Microsoft Outlook Web App (OWA)
Contents
1. LONG BEACH TRAINING AT THE BEACH Microsoft Outlook Web App OWA INFORMATION TECHNOLOGY SERVICES CSULB 2 Information Technology Services Table of Contents DAE O GUCTION sssi 4 a ETT TRE 4 MFIs OWA T ODDS 5 Feature Diferentes 5 7 Creating NEW Emile etse Macte eae eae 7 Responding trom Within PANG eio re epu bead necne a Ipae 7 Responding from within the email EEEE E 8 8 Organizing TD KNEE 9 Creatine NEW LON 9 ana Deleting Folders 9 CONTACTS C 10 PUGS WAN M 10 CSUUB Campus fas cons DES 10 RR Te 11 VIEWING YOUN Cal OMG al ce eure M Ree 11 Creating New Calendar ENCES tk szlet buta uoa cesa teas 11 Receiving E a M doa 12 eR 13 CSULB 3 Information Technology Services Introduction Outlook Web App OWA is the web based version of the Outlook 2010 email client To access OWA you need a web brower and an internet connection Logging In Goto http mail csulb edu e Enter your Email address firstname lasthame csulb ed2. Searc X Delete ba Inbox QA Drafts 1 Sent Items Ignore Conversation CSULB 8 Information Technology Services Organizing Mail Creating New Folders To create mail folders in the navigation pane right click the location in which to place the folder For example If you want a folder inside the Inbox right click the Inbox and click Create New Folder 4 Prospector Pete Search ipa L 17 Open 53 lt Open in New Window RT Ta Copy Folder ld Remove from Favorites a 1 Mark All as Read Empty Folder 2 A blinking cursor will appear Type the name of folder and Enter Inbox Email Project 4 Prospector Pete To move mail from any location to a folder drag it from the view pane and drop it in the folder Note Any folders you create in the client will also appear in the OWA interface and vice versa Renaming and Deleting Folders To rename a folder right click on the folder in the navigation pane and click Rename The folder name will be highlighted Type the new folder name and key Enter To delete a folder right click it and click Delete CSULB 9 Information Technology Services 4 Prospector Pete Search Entire Mai 4 i Inbox Email Project E Open NM Open in New Window Sent Items Deleted Items 4 Move Folder 3 Copy Falder Junk E Mail PY Notes Delete Add to Favorites Creat
3. Entire Mailbox p Y a changed Inbox 2 Conversations by Date on Tap LA Drafts pian man B3 Sent Items Victoria Cleaveland 11 12 AM 4 Robert Oyam a Deleted Items Prospector Pete 10 40 M Junk E Mail Mates 24 Change OK LA Search Folders Bryan Jackson 10 21 AM 3 Thank You neal Kerri Sorenson 10 20 From Prospector Pete 5 Mail Ed Prospector Pete Account Sent Monday July 18 2011 10 20 AM un Kerri Sorenson 10 09 AM To Bryon Jackson Javier Guzmanx Jess ME Jackson Javier Guzmanx Jesse Santana EB contact Sorenson Matthew Blackx Robert Oyar Sean Hernandezx Shenandoah Bennetts cfs Training Mailbox Wayne Pierson aZ Tasks Kerri Sorenson Tue 7 12 H Y Internet Protected Made Off Feature Differences Most features found in the full Outlook client are also found in Outlook Web App OWA The following table highlights the major differences between features in OWA and the full client Feature Supported in Outlook Supported in Outlook Web App Search folders Full functionality You can t create Search folders You can view default Search folders You can also view custom Search folders that you previously created using Outlook Message editing tools Full functionality Limited Notes Full functionality View only Journal Full functionality View only Monthly calendar view Full functionality View and edit You can t prin
4. by clicking the month itself 2011 Jan Feb Mar Apr May Jun Aug Sep Oct Mov Dec Creating New Calendar Entries To create a new calendar entry double click a time slot or day on your calendar Please note that in Day Work Week or Week view the default entry type is an appointment In the Month view the default calendar entry type is an All Day Event you will have to uncheck the All Day Event box to specify start and end times Start time Wed 7 20 2011 2 00 PM All day event End time Wed 7 20 2011 3 00 PM w To invite others to a meeting click the Scheduling Assistant tab Enter the recipient s name under your own To see a list of campus contacts to invite click the address book icon next to Select Attendees CSULB 11 Information Technology Services Appointment Scheduling Assistant Start Wed 7 20 2011 2 00PM End Wed 7 20 2011 3 00PM Show only working hours Thu Select Attendees 1500 PM 100 PM HM PM 3 00 4 00 PM 200 Suga E Pros T Prospector Pete July 2011 gt Jb 27 75 29 30 1 2 7 4 5 h 7 amp When you have completed your entry click Send or Save and Close if you didn t invite other recipients The calendar entry will appear on your calendar dh F Receiving Meeting Invites Calendar invites will arrive in your mailbox The calendar icon in the upper left hand of the mail item indicates it is a calendar invite Wit
5. e Mew Folder Mark All as Read a DE Empty Folder Contacts Personal Contacts When you click on the Contacts button in the navigation pane you will be taken to your personal contacts by default To add a contact select New gt Contact TAX Complete the information and click Save and Close in the upper left hand corner of the window CSULB Campus Contacts To view the Global Address List click the address book icon next to Find Someone from anywhere within OWA Find Someone From here you can browse the entire campus employee community CSULB 10 Information Technology Services Calendar Once you have entries on your calendar upon login reminder alerts will appear in a dialog box The number in the upper right hand corner indicates how many total alerts you have You can choose to Dismiss the alert Dismiss All at once Open Item or Snooze Clicking Snooze will remind you again in five minutes default Reminders Ir 0 Dismiss Open item Dismiss j B5minutes snooze cyl Sve Viewing Your Calendar To view your calendar click the Calendar button in the navigation pane View your calendar in different formats by clicking the Day View Work Week View Week View or Month Vew button za sa amm Scroll to different months by either clicking the forward and backward arrows in the navigation pane or
6. hin the body of the notification you can click the check sign to accept meeting the question mark to request more information from the sender or the x to decline the meeting Please respond Friday July 22 2011 11 00 AM 11 45 Where TIMI to FIM Communication Plan Review CSULB 12 Information Technology Services Getting Help For additional help using Outlook the following resources are available e Microsoft OWA Help icon for online assistance e http training csulb edu for training self help guides and video instruction e Your local technical coordinator CSULB 13 Information Technology Services
7. se taking you back to the original mailbox Untitled Message Windows Internet Explorer https mail csulb edu owa ae Item amp az Mew amp t zIPM Note amp cc MTQuMSAzMjMubtMCxIb Ao 8 1 4 Options HTML To Kerri Sorenson cc Subject Meet you at the pyramid Tahoma 10 u B I Uj Responding from within the Reading Pane From the Reading Pane you can respond to an email using the buttons in the upper right corner Reply to only the sender by clicking the Reply button CSULB 7 Information Technology Services Jk Responding from within the email If you double click and email from the navigation pane it will open in a secondary window The respond commands are located in the upper left corner of the window Reply Reply All Forward 28 amp amp X W Thank You Click Reply to reply to only the sender Reply All to reply to the sender and all other recipients or Forward to forward to another recipient Deleting Mail To delete an email click the Delete button in the View pane The item will be moved to the Deleted Items recycle container You can also choose to Ignore Conversation New messages that are part of a conversation that a user has chosen to ignore are sent straight to the deleted items folder Outlook Web App Mail gt Inbox 7 Items Favorites New Delete Move Filter Prospector Pete
8. t Searching Full functionality Not available in Calendar Custom dictionaries Yes No Import and export data from other data Yes sources such as pst files database files other messaging and contact systems other calendaring applications pst file support Send to Office OneNote CSULB 5 Information Technology Services Feature Supported in Outlook Supported in Outlook Web App Hierarchical address book i Yes No CSULB 6 Information Technology Services Email Creating New Email To create new email click the New button from within your mailbox Outlook Web App Mail gt Inbox 7 Items gt Favorites W Delete Move 4 Prospector Pete Search Entire Mailbox Inbox Email Project 2 Td Drafts TEST RE There once A second window will appear with your blank email Type the recipient s email address in the To field If you need to lookup a recipient s email address in Contacts click the To link and the Global Address Book will open Double click the recipient s name and click Ok The recipient will be added to the To field i JN A Untitled Message Windows Internet Explo e https mail csulb edu owa ae Item amp a z Send 0 amp 1 Ton Kerri Sorenson Cc Once you ve completed your email message click Send in the upper left hand corner Your mail has been sent and the individual email window will clo
9. u and Password e Click Sign In Damain amp user name prospector pete ecsulb edu Password BBBEBBBEBE If this is your first time logging in you ll be prompted to select a Language and Time Zone For low vision or screen reader users you can opt to use the blind and low vision experience by checking the box Otherwise click OK to continue If you have low vision and use a screen reader or high contrast settings you can select the check box below to optimize Outlook feb App for this and all subsequent sessions After you sign in you can modify this choice at any time using Options Use the blind and low vision experience Choose the language you want to use Language English United States Time zone UTC U6 00 Time US amp Canada CSULB 4 Information Technology Services The OWA Interface OWA operates in a multi pane window very similar to the Outlook client You can collapse expand drag and increase or decrease each pane s size or shape Each pane is dynamic for example if you click a folder in the Navigation Pane the folder contents open in the View Pane Select an item in the View Pane and the item details open in the Reading Pane 2 O Prospector Pete Outlook Web App ti E mm v Pager Safety Tools amp e d Navigation Pane View Pane Reading Pane gt Favorites Mew Delete Move Filter View f v subject has been 4 Prospector Pete search
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