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1. Always UPS Systems Software Setup For Standard Software Applications At the back of the UPS is an interface allowing direct communication with your computer system the location of which be found in figure 4 3 1 4 There 1 RS232 serial data interface one USB data interface and an emergency power off switch supplied However the RS232 port cannot be used when the USB interface is in use In addition there is an optional interface slot that allows you to install different communications cards It can be used parallel with either the RS232 or USB ports Currently there are two cards available for the optional interface slot An SNMP WEB card allows management and monitoring over a network or internet and the AS 400 card allows voltage free relay contacts see sections 12 2 and 12 3 11 1 Connecting the UPS to a Computer The communication device for the UPS and PC comes as a complete package with power management software Only the communication cable provided with UPS may be used to connect to your computer which is accomplished through the UPS RS232 port Also ensure that the operating system on your computer is supported Instructions provided in the power management software will help with this installation Other advanced power protection solutions such as SNMP are provided by your dealer 11 2 RS 232 Standard Interface port The RS 232 interface uses a 9 pin female D sub connector This information consists of
2. If the UPS loses its basic functions please check the following items before contacting your local dealer or service center Is the UPS connected to the power source Does the input voltage match the specification When you contact anyone for service please provide the following information UPS model name and serial number Date the problem occurred Complete description of the problem TROUBLESHOOTING CHART Displayed on LCD Audible Alarm Alarm Description What You Should Do ITwo Beeps per IThe UPS is overloaded in On Line mode Your equipment needs more Shut off the least important equipment connected to the UPS If this solves the Output Overload Second power that the UPS overload problem the UPS will provide The UPS switch from bypass back to loperates in bypass normal operation No action needed The UPS Battery Test No Beeps UPS is doing a battery will return to normal operation Over Charge Constant Beep test Batteries are over charged when it successfully completes the battery test Turn off protected loads Turn off UPS and call local dealer Low Battery 2 beeps every 5 seconds IThe unit is operating on Battery Power and will shutdown soon due to very low battery voltage The unit will restart automatically when acceptable power returns On Battery One beep every 5 seconds IThe unit is operating on Battery Power Save your data and
3. 2kVA Six 6 12VDC 7Ah 3kVA Six 6 12VDC 9Ah Table 10 1 Number of batteries per system Figure 10 1 Battery Replacement Attention Potentially lethal voltage exists within this unit as long as the battery supply is connected Do not disconnect the batteries when the unit is in back up mode Servicing of the batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions Keep unauthorized personnel away from the batteries Do not dispose of batteries in a fire They may explode Do not open or mutilate the battery or batteries Released electrolyte is harmful to the skin and eyes It may be toxic A battery can present a risk of electrical shock and high short circuit current The following precautions should be observed when working on batteries Remove watches rings and other metal objects Use tools with insulated handles Wear rubber gloves and boots Do not lay tools or metal parts on top of batteries Disconnect charging source prior to connecting or disconnecting battery terminals Determine whether the battery is grounded If grounded remove the source of the ground connection Contact with any part of a grounded battery can result in electrical shock The likelihood of such a shock is reduced if grounds are removed during installation and maintenance applicable to a UPS and a remote battery supply not having a grounded supply circuit 11
4. 6 Connect Red and Black Connectors to the Red and Black connectors located on the back of the UPS system Ensure proper polarity before connecting 7 Additional battery banks for the N series UPS systems may require an additional 120VAC supply to power the additional charger Cable not supplied Start up Procedure 1 Once all connections are secure turn the Battery Breaker 2 Connect the UPS to the AC supply and turn On the UPS 12 2 SNMP Network Management Adapter Optional The Always On Simple Network Management Protocol SNMP adapter is a web based management product that uses multiple open standards such as Telnet HTTP and SNMP to provide full management of supported devices The SNMP Adapter is designed to connect directly to the network and allow for network broadcasting of UPS conditions as well as remote access to the UPS system to monitor parameters and displays For set up instructions view the READ ME file provided with the set up disk 21 Always UPS Systems 12 3 AS 400 and Relay Contact Optional Located on the rear panel of the UPS is a connector which provides status information through relay and photo coupler of the UPS operation Pin Assignment DB 25pin male connector Input signal pin assignment Remote Emergency Power Off Pin 24 25 When pin 24 and pin 25 are shorted the UPS will power off immediately Remote Shut Down Pin 22 23 If Vpinz2 gt
5. 6V 12V the UPS will power off after 1 second Output signal pin assignment REMOTE EMERGENCY POWER OFF Fault Pin 1 2 3 On Battery Pin 4 5 6 i Battery Low Pin 7 8 1 On Bypass Pin 9 10 On Inverter Pin 11 12 REMOTE SHUTDOWN SIGNAL Dry Contact Capacity 3A 250VAC Max N INVERTER BYPASS ove J 1min gt 3 3mA A400 ME 2 1 9 E o 10 o 22 o BATTERY LOW x o 15 BACK UP 18 1 0 0 NO ONC EON NA 5 NO NC T E FAULT 0 Bill one Figure 12 3 1 Line drawing of AS 400 Communications interface 22 Always UPS Systems State Pin Pin Pin Pin Pin Pin Pin 1 2 2 3 4 5 5 6 7 8 9 10 11 12 Normal Open Close Open Close Open Open Closed q q Fault Close Open 1 1 1 Closed Open q On Battery Open Close Close Open 1 Closed q q Battery Low Open Close Close Open Close Open Closed q q q On Bypass 1 1 1 1 1 Inverter Close 1 1 1 Open Closed q 1 Inactive State may be open or closed condition Table 12 3 1 Output Truth Table 23 Always UPS Systems 13 TROUBLESHOOTING The following chart of unusual situations includes some possible problems and solutions occurring under daily operation
6. INSTRUCTIONS DO NOT USE THIS EQUIPMENT FOR ANY PURPOSE OTHER THAN THE INTENDED USE EXAMINE THE PACKAGING CONTAINER FOR DAMAGE NOTIFY THE CARRIER IMMEDIATELY IF DAMAGE IS PRESENT DO NOT DISASSEMBLE THE UPS DO NOT OPERATE OR LOCATE NEAR WATER OR EXCESSIVE HUMIDITY DO NOT USE OTHER MANUFACTURERS ACCESSORIES MAY CAUSE DAMAGE OR UNSAFE CONDITIONS KEEP LIQUID AND FOREIGN OBJECTS FROM GETTING INSIDE THE UPS DO NOT BLOCK AIR VENTS IN THE FRONT OF THE UPS OR AIR EXHAUSTS IN THE BACK DO NOT PLACE OR OPERATE CLOSE TO GAS HEATERS OR FIRE DO NOT LET POWER CORDS CONTACT HOT SURFACES DO NOT PLUG APPLIANCES SUCH AS HALF BRIDGE RECTIFIED LOAD INTO THE UPS USE CAUTION WHEN SERVICING BATTERIES BATTERY ACID CAN CAUSE BURNS TO SKIN AND EYES IF ACID IS SPILLED ON SKIN OR IN EYES FLUSH WITH FRESH WATER AND CONTACT A PHYSICIAN IMMEDIATELY DO NOT OPERATE IF THE UNIT IS LEAKING LIQUID OR IF A WHITE POWDERY RESIDUE IS PRESENT BATTERIES MAY CONTAIN METALS AND OTHER CHEMICAL HAZARDOUS WASTE FOR PROPER DISPOSAL CONSULT YOUR LOCAL STATE AND FEDERAL EPA AND OTHER ENVIRONMENTAL LAWS AND REGULATIONS USE ONLY THE POWER SUPPLY CORD PROVIDED WITH THIS UNIT THE POWER CORD FOR UPS IS WIRED IN ACCORDANCE WITH NATIONAL ELECTRICAL CODE NEC SPECIFICATIONS BE SURE THAT THE WALL OUTLET IS ALSO WIRED TO THESE SPECIFICATIONS THE UPS CONTAINS ITS OWN ENERGY SOURCE BATTERY THE OUTPUT RECEPTACLES MAY BE LIVE EVEN WHEN THE UPS IS NOT CONNECTED TO AN AC S
7. Short Available YES Abnormal Voltage YES Abnormal Frequency YES VO Noise Protection Common amp Normal Noise Suppression VO Spike and Transient YES Telephone Network Display RJ11 RJ45 LCD LED Status Readings and Setup Parameters Audible Alarms On Battery Low Battery Overload Fault Communications RS232 7 Dry Contact Optional USB SNMP AS400 Emergency Power OFF Operating Temperature YES Via Normally Closed Contact 0 40 lt 32 104 F 0 95 Non condensing lt 40 dBA at 1 Meter UL1778 CSA C22 2 UL cUL Optional ABS American Bureau of Shipping see below Surge Transient IEEE C62 41 CAT A EMI RFI FCC Part 15 Warranty W x Dx Hmm in Two Year Factory Warranty Optional Extendable Warranties Available 155x410x238 6 0 x16 5 x9 4 225x425x360 8 9 x16 7 x14 2 Weight in kg Ibs MODEL NO 13 5 29 7 16 2 35 6 31 6 68 4 32 5 71 5 GES 701NR GES 102NR GES 152NR GES 202NR GES 302NR 17 0 37 4 UPC Order Code 825433 30111 825433 30202 825433 30301 825433 30403 825433 30501 WxDxH mm in 428x425x84 16 9 x16 7 x 3 3 2U 428x635x84 16 9 x25 0 x3 3 2U Weight in kg Ibs MODEL NO 18 35 3 20 44 1 25 55 31 6 68 4 32 5 71 5 GES 701N ABS GES 202N ABS GES 302N ABS UPC Order Code 825433 30112 825433 30233 825433 30234 WxDxH mm in Avai
8. data about utility load and the UPS The interface port pins and their functions are identified in the following table Pin Signal Name Direction Ref UPS Functions 2 TxD Output ITxD Output 3 RxD Input RxD Inverter Off Input 5 Common Common 6 CTS Output AC Failure Output 8 DCD Output Low Battery Output 9 RI Output 8 to 24VDC Power Table 11 2 1 Pinout for RS 232 connector NOTE Maximum rated values are 24VDC at 50mA 11 3 USB port Connecting the UPS to your computer is accomplished through the USB port on the back of your computer USB compliant hardware and operating system will be necessary including installation of a USB driver The serial port cannot be used when using the USB port The USB cable is standard and must be bought separately 11 4 11 5 11 6 Always UPS Systems EPO port Emergency Power A customer supplied switch located remotely can be used to open the EPO connection and allows UPS output receptacles to be switched off Since the EPO shuts down the equipment immediately orderly shutdown procedures are not followed by the power management software The UPS will have to be manually restarted in order to regain power to the outlets Network Transient protector 700 3000 VA The network transient protector located on the back panel has both IN and OUT jacks and houses a single RJ 45 10BaseT network connector Connect the input conne
9. the exhaust fans and ventilation grills are not obstructed Below is the necessary information for operation of the unit Normally the UPS runs automatically but on those few occasions such as just after installation start up or shutdown procedures maybe required 5 1 5 2 Turn On Procedure Ensure that installation was correct and successful and that the input power cable is connected to a well grounded outlet The UPS can be started by pushing the ON OFF button located on the front panel for at least three seconds The UPS should now start its self test testing the internal functions main synchronization and inverter startup After a successful test inverter power will be supplied via the outlets During the self test the LCD will display Ready on The LED will light up when output power has commenced and the LCD will display Line mode Switch on the loads Turn Off Shutdown Procedure Shutdown and turn off the loads Push the ON OFF button on the front panel for five seconds The alarm will sound and the UPS will shutdown The LCD will display UPS OFF for a few seconds NOTE In case of an emergency situation the Emergency Power Off EPO located on the back of the unit should be used 6 Always UPS Systems Front Control Panel ON ON LINE BYPASS FAULT E Co op FUNC ENTER ON OFF Figure 6 1 LCD Display 6 1 Normal Display The U
10. 12 6 2 UPS METERS DISPLAY 212 6 3 BUTTON OPERATION 213 6 4 CONTROL PANEL FUNCTIONS 13 6 5 UPS CONFIGURATIONS E 7 AUDIBLE ALARM 16 T BACKUP MODE 16 7 2 LOW BATTERY 16 7 3 BYPASS 16 7 4 FAULT 16 8 BATTERY MAINTENANCE 16 9 ENVIRONMENTAL PROTECTION 16 10 BATTERY REPLACEMENT sess 17 11 SOFTWARE SETUP FOR STANDARD SOFTWARE APPLICATIONS 11 1 CONNECTING THE UPS TO A COMPUTER 218 11 2 RS 232 STANDARD INTERFACE PORT 218 11 3 USB PORT nies ctt s 18 11 4 EPO EMERGENCY POWER OFF 19 11 5 NETWORK TRANSIENT PROTECTOR 700 3000 VA 219 11 6 LOAD SEGMENTS 700 3000 12 OPTIONAL EXTRAS 12 1 PROCEDURE FOR OPTIONAL EXTENDED BATTERY CABINETS 20 12 2 SNMP NETWORK MANAGEMENT ADAPTER OPTIONAL 12 3 AS 400 AND RELAY CONTACT OPTIONAL 13 TROUBLESHOOTING 14 TECHNICAL DATA 225 15 CONTACT INFORMATION 26 15 1 ADDITIONAL PURCHASES OR UPGRADES 15 2 WARRANTY QUESTIONS SOFTWARE QUESTIONS 1 Always UPS Systems Introduction Congratulations on your choice of the Always N Series On Line Uninterruptible Power System UPS The N Series features the very latest top of the line microprocessor technology and IGBT transistors for clean highly regulated PWM Pulse Width Modulated True Sine W
11. Always On UPS Systems n c GES N Series Operators Manual GES 701N GES 302N On Line 700VA 1kVA 1 5kVA 2kVA 3kVA Dual Conversion On Line UPS Single Phase Input Single Phase Output Version 2 12 THIS PAGE IS INTENTIONALLY BLANK Always UPS Systems Note The instructions contained in this manual are not intended to cover all of the details or variations in equipment or to provide for every possible contingency to be met in connection with installation operation or maintenance Should further information be desired or should particular problems arise which are not covered sufficiently for the purchaser s purposes the matter should be referred directly to Always UPS Systems Inc Any electrical or mechanical modifications to this equipment without prior written consent of Always UPS Systems Inc will void all warranties and may void UL cUL CSA listing Unauthorized modifications also can result in personal injury death or destruction or the equipment Uninterruptible Power Supply Please complete the Warranty Card supplied with this UPS and return it by mail to Always UPS Systems Inc This activates the warranty If additional information or technical assistance is required call Always UPS Systems Inc Sales and Technical Support Line Toll free at 1 877 259 2976 Ext 451 or 250 491 9777 Ext 451 or Fax 250 491 9775 Or E mail at sales alwaysonups com or visit our web site at www
12. C output with a very small tolerance 42 with little to no distortion CPU Control User Interface The CPU controller monitors and maintains all systems within the UPS while permitting communication between the UPS user and peripheral devices Static By pass A static transfer switch and bypass circuit is provided as an integral part of the UPS The inverter has an overload rating of 125 rated load for one minute 150 rated load for 20 seconds 200 rated load for one and a half cycles The static bypass will auto transfer to bypass if these overload conditions are exceeded The static transfer switch control logic will contain an automatic transfer control that senses the status of the inverter logic signals and operating and alarm conditions This control circuit will provide an uninterrupted transfer of the load to a normal input source or alternate bypass source Transfers are made when an overload or malfunction occurs within the UPS without exceeding the transient limits specified herein Always UPS Systems 2 4 Special Features Efficiency Optimizer function The Efficiency Optimizer function adds cost effectiveness minimizes power loss and reduces power consumption Alternating between bypass and on line modes is achieved automatically and in accordance with the conditions of the utility AC power On line mode may be used during times of intermittent power and bypass mode when the utility is within selectable parame
13. English German French Select Language Language language Spanish Italian English Set Generator Mode Generator in generator ON OFF OFF Set RS 232 Set RS 232 RS 232 Control communications on or Enable Disable Enable Table 6 5 1 UPS configurable settings n order or the UPS and power management software to operate normally Manual Bypass should be set to OFF as the load will not be protected by the unit when Manual Bypass is ON This is aimed for operating an external maintenance bypass switch You should turn the UPS off and keep the AC power connected before you use Generator function Even when you go from Generator Mode to Normal mode Always UPS Systems Audible Alarm 7 1 Backup mode The UPS will beep once every five 5 seconds and the BACKUP LED will light when the unit is in back up mode beep beep beep Slow beep 7 2 Low Battery The UPS will beep twice every five 5 seconds and the BACKUP LED will flash when the batteries are almost depleted beep beep beep Fast beep 7 3 Bypass The UPS BYPASS LED will illuminate The UPS will not beep 7 4 Fault The UPS will sound a continuous beep and the FAULT LED will illuminate and the LCD will display the cause beeeeep Continuous beep Battery Maintenance On initial start up it is recommended the batteries have a minimum of eight 8 hours of charging to ensure proper operation e During nor
14. HEN 1 THE POWER CABLE HAS BEEN DAMAGED 2 LIQUID HAS BEEN SPILLED INTO THE UNIT 3 THE UNIT DOES NOT OPERATE NORMALLY EVEN THOUGH THE OPERATING INSTRUCTIONS HAVE BEEN FOLLOWED DO PLACE STORAGE MEDIA THE UNIT AS THIS CAN RESULT IN DATA CORRUPTION THIS UPS WAS DESIGNED POWER ALL MODERN COMPUTER LOADS AND ASSOCIATED PERIPHERAL DEVICES SUCH AS MONITORS MODEMS CARTRIDGE TAPE DRIVES EXTERNAL FLOPPY DRIVES ETC DO NOT USE IT FOR PURE INDUCTIVE OR CAPACITIVE LOADS IT IS NOT RATED TO POWER LIFE SUPPORT EQUIPMENT CAUTION ALL RECORDED MEDIA SUCH AS DISKETTES TAPES AND CARTRIDGES SHOULD BE KEPT A MINIMUM OF 60CM FROM THE UPS THE MAGNETIC FIELD CREATED BY OPERATION OF THE UPS MAY ERASE DATA ON THOSE DEVICES ATTENTION INSTALL THE ON LINE UPS IN A WELL VENTILATED AREA AWAY FROM FLAMMABLE LIQUIDS GASES OR EXPLOSIVES DO NOT LET THE UNIT COME INTO CONTACT WITH WATER POTENTIALLY LETHAL VOLTAGES EXIST WITHIN THIS UNIT AS LONG AS THE BATTERIES ARE CONNECTED DO NOT TOUCH ELECTRICAL CIRCUITS WHEN POWER IS CONNECTED TO THE UPS TURN THE UPS OFF AND DISCONNECT THE UNIT FROM THE POWER SOURCE BEFORE REMOVING THE COVER PLATES ALL REPAIRS SHOULD BE PERFORMED BY QUALIFIED SERVICE PERSONNEL READ THIS MANUAL CAREFULLY BEFORE INSTALLING OR USING THE UNIT FOLLOW ALL PROCEDURES AS DESCRIBED TO INSURE SAFE RELIABLE OPERATION OF THE UPS Always UPS Systems MORE SAFETY
15. N 3000VA 2100W Maximum Capacity UPC Order Code Nominal Voltage 825433 30100 825433 30200 825433 30300 825433 30400 120VAC OPTIONAL 220VAC AVAILABLE 825433 30500 Voltage Range 60VAC 40 Load 70VAC 70 Load 80VAC 100 Load 144 Bypass Voltage 10 10 15 15 20 User Selectable Phase Single Phase L N G Frequency Window 45 65Hz 2 5 7 User Selectable Synchronization Window 3Hz Power Factor Output Voltage 0 97 100 110 115 120 127VAC User Selectable Voltage Regulation 2 Frequency Regulation 0 25Hz Battery or Free Run Mode Voltage Distortion THD lt 3 Linear Load lt 5 Non linear Load Max Current 120VAC 8 2 12 4A 16 5A Transient Response 4 10096 Load Change Overload Capacity 125 for 1 min 150 for 10 sec Orest Factor 3 1 Efficiency 86 normally gt 98 High efficiency mode Transfer Time Zero 10 5 20R US 1 L5 20R Sealed Lead Acid Maintenance Free Hot Swappable Cartridge 10 5 15R 85 158 1 L5 30R 2 3 3 6 6 24VDC 36VDC 36VDC 72VDC 72VDC Recharge Time lt 4 Hrs to 90 Recovery Advanced Battery Management Auto Self test Temperature Compensated 3 Stage Charging Load Dependent Discharge Backup Time Full Load 9 min 10 min 8 min 12 min 8 min Extended Runtime Output
16. PS status is shown in normal display mode From here you have a choice to go to UPS meters display and the Settings display by pushing the button 6 2 UPS meters display Various measurements are available through the UPS meters display pressing the button will scroll through the following meters LCD Message Description O P VOLT V Shows Output AC voltage O P FREQ Hz Shows Output Frequency VOLT V Shows Input AC Voltage VP FREQ Hz Shows Input Frequency VOLT V Shows Battery Voltage O P Load Shows of Maximum Rated Load O P W W Shows Output Watts O P VA VA Shows Output VA O P Curr A Shows Output Current BACKUP TIME min Shows Estimated Backup time in minutes BAT CHARG Shows approximate of battery capacity Shows approximate ambient temperature BAT PACK NUM Shows External Battery Packs Number RATING VA Shows UPS Rating CPU VERSION Shows CPU Version Table 6 2 1 UPS metered display Always UPS Systems 6 3 Button Operation Please note the three operating buttons on the front panel 6 4 1 OFF button a Push the ON OFF button for at least 3 seconds to turn on the UPS b When UPS is working push the ON OFF button for at least 3 seconds to turn off the UPS ENTER button Use
17. UPPLY ONCE YOU HAVE CONNECTED THE BATTERY CONNECTORS DO NOT ATTEMPT TO LIFT THE CABINETS DO NOT CONNECT OR DISCONNECT BATTERY CABINETS WHILE THE UPS IS OPERATING FROM BATTERY SYMBOLS ae gt A Protective grounding terminal a terminal which must be connected to ground prior to making any other connection to the equipment A terminal to or from which an alternating sine wave current or voltage may be applied or supplied A terminal to or from which a direct current or voltage may be applied or supplied This symbol indicates the word phase May be used in lieu of the wording caution risk of electric shock for any cautionary marking iii Always UPS Systems Table of Contents T INTRODUCTION 2 1 1 MODES OF OPERATION 442 2 PRODUCT DESCRIPTION 2 2 2 1 THEORY OPERATION 43 2 2 BLOCK DIAGRAV 442 2 3 DESCRIPTION BLOCK d 2 4 SPECIAL FEATURES us 3 HANDLING 6 3 1 DELIVERY 246 3 2 INITIAL INSPECTION 26 3 3 STORAGE 6 4 INSTALLATION 7 4 1 LOCATION ordi 4 2 ELECTRICAL CONSIDERATIONS 8 4 3 REAR VIEW DIAGRAMS 8 4 4 INPUT OUTPUT AND EXTERNAL 210 5 START UP SHUTDOWN 11 5 1 TURN ON PROCEDURE 51 5 2 TURN OFF SHUTDOWN PROCEDURE 11 6 FRONT CONTROL PANEL 12 6 1 NORMAL DISPLAY
18. alwaysonups com Or write to Always UPS Systems Inc Bldg 1 150 Campion Road Kelowna BC V1X 7S8 Canada Please complete the following information for your records Model Number Serial Number Date of Installation Inspected By Always UPS Systems IMPORTANT SAFETY INSTRUCTIONS THIS MANUAL CONTAINS IMPORTANT INSTRUCTIONS THAT SHOULD BE FOLLOWED DURING INSTALLATION AND MAINTENANCE OF THE UPS AND BATTERIES THE UPS SYSTEM IS NOT INTENDED FOR EXTERNAL USE UNLESS SPECIFICALLY DESIGNED FOR IT ALL SERVICING MUST BE DONE BY QUALIFIED PERSONNEL DO ATTEMPT TO SERVICE THIS EQUIPMENT YOURSELF OPENING OR REMOVING COVERS WILL RISK EXPOSURE TO DANGEROUS VOLTAGES DO NOT LOCATE UPS IN AN AREA WHERE UNAUTORIZED PERSONNEL HAVE ACCESS THE POWER SUPPLY FOR THIS UNIT MUST BE SINGLE PHASE RATED ACCORDANCE WITH THE EQUIPMENT DATA PLATE IT MUST BE SUITABLY GROUNDED DO STAND BEVERAGE CONTAINERS ON THE UNIT EXTERNAL SLITS AND OPENINGS THE PROVIDED FOR VENTILATION TO ENSURE RELIABLE OPERATION OF THE PRODUCT AND TO PROTECT FROM OVERHEATING THESE OPENINGS MUST NOT BE BLOCKED OR COVERED OBJECTS MUST NEVER BE INSERTED INTO VENTILATION HOLES OR OPENINGS THE POWER OUTLET THE UPS DISTRIBUTION PANEL WILL LIVE WHEN THE UNIT S POWER SWITCH IS ON WHETHER OR NOT THE UNIT AC SUPPLY IS PRESENT QUALIFIED PERSONNEL SHOULD CONSULTED W
19. ave power For ease of use the N Series utilizes an LCD display to indicate load percentage battery capacity input voltage output voltage input frequency output frequency internal UPS temperature and the mode of operation It also provides self diagnostics a combination On Alarm Silence Manual Battery Test button a combination Off Bypass button and two levels of alarms when the unit is operating on battery The N Series incorporates an interface port for communications between the UPS and a LAN server or other computer system with various operating systems installed This port provides detailed operating information including voltages currents and alarm status to the host system when used in conjunction with the shutdown software Also available are the optional SNMP Adapter to permit remote control monitoring and notification of UPS conditions via a network or the internet and an AS 400 interface to allow for relay communications in PLC or contact environments 1 1 Modes of Operation The N Series UPS is designed to operate as a continuously on line dual conversion system in the following modes Normal The critical AC load is continuously supplied by the UPS Inverter The input Rectifier derives power from a utility AC source and supplies power to the Inverter while simultaneously float charging the storage batteries Back Up Upon failure of utility AC power the Inverter obtains power from the batteries without i
20. ctor to the jack labeled IN and the output connector to the jack labeled OUT Load segments 700 3000 VA The power management software controls the sets of receptacles known as load segments which provides organized shutdown and startup of the equipment Less critical equipment can be turned off during power outages saving battery power for critical loads The power management software manual has more details regarding this The load group status can be viewed from the LCD display and can be changed if necessary These load segments are usually handled with the UPS management software Refer to chapter 6 5 regarding the two load segments that come with each model Necessary information for operation of the unit is covered in this chapter Normally the UPS runs automatically but on those few occasions such as just after installation all the starting and shutting down procedures are described herein Always UPS Systems 12 Optional Extras 12 1 Procedure for Optional Extended Battery Cabinets Attention Choose the correct battery pack voltage according to the UPS rated capacity Do not connect too few or too many batteries as this could cause electrical shock damage or death It is important to follow the correct procedures for connecting the battery packs If the procedures are not followed properly it will increase the chance of electrical shock damage or death Follow the procedure to avoid any possible danger A
21. e performed manually from the front panel at any time Always UPS Systems 3 Handling 3 1 Delivery Upon receiving the UPS system inspect the packaging integrity and the physical condition of the cabinet carefully In the event that physical damage is visible the carrier must be informed immediately and a claim filed with them Inform Always as soon as the claim has been filed and a copy of claim should be faxed to Always at 250 491 9775 A detailed report of the damage is necessary for carrier insurance claim 3 2 Initial Inspection Unpack the UPS carefully notice the packing method and retain the box and packing material If you must return the UPS at any time you must repack it the way it was originally shipped Visually inspect the UPS for damage that may have occurred during shipment If there is damage or anything is missing contact the dealer from whom you purchased the unit and save the packaging for future shipment When the unit has passed the initial inspection record the Installation date on the back panel of the unit and in the space provided towards the front of this manual Included with UPS System 1 User manual 2 Communication cable 3 Software package 4 Power Cord for the 700VA 1kVA and 1 5kVA UPS systems only 3 3 Storage 1 If the on line UPS is to be stored prior to installation it should be placed in a dry well ventilated area where it will not be exposed to dirt mois
22. er Supply is designed to be installed between utility commercial supplied power and your loads It is used to protect your loads from noticing any power fluctuations eg Blackouts brownouts over voltage conditions The UPS will supply a sufficient amount of steady constant AC power during these power fluctuations allowing the loads to be shutdown properly preventing possible damage to both hardware and software 2 2 Block Diagram Static Bypass Input Rectifier PFC Inverter Breaker W Output Output Utility Filter Filler DC to DC Booster Charger Batteries Figure 2 2 1 Block Diagram for N Series Always UPS Systems 2 3 Description of Each Block Input Breaker Prevents the breaker of the distribution panel from tripping when a UPS fault or over current condition occurs EMI RFI Filter This filter attenuates the electrical noise associated with the polluted utility power to the UPS or noise THD generated by the UPS Rectifier Power Factor Correction PFC During normal operation the rectifier power factor correction PFC circuit converts the utility power power to DC power which in turn is used by the inverter while ensuring that the waveform of the input current used by the UPS is close to ideal This type of conversion and technology maintains two key objectives the utility power is used as efficiently as possible and the amount o
23. es requires access to all sides of the UPS system and battery banks Provide the necessary free space and flexible wiring to allow complete access to the UPS system Top View of UPS Installation Wall OPTIONAL Extended Battery Bank 100 mm F4 100 mm Figure 4 1 1 Top View Always UPS Systems 4 2 Electrical Considerations The UPS shall be installed by a qualified technician and wired in accordance with local and national electrical codes The following information is for recommendation only Standard Load Rating Hz Panel Input Output Breaker Voltage Current Voltage Current Size 700VA 490W 700VA 110 50 60 15A 87 140 9 120V 5A 1000VA 700W 1000VA 110 50 60 15A 80 138Vac 12 max 120V 8 3A 1000VA 700W 1000VA 220 50 60 15A 160 max 208 220 4 8A 4 55A 276Vac 1500VA 1050 1500VA 110 50 60 15A 80 138Vac 18 max 120V 12 5A w 1500VA 1050 1500VA 220 50 60 15 160 9 max 208 220 6 2 w 276Vac 2000VA 1400 2000VA 110 50 60 20A 80 138Vac 20 3A 120V 12 6A w max 2000VA 1400 2000VA 220 50 60 15A 160 10 2A 208 220 9 61A 9 1A 276 3000VA 2100 3000VA 110 50 60 30A 80 138Vac 30 5A 120V 24 9A 3000VA 2100 3000VA 220 50 60 20 160 14 7 208 220 14 4 13 6 276 Table 4 2 1 Electrical informati
24. f distortion reflected back to the utility is minimized therefore providing cleaner power to other devices in the building not being protected by the N Series PFC Control By utilizing control circuits the current drawn from the utility power is in phase with the input voltage The control circuit also allows the UPS to have a broader input voltage range 25 Charger During normal operation it converts AC voltage drawn from utility power into regulated DC voltage which charges or maintains the batteries at the desired level by a float charge Batteries Sizes will vary in series and series parallel configurations Batteries are Sealed Lead Acid Valve regulated gel cells DC to DC Converter The converter utilizes energy from the battery system and raises the DC voltage to the DC Bus operating voltage for the inverter This allows the inverter to operate continuously at its optimum efficiency and voltage thus increasing reliability Inverter The term inverter will denote the solid state equipment and controls used to convert power from the input rectifier or batteries to regulated pure sine wave AC power for supporting the loads The inverter will produce 50 or 60Hz auto selectable using Insulated Gate Bipolar Transistors IGBT s switching at approximately 18kHz above the audible frequency range and without low frequency magnetic components The inverter is of pulse width modulated PWM design capable of providing the specified A
25. g in battery mode BYPASS While operating in bypass mode this LED will light up in yellow FAULT If any internal error occurs in the UPS this LED will light up in red and give off an audible alarm Press any of the buttons on the front panel to turn off the alarm 6 5 UPS Configurations 1 Default settings have been chosen and are shown in Table 6 5 1 gt Always UPS Systems To enter configuration mode press and hold the FUNC button for one second The first configuration parameter will be shown on the LCD display Press the FUNC button to scroll through the parameters Press the ENTER button to select the parameter Press the FUNC button to scroll through the options for the selected parameter Press the ENTER button to select the option You may be prompted to save the selection if so press the ENTER button to either confirm or save your selection Other options are saved and started automatically See Table 6 5 1 for further details If no buttons are pressed for 10 seconds the UPS shall exit the configuration mode and return to normal mode display The factory default settings do not necessarily have to be changed although you are free to tailor the UPS to your specific needs Always UPS Systems Input Bypass Voltage Bypass Set range when bypass is available 10 to 15 15 to 20 Settings LCD Dis
26. lable Consult Always On Representative i 260 555 700 10 2 21 9 27 6 Weight in kg Ibs 20 44 1 42 92 2 47 103 5 Approval ABS American Bureau of Shipping UL cUL Specifications subject to change without notice to reflect upgrades and enhancements in technology 25 Always UPS Systems 15 CONTACT INFORMATION 15 1 Additional Purchases or Upgrades Always UPS Systems Inc Bldg 1 150 Campion Road Kelowna BC Canada V1X 7S8 Phone 250 491 9777 Ext 451 Fax 250 491 9775 Email sales alwaysonups com Website www alwaysonups com 15 2 QA Warranty Questions Always UPS Systems Inc Bldg 1 150 Campion Road Kelowna BC Canada V1X 7S8 Phone 250 491 9777 Ext 209 Fax 250 491 9775 Email qa alwaysonups com Website www alwaysonups com 15 3 Software Questions Always UPS Systems Inc Bldg 1 150 Campion Road Kelowna BC Canada V1X 7S8 Phone 250 491 9777 Ext 204 Fax 250 491 9775 Email webmaster alwaysonups com Website www alwaysonups com 26
27. mal operation of the UPS the charge level of the batteries will be maintained automatically e typical recharge time to 90 from 0 charge level is 6 8 hours e Under normal operating conditions the supplied batteries are expected to last approximately five 5 years or 200 discharges from date of receipt e Refer to the purchase date you recorded in this manual if you suspect that the batteries have been exhausted e f the UPS is to remain in storage for an extended period of time it is strongly recommended that the UPS be powered up for a period of twenty four 24 hours every three 3 months to recharge the batteries and prevent premature failure Environmental Protection The UPS incorporates sealed maintenance free lead acid batteries When replacing the batteries the defective batteries must be disposed of carefully to prevent any risk of environmental pollution by the harmful products they contain lead and acid Please refer to local and regional environmental codes when disposing of the batteries Always UPS Systems 10 Battery Replacement The batteries may be replaced without having to turn the UPS off or disconnecting the load due to the hot swappable battery feature When replacing batteries use the same number and the following types of batteries UPS Rating Number of Batteries Type of Batteries 700VA Two 2 12VDC 7Ah 1kVA Three 3 12VDC 7Ah 1 5kVA Three 3 12VDC 9Ah
28. nterruption There are no interruptions in power to the critical load upon failure or restoration of the utility AC source Recharge Upon restoration of utility AC power after an outage the Rectifier will automatically restart and supply power to the inverter and battery charger Automatic Restart Upon restoration of utility AC power after an extended outage and complete battery discharge the UPS will automatically restart and resume supplying power to the critical load Also the battery charger will automatically recharge the batteries This feature is enabled in the factory and is capable of being disabled consult factory Static Bypass The bypass will provide an alternate path for power to the critical load and is capable of operating in the following manner Automatic In the event of the inverter overload capacity being exceeded or should an internal failure occur the UPS will perform an automatic transfer of the critical AC load from the inverter to the bypass source Manual Should the UPS need to be taken out of service for limited maintenance or repair manual activation of the bypass will cause an immediate transfer of the critical AC load from the inverter to the bypass source The input rectifier inverter and battery charging operations will be inhibited until the user transfers the UPS back to normal operation Always UPS Systems 2 Product Description 2 1 Theory of Operation The UPS Uninterruptible Pow
29. on for proper installation breaker and cable ratings 4 3 Rear View Diagrams Interface Interface optional EPO __Rs232 Dry Contact optional EPO Rs232 Dry Contact nerfoce nerface es Network es Network LIII Transient uad Protector e Protector External ooo External con Battery 7 999 Battery 999 optional optional ao Circuit Outlet 1 1 0 b I Input Lo IS E L Input 00 Circuit 141 ap Breaker Figure 4 3 1 Figure 4 3 2 Rear view of the 700VA 1kVA 1 5kVA UPS 120VAC Rear view of the 700VA 1kVA 1 5kVA UPS 220VAG Always UPS Systems Interface optional __RS232 Dry Contact nerface 1 Network USB Transient Protector LG External J00 Battery 999 optional Circuit Breaker TO B Outlet gt Ie Circuit ee Figure 4 3 3 Rear view of the 2 and 3kVA 120VAC UPS Interface optional EPO _RS232 Dry Contact nerface USB Ps Network Transient Pr
30. otector External 771770 Battery msan optional Input a Circuit go Breaker 2 0 0 Outlet 0 0 Figure 4 3 4 Rear view of the 2 and 3kVA 220VAC UPS Always UPS Systems 4 4 Input Output and External Battery Connection The 700VA 1 000VA and 1 500VA 701N 102N and 152N come with a 6 cord complete with a 5 15P connection that will plug into a regular wall receptacle Figure 4 4 1 The 2 000VA and 3 000VA have a terminal strip connection to which will require a connection to a cord to Figure 4 4 2 Ensure that the cable is long enough to place the UPS system and allow for maintenance on the UPS system in the future See 4 1 Location The cable sizes input breakers outlets and distribution methods used during installation are subject to the local and national electrical codes of practice therefore are not detailed here Permanent wiring must be routed to the terminal strip using appropriate materials as required by local and national codes External battery bank connections are described later in this manual Ensure UPS is provided with an adequate ground earth Figure 4 4 1 700VA 1 000VA and 1 500VA input connection AC INPUT AC OUTPUT Figure 4 4 2 2 000VA and 3 000VA input connection Always UPS Systems Start up Shutdown Once the UPS is installed make sure it is located on a sturdy well ventilated surface and that
31. perform a controlled shutdown Charger Failure Constant Beep Charger has failed Phone the local dealer Over Temperature Constant Beep High ambient Temperature Make sure the fans and vent holes are not blocked and make sure the ambient surrounding temperature is not above 40 degree C If these conditions did not solve the problem call your service representative Output Short Constant Beep Output short circuit Call the Local Dealer High output voltage Constant Beep High output voltage Call the Local Dealer Low Output voltage Constant Beep Low output voltage Call the Local Dealer Bus Fault Two Beeps Second High internal DC bus voltage Turn off protected loads Turn off UPS and call local dealer Site wiring fault One beep per second Voltage detected between neutral and ground UPS mains connector polarity wrong Rotate the connector UPS installed to mains supply without ground Line abnormal One beep per second Wrong AC line backed up during auto restart 24 Always UPS Systems 14 TECHNICAL DATA Standard Models N SERIES GENERAL INPUT OUTPUT BATTERY PROTECTION INTERFACE ENVIRONMENT CONFORMANCE PHYSICAL DATA RACK MOUNT MODELS MARINE GRADE MODELS MODEL NO GES 701N 700VA 490W GES 102N 1000VA 700W 1500VA 1050W 2000VA 1400W GES 152N GES 202N GES 302
32. play Explanation Selection Factory Default Output Voltage V Setting Select nominal output 100 110 115 120 127VAC 120VAC Setting voltage 208 220 230 240VAC 220VAC Select input frequency 2 Input Frequency VP F Setting range when UPS goes 5 5 into free run mode 7 Select input voltage 10 10 to 15 Select if UPS can run Free Run Mode Free Run Set in Free Run Mode ON OFF ON unsynchronized Bypass Enable Disable at Bypass Disable bypass Enable Disable Disable Free Run Mode unsynchronized Select if UPS runs in HE Mode Setting Mode Set _ efficiency optimizer ON OFF OFF mode Permanently force Force Manual Bypass Manual Bypass UPS to bypass For ON OFF OFF service only Communication off You can turn the two Load Outlet Setting load groups on and off amp 2 ON 1 ON amp 2 ON up from the front panel 1 OFF amp 2 OFF 1 ON amp 2 OFF Detect battery is within Do Battery Test Battery Test normal parameters 7 Enable disable Silence Function Silence Set silence function ON OFF OFF een 0 only internal batteries This setting is needed S Sa k Bat Cabinet Set UPS s to predict 1 one external battery pack 0 attery Packs expected back up time 2 two external battery packs You can enable or Site Wiring Alarm Sit Fault Set disable the site wiring Enable Disable Disable alarm Select display
33. ters in order to obtain greatest efficiency Irregularities can be detected in less than a second and on line mode reactivated immediately Switching back to on line mode occurs when input voltage is outside 10 of nominal 15 selectable when input frequency is outside of 3Hz or when no input utility is present Although high efficiency is standard the default operation is in on line mode The bypass can be activated in the LCD panel though on line can be run permanently if preferred Free Run Mode The UPS operates in free run mode when input frequency is outside of the selected Input Frequency Setting Chapter 6 5 Free run mode is when output frequency does not match input frequency When starting the UPS the frequency regulation detected is 50 or 60 Hz 0 25Hz Please refer to chapter 6 5 if you want bypass available while running in free run mode Diagnostic tests When you start the UPS a diagnostic test is automatically executed that checks electronics battery and reports any problems on the LCD display An advanced battery management system always monitors the conditions of the batteries sending any forewarnings if replacement is needed Otherwise every 30 days of normal operation a battery discharge test is performed and if a problem arises it will be reported on the LCD display Other than during the initial 24 hours after startup or while the UPS is in charging mode diagnostic tests please see chapter 6 5 can b
34. this button to check contents of UPS method is listed below a Push the ENTER button for at least 2 seconds to check contents of the UPS b Each content can be displayed by pressing the ENTER button once and there are fifteen different functions to check Table 6 2 1 c If nothing has been pressed for 10 seconds the display will return to original status is a Function button Each function can be enabled by pressing this button a Push the FUNC button for at least 2 seconds to choose which function that you want b Each content can be displayed by pressing it once and there are fourteen different functions to check c After selecting the function push the ENTER button to enter the selected function d Push the FUNC button to choose other function e Push the ENTER button to enable your function f Push the ENTER button to confirm and enable the selected function g If nothing has been pressed for 10 seconds the display will return to original status Control Panel Functions Operation of the UPS is indicated on the monitor panel with five LED indicators and an LCD screen The unit is also capable of alerting the user with audible alarms ON This green LED is lit when UPS has been turned on ON LINE When the UPS is in normal or static bypass modes there is voltage at the output terminals and this LED will light up in green ON BAT While operatin
35. ttention Ensure correct battery bank voltage and polarity before connecting Ensure UPS is OFF and battery breaker s are OFF Do not connect the wires to the UPS first electrical shock might Observe the appropriate cable connections regulation e g National Electrical Code NEC in the USA at all times Using cables of improper size may damage your equipment and cause fire hazards Ground the UPS and the load equipment to a common point to prevent looping 1 Battery Cabinet s should be installed as close as possible to the UPS system cable to be as short as possible 2 The DC Voltage of the Battery Cabinet must be the same as the Voltage of the UPS system Battery Bank Voltage is provided in Table 12 1 1 MODEL NO BATTERY VOLTAGE 700VA 24VDC 1000VA 36VDC 1500VA 36VDC 2000VA 72VDC 3000VA 72NDC Table 12 1 1 UPS battery voltage configurations 20 Always UPS Systems 3 Before connecting the Battery Cabinet to the UPS i You Must Power down the UPS and remove input AC supply ii If present Battery Breaker MUST in the Off position on the UPS system and Battery Bank 4 Battery cable supplied is attached to the Battery Cabinet and the UPS 5 If multiple battery banks have been purchased connect all batteries banks together in a parallel fashion Batt Pos to Batt Pos and Neg to Batt Neg before connecting the final battery bank to the UPS
36. ture or other contaminants 2 Extreme storage temperatures are a 30 to 60 C without battery b 20 C to 45 C with battery for a short period 3 Maximum storage period for battery is 6 months at 20 C or 3 months at 30 C Important 1 When the UPS and or battery banks are to be stored for longer than 3 months it is recommended the batteries are recharge every months Do not stack these units Always UPS Systems Installation The UPS is intended for installation in a temperature controlled indoor area free of conductive contaminants Installation should be conducted by qualified individuals 4 1 Location The N Series UPS is intended for installation in a temperature and humidity controlled indoor environment free of conductive contaminants with unrestricted airflow Ambient temperature must not exceed 40 104 IMPORTANT Maximum battery life is obtained by placing the battery in a room at an ambient temperature of 15 C to 25 C Battery life decreases by half for every 10 C above 25 C Air vents are located on the front rear and sides of the UPS system Do not position the UPS in an enclosed area with restricted airflow Allow a minimum of 100mm 4 inches around the UPS with a minimum of 300mm 12 inches at the rear for easy operator access to the connections and the rear panel mounted input output battery maintenance breakers Figure 4 1 1 Maintenance and Servicing of the N Seri
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