Table of Contents USB Serial Adapter for MAC OS 8.6
Contents
1. e Macintosh e At least one available USB port e Mac OS 8 6 9 x Contents The Keyspan USB Serial Adapter package includes e Keyspan USB Serial Adapter USA 19H e USB cable e Mac and Windows compatible CD with software and user manual This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 2 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 2 1 Capabilities The Keyspan USB Serial Adapter provides one male DB9 serial port which supports RS 232 asynchronous communications at data rates up to 230 Kbps Please read our Compatibility List for Mac OS for a list of serial devices that have been tested with the Keyspan USB Serial Adapter AppleTalk LocalTalk and Geoport are not supported on the Keyspan USB Serial Adapter s port Please note that AppleTalk LocalTalk and Geoport are not disabled by the Keyspan USB Serial Adapter if you have these features installed already Keyspan USB Serial Adapter Port Keyspan USB Serial Adapter Serial Port Keyspan USB Serial Adapter Port Icon And Name 7 P 1US419HO212 On Mac OS Port 1 on the Keyspan USB Serial Adapter is named P 1USA19Hyyxx This port is accessible by selecting the P 1USA19Hyyxx port name or the USA19H icon in your serial device s software or by selecting This port is published via the CommToolBox and can be accessed by CommToolBox Savvy software On Macs that do not have built in serial ports ie Blue and White2. Since there s no way to eliminate the USB delays there s only one work around the serial adapter has to lie about when it s done transmitting This way the adapter still has some data to transmit while it s waiting for more to arrive from the host If the next data from the host arrives before the previous data is completely sent the new data can be sent with no delay and the device will achieve improved transmit throughput continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 30 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Notes about the Work Around In most situations the serial adapter s lie is harmless or beneficial even However in some circumstances this lie gets us into trouble There are several ways this can happen Flow control If the adapter is programmed to use flow control the remote receiving end of the serial connection can ask the adapter to suspend its data transmission e g if it s not ready to receive more data Since this state can persist indefinitely the I m done indication if it were sent early could arrive at the host a significant amount ahead of time As a result the application might use the I m done signal as an indication that the remote end is ready leading to various kinds of trouble Data flushing Sometimes an application will issue a transmit flush command to the adapter get rid of extra data For example let
3. The Default buffer size text box allows to set a different buffer size to be established for the specified Adapter port This change takes effect upon restart of your computer Since most applications which use serial ports supply their own buffer this setting often has no benefit L Double Baud Rate The Double Baud Rate check box will allow certain older applications to use higher data rates than were foreseen when the application was written Some applications for example may not provide the opportunity to select a baud rate above 57 6 Kbps When this check box is checked the port will use a baud rate which is exactly double the rate specified in the application software Changes will take effect upon restart of your computer WARNING DO NOT enable this check box if you do not need to Enabling this check box in software that supports the baud rates higher than 57 6 will cause that software to operate incorrectly Ts ack Advance The Tx Ack Advance popup menu allows you to set the Keyspan adapter s transmit behavior to achieve the optimum compromise between compatibility exact emulation of built in ports and maximum throughput Please read the TX Ack Advance appendix in this manual for more detailed information Mw RTS follows DTR The RTS follows DTR check box will cause the RTS modem signal to follow the DTR modem signal This option is ON by default You should not modify this setting unless you are sure that you need to
4. G3s iMacs iBooks G4s etc Port 1 can emulate the PRINTER port as found on older Macintosh computers for serial devices that are not CommToolBox Savvy and can t access the P 1USA19Hyyxx port Printer Port emulation can turned ON by using the Keyspan Serial Assistant s Advanced Setting s screen Once you ve emulated the Printer port Port 1 will be accessible by selecting the PRINTER port icon or Printer Port USB port name in your serial device s software Printer port emulation is turned OFF by default Note If you install more than one Keyspan USB Serial Adapter on your Mac Port 1 on subsequent adapters will have different names please contact Keyspan for details The PRINTER port can only be emulated once on your Mac This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 3 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 3 1 Installation Instructions Installing the USB Serial Adapter Software for Mac OS Note These instructions apply to installing the Keyspan USB Serial Adapter on Mac OS 8 6 through 9 x If you are installing this software on Mac OS X via CLASSIC please read the Keyspan USB Serial Software for Mac OS X User Manual or visit Keyspan s web page lt http www keyspan com gt before proceeding Step 1 Insert the Keyspan Serial Adapter CD ROM Turn your computer ON When your computer starts up place the Keyspan USB Serial Adapter CD into the CD ROM drive Whe
5. The following is a description of all the relevant text boxes and menus found in the Keyspan Serial Assistant You can also obtain this information by selecting Show Balloons in the Help menu and moving the cursor over any item in the Assistant Keyspan Serial Assistant Window the Driver and Assistant Version items Driver ersion 2 2 a5 of Aug 13 2003 09 48 21 Assistant Yersion 2 2 as of Aug 13 2003 09 49 41 The Driver Version and Assistant Version items show the version numbers of the installed Keyspan USA 19H driver and Assistant respectively The two version numbers should always match If these numbers do not match you should reinstall the Keyspan software the Serial Adapter Status text box Serial Adapter Status Driver and USA4 19H Device found OF The Serial Adapter Status text box displays the status of your Keyspan adapter hardware and software It detects if the Keyspan driver software is installed or found and whether or not a Keyspan adapter hardware is connected If your Keyspan adapter hardware and software are installed correctly you will see Driver and USA 19H Device found OK or Renumerating Done in the Serial Adapter Status text box If you do not receive either of these messages proceed Problem Solving section in this manual the USB Status text box USE Status Existing Devices The USB Status text box shows what USB devices ie hubs keyboards mice etc are connected to your USB bus This
6. with your computer s USB bus Port The Port popup menu allows you to select the Keyspan serial port that you want to configure Please note that each port maintains its own separate settings As a result you must configure each port individually Fort Mame P 105419H11 The Port Name text box allows you to change the name of the selected port Changes will take effect upon reboot Please note that you cannot change the port name on ports that use the Emulate Modem Printer Port check box Reset amp Close The Reset amp Close button can be used to recover use of a serial port that is open and and cannot be closed by the application that opened it When you click on this button Keyspan Manager will send calls to the port which should reset the port and close it This will not prove effective in every circumstance Recerye FIFO The Receive FIFO popup menu allows you to configure the number of characters which are stored in the card s First In First Out input buffer FIFO before they are made available to the computer The default value of this parameter is 16 The Receive FIFO improves the reliability of data transfer at high speeds You can turn this option OFF for performance reasons however this is not necessary in most cases continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 13 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Default butter size
7. USB Serial Adapter for Mac OS v2 2 User Manual What Should I Use There are two ways you can configure Tx Ack Advance Standard If you re using a baud rate of 57600 or less you probably don t have a problem The 1 millisecond delay will not significantly affect your throughput and you can select this option This option is also a good choice if you are running an application in which throughput is not an issue or one in which guaranteeing 100 correct operation is important enough that you d prefer not to risk having problems Faster If you re using a baud rate above 57600 you can simply try increasing this setting and see whether it improves performance in which case great causes problems in which case don t use it or doesn t make any difference in which case it doesn t matter what you do This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 32 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 7 1 x Notices Notices United States FCC DECLARATION OF CONFORMITY We InnoSys Incorporated at 3095 Richmond Parkway Suite 207 Richmond CA 94806 USA 510 222 7717 declare under our sole responsibility that the KEYSPAN USB Serial Adapter Model USA19H complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that
8. ability to send and receive data This test requires an external loopback connector For details about external loop back connectors please read the External Loopback Connector information in Serial Port Pin Outs appendix in this manual Keyspan Manager The Keyspan Manager window allows you to modify characteristics of your Keyspan serial port s You should only change settings in this window if you are sure that you specifically need to change them This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 11 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual To open the Keyspan Manager click the Advanced Settings button in the Keyspan Serial Assistant control panel located in your Control Panels folder located in your hard drive s System Folder This will open the Keyspan Manager window the Keyspan Manager window Keyspan USA 19H Manager Unit usb1 1 gt O Use Naming Cin Din ete USB serial Sil i Use INTERRUPT endpoints 2 2 as of Aug 13 2003 09 49 21 Port 1 f Port Name P 1USA419H11 Reset amp Close Receive FIFO 16 Default is 16 Tx Ack Advance Standard O Double Baud Rate M RTS follows DTR Default buffer size Default is 64 E Emulate Printer Port O Enable Remote Wakeup Keyspan a division of InnoSys Inc 1997 2002 Explanation of Manager Features The following is a description of all the relevant text boxes and menus fo
9. constantly testing products and adding them to this list Although compatibility testing of the Keyspan USB Serial Adapter software has been focused on modems and Palm PDAs most Mac OS 8 6 9 x compatible serial devices are compatible with the Keyspan USB Serial Adapter For the latest version of this list please visit our web site at http www keyspan com For the compatibility list for other operating system ie Mac OS X Windows etc please refer to the user manual for that platform or visit our web site at http www keyspan com Legend See notes Configuration Guide Available Not Tested Compatible Not Compatible See Guide for Information ZKe lt e Hunn wy not compatible with Operating System Q Il Compatibility List for Mac OS 8 6 9 x USA19Qi US19H 4E230 USA19Q USA19QW USA49WLC Product Guide USA28 USA28x USA19 USA19W USA49w SXPro Graphic Tablets Wacom Intous Y Y Y Y Y Y Wacom Artz Il Y Y Y Y Y d PDAs Palm vV Y Y Yy Y Y x all models continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 22 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Modem and Modem Software Remote Access Apple Y Y N Y Y Y Modems analog Y Y N Y Y Y all models Digital Cameras Olympus Y Y Y Y Y Y using CamerAlid www cameraid com This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 23 Keyspan USB S
10. v2 2 User Manual 5 1 Keyspan Serial Assistant Besides the required drivers the Keyspan USB Serial Adapter software installer installs an application called Keyspan Serial Assistant This application is used to e Determine the status of the adapter software and hardware e Assist in problem solving Launching the Keyspan Serial Assistant To launch the Assistant double click the Keyspan Serial Assistant icon in your Control Panels folder This will open the Keyspan Serial Assistant window the Keyspan Serial Assistant window O Keyspan USA19H Serial Assistant Driver Yersion 2 2 as of Aug 13 2003 09 48 21 Assistant Version 2 2 as of Aug 13 2003 09 49 41 Serial Adapter Status Driver and USA 19H Device found OK USB Status Existing Devices Hub USB Root Hub Simulation Hub USB Root Hub Simulation Advanced Settings The Keyspan Serial Assistant will display any Keyspan USB Serial Adapters connected to your computer If your Keyspan adapter hardware and software are installed correctly you will see Driver and USA 19H Device found OK or Renumerating Done in the Serial Adapter Status text box If you do not receive either of these messages proceed Problem Solving section in this manual continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 9 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Explanation of Assistant Features
11. 6 7 OY Pin Name Signal Designation 1 DCD Data Carrier Detect Input 2 RX Received Data Input 3 TX Transmitted Data Output 4 DTR Data Terminal Ready Output 5 GND Ground 6 DSR Data Set Ready Input 7 RTS Request To Send Output 8 CTS Clear To Send Input 9 RI Ring Indicator Input In order to ensure compliance with emission specifications cables should be shielded using braided shields and metal hoods with complete 100 contact between the shields and hoods External Loopback Connector Information The Keyspan Serial Assistant allows you to perform two types of loopback tests internal and external The external test requires the use of a special loopback connector This connector requires a DB9 Female Loopback plug with the following wiring Pin s Wired to Pin s 1 lt gt 4 8 2 lt gt 3 6 lt gt 7 9 Additional Port Information The Keyspan USB Serial Adapter provides one male DB9 serial ports This port supports asynchronous RS 232 communications at data rates up to 230 Kbps This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 28 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 7 1 e LED Behavior The Keyspan USB Serial Adapter part number USA 19H comes equipped with a green LED light that reports the status of the Keyspan adapter USB hardware and serial port The following table shows all of the possible states of these LED light and what they mean Color Sta
12. Keyspan Serial Assistant you will see the following window the Keyspan Serial Assistant window Cj Keyspan USA19H Serial Assistant Driver Yersion 2 2 as of Aug 13 2003 09 48 21 Assistant Version 2 2 as of Aug 13 2003 09 49 41 Serial Adapter Status Driver and USA 19H Device found OK USB Status Existing Devices Hub USB Root Hub Simulation Hub USB Root Hub Simulation Advanced Settings If your Keyspan hardware and software are installed correctly the Serial Adapter Status text box will report Driver and USA 19H Device found OK or Renumerating Done If you see either of these messages proceed to Step 4 If you do not receive either of these messages proceed Problem Solving section in this manual Step 4 Determine Where To Select Configure The Keyspan Serial Port s Prior to using your serial device with a Keyspan serial port you must first tell that serial device s software which serial port your serial device hardware is connected to For example if you have a Palm you will have to tell the Palm Desktop software to look for your Palm handheld hardware on a Keyspan serial port By doing this you establish communication between your serial device s software ie the Palm Desktop software and your serial device hardware the Palm handheld unit Most serial devices will have software that will allow you to select which serial port the device is connected to Depending on your seria
13. LL Emulate Modem Port The Emulate Modem Printer Port check box allows your Keyspan adapter to emulate the Printer Port or Modem Port as found on older Macintosh computers This allows software that is not CommToolBox Savvy to use a port on the Keyspan adapter Note This option is only available on Macs that do not have a built in Modem or Printer ie Blue and White G3s iMacs iBooks etc On Keyspan Adapters that only have ONE serial port you can only emulate the Printer port This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 14 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual L Epson Support The Epson Support check box allows one you to use certain Epson printers with your Keyspan USB Serial Adapter Only use this option if you our Compatibility List for Mac OS instructs you to do so or if you are having problems with your Epson printer IMPORTANT Turning on this feature will disable any device connected to an internal modem slot Note This option is only available on an emulated Printer port Please check our Compatibility List for Mac OS page for information on which Epson printers require this setting This option is DISABLED on the Keyspan USB Serial Adapter L Enable Remote wakeup The Enable Remote Wakeup check box allows to specify if you want your computer to wake up from SLEEP SUSPEND mode Remote wakeup is provided via the RI ring indicator pin see the Serial P
14. RK DECLARATION OF CONFORMITY According to EN 45014 Manufacturer s Name and Address InnoSys Incorporated 3095 Richmond Parkway Suite 207 Richmond CA 94806 Declares that the product Product Name KEYSPAN USB Serial Adapter Model Number USA 19H Conforms to the following Product Specifications EN 55022 1998 Class B EN 55024 1998 following the provisions of the Electromagnetic Compatibility Directive Mike Ridenhour Richmond CA USA President April 2002 Canada Digital Apparatus EMI Standard This Class B digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada VCCI Voluntary Control Council for Interference from Information Technology Equipment Class B ITE COB PRUE RESERES AEMHBBS VCCI o ICSC TTABRMETEBE CT LOE RERECHATAILL RANE LCWETA CDOHBBIVARTUEY a VS ARIZ LT fASHOL VSBSSIXHOTFLLBSVETF Ayah AR BT E gt TIE LV RRO RVR UT FAV continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 34 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Translation This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environm
15. User Manual USB Serial Adapter for MAC OS 8 6 9 x Software v 2 2 Model USA 19HS Table of Contents e Introduction e Capabilities e Installation Instructions e Configuring Your Serial Device e Keyspan Serial Assistant e Problem Solving e Appendices e Frequently Asked Questions FAQs e Compatibility List for Mac OS e Configuration Examples for Mac OS e Serial Port Pin Outs e TX Ack Advance e Notices e Keyspan Warranty Information Note This documentation applies to Keyspan s USB Serial Adapter Software for Mac OS 8 6 9 x and covers the features and use of this software on that platform For Mac OS X information and instructions please read the Keyspan USB Serial Software for Mac OS X User Manual or visit Keyspan s web page lt http www keyspan com gt This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 1 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 1 1 Introduction Looking for a way to connect a graphics tablet modem GPS receiver or Palm Organizer to your USB equipped Macintosh computer The Keyspan USB Serial Adapter is a simple inexpensive and reliable way to make the connection The Adapter plugs into any USB port on your Mac It provides one DB9 serial port which can be used to connect your Dt Up to 8 Keyspan USB Serial Adapters may be installed on one CPU if desired Requirements The Keyspan USB Serial Adapter Software for Mac OS requires the following
16. an port To solve this problem please read the following 1 Open the MODEM control panel and select CONFIGURATIONS command from the FILE menu 2 Select any configuration and then click on the DUPLICATE button you can name the file anything you want 3 Once you ve created a new configuration select it and then click on the MAKE ACTIVE button This will return you to the MODEM control panel window 4 Once you are back in the MODEM control panel window select Internal Modem from the Connect Via popup menu 5 Close the MODEM control panel window to save your changes and you are done Question Can connect my Keyspan USB device to a USB hub Answer Yes any Keyspan USB device can be connected to a USB hub However there are some USB hubs that cannot fully support some USB devices If you are having problems with a Keyspan USB device that is connected to a USB hub please connect the Keyspan USB device to a built in USB port on your computer If this solves the problem then this may be an issue with your USB hub This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 21 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 7 1 6 Compatibility List for Mac OS The following is a list of serial devices that have been tested with various Keyspan Serial Products on Mac OS 8 6 9 x This list is intended to be used as reference guide and not as complete compatibility list We are
17. ent it may cause radio interference Install and use the equipment according to the instruction manual Australia New Zealand This device complies with AS NZS 3548 Class B limits for the operation of Information Technology Equipment Copyright This manual and the software described in it are copyrighted with all rights reserved Under the copyright laws this manual or the software may not be copied in whole or in part without the written consent of KEYSPAN NO WARRANTIES OF ANY KIND ARE EXTENDED BY THIS DOCUMENT The information herein and the Keyspan products themselves are furnished only pursuant to and subject to the terms and conditions of a duly executed License Agreement KEYSPAN SPECIFICALLY DECLINES ALL WARRANTIES WHETHER IMPLIED OR EXPRESSED INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE KEYSPAN has no responsibility financial or otherwise for any result of the use of this document and or the associated product including direct indirect special and or consequential damages The information contained herein is subject to change without notice This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 35 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 2 Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of two 2 years from the date of initial purchase TRIPP LITEs obligat
18. erial Adapter for Mac OS v2 2 User Manual 7 1 c Configuration Examples for Mac OS The following is a list of available configuration examples for Mac OS These example provide step by step instructions on configuring select serial devices The current example available are e Palm Desktop For the latest version of this list please visit our web site at http www keyspan com For the configuration examples for other operating system 1e Mac OS X Windows etc please refer to the user manual for that platform or visit our web site at http www keyspan com This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 24 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 7 1 c 01 Palm Desktop Before you begin This Configuration Example assumes that you have already done the following 1 installed the Keyspan serial port hardware and software 2 installed the Palm Desktop software 3 connected the Palm Serial Cradle hardware to a Keyspan serial port If you have not performed any of the steps mentioned above please do so before proceeding Step 1 Check the Keyspan Serial Assistant Before proceeding you should check to see if the Keyspan serial port is installed correctly To do this open the Keyspan Serial Assistant located in Control Panels When you open the Keyspan Serial Assistant you will see the following window the Keyspan Serial Assistant window O Keyspan USAI9H Ser
19. ial Assistant EB Driver Yersion 2 2 as of Aug 13 2003 09 48 21 Assistant Version 2 2 as of Aug 13 2003 09 49 41 Serial Adapter Status Driver and USA 19H Device found OE USB Status Existing Devices Hub USB Root Hub Simulation Hub USB Root Hub Simulation Advanced Settings If your Keyspan hardware and software are installed correctly the Serial Adapter Status text box will report Driver and USA 19H Device found OK or Renumerating Done If you see either of these messages proceed to Step 2 If you do not receive either of these messages proceed Problem Solving section in this manual This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 25 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Step 2 Open the HotSync Manager application Before you can begin to HotSync your Palm you must access and configure the HotSync Manager application The HotSync Manager is the program that manages the serial communication between your Palm and your computer Open the HotSync Manager application by double clicking the HotSync Manager application icon in your Palm folder or by selecting the HotSync Manager selection in the Palm menu as shown below the HotSync Manager selection in the Palm menu Switch to Palm Desktop Hot synce Manager Find Contact Create Once the HotSync Manager application is opened you will be presented with the HotSy
20. ial device to use a serial port on any Keyspan USB Serial Adapter you must 1 Locate the software that controls your serial device 2 Access that software s port or connection configuration screen dialog menu etc 3 Select the Keyspan port that your device is connected to in port or connection configuration screen dialog menu etc for that device Depending on what type of serial device you have you may have to configure a control panel an application a plug in or an icon in the Chooser Keyspan provides documentation on how to configure many popular serial devices in the Configuration Examples for Mac OS appendix in this manual Question Why doesn t my internal modem work on my USB Mac ie iMac blue and white G3 G4 etc after install the Keyspan Adapter Answer This is a known problem with Apple s MODEM control panel On USB equipped Macs ie iMac blue and white G3 G4 etc Apple s MODEM control panel assumes that there is only one serial port and configures itself to use the first available port that it sees assuming that it will always encounter the internal MODEM Port However the Keyspan Adapter s ports are registered prior to the internal MODEM port and thus the MODEM control panel sees one of the This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 20 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Keyspan ports and incorrectly configures itself to the Keysp
21. ial hardware because the serial hardware is in the address space directly accessible to the CPU When the serial port has transmitted all the data in its transmit FIFO the buffer that holds characters waiting to be sent it interrupts the CPU which then adds more characters to the transmit FIFO with a minimal time delay By contrast in a USB to serial adapter information about the state of the serial port FIFO reaches the CPU by means of USB messages The USB subsystem in most computers delays the delivery of inbound USB peripheral to USB host computer USB messages by about millisecond The impact of this delay on serial throughput depends on the baud rate At 9600 baud it takes about 1 millisecond to transmit a character If the serial adapter signals the host when it begins transmitting the last character in its FIFO the host learns about it at about the same time the character is actually finished being transmitted Since outbound USB host computer to USB peripheral USB messages are not subject to such a long delay the host can supply new data before the serial port has been idle for too long At higher baud rates however this 1 millisecond delay becomes more of a problem For example at 920 Kbps millisecond is enough time to send 92 characters So if you re sending 92 characters at a time you will only achieve 50 throughput since half the time is spent with the adapter waiting for the host to send more data The Work Around
22. ion under this warranty is limited to repairing or replacing at its sole option any such defective products To obtain service under this warranty you must obtain a Returned Material Authorization RMA number from TRIPP LITE or an authorized TRIPP LITE service center Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment which has been damaged by accident negligence or misapplication or has been altered or modifi ed in any way EXCEPT AS PROVIDED HEREIN TRIPP LITE MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically TRIPP LITE is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise This User Manual applies to the Keyspan USB Serial Ada
23. l device and its software you may have to configure a Control Panel ie modems accessing ISPs an application ie UPSes or some combination of these ie modems accessing terminals using Zterm continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 7 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Please refer to your serial devices documentation on which method your serial device uses and how to access that software s serial port configuration screen Once you ve determined where to select or configure your serial device s software s serial port settings please proceed to Step 5 Step 5 Determine Which Serial Port To Select In Your Serial Device s Software When you ve found the port selection screen in your serial device s software you may be presented with a list of serial port names a list of icons or some combination of both At this point you have to select the name or icon of the Keyspan serial adapter you are connecting to Please note that you can see the port name and icon port name of your Keyspan Serial Adapter in the Capabilities section in this manual Step 6 Use Your Serial Device Once you ve configured your serial software to use the Keyspan serial port you re ready to start using your serial device under Mac OS This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 8 Keyspan USB Serial Adapter for Mac OS
24. lease refer to your serial device s documentation for instructions on how to select switch configure a serial port in that software This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 18 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 7 1 Appendices e Frequently Asked Questions FAQs Frequently Asked Questions e Compatibility List for Mac OS List of serial devices that have been tested with Keyspan serial adapters e Configuration Examples for Mac OS Instructions on configuring select serial devices to use Keyspan serial ports e Serial Port Pin Outs Serial Port Pin Out and Loopback Test Information e TX Ack Advance White Paper on the TX Ack Advance feature e Notices FCC CE VCCI Copyright and Trademark Information e Keyspan Warranty Information Keyspan Warranty Information This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 19 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 7 1 a Frequently Asked Questions FAQs The following is a list of Frequently Asked Questions FAQs about the Keyspan USB Serial Adapter for Mac OS Keyspan frequently updates and adds the questions and answers list below For the latest list please visit the our web site at http www keyspan com Frequently Asked Question List Question How do I configure my serial device to recognize the Keyspan USB Serial Adapter Answer To configure any ser
25. may cause undesired operation CAUTION Changes or modifications to the USB Serial Adapter not expressly approved by InnoSys Incorporated could void the user s authority to operate this equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult InnoSys Incorporated or an experienced radio TV technician for help continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 33 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual CE MA
26. n the CD icon appears on your desktop double click on this icon to display its contents Locate the Keyspan Mac OS 8 6 9 x folder and then locate the Keyspan USA19H Installer for Mac OS Step 2 Run the Keyspan USB Serial Software for Mac OS Installer If the Keyspan Adapter is connected to your computer disconnect it now Run the Keyspan USA19H Installer for Mac OS by double clicking the installer icon This will start the installer Once the installer is running follow the instructions on screen The installer will install the following items KeyspanUSBLoader in the Extensions folder KeyspanUSA19Hdrvr in the Extensions folder Keyspan Serial Assistant in the Control Panels folder Keyspan Manager in the System Folder folder Step 3 Software Installation Complete Now that you have installed the Keyspan USB Serial Adapter software you are ready to install the Keyspan USB Serial Adapter hardware Please proceed to the installing the Keyspan USB Serial Adapter Hardware instructions continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 4 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Installing the Keyspan USB Serial Adapter Hardware The following hardware installation instructions provide a basic overview on installing the Keyspan USB Serial Adapter in a USB port For detailed instructions on how to connect USB devices your specific compu
27. nc Software Setup window Step 3 Configure the HotSync Software Setup window In the HotSync Software Setup window click on the HotSync Controls tab at the top of the window This will display the HotSync Controls options the HotSync Controls tab and window Hotsync Software Setup Hots nc Controls Serial Port Settings Fy HotSync Q Enabled Disabled Status HotSyne software is disabled To enable the HotSync software click the Enabled radio button above Hot ync Options O Enable HotSync software at system startup O Show more detail in HotSync Log This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 26 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual Click on the Disabled radio button to temporarily turn off HotSync monitoring Then click on the Serial Port Settings tab at the top of the HotSync Software Setup window This will display the serial port options the Serial Port Settings tab and window Hotsync Software Setup HotSync Controls Serial Port Settings Check for handheld connection using d Local Setup Status zee Local Setup prepares this computer ta HotSync with a Modem Setup a handheld in its cradle connected to the serial port r G Both Setups specified below Local Setup As fast as possible 4 Port p ousazsxed1 kodem Setup M
28. o use INTERRUPT endpoints for better performance at high baud rates Assume CTS ON The Assume CTS ON command will force ALL Keyspan USB Serial Adapters connected to your computer to assume that the CTS signal is ON or HIGH when CTS is not specified by your serial device s software or serial cable Note This option is DISABLED on the Keyspan USB Serial Adapter This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 17 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 6 1 Problem Solving If you are having problems with your Keyspan USB to Serial Adapter in Mac OS please read the following instructions to assist you in troubleshooting your Keyspan adapter Hardware Troubleshooting Step 1 Use the Keyspan Serial Assistant Launch the Keyspan Serial Assistant application When you open the Keyspan Serial Assistant application the Serial Adapter Status text box will report Driver and USA 19H Device found OK or Renumerating Done These messages indicate the Keyspan adapter software and hardware are installed properly Software Serial Device Troubleshooting Step 2 check The Physical Connections Make certain that your serial device is powered on and is properly connected to the Keyspan Serial Adapter Proceed to Step 3 Step 3 check Your Serial Device s Software Configuration Check to see if your serial device s software is configured to use the Keyspan port P
29. odem US Robotics Sportster Port Modern Port 7 Modem Speaker oO On i Off In the Serial Port Settings tab select either the Local Setup or Both Setups radio button This tells the HotSync Manager application to monitor any HotSync activity on a serial port Also in the Local Setup section in the Serial Port Settings tab select the Keyspan port that your Palm Organizer is connected to in the port popup menu This tells the HotSync Manager application to monitor the port on the Keyspan USB Serial Adapter Please note The name s of your Keyspan serial port s vary from Keyspan product to product Please check the Capabilities section in your Keyspan product s user manual for the specific port names Once you ve made the selections mentioned above click on the HotSync Controls tab at the top of the HotSync Software Setup window then select the Enabled button Step 4 HotSync your Palm Organizer Palm Software configuration is now complete To initiate a HotSync session place your Palm Organizer in its cradle and then press the HotSync button on the cradle Your Palm Organizer will now HotSync This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 27 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 7 1 d Serial Port Pin Outs The pin assignments for the Keyspan USB Serial Adapter s male DB9 port are illustrated below Keyspan USB Serial Adapter s male DB9 port 17 3 45
30. onnecting Your Serial Device Hardware If your Keyspan adapter is not connected please do so NOW Step 1 Connect Your Serial Device To The Keyspan Adapter Attach your serial device s 1e Palm cradle GPS cell phone serial cable to the serial port on your Keyspan USB Serial Adapter Step 2 Determine Which Keyspan Port Your Serial Device Is Connected To If your have a Keyspan product that has more than one serial port please note which Keyspan serial port your serial device is connected to the serial port on the Keyspan product not your USB ports on your computer or USB hub This information will become useful as we start Configuring Your Serial Device s Software Configuring Your Serial Device s Software The following configuration instructions provide a basic overview of how to configure your software to use your Keyspan serial port s For specific instructions on how to operate your serial device please refer to your serial device s user s manual for detailed instructions Step 3 Check the Keyspan Serial Assistant Now that your serial device is connected to the Keyspan adapter you should check to see if the Keyspan serial port is installed correctly continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 6 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual To do this open the Keyspan Serial Assistant located in Control Panels When you open the
31. ort Pin Outs appendix of the device Note Remote Wakeup is enabled on a per port basis The Stats button will cause a Port Statistics window to appear The Stats window can be used to confirm that a baud rate for the selected port is set at your intended value It may also be used to document the existence of communications errors Status Available The Status text box displays current status of the selected port Information in this text box is dynamically updated continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 15 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual The Special Menu the Special menu Special Display Driver Events Display Port Statistics Log Port Statistics Line Monitor Line Monitor Spool Line Monitor Hold Disable Printer Emulation Use INT Endpoints as Default The Keyspan Manager s Special menu is located in the Menu bar and provides access to the following command s Display Driver Events The Display Driver Events command copies the Keyspan Adapter s serial driver s internal event buffer into the Keyspan Manager s event log and displays it in a window This capability may be useful when troubleshooting a communications problem with the help of Keyspan staff Display Port Statistics The Display Port Statistics command functions the same as the Stats button button in the Keyspan Manager s window Log Po
32. pter Software for Mac OS Page 36
33. rt Statistics The Log Port Statistics command copies port statistics to the Keyspan Manager s event log but does not display the Stats window Adding statistical data to the event log enriches the information provided to Keyspan staff during troubleshooting y Line Monitor The Line Monitor option will display a Line Monitor window for port selected in the Port popup menu The Line Monitor will display all data and all modem control state changes sent to and from the Keyspan Adapter This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 16 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual v Line Monitor pool The Line Monitor Spool creates a file where information from the Keyspan Manager s Line Monitor will be stored You can turn this option on or off Vv Line Monitor Hold The Line Monitor Hold command will stop the Keyspan Manager from spooling the Line Monitor data Deselecting this option will resume the collection of Line Monitor data k Disable Printer Emulation The Disable Printer Emulation command will disable Printer port emulation on ALL Keyspan USB Serial Adapters connected to your computer Deselecting this option will allow Printer port emulation on any Keyspan USB Serial Adapter connected to your computer Use INT Endpoints as Default The USE INT Endpoints as Default command will make ALL Keyspan Keyspan USB Serial Adapters connected to your computer default t
34. s say that an application sends AAAA to the adapter and then once it s received the I m done indication sends BBBB Now let s say that some time after sending BBBB the application decides to cancel whatever part of the BBBB has yet to leave the serial port and sends a transmit flush command to the adapter If the adapter had been lying about being done sending AAAA it might still not be done and the flush could purge the transmit FIFO of some of the A s which is not what the application was expecting in addition to the B s Timing In some applications the receipt of the I m done indication is used as a timing reference point For example an application could send a data stream like this COMMAND siiani a atte esas ceete The extra periods following COMMAND would be just used to establish a timing interval the application would know that once the serial port said I m done the receiver would have had at least 64 character times to process COMMAND If the I m done indication was sent early the application might then do its subsequent action too early There are many other communication protocols in which time periods are counted from the point that a message has been delivered Any time you change the timing of the I m done indication you run the risk of interfering with such protocols continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 31 Keyspan
35. te Significance Green Off The Keyspan adapter is not connected or not receiving power from your computer Green On Blinking Slowly The Keyspan adapter software and hardware are working properly The Keyspan serial port is available for use Green On Steady Light The Keyspan serial port is In use by an application on your computer and is ready to send and receive data to and from your serial device Green On Blinking Rapidly The Keyspan serial port is sending and or receiving data Please note that the LED light is only available on the Keyspan USB Serial Adapter part number USA 19H It is not available on other part numbers This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 29 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 7 1 f TX Ack Advance USA 19H Tx Ack Advance Overview Many Keyspan USB serial adapters support configurable Transmit Acknowledgment Advance aka TX ACK threshold aka TX ACK nowledgement advance etc in the Keyspan Manager This feature allows the user to adjust a device s transmit behavior to achieve the optimum compromise between compatibility exact emulation of built in ports and improved throughput This document describes the factors which a user should be aware of to guide their configuration of this feature The Problem In the case of a standard built in serial port the host CPU the brain of the computer can communicate directly with the ser
36. ter please refer to the USB Device Install section in your computer s user s manual Step 4 Connect the USB cable to the Adapter if necessary If your Keyspan adapter does not have an attached USB cable attach the included USB cable into the Keyspan adapter s USB port Step 5 Connect the Adapter to your USB port Attach the Adapter to your computer by connecting the Adapter s USB cable into any built in USB port on your computer or USB Hub It is not necessary to turn off your computer when attaching the Adapter Step 6 Hardware Installation Complete Your Keyspan USB Serial Adapter is ready for use now that you have installed hardware and software Please proceed to the Configuring Your Serial Device section in this manual for instructions on what to do next This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 5 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual 4 1 Configuring Your Serial Device Prior to using your serial device modem UPS etc with the Keyspan USB Serial Adapter you must 1 connect your serial device hardware to the Keyspan port 2 configure your serial device s software to use the Keyspan port The following instructions provide a general overview of this process however we do provide specific configuration instructions for certain serial devices For a list of these examples please read the Configuration Examples for Mac OS Appendix in this manual C
37. text box will not display serial devices connected to your Keyspan adapter This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 10 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual the Advanced Settings button Advanced Settings The Advanced Settings button will access the Keyspan adapter s advance configuration options Once you click this button you will open the Keyspan Manager window You should only access this option if your serial device requires that you turn on an advanced option on or if you are sure of what you are doing In most cases you will not need to change any of the adapter s advanced options The Assist Menu the Assist menu Assist Loopback Test Advanced Settings External Loopback The Keyspan Serial Assistant s Assist menu is located in the Menu bar and provides access to the following command s e The Loopback Test command performs an internal loopback test This tests the ability of the Adapter to send data Since this test does not test the ability to receive data Results of this test listed in the Serial Adapter Status text box Please note that this test cannot take place when the Keyspan serial port is in use by another application e The Advanced Settings button will access the Keyspan adapter s advance configuration options Once you click this button you will open the Keyspan Manager window e The External Loopback command tests the Adapter s
38. und in the Keyspan Manager You can also obtain this information by selecting Show Balloons in the Help menu and moving the cursor over any item in the Manager Keyspan Manager Window unit The Unit popup menu is used to select which Keyspan Adapter you would like to configure The available items in this menu will correspond to the physical location of any USB Serial Adapter or adapters that has been installed in your computer L Use Naming Cin Din ete The Use Naming Cin Din check box allows use of an alternative port naming conventions This option is provided for compatibility with certain applications which adopted this naming convention Please contact the manufacturer of your serial to see 1f you require this setting to be enabled The default state is unchecked A change in this setting will take effect upon restart of your computer or until you disconnect and reconnect the adapter continued on next page This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS Page 12 Keyspan USB Serial Adapter for Mac OS v2 2 User Manual LL Use INTERRUPT endpoints The Use INTERRUPT endpoints check box is used to change how the Keyspan adapter communicates with your computer s USB bus When this option is turned on the Keyspan adapter will use the INTERRUPT endpoints to communicate with your computer s USB bus When this option is turned off the Keyspan adapter will use the BULK method of communicating
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