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HQP-1072 Series System User Guide

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1. You can continue using other applications during this time Ze Ze More help Rebuild Ea 11 Waiting until the rebuild finish It may take probably 3 hours to rebuild a 1TB hard drive 12 When rebuild is completed the system can function normally 33 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw www jusoft com tw JUS OFT HQP 1072 System User Guide 4 2 Replacing Power Supply When power supply failed the system will not be able to power on Please follow the step below to replace it with a backup power supply 1 Remove the cover of the chassis ea ay N 2 Disconnect all wiring from the bad power supply 3 Remove the four screws which hold the power supply in the chassis Two rear mounting screws are located on the rear of the power supply Two bottom mounting screws are accessed on the underside of the chassis and extend upwards through the mounting thru holes to hold the power supply in place bil Jos aah yu Bom ha hat a hupe oni den np gn Ev t Va a gh eS py patie Ae PAF pie dba ea E Rear mounting screws Bottom mounting screws Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com t
2. www jusoft com tw E Mail sales jusoft com tw Wwww jusott com tw JU SOFT HQP 1072 System User Guide During system restoring it will ask you to put the restore disc 1 2 into the DVD ROM please do it and press OK Re image Your Computer P x Please insert the following disk DVD Label HOP 1072 3 12 2013 9 34AM 1 Cancel Restore After put the restore disc 1 2 into the DVD ROM it will continue to rebuild the system Re image your computer i X Windows is restoring your computer from the system image This might take fom a few minutes to a few hours Sa Restoring disk Wolume 8ff5125e 875c 11e2 ab ib 806e6f6e6963 The system will ask you again to put the restore disc 2 2 into the DVD ROM please do it and press OK Re image Your Computer DVD Label HQP 1072 3 12 2013 9 34 AM 2 Cancel Restore Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail sales jusoft com tw Www jusott com tw JU SOFT HQP 1072 System User Guide After put the restore disc 2 2 into the DVD ROM it will continue to rebuild the system Re image your computer ji x Windows is restoring your computer from the system image This might take from a few minutes to a few hours EN Restoring disk C The system restoration may take about 30 minutes While sy
3. 01 01A01 P Advanced Open the chassis you will see there are two disks stacked together like the picture below DiskO indicate the upper disk and Disk1 indicate the lower disk According to these information you can determine which disk should be replaced If the DiskO Port 0 is abnormal please replace the upper disk with backup Otherwise replace the lower disk Disk1 Port 1 with backup You can also get the hard disk serial number from Intel Rapid Storage Technology program Prudently you can double check it with the disk you want to replace Manage Disk Storage System View t Fort 0 Activate LED Port location Intema SATA Array 0000 Status Mormal Type Hard disk z ewe Usage Array disk S Type RAID 1 9 GE Firmware 01 01 4071 P Advanced 28 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail sales jusoft com tw www jusoft com tw IU aor HQP 1072 System User Guide 1 To replace a troubled data disk please release these 5 screws to remove the cover of the chassis Rear 1 Left 2 Right 2 2 You will see there are 2 disk trays in the chassis one for system disk and one for data disks Addr 10F 2 No 25 Ln 169 Kangning St Xizni Dist New Taipei City 221 Taiwan R 0 C Tel 886 2 26955545 Fax 886 2
4. If your operating system isn t listed dick Load Drivers and then install drivers for your hard disks Partition Size Ge estore your computer using a system image that you created earlier 18 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw WwWww jusort com tw JU SOFT HQP 1072 System User Guide The system will start scanning for system image backup a E Select a system image backup ia Re image your computer This computer will be restored using the system image Everything on this computer will be replaced with the information in the system image C Select a system image KR lt Back Next gt Cancel In this page please select the option Select a system image and click Next ie Re image your computer Eoo X Select a system image backup This computer will be restored using the system image Everything on this computer will be replaced with the information in the system image Use the latest available system image recommended Location Date and time 3 19 2013 6 57 11 PM GMT 8 00 Computer HOP 1072 Ce Select a system image 19 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail
5. Hard disk status may be confirmed either by the icon shown on disk or status column after selecting the disk The green Check icon or Normal status both represent the disk selected is under normal operation If the yellow Exclamation icon or Abnormal status is shown it is suggested to replace the troubled disk with a backup SATA Array 0000 Manage Disk E 7 l SEN 273 Port 0 Activate port LED SEI 932 GE Type RAID 1 Port lofationyternal senz 932 GB Statu4 Normal lt 77 G 932 GB In the Intel Rapid Storage Technology program the two disks are identified with Port O and Port 1 Storage System View Gr SATA Array 0000 Status Normal Szeen fp Type Hard disk Rag SYS Usage Array disk Type RAID 1 KC Sech 557 GE Size 953 870 MB gt Serial number WO VWXLIEGLIPRES Model WOC WDLQIPYT 0041 TO Firmware 01 01401 P Advanced Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 System User Guide Storage System View SATA Array 0000 i Status Monmal Usage Array disk Type RAID 1 932 GB te te te yma H tay Tenn P gs ewe Tee Tse Dee aa ay Size 953 870 MB SP serial number WO WXLIE6LIPEW4 Model WDC WD10JPVT 00A1YTO Firmware
6. WWwWw jusort com tw JU SOFT HQP 1072 System User Guide 1 3 Appearance HQP 1072 Series Front View 1 Control Panel LEDs The control panel located on the front of the chassis has five LEDs These LEDs provide you with critical information related to different parts of the system BAD 3 Overheat Fan Fail An overheat condition has occurred This maybe cause by cable congestion Blinking red 1Hz Fan failure check for an inoperative fan Power failure check for an non operational power supply Local UID has been activated Use this Solid blue function to locate the server in a rack mount environment Remote UID is on Use this function to identify the server from a remote location Blinking red 0 25Hz Blinking blue 300 m s EH NICI Indicates network activity on LAN1 when flashing NIC2 Indicates network activity on LAN2 when flashing Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 System User Guide HDD Channel activity for all hard drives This light indicates hard drive activity on the system when flashing Power Indicates power is being supplied to the system s power supply units aly Ki 2 Control Panel Buttons There are two push buttons located on t
7. are provided depending on interface card and application installed HQP 1072SD SD NTSC PAL TV Broadcast Playout Operation System Microsoft Windows 7 pro 64 bit Software HQP Bplayer 2 0 Doungle HQP Bplayer SD BMD Decklink Dual module 1 full SD channel HQP 1072HS HD SD Simulcast TV Broadcast Playout Operation System Microsoft Windows 7 pro 64 bit Software HQP Bplayer 2 0 Doungle HQP Bplayer HS BMD Decklink Dual module 1 full HD SD channel This user guide will help you to setup your HQP 1072 series system hardware step by step According to different application software installed please check the software user manual corresponding to each application that will teach you how to use our software HQP 1072 series system is a dedicated computer for TV broadcasting and certain functions are disabled Please do not execute any other software which is not relevant Some customers may install two or more applications on the same system please confirm with retailers of Ju Soft CO LTD whether they can be simultaneously executed Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955343 Fax 886 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw WWW IL soft com tw JU SOFT HQP 1072 System User Guide 1 HQP 1072 system Introduction 1 1 Box Contents Each HQP 1072 System has a complete burn in tes
8. wait the Intel Rapid Storage Technology program to launch It takes a few minutes for IRST to gather the information of the new hard disk When IRST is ready please double click the icon to open IRST SILKE GC ER 9 In IRST there is a missing disk the troubled disk in SATA_Array_001 and the backup disk is shown below Storage System View Gr SATA Array 0001 DAT Type RAID 1 932 GB 10 Please click Rebuild to another disk Manage Volume Name DATT Status Degraded f Rebuild to another disk Details Fix any problems reported on the array disks or rebuild the volume to a new disk Type RAID 1 Size 953 567 MB F Advanced 32 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 System User Guide It will ask you to select a disk to rebuild the volume Please check the back disk and press Rebuild Rebuild olume x An aray disk has failed and you need to rebuild the volume to maintain redundancy and keep your data protected Select the disk you want to rebuild the volume to ei SATA disk on Controller 0 Port 2 932 GB e Wi E WARNING Completing this action will permanently delete existing data on the selected disk Back up data befor continuing Ze
9. 26958 79 Website www jusoft com tw E Mail sales jusoft com tw JU SOFT www jusort com tw a JU SOFT HQP 1072 System User Guide 3 Release the 4 screws on the bottom of the chassis to unlock the data hard disk tray 4 Release the 4 screws to unlock the disk and replace it with a backup In the picture below we use DiskO for example Take out the Replace with the troubled HDD backup HDD 30 Addr 10F 2 No 25 Ln 169 Kangning St Xiz i Dist New Taipei City 221 Taiwan R 0 C Tel 886 2 26955343 Fax 886 2 2695879 1 Website www jusoft com tw E Mail sales jusoft com tw WWW IL soft com tw JU SOFT HQP 1072 System User Guide 5 Reverse the steps to fasten the hard drive and hard drive tray to the chassis D Connect the cables according to the picture below PortO to DiskO amp Port1 to Disk1 evr III ia oom 7 Put the cover back and fasten the 5 screws in step 1 to finish the hard disk replacing Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955343 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw WwWww jusort com tw JU SOFT HQP 1072 System User Guide After replace the troubled data hard disk please reconnect the system with the power cord monitor keyboard and mouse Follow the step below to start system restoration 8 Power on the system and
10. back After replacing the abnormal system disk we can start the system restoration Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw HQP 1072 System User Guide 6 System restoration Please prepare an external DVD ROM drive and connect it to the HQP 1072 system Insert the win7 installation disc then restart the system Follow the step below to start the system restoration Windows will first start loading files needed for system restoration Windows is loading files HS Please click to go to the next step iai 17 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail sales jusoft com tw NA E Leg KW ae www jusoft com tw HQP 1072 System User Guide Please click Repair your computer When you see this page please take out the Window installation disc and put the Restore CD disc 2 2 into the DVD ROM drive Select the option Restore your computer using a system image that you created earlier and click Next f system Recovery Options x Use recovery tools that can help fix problems starting Windows Select an operating system to repair
11. e motherboard and put the cover back on the chassis to finish system fan replacement 37 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw JU SOFT Addr 10F Tel 86 2 Ce Fi www jusott com tw HQP 1072 System User Guide 4 4 Routine Maintenance Work Aside from the above mentioned maintenance work it is suggested to execute the following routine maintenance work for a better broadcast quality and ensuring that HQP 1072 System can work in long time operation 1 Regularly Restart HQP Series Software It is suggested to restart HQP Series software every week during off peak hours The system will release resources occupied during on air session and then re start working so as to enhance stability and reliability in long time broadcasting 2 Regularly Remove out of date Media Files in Data Disk It is suggested to regularly delete the less frequently used media files stored in the system those that haven t been broadcasted recently and so there will be enough space to store the future to be aired media files Another benefit is that the efficiency of accessing hard drive can be increased 3 Regularly Clean Dust within the Chassis It is suggested to regularly shutdown the system for simple cleaning and checking if internal components interface card a
12. elect this to delete any existing partitions and reformat all disks Exdude disks on this computer to match the layout of the system image If you re unable to select an option above installing the drivers for the disks you are restoring to might solve the problem Install drivers Advanced lt Back Next gt Cancel Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 System User Guide Press Finish A Re image your computer Your computer will be restored from the following system image Date and tme 11 2013 5 34 27 PM GMT 8 00 Computer HOP 1 072 Drives to restore We Wolumet8ff5125e 875c 11e2 z Re image Your Computer All disks to be restored will be formatted and replaced with the A layout and data in the system image Are you sure you want to continue w lw Windows start to restore the system disk from the system image backup Re image your computer PR Fi Ka Windows is restoring your computer from the system image This might take from a few minutes to a few hours I Preparing to restore your disks Stop restore 23 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website
13. he System After the above mentioned peripheral devices are well connected press the power button to turn on the server When pressing the power button you will see the LED light flashing and hear the fan whirling The fan spins at the highest speed on start up but the server will check the internal temperature later on and automatically lower fan speed when finding the unnecessity of high fan speed Therefore it is normal that the server works with noise at the beginning 10 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw HQP 1072 System User Guide Booting process of HQP 1072 Series System may takes around 30 seconds Default login password of the Windows 7 system is HQP The screenshot will be like this after you log on Windows 7 system a oe Fo im H CH Qp SC e Now you can follow the software manual to start the software test of the HQP series software see if the software can function normally 11 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw ee www jusoft com tw w i UE e d D HQP 1072 System User Guide 3 Installing the Server
14. he front of the chassis a reset button and a power on off button This LED should normally be illuminated when the system is operating Power Button J This is the main power button which is used to apply or turn off the main system power Reset Button The reset button reboots the system 3 HQP Series Number 4 Mounting ears HQP 1072 Series Rear View Power Supply COM ports RS232 9 pin LAN port with IPMI PS2 port USB ports 4 LAN ports 4 VGA port D SUB 15 pin BMD DeckLink dual card oS Oe eS e Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 System User Guide 2 Setting Up HQP 1072 System is a rack mount server installed on a 19 rack usually For the first time it s recommended to power on and test the server on the desk and then assemble it into the rack after successfully booting the server Follow the instructions to check weather it can be turned on and function normally 2 1 Connect Power Cord First please take the applicable cord US or Euro type and connect it to the power supply connector 2 2 Connect Monitor Keyboard Mouse PS2 amp USB interface are all supported by HQP 1072 Series System Please connect your monitor keyboard mouse to the HQP 1072 Series System 2 3 Power On t
15. in a Rack After the server has been testified please follow the instructions to mount HQP 1072 system into a Rack to ensure the stability 3 1 Installing the Server into the Rack 1 Confirm that chassis includes the four mounting screws required to mount the chassis into a rack 2 Align the thru holes of the chassis with the thru holes of the rack Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw WwWww jusort com tw JU SOFT HQP 1072 System User Guide 3 Insert the mounting screws into the thru holes in the front of the chassis and through the thru holes in the rack and secure 13 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail sales jusoft com tw WwWww jusort com tw JU SOFT HQP 1072 System User Guide 4 System Maintenance HQP 1072 System is designed and tested under strict quality control for a long time before delivering to ensure product quality However the damages of components are irresistible since the computers are used continuously without shutting down As the test results indicated the hard drive power supply unit and fans account for the most frequently damaged components The steps to maintain these
16. nd the cable are well connected which can extend life span of the system No 25 Ln 169 Kangning St Xizni Dist New Taipei City 221 Taiwan R 0 C 26955345 Fax 886 2 26958791 Website www jusoft com tw E Mail sales jusoft com tw WWww jusort com tw JU SOFT HQP 1072 System User Guide 5 Spare Parts 5 1 System Backup SSD HQP 1072 System built in a 60GB SSD SLC as the system disk to provide higher system efficiency and reliability You can purchase an additional system backup SSD mirrored from the original system disk when there is some problem with the system disk system crash or infect by virus you can use it to replace the bad hard disk for system recovery You can follow the Chapter 4 1 1 to replace the bad system disk with a backup 60GB SSD SLC 5 2 Data Hard Disk Data hard disk can be considered as consumables Regularly check the health condition of hard disks is necessary HQP 1072 built in two 1TB data disk to form a disk array when one of the disks become abnormal the system still can work normal for a period You can follow the Chapter 4 1 2 to replace the bad data disk with a backup and start system rebuild 1TB Backup Data Disk 39 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 S
17. nt in the storage system view to manage its Ov The Windows write cache buffer flushing policy can be enabled for all RAID array drives to ensure data integrity or disabled to improve data performance Click the Help icon for more information on setting the write cache buffer SATA SSD 56 GB System flushing policy based on your needs 56 GB More help on this page If the current status is abnormal please go to the Manage page to gather more information of your system The information will make it easier to solve the problem 26 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw Wwww jusort com tw JU SOFT HQP 1072 System User Guide In Manage page we can see that the system has a SATA SSD system disk S6GB and a SATA_Array data disk 932GB D em tu Preferences Y intel Manage Volume Storage System View Name DAT Rename SATA_Array_0000 Status Norma A Type RAID 1 Change type 5 Size 953 867 MB DAT e Type RAID 1 v Advanced 8 932 GB Write back cache Disabled 2 System volume No Delete volume Initialized No Initialize Verification details Verify SATA SSD 56 GB System 56 GB Blocks with media errors 0 Physical sector size 4096 Bytes Logical sector size 512 Bytes More help on this page
18. s 1U 19 Rack mount Dimension Height 1 7 48mm Width 17 2 437mm Depth 9 8 254mm Weight 4 5kg Front Panel Buttons Power On Off button System Reset button LED Power LED Hard drive activity LED 2 x Network activity LED System Overheat LED Motherboard Super X9SPV LN4F 3QE CPU Intel Core TM i7 3612QE CPU 2 10GHz 2 10GHz Memory 16GB DDR3 1333 ECC Hard Drives 1 x 2 5 SSD SLC hard drive 2 x 2 5 SATA2 hard drives with RAID 1 Expansion Slots 1 x PCI E 3 0 x16 slot System Cooling 2 x 40X28MM 4 PIN PWM FAN 8500 rpm Power Supply 200W High Efficiency Power Supply with PFC AC Voltage 100 240V 50 60Hz 2 6 Amp Max Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 System User Guide Chipset Intel QM77 Chipset Networking 4 x RJ45 LAN ports 1 x RJ45 Dedicated IPMI LAN port Graphic Intel Integrated Graphics HD 4000 On Board Input Output 5 x RJ45 ports include 1 Dedicated IPMI LAN port 4 x USB 2 0 ports 4 x rear 1 x VGA port 1 x COM ports 1 x rear Operating System Windows 7 Professional 64bit Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw
19. sales jusoft com tw Wwww jusott com tw JU SOFT HQP 1072 System User Guide Please choose the system image in the DVD ROM drive and click Next i Re image your computer T Select the location of the backup for the computer you want to restore If the system image is on an external device attach the device to this computer and then dick Refresh If the system image is on a DVD insert the last DVD from the system image backup Click Advanced to add a network location or install a driver for a backup device if it does not show up in the list below Current ime zone GMT 8 00 BF DVD Drive ina Re image your computer Select the date and time of system image to restore If more than one system image is available and youre not sure which one to restore choose the most recent one Backups available for HOP 1072 on DVD Drive E Current ime zone GMT 38 00 Date and time Drives in backup 3 19 2013 6 57 11 PM VW Wolume 4436 1e0 1 86a4 11e2 96d5 806e6f6e69 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail sales jusoft com tw www jusoft com tw JU SOFT HQP 1072 System User Guide Please press to go to next step F Re image your computer az x Select a system image backup This computer will be restored using the system image Everything on this comp
20. stem restoration is complete please remove the external DVD ROM drive and restart the system After system restoration the system can resume its work as usual Re image Your Computer 8 X Do you want to restart your computer mow Your computer has been restored and will automatically restart in 4 seconds EE Restart now Don t restart Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 System User Guide 4 1 2 Data Drive Failed HQP 1072 built in two 1TB data hard drives mirrored as a data array When one of these two drives fail the system can still work normally But It is suggested to check the status of HDD once a week The Intel Rapid Storage Technology program pre installed in HQP 1072 system can clearly depict all current status of all HDD installed in your system Please double click the icon to open Intel Rapid Storage Technology to check weather the hard drives are acting normally AB ge li B lf the current status shows that Your system is functioning normally Then there is no need for hard drive exchange 10 x e Current Status Storage System View Your system is functioning normally SATAA gem TA_Array_ i Se Manage E DAT Type RAID 1 properties 932 GB Click on any eleme
21. t before delivery Hard drives are preinstalled in the server please check if they are present and undamaged once you open the package 47CM 7CM Open the box and ensure the listed items are present If not please contact your retailer immediately 1 HQP 1072 System 1U rack mount server 1 with installation serial number of Windows 7 on the chassis cover 2 One 2 5 SSD 60GB SLC system hard drive is pre installed in the chassis 3 Two 2 5 SATA 1GB data hard drives are pre installed in the chassis 4 CDs and Documents HQP 1072 System packing list Windows installation disc HQP 1072 System installation disc HQP 1072 System restore disc 4 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 2695879 1 t Website www jusoft com tw E Mail sales jusoft com tw WWW US oft com tw JU SOFT HQP 1072 System User Guide e Motherboard driver disc HQP 1072 System warranty document User Guide 5 Accessories US type power cord 1 EU type power cord 1 Layer 1 Cover Layer Layer 2 HQP 1072 amp Power Cord Addr LOF 2 No 25 Ln 169 Kangning St Xizni Dist New Taipei City 221 Taiwan R 0 C Tel 886 2 26955343 Fax 886 2 26958791 Website www jusoft com tw E Mail sales jusoft com tw Www jusort com tw JU SOFT HQP 1072 System User Guide 1 2 Specification Chassi
22. three items are therefore specifically described as below 4 1 Replacing Hard Disk 4 1 1 System Hard Disk Failed HQP 1072 has one SSD 60GB SLC system hard disk and two SATA 1TB data hard disks mirrored as a RAID1 disk array If the system hard disk failed the system will unable to startup In this case please follow the instruction to replace the system hard drive and start the system restoration 1 Release these 5 screws to remove the cover of the chassis Rear 1 Left 2 Right 2 a Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw HQP 1072 System User Guide D Age 2 You will see there are 2 disk trays in the chassis one for system disk and one for data disks ho Na DATA Disk Tray e K A iy fi 15 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C 8s6 2 26958791 Tel 886 2 26955343 Fax E Mail sales jusoft com tw Website www jusoft com tw HQP 1072 System User Guide 3 Release the 4 screws on the bottom of the chassis to unlock the system hard disk tray 4 Release the 4 screws to unlock the abnormal system disk and replace it with a backup Replace with the backup HDD 5 Screw the system hard disk tray back to the chassis and put the cover
23. uter will be replaced with the information in the system image Ce Use the latest available system image recommended Location DVD Drive E Date and time 3 11 2013 5 34 27 PM GMT 8 00 Computer HOP 1072 Select a system image Back Next gt Cancel In this page please click Exclude disks to exclude the data disks from restoring i Re image your computer 9 Choose additional restore options Format and repartition disks Select this to delete any existing partitions and reformat all disks on this computer to match the layout of the system image If you re unable to select an option above installing the drivers for the disks you are restoring to might solve the problem Install drivers Advanced lt Back Next gt Cancel Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw Wwww jusott com tw JU SOFT HQP 1072 System User Guide Please select Intel Raid 1 Volume Disk 1 and press OK Re image Your Computer H l x Select disks to exdude from the restore process These disks will not be formatted or repar ttoned Disks Intel Raid 1 Volume Disk 1 _ ATA EZLINK Seraphim Disk0 Press Next F Re image your computer Se Choose additional restore options Format and repartition disks S
24. w Wwww jusort com tw JU SOFT HQP 1072 System User Guide 4 Replace the bad power supply with a backup and screw back the 4 screws in step 3 5 Connect all power cord and put the cover of the chassis back to finish replacing power supply Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw www jusoft com tw HQP 1072 System User Guide rik j JU 50FI 4 3 Replacing System Fan If the system fan not work normally the system might get overheat and crash So regular clean up is necessary When system fans fail be sure to replace them as soon as possible The following steps will show you how to replace a system fan 1 Open the cover of the chassis 2 Each chassis has 2 system fan fastened on the fan housing Please pull out the fan cable of the damage system fan and remove it from the fan housing Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C e Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw JU SOFT Www jusort com tw JU SOFT HQP 1072 System User Guide 3 Take a new fan and put it into the fan housing remember to place it in the right direction Check the picture below Front side of the chassis 4 Connect the fan cables to th
25. www jusoft com tw HQP 1072 Series System User Guide Www jusortt com tw JU SOFT HQP 1072 System User Guide Table of Contents HQP 1072 Hardware User Guide nnannannnanuannnnnnnnnnnnnrnnnnsnnnnnnnrrerrnnrnnrrerrnnn 3 e Le EES un INTOQUCUON WE 4 Me POX COM EE 4 L2 SPECION E 6 to ADe Le EE 8 Zeng UD EE 10 2 1 Connect Power Cord 10 2 2 Connect Montor kevboardiMouse 10 2 3 SEENEN 10 3 Installing the Server in a RACK cccccceecceeccneeceecceeeaeeceeeceeeseeesueeaeesaees 12 3 1 Installing the Server into the Hack 12 4 System Maintenance EEN ENEE 14 4 1 Replacing oo aaan 14 4 1 1 System Hard Disk kale see 14 AGO ri a EE 26 4 2 Replacing Power Gupphy REN 34 4 3 del sre ieee WEE 36 4 4 Routine Maintenance Work AAR 38 emer ee ek 39 5 1 Beem Backup S E en 39 WA FT ee 39 5 3 ee REN 40 5 4 System Fan and Fan HOuSIng cccccccecceeeceeeseeeseeeeeeees 40 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 886 2 26958 79 Website www jusoft com tw E Mail sales jusoft com tw Wwww jusott com tw JU SOFT HQP 1072 System User Guide HQP 1072 Hardware User Guide Thank you for choosing our HQP 1072 series system The HQP 1072 is a full tested 1U server computer which installs SDI HD SDI interface card and HQP series applications for TV broadcasting Different modules
26. ystem User Guide 5 3 Power Supply HQP 1072 System use one 200W high efficiency power supplies 80 PLUS Platinum Certified If the power supply failed you can follow Chapter 4 2 to replace it with a backup power supply DA System Fan and Fan Housing HQP 1072 built in two system fans with the fan housing The system fan amp fan housing can be purchased separately Please follow Chapter 4 3 to replace a backup system fan System Fan Fan Housing 40 Addr 10F 2 No 25 Ln 169 Kangning St Xizhi Dist New Taipei City 221 Taiwan R O C Tel 886 2 26955545 Fax 866 2 26958 791 Website www jusoft com tw E Mail sales jusoft com tw

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