SETTINGS gt then press OK If the System Manager ID and System Password have been set enter Printing and the System Manager ID and System Password using the numeric Scanning keys then press Log In Out ID Press lt or to select lt NETWORK SETTINGS gt then press OK Ee ay Press lt or gt to select lt NETWORK SETTINGS gt then press OK Remote Ul Press lt or gt to select lt VIEW IP ADDRESS gt then press OK System Manager Settings Press lt or gt to select lt IP ADDRESS gt ee lt SUBNET MASK gt or lt GATEWAY ADDRESS gt for n displaying the setting you want to check then press OK Troubleshooting Press Stop Reset to
21. gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt REMOTE UI gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK lt ON gt You can specify settings and operate the machine through the Remote UI lt OFF gt You cannot specify settings and operate the machine through the Remote UI Back Previous 5 Press Stop Reset to return to the standby mode note The Remote UI is enabled only after you restart the machine the main power switch is turned off and then back on Back Previous Before Using the Restricting Access to Destinations Document and Paper You can send the documents with following restrictions or 2 Press lt or gt to select lt SYSTEM Copyin i settings SETTINGS gt then press OK Setting a Password for the Address Book If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric Sending ang Restricting the New Address keys then press Log In Out ID Receiving Press lt or gt to select lt ACCESS TO DEST gt Restricting PC Faxing Printing and then press OK Scanning Confirming Entered Fax Numbers E Press lt or
22. j Table of Contents E Using Address Book Key Address Book search enables you to search for a recipient registered in the machine This is useful when you forget which one touch key or coded dial code the recipient you want is registered under note To use this feature you must register destinations in Address Book beforehand See Storing Editing Address Book on p 4 9 1 Set documents Place the first page on the platen glass if you are not using the ADF Press SEND FAX Press Address Book repeatedly to select lt NAME SEARCH gt or lt ADD TEL SEARCH gt then press OK If no recipient is registered in Address Book lt NOT REGISTERED gt is displayed lt NAME SEARCH gt searches a destination by name lt ADD TEL SEARCH gt searches a destination by address or fax number Back Previous Enter the first letter of the recipient s name or the first part of the fax number address with the numeric keys For example if you want to search for a name that starts with the letter C press 2 ABC Entries starting with the letter you entered are displayed if any entries are registered Press to switch between input modes A Letter mode 1 Number mode Ex NAME SEARCH CANON Ex ADD TEL SEARCH canon xXXX XxXX Press lt or gt to search for the recipient lt displays recipients in alphabetical order displays recipients i
23. lt or gt to select lt PRIM DNS SERVER gt then press OK Use the numeric keys to enter the IP address of a primary DNS server then press OK If you do not need to specify secondary DNS server skip to step 10 Press lt or gt to select lt SECOND DNS SERVER gt then press OK Use the numeric keys to enter the IP address of a secondary DNS server then press OK O Q Back Previous Next Before Using the Machine 10 Press lt or gt to select lt HOST NAME gt is 14 Press lt or gt to select lt DNS DYNA meee displayed then press OK UPDATE gt then press OK a 11 Use the numeric keys to enter the desired host 15 Press or gt to select lt ON gt or lt OFF gt name then press OK then press OK lt OFF gt Does not use the DNS server dynamic update function Ex Sending and HOST NAME R lt ON gt Use the DNS server dynamic update function note Printing and The DNS d ic upd i i ynamic update function enables the machine to A lt Scanning 1 2 Press or to select lt DOMAIN NAME gt register its IP address host name and domain name to the DNS then press OK server automatically This function is available in the environment where there is a dynamic DNS server 13 Use the numeric keys to enter the network To use the DNS dynamic update function enter the IP address kd of a DNS server and the host name and domain
24. lt ULTRA FINE gt for documents that contain fine print and images the resolution is eight times that of lt STANDARD gt 400 x 400 dpi lt STANDARD gt for most text only documents 200 x 100 dpi O Q Back Previous E Density Press SEND FAX repeatedly to select the sending method then press OK Press Density Press lt or gt to adjust the density then press OK DENSITY LT JOHOR DK lt to make dark documents lighter to make light documents darker note These settings return to the default values after all documents are scanned If you want to keep the settings set the density as following Additional Functions gt lt TX RX SETTINGS gt gt lt TX RX COMMON SET gt gt lt TX SETTINGS gt gt lt SCANNING DENSITY gt See Setting Menu on p 11 6 Before Using the Ma Document and Paper Copying Troubleshooting 0 j Table of Contents E Send Settings E Mail File Server You can optionally set the file format if multiple images are sent as separate files or a single file resolution and original type after specifying the e mail or file server address 1 Set documents Place the first page on the platen glass if you are not using the ADF note When you scan documents for E mail Color using the platen glass you can only send one page for each job If you want to send multipage documents as E mail Color scan the doc
25. 10 20 30 5 Protocol Raw Settings Port Number 9100 LPR Settings C LPR Byte Counting Enabled V SNMP Status Enabled Community Name public SNMP Device Index 1 Cancel O Q Back Previous note You can specify a print queue in Queue Name The following three print queues are available LP The machine prints according to its spool settings Normally select this option SPOOL The machine prints only after spooling a print job on the hard disk regardless of its spool settings DIRECT The machine prints without spooling a print job on the hard disk regardless of its spool settings 11 Click OK 12 Click Close Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents E Print Server Settings If Windows 2000 XP Server 2003 Vista is on your network the following procedure enables you to set up a print server for more efficient management of network printers Once a print server is set up print jobs can be managed by the print server Also by setting up an alternate driver for the print server printer drivers can be installed in each computer via the network 1 Open the printer properties dialog box For Windows Vista click Start on the Windows task bar gt Control Panel gt Hardware and Sound gt Printers For Windows 2000 click Start on the Windows task bar gt Settings gt
26. 12 Press or gt to select lt LONG DISTANCE gt ECM then press OK Sending and Receiving A then press OK To register another one touch key or coded dial code repeat the procedure from step 4 Printing and 13 Press lt or gt to select the most effective Scanning transmission option then press OK 18 Press Stop Reset to return to the standby lt DOMESTIC gt Normally select this option mode lt LONG DISTANCE 1 3 gt Select one of these options when you make an international call If errors occur during fax transmissions try the Registering E Mail Addresses s setting from lt LONG DISTANCE 1 gt through lt LONG DISTANCE 3 gt R te UI ek 2 14 Press lt or gt to select lt TX SPEED gt then 1 Press Additional Functions press OK System Manager Press lt or gt to select lt ADDRESS BOOK Settings 5 15 Press lt or gt to select the sending speed SET gt then press OK 2 33600 bps 14400 bps 9600 bps or 4800 bps i then press OK Press or gt to select lt 1 TOUCH SPD J DIAL gt or lt CODED SPD DIAL gt then press OK Troubleshooting nore N If transmission errors occur frequently lower the speed Table of Contents Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 T
27. Before Using the Ma Document and Paper Copying Troubleshooting 0 j Table of Contents Specifying Destinations Follow the procedure below to send documents to registered recipients note To send documents to a file server you can specify the file server addresses only with one touch keys coded dial codes or Address Book E Using One Touch Keys You can specify up to 8 destinations using one touch keys note To use this feature you must register destinations in one touch keys beforehand See Storing Editing Address Book on p 4 9 1 2 Set documents Place the first page on the platen glass if you are not using the ADF Press SEND FAX repeatedly to select the sending method then press OK To send documents to a file server select any sending method Back Previous Press the desired one touch key 01 to 08 If you pressed a wrong key press Clear and try again If you want to adjust the image quality and density see Scan Settings on p 4 6 Ex TEL 0123XXXXXX 05 CANON USA Press Start When you set the documents on the platen glass press lt or gt to select the document size then press Start for each document When scanning is complete press OK to start sending note When lt TIME OUT gt is set to lt ON gt in lt TX SETTINGS gt in lt FAX SETTINGS gt in lt TX RX SETTINGS gt and if you have specified the destination by any othe
28. Copying The Remote Ul has been confirmed to work in the following E Macintosh system environments os Serene ang E Wind Mac OS 8 6 or later until Mac OS X Classi Receiving INAQOWS Mac 6 or later until Mac assic os Web Browser Printing and Scanning Microsoft Windows 98 98SE Microsoft Internet Explorer 5 01 SP1 or later Microsoft Windows Me lt Microsoft Windows 2000 Professional System Requirements Remote UI Microsoft Windows XP Microsoft Windows Vista System Manager Web Browser Settings Microsoft Internet Explorer 5 01 SP1 or later Netscape Communicator Navigator 6 0 or later except Netscape s Communicator 6 Troubleshooting 0 CED Table of Contents O Q Back Previous Before Using the Ma Document and Paper The Remote UI software enables you to access and manage the 3 Enter the ID and password Copyin i i machine connected to a network using a web browser For No Management mode Select Administrator Mode or End Check the machine status from a network computer User Mode gt enter the password or owner name For Department ID Management mode Enter the department ID Set and control the machine from a computer and password For User Management mode Enter the User ID and password Using the Remote UI E Starting the Remote UI note For details on the ID and password see Managing the Department User ID on p 7 21 note Before you sta
29. Disables confirmation of logs using System Monitor Activity Report will not be printed automatically Sending and Receiving 11 USE DEVICE USB Sets whether to restrict jobs through the USB interface ON OFF Scanning 12 UPDATE FIRMWARE ay Remote UI System Manager Settings Maintenance PO ee tg Troubleshooting j ey Table of Contents This function is used only when the printer firmware needs to be updated Before Using the Machine Document and Paper Copying Ly Remote UI Maintenance ty Troubleshooting i j CE Table of Contents Back Previous Summary of Reports and Lists The machine can generate the following reports and lists Report List 1 TOUCH LIST Description Lists the recipient addresses registered to all the one touch keys 1 TOUCH LIST 2 Lists the detailed data of 1 TOUCH LIST CODED DIAL LIST Lists the recipient addresses registered to all the coded codes CODED DIAL LIST 2 Lists the detailed data of CODED DIAL LIST GROUP DIAL LIST Lists groups registered for group addresses USER S DATA LIST Lists all the current settings and registered sender information DEPT INFO LIST Lists the Department IDs page totals of scans prints and copies that have been processed by each department and page limits of scans prints and copies that can be processed ACTIVITY REPORT Shows the last 40 t
30. Press lt or gt to select lt ON gt then press OK Press lt or gt to select lt REGISTER DEPT ID gt then press OK Press lt or gt to select the Department ID that you want to erase then press OK twice Back Previous Next a Press lt or gt to select lt ERASE gt then press OK Press lt or gt to select lt YES gt or lt NO gt then press OK lt NO gt Does not erase the selected Department ID and all of its settings lt YES gt Erase the selected Department ID and all of its settings 9 Press Stop Reset to return to the standby mode E Checking Counter Information You can check how much paper was used by the each department 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt MANAGE DEPT ID gt then press OK Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents Press lt or gt to select lt ON gt then press OK Press lt or gt to select lt PAGE TOTALS gt then
31. Press Stop Reset to return to the standby mode 8 Restart the machine Port Number Settings Depending on your network environment you can change the port number for each protocol 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt NETWORK SETTINGS gt then press OK Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE TG Troubleshooting 0 j u Table of Contents Press lt or gt to select lt TCP IP SETTINGS gt then press OK Press lt or gt to select lt PORT NO gt then press OK Press lt or gt to select the protocol of which you want to change the port number LPD RAW HTTP SMTP RX POP3 RX SMTP TX or SNMP then press OK Use the numeric keys to enter the port number then press OK Press Stop Reset to return to the standby mode Restart the machine 2 Back Previous Next IP Address Range Settings You can restrict the machine access from the computers on the network by specifying the range of IP addresses allowed forbidden to access the machine 1 Press Addit
32. Printers For Windows XP Professional Server 2003 click start on the Windows task bar gt Printers and Faxes For Windows XP Home Edition click start on the Windows task bar gt Control Panel gt Printers and Other Hardware gt Printers and Faxes 2 Right click the icon of the printer you installed gt select Sharing 3 For Windows Vista click Change sharing options For other operating systems skip to step 4 note Click Continue to proceed if the User Account Control dialog box appears 000 N Back Previous Next T Select Share this printer Windows 2000 Shared as and enter a share name If this machine is shared with users running different versions of Windows click Additional drivers When the alternate driver is installed additional windows will open for entering the location of the file containing the printer driver Follow the instructions in these windows note To install the printer driver on another computer use the Printer Wizard window for selecting the printer destination gt select Network printer gt select the shared printer for the computer selected in the print server Click OK The shared printer settings are complete Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents Setting Up E Mail This section describes procedures for setting up e mail Before setting up e mail it i
33. System Manager Settings R EE sty Troubleshooting j EOE Table of Contents Printing 1 TOUCH LIST CODED DIAL LIST and GROUP DIAL LIST Press Additional Functions Press lt or to select lt REPORT SETTINGS gt then press OK Press lt or to select lt LIST PRINT gt then press OK Press lt or to select lt SPEED DIAL LIST gt then press OK Press lt or gt to select the desired list then press OK lt 1 TOUCH LIST gt Prints 1 TOUCH LIST lt CODED DIAL LIST gt Prints CODED DIAL LIST lt GROUP DIAL LIST gt Prints GROUP DIAL LIST Press lt to select lt YES gt Printing starts and the screen automatically returns to the standby mode If you do not want to print the list press to select lt NO gt 00 OF Back Previous Next Printing 1 TOUCH LIST 2 CODED DIAL LIST 2 Press Additional Functions Press lt or gt to select lt REPORT SETTINGS gt then press OK Press lt or gt to select lt LIST PRINT gt then press OK Press lt or gt to select lt ADD BOOK DETAILS gt then press OK Press lt or gt to select the desired list then press OK lt 1 TOUCH DETAILS gt Prints 1 TOUCH LIST 2 lt CODED DETAILS gt Prints CODED DIAL LIST 2 Press lt to select lt YES gt Printing starts and the screen automatically returns to the standby mode If you
34. System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents E Setting Daylight Saving Time In some countries or areas time is advanced throughout the summer season This is called Daylight Saving Time 1 2 Press Additional Functions Press lt or gt to select lt TIMER SETTINGS gt then press OK Press lt or gt to select lt DAYLIGHT SV TIME gt then press OK Press lt or gt to select lt ON gt then press OK Press lt or gt to select lt START DATE TIME gt then press OK O OJ o Back Previous Next kal Press or gt to select lt MONTHS gt then press OK Press lt or gt to select the month then press OK Press lt or gt to select lt WEEK gt then press OK Press or gt to select the week then press OK 10 Press or gt to select lt DAY gt then press OK 11 Press lt or gt to select the day then press OK 12 Press lt or gt to select lt END DATE TIME gt then press OK O Q Back Previous Before Using the Machine 13 Press lt or gt to select lt MONTH gt then 14 Press lt or gt to select the month then 15 Press lt or gt to select lt WEEK gt then press Le lave E ae OK Receiving Printing and 16 Press lt
35. Troubleshooting U Table of Contents Open the printer properties dialog box For Windows Vista click Start on the Windows task bar gt Control Panel gt Printer under Hardware and Sound For Windows 2000 click Start on the Windows task bar gt Settings gt Printers For Windows XP Professional Server 2003 click start on the Windows task bar gt Printers and Faxes For Windows XP Home Edition click start on the Windows task bar gt Control Panel gt Printers and Other Hardware gt Printers and Faxes Right click the icon of the printer you installed select Properties Display the Ports sheet by clicking the Ports tab Canon MF4600 Series UFRII LT Properties Gere Shan Fo Jonze Color Management Securty Device Settings Profle Ss Canon MF4600 Series UFRII LT aint to the following ports Documents wil print to the first free checked port Pott Description Printer CiPL1 Standard TCP IP Port L1 Standard TCP IP Port 1 Standard TCP IP Port Z P_1 _ Standard TCP IP Port Canon MF4600 Series UFRII Standard TCP IP Port 1 Standard TCP IP Port 1 Standard TCP IP Port s L AdaPor _ Delete Pot _ Configure Port Enable bidirectional support Enable printer pooling Back Previous Open the Printer Ports dialog box by clicking Add Port From Available ports types select Standard TCP IP Port gt
36. gt to select lt ADD BOOK Ey Restricting Job Reca PASSWORDS then press OK e Restricting Broadcasting Press lt or gt to select lt ON gt then press OK E Setting a Password for the Address Book System Manager Use the numeric keys to enter a password up to Settings If you set a password the screen for entering the password appears seven digits then press OK when you attempt to edit the Address Book Maintenance Z Use the numeric keys to enter the password for s YALE confirmation then press OK Troubleshooting If you want to cancel password protection select lt OFF gt in step 5 If you enter a wrong password you have to start over from the first S entry 1 Press Additional Functions Press Stop Reset to return to the standby mode Table of Contents Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents E Restricting the New Address This mode enables you to restrict the entering of new destinations When you set lt RESTRICT NEW ADD gt to lt ON gt the following are restricted Specifying a destination using the numeric keys Changing registered destinations Registering new destinations 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt the
37. in lt TX RX SETTINGS gt and if you have specified the destination by any other method than using numeric keys the machine starts scanning automatically without pressing Start after the preset time for this setting is elapsed You can set the document s name a subject line message body text and reply to address and e mail priority common to all sending jobs For instructions see Setting Detail Information E Mail File Server USB Memory on p 4 30 Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents Storing Editing Address Book This machine provides you with various ways to specify the destination besides using the numeric keys You can register fax numbers e mail addresses and file server addressed to the Address Book Once you have registered destinations using these functions you can specify the destinations by simply pressing one or a combination of keys Using One touch Keys p 4 20 You can specify destinations by pressing one touch keys You can register up to 8 one touch keys including group addresses Using Coded Dial Codes p 4 21 You can specify destinations by pressing Coded Dial followed by three digit code You can register up to 192 coded dial codes including group addresses Using Group Addresses p 4 22 You can specify groups of destinations registered in one touch keys and coded dial codes You can register up to 199 destinations i
38. on p 1 16 ON OFF Remote UI AUTO CLEAR TIME Sets the auto clear mode when the machine has no operation idle for a certain period of time 1MIN 9MIN The machine returns to the standby mode See Setting Auto Clear Time on p 1 17 ON OFF Sets the daylight saving time mode See Setting Daylight Saving Time on p 1 18 Maintenance DAYLIGHT SV TIME s ON Activates the daylight saving time mode Deactivates the daylight saving time mode Troubleshooting OFF 0 j Table of Contents O Q Back Previous Next Before Using the Machine TIMER SETTINGS Document and Paper Leen 1 START DATE TIME Sets the start date 1 MONTH Copying 2 WEEK 3 DAY 2 END DATE TIME Sets the end date Sending and Z 1 MONTH Receiving 2 WEEK 3 DAY Printing and Scanning Remote UI System Manager Settings Maintenance Troubleshooting Table of Contents Back Previous Before Using the Machine ADJUST CLEANING Description Document and Paper Setting Item Cleans the fuser roller See Fuser Roller on p 9 6 Copying FIX UNIT CLEANING SPECIAL MODE T Sets whether to prevent blur from appearing on the printouts for copying receiving info and reports When this setting is set to lt ON gt the density of printouts may become light OFF ON SPECIAL MODE U Select to i
39. or gt to select lt YES gt or lt NO gt then press OK lt NO gt Does not clear the page totals lt YES gt Clear the page totals 8 Press Stop Reset to return to the standby mode E Printing Counter Information DEPT INFO LIST You can print a list of how much paper was used by the each department 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt MANAGE DEPT ID gt then press OK Press lt or gt to select lt ON gt then press OK Back Previous Next a Press lt or gt to select lt PAGE TOTALS gt then press OK Press lt or gt to select lt PRINT LIST gt then press OK Press lt to select lt YES gt Printing starts and the screen automatically returns to the standby mode If you do not want to print the counter information press to select lt NO gt E Accepting Print Jobs with Unknown IDs You can specify whether to accept or reject print jobs from computers that do not correspond with a registered Department ID 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System
40. to 08 or coded dial code 000 to 191 for which press OK you want to register the address then press E OK 11 Use the numeric keys to specify the folder to ce You can also select a one touch key or coded dial code by pressing which the job is to be sent up to 120characters the corresponding one touch key or Coded Dial followed by the then press OK desired three digit code Sendi d ee TA 12 Press lt or gt to select lt LOGIN NAME gt eceiving 4 Press lt or gt to select lt SMB gt then press then press OK OK Printing and i 13 h ic k he logi Scanning Press lt or gt to select lt HOST NAME gt 3 nes E eys to enter the login name ey then Pree OK You can enter up to 24 characters for the login name a Use the numeric keys to enter the name of the 14 Press lt or gt to select lt PASSWORD gt then Remote UI file server on the network up to 120 characters press OK then press OK ex 15 Use the numeric keys to enter the password Se ee HOST NAME then press OK g e canonol _ You can enter up to 14 characters Maintenance To register another one touch key or coded dial code repeat the procedure from step 4 e Press lt or gt to select lt NAME gt then press 7 OK 16 Press Stop Reset to return to the standby Troubleshooting mode j Use the numeric keys to enter the destination s name up to 16 characters
41. 1 3 OFF ON 1 3 Beeps when scanning is completed ERROR ONLY 1 3 OFF ON 1 3 8 PRINT DONE TONE Beeps when printing is completed ERROR ONLY 1 3 OFF ON 1 3 COMMON SETTINGS Setting Item Description 1 INITIAL FUNCTION Selects which standby display appears when turning on the power COPY SEND SCAN 2 AUTO CLEAR SET Selects which standby display appears after the Auto Clearing function is activated INITIAL FUNCTION Sets to return standby display that is selected in lt INITIAL FUNCTION gt Q Back Previous Before Using the Machine COMMON SETTINGS Document and Paper SELECTED FUNCTION Sets to return standby display of the current mode Copying 3 TONER SAVER MODE Sets whether to reduce toner consumption OFF ON This function is not effective for print jobs See PRINTER SETTINGS on p 11 23 PRINTER DENSITY Recalibrates the density adjustment scale if differences between the image in the document and the print occur 1 9 This function is not effective for print jobs See PRINTER SETTINGS on p 11 23 DISPLAY LANGUAGE e Selects the language on the display See Chapter 13 Appendix in the Basic Operation Guide Sets whether the error message will appear when the ADF is dirty DO NOT DISPLAY DISPLAY Remote UI INIT COMMON SET
42. 23 Press or gt to select lt POP ADDRESS gt note then press OK You can specify any user name the part of the address located in 7 front of the symbol 24 Use the numeric keys to enter the login name for Enter the host name after the symbol in the e mail address access to the POP server then press OK In this example the host name of the machine registered with the DNS server is host_name company com Ex POP ADDRESS accounti Troubleshooting 0 j Table of Contents O Q Previous Next Before Using the Machine 25 Press lt or gt to select lt POP PASSWORD gt cae 26 Use the numeric keys to enter the password for ce access to the POP server then press OK 27 Press lt or gt to select lt POP INTERVAL gt Le lave E ae then press OK Receiving Printing and 28 Use lt gt or numeric keys to set the Scanning interval at which you want to check the POP server for incoming e mail then press OK i If the interval is set to 0 the POP server is not checked automatically Remote UI For instructions on how to manually check the POP server see Checking the Arrival of Fax on p 4 47 System Manager 29 Press Stop Reset to return to the standby Settings mode 30 Restart the machine e Troubleshooting j Table of Contents Before Using the Machi Document and Paper Copying Troublesho
43. 76 216 mm 9 APPEND CR TO LF Sets whether to append a carriage return CR when line feed code LF is received NO YES The print head moves down to the next line when line feed code is received and the margin does not change such as the beginning of the next line The print head moves to the beginning of the next line when line feed code is received 10 ENLARGE A4 OFF Sets whether to expand the printable area of A4 size paper to that of Letter size in width This setting is applicable for A4 paper and portrait orientation for the PCL5 printing only The PCL6 printing is not supported All the area on a page 1 8 4 23 mm from the top bottom left and right edges is available for printing on A4 paper ON 11 HALFTONES All the area on a page 1 8 4 23 mm from the top and bottom edges and 1 8 3 30 mm from the left and right edges is available for printing on A4 paper Only the width increases Specifies the display pattern of subtle gradation medium gradation for black and white data for each text part graphics part and image part Before Using the Machine Document and Paper Copying ay Remote UI Maintenance ty Troubleshooting 0 j __11 Table of Contents Back Previous PRINTER SETTINGS 1 TEXT Enables this function to text parts RESOLUTION TONE Prints precisely so that the lines of text data appear clearly This setting is appr
44. 9 Viewing an address 7 9 Address Book key 1 9 Using 4 23 ADDRESS BOOK SET 11 4 11 19 Address button 7 5 ADF 1 3 2 5 ADJUST CLEANING 11 4 11 30 Advanced sending features 4 26 AnsMode 4 35 Auto clear time 1 17 Automatic document feeder 1 3 Automatic redialing 4 29 Auto retry 4 29 B Back button 7 5 Basic network settings 6 6 Basic receiving method 4 35 Basic sending method 4 5 Before using the machine 1 1 Broadcasting 4 26 C Canceling Copy job 3 12 Scan job 5 8 TX RX job 4 46 CHANGE TONER message 9 10 CHECK DOCUMENT message 10 3 O Q Back Previous Next Checking Copy job 3 13 Documents stored in memory 4 48 Print job 5 9 Reception result 4 47 Report job 11 55 Transmission result 4 47 Checking counter information 8 10 Checking dialing line 4 33 Checking network settings 6 43 Checking the log 8 21 Clean Earth Campaign 9 16 Cleaning machine Exterior 9 2 Fuser roller 9 6 Interior 9 2 Scanning area 9 6 Clearing jams 10 3 Document jams 10 3 Paper jams 10 5 Clearing page totals 8 11 Clear key 1 8 Coded dial codes Deleting 4 15 Editing 4 14 Registering 4 10 4 11 4 12 Storing Editing 4 10 Using 4 21 Coded Dial key 1 9 4 21 CODED DIAL LIST 11 54 Before Using the Machine Document and Paper Copying ay Remote UI Maintenance say Troubleshooting i j CE Table of Contents CODED DIAL LIST 2 11 54 Collate 2 on 1 key 1 7 Collate copy 3 7 COMMON SETTINGS 11 4 11
45. A CAUTION Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged note Always hold the toner cartridge by its handle O Q Back Previous Next Insert the cartridge so that the protrusion on the right side of the toner cartridge A fits into the guide B located on the right side of the machine and slide it down parallel to the guide Push down the toner cartridge to make sure it is properly set in the machine O Q Back Previous Next Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning ey Remote Ul System Manager Settings Maintenance S Troubleshooting A CAUTION Be careful not to get your fingers caught O 10 Close the toner cover using the tab Table of Contents oO Q Back Previous Next Before Using the Machine When feeding paper from the multi purpose tray Document and Paper Copying Sending and Receiving Printing and Scanning 15 Hold both sides of the jammed paper and slowly bey pull it out in the direction of the arrow he When feeding paper from the paper cassette Remote UI System Manager Settings Q WET Celie ete ary Troubleshooting j 4 Table of Contents Before
46. Action The memory is full Print send or delete any documents stored in memory The USB memory is full of data or the number of Action file limit has reached Get enough space in the USB memory or Action organize your destination folder from your computer Back Previous The same file name exists when you are scanning a document to a USB memory Press OK and rename the file Some kind of error has occurred in the machine when you are scanning a document to a USB memory e g the USB memory is disconnected from the machine or file system is not supported Make sure that the USB memory is inserted correctly to the machine or file system is supported Press OK and try again The memory for image data is full when sending documents Wait a few moments and then try sending again after other send jobs are complete Erase documents stored in memory If the machine still does not operate normally turn the main power OFF and then back ON Before Using the Machine Document and Paper Copying ar Remote UI ete e Troubleshooting j Table of Contents Action Action Action The send operation was interrupted because the size of the image data is larger than that specified in lt MAX TX DATA SIZE gt in lt E MAIL I FAX gt in lt COMMUNICATIONS gt in lt SYSTEM SETTINGS gt Change the setting for lt MAX TX DATA SIZE gt in lt E MAIL I FAX gt in lt COMMUNICATIONS gt in lt S
47. Back Previous Next 14 Press lt or gt to select lt ON gt then press OK 15 Press Stop Reset to return to the standby mode 16 Restart the machine Dedicated Port To set or browse detailed information on the machine with a Canon printer driver or utility set lt DEDICATED PORT gt to lt ON gt note If you want to use a Canon printer driver or utility select lt ON gt for both lt USE SNMP gt and lt DEDICATED PORT gt You can restrict the IP addresses of computers on which items can be set or browsed If you restrict the IP addresses it is not possible to use the Remote UI to set or browse detailed information on computers other than those whose IP addresses are allowed even if both lt USE SNMP gt and lt DEDICATED PORT gt are lt ON gt For details see IP Address Range Settings on p 6 39 oO Q Back Previous Next Before Using the Machine 1 Press Additional Functions Document and Paper Press lt or gt to select lt SYSTEM Ae SETTINGS gt then press OK opying If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Le lave E ae Receiving Press lt or gt to select lt NETWORK SETTINGS gt then press OK Printing and Scanning Press lt or gt to select lt DEDICATED on PORT gt then press OK r Press lt o
48. Book 4 12 Forwarding 4 41 7 15 Forwarding errors Setting how to handle 8 15 G Glossary 11 57 Group addresses Adding destination 4 16 Changing name 4 18 Deleting destination 4 17 Deleting group 4 18 Registering group 4 15 Using 4 22 GROUP DIAL LIST 11 54 H Help button 7 5 Hook key 1 9 4 25 Before Using the Machine Document and Paper Copying E Remote UI Maintenance ay Troubleshooting i j C Table of Contents l ID key 1 7 If a power failure occurs 10 55 If you cannot solve a problem 10 56 Image quality Copying 3 4 Faxes 4 6 Image Quality key 1 7 Import Export function About the Import Export function 7 27 Exporting the Additional Functions settings 7 32 Exporting the Address Book 7 27 Exporting the User Management Data 7 29 Importing the Additional Functions settings 7 33 Importing the Address Book 7 28 Importing the User Management Data 7 30 J Jams Document 10 3 Paper 10 5 Job management About the job management 7 7 Activity log 7 8 Print jobs 7 7 Job recall 4 27 Job status button 7 5 L LCD Display 1 8 Messages 10 13 Standby mode 1 10 Legal 2 7 Letter 2 7 Loading Document 2 4 Envelopes 2 10 Paper 2 10 Log In Out key 1 7 Log in mode 1 11 M Machine Checking status 7 6 Customizing settings 7 35 Machine components 1 3 Machine management 6 44 Machine settings 11 4 Main operation panel 1 6 Main power switch 1 4 Maintaining the toner cartridge 1 14 Mai
49. Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resources Becoming a part of this worthwhile program is easy When your cartridge is of no further use simply follow the instructions detailed for U S or Canadian residents We appreciate your support of The Canon Cartridge Recycling Program Working together we can make a significant contribution to a cleaner planet O Q Back Previous Next efore Using the Machine Cartridges collected through this program are not refilled E U S A PROGRAM B z Document and Paper You are not entitled to a tax deduction or rebate for the return of empty cartridges Packaging Copying This program may be modified or discontinued without notice Option A 1 Single Box Return The Clean Earth Campaign Repackage the empty cartridge utilizing the wrapper and pulp Sending and al mould end blocks from the new cartridge s box Receivi I ra Place the empty cartridge in the box of your new cartridge Seal Printing and eae the box Scanning OAS ae do a ee a SORER ETTEN as S NATURE THE CANON LE PROGRAMME r Des CaRTOUCHES DE CANON Remote UI System Mana Settings Option B Volume Box Return Maintenance We encourage you to use this option as a more efficie
50. Contents 7 Press or gt to select the resolution then press OK E mail B amp W lt 200X200dpi gt lt 300X300dpi gt lt 400X400dpi gt lt 600X600dpi gt lt 150X150dpi gt lt 200X100dpi gt E mail Color lt 200X200dpi gt lt 300X300dpi gt lt 100X100dpi gt lt 150X150dpi gt File server B amp W lt 200X200dpi gt lt 300X300dpi gt lt 400X400dpi gt lt 600X600dpi gt lt 150X150dpi gt lt 200X100dpi gt File server Color lt 200X200dpi gt lt 300X300dpi gt lt 100X100dpi gt lt 150X150dpi gt note If lt PDF COMPACT gt is selected as the file format only lt 300X300dpi gt can be selected for sending color images attached to an e mail message Press lt or gt to select the original type then press OK lt TEXT PHOTO gt For documents that contain text and photos lt TEXT gt For text documents lt PHOTO gt For documents that contain fine text or photos note If you have selected lt PDF COMPACT gt as the file format in step 5 the original type is automatically set to lt TEXT PHOTO gt Skip to step 9 O Q Back Previous Press Start When you set the documents on the platen glass press lt or gt to select the document size then press Start for each document When scanning is complete press OK to start sending note When lt TIME OUT gt is set to lt ON gt in lt TX SETTINGS gt in lt FAX SETTINGS gt
51. Copying Sending and aaea Department User ID Management ipa and Procedure before Using the Machine canning Procedure after Using the Machine Toner Cartridge Remote UI Maintaining the Toner Cartridge Checking the toner level System Manager s Timer Settings Settings Q REA Setting the Sleep Mode i Setting Time Zone Troubleshooting EE Setting Daylight Saving Time Table of Contents O Q Back Previous Next Before Using the Machine 2 Document and Papel ssssssssisssssssssssosscsscscsssssscsssoscosssssssossssssssdssosscosssssossassas sssssssscssissssssasasssssss Z7 anes Document Requirements Copying Scanning Area Sending and Loading Documents Receiving Printing and Scanning Remote UI System Manager Settings Q Maintenance tat Troubleshooting j CED Paper Requirements Printable Area Loading Paper Table of Contents O Q Back Previous Next C Machine 3 COPYING Breremerreer re errr na EEEN rr errr ry od Document and Paper eae Basic Copying Method C i Sending and Receiving A Density Image Quality Zoom Ratio Printing and Scanning Advanced Copy Features e 2 on 1 Combination Reserved Copy System Manager settings Printing a Sample Page WET Cele R Canceling Copy Jobs ee Checking and Deleting Jobs Checking and Deleting Copy Jobs T O Table of Contents O Q Back Previous Next C Machine oo 4 Sending an
52. End User Mode or Administrator Remote UI a for the User ID Administrator Mode Password Enter a character 32 characters Display Name Enter the user name Sy Mana maximum E mail Address Enter the e mail address of the user Settings Confirm Enter the password again If the character you enter here is different from the Maintenance character entered for Password an error dialog box appears Troubleshooting j Table of Contents O Q Back Previous Next Before Using the Machine Click Settings Select Enable Department ID Management Document and Paper or Enable User Management gt click OK to sen activate the management mode Copying l Sending and Receiving Printing and Scanning ey Remote UI Enable Department ID When this check box is selected Management Department ID Management becomes enabled When enabled system Manager the user must enter the Department Settings ID and password in order to execute jobs perform operations on Remote A UI and use functions such as Copy Fax and Scan This enables you to keep track of the total number of prints by department and set impression limits CE Table of Contents Enable User Management Accept Print Jobs with Unknown Ids Clear All Counts aus Troubleshooting j EOE Table of Contents When this check box is selected User Management becomes enabled When en
53. ID Change List View appears when both the department ID management and user ID management are activated You need to activate both the department ID management and user ID management to delete the user ID aa Troubleshooting o EE Table of Contents Before Using the Machi Document and Paper Copying a Table of Contents Import Export Function The Remote Ul enables you to save the Address Book and other settings information such as a file that can be loaded into the machine when needed This function is useful when you want to use the same settings on another machine and for backing up The Import Export function is intended for data exchange and is available only through the Remote UI A CAUTION The Import Export operation may take more than a few minutes to complete Do not turn the machine s main power off until the operation is complete Otherwise the machine may malfunction note If the machine is in the Sleep mode press Energy Saver on the operation panel to cancel the Sleep mode before performing an Import operation During an Export operation the screen display does not change until the operation is complete Do not click Start Export while the hourglass or pointer indicates that the operation is still being processed Import Export is displayed only when you are in the Administrator Mode O Q Back Previous Next E Saving the Address Book You can stor
54. Manager Settings Telephone Problems Maintenance A Network Problems If a Power Failure Occurs j O Table of Contents O Q Back Previous Next Before Using the Machine If You Cannot Solve a Problem D tandP E Cust mer Support U S A ccs cccsstctsrensmrsicsreee teint AERE 10 56 Customer Support Canada Copying Sending and 11 N LaLe A E EE E E O O E E A ER 1 1 Receiving Machine Settings Printing and Scanning Printing USER S DATA LIST Accessing the Setting Menu Setting Menu Remote UI PAPER SETTINGS VOLUME CONTROL System Manager COMMON SETTINGS Settings 3 COPY SETTINGS ADDRESS BOOK SEM sssssissssssssssessavanustassseenstoacaandentescinsaynasani nueaveseayencostais ro uranaaaners 11 19 J Table of Contents O Q Back Previous Next Before Using the Machine TIMER SETTINGS fae ADJUST CLEANING REPORT SETTINGS Sending and Summary of Reports and Lists Receiving Printing Reports Automatically Printing and Scanning TX REPORT RX REPORT Lek 2 Printing Reports and Lists Manually Printing ACTIVITY REPORT Saas A Printing 1 TOUCH LIST CODED DIAL LIST and GROUP DIAL LIST lt Printing 1 TOUCH LIST 2 CODED DIAL LIST 2 Maintenance bee ay Checking and Deleting Jobs Checking and Deleting Report Jobs 0 j T O Table of Contents O Q Back Previous Next efore Using the Machine B z Document and Paper Copying Sending and Receiving Printing and Scannin
55. Min 105 x 148 5 mm Onion skin or thin paper Weight Max 4 4 Ib 2 kg 11 to 28 Ib bond Documents with staples or paper clips attached 40 to 105 g m Paper printed with a thermal transfer printer g Maintenance Quantity 1 sheet Max 35 sheets e Max 10 sheets for LGL Transparencies documents Troubleshooting 1 When copying a transparent document such as tracing paper 0 or transparencies use a piece of plain white paper to cover the document after placing it face down on the platen glass 2 21 Ib bond 80 g m paper Document Requirements Wrinkled or creased paper Table of Contents O Q Back Previous Next Before Using the Machine Document and Paper Scanning Area Make sure your document s text and graphics fall within the Copying shaded area in the following diagram Note that the margin widths listed are approximate and there may be slight variations in actual use Sending and wo 1 8 2 mm Receiving Printing and Scanning Remote UI System Manager Settings Q Sau e Troubleshooting Table of Contents O Q Back Previous Next Before Using the Machine Copying E On the Platen Glass 3 Align the document with the appropriate paper size marks Sending and 1 Lift up the ADF Receiving Printing and Scanning ces Loading Documents ted i Remote UI 4 If your document does not match any
56. O Q Back Previous Next E Reserved Copy You can make copy settings and scan documents even if the machine is currently printing The scanned documents are processed after the current job is complete 1 Set documents Place the first page on the platen glass if you are not using the ADF Press COPY Set the desired copy mode and quantity 1 to 99 then press Start You can reserve up to 5 copy jobs with different settings for each job When you set the document on the platen glass press Start for each document O Q Back Previous Next Before Using the Ma Document and Paper This machine provides you to print a sample page You can use Copying this function to test how the printouts will look with current settings HOG ng The paper size must be LTR or A4 The paper type must be Plain Paper 17 to 21 Ib 64 to 80 g m If the paper setting is not appropriate or the paper is not loaded correctly printing does not start without any error massages You cannot cancel printing a sample page once printing has started You cannot use this function while making copies scanning documents or printing reports or lists Printing a Sample Page 1 Press COPY 2 Press and hold OK The sample page will be printed on the both sides of the paper Troubleshooting j Table of Contents O Q Back Previous Next Before Using the Machine Document and Paper Canceling Co
57. Paper Copying CHP Remote UI Maintenance Sy Troubleshooting i j u Table of Contents 6990 OF i L Back Previous Next oal ADDRESS BOOK SET E MAIL Registers e mail addresses E MAIL ADDRESS Registers the recipient s e mail address max 120 digits NAME Registers the recipient s name max 16 characters including spaces Registers SMB addresses HOST NAME Registers the name of the file server max 120 characters NAME Registers the recipient s name max 16 characters including spaces FILE PATH Registers the path to the file server max 120 characters 4 LOGIN NAME Registers the login name to access the file server max 24 characters 5 PASSWORD Registers the password to access the file server max 14 characters 2 CODED SPD DIAL Registers the destinations for coded dial codes Up to 192 destinations can be registered See Storing Editing One Touch Keys Coded Dial Codes on p 4 10 FAX 1 TEL NUMBER ENTRY Registers fax numbers Registers the recipient s fax number max 120 digits including spaces 2 NAME Registers the recipient s name max 16 characters including spaces O Q Back Previous Before Using the Machine ADDRESS BOOK SET Document and Paper 3 OPTIONAL SETTING Sets the optional settings for sending faxes Copying OFF The optional setting is n
58. Previous Next Press lt or gt to select lt FIX UNIT CLEANING then press OK Press to select lt YES gt Cleaning starts When finished press Stop Reset to return to the standby mode note Use standard paper as the cleaning paper Throw away the cleaning paper after use E Scanning area Keep the scanning area clean to avoid dirty copies or faxes to be sent Platen glass 1 Open the ADF Before Using the Machine Document and Paper Copying ing ay Remote UI System Manager Settings Maintenance aero Troubleshooting 0 j O Table of Contents 2 Clean the platen glass and the underside of the ADF with a cloth dampened with water Then wipe the area with a soft dry cloth Do not dampen the cloth too much as this may tear the document or damage the machine oO Q Back Previous Next 3 Close the ADF A CAUTION Be careful not to get your fingers caught ADF If your documents have black streaks or appear dirty after copying them using the ADF this may be caused by pencil lead rubbing off the documents and onto the roller Clean the ADF scanning area and roller 1 Turn off the main power switch and disconnect the power cord Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings ETE S Troubleshooting 0 j CED
59. Remote UI _ PRINT LIMIT Sets if the print limit is used OFF ON 000000 999999 System Manager Settings R 3 ERASE Erases the department ID and password Press to select lt YES gt If you do not want to erase all settings press to select lt NO gt Maintenance 3 ts 2 PAGE TOTALS Displays clears and prints counter information Troubleshooting j Table of Contents Before Using the Machine Document and Paper Copying ay Remote UI Maintenance ty Troubleshooting 0 j __11 Table of Contents Back Previous SYSTEM SETTINGS 1 VIEW PAGE TOTALS Displays how much paper was used by each department 1 TOTAL PRINT 2 COPY 3 SCAN 4 COLOR SCAN 5 PRINT 2 CLEAR ALL TOTAL Clears counter information Press to select lt YES gt If you do not want to clear the settings press gt to select lt NO gt 3 PRINT LIST Prints counter information Press to select lt YES gt If you do not want to print the list press gt to select lt NO gt 3 PDL JOBS W OUT ID Sets if print jobs from computers with unknown IDs are accepted or rejected ON Accepts print jobs from computers with unknown IDs OFF Rejects print jobs from computers with unknown IDs 4 MANAGE USER ID Sets if the user ID management is used OFF ON 5 NETWORK SETTINGS Sets the network setting See Chapter 6
60. System Manager COPY SETTINGS Settings R TX RX SETTINGS Maintenance maeme C ee u PRINTER SETTINGS 0 j u Table of Contents CD Machi TIMER SETTINGS REPORT SETTINGS na SYSTEM SETTINGS Sending and E Summary of Reports and Lists eE Printing Reports Automatically __ o RX REPORT Lek 2 ACTIVITY REPORT System Manager Printing Reports and Lists Manually Setti q sesno 8 Printing ACTIVITY REPORT Maintenance Gavin a Printing 1 TOUCH LIST CODED DIAL LIST and eee g na Printing 1 TOUCH LIST 2 CODED DIAL LIST 2 U Table of Contents oO Q Back Previous C Machine Checking and Deleting Jobs Document and Paper E Checking and Deleting Report Jobs cr Checking Remaining Memory Le lave Relate Glossary Receiving Printing and Scanning Remote UI System Manager Settings Maintenance ty Troubleshooting j S Table of Contents Q Back Previous Before Using the Machine E Machine Settings You can adjust the machine settings from the Setting Menu to customize the way the machine works To see the list of the current settings print out USER S DATA LIST Accessing the Setting Menu Copying Sending and Receiving Printing and Scanning e Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents Printing USER S DATA LIST Press Additional Functions Press lt or gt to selec
61. The URL for a web page would look something like this http www w3 org default html Here http indicates that a web page is being accessed http www w3 org is the address of the server containing the web page and default html is the file name under which the web page is stored on the server Vector Graphics See Raster O Q Back Previous Next W WAN Wide Area Network A geographically widespread network A WAN can be one large network or it can consist of a number of linked LANs Local Area Networks WINS Windows Internet Name Service A service for associating a NetBIOS name which is a computer name or printer name on a NetBIOS network with an IP address To use WINS a WINS server is required Before Using the Machine Document and Paper Copying E Remote UI Maintenance ay Troubleshooting i Ca Table of Contents Index Symbols amp Numerics 1 TOUCH LIST 11 54 1 TOUCH LIST 2 11 54 2 Sided key 1 6 2 on 1 combination 3 8 A Accepting print jobs with unknown IDs 8 12 Accessing the setting menu 11 4 ACTIVITY REPORT Printing automatically 11 51 Printing manually 11 53 Add Func button 7 5 Additional Functions key 1 6 Additional network settings 6 35 Address Book Deleting an address 7 11 E mail addresses 4 11 Editing and address 7 9 Fax numbers 4 10 File server addresses 4 12 Registering an address 7 10 Setting the password 8 17 Storing Editing 4
62. User ID Management Document and Paper ica Procedure before Using the Machine oes Procedure after Using the Machine Sending and Toner Cartridge Receiving Maintaining the Toner Cartridge nn Checking the toner level Scanning ey Timer Settings ec Setting the Sleep Mode Lek 2 Setting Auto Clear Time System Manager Setting Time Zone Setting Daylight Saving Time Ge oeg J 0 T O Table of Contents efore Using the Machine B Document and Paper Copying Sending and Receiving Printing and Scanning Remote UI System Manager Settings Maintenance ee Troubleshooting CED Table of Contents Machine Components O Q Back Previous Next ADF Automatic Document Feeder Holds documents and feeds them automatically into the scanning area Slide guides Adjust to the width of the document Document feeder tray Holds documents Document delivery tray Receives documents Operation panel Controls the machine USB memory port Insert the USB memory when using scanning to USB memory option Output tray Receives copies prints and faxes Paper cassette Loads the paper supply efore Using the Machine B F Document and Paper Copying Sending and Receiving Printing and Scanning e Remote UI System Manager Settings Maintenance D ory Troubleshooting 0 j CED Table of Contents oO Q Back Previous Scanning area Scans documents from the ADF Platen
63. Using the Machine PRINTER SETTINGS Document and Paper 6 PAGE LAYOUT Sets the printing layout Copying 1 BINDING Sets the binding position for two sided printing LONG EDGE SHORT EDGE Le lave E ae 2 MARGIN Receiving Sets the page margin in inches or millimeters INCHES 01 90INCHES 01 90INCHES mm 50 0mm 50 0mm Printing and Sets whether to collate the printouts automatically OFF ON Lea ERROR TIME OUT Remote UI ON Sets the length of time before the machine returns an error when no data is received from the computer Sets the error time out period SSEC 300SEC The error time out is off System Manager OFF Settings INIT PRINTER SET Restores all lt PRINTER SETTINGS gt to the default Press to select lt YES gt If you do not want to restore all settings press to select lt NO gt coat e Sets the PCL printer setting 10 PCL SETTINGS Troubleshooting 1 PAPER SAVE Table of Contents Sets whether to save blank pages OFF ON Back Previous Before Using the Machine PRINTER SETTINGS Document and Paper 2 ORIENTATION Sets the paper orientation PORTRAIT LANDSCAPE Copying FONT NUMBER Sets the default font typeface for the printer function using the corresponding font numbers 0 54 POINT SIZE Specifies a point size for the default font This item appears
64. Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings ETE S Troubleshooting 0 j CED Table of Contents 17 Close the front panel of the paper cassette O Q Back Previous Next 19 Open the rear cover This operation is required only when lt OPEN REAR COVER gt appears on the LCD display Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy Mana Settings Q Maintenance aero Troubleshooting 0 j CED Table of Contents 20 Hold both sides of the jammed paper and gently pull it out upward This operation is required only when lt OPEN REAR COVER gt appears on the LCD display 5 nd If the jammed paper is badly folded similar to the folds of an accordion ease the jammed paper loose and then pull it out from the machine O Q Back Previous Next 21 Close the rear cover This operation is required only when lt OPEN REAR COVER gt appears on the LCD display A CAUTION Be careful not to get your fingers caught note To reset the machine open the toner cover and then close it Before Using the Machine Document and Paper Copying ay Remote UI Maintenance at Troubleshooting 0 j O Table of Contents LCD Messages See the following whe
65. a power cut functions are limited as follows Receiving 3 You cannot send receive copy scan or print documents P gand You may not be able to make telephone calls using an external Scanning telephone depending on the type of telephone you use You can receive telephone calls using an external telephone depending on the type of telephone you use e Remote UI A NOTE To fully charge the built in battery it takes approximately 12 hours after when the main power switch is on If the built in battery is not fully Sy Mana charged the data may not be saved properly Settings R 0 E Troubleshooting j T n Table of Contents Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance ty Troubleshooting i j EOE Table of Contents If You Cannot Solve a Problem E Customer Support U S A If you cannot solve the problem after having referred to the information in this chapter contact Canon Customer Care Center at 1 800 828 4040 between the hours of 8 00 A M to 8 00 P M EST Monday through Friday and 10 00 A M to 8 00 P M on Saturday On line support for 24 hours is also available at the website http www canontechsupport com E Customer Support Canada Canon Canada Inc offers a full range of customer technical support options For step by step troubleshooting e mail technical support the latest driver or document downloads and answers to frequently asked
66. an external telephone that is not located near the machine You need to dial a remote receiving ID number to start remote reception Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning 5 Remote UI System Manager Settings R Maintenance ty Troubleshooting 0 j Table of Contents Remote Ul Remote User Interface UI allows you to remotely perform machine functions from a computer connected to the network using web browser software Many functions that are done physically at the Canon machine s operation panel can be done via software at a networked computer using a web browser such as Microsoft Internet Explorer Report A document printed by the machine and containing information about the documents it has sent or received Resolution The density of dots for any given output device Expressed in terms of dots per inch dpi Low resolution causes font characters and graphics to have a jagged appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 600 x 600 dpi RIP Raster Image Processor The hardware and or software functions of a printer that convert vector graphic descriptions from a computer into raster graphic images that can be printed Rotary pulse A telephone dialing system where a dial is rotated to s
67. and Paper Cancel an ongoing job sending or receiving as follows Copying 1 Press Stop Reset Sending and 2 When the lt STOP KEY PRESSED gt message Receiving appears press OK Printing and When scanning using the ADF Scanning STOP KEY PRESSED tas yy Rane a When scanning using the platen glass Canceling TX RX Jobs Remote UI STOP KEY PRESSED System Manager When the lt CANCEL gt message appears press Maintenance to select lt YES gt J CANCEL lt YES Troubleshooting 4 Table of Contents Before Using the Machine Document and Paper Copying CHP Remote UI System Manager Settings R Maintenance ty Troubleshooting i j EOE Table of Contents Checking and Deleting Jobs System monitor enables you to view the transmission and reception results monitor the status of the send and receive jobs currently being processed E Checking Transmission Reception Results 1 Press System Monitor repeatedly to select lt TX RX LOG gt then press OK note If you set lt CHECKING THE LOG gt to lt OFF gt in lt SYSTEM SETTINGS gt transmission reception result does not appear in the LCD Press lt or gt to view the required transmission reception result Press Stop Reset to return to the standby mode Back Previous E Checking the Arrival of I Fax The machine regularly checks for the arrival of l fax Howeve
68. and brand names are registered trademarks trademarks or service marks of their respective owners Copyright Copyright 2007 by Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system Ey or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or e otherwise without the prior written permission of Canon Inc Remote UI Disclaimer The information in this document is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR Maintenance NON INFRINGEMENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR e EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Troubleshooting j Table of Contents O Q Back Previous Next C Machine Deum Paper f 1 Before Using the Machine ae coe Machine Components pep ord Operation Panel Receiving Ta Main Operation Panel Printing and eee ea Send Fax Operation Panel LCD Standby Mode ene amar Send Fax Mode Ea Scan Mode Ca 091 Mode e en 0 Table of Contents oO Q Back Previous Next aame J Machine Department
69. appears For Windows Vista Click Start on the Windows task bar gt right click Network Properties gt Manage network connections right click Local Area Connection gt Properties Confirm that Client for Microsoft Networks File and Printer Sharing for Microsoft Networks and Internet Protocol Version 4 TCP IPv4 are all selected If any of these functions is not selected select it now Back Previous For Windows 2000 Right click the My Network Places icon on the desktop gt click Properties to open the Network and Dialup Connections window Confirm that Client for Microsoft Networks File and Printer Sharing for Microsoft Networks and Internet Protocol TCP IP are all selected If any of these functions is not selected select it now For Windows XP Click start on the Windows taskbar gt right click My Network Places gt click Properties to open the Network Connections window Confirm that Client for Microsoft Networks File and Printer Sharing for Microsoft Networks and Internet Protocol TCP IP are all selected If any of these functions is not selected select it now For Windows Server 2003 Click Start on the Windows taskbar Control Panel gt Network Connections gt Right click the Local Area Connection icon gt click Properties to open the Local Area Connection Properties dialog box Confirm that Client fo
70. cartridge set lt CONT PRINTING gt to lt KEEP PRINTING gt in lt RX SETTINGS gt of lt TX RX COMMON SET gt in lt TX RX SETTINGS gt See Setting Menu on p 11 6 A CAUTION When lt CONT PRINTING gt is set to lt KEEP PRINTING gt the printed documents may be light or blurred because of lack of toner The data is erased when the documents are printed out so you can not print the same documents again Do not touch the rollers and parts which have labels CAUTION Hot surface avoid contact on They become very hot during use note When the toner level is low by pressing Toner Gauge replace the toner cartridge Back Previous E Redistributing Toner 1 Lift the scanning platform until it is locked A You will hear an audible click Open the toner cover B using the knob which covers over on dent A N EN Aij Silt Yk O Q Back Previous Next Remove the toner cartridge 5 Hold the toner cartridge by its handle Document and Paper The arrow A on the toner cartridge should be facing away from you gt and pointing down Copying zs __ Gently rock the toner cartridge five or six times to distribute toner evenly Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged note Always hold the toner cartridge by
71. connectivity If LMHOSTS lookup is enabled it applies to all connections for which TCP IP is enabled F Enable LMHOSTS lookup Import LMHOSTS NetBIOS setting O Default System Ma nager Use NetBIOS setting from the DHCP server If static IP address is Settings 3 Specify the NetBIOS settings wed gD are trina NeBS er Remote UI For Windows Vista Disable NetBIOS over TCP IP Maintenance Double click Internet Protocol Version 4 TCP IPv4 to open the Internet Protocol Version 4 TCP IPv4 Properties dialog box gt 7 in the General sheet click Advanced Ok Cancel Troubleshooting In the Advanced TCP IP Settings dialog box click the WINS tab cc in the WINS sheet click Enable NetBIOS over TCP IP Click OK until all the dialog boxes are closed Restart the computer if prompted Table of Contents Before Using the Ma Document and Paper Copying Troubleshooting 0 j Table of Contents 4 Confirm the computer name note For Windows Vista click Continue to proceed if the User Account Control dialog box appears For Windows Vista Click Start on the Windows taskbar gt right click Computer gt Properties gt Advanced system settings Click the Computer Name tab to display the Computer Name sheet Click Change gt More in the Computer Name Changes dialog box In the DNS Suffix and NetBIOS Computer Name dialog box confirm Ne
72. correct If information about a device on an external network is set on the DNS server on the network to which the machine is connected check the settings Detailed information concerning the machine cannot be set or browsed using the Remote UI or utility A Are the settings for lt SET IP ADD RANGE gt correct If the settings for IP Address Range Settings do not permit the IP address of a computer on which the Remote UI or utility is used you cannot set the machine setting items or browse information on the machine Check the settings for lt SET IP ADD RANGE gt See IP Address Range Settings on p 6 39 Before Using the Machine Document and Paper Copying E Remote UI Maintenance ty Troubleshooting i j E Table of Contents Are the settings for lt PERMIT RX MAC ADD gt correct If the MAC address of a computer specified in lt PERMIT RX MAC ADD gt is not correct you cannot set the machine setting items or browse information on the machine Check the settings for lt PERMIT RX MAC ADD gt See RX MAC Address Settings on p 6 40 Is lt USE SNMP gt or lt DEDICATED PORTS is to lt OFF gt Set lt USE SNMP gt and lt DEDICATED PORT gt to lt ON gt See SNMP on p 6 8 Does the SNMP community name match If you use an SNMP community name different from the one stored in the machine to access the machine from a utility the utility will not detect the machine In
73. correctly D Wl DHCP Remote UI Dynamic Host Configuration Protocol A protocol that automatically specifies the network settings of a client on a TCP IP network Many Calling Tone This is a signal sent by fax machines to identify the call of the settings required to set up TCP IP which is the standard System Manager as an incoming document When the receiving fax detects this signal protocol of the Internet can be made automatically Settings it automatically starts to receive the fax transmission The majority of DNS e fax machines in use today can send and detect CNG signals i Domain Name System The system that associates the IP address Maintenance Coded Dial Codes assigned to a computer with the domain name e A method to specify a destination registered in Address Book Press Coded Dial and a three digit code using the numeric keys Troubleshooting j Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning 3 Remote UI System Manager Settings Maintenance ty Troubleshooting i j Table of Contents DNS server Domain Name System server A server which maintains a database that translates the domain names of Internet servers such as www w3 org into Internet Protocol IP addresses such as 18 176 0 26 This enables clients to connect to a server with a host name rather than a numeric IP address Document The sheet of pap
74. do not want to print the list press to select lt NO gt O Q Previous Before Using the Machine Checking and Deleting Jobs System monitor enables you to monitor the status of the report Copying jobs currently being processed Sending and Checking and Deleting Report Jobs Receiving 1 Press System Monitor repeatedly to select Printing and lt REPORT STATUS then press OK Scanning 2 Press lt or gt to scroll through the job list When you delete the report job press OK twice then press lt to select lt YES gt Remote UI System Manager Settings R Maintenance TG Troubleshooting j Press Stop Reset to return to the standby mode Table of Contents oO Q Back Previous Next Peters Machine o o o Checking Remaining Memory You can check the remaining memory according to the status of Copying the machine a 1 Press System Monitor repeatedly to select Sending and lt AVAIL MEMORY gt then press OK to confirm Receiving the remaining memory Ex Printing and Scanning AVATLABLE MEMORY 75 Ee Press Stop Reset to return to the standby mode Remote UI System Manager Settings Q Maintenance sty Troubleshooting j E Table of Contents Before Using the Machin Document and Paper Copying R Troubleshooting j 4 Table of Contents Glossary Numeric 10Base T The Ethernet standard supporting data
75. document using the ADF Press OK then set the document again Some kind of error has occurred in the machine Turn off the main power switch wait for more than 10 seconds then turn it on again If the message persists turn off the main power switch disconnect the power cord and contact Canon Customer Care Center A cover is open Check the cover and make sure that it is completely closed Before Using the Machine Document and Paper Copying er Remote UI Maintenance eat Troubleshooting 0 j i Table of Contents TONER LOW PREPARE NEW TONER Action The toner is running low Prepare a new toner cartridge UNKNOWN USB DEVICE Action USB MEMORY FULL Action A USB device which is not supported e g USB mouse USB keyboard is connected to the USB memory Do not connect anything other than a USB memory The USB memory is full of data or the number of file limit has reached Get enough space in the USB memory or organize your destination folder from your computer USB USB PORT ERROR O Q Back Previous Next TURN POWER OFF gt ON Action A USB memory error or USB memory port error has occurred Disconnect the USB memory from the USB memory port turn off on the main power switch and connect the USB memory again If the message appears after connecting the USB memory to the USB memory port the USB memory may have problem If the message persists after turn
76. filter lt ON gt Enables a MAC address filter note If you select lt ON gt you will be unable to access from MAC addresses which have not been specified Press lt or gt to select from lt PERMIT RX ADD1 gt through lt PERMIT RX ADD5 gt then press OK 600 Back Previous Next baal Use the numeric keys to enter the MAC address of the computer allowed to access the machine then press OK Repeat step 7 and 8 to specify other MAC addresses 9 Press Stop Reset to return to the standby mode 10 Restart the machine E Startup Time Settings If you connect the machine to a switching hub it may not be able to connect to a network even though your network settings are set correctly This occurs because the spanning tree process performed between switching hubs prevents them from communicating with each other immediately after the machine connects to a switching hub In this case use the following procedure to delay the startup of network communication 1 Press Additional Functions O Q Previous Next Before Using the Machine Press lt or gt to select lt SYSTEM Document and Paper SETTINGS gt then press OK If the System Manager ID and System Password have been set enter 7 the System Manager ID and System Password using the numeric Copying keys then press Log In Out ID Press lt or gt to select lt NETWORK Le ae Ee SETTINGS gt then press OK
77. glass Place documents Output tray extension Extends for the output tray Paper stopper Prevents the paper from falling off the output tray Open the paper stopper from its original position for LTR A4 paper For LGL paper pull out the output tray extension first and then open the paper stopper Slide guides for multi purpose tray Adjusts to the width of the paper Paper guide rail Holds the paper supply Dust cover Protects the paper supply in the paper cassette from the dirt and dust Multi purpose tray Feeds paper when you insert one by one manually Scanning platform Open this platform when replacing the toner cartridge or clearing paper jams Main power switch Turns the power on or off oO Q Back Previous Next Before Using the Machine Ethernet port Document and Paper Connect the network cable USB port Connect the USB Universal Serial Bus cable Copying Rear cover S Open this cover when clearing paper jams Power socket Connect the power cord Telephone line jack Printing and i Connect the external telephone cable Scanning External device jack i Connect an external device Sending and Receiving Remote UI System Manager Settings Maintenance Troubleshooting Table of Contents Back Previous Before Using the Machine Document and Paper Copying E Main Operation Panel L M Le lave E ae _ Receiving Address Boo amp Ifilarge t
78. icon of the printer you installed For Windows Vista Click Start on the Windows task bar gt Control Panel gt Printer under Hardware and Sound For Windows 2000 Click Start on the Windows task bar gt Settings Printers For Windows XP Professional Server 2003 Click start on the Windows task bar Printers and Faxes For Windows XP Home Edition Click start on the Windows task bar gt Control Panel Printers and Other Hardware gt Printers and Faxes 2 Delete the print job For deleting all the print jobs Click Printer gt Cancel All Documents For the specified job Right click the specified print job Cancel O Q Back Previous Next E Machine For Windows 98 Me 1 Click Start on the Windows task bar gt Settings gt Printers gt double click the icon of the printer you e installed Copying Delete the print job For deleting all the print jobs Click Printer gt Purge Print Documents S ing and For the specified job R g Right click the print job you want to delete gt g Cancel Printing Remote UI System Manager Settings Q Maintenance ree Troubleshooting j E Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning Remote UI System Manager Settings R Maintenance TG Troubleshooting j T n Table of Contents Tele
79. its handle Troubleshooting j Table of Contents Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning e Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents 6 Insert the cartridge so that the protrusion on the right side of the toner cartridge A fits into the guide B located on the right side of the machine and slide it down parallel to the guide Push the toner cartridge to make sure it is properly set in the machine 600 0 Back Previous Next Close the toner cover using the tab A CAUTION Be careful not to get your fingers caught Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance eee sty Troubleshooting j D Table of Contents E Replacing the Toner Cartridge with a New One 1 Lift the scanning platform until it is locked A You will hear an audible click 2 Open the toner cover B using the knob which covers over on dent A O Q Back Previous Next Remove the toner cartridge Remove the new toner cartridge from the protective bag Save the protective bag You may need it later when you remove the toner cartridge from the ma
80. j Specifies the IP address range lt START IP ADDRESS gt and lt END IP ADDRESS gt must be entered for each setting 1 IP ADDRESS 1 2 IP ADDRESS 2 3 IP ADDRESS 3 4 IP ADDRESS 4 n Table of Contents Before Using the Machine Document and Paper Copying ay Remote UI Maintenance ty Troubleshooting 0 j __11 Table of Contents Q Back Previous SYSTEM SETTINGS 12 PERMIT RX MAC ADD Sets whether to activate a MAC address filter OFF Disables MAC address filter ON Specifies a MAC address filter to access MAC address must be entered for each setting 1 PERMIT RX ADD1 2 PERMIT RX ADD2 3 PERMIT RX ADD3 4 PERMIT RX ADD4 5 PERMIT RX ADD5 2 USE SMB CLIENT Sets the SMB settings to use the machine on a NetBIOS network OFF SMB client is not used ON SMB client is used SERVER Enters the NetBIOS name of the machine WORKGROUP Enters the name of the workgroup the machine belongs to COMMENT Enters a comment about the printer LM ANNOUNCE Sets if the machine notifies the LAN Manager of its existence OFF ON Before Using the Machine Document and Paper Copying Lay Remote UI Maintenance ty Troubleshooting i j CE Table of Contents Back Previous SYSTEM SETTINGS 3 SNMP SETTINGS Sets detailed information about SNMP 1 U
81. monitor conditions Copying Sending and Receiving of network printers ascertain online offline status error status the amount of paper in paper cassette verify information on mounted Printing and Scanning fonts and other readings All the functions that are conventionally O conducted through the operation panel of the respective machines can be performed from one location NetSpot Console A Web browser based version of NetSpot It can be used to browse and manage network devices Numeric keys The round numbered keys on the operation panel marked the same as a standard telephone keypad Press them to perform regular dialing or to specify the e mail addresses not stored in Address Book You also use the numeric keys to enter characters and numbers during registration and for entering coded dial codes Remote UI System Manager Settings O Maintenance One Touch keys The numbered keys on the operation panel that may be registered as single or a group of destinations Once a destination or group of Troubleshooting j destinations is registered you press one key to specify the entire number address or group Table of Contents Back Previous Paper feed Refers to guiding a sheet of paper into the machine s paper path Paper feeder The device in the machine that feeds recording media into the machine for printing copied or sent documents Pause A timing entry required for registering certain long dis
82. name of the domain name then press OK Receiving host name F DOMAIN NAME 16 Press Stop Reset to return to the standby System Manager org company com mode Setti q aek 17 Restart the machine EN e Troubleshooting 0 j Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE T Troubleshooting 0 j u Table of Contents WINS Settings WINS Windows Internet Name Service is a service used for associating a NetBIOS name which is a name of a computer or a printer on a NetBIOS network with a unique IP address 1 2 Press Additional Functions Press lt or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt NETWORK SETTINGS gt then press OK Press lt or gt to select lt TCP IP SETTINGS gt then press OK Press lt or gt to select lt CONFIGURE WINS gt then press OK Press lt or gt to select lt WINS RESOLUTIONS gt then press OK 600 0Ff L Back Previous Next kal Press lt or gt to select lt ON gt or lt OFF gt then press OK lt OFF gt Does not resolve t
83. not assigned to the machine by the DHCP RARP or BOOTP server Check lt TCP IP SETTINGS gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt Or wait a while and then try sending again O Q Back Previous Next A timeout error occurred while the machine was communicating with the SMTP server to send an e mail message Check that the SMTP server is functioning normally or check the network status The SMTP server returned an error while trying to connect The destination is not correct An error occurred on the server side during transmission to a file server Check that the SMTP server is functioning normally Check the network status Check the destination setting Check the status and setting of the file server Before Using the Machine Document and Paper Copying CHP Remote UI System Mana Settings R Maintenance ty Troubleshooting 0 j 4 Table of Contents Action Action Action The name of the SMTP server or POP server in lt E MAIL I FAX gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt is incorrect Check the name of the SMTP server or POP server in lt E MAIL I FAX gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt The DNS server name in lt DNS SETTINGS gt in lt TCP IP SETTINGS gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt is incorrect Check the DNS server name in lt DNS SETTINGS gt in lt TCP IP SETTINGS gt in lt NETWORK SETTINGS gt i
84. of Contents 6 Press lt or gt to select lt ACCESS TO DEST gt then press OK Press lt or gt to select lt REST REDIAL CALL gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK Press Stop Reset to return to the standby mode E Restricting Broadcasting You can specify whether or not to allow sending the documents to multiple recipients 1 2 Press Additional Functions Press lt or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID 60 0f Back Previous Next pe Press lt or gt to select lt ACCESS TO DEST gt then press OK Press or gt to select lt REST MULTI DEST gt then press OK Press lt or gt to select lt OFF gt lt PROHIBIT gt or lt CONFIRMATIONS then press OK lt OFF gt Allows sending the documents to multiple recipients lt CONFIRMATION gt The message appears after pressing Start to confirm whether or not to send documents to multiple recipients The message only appears when fax numbers are included in the recipients lt PROHIBIT gt Does not allow sending the documents to multiple recipients Press Stop Reset to return to the standby mode Before Using the Machine Do
85. pressing Start after the preset time for this setting is elapsed Troubleshooting j Table of Contents Before Using the Machine a 1 Ea Troubleshooting 6 j __11 Table of Contents Basic Receiving Method Follow this procedure to set the machine for receiving faxes Press Additional Functions Press lt or gt to select lt TX RX SETTINGS gt then press OK Press lt or gt to select lt FAX SETTINGS gt then press OK Press lt or gt to select lt RX MODE then press OK Back Previous Press lt or gt to select the receive mode then press OK lt FaxOnly gt Answers all calls as faxes lt FaxTel gt Switches between fax and voice calls automatically if an external telephone is connected to the machine For optional settings see FaxTel Optional Settings on p 4 36 lt AnsMode gt Receives faxes automatically and records voice messages lt DRPD gt Distinctive Ring Pattern Detection Distinguishes between fax and voice calls using distinctive ring patterns Select the ring pattern assigned by your telephone company For optional settings see DRPD Optional Settings on p 4 37 lt Manual gt Does not answer any calls You have to manually receive faxes See Manual Reception on p 4 37 note For lt FaxTel gt or lt Manual gt make sure an external telephone is connected to the machine For
86. side for printing If the printout quality is not as clear as you think it should be try printing on the other side of the paper Cannot print two sided documents Is the printer driver settings correctly set for two sided printing Make sure that the printer driver is correctly set See Online Help Cannot print documents from a computer A Make sure that the printer driver is properly installed Is the printer driver properly installed Before Using the Machine Document and Paper Copying CHP Remote UI TN e Troubleshooting J Table of Contents Are the printer driver settings Paper Size Output Size correct Make sure that the printer driver settings Paper Size Output Size are correct See Online Help Is the USB cable properly connected to the machine and the computer Make sure that the USB cable is properly connected to the machine and the computer Try a different USB cable Does the USB port you are using properly work Restart your computer and the machine If the computer has other ports connect the USB cable to others Are there any jobs remaining in the print queue A print job may be stuck in the print queue when it could not be finished due to an expected interruption When this happens follow this procedure to delete any remaining print jobs and then print the documents again oO Q Back Previous Next For Windows 2000 XP Server 2003 Vista 1 Double click the
87. signal which tells your machine that the incoming call is a fax call Some machines cannot send this signal In such cases receive the fax manually Cannot receive a document manually A Is the machine set to receive manually For the machine to receive faxes manually the receive mode must be set to lt Manual gt See Basic Receiving Method on p 4 35 Before Using the Machine Document and Paper Copying CHP Remote UI System Mana Settings R Maintenance ty Troubleshooting 0 j 4 Table of Contents A A A If you set lt MANUAL AUTO gt to lt ON gt the machine will receive faxes automatically even when the receive mode is set to lt Manual gt See TX RX SETTINGS on p 11 11 Did you hang up the external telephone before pressing Start or dialing the remote reception ID Always press Start or dial the remote reception ID before hanging up Otherwise you will disconnect the call Are documents set on the ADF After removing the document from the ADF please attempt manual receiving again If you press Start when documents are set on the ADF it automatically switches to manual sending Print quality is poor A Is the toner low or unevenly distributed Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 O Q Back Previous Next Is the correct type
88. specify destinations note A maximum of 201 destinations can be specified at the same time Out A NOTE of the 201 destinations a number or address can be specified with Only one destination can be specified using the numeric keys the numeric keys If you specify a group which is made up of several destinations each destination in the group is counted as a separate Repeat step 3 to enter all required recipients address If you frequently send documents to multiple destinations it is recommended that you store those destinations as a group When lt REST MULTI DEST gt is set to lt PROHIBIT gt you cannot send the address documents to multiple recipients See Restricting Broadcasting on To check all the specified destinations press or to p 8 20 1 scroll the display a ory You cannot send color images to multiple recipients using broadcasting if e mail addresses and file server addresses are included in the If you want to send color images to multiple recipients send documents destinations you can enter the send settings by pressing OK one by one or otherwise send documents as black and white images after specifying destinations All the addresses without fax will ee See Send Settings E Mail File Server on p 4 7 use the same send settings For details see Send Settings E Mail File Server on p 4 7 J 1 Set documents pi Place the first page on the platen glass if you are not usi
89. table of contents and the index Troubleshooting Table of Contents O Q Back Previous Next Before Using the Machine PS N The following symbols are used throughout the manuals for the machine and indicate the warnings cautions and notes you should keep in Document and Paper mind when using the machine Copying Indicates a warning that may lead to death or serious injury if not observed A CAUTION Sending and f f T f Rece g Explains how to avoid actions that could injure you or damage your machine note P g and Scanning Explains operating restrictions and how to avoid minor difficulties In addition this guide uses distinctive notations to identify keys and information in the LCD e The keys you press appear in square brackets Stop Reset Information in the LCD appears in angle brackets lt LOAD PAPER gt The items appears on the PC Menus Menu commands buttons etc in angle brackets Save sain g Settings R ee e von g J D Table of Contents Q Back Previous Before Using the Machine Document and Paper Legal Notices Trademarks Copying aes Canon the Canon logo imageCLASS and NetSpot are trademarks of Canon Inc Microsoft Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and other countries Windows Vista is a trademark of Microsoft Corporation in the United States and other countries All other product
90. the Machine Document and Paper Copying Sending and Receiving Printing and Scanning e Remote UI System Manager Settings R ETE T Troubleshooting 0 j u Table of Contents Customizing Sending Features E Setting Number of Retry Attempts E Mail File Server You can set how many times the machine automatically resends data when the data cannot be sent because the receiver is busy sending or receiving or when an error occurs 1 2 Press Additional Functions Press lt or gt to select lt TX RX SETTINGS gt then press OK Press lt or gt to select lt TX RX COMMON SET gt then press OK Press lt or gt to select lt TX SETTINGS gt then press OK Press lt or gt to select lt RETRY TIMES gt then press OK Back Previous 6 Use lt gt or numeric keys to enter the number of retry attempts 0 to 5 times the machine will make then press OK 7 Press Stop Reset to return to the standby mode E Setting Automatic Redialing Fax Automatic redialing enables the machine to automatically redial the recipient s fax number if the recipient cannot be reached due to a busy line or if a sending error occurs Auto Redial can be turned lt ON gt or lt OFF gt If you set lt AUTO REDIAL gt to lt ON gt you can set how many times the machine redials the number and the redial interval 1 Press Additional Funct
91. the platen glass then press Start Repeat this step to scan all pages Press OK The machine prints the remaining sets of copies note To cancel all settings press Stop Reset When you switch the mode by pressing the mode keys such as SEND FAX all settings will be also canceled If you want to keep the settings as the default see Setting Menu on p 11 6 When scanning multiple page documents lt MEMORY FULL gt may appear in the LCD and scanning may be canceled If this happens press OK to return to standby mode and print send or delete any documents stored in memory O Q Back Previous Next Before Using the Machi E 20n 1 Combination Use the numeric keys to enter the desired copy 2 on 1 combination automatically reduces two documents to fit on quantity 1 to 99 the selected paper size This feature can be used together with both Copying Collate Copy see p 3 7 and Two Sided Copying see p 3 9 Press Start Originals When you set the document on the platen glass press Start for each document When scanning is complete press OK note If you press OK without scanning the second document only the first document will be printed on the left side of the paper A maximum of 1 8 4 mm margin will be produced between the two reduced documents in 2 on 1 combination copying To cancel all settings press Stop Reset When you switch the mode by
92. the Department ID Password and Page Limit 1 Press Additional Functions Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE Stat Troubleshooting j __11 Table of Contents Press lt or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt MANAGE DEPT ID gt then press OK Press lt or gt to select lt ON gt then press OK Press lt or gt to select lt REGISTER DEPT ID gt then press OK Press lt or gt to select the number to which department will be designated then press OK Use the numeric keys to enter the Department ID then press OK note If you do not want to set a password you can use the machine by entering only the Department ID 9 Back Previous Next a Press lt or gt to select lt PASSWORD gt then press OK Use the numeric keys to enter the password then press OK 10 Press lt or gt to select lt PAGE LIMIT SET gt then press OK 11 Press lt or gt to select the desired function then press OK You can select lt TOTAL PRINT LIMIT gt lt COPY LIMIT
93. the line is off the hook Make sure that the line is disconnected The registered group is already nested for three levels of subgroups e g a group registered in a group in a group in a group You cannot register a group to contain more than three levels of subgroups Modify the group so that it contains three levels of groups or less The paper size is not appropriate for a two sided copy Set the paper size to lt LTR gt or lt A4 gt then load paper of the same size CHANGE REG D SIZE PAPER SETTINGS Action Action Action oO Q Back Previous Next The paper size is not appropriate for printing a report or list Set the paper size to lt LTR gt lt LGL gt lt A4 gt lt OFICIO gt lt BRAZIL OFICIO gt lt MEXICO OFICIO gt lt FOLIO gt or lt FLSP gt and then load paper of the same size The paper ran out while printing a received document report or list Load paper in the paper cassette The size of the paper in the paper cassette or multipurpose tray is different from that of the paper specified in lt CASSETTE gt or lt MP TRAY gt of the lt PAPER SETTINGS gt menu Change the paper size in lt CASSETTE gt or lt MP TRAY gt of the lt PAPER SETTINGS gt menu For more information see If lt LOAD CORRECT PAPER is displayed on p 10 29 Before Using the Machine Document and Paper Copying ay Remote UI Maintenance at Troubleshooting 0 j T O Tab
94. to dial the required information service When the recorded message of the information service answers press Tone to switch to tone dialing Use the numeric keys to enter the numbers requested by the information service If you want to receive faxes press Start If you are using the external telephone hang up the handset after pressing Start Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning C y Remote UI System Manager Settings R ETE est Troubleshooting j EOE Table of Contents E Checking Dialing Line Checking dialing line function enables you to configure the setting on whether to check for a dial tone 1 2 Press Additional Functions Use or gt to select lt TX RX SETTINGS gt then press OK Use or gt to select lt FAX SETTINGS gt then press OK Use or gt to select lt TX SETTINGS gt then press OK Use or gt to select lt DIALING LINE CHCK gt then press OK Use or gt to select lt ON gt then press OK Press Stop Reset to return to the standby mode Back Previous Next E Dialing an Overseas Number With Pauses When you dial or register an overseas number you may need to insert a pause within the number 1 2 Set documents Place the first page on the platen glass if you are not using the ADF Press SEND FAX repeatedly t
95. transfer rates a maximum of 10 Mbps which utilizes a twisted pair cable 100B TX The Ethernet standard supporting data transfer rates a maximum of 100 Mbps which utilizes two pairs of high grade twisted pair cables A Activity Report A journal of the machine s transactions both sent and received Address Book The Address Book is a feature used for storing fax e mail l fax and file server destinations The Address Book is divided into one touch keys and coded dial codes You can register multiple destinations of various types in a group address and assign a one touch key or coded dial code to this group Registering a destination in the Address Book saves you the effort of entering that destination s address each time you send a job O Q Back Previous Next ASCII code ASCII American Standard Code for Information Interchange is a set of standardized codes used to represent letters numbers punctuation marks a few symbols and control characters A seven digit or seven bit binary number can represent one of 128 distinct codes Automatic Document Feeder ADF The device included in the machine that feeds the document being sent or copied or scanned into the machine Automatic redialing When the recipient s machine is busy or does not answer or when an error occurs while sending the machine waits a specified time and then automatically redials the number If the receiving fax is still busy or does not ans
96. when the number in lt FONT NUMBER is that of a proportionally spaced scalable font 4 00 999 75 PITCH Specifies the pitch for the default font This item appears when the number in lt FONT NUMBER gt is that of a fixed pitch scalable font 00 44 99 99 Sets the number of lines to be printed on a page 5 128 J SYMBOL SET Remote UI Selects the symbol set most suited to the needs of the host computer PC8 PC850 PC852 PC858 PC8DN PC8TK PC1004 PSTEXT ROMAN8 ROMANS WIN30 WINBALT WINL1 WINL2 WINL5 DESKTOP ISO4 ISO6 ISO11 ISO15 ISO17 1ISO21 ISO60 ISO69 ISOL1 ISOL2 ISOL5 ISOL6 ISOL9 LEGAL MCTEXT PC775 CUSTOM PAPER Sets whether to use a custom paper size Disables you to specify a custom paper size ER s ON Enables you to specify a custom paper size Troubleshooting 1 UNIT OF MEASURE j Selects the unit of measurement to specify a custom paper size INCHES MILLIMETERS CE Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning C Remote UI System Manager Settings R ETE T Troubleshooting 0 j __11 Table of Contents Back Previous PRINTER SETTINGS 2 Y DIMENSION Specifies the horizontal size of the custom paper 05 00 14 00 127 356 mm 3 X DIMENSION Specifies the vertical size of the custom paper 03 00 08 50
97. 0 Scan settings 4 7 Before Using the Machine Document and Paper Copying ay Remote UI Maintenance say Troubleshooting i j Ca Table of Contents Setting menu ADDRESS BOOK SET 11 19 ADJUST CLEANING 11 30 COMMON SETTINGS 11 7 COPY SETTINGS 11 9 PAPER SETTINGS 11 6 PRINTER SETTINGS 11 23 REPORT SETTINGS 11 32 SYSTEM SETTINGS 11 34 TIMER SETTINGS 11 28 TX RX SETTINGS 11 11 VOLUME CONTROL 11 6 Setting paper size and type 2 13 Setting up a computer as a file server 6 21 Setting up a computer for printing sending a fax 6 11 Setting up e mail 6 16 Sleep mode 1 16 Slide guides 1 3 2 5 Slide guides for multi purpose tray 1 4 Specifying destinations 4 20 Standby mode Copy 1 10 Login 1 11 Scan 1 10 Send Fax 1 10 Starting Remote UI 7 4 Start key 1 8 Stop Reset key 1 7 Storing Editing Address Book 4 9 Coded dial codes 4 10 Group addresses 4 15 One touch keys 4 10 System Manager ID 8 3 System Manager settings 8 1 System monitor 3 13 4 47 5 9 11 55 System Monitor key 1 6 System Password 8 3 System requirements Network 6 4 Remote UI 7 3 SYSTEM SETTINGS 11 4 11 34 System settings Customizing 7 12 T Telephone line jack 1 5 TIMER SETTINGS 11 4 11 28 Timer settings 1 16 Time zone 1 17 Tone dialing 4 32 Tone key 1 8 4 32 Toner cartridge 1 13 Checking the toner level 1 15 Maintaining 1 14 Recycling 9 16 Redistributing 9 10 Replacing 9 13 Toner Gauge key 1 8 Toner level
98. 1 15 TONER LOW message 9 10 To Top page button 7 5 Transporting the machine 9 22 Back Previous Troubleshooting Clearing jams 10 3 Copying 10 44 Error codes 10 21 General 10 30 If a power failure occurs 10 55 If you cannot solve a problem 10 56 LCD messages 10 13 Network 10 52 Paper feeding 10 32 Printing 10 47 Sending Receiving 10 33 Telephone 10 51 Two sided copying 3 9 Two sided printing 4 44 TX RX SETTINGS 11 4 11 11 TX REPORT Printing automatically 11 49 U Update button 7 5 USB memory 5 4 USB memory port 1 3 USB port 1 5 USER S DATA LIST 11 4 User IDs Managing 7 21 Turning ON OFF 8 14 Use USB device 8 22 Using Address Book key 4 23 Coded dial codes 4 21 Group addresses 4 22 One touch keys 4 20 Before Using the Machine v Document and Paper View Settings key 1 6 VOLUME CONTROL 11 4 11 6 Copying Z Zoom ratio Sending and Preset zoom 3 5 Receiving Zoom designation 3 6 Printing and Scanning Remote UI System Manager Settings Maintenance Troubleshooting Table of Contents O Q Back Previous Next Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning Gay Remote UI Sy Mana Settings R Maintenance ety Troubleshooting j __11 Table of Contents Canon CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON U S A INC One Canon Plaza Lake Success NY 11042 U S A CANON CANAD
99. 2 reo _ To change the setting make the necessary changes click OK O Q Back Previous Next To delete the registered forwarding settings Select the check box next to the forwarding condition to delete gt click 21 Delete the Selected Conditions You cannot recover the setting once it is deleted O Q Back Previous Next Before Using the Machine To print a list of the registered forwarding settings Document and Paper Click Print Forwarding Conditions List e Copying S DELG R g 4 g Remote UI System Manager Settings Maintenance eee ory Troubleshooting jI CED Table of Contents O Q Back Previous Next Before Using the Managing the Department User ID cument and Paper By registering a department user ID and password for each 1 Click Add Func gt Department ID User department user you can manage the machine by limiting its Management from the menu that appears use to only those who enter the correct department user ID under Add Func gt click Settings and password Department user IDs and passwords for up to 30 departments users can be registered You can also set the page limit for each department to copy print and scan for sending documents note You can also access these setting menus from the operation panel of the machine
100. 7 Components 1 3 Copying 3 1 Copy job Canceling 3 12 Checking 3 13 Deleting 3 13 COPY key 1 6 Copy mode 1 10 COPY SETTINGS 11 4 11 9 Customer support Canada 10 56 U S A 10 56 Customizing sending features 4 29 D Daylight saving time 1 18 Deleting Copy job 3 13 Documents stored in memory 4 48 Print job 5 9 Report job 11 55 Density Copying 3 4 Scanning 5 6 Sending 4 6 Density key 1 7 Department ID Erasing 8 10 Registering 8 6 Department ID Management Accepting print jobs with unknown IDs 8 12 After using the machine 1 12 Before using the machine 1 12 Checking counter information 8 10 Clearing page totals 8 11 Printing counter information 8 12 Department IDs Managing 7 21 Device button 7 5 Device information settings 8 5 Document Jams 10 3 Loading 2 4 Printing 5 2 Receiving 4 1 Requirements 2 2 Scanning area 2 3 Sending 4 1 Document and paper 2 1 Document delivery tray 1 3 Document feeder tray 1 3 Document requirements 2 2 Documents stored in memory Checking 4 48 Deleting 4 48 Forwarding 4 41 DRPD 4 37 Dust cover 1 4 E E mail addresses Registering in Address Book 4 11 Energy Saver key 1 7 Enlarge Reduce key 1 7 O Q Back Previous Next Envelopes 2 10 Error codes 10 21 Error indicator 1 7 Ethernet port 1 5 External device jack 1 5 F Fax dialing features 4 32 Fax numbers Registering in Address Book 4 10 FaxOnly 4 35 FaxTel 4 36 File server addresses Registering in Address
101. 70 jobs for sending or 90 jobs for receiving 95 fax jobs including sending and receiving or 75 e mail and l fax jobs for receiving Wait for the machine to send any documents in memory Also print send or delete any documents stored in memory Back Previous Before Using the Machine NO USB MEMORY OVER PAGE LIMIT INSERT USB MEMORY mus ddt SSsC Description You cannot print because the page limit has a De n A USB memory is not inserted correctly into been reached Copying i the USB memory port when you are scanning a NET Coumeeyelinsy en taaiagee document to a USB memory pA ec PAPER IN MP TRAY Action Insert the USB memory correctly REMOVE PAPER NOT AVAILABLE NOW Paper is loaded in the multipurpose tray You pressed the one touch key or coded dial code that has already been registered when you are registering group addresses Remove the paper from the multi purpose tray The machine will not print faxes reports or lists when paper is loaded in the Description You pressed the group dialing that has already multipurpose tray They will be stored in A been registered when you are registering a one memory Remote UI touch or coded dial address PAPER JAM Action Register the one touch key or coded dial code LIFT PANEL TO OPEN that is not used Des Qn Paper jams have occurred in the machine NOT REGISTERED lt OPEN PRINTER COVER gt or lt OPEN REAR COVER gt appears alternately g l n No destination i
102. 9 Sending and 3 PAPER SIZE GROUP Receiving Selects a paper size group for your machine INCHES A AB Printing and Scanning 4 INIT COPY SET Restores all lt COPY SETTINGS gt to the default Press to select lt YES gt If you do not want to restore all settings press to select lt NO gt er Remote UI System Manager Settings Q Maintenance etary Troubleshooting j 4 Table of Contents 000 i L Back Previous Next al Before Using the Machine TX RX SETTINGS Document and Paper Setting Item Description F 1 TX RX COMMON SET Sets the features common to the fax and send functions Copying cee 1 TX SETTINGS Sets the transmission features 1 UNIT NAME Registers your name company name max 24 characters including spaces See Set the Machine for Sending Faxes in the Starter Guide DATA COMPRESSION Sets the compression ratio for color scanned data A high compression ratio reduces the amount of memory used for the document but results in low quality images On the contrary a low compression ratio increases the amount of memory used for the document but results in high quality images NORMAL he HIGH RATIO Remote UI LOW RATIO RETRY TIMES Sets the number of retry attempts for sending jobs to an e mail or file server address 0 5 See Setting Number of Retry Attempts E Mail File Server on p 4 29
103. A INC 6390 Dixie Road Mississauga Ontario LST 1P7 Canada CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON FRANCE S A S 17 quai du Pr sident Paul Doumer 92414 Courbevoie Cedex France CANON COMMUNICATION amp IMAGE FRANCE S A S 12 rue de l Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON ESPANA S A c Joaquin Costa 41 28002 Madrid Spain CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 USRM1 1483 01 CANON INC 2007 Back Previous
104. Auto Clear Time If the machine remains idle for a certain period of time the display returns to the standby mode Auto Clear function 1 Press Additional Functions 2 Press or gt to select lt TIMER SETTINGS gt then press OK Press lt or gt to select lt AUTO CLEAR TIME gt then press OK Press lt or gt to select lt ON gt then press OK Press lt or gt to select the desired interval then press OK You can set the interval from 1 to 9 minutes in one minute increments You can also enter values using numeric keys Press Stop Reset to return to the standby mode 60 0f Back Previous Next pe E Setting Time Zone The standard time zones of the world are expressed globally in terms of the difference in hours up to 12 hours from GMT 0 hours A time zone is a region throughout which this time difference is the same 1 Press Additional Functions 2 Press or gt to select lt TIMER SETTINGS gt then press OK Press lt or gt to select lt TIME ZONE SETTING gt then press OK Press lt or gt to select the time zone then press OK Press Stop Reset to return to the standby mode note The specified time zone setting becomes effective after the machine is restarted Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI
105. Back Previous Next bal Before Using the Machine 7 Document and Paper Setting N lenu gt nore Copying Depending on the country of purchase some settings may not be available PAPER SETTINGS Setting Item Description 1 CASSETTE Sets the paper size and type on the paper cassette See Setting Paper Size and Type on p 2 13 2 MP TRAY Sets the paper size and type on the purpose tray See Setting Paper Size and Type on p 2 13 CHP Remote UI VOLUME CONTROL Setting Item Description MONITOR VOLUME Sets the volume for monitor tone during the fax transmission 1 3 ON 1 3 OFF Maintenance RING VOLUME Sets the volume of the ring produced when the machine detects a call 1 3 Q ENTRY TONE Beeps when pressing the keys on the operation panel ON 1 3 Troubleshooting OFF 0 ERROR TONE Beeps when an error e g TX error occurs ON 1 3 OFF Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings WET Cele eat Troubleshooting j U Table of Contents e000 Back Previous Next i N VOLUME CONTROL 5 TX JOB DONE TONE Beeps when a document is sent ERROR ONLY 1 3 OFF ON 1 3 6 RX JOB DONE TONE 7 SCAN DONE TONE Beeps when a document is received ERROR ONLY
106. Domino R4 6 or later Windows note The machine sends e mail to mail servers using SMTP The machine can receive incoming messages from a mail server using the POP3 protocol or directly using the machine s own SMTP receiving function If the latter method is used it is not necessary for the mail server to support the POP3 protocol The machine can receive l fax images and plain text e mails but not any other type of e mail O Q Back Previous Next E Sending Data to a File Server The following system environments are compatible when sending data from the machine to a file server depending on the type of network used Servers Microsoft Windows 98 98SE Microsoft Windows Me Microsoft Windows 2000 Server Microsoft Windows 2000 Professional Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows Server 2003 Microsoft Windows Vista Protocol NetBIOS over TCP IP NetBT note If you are using Windows 2000 you need to install Service Pack 4 or later Before Using the Machine Document and Paper Copying Remote UI Sy Mana Settings R Maintenance aero Troubleshooting 0 j __11 Table of Contents Basic Network Settings Basic Network Settings are required in order to use the following functions of the machine Printing or sending a fax from a computer Using e mail Sending data to a file server Before making basic network settings conf
107. EN Make sure the paper is free from dust lint and oil stains PAL net te Ly Be sure to test paper before purchasing large quantities c 3 Store all paper wrapped and on a flat surface until ready for use Keep opened packs in their original packaging in a cool dry location Sending and Store paper at 64 4 F 75 2 F 18 C 24 C 40 60 relative Receiving humidity Printing and Use only the transparencies designed for laser printers Scanning Canon recommends you to use Canon type transparencies with this machine G Remote UI System Manager Settings Q Maintenance e Troubleshooting CED Table of Contents O Q Back Previous Next Before Using the Machine Document and Paper Printable Area The shaded area indicates the approximate printable area of Copying LTR paper and envelope Note that the margin widths listed are approximate and there may be slight variations in actual use Sending and F 1 4 6 mm Receiving Printing and N Scanning Remote UI 1 4 6 mm uy y System Manager Settings 1 4 5 mm 1 4 5 mm Maintenance Troubleshooting Table of Contents O Q Back Previous Next Before Using the Ma Document and Paper To load paper in the paper cassette see Set Up the Machine in 1 Spread the paper guides a little wider than the Copying the Starter Guide actual paper width E Into the Multi Purpose Tray Use the multi purpose tray when you wa
108. For details see Machine Settings on p 11 4 Department ID User Management is displayed only when you are in the Administrator Mode When you use Department ID Management you need to set both the System Manager ID and password to restrict the access to the lt SYSTEM SETTINGS gt menu from the operation panel or using the Remote UI Otherwise all users will be considered as System Manager and anyone can access the lt SYSTEM SETTINGS gt menu from the operation panel or use the Remote UI without restriction See Customizing System Maintenance Information on p 7 12 When you use User ID Management you need to register a user ID with the administrator privilege to restrict the access to the lt SYSTEM SETTINGS gt menu from the operation panel or using the Remote UI Otherwise all users will be considered as System Manager and any one 0 can access the lt SYSTEM SETTINGS gt menu from the operation panel or use the Remote UI without restriction Table of Contents Back Previous Before Using the Machine 2 Click Department ID Management Settings or Department ID Enter the Department ID number seven Document and Paper User Management Settings to register a new digits tum department or user Set Password Select this check box to set a password for the Department ID ces ae m Prt Password Enter a number seven digits maximum Bl aoe Confirm Enter the password again If the number Se
109. General Sharing Comment Click Add to open the Add Users dialog box on the screen From the left list select the users to whom you want to give access to the shared folder gt add them to the right list note For details on this dialog box see the Windows 98 Me documentation Confirm the settings you entered click OK Click OK to close the properties dialog box of the shared folder Before Using the Machin Document and Paper Copying Se S Maintenance Troubleshooting 0 j 41 Table of Contents Set a destination address using the machine s operation panel Sample destination setting Server side settings Computer name swan Share Name share Create a folder called Images within share and then specify Images as the destination for sending The machine s destination settings The server protocol lt SMB gt lt NAME gt The destination s name lt HOST NAME gt swan share lt FILE PATH gt lmages lt LOGIN NAME gt Not required if you have selected Share level access control in step 1 lt PASSWORD3 gt Password entered in step 2 O Q Back Previous Next note A maximum of 120 alphanumeric characters can be entered for lt HOST NAME gt on the operation panel A maximum of 120 alphanumeric characters can be entered for lt FILE PATH gt and a maximum of 24 alphanumeric characters can be entered for lt LOGIN NAME gt Enter each of the
110. Items for Fax disregarded does not exist equals differs from begins with ends with contains does not contain Disregards the Fax Number information as a forwarding condition Forwards the document if the Fax Number information does not exist Forwards the document if the Fax Number information matches all of the characters entered Forwards the document if the Fax Number information differs from the characters entered Forwards the document if the Fax Number information begins with the characters entered Forwards the document if the Fax Number information ends with the characters entered Forwards the document if the Fax Number information contains the characters entered Forwards the document if the Fax Number information does not contain the characters entered Back Previous Items for I Fax disregarded equals differs from begins with ends with contains does not contain Disregards the Destination From or Subject information as forwarding conditions Forwards the document if the From or Subject information matches all of the characters entered Forwards the document if the Destination From or Subject information differs from the characters entered Forwards the document if the Destination From or Subject information begins with the characters entered Forwards the document if the Destination From or Subjec
111. Lek 2 Settings from the Operation Panel Machine Connection Method LPD Raw System Manager i Settings Print Server Settings e Troubleshooting 0 j T O Table of Contents O Q Back Previous Next Before Using the Machine Setting Up a Computer as a File Server Document and Paper eee Settings from the Operation Panel Configuring a Shared Folder Ga Additional Network Settings Sending and TCP IP Settings Receivin 2 Startup Time Settings Printing and Scanning Checking Network Settings C Machine Management Machine Management Using Web Browser Remote UI Remote UI 3 we 2 Machine Management Using NetSpot Device Installer Machine Management Using NetSpot Console System Manager Settings R 7 Remote MD EEEE E E EPEE EEEE EEEE E E S E E EPE TE EE E A A T e o System Requirements Troubleshooting j O Table of Contents O Q Back Previous Next Before Using the Machine Using the Remote Ul anes ees Displaying Device Status and Information E Job Management Receiving Managing Print Jobs Viewing the Activity Log Printing and Managing the Address Book Customizing System Settings ee E Customizing System Information Specifying Forwarding Settings System Manager P yng g g etno J Managing the Department User ID nats e Troubleshooting Table of Contents O Q Back Previous Next Before Using the Machine Import Export Function eee Saving t
112. Machine in the Starter Guide Load the document in the ADF Press SEND FAX repeatedly to select lt FAX gt then press OK If you want to adjust the image quality and density see Scan Settings on p 4 6 Back Previous Press Hook or pick up the handset of your external telephone Dial the recipient s fax telephone number note Make sure to confirm the dial tone before entering a fax number If you enter the number before the dial tone can be heard the call may not connect or the wrong number may be dialed Talk through the handset to the recipient If you press Hook in step 4 you can pick up the handset when you hear the recipient s voice If you hear a high pitched signal instead of the recipient s voice go to step 8 Ask the recipient to set their fax machine to receive faxes When you hear a high pitched signal press Start then hang up the handset Back Previous Before Using the Machine ican st Advanced Sending Features The machine provides the following additional fax modes Press SEND FAX repeatedly to select the broadcasting and job recall sending method then press OK If you are specifying destinations registered in Address Book you can E Broadcasting skip this step Broadcasting enables you to send the same document to multiple Specify the destination recipients Use the numeric keys one touch keys coded dial codes or Address Book key to
113. Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance eee sty Troubleshooting j D Table of Contents 8 Push the toner cartridge to make sure it is properly set in the machine Back Previous 10 Lower the scanning platform A CAUTION Be careful not to get your fingers caught 11 Reconnect the power cord and turn on the main power switch Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning e Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents E Fuser Roller If black streaks appear with printing the fuser roller in the main unit may be dirty Should this occur clean the fusing roller in the following procedure The roller should also be cleaned each time the toner cartridge is replaced Load a sheet of blank LTR paper into the multi purpose tray and start cleaning note Cleaning the roller takes approximately 130 seconds When some jobs are stored in memory this function is not available 1 Press Additional Functions Press lt or gt to select lt ADJUST CLEANING3 gt then press OK Load a sheet of blank LTR paper in the multi purpose tray O Q Back
114. OUBLE RING gt lt SHORT SHORT LONG gt lt SHORT LONG SHORT gt lt OTHER RING TYPE gt lt NORMAL RING gt Back Previous 7 Press Stop Reset to return to the standby mode E Manual Reception When you select lt Manual gt in lt RX MODE follow the procedure below to receive a fax 1 When the telephone rings pick up the external telephone 2 Confirm that the modem s connecting sound is heard then press Start Hang up the external telephone Back Previous Before Using the i i E Memory Reception E Memory Lock Reception Document and Paper The machine automatically receives faxes in memory when printing You can also set the machine to store all documents in memory is disabled under certain conditions e g toner or paper has run without automatically printing them Copying out You can also forward the documents received in memory to other When the problem is cleared the machine automatically prints the destinations See Forwarding Documents Received in Memory on fax which was stored in the memory p 4 41 note 1 Press Additional Functions a memory can store up to 512 fax jobs or approximately 512 2 Press lt or gt to select lt SYSTEM Based on the condition that the other party sends the fax by the SETTINGS gt then press OK imageCLASS MF4690 with ITU T Standard Chart No 1 standard mode If the System Manager ID and System Password have been set enter The maximum
115. Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt MANAGE DEPT ID gt then press OK O Q Back Previous Next Before Using the Machine Press lt or gt to select lt ON gt then press Document and Paper OK ae Press lt or gt to select lt PDL JOBS W OUT opying ID gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK lt ON gt The machine accepts print jobs from computers that do not Printing and correspond with a registered Department ID lt OFF gt The machine does not accept print jobs from computers that do not correspond with a registered Department ID Le lave E ae Receiving Scanning Press Stop Reset to return to the standby mode Remote UI System Manager Settings Q Maintenance Troubleshooting Table of Contents Back Previous Before Using the Document and Paper You can set whether or not to use the User ID Management Press lt or gt to select lt MANAGE USER Copying The User ID Management function enables you to register up to ID gt then press OK L e 30 User IDs Press lt or gt to select lt ON gt or lt OFF gt vor then press OK When you use User ID Management you need to register a user ID lt ON gt User ID Management is enabled with the ad
116. Press lt or gt to select lt ETHERNET DRIVER gt then press OK Confirm that lt AUTO DETECT gt is displayed then press OK Press lt or gt to select the desired detection method then press OK lt AUTO gt Automatically determines the communication mode Half duplex Full duplex and Ethernet type 10Base T 100BaseTX Skip to step 11 lt MANUAL gt You have to manually specify the communication mode and Ethernet type note If you reconnect the network cable for example reconnect the cable to a different Ethernet hub with the power on the Auto Detect function will not work even if you set lt AUTO DETECT gt to lt AUTO gt Connect the cable with the power off 9 Back Previous Next Press or gt to select lt COMMUNICATION MODE then press OK Press or gt to select the desired communication method then press OK lt HALF DUPLEX gt Sends and receives alternately lt FULL DUPLEX gt Sends and receives simultaneously Press lt or gt to select lt ETHERNET TYPE gt then press OK 10 Press lt or gt to select the desired Ethernet connection type then press OK lt 10 BASE T gt Establish a 10Base T network connection lt 100 BASE TX gt Establish a 100Base TX network connection 11 Press Stop Reset to return to the standby mode 12 Restart the machine Before Using the Machi Document and Pap
117. RVER Registers the IP address of a WINS server LPD PRINT Sets whether to use LPD as the print application ON OFF Sets whether to use RAW as the print application Enables to use RAW RAW PRINT Remote UI USE BIDIRECTIONAL Sets whether to use bidirectional communication ON OFF OFF Disables to use RAW USEHTTP Maintenance e Sets whether to activate HTTP HyperText Transfer Protocol for the Remote UI ON OFF Sets the port number settings Troubleshooting PORT NO 0 1 LPD 0 65535 default 515 __11 Table of Contents Back Previous Before Using the Machine SYSTEM SETTINGS Document and Paper 2 RAW 0 65535 default 9 100 0 65535 default 80 Copying 3 HTTP 4 SMTP RX 0 65535 default 25 0 65535 default 110 Sending and POP3 RX Receiving 4 6 SMTP TX 0 65535 default 25 0 65535 default 161 Printing and 7 SNMP Scanning SET IP ADD RANGE Sets whether to restrict the range of IP addresses Disables restriction of IP address of computers e ON Enables restriction of IP address of computers from which data print fax jobs can be sent to the machine Remote UI Selects whether to permit or reject access from a specified IP address REJECT PERMIT System Manager Settings R z 2 SETIP ADDRESS Maintenance bees Troubleshooting
118. SE SNMP Sets whether to activate SNMP ON OFF COMMUNITY NAME 1 Sets SNMP community name 1 default public COMMUNITY NAME 2 Sets SNMP community name 2 SNMP WRITABLE 1 Enables computers on the network to access the machine and modify its settings ON OFF SNMP WRITABLE 2 Enables computers on the network to access the machine and modify its settings OFF ON DEDICATED PORT Sets or browses detailed information on the machine with a Canon printer driver or utility ON OFF ETHERNET DRIVER Specifies the type of network connection 1 AUTO DETECT Selects the detection method of Ethernet driver AUTO Sets the machine to determine the communication mode Half duplex Full duplex and Ethernet type 10Base T 100Base TX automatically Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning C Remote UI System Manager Settings R Maintenance FO Troubleshooting j CE Table of Contents O Q Back Previous SYSTEM SETTINGS MANUAL Sets the communication mode and Ethernet type manually 1 COMMUNICATN MODE Selects the communication mode HALF DUPLEX FULL DUPLEX 2 ETHERNET TYPE Selects the Ethernet type 10 BASE T 100 BASE TX 6 VIEW IP ADDRESS Checks the current network settings 1 IP ADDRESS Checks the IP address
119. SS gt then press OK 12 Use the numeric keys to enter the start IP address then press OK Back Previous Next 13 Press lt or gt to select lt END IP ADDRESS gt then press OK 14 Use the numeric keys to enter the end IP address then press OK To enter another IP address range repeat step 10 to 14 15 Press Stop Reset to return to the standby mode 16 Restart the machine RX MAC Address Settings You can restrict the machine access from the computers on the network by specifying the MAC addresses of the computers allowed forbidden to access the machine 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E y Remote UI System Manager Settings R ETE a Troubleshooting j EOE Table of Contents Press lt or gt to select lt NETWORK SETTINGS gt then press OK Press lt or gt to select lt TCP IP SETTINGS gt then press OK Press lt or gt to select lt PERMIT RX MAC ADD gt then press OK Press lt or to select lt ON gt or lt OFF gt then press OK lt OFF gt Disables a MAC address
120. Set documents Place the first page on the platen glass if you are not using the ADF Press COPY Press 2 Sided repeatedly to select lt 1 gt 2 SIDED gt then press OK Press lt or gt to select lt BOOK TYPE gt or lt CALENDAR TYPE gt then press OK lt BOOK TYPE gt The front and back sides of the copy will have the same top bottom orientation lt CALENDAR TYPE gt The front and back sides of the copy will have opposite top bottom orientations note For the landscape oriented documents the front and back sides of the copy will have the opposite top bottom orientation when lt BOOK TYPE gt is selected When lt CALENDAR TYPE gt is selected the front and back sides of the copy will have the same top bottom orientation Before Using the Ma Document and Paper Copying Troubleshooting j Table of Contents 5 6 Use the numeric keys to enter the desired copy quantity 1 to 99 Press Start When you set the document on the platen glass press Start for each document When scanning is complete press OK note To cancel all settings press Stop Reset When you switch the mode by pressing the mode keys such as SEND FAX all settings will be also canceled If you want to keep the settings as the default see Setting Menu on p 11 6 Instead of performing step 4 you can just press OK In this case the machine makes lt BOOK TYPE gt copies
121. UBLE RING SHORT SHORT LONG SHORT LONG SHORT OTHER RING TYPE NORMAL RING g Maintenance bs INCOMING RING Sets whether the external telephone rings when the machine receives a fax This function is only available when the lt RX MODE gt is set to lt FaxOnly gt or lt FaxTel gt The telephone rings when the machine receives a fax if an external telephone is connected Troubleshooting n ON Table of Contents 000 i L Back Previous Next hm Before Using the Machine TX RX SETTINGS Document and Paper RING COUNT Sets the number of incoming rings before the machine answers 1TIMES 99TIMES Copying OFF The telephone does not ring when the machine receives a fax In the Sleep mode the telephone may ring one or two times 5 REMOTE RX Sets whether to use remote receiving See Remote Reception on p 4 42 ON The machine enables remote receiving REMOTE RX ID You can dial a code on remote extension to start receiving a document A combination of two characters using 0 to 9 and is possible OFF The machine disables remote receiving lt a MANUAL AUTO Sets whether the machine switches to the document receive mode after the external telephone rings for a specified length of time in the manual receive mode Remote Ul 7 OFF The external telephone keeps ringing until someone answers the call manually ON The machine switches to the docum
122. YSTEM SETTINGS gt Select a lower resolution Action Set lt DIVIDE INTO PAGES gt to lt ON gt in send settings Action O Q Back Previous Next Some kind of error occurred in the machine when sending a color e mail Try sending again before checking the network conditions or settings The SMTP server name or POP server name for e mail is not correct or the server is not functioning Check the SMTP server name domain name POP server name and e mail address in lt E MAIL I FAX gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt The domain name or e mail address may not be set Check that the SMTP server is operating properly The network is down Check the network status Before Using the Machine Document and Paper Copying nr Remote UI Maintenance ey Troubleshooting i j E Table of Contents Action Action Action A TCP IP error occurred while sending an e mail message Socket Select error etc Check the network cables and connectors If the machine still does not operate normally turn the Action main power OFF and then back ON You cannot send jobs because TCP IP is not functioning correctly Check lt TCP IP SETTINGS gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt Action The IP address is not set Check lt TCP IP SETTINGS gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt When the machine was turned ON an IP address was
123. a TCP IP network Are the machine and cable properly connected Check that the machine is connected to the network using the proper cable then restart the machine See Set the Machine for Network Usage in the Starter Guide Is the TCP IP network properly set up Make sure the IP addresses are properly set up If the IP addresses are set using DHCP BOOTP or RARP make sure they are operating Is the computer that is printing properly set up Make sure the proper printer driver is installed See Installing Uninstalling Software in the Starter Guide Make sure the correct machine is set as the output destination for the computer that is printing in Printers and Faxes or Print Manager oO Q Back Previous Next Is the name of the file being printed too long Rename the file with a shorter name Normally LPR or the Microsoft TCP IP Printer if you are using Windows 2000 XP Server 2003 Vista sends jobs either under the name of the application software used for printing or the file name However a job name longer than 255 bytes cannot be sent to the machine The printer port name is not displayed in Print to the following port s A Are the machine and cable properly connected Check that the machine is connected to the network using the proper cable then restart the machine See Set the Machine for Network Usage in the Starter Guide Is the computer that is printing properly se
124. able of Contents Press lt or gt to select a one touch key 01 to 08 or coded dial code 000 to 191 for which you want to register the address then press OK You can also select a one touch key or coded dial code by pressing the corresponding one touch key or Coded Dial followed by the desired three digit code Press lt or gt to select lt E MAIL gt then press OK Press lt or gt to select lt E MAIL ADDRESS gt then press OK Enter the address you register max 120 digits with the numeric keys then press OK To register another one touch key or coded dial code repeat the procedure from step 4 Ex E MATL ADDRESS sales xXXX com Press lt or gt to select lt NAME gt then press OK O Q Back Previous Next a 9 Enter the destination name max 16 letters including spaces with the numeric keys then press OK Ex NAME Can 10 Press Stop Reset to return to the standby mode Registering File Server Addresses Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK Press lt or gt to select lt 1 TOUCH SPD DIAL gt or lt CODED SPD DIAL gt then press OK 99 905 Back Previous Next Before Using the Machine Press lt or gt to select a one touch key 01 10 Press or gt to select lt FILE PATH gt then
125. abled the user must enter the User ID and password in order to execute jobs perform operations on Remote UI and use functions such as Copy Fax and Scan This enables you to keep track of the total number of prints by User and set impression limits When you enable both Department ID Management and User ID Management you need to assign a Department ID for each user A user without a Department ID cannot use the machine Select the check box to permit print jobs with unknown IDs Click this button to reset the counter to zero for all departments Back Previous To view edit the registered department user ID Click or the user name to display the current department or user information You can click Change List View to switch the management list between department and user ID Change List View appears when both the department ID management and user ID management are activated You need to activate both the department ID management and user ID management to view or edit the user ID oH ee Pontu Die e Qm ES Cr To edit the information make the necessary changes gt click OK O Q Back Previous Next C Machi To delete the registered department user ID Document and Paper Select the check box next to the department user ID to delete gt aa click Delete You can click Change List View to switch the management list between department and user
126. ading zeros are ignored Example If lt 02 gt or lt 002 gt is entered lt 0000002 gt is stored If you make a mistake when entering a number press Clear to clear the entire number enter the correct number Press Additional Functions Press lt or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt SYS MANAGER INFO gt then press OK Press lt or gt to select lt SYS MANAGER ID gt then press OK Use the numeric keys to enter a number then press OK You must set both a System Manager ID and password to manage the operations of the machine O Q Previous Next Before Using the Machine Press lt or gt to select lt SYSTEM Document and Paper PASSWORD then press OK Ae Use the numeric keys to enter a number then opying press OK Press lt or gt to select lt SYSTEM Sending and MANAGER gt then press OK Receiving Printing and Use the numeric keys to enter the System Scanning Manager s name then press OK 10 Press Stop Reset to return to the standby mode Remote UI System Manager Settings R e Troubleshooting Table of Contents Before Using the Machine Document and Paper Copying Le lave E ae
127. aintenance etary Troubleshooting j CED Table of Contents Job Management The Remote UI enables you to manage print jobs It also enables you to view the sending and receiving results of fax jobs E Managing Print Jobs You can use the Remote UI to manage print jobs that are being processed by the machine or are held in the print queue note If Permit End user s Job Operation is not selected in Register ID and Password or Register Password in Edit in System Settings under Add Func you cannot delete any print jobs when the machine is in the End User Mode If Permit End user s Job Operation is selected you can delete print jobs for which you have owner privileges See Customizing System Settings on p 7 12 O Q Back Previous Next 1 Click Job Status gt select Print Job from the menu that appears under Job Status A list of print jobs being waiting or processed by the machine appear Before Using the Machine Document and Paper Copying er Remote UI Maintenance eat Troubleshooting 0 j CED Table of Contents To delete a print job select the Select check box next to the desired job gt click 2 Ou O DAR P tem O 2 35 Bain pirt vazze s te LES note You cannot recover the job once it is deleted O Q Back Previous Next E Viewing the Activity Log The Remote UI enables you to view th
128. ake sure the scanning platform and rear cover are fully closed See Paper Jams on p 10 5 Is the paper loaded correctly Make sure the document is correctly loaded See Set Up the Machine in the Starter Guide Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 7 Is the paper loaded correctly Make sure the paper is correctly loaded in the machine See Set Up the Machine in the Starter Guide Make sure the paper delivery slot is free of obstructions Copy is not clear A A O Q Back Previous Next Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 7 Are you copying on the wrong side of the paper Some papers have a right side for copying If the copy quality is not as clear as you think it should be try copying on the other side of the paper Documents are copied in lt CALENDAR TYPE gt even if lt BOOK TYPE gt is selected or vice versa Are you copying the landscape oriented documents For the landscape oriented documents the front and back sides of the copy will have the opposite top bottom orientation when lt BOOKTYPE gt is selected When lt CALENDAR TYPE gt is selected the front and back side of the copy will have the same top bottom orientation Se
129. al Functions Settings Click Import Document and Paper Files Overwrite Import You can load Additional Functions settings into the machine from um Copying J note Sending and If the machine is in the Sleep mode press Energy Saver on the operation Rec g A panel to cancel the Sleep mode before performing an Import operation 1 Click Add Func gt select Import Export from the menu that appears under Add Func gt click Additional Functions C System Manager Maintenance sty beso g ao Table of Contents Before Using the Machin Document and Paper Click Browse select the file to import click Copying note aus Troubleshooting j E Table of Contents When Additional Functions settings are imported the System Manager ID and Network Settings are automatically overwritten The machine must be restarted to enable the imported Additional Functions settings After importing turn off the main power switch of the machine wait at least 10 seconds and turn the power back on After importing Additional Functions settings the Remote UI cannot be used to perform other operations until the machine is restarted Do not import any files while the machine is executing other jobs O Q Back Previous Next O Q Back Previous Next Before Using the Machine Document and Paper The Remote UI enables you to edit the mac
130. anager Settings R Maintenance T Troubleshooting 0 j __11 Table of Contents 2 Click Import GR TOL ik Click Browse select the file to import click OK note Do not import any files while the machine is executing other jobs Back Previous E Saving User Management Data in Files Export You can store User Management Data as a file in your computer note User type of all exported data is the End User Mode 1 Click Add Func gt Import Export from the menu that appears under Add Func gt click User Management Data Before Using the Machine Click Start Export Document and Paper EEEE Copying ing I le a ee Follow the instructions on the screen to specify Remote UI the location where you want to save the file The file is saved in the specified location System Manager Settings R Maintenance TG Troubleshooting 0 j C Table of Contents O Q Back Previous Next E Loading User Management Data Files Overwrite Import You can load User Management Data into the machine from saved files note If the machine is in the Sleep mode press Energy Saver on the operation panel to cancel the Sleep mode before performing an Import operation Imported user data is registered or overwritten as the End User Mode 1 Click Add Func gt Import Export from the men
131. and Receiving P g and Scanning er Remote UI Sy UUELE Settings R ETE T Troubleshooting 0 j 41 Table of Contents Is paper loaded in the machine Make sure paper is loaded in the machine See Set Up the Machine in the Starter Guide Is the telephone cable connected properly Make sure the cable is connected properly See Set Up the Machine in the Starter Guide No automatic switching between telephone and fax calls Is the machine set to switch automatically between telephone and fax calls For the machine to switch between fax and telephone calls automatically the receive mode must be set to lt FaxTel gt lt AnsMode gt or lt DRPD gt If you have set lt AnsMode gt confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded See Basic Receiving Method on p 4 35 Are documents stored in memory leaving little or no memory available Print send or delete any documents stored in memory A A A A O Q Back Previous Next Has an error occurred during reception Check the LCD for an error message See LCD Messages on p 10 13 Print an Activity Report and check for an error See ACTIVITY REPORT on p 11 51 Is paper loaded in the machine Make sure paper is loaded in the machine See Set Up the Machine in the Starter Guide Can the sender s machine send the CNG
132. and is distinguished by a subnet number For example all devices with IP addresses that start with 100 100 100 would be part of the same subnet Subnet Mask SUBNETwork mask The method used to determine which subgroup or subnet an IP address belongs to on TCP IP networks all devices whose IP addresses have the same prefix would belong to the same subnet Dividing a network into subnets is useful for both security and performance reasons Remote UI System Manager Settings R Maintenance ty Troubleshooting i j Tone A key that allows you to temporarily switch to touch tone from pulse dialing In some countries on line data services may require that you use tone dialing Tone pulse setting The ability to set the machine to match the telephone dialing system your telephone line uses touch tone or rotary pulse Table of Contents Before Using the Machin Document and Paper Copying R Troubleshooting j E Table of Contents V Toner A black resin coated powder contained in the toner cartridge The machine applies the toner to the surface of the photosensitive drum inside the machine via an electrophotographic mechanism Toner saver The feature that extends cartridge life by reducing toner consumption rate at a slight decrease in print quality Transmit See Sending TX See Sending Uniform Resource Locator A standard way of specifying the location of an object usually a web page on the Internet
133. and receiving or not OFF ON Copying 2 LIST PRINT Prints reports lists 1 ACTIVITY REPORT Prints the transaction report max last 40 transactions manually Press to select lt YES gt If you do not want to print the list press to select lt NO gt 2 SPEED DIAL LIST aay Prints the list of destinations registered in Address Book 1 1 TOUCH LIST 2 CODED DIAL LIST 3 GROUP DIAL LIST Press to select lt YES gt If you do not want to print the list press to select lt NO gt Remote UI Prints the details of Address Book 1 1 TOUCH DETAILS 2 CODED DETAILS Press lt to select lt YES gt If you do not want to print the list press to select lt NO gt Maintenance e 4 USER DATA LIST Prints the setting list registered in the menu See Printing USER S DATA LIST on p 11 4 Press to select lt YES gt If you do not want to print the list press gt to select lt NO gt Troubleshooting Table of Contents Before Using the Machine Document and Paper Copying ay Remote UI g Maintenance ay Troubleshooting i j CE Table of Contents oO GO Back Previous Next a SYSTEM SETTINGS Setting Item Description 1 SYS MANAGER INFO 1 SYS MANAGER ID Sets the system manager information to protect the contents of lt SYSTEM SETTINGS gt Once the system manag
134. anon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deposit your empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise Q Back Previous Option B Volume Box Return eight or more cartridges We encourage you to use this option as a more efficient way to ship cartridges Call 1 800 667 2666 to receive your free Canon collection box kit The collection box can accommodate eight individual cartridge boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agreement with Canada Post may have their collection box picked up Before Using the Machine Document and Paper Copying Sending and Rec g Eo Remote UI System Manager Settings Maintenance eat Troubleshooting 0 j CED Table of Contents Working to preserve endangered species is a long standing Canon interest To this end for every cartridge collected Canon Canada donates 1 shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada This donation is utiliz
135. anon printer driver or utility select lt ON gt for both lt USE SNMP gt and lt DEDICATED PORT gt You can restrict the IP addresses of computers on which items can be set or browsed If you restrict the IP addresses it is not possible to use the Remote UI to set or browse detailed information on computers other than those whose IP addresses are allowed even if both lt USE SNMP gt and lt DEDICATED PORT gt are lt ON gt For details see IP Address Range Settings on p 6 39 Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents Press lt or gt to select lt COMMUNITY NAME 1 gt then press OK Use the numeric keys to enter the desired community name other than public then press OK If you do not need to specify lt COMMUNITY NAME 2 gt skip to step 11 9 Press lt or gt to select lt COMMUNITY NAME 2 gt then press OK 10 Use the numeric keys to enter the desired community name then press OK 11 Press lt or gt to select lt SNMP WRITABLE 1 gt then press OK 12 Press or gt to select lt ON gt then press OK If you do not need to specify lt SNMP WRITABLE 2 gt skip to step 15 13 Press lt or gt to select lt SNMP WRITABLE 2 gt then press OK
136. ary Press Start When you set the documents on the platen glass press lt or gt to select the document size then press Start for each document When scanning is complete press OK to start sending note When lt TIME OUT gt is set to lt ON gt in lt TX SETTINGS gt in lt FAX SETTINGS gt in lt TX RX SETTINGS gt and if you have specified the destination by any other method than using numeric keys the machine starts scanning automatically without pressing Start after the preset time for this setting is elapsed O Q Back Previous Before Using the Document and Paper Follow this procedure to send a fax from your computer Copying Make sure that the fax driver is installed To check if the driver is installed see Installing Uninstalling Software in the Starter Guide For details on the fax driver settings see Online Help PC Faxing Sending and Receiving HP note Printing and Scanning How to display the print screen or items on the screen may vary depending on your application and or OS ae 1 From an open document on an application click s File gt Print Remote UI Ever 2 2 Select the fax icon Canon MF4600 Series FAX then click Print or OK System Manager Settings Specify the name and fax number in Sending Settings then click Add to Recipient List Maintenance te Click OK in the Fax Sending Settings eet Table of Contents Before Using
137. ate such problems See TX RX SETTINGS on p 11 11 However if the telephone lines are in poor condition ask the sender to send faxes again O Q Back Previous Next Is the sender s machine functioning properly Ask the sender to check that the scanning components of the machine are clean Part of the documents you receive are cut off Are the slide guides of the paper cassette set to the size of the paper Adjust the guides of the paper cassette to the size of the paper Have you specified the correct paper size for the paper cassette Specify the correct paper size for the paper cassette Is the toner low or unevenly distributed Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 Before Using the Machine t c Remote UI Sy UUELE Settings R Maintenance ety Troubleshooting i j E Table of Contents Cannot receive using Error Correction Mode ECM A Does the sender s machine support ECM If the sender s machine does not support ECM the document is received in normal mode without error Is ECM Error Correction Mode set to lt ON gt Because ECM corrects errors during a transmission any problems on the line can mean that the transmission will take extra time Set lt ECM RX gt to lt OFF gt See TX RX SETTINGS on p 11 11 Is the resolution of the se
138. atically without pressing Start after the preset time for this setting is elapsed Troubleshooting j Table of Contents Before Using the Ma Document and Paper Copying Troubleshooting j Table of Contents E Using Group Addresses note To use this feature you must register destinations in a group address beforehand See Storing Editing Address Book on p 4 9 1 Set documents Place the first page on the platen glass if you are not using the ADF Press SEND FAX Press the one touch key or Coded Dial followed by the three digit code under which the desired address group is registered If you pressed a wrong key or code press Clear and perform step 3 again If you want to adjust the image quality and density see Scan Settings on p 4 6 O Q Back Previous Next Press Start When you set the documents on the platen glass press lt or gt to select the document size then press Start for each document When scanning is complete press OK to start sending note When lt TIME OUT gt is set to lt ON gt in lt TX SETTINGS gt in lt FAX SETTINGS gt in lt TX RX SETTINGS gt and if you have specified the destination by any other method than using numeric keys the machine starts scanning automatically without pressing Start after the preset time for this setting is elapsed Before Using the Ma Document and Paper Copying Troubleshooting
139. ave the toner cartridge s protective bag in case you need to repack and transport the toner cartridge at a later date Do not store the toner cartridge in a salty atmosphere or where there are corrosive gases such as from aerosol sprays Do not remove the toner cartridge from the machine unnecessarily Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Q Back Previous Always hold the toner cartridge by its handle to avoid touching the drum protective shutter Do not stand the toner cartridge on end and do not turn it upside down If toner becomes caked in the toner cartridge it may become impossible to free it even by shaking the toner cartridge If there is a toner powder leakage make sure not to inhale or touch the toner powder If it comes in contact with your skin rinse with cold water using soap If you feel an irritation on your skin or inhale the powder consult a doctor immediately When removing the toner cartridge from the machine make sure to remove it carefully If not removed with care the toner powder may scatter and come in contact with your eyes and mouth If this happens rinse with water and consult a doctor immediately Keep the toner cartridge away from small children If they ingest the toner powder consult a doctor immediately Do not disassemble the toner cartridge The toner po
140. b you can also cancel the job by pressing Stop Reset For details on how to cancel the copy job see Checking and Deleting Copy Jobs on p 3 13 For details on how to cancel the report or list print job see Checking and Deleting Report Jobs on p 11 55 Now ready to resume the job Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning e Remote UI System Mana Settings R Maintenance ty Troubleshooting 0 j 41 Table of Contents General Problems The machine has no power Is the power cord plugged in securely Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Is the power cord supplying power Use a different power cord or test the cord for continuity using a voltmeter Is the main power switch turned on Turn on the main power switch O Q Back Previous Next The Error indicator flashes Does the machine feed paper correctly or is there paper in the paper cassette or multi purpose tray Clear the paper jam or load paper in the paper cassette or multi purpose tray For instructions on clearing paper jam See Clearing Jams on p 10 3 For instructions on loading paper see Set Up the Machine in the Starter Guide If the machine has no paper jam or paper is loaded in t
141. can be transferred across the Internet more quickly JPEG the format currently used causes some loss in image data after compression Maintenance i i The maching cames with one USB port located on the Back ofthe and so reduces image quality JBIG compression overcomes this 0 machine You attach the cable that connects your computer and shortcoming machine to this port Troubleshooting J Table of Contents Before Using the Machine Job Recall Document and Paper A method to specify the same destination you have specified before You can recall the destinations scan settings and send settings which have been set and then send your documents Copying JPEG Joint Photographic Experts Group An experts group file specification that defines a standard for compressing reducing the size of Sending and photographic and photorealistic image files The image compression Receiving method used involves some loss of information and so reduces J image quality Files containing photographic images in Web pages Printing and Scanning are generally compressed by using the JPEG format so they can be O a transferred across the Internet more quickly Local Area Network It is a network system formed by linking a server workstations and computers which are all located in the same building or some other relatively limited area Remote UI System Manager Settings R EE LPD e Line Printer Daemon A daemon is a program that runs without human
142. chine Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy Mana Settings Q Maintenance sty Troubleshooting 0 j i Table of Contents 5 Gently rock the toner cartridge five or six times to distribute toner inside Hold the toner cartridge with one hand and pull the seal completely out Do not pull the seal out at an angle O Q Back Previous Next Hold the toner cartridge by its handle The arrow A on the toner cartridge should be facing away from you and pointing down A CAUTION Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged note Always hold the toner cartridge by its handle Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning e Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents 8 Insert the cartridge so that the protrusion on the right side of the toner cartridge A fits into the guide B located on the right side of the machine and slide it down parallel to the guide Push the toner cartridge to make sure it is properly set in the machine 600 0 Back Previous Next 10 Close the toner cover using the tab
143. click New Port The Add Standard TCP IP Printer Port Wizard starts Click Next In Printer Name or IP Address enter the machine IP address or machine host name gt click Next Add Standard TCP IP Printer Port Wizard Add Port For which device do you want to add a port Enter the Printer Name or IP address and a port name for the desired device Printer Name or IP Address f 10 20 30 5 Port Name IP_10 20 30 5 After the computer has confirmed that there is a machine in which the entered IP address is assigned the Completing the Add Standard TCP IP Printer Port Wizard window appears Before Using the Machin 8 Document and Paper a 9 Click Finish If the dialog box displays Additional Port Information Required follow the instructions on the screen to search again or click Standard gt click Canon Network Printing Device with P9100 from the pull down list gt click Next Click Close to close the Printer Ports dialog box 10 In the printer properties dialog box click Su Troubleshooting j O Table of Contents Configure Port gt Click LPR under Protocol enter a print queue in Queue Name under LPR Settings If you want to use Raw confirm Raw under Protocol is selected and proceed to step 11 Configure Standard TCP IP Port Monitor Port Settings Port Name IP_10 20 30 5 Printer Name or IP Address
144. ct editing the Address Book 7 digits maximum OFF ON Back Previous Before Using the Machine SYSTEM SETTINGS Document and Paper 2 RESTRICT NEW ADD Copying Sets whether to restrict registering or changing destinations for one touch keys and coded dial codes Sets whether to restrict making calls to the destinations not registered in Address Book OFF ON 2 1 Registration of group addresses is not restricted 2 You can still make calls using an external phone FAX DRIVER TX Sets whether to restrict sending faxes from a computer using the fax driver ON OFF CONFIRM FAX NO C Sets whether to confirm the entered fax numbers each time you send a fax OFF ON Remote UI REST REDIAL CALL REST MUTI DEST Sets whether to disable the redial function of the Recall Pause key OFF ON Sets whether to disable the broadcasting function The restrict broadcast setting is not set g z OFF Maintenance A CONFIRMATION Sets whether to confirm to enable the broadcasting function each time you send a fax Disables the broadcasting function Troubleshooting PROHIBIT Table of Contents O Q Back Previous Next Before Using the Machine SYSTEM SETTINGS Document and Paper 10 CHECKING THE LOG Sets whether to allow displaying the log Enables confirmation of logs using System Monitor Copying ON OFF
145. cument and Paper Copying CHP Remote UI System Manager Settings R Maintenance aero Troubleshooting 0 j __11 Table of Contents Checking the Job Log You can specify whether or not to check the job log When you set lt CHECKING THE LOG gt to lt ON gt you can check the job log using the System Monitor screen When you set lt CHECKING THE LOG gt to lt OFF gt the job log does not appear on the System Monitor screen note When you set lt CHECKING THE LOG gt to lt OFF gt the Activity Report will not print automatically 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Back Previous Press lt or gt to select lt CHECKING THE LOG gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK Press Stop Reset to return to the standby mode Q Back Previous Before Using the Restricting the USB Interface Port Document and Paper You can specify whether to accept or reject jobs by restricting Copying the connection to the USB port note The only USB port to which you can restrict the connection is the one on the back of the machine You can use a USB memory connected to the USB port on the front of the mach
146. d or torn which may cause paper jams If the feeder rollers are soiled from scanning a document written in pencil clean them See Cleaning the Machine on p 9 2 Troubleshooting Table of Contents O Q Back Previous Next Before Using the Machine 7 Document and Paper Paper Requirements Copying Paper cassette Multi purpose tray To prevent paper jams do not use any of the following LTR LGL A4 B5 A5 Executive Envelope COM10 7 Wrinkled or creased paper Monarch DL ISO C5 6 3 8 x 9 162 x 229 mm Oficio Brazil Oficio Mexico Oficio Folio Government LTR Curled or rolled paper Government LGL Foolscap 3 x 5 to 8 1 2 x 14 76 x 127 to 216 x 356 mm Weight 16 to 43 Ib bond 60 to 163 g m Quantity Max 250 sheets Max 1 sheet Damp paper ES a See oa Very thin paper Type Plain Paper Plain Paper L Heavy Paper Heavy Paper H P 3 ee ae Paper which has been printed on using a thermal transfer printer Transparency Coated paper Torn paper Remote UI Do not copy on the reverse side gi A NOTE The following types of paper do not print well The default paper size is LTR If you use a different paper size you must Highly textured paper change the paper size settings See Setting Paper Size and Type on p 2 13 e Troubleshooting 0 j CED Very smooth paper Table of Contents O Q Previous Next Before Using the Machine N
147. d PRO COIV ING IT A E t Document and Paper fama Basic Sending Method C i Sending and Receiving A Density Send Settings E Mail File Server Printing and Scanning i ee Scanning 5 Storing Editing Address Book C Storing Editing One Touch Keys Coded Dial Codes e Storing Editing Group Addresses Image Quality Fax pre a Specifying Destinations System Manager Using One Touch Keys Etting Using Coded Dial Codes Using Group Addresses ty Using Address Book Key Troubleshooting i n Manual Sending Fax Table of Contents O Q Back Previous Next sine J Machine Advanced Sending Features Document and Paper Job Recall Copying PC Faxing Sending and o Receiving Customizing Sending Features Setting Number of Retry Attempts E Mail File Server Printing and Scanning Setting Automatic Redialing Fax Setting Detail Information E Mail File Server USB Memory Fax Dialing Features bal Switching Temporarily to Tone Dialing Checking Dialing Line System Manager ss Sening Dialing an Overseas Number With Pauses E Basic Receiving Method e Troubleshooting Table of Contents O Q Back Previous Next Before Using the Machine Receiving Features eee FaxTel Optional Settings DRPD Optional Settings Sog Manual Reception E Memory Reception Receiving Memory Lock Reception Forwarding Received Documents Printing and Scanning Remote Reception Printi
148. e Two Sided Copying on p 3 9 O Q Back Previous Next Before Using the Machine L The alarm sounds or lt MEMORY FULL gt appears in the LCD when Document and Paper making copies Is the machine s memory full Te Se y A Check remaining memory See Checking Remaining S ing and Memory on p 11 56 Re g g Remote UI System Manager Settings Maintenance ee ty Troubleshooting 6 j E Table of Contents Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance R Troubleshooting i j E Table of Contents Printing Problems Blank paper comes out from the machine A A Have you removed the plastic seal from the toner cartridge Make sure you remove the seal from the cartridge See Set Up the Machine in the Starter Guide Is the toner cartridge installed properly Make sure the toner cartridge is installed properly See Set Up the Machine in the Starter Guide Is the cartridge out of toner Replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 oO Q Back Previous Next Printout is too light or has uneven density A Is the toner low or unevenly distributed Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 Printout has vertical white streaks A Is the toner low or u
149. e max 120 characters including spaces Troubleshooting 3 MESSAGE TEXT 4 REPLY TO Table of Contents 990 OF i L Back Previous Next ka Before Using the Machine TX RX SETTINGS Document and Paper 5 E MAIL PRIORITY Sets the priority for your e mail message NORMAL Copying LOW HIGH 7 TX TERMINAL ID Sets the options for sender information 1 PRINTING POSITION Selects where the sender information is printed in small type at the top of each page OUTSIDE IMAGE INSIDE IMAGE 2 TELEPHONE MARK Prefixes your number with the abbreviations FAX or TEL in your sender information FAX TEL g 8 COLOR TX GAMMA Sets the gamma value for color scanned data If the set value corresponds to the gamma value Remote UI PES i Sy at the recipient s machine the scan exposure of the output data at the recipient s machine is automatically adjusted to the level best suited to the quality of the original GAMMA 1 8 GAMMA 2 2 GAMMA 1 0 GAMMA 1 4 9 SHARPNESS Sets the contrast of the images you scan 1 7 Maintenance 10 LOG USB MEM STORE Sets whether to leave the log of saving images to the USB memory OFF ON Troup csneoung 11 INIT STANDARD SET Sets whether to restore lt STANDARD SETTINGS gt in lt TX SETTINGS gt to the default J Press to select lt YES gt If you do not want to restore all settings press gt to select lt NO gt
150. e Activity Log of send jobs The Activity Log shows up to 40 recent transactions note If you set lt CHECKING THE LOG gt to lt OFF gt in lt SYSTEM SETTINGS gt the Activity Log does not appear See Checking the Job Log on p 8 21 1 Click Job Status gt select Activity Log from the menu that appears under Job Status a OZA The Activity Log appears displaying information about fax jobs that have already been processed by the machine Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy Mana Settings g Maintenance at Troubleshooting 0 j CED Table of Contents Managing the Address Book The Remote UI enables you to view and modify the Address Book data note You can also access these setting menus from the operation panel of the machine For details see Machine Settings on p 11 4 1 Click Address gt One touch Speed Dial or Coded Dial from the menu that appears under Address O Q Back Previous Next To view edit the registered addresses Click the number or the name to display the current address information ha 1 0 s O EEEE oy Before Using the Ma Sele ee To edit the information click Edit gt make the necessary changes Document and Paper on the Change Address screen click OK Copyi
151. e POP server max 32 characters POP PASSWORD Enters the password for access to the POP server max 32 characters POP INTERVAL 8 STARTUP TIME SET Sets the interval you want the POP server to check for incoming e mail If the interval is set to 0 the POP server is not checked automatically OMIN 99MIN Sets the time period required to delay the startup of network communications for the machine OSEC 300SEC 6 COMMUNICATIONS Sets the fax and e mail communication 1 E MAIL SETTINGS Sets the e mail communications Ooo OF l L Back Previous Next po Before Using the Machine SYSTEM SETTINGS Document and Paper 1 MAX TX DATA SIZE Sets the maximum data size for outgoing e mail messages If the e mail message exceeds this data size limit it is split up into several e mail messages before being sent OMB 99MB Copyin pying 2 DIVIDED OVER MAX Sets whether to divide a document into separate files when it is sent if its size exceeds the data size you specify OFF ON FAX SETTINGS Sets the facsimile communication 1 TX START SPEED e Sets the transmission start speed for faxes 33600bps 2400bps 4800bps 7200bps 9600bps 14400bps Sets the reception start speed for faxes 33600bps 2400bps 4800bps 7200bps 9600bps 14400bps Remote UI MEMORY LOCK OFF Sets whether to receive and store all documents in memory and not
152. e shared folder Permissions for share Share Permissions Group or user names Clever Permissions for Everyone Allow Deny Full Control Change Read Under Permissions select both Change and Read gt click OK For Windows Vista click OK to close the Advanced Sharing dialog box Click the Security tab oO Q Back Previous Next Inthe Security sheet select or add the users or groups to whom you want give access to the shared folder Under Permissions select both Write and Read amp Execute or a higher access authority For data in the folder check both Write and Read or a higher access authority Click OK gt close the properties dialog box of the shared folder note To display the Security tab in Windows XP follow the procedures below For details about the settings see the documentation provided with Windows XP Windows XP Professional Open Folder Options gt deselect Use simple file sharing However you can share folders and files with Use simple file sharing selected Select or deselect Use simple file sharing to suit your environment Windows XP Home Edition Start Windows in safe mode gt select Safe Mode with Networking in the Windows Advanced Options Menu After logging on to Windows you can find a Security tab by opening the properties dialog box of the shared folder Set a destination address using the operation
153. e sleep mode may take longer OFF ON Remote UI Maintenance ay Troubleshooting i j C Table of Contents Before Using the Machine Document and Paper Copying ay Remote UI Maintenance ay Troubleshooting i j CE Table of Contents Back Previous REPORT SETTINGS Setting Item Description 1 SETTINGS Sets the report functions See Printing Reports Automatically on p 11 49 1 TX REPORT PRINT ERROR ONLY Sets whether the transmission report prints out Prints a report only when a transmission error occurs REPORT WITH TX IMAGE Sets whether to print the first page of the document under the report OFF ON OUTPUT YES REPORT WITH TX IMAGE Prints a report every time you send a document Sets whether to print the first page of the document under the report OFF ON OUTPUT NO No report is printed RX REPORT ACTIVITY REPORT Sets whether the reception report prints out OUTPUT NO PRINT ERROR ONLY OUTPUT YES Sets whether to automatically print the transaction report and selects its type 1 AUTO PRINT Sets whether an activity report is printed automatically every 40 transactions OUTPUT YES OUTPUT NO Back Previous Before Using the Machine REPORT SETTINGS Document and Paper 2 TX RX SEPARATE Sets whether an activity report is printed separately for sending
154. e the Address Book as a file in your computer 1 Click Add Func gt select Import Export from the menu that appears under Add Func click Address Book Document and Paper Copying Troubleshooting 0 j Table of Contents Click Start Export DBO Pee trem O D 5 Follow the instructions on the screen to specify the location where you want to save the file The file is saved in the specified location O Q Back Previous Next E Loading an Address Book You can load address books into the machine from saved files note If the machine is in the Sleep mode press Energy Saver on the operation panel to cancel the Sleep mode before performing an Import operation When you register the contents of a new file the currently registered addresses are overwritten by the new address list You can register up to 200 addresses in the Address Book Each address is treated as a separate item You cannot import the settings in lt OPTIONAL SETTING gt in lt ADDRESS BOOK SET gt See Registering Fax Numbers on p 4 10 You cannot import the group dialing information which contains another group dialing 1 Click Add Func gt select Import Export from the menu that appears under Add Func gt click Address Book 3 Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System M
155. ed See Paper Jams on p 10 5 O Q Back Previous Next Is the one touch key or coded dial code you entered registered correctly Check that the Address Book settings are registered correctly See Storing Editing Address Book on p 4 9 Did you dial the correct number Check that you have the correct number Is the machine in the Sleep mode The machine does not scan documents if it is in the Sleep mode To take the machine out of the Sleep mode press Energy Saver on the operation panel Is the recipient s machine out of paper Ask the recipient to make sure paper is loaded in the machine Before Using the Machine Document and Paper Copying nr Remote UI System Mana Settings Maintenance goa Oe Troubleshooting i j Table of Contents Are there other documents being sent from memory Allow time for the documents to finish sending Has an error occurred during transmission Check the LCD for an error message See LCD Messages on p 10 13 Print an Activity Report and check for an error See ACTIVITY REPORT on p 11 51 Is the telephone cable connected properly Make sure the cable is connected properly See Set Up the Machine in the Starter Guide Is the telephone line working properly Make sure there is a dial tone when you press Hook or when you lift the handset of any external telephone connected to the machine If there is no dial
156. ed in Canada O Q Back Previous Next For further information about The Clean Earth Campaign in Canada please call or write to Canon 1 800 667 2666 Canon Canada Inc Corporate Customer Relations 6390 Dixie Road Mississauga ON L5T 1P7 Back Previous Before Using the Machine Document and Paper Follow this procedure to avoid vibration damage to the Lift the scanning platform until it is locked A Copying machine when transporting it over a long distance You will hear an audible click 1 Transporting the Machine Turn off the main power switch Sending and Receiving 2 Disconnect the power cord and all the cables from the back of the machine Printing and Scanning 3 Ifyou are using the output tray extension fold the paper stopper and then push the output bey tray extension into the machine e Remote UI Open the toner cover B using the knob which covers over on dent A System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents O Q Back Previous Next Before Using the Ma Document and Paper Copying 6 Remove the toner cartridge Close the toner cover using the tab To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter on the toner cartridge Print
157. educe DeJsity Image uality Collat 2on1 Energ Saver CdD C Pri ing and COPY SEND FAX SCAN OOo OO Scanning ae ImagecLass i 7 Stopien View iti A Operation Panel System Manager Settings z System Monitor key SEND FAX key Press to check fax transmission print copy or report output Press to switch to the Send Fax mode g status SCAN key View Settings key Press to switch to the Scan mode Press to confirm settings of the copy function Additional Functions key ee 10 COPY key Press to select or cancel the modes in Additional Functions Press to switch to the Copy mode 2 Sided key Press to set two sided copying Table of Contents Back Previous Before Using the Machine i ee n Document and Paper ___ E iJitarge teduce Defsity Image uality eS Saver c Cory SEND FAX SCAN cc coe opying sy em alal Secs DEF Stop Reset GO mars O S S d fe View Additional 7 en an p unctions woe e P g and Q Scanning D Enlarge Reduce key Energy Saver key Remote UI Press to enlarge or reduce copy ratio Press to set or cancel the Sleep mode manually The key Density key lights green when the Sleep mode is set and goes off when Press to adjust the density for copy or documents you send the mode is canceled Sy Mana Image Quality key Stop Reset key Settings re Press to
158. emory Do not connect anything other than USB memory to the USB memory port port Supported file systems of USB memory are FAT16 and FAT32 Supported maximum sizes of a USB memory are as follows A NOTE FAT32 8GB FAT16 2GB USB memory with security function or card readers are not supported USB memory used with an extension cable is not supported Use of a USB memory through a USB hub is not supported A USB memory that does not comply with USB specifications is not supported In other cases not mentioned above images may not be saved correctly Press SEND FAX repeatedly to select lt USB due to the type of USB memory used MEMORY B amp W gt or lt USB MEMORY COLOR gt then press OK Insert the USB memory straight into the USB memory port Inserting a USB memory at an angle or inserting a USB memory that does not comply with USB specifications may damage the USB memory port Set documents Troubleshooting j Table of Contents O Q Back Previous Before Using the Machine For a USB f d with the FAT16 fil h Press Start Fora memory ormatted with the le system the Document and Paper If you want to set the optional settings press OK instead of pressing ine a E A e Veen ane Start See Optional Settings on p 5 6 255 It is recommended that you use a computer to organize When you set the documents on the platen glass press lt or gt the root directory of your USB memory beforehand by
159. end pulses to the telephone switching system In pulse dialing you hear clicks In touch tone dialing the most common dialing system you hear tones Rotary pulse dialing requires certain setting adjustments RX See Receiving Back Previous Scope ID The Scope ID is a character string value that is appended to the NetBIOS name and is used for all NetBIOS over TCP IP communications It provides a way for a computer to communicate only with others sharing the same Scope ID Sending Sending documents is also defined as TX or Transmit The machine can scan and send documents via fax or e mail or send them to a file server Sending speed The rate at which faxes are transmitted through the phone line See also bps bits per seconds SMB Server Message Block A protocol that provides file and printer sharing over a network for Windows computers SMTP Simple Mail Transfer Protocol A TCP IP protocol for sending messages from one computer to another on a network SNMP Simple Network Management Protocol The network management protocol of TCP IP In SNMP agents which can be hardware as well as software monitor the activity of the various devices on the network and report to the network console workstation Before Using the Machine Document and Paper Source Routing Normally a host has no control over the route taken by a packet it sends Source routing is a technique whereby the sender of a packet can specif
160. ent With Department ID Management the following settings can be specified Turn Department ID Management ON or OFF Register the Department ID and password Set page limits for scans prints and copies Accept or reject print jobs from computers with unknown IDs O Q Back Previous note When you use Department ID Management you need to set both the System Manager ID and password to restrict the access to the lt SYSTEM SETTINGS gt menu from the operation panel or using the Remote UI Otherwise all users will be considered as System Manager and anyone can access the lt SYSTEM SETTINGS gt menu from the operation panel or use the Remote UI without restriction See Specifying the System Manager Settings on p 8 3 The pages of received fax I fax documents and automatically printed reports are not counted as prints The maximum number of digits that you can store for the Department ID and password is seven If you enter fewer than seven digits for either setting the machine stores them with leading zeros Example If lt 321 gt is entered lt 0000321 gt is stored If you enter a number that begins with zeros the leading zeros are ignored Example If lt 02 gt or lt 002 gt is entered lt 0000002 gt is stored If you make a mistake when entering a number press Clear to clear the entire number gt enter the correct number You can set the page limit from 0 to 999 999 pages E Registering
161. ent receive mode after the external telephone rings for a specified time F T RING TIME Sets the length of time to elapse before the machine switches to document receiving 1SEC Maintenance 99SEC Sty Troubleshooting i j u Table of Contents Before Using the Machine Document and Paper Copying ny Remote UI Maintenance Sty Troubleshooting i j u Table of Contents Back Previous ADDRESS BOOK SET Setting Item Description 1 1 TOUCH SPD DIAL Registers the destinations on one touch keys Up to 8 destinations can be registered See Storing Editing One Touch Keys Coded Dial Codes on p 4 10 Registers fax numbers TEL NUMBER ENTRY Registers the recipient s fax number max 120 digits including spaces NAME Registers the recipient s name max 16 characters including spaces OPTIONAL SETTING Sets the optional settings for sending faxes OFF The optional setting is not set ON The optional setting is set 1 LONG DISTANCE Selects a mode for documents you are sending DOMESTIC LONG DISTANCE 1 LONG DISTANCE 2 LONG DISTANCE 3 See Registering Fax Numbers on p 4 10 2 TX SPEED Selects the transmission speed 33600bps 14400bps 9600bps 4800bps 3 ECM Selects whether to use ECM Error Correction Mode ON OFF Before Using the Machine Document and
162. er Copying Troubleshooting j Table of Contents E Communication Environment Setup To set up a configuration for communication between the machine and computers on your network use the following procedure SNMP SNMP helps monitor the state of the machine and collects information on it The following two items can be set lt COMMUNITY NAME gt Sets the SNMP community name You can specify up to two community names lt SNMP WRITABLE gt Enables the computers on the network to access the machine and modify its settings if this item is activated You can specify this setting for each community separately 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID 0090 N Back Previous Next Press lt or gt to select lt NETWORK SETTINGS gt then press OK Press lt or gt to select lt SNMP SETTINGS gt then press OK Press lt or gt to select lt USE SNMP gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK lt ON gt When you set or browse each item of the machine with utility that uses SNMP to obtain information lt OFF gt When you do not use an SNMP utility note Ifyou want to use a C
163. er ID and system password is set they must be entered every time you access the lt SYSTEM SETTINGS gt menu Sets the system manager ID seven digits 2 SYSTEM PASSWORD Sets the system manager password seven digits 3 SYSTEM MANAGER DEVICE INFO Sets the system manager name max 32 characters including spaces Sets device information 1 DEVICE NAME Registers the machine name max 32 characters including spaces 2 LOCATION MANAGE DEPT ID Registers the machine location max 32 characters including spaces Sets if the department ID management is used OFF The department ID management is not used ON 1 REGISTER DEPT ID The department ID management is used Registers the department ID 0001 0030 1 PASSWORD Registers the department ID management password 2 PAGE LIMIT SET Sets page limits for scans prints and copies from 0 to 999 999 pages Back Previous Q Before Using the Machine SYSTEM SETTINGS Document and Paper 1 TOTAL PRINT LIMIT Sets if the total page limit is used OFF ON 000000 999999 Copying J COPY LIMIT Sets if the copy limit is used OFF ON 000000 999999 Le ae E ae Receiving BLACK SCAN LIMIT Sets if the scan limit is used OFF ON 000000 999999 Printing and Scanning a Sets if the color scan limit is used OFF ON 000000 999999
164. er containing the data that you send to or receive from a machine Domain dpi A management concept that divides large scale networks into groups for identifying individual computers and users The internet is managed by classifying domains according to geographical location or type business organization educational institution etc Dots per inch A machine of measurement for indicating a machine s resolution DRPD This receive mode allows the machine to distinguish fax and voice calls depending on the distinctive ring patterns assigned to different numbers Subscription to a DRPD service offered by some telephone companies is required O Q Back Previous Next Error Correction Mode The ability of your machine to reduce system and line errors when sending or receiving from another fax with ECM capability ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line Ethernet An industry standard local area network LAN system for connecting together multiple computers Data is sent from one computer to another by breaking it into packets and a packet reaches its destination smoothly without any collision with other packets Extension A telephone connected to the machine that is used in place of the handset You can use the extension telephone to activate incoming reception of documents manually FAX TEL switching This option allows you to set
165. er switch and disconnect the power cord Use a soft cloth to avoid scratching the components Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges A CAUTION Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine These can damage the machine components note When you turn off the main power switch the documents stored in memory will be erased To check the jobs stored in memory see the following Checking and Deleting Copy Jobs on p 3 13 Checking and Deleting Sending Receiving Documents Stored in Memory on p 4 48 Checking and Deleting Print Jobs on p 5 9 Back Previous E Exterior 1 Turn off the main power switch and disconnect the power cord 2 Wipe the machine s exterior with a clean soft lint free cloth dampened with water or diluted dishwashing detergent solution 3 Wait for the machine to dry then reconnect the power cord and turn on the main power switch E Interior Clean the machine s print area periodically to prevent toner powder and paper dust from accumulating inside 1 Turn off the main power switch and disconnect the power cord oO Q Back Previous Next Lift the scanning platform until it is locked A 4 Remove the toner cartridge Document and Paper You will hear an audible click Copying lps L Z
166. ered Fax Numbers You can specify whether or not to confirm the entered fax numbers each time you send a fax 1 2 Press Additional Functions Press lt or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt ACCESS TO DEST gt then press OK Back Previous Next a Press lt or gt to select lt CONFIRM FAX NO gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK lt OFF gt The confirmation screen does not appear lt ON gt The confirmation screen appears when you enter a fax number using the numeric keys 6 Press Stop Reset to return to the standby mode E Restricting Job Recall You can specify whether or not to allow using Recall Pause 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table
167. es with one touch keys coded dial codes or Address Book key See Specifying Destinations on p 4 20 Press Start When you set the documents on the platen glass press lt or gt to select the document size then press Start for each document When scanning is complete press OK to start dialing Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents Scan Settings You can adjust the image quality Fax and density of the document you send The higher image quality you set the better the output will be but the longer the transmission will take When you send e mail or send documents to a file server you can optionally set the file format if multiple images are sent as separate files or a single file resolution and original type according to the type of document you are sending See Send Settings E Mail File Server on p 4 7 E Image Quality Fax Press SEND FAX to select lt FAX gt then press OK Press Image Quality repeatedly to select the resolution then press OK lt FINE gt for fine print documents the resolution is twice that of lt STANDARD gt 200 x 200 dpi lt PHOTO gt for documents that contain photographs the resolution is twice that of lt STANDARD gt 200 x 200 dpi lt SUPER FINE gt for documents that contain fine print and images the resolution is four times that of lt STANDARD gt 200 x 400 dpi
168. eshooting 0 j 41 Table of Contents Cannot send the documents to multiple recipients A Is lt REST MULTI DEST gt set to lt ON gt When lt REST MULTI DEST gt is set to lt ON gt you cannot send the documents to multiple recipients See Restricting Broadcasting on p 8 20 E Receiving Problems The machine does not receive documents e mail or file server om Are network settings specified A Documents cannot be received if the appropriate network settings are not specified Confirm this with your system administrator O Q Back Previous Next Cannot receive a fax automatically A For the machine to receive faxes automatically the receive mode must be set to lt FaxOnly gt lt FaxTel gt lt AnsMode gt or lt DRPD gt If you have set lt AnsMode gt confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded See Basic Receiving Method on p 4 35 Is the machine set to receive automatically Are documents stored in memory leaving little or no memory available Print send or delete any documents stored in memory Has an error occurred during reception Check the LCD for an error message See LCD Messages on p 10 13 A A A Print an Activity Report and check for an error See ACTIVITY REPORT on p 11 51 Before Using the Machine Document and Paper Copying Sending
169. ess OK For details on specifying a destination from Address Book see Registering Group Addresses on p 4 15 Press Stop Reset to return to the standby mode Deleting Destination from Group 1 2 Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK 89 O37 Back Previous Next a Press lt or gt to select lt GROUP DIAL gt then press OK Press or gt to select a group to edit then press OK To select a group stored under the coded dial code press Coded Dial then enter the three digit code using the numeric keys Press lt or gt to select lt SELECT ADD TEL NO gt then press OK Press lt or gt to display the destination you want to delete from the group then press Clear Repeat this step if you want to delete another destination Press OK Press Stop Reset to return to the standby mode Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE Stat Troubleshooting j __11 Table of Contents Changing Group Name 1 2 Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK Press lt or gt to select lt GROUP DIAL gt then press OK Press lt or gt to select a gro
170. evious Next Before Using the Machine 3 Slide the paper guides so that they fit to both Document and Paper sides of the paper Copying Le ae E ae Receiving Printing and Scanning If the paper guides are not adjusted correctly for the size of the paper the quality of your printouts may be adversely affected Remote Ul Specify the size and the type of the paper you load System Manager For details on how to specify the paper size and type see Setting Settings Paper Size and Type on p 2 13 Sees 0 Troubleshooting Table of Contents Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance Stat Troubleshooting jI __11 Table of Contents Setting Paper Size and Type The default setting is lt LTR gt and lt PLAIN PAPER gt When you place other sizes and or types of paper follow this procedure to change the settings The procedure is same for the paper cassette and multi purpose tray except for selecting the paper cassette or multi purpose tray in step 3 and 6 1 2 Press Additional Functions Press lt or gt to select lt PAPER SETTINGS gt then press OK Press lt or gt to select lt CASSETTE gt or lt MP TRAY gt then press OK Press lt or gt to select lt PAPER SIZE gt then press OK Back Pre
171. evious Next x Before Using the Machine mary Network Copying cr System Requirements Printing or Sending a Fax from a Computer ace es Using E Mail Printing and aes od Sending Data to a File Server Ey Basic Network Settings Interface Settings Remote Ul er SS Communication Environment Setup Saas 2 Setting Up a Computer for Printing Sending a Fax Settings from the Operation Panel J Machine Connection Method LPD Raw ee Print Server Settings Table of Contents O Q Back Previous Next C Machine e Setting Up E Mail coe Setting Up a Computer as a File Server Settings from the Operation Panel Receiving Configuring a Shared Folder Cee od Additional Network Settings Sa TCP IP Settings Startup Time Settings Remote UI i Checking Network Settings System Manager Settings WET Cele ee sty Troubleshooting j T O Table of Contents O Q Back Previous Next sine J Machine Machine Ma nagement PPE EEE EER EE EEEE E E EE EA E TTE Oe Document and Paper i ae Machine Management Using Web Browser Copying Remote Ul Machine Management Using NetSpot Device Sending and Installer Receiving Machine Management Using NetSpot Console Printing and Scanning Remote UI System Manager Settings Maintenance Sy Troubleshooting i j 4d Table of Contents O Q Back Previous Next Before Using the Machine Document and Paper System Requirement
172. f cr Restricting PC Faxing Confirming Entered Fax Numbers Sending and Receiving Restricting Job Recall Printing and Checking the Job Log iy Restricting the USB Interface Port ieee Restricting Broadcasting 9 MAI COI ANCE ssi ce scccciccissscceschccdacisccecdcciaviseeecdecdastacsechecdacsncssdecdususcsecdesianusaer lt bestustscssctestaxesssieseneces System Manager Settings Cleaning the Machine J Interior Fuser Roller 0 Scanning area Table of Contents O Q Back Previous Next Before Using the Machine Replacing the Toner Cartridge E Redistributing Toner Replacing the Toner Cartridge with a New One Recycling Used Cartridges Sending and The Clean Earth Campaign U S A PROGRAM Printing and CANADA PROGRAM CANADA PROGRAMME Scanning a Transporting the Machine e Receiving Lek 2 TO TIGUDISSNOOEIING wiscasessesccsesevasacesenscasnsascosvestiassnesarastsehantenbentinsastsapesssebasesevectvessseseracesusssvoarseusen O System Manager Clea ring Jams Settings Gay LCD Messages esses 0 Error Codes Table of Contents O Q Back Previous Next R Machine i If lt LOAD CORRECT PAPER is displayed eee Re Loading the Paper ae Changing the Paper Size Setting opying Sees General Problems Sending and Receiving A Paper Feeding Problems ipa end Sending Receiving Problems canning Sending Problems Ee yy Receiving Problems e E Copying Problems Printing Problems System
173. g Remote UI System Manager Maintenance Troubleshooting Table of Contents O Q Back Previous Next Before Using the Ma Document and Paper E Using the Top Page Copying g prag Returns to the last page opened Displays the previous or next page Returns to the top page How to Use This Guide ES Canon Reference Guide imageCLASS MF4ub40 Troubleshooting 4 Troubleshooting Please read this guide before operating this product After you finish reading this guide store it in a safe place How to Use This Guide Displays the How to Use This Guide page naes for future reference AO Quick links to the list of things you can do topics for each chapter table of contents and the index Table of Contents O Q Back Previous Next C Machin E Using the Chapter Topic List CEA Returns to the last page opened Displays the previous or next page Returns to the top page Before Using the Machine 1 Before Using the Machine Copying Machine Components Sending and Receiving Operation Panel Printing and Main Operation Panel Scanning Send Fax Operation Panel LCD Standby Mode Copy Mode S send Fax Mode G Table of contents for the chapter Network Remote UI Settings Scan Mode Maintenance Se s ER Troubleshooting Table of Contents 0 eo O Quick links to the list of things you can do topics for each chapter
174. ger ID and System Password have been set enter Sy Manager Machine for Network Usage in the Starter a screen i paral Passwordiusing the numere Settings R Guide Specify the machine s IP address so that the machine and the Press lt or gt to select lt NETWORK Maintenance network computer can communicate before making protocol SETTINGS gt then press OK settings Any of the following can be used to specify the settings Machine s operation panel Additional Functions menu Press lt or gt to select lt TCP IP SETTINGS gt L Troubleshooting NetSpot Device Installer Canon utility software included in the User Software CD then press OK 1 Press Additional Functions Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents Press lt or gt to select lt LPD PRINT gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK lt ON gt Uses LPD as the print application lt OFF gt Does not use LPD Press lt or gt to select lt RAW PRINT gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK lt ON gt Uses Raw as the print application lt OFF gt Does not use Raw 9 Co
175. gs R note J ELSIE The scanned pages might be saved to the USB memory even if you s pressed Stop Reset while scanning the document If you want to 7 delete the files from the USB memory delete them from a computer Troubleshooting 0 j Table of Contents ae i PAD m O Q Back Previous Next B B a TUF Before Using the Machine Document and Paper System monitor enables you to monitor the status of the print Press or gt to select lt CANCEL gt then Copying jobs currently being processed press OK A NOTE Press lt to select lt YES gt Make sure that the Processing Data indicator is turned on When the If you do not want to cancel the job press to select lt NO gt Processing Data indicator is turned off all print jobs are erased from the memory Press Stop Reset to return to standby mode Printing and Scanning E Checking and Deleting Print Jobs eae a 1 Press System Monitor repeatedly to select Checking and Deleting Jobs Le lave E ae Receiving lt PRINT STATUS gt then press OK gl 2 Press lt or gt to scroll through the job list System Manager and check the status of the print jobs Settings If you want to delete the job go to step 3 Otherwise press Stop Reset to return to the standby mode Maintenance aod oy Press lt or gt to select the desired job then press OK aa Table of Contents A Back Pr
176. gt lt BLACK SCAN LIMIT gt lt COLOR SCAN LIMIT gt or lt PRINT LIMIT gt note lt TOTAL PRINT gt is the sum of lt COPY LIMIT gt and lt PRINT LIMIT gt 12 Press lt or gt to select lt ON gt or lt OFF gt then press OK lt OFF gt Does not set a page limit restriction Skip to step 15 lt ON gt Set a page limit restriction Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents 13 Press lt or gt to select lt PAGE TOTALS gt when lt TOTAL PRINT LIMIT gt is selected then press OK The message displayed will vary depending on which function you selected in step 11 Example lt COPY LIMIT gt appears when lt COPY LIMIT gt is selected 14 Use the numeric keys to enter the maximum number of pages that can be made by the registered Department ID then press OK note You can set the page limit from 0 to 999 999 pages Once a page limit is reached copying scanning or printing is not possible The page limit refers to the number of printed surfaces Therefore a two sided print is counted as two pages 15 Press Stop Reset to return to the standby mode 60 0f Back Previous Next kal E Changing the Password and Page Limit You can change the password and page limit setti
177. he lt SYSTEM SETTINGS gt menu from Sending and the operation panel or when you Receiving 4 logon the Remote UI Printing and System Manager ID sets the System Manager ID seven Scanning digits maximum Set Change Password Select this check box to set a Eo password for the System manager ID e System Manager Enter a number seven digits E Password maximum Confirm Enter the password again If the number you enter here is different from the number entered for System Manager Password an Maintenance error dialog box appears Q Permit End user s Job Select this check box to permit T Operation deleting print jobs for which you have owner privileges when the machine is in the End User Mode Table of Contents Before Using the Machine Document and Paper Copying ay Remote UI Maintenance aero Troubleshooting 0 j O Table of Contents Specifying Forwarding Settings The Remote UI enables you to automatically forward received documents to specified addresses To use this function you need to specify the forwarding settings in two ways and depending on the settings the function will work differently Forwarding conditions are set the machine will forward only documents that meet specified conditions Forwarding conditions are not set the machine will forward all received documents note Forwarding Settings is displayed only when you are in the Administrator Mode You can st
178. he Address Book Loading an Address Book Copying Ee cr Saving User Management Data in Files Export z Loading User Management Data Files Overwrite Import Sending and Receiving Saving Additional Functions Settings in Files Export Loading Additional Functions Settings Files Overwrite Import Printing and Scannin 3 Scanning 5 Device Custom Settings E 8 System Manager Settings sssesissccsecsaessascessassassesnessesnessiscessesanssasnessasiassismesaasnustastensesiessascessasaaiesO gt e Specifying the System Manager Settings System Manager Settings a Device Information Settings ETE ey Troubleshooting j O Table of Contents O Q Back Previous Next Before Using the Machine Department ID Management E Registering the Department ID Password and Page Limit ae Changing the Password and Page Limit opyin die Erasing the Department ID and Password 3 Checking Counter Information Sending and Receiving Clearing Page Totals Printing Counter Information DEPT INFO LIST Printing and Scanning Accepting Print Jobs with Unknown IDs Managing User IDs Remote UI Handling Documents with Forwarding Errors Remote Ul System Manager Settings Q WET Cele o Troubleshooting CED Table of Contents O Q Back Previous Next Before Using the Machine ASNN Restricting Access to Destinations eee Setting a Password for the Address Book Restricting the New Address Copying soe
179. he name with WINS Skip to step 10 lt ON gt Resolves the name with WINS Press lt or gt to lt WINS SERVER gt then press OK Use the numeric keys to enter the IP address of a WINS then press OK note If DHCP determines the IP address the IP address obtained from a DHCP server is overwritten with the IP address of a WINS server obtained from the DHCP server whenever possible 10 Press Stop Reset to return to the standby mode 11 Restart the machine Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE T Troubleshooting 0 j u Table of Contents HTTP Settings You can restrict the use of Remote UI 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt NETWORK SETTINGS gt then press OK Press lt or gt to select lt TCP IP SETTINGS gt then press OK Press lt or to select lt USE HTTP gt then press OK Press lt or to select lt ON gt or lt OFF gt then press OK lt ON gt Uses the Remote Ul lt OFF gt Does not use the Remote UI Back Previous 7
180. he paper cassette or multi purpose tray turn off the main power switch and wait for more than 10 seconds then turn it on again If the problem is fixed the Error indicator will turn off and the LCD will return to the standby mode If the Alarm indicator remains flashing unplug the machine and contact your local authorized Canon dealer O Q Previous Next efore Using the Machine Nothing appears in the LCD B Document and Paper P a a Is the power cord plugged in securely Copying Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is Sending and a i a a ein he make sure the power strip Receiving is plugged in and turned on Printing and Is the main power switch turned on Scanning Turn on the main power switch Is the machine in the Sleep mode Remote UI Press Energy Saver on the operation panel to cancel the Sleep mode System Manager Settings Q Maintenance ree Troubleshooting ao Table of Contents Before Using the Machine Document and Paper Copying ay Remote UI et e Troubleshooting j Table of Contents Paper Feeding Problems Paper does not feed properly Is the paper loaded correctly Make sure the paper is correctly loaded See Set Up the Machine in the Starter Guide Does the machine contain too many sheets Make sure you load the correct quantity See Paper Requirements on p 2 7 Multiple s
181. he requested file from its cache If it cannot locate the file Printing and address Remote UI Raster Raster graphics describes an image as a pattern of dots compared to vector graphics which represents an image as a geometrical formula Each row of color dots in the mosaic of color dots constitutes one raster graphic In a printer a raster graphic is used as the master System Manager Settings R Maintenance image from which a page is printed because the image can be transferred to paper by printing one raster at a time 0 Raw Troubleshooting This is a print application used with Windows 2000 XP Server 2003 Vista It can print at higher speeds than LPD Table of Contents O Q Back Previous Next Recall See Job Recall Receiving Receiving transmission is also defined as RX or Reception The machine can be customized to receive fax documents in several ways Reception See Receiving Redialing automatic See Automatic redialing Registering A process by which you place destination s information such as the name fax number e mail addresses etc in the machine s memory so that you save time specifying destinations you send documents frequently Regular dialing Pressing the individual numeric keys to dial a fax or telephone number Remote reception ID The two digit code that enables you to manually activate fax reception using an external telephone Remote reception Activating fax reception by answering
182. heets feed together into the machine Is the paper loaded correctly Make sure the paper is correctly loaded See Set Up the Machine in the Starter Guide Does the machine contain too many sheets Make sure you load the correct quantity See Paper Requirements on p 2 7 oO Q Back Previous Next Are different types of paper loaded in the machine Load only one type of paper Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 7 Let the paper run out before refilling the machine Avoid mixing new stock with paper already loaded Repeated paper jams occur A Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 7 Before Using the Machine Document and Paper Sending Receiving Problems Copying A Sending and Document cannot be sent to an e mail address or file server Receiving Ee Scannin A Remote Ul System Manager Settings R Maintenance Pa Troubleshooting j E Table of Contents Did you just turn on the main power switch Wait for a while After turning on the main power switch the machine cannot send documents immediately Is the e mail address you entered or the e mail or file server address registered in the Address Book correct Make sure the e mail address you entered or the e mail or file server addre
183. hich the machine attempts to detect the fax tone before it starts ringing then press OK If the machine receives a fax the machine does not ring and switches to the receive mode automatically Press lt or gt to select lt F T RING TIME gt then press OK Use lt gt or the numeric keys to specify the duration 15 to 300 seconds of ringing then press OK 10 Press lt or gt to select lt F T SWITCH ACTION gt then press OK 11 Press lt or gt to select the action the machine will take after the ringing ends then press OK lt RECEIVE gt Receives a fax lt DISCONNECT gt Disconnects the call 12 Press Stop Reset to return to the standby mode Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE TG Troubleshooting 0 j u Table of Contents E DRPD Optional Settings Select the ring pattern assigned by your telephone company 1 Press Additional Functions 2 Press or gt to select lt TX RX SETTINGS gt then press OK Press lt or gt to select lt FAX SETTINGS gt then press OK Press lt or gt to select lt RX SETTINGS gt then press OK Press lt or gt to select lt DRPD SELECT FAX gt then press OK Press lt or gt to select a ring pattern then press OK lt D
184. hine Defined by CCITT ITU T Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted thus reducing transmission time G3 fax machines can transmit one page in less than one minute Encoding schemes for G3 fax machines are Modified Huffman MH Modified READ MR Modified Modified READ MMR and Joint Bi level Image expert Group JBIG Gateway Address The default address of a network or Web site It provides a single domain name and point of entry to the site Group Addresses A method of specifying destinations that enables you to specify multiple destinations registered in Address Book as a group This means that you can press just a single one touch key or coded dial code to specify destinations when sending the same document to many destinations HP GL 2 A graphics language that allows computer applications to draw graphic images using printers Images in HP GL 2 are represented as vector graphics Vector objects describe an image in terms of geometric shapes such as lines and polygons and fills HP GL 2 is supported by your Canon machine oO Q Back Previous Before Using the Machine HTTP Internet Protocol IP Document and Paper Hypertext Transfer Protocol The client server TCP IP protocol used The underlying set of networking rules that describes how data is on the World Wide Web for the transfer of HTML Hypertext Markup transmitted across the Internet Interne
185. hine s custom Specify all the necessary fields gt click OK Copying settings Device Custom Settings note You can also access these setting menus from the Operation Panel of the machine For details see Machine Settings on p 11 4 Printing and 1 Click Add Func gt select Common Settings scanning from the menu that appears under Add Func gt click the type of custom setting that you want Sending and Receiving Remote UI _ i wast The above screen shot shows Common Settings System Manager E Settings R EE oy Troubleshooting 6 j E Table of Contents oO Q Back Previous Next ame J Machine l i cian and Paner S 8 System Manager Settings Copying our E cr Specifying the System Manager Settings e ord Device Information Settings Receiving Department ID Management Printing and Scanning Registering the Department ID Password and Page ey Changing the Password and Page Limit Remote UI Erasing the Department ID and Password System Manager Checking Counter Information Settings Clearing Page Totals Maintenance Genter 7 Printing Counter Information DEPT INFO LIST Accepting Print Jobs with Unknown IDs O j u Table of Contents A Back Previous Next x CD Machine Managing User IDs Document and Paper Ee Handling Documents with Forwarding Errors ae eee Restricting Access to Destinations Receiving Setti
186. ine regardless of this setting 1 Press Additional Functions Ey 2 Press or gt to select lt SYSTEM g SETTINGS gt then press OK Remote UI If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt USE DEVICE USB gt then press OK aod oy Press lt or gt to select lt ON gt or lt OFF gt then press OK lt ON gt The machine accepts jobs through the USB port N lt OFF gt The machine does not accept jobs through the USB port Press Stop Reset to return to the standby mode Restart the machine Table of Contents eee O O Ol Back Previous Next Before Using the Machine p Copying Cleaning the Machine Sending and Exterior Receiving J Interior Printing and Scanning Fuser Roller Scanning area Replacing the Toner Cartridge Remote UI Redistributing Toner ETEA Replacing the Toner Cartridge with a New One Settings Q Recycling Used Cartridges 5 J The Clean Earth Campaign Tamnei o U S A PROGRAM CANADA PROGRAM CANADA PROGRAMME Transporting the Machine Table of Contents Before Using the Ma Document and Paper Copying Troubleshooting j Table of Contents Cleaning the Machine Note the following before cleaning your machine Make sure no document is stored in memory then turn off the main pow
187. ing fails Receiuin If a forwarding error occurs when both lt PRINT gt and lt STORE TO MEMORY gt lt OFF gt The machine does not print the image g are set to lt OFF gt the received document will be lost Printi d Press lt or gt to select lt STORE TO sles eee 1 Press Additional Functions MEMORY gt then press OK Scanning 2 Press lt or gt to select lt SYSTEM Press lt or gt to select lt ON gt or lt OFF gt SETTINGS gt then press OK then press OK s If the System Manager ID and System Password have been set enter lt ON gt The machine stores received documents in memory when Remote UI the System Manager ID and System Password using the numeric document forwarding fails keys then press Log In Out ID lt OFF gt The machine does not store the image S Press lt or gt to select lt FORWARD ERR Press Stop Reset to return to the standby besser goed SET gt then press OK Settings um P mode N o lt or gt to select lt PRINT gt then press e e Troubleshooting j Handling Documents with Forwarding Errors Table of Contents Before Using the Machine Document and Paper Copying er Remote UI Maintenance eat Troubleshooting 0 j __11 Table of Contents Remote Ul You can set whether to enable the Remote UI to operate the machine and change settings 1 2 Press Additional Functions Press lt or
188. ing on the main power switch the USB memory port may have problem In this case turn off the main power switch disconnect the power cord and contact Canon Customer Care Center O Q Back Previous Next Before Using the Machine Document and Paper Copying Error Codes An error code is a four digit code shown on an ERROR TX REPORT or an ERROR RX REPORT when an error occurs 12 31 2007 10 50 FAX 123XXXXXX CANON d 0001 kkkkkkkkkkkkkkkkkkkkkkkkkkk RRK ERROR TX REPORT FEK kkkkkkkkkkkkkkkkkkkkkkkkkkk TX FUNCTION WAS NOT COMPLETED TX RX NO 0005 DEPT ID 0000001 RECIPIENT ADDRESS 111XXXXX DESTINATION ID ST TIME 12 31 10 50 TIME USE 00 00 PAGES SENT 0 RESULT NG 0018 BUSY NO SIGNAL Se s For details on reports see Printing Reports Automatically on p 11 49 aod oy See the following for individual error codes Troubleshooting jI CED Table of Contents Before Using the Machine Document and Paper Copying ay Remote UI Maintenance at Troubleshooting 0 j CED Table of Contents Action 0003 Action Action A document may be jammed Remove the jammed document An attempt was made to send a document of 24 7 8 630 mm or longer from the ADF Divide the document into smaller parts and send from the platen glass A document takes a long time to send because it contains too much data Reduce the scanning resolution before sending
189. intervention to accomplish a given task The Line Printer Log in Entering a password as a means of user authentication to start a computer session or access to a service Daemon controls the flow of print jobs to a printer Troubleshooting j Table of Contents O Q Back Previous LPR Line Printer Remote A UNIX command used to print a file via a TCP IP network M MAC address Media Access Control address The hardware address of the network adapter of a computer connected to a local area network Manual receiving A method of receiving faxes in which you answer all incoming calls using the external telephone If you hear a slow beep it indicates an incoming fax transmission from another machine Just press Start to receive the incoming fax Modem A device that converts MOdulates digital data for transmission over telephone lines At the receiving end this device converts the modulated data DEModulates to digital format that the computer understands NetBIOS Network Basic Input Output System A program that enables applications on different computers to communicate within a LAN Local Area Network NetBIOS is used in Ethernet Token Ring and Windows 2000 XP Server 2003 Vista networks Before Using the Machine NetSpot Document and Paper Network management software that enables the setup and management of multiple printers connected to a network from one central location A network manager can
190. inting a Sample Page on p 3 11 Remote UI Use the numeric keys to enter the desired copy quantity 1 to 99 System Manager Press Start Settings z Maintenance Troubleshooting Table of Contents O Q Back Previous Next Before Using the Machine o Before pressing Start to begin copying you can adjust the E Den sity Copying settings to better suit the document to be scanned These 4 F ieden h ee es settings return to the default values if the Auto Clear function is He sara one S ensity a e most e ever tor tne a activated or if you press Stop Reset ocument either automatically or manually Adjusting Automatically Press COPY E Image Quality 1 Press COPY 2 Press Image Quality repeatedly to select the Press Density repeatedly to select lt AUTO f document type DENSITY gt then press OK lt PHOTO gt For documents that contain fine text or photos Remote UI lt TEXT PHOTO gt For documents that contain text and photos lt TEXT PHOTO gt For documents that contain fine text and photos 2 NOTE lt TEXT gt For text documents The image quality is automatically set to lt TEXT gt note Maintenance Copy density automatically changes to the manual mode when A lt TEXT PHOTO gt lt PHOTO gt or lt TEXT PHOTO gt is set Troubleshooting J j Table of Contents oO Q Back Previous Next Before Using the M Document and Paper Pr Zoom 1 Press COPY eset Zoo Co
191. ion on the cover may differ slightly from your machine Before Using the Document and Paper Sending and Receiving Printing and Remote UI System Manager Machine Copying ce a E C Bee Maintenance Troubleshooting L Table of Contents Things You Can Do Select a scan mode depending on the type of image ABC guy ABC ABC Image Quality gt p34 Adjust the density level of scanned images AIA Density gt p 34 Enlarge or reduce copied images A oAl Zoom Ratio gt p 3 5 Sort copies by page order Collate Copying gt p 3 7 Two Sided Copy 2 on 1 Combination gt p38 603k Back Previous Next Send documents with diverse sending methods Fax E Mail and File Server gt Chapter 4 Send documents in a variety of file formats Send Settings gt p 47 Sending with One Touch Keys gt p 4 20 Before Using the Machine Document and Paper Copying AY Titel lite Eae Receiving A Printing and Scanning E Remote UI System Manager Settings R Maintenance ee sty Troubleshooting J j u Table of Contents Specify a recipient with a three digit code Sending with Coded Dial Codes gt p 421 Sending to Group Addresses gt p 4 22 Address Book Search gt p 4 23 Retry sending documents automatically Auto Retry gt p 4 29 Send docume
192. ional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt NETWORK SETTINGS gt then press OK Press lt or gt to select lt TCP IP SETTINGS gt then press OK Press lt or gt to select lt SET IP ADD RANGES then press OK Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE TG Troubleshooting 0 j u Table of Contents Press lt or gt to select lt ON gt then press OK Press lt or gt to select lt PERMIT REJECT gt then press OK Press lt or gt to select lt REJECT gt or lt PERMIT gt then press OK lt Reject gt Restricts the access to the machine printing PC faxing Remote Ul from the computers with certain IP addresses lt Permit gt Permits the access to the machine printing PC faxing Remote Ul from the computers with certain IP addresses 9 Confirm that lt SET IP ADDRESS gt is displayed then press OK 10 Press lt or gt to select from lt IP ADDRESS 1 gt through lt IP ADDRESS 4 gt then press OK 11 Press lt or gt to select lt START IP ADDRE
193. ions 2 Press or gt to select lt TX RX SETTINGS gt then press OK Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning S Remote UI System Manager Settings R ETE Y Troubleshooting J j u Table of Contents 9 Press lt or gt to select lt FAX SETTINGS gt then press OK Press lt or gt to select lt TX SETTINGS gt then press OK Press lt or gt to select lt AUTO REDIAL gt then press OK Press lt or gt to select lt ON gt then press OK Press lt or gt to select lt REDIAL TIMES gt then press OK Use lt gt or numeric keys to enter the number of redials 1 to 10 times the machine will make then press OK Press lt or gt to select lt REDIAL INTERVAL gt then press OK 10 Use lt gt or numeric keys to enter the time 2 to 99 minutes in one minute increments between redials then press OK Back Previous Next 11 Press lt or gt to select lt TX ERROR REDIAL gt then press OK 12 Press lt or gt to select lt ON gt or lt OFF gt then press OK lt ON gt Resends all pages if an error occurs during transmission lt OFF gt Does not redial even if an error occurs during transmission 13 Press Stop Reset to return to the standby mode E Setting Detail Informa
194. ious Next a 12 Press lt or gt to select lt ON gt or lt OFF gt then press OK lt OFF gt Does not set a page limit restriction Skip to step 16 lt ON gt Set a page limit restriction 13 Press lt or gt to select lt PAGE TOTALS gt when lt TOTAL PRINT LIMIT gt is selected then press OK The message displayed will vary depending on which function you selected in step 11 Example lt COPY LIMIT gt appears when lt COPY LIMIT gt is selected 14 Press Clear to clear the current number of page limit restriction 15 Use the numeric keys to enter the maximum number of pages that can be made by the registered Department ID then press OK 16 Press Stop Reset to return to the standby mode Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R EE a To Troubleshooting 0 j u Table of Contents E Erasing the Department ID and Password You can erase the Department ID and password that you have registered 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt MANAGE DEPT ID gt then press OK
195. iption Password Confirm password C User must change password at next logon C User cannot change password C Password never expires Account is disabled Enter a user name not longer than 20 alphanumeric characters and a password not longer than 14 alphanumeric characters If User must change password at next logon is selected any new users added must change their passwords in order to send data from the machine You cannot change the password from the operation panel Confirm the settings click Create Close the Computer Management window O Q Back Previous Next Configure the shared folder note For Windows Vista click Continue to proceed if the User Account Control dialog box appears For Windows Vista Right click the folder you want to share using Explorer click Properties On the Sharing sheet click Advanced Sharing On the Advanced Sharing dialog box select Share this folder enter the share name in Share name Before Using the Machine Document and Paper Sending and Receiving Printing and Scanning Remote UI System Manager Settings Maintenance Troubleshooting Table of Contents For Windows 2000 XP Server 2003 Right click the folder you want to share using Explorer gt click Properties On the Sharing sheet click Share this folder gt enter the share name in Share name share Propertie
196. irm that the following procedures are performed note It is recommended that the network administrator perform the following procedures 1 Network Cable Connection See Set the Machine for Network Usage in the Starter Guide Connect the machine to your network using the network cables Back Previous 2 Preparation for Protocol Settings See Set the Machine for Network Usage in the Starter Guide Specify the machine s IP address so that the machine and the network computer can communicate before making protocol settings Any of the following can be used to specify the settings Machine s operation panel Additional Functions menu NetSpot Device Installer Canon utility software included in the User Software CD E Interface Settings Ethernet Driver You can specify the communication method and Ethernet connection type 1 Press Additional Functions Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R ETE Stat Troubleshooting j __11 Table of Contents Press lt or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt NETWORK SETTINGS gt then press OK
197. ity software capable of managing devices connected to a network This software enables network users to set or view various types of information about network devices using a web browser such as list or map display of devices detailed protocol settings display and notification of device status and job manipulations For instructions on how to use NetSpot Console see the online help for NetSpot Console O Q Back Previous Next Before Using the Machine camry emote t Copying ces System Requirements Sending and Receiving Printing and Scanning E Remote UI System Manager Settings g Managing Print Jobs E Viewing the Activity Log Managing the Address Book Troubleshooting Table of Contents 00 0 Back Previous Next C Machine P Customizing System Settings Document and Paper ica Customizing System Information coe Specifying Forwarding Settings Sending and Managing the Department User ID Receiving Import Export Function Printing and ae rs Saving the Address Book Ee Loading an Address Book Saving User Management Data in Files Export Remote UI Loading User Management Data Files Overwrite Import System Manager Saving Additional Functions Settings in Files ee _ Sera aaa Loading Additional Functions Settings Files ee Overwrite Import Device Custom Settings Table of Contents oO Q Back Previous Next Before Using the Machine Document and Paper
198. le of Contents CHECK DOCUMENT Action CHECKING MEDIA PLEASE WAIT Action COLOR MODE IS SET A document jam may have occurred in the ADF Remove the jammed document Checking the media connected to the USB memory port Wait until the message disappears CANNOT MULTI DEST TX DATA ERROR PRESS START KEY Action You have specified multiple recipients when using a color sending When using a color sending you can specify only one recipient Send one by one or use black and white sending The machine may have trouble Press Start to restore all settings to the default If the message persists contact Canon Customer Care Center O Q Back Previous Next DOCUMENT TOO LONG Action Action FAILED TO WRITE Action The document fed from the ADF is longer than 24 7 8 630 mm or is not feeding correctly Scan the document on the platen glass Reduce the length of the document to within 24 7 8 630 mm then try again Some kind of error occurred in the machine when you are scanning a document to a USB memory e g the USB memory is disconnected from the machine Make sure that the USB memory is inserted correctly to the machine Press OK and try again Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance eat Troubleshooting 0 j O Table of Contents FAILED TO WRITE CHECK MEDIA FEEDER PAPER JAM CHECK THE FEEDER Action USB
199. lt AnsMode gt make sure an answering machine is connected to the machine For lt DRPD gt subscription to a DRPD service is required Contact your telephone company for availability Press Stop Reset to return to the standby mode Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance eae ry Troubleshooting J j u Table of Contents Receiving Features You can set the fax receive mode to suit your needs set the machine to receive fax documents into memory memory lock forward received fax documents to other machines or file servers and use the external telephone connected to the machine to receive faxes manually remote reception You can also set how the received documents are printed E FaxTel Optional Settings If required change the optional settings as follows 1 Press Additional Functions 2 Press lt or gt to select lt TX RX SETTINGS gt then press OK Press lt or gt to select lt FAX SETTINGS gt then press OK Press lt or to select lt RX SETTINGS gt then press OK Press lt or to select lt FAX TEL OPT SET gt then press OK Press lt or gt to select lt RING START TIME gt then press OK Q Back Previous Use gt or the numeric keys to specify the duration 0 to 30 seconds for w
200. memory locked or with security function is connected to the USB memory port Release the lock on the USB memory or use a USB memory without security function The type of the USB memory connected to the USB memory port is not supported Use a USB memory with a file system FAT16 or FAT32 The USB memory is full of data or the number of file limit has reached Get enough space in the USB memory or organize your destination folder from your computer A document jam may have occurred in the ADF Remove the jammed document INITIALIZING PLEASE WAIT Action O Q Back Previous Next This message appears when turning on the main power switch or when the machine is not ready for printing Wait until the message disappears LOAD CORRECT PAPER Action The size of the paper in the paper cassette or multipurpose tray is different from that of the paper specified in lt CASSETTE gt or lt MP TRAY gt of the lt PAPER SETTINGS gt menu Load the correct size paper or change the paper size in lt CASSETTE gt or lt MP TRAY gt of the lt PAPER SETTINGS gt menu For more information see If lt LOAD CORRECT PAPER gt is displayed on p 10 29 Before Using the Machine Document and Paper Copying Action LOAD PAPER er Remote UI Action Maintenance sty Troubleshooting 0 j i Table of Contents MEMORY FULL No paper is loaded in the paper cassette or multi scription purpose tray
201. ment and Paper You can view the current status of the machine and also Status Displays the current status of the Copying information about the administrator in charge of the machine machine and any error messages the installation location and various machine settings To check details of errors click Error Information Sending and 1 Click Device gt select the item you want to i SURON EEEE T A Receiving display from the menu that appears under Liatooniaton i PEA OER machine such as the system manager s P g and information and the location of the Scanning rite aan are machine lt a Features Displays the functions that are available Ey oe ene with the current system configuration Z Network Displays information about the network Remote UI interface and any network protocols that are enabled If you are using Administrator Mode you can also adjust Settings Q Counter Check Displays the total number of pages that Maintenance have been output for printing copying O and received job printing Troubleshooting A nore I If you are changing the Network Settings the machine must be restarted to enable the settings Turn off the main power switch of the machine wait at least 10 seconds and turn the power back on Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings M
202. ministrator privilege to restrict the access to the lt SYSTEM SETTINGS gt menu from the operation panel or using the Remote UI Otherwise all users will be considered as System Manager and anyone can access the lt SYSTEM SETTINGS gt menu from the operation panel or use the Remote UI without restriction See Managing the Department mode User ID on p 7 21 The User ID and password can be registered only from the Remote UI For details about the User ID Management see Managing the Department User ID on p 7 21 You need to register the User ID and password before you set this mode to lt ON gt One Department ID can be registered for each User ID Managing User IDs lt OFF gt User ID Management is disabled Press Stop Reset to return to the standby 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK Troubleshooting If the System Manager ID and System Password have been set enter ee 10 the System Manager ID and System Password using the numeric keys then press Log In Out ID Table of Contents O O Q Back Previous Next a Before Using the Machine Document and Paper You can set how the machine handles the documents that failed 5 Press or gt to select lt ON gt or lt OFF gt Copying to be forwarded then press OK lt ON gt The machine prints received documents when document Sending and G NOIE forward
203. moving Copying to select the document size then press Start existing files to a newly created folder or by deleting unnecessary You can remove the USB memory when lt USB STORE COMPLETE OK files If all files in the USB memory are unnecessary formatting TO REMOVE USB gt message appears the USB memory to FAT32 is also recommended Sending and To scan another document press OK or Clear and then repeat the If the destination folder of the scanned images contains many Receiving procedure from step 2 files the time it takes to save will increase It is recommended that you use a computer to organize your destination folder Printing and A NOTE beforehand by moving existing files to a newly created folder or by deleting unnecessary files Scanning The default file format ISS PDF gt If you are using a USB memory that show multiple drives on a f you want toscanmultipage documents stain the documents computer instead of just one saving scanned images to a specific DY theADF gt drive is not possible To find and check where they are saved use The scanned images will be saved with serial numbers from dcheckeachidri h them b 3 0001 0001 your computer to open and check each drive or search them by mi their file names or the date modified You can set the document s name and message body text For PEAGA instructions see Setting Detail Information E Mail File Server USB Memory on p 4 30 When scanning multiple page d
204. mprove print quality in high temperature and high humidity conditions or in low temperature and low humidity conditions Select in normal condition e Select to improve print quality in low temperature and low humidity conditions or when using thick paper or an envelope MODE1 Remote UI MODE2 SPECIAL MODE V Select to improve print quality in high temperature and high humidity conditions Sets whether to prevent small size paper B5 A5 EXECUTIV etc from being curled OFF ON Maintenance et Troubleshooting 0 j __11 Table of Contents O Q Back Previous Next Before Using the Machine Sets whether to prevent blur from appearing on the printouts for PDL PCL BDL jobs ADJUST CLEANING Document and Paper 5 SPECIAL MODE W Selects in normal conditions Copying oF MODE1 Sets the density of printouts becomes two levels lighter than normal condition MODE2 Sets the density of printouts becomes four levels lighter than normal condition SPECIAL MODE X e Sets whether to prevent blur from appearing on the printouts for print jobs from PCL driver When this setting is set to lt ON gt the density of printouts may become light ON OFF Sets to enhance the fixing characteristics of toner under the conditions of a low temperature environment When this setting is set to lt ON3 gt first copy time and the time to resume from th
205. n lt SYSTEM SETTINGS gt Connection to the DNS server failed Check that the DNS server is functioning normally You have no permission to access the folder Change the setting on the server to enable access to the folder O Q Back Previous Next An incorrect user name or password was specified for the sending of a file to a file server Change the user name or password An incorrect destination was specified for the sending of an e mail message Check the e mail address The POP server returned an error during the connection A timeout error occurred on the server while connecting to the POP server Check the POP Server name in lt E MAIL I FAX gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt Confirm that the POP server is functioning normally Check the network status Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance ty Troubleshooting 0 j C Table of Contents The POP password setting is incorrect Check the POP Server password in lt E MAIL I FAX gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt The POP Server name setting is incorrect Check the POP Server name in lt E MAIL I FAX gt in lt NETWORK SETTINGS gt in lt SYSTEM SETTINGS gt You have received data that cannot be processed MIME information is incorrect Check the settings and then ask the sender to resend the data You have received data that cannot be
206. n a group O Q Back Previous Using Address Book key p 4 23 You can specify destinations by pressing Address Book and searching a destination from Address Book note If lt ADD BOOK PASSWORDS is set in lt SYSTEM SETTINGS gt you must enter your password to enter lt ADDRESS BOOK SET gt menu Enter the password with the numeric keys then press OK To send documents to a file server the file server addresses must be registered in one touch keys or coded dial codes Destinations stored in the Address Book can be exported to your computer as a file which can be imported into the machine For information on exporting the Address Book see Chapter 7 Remote UI For easy reference print out the list of recipients registered in one touch keys or coded dial codes See REPORT SETTINGS on p 11 32 Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R EE a T Troubleshooting 0 j u Table of Contents E Storing Editing One Touch Keys Coded Dial Codes Registering Fax Numbers Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK Press lt or gt to select lt 1 TOUCH SPD DIAL gt or lt CODED SPD DIAL gt then press OK Press lt or gt to select a one touch key 01 to 08 or coded dial code 000
207. n company com share Maintenance k ia For instructions on how to specify destination address settings J see Specifying Destinations on p 4 20 For Windows XP Home Edition lt LOGIN NAME gt and Troubleshooting lt PASSWORD gt are not required j Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R EE ee Sey Troubleshooting j EOE Table of Contents Additional Network Settings Depending your network environment additional network settings may be required note It is recommended that the network administrator perform the following procedures E TCP IP Settings DNs Settings DNS Domain Name Service is a service used for associating a host name which is a name of a computer or a printer on a TCP TCP IP network with a unique IP address 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Back Previous Press lt or gt to select lt NETWORK SETTINGS gt then press OK Press lt or gt to select lt TCP IP SETTINGS gt then press OK Press lt or gt to select lt DNS SETTINGS gt then press OK Press
208. n press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt ACCESS TO DEST gt then press OK Press lt or gt to select lt RESTRICT NEW ADD gt then press OK 600 Back Previous Next po Press lt or gt to select lt ON gt or lt OFF gt then press OK 6 Press Stop Reset to return to the standby mode E Restricting PC Faxing You can specify whether or not to allow sending faxes from computers using the fax driver 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt ACCESS TO DEST gt then press OK Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents 6 Press lt or gt to select lt FAX DRIVER TX gt then press OK Press lt or gt to select lt ON gt or lt OFF gt then press OK Press Stop Reset to return to the standby mode E Confirming Ent
209. n reverse order O Q Previous Next Before Using the Machi 6 When the recipient s name is displayed press Document and Paper OK If you want to adjust the image quality and density see Scan F Settings on p 4 6 Copying Press Start When you set the documents on the platen glass press lt or gt Se g and to select the document size then press Start for each document Rec ng f When scanning is complete press OK to start sending note When lt TIME OUT gt is set to lt ON gt in lt TX SETTINGS gt in lt FAX SETTINGS gt in lt TX RX SETTINGS gt and if you have specified the destination by any other method than using numeric keys the machine starts scanning automatically without pressing Start after the preset time for this setting is elapsed Troubleshooting j Table of Contents Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents Manual Sending Fax Use manual sending when you want to talk to the recipient before sending a document or if the recipient does not have a fax machine that can receive automatically note You cannot use the platen glass for manual sending You cannot use group dialing for manual sending 1 Connect an external telephone to the machine if you want to talk to the recipient before sending a document For details on how to connect an external telephone to the machine see Set Up the
210. n the LCD displays error and status messages AVAILABLE MEMORY nn Action This message shows the percentage of the memory currently available If you need more space wait for the machine to send any documents in memory Also print send or delete any documents stored in memory O Q Back Previous CANNOT PRINT RX DATA FIX ERROR TO PRINT Action The machine temporarily received the fax in memory because an error of some kind has occurred in the machine This error message appears with one of the messages below lt TONER COVER OPEN CLOSE COVER gt lt LOAD CORRECT PAPER gt lt PAPER IN MP TRAY REMOVE PAPER gt lt CHANGE REG D SIZE gt PAPER SETTINGS gt lt TONER LOW PREPARE NEW TONER gt lt TONER IS NOT SET INSERT TONER gt lt PAPER JAM LIFT PANEL TO OPEN gt lt LOAD PAPER gt This error message appears with another message When the error is resolved the received data will be printed out For how to solve the problem see the action for the messages displayed with it Before Using the Machine Document and Paper Copying er Remote UI Maintenance are Troubleshooting 0 j CED Table of Contents CANNOT SEND CHECK SETTINGS Action CHANGE PAPERSIZE You have specified the group dialing when the line is off the hook Specify the recipient other than group dialing You have specified the one touch key or coded dial code that has registered with other than fax number when
211. nder s machine set higher Contact to the sender and make sure the resolution of the sender s machine has been set properly oO Q Back Previous Next You cannot get documents from information services A A Is your machine set to the tone dialing type of the telephone line Press Tone to set the tone dialing Do you receive messages from the information services such as to press Start after the beep to receive When you hear the beep sound press Start Errors occur frequently while receiving Are the telephone lines in poor condition or do you have a bad connection Check if there is a device nearby that interferes with signal reception e g microwave oven Lower the reception speed See SYSTEM SETTINGS on p 11 34 O Q Previous Next Before Using the Machine T Is the sender s machine functioning properly Document and Paper A Ask the sender to check that the machine is e functioning properly Copying Cannot print received documents on both sides of the paper z ing and es ts lt two siep print gt set to lt ON gt g 4 g A Make sure that lt TWO SIDED PRINT gt is set to lt ON gt See Two Sided Printing on p 4 44 Remote UI System Manager Settings Maintenance ree Troubleshooting j E Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning ey Remote UI Sys
212. nding and SS a you enter here is different from the Receiving z EE number entered for Password an error z dialog box appears Printing and Page Limits You can restrict the number of pages by Scanning the total of prints copies scan and color scan mode or by limiting each function E separately Select the item then use the A numeric keys to enter the number of Soe Remote UI pages Specify the necessary fields click OK Sy Mana O Bao Anim elam Settings R E ETE Ey Troubleshooting 0 j Department ID registration screen Table of Contents Back Previous Before Using the Machine z 7s Department ID Enter the Department ID number the Document and Paper e user belongs to seven digits maximum cma 2 If the Department ID Management mode m is set be sure to assign the user to a Copying a ne department Otherwise the user cannot log on to the machine Set Password Select this check box to set a password pera ol for the Department ID HE g Password Enter a number seven digits maximum P g and Confirm Enter the password again If the number Scanning you enter here is different from the User ID registration screen number entered for Password an error Co User ID Enter a log on name 32 characters dialog box appears 0 maximum User Type Classify the user in two categories User Set Password Select this check box to set a password
213. nevenly distributed Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 Printout is spotted or dirty A If the copy is spotted or dirty clean the scanning components and machine s interior See Cleaning the Machine on p 9 2 Before Using the Machine a Remote UI Printout is skewed Maintenance ety Troubleshooting 0 J Table of Contents Paper jams occur A Make sure the scanning platform and rear cover are fully closed See Paper Jams on p 10 5 Is the document loaded correctly Make sure the document is correctly loaded See Set Up the Machine in the Starter Guide Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 7 Is the paper loaded correctly Make sure the paper is correctly loaded in the machine See Set Up the Machine in the Starter Guide Make sure the Output tray is free of obstructions See Machine Components on p 1 3 O Q Back Previous Next Printout is not clear Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 7 Are you printing on the wrong side of the paper A A Some papers have a right
214. nfirm that both Client for Microsoft Networks and File and printer sharing for Microsoft Networks appear If these components do not appear click Add to install Network Configuration Identification Access Control The following network components are installed E Client for Microsoft Networks a Microsoft Family Logon Dial Up Adapter VIA Rhine Il Fast Ethernet Adapter TCP IP gt VIA Rhine Il Fast Ethernet Adapter File and printer sharing for Microsoft Networks H Remove Properties Primary Network Logon Client for Microsoft Networks z Eile and Print Sharing Description Click File and Print Sharing click I want to be able to give others access to my files gt click OK Document and Paper To specify the access control method click the Access Control tab gt select the level of access control If you select User level access control specify a domain in which a list of users and groups is saved Network Configuration Identification m Control access to shared resources using Enables you to supply a password for each shared resource C Userlevel access control Enables you to specify users and groups who have access to each shared resource Mitens onuses ehalarauns Han Remote UI Maintenance ty Troubleshooting 0 j Table of Contents O Q Back Previous Inthe Network dialog box click the Identification tab to display the Iden
215. nfirm that lt USE BIDIRECTIONAL is displayed then press OK 10 Press or gt to select lt ON gt then press OK lt ON gt Establishes bidirectional communication using Port 9100 lt OFF gt Does not establish bidirectional communication using Port 9100 11 Press Stop Reset to return to the standby mode then restart the machine O O Ol Back Previous Next a E Machine Connection Method LPD Raw Connecting to a TCP IP Network All computers that use the machine must have TCP IP client software installed and must be enabled for TCP IP network use For details see the manuals provided with the operating system Installing the Printer Driver and Specifying the Machine Destination Setting To print from a computer you must install a printer driver and specify a setting for the machine destination The machine destination setting differs depending on the print application used for printing Use the following information as a guide to determine the print application you are using and then perform the necessary operations LPD This is the print application generally used with TCP IP Raw This is a print application used with Windows 2000 XP Server 2003 Vista It can print at higher speeds than LPD note In the following procedures items displayed on the screen for Windows XP are used items might differ depending on your operating system Before Using the Machine idem Su
216. ng L To register a new address Click None or any number for which None is displayed as the Troubleshooting Table of Contents oO Q Back Previous Next Specify the type of address from Type gt enter the necessary information gt click OK Sore or For group dialing select Group from Type gt enter a group name in Group Name gt click Address Book under Members List Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning 3 Remote UI System Manager Settings R e Troubleshooting Table of Contents Select One touch Speed Dial or Coded Dial from the drop down list gt select the check box next to the number to register for the group dialing gt click OK F http 192 168 222 58 Remote UI 192 168 222 58 Microsoft Internet Explorer fel Address Book Type Destination TOKYO Fax 1234567890 ao 8 HONG KONG 2345678901 BEIJING 3456789012 ics LONDON 4567890123 None None None B a 5 a o None Make sure that the registered addresses are displayed in Members List click OK O Q Back Previous Next To delete the registered addresses Select the check box next to the number to delete gt click 21 note You cannot recover the add
217. ng Received Documents Canceling TX RX Jobs Remote UI Checking and Deleting Jobs System Manager Checking Transmission Reception Results Settings J Checking the Arrival of I Fax Checking and Deleting Sending Receiving Documents e Stored in Memory ammo 0 Table of Contents O Q Back Previous Next C Machine Pee 5 Printing and SCANNING sisisisceicsicnsssvennsseecncsavesseeesdessessssnesssinsebssbsaisascasaaneeseinenisabeniensensesnoeneeventees DM i Document and Paper ka Printing Documents Copying Scanning to a Computer Sending and Scanning to a USB Memory Receiving Scanning to a USB Memory Printing and Scan Settings Scanning Canceling Scan Jobs Canceling Scan Jobs to a Computer Remote UI Canceling Scan Jobs to a USB Memory Checking and Deleting Jobs System Manager Settings Checking and Deleting Print Jobs WET Cele ete ty Troubleshooting j CED Table of Contents O Q Back Previous Next Before Using the Machine 6 DEO ssssessesescescsoeocoeosoocscesescoscooeooeoosoosoeocesesosoeooeooeoosoeoseoesoescoosooeoosossoeoessesosossoeosssssosssesssoss Onl peneme System Requirements Printing or Sending a Fax from a Computer J Using E Mail Sending and Sending Data to a File Server Receiving Basic Network Settings Printing and Scanning Interface Settings key Communication Environment Setup e Setting Up a Computer for Printing Sending a Fax Remote UI
218. ng a Password for the Address Book Printing and e rs Restricting the New Address Ee Restricting PC Faxing Confirming Entered Fax Numbers Remote UI o Restricting Job Recall System Manager Restricting Broadcasting Settings Checking the Job Log y Restricting the USB Interface Port eer 0 u Table of Contents Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents O Q Back Previous Specifying the System Manager Settings You can set an ID and a password for the System Manager Once the System Manager ID password is set restrictions can be placed on storing or changing the System Settings note When you use Department ID Management you need to set both the System Manager ID and password to restrict the access to the lt SYSTEM SETTINGS gt menu from the operation panel or using the Remote UI Otherwise all users will be considered as System Manager and anyone can access the lt SYSTEM SETTINGS gt menu from the operation panel or use the Remote UI without restriction You can enter a maximum of 32 characters for the System Manager s name The maximum number of digits that you can store for the System Manager ID and System Password is seven If you enter fewer than seven digits for either setting the machine stores them with leading zeros Example If lt 321 gt is entered lt 0000321 gt is stored If you enter a number that begins with zeros the le
219. ng the ADF Ifyou want to enter a fax number or e mail address using the numeric keys in the middle of the procedure press SEND FAX select the sending method and then enter the number or Table of Contents ee 0 j u Table of Contents Press Start When you set the documents on the platen glass press or gt to select the document size then press Start for each document When scanning is complete press OK to start sending note When lt TIME OUT gt is set to lt ON gt in lt TX SETTINGS gt in lt FAX SETTINGS gt in lt TX RX SETTINGS gt and if you have specified the destination by any other method than using numeric keys the machine starts scanning automatically without pressing Start after the preset time for this setting is elapsed E Job Recall You can recall the last three destinations scan settings and send settings which have been set and then send your documents note When lt REST REDIAL CALL gt is set to lt ON gt Recall Pause is not available See Restricting Job Recall on p 8 19 1 Set documents Place the first page on the platen glass if you are not using the ADF Back Previous Press SEND FAX Press Recall Pause Press lt or gt to select lt 1 BEFORE gt lt 2 BEFORE gt or lt 3 BEFORE gt then press OK Confirm that the desired recipient is displayed You can change the recalled scan and send settings if necess
220. ngs that you have registered 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt MANAGE DEPT ID gt then press OK Press or gt to select lt ON gt then press OK Press lt or gt to select lt REGISTER DEPT ID gt then press OK Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents Press lt or gt to select the Department ID whose password and page limit you want to change then press OK twice Press lt or gt to select lt PASSWORD3 gt then press OK Press Clear to clear the current password Use the numeric keys to enter the new password then press OK note You cannot change the Department ID 10 Press lt or gt to select lt PAGE LIMIT SET gt then press OK 11 Press lt or gt to select the desired function then press OK You can select lt TOTAL PRINT LIMIT gt lt COPY LIMIT gt lt BLACK SCAN LIMIT gt lt COLOR SCAN LIMIT gt or lt PRINT LIMIT gt Back Prev
221. nt or User ID Management is set Procedure after Using the Machine Copying to lt ON gt in lt SYSTEM SETTINGS gt you must enter your ID and password to be able to operate the machine For details see 1 Besureto press Log In Out ID Chapter 8 System Manager Settings Department User ID Management Le lave E ae Receiving E Procedure before Using the Machine Printing and Scanning 1 Enter the department ID or the user ID with the numeric keys then press OK or Log In Out Remote UI If the password is set enter the password with the numeric keys then press OK or Log In Out ID System Manager The standby display appears Settings Maintenance aero Troubleshooting 0 j __11 Table of Contents Back Previous Before Using the Document and Paper The lifetime of the Canon genuine starter toner cartridge which Supported Canon Copying comes with the machine is approximately 1 000 pages the Type Gentine niidae Print Yield Canon genuine replacement toner cartridge is approximately 2 000 pages The page counts are on the basis of ISO IEC Canon Cartridge 104 Approx 1 000 3 Bundled Sending and 19752 when printing A4 size paper with the default print Starter pages Receiving density setting The level of toner consumption varies MF4690 Approx 2 000 depending on the type of documents printed If your average Replacement Canon Cartridge 104 PP Toner Cartridge
222. nt to copy or print on the different paper which is in the paper cassette Load paper one by one in the multi purpose tray note The paper in the multi purpose tray is fed prior to the paper in the paper cassette The recommended envelopes are COM10 MONARCH DL and ISO C5 Using other envelopes may affect the quality of the printout Make sure to set the correct paper size in the printer driver See Online Help When printing received documents it is possible to feed paper only from the paper cassette If paper is loaded into the multi purpose tray lt PAPER IN MP TRAY REMOVE PAPER gt appears Loading Paper Troubleshooting j Table of Contents Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings Q Maintenance etary Troubleshooting j CED Table of Contents 2 When setting paper gently insert the paper into the multi purpose tray with the print side up note When you load paper with a logo on position the paper with the print side up logo side and insert it so that the top of the paper feeds first in the multi purpose tray O Q Back Previous Next When setting an envelope gently insert the envelope into the multi purpose tray with the print side up and the right edge i e closer to the stamp first O Q Back Pr
223. nt way to ship Q cartridges Troubleshooting 0 jI Table of Contents Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance aero Troubleshooting 0 j __11 Table of Contents Place as many cartridges as possible into one box Carefully seal the box with tape or Call 1 800 OK Canon to receive your free eight cartridge collection box G SWS Option A 2 Multiple Box Return We encourage you to use this option as a more efficient way to ship cartridges Complete Option A 1 Bundle multiple cartridge boxes together securely with tape a Canon Canon Canon Canon Back Previous Please be sure that the shipment does not exceed UPS specifications Maximum weight 70 Ib 31 8 kg Maximum length 108 in 2 743 mm Maximum girth length 2 x width 2 x height 130 in 3 302 mm If your shipment exceeds the above limits please call 1 800 OK Canon for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty Shipping Apply the UPS authorized returning label provided in this guide Residents of Alaska and Hawaii Do not use the UPS authorized returning label For Alaska and Hawaii Canon set up alternative mail service with the U S Postal Service Plea
224. ntenance 9 1 Manual reception 4 37 Manual sending 4 25 Memory lock reception 4 38 Memory reception 4 38 Menu Accessing 11 4 Setting 11 6 Multi purpose tray 1 4 2 10 N Network 6 1 Numeric keys 1 8 O Q Back Previous Next O OK key 1 8 One Touch keys 1 9 Deleting 4 15 Editing 4 14 Registering 4 10 4 11 4 12 Storing Editing 4 10 Using 4 20 Operation panel 1 3 1 6 Main operation panel 1 6 Send Fax operation panel 1 9 Output tray 1 3 Output tray extension 1 4 Overseas number 4 33 P Page limit Changing 8 8 Registering 8 6 Page top button 7 5 Paper Jams 10 5 Loading 2 10 Printable area 2 9 Requirements 2 7 Size and type 2 13 Paper cassette 1 3 Paper guide rail 1 4 PAPER JAM message 10 5 Paper requirements 2 7 PAPER SETTINGS 11 4 11 6 Paper stopper 1 4 Before Using the Machine Document and Paper Copying ay Remote UI Maintenance ty Troubleshooting i j a Table of Contents Password Changing 8 8 Erasing 8 10 Registering 8 6 PC faxing 4 28 Platen glass 1 4 2 4 Power failure 10 55 Power socket 1 5 Printable area 2 9 PRINTER SETTINGS 11 4 11 23 Printing 5 1 Printing counter information 8 12 Printing lists 1 TOUCH LIST 11 54 1 TOUCH LIST 2 11 54 CODED DIAL LIST 11 54 CODED DIAL LIST 2 11 54 GROUP DIAL LIST 11 54 USER S DATA LIST 11 4 Printing reports ACTIVITY REPORT 11 51 11 53 RX REPORT 11 50 TX REPORT 11 49 Print job Checking 5 9 Deleting 5 9 Proces
225. nts to multiple recipients Broadcasting gt p 4 26 Job Recall gt p 4 27 O Q Back Previous Next Forward received documents Forwarding Documents gt p 44 7 15 Receive faxes in memory without printing out Memory Reception gt p 4 38 PC Faxing gt Online Help Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning aay Remote UI System Manager Settings R ETE tat Troubleshooting j u Table of Contents Print a document from a PC Printing gt Online Help Specify detailed scanning options to suit various images Scanning gt Scanner Driver Guide Remote Ul gt Chapter 7 Back Previous Restrict the use of the machine with department IDs Department ID Management gt p 86 O Q Back Previous Next Before Using the Machine a cr Manuals for the Machine L e E Lae Things You Can Do Receiving Table of Contents How to Use This Guide Printing and Scanning Using the Top Page En Using the Chapter Topic List _ 6 Legal Notices a 1 Before Using the Machine seisscscsscsisienssassasisseniceccestenveiseveansauens sassssienscesecoessousansaasevsassessasssnencvense 1 1 System Manager Settings Q i settings O g Machine Components ETE D Operation Panel Troubleshooting Main Operation Panel 0 Send Fax Operation Panel Table of Contents C Machine LCD Standby Mode ies
226. number of pages that the machine s memory can store the System Manager ID and System Password using the numeric differs depending on the other party s machine keys then press Log In Out ID Once the pages are printed they are deleted from the memory If the memory becomes full you will not be able to receive the remaining Press lt or gt to select a e other party and ask them to resend the remaining lt COMMUNICATIONS gt then press OK Press lt or gt to select lt MEMORY LOCK gt then press OK If the memory lock password has already been set enter the password then press OK A Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE T Troubleshooting 0 j u Table of Contents Press lt or gt to select lt ON gt then press OK note When you select lt OFF gt the machine starts to print the received documents in memory Press lt or gt to select lt PASSWORD3 gt then press OK Use the numeric keys to enter the memory lock reception password up to seven digits then press OK Ex PASSWORD 1234567_ Press lt or gt to select lt REPORT PRINT gt then press OK Back Previous 9 Press lt or gt to select lt ON gt or lt OFF gt then press OK lt OFF gt Does not p
227. o select lt FAX gt then press OK Use the numeric keys to dial the international access code For details on international access codes contact your local telephone company If necessary press Recall Pause to insert a pause Ex FAX NUMBER TEL 123p12XXXX The letter lt p gt is displayed between the numbers You can enter successive pauses within the fax number to make the pause time longer You can change the length of a pause inserted within the fax number in the lt PAUSE TIME gt menu The default setting is two second See TX RX SETTINGS on p 11 11 O Q Back Previous Next C Ma 5 Use the numeric keys to dial the country code the area code and the fax telephone number of the recipient Copying 6 If necessary press Recall Pause to enter a pause at the end of the number The letter lt P gt appears at the end of the fax number Pauses entered at the end of fax numbers are always 10 seconds long Press Start When you set the documents on the platen glass press lt or gt to select the document size then press Start for each document When scanning is complete press OK to start sending note When lt TIME OUT gt is set to lt ON gt in lt TX SETTINGS gt in lt FAX SETTINGS gt in lt TX RX SETTINGS gt and if you have specified the destination by any other method than using numeric keys the machine starts scanning automatically without
228. oO Q Back Previous Next Before Using the ce Canon Reference Guide eee MF 4b490 Sending and CEEP Printing and sommes Remote UI System Manager Settings Q Maintenance Troubleshooting Table of Contents Please read this guide before operating this product After you finish reading this guide store it in a safe place How to Use This Guide Index for future reference Before Using the Ma Document and Paper Copying Index Back Previous Manuals for the Machine Machine Set Up Software Installation Basic Features Maintenance Trouble Shooting Specifications Total Operation Features Network and Remote User Interface System Manager Settings Reports and Lists Trouble Shooting Scanning Features Starter Guide Basic Operation Guide Reference Guide This Document Scanner Driver Guide Indicates the manual is supplied in PDF format in the accompanying CD ROM To view the manuals in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporated website http www adobe com Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon The machine illustrat
229. ocuments lt MEMORY FULL gt System Manager or lt USB MEMORY FULL gt may appear in the LCD and scanning Settings z may be canceled If this happens press OK to return to standby mode When lt MEMORY FULL gt is displayed print send or delete Maintenance any documents stored in memory When lt USB MEMORY FULL gt is A displayed delete any documents stored in USB memory Troubleshooting 10 Table of Contents Back Previous Before Using the Machine E Scan Settings Press Start Document and Paper You can adjust the scanning density and optionally set the file When you set the documents on the platen glass press lt or format if multiple images are sent as separate files or a single file gt to select the document size then press OK or Start Copying resolution and original type according to the type of document you are scanning A NOTE These settings return to the default values after all documents Le lave Ee Density are scanned If you want to keep the settings set the density as Receiving following Additional Functions gt lt TX RX SETTINGS gt gt lt TX RX COMMON Printing and 1 Connect a USB memory into the USB memory SET gt gt lt TX SETTINGS gt gt lt SCANNING DENSITY gt Scanning port See Setting Menu on p 11 6 a 3 Press SEND FAX repeatedly to select lt USB Remote UI MEMORY B amp W gt or lt USB MEMORY COLOR gt 1 ca a USB memory into the USB mem
230. of paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 7 Is the sender s machine functioning properly Ask the sender to check that the scanning components of the machine are clean Is the machine in the toner saver mode Set lt TONER SAVER MODE gt to lt OFF gt See COMMON SETTINGS on p 11 7 Faxes do not print Have you removed the plastic seal from the toner cartridge Make sure you remove the seal from the cartridge See Set Up the Machine in the Starter Guide Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning eee Remote UI System Mana Settings Received faxes print blotched or unevenly Maintenance goa Oe Troubleshooting i Table of Contents A Is the toner cartridge installed properly Make sure the toner cartridge is installed properly See Set Up the Machine in the Starter Guide Is the cartridge out of toner Replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 Is the correct size of paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 7 Change lt PAPER SETTINGS gt See Setting Paper Size and Type on p 2 13 Is lt ECM RX gt set to lt ON gt ECM Error Correction Mode should elimin
231. of the paper size marks align the center of your document with the arrow mark System Manager Settings ETE E Troubleshooting 0 j CED Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy Mana Settings Q Maintenance eat Troubleshooting 0 j CED Table of Contents 4 Gently close the ADF The document is ready for scanning A CAUTION When closing the ADF be careful not to get your fingers caught as this may result in personal injury Do not press down the ADF forcefully as this may damage the platen glass and cause personal injury note Remove the document from the platen glass when scanning is complete O Q Back Previous Next E Inthe ADF 1 Fan the document stack and even the edges Adjust the slide guides to the width of the documents O Q Back Previous Next Before Using the Ma 3 Neatly place the documents face up in the Document and Paper document feeder tray Copying Se g and Rec ng A The document is ready for scanning note Do not add or remove documents while they are being scanned When scanning is complete remove the documents from the document delivery tray to avoid paper jams Avoid using ADF to scan the same document more than 30 times When scanned repeatedly documents can become folde
232. on Troubleshooting Do not pull the document forcefully as it may tear Be careful not to get your fingers caught 0 j Table of Contents Back Previous Before Using the Machine 5 Open the ADF and then hold both sides of any m Paper Jams Document and Paper jammed documents and gently pull them out When lt PAPER JAM LIFT PANEL TO OPEN gt appears on the LCD display remove jammed paper from the inside of the machine first Copying 5 Ea SF then from the paper cassette or multi purpose tray if necessary i 1 Lift the scanning platform until it is locked A Sending and j h Receiving Printing and Scanning E Remote UI You will hear an audible click System Manager ZZ y 2 Open the toner cover B using the knob which Settings covers over on dent A s e D A CAUTION Troubleshooting Be careful not to get your fingers caught j __11 Table of Contents Document and Paper Copying Troubleshooting j Table of Contents Remove the toner cartridge from the machine Remove watches and any bracelets or rings when touching the inside of the machine These items might be damaged if they come into contact with the parts inside of the machine To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter on the toner cartridge
233. ontinue to proceed if the User Account Control dialog box appears For Windows Vista Click Start on the Windows taskbar right click Computer gt click Manage to open the Computer Management window For Windows 2000 Right click the My Computer icon on the desktop gt click Manage to open the Computer Management window For Windows XP Server 2003 Click start or Start on the Windows taskbar right click My Computer gt click Manage to open the Computer Management window O Q Back Previous Next Set up the users and passwords for access to the shared folder Under System Tools double click Local Users and Groups gt right click the Users folder gt click New User g Computer Management BEE B Fie Action view Window Help e gt AmR E E Computer Management Local System Tools EEvent viewer Hf Event Viewer E Shared Folders E Shared Folders Glocal Users and Groups Local Users and Groups Performance Logs and New Window from Here Refresh Help Disk Management T Services and Applications Creates a new Local User acco Before Using the Machin Document and Paper Copying R Troubleshooting j ay Table of Contents In the New User dialog box enter the user name in User name enter the password in Password gt re enter the password in Confirm password User name Eull name Descr
234. opriate for printing data that contains text or thin lines Prints with a stable texture and distinct gradation by enhancing the contrast of tone This setting is appropriate for printing image data such as photographic images GRADATION GRAPHICS Prints with a smooth gradation and fine outline quality combined This setting is appropriate for printing diagrams or graphs in which gradation is used Enables this function to graphics parts such as diagrams and graphs TONE GRADATION RESOLUTION Enables this function to image parts such as picture images TONE GRADATION RESOLUTION 11 RESET PRINTER Clears all print jobs in progress and resets the printer function Press to select lt YES gt If you do not want to restore all settings press to select lt NO gt Q Back Previous Before Using the Machine TIMER SETTINGS Description Document and Paper Setting Item Sets the current date and time See Set Up the Machine in the Starter Guide Copying DATE amp TIME SETTING CO __ TIME ZONE SETTING DATE TYPE SELECT Sets the time zone of your machine s location See Setting Time Zone on p 1 17 Sets the date format MM DD YYYY DD MM YYYY YYYY MM DD AUTO SLEEP TIME Sets the auto sleep mode when the machine remains idle for a certain period of time 3MIN 30MIN See Setting the Sleep Mode
235. or gt to select the week then press Scanning OK 17 Press lt or gt to select lt DAY gt then press 6 OK 18 Press lt or gt to select the day then press OK sa es ang be 19 Press Stop Reset to return to the standby Settings Q mode Sau e Troubleshooting 0 j Table of Contents O Q Back Previous Next Before Using the Machine 2 Document and Paper Copying i cr Document Requirements Receiving Printing and Loading Documents Scanning a Printable Area ystem Manager Settings Q settings g Loading Paper EE o Troubleshooting CED Table of Contents Back Previous Before Using the Machine Document and Paper Copying Platen Glass ADF Do not place the document on the platen glass or in the ADF Plain paper Plain paper Multipage until the glue ink or correction fluid on the document is Thick documents completely dry documents of the same Photographs size thickness and weight ee Small documents e g or one page documents To prevent document jams in the ADF do not use any of the index cards following Special types of paper e g tracing paper transparencies etc Carbon paper or carbon backed paper Book Height max 1 24 mm Curled or rolled paper e el Max 8 1 2 x 11 5 8 Max 8 1 2 x 14 Coated paper Remote UI Max 216 x 297 mm Max 216 x 356 mm Tornwaner Min 4 1 8 x 5 7 8 pap
236. ore 10 forwarding settings with specific conditions You can store the forwarding settings without conditions one at a time according to the Receive Type of the received document 1 Click O Q Back Previous Next Add Func gt Forwarding Settings from the menu that appears under Add Func O DAD Pm trem A S Steno i ewe DD mmmn bame no O Q Back Previous Before Using the Machine sz To forward only documents that meet specified Specify the necessary fields gt click OK Document and Paper forwarding conditions Click Lh Add New Conditions gt lt lt Copying eM es ey Receive Type Select Fax or I Fax for the receiving D SS a mode Forwarding Condition this forwarding condition will be enabled Remote UI Condition Name Enter a name for the forwarding condition If you select Enable This Forwarding Conditions Maintenance The settings here enable you to specify the forwarding conditions that the received documents must meet in order Troubleshooting to be forwarded ERER The setting items differ depending on the type of the receiving mode Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy Mana Settings R Maintenance aero Troubleshooting 0 j O Table of Contents
237. orwarding the received documents the machine does not print the first page of the documents under the report even if lt REPORT WITH TX IMAGE gt is set to lt ON gt Press Stop Reset to return to the standby mode Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning eee Remote UI System Manager Settings R ETE a Troubleshooting j EOE Table of Contents Report Items The following items are displayed in the Transmission Report Transaction description TX RX NO Transaction number DEPT ID If Department ID Management is set the Department ID is printed RECIPIENT ADDRESS Destination fax telephone number DESTINATION ID Destination name registered in Address Book ST TIME Transmission time TIME USE Transmission duration PAGES SENT Number of pages sent RESULT Result of transaction OK Transmission successful NG Transmission failed STOP Transmission manually canceled before completion BUSY NO SIGNAL The line is busy or the recipient does not answer your call Error code For descriptions of error codes See Error Codes on p 10 21 Back Previous RX REPORT Press Additional Functions Press lt or gt to select lt REPORT SETTINGS gt then press OK Press lt or gt to select lt SETTINGS gt then press OK Press lt or gt to select lt RX REPORT gt then
238. ory then press OK port FEE aes 4 Press Density 2 Set documents 3 Press SEND FAX repeatedly to select lt USB Ga hee oa Or DME ee adjust the density th n MEMORY B amp W gt or lt USB MEMORY COLOR gt J lt to make dark documents lighter then press OK i gt ke light d darker ala Press OK to select the optional settings jI Table of Contents Before Using the Ma Document and Paper Copying Troubleshooting 0 j Table of Contents 5 Press or gt to select the file format then press OK USB Memory B amp W lt TIFF B amp W gt lt PDF gt USB Memory Color lt PDF COMPACT gt lt JPEG gt Press lt or gt to select lt ON gt or lt OFF gt for lt DIVIDE INTO PAGES then press OK lt OFF gt Sends multiple images as a single file without dividing them lt ON gt Separates multiple images and send them as separate files note If you have selected lt JPEG gt in step 5 this setting is not available lt DIVIDE INTO PAGES gt is automatically set to lt ON gt when sending documents in JPEG format Press lt or gt to select the resolution then press OK USB Memory B amp W lt 200X200dpi gt lt 300X300dpi gt lt 400X400dpi gt lt 600X600dpi gt lt 150X150dpi gt lt 200X100dpi gt USB Memory Color lt 200X200dpi gt lt 300X300dpi gt lt 100X100dpi gt lt 150X150dpi gt note If you have selec
239. ot set ON The optional setting is set Sending and 1 LONG DISTANCE Selects a mode for documents you are sending Receiving A DOMESTIC Receiving 4 LONG DISTANCE 1 Pri ing and LONG DISTANCE 2 a See Registering Fax Numbers on p 4 10 Ee ay 2 TX SPEED Selects the transmission speed 33600bps 14400bps 9600bps 4800bps Remote UI 3 ECM Selects whether to use ECM Error Correction Mode ON OFF System Manager Settings E MAIL Registers e mail addresses e 3 1 E MAIL ADDRESS Registers the recipient s e mail address max 120 digits Maintenance Gant 5 2 NAME Registers the recipient s name max 16 characters including spaces Troubleshooting j Table of Contents Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance ty Troubleshooting j u Table of Contents Back Previous ADDRESS BOOK SET SMB Registers SMB addresses 1 HOST NAME Registers the name of the file server max 120 characters NAME Registers the recipient s name max 16 characters including spaces FILE PATH Registers the path to the file server max 120 characters LOGIN NAME PASSWORD Registers the login name to access the file server max 24 characters Registers the password to access the file server max 14 characters 3 GROUP DIAL 1 SELECT ADD TEL NO Regis
240. oting j Table of Contents This section describes procedures for setting up a computer as a file server Before setting up a computer as a file server it is necessary to perform the following setup procedures note It is recommended that the network administrator perform the following procedures 1 Network Cable Connection See Set the Machine for Network Usage in the Starter Guide Connect the machine to your network using the network cables Preparation for Protocol Settings See Set the Machine for Network Usage in the Starter Guide Specify the machine s IP address so that the machine and the network computer can communicate before making protocol settings Any of the following can be used to specify the settings Machine s operation panel Additional Functions menu NetSpot Device Installer Canon utility software included in the User Software CD oO Q Back Previous Setting Up a Computer as a File Server 3 Basic Network Settings Set up the basic network settings between the machine and computers on your network To specify the settings use Machine s operation panel Web browser Remote Ul E Settings from the Operation Panel note You may need to specify the WINS Settings to resolve the NetBIOS name in order to send data to the file server For details see WINS Settings on p 6 37 1 Press lt or gt to select lt SYSTEM SETTINGS gt then press OK
241. ou are using meets the requirements for use See Paper Requirements on p 2 7 Make sure you have removed any scraps of paper from the inside of the machine A CAUTION When removing jammed documents or paper take care not to cut your hands on the edges of the document or paper Back Previous When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock If you tear the paper remove any torn pieces to avoid further jams If loose toner comes into contact with your skin or clothing wash with cold water Warm water will set the toner note Do not force a jammed document or paper out of the machine Contact Canon Customer Care Center if needed E Document Jams When lt CHECK DOCUMENT gt lt FEEDER PAPER JAM CHECK THE FEEDER gt or lt DOCUMENT TOO LONG appears on the LCD display remove a jammed document from the ADF O Q Back Previous Next Before Using the Machine Open the ADF cover 3 Hold both sides of any jammed documents and Document and Paper gently pull them out Copying f LZ an Le lave E ae Receiving Ss L r 2 Printing and Scanning Hold both sides of any jammed documents and gently pull them out straight upward ey ae 3 System Manager gz es N Settings e Y i R e A cauti
242. ous Next Press and hold Clear to delete the entire entry then press OK note If you delete the fax number e mail address or file server address the registered name is cleared automatically Press Stop Reset to return to the standby mode E Storing Editing Group Addresses note The destinations must be registered in one touch keys or coded dial codes beforehand Registering Group Addresses 1 2 Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents Press lt or gt to select lt GROUP DIAL gt then press OK Press lt or gt to select an empty one touch key or coded dial code that you want to set as the group address then press OK You can also select a one touch key or coded dial code by pressing the corresponding one touch key or Coded Dial followed by the desired three digit code Press lt or gt to select lt SELECT ADD TEL NO gt then press OK Select the destinations you want to register in the group max 199 destinations until all destinations are registered then press OK To enter a destination stored under a one touch key press the desired one to
243. p the telephone Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning C Remote UI System Manager Settings R EE TG Troubleshooting j __11 Table of Contents E Printing Received Documents The machine provides the following printing features two sided printing and received image reduction Two Sided Printing You can print received documents on both sides of the paper note You can print the received documents on both sides of the paper only when lt PAPER SIZE gt is set to lt LTR gt or lt A4 gt The received documents are printed on one side of the paper when lt PAPER SIZE gt is not set to lt LTR gt or lt A4 gt See Setting Paper Size and Type on p 2 13 1 Press Additional Functions 2 Press or gt to select lt TX RX SETTINGS gt then press OK Press lt or gt to select lt TX RX COMMON SET gt then press OK Press lt or gt to select lt RX SETTINGS gt then press OK Press lt or gt to select lt TWO SIDED PRINT gt then press OK ef ou Back Previous Next Press or gt to select lt ON gt then press OK 7 Press Stop Reset to return to the standby mode Received Image Reduction You can print received documents in a reduced size 1 Press Additional Functions 2 Press or gt to select lt TX RX SETTINGS g
244. panel Sample destination setting Server side settings NetBIOS computer name swan Share name share Create a folder called Images within share and then specify Images as the destination for sending O Q Back Previous Next Before Using the Machine a The machine s destination settings Document and Paper The server protocol lt SMB gt lt NAME gt The destination s name lt HOST NAME gt swan share z lt FILE PATH gt Images Copying lt LOGIN NAME gt User name entered in step 6 lt PASSWORD gt Password for the above user note Le lave E ae Receiving A maximum of 120 alphanumeric characters can be entered for lt HOST NAME gt on the operation panel Also a maximum of er 120 alphanumeric characters can be entered for lt FILE PATH gt panting end Enter each of these items on the server using no more than their Scanning allowable number of characters If you change the language of the LCD display lt HOST NAME gt and lt FILE PATH gt may not be displayed correctly or you may not 2 be able to browse the directories If the language of the LCD display differs from the computer Remote Ul on your network lt HOST NAME gt and lt FILE PATH gt may not be displayed correctly or you may not be able to browse the directories You can send data using the following formats A DNS server is n Pua required for the latter case e 2 s 192 168 2 100 share host_name organizatio
245. per Copying CHP Remote UI Maintenance St Troubleshooting i j __11 Table of Contents Q Back Previous Printing Reports and Lists Manually You can print the following report and lists manually ACTIVITY REPORT 1 TOUCH LIST CODED DIAL LIST GROUP DIAL LIST 1 TOUCH LIST 2 CODED DIAL LIST 2 USER S DATA LIST DEPT INFO LIST FORWARDING CONDITIONS LIST note To print USER S DATA LIST see Printing USER S DATA LIST on p 11 4 For information on each report or list see Summary of Reports and Lists on p 11 48 To print DEPT INFO LIST see Printing Counter Information DEPT INFO LIST on p 8 12 To print FORWARDING CONDITIONS LIST see Specifying Forwarding Settings on p 7 15 Reports can be printed on LGL or LTR paper plain or recycled paper Printing ACTIVITY REPORT Press Additional Functions Press lt or gt to select lt REPORT SETTINGS gt then press OK Press lt or gt to select lt LIST PRINT gt then press OK Press lt or gt to select lt ACTIVITY REPORT gt then press OK Press lt to select lt YES gt Printing starts and the screen automatically returns to the standby mode If you do not want to print the report press to select lt NO gt Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E y Remote UI
246. phone Problems Cannot dial Is the telephone cable connected properly Make sure the cable is connected properly See Set Up the Machine in the Starter Guide Is the power cord plugged in securely Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Is the main power switch turned on Turn on the main power switch Is the machine set for the correct telephone line type Make sure the machine is set for the correct telephone line type See Set the Machine for Sending Faxes in the Starter Guide O Q Back Previous Next Telephone disconnects while you are talking A A Is the telephone cable connected properly Make sure the cable is connected properly See Set Up the Machine in the Starter Guide Is the telephone cable defective Use another cord Calls do not connect or the wrong number is dialed Did you confirm the dial tone before entering the telephone number Make sure to confirm the dial tone before entering a telephone number If you enter the number before the dial tone can be heard the call may not connect or the wrong number may be dialed Before Using the Machine Document and Paper Copying ay Remote UI Maintenance ty Troubleshooting i j E Table of Contents Network Problems Unable to print from
247. press OK The received documents are printed Press Stop Reset to return to the standby mode Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE a Troubleshooting j EOE Table of Contents E Forwarding Received Documents You can set the machine to forward received documents to other machines or file servers If a received document matches the forwarding conditions it is forwarded to the specified destination Forwarding settings can be made using the Remote UI note For instructions on forwarding settings and how to turn on and off the forward mode see Specifying Forwarding Settings on p 7 15 Forwarding Documents Received in Memory 1 2 Press System Monitor repeatedly to select lt TX RX STATUS gt then press OK Press lt or gt to select the desired document then press OK note You can transfer only the documents received in memory which appears with the message lt RX STNDBY gt in the system monitor 600 Back Previous Next Press or gt to select lt FORWARD gt then press OK Specify the destination then press OK The machine starts to send the selected document note You can specify only one destination registered in a one touch key or coded dial code Forwarding Documents with Forwarding Errors 1 2 Press S
248. press OK Press lt or gt to select lt VIEW PAGE TOTALS gt then press OK note If you select lt CLEAR ALL TOTAL gt the counter information is deleted Press lt or gt to select the desired function then press OK You can select lt TOTAL PRINT gt lt COPY gt lt SCAN gt lt COLOR SCAN gt or lt PRINT gt Press lt or gt to display the desired Department ID and check the counter information Press Stop Reset to return to the standby mode O Q Back Previous Next a E Clearing Page Totals You can clear the page totals made for all departments 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID Press lt or gt to select lt MANAGE DEPT ID gt then press OK Press or gt to select lt ON gt then press OK Press lt or gt to select lt PAGE TOTALS gt then press OK Press or gt to select lt CLEAR ALL TOTAL gt then press OK Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents 7 Press
249. press OK Press lt or gt to select the setting you want then press OK lt OUTPUT NO gt Does not print a report lt PRINT ERROR ONLY gt Prints a report only when a reception error occurs lt OUTPUT YES gt Prints a report every time you receive a document Press Stop Reset to return to the standby mode Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning C y Remote UI System Manager Settings R ETE To Troubleshooting j a Table of Contents Report Items The following items are displayed in the Reception Report Transaction description TX RX NO Transaction number RECIPIENT ADDRESS Recipient s fax telephone number address DESTINATION ID Sender s name registered in Address Book ST TIME Transmission time TIME USE Transmission duration PGS Number of pages received RESULT Result of transaction OK Reception successful NG Reception failed STOP Reception manually canceled before completion uy Error code For descriptions of error codes see Error Codes on p 10 21 0O09 Back Previous Next C ACTIVITY REPORT Press Additional Functions Press lt or gt to select lt REPORT SETTINGS gt then press OK Press lt or gt to select lt SETTINGS gt then press OK Press or gt to select lt ACTIVITY REPORT gt then press OK
250. pressing the mode keys such as SEND FAX all settings will be also canceled If you want to keep the settings as the default see Setting Menu on p 11 6 Set documents Place the first page on the platen glass if you are not using the ADF Press COPY Press Collate 2 on 1 repeatedly to select lt 2 ON 1 gt then press OK If you want to use lt 2 ON 1 gt with Collate Copy see p 3 7 at the Troubleshooting same time select lt COLLATE 2 ON 1 gt then press OK N you want to use with Two Sided Copying at the same time go to If ith Two Sided Copying at th i step 3 on p 3 9 Table of Contents Before Using the Machi Document and Paper Copying Troubleshooting j Table of Contents E Two Sided Copying Two sided copying enables you to make two sided copies from one sided documents This feature can be used together with both Collate Copy see p 3 7 and 2 on 1 Combination see p 3 8 Portrait Oriented Documents Book Type selected D D Calendar Type selected Book Type selected Landscape Oriented Documents Calendar Type selected O Q Back Previous note Paper used to make two sided copies must conform to the following specifications Paper size LTR and A4 Paper weight 17 to 21 Ib 64 to 80 g m 1
251. processed BASE 64 or uuencode is incorrect Check the settings and then ask the sender to resend the data Action 0827 Action 0828 Action 0829 Action O Q Back Previous Next You have received data that cannot be processed TIFF analysis error Check the settings and then ask the sender to resend the data You have received data that cannot be processed contains MIME information that is not supported Check the settings and then ask the sender to resend the data You have received HTML data Ask the sender to use a file format other than HTML and then resend the data Data containing more pages that the machine can hold in the memory is received Print the received documents and ask the sender to resend the remaining pages O Q Previous Next efore Using the Machine 0839 B Document and Paper ee Description The user name or password for the SMTP authentication in lt SMTP AUTH gt is incorrect Copying Action Check the user name and password for lt SMTP AUTH gt in lt AUTH ENC SETTINGS gt in lt E MAIL I FAX gt in lt NETWORK SETTINGS gt in lt SYSTEM sending aho SETTINGS gt See SYSTEM SETTINGS on Receiving p 11 34 Printing and Scanning Remote UI System Manager Settings Maintenance Troubleshooting Table of Contents Before Using the Machine Document and Paper Copying Sending and Rec g CHP Remote UI System Manage
252. py Jobs Cancel an ongoing job as follows Copying 1 Press Stop Reset Sending and 2 When the lt STOP KEY PRESSED gt message Receiving appears press OK Printing and When scanning using the ADF Scanning STOP KEY PRESSED PRESS OK KEY When scanning using the platen glass Remote UI STOP KEY PRESSED System Manager Settings When the lt CANCEL gt message appears press Maintenance lt to select lt YES gt CANCEL lt YES Troubleshooting Table of Contents O Q Back Previous Before Using the Machine Checking and Deleting Jobs System monitor enables you to monitor the status of the copy Copying jobs currently being processed Sending and E Checking and Deleting Copy Jobs Receiving 1 Press System Monitor repeatedly to select Printing and lt COPY STATUS gt then press OK Scanning 2 Press lt or gt to scroll through the job list Ey and check the status of the copy jobs s If you want to delete the job go to step 3 Otherwise press Stop Reset to return to the standby mode Press lt or gt to select the desired job then press OK System Manager Settings Press lt or gt to select lt CANCEL gt then 3 Press lt to select lt YES gt Troubleshooting If you do not want to cancel the job press gt to select lt NO gt j Press Stop Reset to return to the standby mode
253. pying 2 Press Density repeatedly to select the manual You can enlarge or reduce documents from one standard paper size to another mode 1 P PY 3 Press lt or gt to adjust the copy density ress COPY then press OK 2 Press Enlarge Reduce Ex DENSITY 3 Press lt or gt to select the copy ratio then LT dO0000m800008 DK press OK 200 MAX 129 STMT gt LTR 100 78 LGL gt LTR note 64 50 MIN lt to make dark documents lighter to make light documents darker To cancel all settings press Stop Reset When you switch the mode by pressing the mode keys such as SEND FAX all settings will be also canceled If you want to keep A NOTE the settings set the density as following F Additional Functions gt lt COPY SETTINGS gt gt lt STANDARD ee S oe ao ween le a SETTINGS gt gt lt DENSITY gt gt lt MANUAL gt A 50 70 100 141 200 ee Seng Ment on p 11 6 AB 50 70 81 86 100 115 122 141 200 Troubleshooting j Table of Contents O Q Back Previous Next Before Using the Machine Zoom Designation Document and Paper You can reduce or enlarge images by any copy ratio in 1 increments The available copy ratios are from 50 to 200 Copying Press COPY Sending and Press Enlarge Reduce twice Receiving Enter the copy ratio with the numeric keys then Scanning You can use lt o
254. quality may deteriorate if the drum surface is exposed to light or is damaged note Always hold the toner cartridge by its handle Troubleshooting N Be careful not to get your fingers caught Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E y Remote UI System Manager Settings Q WET Cele gi Troubleshooting 6 j 4 Table of Contents 9 Remove the dust cover from the paper cassette O Q Previous Next 11 Remove the paper from the paper cassette rg 12 Remove the paper cassette by lifting up the front end of the paper cassette and pulling it forward O Q Back Previous Next Before Using the Machine Document and Paper Copying ing 13 Detach the Document feeder tray 14 Make sure all the covers are closed bey 15 Grip the handles on both sides of the machine g and lift it carefully as shown in the illustration Remote UI below System Manager Settings oase fp Maintenance e ete Sey Troubleshooting A CAUTION 0 J Do not lift the machine by any of its attachments Dropping the machine can cause personal injury If you have a back problem make sure to check the weight of this machine before carrying See Chapter 13 Appendix in the Basic Operation Guide Table of Contents
255. questions visit http www canon ca Free live technical support 9 A M to 8 P M EST Monday through Friday excluding holidays for products still under warranty 1 800 652 2666 For the location of the authorized service facility nearest you visit http www canon ca or 1 800 652 2666 If the problem cannot be corrected by using one of the above technical support options repair options are available at the time of your call to the live technical support number above or via the website at http www canon ca Support program specifics are subject to change without notice Back Previous Please have the following information ready when you contact Canon Product name imageCLASS MF4690 Serial number On the label located at the back of the machine Place of purchase Nature of problem Steps you have taken to solve the problem and the results A CAUTION If the machine makes strange noises emits smoke or odd odor turn off the main power switch immediately disconnect the power cord and contact Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself note Attempting to repair the machine yourself may void the limited warranty O Q Back Previous Next EE Machine Gamer Appendix a coe Machine Settings Printing USER S DATA LIST Accessing the Setting Menu Printing and Bees Setting Menu Ee PAPER SETTINGS VOLUME CONTROL Remote UI COMMON SETTINGS
256. r gt to adjust the zoom ratio To increase the zoom ratio press To decrease the zoom ratio press lt A NOTE Remote Ul To return the copy ratio to 100 press Enlarge Reduce repeatedly to display lt 100 gt then press OK System Manager Settings Maintenance ee ory Troubleshooting CED Table of Contents Before Using the Ma a Copying Troubleshooting 0 j Table of Contents Advanced Copy Features E Collate Copy You can copy documents collated into sets arranged in page order This feature can be used together with both Two Sided Copying see p 3 9 and 2 on 1 Combination see p 3 8 1 2 Set documents Place the first page on the platen glass if you are not using the ADF Press COPY note If lt COLLATE gt is set to lt ON gt in lt STANDARD SETTINGS gt in lt COPY SETTINGS gt skip steps 3 Press Collate 2 on 1 repeatedly to select lt COLLATE gt then press OK If you want to use lt COLLATE gt with 2 on 1 Combination see p 3 8 at the same time select lt COLLATE 2 ON 1 gt then press OK If you want to use with Two Sided Copying at the same time go to step 3 on p 3 9 Use the numeric keys to enter the desired copy quantity 1 to 99 Back Previous Press Start When the documents are loaded in the ADF collate copying starts and no further operation is required Place the next page of the document on
257. r gt to select lt ON gt or lt OFF gt Remote UI then press OK lt ON gt If you want to set or browse detailed information on the machine with a Canon printer driver or utility System Manager lt OFF gt If you are not using a Canon printer driver or utility setuid J Press Stop Reset to return to the standby moas 0 ty Restart the machine Troubleshooting j CED Table of Contents O Q Back Previous Next eee Before ee the Setting Up a Computer for Printing Sending a Fax Document and Paper This section describes procedures for Setting Up a computer for 3 Basic Network Settings Copying printing sending a fax Set up the basic network settings between the machine and Before setting up a computer for printing sending a fax it is computers on your network To specify the settings use necessary to perform the following setup procedures Machine s operation panel Web browser Remote Ul note It is recommended that the network administrator perform the following Settings from the Operation Panel procedures You can select the printing method over a TCP IP network 1 Network Cable Connection See Set the Machine for Network Usage in the Starter Guide 2 Press lt or gt to select lt SYSTEM Remote Ul Connect the machine to your network using the network cables SETTINGS gt then press OK L i 2 Preparation for Protocol Settings See Set the If the System Mana
258. r you can check for the arrival of l fax at any time using the System Monitor key note To be able to check the arrival of l fax using the System Monitor key you must first set lt POP gt Post Office Protocol to lt ON gt so that you can receive documents using POP See Setting Up E Mail on p 6 16 1 Press System Monitor 2 Press lt or gt to select lt I FAX gt then press OK 3 Press or gt to select lt CHECK RX I FAX JOB gt then press OK The machine starts checking the arrival of l fax and receives them O Q Back Previous Next Before Using the Machine E Checking and Deleting Sending Receiving cma Documents Stored in Memory Copying Press System Monitor repeatedly to select lt TX RX STATUS gt then press OK Sending and Press lt or gt to scroll through the job list Receiving If you want to delete the job go to step 3 Otherwise press Stop Reset to return to the standby mode Printing and Scanning Press lt or gt to select the desired document then press OK Ee ay Press lt or gt to select lt CANCEL gt then press OK Remote Ul Press lt to select lt YES gt If you do not want to cancel the job press to select lt NO gt System Manager Settings Q Press Stop Reset to return to the standby 7 mode R e Troubleshooting j Table of Contents 00 OF Back Pre
259. r Settings R ETE eae G Troubleshooting J j u Table of Contents When lt LOAD CORRECT PAPER gt appears on the LCD display 3 the size of the paper in the paper cassette or multipurpose tray is different from that of the paper specified in lt CASSETTE gt or lt MP TRAY gt of the lt PAPER SETTINGS gt menu You need to load 4 the correct size paper or change the paper size in lt CASSETTE gt or lt MP TRAY gt of the lt PAPER SETTINGS gt menu note For print jobs you need to specify the paper size from your computer E Re Loading the Paper 1 Load the correct size paper as shown on LCD display then press OK to resume the job The machine re starts printing E Changing the Paper Size Setting 1 Press Additional Functions 2 Press or gt to select lt PAPER SETTINGS gt then press OK Back Previous If lt LOAD CORRECT PAPER is displayed Press lt or gt to select lt CASSETTE gt or lt MP TRAY gt then press OK Press lt or gt to select lt PAPER SIZE gt then press OK Press or gt to select the paper size same as paper loaded into the machine then press OK Press Stop Reset to return to the standby mode For a fax job go to step 7 For a copy job or report print or list print job go to step 8 Press OK to resume the job No further operation is required Cancel the job on the system monitor For a copy jo
260. r lt OFF gt then press OK lt OFF gt Does not receive e mail l fax using a POP server If you want to receive e mail using the machine s own SMTP receiving function select lt OFF gt lt ON gt Receives e mail using a POP server note The machine can receive l fax images and plain text e mails only Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R Maintenance etary Troubleshooting j __11 Table of Contents 11 Press lt or gt to select lt AUTH ENC SETTINGS gt then press OK 12 Press lt or gt to select lt POP BEFORE SEND gt then press OK 13 Press lt or gt to select lt ON gt or lt OFF gt then press OK lt OFF gt Does not use an SMTP server that requires POP before SMTP lt ON gt Uses an SMTP server that requires POP before SMTP method for authenticating users who have logged in the POP server before sending e mail 14 Press or gt to select lt SMTP AUTH gt then press OK lt OFF gt Does not use an SMTP server that requires SMTP Authentication Skip to step 19 lt ON gt Uses an SMTP server that requires SMTP Authentication method for authenticating users who have logged in the SMTP server before sending e mail 15 Press lt or gt to select lt USER gt then press OK 600 Back Previou
261. r Microsoft Networks File and Printer Sharing for Microsoft Networks and Internet Protocol TCP IP are all selected If any of these functions is not selected select it now O Q Back Previous Next Before Using the Machine i Local Area Connection Properties For Windows 2000 XP Server 2003 Document and Paper General Authentication Advanced Double click Internet Protocol TCP IP to open the Internet T7 Protocol TCP IP Properties dialog box gt in the General sheet Ete click Advanced cl atl Fas Ethemat Adapt In the Advanced TCP IP Settings dialog box click the WINS tab This connection uses the following items in the WINS sheet click Enable NetBIOS over TCP IP E Client for Microsoft Networks Click OK until all the dialog boxes are closed 4 EF File and Printer Sharing for Microsoft Networks Restart the computer if prompted Sendin gan d Internet Protocol TCP IP Receiving Advanced TCP IP Settings IP Setti DNS WINS Opti Printin g an d Install Uninstall Properties oa betinoed aa kaptens ne WINS addresses in order of use Description Scannin g Transmission Control Protacol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected Add Edit Remove Notify me when this connection has limited or no
262. r method than using numeric keys the machine starts scanning automatically without pressing Start after the preset time for this setting is elapsed O Q Back Previous Next Before Using the Ma E Using Coded Dial Codes Enter the desired three digit code 000 to 191 Document and Paper You can specify up to 192 destinations using coded dial codes with the numeric keys Ex Copying note TEL 0123XXXXXX To use this feature you must register destinations in coded dial code 001 CANON beforehand See Storing Editing Address Book on p 4 9 i MEAO If you entered a wrong code press Clear then try again from step 3 If you want to adjust the image quality and density see Scan Settings on p 4 6 1 Set documents Place the first page on the platen glass if you are not using the ADF Press Start 2 Press SEND FAX repeatedly to select the z When you set the documents on the platen glass press lt or gt sending method then press OK to select the document size then press Start for each document To send documents to a file server select any sending method When scanning is complete press OK to start sending Press Coded Dial A NOTE When lt TIME OUT gt is set to lt ON gt in lt TX SETTINGS gt in lt FAX SETTINGS gt in lt TX RX SETTINGS gt and if you have specified the destination by any other method than using numeric keys the machine starts scanning autom
263. ransactions performed by the machine TX REPORT Shows the transmission result Can be set to print automatically RX REPORT Shows the reception result Can be set to print automatically FORWARDING CONDITIONS LIST Lists the forwarding conditions Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning D y Remote UI System Manager Settings R EE sty Troubleshooting j EOE Table of Contents Printing Reports Automatically TX REPORT RX REPORT and ACTIVITY REPORT can be set to print automatically TX REPORT Press Additional Functions Press lt or gt to select lt REPORT SETTINGS gt then press OK Press lt or gt to select lt SETTINGS gt then press OK Press lt or to select lt TX REPORT gt then press OK Back Previous Press lt or gt to select the setting you want then press OK lt PRINT ERROR ONLY gt Prints a report only when a transmission error occurs lt OUTPUT YES gt Prints a report every time you send a document lt OUTPUT NO gt Does not print a report Skip to step 7 Confirm that lt REPORT WITH TX IMAGE gt is displayed use or gt to select lt ON gt to print the first page of the documents under the report then press OK lt OFF gt Does not print the first page lt ON gt Prints the first page note When f
264. ress OK Press lt or gt to select lt ON gt then press OK Press lt or gt to select the desired interval then press OK You can set the interval from 3 to 30 minutes in one minute increments You can also enter values using numeric keys note The default setting is 5 minutes Back Previous 6 Press Stop Reset to return to the standby mode note Energy Saver lights green when the machine enters the Sleep mode To resume the normal mode from the Sleep mode press Energy Saver on the operation panel To enter the Sleep mode manually press Energy Saver on the operation panel The machine will not enter the Sleep mode when e the machine is in operation the Processing Data indicator lights or flashes a message appears on the display and the Error indicator flashes paper is loaded in the multi purpose tray a paper jam occurs in the machine the handset of the external telephone is off the hook The machine will leave the Sleep mode when you press Energy Saver on the operation panel a fax is received e the handset of the external telephone is off the hook a print job is sent from a computer and the print is started Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE Stat Troubleshooting j __11 Table of Contents E Setting
265. ress once it is deleted O Q Back Previous Next Before Using the Machine Customizing System Settings The Remote UI enables you to specify the machine s system settings note You can also access the system settings from the operation panel of the machine For details see Machine Settings on p 11 4 Ey 1 Click Add Func gt System Settings from the menu that appears under Add Func click en 3s System Manager Settings Maintenance To E 0 O Copying ma ce E Customizing System Information Enter the necessary information click OK TE rte Fere Daana Table of Contents Sau Troubleshooting j __11 Table of Contents To protect the Restrict New Addresses Click Restrict Access to Destinations Denes Nae B Chakig te Leg Sytem Mames pm Bms Adine Adniainsator Comment Sm OQ Back Previous To set the System Manager ID and password Click Register ID and Password Ta Ton Son Specify the necessary fields click OK SG Yew Frat Dae e Q O TAG Ps hem S Sia Ye ee O Q Previous Next C Machine Set ID and Password Sets the System Manager ID and Password to protect the contents of lt SYSTEM SETTINGS gt Once the System Manager ID and Copying Password is set they must be entered when you access t
266. return to the standby mode Table of Contents Before Using the Machine Document and Paper Copying CHP Remote UI Maintenance St Troubleshooting i j __11 Table of Contents Machine Management The machine enables you to use any of the following software to check the status and to specify the settings on your computer Web browser Remote UI NetSpot Device Installer Canon utility software included in the User Software CD NetSpot Console via a web browser Canon utility software note The utility software of the NetSpot Console is not included in the User Software CD To use the NetSpot Console please download it from the Canon website E Machine Management Using Web Browser Remote UI You can use Remote UI installed in the machine to manage it ona web browser For using Remote UI see Using the Remote UI on p 7 4 Q Back Previous E Machine Management Using NetSpot Device Installer NetSpot Device Installer is utility software for specifying the initial settings of Canon devices connected to a network Available on the CD ROM NetSpot Device Installer can be accessed directly without installation enabling network users to quickly and easily specify the initial settings of network devices For instructions on how to use NetSpot Device Installer see the online help for NetSpot Device Installer E Machine Management Using NetSpot Console NetSpot Console is util
267. rint a RX report lt ON gt Prints a RX report note lt RX REPORT gt should also be set to lt ON gt so that RX reports are automatically printed when documents are received in memory For instructions see RX REPORT on p 11 50 10 Press lt or gt to select lt MEMORY RX TIME gt then press OK If you do not need to set the timer for memory lock skip to step 16 11 Press or gt to select lt ON gt then press OK 12 Press lt or gt to select lt MEM RX START TIME gt then press OK Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE T Troubleshooting 0 j u Table of Contents 13 Use the numeric keys to enter the start time in 24 hour format then press OK Ex MEM RX START TIME 00 00 14 Press lt or gt to select lt MEM RX END TIME gt then press OK 15 Use the numeric keys to enter the end time then press OK 16 Press Stop Reset to return to the standby mode Printing All Documents Stored in Memory 1 Perform step 1 to 3 in Memory Lock Reception on p 4 38 Back Previous Press lt or gt to select lt MEMORY LOCK gt then press OK Use the numeric keys to enter the memory lock reception password then press OK Press lt or gt to select lt OFF gt then
268. ror Correction Mode ECM set to lt ON gt Because ECM corrects errors during a transmission any problems on the line can mean that the transmission will take extra time Set lt ECM TX gt to lt OFF gt See TX RX SETTINGS on p 11 11 Cannot send using Error Correction Mode ECM A Does the recipient s machine support ECM If the recipient s machine does not support ECM the document is sent in normal mode without error checking O Q Back Previous Next Errors occur frequently while sending Are the telephone lines in poor condition or do you have a bad connection Check if there is a device nearby that interferes with signal transmission e g microwave oven Lower the transmission speed See SYSTEM SETTINGS on p 11 34 Cannot redial with Recall Pause A When lt REST REDIAL CALL gt is set to lt ON gt Redialing is not available See Restricting Job Recall on p 8 19 Is lt REST REDIAL CALL gt set to lt ON gt Entering the fax number is required again after pressing Start A When lt CONFIRM FAX NO gt is set to lt ON gt you need to enter the fax number again after pressing Start See Confirming Entered Fax Numbers on p 8 19 Is lt CONFIRM FAX NO gt set to lt ON gt Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning a ae Remote UI Sy UUELE Settings R ETE TG Troubl
269. rt the Remote UI select lt VIEW IP ADDRESS gt in lt NETWORK SETTINGS gt located in the lt SYSTEM SETTINGS gt and verify the IP address of the machine If you do not know the IP address consult with your network administrator See Checking Network Settings on p 6 43 1 Start the web browser 2 Enter the IP address of the machine in Address or Location gt press Enter on the keyboard The Remote UI screen appears Troubleshooting j Table of Contents efore Using the Machine B 7 Document and Paper Copying Sending and Receiving Printing and Scanning e Remote UI System Mana Settings Q WET Cele a ot Troubleshooting j CED Table of Contents 4 Click OK Device Status page is displayed when you logon the Remote UI ad Job Status Add Func Address O Q Back Previous Next Displays the current status of the machine etc Takes you to the Remote UI top page Updates refreshes the currently displayed screen with the latest information Displays the online help for the Remote UI Displays the current status of print jobs etc Takes you back to the top of a current page Displays a list of settings for the machine etc Displays the Address Book data one touch keys etc registered on the machine Takes you back to the previous page Back Previous Before Using the Displaying Device Status and Information Docu
270. s General Sharing Security Web Sharing Customize You can share this folder with other users on your network To enable sharing for this folder click Share this folder Do not share this folder Share this folder Comment User limit Maximum allowed O Allow this number of users To set permissions for users who access this Prat folder over the network click Permissions To configure settings for offline access click Caching Caching Windows Firewall is configured to allow this folder to be shared with other computers on the network View pour Windows Firewall settings O Q Back Previous Next Set security To create a shared folder on a FAT or FAT32 format disk If the Security tab is not displayed Click Permissions gt select or add the users or groups to whom you want to give access to the shared folder Permissions for share Share Permissions Group or user names ieee Add Remove Permissions for Everyone Allow Deny Full Control Change Read Under Permissions select both Change and Read gt click OK Before Using the Machin Document and Paper Copying R Troubleshooting j ay Table of Contents To create a shared folder on an NTFS format disk Click Permissions select or add the users or groups to whom you want to give access to th
271. s This section describes the system environments with which the Computers Copying machine is compatible Windows IBM PC compatibles Sending and E Printing or Sending a Fax from a Computer Protocol Receiving j The following system environments are compatible when printing TCP IP Printing and or sending a fax from a computer Scanning 0s note Microsoft Windows 98 08SE If you are using Windows 2000 you need to install Service Pack 4 or later es yy Microsoft Windows Me Remote UI Microsoft Windows 2000 Server ers Microsoft Windows 2000 Professional System Manager Microsoft Windows XP Professional Settings Microsoft Windows XP Home Edition Microsoft Windows Server 2003 J J Microsoft Windows Vista ome Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving P g and Scanning E Remote UI Sy Mana Settings Q Maintenance eat Troubleshooting 0 jI i Table of Contents E Using E Mail The following system environments are confirmed for using the e mail functions Mail forwarding server software Sendmail 8 93 or later UNIX Microsoft Exchange Server Windows Microsoft Exchange Server 5 5 Service Pack 1 or later Lotus Domino R4 6 or later Windows Mail receiving server software Qpopper 2 53 or later UNIX Microsoft Exchange Server Windows Microsoft Exchange Server 5 5 Service Pack 1 or later Lotus
272. s Next pe 16 Use the numeric keys to enter the user name then press OK Enter the user name used for logging in to the SMTP server if the SMTP server name is already registered in the DNS server Enter the IP address of the SMTP server if the SMTP server name is not registered in the DNS server 17 Press lt or gt to select lt PASSWORD gt then press OK 18 Use the numeric keys to enter the password used for logging in to the SMTP server then press OK 19 Press lt or gt to select lt E MAIL ADDRESS gt is displayed then press OK O Q Back Previous Next Before Using the Ma 20 Use the numeric keys to enter the e mail address 21 Press lt or gt to select lt POP SERVER gt Document and Paper your machine will use then press OK then press OK Enter the e mail address as follows when you receive e mail 22 Use the numeric keys to enter the POP server using a POP server Copying 7 name then press OK E MAIL ADDRESS a Enter the POP server name if the POP server name is already cal pop company com registered in the DNS server Enter the IP address of the POP server if the POP server name is Enter the e mail address as follows when you receive e mail not registered in the DNS server using the machine s own SMTP receiving function Ex Be POP SERVER E MAIL ADDRESS pop company com host_name comp com
273. s necessary to perform the following setup procedures note It is recommended that the network administrator perform the following procedures 1 Network Cable Connection See Set the Machine for Network Usage in the Starter Guide Connect the machine to your network using the network cables Preparation for Protocol Settings See Set the Machine for Network Usage in the Starter Guide Specify the machine s IP address so that the machine and the network computer can communicate before making protocol settings Any of the following can be used to specify the settings Machine s operation panel Additional Functions menu NetSpot Device Installer Canon utility software included in the User Software CD Back Previous 3 Basic Network Settings Set up the basic network settings between the machine and computers on your network To specify the settings use Machine s operation panel Web browser Remote Ul E Settings from the Operation Panel note You may need to specify the DNS Settings to resolve the host names of the SMTP and POP servers in order to send e mail For details see DNS Settings on p 6 35 1 Press Additional Functions 2 Press or gt to select lt SYSTEM SETTINGS gt then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out ID
274. s registered for the one touch AR key or coded dial code you pressed Action Clear the paper jam See Paper Jams on e Action Register the destinations before using the p10 39 enditelead paper In the paper cassette or multipurpose tray The cover must be opened i Address Book function Touneto oting and closed to resume the current job 0 j Table of Contents Before Using the Machine Document and Paper Copying er Remote UI Maintenance are Troubleshooting 0 j __11 Table of Contents PHONE OFF HOOK HANG UP PHONE Je scription The external telephone is off the hook Action PLATEN GLASS DIRTY CLEAN PLATEN GLASS Hang up the external telephone es ription The ADF scanning area on the left side of the platen glass may be dirty Action PREPARING SCANNER PLEASE WAIT Clean the ADF scanning area then press OK The machine is not ready for scanning Wait until the machine is ready SAME FILE NAME Description The same file name exists when you are scanning a document to a USB memory Action Press OK and rename the file START AGAIN Action STOP KEY PRESSED PRESS OK KEY Description Action SYSTEM ERROR Descrip Action TONER COVER OPEN CLOSE COVER Description Action Back Previous A transmission error has occurred because the line condition was poor Check the line condition then try again Stop Reset has been pressed while scanning the
275. se call 1 800 OK Canon to receive U S Postal Service merchandise returning label Back Previous Before Using the Machine Option A UPS Pick up Option B MBE Drop off Document and Paper Give the shipment to your UPS driver when you receive your next Take the shipment to a participating MBE Mail Boxes Etc Center regular delivery For location please call 1 800 949 6660 or Copying Take the shipment to your local UPS receiving point Sendi d ending an Ups i Printing and Scanning e MAIL BOXES ETC Remote UI By using either of the above methods of shipment your used cartridge s will be forwarded to the Canon Cartridge System Manager Collection Center at no charge to you Settings R For further information about the Clean Earth Campaign in the ae United States please call 1 800 OK Canon e Troubleshooting 0 j Table of Contents Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings Maintenance Stat Troubleshooting j O Table of Contents E CANADA PROGRAM CANADA PROGRAMME Option A Single Box Return Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box Place the empty cartridge in the box of your new cartridge Seal the box Apply the C
276. se items on the server using no more than their allowable number of characters If you change the language of the LCD display lt HOST NAME gt and lt FILE PATH gt may not be displayed correctly or you may not be able to browse the directories If the language of the LCD display differs from the computer on your network lt HOST NAME gt and lt FILE PATH gt may not be displayed correctly or you may not be able to browse the directories You can send data using the following formats A DNS server is required for the latter case 192 168 2 100 share host_name organization company com share For instructions on how to specify destination address settings see Specifying Destinations on p 4 20 ee 0 j u Table of Contents Windows 2000 XP Server 2003 Vista note It is recommended that the file server be configured by the network administrator The number of users or clients that can access a server running Windows 2000 Server XP Server 2003 Vista is limited After this number of users or clients is reached it is not possible to send to a server running Windows 2000 XP Server 2003 Vista In the following procedures items displayed on the screen for Windows XP are used items might differ depending on your operating system 1 Log on to Windows as Administrator 2 Confirm the file sharing settings note For Windows Vista click Continue to proceed if the User Account Control dialog box
277. select image quality for copy or fax Press to stop a current job Also press to return the machine z Collate 2 on 1 key to the standby mode Press to collate copies or press to set 2 on 1 copying Error indicator J Log In Out key ID key Flashes when an error has occurred 5 Press to operate the machine when the ID management is Processing Data indicator Troubleshooting i i a rasan activated Also press to enable the ID management when Flashes while sending or receiving faxes Lights when the ee 10 you finished using the machine machine has waiting jobs and stores the data in memory Table of Contents Back Previous Before Using the Machine Ly Document and Paper ___ is ko sity Image uality Collat 20n1 Energ Saver um Ifilarge fteduce De fsity g CD i Cory SEND FAX SCAN OO Copying Sy em zelia i ABC DEF Stop Reset O meses a8 O S S d fe View Additional 7 en an unctions aes Q LS P g and Q Scanning Remote UI Press to start copying scanning and sending faxes Press to accept a set function or mode Numeric keys Also press and hold to print a sample page when you are in Enter letters and numbers the copy mode For details see Printing a Sample Page on Sy Mana Tone key p 3 11 Settings Press to switch from rotary pulse to tone dialing lt key Clear key Press to decrease the value for various settings Also pre
278. sing Data indicator 1 7 Pulse dialing 4 32 R Rear cover 1 5 Recall Pause key 1 9 4 27 Received image reduction 4 44 Receive mode AnsMode 4 35 DRPD 4 37 FaxOnly 4 35 FaxTel 4 36 Manual 4 37 Receiving documents Basic receiving method 4 35 Receiving features 4 36 Receiving features 4 36 Recycling cartridge 9 16 CANADA PROGRAM 9 20 U S A PROGRAM 9 17 Redistributing toner 9 10 Remote reception 4 42 Remote reception ID 4 42 Remote UI 7 1 8 16 11 65 Replacing the toner cartridge 9 10 Report job Checking 11 55 Deleting 11 55 Reports and lists 11 48 REPORT SETTINGS 11 4 11 32 Reserved copy 3 10 Restricting access to destinations Address Book password 8 17 Broadcasting 8 20 Confirm entered fax numbers 8 19 Job Recall 8 19 New address 8 18 PC faxing 8 18 RX REPORT Printing automatically 11 50 O Q Back Previous Next S SCAN key 1 6 Scan mode 1 10 Scanning 5 1 Scanning area 1 4 2 3 Scanning documents Computer 5 3 USB memory 5 4 Scanning platform 1 4 Scan settings Copying 3 4 Scanning to a USB memory 5 6 Sending 4 6 SEND FAX key 1 6 Send Fax mode 1 10 Send Fax operation panel 1 9 Sending and receiving 4 1 Sending documents Address Book 4 9 Advanced sending features 4 26 Basic sending method 4 5 Customizing sending features 4 29 Fax dialing features 4 32 Manual sending 4 25 PC faxing 4 28 Scan settings 4 6 Specifying destinations 4 20 Send settings Customizing sending features 4 3
279. ss registered in the Address Book is correct O Q Back Previous Next If you are sending an e mail message are the SMTP Server and DNS Server settings correct Check the SMTP Server and DNS Server settings If you are sending to a file server are the user and password settings correct Check the user and password settings and send the document again If you are sending to a file server are the shared folder settings correct Check the shared folder settings See Configuring a Shared Folder on p 6 23 Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning eee Remote UI System Manager Settings Maintenance eee sty Troubleshooting j E Table of Contents Cannot send a fax Did you just turn on the main power switch Wait for a while After turning on the main power switch the machine cannot scan documents immediately Is the machine set for the correct telephone line type Make sure the machine is set for the correct telephone line type See Set the Machine for Sending Faxes in the Starter Guide Is your machine in the fax mode Press SEND FAX repeatedly to select lt FAX gt then press OK to show the fax standby display Is the document loaded correctly Make sure the document is correctly loaded See Loading Documents on p 2 4 Make sure the scanning platform and rear cover are fully clos
280. ss to Press to clear entered alphanumeric characters see the previous item in the menu s gt key LCD display 5 Press to increase the value for various settings Also press to Displays messages and prompts during operation Displays Troubleshooting S ER see the next item in the menu selection text and numbers when adjusting the settings J Toner Gauge key Press to check the toner remaining in the toner cartridge Table of Contents efore Using the Machine B Document and Paper Copying Le ae E ae Receiving Printing and Scanning Eom Remote UI System Manager Settings Maintenance etary Troubleshooting CED Table of Contents E Send Fax Operation Panel oO Q Back Previous Next Recal Pause Cod i Dial AddriJis Book gt D Sd Hook key Press when you want to dial without lifting up the handset of the external telephone Recall Pause key Press to recall previously set send jobs including the destinations scan settings and send settings Press to enter a pause between or after the telephone fax number when dialing or registering numbers Coded Dial key Press to specify destinations registered under coded dial codes Address Book key Press to search pre registered destinations under one touch keys or coded dial codes by name number or address One Touch keys Press to specify destinations registered under one touch keys Before Using
281. t then press OK Press lt or gt to select lt TX RX COMMON SET gt then press OK Press lt or gt to select lt RX SETTINGS gt then press OK Press lt or gt to select lt RECEIVE REDUCTIONS then press OK Press or gt to select lt ON gt then press OK O Q Back Previous C Machine 7 Press lt or gt to select lt RX REDUCTION gt E or lt REDUCE DIRECTION gt then press OK If you select lt REDUCE DIRECTION skip to step 11 8 Press lt or gt to select lt AUTO gt or lt FIXED REDUCTIONS gt then press OK If you select lt AUTO gt adjust the image reduction automatically Skip Sending and to step 10 Receiving 9 Press lt or gt to select a preset reduction Printing and ratio 90 95 97 or 75 then press OK Scanning 10 Press lt or gt to select lt REDUCE Ee ay DIRECTIONS then press OK e Remote UI 11 Press lt or gt to select lt VERTICAL ONLY gt gl or lt HORIZ amp VERTICAL gt then press OK lt VERTICAL ONLY gt Reduces the document vertically only System Manager lt HORIZ amp VERTICAL gt Reduces the document both horizontally and Settings q vertically e Maintenance 12 Press Stop Reset to return to the standby O mode Troubleshooting j Table of Contents O Q Back Previous Next Before Using the Machine Document
282. t then press OK Press lt repeatedly to go back to the character you want to change then press Clear To delete the entire entry press and hold Clear 10 Enter a new character with the numeric keys then press OK If you are editing a one touch key or coded dial code under which a fax number is registered you can also change the optional settings For instructions see Registering Fax Numbers on p 4 10 11 Press Stop Reset to return to the standby mode 9995 Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE Stat Troubleshooting j __11 Table of Contents Deleting One Touch Keys Coded Dial Codes 1 2 Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK Press lt or gt to select lt 1 TOUCH SPD DIAL gt or lt CODED SPD DIAL gt then press OK Press lt or gt to select the one touch key 01 to 08 or coded dial code 000 to 191 you want to delete then press OK You can also select a one touch key or coded dial code by pressing the corresponding one touch key or Coded Dial followed by the desired three digit code Press lt or gt to select lt TEL NUMBER ENTRY gt lt E MAIL ADDRESS gt or lt HOST NAME gt then press OK 7 O Q Back Previ
283. t information ends with the characters entered Forwards the document if the Destination From or Subject information contains the characters entered Forwards the document if the Destination From or Subject information does not contain the characters entered Before Using the Machine Document and Paper Copying ay Remote UI Maintenance at Troubleshooting 0 j CED Table of Contents Forwarding Destination Forwarding Settings Specify an address from the Address Book by clicking Address Book gt select the desired address from the displayed list gt click OK If you are forwarding documents to an e mail address or a file server you can set their file format to TIFF or PDF If you select Divide into Pages you can forward files as divided pages O Q Back Previous Next To forward all received documents without specific conditions Click Forwarding without Conditions TE Specify the necessary fields gt click OK x Document and Paper Copying Troubleshooting j Table of Contents Select the receiving mode from Receive Type If you select All all the forwarding settings stored in the machine are displayed To view change the registered forwarding settings Click the condition name to display the current forwarding setting O Pm teem O B S Ge BB sew E Es ee OMT mam
284. t lt REPORT SETTINGS gt then press OK Press lt or gt to select lt LIST PRINT gt then press OK Press lt or gt to select lt USER DATA LIST gt then press OK Press lt to select lt YES gt Printing starts and the screen automatically returns to the standby mode If you do not want to print the list press to select lt NO gt Press Additional Functions Press lt or gt to select the menu you want to access then press OK lt PAPER SETTINGS gt lt VOLUME CONTROL gt lt COMMON SETTINGS gt lt COPY SETTINGS gt lt TX RX SETTINGS gt lt ADDRESS BOOK SET gt lt PRINTER SETTINGS gt lt TIMER SETTINGS gt lt ADJUST CLEANING gt lt REPORT SETTINGS gt lt SYSTEM SETTINGS gt O Q Previous Next Before Using the Machine Press lt or gt to select a submenu then Document and Paper press OK note Copying For details on the submenu see Setting Menu on p 11 6 To register the settings or go to a submenu item Sending and press OK Receiving When finished press Stop Reset to return to the standby mode note If you press Stop Reset before pressing OK the setting will not be registered Press Additional Functions to return to the previous display Printing and Scanning Remote UI System Manager Settings Q Maintenance Troubleshooting Table of Contents 000 i L
285. t lt TX FILE NAME gt then press OK 15 Press lt or gt to select the priority lt NORMAL gt lt LOW gt or lt HIGH gt then press Sar Use the numeric keys to enter the document s OK Seats anager a name up to 24 characters then press OK g e 16 Press Stop Reset to return to the standby Maintenance Press lt or gt to select lt SUBJECT gt then mode 5 press OK Troubleshooting Use the numeric keys to enter the subject up to 40 characters then press OK Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E y Remote UI System Manager Settings R EE sty Troubleshooting j EOE Table of Contents Fax Dialing Features E Switching Temporarily to Tone Dialing If your machine is set for pulse dialing use the procedure below to switch to tone dialing to use information services e g banks airline reservations and hotel reservations note To talk to the other party you will need to connect an external telephone to the machine 1 2 3 Press SEND FAX Press SEND FAX repeatedly to select lt FAX gt then press OK Press Hook note Make sure to confirm the dial tone before entering a fax number If you enter the number before the dial tone can be heard the call may not be connected or the wrong number may be dialed Back Previous Use the numeric keys
286. t selected select lt HEAVY PAPER H gt Press Stop Reset to return to the standby mode Remote UI Sy Mana Settings Q Maintenance aero Troubleshooting 0 jI CED Table of Contents O Q Back Previous Next Before Using the Machine P ey eop Copying A Basic Copying Method Receiving Printing and Image Quality Scanning Density Zoom Ratio Advanced Copy Features Z o Collate Copy System M panna vga e 2 on 1 Combination Two Sided Copying s J Reserved Copy eer int n Printing a Sample Page Table of Contents O Q Back Previous Next C Machine 7 Canceling COPY JODS ssscsssiscssssicesersenisondeccincaissnessaaneasssecesaisonisoadedeeneatiesdssadneanse D7 12 ocument and Paper fama Checking and Deleting JODS ccccccccccccsscsscssssssssssssssssssssssssssssssssssssssssssees 3 13 D oes Checking and Deleting Copy Jobs Sending and Receiving Printing and Scanning Remote UI System Manager Settings Q Maintenance Troubleshooting Table of Contents O Q Back Previous Next Before Using the Machine Basic Copying Method Document and Paper Follow this procedure to make a copy Copying 1 Set documents For documents you can copy see Document Requirements on Sending and p 2 2 Receiving 2 Press COPY Printing and Scanning note When you are in the copy mode and press and hold OK a sample page will be printed For details see Pr
287. t Protocol allows data from Language documents across the Internet one computer to be split into packets to be sent to another computer with a specific IP address Copying IP address Internet Protocol address A 32 bit numeric address used by IP Sending and internet protocol to specify a computer on the Internet The IP Receiving l fax Internet fax enables you to send and receive a scanned original address is usually written as four numbers separated by periods An converted to TIFF Tagged Image File Format or PDF Portable example is 128 121 4 5 Document Format image data as an e mail attachment to from any ITU T l fax compatible facsimile or personal computer with Internet e mail functionality Printing and Scanning A committee created to set international standards for telecommunications Interface The connection between two devices that makes it possible for them to communicate with each other The machine features a USB interface which makes it compatible with IBM and similar personal Remote UI computers ees Par Joint Bi level Image Experts Group An experts group file specification Interface cable that defines a standard for compressing reducing the size of System Manager The cable used to create the interface between a printer and a image files without any loss in image information Files containing Settings computer photographic images in Web pages are generally compressed so they e Interface port
288. t to lt RX TO MEMORY gt after replacing the toner cartridge 2 FAX SETTINGS Sets the fax features 1 RX MODE Selects the receive mode See Set the Machine for Receiving Faxes in the Starter Guide FaxOnly FaxTel AnsMode DRPD Manual 2 USER SETTINGS 1 UNIT TELEPHONE Specifies the basic operation settings in the fax mode Registers your fax number max 20 characters including spaces See Set the Machine for Sending Faxes in the Starter Guide 2 TEL LINE TYPE Selects the telephone line type See Set the Machine for Sending Faxes in the Starter Guide TOUCH TONE ROTARY PULSE 3 OFFHOOK ALARM Sets whether the alarm sounds when the handset of the external telephone is off the hook ON OFF 3 TX SETTINGS Sets the transmission features 990 OF i L Back Previous Next koal Before Using the Machine TX RX SETTINGS Document and Paper aes 1 ECM TX Sets whether the ECM Error Correction Mode transmission is activated ON Copying OFF PAUSE TIME Sets the pause time when you insert pause into the dialing sequence 1SEC 15SEC AUTO REDIAL Sets whether to redial automatically when the other line is busy or a transmission error occurs See Setting Automatic Redialing Fax on p 4 29 ON Customizes the redial operation 1 REDIAL TIMES Sets the number of retries 1TIMES 10TIMES
289. t up Make sure the proper printer driver is installed See Installing Uninstalling Software in the Starter Guide Before Using the Machine t ei Remote UI Sy UUELE Settings R Maintenance St Troubleshooting i j T n Table of Contents The machine automatically connects to a destination other than the Make sure the correct machine is set as the output destination for the computer that is printing in Printers and Faxes or Printers intended destination via its dial up access when a dial up router is connected to your network A Does the dial up router send packets via broadcast If the dial up router does not have to send packets via broadcast change the router settings to ensure that it sends packets via a method other than broadcast If dial up router has to send packets via broadcast check that the settings are correct Dose the file or mail server s host name or IP address set on the machine exist on the network Check that the file or mail server s host name or IP address set on the machine is correct A A O Q Back Previous Next Does the DNS server exist on an external network If you attempt to access a device on the network to which the machine is connected with the DNS server on an external network set the destination using an IP address not a host name Is the device s information set on the DNS server on the network to which the machine is connected
290. tBIOS computer name Click Cancel until all the dialog boxes are closed For Windows 2000 Right click the My Computer icon on the desktop click Properties Click the Network Identification tab to display the Network Identification sheet Click Properties gt More in the Identification Changes dialog box In the DNS Suffix and NetBIOS Computer Name dialog box confirm NetBIOS computer name Click Cancel until all the dialog boxes are closed NetBIOS computer name SWAN O Q Back Previous Next For Windows XP Server 2003 Click start or Start on the Windows taskbar right click My Computer gt click Properties Click the Computer Name tab to display the Computer Name sheet Click Change gt More in the Computer Name Changes dialog box In the DNS Suffix and NetBIOS Computer Name dialog box confirm NetBIOS computer name Click Cancel until all the dialog boxes are closed DNS Suffix and NetBIOS Computer Name Primary DNS suffix of this computer Y Change primary DNS suffix when domain membership changes This name is used for interoperability with older computers and services Before Using the Machin Document and Paper Copying Se S Maintenance Troubleshooting 0 j 41 Table of Contents 5 Open the Computer Management window For Windows XP Home Edition skip step 7 note For Windows Vista click C
291. tance numbers and for dialing out through some telephone systems or switchboards Pressing Pause enters a pause between digits of a telephone number Portable Document Format The page description language used in Adobe Systems Acrobat document exchange system which is restricted neither by device nor resolution PDF displays documents in a way that is independent of the original application software hardware and operating system used to create those documents A PDF document can contain any combination of text graphics and images PHOTO The document setting you use for sending or copying documents with intermediate tones such as photographs Protocol A set of rules that govern the transmission of data across a network Examples of protocols are FTP DHCP BOOTP RARP and TCP IP Before Using the Machine Proxy server Document and Paper A server that provides a cache of files available on remote servers that are slow or expensive to access The term proxy server normally refers to a World Wide Web server that on receiving a URL tries to Copyin pying there the proxy server would bring it from the remote server and also save a copy in its cache so that the next request can be obtained 3 locally Sending and sie Pulse Receiving See Rotary pulse Scanning R RARP Reverse Address Resolution Protocol A protocol that associates a network adapter address MAC address with an Internet Protocol IP supply t
292. ted lt PDF COMPACT gt as the file format in step 5 lt 300x300dpi gt can be selected for sending color images attached to an e mail message O Q Back Previous Next Press lt or gt to select the original type then press OK lt TEXT PHOTO gt For documents that contain text and photos lt TEXT gt For text documents lt PHOTO gt For documents that contain fine text or photos note If you have selected lt PDF COMPACT gt as the file format in step 5 this setting is not available The original type is automatically set to lt TEXT PHOTO gt Press Start When you set the documents on the platen glass press lt or gt to select the document size then press Start You can remove the USB memory when lt USB STORE COMPLETE OK TO REMOVE USB gt message appears Back Previous Before Using the Machine Document and Paper Canceling Scan Jobs Cancel an ongoing job as follows E Canceling Scan Jobs to a USB Memory a E Canceling Scan Jobs to a Computer 1 Press Stop Reset Sending and Receiving 1 Press Stop Reset 2 Sco pica PRESSED Message Printing and 2 When the lt STOP KEY PRESSED gt message When scanning using the ADF Scanning appears press OK STOP KEY PRESSED STOP KEY PRESSED PRESS OK KEY F PRESS OK KEY When scanning using the platen glass Remote Ul Click OK on the computer screen STOP KEY PRESSED System Manager Settin
293. tem Manager Settings R EE o Troubleshooting j T n Table of Contents Copying Problems Blank paper comes out from the machine Have you removed the plastic seal from the toner cartridge Make sure you remove the seal from the cartridge See Set Up the Machine in the Starter Guide Is the toner cartridge installed properly A A Make sure the toner cartridge is installed properly See Set Up the Machine in the Starter Guide Is the cartridge out of toner Replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 O Q Back Previous Next Copy is too light or has uneven density A Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 Is the toner low or unevenly distributed Copy has vertical white streaks A Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Replacing the Toner Cartridge on p 9 10 Is the toner low or unevenly distributed Copy is spotted or dirty A If the copy is spotted or dirty clean the scanning components and machine s interior See Cleaning the Machine on p 9 2 Before Using the Machine Document and Paper Copying CHP Remote UI R e Troubleshooting J Table of Contents Paper jams occur A A A Copy is skewed M
294. ters destinations in group addresses Up to 199 destinations can be registered in a group See Storing Editing One Touch Keys Coded Dial Codes on p 4 10 Registers the recipient s numbers and addresses by specifying the one touch keys or coded dial codes 2 NAME Registers the group name max 16 characters including spaces Back Previous Before Using the Machine Description PRINTER SETTINGS Document and Paper Setting Item Sets the default paper size when no paper source is specified LTR EXECUTIV ISO C5 COM10 MONARCH DL A4 B5 A5 LGL Copying DEFAULT PAPERSIZE DEFAULT PAPERTYPE Sets the default paper type for print jobs This machine has internally defined optimal print modes for each specified paper type PLAIN PAPER PLAIN PAPER L HEAVY PAPER HEAVY PAPER H TRANSPARENCY COPIES Sets the number of documents printed 1 999 2 SIDED PRINTING Sets whether to activate two sided printing OFF ON aay Sets the image quality density or toner saving mode for printing PRINT QUALITY Remote UI 1 IMAGE REFINEMENT Sets whether to print smoothly the jagged outlines of characters and graphics ON OFF 2 DENSITY Adjusts the print density 1 9 e Sets whether the toner saving mode is enabled OFF ON Troubleshooting J Table of Contents O Q Back Previous Next Before
295. the Machine LCD Standby Mode Document and Paper ae di E Copy Mode Sending and A B C Receiving Printing and THXT PHOTO Scanning D E A Zoom ratio B Paper size C Quantity D Density System Manager l Settings E Image quality Maintenance Remote UI Troubleshooting Table of Contents O Q Back Previous Next Send Fax Mode FAX E Scan Mode SCANNING MODE O Q Back Previous Next C Machin E Log In Mode C For Department ID Management Copying ENTER DEPT ID For User ID Management ENTER USER ID note Depending on your needs you can change the standby display which appears when the main power switch is turned on For details see Setting Menu on p 11 6 When the main power switch is turned on the LCD displays lt PLEASE WAIT gt first and then displays lt INITIALIZING gt until the standby display appears It is also possible to see the standby display without having lt INITIALIZING gt shown Maintenance If the Auto Clear function is activated the display returns to the standby mode Log in mode is displayed only when Department User ID Management is Troubleshooting set to lt ON gt in sen SETTINGS gt To log in or out see Department User ID Management on p 1 12 Table of Contents Back Previous Before Using the Document and Paper If Department ID Manageme
296. the custom size paper in the printer driver or the application you need to set the machine settings as follows Press Additional Functions gt lt PRINTER SETTINGS gt gt lt PCL SETTINGS gt gt lt CUSTOM PAPER gt Select lt ON gt and set lt Y DIMENSION gt and lt X DIMENSION gt values identical to those set in the printer driver or the application Click Print or OK note Printing speed may be slower when sending an e mail O Q Back Previous Next Before Using the Machine Document and Paper Scanning to a Computer Follow this procedure to scan a document to your computer Copying Make sure that the scanner driver is installed To check if the driver is installed see Installing Uninstalling Software in the Starter Guide Sending and For details on the scanner driver settings see the Scanner Receiving Driver Guide in the User Software CD Printing and 1 Set documents Scanning 2 Press SCAN Ey 3 Start MF Toolbox then drag mark over the button you want to select The mark will be displayed above the button you select 4 Press Start System Manager Settings R Maintenance etary Troubleshooting j i Table of Contents O Q Back Previous Next Before Using the Scanning to a USB Memory Document and Paper Follow this procedure to scan a document to your USB memory E Scanning to a USB Memory Copying nore 1 Connect a USB memory into the USB m
297. the machine to automatically detect whether a call is from a fax or telephone If the call is from another fax the transmission is automatically received If the call is from a telephone the machine rings to let you know so you can pick up the handset With this feature one telephone line can be shared by both the telephone and the fax Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning 5 Remote UI System Manager Settings R Maintenance St Troubleshooting i j Table of Contents File formats File formats are used to save image data e g JPEG PDF TIFF File server A personal computer or workstation to which two or more users on client personal computers can gain access via a local area network LAN in order to share and use its hard disk drive FINE The resolution setting for documents with very small characters and lines Forwarding The process of sending a received fax l fax document to another destination For example if your machine at work receives a document you can have the machine forward the document to a machine at your home FQDN Fully Qualified Domain Name A full domain name consisting of its local host name and its domain name An FQDN is sufficient to ascertain a specific Internet address for any host on the Internet This name resolution process uses DNS Domain Name System G H O Q Back Previous G3 Group 3 fax mac
298. the resolution to lt STANDARD gt If your document contains fine text or photographs send it directly rather than using a memory transmission Is a document stored in memory leaving little memory available Print send or delete any documents stored in memory O Q Back Previous Next Faxes sent from the machine are spotted or dirty Is the recipient s machine working properly Check the machine by making a copy If the copy is clear the problem may be in the recipient s machine If the copy is spotted or dirty clean the scanner components See Scanning Area on p 2 3 Is the document loaded correctly Make sure the document is correctly loaded See Loading Documents on p 2 4 The documents you sent are too light Is the density setting changed to be lighter Adjust the density for light documents to be darker n See Density on p 4 6 Are the scanning components of the machine clean If the received document is spotted or dirty clean the scanning components See Scanning Area on p 2 3 Before Using the Machine Document and Paper er Remote UI System Manager Settings R Maintenance ty Troubleshooting 0 j 41 Table of Contents Sending of documents is too slow Is the resolution set to lt FINE gt lt PHOTO gt lt SUPER FINE gt or lt ULTRA FINE gt Setting the resolution to lt STANDARD gt reduces the sending time Is Er
299. then press OK U Table of Contents Before Using the Machine Document and Paper Copying Le lave E ae Receiving Printing and Scanning E Remote UI System Manager Settings R ETE E Sty Troubleshooting J j __11 Table of Contents Editing One Touch Keys Coded Dial Codes Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK Press lt or gt to select lt 1 TOUCH SPD DIAL gt or lt CODED SPD DIAL gt then press OK Press lt or gt to select the one touch key 01 to 08 or coded dial code 000 to 191 you want to edit then press OK You can also select a one touch key or coded dial code by pressing the corresponding one touch key or Coded Dial followed three digit code Press lt or gt to select lt TEL NUMBER ENTRY gt or lt E MAIL ADDRESS gt then press OK You can edit lt HOST NAME gt lt NAME gt lt FILE PATH gt lt LOGIN NAME gt and lt PASSWORD gt when you edit file server addresses Go back to the wrong digit with lt when you edit a fax number Or press lt repeatedly to go back to a wrong number or character then press Clear when you edit an e mail address To delete the entire entry press and hold Clear Back Previous Next Enter a new number or character with the numeric keys then press OK Press lt or gt to select lt NAME g
300. this case check the SNMP community name See SNMP on p 6 8 O Q Back Previous Next Unable to send data share files Windows File Sharing Are File sharing settings for the shared folder correct Check the following settings On the computer you are using go into Windows Explorer gt double click Entire Network gt check that the computer you want to share is listed there You can also check for the computer as follows On the Start menu point to Find gt Computer gt enter the name of the computer you want to share check that the computer is on the network If the computer you want to share is listed double click its icon to see whether the shared name of the folder you want to share is listed If the shared name does not appear see Configuring a Shared Folder on p 6 23 and then check the shared folder settings Is an error message or code displayed on the LCD of the machine After confirming the error message see LCD Messages on p 10 13 and perform the necessary operations according to the error message displayed Back Previous Before Using the Machine o If a Power Failure Occurs Document and Paper If power is suddenly lost due to an outage or accidental Copying unplugging a built in battery retains the user data settings and the Address Book settings Any sent or received documents stored in memory are backed up for about 30 minutes Sending and During
301. tification sheet Confirm the computer name Configuration Access Control E Windows uses the following information to identify your computer on the network Please type a name for this computer the workgroup it will appear in and a short description of the computer Workgroup JWORKGROUP Computer Description Click OK to close the Network dialog box Before Using the Machine a R Troubleshooting j EOE Table of Contents 2 Set up file sharing If Share level access control is selected Right click the folder you want to share using Explorer click Sharing On the Sharing sheet click Shared As gt enter the share name in Share Name Share Properties General Sharing Not Shared Shared As Comment Access Type C Read Only Full Depends on Password Passwords Resa unliPassiiora Full Access Password 17 For Access Type select either Full or Depends on Password Enter a password If Depends on Password is selected enter a password not longer than 8 alphanumeric characters for full access Confirm the settings you entered click OK 600 OF Back Previous Next SSS If User level access control is selected Right click the folder you want to share using Explorer click Sharing On the Sharing sheet click Shared As gt enter the share name in Share Name Share Properties
302. tion E Mail File Server USB Memory You can set the document s name a subject line message body text and reply to address and e mail priority common to all sending jobs The following settings will be effective when sending documents depending on the sending method you select E mail lt TX FILE NAME gt lt SUBJECT gt lt MESSAGE TEXT gt lt REPLY TO gt lt E MAIL PRIORITY gt File server SMB lt TX FILE NAME gt lt MESSAGE TEXT gt USB lt TX FILE NAME gt lt MESSAGE TEXT gt TE 22 08 Back Previous Next Before Using the Machine 1 Press Additional Functions 10 Press lt or gt to select lt MESSAGE TEXT gt Document and Paper then press OK EEE Press lt or gt to select lt TX RX SETTINGS gt ae then press OK 11 Use the numeric keys to enter the message body Spying text up to 140 characters then press OK Confirm that lt TX RX COMMON SET gt is selected then press OK 12 Confirm that lt REPLY TO gt is displayed then Sending and press OK Receiving Press lt or gt to select lt TX SETTINGS gt Printing and then press OK 13 Use the numeric keys to enter the reply to Scanning address up to 120 characters then press OK Press lt or gt to select lt SEND SETTINGS gt then press OK 14 Press lt or gt to select lt E MAIL PRIORITY gt then press OK Press lt or gt to selec
303. to 191 for which you want to register the fax number then press OK You can also select a one touch key or coded dial code by pressing the corresponding one touch key or Coded Dial followed by the desired three digit code Press lt or gt to select lt FAX gt then press OK 69 O37 Back Previous Next a Press lt or gt to select lt TEL NUMBER ENTRY gt then press OK Enter the fax number you register max 120 digits including spaces and pauses with the numeric keys then press OK Ex TEL NUMBER ENTRY OL2XXXXXXXK_ Press lt or gt to select lt NAME gt then press OK Enter the destination name max 16 letters including spaces with the numeric keys then press OK If you want to specify the following optional settings lt LONG DISTANCE gt lt TX SPEED gt and lt ECM gt for the fax number you are registering proceed to the next step If you do not need to set these options skip to step 18 Ex 99 905 Back Previous Next Before Using the Machine 10 Press or gt to select lt OPTIONAL 16 Press lt or gt to select lt ECM gt then press erage SETTING gt then press OK OK z 11 Press lt or gt to select lt ON gt then press 17 Press lt or gt to select lt ON gt to reduce OK system and line errors while sending to or receiving from other machines that support
304. to print automatically See Memory Lock Reception on p 4 38 Disables memory lock reception ON Enables memory lock reception Maintenance 1 PASSWORD e S o 2 REPORT PRINT Registers the password that protects the authority for accessing to memory Sets whether to print a report on memory lock reception OFF ON Troubleshooting 0 j Table of Contents Before Using the Machine Document and Paper Copying Lay Remote UI Maintenance ot Troubleshooting i j CoR Table of Contents O Q Back Previous SYSTEM SETTINGS 3 MEMORY RX TIME Sets whether to set a period for memory lock reception OFF Disables setting a period of memory lock reception ON Enables setting a period of memory lock reception 1 MEM RX START TIME 2 MEM RX END TIME 7 FORWARD ERR SET Sets the machine to print and or store received documents when document forwarding fails 1 PRINT Sets whether to print out the image if forwarding fails ON OFF 2 STORE TO MEMORY Sets whether to store the image in memory if forwarding fails OFF ON 8 REMOTE UI Sets whether to activate the Remote UI function to operate the machine and change the settings from a network computer using a web browser ON OFF 9 ACCESS TO DEST 1 ADD BOOK PASSWORD Sets restriction of the access to destinations Sets a password to restri
305. tone contact your local telephone company O Q Back Previous Next Is the recipient s machine a G3 fax machine Make sure the recipient s machine is compatible with your machine Is BUSY NO SIGNAL shown on the ERROR TX REPORT The fax number you dialed is busy Try sending the document later The recipient s machine is not working Ask the recipient to check the machine Did the recipient s machine answer within 35 seconds after all automatic redialing attempts Ask the recipient to check the machine For an overseas call add pauses to the registered number See Dialing an Overseas Number With Pauses on p 4 33 Is the Processing Data indicator lit The external phone is busy Please wait until the external phone becomes free Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning e Remote UI System Mana Settings R ETE o Troubleshooting 0 j CETO Table of Contents A Is the machine overheated Unplug the machine and let it cool for about 5 minutes Then plug in the machine and try sending again Memory fills up immediately when you try to send A A A A Are you sending with the resolution set to lt SUPER FINE gt or lt ULTRA FINE gt If you want to keep your document quality divide the document into some parts and send them separately If your document does not contain fine text or photographs set
306. ttings a Manual Reception Sending and Memory Lock Reception Scanning Scanning 5 Forwarding Received Documents C Remote Reception we 2 Printing Received Documents Canceling TX RX Jobs System Manager Checking and Deleting Jobs R Checking Transmission Reception Results Checking the Arrival of l Fax J j Checking and Deleting Sending Receiving Documents Stored in Memory Table of Contents Before Using the Ma Document and Paper Copying Troubleshooting 0 j Table of Contents Basic Sending Method Follow this procedure to send faxes and e mails or to send documents to a file server For network connection see Set the Machine for Network Usage in the Starter Guide 1 Set documents Place the first page on the platen glass if you are not using the ADF If you want to send multipage documents as E mail Color scan the documents by the ADF You can only send one page by the platen glass Press SEND FAX repeatedly to select the sending method then press OK If you want to send document to a file server you can specify the file server addresses only with one touch keys coded dial codes or Address Book key See Specifying Destinations on p 4 20 You cannot specify a file server addresses with the numeric keys Skip to step 4 O Q Back Previous Next Specify the fax number or e mail address with the numeric keys You can also specify the fax number or e mail address
307. u that appears under Add Func gt click User Management Data O Q Back Previous Next Click Browse select the file to import click Click Import peep OK Document and Paper Copying note Do not import any files while the machine is executing other jobs If overlapped User IDs are registered in imported data those IDs will be registered in the machine as being overlapped Among those overlapped data the last registered one is available Troubleshooting j Table of Contents O Q Back Previous Next Before Using the i iti i i i E Saving Additional Functions Settings in Click Start Export Document and Paper Files Export You can store Additional Functions settings as a file in your c A computer opying eee 1 Click Add Func gt select Import Export from the menu that appears under Add Func gt click Additional Functions Sending and Receiving 0 0 AG Pm time BTE Printing and aetna Scanning Vje ae i Follow the instructions on the screen to specify Remote UI the location where you want to save the file The file is saved in the specified location System Manager Settings WET Cele est Troubleshooting j E Table of Contents O Q Back Previous Next Before Using the Machine as Machine 4 E Loading Addition
308. uch key To enter a destination stored under a coded dial code press Coded Dial then enter the three digit code with the numeric keys For multiple entries press Coded Dial between each entry note You can review the destinations which have been already entered with lt or gt 9 Back Previous Next Press or gt to select lt NAME gt then press OK Enter the group name max 16 letters including spaces with the numeric keys then press OK To register another group repeat the procedure from step 4 Ex NAME Canon Group Press Stop Reset to return to the standby mode Adding New Destination to Group 1 2 Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E Remote UI System Manager Settings R ETE T Troubleshooting 0 j __11 Table of Contents 7 Press lt or gt to select lt GROUP DIAL gt then press OK Press lt or gt to select a group to edit then press OK To select a group stored under the coded dial code press Coded Dial then enter the three digit code using the numeric keys Press lt or gt to select lt SELECT ADD TEL NO gt then press OK Select the destination you want to add to the group then pr
309. uments by the ADF Press SEND FAX repeatedly to select the sending method then press OK To send documents to a file server select any sending method note If you want to send color images to a file server or attached to an e mail message select lt E MAIL COLOR gt as a sending method Back Previous Specify the destination For instructions on specifying destinations see Specifying Destinations on p 4 20 note You can specify the file server addresses only with one touch keys coded dial codes or Address Book Press OK repeatedly until lt FILE FORMATS is displayed Press lt or gt to select the file format then press OK E mail B amp W lt PDF gt lt TIFF B amp W gt E mail Color lt JPEG gt lt PDF COMPACT gt File server B amp W lt PDF gt lt TIFF B amp W gt File server Color lt JPEG gt lt PDF COMPACT gt Press lt or gt to select lt ON gt or lt OFF gt for lt DIVIDE INTO PAGES then press OK lt OFF gt Sends multiple images as a single file without dividing them lt ON gt Separates multiple images and sends them as separate files note If you have selected lt JPEG gt in step 5 this setting is not available lt DIVIDE INTO PAGES gt is automatically set to lt ON gt when sending documents in JPEG format Before Using the Machin Document and Paper Copying Sue Troubleshooting j O Table of
310. unctions lt CANCEL gt then press OK Maintenance 2 Press lt or gt to select lt TX RX SETTINGS gt e note then press OK Troubleshooting If lt MEMORY LOCK gt is lt ON gt in lt COMMUNICATIONS gt in lt SYSTEM SETTINGS gt the documents cannot be printed Table of Contents Before Using the Machine Document and Paper Copying Sending and Receiving Printing and Scanning E y Remote UI System Manager Settings R EE sty Troubleshooting j EOE Table of Contents Press lt or gt to select lt FAX SETTINGS gt then press OK Press lt or gt to select lt RX SETTINGS gt then press OK Press lt or gt to select lt REMOTE RX gt then press OK Press or gt to select lt ON gt then press OK Press Clear twice to delete the default remote reception ID of 25 Use the numeric keys to enter a new remote reception ID a combination of two characters using 0 to 9 and then press OK Press Stop Reset to return to the standby mode 000 Back Previous Next bal Receiving a Fax Remotely 1 2 When you receive a call pick up the external telephone Use the numeric keys to enter the two digit remote reception ID to start reception note If the machine is set for pulse dialing press Tone to switch to tone dialing before pressing the remote reception ID When the reception is complete hang u
311. up to edit then press OK To select a group stored under the coded dial code press Coded Dial then enter the three digit code using the numeric keys Press lt or gt to select lt NAME gt then press OK Press lt repeatedly to go back to a wrong character then press Clear To delete the entire name press and hold Clear Enter a new character with the numeric keys then press OK Back Previous 8 Press Stop Reset to return to the standby mode Deleting Group Addresses Press Additional Functions Press lt or gt to select lt ADDRESS BOOK SET gt then press OK Press lt or gt to select lt GROUP DIAL gt then press OK Press lt or gt to select a group to delete then press OK To select a group stored under the coded dial code press Coded Dial then enter the three digit code using the numeric keys Press lt or gt to select lt SELECT ADD TEL NO gt then press OK O Q Previous Next Before Using the Machine 6 Press Clear repeatedly until all destinations are Document and Paper deleted then press OK Copying A NOTE When you delete all destinations the registered name is cleared automatically Sending and ern Press Stop Reset to return to the standby mode Printing and Scanning Remote UI System Manager Settings Q Maintenance Troubleshooting Table of Contents
312. vious Press or gt to select the paper size then press OK You can select from the following paper sizes lt LTR gt lt LGL gt lt A4 gt lt B5 gt lt A5 gt lt EXECUTIV gt lt COM10 gt lt MONARCH gt lt DL gt lt ISO C5 gt lt OFICIO gt lt BRAZIL OFICIO gt lt MEXICO OFICIO gt lt FOLIO gt lt G LTR gt lt G LGL gt lt FLSP gt note The paper sizes available will vary depending on the country where the unit was purchased Press lt or gt to select lt SELECT PAPER TYPE gt then press OK note If you have selected lt B5 gt lt A5 gt lt EXECUTIV gt lt COM10 gt lt MONARCH3 gt lt DL gt or lt ISO C5 gt for the paper size in step 5 lt SELECT PAPER TYPE gt is not displayed Skip to step 8 O Q Back Previous Next Press lt or gt to select the paper type then press OK You can select from the following paper types lt PLAIN PAPER gt or lt PLAIN PAPER L gt for Plain paper 17 Ib to 24 Ib 64 g m to 90 g m lt HEAVY PAPER gt or lt HEAVY PAPER H gt for Heavy paper Paper cassette 28 lb to 34 Ib 105 g m to 128 g m Multi purpose tray 28 Ib to 43 Ib 105 g m to 163 g m or Envelope lt TRANSPARENCY gt for Transparency 1 If paper curls excessively when printed with lt PLAIN PAPER gt selected select lt PLAIN PAPER L gt 2 If print fixing is not sufficient when printed with lt HEAVY PAPER g
313. vious Next Before Using the Machine 7 o Documentar Paper f 5 Printing and Scanning Copyi cr Printing Documents era ord Scanning to a Computer Receiving Printing and Scanning to a USB Memory Scanning to a USB Memory we 2 Canceling Scan Jobs Canceling Scan Jobs to a Computer System M oie Hei Canceling Scan Jobs to a USB Memory acoso Checking and Deleting Jobs Checking and Deleting Print Jobs Troubleshooting j Table of Contents Before Using the Machine Document and Paper Copying Remote UI Sy Mana Settings R Maintenance aero Troubleshooting 0 jI __11 Table of Contents Printing Documents Follow this procedure to print a document from your computer Make sure that the printer driver is installed To check if the driver is installed see Installing Uninstalling Software in the Starter Guide For details on the printer driver settings see Online Help note How to display the print screen or items on the screen may vary depending on your application and or OS 1 2 From an open document on an application click File gt Print Select the printer icon for the machine Canon MF4600 Series UFRII LT Canon MF4600 Series PCL5e Canon MF4600 Series PCL6 then click Preferences or Properties to open the dialog box Back Previous 3 After finished setting click OK note When you use Canon MF4600 Series PCL5e and set the paper size as
314. wder may scatter and come in contact with your eyes and mouth If this happens rinse with water and consult a doctor immediately A CAUTION Do not place the toner cartridge in fire Toner powder is flammable O Q Previous Next efore Using the Machine E Checking the toner level Toner low B 7 Document and Paper You can check the amount of toner remaining in the toner cartridge TONER GAUGE by pressing the Toner Gauge key The toner level is displayed in 0 Beoooo Copying the LCD at four levels 7 If the toner gauge indicates that the toner is empty it is Toner empty recommended that the toner cartridge be replaced See Replacing the Toner Cartridge on p 9 10 TONER GAUGE as g and 0 ooooodg g Toner full Printing and TONER GAUGE Scanning 0 BENENE note To return to the standby mode press Stop Reset e TONER GAUGE Remote UI os HEEEODO System Mana Settings Q WET Cele e Troubleshooting 0 jI D Table of Contents Before Using the Ma Document and Paper Copying Troubleshooting j Table of Contents Timer Settings E Setting the Sleep Mode When the machine remains idle for a certain period of time it automatically enters the Sleep mode i 2 Press Additional Functions Press lt or gt to select lt TIMER SETTINGS gt then press OK Press lt or gt to select lt AUTO SLEEP TIME gt then p
315. wer the machine waits the specified time and dials again Bits per second Refers to the speed with which a fax machine sends and receives data O Q Back Previous Before Using the Machine BOOTP Community Name Document and Paper BOOTstrap Protocol A protocol that enables a client machine to An identification keyword for SNMP Simple Network Management automatically obtain network setup information from a server over a Protocol TCP IP network BOOTP enables a client to automatically locate such Cookie information as the host name domain name and IP address so that Copyin z gt pying it is not necessary to create these items manually A file left on a user s computer when the user visits a web site A E cookie allows the web site to recognize the user on subsequent visits Broadcasting Cookies are generally used to enable a user to automatically sign on Sending and Transmitting documents to more than one location through the to certain web sites and to customize the features offered by such Receiving A machine s memory ae Buffer size C rs r Printing and The size of a data area or buffer shared by devices or programs The underline symbol you see on the LCD when you register Scanning working at different speeds or with different priorities The buffer is numbers and names in the machine designed to prevent one device or process from being held up by another For this to be possible the buffer must be set up
316. when copying or printing RE Load paper correctly Then press OK when using the paper cassette REE No paper is loaded in the paper cassette or multi purpose tray when printing a received document Or when printing a report or list this massage Action appears if the paper size is not appropriate for printing a report or list even if paper is loaded This error message appears with one of the messages below lt CHANGE REG D SIZE PAPER SETTINGS gt lt CANNOT PRINT RX DATA FIX ERROR TO PRINT gt Action Load paper correctly Then press OK when using the paper cassette For report or list set the paper size to lt LTR gt lt LGL gt lt A4 gt lt OFICIO gt lt BRAZIL OFICIO gt lt MEXICO OFICIO gt lt FOLIO gt or lt FLSP gt and then load paper of the same size O Q Back Previous Next The machine is full of jobs Print send or delete any documents stored in memory Divide the document stack or data into a few parts and try again one by one Send the document with low resolution When this message appears during using the ADF the scanning document stops halfway In this case clear the paper jam from the ADF The number of TX RX jobs that can be stored in memory reached the maximum The maximum numbers of jobs that can be stored in memory are as follows Based on the condition that the other party sends the fax by the imageCLASS MF4690 with ITU T No 1 Chart standard mode Up to
317. y the route that a packet should take through the network to its destination Back Previous Switching hub A network connection box to which a number of computers can be connected The switching hub forwards a data packet from the network to the appropriate computer according to the packet s address Conventional hubs simply send every packet to every connected computer Since a switching hub forwards packets only to their intended recipients it provides greater efficiency Copying Spool Simultaneous Peripheral Operations On Line Spooling means Sending and putting jobs in a buffer which is a special area in memory or on Receiving a disk Because devices access data at different rates the buffer T provides a waiting station where the data can wait until the device Printing and for which it is meant is ready to access it TCP IP Scannin Standby Acronym for Transmission Control Protocol Internet Protocol The g protocol used to connect to the Internet and to wide area networks TIFF Tagged Image File Format A file format that saves images as high density bitmaps and is suitable for large amounts of image data The information field tag at the start of each image data record indicates the type of data represented The mode in which the machine is on and ready to use Subnet e A portion of a network which may be a physically independent network segment that shares a network address with other portions of the network
318. ystem Monitor repeatedly to select lt FORWARD ERR STATUS gt then press OK Press lt or gt to select the desired document then press OK Press lt or gt to select lt FORWARD gt then press OK Se E 00 0 Back Previous Next ae Before Using the Machine Specify the destination then press OK Press to select lt YES gt cma The machine starts to send the selected document If you do not want to print or erase the job press to select lt NO gt 3 Z NOTE Copying 5 Press Stop Reset to return to the standby You can specify only one destination registered in a one touch mode key or coded dial code The document is erased from memory if transferring is successful Sending and E Remote Reception Printing or Erasing Documents with Forwarding Remote reception enables you to use an external telephone Printing and EIG Errors connected to the machine to receive faxes manually This can be useful when the machine is not nearby or is being used by someone else Co 1 Press System Monitor repeatedly to select lt FORWARD ERR STATUS gt then press OK Registering Remote Reception ID Remote UI Lak 2 Press lt or gt to select the desired Follow this procedure if you want to change the default remote document then press OK reception ID of 25 System Manager Settings Press lt or gt to select lt PRINT gt or 1 Press Additional F

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