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KX-TES824 Model KX-TEM824 User Manual

1. 7840 cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Message button or Message for another extension button Joining an Existing Call Executive Busy Override You can join an ongoing conversation establishing a 3 party conference call if your extension is permitted through system programming To join an outside CO line call ed Off hook User Manual o a es Optional Press red CO Talk A 3 party conference call is now established 1 2 Making Calls To join an intercom call PT SLT While hearing a busy tone ER n 4 Optional Enter 3 Talk A 3 party conference call is now established To disconnect one party and talk with another when one of the parties is an outside party INTERCOM Press CO or INTERCOM To leave the conference call PT SLT z y The other 2 parties can continue their conversation On hook e You can also prevent others from joining your conversations Refer to 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny E User Manual 37 1 2 Making Calls Calling an Extension That Is Refusing Calls DND Override You can call users who have set the Do Not Disturb DND feature if your extension is permitted through system programming PT SLT While hearing the DND tone 2 oe h Enter 2 Talk e e If you hear the DND tone enter
2. Enter 1 3 or 9 while confirming the message or within 5 s of playback ending To erase all voice messages in a voice message area PT SLT X gt aoao m gt mD e amp C Tone Off hook Enter 725 Enter 0 Enter On hook An SLT user can enter 0 instead of User Manual 81 1 5 Before Leaving Your Desk To play back and or erase voice messages from an outside telephone From an Outside Telephone 2 D i m gt phone no DISA OGM or access code C Tone Personal Common BV OGM Off hook Dial desired phone Enter voice message access Listen to the messages number to access DISA code during DISA OGM or or personal common personal common BV OGM MF ie messages are played message area in the recorded order To play back the message from the beginning 2 To go to the next message Voice Message To erase the message 8 To go back to the previous message Enter 1 3 or 9 while confirming the message or within 5 s of playback ending e 1 To erase a voice message while listening to the message enter 3 You will hear dial J tone 3 Enter 3 again to erase the message If you change your mind and decide not to E erase the message dial another number 1 2 or 9 or go on hook while hearing dial tone 3 e 2 For a directed call to an extension forwarded to the extension s message area that extension s voice message access code must be entered While hearing the common BV OG
3. Panasonic Advanced Hybrid System User Manual KX TES824 uode KX TEM824 Thank you for purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use 2 Feature Highlights 1 5 5 Using Voice Messaging Built in Voice Message BV Built in Voice Message You can set incoming calls to be forwarded to your personal message area to let callers leave voice messages when you cannot answer the phone Hello this is 204 Please leave your message 1 1 1 Before Operating a Telephone Advanced Hybrid System This PBX supports the connection of Panasonic proprietary telephones PTs Direct Station Selection DSS Consoles and single line devices such as single line telephones SLTs fax machines wireless telephones and data terminals User Manual 1 8 3 If a Voice Processing System is Connected Voice Mail Integration You can set your calls to be forwarded to a separate Voice Processing System VPS to let callers leave messages in your mailbox when you cannot answer the phone 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 3 level Automated Attendant A caller can be directed to the desired party simply by pressing a single digit number as directed by the 3 level DISA outgoing messages OGMs First DISA Dial 0 Operator OGM 3 level Dial1 DIS
4. and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Lid 2004 Panasonic Communications Co Ltd All Rights Reserved PSQX3082YA KK1104MN1124
5. gt gt GRAD gt S gt Oo password AP p Press PROGRAM Enter Enter manager Press Follow Press Press PROGRAM password STORE programming HOLD input r TRANSFER AUTO DIAL 2 Clearing the call records of each extension 1 extensionno O STORE AUTO DIAL 2 Printing the call records of each extension 1 extensionno STORE AUTO DIAL 3 Clearing the call records of all extensions 5 STORE e 1 To confirm the cleared date and time press the FWD DND Call Forwarding Do Not Disturb or MESSAGE button To return to the previous display press the same button again e 2 To move to the next or previous extension jack number press the SP PHONE NEXT or REDIAL PREV button respectively To move to another extension jack number press the AUTO ANS MUTE button one time and dial the desired number To move to another programme number 5 press the AUTO ANS MUTE button 2 times e 3 To move to another programme number 1 press the AUTO ANS MUTE button one time 136 User Manual 3 3 Customising Your PBX System Programming 3 3 Customising Your PBX System Programming 3 3 1 Programming Information You can change the default settings of your PBX according to your requirements Customisable programming items are shown below with the programme number in parentheses e System Speed Dialling Number 001 e System Speed Dialling Name 011 e DISA Security Co
6. ht 4 Press CO or Talk to the INTERCOM new party While hearing a call waiting tone gt es Talk to the On hook Off hook new party User Manual 55 1 4 During a Conversation 2 To hold the current call and then talk to the new party While hearing a call waiting tone CO D INTERCOM Press CO or INTERCOM Press HOLD Disregard this step if both parties are extensions While hearing a call waiting tone gt 4 lma g ne amp ne q J TOo TO Press Recall On hook hookswitch Call Hold feature number gt 4 Talk to the new party Git Talk to the new party SYD gt Off hook You may have to enter the Call Hold feature number after pressing the Recall nookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e An SLT user cannot transfer a new call while holding the current call To transfer the new call first park the original call using the Call Park feature then go on hook and off hook 56 User Manual 1 4 During a Conversation cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Call Waiting Tone Type Selection Default lt 155 oooost t til one UIT r E S MUIL eet a Answerin
7. While on hook i Live Call Screening Press red Live Call Screening 104 User Manual 1 8 Using User supplied Equipment Operation Flowchart The operations in the shaded areas can be performed in hands free mode PT Private Mode Hands free Mode During a conversation Call Waiting Tone Monitor GT No operation v Alert Tone On hook Stop Anewer Monitor Stop the monitor alert tone FLASH RECALL TED SP PHONE FLASH RECALL O Live Call O Screening TOR OR OR CD 1D SP PHONE paali 1 LCS Cancel LCS Cancel ORJ Press Press Live Call DO Press FLASH FLASH Screening or r RECALL OI RECALL SP PHONE g LCS Cancel or LCS Press Cancel SP PHONE MONITOR or Live Call 7 N Screening Off hook Stop Answer monitoring the call FLASH RECALL SP PHONE DO 1D Q ad LCS Cancel ree Screening Press FLASH RECALL Press Live Call Screening or LCS Cancel or SP PHONE D NY Off hook To hold the current call press the HOLD button User Manual 105 1 8 Using User supplied Equipment o e The Live Call Screening LCS button light shows the feature status as follows Off LCS is off Flashing green rapidly An alert tone is ringing Private mode only 1 Flashing green slowly Monitoring Red on LCS is on 1 The Direct Station Selection DSS button light flashes red slowly while monitoring 2 The DSS button light flashes red at moderate speed while an alert to
8. user sets the FWD Busy No Answer feature the FWD gt DND button light will keep flashing while on hook To stop the button from flashing go off J hook and enter 716 102 User Manual 1 8 Using User supplied Equipment cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb button Message button Voice Mail VM Transfer button or Direct Station Selection DSS button Screening Calls Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the call and choose whether to answer or not There are 2 methods available Default Hands free mode Hands free mode No SLT You can monitor the message automatically live through the telephone speaker Private mode You will hear the following alert tone while the caller is leaving a message 1s Before operating e Create a Live Call Screening LCS button e Select the mode either Hands free or Private e Set the LCS password e Set the LCS feature To set cancel the LCS password LCS LCS gt passion JS SS 2 password Off hook Enter 77 Enter LCS password 3 digits 2 times to set or one time to cancel CaS C Tone vy Enter On hook User Manual 103 1 8 Using User supplied Equipment To set LCS While on hook D Live Call gt LCS password Screening Press Live Call Enter LCS password Screening To cancel LCS
9. 155 Executive Busy Override Deny 91 153 Extension Feature Clear 95 153 Extension Lock 16 73 133 151 Extension Lock CANCEL ALL 123 Extension Password 40 114 125 Extension Password Set 123 External Feature Access EFA 100 153 F Feature Highlights 2 Feature Number Table 149 Feature Numbers 12 Fixed Buttons 15 Fixed Line SMS Terminal Support 3 FLASH RECALL 15 For Future Reference 7 Forwarding Your Calls Call Forwarding FWD 68 Forwarding Your Calls to a Voice Processing System Voice Mail Integration 101 Forwarding Your Calls to Built in Voice Message 78 FWD gt Call Forwarding FWD 68 FWD DND Call Forwarding Do Not Disturb 16 132 G General Call Hold 50 Group CO G CO 16 132 H Handset Headset Selection gt Headset Operation 65 Hands free Answerback 45 Hands free Operation 20 23 44 66 Headset Operation 65 HOLD 15 Hold Alarm Tone 161 Holding 50 Holding a Call 50 Holding in a System Parking Zone Call Park 52 HotLine 27 149 How to Follow the Steps 18 Icon Descriptions 13 138 Identifying Tones 157 If a Doorphone Door Opener is Connected 98 Ifa Host PBX is Connected 100 If a Voice Processing System is Connected 101 Incoming CallLog 108 Incoming Call Log Display Lock 73 Incoming Call Log in the Common Area CLEAR ALL 119 154 Indication Tones 161 INTERCOM 15 Intercom Call 20 149 J Joining an Existing Call Executive Busy Override 36 L Last Number
10. 2 and then hear a busy tone the called extension is 5 busy You can use the Automatic Callback Busy feature 38 User Manual 1 2 Making Calls 1 2 5 Switching the Calling Method Alternate Calling Ring Voice Extension users can choose whether to be alerted to incoming calls by ringing or by the caller s voice The calling extension can override this choice and use Ring the alternate method Ringing Default You can call the other party with a ring tone You will hear a ringback tone Voice calling You can talk to the other party immediately after hearing a confirmation tone You will not hear a ringback tone You will not be able to hear the other party s voice until he or she answers the call Ring To switch the calling method PT SLT After dialling an extension number gt Gs C Tone or R B Tone Enter Talk o e ifthe called party uses a single line telephone SLT Voice calling is not available N e Rotary SLT users cannot use this feature cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice User Manual 39 1 2 Making Calls 1 2 6 Using Your Calling Privileges at Another Extension Walking COS You can use your calling privileges class of service COS at another extension to override calling restrictions that have been set at that
11. 5 Tone 2 You can monitor the message Which service do you prefer when a through the telephone speaker calling party is recording a message Hands free mode in your mailbox Live Call Screening LCS Mode Set LI only ah alert oneds heard Private mode Oo e If there are only 3 lines in the PBX outside CO line numbers 4 through 8 cannot be used T e After the programme number is entered the programme title and the selection are on calls Alternate Receiving Ring Voice 4 2 Directly The party s voice is heard without ringing C2 displayed e After you have changed a setting the STORE button turns red and one beep is heard If the setting was invalid 3 beeps are heard Clearing Features You can reset the following features to their default settings This operation also cancels the AUTO ANS MUTE status of both the Hands free Answerback feature and the Room Monitor feature Feature E Line Preeren ouo Wong Outside CO Line Ringing Selection Call Waiting Tone Type Selection Tone 1 130 User Manual 3 1 Customising Your Phone Personal Programming To return features to default Personal Programming Data Reset PROGRAM AUTO DIAL PROGRAM gt HIP O STORE Press PROGRAM Enter Press STORE Press PROGRAM Confirming Your Own Extension Number Self extension Number Confirmation You can confirm your jack and extension number Display PT PROGRAM PROG
12. 5 Before Leaving Your Desk button or Message Ringer Lamp the corresponding button or lamp turns on when a message has been left You can also perform the following operations e You can record play or erase a personal BV OGM for your personal message area e The operator or manager can record play or erase a common BV OGM for the common message area Refer to 2 1 6 Recording Playing or Erasing Common BV Outgoing Messages e You can set incoming calls to be forwarded to your personal message area when you cannot answer them e You can leave a voice message in the personal message area of another extension even if the extension has not been set to forward incoming calls to its personal message area or even if no personal common BV OGM has been recorded Direct Message When a caller leaves a voice message using the Direct Message feature the voice message is automatically linked to the caller information including the extension number and name if stored in the Incoming Call Log e You can access the personal common message area from an outside telephone by using a preprogrammed voice message access code The code to enter differs depending on whether you are calling directly to an extension that is forwarded to the extension s message area or to the common message area or you are calling with DISA Call Log When viewing caller information you can see whether the caller left a voice message For more details refer
13. A PT user can play back the message by pressing the AUTO DIAL STORE button instead of going on hook To play back PT SLT X gt OO gt omno gt C gt 2 C Tone Off hook Enter 722 Dial common BV OGM Enter 2 Enter number 01 24 pp 4 J gt An SLT user can enter 0 instead of Confirm On hook the message o e The AUTO DIAL STORE button light shows the current status as follows Off You are recording a message or a message has finished playing Red on A message is playing e You can stop playback by pressing the AUTO DIAL STORE button User Manual 121 2 1 Control Features To erase PT SLT SSD gt ZZ omno gt gt ae Se C Tone Off hook Enter 722 Dial common BV OGM Enter 0 Enter On hook number 01 24 An SLT user can enter 0 instead of 122 User Manual 2 1 Control Features 2 1 7 Changing System Settings Using Programming Mode The operator or manager can set the following system features while in programming mode XP No SLT To continue PROGRAM prog ram m i ng AUTO DIAL O O p kep gt gt Press PROGRAM Follow procedure Press STORE Press PROGRAM z Adjusting the current date and time O0 date and time Date amp Time Set 1 Cancelling Extension Lock at all extensions Extension Lock CANCEL ALL Clearing the Live Call Screening LCS Password CH 2 extension no LCS Password Control
14. Manual 145 4 1 Troubleshooting 4 1 Troubleshooting 4 1 1 Troubleshooting cannot make calls using the telephone e The telephone is locked am Unlock your telephone t 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock Some features do not function e System management may restrict certain features am Consult your manager or dealer cannot make calls to other extensions e An idle or assigned outside CO line is being using a proprietary telephone PT seized The line seized when going off hook was changed in personal settings gt 3 1 2 Changing Personal Settings Using Programming Mode f this setting has been changed press the INTERCOM button after going off hook and then follow the instructions My new telephone does not function e The previous extension s settings have not been correctly cleared m Clear the settings and then programme your desired settings again t 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear 3 1 2 Changing Personal Settings Using Programming Mode 3 1 3 Customising the Buttons My PT does not have the button needed e Some models do not have certain feature buttons to perform a certain operation am Customise a flexible button to function as the desired button gt 3 1 3 Customising the Buttons m Enter the specified feature number instead of pressing th
15. Safety Instructions 4 Save 16 132 Saved Number Redial 30 Saving an Outside Phone Number for Redialling Saved Number Redial 30 Screening Calls Live Call Screening LCS Self extension Number Confirmation 131 Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS 32 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 117 75 76 128 136 114 160 96 153 103 166 User Manual Setting Features 129 Setting the Alarm Timed Reminder 87 Setting the Telephone According to Your Needs 87 Short Message Service SMS 3 Showing a Message on the Caller s Telephone Display Absent Message 71 Single CO S CO 16 132 SMS gt Short Message Service SMS 3 SP PHONE 15 Station Feature Clear gt Extension Feature Clear 95 153 Station Programme Clear gt Extension Feature Clear 95 153 Station Speed Dialling gt Personal Speed Dialling 26 149 Switching the Calling Method Alternate Calling Ring Voice 39 Switching the Time Service Mode Time Service 115 system Password 125 135 137 system Programming 137 140 system Speed Dialling 27 149 system Speed Dialling Name 011 System Speed Dialling Number 001 T Talking to 2 Parties Alternately Call Splitting 54 Talking to Another Party without Lifting the Handset Hands free Operation 66 Talking to Multiple Parties Conference 58 TAM gt Telephone Answering Machine TAM 46 Telephone A
16. Setting a password to each m OUA extension manager password ED Extension Password Set STORE Manager only 2 To continue SP PHONE AUTO DIAL extension password D STORE REDIAL User Manual 123 2 1 Control Features Recording or Playing Outgoing 6 L9 JLX Messages used by DISA UCD and 3 level AA X 0 To erase OGMs for Direct Inward System Access DISA Uniform Call Distribution UCD Outgoing Message OGM for DISA UCD gt AUTO DIAL 7 DISA UCD OGM 1 8 STORE 1 To record OGMs for DISA UCD AUTO DIAL 8 DISA UCD OGM 1 8 4 Record STORE 2 To play OGMs for DISA UCD 9 DISA UCD OGM 1 8 3 To record OGMs for 3 level Automated Attendant AA For 2 level AA AA no for 2 level F DISA OGM 0 9 suron 8 For 3 level AA Record AA no for 2 level i AA no for 3 level DISA OGM 0 9 DISA OGM 0 9 4 To play OGMs for 3 level AA For 2 level AA AA no for 2 level DISA OGM 0 9 For 3 level AA AA no for 2 level r AA no for 3 level DISA OGM 0 9 DISA OGM 0 9 10 124 User Manual 2 1 Control Features 1 Year 00 99 Month 01 12 Day 01 31 Day of the week 0 6 Sun Sat Hour 01 12 Minute 00 59 AM PM 0 1 2 The preprogrammed extension password can be used for the Walking COS feature and the Remote Extension Lock Feature Each extension s password must be unique 3 You can enter
17. Tologin To log out phone no CONF 4 times CONF O Cancel 0 1 All Calls extension no 0 2 Busy No Answer extension no 0 3 To Outside CO Line outside CO line access no outside phone no 4 Do Not Disturb DND 0 5 Follow Me your extension no 0 8 Follow Me Cancel your extension no 0 1 6 parameter 0 O 0 4 digit lock code 2 times 0 stored lock code 0 O 0 1 0 User Manual 151 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 5 5 Using Voice Messaging Built in Voice Message BV Recording Playing or Erasing Personal BV Outgoing Messages To record 1 0 To play back 2 0 To erase O 0 Forwarding Your Calls to Built in Voice Message To set 1 All Calls or 2 Busy No Answer 725 0 To cancel O Cancel 0 Leaving Playing or Erasing Voice Messages To leave a voice message using Direct 1 extension no 0 Message To play back all voice messages in a voice 2 0 message area To erase all voice messages in a voice O 0 message area 1 6 1 Paging All Extensions Group extension group no 1 8 External All Extensions amp External 1 6 2 Answering Denying a Paging Announcement To answer To refuse To accept 1 7 1 Setting the Alarm Timed Reminder To
18. Using User supplied Equipment 1 8 1 Ifa Doorphone Door Opener is Connected Calling to and from a Doorphone Doorphone Call Opening a Door Door Open Calling to and from a Doorphone Doorphone Call You can talk to a person at the door through the doorphone The extensions that are permitted to be called when a visitor presses the Call button on a doorphone are determined through system programming To call from the doorphone Doorphone 2100000 og0g00 Oooo Oooo OOOO OOOO 0000 im Press Call button for 1s To answer a Call from a doorphone PT SLT N Off hook To call a doorphone PT SLT D gt Goorphonene C Tone Off hook Enter 31 Dial doorphone number 1 4 98 User Manual 1 8 Using User supplied Equipment o e Enter 31 when Plan 2 or Plan 3 is selected as the numbering plan through system 5 programming e f no one answers a doorphone call within a specified time period ringing stops and the call is cancelled e Doorphones 1 and 2 or doorphones 3 and 4 cannot be used at the same time When one is in use you cannot have a conversation with the other Opening a Door Door Open You can unlock a door from your extension if enabled through system programming From an enabled extension PT SLT DS gt QE gt Gam 2 BS Off hook Enter 55 Dial door opener On hook number 1 4 From an extension that is on a call with a do
19. a conversation 1 mD J CO g CO saan ber h d CO INTERCOM Press HOLD Press CO or Talk to the Press HOLD INTERCOM other party Disregard this step if both parties are extensions 1 mD CO d D 4 4 C Tone INTERCOM Press CO or Talk to the INTERCOM original party Disregard this step if both The other party parties are extensions will be on hold During a conversation Le Ma amp es r es D Tone Press Recall Talk to the hookswitch other party Press Recall Talk to the original party hookswitch The other party will be on hold e e This feature is not available for calls from doorphones or paging announcements 8 54 User Manual 1 4 During a Conversation 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation a call waiting tone is heard through the speaker or handset when either an outside CO line call is received or another extension is letting you know that a call is waiting You must activate this feature to be able to use it Default Disable To set Call Waiting refer to 1 7 3 Receiving Call Waiting You can answer the second call by 1 disconnecting the current call 2 placing the current call on hold 1 To disconnect the current call and then talk to the new party While hearing a call waiting tone D CO
20. a conversation or while hearing a busy tone AUTO DIAL STORE Save Press AUTO DIAL Press Save STORE To dial Off hook Press Save To dial automatically Automatic Redial SP PHONE D MONITOR Press Save Press SP PHONE or MONITOR IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Save button User Manual TY No SLT 1 2 Making Calls 1 2 4 When the Dialled Party is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Camp on Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Joining an Existing Call Executive Busy Override Calling an Extension That Is Refusing Calls DND Override Reserving a Busy Line Automatic Callback Busy Camp on If a dialled extension or a desired outside CO line is busy you can set the Automatic Callback Busy feature Then when the extension or outside CO line becomes idle your telephone will ring automatically When you answer the callback ring e adialled extension becomes idle e adesired outside CO line that is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ring e for an outside CO line call the line is seized e for an intercom call the
21. and talk to the original party Press Recall hookswitch To leave a 3 party conference call PT SLT When you are talking with 2 extensions or one extension and one outside party v The other 2 parties can continue their conversation On hook o e 1 You may have to enter the Call Hold feature number after pressing the Recall x hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e 2 Enter 3 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e To return to the held call before the third party joins press the corresponding CO or INTERCOM button or press the Recall hookswitch e By pressing the CO button corresponding to an outside CO line that is not being used by the conference a proprietary telephone PT user can exit from the conference leaving the other 2 parties connected unless they are both on outside CO lines If the other parties are both on outside CO lines they will be disconnected User Manual 59 1 4 During a Conversation Leaving a Conference Call Unattended Conference The PT user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conve
22. area of the PT that is connected to the lowest numbered jack on the PBX and a Caller ID Indication Personal button will light Even if you answer a call you can log the caller s information by pressing the Caller ID Indication button during the conversation You can lock your personal area call log including caller information with associated voice messages so that other extensions cannot access your logged information Refer to 1 5 3 Preventing Other People from Using Your Telephone Extension Lock Caller information is also logged for unscreened transferred calls even if not answered In this case the caller information will be logged in the final destination s personal area cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit a Caller ID Indication Personal button Caller ID Indication Common button Caller ID Selection Personal button Caller ID Selection Common button or Message button Section 2 Operator Manager Operation This chapter shows the operator and the manager extension how to control the other extensions or the PBX Your PBX supports one manager extension jack 01 and one operator User Manual 113 2 1 Control Features 2 1 Control Features 2 1 1 Locking Other Extensions Remote Extension Lock 114 The operator or manager can lock or unlock an extension This feature is also Known as Remote Station Lock Control XP No SLT To lock unlo
23. called extension starts ringing automatically To set for both an outside CO line call and an intercom call PT SLT While hearing a busy tone Ce fF CE C Tone y Enter 6 On hook To answer a callback ring set for a busy extension PT SLT While hearing a callback ring A son 4 Off hook Talk User Manual 31 1 2 Making Calls To answer a callback ring set for a busy outside CO line PT SLT While hearing a callback ring SS Na aa phone no gt Off hook Dial outside phone Talk number 8 e f you do not answer the callback ring within 10 seconds 4 rings this feature will be 5 cancelled To cancel the callback ring Automatic Callback Busy Cancel PT SLT N Off hook Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS If the extension that you want to call is busy you can send a call waiting tone to inform the extension user that your call is waiting When the extension user hears this tone he or she can choose to put the current party on hold and talk to you PT SLT While hearing a busy tone after dialling an extension number 2 Enter 2 e If you hear a reorder tone after dialling an extension number this feature is not available for the other party s phone This feature is only available if the called extension on has set Call Waiting To set Call Waiting refer to 1 7 3 Receiving Call Waiting To answer a waiting
24. extension B has already set FWD to extension C and extension A tries to set FWD to extension B the setting is also denied jus Ley x FP p You can confirm the current FWD destination by pressing the FWD DND button while on hook cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb 1 5 Before Leaving Your Desk 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message If you are unable to answer calls you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone PT users when they call you The message you select can explain the reason for your absence and is also shown on the display of your PT every time you go off hook Gone Home At Ext Extension number Back at 6 Hour Minute aM or BM Out Until Month Day In a Meeting To set PT SLT SS C7 U5 P Extension no Hour 01 12 Minute 00 59 AM 0 PM 1 Month 01 12 Day 01 31 Off hook Enter 75 Enter required number gt SS Enter On hook An SLT user can enter 0 instead of To cancel PT SLT X gt GS D S S amp S Off hook Enter 75 Enter 0 Enter On hook An SLT user can enter 0 instead of User Manual 71 1 5 Before Leaving Your Desk To confirm Display PT ed Off hook 0 e The date order varies dependin
25. renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that cannot be easily guessed d Changing codes regularly e If you dial 4 digits or more when dialling an extension number the call will be disconnected When you dial an invalid extension number of 3 digits or less the call is redirected to the preprogrammed intercept destinations or disconnected according to system programming e CQ to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected e fthe DISA Automated Attendant AA service is used you can access the desired party simply by pressing a preprogrammed single digit number DISA AA number while or after hearing a DISA OGM or after a short beep AA menus can be up to 3 levels deep e If you enter an invalid security code 3 times consecutively the call will be disconnected automatically If you enter a DISA security code a second and third time dialling is not necessary cS Customising Your System e 3 3 2 System Programming DISA Security Code 512 User Manual 43 1 3 Receiving Calls 1 3 Rece
26. required number Enter On hook An SLT user can enter 0 instead of e If you press the Caller ID Indication Personal Common button during a conversation the 5 caller s information is logged regardless of this setting You can set logging of caller information in both the personal area and the common area at the same time User Manual 111 1 9 Using a Display Proprietary Telephone 112 I li New information of calls that you did not answer will be displayed first Information of answered calls is logged as old already viewed information A Caller ID Indication Personal Common button can be used to Inform you of calls logged in your personal area or the common area Store the information of an incoming call during a conversation and View caller information while on hook and call back a caller whose information is stored in your personal area or the common area A Caller ID Selection Personal Common button can be used to Display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information Display the number of logged calls while on hook and Inform you that the personal or common area call log is full If a Caller ID Indication Common button is not assigned to any PT when calls arrive at multiple PTs or via the DISA Intercept Routing feature caller information will be logged in the personal
27. the system password instead of the password of the extension connected to extension jack 01 manager password Ask your administrator or dealer for the manager password or system password 4 Extension numbers are displayed in the order of the jack numbers when you press the SP PHONE NEXT or REDIAL PREV button 5 Up to 32 messages DISA UCD max 8 3 level AA max 24 can be recorded A message can be up to 3 minutes long The total recording time of the PBX for DISA UCD OGMs is 3 minutes When an optional message expansion card for DISA UCD OGMs is added the total recording time of the PBX is increased to 6 minutes When the total time of all recordings becomes 3 or 6 minutes or more the PBX automatically stops recording Record messages using the handset not the Hands free microphone to reduce background noise 6 Before entering 9 go off hook 7 Delete Complete is shown on a display proprietary telephone PT While this message is shown you can enter 0 1 or 2 to erase record or play any OGMs for DISA UCD 8 The message is played back 9 While the message is being played back you can enter 0 1 or 2 to erase record or play any OGMs for DISA UCD or press the SP PHONE NEXT or REDIAL PREV button to start playing other OGMs for DISA UCD To exit programming mode after the message has played press the HOLD button and then the PROGRAM button or go off hook and then on hook 10 While the
28. 12 Enter 0 for AM Enter 1 for one time Enter On hook and minute 00 59 or 1 for PM or 2 for daily gt To cancel YD gt DO gt esine Off hook Enter 764 Dial extension number gt gt z762 gt Enter 762 Enter On hook User Manual 117 2 1 Control Features To confirm Display PT SY gt DOE gt s gt Off hook Enter 764 Dial extension Enter number gt moomo gt Oo E amp Enter 763 Enter On hook 118 User Manual 2 1 Control Features 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL The operator or manager can erase all caller information logged in the common No SLT To erase gt MOE gt mD He C Tone Enter 70 Enter On hook 9 e Caller information with associated voice messages is not erased by this operation gt 4 This feature is not available while someone is viewing caller information logged in the common area User Manual 119 2 1 Control Features 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area The call log in the common area can store up to 300 call records The operator or manager can select how new calls are treated when this call log is full either the newest call is disregarded i e not logged or the oldest call whose information has b
29. 3 92 SV STCMIGE OCI AI MMO caetecrstectstametiancrsdencvisctstnrpelaeueasianeesesisiaunetsssaaaianovieniamntcetsiedaiacuesesds 140 A APPENA a Eri 145 4 1 TROUBICSINO OUING e E E 146 4 1 1 Troubleshooting ee eee 146 4 2 Feature NUMDEF TADIG neierens E EE E rE 149 4 2 1 Feature Number Table cc cccccccceccscccecsecccseceeesececeesaeecseceeessesseeseeseeeseessessessesseesseess 149 4 3 RCS TUNE UNG TONES sisson a a aa Ei 157 4 3 1 ldent iyiNg TONGS soisissa un pEr eR ISE ES n Er EENET ESET EAE AONE EAEE RETETA n EEIE PENNE ERS 157 MOOK sarae o E 163 User Manual 9 10 User Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 11 1 1 Before Operating a Telephone 1 1 Before Operating a Telephone 1 1 1 Before Operating a Telephone What Kind of Telephone Can Be Used You can use a single line device such as a single line telephone SLT fax machine modem or wireless telephone or a Panasonic proprietary telephone PT such as the KX T7730 Some features may not be available depending on the telephone you are using If you are using a Panasonic PT with special feature buttons or a display Display PT or both follow the procedures that use feature buttons or the display for easy operation If you are using an SLIT follow the procedures that use specified numbers to acces
30. 3 Customising the Buttons Create or edit a 2 way Record button 2 way Transfer button or Direct Station Selection DSS button User Manual 107 1 9 Using a Display Proprietary Telephone 1 9 Using a Display Proprietary Telephone 1 9 1 Calling with the Incoming Call Log If your PBX receives caller information from the telephone company phone number and or caller name the PBX automatically logs this information each time you do not answer an outside CO line call You can view a log of unanswered calls later to see who called and when and use this information to call back the callers There are 2 types of call log areas available in the PBX One is the personal area which logs calls for each extension separately The other is the common area which logs calls to multiple extensions and calls via Direct Inward System Access DISA Intercept Routing Up to 20 calls can be logged in each personal area and up to 300 calls in the common area When the call log in the personal area is full new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the personal area call log Similarly when the call log in the common area is full new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the common area call log For more details refer to 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Lo
31. 9 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the COMMON Area cccccceeeeceeeeceeeseeeseeeeeeeeeaees 120 2 1 6 Recording Playing or Erasing Common BV Outgoing MeSSage s csecceseeeeeeeeees 121 2 1 7 Changing System Settings Using Programming Mode cccseeeeeeeeeeeeeeeeeeeeeneeeeees 123 3 Customising Your Phone amp PBX cccccsccseeseeeseeeeeeeenseeesesensenenesenees 127 3 1 Customising Your Phone Personal Programming scccssscseeseeeesseeeeneeseeseneeneesens 128 3 1 1 Customising Your Phone Personal Programming ccccceeeeseeeceseeeeeeeaeeseeeeseeesaeess 128 3 1 2 Changing Personal Settings Using Programming Mode cccsscccceseeeseeeeeeeeeseeeeees 129 3 1 3 CUSTOMISING the Buttons ccsiacieiaxecuivciceseiiuiaeitvaveiueinacuinsatandtwmwitniamvotuiaveseaadtawscituasaiuwavonmadas 132 3 2 Managing Call LOOS isomer ctasececsaccmeansusaeqstanetecaneocaeronsanestaneanessceksarneeqaraescasenseracsssneeseteet 135 SL FRCOUIPEIICING eee E ints 135 3 2 2 Printing and Clearing Call LOGS vnc dacinanvecwsanmiaduncdaneewstusinaadiendamnineakiwaianneaanemtbiwadewdunaae 136 3 3 Customising Your PBX System Programming sscceseceeseceeseeeseeeeseeeeeseeseseneess 137 3 3 1 Programming Information ccssiresiahessuntncarcnteasteusienianuinrsantiesindsteines Posie idisudiaaa eeswanbuatacndes 137
32. 95 1 7 9 Monitoring a ROOM ROOM MONItOL cccccecccseccceseeceeeeeeeeseeeesueeceueeseueeseeessueeseeessueetanes 96 1 8 Using User supplied EqQuipme nt ccccccsscceesceeeceeeceeeseeeeeeseeneeeneeonseeaseenseonssenssoneeones 98 1 8 1 Ifa Doorphone Door Opener is Connected c cece ceeccceeeeeeeeceeeeceeeeaueeseeessaeesauseseeesaaess 98 1 8 2 If a Host PBX iS CONNECHE cece cccc cc eeeceseeceeeeee cece cece eeseueeseueeeueessusesseeeseeesseeeseeeeas 100 8 User Manual 1 8 3 Ifa Voice Processing System is Connected ccccceeceeeeeeeeeeceeeeeeseeeeeeeeeeeeeaaeeeeeaaeeeeees 101 1 9 Using a Display Proprietary Telephone ccccscccseseeeeeeeeeeeeeeeeeeeeeeseeeaseaeaeeenseneaneneaes 108 1 9 1 Calling with the Incoming Call LOG cccceeccecceeeeeeeeeeeeeeeeeeeeeeeeeessaeeeeseaeeeeseaeeessaeeeeees 108 2 Operator Manager Operation ccssccsssceseseseecnseeeneseneseneeeeeeeees 113 2 1 Control Features isossa a a aa a EEA Ea 114 2 1 1 Locking Other Extensions Remote Extension LOCK ccccseecceeeeceeeeeeeeseeeeeeesaeess 114 2 1 2 Switching the Time Service Mode Time Service ccccccceccceeeeseeeceeeeceeeeseeeseeeesaeeeas 115 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 117 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR 1 lee ee ee ee ee eee ee eee 11
33. A OGM 1 3 level 3 level Dial 2 DISA Dial o Disa OGM 2 OGM 22 3 level Dial 3 DISA OGM 3 gt Dial 1 3 level DISA OGM 24 Dial 2 1 1 1 Before Operating a Telephone Easy Operation A Panasonic telephone that is equipped with a Navigator Key and a display helps you to access various features easily The Message Ringer lamp if equipped informs you of any calls or messages waiting Navigator Key Message Ringer Lamp In this manual Fixed Line SMS Terminal Support This PBX can route incoming calls sent from a Short Message Service SMS centre to specific single line telephones SLTs that support SMS SMS centre Telephone Company We recommend using SMS enabled Panasonic SLTs e Proprietary Telephone is abbreviated as PT 1 Single Line Telephone is abbreviated as SLT Proprietary Telephone with a Display is abbreviated as Display PT e The suffix of each model number is omitted e The following icons are used as hints and conditions throughout this manual lj i Hints c Conditions 1 In this manual proprietary telephone PT means an analogue proprietary telephone APT User Manual 3 Important Information 4 WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER WHEN RELOCATING THE EQ
34. G Cs res e sce sect eeces ete ce nen care ca staat sa eats eeect cg eeapmetantmntatucetaemceasasteccqgreanecae 50 1 4 3 Talking to 2 Parties Alternately Call Splitting cece cccccesseeeeeseeeeeeeeseeeeseeeeeseeeeeaees 54 1 4 4 Answering Call Waiting wiscssccvsencrdeincoursctdasunerenctorsamsanirs srscedsuumeeniauvossvoctimatowsaunineveeivdsvimadeas 55 1 4 5 Talking to Multiple Parties Conference ccc eeccceccceececeeeeseeeceeeseeseceeeeeueeseeeesaeesseesees 58 1 4 6 Muting a Microphone Microphone Mute cccccccsececeeeceeeceeeeeeeseceeeeeueeseeeeseeeseeesaes 64 1 4 7 Using the Headset Headset Operation cccccccecccesceceeceeeeceeeeseeeeceeeeeeeeseeeeseesseeesees 65 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation 66 1 4 9 Changing the Dialling Mode Pulse to Tone CONnVerSiOn cccccsesecceeeeeeeeeeeeeeeeneeeesaees 67 1 5 Before Leaving YOUN DOSK sc cosciicecsetieceesdceesincsncctecesteaccsiauiecocaecsdecusastucemaeesusuewecenwensteuaaus 68 1 5 1 Forwarding Your Calls Call Forwarding FWD cccccseecceeeeeceeeeeseeeeseeeeeseeeeseeeeeaaes 68 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message 06 71 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 0cceeeees 73 1 5 4 Leaving a Group LOG IN LOG OUL cccceeccceeeeeseeeeeeeeesaeeeeeeeeesseeees
35. Leaving Your Desk 1 5 Before Leaving Your Desk 1 5 1 Forwarding Your Calls Call Forwarding FWD Call FWD destination Extension Extension You can have your incoming calls forwarded to a specified destination The following methods are available All Calls All calls are forwarded to a specified extension regardless of the status of your extension Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy To Outside CO Line All calls are forwarded to an outside party if your extension is permitted through system programming The call duration is limited Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set your calls to be forwarded from the destination extension receive calls into your mailbox e You can set the Built in Voice Message BV feature number as the FWD destination to receive calls into one of the voice message areas e The destination of an extension s forwarded calls can call or transfer calls to the original extension FWD AIll Calls Incoming __ a ae call Sn a BN ne M lt Call or transfer a call Original FWD destination T e You can set the voice mail extension number as the Call Forwarding FWD destination to EE 68 User Manual 1 5 Before Leaving Your Desk To set cancel PT SLT F
36. M the operator manager s voice message access code must be entered e 3 When you are calling from an outside telephone after hearing dial tone 3 for 5 seconds the next message is automatically played back You can dial any function number 1 2 3 or 9 while confirming any message 82 User Manual 1 5 Before Leaving Your Desk Callers cannot put a call on hold by pressing the TRANSFER or HOLD button while recording a voice message If you enter a wrong voice message access code when trying to play back voice messages from an outside telephone the call will be disconnected after 10 seconds When playback is complete or you have no voice messages recorded the call will be disconnected after 5 seconds When you erase voice messages the caller s information is erased simultaneously The MESSAGE button light or Message Ringer Lamp shows the current status of the voice message area as follows Off No voice messages or old voice messages only Red on New voice messages If your telephone has no MESSAGE button or Message Ringer Lamp you cannot tell by looking whether there are new voice messages If anew voice message has been recorded you will hear dial tone 4 when going off hook Dial Tone 4 innin When the remaining recording time for the PBX is less than 5 minutes or when 125 voice messages have been recorded the display informs you that the voice message area is full and you hear dial tone 5 when going off h
37. NS User Manual KX TEM824CE and the KX TES824PD KX TEM824PD are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries C The KX TES824E the KX TES824NE the KX TES824GR the KX TES824CE Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http doc panasonic de Contact Panasonic Services Europe GmbH Panasonic Testing Centre Winsbergring 15 22525 Hamburg F R Germany User Manual 5 Attention 6 Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight If you are having problems making calls to outside destinations follow this procedure to test the outside CO lines 1 Disconnect the PBX from all outside CO lines 2 Connect known working single line telephones SLTs to those outside CO lines 3 Make a call to an ext
38. PROGRAM O Press PROGRAM User Manual 139 3 3 Customising Your PBX System Programming 3 3 2 System Programming System Speed Dialling Number 001 You can store frequently used phone numbers for convenient dialling To end J CCDC gt Ge gt gt phone ne gt STORE gt GENDD Enter 001 Press NEXT Dial system Dial phone Press STORE Press END speed dialling number number 00 99 max 32 digits To continue NEXT Jom PREV Press NEXT Press PREV SELECT Press SELECT e e f the desired number is more than 32 digits divide the number and store it into more than one speed dialling number e X FLASH RECALL PAUSE SECRET INTERCOM and CONF can also be stored e f you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 0 81 88 If you need to enter an account code when making outside CO line calls you can enter the feature number and specified account code after the outside CO line access number lt Example gt oe SECRET Se 9 0 xx 1234 if 123 4567 Automatic line Account code Account code Phone number access number feature number For New Zealand 1 or 9 140 User Manual 3 3 Customising Your PBX System Programming System Speed Di
39. RAM O Press PROGRAM Enter 6 Press HOLD Press PROGRAM a e You can also confirm your extension number by pressing the key 2 times X X while on hook Every time you press the key the display switches between date month day day month and time date month day day month year day of the week and extension number and extension name if stored User Manual 131 3 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons You can customise the flexible CO buttons Direct Station Selection DSS buttons Programmable Feature PF buttons and MESSAGE buttons on your proprietary telephone PT and DSS Console by assigning the following features to them For example if your telephone has more CO buttons than the number of outside CO lines connected to your PBX you can customise unused CO buttons by assigning them to be One touch Dialling buttons To continue Tt PROGRAM C0 085 55 2 AUTO DIAL PROGRAM input STORE Press PROGRAM Press CO DSS Follow Press STORE Press PROGRAM PF or MESSAGE programming input a Programmable Button Button Single CO S CO Programming Input LO outside CO line no 1 8 Group CO G CO CE outside CO line group no 1 8 Other CO O CO x Direct Station Selection DSS C1 extension no One touch Dialling C2 4 desired no max 24 digits Conference Message 3 FWD DND Call Forwardin
40. Redial 29 149 LCS Cancel 17 133 LCS Password Control 123 LCS gt Live Call Screening LCS 103 Leaving a Conference Call Unattended Conference 60 Leaving a Group Log in Log out 74 Leaving a Message Waiting Indication Calling Back a Caller Who Left an In dication Message Waiting 33 Leaving Playing or Erasing Voice Messages 79 Line Preference Incoming 129 Line Preference Outgoing 129 Live Call Screening LCS 17 108 133 154 Live Call Screening LCS Mode Set 130 Locking Other Extensions Remote Extension Lock 114 Log in Log out 16 74 133 151 Lunch 17 132 Making Calls 20 Making Answering a Paging Announcement 84 Manager Password 125 135 137 Managing Call Logs 135 MESSAGE 15 Message 16 132 Message for another extension 16 133 Message Waiting 33 150 Message Waiting for Another Extension Lock 36 Microphone Mute 64 MONITOR 15 Monitoring a Room Room Monitor 96 Muting a Microphone Microphone Mute 64 N Navigator Key 16 Night 17 132 O One touch Dialling 16 25 132 One touch Transfer 48 Opening a Door Door Open 99 Operation 11 Operator Call 21 149 Operator Manager Operation 113 Originating a 3 party to 5 party Conference Call 5 party Conference 61 Other CO O CO 16 132 Outgoing Message OGM for DISA UCD 41 124 Outside CO Line Group Access 22 149 Outside CO Line Ringing Selection 129 P Paging 84 Paging and then Transferring a Call 85 User Manual 165 I
41. SSAGE MESSAGE O O D gt RNN gt 4 Message for Message for another extension another extension Press MESSAGE or Off hook Press MESSAGE or Talk Message for another Message for another extension until the desired extension extension is displayed The message is cleared after the conversation To cancel all message waiting indications left at your extension PT SLT SD om gt We ww g D Tone C Tone Off hook Enter 70 Enter 0 Enter On hook An SLT user can enter 0 instead of 34 User Manual 1 2 Making Calls To cancel all message waiting indications left at another extension S l om gt gt Caw gt ap HR D Tone C Tone Off hook Enter 70 Enter 3 Dial extension number Enter On hook To lock unlock message waiting indications PT SLT Clock code gt Tork code Lock WN gt ZG gt gt a awe C Tone y lock code MONER Off hook Enter 70 Enter lock code 4000 9999 Enter On hook 2 times to lock or one time to unlock An SLT user can enter 0 instead of User Manual 35 1 2 Making Calls 36 You can lock message waiting indications so that other extensions cannot confirm call back or clear message waiting indications left at your extension Message Waiting for Another Extension Lock The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL Even while this lock is on you can confirm call bac
42. Settings Using Programming Mode You can perform the following while in programming mode Setting Features Clearing Features Confirming Your Own Extension Number Self extension Number Confirmation Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customised setting Notice Default settings may vary depending on your country area For more details consult your dealer To continue PROGRAM anonn PROGRAM D gt programme pe O p number aoe Press PROGRAM Follow programme Press STORE Press PROGRAM number GD Drome o o Which line do you prefer to seize An idle outside CO line when you go off hook to make a call Line Preference Outgoing 1 3 outside CO line no An assigned outside CO line 1 8 Which line do you prefer to answer lla ringing line when you go off hook Line Preference Incoming 2 3 outside CO line no An assigned outside CO line 1 8 From which outside CO lines do you want to receive calls at your 3 4 H a a l lines extension outside CO line no Outside CO Line Ringing _Q Selection 1 8 Ring all outside CO lines User Manual 129 3 1 Customising Your Phone Personal Programming How do you prefer to receive intercom _ Ringing Tone Call Which call waiting tone do you prefer Call Waiting Tone Type Selection
43. UIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN INSTALLED ACCORDING TO APPLICABLE REGULATIONS TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH ANY EXTERNAL CONNECTORS OF THE UNIT Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning Do not use a telephone in the vicinity of a gas leak to report the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire as they may explode Dispose according to local regulations SAVE THESE INSTRUCTIO
44. WD DND Dy m Off hook Press FWD DND or enter 71 destination extension no cD outside CO gt outside line access no phone no aaa Max 32 digits Dial destination extension number Or dial outside CO line access number and then outside phone number To set cancel from another extension PT SLT FWD DND D m Off hook Press FWD DND or enter 71 E Enter your P gt evetsionne gt Dial your extension number CO Cancel 1 Al Calls C2 Busy No Answer C3 To Outside CO Line Enter required number For Cancel go on hook directly after entering O gt g C Tone S Enter On hook CE Follow Me Follow Me Cancel Enter 5 or 8 y On hook An SLT user can enter 0 instead of User Manual 69 1 5 Before Leaving Your Desk 70 The FWD DND button light shows the current status as follows Off Neither feature is set Red on Do Not Disturb DND mode Flashing red slowly FWD mode If a proprietary telephone PT user sets the FWD Busy No Answer feature the FWD DND button light will keep flashing while on hook To stop the button from flashing go off hook and enter 716 A call can only be automatically forwarded one time In the example below extension A s calls are being forwarded to extension B If extension B tries to set FWD to extension C the extension B user hears a reorder tone and the setting is denied If
45. X 55 Answering Calls 44 Answering Hands free Hands free Answerback 45 Answering Denying a Paging Announcement 86 Appendix 145 AUTO ANS Auto Answer MUTE 15 AUTO DIAL STORE 15 Automated Attendant AA 43 Automatic Callback Busy Camp on Automatic Callback Busy Cancel 32 Automatic Line Access 21 149 Automatic Redial 29 30 Background Music BGM 92 Basic Calling 20 Before Leaving YourDesk 68 Before Operating a Telephone 12 BGM gt Background Music BGM 92 BSS gt Busy Station Signalling BSS 32 Built in Voice Message BV 2 75 152 Busy Station Signalling BSS 32 155 Busy Tones 160 BV gt Built in Voice Message BV 75 C Call Forwarding FWD CallHold 50 Call Hold Retrieve 51 150 Call Park 52 150 Call Park Retrieve 53 Call Pickup 46 150 155 Call Pickup Deny 47 150 Call Splitting 54 Call Transfer 48 Call Waiting 55 90 151 153 Call Waiting Tone 161 100 31 155 68 151 164 User Manual Calling an Extension That Is Refusing Calls DND Override 38 Calling an Outside Party 21 Calling Other Extensions 20 Calling to and from a Doorphone Doorphone Call 98 Calling with the Incoming Call Log 108 Changing Personal Settings Using Programming Mode 129 Changing System Settings Using Programming Mode 123 Changing the Dialling Mode Pulse to Tone Conversion 67 Checking the Time Service Mode 94 Clearing Features 130 Clearing Features Set at Your Extension Extension Fea
46. ack a caller Used to inform you of calls logged in your personal area store the information Caller ID Indication Personal of an incoming call during a conversation and view caller information while on hook and then call back a caller Used to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform you that the common area call log is full Caller ID Selection Common Used to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform you that the personal area call log is full 2 way Record Used to record a conversation into your own mailbox 2 way Transfer Used to record a conversation into the mailbox of a specified extension Caller ID Selection Personal Used to listen while a caller is leaving a message in your voice mailbox and if Live Call Screening LCS desired intercept the call Used to stop monitoring your own voice mailbox while a caller is leaving a LCS Cancel message or stop the alert tone heard in Private mode while a caller is leaving a message Voice Mail VM Transfer Used to transfer a call to the mailbox of a specified extension User Manual 17 1 1 Before Operating a Telephone 18 How to F
47. al 1 1 Before Operating a Telephone Your Extension Number If you use a Panasonic display PT you can confirm your own extension number by pressing the X key 2 times XX while on hook or by accessing personal programming For more details refer to 3 1 2 Changing Personal Settings Using Programming Mode Using a Navigator Key Volume Key depending on the type of your PT The Navigator Key can be used to control display contrast and volume or to search for items using the display Press the Navigator Key Volume Key in the desired direction The contrast or volume level and the items displayed will change as follows Navigator Key Volume Key Up Up Level increases Level increases Left Right Down Down Level decreases Level decreases Examples The displays and the illustrations shown throughout this manual as examples are of a telephone connected to the KX TES824 KX TEM824 Restrictions Features that have been restricted through system programming will not be available at your extension Icon Descriptions The following icons are used frequently throughout this manual This feature cannot be used with an D Seize an outside CO line by doing SLT E one of the following CD 9 Co Press a CO button CD e Dial the automatic line access f Fail outside number 9 0 See Programming for related CO line programming if necessary group no Note For New Ze
48. aland the automatic line access number may be either 1 or 9 Dial the outside CO line group access number 8 and outside CO line group number User Manual 13 1 1 Before Operating a Telephone NS Go off hook by doing any of the following 2 Lift the handset Press the SP PHONE button Press the MONITOR button To start talking lift the handset Press the Call button on the Doorphone 000000 000000 000000 000000 200000 Go on hook by doing any of the Press the Recall hookswitch briefly g following p e Hang up Pee e Press the SP PHONE button Press the MONITOR button z Enter the required number e desired no S lt Example gt Enter the account code You will hear a busy confirmation Dial an extension number 3 dial ring or ringback tone B Tone Busy Tone C Tone Confirmation Tone D Tone Dial Tone R B Tone Ringback Tone Dial an outside telephone number Dial an extension number or outside outside phone no 14 User Manual 1 1 Before Operating a Telephone When You Use a Panasonic Proprietary Telephone If you use a Panasonic PT or DSS Console you will be able to use some of the useful feature buttons described below These buttons simplify certain operations The illustrations below may differ from the actual buttons on your telephone Fixed Buttons CO SP PHONE DO Used to access an outside CO line or pisa Used to select handset or hands free co outsi
49. alling Name 011 You can store the name associated with each speed dialling number These names are displayed when making calls using the System Speed Dialling feature To enter characters refer to Entering Characters ED COCOCD gt D gt mee gt gt STORE gt C Enter 011 Press NEXT Dial system Enter name Press STORE Press END speed dialling max 16 number 00 99 characters To continue NEXT lt gt PREV Press NEXT Press PREV SELECT Press SELECT DISA Security Code 512 You can assign required Direct Inward System Access DISA security codes if Trunk Security or All Security is selected in DISA Security Mode 511 To end J coc gt GED gt gt Cecurty code gt GORE gt GED Enter 512 Press NEXT Enter code Enter security code Press STORE Press END number 1 4 4 10 digits To continue NEXT o gt _PREV Press NEXT Press PREV Press SELECT User Manual 141 3 3 Customising Your PBX System Programming e WARNING RS There is a risk that fraudulent telephone calls will be made using the Outside to fF Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that can
50. aueeesaeeessueessaeeeseeeenaaes 74 1 5 5 Using Voice Messaging Built in Voice Message BV cccssscccsseeeseeeeeeeseeseeeeeeeeeesaes 75 1 6 Making Answering a Paging Announcement sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 84 OA MUN e E E E aeeaen pence ueen ecoeaeesart ween dnoabe reece 84 1 6 2 Answering Denying a Paging ANNOUNCEMENT ccccceececseeeeeeeeecseeeeseeeeseeeeeneeeesaeeeesaaes 86 1 7 Setting the Telephone According to Your N S ccccesseesesseeeeseeeeeeeeeeseeeenseeeenenes 87 1 7 1 Setting the Alarm Timed Reminder ccccccceececeecceeeeceeeceeeeceeeseuseseeeeeeeseeeseesaeeesees 87 1 7 2 Refusing Incoming Calls Do Not Disturb DND 0c ecceceeeeceeeeeeeeeseeeeesaeeeeseeeeeaaes 89 1 7 3 Receiving Call Waiting cncctnaciessanesiavecsencedasmsinanetaaieedestuniuscovsectaitecedectuinesteapetvnieeuesmntuluedees 90 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 91 1 7 5 Turning on the Background Music BGM cccccsseceeeeeeeeeeeeeeeeeeeeeeeeaeeesaeeeeeaeeeseeesaees 92 1 7 6 Protecting Your Line against Notification Tones Data Line Security cccecceseeeeeee es 93 1 7 7 Checking the Time Service Mode ccccccseccceeecceseeceeeeceeeeeeeueeenseeesseeeessueesseeesneesessaes 94 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear cccccceeeseeeeeees
51. ber Table Feature While a dial tone is heard Numbering Additional Number Screening Calls Live Call Screening LCS To set the LCS password 3 digit LCS password 2 times To cancel the LCS password stored LCS password 1 9 1 Calling with the Incoming Call Log To erase all caller information in the personal area To disregard the newest call in the O personal area To overwrite the oldest call in the personal 1 area To set logging of caller information when 1 Personal area or 2 Common answering a Call area 0 To cancel logging of caller information O Cancel 0 when answering a call 2 1 2 Switching the Time Service Mode Time Service To set Day Night Lunch 1 2 3 To cancel O 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call gt To set extension no 76 hour minute 0 AM 1 PM 1 one time 2 daily Tocancel extension no 76 2 To confirm extension no 76 3 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL To erase 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area gt To disregard the newest call To overwrite the oldest call 154 User Manual 4 2 Feature Number Table Feature While a dial tone is
52. call refer to 1 4 4 Answering Call Waiting 32 User Manual 1 2 Making Calls Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Leaving a Message Waiting Indication Message Ringer Lamp When the called extension is busy or does not answer a your call you can leave a notification so that the called Yy party may call you back a button light Calling Back a Caller Who Left an Indication When you receive a message waiting indication the MESSAGE Message for another extension button light or Message Ringer Lamp will light You can call back the caller simply by pressing the lit MESSAGE Message for another extension button Leaving a Message Waiting Indication To leave a message waiting indication When the called extension is busy or does not answer Press MESSAGE To leave cancel a message waiting indication PT SLT 1 Leave desired a GE gt com P1 Ew 2 Off hook Enter 70 Enter 1 to leave Dial desired Enter On hook or 2 to cancel extension number An SLT user can enter 0 instead of User Manual 33 1 2 Making Calls To cancel a message waiting indication using the MESSAGE button desired MESSAGE MESSAGE GT N gt 6 Off hook Dial desired Press MESSAGE 2 times On hook extension number Calling Back a Caller Who Left an Indication To check a received message and call back Display PT While on hook ME
53. ck Extension Lock Press Extension Lock 0 e This feature overrides the Extension Lock feature If Extension Lock has already been set c by the extension user and this feature is set afterwards the extension user cannot cancel the lock Only the operator or manager can cancel the lock e The Extension Lock CANCEL ALL feature can cancel all locks placed on extensions using this feature Refer to 2 1 7 Changing System Settings Using Programming Mode e This operation can be performed only if the operator or manager has set the extension password of the corresponding extension Refer to 2 1 7 Changing System Settings Using Programming Mode cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Extension Lock button User Manual 2 1 Control Features 2 1 2 Switching the Time Service Mode Time Service The PBX can be programmed to make and receive calls differently in each time service mode day night and lunch The time service mode can be set to be changed manually manual mode or automatically at preprogrammed times automatic mode through system TY No SLT programming Even if automatic mode has been selected the operator or manager can change the current time service mode manually To change the time service mode manually Day Night Lunch OR 1E X gt gt C2 E no S ee Off hook Press Day Night or Lunch or On hook enter 781 to 783 as you de
54. d an EFA External Feature Access signal to the telephone company or host PBX to access external features User Manual 15 1 1 Before Operating a Telephone CONF Conference VOICE CALL Used to establish a 3 party or 5 party VOrOE CARI Used to answer an intercom call conference call automatically FWD DND Call Forwarding Do Not PROGRAM Disturb PROGRAM Used to enter and exit programming Used to set the FWD or DND feature for O mode the extension Navigator Key Volume Key Programmable Feature PF Used to adjust the volume of the speaker a Located in the right column of the CO handset and headset and the display Oe button array on certain telephones or on contrast or to select desired items the DSS Console Used to access a preprogrammed feature Mostly used asa One touch Dialling button Customised Buttons Throughout this manual when the name of a button is written in parentheses such as G CO this means that it is a flexible button that has been customised To customise flexible buttons refer to 3 1 38 Customising the Buttons Customised Button Single CO S CO Used to access a specified outside CO line for making or receiving calls Used to access an idle outside CO line in a specified outside CO line group Group CO G CO for making calls Incoming calls from outside CO lines in the assigned outside CO line group arrive at this button Used to access an idle outside CO line for ma
55. de 512 e DISA Security Code Digits 530 Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone PT with a display e g KX 1T7730 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In order to perform programming your extension must be idle on hook and holding no calls List Before programming decide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records that contain all dealer performed system programming If necessary you can request copies of these records to confirm the available facilities and features User Manual 137 3 3 Customising Your PBX System Programming Icon Descriptions PREV PREVIOUS Oe OR a a ee a ee g a _ 138 User Manual 3 3 Customising Your PBX System Programming Procedure The basic steps are shown below 1 To enter programming mode PROGRAM O gt CRIED gt mager password Press PROGRAM Enter Enter manager password 2 To programme You can enter each programme number 3 digits 3 To exit programming mode
56. de CO line group when making or operation receiving a call The button s preprogrammed Outside CO Line Access method determines which line is selected Can also be customised as a feature button AUTO DIAL STORE Used for System Speed Dialling Saved Number Redial playing back personal common BV outgoing messages OGMs used by the Built in Voice Message BV feature and storing programme changes REDIAL Used to redial the last number dialled PAUSE Used to insert a dialling pause in a stored number AUTO DIAL PAUSE MESSAGE Used to leave a message waiting indication call back the party who left a message waiting indication or play back voice messages This button is provided with an LED Light Emitting Diode except for on KX T7700 series telephones With KX T7700 series telephones the Message Ringer Lamp is lit when a message waiting indication is left at your extension INTERCOM MONITOR N Used to make or receive intercom calls P Used to select hands free dialling and monitor operation REDIAL MESSAGE O a Used to answer an intercom call TRANSFER Used to transfer a call to another party automatically in hands free mode or to mute the built in microphone during a conversation E AUTO ANS Auto Answer MUTE TRANSFER HOLD FLASH RECALL Used to place a call on hold PEAS ACOE Used to disconnect the current call and O make another call without hanging up or to sen
57. e If the telephone is off hook at the time an alarm is scheduled to ring the alarm will start after the telephone goes on hook again 88 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 2 Refusing Incoming Calls Do Not Disturb DND You can set your telephone to prevent incoming calls from ringing at your telephone This can be useful in situations where you do not want to be disturbed for example during a meeting To set cancel PT SLT FWD DND AN gt LA se gt of Q a C701 0 cancel C Tone Off hook Press FWD DND Enter 4 to set Enter On hook or enter 71 or 0 to cancel An SLT user can enter 0 instead of o e The FWD DND Call Forwarding Do Not Disturb button light shows the current status as follows J Off Neither feature is set Red on DND mode Flashing red slowly FWD mode e f your extension has set this feature calling extensions will hear a DND tone If this feature is set the FWD feature does not function e Extensions can override this feature and call extensions in DND mode DND Override if they are allowed to do so through system programming e Outside CO line calls can be received at your extension but the telephone will not ring The corresponding CO button will flash when an outside CO line call is received and you can answer the call by pressing this button e Even if this feature is set timed reminder alarms and hold recal
58. e outsid i DD R gt gt k Off hook Press O CO Dial outside phone Talk number 22 User Manual 1 2 Making Calls o e The Single CO S CO and Group CO G CO button lights show the current status as a follows Off The line is idle Green on You are using the line Red on Another extension is using the line S CO or other extensions are using all outside CO lines in the outside CO line group G CO e Emergency Call You can dial preprogrammed emergency numbers after seizing an outside CO line without any restrictions e You can press the S CO or G CO button without going off hook first e You may be restricted from making calls to certain outside parties If you have questions about your calling restrictions consult your manager or dealer e To make a call to another party without going on hook press the FLASH RECALL button Pressing the button will re access the outside CO line and provide an external on dial tone You can dial the new phone number without going on off hook e Hands free Operation You can make an outside CO line call and have a conversation in hands free mode using the SP PHONE button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Line Preference Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create o
59. e Call Hold feature number after pressing the Recall hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your J j PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e 2 Enter 59 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 3 Enter 5 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e The CO or INTERCOM button light shows the current status as follows General Call Hold mode Flashing green slowly You have a call on hold Flashing red slowly Another extension has a call on hold Exclusive Call Hold mode Flashing green at moderate speed You have a call on hold Red on Another extension has a call on hold e Hold Mode Change proprietary telephone PT only Pressing the HOLD button again while a call is on hold switches the status from General Call Hold mode to Exclusive Call Hold mode or vice versa e You cannot hold doorphone calls a PT user can hold one intercom call and multiple outside CO line calls To hold multiple T e An SLT user can hold either one intercom call or one outside CO line call at a time while on calls use the Call Park feature Holding in a System Parking Zone Call Park You can put a call on hold in a common parking zone o
60. e feature button gt 1 1 1 Before Operating a Telephone When I try to make an outside CO line e The telephone is locked call hear a reorder tone or the display shows Restricted am Unlock your telephone t 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock e Toll restriction is activated am Consult your manager or dealer e An account code is required f 1 2 6 Using Your Calling Privileges at Another Extension Walking COS Using an Account Code Account Code Entry in 1 2 1 Basic Calling 146 User Manual 4 1 Troubleshooting cannot make an outside CO line call using a One touch Dialling button or Speed Dialling During a conversation with an outside party the call was disconnected The Redial feature does not function cannot access computer services telephone banking etc Computer or fax machine communication was interrupted cannot send a call waiting tone to the dialled extension forgot my extension password Music started playing through the telephone s speaker want to prevent a number that is stored in memory from being displayed when making a call An outside CO line access number was not stored with the phone number mm An Outside CO line access number is required for outside CO line calls 1 2 1 Basic Calling 3 1 3 Customising the Buttons The specified tim
61. e limit has run out IF 1 4 1 Transferring a Call Call Transfer 1 4 5 Talking to Multiple Parties Conference m Consult your dealer about extending the time limit if necessary The stored number is more than 64 digits long or is an extension number amp 1 2 3 Redialling m Redialling can only be used with outside CO line numbers of 64 digits or less A tone signal is required and your outside CQ line is set to Pulse gt 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion mm Change the dialling mode An indication tone may have interrupted communication gt 1 7 6 Protecting Your Line against Notification Tones Data Line Security am Set your line to not receive signalling tones The other party has not set the Call Waiting feature Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS 1 4 4 Answering Call Waiting 1 7 3 Receiving Call Waiting The other party has set Data Line Security 8 1 7 6 Protecting Your Line against Notification Tones Data Line Security m ASK your manager to assist you fe 2 1 7 Changing System Settings Using Programming Mode This is Background Music BGM amp gt 1 7 5 Turning on the Background Music BGM am urn off the music by entering 1 while on hook mm ASK your manager or dealer to set your extension not to play music when 1 is entered while on hook am Conceal the number 8 3 1 3 Custo
62. e set in advance to allow monitoring To set At the monitored telephone S gt OS5 gt O gt wm i fo C Tone MUTE Off hook Enter 735 Enter 1 Enter On hook Press AUTO ANS MUTE To monitor SP PHONE AUTO ANS gt extension no Press Press Dial monitored SP PHONE AUTO ANS MUTE extension number MUTE Room monitoring starts To monitor through a doorphone SP PHONE AUTO ANS gt Go gt Press Press Enter 31 Dial monitored SP PHONE AUTO ANS MUTE doorphone number 1 4 MUTE Monitoring starts 96 User Manual 1 7 Setting the Telephone According to Your Needs To talk with a person in the monitored room AUTO ANS MUTE X Press AUTO ANS MUTE or go off hook To cancel a monitor At the monitored telephone D gt DT gt WwW gt Off hook Enter 735 Enter 0 Enter On hook To stop a monitor temporarily while on hook At the monitored telephone AUTO ANS MUTE Press the AUTO ANS MUTE button to start room monitoring again Press AUTO ANS MUTE o e Enter 31 when Plan 2 or Plan 3 is selected as the numbering plan through system programming Ss e You can monitor using a PT with an AUTO ANS MUTE button or a single line telephone SLT with a MUTE button e The AUTO ANS MUTE button light shows the current status as follows Off Not set Flashing red Set Ready for monitoring User Manual 97 1 8 Using User supplied Equipment 1 8
63. een viewed is overwritten by the newest call The Caller ID Selection Common buiton lights when the call log in the common area is full No SLT To disregard the newest call overwrite the oldest call in the common area call log 2 Disregard J X gt GGU gt gt me amp Overwrite C Tone Off hook Enter 737 Enter 2 to disregard Enter On hook or 3 to overwrite ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Caller ID Selection Common button 120 User Manual 2 1 Control Features 2 1 6 Recording Playing or Erasing Common BV Outgoing Messages If an optional voice message card is installed in the PBX the operator or manager can record play or erase a common Built in Voice Message BV outgoing message OGM in the common message area When an outside CO line call is automatically directed to the common message area or when a Direct Inward System Access DISA call is redirected to the common message area via Intercept Routing the caller will hear a common BV OGM and can leave a voice message To play back or erase the voice message refer to 1 5 5 Using Voice Messaging Built in Voice Message BV To record PT SLT DD gt GW gt ommno gt GD gt GH 2 p gt C Tone Off hook Enter 722 Dial common BV OGM Enter 1 Enter number 01 24 An SLT user can enter 0 GT instead of gt gt 4 gt Record On hook a message
64. election DSS button 20 User Manual 1 2 Making Calls To call the operator Operator Call You can easily call the extension assigned as the operator extension PT SLT D gt 2 Off hook Enter 0 or 9 o e The default operator call number varies depending on your country area 5 For more details consult your dealer Calling an Outside Party There are 4 methods of seizing an outside CO line Use whichever method you prefer unless requested by your manager to use a specific method Choose one of the following methods To select an idle outside CO line automatically Automatic Line Access PT SLT outside i gt gt C4 Off hook Enter automatic line Dial outside phone Talk access number number For New Zealand 1 or 9 e e The default automatic line access number varies depending on your country area For more details consult your dealer User Manual 21 1 2 Making Calls To select an idle outside CO line in the specified outside CO line group automatically Outside CO Line Group Access PT SLT DO G CO N gt p gt poem outside CO gt Off hook Press G CO or dial outside Dial outside phone CO line group access number number and then outside CO line group number 1 8 To select a specified outside CO line EA RNN gt TT EA no gt 4 Off hook Press S CO Dial outside phone Talk number To select an idle unassigned outside CO lin
65. ends the extension number to the Voice Mail port To set or cancel enter 91 or 90 respectively after pressing the FWD DND button or entering 71 Setting B default sends 6 followed by the extension number 6 is used by a Panasonic KX TVP series VPS to force the VPS port into voice mail service To set or cancel enter 92 or 90 respectively after pressing the FWD DND button or entering 71 For more details ask your manager or dealer T e If your PBX has a Panasonic VPS connected using Inband DTMF integration your PBX on To listen to messages PT SLT MESSAGE LOR gt voice mail S extension no COR C7 JU8 JL4 Ji Off hook Press MESSAGE dial voice mail extension number or enter 784 An SLT user can enter 7840 instead of 784 To transfer a call to a mailbox APT Integration only During a conversation D DSS DO Voice Mail gt D Transfer d e si re d extension no Press Voice Mail Press DSS or dial desired Transfer extension number e If your VPS supports APT Integration you can also transfer received outside CO line f calls to a mailbox so that calling parties can leave messages If you create a Voice Mail EE Transfer button on your phone you can transfer calls to a desired extension without having to enter the mailbox number Voice Mail Transfer The maximum recording time for caller messages depends on the VPS e e If a proprietary telephone PT
66. ernal destination using those SLTs If a call cannot be carried out correctly there may be a problem with the outside CO line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the outside CO lines until it has been serviced by an authorised Panasonic Factory Service Centre Never attempt to insert wires pins etc into the vents or holes of this unit Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner When using a Panasonic proprietary telephone PT use only the correct Panasonic handset User Manual For Future Reference Please print record and retain the following information for future reference Note The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO User Manual 7 Table of Contents MOODS AU OUR annii EE senenueesageane eeeeeeectea sates E ETETETT 11 1 1 Before Operating a Telephone cccccccsseeceseceneecnseecnseceseecenesensseeasseesenenseeenseoesesoneess 12 1 1 1 Before Operating a Telephone ccc ceccccccceececeseeceeeceaee
67. extension External gt Off hook All Extensions amp External gt amp X Enter required number For All Extensions amp External you can enter 339 instead of 33 gt 4 Talk Wait for an answer gt gt programming programming 3 C Tone Optional for External only Ci _ gt gt Announce 1 Enter 33 when Plan 2 or Plan 3 is selected as the numbering plan through system 2 Enter 34 when Plan 2 or Plan 3 is selected as the numbering plan through system e Only one person can use the Paging feature at a time If someone is already using the Paging feature when you try to make a paging announcement you will hear a busy tone 84 User Manual 1 6 Making Answering a Paging Announcement Paging and then Transferring a Call You can transfer a call after making a paging announcement PT SLT During a conversation 2 C3 3 gt Co All Extensions gt 2 extension J A qu x1 gt L3 JL3 gt Group 1 8 an Ci gt 3 10 C3 4 External Optional for 5 External only 3 3 e gt All Extensions amp External Announce TRANSFER Press TRANSFER or Enter required number Recall hookswitch For All Extensions amp External you The other party is placed on hold can enter 339 instead of 33 gt gt Wait for an gt 4 p gt a answer Talk On hook 1 You may have to enter the Call Hold feature numbe
68. extension To use this feature a preprogrammed extension password is required Ask your manager for the extension password PT SLT At another extension extension your es gt gt gt gt gt Off hook Enter 7 Enter extension Dial your password extension number gt J C Tone amp no D Tone Enter Dial outside phone number An SLT user can enter 0 Press the CO button or seize an outside CO instead of line before dialling the outside phone number 8 e Rotary single line telephone SLT users cannot use this feature 40 User Manual 1 2 Making Calls 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA When an outside caller dials a specified telephone number of the PBX a prerecorded Direct Inward System Access DISA outgoing message OGM can greet the caller and give information about how to access an extension The operator does not need to be involved If there is no recorded message the caller will hear a short beep instead of the DISA OGM The caller may also be able to access system features or call an outside party by using the caller s password DISA security code depending on the security mode Ask your manager about the mode assigned to your PBX Supported destinations To call an extension From an Outside Telephone n No Security Mode Trunk Security Mode DO E h rN phone no RB Tone amp
69. extension no RB Tone DISA OGM Off hook Dial DISA or one short beep Dial desired phone number extension number You can dial the preprogrammed AA number instead n All Security Mode ENN gt sone ns 2 b gt DISA security code pp r N i R B Tone amp DISA OGM Off hook Dial DISA or one short beep Enter Enter DISA security code phone number 4 10 digits gt oud One short beep extension no R B Tone Dial desired extension number You can dial the preprogrammed AA number instead User Manual 41 1 2 Making Calls To call an outside party From an Outside Telephone n No Security Mode gt DISA J outside tM phone no R B Tone amp phone no DISA OGM or one short beep Off hook Dial DISA Dial outside phone phone number number Seize an outside CO line before dialling the outside phone number n Trunk Security Mode All Security Mode ane RNN gt J gt DISA security code gt gt R B Tone amp DISA OGM Off hook Dial DISA or one short beep Enter Enter DISA security code phone number 4 10 digits One short beep PHONE ny Dial outside phone number Seize an outside CO line before dialling the outside phone number 42 User Manual 1 2 Making Calls o e WARNING x There is a risk that fraudulent telephone calls will be made using the Outside to Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner
70. f the PBX so that any extension can retrieve the parked call Up to 10 calls can be parked in the PBX To park a call PT SLT During a conversation HOLD 1 E G gt Parkingzone no A C Tone amp D Tone Enter 22 Dial parking On hook zone number 0 9 Press HOLD or Recall hookswitch 52 User Manual 1 4 During a Conversation To retrieve Call Park Retrieve PT SLT 2 tored parki D e WD gt Ge gt ae hg Off hook Enter 52 Dial stored parking Talk zone number 0 9 e 1 Enter 22 when Plan 2 or Plan 3 is selected as the numbering plan through system i programming For United Kingdom New Zealand enter 36 when Plan 1 is selected or enter 36 when Plan 2 or Plan 3 is selected e 2Enter 56 when Plan 2 or Plan 3 is selected as the numbering plan through system programming For United Kingdom New Zealand enter 56 when Plan 1 is selected e If you hear a busy tone when parking a call the parking zone is unavailable Dial another parking zone number directly e If you hear a reorder tone when retrieving a parked call there is no held call in that location Confirm the stored parking zone number e After you park a call you can perform other operations User Manual 53 1 4 During a Conversation 1 4 3 Talking to 2 Parties Alternately Call Splitting When talking to one party with another party on hold you can switch between the 2 parties During
71. f voice messages without caller information are recorded Voice Message will be shown on a display PT instead of the caller s phone number while you are viewing caller information e Even if there are message waiting indications left at your extension the Message Ringer Lamp or the MESSAGE button light that displays notifications from the Message Waiting feature turns off while you are viewing caller information with the Caller ID Indication Personal Common button e f your telephone has no MESSAGE button you cannot play back associated voice messages while viewing caller information 110 User Manual 1 9 Using a Display Proprietary Telephone To erase all caller information in the personal area WD DAH gt 7 Off hook Enter 70 Enter On hook e e Caller information with associated voice messages is not erased by this operation e To erase all caller information in the common area refer to 2 1 4 Erasing All Caller i Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL EE To disregard the newest call overwrite the oldest call in the personal area call log 0 Disregard 1 Overwrite Off hook Enter 737 Enter 0 to disregard Enter On hook or 1 to overwrite SY gt OGO gt To set cancel logging of caller information when answering a call PT SLT 0 Cancel SS gt OG gt O resonates gt CQ 2 aS C Tone 2 Common area Off hook Enter 738 Enter
72. formation can be received To scroll the display press By the FWD DND Call Forwarding Do Not Disturb button to the idle status display automatically if no operation is performed for 20 seconds EE To modify the logged telephone number press the HOLD button to erase digits and then use 0 to 9 X and PAUSE to add numbers in front of the first digit T e To return to the idle status display go off hook and then on hook The display also returns User Manual 109 1 9 Using a Display Proprietary Telephone To view caller information and play back an associated voice message in a voice message area Display PT While viewing caller information with an associated voice message When the Message Ringer Lamp or the MESSAGE button is lit MESSAGE Press MESSAGE Listen to the message To erase caller information including associated voice message in a voice message area Display PT While viewing caller information or after playing back the associated voice message TRANSFER TRANSFER gt J O O C Tone Press TRANSFER Press TRANSFER again to confirm the deletion The caller information is erased 9 e When viewing caller information with the Caller ID Indication Common button an X extension user other than the operator or manager cannot play back associated voice fF messages in the common message area Voice messages in the common message area can be played back or erased by the operator or manager only e I
73. g Do Not Disturb 4 iaht 4 zToTg ta as ol Caller ID Indication Personal 5 z pist st st tists pitt tT yt R Caller ID Selection Personal 132 User Manual 3 1 Customising Your Phone Personal Programming Programmable Button Programming Input co pss PF MESSAGE 2 way Record viv fo C9 CO 4 voice mail extension no 2 way Transfer viv fo C9 1 voice mail extension no lwecarscwennaccsrs v v rm saww o l foe peera v CDC seeen oo aoras omn r ima Leese E C gt SS A 1 Digits O through 9 x PAUSE and SECRET INTERCOM can be stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 0 81 88 lf you need to enter an account code when making outside CO line calls you can enter the feature number and specified account code after the outside CO line access number lt Example gt ue SECRET Sg 9 0 xx 1234 if 123 4567 Automatic line Account code Account code Phone number access number feature number For New Zealand 1 or 9 2 For a PF button 2 need not be entered before the desired number 3 Allows you to restore the Message Waiting feature to the Message button 4 This button is only available for the ope
74. g Call Waiting from the Telephone Company Your telephone company may also offer an optional call waiting service which can inform you that you have another call on the same outside CO line For more details consult your telephone company While hearing a call waiting tone While hearing a call waiting tone FLASH RECALL Press FLASH RECALL Press Recall i hookswitch User Manual 57 1 4 During a Conversation 1 4 5 Talking to Multiple Parties Conference Adding a Third Party During a Conversation 3 party Conference Leaving a Conference Call Unattended Conference Originating a 3 party to 5 party Conference Call 5 party Conference Adding a Third Party During a Conversation 3 party Conference You can add a third party to your conversation To establish a 3 party conference call PT SLT During a conversation CON desired i D 2 d fr gt qu gt Ga PP 4 Dial desired Talk to the EN phone number third party e CONE SE wich MECANNOOKSWIEN For an outside phone number press the CO and then enter 3 button or seize an outside CO line before dialling the phone number D i ete 4 Optional CONF Talk A 3 party conference call is now established To disconnect one party and then talk to the other During a conversation i CO D INTERCOM Press CO or INTERCOM 58 User Manual 1 4 During a Conversation To put the third party on hold
75. g on your country area e Enter the desired value in the positions You must enter the number of digits represented by the number of symbols 72 User Manual 1 5 Before Leaving Your Desk 1 5 3 Preventing Other People from Using Your Telephone Extension Lock You can lock your extension so that outside CO line calls cannot be made This can be useful to prevent other people from making inappropriate calls using your extension This feature is also known as Electronic Station Lockout To lock unlock PT SLT Clock code gt Took code Lock X gt GZ gt a gt So aR C Tone y lock code MINDGK Off hook Enter 77 Enter lock code 4 digits 2 times Enter to lock or one time to unlock An SLT user can enter 0 instead of amp e f your extension is locked it cannot be used to perform the following operations Making outside CO line calls Accessing logged information However you may be able to make outside CO line calls depending on system programming e If you forget the code or cannot unlock your phone ask your operator or manager He or she can unlock your extension Remote Extension Lock e The lock code must be 4 digits and must not include the or X characters e The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL e This feature also functions as Incoming Call Log Display Lock User Manual 73 1 5 Before Lea
76. gged in the Common Area Voice messages recorded by Built in Voice Message BV are stored separately from caller information However when a caller leaves a voice message it is automatically linked to the caller information in the Incoming Call Log Up to 125 voice messages can be logged For more details refer to 1 5 5 Using Voice Messaging Built in Voice Message BV You can also set caller information to be automatically logged into your personal area or the common area even when you answer an outside CO line call Additionally logged phone numbers can be edited so that you can call callers back without worrying about outside CO line access numbers area codes etc The following information is logged e Caller s Phone Number amp Name e Date Time of receiving call e Voice Message if stored To check the number of logged calls Display PT While on hook Caller ID Selection lt Display Example gt Personal Common New 002 01d 003 Press Caller ID Selection Personal Common e e Since the status of call records is always shown on the bottom of a PT with a 3 line display gt such as the KX T7735 pressing the Caller ID Selection Personal Common button while fF on hook is not necessary If both a Caller ID Selection Personal button and a Caller ID Selection Common button are assigned to a PT the status of call records of the Caller ID Selection Common button are shown on the display while on h
77. h a one touch operation One touch Transfer During a conversation D DSS J R B Tone Press DSS If you wish you can inform the destination extension about the call you are transferring 48 User Manual ics Talk On hook The call is transferred 1 4 During a Conversation 8 You may have to enter the Call Hold feature number after pressing the Recall hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX You can go on hook before the destination extension answers the call If the destination extension does not answer the call within a specified time period you will hear an alarm tone and the call will return to you If you do not answer the call within 30 minutes after it returns to you the call will be disconnected When the dialled extension is busy you may access the extension by entering 2 Busy Station Signalling BSS or 3 Executive Busy Override and then going on hook Transferring to an Outside Destination You can transfer incoming calls to outside destination when your extension is permitted through system programming TL No SLT During a conversation TRANSFER Press TRANSFER CO J C Tone amp D Tone EA EA no R la T
78. han 5 minutes or 125 voice messages have been recorded Built in Voice Message BV 1s Czech Republic only NANANNNNNNNANNNANNANNNNANN Minn mann User Manual 159 4 3 Identifying Tones When Making Calls TF Australia New Zealand only FA Czech Republic only TAALA A A M A M eeuse cones E E OFLA denied Czech Republic only AIAN sesno es bos Double 3 s interval Single 5 s interval Double 5 s interval DND Tone edaesoansens MM MN ANAN AN AN AN 160 User Manual 4 3 Identifying Tones While Off hook Indication Tones Tone 1 Call Waiting Tone 15s i 1 ne rr a Tone 2 Call Waiting Tone is lt ee ee AL Double Triple Tone 3 Hold Alarm Tone 15s i A call has been on hold for fl longer than the specified time Ebessssus rer rere eee ncer Q rrrennnnnnnnnnnnnnunnnnnnnnnnnnnd Boeeees When Talking to an Outside Party Warning Tone 1s This tone is sent 15 seconds betore the specified time for J fl MUM disconnection When Setting the Features or Programming Confirmation Tones Tone 1 ds The feature was set successfully or the Extension Lock feature was set or CELEI ey oe Terre TETTETETT TETEEETEEET TETEETETE wT TRETTTTCL Terr cancelled Tone 2 The new feature setting was the same as the previous M setting
79. he PBX can be programmed to make and receive calls differently in day night lunch modes You can confirm the current time service mode day night or lunch on the display No SLT Display PT While on hook E Enter The display shows the current mode for 3 s 94 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear You can reset the settings of the following features on your extension to the default settings This feature is also known as Station Feature Clear or Station Programme Clear Feature Value after Extension Feature Clear Absent Message Automatic Callback Busy Background Music BGM Call Forwarding FWD Call Pickup Deny Call Waiting Data Line Security Do Not Disturb DND Executive Busy Override Deny Hot Line Log in Log out Message Waiting Paging Deny Room Monitor Timed Reminder Voice Mail Integration PT SLT gt oH Off hook Enter 79 The stored telephone numbers will be cleared All messages left by other extensions will be cleared Cleared TD d C Tone y Enter On hook An SLT user can enter 0 instead of User Manual 95 1 7 Setting the Telephone According to Your Needs 1 7 9 Monitoring a Room Room Monitor You can monitor a room through another proprietary telephone PT or monitor a door through a doorphone The PT you want to monitor should b
80. heard Numbering Additional Number 2 1 6 Recording Playing or Erasing Common BV 722 Outgoing Messages To record common BV outgoing message OGM no 01 24 1 0 To play back common BV OGM no 01 24 2 0 To erase common BV OGM no 01 24 0 0 o e 1 For United Kingdom New Zealand Plan 1 200 299 for New Zealand Plan 2 200 499 5 Plan 3 20 49 2 For New Zealand 1 or 9 e 3 For United Kingdom New Zealand Plan 1 36 Plan 2 Plan 3 36 e 4For United Kingdom New Zealand Plan 1 56 Plan 2 Plan 3 56 e gt This feature is only available for the operator manager 1 2 4 When the Dialled Party is Busy or There is No Answer Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS Calling an Extension That Is Refusing Calls DND Override Joining an Existing Call Executive Busy Override Reserving a Busy Line Automatic Callback Busy Camp on Feature While dialling or talking Numbering 1 2 5 Switching the Calling Method Alternate Calling Ring Voice 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Call Retrieving from a Telephone Answering Machine TAM 4 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion XH 1 4 5 Talking to Multiple Parties Conference 3 Adding a Third Party During a Conversation 3 party Conference 3 1 8 1 If a Doorphone Door Opener is Connected 5 From an extension that
81. ileges at Another 7 extension password your extension Extension Walking COS no 0 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Group Call Pickup Directed Call Pickup extension no Preventing Other People from Picking Up Your Calls Call Pickup Deny To prevent To allow 1 4 2 Holding a Call To retrieve a call Call Hold Retrieve no 1 8 of outside CO line being held To retrieve an outside CO line call To retrieve an intercom call extension no that put the call on hold Holding in a System Parking Zone Call Park parking zone no 0 9 To park a call 150 User Manual 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number To retrieve 52 stored parking zone no 0 9 56 4 1 4 4 Answering Call Waiting Answering Call Waiting from the Telephone Company 1 4 5 Talking to Multiple Parties Conference Originating a 3 party to 5 party Conference Call 5 party Conference 1 5 1 Forwarding Your Calls Call Forwarding FWD 1 7 2 Refusing Incoming Calls Do Not Disturb DND 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message Toset To cancel 1 5 3 Preventing Other People from Using Your Telephone Extension Lock To lock To unlock 1 5 4 Leaving a Group Log in Log out
82. imer expires gt ie e Wrong number is dialled AA service FWD to Personal Message Area Operator Manager gt Others If an optional voice message card is installed in the PBX a caller can leave a voice message in one of the voice message areas There are 2 types of voice message area personal message area and common message area A personal message area is where callers can leave messages directly for you When an incoming call a call direct to your extension or a call using the Direct Inward System Access DISA Automated Attendant AA service is forwarded to your personal message area the caller will hear a personal Built in Voice Message BV outgoing message OGM and can leave a voice message You can access your personal message area to play back or erase caller messages A common message area is where callers can leave messages for the company When an outside CO line call is automatically directed to the common message area or when a DISA call is redirected to the common message area via Intercept Routing the caller will hear a common BV OGM and can leave a voice message Only the operator or manager can access the common message area to play back or erase caller messages If there are new voice messages in your personal message area or the common message area if accessible you will hear dial tone 4 when going off hook Additionally if your telephone has a MESSAGE User Manual 75 1
83. ing the AUTO DIAL STORE button User Manual T 1 5 Before Leaving Your Desk Forwarding Your Calls to Built in Voice Message To set cancel PT SLT FWD DND Co Cancel S gt gt C Acal gt 7215 p gt C7 1 C2 Busy No Answer Off hook Press FWD DND Enter required number Enter 725 or enter 71 For Cancel go on hook directly after entering O w Oe e Enter On hook An SLT user can enter 0 instead of N e Setting this feature also cancels other types of Call Forwarding FWD Do Not Disturb J DND cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb 78 User Manual 1 5 Before Leaving Your Desk Leaving Playing or Erasing Voice Messages To leave a voice message in a user s personal message area From an Outside Telephone PT SLT desired J 4 X gt 2 Ga gt BV OGM amp C Tone Off hook Dial desired phone Record a On hook number to access message personal message area Calls are forwarded to the personal message area if set to be forwarded To leave a voice message in the common message area From an Outside Telephone D o fer GS gt amp Off hook Dial desired phone Record a On hook number to access message common message area DISA calls are transferred to the common message area when a wrong number is dialled or when a specified intercept time
84. ion If your PBX has a Panasonic VPS connected using APT Integration the following features are also available Screening Calls Live Call Screening LCS Recording a Conversation 2 way Record Forwarding Your Calls to a Voice Processing System Voice Mail Integration If you cannot answer calls you can set them to be forwarded to your mailbox in a Panasonic VPS that supports either Inband DTMF Integration e g KX TVP series VPS or APT Integration e g KX TVP50 series VPS If your telephone has a MESSAGE button or Message Ringer Lamp the corresponding button or lamp turns on and lets you know you have messages A single line telephone SLT user will hear dial tone 3 when going off hook if there are any messages in his or her mailbox To set cancel PT SLT FWD DND Y Co Cancel 7 voice mal D gt CD mos gt e TAEB C2 Busy No Answer Off hook Press FWD DND Enter required number Dial voice mail or enter 71 extension number For Cancel go on hook directly after entering O mf aR Enter On hook An SLT user can enter 0 instead of User Manual 101 1 8 Using User supplied Equipment automatically sends a special signal to the Voice Mail port before connecting the caller To enable this feature it may be necessary to set the signal format required by your VPS before setting the Call Forwarding FWD destination to Voice Mail as follows Setting A only s
85. is on a call with a doorphone e e Dial after dialling the TAM s extension number and hearing a busy tone 8 User Manual 155 4 2 Feature Number Table Feature When the extension is on hook Numbering 1 7 5 Turning on the Background Music BGM To set cancel 1 7 7 Checking the Time Service Mode 2 1 2 Switching the Time Service Mode Time Service To confirm the current mode 3 1 2 Changing Personal Settings Using Programming Mode Confirming Your Own Extension Number Self extension Number Confirmation To switch the display between date month day day month and time date month day day month year day of the week and extension number and extension name if stored 156 User Manual 4 3 Identifying Tones 4 3 Identifying Tones 4 3 1 Identifying Tones While On hook Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types outside CO line intercom or doorphone calls or are fixed for certain call types Hold Recall Timed Reminder or Camp on Recall Single 1s Incoming calls Hold Recall DEA l outside CO line calls i Double f Incoming calls Hold Recall intercom calls LJ _ anina TEE EEE L Triple Incoming calls Timed Reminder UES eens LLL S Double calls oniyyCamp on Recah PLM AA AA Ring Tone Patterns Sent from the Telephone Company New Zealand onl
86. iving Calls 1 3 1 Answering Calls 44 PT SLT When your telephone rings either the CO ANTERCOM button or the Message Ringer Lamp flashes D gt bet Off hook Talk Select one of the following methods Lift the handset to receive the call on the preferred line Default Ringing line is selected Press the SP PHONE button Press the flashing CO or INTERCOM button directly You Can receive a Call and have a conversation in hands free mode using the SP PHONE button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free J e Hands free Operation E Operation cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Line Preference Incoming Select the method used to answer incoming calls Alternate Receiving Ring Voice Select the Calling method either ring or the other party s voice User Manual 1 3 Receiving Calls 1 3 2 Answering Hands free Hands free Answerback You can set your proprietary telephone PT to answer incoming intercom calls without going off hook When an intercom call arrives you will hear the caller talking without the phone ringing No SLT To set cancel While on hook AUTO ANS MUTE Press AUTO ANS MUTE o e The AUTO ANS MUTE button light shows the current status as follows N Off Not set Red on Set This feature is not available for incoming outside CO line calls and doorphone cal
87. k or clear message waiting indications left at your own extension On your proprietary telephone PT you can establish one or more Message for another extension buttons These buttons can display message waiting indications left at other telephones To cancel all message waiting indications left at another extension it is necessary to first assign the corresponding Message for another extension buttons on your phone The MESSAGE Message for another extension button light or Message Ringer Lamp shows the current status as follows Off No messages Red on New messages The display shows messages in the order received starting with the selected message lt Example gt 56 gt 78 gt 12534 The MESSAGE button is used to perform operations and display notifications from both the Message Waiting and Built in Voice Message BV features If a message has also been left in a voice message area Voice Message willbe shown on a display PT when the MESSAGE button is pressed Refer to 1 5 5 Using Voice Messaging Built in Voice Message BV Each extension can have a maximum of 8 messages waiting when using the Message Waiting feature or a maximum of 125 voice messages waiting when using the BV feature If you go off hook with a single line telephone SLT that has messages waiting a special dial tone dial tone 3 will be heard You can call a caller back or listen to the message by entering the Message Waiting Answer feature number 784
88. king calls Incoming calls from Other CO O CO the assigned outside CO lines which are not assigned to S CO or G CO buttons arrive at this button Direct Station Selection DSS Used to call an extension with a one touch operation One touch Dialling pen a a preprogrammed party or access a feature with a one touch Used to leave a message waiting indication call back the party who left the message waiting indication or play back voice messages Message for another extension Used to access voice messages stored for another extension ees SA Oana Used to set the FWD or DND feature for the extension Do Not Disturb Used to store a telephone number while in a conversation with an outside Save ji party or while hearing a busy tone and then easily redial the number later Conference Used to establish a 3 party or 5 party conference call Log in Log out Used to switch between Log in and Log out status Extension Lock Used to remotely lock or unlock another extension Day Used to change the time service mode to day mode Message 16 User Manual 1 1 Before Operating a Telephone Customised Button Function O o Night Used to change the time service mode to night mode Used to change the time service mode to lunch mode Used to inform you of calls logged in the common area store the information Caller ID Indication Common of an incoming call during a conversation and view caller information while on hook and then call b
89. l tones ring tones or alarm tones will still ring ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb button User Manual 89 1 7 Setting the Telephone According to Your Needs 1 7 3 Receiving Call Waiting During a conversation you can be informed of a waiting call by a tone through the built in speaker of your proprietary telephone PT or the handset of your single line telephone SLT Default Disable To change the call waiting tone using your PT refer to 3 1 2 Changing Personal Settings Using Programming Mode To answer a waiting call refer to 1 4 4 Answering Call Waiting To set cancel for outside CQ line calls PT SLT 1 set S gt OaD gt e gt D E ap Cancel Off hook Enter 731 Enter 1 to set Enter On hook or 0 to cancel An SLT user can enter 0 instead of To set cancel for intercom doorphone calls PT SLT 1 set i J N 7 Js 2 J gt cs Ganca C Tone y On hook Off hook Enter 732 Enter 1 to set Enter or 0 to cancel An SLT user can enter 0 instead of 90 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny You can prevent other extension users from using the Executive Busy Override feature to join an ongoing call PT SLT o0 Prevent D gt 0m E aR 1 All
90. ll is not retrieved within 30 minutes of being put on hold it will be There are 2 types of Call Hold mode The difference between them is whether other people can retrieve the held call General Call Hold or not Exclusive Call Hold To hold General Call Hold PT SLT During a conversation HOLD C 4 qj FR Press HOLD or Recall hookswitch To hold Exclusive Call Hold During a conversation 5 L Press HOLD Press HOLD again 50 User Manual On hook If an SLT connected in parallel with a PT makes another call after going on hook the call on hold is transferred to the called party On hook 1 4 During a Conversation To retrieve a call Call Hold Retrieve PT SLT At the holding extension Call Hold Retrieve CO LOR INTERCOM j Gs tp 4 FA Press flashing CO or INTERCOM Or press Recall hookswitch If the handset has been replaced just go off hook SLT only excluding an SLT in parallel with a PT To retrieve an outside CO line call put on hold General Call Hold by another extension DH gt Gs SS gt heidiineno C Tone Off hook Press CO or enter 53 and then dial held line number To retrieve an intercom call put on hold General Call Hold by another extension D gt D PGs C Tone Off hook Enter 5 Dial holding extension number User Manual 51 1 4 During a Conversation a e 1 You may have to enter th
91. ls User Manual 45 1 3 Receiving Calls 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Preventing Other People from Picking Up Your Calls Call Pickup Deny Answering a Call from Another Telephone Call Pickup Without leaving your desk you can answer an incoming call that is ringing at another extension or your extension group or that was received by a preprogrammed Telephone Answering Machine TAM extension from your phone The following types of call pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specific extension s call Call Retrieving from a TAM Retrieves a call on a TAM PT SLT Group we h 2 Optional aD gt Directed Off hook Enter 40 or 4 and then dial extension number PT SLT While the TAM is answering a call N gt gt t B Tone Off hook Dial TAM extension Enter 4 Talk number e 1 Enter 40 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 2Enter 41 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e By setting system programming in advance you can pick up a call to another extension in the same extension group simply by going off hook even if your extension is not ringing extension is not the TAM extension or the TAM cannot an
92. message is being played back you can enter 3 or 4 to record or play any OGMs for 3 level AA or press the SP PHONE NEXT or REDIAL PREV button to start playing other OGMs for 3 level AA To exit programming mode after the message has played press the HOLD button and then the PROGRAM button or go off hook and then on hook User Manual 125 2 1 Control Features 126 User Manual Section 3 Customising Your Phone amp PBX This chapter shows you how to customise your proprietary telephone PT or PBX according to your needs User Manual 127 3 1 Customising Your Phone Personal Programming 3 1 Customising Your Phone Personal Programming 3 1 1 Customising Your Phone Personal Programming You can customise various features of your telephone such as line preferences and customised buttons Additionally you can return all customised features to their default settings before replacing or changing your PT we recommend resetting all customised features to their default settings e The PROGRAM button is used to enter or exit programming mode e In order to programme your extension it must be idle on hook and holding no calls e While you are programming your extension it is treated as a busy extension T e Because certain settings are retained in your proprietary telephone PT not in the PBX E E 128 User Manual 3 1 Customising Your Phone Personal Programming 3 1 2 Changing Personal
93. mising the Buttons User Manual 147 4 1 Troubleshooting want to confirm my extension number am Confirm your extension number by pressing the X key 2 times while on hook or through personal programming r Your Extension Number in 1 1 1 Before Operating a Telephone 3 1 2 Changing Personal Settings Using Programming Mode The date and or time are not correct m Ask your operator or manager to change the date or time gt Date amp Time Set in 2 1 7 Changing System Settings Using Programming Mode The display is dim m Change the display contrast level amp 1 1 1 Before Operating a Telephone The MESSAGE Message button light or There are 3 possible reasons Message Ringer Lamp is lit 1 Someone has left a message waiting indication for you 2 Someone has left a Built in Voice Message BV for you or 3 Someone has left a Voice Mail message for you Press the MESSAGE Message button to call the party back or receive the message Voice Msg Full is displayed The maximum voice message recording time has been reached mm Delete voice messages stored in your personal message area or in the common message area mm t may take about 10 seconds for the display to return to the idle status display even if the remaining recording time becomes 5 minutes or more B 1 5 5 Using Voice Messaging Built in Voice Message BV A power failure has occurred When a power failure occurs All functio
94. n Example This diagram shows devices that can be connected m Computer Telephone Company a Panasonic Batteries O li OD TELLO E Printer Computer Fax Telephone Answering Machine b Wireless Phone Doorphone Door Opener Doorbell Door Chime External Music Source Voice Processing System User Manual 1 1 Before Operating a Telephone 19 1 2 Making Calls 1 2 Making Calls 1 2 1 Basic Calling Calling Other Extensions Calling an Outside Party Using an Account Code Account Code Entry Calling Other Extensions To call another extension Intercom Call PT SLT DSS s N gt a 4 Off hook Press DSS or dial Talk extension number e The Direct Station Selection DSS button light shows the current status as follows N SNS S Off The extension is idle Red on The extension is on a call e For quick operation If you are the operator or dial certain extension numbers frequently DSS buttons are EE useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station S
95. ndex Paging Deny 86 PAUSE 15 Personal BV OGM Personal Programming Personal Speed Dialling 26 149 Pickup Dialling gt Hot Line 27 149 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 91 Preventing Other People from Picking Up Your Calls Call Pickup Deny 47 Preventing Other People from Using Your Telephone Extension Lock 73 Printing and Clearing Call Logs PROGRAM 16 Programmable Feature PF 16 Programming Information 137 Protecting Your Line against Notification Tones Data Line Security 93 Pulse to Tone Conversion 67 155 Q Quick Dialling 28 R Receiving Call Waiting 90 Receiving Calls 44 Recording a Conversation 2 way Record 106 Recording or Playing Outgoing Messages used by DISA UCD and 3 level AA 124 Recording Playing or Erasing Common BV Outgoing Messages 121 Recording Playing or Erasing Personal BV Outgoing Messages 76 REDIAL 15 Redialling 29 Redialling the Last Outside Number You Dialled Last Number Redial 29 Refusing Incoming Calls Do Not Disturb DND 89 Remote ExtensionLock 114 Remote Station Lock Control gt Remote Extension Lock Remote Timed Reminder Wake up Call 117 154 Reorder Tones 160 Requirements 135 Reserving a Busy Line Automatic Callback Busy Camp on 31 Restrictions 13 Ring Tone Patterns 157 Ring Tone Patterns Sent from the Telephone Company New Zealand only 157 Ringback Tones Room Monitor S
96. ne after pressing the REDIAL or Save button select another line and then press the REDIAL or Save button or dial the feature number to retry You can confirm the stored number by pressing the REDIAL or Save button while on hook Automatic Redial To redial automatically if the called party is currently busy press the SP PHONE or MONITOR button and then the REDIAL or Save button Redialling will be automatically repeated until the called party answers or until a specified time limit is reached You can perform other tasks while Automatic Redial is being carried out To cancel press the FLASH RECALL button or perform another operation Automatic Redial is not available for some countries areas Redialling the Last Outside Number You Dialled Last Number Redial To dial PT SLT Off hook REDIAL Press REDIAL or enter 80 or To dial automatically Automatic Redial SP PHONE MONITOR REDIAL Press SP PHONE Press REDIAL or MONITOR User Manual 29 1 2 Making Calls 30 o e Enter 80 or when Plan 2 or Plan 3 is selected as the numbering plan through system programming e Pressing the REDIAL button after dialling a telephone number or during a conversation will disconnect the current call and redial the stored number Saving an Outside Phone Number for Redialling Saved Number Redial The saved number remains available until another number is stored To save During
97. ne is ringing e The operator or manager can clear the LCS password at any extension cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Live Call Screening LCS Mode Set Select the mode either monitoring the message through the speaker automatically or receiving an alert tone while the caller leaves a message e 3 1 3 Customising the Buttons Create or edit a Live Call Screening LCS button or LCS Cancel button Recording a Conversation 2 way Record You can record a conversation into a mailbox while talking on the phone You can select the mailbox each time you record a conversation XP No SLT To record into your mailbox During a conversation i Record To stop recording press this button again Press 2 way Record 106 User Manual 1 8 Using User supplied Equipment To record into another mailbox 2 way Transfer During a conversation D DSS iD gt oD 2 way Transfer an oth er extension no Press 2 way Press DSS or dial Transfer another extension number To stop recording press this button again e The 2 way Record button light or 2 way Transfer button light shows the current status as 5 follows Off Not recording On Recording the conversation e Note When you record your 2 way telephone conversations you should inform the other party on that the conversation is being recorded ISF Customising Your Phone e 3 1
98. ng a One touch Dialling number to PF button F1 will override Personal Speed Dialling number 0 and vice versa e Rotary single line telephone SLT users cannot use this feature e Upto 24 digits including can be stored However depending on your mode of account code entry X may not be regarded as a pause 26 User Manual 1 2 Making Calls Using Numbers Stored in the PBX System Speed Dialling You can make calls using preprogrammed speed dialling numbers max 100 codes stored in the PBX Ask your manager or dealer about the stored speed dialling numbers PT SLT AUTO DIAL gt gt system speed N dialling no D Off hook Press AUTO DIAL Dial system speed dialling or enter number 00 99 e A telephone number longer than 32 digits can be stored by dividing it among 2 or more System Speed Dialling buttons lt Example gt If the number is divided and stored in system speed dialling numbers 01 and 02 AUTO DIAL AUTO DIAL Loju 02 STORE STORE e Rotary SLT users cannot use this feature Dialling a Preset Number by Going Off hook Hot Line An SLT user can make a call simply by going off hook if the telephone number has been stored beforehand This feature is also known as Pickup Dialling To store a phone number aD a gt E gt ot we C Tone Off hook Enter 74 Enter 2 Dial desired Enter phone number max 32 digits Dial an outside CO line acces
99. not be easily guessed d Changing codes regularly e Security code numbers not security codes are logged by Station Message Detail Recording SMDR e The number of digits required for DISA security codes can be assigned in DISA Security Code Digits 530 DISA Security Code Digits 530 You can select the number of digits used for DISA security codes assigned in DISA Security Code 512 D GIGI gt ex gt GEE gt STORE gt Enter 530 Press NEXT Press SELECT Press STORE Press END 4 10 digits e e When this setting is changed all assigned DISA security codes are cleared 142 User Manual 3 3 Customising Your PBX System Programming Entering Characters You can enter the following characters The tables below show you the characters available for each button Table 1 Alphabet mode Table 2 Numeral mode Buttons Buttons oieee e e ee eee EB 2 L3 4 C5 C6 L9 LO E gt OR 6 5 times FWD DND Notes e To toggle between Alphabet mode and Numeral mode press SELECT e To move the cursor right press gt e To delete all characters press CLEAR To delete a character press lt t User Manual 143 3 3 Customising Your PBX System Programming 144 User Manual Section 4 Appendix This chapter provides Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User
100. ns of the PBX and Panasonic PTs stop The following outside CO lines will be connected to the assigned SLTs Outside CO line 1 extension jack 01 Outside CO line 4 extension jack 09 Outside CO line 7 extension jack 17 This allows outside CO line conversations between the specified SLTs and outside destinations When the power is turned back on Your PBX restarts with the stored data automatically Memory is protected by a factory provided lithium battery There is no memory loss except for the data associated with Automatic Callback Busy Redial and Call Park 148 User Manual 4 2 Feature Number Table 4 2 Feature Number Table 4 2 1 Feature Number Table The numbers listed below are the feature numbers used to access the PBX features The numbering plan can be selected through system programming Numbers in parentheses indicate that the feature numbers are different from those of Plan 1 when Plan 2 or Plan 3 is selected Feature While a dial tone is heard Numbering Additional Number 1 2 1 Basic Calling To call another extension Intercom Call 100 199 100 499 or 10 49 To call the operator Operator Call 0 9 To select an idle outside CO line automatically 9 0 2 outside phone no Automatic Line Access To select an idle outside CO line in the specified outside CO line group no 1 8 outside CO line group automatically Outside outside phone no CO Line Group Acces
101. nswering Machine TAM 46 141 140 Time Service 115 154 156 Timed Reminder 87 152 Tone 12 TRANSFER 15 Transferring a Call Call Transfer 48 Transferring to an Extension within the PBX 48 Transferring to an Outside Destination 49 Troubleshooting 146 Turning on the Background Music BGM 92 U Unattended Conference 60 Using a Display Proprietary Telephone 108 Using a Navigator Key Volume Key depending on the type of your PT 13 Using a One touch Button One touch Dialling 25 Using a Preprogrammed Number Quick Dialling 28 Using an Account Code Account Code Entry 24 Using Numbers Stored at Your Extension Personal Speed Dialling 26 Using Numbers Stored in the PBX System Speed Dialling 27 Using the Headset Headset Operation 65 Using User supplied Equipment 98 Using Voice Messaging Built in Voice Message BV 75 Using Your Calling Privileges at Another Extension Walking COS 40 V VOICE CALL 16 Voice Mail VM Transfer Voice Mail Integration Volume Key 16 17 102 133 101 153 Index W Walking COS 40 150 Warning Tone 161 What Kind of Telephone Can Be Used 12 When the Dialled Party is Busy or There is No Answer 31 When You Use a Panasonic Proprietary Telephone 15 Y Your Extension Number 13 User Manual 167 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd
102. ollow the Steps An example system operation procedure is shown below Calling Other Extensions m n nn eee eee eee Feature title To call another extension Intercom Call s Operation steps Tt ud Icons and meanings yN gt CD gt EeEeeeeea TT are explained in Icon Descriptions Off hook Press DSS or dial Talk p extension number GN e The Direct Station Selection DSS button light shows the current status as follows Off The extension is idle eeeeee es Conditions Red on The extension is on a call e For quick operation If you are the operator or dial certain extension numbers frequently DSS buttons are useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation Hints ILF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Programming References Related or required programming is noted e f your telephone type is not included in the operation steps for example only PT is f marked and you are using an SLT your telephone cannot execute that feature EE _ If your telephone can use several methods to execute one feature you can select the preferred method according to your needs User Manual Connectio
103. one Ca Talk a outside CO line access no Press CO or dial outside CO line access number Dial outside phone On hook number The call is transferred COQ to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected To return to the held call before the destination answers press the TRANSFER button or corresponding CO INTERCOM button After transferring the call to an outside party you can join the call by pressing the CO button that you used to transfer the call A 3 party conference call is established Conference To change the transfer destination before going on hook press the CO button whose indicator is flashing slowly to retrieve the call then repeat the Call Transfer procedure cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button User Manual 49 1 4 During a Conversation 1 4 2 Holding a Call Holding Holding in a System Parking Zone Call Park 8 Holding automatically disconnected e Ifa callis not retrieved within a specified time period you will hear a ring tone If you are having a conversation with another party at that time you will hear an alarm tone If an outside CO line ca
104. one number automatically Ma k Optional Press CONF Talk A 5 party conference call is now established User Manual 61 1 4 During a Conversation To change to a 5 party conference call during a 3 party conference call with one or 2 outside parties During a 3 party conference call with one or 2 outside parties established without entering 22 To continue HOLD desired 4 gt ama gt GE F gt Press HOLD Enter 22 Dial desired Talk Press CONF phone number The current call is placed The current call is placed on hold in the parking zone For an outside phone number press the CO on hold in the parking zone automatically button or seize an outside CO line before automatically dialling the phone number dd ob es Optional Press CONF Talk A 5 party conference call is now established To disconnect a 5 party conference call At the original extension y On hook e Enter 22 when Plan 2 or Plan 3 is selected as the numbering plan through li system programming e Only one 5 party conference call can be in progress at a time e You cannot change to a 5 party conference call during a 3 party conference call among 3 extensions e Ifa parked call is not retrieved within 5 minutes while you are trying to establish a 5 party conference call you will hear a ring tone If you are having a conversation with another party at that time you will hear an ala
105. ook 108 User Manual 1 9 Using a Display Proprietary Telephone old Call records that have previously been viewed J e New Call records that have not previously been viewed oe Both new and old call records are stored in each personal and common area To view caller information and call back a caller Display PT When the Caller ID Indication Personal Common button is lit DO lt Display Example KX T7735 gt Caller ID Indication 002 0011223344 Personal Common JOHN WHITE May15 10 23AM DO COR Caller ID Indication A Personal Common lt Display Example KX T7730 gt gt gt 002 JOHN WHITE vy Press Caller ID Indication Press Caller ID Indication 002 0011223344 Personal Common Personal Common or the Up or Down Navigator Key KX 1T7735 only until the caller 002 May15 10 23A information is displayed Press or Caller ID Selection Personal Common to see DO other information on a PT with Caller ID Indication li displ Personal Common a one line alsplay Off hook Press Caller ID Indication Personal Common A PT user may press a CO button or dial an outside CO line access number first to seize a specified outside CO line To erase caller information Display PT While viewing caller information TRANSFER Press TRANSFER o e Only 12 digits or characters of a caller s number or name can be displayed even though up to 16 digits or characters of in
106. ook If the remaining recording time goes back to being 5 minutes or more for example when messages are erased the display returns to the idle status display and you will hear another dial tone instead of dial tone 5 when going off hook Dial Tone 5 AnA nn A proprietary telephone PT user can listen to voice messages by entering the Message Waiting Answer feature number 784 7840 cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Message button Caller ID Indication Personal button or Caller ID Indication Common button User Manual 83 1 6 Making Answering a Paging Announcement 1 6 1 6 1 Paging Paging Paging and then Transferring a Call Paging Making Answering a Paging Announcement You can make a paging announcement to several people at once Your paging announcement can be heard through an external speaker and through the built in soeakers of proprietary telephones PTs An extension user can answer your paging announcement and establish an intercom call There are 4 types of paging as shown below All Extensions Paging through the built in speakers of all PTs Group Paging to a certain extension group through the built in speakers of PTs External Paging through an external speaker All Extensions amp External Paging through both the built in speakers of all PTS and an external speaker PT SLT gt Co All Extensions
107. or certain features nunnud fnn PSE 4 Ter Perron Tee Perron r See 4 Tee Peer rr EECETT were successfully performed or accessed e g Call Hold Automatic Callback Busy User Manual 161 4 3 Identifying Tones Tone 3 Before the following features activate e Retrieving a held call e Picking up another call e Establishing a conference call e Paging Answering a paging announcement 162 User Manual Index User Manual 163 Index Numerics Call Waiting Tone Type Selection 130 2 wayRecord 17 106 133 Caller ID Indication Common 17 133 Caller ID Indication Personal 17 132 2 way Transfer 17 107 133 301st Incoming Call Logged inthe Common Area 120 154 Caller ID Selection Common 17 133 Caller ID Selection Personal 17 132 3 level Automated Attendant 2 3 party Conference 58 155 5 party Conference 61 151 A Absent Message 71 151 Accessing Another Party Directly from Outside Direct Inward System Access DISA 41 Accessing External Services External Feature Access EFA Account Code Entry 24 149 Adding a Third Party During a Conversation 3 party Conference 58 Alternate Calling Ring Voice 39 155 Alternate Receiving Ring Voice 130 Answering a Call from Another Telephone Call Pickup 46 Answering a Call Ringing at Another Telephone Call Pickup 46 Answering Call Waiting 55 Answering Call Waiting from the Telephone Company 57 Answering Call Waiting inthe PB
108. orphone PT SLT 5 o gt ea Enter 5 or press Recall hookswitch On hook and then enter 5 e Enter 55 when Plan 2 or Plan 3 is selected as the numbering plan through system 5 programming e The door will stay open for a specified time period e To keep the door open longer enter 5 again using a Panasonic proprietary telephone PT User Manual 99 1 8 Using User supplied Equipment 1 8 2 Ifa Host PBX is Connected Accessing External Services External Feature Access EFA Accessing External Services External Feature Access EFA You can access special features such as Call Waiting offered by another PBX or a telephone company This feature is only effective for outside CO line calls lt Example gt To hold the current call and then talk to the new party During a conversation with an outside party During a conversation with an outside party FLASH RECALL 1 i p E desired service l desired service O gt code gt 6 P code FFA Press FLASH RECALL Enter desired Press Recall Enter 6 Enter desired service code hookswitch service code o e Consult your dealer for the appropriate service codes 100 User Manual 1 8 Using User supplied Equipment 1 8 3 Ifa Voice Processing System is Connected You or an outside party can access the Voice Processing System VPS from a telephone Forwarding Your Calls to a Voice Processing System Voice Mail Integrat
109. ow C Tone Off hook Enter 733 Enter 0 to prevent Enter On hook or 1 to allow WS gt Daw gt An SLT user can enter 0 instead of User Manual 91 1 7 Setting the Telephone According to Your Needs 1 7 5 Turning on the Background Music BGM You can listen to background music BGM through your telephone speaker while on hook If your extension becomes busy off hook making or receiving a XP call etc the music will stop When you go back on hook the music starts again No SLT To set cancel While on hook EB Enter 1 9 e Your PBX can be programmed not to play music when 1 is entered while on hook Ask your manager or dealer 92 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 6 Protecting Your Line against Notification Tones Data Line Security You can protect the line against audible notification tones such as call waiting tones or hold alarm tones during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set cancel PT SLT N gt Dw gt Off hook Enter 730 1 set cD 0 Cancel Enter 1 to set or 0 to cancel tS ase C Tone y gt Enter On hook An SLT user can enter 0 instead of User Manual 93 1 7 Setting the Telephone According to Your Needs 1 7 7 Checking the Time Service Mode T
110. r after pressing the Recall hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX 2 Enter 33 when Plan 2 or Plan 3 is selected as the numbering plan through system programming 3 Enter 34 when Plan 2 or Plan 3 is selected as the numbering plan through system programming After you go on hook the party on hold can talk to the person who answers the page User Manual 85 1 6 Making Answering a Paging Announcement 1 6 2 Answering Denying a Paging Announcement You can answer a paging announcement from any extension You can also set your proprietary telephone PT to not receive paging announcements To answer PT SLT DY gt CG Sa h Off hook Enter 43 Talk To refuse accept paging announcements Paging Deny S gt omm gt a l gt 0 Accept X Off hook Enter 734 Enter 1 to refuse Enter On hook or 0 to accept o e Enter 43 when Plan 2 or Plan 3 is selected as the numbering plan through system x programming e When an outside CO line call is paged and transferred you can answer the call by pressing the corresponding CO button whose indicator is flashing slowly e The following are extensions that cannot receive paging announcemen
111. r edit a Single CO S CO button Group CO G CO button or Other CO O CO button User Manual 23 1 2 Making Calls Using an Account Code Account Code Entry The manager may give personal account codes to extension users and check their telephone usage for accounting purposes Alternatively an account code can be specified for each customer to log call durations for billing purposes PT SLT TD FWD DND CO X p D 2 outside CO D Tone 3 line access no Off hook Press CO or dial outside Press FWD DND CO line access number or enter A PT user can press the PAUSE button instead of the FWD DND button and an SLT user can enter 49 instead of 3 gt gt 4 phone no D Tone Enter account code Dial outside 4 digits phone number e Enter X when Plan 2 or Plan 3 is selected as the numbering plan through system programming e You may not be able to make an outside CO line call without entering an account code depending on your telephone s mode of account code entry The mode is assigned to each extension Ask your manager or dealer about your telephone s mode e A Panasonic proprietary telephone PT user can enter an account code during a conversation or within 30 seconds after the other party hangs up while hearing a reorder tone by pressing the FWD DND Call Forwarding Do Not Disturb button then entering the account code e Account codes may use the digits O thro
112. r expires User Manual 79 1 5 Before Leaving Your Desk To leave a voice message using Direct Message PT SLT th SD gt Oaoa gt wm gt agten gt GQ Off hook Enter 725 Enter 1 Dial another Enter extension number D i Em ad eae kr v Record a On hook message An SLT user can enter 0 instead of To view and play back a voice message in a voice message area Display PT When the Message Ringer Lamp or MESSAGE button is lit the Caller ID Indication Personal Common button will be lit if assigned MESSAGE MESSAGE gt SS gt Press MESSAGE Off hook until the desired message is displayed EB To play back the message from the beginning 2 2 To go to the next message Voice Message 3 To erase the message 9 To go back to the previous message Enter 1 3 or 9 while confirming the message or within 5 s of playback ending 80 User Manual Press MESSAGE n 1 Listen to the message On hook 1 5 Before Leaving Your Desk To play back all voice messages in a voice message area PT SLT WD gt CoO o gt sz YW mw C Tone Off hook Enter 725 Enter 2 Enter Listen to the messages An SLT user can enter 0 The messages are played instead of in the recorded order EB To play back the message from the beginning 2 To go to the next message 3 To erase the message 9 To go back to the previous message
113. rator manager 5 This button is used for Voice Mail Integration features You can programme DSS and PF buttons only from the paired PT User Manual 133 3 1 Customising Your Phone Personal Programming To confirm a button setting Display PT CO DSS PF PROGRAM PROGRAM O aus O MESSAGE Press PROGRAM Press CO DSS Press PROGRAM PF or MESSAGE To clear a button setting To continue mD PROGRAM CO DSS AUTO DIAL PROGRAM O 2 O MESSAGE STORE Press PROGRAM Press CO DSS Enter 2 Press STORE Press PROGRAM or MESSAGE 134 User Manual 3 2 Managing Call Logs 3 2 Managing Call Logs 3 2 1 Requirements The manager can print out and clear call log information for each extension Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone PT with a display e g KX 17730 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In order to perform programming your extension must be idle on hook and holding no calls User Manual 135 3 2 Managing Call Logs 3 2 2 Printing and Clearing Call Logs PROGRAM AUTO DIAL HOLD PROGRAM O gt CENCE menace
114. rm tone e Ifyou hear a busy tone after dialling the desired phone number or if you dial a wrong phone number press the FLASH RECALL button to retry e If you want to talk to the other 2 parties on hold again before the fourth party answers first go on hook then follow the Call Park Retrieve procedure and press the CONF button to retrieve each of the held calls 62 User Manual 1 4 During a Conversation cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference button User Manual 63 64 1 4 During a Conversation 1 4 6 Muting a Microphone Microphone Mute You can disable the microphone to consult privately with others in the room while listening to the other party on the phone through the speaker XP No SLT To set cancel AUTO ANS MUTE Press MUTE N e The AUTO ANS MUTE button light shows the current status as follows Off Normal Ss Flashing red slowly Mute This feature is only available during a hands free conversation User Manual 1 4 During a Conversation 1 4 7 Using the Headset Headset Operation Connecting an optional headset allows for hands free conversations This feature is also known as Handset Headset Selection XP No SLT To talk using the headset SP PHONE Press SP PHONE User Manual 65 1 4 During a Conversation 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation You can have a conversa
115. rsation Certain extensions may be restricted from executing this feature through system programming No SLT To leave a conference call and establish an unattended conference call When you are talking with 2 outside parties Press CONF To return while others are talking Press the CO flashing green at moderate speed 8 e CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system FH programming Both outside parties will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected The originating extension will hear a ring tone or an alarm tone before the time limit If the originating extension does not return to the conference within a specified time period the unattended conference call will be disconnected 60 User Manual 1 4 During a Conversation Originating a 3 party to 5 party Conference Call 5 party Conference A PT user can establish a 3 party to 5 party conference call with up to 5 extensions or with a combination of extensions and up to 2 outside parties ap No SLT To establish a 5 party conference call To continue N gt Go gt E gt C gt OG gt gt Off hook Enter 22 Dial desired Talk Press CONF phone number For an outside phone number press the CO The current call is placed button or seize an outside CO line before on hold in the parking zone dialling the ph
116. s Using an Account Code Account Code Entry account code outside phone no 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store personal speed dialling no 0 9 phone no Todial personal speed dialling no 0 9 To confirm personal speed dialling no 0 9 Using Numbers Stored in the PBX System Speed Dialling Todial system speed dialling no 00 99 Dialling a Preset Number by Going Off hook Hot Line To store 2 phone no To set 1 0 To cancel O 0 1 2 3 Redialling Redialling the Last Outside Number You Dialled 80 Last Number Redial 80 User Manual 149 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 2 4 When the Dialled Party is Busy or There is No Answer Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Leaving a Message Waiting Indication To leave 1 extension no 0 To cancel 2 extension no 0 Calling Back a Caller Who Left an Indication To cancel all indications left at your O 0 extension To cancel all indications left at another 3 extension no extension To lock indications left at your extension 4 digit 4000 9999 lock code 2 times 0 To unlock indications left at your stored lock code 0 extension 1 2 6 Using Your Calling Priv
117. s number before the outside phone number User Manual 27 1 2 Making Calls To set cancel Set gt am gt gt ae 2 we y Cancel Off hook Enter 74 Enter 1 to set Enter On hook or 0 to cancel An SLT user can enter 0 instead of To dial e e To call another party dial the desired party s phone number before the preprogrammed A number is dialled e Upto 32 digits including can be stored However depending on your mode of account code entry may not be regarded as a pause e Rotary SLT users cannot programme this feature Using a Preprogrammed Number Quick Dialling You can make a Call simply by using the preprogrammed code number 50 through 59 For more details consult your manager or dealer PT SLT WAN gt quick dialling no Off hook Dial quick dialling number 50 59 a e This feature may be restricted depending on system programming 28 User Manual 1 2 Making Calls 1 2 3 Redialling Redial features make it easy to make consecutive calls to the same outside party Redialling the Last Outside Number You Dialled Last Number Redial Saving an Outside Phone Number for Redialling Saved Number Redial L Up to 64 digits X PAUSE and SECRET INTERCOM which stops all or part of the number from being displayed can be stored and redialled The outside CO line access number is not counted as a digit If you hear a busy to
118. s features feature numbers If you use a Direct Station Selection DSS Console you can also use the buttons on the DSS Console to perform operations instead of the buttons on the connected PT If you use a Panasonic PT that does not have feature buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons Feature Numbers Features have been assigned feature numbers which can be entered on your telephone to access the corresponding feature Some features are only accessible by entering the feature number In addition some features require other additional parameters to be entered to activate the feature Where necessary these are specified in the text Notice The default value assigned to certain features may vary depending on your country area For more details consult your dealer If you use an SLT that does not have the X or keys e it is not possible to access features that have X or in their feature numbers Tone Various tones are used during or after operations to provide you with information For more details regarding the types of tones and their meanings refer to 4 3 1 Identifying Tones Appendix Display In this manual you will see the phrase the display This refers to the display of a Panasonic PT When you use a Panasonic display PT displayed messages or items help you to operate the telephone 12 User Manu
119. seeecseeceeesueeseeeseueesueeseeesseeesees 12 1 2 AU AUC CS NS aia AEE AE AEA EA E AAEE E 20 te BaS C GANG eee E 20 1 2 2 Easy Dialling eesesnennennennensennnnnenserrsrssrrerrnrrrrrnrrnsrrtrrrrrrrrrrtsrrtrrtrtstrtttanrntrnnnntnn esa rn rrtt ennen 25 Meee REAN ea E E E E E 29 1 2 4 When the Dialled Party is Busy or There is No ANSWeYL ccccccceeeeeeeeeeeeeeeeeeeeseeeneees 31 1 2 5 Switching the Calling Method Alternate Calling Ring Voice ssseesssesssssensssereesrrreeen 39 1 2 6 Using Your Calling Privileges at Another Extension Walking COS ccccssseesseeeeeeees 40 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 41 1 3 Receiving CNS aces reece teenies cates ace cneses ne tamenatins saemecne see enteaey aces daesaateaseensencvedsuceemeateaecies 44 1 3 1 Answering Calls casas ered ener sccecessaueeesccauenctsesnensatnsndeussetscccsasmlens casas ant seiasbansaieueteieatateabannedas 44 1 3 2 Answering Hands free Hands free AnSwerback cccccccsececeeeseeeeceeeeeeeeseeeeseeesaaeesees 45 1 3 38 Answering a Call Ringing at Another Telephone Call Pickup ccccccesseeeseeeseeeeeees 46 1 4 D ring ONY CES AGI OWN exon sie vesecanssseeccesmoneswecsevaessaceceucwesssnmasevdsscucecsuvecssenmusevaessunseseseeseesaeees 48 1 4 1 Transferring a Call Call Transfer cccccccccccsececceeeeeeeeeeseeeeeeeeeeseeeessaeeesaeeesseeeeseeeesaaes 48 AZ MOVIN
120. set hour minute O AM 1 PM 1 one time 2 daily 0 To cancel 2 0 To confirm 3 152 User Manual 1 7 3 Receiving Call Waiting To set for outside CO line calls To cancel for outside CO line calls To set for intercom calls doorphone calls To cancel for intercom calls doorphone calls 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny To prevent To allow 1 7 6 Protecting Your Line against Notification Tones Data Line Security Toset To cancel 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear 1 7 9 Monitoring a Room Room Monitor Toset To cancel To monitor through a doorphone 1 8 1 If a Doorphone Door Opener is Connected Calling to and from a Doorphone Doorphone Call Opening a Door Door Open 1 8 2 If a Host PBX is Connected Accessing External Services External Feature Access EFA 1 8 3 If a Voice Processing System is Connected Forwarding Your Calls to a Voice Processing System Voice Mail Integration Toset To cancel To listen to messages 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number O doorphone no 1 4 doorphone no 1 4 door opener no 1 4 1 All Calls or 2 Busy No Answer voice mail extension no 0 O Cancel 0 0 User Manual 153 4 2 Feature Num
121. sire To return to automatic mode after changing the time service mode manually WD gt De Off hook Enter 78 To confirm the current time service mode Display PT While on hook E Enter The display shows the current mode for 3 s Enter 0 gt E Enter User Manual 115 2 1 Control Features e e The Day Night and Lunch button lights show the current status as follows ns Off Not set Red on Set e Iflunch mode is set manually by entering 783 while in automatic mode the time service mode will not change automatically until you return to automatic mode by entering 780 However if day mode or night mode is set manually the mode will still change automatically as programmed e It is not possible to cancel the current time service mode while in manual mode Instead enter the feature number corresponding to the time service mode you wish to set cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Day button Night button or Lunch button 116 User Manual 2 1 Control Features 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call The operator or manager can remotely set or cancel the Timed Reminder feature for any extension XP No SLT To set X gt DOO gt ensino gt CD Off hook Enter 764 Dial extension Enter number 0 Jam 1 Jone time gt gt i oe r Cou pai Enter hour 01
122. swer the call because it is J i e Ifyou hear a reorder tone when trying to retrieve a call from a TAM the dialled on performing another operation 46 User Manual 1 3 Receiving Calls Preventing Other People from Picking Up Your Calls Call Pickup Deny You can prevent other extension users from picking up your calls PT SLT 1 Prevent D gt t 2 T 0 Allow C Tone Off hook Enter 72 Enter 1 to prevent Enter or 0 to allow SD gt DW gt An SLT user can enter 0 instead of User Manual 47 1 4 During a Conversation 1 4 1 4 1 During a Conversation Transferring a Call Call Transfer Transferring to an Extension within the PBX Transferring to an Outside Destination Transferring to an Extension within the PBX You can transfer incoming calls to another extension Depending on the setting of your PBX proprietary telephone PT users may also be able to transfer incoming outside CO line calls to another extension simply by pressing the corresponding Direct Station Selection DSS button One touch Transfer To transfer PT SLT During a conversation TRANSFER Press TRANSFER or Recall hookswitch Git Talk gt gt If you wish you can inform the destination extension about the call you are transferring 083 D D d extension no R B Tone Press DSS or dial extension number T On hook The call is transferred To transfer wit
123. tion in hands free mode using the SP PHONE button TY No SLT To switch from the handset to hands free mode During a conversation using the handset SP PHONE gt Gay y Press SP PHONE On hook Do not go on hook without pressing the SP PHONE button first or the call will be disconnected To switch from hands free mode to the handset During a conversation in hands free mode N Off hook J l e Helpful hints for hands free operation e If it is difficult to hear the other party s voice E E Increase the volume using the Navigator Key or Volume Key e If the other party has difficulty hearing you Decrease the volume e If the other party reports that your voice echoes Use the telephone in a room that has curtains carpeting or both e If parts of the conversation cannot be heard If you and the other party speak at the same time parts of your conversation may be lost To avoid this try to speak alternately 66 User Manual 1 4 During a Conversation 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion If you are using a pulse type outside CO line you can temporarily change the dialling mode from pulse to tone to access computer telephone services that require tone dialling such as Voice Mail PT SLT gt GOD gt Cee Dial phone number Enter Dial desired number Pulse mode Tone mode o e You cannot change from tone to pulse dialling mode User Manual 67 1 5 Before
124. to 1 9 1 Calling with the Incoming Call Log Notes e f you set the Voice Mail Integration feature the BV feature will not function e When another extension user is recording or erasing a personal common BV OGM you cannot perform any operations using the BV feature When another extension user or an outside caller is performing operations other than those mentioned above you may not be able to use the BV feature In this case wait a few minutes and try again Recording Playing or Erasing Personal BV Outgoing Messages To record PT SLT D gt Daa D DMs gt HE C Tone Off hook Enter 723 Enter 1 Enter Record a message On hook An SLT user can enter 0 A PT user can play back instead of the message by pressing the AUTO DIAL STORE button instead of going on hook 76 User Manual 1 5 Before Leaving Your Desk To play back PT SLT WD gt OBSs gt o Off hook Enter 723 Enter 2 To erase PT SLT N Off hook z702 3 Enter 723 Red on A message is playing gt E gt Co Enter 0 y td ne ta C Tone Confirm On hook the message Enter An SLT user can enter 0 instead of gt FB GF C Tone y Enter On hook An SLT user can enter 0 instead of The AUTO DIAL STORE button light shows the current status as follows Off You are recording a message or a message has finished playing e You can stop playback by press
125. ts a PT that is ringing or busy a PT in Paging Deny mode a PT in Do Not Disturb DND mode 86 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 Setting the Telephone According to Your Needs 1 7 1 Setting the Alarm Timed Reminder You can set your telephone to ring at a set time to remind you of a meeting appointment or as a wake up call The alarm can occur either one time or daily every day until cancelled at a preset time When you go off hook to answer you hear a special dial tone dial tone 3 To set PT SLT 0 AM 1 Onetime YD gt ow gt gt gt oo 1 PM 2 Daily Off hook Enter 76 Enter hour 01 12 and minute 00 59 Enter 1 for one time and then 0 for AM or 1 for PM or 2 for daily gt gt gt gt D Sp C Tone Enter On hook An SLT user can enter 0 instead of To cancel PT SLT N GI gt o gt D Off hook Enter 76 Enter 2 Enter An SLT user can enter 0 instead of User Manual 87 1 7 Setting the Telephone According to Your Needs To stop the alarm PT SLT D a 3 Pressing any button also stops Off hook the alarm To confirm Display PT WD gt 0m gt mD LP SH Off hook Enter 76 Enter 3 Enter On hook e e The alarm rings for 30 seconds e f you receive an incoming call during an alarm the ringing for that call will start after the alarm stops ringing
126. tton by pressing it while on hook e You can press a CO button to select a desired outside CO line before pressing the One touch Dialling button cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number User Manual 25 1 2 Making Calls Using Numbers Stored at Your Extension Personal Speed Dialling You can store up to 10 numbers at your extension for your personal use This feature is also known as Station Speed Dialling To store a phone number PT SLT ersonal speed desired J D gt G5 Paz gt LJ gt GD of SF Off hook Enter 2 Dial personal speed Dial desired Enter On hook dialling number 0 9 phone number max 24 digits For an outside phone number dial an outside CO line access number before the phone number To dial PT SLT ersonal speed NN gt gt i dialling no Off hook Enter or 1 Dial personal speed dialling number 0 9 To confirm Display PT ersonal speed SD gt Ge personal speed CE Off hook Enter 3 Dial personal speed Enter dialling number 0 9 e Enter or 1X when Plan 2 or Plan 3 is selected as the numbering plan through system programming e Personal Speed Dialling numbers 0 through 9 correspond to the numbers F1 through F10 of the Programmable Feature PF buttons assigned as One touch Dialling numbers Assigni
127. ture Clear 95 CO 15 CommonBVOGM 75 121 CONF 16 Conference 16 58 132 Confirmation Tones 161 Confirming Your Own Extension Number Self extension Number Confirmation 131 Connection Example 19 Control Features 114 Customised Buttons 16 Customising the Buttons 132 Customising Your PBX System Programming 137 Customising Your Phone amp PBX 127 Customising Your Phone Personal Programming 128 D Data Line Security 93 153 Date amp Time Set 123 Day 16 132 DialTones 159 Dialling a Preset Number by Going Off hook Hot Line 27 Direct Inward System Access DISA 41 Direct Message 76 Direct Station Selection DSS DISA Security Code 512 141 DISA Security Code Digits 530 142 DISA gt Direct Inward System Access DISA 41 Display 12 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area 120 DND Override 38 155 DND Tone 160 DND gt Do Not Disturb DND 89 Do Not Disturb DND 89 151 Door Open 99 153 Doorphone Call 98 153 Doorphone Chime Patterns During a Conversation 48 E Easy Dialling 25 EFA gt External Feature Access EFA 16 132 158 100 Index Electronic Station Lockout gt Extension Lock 73 151 Entering Characters 143 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL 119 Examples 13 Exclusive Call Hold 50 Executive Busy Override 36
128. ugh 9 Non numeric codes such as FLASH RECALL and PAUSE cannot be used e You can clear the account code by pressing the x key or FWD DND button while entering the account code and then re enter the account code e Ifyou hear a reorder tone after entering the account code the account code entered does not exist Enter the correct code EE _ For your convenience you can store a code together with a phone number in the telephone s memory e g Speed Dialling cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb 24 User Manual 1 2 Making Calls 1 2 2 Easy Dialling There are several convenient methods of storing and dialling frequently used phone numbers Using a One touch Button One touch Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Using Numbers Stored in the PBX System Speed Dialling Dialling a Preset Number by Going Off hook Hot Line Using a Preprogrammed Number Quick Dialling Using a One touch Button One touch Dialling You can dial a phone number max 24 digits previously stored to a flexible button with a one touch operation XP No SLT One touch Dialling Press One touch Dialling e A telephone number longer than 24 digits can be stored by dividing it among 2 or more One touch Dialling buttons e You can confirm the stored number of a One touch Dialling bu
129. ving Your Desk 1 5 4 Leaving a Group Log in Log out You can change your status in an extension group When you log out incoming calls to the group will not ring at your extension When you log back in calls will again ring at your extension Default Log in Extension Group To set Log in Log out PT SLT 0 Log in J 7 3 6 D E 4 D d 7 3 6 J 1 Log out gt C Tone v Off hook Enter 736 Enter 0 to log in Enter On hook or 1 to log out An SLT user can enter 0 instead of Go Log in Log out y Press Log in On hook Log out e e The Log in Log out button light shows the current status as follows Off Log in mode Ey Red on Log out mode e The last member of a group cannot log out cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Log in Log out button 74 User Manual 1 5 Before Leaving Your Desk 1 5 5 Using Voice Messaging Built in Voice Message BV Recording Playing or Erasing Personal BV Outgoing Messages Forwarding Your Calls to Built in Voice Message Leaving Playing or Erasing Voice Messages Direct to Common Message Area Jue lt A A Outside party e Direct to DISA 1 Direct to extension DISA OGM e e e e Using the DISA EEEE SEE lt Call Extension FWD to Personal Message Area Extension KN ee Intercept t
130. y The following ring tone patterns sent from the telephone company can be detected for each outside CO line Pattern 1 odis lt _ l S eee S ee mal Pattern 2 __ O E E Pattern 3 User Manual 157 4 3 Identifying Tones ammm Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX Pattern 1 is Pattern 2 Pattern 3 E WD Dec E E Pattern 4 eel E E he E S Pattern 5 a a re a NOA Pattern 6 es ees lene oo on Pattern 7 Dan ee E eee E eens eee PL Pattern 8 Chime patterns 1 to 4 are played only one time during the doorphone ringing time 158 User Manual 4 3 Identifying Tones When Going Off hook Dial Tones Tone 1 Normal Tone 2 Any of the following features is set Tone 4 Absent Message Background Music BGM proprietary telephone PT only Call Forwarding FWD Call Pickup Deny Data Line Security Do Not Disturb DND Extension Lock Hot Line single line telephone SLT only Message Waiting PT only Remote Extension Lock Timed Reminder When going off hook with an SLT that has messages waiting When Account Code Entry is performed When answering a call from Timed Reminder A new voice message has been recorded Built in Voice Message BV Tone 5 The remaining voice message recording time is less t

KX-TES824 Model KX-TEM824 User Manual

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