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MANUAL - Wavestore

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1. 38 2220 MOS E N N 38 A nn EEE AE EET rR 38 PENECTUS EE iS 38 2 3 2 Backing Up Image UPS 1 Ee di ais 39 Front rh Simple ta 39 Piod Sereen oiera a vee t pesado nes Vadduls sed bands Vaadela suadaueaevaddeues vous ede dncds N A s 39 2355 Mul ple Copy SET iii 40 2 34 Lhe Backup NN RD 40 E VUP UNO O edie ees ee 41 Backing Up TOA Remote L is 41 2 3 3 Tiple AO Pa iE i a a EEES ens e aaia 42 2 4 Wavestore Remote SOmwate ui iicadiias 43 2 4 1 Wavestore Remote Client o occcccnnnnncnonononononononononononononononononononononononenonenenonononeneneneneness 43 21227 Ng aS A cessio debui ti depu AR 43 2 4 3 Remote Software System Requirements cirio di eden 44 F USERS AND PASSWORDS ora A AO Ud aeta EAR URS 45 3 1 The install Use nn Ee regere RE EE EE a e ER Pee TIE 45 3 2 Deciding which user accounts to CORSA as 45 3 3 Access controllable features Of Wavestore c cccccccccesssssnsccecececscsesensececececeeeseseserseaeeeeeeeens 46 4 NETWORKING WITH WAVESTORE srt 47 4 1 A reana e An 48 4 2 Ports and firewalls nee tere tete Y vti ce ER vea AEE IE I ai as 48 4 5 High speed connections ti t M Pede MED 49 4 im 9e sit ua Sa MVP mm 49 4 4 1 Configuring a Windows client Tor PSTN uuu eee is e territa nean 50 5 PTZ CAMERAS AND CONTROLLERS essent eene nn tenes enne n nns 51 NEL NA oc T o 51 TE a 0 ida 52 7 SYSTEM MAINTENANCE MENU cccccccccccs
2. 2 4 2 Wavestore Waveplayer 2 PAL TE Waveplayer is software produced exclusively for Wavestore and allows the operator to view image clips on any computer providing that it is running Windows NT4 Service Pack 6 miii _ Windows ME Windows 2000 or Windows XP The Waveplayer software can be found on the media CD DVD onto which the archive was recorded or on www wavestore com The executable file is called waveplayer exe and you can just double click on it to run it Cache Audio To Hard Disk Waveplayer looks very similar to the normal Wavestore interface although upon starting Waveplayer there are several buttons which aren t on the normal login screen Cache Audio To Hard Disk is an option used to improve playback performance on older 43 wavestore manual 4 10 issue 2 computers Normally this option should be disabled If you find there are gaps in the audio when playing back try starting Waveplayer with this option selected to improve the performance Browse allows the operator to choose an image archive An image archive is a directory folder with the name which was supplied when the backup was produced See 2 3 4 The Backup Screen This archive name might be a directory on a particular CD DVD or on a hard disk Search performs a search on the local computer of hard disks and any other storage media attached The search will display any directories which contain wavestore image clips Do
3. Sections Prime TLapse Alarm Notes 1 gt vi enabled Recording rate Resolution Full Disk E iz Record for i Time period Approximately J Maximum J Approximately GB GB available 500 107 Backup mirror Boost rate 3 vj Record on motion enabled Pre alarm record 0 secs Post alarm record The enabled check box chooses whether the currently selected camera is active within that section Recording Rate selects the minimum image rate at which the currently selected camera should record Image rates are variable between 0 5 and 25 on all sections but the aggregate limit is 50 ips PAL and 60 ips NTSC across all used camera inputs for a normal 16 input multiplexer Wavestore With the Mach 4H and multiples thereof the operator will be allowed to set a 50 ips rate per camera With the Mach 4L the 50 ips is spread across 4 cameras This spread does not have to be even simply use the recording rate to balance the recorded images per second as required There is the ability to choose between Full 720 x 576 CIF 360 x 288 and QCIF 180 x 144 resolutions Lower resolutions allow a longer archive to be recorded Instant feedback on the file size is displayed in the video screen for example if you see 25ips 13k in the image screen then recording is at 25 images per second and each image is 13 kilobytes in size The Disk Selection box allows you to choose which disk to al
4. There is also a setting called Level which describes the type of operator being added Note that the Setup Options are greyed out if the Level is set to User The three Levels are described below in decreasing levels of privileges a install Permission to do anything access to all screens b admin Can create admin level operators and user level operators but not install operators Can also change operator rights if granted permission c user Least powerful Rights are governed by superior operators Not allowed access to Setup Options 35 wavestore manual 4 10 issue 2 NOTE When making changes only one install operator can make changes in setup at any one time Once the username password and level have been selected it is possible to choose a multitude of options which determine the access which that operator has to various parts of the Wavestore system These options are the same as when Editing an operator 2 2 1 9 Access Rights hn ug Nie OS Print An operator can change his or her own access rights or even the po A E Nd access rights of another operator if permission has been granted to MAS y Privacy Visibility do so within this screen The install operator can change the EL access rights of any operator In the Edit screen it is possible to xd Play Controls change the password and also to assign operator rights The peeun options in this panel correspond to buttons on the main Wavestor
5. Allows you to configure dual network ports 7 2 Enable sshd in secure mode This option enables the Linux ssh daemon This is an application which allows secure login to the command line from a remote location This facility should only be used by experienced users and under the guidance of a technical support representative from Wavestore Ltd 7 3 Enable sshd in password mode This option enables the Linux ssh daemon This is an application which allows secure login to the command line from a remote location This facility should only be used by experienced users and under the guidance of a technical support representative from Wavestore Ltd 7 4 Disable sshd 7 5 QT configuration This allows you to change the font sizes and displays of the screen 7 6 Add Change a printer This allows you to add a printer or edit the options of a currently installed printer After selecting the D Add change a printer option do the following to install a local printer connected to the parallel port 1 Select New 53 wavestore manual 4 10 issue 2 2 Type in Ipt on the dotted line labelled Queue Name and press Next 3 Press Next again to continue thus accepting the dev IpO device 4 Select the make of the printer and then the appropriate model then choose gimp print protocol use Other if this is not found to work satisfactorily 5 Press the Enter key and select Finish and Exit 7 7 Manual configuration backup server
6. On the 2085 device set switches to 85 wavestore manual 4 10 issue 2 Off 20ff 3On 40Off 50ff 60n 7Off 8 Off amp Set Switch to DCE Then connect up as follows Wavestore gt 2085 gt Dome gt Power supply Also connect Video from Dome to Wavestore Camera In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol VICON Baud Rate 4800 Parity N Data Bits 8 Stop Bits 1 Appendix E BIOS Settings To gain access to the BIOS press Delete upon boot up Once in BIOS the changes described in this section need to be made to allow the Wavestore to function optimally In all cases the BIOS time should be set to GMT The correct time should then also be set from within the Wavestore software Appendix F Mechanical Dimensions Appendix G Rear Panel 86 wavestore manual 4 10 issue 2 Appendix H IP Camera Request Strings There follows a list of the request strings for popular makes of IP camera Some of them contain parameters which can be changed depending upon the application and model of camera If your preferred camera is not listed the camera manufacturer s documentation will usually supply this information Arecont mjpeg res full amp x0 0 amp yO 0 amp x 1 1600 amp y1 1200 amp quality 12 amp doublescan 0 Note This string is for the Arecont AV2100 which has a resolution of 1600 x 1200 The x1 and yl parameters should be changed to match the resoluti
7. This function allows the administrator or installer to install a specialised configuration file This might be when setting up advanced features such as backup mirror or a dedicated playback unit and should only be used under guidance from a member of the Wavestore Technology technical team support wavestore com 7 8 Enable SNMP This enables the Linux SNMP service This function is quite complex to setup and therefore should only be performed under the guidance of a technical support representative from Wavestore Ltd 7 9 Write diagnostic information to cd This option causes all the Linux and Wavestore system logs and configuration files to be burned to CD This includes the main Wavestore system log and configuration file which can be saved using the Wavestore client as well as many others which can be useful when diagnosing complex issues Simply insert a writable CD into the CD DVD drive of the Wavestore and select this option from the menu 7 10 Joystick calibration This option allows the configuration of a USB joystick Full details of how to configure this are contained in section 5 1 Joystick PTZ Control 7 11 Enable Disable remote system monitoring This function enables or disables the remote system monitoring features of the Wavestore This is a subcription service offered by Wavestore Ltd and will only work if the service has been activated upon subscription Full details of the service can be obtained by contacti
8. Baud Rate 2400 Parity N Data Bits 8 Stop Bits 1 78 wavestore manual 4 10 issue 2 D 9 Philips Autodome Tested using Sensormatic power supply Connections Autodome Pinl Powersupply 24V 24VAC Line Autodome Pin2 Powersupply Common 24VAC Neutral Autodome Pin4 D25Male Pin 7 RS232 GND Autodome Pin5 D25Male Pin 3 RS232 TX Autodome Pin6 D25Male Pin 2 RS232 RX In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol Philips Baud Rate 9600 Parity N Data Bits 8 Stop Bits 1 D 10 Samsung Dome Requires RS232 485 converter such as K2 from KKS YSTEMS On dome set DIL switches as follows SW500 Set address to 1 1On 20ff 30ff 4Off SOff 60ff 7 Off 8 Off 79 wavestore manual 4 10 issue 2 SW501 1 On Terminate 2 Off 3 Off Half duplex 4 Off _ Baud rate 9600 5 On 6 Off 7 Off Protocol Samsung SSC 1000 8 Off Connect communications cable from COMMS connector on dome base to male D9 connector as follows CONTRO LD9 Txd RED Pin3 Txd BLACK Pin8 On the KK Systems K2 converter device set switches to 10ff 20n 30n 4Off 5 Off 6 Off In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol Samsung Baud Rate 9600 Parity N Data Bits 8 Stop Bits 1 80 wavestore manual 4 10 issue 2 D 11 Sensormatic Dome Requires RS232 485 conve
9. wavestore manual 4 10 issue 2 Appendix D Dome specific Information Note that leaving out Baud Rate Data Bits Parity Stop Bits will select the default values which will nearly always be correct D 1 BBV Tx1000 Controller Website www bbvcctv com Tested with Rx100 and VCL Dome Connections Connect Camera video to Rx100 Camera Input Connect Rx100 Telemetry to Tx1000 Camera Input 1 Use longest cable available Connect Tx1000 Monitor Output M1 to Wavestore Input 1 Connect Wavestore COMI to Tx1000 Keypadl with null modem cable Connect VCL Camera 25 Way D Pin2 to Rx100 J3 C1 Pin3 to Rx100 J3 C2 In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol BBV Baud Rate 9600 Parity N Data Bits 8 Stop Bits 1 D 2 Dennard Dome Website www dennard cctv com Connections DOME CABLE TERMINAL BOX CABLE TO KK SYSTEMS K2 MAI NS VID 68 wavestore manual 4 10 issue 2 EO Yello W RS485 Red Pin3 TxB Green RS485 Purple Pin8 TxA Red 18V AC Live Blue 18V AC Neutral 240V AC Live Live 240V AC Neutral Ne utra Dra in GN D Ear th Coax Core Video Coax Screen Ground In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol Denna rd Baud Rate 69 wavestore manual 4 10 issue 2 Defaul t Parity Defaul t Data Bits Defaul t Stop Bits Defaul t NOTES Customers using the
10. 192 168 0 X where X is any number up to 256 should be used Caution has to be taken when using other addresses as not all IP addresses are valid Suppose for example the IP address chosen is 192 168 0 1 for the first Wavestore 1 the second IP address could be 192 168 0 2 for Wavestore 2 The subnet mask should left at 255 255 0 0 by default unless being introduced into an already established network If this is the case please contact the IT system administrator for details To see if a server is present remotely e g from another Wavestore go to Setup Maintenance and type in the IP address of the relevant server in the box marked Ping and click the Ping button This will show whether or not the Ping has managed to reach that server or not If testing for the presence of a server from a A TIE Windows Remote Client open a DOS O ae command prompt as described below and ARA type ping w x y z where w x y z is the IP O E EID eism Leia icis r B mE ti E address of the server you are trying to ly from 192 168 0 1 byt time lt i ms TTL 128 E istics for 192 168 0 1 contact The following screen grab shows a Mas e Ro aS aaa Minimum ms Maximum successful ping of the server C Documents and Settings Chris gt To gain access to a DOS command prompt Windows ME Go to Start Run enter command and press the Enter key Windows NT 2000 XP Vista 7 Go to Start Run enter cmd and press the Enter ke
11. 720x288 In all other cases you have to do it manaully Scaling The user may want to decide to scale down the video resolution only if there is too big which happens regularly for high resolution IP cameras but not for others wavelet cameras User may set up scale width 50 height 50 Calculate Estimate In a nutshell tells you how long it may take to complete the transcoding and processing of the clip Transcoding Details Allow you to view the settings which you have selected and will list these setting in a table view please refer to the screen shot Please Note there are no default values as every customer has their own preference 41 wavestore manual 4 10 issue 2 Backing Up Onto Wavestore To save an archive to the Wavestore floppy drive or CD DVD writer select either the Floppy CD R or DVD R button Then choose a format in which to export the image clip Wavestore can include the Waveplayer viewing software on the CD DVD so that the archive can be viewed on any PC running Windows NT4 SP6 ME 2000 XP This is not possible when backing up to floppy disk More details on playing back image clips with Waveplayer can be found in 2 4 2 Wavestore Waveplayer When backing up images it is important to consider the maximum size allowed on that particular format When recording to a CD RW for example there is a data limit of approximately 650 or 700 megabytes depending on the CD being used Also bear in mind
12. automatically displayed the first time To gain access to the Wavestore you should first enter the server name This could be localhost to log into the local machine the one to which the monitor and mouse is connected the hostname of the server or the IP address of any Wavestore server on the network If using the hostname it is necessary to edit your hosts file so that the IP address hostname pair is defined wavestore manual 4 10 issue 2 In Windows this file is usually found at C WINNT system32 drivers etc hosts Instructions can be found in the hosts file In Linux it can be found at etc hosts Next enter the username and password and then click OK If there is no keyboard available then simply double click on the data entry box and the virtual keyboard will appear If a server group of multiple Wavestores has been created the operator should log in as the IP address of any Wavestore in the group This way all cameras in the server group can be viewed If the operator logs in as localhost the operator is logged into the machine to which the monitor and mouse is connected In this case only cameras on that Wavestore can be seen IMPORTANT Passwords are case sensitive so it is vital that they are typed correctly and noted securely Wavestore Ltd reserves the right to charge for instances where forgotten passwords or errors in using them result in technical support being necessary The default passwor
13. box under the desired recording section probably Prime as shown below Finally set the desired image rate this is the rate at which the camera will be viewed and the recording rate It is important to note that setting the recording rate does not necessarily mean that the camera will be recording at that rate simply that it is the maximum recording rate For example if the camera is outputting 10 images per second and the Wavestore recording rate is set to 25 only 10 images per second will be recorded On the other hand if the camera outputs 30 images per second then only 25 images per second will be recorded The Wavestore simply records whatever it receives from the camera Most IP cameras have a configuration option for the number of images per second to be transmitted but some vary depending on the content of the image the image size and of course bandwidth limitations The IP camera has now been configured so simply close the Camera Setup screen and click Yes to save the changes It is necessary to logout and login again to view the IP camera images 28 wavestore manual 4 10 issue 2 2 2 7 Sequences This screen enables cameras to be viewed in an automatic sequence on the VGA monitor and the four TV spot monitors A sequence is a rotation of cameras so that for example you could view camera 1 for 10 seconds followed by camera 2 for 30 seconds and then back to the start of the loop Dwell time is set for each camera posit
14. choose to filter certain types of message The current types are 33 wavestore manual 4 10 issue 2 Startup Messages Debug Messages Information Messages Warning Messages Fault Messages Once the appropriate filters are selected or deselected click Start Download to retrieve the relevant messages from the server The tabs at the top allow the user to choose which server to examine The Configuration screen allows the operator to view and save the configuration file which is used to safeguard all the server settings You can restore the default configuration file which corresponds to the manufacturers default settings You can also restore a saved configuration This screen also provides the ability to retain the current licence when restoring the configuration file This is very important as if you lose the licence the Wavestore will not record 2 2 15 Configuration It is good practice to save the configuration file to floppy disk occasionally especially before making major changes to the configuration of the Wavestore or performing any maintenance tasks Configurations may be ported onto other Wavestores in these cases the Retain Current Licence box should be checked before the restore When restoring the configuration of a Wavestore within a server group the disk containing the configuration file should be inserted into the disk drive of the Wavestore at which the user is logged in NOTE There may be a cha
15. click Setup Enter the IP address of the camera in the boxes provided It will p be necessary to set the IP address of the camera by following the Pra z instructions provided by the IP camera manufacturer Usemame Now enter the HTTP Request String Again the IP camera manufacturer should be able to provide this information but details of Request Strings for popular makes of IP camera are Cancel detailed at www wavestore com ipcameras html Password It is possible to check connectivity by clicking the Ping button The Wavestore will attempt to contact the IP address entered i displaying details of whether the test was successful or not Remove The Camera Setup page button causes a web browser to be launched displaying the web configuration page of the current camera Bear in mind that not all IP cameras support web configuration but the vast majority certainly do Finally there is a Remove button to remove the currently selected IP camera capture camera Once the IP address and Request String have been specified itis necessary faj to enable the camera and allocate some storage Firstly tick the enabled x enabled box on the left hand side of the screen to enable viewing of the camera as t Linked Audio shown in the illustration to the right Cameras Ie EET a Prime TLapse Alarm Notes image rate 10 v v enabled 22 used 28 available Recording rate Next tick the enabled
16. common cause of problems with the Wavestore Remote Client is the graphics card on the remote PC itself You should check the Remote Client Compatibility List www wavestore com compatibility html to ensure your graphics card supports graphics overlay Why can t I connect to my Wavestore from a remote client This is most likely a networking problem Check that the Wavestore is correctly networked to your remote client If you are just using a single Wavestore and a single remote client you can use a simple crossover cable to link the two Otherwise you should connect the Wavestore to the network via a hub or switch Check the network settings on the Wavestore which are specified in the Setup Network screen Then try pinging the Wavestore from the remote client If the ping fails the network is incorrectly configured If the ping is successful ensure that you are using the correct login details and specifying the correct IP address of the Wavestore when attempting to log in 62 wavestore manual 4 10 issue 2 Ihave multiple Wavestores networked together and I m viewing from a remote client It says 25ips but sometimes the rate seems to be lower than this Why is this This is most likely due to network bandwidth limitations If several remote clients are connected to the Wavestore it is possible for the bandwidth of the LAN to be used up This is most likely to happen if the clients are all viewing different cameras and at a high qual
17. estimate and display it on the screen The backup estimate only applies to backups in wavestore format Estimates for DVD Video and MPEG format backups are not yet available When the camera selection is complete click Copy to go to the Backup screen IMPORTANT When backing up in wavestore format you need to ensure that the audio channels are also selected in the Multiple Copy screen When backing up to DVD Video or MPEG formats the system includes the audio automatically This is because DVD Video and MPEG formats require audio whereas wavestore format does not 2 3 4 The Backup Screen The Wavestore has a powerful backup feature which allows the export of images or image clips to several different media in several different formats Wavestore can export to the following media 1 44Mb 3 5 Floppy disk 650Mb 700Mb CD R or CD RW write once only even for CD RW discs 4 7Gb DVD R or DVD RW write once only even for DVD RW discs Only single images or short image clips can be saved to floppy disk due to the low capacity of this medium When saving to floppy disk the Waveplayer playback software is not included Wavestore can export in the following file formats Wavestore requires Waveplayer software for playback MPEG 2 for playback in Windows Media PlayerTM Real PlayerTM etc DVD Video for playback in standard DVD players When backing up to DVD RW backups can be made many times to the same media Wavestore blan
18. install both applications use Windows Explorer to browse for the file called wavestore setup 3 0 4 exe where 3 0 4 is the version number and may be different depending on the latest version number This file can be found on Disk 2 of the installation CDs or downloaded from www wavestore com This installation file will install both the Wavestore Remote Client AND Waveplayer applications If however you simply want to install Waveplayer in order to view an archive which has been recorded onto CD DVD or hard disk the Waveplayer software can be found on the media CD DVD onto which the archive was recorded It is simply called waveplayer exe and you can just double click on it to run it NOTE Waveplayer does not need to be installed It is a stand alone application Both remote software applications are described in greater detail at 2 4 1 Wavestore Remote Client 2 4 1 Wavestore Remote Client The Wavestore Remote Client is an application which enables operators to connect to a Wavestore over the internet or a local network using TCP IP It looks and behaves just as though the operator were in front of the Wavestore itself The Network Maintenance and Modems ISDN screens are not enabled in the Remote Client software This is because network settings should be made in the operating system of the remote client as should modem ISDN connections Maintenance tasks should only be performed on the Wavestore server itself Video Standard
19. or Linksys Alternatively the router could be in the form of a normal PC which could be running Windows Linux or any other operating system The broadband connection should be set up on the router as per the instructions for the routing device Then the Wavestore should be configured to be on the same subnet as the router each having their own IP address of course This is performed in the Setup Network screen Also in this screen the gateway should be set to be the IP address of the router The Wavestore will then behave like any normal computer on a network There are some security issues with transmitting data over the internet It is advisable to ensure that the Wavestore is behind a firewall Ensure that port 8601 is open in both directions See 4 2 Ports and firewalls for more information 4 4 Connecting over PSTN Ensure that your PSTN modem is correctly installed and power on the Wavestore 2 Go to the Wavestore Maintenance Menu as described in 7 WAVESTORE MAINTENANCE MENU and then perform a hardware auto detection as in 7 5 Hardware auto detection 3 When the hardware auto detection is complete go back to the Wavestore software Alt F2 4 Login as an install level operator 5 Go to Setup Modems ISDN and tick Modem 1 6 Click Password and enter a password for the dialin user NOTE This password is not for logging in to Wavestore it is for the client to connect to the Wavestore over PSTN 7 Go to t
20. rate even if motion detection is not enabled If more than one camera detects motion at the same time the allocated recording rate boost may be spread evenly between those cameras To set up recording rate boost the camera must be enabled and so must be boost enabled Then the lower down to 0 5 ips and upper up to 50 ips levels must be set in each section required for each camera Record on motion enabled activates the Visual Motion Detection VMD system VMD on Wavestore uses a highly effective dynamic leading edge algorithm There are 2 settings in the sections panel which relate to motion detection The time before an alarm occurrence for which recording should be performed is specified by pre alarm record and the number of seconds of recording after motion has ceased is specified by post alarm record For example if pre alarm record is set to 1 second and there is no motion Wavestore will use enough disk space to record 1 second of video and this will be cyclically overwritten When motion is detected Wavestore will continue to record after the one second until the motion ceases At this stage Wavestore will continue to record for the number of seconds specified in post alarm record 2 2 6 5 Image Setup The Image Setup panel contains a drop down selection box labelled image rate allowing you to choose the rate at which images are viewed This is different to the recording rate which is the rate at wh
21. system so it is important to create a new schedule rather than modifying an existing one For example schedule 1 might have been configured for the recording of cameras so they only record at particular times If you try to assign schedule 1 to a user for Login Permitted then modify that schedule be aware that you are also changing the times at which the cameras will record Therefore it is best to go up through the schedule numbers and find an unused one More details about schedules can be found in 37 wavestore manual 4 10 issue 2 2 2 19 Schedules This screen allows the administrator or installer to add time based actions to the Wavestore Schedule 0 zero is always on 24 hours a day 7 days a week and cannot be modified Schedule can be set to have multiple on and off times for example on at 02 00 off at 04 00 then on again at 14 00 and off again at 16 00 for Monday Tuesday and Friday To do this you should select the on and off times using the On Off Time controls select the required days in the Week Days panel and then click Add The dates and times will then appear in the lower box Items can be removed from the schedule by ticking them in the lower box and clicking Remove Alternatively click Remove All to clear the schedule To set a schedule which runs overnight you should set the off time to be 24 00 and the on time to be 00 00 the next day For example to run from 10pm to 10am set Monday 22 0
22. the cameras operate at 1V peak to Wavestore analyses the camera voltages and rejects them if they are outside this specification It is wise to purchase a simple camera level meter to check that the signals are within tolerance Why doesn t Camera Scan detect all my cameras Camera Scan only shows cameras which are within the required range of 1 volt peak to peak with sync pulse of O 0 3V Cameras may still work if they are only a small amount outside the required range To enable them after clicking Scan within the Camera Scan screen double click on the list of cameras and manually enter the numbers of the non detected cameras You can then continue configuring your cameras as normal Another possible reason for Camera Scan not detecting cameras is if the Wavestore has just been started This is because the hardware decoders sometimes take a few minutes to reach optimal operating temperature although this should only take a minute or two after starting the Wavestore 63 wavestore manual 4 10 issue 2 13 4 Audio Issues If audio is not working check the following If the audio capture device is not present in the Setup Cameras screen perform a hardware auto detection as described in 7 5 Hardware auto detection Ensure that the audio capture device is selected within Setup Cameras and enable is ticked for the channel you wish to hear If you are still having problems check your audio cables and equipment unconnec
23. the main viewing screen The delete button deletes the currently selected display as long as it is not set as the default display It is necessary to always have a default display for each of the 4 9 13 and 16 way possibilities 2 2 10 Events This allows you to set up an alarm for example in the case where the wavestore may experience any video loss an alarm will be triggered and the operator will be notified You will need to set up an event by clicking on the new button and giving your event a name Once this has been done this will be your rule name To set the criteria for your event you will need to select the cause of the alarm from the drop down menu for example this could be video loss and then select the cameras you would like to monitor by simply clicking on them 30 wavestore manual 4 10 issue 2 DR ph _ gt a Rule Name _ Enable Rule Cause Alarms _ Log Event Alarm Input z BE Post Event Time 2 5 _ Notify Remote Clients IA Activate PTZ Preset E Cameras p Schedule Number 3 A ME Setup Schedules PTZ Preset ap E Setup Alarm Devices Action 2 2 11 Licence SCROLL DOWN AND SET THE ACTION FOR EXAMPLE THIS COULD BE SET TO TRIGGERED OUTPUT ON THE ALARM BOARD AND AGAIN BY SIMPLY CLICKING ON THE OUTPUTS THIS WILL INDICATE WHEN VIDEO LOSS OCCURS AN ALARM WILL BE SENT TO THE SELECTED OUTPUT This gives access to the unique licence number of Server L
24. who might be the most experienced person with regards to configuring and administering Wavestore so this user could have full access rights 3 3 Access controllable features of Wavestore It is possible to grant or deny access to each individual screen within the Wavestore software Within the Passwords screen for a particular user there is a tick box corresponding to each screen within Wavestore A tick signifies granted access for that user on that screen The screens which are most likely to provide too much control over the system for an inexperienced user are Network Maintenance Modems ISDN Cameras Camera Scan Alarm In Aux Out License Time amp Region Servers Configuration Upgrade Passwords Even without access to all of these screens a user can still perform all the regular tasks such as reviewing video and making backups Users can be granted or denied access to each individual camera within the Wavestore system Also each user can be given a bandwidth limit which helps control network bandwidth usage when the operator is at a remote location using Wavestore Remote Client to view images or on a corporate network 4 NETWORKING WITH WAVESTORE If there is more than one Wavestore in a group then each Wavestore should have an individual IP 46 wavestore manual 4 10 issue 2 address This can be altered under the Setup Network screen If operators are unsure of which IP address to assign the address
25. 0 gt 24 00 Tuesday 00 00 gt 10 00 Once a schedule is defined it can be linked to multiple functions such as camera recording alarms and user login permissions 2 2 20 Holidays This tool allows the administrator to add special days to the schedule calendar For example if you want the Wavestore to run a different schedule on a certain day set it as a holiday and set the schedules to the required times on holidays 2 3 Copying Image Clips The Wavestore has the ability to export images either as a still image or as a set of images to make up an image clip For simple copying of images or clips the Copy button on the front screen or the Copy button on the Find screen can be used 2 3 1 Backing Up Still Images To copy or backup a single image simply find the chosen image using the controls and then press Copy twice from the front screen or the Find screen Once this is done the operator will be taken to the Backup screen see 2 3 4 The Backup Screen 38 wavestore manual 4 10 issue 2 2 3 2 Backing Up Image Clips The operator can copy image clips using either of the following two methods a Front Screen Simple Copy Simply find the beginning of the clip using the navigation buttons on the front COPY screen and press Copy the green light will then come on Then move to the end of the selection using the navigation buttons and press Copy again This will take the operator to the Backup screen s
26. Dennard 2060 dome have reported that the menu system within the camera can be accessed using the up and down tilt buttons and preset 1 as an enter button This only works if the speed setting on the Wavestore PTZ panel is set to maximum D 3 ForwardVision Dome Tested with MIC1 300 Connections Connections are those described when reading left to right across the table CAMERA gt gt CABLE TO KK SYSTEMS gt MIC1 300 Wire Function HD3 HD5 Label Colour Pin Name Red 15V AC HD3 1 Green 70 wavestore manual 4 10 issue 2 15V AC HD3 2 Yellow RxA HD3 4 HD5 2 RxA Purple Pin8 TxA White RxB HD3 3 HD5 1 RxB Red Pin3 TxB DrainWhite GND HD3 5 HD5 3 GND Black Pinl GND Blue TxA HD3 6 HD5 4 TxA Brown Pin2 RxA Violet TxB 71 wavestore manual 4 10 issue 2 HD3 7 HD5 5 TxB Blue Pin7 RxB Coax Core VIDEO HD3 1 Coax Screen GND HD3 1 In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol Forwardvision Baud Rate Default Parity Default Data Bits Default Stop Bits Default 72 wavestore manual 4 10 issue 2 D 4 Geutebriick Website www geutebrueck de Connections Using KDEC300 Controller and Cyberdome camera select 18X PAL KDEC300 CABLE 9PinD KKSystems K2 RS422 B Blue Pin 3 TxB RS422 A lt Brown Pin 8 TxA On KK Systems K2 converter device Not tested with ADE
27. Image Paper Size Orientation A4 210 x 297 mm M Y Portrait J Landscape Colour Colour Mode J Greyscale rp Image Quality Image Scaling Draft Quality Y 10096 J High Quality 27596 GA Cancel J 5096 25 Print Prints the current onscreen image It is possible to print directly from live or paused images even when a multi camera display is visible in which case the full multi camera display is printed There is a drop down menu which offers many choices It is possible to scale the size of the image to fit onto the chosen paper size See 7 4 Add change a printer for detailed information about configuring a printer NOTE High quality printing is very slow on printers connected to the parallel port A USB printer will provide much faster performance 14 wavestore manual 4 10 issue 2 2 1 9 Copy This powerful function allows the copying of an image static or image clip moving images from Wavestore to another storage medium For detailed information on copying images and image clips see 2 3 Copying Image Clips 2 1 10 Seq Sequences This button will activate a preset camera sequence on the VGA monitor Live images and recorded images cannot be viewed until this button is clicked again Note that the indicator light is lit while Sequence Mode is enabled For details of setting up a preset Sequence see 2 2 6 Sequences 2 1 11 PTZ Pan Tilt Zoom Cl
28. Protocol Internet Protocol This is the basic communication language of the internet TOUR A series of presets and timing information to cause a dome camera to follow a set path USER The lowest level of operator Only has certain permissions as granted by superior operators VGA SVGA Computer monitor VIRTUAL KEYBOARD The function in Wavestore to provide mouse only control of the software so that a hardware keyboard is not required VMD Visual Motion Detection The motion detection system within Wavestore WAVESTORE A mathematical algorithm which is used by Wavestore to provide effective image compression 66 wavestore manual 4 10 issue 2 Appendix C Keyboard Shortcuts KEYBOARD SHORTCUTS Activity Alt A Copy Alt C Display 1 Alt 1 Display 4 Alt 4 Display 9 Alt 9 Display 13 Alt 1 3 Display 16 Alt 1 6 Edit Alt E Find Alt F Grey Alt G High Alt H Low Alt L Medium Alt M Print Alt P PTZ Alt Z Seq Alt Q Setup Alt S Play Pause Up arrow Rew Left arrow Ffwd Right arrow Stop Live Down arrow Beginning Ctrl Left End Ctrl Right Camera up Shift Up Camera down Shift Down FIND SCREEN Copy Alt C Edit Alt E Print Alt P Play Pause Up arrow Rew Left arrow Ffwd Right arrow Stop Live Down arrow Beginning Ctrl Left End Ctrl Right Camera up Shift Up Camera down Shift Down 67
29. There are various application notes which can be found in the Support section of the site There is also a technical FAQ Frequently Asked Questions section which is helpful for troubleshooting Be sure to check the Troubleshooting section at the end of this document should you encounter any problems with the Wavestore IMPORTANT You should read section 1 1 4 Important Tasks now Ensure that you perform these tasks as soon as possible to allow us to provide the best level of support wavestore manual 4 10 issue 2 1 1 About The Wavestore System Wavestore runs an embedded system based on the Linux operating system and has full connectivity to Windows NT4 SP6 ME 2000 and XP machines Vista is currently not fully supported although the client software functions correctly on some Vista installations 1 1 1 Modes Of Use The Wavestore can be set up in two different ways a Local Operation This is where the server is accessed directly i e the monitor and mouse and keyboard if desired are connected to the Wavestore This provides a simple setup for just one unit Two Wavestores can be linked by a simple crossover network cable and will appear to the viewer from either unit as one unit with up to 40 contiguous cameras depending on which models of Wavestore are being used No additional equipment is required and the two units can be considered as a single system Many Wavestores can be linked together but in
30. ach display is determined by the settings in Setup Display click Setup then click Display i in the panel labelled Video nmm Display 9 Display 1 Each operator can have their own settings for multi screen displays This is done automatically because any settings made within the Setup Display screen are saved for the currently logged in operator only It is possible to rewind play fast NRE EG forward and frame step all the pictures in a multi way display by using the playback controls as usual The arrows next to each of the Display buttons sal except Display 1 allow the user to choose from multiple multi screen displays These displays are configured in Setup Display illustrated below and described in greater detail in 2 2 8 Display Display 13 Display Setup 11 wavestore manual 4 10 issue 2 2 1 5 Activity Clicking the Activity button switches the Wavestore VGA display into Activity Activity Mode In this mode the display will show any cameras which currently contain motion If one camera contains motion then that camera alone is shown on the display If multiple cameras contain motion then the display is automatically adjusted to display all those cameras Activity mode uses the VMD mask and sensitivity for each camera which is configured in the Camera Setup screen even if VMD triggered recording is disabled However unlike VMD triggered recording the pre
31. alarm and post alarm times are ignored Instead Activity Mode simply displays the cameras containing motion for a fixed time approximately 2 seconds after the motion has ceased NOTE Activity motion detection only works on wavestore compressed cameras not with any other compression formats 2 1 6 Status Indicator Once Wavestore has started successfully the machine will begin recording once the System OK login screen has appeared even though the operator has not logged in The only E exception to this rule is when the Wavestore has been programmed to NOT record at that specific time by means of a schedule see 2 2 19 Schedules If a problem has occurred such as the disks are full or the machine is unlicensed the record indicator will change into an icon representing that fault The possible icons are Disk Full This is unlikely to occur Will only happen if disk wrap is not on Fault There has been a fault You should check the System Log for details Clicking the Fault icon will take you there Logout You need to logout before your changes are affected System OK Indicates that the unit is functioning correctly Unlicensed The Wavestore has not yet been licensed or there has been a licensing error You should go to the license screen under Setup and re enter the license key It is possible to acknowledge a fault light by clicking it This will present the System Log screen along with the appropriate fa
32. are up to date FAQs and technical application notes For further technical assistance please email support wavestore com 13 1 Getting Technical Support Before contacting WAVESTORE LTD Technical Support you should read the appropriate section of the manual and the rest of this Troubleshooting section If you still cannot find the answer to your question please email support wavestore com 13 2 General Issues I connect my monitor to the Wavestore and watch it load up normally but the final screen is not viewable i e either a black or very noisy picture This is a sign that the monitor could not be automatically configured please contact Wavestore support I connect and switch on the Wavestore but nothing comes up on the monitor at all Is there a beep a short time after the Wavestore is switched on If not then there is most certainly a hardware failure within the graphics card or the motherboard Seek advice from your installer I have set up multiple cameras but when viewing a multi camera display the pictures seem to be switching between cameras This symptom usually indicates that one or more of your cameras has a poor signal quality This is usually seen on the 16 channel Ruby Wavestores when one or more cameras has a bad synch pulse Try checking the cameras one at a time to see if any of them seem to have bad synch pulses Also see 13 3 Camera Issues Why can t I get the remote client to work The most
33. attempting to login Remember last username only is self explanatory as is Remember all usernames the final option displays all available usernames in a drop down menu Passwords are never remembered by the system and must be entered upon each login 2 2 6 Cameras The Camera Setup screen below allows each camera to be set up individually Sections Prime TL y 12 used 38 available Motion v enabled Recording rate IP Cameras capture Warp Y enabled Schedule 2 2 6 1 Image Quality Control The Image Quality Control panel contains a slide bar which is a setting for specifying the compression ratio Depending on the hardware installed the compression ratio will relate to some or all of the cameras for that server It responds instantly and shows the recording quality in real time in the image window 10 1 compression is the highest quality and 140 1 is the lowest Typical settings are between 10 1 and 40 1 Higher compression results in a smaller file size so more video can be recorded per gigabyte of hard disk space 21 wavestore manual 4 10 issue 2 2 2 6 2 Camera Setup This panel contains camera specific settings as well as enabling the setup of each capture device video audio input device on each Wavestore server A server corresponds to an individual Wavestore on the network If your Wavestore is the only one on the network there will only be a choice of one Wavestore Use the ca
34. ault two users are created one called user and one called install The install user has the default password a Itis important to change the password to a more complex one as soon as possible The install user has permission to access all areas of the Wavestore software including the various setup and maintenance screens It is therefore considered bad practice to use this account as the sole means of logging in to the Wavestore We recommend that another less powerful user is created and that general staff use this less powerful user on a day to day basis The install user should only then be used when it is specifically required in order to perform maintenance or configuration tasks 3 2 Deciding which user accounts to create There are different ways of approaching this problem In an environment where the number of users with access to the system is low it is probably best to create a separate user account for each individual This may be impractical if the number of Wavestore operators is likely to be high 45 wavestore manual 4 10 issue 2 In an organisation where employees have rank such as in the military or prison services it might be preferable to create an account for each rank so that all personnel of a particular rank have appropriate rights Another common way of configuring user accounts is to have a user called guard which all security guards use to log in Then there could be another account called for example dave
35. backup conf by pressing the space bar an X should appear against it then select OK This will restart your client Login as normal to the backup server and set up all the cameras to be the same configuration as the capture Wavestore in terms of image rate recording rate and boost Create a user called mirror in Setup Passwords or edit the entry if one exists and set a password for this account Once this is done go back to the Wavestore and go to camera setup and tick the backup mirror option for each of the cameras that are going to be mirrored Go to Setup Servers on the Wavestore and for the Backup IP Address enter the IP address of the backup Wavestore Camera offset should be zero Within the Setup Servers screen click Set Password and set the user to be called mirror with the password you configured earlier for this account Save and exit If you want a second Wavestore to also be backed up by the backup mirror you should set the Backup Camera Offset for that server to the number of cameras in the first Wavestore For example if you have Server 1 and Server 2 in a group and they both need to be backed up to Server 3 you would need to ensure the following In the SetuplServers screen under Server 1 and Server 2 enter the IP of Server 3 as the Backup Mirror Supposing that server 1 has 16 cameras and 4 audio channels therefore its last camera number is 20 Put 20 in the Backup Camera Offset for server 2 This tells th
36. be used to monitor the health of the system That is when the Wavestore and USB I O Device are both working correctly a signal is sent to output OUT A This could be used to trigger an audible alarm if the Wavestore or USB I O Device fails The Wavestore USB I O Device also has 6 DIL switches on the PCB DILSW1 Sets the baud rate OFF 2400 ON 9600 DILSW2 OFF code only sent when input changes state ON code sent when input is open circuit and repeatedly every 2 seconds when the input is grounded DILSW3 Reserved DILSW4 Reserved DILSW5 Reserved DILSW6 Reserved 8 2 E mail FTP Setup The Wavestore has the ability to set up E mail functionality which works well with the USB Alarm For example if an alarm was to be triggered an e mail would be sent to the recipient in the E mail list alerting them to the Alarm In order to Set up the E mail FTP function you will need to know the following SMTP details SMTP Settings Server Port Sender Username Password Recipients 56 SMTP Setting Server Port Sender Username wavestore manual 4 10 issue 2 9 AUDIO The Wavestore currently supports 2 different forms of audio input As of mid 2003 all Wavestores have onboard audio which provides 2 mono channels of audio recording The other form of audio input is the M Audio Delta 44 sound card which is a PCI device providing 4 mono audio inputs on an external breakout box If both motherboard audi
37. box to enable mask drawing While the square box LED is on you can drag rectangles on the image area to enable Ko or disable areas for motion detection Areas highlighted in green are enabled for motion detection IE It is also possible to automatically set the motion detection mask To do so click either Set all or Clear all then play back some video using the play controls and click Capture Areas containing motion will invert the current mask That is if the whole image is masked and you Capture areas containing motion will be unmasked Once the mask has been set choose the from and to points which you wish to search for motion and click the Search button All areas of the image clip which contain motion within the mask will be highlighted in green on the vertical bars which are normally red Searching can take quite a long time but it is possible to view the initial search results whilst the search continues in the background When playing back after doing a search clicking the End Of Archive button skips to the next green area 17 wavestore manual 4 10 issue 2 2 b THE WAVESTORE CLIENT 2 2 Setup Screens This screen gives access to all of the setup modes that can be used locally or from the remote client computer The Setup screen is shown below SYSTEM Camera Scan INPUTS OUTPUTS NOTE There may be access restrictions on the setup facility depending on the permissions of the logged in operato
38. camera you wish to zoom is selected e DIGITAL PAN TILT is performed by clicking the left mouse button and dragging the mouse once zoomed in wavestore manual 4 10 issue 2 CEA 2 1 1 Resolution High Medium Low and Grey e High Medium This allows the operator to set the quality of the image being viewed For restricted bandwidth applications view in Low for a faster image update Resolution controls only work on cameras which use wavestore compression Low High is the actual PAL NTSC line quality Medium is quarter quality and corresponds to a QCIF image Low corresponds to a QQCIF image NOTE It is not possible to playback images in a higher resolution than they were recorded 2 1 2 Play Controls The play controls operate as follows Play Pause Fast Forward Nn dil cdd A 4 gt I gt gt Slide Bar to slow down speed up m m x10 frame rate when plaving a clip Lace d Beginning of Archive Slider Bar Rewind Fast Forward To rewind or fast forward click and hold the left mouse button The longer the mouse button is held the faster the archive searches When the mouse button is released searching will continue at the current speed until another play control is clicked Volume Output L2 End of Archive There are also two controls to take you to the beginning or end of the archive that is the oldest or newest recordings for the currently sele
39. clear the index like a table of contents If it is necessary to securely wipe the video data use a data specialist or appropriate 3 party software 19 wavestore manual 4 10 issue 2 2 2 3 2 Formatting storage devices Storage devices must be formatted before they can be recorded to When leaving the factory all the storage devices hard disks in most cases are formatted so it is not normally necessary to perform this operation However if a new hard disk is attached it will need to be formatted Also formatting is an easy way of removing the video data 2 2 3 3 Configuring iSCSI storage devices The Configure iSCSI Devices button opens the iSCSI Setup screen In here it is possible to attach or detach iSCSI storage devices To attach an iSCSI device click Search for Devices and enter the IP address of the iSCSI device If the device is successfully found it will be listed in the Devices Available box To then connect to that device left click to highlight it and click Connect If the connection is successful it will appear in the Devices In Use box 2 2 3 4 Pinging other devices on the network Ping is a way of testing network connectivity If you wish to know if your Wavestore can contact another computer over TCP IP you can try pinging it This sends a small packet to the other computer and checks if there is a reply You will need to know the IP address of the computer in question Simply enter the four numeric
40. cted camera On the front screen the stop button causes live images to be played In the Find screen the stop button is disabled as only recorded images can be played back from the Find screen 10 wavestore manual 4 10 issue 2 2 1 3 Camera Selection Camera selection is performed by clicking the buttons labelled 1 to 16 For cameras above 16 use the Sel button short for select For example for camera 127 click Sel then 1 then 2 then 7 Note that the Sel button changes to say Ent Press the Ent button short for enter Cameras can also be selected using camera tree on the right of the screen From here you can instantly choose any camera in the entire networked system This function works in a similar way to that of Windows Explorer used in Microsoft M products When viewing a multi screen display it is possible to drag and drop camera numbers or names from either camera selection control into the multi screen display Another way of selecting a camera when viewing a multi screen display is to simply click with the left mouse button on the camera video picture you want to see on its own TIP If you want to view all available cameras quickly simply move the mouse over the camera tree and scroll up or down on the mouse wheel 2 1 4 Multi screen Displays These buttons determine which type of multi screen display is to be shown This can be 1 4 9 13 or 16 The arrangement of cameras within e
41. d setting that comes with a new Wavestore is the following although you should change this as soon as possible for security reasons Username install Password a Once correctly logged in the main DVR operating screen will appear 1 1 4 Important Tasks e Write down license key and license number See 2 2 11 License e Write down serial number Found on side of Wavestore manufactured before 2004 and on the front of those manufactured after 2004 e Change install password and make a note of it See 2 2 18 Passwords e Save the configuration once it is satisfactory See 2 2 15 Configuration wavestore manual 4 10 issue 2 2 a THE WAVESTORE CLIENT 2 1 The Main Screen xz Logout VW Display 1 Display 4 v Display 9 v System OK Display 13 v Display 16 v Platinum License Activity Server Arecont A Live Wavestore vs z IQ Eye IP Arecont AV2155 2MP 09 Apr 2010 14 02 04 BST 15ips 119k Hide On Screen Text y Maintain Aspect Ratio High Prime Ed m lt gt 11 gt gt Mediurn m EE re T Lapse Alarm Wavestore lt lt The main screen has a large viewing window which can be controlled by the following actions e FULL SCREEN mode is toggled ON and OFF by clicking with the right mouse button in the desired video image e DIGITAL ZOOM is performed using the mouse wheel However you should ensure that the
42. dress rather than as localhost To check the IP address go to Setup Network The IP address consists of the four number groups each separated by a dot Therefore to change the name of the local machine you should login as for example 192 168 0 1 using the usual username and password You will then be able to rename the server in the Servers screen by clicking on its tab at the top of the Server Setup screen and entering it in the Server Name box This dialog box also provides information about the state of each server It is possible from this screen on any one server to rename other Wavestores Reboot Restart and also Remove a server from the server group Rebooting means actually restarting the entire Wavestore system so for a minute or two the Wavestore will not be recording Restarting means a software restart In this case recordings will only stop for a few seconds Also in this screen are settings for configuring a Backup Mirror For more details see 10 BACKUP MIRROR 2 2 14 System Log A System Log is provided for each server and can give valuable information about the status of the server This log file can be saved to floppy disk for review mnt floppy or to hard disk There are different coloured lines of text which relate to the type of information provided Green Successful operation or Startup Message White General Yellow Warning Red Error Before the system log is displayed the user can
43. e Mia screen Ticks signify that the currently edited operator can have Wi access to that part of the software PTZ Priority Next to the Copy checkbox is an option entitled Load Viewer Software If this is ticked then when this operator is performing a backup see 2 3 4 The Backup Screen the Wavestore Waveplayer software will also be copied to the backup media If not ticked then the software will be omitted Select AII Next to the PTZ checkbox is another checkbox called PTZ Priority If this box is ticked then the operator will have a greater priority when using PTZ controls For example if operator A is trying to move a camera to the left using the PTZ controls operator B is trying to move the camera to the right and operator B has PTZ Priority ticked the camera will be under the control of operator B and move to the right If neither operator has PTZ Priority then the camera will follow whichever command it received first Also there is a Resolution option which corresponds to the Full CIF QCIF and Delta settings on the front screen If the Resolution box is ticked the operator can choose which resolution to view in If it is not ticked the administrator should select the resolution for this operator using the drop down menu to the right of the Resolution box Play Controls correspond to the area on the main screen containing the play stop pause and search controls If disabled the operator will only be able t
44. e PENTAPLEX functionality Wavestore is a sophisticated Digital Video Recording DVR system capable of recording analogue video IP cameras megapixel IP cameras and audio When recording analogue video signals the state of the art capture cards use the wavestore compression algorithm to reduce storage needs The powerful software suite is designed for flexibility whilst maintaining ease of use Although provided with a wealth of facilities the Wavestore is simple to set up and operate the controls being largely intuitive Images are stored directly onto internal hard disks or external storage arrays and there are options to onto several other types of media This document is designed to provide in depth technical information about both the hardware and software aspects of the Wavestore It is primarily designed for use by security installers product resellers and users who wish to know more about the technical aspects of the system This manual is organised initially on a screen by screen basis This makes it easier to find the documentation for a particular feature We begin on the main screen describing all the controls then move onto the setup screens the latter portion of this manual describes various topics such as Backup Mirror and Audio This should provide the necessary information for setting up some of the more complex aspects of the Wavestore Further information on the Wavestore can be found on our website www wavestore com
45. e top of the screen signifying that the first server has been added to the group Repeat this process for the IP address of each Wavestore to be added to the server group As each server is added to the group a tab appears at the top of the Servers screen Clicking on the tab reveals details about that server such as its name and number of cameras It is possible to change the server name from here Once all servers have been added close the Servers screen choosing Yes to save changes Logout quit and login again You should now be able to access the cameras from all the Wavestores in the server group 4 2 Ports and firewalls Wavestore uses the following ports Port Service 123 udp ntp 6000 tcp X11 8601 tcp wavestore Port 123 the ntp port is open to synchronise time between servers in multiserver groups This typically only needs to be accessible from server to server i e not remote client to server Port 6000 is the X Windows port it allows the client to display on the screen It should only be open to the local host Port 8601 is the port upon which the Wavestore server communicates with the Wavestore client It is essential that this port is open between the client and server 48 wavestore manual 4 10 issue 2 4 3 High speed connections It is possible to connect the Wavestore to a high speed internet connection via ISDN ADSL Cable The best way to do this is via a router such as those provided by Netgear
46. e Scenario In a system with two Pelco Cameras 1 amp 2 connected to COMI and two Samsung Cameras 3 amp 4 connected to USBI set the parameters up as follows Camera 1 Address 1 PTZ Port No 1 Camera 2 Address 2 PTZ Port No 1 Camera 3 Address 1 PTZ Port No 2 Camera 4 Address 2 PTZ Port No 2 Then set PTZ Port No 1 IO Port com1 PTZProtocol PelcoD PTZ Attributes Default PTZ Port No 2 IO Port usb1PTZProtocol Samsung PTZ Attributes Default Also in the Setup Cameras screen are the following control options Pan Reverse determines whether the pan control should be inverted or not This feature is useful as some dome cameras are installed upside down so the left and right controls may not be correct Idle Action specifies the desired behaviour when there has been no manual PTZ control by the operator For example if a security guard is using the controls and then has to leave his post it may be desirable for the camera to return to its standard preset position or tour To enable this select the number of the desired preset or tour then choose a period of time of inactivity after which the selected preset or tour should start 23 wavestore manual 4 10 issue 2 2 2 6 4 Sections The Sections panel allows the configuration of a multitude of section related settings although these are specific to each camera You can select the currently active camera using the camera numerical selector in the Camera Setup panel
47. e backup mirror that camera 1 on server 2 should be referred to as camera 21 on the backup mirror If you have any problems with backup mirror ensure that you check the following Check regularly that you can ping the machines to eliminate the possibility of a bad connection In the backup mirror unit go to Setup Passwords and check that a user called mirror has been created The system log will show if the mirror is connected if not it will show in red that it hasn t 58 wavestore manual 4 10 issue 2 11 RAID 11 1 Internal RAID One of the many options provided by the Wavestore product range is internal RAID support RAID provides the advantage of data redundancy Specifically Wavestores are configured to use RAID 5 which uses distributed parity data to provide a high level of redundancy In practice this means that any one hard disk can fail and no data is lost since there is redundant data stored on the remaining hard disks The downside of this however is that if a second hard disk fails all the data in the system is lost For this reason it is important to examine the system log if the fault light ever appears on the system where the recording light is normally shown There follows a description of the procedure for diagnosing disk related faults when a Wavestore is configured to use internal RAID 1 If the Fault light is showing on the screen first click Setup then Servers 2 Click each server tab at the top o
48. e devices 1 esee tente zeiten etes 19 AUSSEN ac m REC CIS AI ES EEEREN E E ESE 20 2 2 3 3 Configuring 196 5 Storage debes iii ds 20 2 2 3 4 Pinging other devices on the GUEST ainia AA 20 LL System MAU A Dmm 20 2 2 3 C hent Conf oura id 20 D D O A 21 IN OA a 21 A o PP PO 22 uos T A A 22 SEO dz 24 A 25 Molon Deiet Om DAA eee AA et AENA 25 Pavacy ES da 26 DB ES Conf ration ti UU 27 TA A MUMS O een ee TE IPTE 27 E A A E nn aspera rac shea ie we opad eae acnaedenaanteeee 29 2 2 0 SC 1 UL y SOB cc2e5 e020 cud ocenavewacevenvvacensvepeneusesiadeiestnceudesusandesuncedtdewmtebaustacedtussacenccsvadededewae 29 px A iio 30 2210 VII A 30 22AT LIGENE M 3l 2 2 12 Time amp Renilon oieri ei oniri EE EENE AE EA ER R E Ei 32 Setting Me TE ts tt 32 PNAP NIT oar A S 32 2 wavestore manual 4 10 issue 2 O E MNT 32 NE the Video po M 32 Important Information Regarding Server Groups 2 cisciccsdscaeieastasasesassnesssadicuseacasontsassatedvosnes 32 22 13 ar NER VYO 33 A A A ue E M sNMMdR p ME 33 id NN A ETE 34 LO a i 34 A sco MT cT 34 2 2 15 PAS WOS 1 uui eee nd aden evan be mtd ule ioco iv iece pet ee eue err TUE 35 hos Roco f 36 2 219 EE
49. e manual 4 10 issue 2 are likely to move due to air movements simply ensure that the area is clear of people or any other movement which you may want to detect click the Capture button leave it for a few seconds and then click it again Sensitivity is set using the slider only available when Adjust is selected and should be configured so that small movements do not cause false alarms The motion detection only operates on the Prime and TLapse sections and clicking on the appropriate box within these sections will enable the function 2 2 6 7 Privacy Masks Privacy Masks are used to mask out an area of the image so that it cannot be seen by certain users The ability to see through a privacy mask can be granted in the Passwords Setup screen By default the install level user can see through privacy masks whereas the user level user sees the mask as a black area covering the image Privacy Mask setup is very similar to that of motion detection Clicking Show Mask causes the mask to be shown as an overlay on the camera image in the top left corner of the screen Click the Adjust button to show the controls for setting the mask The square button when enabled allows the mask to be drawn onto the camera image by left clicking and dragging The Set All button sets the mask to cover the entire image whilst the Clear All button removes the mask entirely 26 wavestore manual 4 10 issue 2 2 2 6 8 Audio Dev
50. e many different Windows versions but a Windows administrator will be able to adapt these instructions for other Windows versions Alternatively the Wavestore Ltd support staff support wavestore com will be glad to assist with any setup issues 50 wavestore manual 4 10 issue 2 5 PTZ CAMERAS AND CONTROLLERS Most Wavestores are supplied with two COM ports These ports are 9 pin D type RS232 ports Many dome cameras require RS485 or RS422 connectivity This can be supplied using special converters We recommend the K2 converter from KK Systems or the RS232 485 Converter 2085 from Patton If your Wavestore does not have COM ports you will need to use a USB to RS232 or USB to RS485 converter We recommend the USB232 and USB485i converters manufactured by MEV www mev co uk Consult the documentation supplied with the converters for details of how to wire up your dome cameras 5 1 Joystick PTZ Control It is now possible to control a PTZ camera from either the Wavestore or a remote client PC using a USB joystick which can be supplied by WAVESTORE LTD In Windows simply connect the joystick to the USB port Then go to Control Panel Game Controllers and calibrate the joystick by following the on screen instructions In Linux it is a little more complex 1 With the Wavestore switched off connect the joystick to a USB port and start the Wavestore 2 Upon boot switch to the command line by pressing Alt Print Screen together follow
51. ed by F2 3 Login as maint supplying your install user password 4 Choose the Joystick Calibration option 5 Follow the instructions to calibrate the joystick This involves moving the joystick to its extremes and pressing a button to confirm Once finished the maintenance menu will be shown again 6 Press Alt Print Screen together to return to the user interface When the system has restarted the joystick should be working and fully calibrated The joystick controls are Joystick Move Pan Tilt Button 1 Zoom Out Button 2 Zoom In Button 3 Focus Out Button 4 Focus In Button 5 Iris Close Button 6 Iris Open It is also possible to use the twist of the joystick to zoom in and out 51 wavestore manual 4 10 issue 2 6 IP NETWORK CAMERAS As of software version 3 the Wavestore is capable of recording MJPEG streams from IP Network cameras The MJPEG streams consist of a series of JPEG images sent one after another using HTTP HTTP is the protocol used to deliver web pages to a web browser so the principles are very similar to that of delivering a web page to a web browser over the internet except that a web page is usually a single element to be delivered whereas an MJPEG stream is continuous To use an IP camera it is necessary to know two things about the camera 1 The IP address of the camera 2 The Request String required to obtain an MJPEG stream The IP address of the camera should be configured as
52. ee 2 3 4 The Backup Screen b Find Screen To backup images from the Find screen it is first necessary to enter the beginning and end times in the selection from and to boxes This can be performed manually by double clicking in selection from each box and choosing the date and time using the popup box which appears Alternatively find the appropriate start time by clicking and dragging on the red bars then click the gt button which is next to selection from Repeat this operation for to which will set the end time The range to be backed up has now been created To go to the next screen in the backup process click Copy if only one channel needs to be recorded or Multiple Copy if several channels are to be recorded Clicking Copy opens the backup screen clicking Multiple Copy displays the Multiple Copy screen 2 3 3 Multiple Copy Screen The Multiple Copy screen allows multiple channels of video or audio to be backed up in the same way that a single channel can be backed up Copy Cameras The time range of the backup should have already been set in the Find screen Each column in this screen corresponds to a recording section and contains a list of available cameras Clicking on a camera name highlights it clicking on a highlighted camera name will remove the highlighting 39 wavestore manual 4 10 issue 2 The Recalculate button causes the server to recalculate the size of the backup
53. el becomes active The first parameter to set is the address of the camera This address is usually set using DIL switches in the dome Multiple addresses are required when multiple cameras d v enabled are daisy chained on the same port gne Y enable PTZ Choose a PTZ Port No using the up and down arrows The PTZ Port No is a reference to a hardware connection to one or more cameras whose details are set up using the Setup PTZ Port button pags MU age oa aes Uu V UE Clicking Setup PTZ Port opens a ks new screen where the port can be configured For each port number in use it is necessary to specify the IO oe ENE E ELS Port and PTZ Protocol The IO Port du Ta Nudge Tie mses corresponds to the hardware port to which the PTZ device is connected This may be COM1 or COM2 corresponding to the RS232 serial ports or USB1 USB16 corresponding to the USB ports PTZ Protocol PTZ Attributes y Use Default Values v Use Default Values Parity wavestore manual 4 10 issue 2 Select a PTZ Protocol from the drop down list You should be able to determine the required protocol from the manual of your camera The PTZ Attributes panel allows you to configure various aspects of the communication between Wavestore and the camera In most instances Set Default Value is sufficient However you should check the manual for your camera and make manual settings if you find that the default values are not working Exampl
54. eo Erud eye eros Oed EA AA aE EREA ESEE AISSETA 62 INE Getting Technical Supp e n 62 13 2 trebera eues iii 62 13 39 CELA ee 63 13 4 Ando TSS W OB REDE 64 Fdo del c iia ii A rn aida 65 Append A Common Operations A dai 65 Appendix B Technical Glossary a 65 Aid Wavestore MD CNET 67 Appendix D Dome specifie Information iii Uber a ur poc bu Reda 68 DA BBV TRIO Controller cas 68 DAA DOME iaa 68 13 3 Forward Vision Dome A 70 II E i iiic MUI TTD E E A E E 73 AI DA m 74 D 6 Molynx Dome TELECOM 74 INESSE 75 IE Peleo Dome TII TIL m T DD Philips AUtOdQiie eesriie a NUR REEE AERE EU RPM PK d Vp Ras rue UL PER Rue 79 DEALERS noe Dome QE A 79 D11 Sensormatic Dome ia a Adidas 81 D 12 Ultrak Dome KD6 TE 83 PELA A PP a 84 D 14 Vicon Dome A eases dat ech dntiedcnsattenescucdanaidiededinadadinaaconcceesteceaainebedaiateedens 85 Appendix E BIOS Settings anerer 86 Appendix P Mechnical Dimensions ui id 86 Appendix EE 043002 NOD m 87 Appendix H IP Camera Request Strings csi iii 87 4 wavestore manual 4 10 issue 2 1 INTRODUCTION By purchasing a Wavestore you have acquired one of the best high quality Digital Video Recorder Management Systems on the market The Wavestore is a powerful tool with many features primarily the ability to playback network backup and view live pictures whilst still recording on all cameras i
55. f the screen to see which server is showing the fault only applicable when using a server group i e multiple Wavestores networked together 3 Having determined which server has the fault close the Servers screen and click System Log 4 Click the tab at the top of the System Log screen which corresponds to the server with the fault again only applicable if using a server group 5 Deselect all the Message Types at the bottom left of the System Log screen except for Fault Messages then click Start Download 6 You will be shown all the fault messages in the log If there are fault messages from a recent date there is likely to be a problem with the RAID array 7 To examine the RAID array details it is necessary to reboot the server Firstly ensure there is a physical PS 2 keyboard connected to the Wavestore in question as well as a VGA monitor Then close the System Log screen and go back into Servers 8 Click the appropriate server tab at the top of the screen and click Reboot Close the screens Logout and Quit 9 The Wavestore will now begin to reboot To access the RAID screens hold down the Alt key on the keyboard and repeatedly tap number 3 10 After around 30 seconds the 3Ware BIOS manager screen will be presented If you find that the normal Wavestore login screen is shown you will need to login and repeat steps 7 9 11 If there is a problem with the RAID array a message will be shown in the 3ware BIOS manager scree
56. groups of the IP address such as 192 168 12 34 in the four boxes provided and then click Ping 2 2 4 System Maintenance 2 2 5 Client Configuration Clicking the Client Configuation box causes the screen below to appear User action auditing v Enable auditing Audit File Name Browse __ Camera views __ PTZF Control Alarm Activity Other Remember usernames _ Never remember usernames Remember last username only ME Remember all usernames This screen allows privileged users to configure User Action Auditing and settings for the login screen User Action Auditing produces reports outlining various actions taken by each particular user This can be useful to monitor the work of unsupervised security guards or surveillance teams for example In the Audit File Name box type the desired file name under which you wish the audit to be saved 20 wavestore manual 4 10 issue 2 You can click Browse to find a specific folder Clicking the tick box labelled Camera views tells the system to include records of such activity on the audit We understand Camera views to mean an occasion when a different camera is selected for viewing Ticking the box PTZF Control also includes all PTZF function usage on PTZ main panel in the audit The second panel on this screen configures settings for the login screen Never remember usernames will always cause the username box to appear blank when
57. he compressed image formats If installing a Wavestore for the first time it is recommended that it be set up in standalone mode initially The remote client can easily be installed at a later stage wavestore manual 4 10 issue 2 1 1 2 Connecting Wavestore in Standalone Mode Connect a standard PC monitor and mouse to the Wavestore unit A network cable may be added if networking is required and a keyboard can be connected although this is optional see below Connect the mains power into the unit preferable running through a surge protection UPS device OPTIONAL A keyboard is not necessary to use Wavestore although some maintenance tasks will require a keyboard Hopefully you will not need to perform any maintenance tasks but it is good to have a PS 2 keyboard nearby in case anything goes wrong In the instances where a hardware keyboard is not available and data entry is required the operator can double click with the left mouse button while the cursor is over the data entry box This will cause a virtual keyboard to appear allowing the operator to enter alphanumeric characters Please enter your password Once the Wavestore has booted the operator will arrive at a grey screen where he or she has the option of logging in or quitting the program 1 1 3 Logging In server user name password Cancel Upon starting the Wavestore the first screen to be displayed is the login screen The login panel is
58. he Windows PC of the client and create a new network connection See 4 4 1 Configuring a Windows client for PSTN below 8 Once the connection on the client has been configured dial the connection 9 Within the remote client log in to 192 168 0 241 with your usual username and password You should now be successfully connected over PSTN NOTE When using a PSTN connection the server IP address is set to 192 168 0 241 and the client IP address to 192 168 0 250 by DHCP 49 wavestore manual 4 10 issue 2 4 4 1 Configuring a Windows client for PSTN The instructions given here are for Windows 2000 1 Go to Start Settings Network amp Dial up Connections Make New Connection Click Next 2 For Network Connection Type choose Dial up to private network and click Next 3 For Phone Number use the PSTN phone number of the Wavestore Click Next twice 4 Enter a name for the connection and click Finish 5 For User name use the user name dialin 6 For Password use the password as set in the Setup Modem ISDN screen of Wavestore 7 Click Properties 8 Choose an appropriate modem from the drop down list 9 Under the Network tab ensure that only Internet Protocol TCP IP is selected 10 Click OK The connection is now configured In future to initiate the connection simply go to Start Settings Network amp Dial up Connections and click on the name of your connection It is not possible to supply instructions for th
59. ice Configuration To begin configuration of an audio device select an audio channel using the arrows next to camera Audio channels are usually found after the video channels so on a 16 input Wavestore the audio channels start at 17 Notice that the Image Quality Control has changed to a volume control Also many of the video specific controls have disappeared leaving only those relevant to audio The volume control sets the input volume for that audio input To set the output volume use the volume slider which can be found on the main screen and Find screen The camera control now sets the input number of the audio device For each input you can enable or disable audio using the enabled check box You can also rename the audio channel using the text box labelled Camera Name You can configure the various parameters in the Sections panel in the same way as you would for a video input although motion detection enabled has no effect as motion detection is not relevant for audio More information on audio can be found in 9 AUDIO 2 2 6 9 IP Camera Configuration Add RTSP Cameras Version 3 of the Wavestore software introduces the capability to record IP cameras in MJPEG format MJPEG is simply a stream of single JPEG images 27 wavestore manual 4 10 issue 2 To add an IP camera to the Wavestore simply click the Add button and click Yes to confirm the action Anew camera number will be added to the system and then
60. icence Status Licensed OK the Wavestore Please make a note of both the Licence Key and the Licence you will need both in Toc ee Os the future The licence contains information Licence Key corresponding to the number of concurrent local and remote operators allowed access to the Wavestore Licences are usually set to allow 5 concurrent users Licence E by default If further connections are required 31 contact sales 9 wavestore com to purchase an upgraded licence wavestore manual 4 10 issue 2 2 2 12 Time amp Region This setup screen allows the configuration of the time time zone NTP time source and regional video standard Setting the Time To set the time ensure that the Use external NTP server Bes 3 Fa checkbox is not ticked and that the Region settings have been Continental Region 2 PAL M NTSC selected described below Giy State To set the time and date simply make the setting and click the Set Time button Setting up NTP NTP stands for Network Time Protocol and is the standard method of synchronising time with a reliable time source There are many NTP time sources on the internet but it is also possible to buy NTP servers which obtain their clock signals from an atomic clock and act as a source for time synchronisation for any NTP enabled devices on the network To configure NTP simply tick the Use external NTP server checkbox and enter the IP address of the time source in the box pro
61. ich images are recorded to disk 2 2 6 6 Motion Detection The Motion Detection panel contains a Show Motion tick box which enables the highlighting of motion within the live video stream and is a useful tool when setting the motion detection sensitivity When the Adjust button is activated see right a new panel appears which allows you to adjust the motion detection settings gt The video screen should turn green indicating that the entire area is sisi activated for motion detection You can use the Set all and Clear Pe coc i Captur Clear all all buttons to either set the whole screen for motion detection or none of it By clicking the rectangle button then clicking and dragging on the Sensitivity live image you can draw rectangles to indicate active or non active areas If the square button is highlighted drawing on the screen will deactivate motion detection for that area If the square button is not highlighted drawing on the screen will activate motion detection This is useful if the area of interest includes a repetitive moving object because the operator can simply mask out that area An alternative method of producing a suitable mask for motion to detection is to use the Capture button When this button is activated Wavestore creates a mask for you by excluding areas in which there is currently motion For example if you are filming an area which contains some trees which 25 wavestor
62. icking here will activate the r PanTilt op PTZ control screen although this Ms Zoom In Zoom Out E xz screen will only be usable if a i ieee fol ia PTZ dome camera has been fitted ig 4 Close iris Open tris 1 ie and correctly set up for that input f o se aay S 6 Wash EE EE The camera may be steered by BIDS Lamps Biel Cii ger Od cta using the direction arrows labeled PanTilt The Presets panel allows you to set preset camera positions which can then be recalled For example to set up position 1 you should do the following Use the PanTilt Zoom Focus and Iris controls to find a good camera location Then click Define in the Presets panel Click 1 and the Preset is now stored Similarly you can define Tours by clicking Define followed by the tour number of choice Doing so should bring up the screen shown below The column on the left shows the presets and the image from each preset position Simply drag and drop the presets onto the horizontal bar to set their position Use the up and down arrows in the horizontal bar to set the dwell times that is the duration at which the camera should spend at that preset before moving to the next The vertical sliders between each stage of the tour correspond to the speed at which the camera should move to the next preset It is advisable to experiment in order to achieve the desired speed NOTE The speed of movement is dependant upo
63. ign hard drive space to the selected cameras and audio channels the Reassign to optimal disk box should be ticked It should be noted that this function averages out the hard drive space to the number of cameras detected but does not take into account variables such as motion detection individual camera picture detail and image file size If the Motion Detection box is ticked then motion detection will be enabled for all listed cameras The cameras are assigned to record in the recording sections which are ticked from a choice of Prime TLapse and Alarm Once the scan is complete and the desired checkboxes have been ticked clicking Configure opens the Camera Setup screen where the changes can be verified and saved See 2 2 5 Cameras for more details about camera configuration 2 2 9 Display pun Mies ele TUS PDSA This screen allows each operator to set their own multi camera display set for 4 9 13 and 16 way displays It is also possible to view a graphical representation of the output of audio channels The column on the left contains all the currently available cameras in the entire networked system Use the up and down arrows to move through the list of cameras To place a camera in a slot simply drag and drop into the required space on the right To create a new multi camera display simply click the appropriate button at the bottom of the screen Each display can be given a name for easy reference when selecting from
64. ion selected and cameras may be repeated with different dwell times If the VGA tab is selected the sequence created corresponds to the VGA monitor output for the operator currently logged in Alternatively if another tab is selected the spot monitor sequences for that operator on that server can be set If you are running in Stand Alone Mode the only other tab will be the name of your server Alternatively if you have multiple servers connected there will be one tab for each of the servers Click on the tab of your server and you should see several horizontal strips Each strip corresponds to a spot monitor output on the Wavestore the top strip being spot monitor output Different video capture cards have different numbers of spot monitor outputs however These are actually hardware switches which route the individual BNC input to a BNC output This means that pictures viewed through a spot monitor are LIVE NOTE Cameras from a specific input card can only be assigned to spot monitors on the same card For example when using several MACH 4L input cards it is not possible to assign cameras from input card 1 to spot monitor outputs on card 2 The vertical strip on the left shows images from all cameras in the networked system Each of these can be dragged and dropped onto the horizontal strips in any sequence desired The dwell times between each of the adjacent images may be set using the up and down arrows by the appropriate bo
65. is used in the USA Far East and other parts of the world NTP Network Time Protocol Synchronizes the time of devices on a network OPERATOR A user administrator or installer with associated password permitted to use the Wavestore system PAL The analogue television CCTV standard that is used in Europe PCI A type of expansion slot found on nearly all modern motherboards PENTAPLEX 5 modes record play network back up live view PRESET A set position which is stored in a dome camera PSTN Public Switched Telephone Network PTZ Pan Tilt Zoom For remotely controlled dome cameras REMOTE Activity at the client PC when networked to the Wavestore RAID A standard for external data storage Acronym for Redundant Array of independent Disks Wavestore uses RAID to enable high volumes of data storage RESOLUTION The number of pixels in an image Higher resolution means a more detailed image SCHEDULE A description of whether certain features should be active or inactive during a certain time period SCSI Interface that enables communication with peripherals including disk drives SECTION Simultaneous recording tracks on the hard disk SERVER Network term for a Wavestore unit SPOT MONITOR Analogue CCTV display STORAGE MEDIUM Location for storage e g CD R DVD R hard disk floppy disk SUBNET MASK Related to IP address gives information about server locations on a network TCP IP Transmission Control
66. ity The consequence of this is that the images are refreshed less frequently The Wavestore has several methods to help overcome this issue Firstly each user of the system can have a bandwidth limit simply go to the Setup Passwords screen choose the user you wish to configure then click Edit At the bottom there is a box labelled Maximum Bandwidth which is where you should specify the limit Alternatively simply clicking QCIF CIF or Delta in the main screen or Find screen reduces the viewing quality whilst still recording at Full quality You can see the image size in K kilobytes at the bottom of the images See how it drops significantly when you switch from Full to QCIF In the Passwords screen you can even limit each user to only ever use one of these resolutions thus stopping a user from hogging the bandwidth Why does my new mouse not work If you change the type of mouse used by the system you may have to reconfigure the mouse This is described in 7 2 Mouse configuration To do this from within the Wavestore system you will need to have a keyboard connected During playback in the Find screen I see black flickering why is this This can happen if you link the video to an audio channel which does not exist Go to Setup Cameras and check that the settings are correct 13 3 Camera Issues For the standard Wavestore 16 input machine up to 16 cameras can be connected via BNC video inputs You should check that
67. ks the disc before it writes the DVD Video MPEG data to it Wavestore backups on the other hand do not attempt to blank the CD DVD before writing It is only possible to export to DVD Video when a DVD writer is fitted to the Wavestore It is not possible to write DVD Video to a CD R or floppy disk When exporting to Wavestore format the Waveplayer software can be included as long as the medium is CD R RW or DVD R RW When selecting the output format to navtive and including playback software the backup screen shows the relevant information about the image or images selected the size in kilobytes and the total size selected The operator can decide whether or not to keep the image or add others to the selection Backup Image Clips Name Backup Backup pathi C Documents and Backup Summary Images in this clip Clip Size Backup Size AA o add other images or image clips after ej Native Include playback software LT saving one the oper ator should first click nscodinglexpat es n Prepare to prepare the recently selected ii z backup then click Add to return and select another Select Prepare 40 wavestore manual 4 10 issue 2 To save the image clip the operator should firstly provide a name for the backup in the Backup Name box This name will be used to name the directory in which the backup will be written The next step is dependant on whether the backup is being made on the Wavestore ser
68. locate that particular section to Time Period can be set to record for a set number of days The following options are available Approximately This will record for the number of days set depending on storage space Maximum Will record for a max number of days which have been set depending on storage space The GB allocated box allows the operator to set the disk space in gigabytes that each section uses If the disk does not contain as much space or recording time to satisfy the requested number of days then a ratio of that is used to achieve 100 utilisation of the disk For example if camera is set to 10 days and camera 2 is set for 20 days maximum utilisation of the disk may be achieved by recording camera for 5 days and camera 2 for 10 days Backup Mirror allows you to record a backup simultaneously with your Wavestore To do this 24 wavestore manual 4 10 issue 2 you must have a Wavestore Backup Server To find out more about backup servers see 10 BACKUP MIRROR The boost on motion enabled checkbox activates recording rate boost for each camera Recording rate boost allows each camera to have a minimum and maximum image recording rate set operating on all 3 sections independently The minimum rate is the normal recording rate and the maximum rate is the setting labelled boost rate A camera will record at minimum rate until motion is detected at which point it will attempt to reach the maximum
69. mera selection tool to select a camera on the Wavestore to be configured If you select a camera which is on an audio capture device the camera specific controls will disappear leaving the audio device configuration controls only See Audio Device Configuration later in this section for more information about configuring audio devices A camera will only record if it has been enabled and set to record in the relevant section You can set the camera name here and this will be displayed within the camera image Use the up and down arrows labelled camera to choose which camera to edit NOTE You must use a camera name with less than 24 characters Any name longer than this will be truncated Also long camera names may not be displayed correctly although the Wavestore will try to use a smaller font where possible The currently selected camera will only record if no schedule has been set up or the schedule has been set to record for that time day Prime and TLapse Time Lapse will record permanently unless set to record only on motion detection or again if a schedule has been set up If Linked Audio is ticked the Audio Setup panel becomes modifiable Simply select the desired audio channel from the drop down menu and the currently selected camera will be synchronized with the corresponding audio channel Multiple cameras may be linked to any audio channel 2 2 6 3 PTZ Setup If enable PTZ is ticked the PTZ Setup pan
70. n inability to login if the new address is invalid You should check that the new IP address is a valid one It is generally only necessary to specify a gateway if the Wavestore is to be accessed from the internet or from another network 2 2 3 Disk Maintenance The Disk Maintenance screen provides facilities for the following operations e Assigning device letters to storage devices see 2 2 3 1 below e Formatting storage devices see 2 2 3 2 e Configuring iSCSI storage devices see 2 2 3 3 below e Pinging other devices on the network see 2 2 3 4 below 2 2 3 1 Assigning device letters to storage devices Before a disk or other storage device can be used it is necessary to assign a device letter to it In this screen all the detected storage devices are listed and letters can be assigned using the drop down menu on the left It is necessary to do this for each storage device after re installing the Wavestore software However when Wavestores leave the factory all disks are assigned letters so it is not normally necessary to do this operation This function is necessary if recording to a removable storage device After the device is attached assign a letter to the drive It will then be available for recording NOTE You need to logout after making changes to the device letter allocation If you need to remove video data formatting is not the most secure way as it is only a quick operation to the
71. n motion detection recorded to TLapse and a period where recordings are made upon an alarm being triggered recorded to Alarm This allows for greater range of configurations for varying customer needs The time line span may be changed by clicking the or buttons in the bottom left corner or by using the drop down menu Using either method the operator can vary the span from 2 minutes to 60 days increments of 2 3 8 15 30 minutes 1 2 4 8 16 hours and tzora 1 2 4 7 15 30 60 days Image clips can be copied to CD R DVD R or a remote client from the Find screen using the Copy and Multiple Copy buttons This is detailed in 2 3 Copying Image Clips The Find screen also contains a powerful search feature which allows you to search an image clip for motion using the Wavestore s VMD system The parts of the clip containing motion will be highlighted in green on the normally red bars To search an image clip you should choose a selection from and to point either by dragging the red bars and clicking gt or by entering the time manually in the appropriate box Once the desired range has been selected click Set Mask to open the mask dialog box Here you can set the sensitivity of the motion detection and the area within which to detect motion Set the sensitivity using the horizontal slider You can manually set the motion detection mask by clicking either Set all or Cil CCIONG Clear all then click the square
72. n the camera being used and not all cameras support variable speed In this case the sliders are greyed out When you have finished setting up the tour close the screen and choose Yes to save 15 wavestore manual 4 10 issue 2 2 1 12 Find This rapid and powerful facility takes the operator to specific points in the recorded video either by a the bar chart or b selecting a specific date and time Once the Find button has been clicked the following screen will appear HR 13 Apr 2010 51 60 ATEOS Apr 2010 11 40 27 101915 104315 11 07 15 11 31 15 Each red bar is a time line corresponding to a particular input either video or audio Areas of red contain recordings at the corresponding times on the left hand column areas of grey signify no recording If there are more than 17 bars then you can use the horizontal scroll bar above the play controls to bring the others into view Click on one of the red bars to show the images from that input If the input is an audio channel a graphical waveform of the audio signal is shown instead Clicking and dragging up or down moves the time line accordingly The horizontal black line crosses the time line on the left and the image from that time is displayed Pressing the play button causes the red bars to move upwards playing the recorded images at normal speed During playback the date and time of the displayed image will be shown in the time box on the right The
73. n which will describe the actions required If the RAID array is degraded make a note of which Port is missing this corresponds to a hard disk It is most probable that the hard disk has failed and needs replacing Before arranging to do so contact WAVESTORE LTD Technical Support to confirm that this is the case 12 To quit the RAID management screen press Escape The Wavestore will now boot and automatically recommence recording When using internal RAID it is not necessary to configure the RAID array This is all performed during the manufacture of your Wavestore Only in exceptional cases should there be need to perform any other tasks with your RAID array and in these cases the work should be supervised by a member of the WAVESTORE LTD Technical Team 59 wavestore manual 4 10 issue 2 11 2 External RAID Wavestores also have the facility for external RAID In this case the Wavestore communicates with a RAID array via SCSI The SCSI can vary depending on the external RAID device in question but generally work without any user configuration Configuring the RAID device is again dependant on the RAID device in question this is not affected by the Wavestore in any way Please consult the user manual for your RAID device in order to configure it to your requirements Once correctly configured the first RAID volume will appear as drive L in the Wavestore Maintenance screen with subsequent letters matching subsequent volumes The
74. ng our sales team 7 12 Disk Performance Monitoring This is a highly advanced function that allows you to monitor latency on the storage disks 7 13 Warp board pci subid setup This is a highly advanced function that affects the programming of the Wavestore Warp capture card DO NOT USE THIS FUNCTION you may damage the capture card beyond repair It is only for use by approved engineers 54 wavestore manual 4 10 issue 2 8 WAVESTORE ALARMS The Wavestore has the ability accept digital alarm inputs and to output digital signals The inputs can be used trigger a number of different actions within the Wavestore and the outputs can be setup to respond to events that occur within Wavestore This is described in more detail in 2 2 9 Alarm In The 16 input multiplexer has 16 alarm inputs and 16 auxiliary outputs built in as standard WAVESTORE LTD also supply the USB I O Device which has 20 inputs and 20 outputs Details of the inputs and outputs for both alarm devices follow Digital Inputs The digital inputs are activated by switching the input to ground This allows voltage free switches to activate the inputs to the board The switch could be the contacts of a relay circuit a standard push switch or toggle switch Digital Outputs The digital outputs are open collector outputs which are transistor switches to ground This configuration allows interfacing to systems with voltages anywhere between 5V 24V As they are electronic swi
75. o and Delta 44 audio is present in a Wavestore the motherboard audio output labelled Front R L is used as the audio output NOTE Audio devices are configured in the Cameras Setup screen See 2 2 5 Cameras for more information 9 1 Onboard Audio Within the Wavestore software the input labelled Line In is used for the audio input and Front R L is used for the output The input ports are 3 5 mm stereo jacks providing 2 mono audio channels All analogue inputs and outputs are configurable for 4dB and 10dB signal levels As a rule of thumb this means that the input signals should be around the 1 Volt peak to peak This will ensure a noise free 1 Volt peak to peak output 9 2 Delta 44 Audio The Delta 44 consists of an internal PCI card with an external breakout box that will connect to the back of the Wavestore via a D type socket Inputs x 4 1 4 mono jacks Outputs x 4 1 4 mono jacks NOTE Only output 1 is used All analogue inputs and outputs are configurable for 4dB and 10dB signal levels As a rule of thumb this means that the input signals should be around the 1 Volt peak to peak This will ensure a noise free 1 Volt peak to peak output 9 3 Microphones IMPORTANT If connecting a microphone to the Line In input of motherboard audio or to the jack input of a Delta 44 it is necessary to pre amplify the microphone signal to bring it up to line level Some types of microphones require power to operate as a general r
76. o view live pictures on the main screen Camera Section corresponds to the Prime TLapse and Alarm sections The operator will only be able to change section if this box is ticked Otherwise the administrator should choose the section to which this operator is granted access by using the drop down menu to the right of the Camera Section option Display corresponds to the multi camera display buttons on the right hand side of the main screen If this option is disabled the administrator should choose the multi camera display which the operator must use by selecting it from the drop down menu Otherwise if the box is ticked the operator will be able to choose between the multi camera displays as usual 36 wavestore manual 4 10 issue 2 rSetup Options Local PA Language Disk Maintenance Video v Cameras Camera Scan Alarms Y Alarm Input System v Licence Servers Y Configuration Y Upgrade Y Schedules v Network System Maintenance Sequence Display Aux Out y Time Region System Log v Plugins Passwords Holidays Privacy Visibility specifies whether the user can see through Privacy Masks or not If Privacy Visibility is enabled the user will not see the privacy mask they will see the full image If Privacy Visibility is not enabled the user will see the privacy mask as specified in the Camera Setup screen In the Setup Options panel each option corresponds to a s
77. on when using other models of Arecont camera Axis Single IP cameras mjpg video mjpg 4 way Codecs mjpg video mjpg to view the first channel mjpg quad video mjpg to view quad mjpg 1 video mjpg to view the first channel mjpg 2 video mjpg to view the second channel IqinVision now jpg snap spush Lumenera cgi bin nph video type multipart amp framerate 30 Mobotix cgi bin faststream pg stream full amp fps O amp needlength Sony image speed 25 87 wavestore manual 4 10 issue 2
78. ontrols which perform various effects upon the image The Undo button will undo the last action and the Restore button reverts to the original image Each of the effects can be applied to a specific area by drawing a masking rectangle on the image click and drag the cursor on the image before applying the desired effect Click Print to output to the currently installed printer See 2 1 8 Print for more information It is also possible to save the images in JPEG BMP or PNG format Click Save to display the save dialog box When saving in Bes Compression o Bestoualty JPEG format you can choose the Compression Quality setting VERE aes Ee a Higher quality settings lead to larger file sizes Lower quality settings mean smaller file sizes but some detail in the image is lost Save Image Save Format 2 JPEG J BMP 13 wavestore manual 4 10 issue 2 When saving as BMP or PNG format there is no option for compression quality settings The PNG format aims for maximum compression without any quality loss whereas BMP is non compressed To complete the save enter a file name or click Browse to select the desired location for the saved image IMPORTANT When editing a megapixel image the zoom function does not preserve the high resolution detail You should go back to the main screen zoom with the mousewheel to the appropriate zoom level then click Edit again 2 1 8 Print Print
79. p they will automatically synchronise their clocks to the first server in the server group If you need to synchronise to an external NTP time source simply enter the NTP settings on the first server in the group and all the other servers will automatically synchronise 32 wavestore manual 4 10 issue 2 2 2 13 Servers This screen can be used to manage servers and server pede groups Clicking the Add tab displays an IP address box eae UU ON E i Type in the IP address of a Wavestore and click Add to E e attempt to add that Wavestore to the group To be grouped EST wm E Wavestores must be on the same subnet When creating a ae ud server group first Add the local server that is the server eee which you are logged into Note that even if you have only 1 Wavestore server it is recommended that you add it to the group Once added you can change the Wavestores names and remotely restart any of them As well as the Add tab there is a tab for each server in the group Clicking on that tab presents a page of information relating to that Wavestore server The Server Name can be changed here and is the name shown within each camera image The IP address is shown along with an Alt IP address This alternative IP address is used when enabling incoming connections from inside and outside the LAN It is also possible to assign up to 2 backup destinations To change the name of the local server you must be logged in as the IP ad
80. per the instructions supplied with the camera as the method varies depending on the make and model of camera The Request String can usually be obtained from the camera manufacturer although a list of request strings for popular makes of camera is below A list of request strings can be found in Appendix H IP Camera Request Strings Instructions on how to enter these settings can be found in 2 2 5 Cameras It is important to note that as of version 3 the following features are not available with IP cameras Motion detection both in camera motion detection and in Wavestore motion detection PTZ In Camera Audio Wavestore analogue audio can still be used IMPORTANT You will need a PS 2 keyboard to perform some of the system maintenance tasks 52 wavestore manual 4 10 issue 2 7 SYSTEM MAINTENANCE MENU To enter the Wavestore System Maintenance menu go to Setup then System Maintenance The following menu will be displayed Select items from the list below Menu List Advanced network configuration Enable sshd in secure mode Enable sshd in password mode Disable sshd QT Configuration Add change a printer Manual configuration backup server Enable SNMP Write diagnostic information to CD DVD USB Joystick calibration Enable Disable remote system monitoring Disk performance monitoring Warp board pci subid setup Cancel ox 7 1 Advanced network configuration
81. play controls have fast forward and rewind functions which are activated by clicking and holding or by using the slider bar towards the bottom The longer they are held the faster they search through the image clip When the mouse button is released fast forward and rewind will continue at whichever speed was reached This speed is indicated in the image window by a number such as FFW x8 which signifies fast forward at 8 times faster than real time or REW x128 To skip forwards or backwards by a single image perform a single click of the left mouse button on the fast forward or rewind button The left and right lower buttons jump to the beginning and end of the archive for that camera As well as clicking on the red bars inputs can also be selected using the buttons numbered 1 16 the 16 wavestore manual 4 10 issue 2 bottom right of the screen These buttons function in the same way as on the front screen In the Wavestore recordings can take place in 3 different streams or sections Prime TLapse and Alarm The green indicator light represents the stream being viewed It is possible to record to any combination of streams simultaneously on each camera input One of the greatest benefits of having different recording streams is that they can be assigned a schedule For example during the course of a day you might schedule a period where recordings are constant recorded to Prime a period where recordings are only made upo
82. ple discs Prepare your backup then click Burn IMPORTANT POINTS It is only possible to burn 1 or 3 DVDs not 2 It is not possible to write CDs using the triple DVD burner although the next version of software 2 20 will allow the burning of CDs using the internal CD DVD writer After clicking on Burn it usually takes about 10 to 15 seconds before the drive lights come on This is normal Fixating usually takes 3 5 mins but can take as long as 17 mins in exceptional cases Much of this time the drive light is not on It does eventually say operation successful and the discs are correctly written even in this rare case DVD R is the preferable format because DVD RW discs appear to always give the 17min fixating problem 42 wavestore manual 4 10 issue 2 2 4 Wavestore Remote Software There are two Windows applications related to Wavestore They are the Wavestore Remote Client and the Wavestore Waveplayer The Remote Client allows an operator at any location to connect over TCP IP to view live and recorded images perform backups and much more The Waveplayer allows the playback of recorded images from CD DVD or hard disk backup Both Remote Client and Waveplayer can run on Windows NT4 Service Pack 6 Windows ME Windows 2000 and Windows XP IMPORTANT Please read 2 4 3 Remote Software System Requirements to ensure that your PC meets the minimum system requirements for either the Remote Client or Waveplayer To
83. r This button allows you to exit the current screen If any changes have been made you may be prompted to save You have the option of answering No in order to discard the changes you have made or Yes to confirm them This is the same for all Setup screens This button triggers the Help function When this icon is clicked the mouse pointer changes to El a question mark Simply click on the area of screen or button to receive help on the use of that function 2 2 1 Language Many languages are supported and more will be added in the near future Use the drop down menu to select the desired language For the change in language to take effect it is necessary to logout of the system and login again Also within this screen is the option to change the mouse pointer The choices are y Language selection Em Normal mouse pointer Large white mouse pointer price Large black mouse pointer iO Simply click the appropriate button to select your _ Large white mouse pointer mouse pointer of preference Large black mouse pointer 18 wavestore manual 4 10 issue 2 2 2 2 Network Here the IP address of the network card its subnet mask and the default gateway can be set To add multiple gateways type the IP address into the boxes next to the Add button and click Add To remove a gateway click on its address in the large central box and click Remove IMPORTANT Changing the IP address can lead to a
84. rge for re licensing a Wavestore if the original licence number is lost 2 2 16 Plugins This screen provides facilities for the installation of additional plug in functionality Details of how to use this screen will be provided with any plugins which have been purchased 2 2 17 Upgrade Upgrade Options This screen allows the administrator or ai installer to easily upgrade the software on Qum the Wavestore Upgrade files can be on a CD floppy disk or on a networked PC or laptop Simply choose the location of the upgrade files either floppy or CD If the files are located elsewhere choose Manual and select the location of upgrade txt file 34 wavestore manual 4 10 issue 2 which should be on the upgrade disk Once the upgrade location has been selected simply click the Upgrade button The Upgrade Status window will display information relevant to the progress of the upgrade After the upgrade is complete it is necessary to for all clients to logout It is at this stage that the actual upgrade takes effect All operators may then log back in If the upgrade fails it 1s possible to save the output by clicking the Save Log button This log can then be reviewed to determine why the upgrade was not successful The alternative to an upgrade is a full re installation For details on how to do this see 12 RE INSTALLING WAVESTORE SOFTWARE 2 2 18 Passwords The Passwords screen is a powerful feature of Wa
85. rious settings DVARMS Digital Video and Audio Recorder and Management System EMBEDDED SYSTEM A combination of hardware and software that is specifically designed for a particular kind of application device EVENT An occurrence which is detected by Wavestore GATEWAY A network point that acts as an entrance to another network HTTP HyperText Transfer Protocol A means of delivering data over TCP IP HUB A network device in which data arrives from one or more directions and is forwarded out in one or more other direction IDE Standard electronic interface between a motherboard s data paths or bus and the computer s disk storage devices IMAGE CLIP Recorded activity with specific start and stop times INSTALLER A special high level operator Allowed to perform maintenance tasks IPS Images per second 65 wavestore manual 4 10 issue 2 IP ADDRESS Network address consisting of four number groups e g 192 168 0 1 ISDN Standard for digital transmission over ordinary telephone lines LAN Local Area Network usually 10 or 100 MB s LOCAL Activity at the Wavestore server itself MASK A specific area of an image protected from modification MJPEG Motion JPEG a stream of individual JPEG images MOTHERBOARD The main board in a computer that contains the computer s basic circuitry and components MULTI CAMERA DISPLAY An arrangement of split screen images NTSC The analogue television CCTV display standard that
86. rter such as the K2 from KKSYSTEMS On dome set Dial selectors as follows 100 0 10 0 1 1 Connect camera power supply terminals COMMON and 24V by a cable to two outside terminals of power connector on dome base Connect communications cable from COMMS connector on dome base to male D9 connector as follows CONT ROL D9 IN RED Pin7 IN YELLOW Pin2 OUT WHITE Pin3 OUT GREEN Pin8 On KK Systems K2 converter device set switches 10ff 20n 30n 4Off 5 Off 6 Off Then connect up as follows 81 wavestore manual 4 10 issue 2 Wavestore gt K2 RS232 side towards Wavestore gt Dome Base gt Dome Power Supply Also connect video from dome base to Wavestore Camera 1 NOTE Sensormatic Power Supply has following spec Model 0300 0914 02 MFD 19 98 INPUT 220 230 240 VAC 0 315A OUTPUT 12 17 20 24 VAC 45VA In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol Sensormatic Baud Rate 4800 Parity N Data Bits 8 Stop Bits 1 82 wavestore manual 4 10 issue 2 D 12 Ultrak Dome KD6 Settings for Ultrak Dome working on Pelco D protocol are S4 1 Open S4 2 Closed S4 3 Closed S4 4 Open I used a Westermo MD 42 RS232 RS485 converter to do so Details on http www westermo co uk manuals manuals html Select RS 422 485 Converters MD 42 More info on the Ultrak KD6 Dome can be found on http www ultrak com Download_Regis
87. se volumes should be formatted before use again in the Maintenance screen It is then necessary to reboot the system before the volumes can be used After this setup stage all RAID maintenance functionality is performed external to the Wavestore 60 wavestore manual 4 10 issue 2 12 RE INSTALLING WAVESTORE SOFTWARE In the unlikely event that the Wavestore software needs to be re installed this can quickly and easily be performed using the Install CD which come with each Wavestore You will need to connect a PS 2 keyboard unless you are simply upgrading in which case upgrades can be performed very easily with just a few clicks of the mouse see 2 2 17 Upgrade 1 Insert the Wavestore Installation CD and restart the Wavestore 2 The Wavestore should boot from the CD and display a command prompt 3 Select Install Wavestore Software this will take around 10 minutes to complete 4 Once restarted log in as install with the password of a 5 Go to Setup Licence and re enter the license details These can usually be found on the front of the Wavestore 6 Logout and log in again to complete the license change Installation is now complete and the Wavestore is ready to be configured 61 wavestore manual 4 10 issue 2 13 TROUBLESHOOTING This appendix intends to supply answers to frequently asked and relevant questions Further technical information can be found at www wavestore com in the Support section where there
88. sssssnscccescesessssssnacceeceseesenssssseacaesecsesensnsanaaeees 53 7 1 Advanced network AO A A 53 7 2 Enable sshd in secure Mod ei 53 7 3 Enable sshd in SANCTA OECD 53 TA Disable sshd E 53 A Ta CET 53 TO AE IS a PMET TT m 54 7 7 Manual configuration backup servert ic ad Vae ERES Ue pao eR ae Fa ER Rea RS 54 T 9 EME SNMP aaa 54 17 9 Wite diagnostic morman toca MT eee 54 17 10 Joystick AO a a tt 54 7 11 Enable Disable remote system monitoring 6 0 55 ccevescdseccsssasesdeanstusd cssdenstesnavesessnesesnacnemabessns 54 3 wavestore manual 4 10 issue 2 NES DEI CONCRETO 54 8 WAVESTORE ALARMS cccccccccccccccssssssecccecececeesensacceceseceenenssaaesesecceseseseaaeaececeesesenensaaeeeseeeens 55 TA NDS tn 55 E A mm 55 AE PANEO e E Emm 55 8 1 The Wavestore USB I O Device oooooooccncccconnoonannnononcononannnnnnnnonoononnnnnnnnnnononnononannn nn nono sese nte ross 55 A A 56 9 AURO tai id 57 A o o EE a E Ee T ts nea esie 57 92 Delta ML AUdiO AAA i a a V Ea 57 SAEC MERETUR 57 10 BACKUP CIL duis qe 58 11 6p 59 ll In llb italia aia 59 11 2 ExXternat RAID A ia 60 12 RE INSTALLING WAVESTORE SOFTWARE ooococococcconononnnnnnnonnononnannonannnncononnannncnnnnccnonnannnns 61 13 TROUBLESHOOTING e tte eret rtt notes
89. stead of a crossover cable there would have to be a network switch connecting the different Wavestores to the TCP IP network When networked together the Wavestores use the Network Timing Protocol NTP to synchronise the clocks of all Wavestores in the group to that of the first Wavestore b Remote Operation In this case a computer known as a remote client is used to access any number of Wavestores via a network see 2 4 1 Wavestore Remote Client This allows Wavestores to be stored away from the control room and accessed via TCP IP Each Wavestore will then only need power a network lead and the appropriate camera inputs The remote client PC can run the Wavestore Remote Client software on Windows NT4 SP6 ME 2000 and XP This software is included with all new Wavestores and is on the enclosed DVD All versions of the software require a graphics card that supports graphics overlay All other hardware specifications can be found in section 2 4 3 Remote Software System Requirements Once the remote client has accessed the Wavestore the controls are the same as when operating the Wavestore in local mode If the network bandwidth is limited the operator may want to receive video in more compressed formats The High Medium Low and Grey controls specify the resolution and greyscale on off This will lower the image resolution but also increase the image rate See 2 1 1 Resolution High Medium Low and Grey for more information on t
90. tches they are polarity sensitive and will switch only a negative grounded DC system Each transistor switch is capable of switching up to 200mA with the total load for all switches per system not to exceed 1500mA per alarm device This current easily supplies the load of most common LED s lamps or relays Watchdog Function The watchdog output is a dedicated output that will remain activated while the Wavestore is powered up and operating normally This is reliant on the Wavestore operating system sending a periodic signal to the USB alarm board or the 16 channel multiplexer This watchdog signal can be used to activate an external alarm in the event that the Wavestore is not powered or operating The physical output used for the watchdog output is dependant on the alarm device which are described below 8 1 The Wavestore USB I O Device The Wavestore USB I O Device is a USB controlled interface with 24 digital inputs and 24 digital outputs It has been specially designed for use with the Wavestore DVARMS Remove the side screws on the USB device and observe the labeling of each input There are 24 inputs and 24 outputs as well as several ground connections Connections on the USB I O Device ALMO1 ALM20 Alarm inputs 1 20 OUTOI OUT20 Auxiliary outputs 1 20 55 wavestore manual 4 10 issue 2 GND Ground OUTA Watchdog OUT B OUT D Reserved INA IND Reserved The watchdog signal can
91. ted to the Wavestore This should determine whether the audio equipment is at fault If there is still no audio contact Wavestore Technology technical support support wavestore com 64 wavestore manual 4 10 issue 2 APPENDICES Appendix A Common Operations Adding an IP camera Removing an IP camera Enabling an analogue camera Disabling an analogue camera Attaching a USB hard disk for direct recording Replacing a server in a server group Appendix B Technical Glossary ADC Analogue to Digital Converter ADMINISTRATOR Powerful system operator who can allocate restrictions and passwords to other operators ALARM INPUT Incoming digital signal from external equipment AUXILIARY OUTPUT Outgoing digital signal to external equipment BANDWIDTH Quantity of data which can be carried in a given time period BNC Connector for connecting Wavestore to coaxial cable CAPTURE DEVICE A video or audio input device CLIENT A remote PC operating with Wavestore on a network COMPRESSION RATIO The level of compression to be applied CROSSOVER CABLE A network cable which has the Tx pin on one end connected to the Rx pin on the other and vice versa See www wavestore com documentation app_note004 pdf DAC Digital to Analogue Converter DHCP Dynamic Host Configuration Protocol Enables management and automation of IP address assignment in a network DIL SWITCH Small switches on hardware devices to enable va
92. that the Waveplayer software will also take up some space approximately 7 Mb Alternatively when recording to a Remote Client hard drive there is a limit of 4 8 gigabytes for any one backup which equates to approximately 2 hours video at 25 ips Backing Up To A Remote Client If operation is from a remote location using the Wavestore Remote Client software then images can only be saved to the hard disk or floppy of the remote computer It is possible to burn to CD or DVD later by simply using standard CD burning software to copy the archive directory after it has been saved to hard disk The Wavestore will prompt the operator to specify a location to save to The popup screen showed here allows easy navigation of the computer Upon selecting a location the images are copied across the network over TCP IP and saved to the specified location 2 3 5 Triple DVD Burner Wavestore Ltd produce a triple DVD burning device to allow 3 DVDs to be created simultaneously Using the Triple DVD Burner is very much like producing a normal backup The backup process is identical until the point at which the medium and format for the backup is chosen At this point there is now a tick box labelled Burn multiple discs If this box is ticked 3 DVDs will be burned If it is not ticked only 1 DVD will be burned Ensure that DVD is selected as the medium Insert a blank DVD R into each of the DVD drives or just the top drive if not burning multi
93. to initialisation then power down the dome This whole sequence sets the communications mode up Now we can set the address 2 Set DIL Switches as follows SWI Set to address 1 10n 20ff 3 Off AOff 5 Off 6Off 7 Off 80On Finally power up the dome This completes the setup process 76 wavestore manual 4 10 issue 2 In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol Panasonic Baud Rate 19200 Parity N Data Bits 8 Stop Bits 1 D 8 Pelco Dome Website www pelco com Connections Requires a RS232 485 converter such s the K2 from KKSYSTEMS On the dome set the DIL switches as follows SW1 Set to D Protocol 10ff 20n 30ff 40ff 5Off 6 Off 7 Off 8 Off SW2 Set address to 1 10n 20ff 3 Off 40Off 5Off 6 Off 7 Off 8 Off Connect camera power supply to two outside pins of PWR IN connector on dome base Connect communications cable between CONTROL on dome base and male D9 connector as follows wavestore manual 4 10 issue 2 CONTROL D9 TX Pin7 TX Pin2 RX Pin3 RX Pin8 On KK Systems K2 converter device set switches to 10Off 20n 30n 4Off 5 Off 6 Off Then connect up as follows Wavestore gt K2 RS232 side towards Wavestore gt Dome Base gt Dome Power Supply Also connect Video from Dome Base to Wavestore Camera 1 In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol PelcoD
94. trations Product_Documentation_Center Manuals Do mes KD6 Dome Series Accessories index htm Select KD6 Operation and Programming In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol Pelco D Baud Rate 2400 Parity N Data Bits 8 Stop Bits 1 83 wavestore manual 4 10 issue 2 D 13 VCL Dome Tested using VCL base stand with BNC for video and 25D connector for comms Using RS232 485 Converter 2085 from Patton Connect communications cable from 25 Way D on dome base to 2085 Device as follows DOME BASE 2085 Pin2 XMT Pin3 XMT Pin4 RCV Pin5 RCV On the 2085 device set switches to 1O0ff 20ff 3On 4Off SOff 6On 7Off 8 Off amp Set Switch to DCE In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol VCL Baud Rate 9600 Parity N Data Bits 8 Stop Bits 1 84 wavestore manual 4 10 issue 2 D 14 Vicon Dome Surveyor99 Using RS232 485 Converter 2085 from Patton On dome set DIL switches as follows SWI Set address to 1 10n 20ff 30ff 40Off 5Off 6 Off 7Off 8 Off SW2 1 Off PAL 2 Off VPS 3 Off DUPLEX 4On RS485 5 Off 6 Off 7 Off 8 Off Connect camera power supply 24v AC to pins 1 amp 2 of TB1 on Dome Base Connect communications cable between TB3 on dome base to 2085 Device as follows TB3 2085 COMM IN XMT COMM IN XMT RESP OUT RCV RESP OUT RCV
95. uble clicking on the name in the search box will cause Waveplayer to open that image archive Alternatively clicking Login will open any archive which is in the same directory as the waveplayer exe file This is particularly useful when running from a CD DVD recording because the archive is placed there for convenience during backup meaning that the operator simply has to double click waveplayer exe then click Login to quickly view recorded images The main differences between Waveplayer and the Wavestore server software are that in Waveplayer only the images in that directory will be accessible and certain functions are disabled These disabled functions are Copy Seq PTZ and Setup NOTE When going into the Find screen for the first time the timeline is set to the current time Therefore it is usually necessary to click the beginning of archive button to the left of the Stop button 2 4 3 Remote Software System Requirements CPU MINIMUM 800 MHz PIII processor Celeron AMD Athlon Duron RECOMMENDED 1000 MHz PII MMX processor or AMD Athlon Duron or greater Processors slower than 800 MHz may cause images to be dropped during playback on the remote PC RAM MINIMUM 128Mb RECOMMENDED 256Mb or more GRAPHICS CARD Graphics cards have to be chosen carefully in order for the Wavestore to operate correctly This is because the camera images are streamed on to the front screen using YU12 or YUYV overlay Wa
96. ubscreen of the Setup screen Therefore if there is a tick next to an option such as Network then the operator will be granted access to the Setup Network screen The operator will be denied access to any screen which does not have a tick next to it Bandwidth and Time In the Bandwidth and Time panel iiia there are two options One is the Maximum Bandwidth unlimited KB Sec Maximum Bandwidth which places Logoff Time unlimited A a limit upon the quantity of data per second which can be transmitted to this operator This is useful when a particular operator will always be connecting from a remote site and network bandwidth is at a premium The bandwidth is specified in Kilobytes per second There is also a Logoff Time option which specifies the time in minutes for which the operator is allowed to use the system before being automatically logged off The Cameras Permitted panel allows the administrator to select exactly which cameras in the entire system are available for viewing by the currently edited operator There may be some areas that should remain shielded from a particular operator and this feature enables this functionality r Cameras Permitted All Select Disable All Enable All The Login Permitted panel allows a schedule to be Login Permitted assigned to a particular user This means that the user poer aal om can only login when the schedule is ON These schedules are global for the
97. uiavestonre integrity in digital recording MANUAL for version 4 10 www wavestore com Wavestore Limited Unit 1 Hayes Metro Centre Springfield Road Hayes Middlesex UB4 OLE United Kingdom Tel 44 0 208 756 5480 Fax 44 0 870 139 3900 Technical support support wavestore com Sales sales wavestore com wavestore manual 4 10 issue 2 Table of Contents INTRODUCTION cosita iii 5 ll Abpu The Wavestore SO is 6 TJ T Nodes E VIS 0 innata 6 Local Operation MT 6 Remote Operation MT 6 1 1 2 Connecting Wavestore in Standalone Mode s ceeceseeeisee ttti tc ci ashnrasa 7 IM A crm rS 7 INE LM Tasks e onda 8 2 THE WAVESTORE CLIENT iii 9 2 1 The E IOTER 9 2 1 1 Resolution High Medium Low and Grey iii 10 2 12 Phy COn ericsson eepe ro e eE E EEEE E NEEE E E EEES 10 21 3 t ameta Seleetiol iii E E TE R 11 A GEM d V IUE 11 AS oo ATH 12 2 1 6 Stutus A ia 12 roll A A ceanteanavanebivssaaconinseanunsiewn 13 ANI O eee 14 A A A o 15 LLO IC NET 15 A E A EA urere reno Den etes RES 15 ANE I EE 16 2 2 O Loic eR vp nii mS duin md IBI M NIE MR utu E NN Dp NNNM 18 2 2 l UU c 18 2 2 2 MEME 19 2 2 3 Disk Maintenance 5 eese re ptt t edente rr cei dea eU TE ee VT eos E EA e E Wade SE Tea dad 19 2 2 3 1 Assigning device letters to storag
98. ule these types are described as condenser microphones The power is used for internal pre amplifiers and polarizing microphone capsules If internal batteries are to be avoided then the only solution is to supply the power via the microphone signal cable In some cases microphones might be claimed to be dead not realising that they require a battery or in other cases phantom power 57 wavestore manual 4 10 issue 2 10 BACKUP MIRROR Backup mirror is an innovative function of the Wavestore which allows the use of a separate backup machine to provide a duplicate copy of the recorded data possibly in a different location This allows for greater resilience against sabotage and acts of god For example if the site experiences an arson attack in which the attackers are caught on camera but the Wavestore is destroyed by fire if a backup mirror has been used and stored in a different location the archive can still be retrieved A backup mirror device can be purchased from Wavestore Ltd and should be installed with the same version of Wavestore software Ensure that each device Wavestore and Backup Mirror has a valid IP address on the network and that they are both running an up to date version of the Wavestore for Linux software Configure the Wavestore as desired On the backup mirror enter the maintenance screen login as maint followed by the installer password Go down to option G Backup server config and select venusd
99. ult message The Clear Fault button on the System Log screen can be used to acknowledge the fault and return the recording indicator NOTE If you see an error message and are not sure what to do first read the troubleshooting section at the end of this manual If you still have problems contact your installer or maintenance contract holder Failing that please contact support wavestore com with full details of the issue 12 wavestore manual 4 10 issue 2 The line of text underneath the status indicator shows the current license level There are 4 levels of license Platinum Gold Silver and Original An Original license is equivalent to a Platinum license and is usually only present on old Wavestores before the triple level license system was introduced 2 1 7 Edit The Edit screen takes a snapshot of the currently viewed image and displays it in a large viewing area There are various controls on this screen to allow you to modify the image ready for printing or saving to disk You can use the and symbols next to the Brightness Contrast Saturation and Gamma controls to adjust various properties of the displayed image Image Edit Brightness Saturation Gamma Mosaic Sharpen Wavestore Mobotix M22 04 Jan 2008 15 10 35 GMT 4ips 121k X Preserve Aspect Ratio Wavelet Technology There are also Mosaic Sharpen Blur Invert Equalize and Zoom c
100. ver or on a remote client If you were to select the output format as Video transcoding exporting this will allow the user to select from multiple file formats in order to make DVD s or mpeg2videos Backup Image Clips Nene noctua You are able to select the target format and te n codec for example the target format avi and A a T codec mpeg4 Clip Size OKIB Backup Size oKiB NA This part of the back up allows you to J Native _ Include playback software customise your clip further such as selecting the video bit rate which affects the quality of n EE the video and file size Cut off crop allows ues s M you to remove any borders or crop the video Wavelet video request de E 3 o EI ees GOP Group of Pictures is taken whenever Scaling n x Height y e Am E s E E ZEE e mE d H the target format and video codec supports i frames p frames Video transcoding export as PAR means Pixel aspect ration This is for quality purposes you may want to encode the stream in certain unproportional resolution but you want to display it for user in different resolution For example for wavelet Field 720x288 the pixel should be displayed in ratio 1 2 to user in a third party player The wavestore client saves this information into stream and a third party player may choose or not to honour the ratio The wavestore client does it automatically in this specific case wavelet Field
101. version set switches to 10ff 20n 30n 4Off 5 Off 6 Off On KDEC300 Controller set Mode Mbeg Baud 1200 In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol 73 wavestore manual 4 10 issue 2 Geutebriick Baud Rate Default Parity Default Data Bits Default Stop Bits Default D 5 JVC Dome Website www jvcpro co uk In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol JVC Baud Rate Default Parity Default Data Bits Default Stop Bits Default D 6 Molynx Dome In SetuplCameraslSetup PTZ Port IO Port COMI or COM2 serial port on Wavestore PTZ Protocol 74 wavestore manual 4 10 issue 2 Molynx Baud Rate 9600 Parity E Data Bits 8 Stop Bits 1 D 7 Panasonic CS850A Email cctv technical panasonic co uk Connections CS850A CABLE 9PinD KKSystems K2 GND RxA T a Orange gt Red 75 wavestore manual 4 10 issue 2 Yellow lt Green On KK Systems K2 converter device Not tested with ADE version set switches to 10Off 20n 30n 4Off 5Off 6 Off On CS850 Dome there is a two stage process to setting up the dome 1 Set DIL Switches as follows SW1 1 Off 20n 30ff 40n 50n 60ff 7 Off 8 Off SW2 Set to Termination On Full Duplex May need to change for daisy chaining 10n 20ff 3 Off 4 Off Then power up the dome wait for about 1 minute until dome stops it s au
102. vestore as it provides the facilities for setting up multiple operators each with configurable levels of access permission For example you can create an operator who is permitted full control over the system Administrator and another operator who is Users only allowed to log in view cameras and use only some of the Wavestore ye facilities User Old Password Upon clicking Passwords from the Setup menu the administrator or see eters SA installer is presented with a list of the operators currently registered in the B9 current Wavestore The administrator can click Add to create a new operator or highlight an operator to either Edit or Delete it Editing is almost the same as adding an operator except that when Adding it is necessary to specify the username and password For details on Editing see 2 2 1 9 Access Rights Level d IMPORTANT Passwords are case sensitive so it is vital that they are typed correctly and noted securely Wavestore Ltd will charge for all instances where forgotten passwords or errors in using them result in technical support being necessary When adding a new operator the currently logged in operator is taken to a new screen with a wealth of options Firstly the username must be entered followed by a password It is also necessary to enter the password a second time in the box labeled Confirm In all cases you can use a hardware keyboard or the virtual keyboard
103. vestore recommended graphics cards are ATI Rage 128 Pro either made by ATI or powered by ATT this is a well tested model ATI Radeon 7000 Nvidia G2MALP 64M also works well A full compatibility list can be found at http www wavestore com graphicslist html 44 wavestore manual 4 10 issue 2 NETWORK INTERFACE LAN card 100Mbit 1000Mbit The 3Com 3C905 TX model works reliably Other cards may present problems OPERATING SYSTEM Windows NT4 Service Pack 6 Windows ME Windows 2000 Windows XP Windows 7 NOTE Screen colour depth of at least 24 bits is required with a 1024 x 768 resolution This is very important as the operator will not be able to see the login screen correctly if using a lower resolution When installing version 4 software the screen resolution should be detected automatically 3 USERS AND PASSWORDS Wavestore contains a very powerful access control system This allows separate user profiles to be created whereby each user can be granted or denied access to various parts of the system Once the Wavestore has been installed and configured it is worth taking time to consider the best way of managing your user accounts This section describes the various aspects to be considered when deciding how many user accounts to create and what permissions to assign to each The actual methods for creating modifying and removing users are described in 2 2 18 Passwords 3 1 The install user By def
104. vided When using an external time source the Time On Server box is greyed out since it makes no sense to configure the time manually It usually takes around 10 minutes for a Wavestore server to synchronise its clock to an NTP time source Setting the Region It is important to configure the Region on your Wavestore so that recordings are viewed from the appropriate time Choose the Continental Region followed by the City State It is necessary to do this before setting the time otherwise the time which is set might be the time in a different time zone The time zone is shown in brackets after the words Time On Server so it s possible to check that the correct region has been selected before setting the time NOTE The time setting in the system BIOS should be set to the correct GMT time Then the time and date within Wavestore will automatically adjust for your time zone meaning no further configuration is necessary NOTE If you change the time so that it coincides with a previous recording unpredictable behaviour may occur It is recommended that you set the time and date before configuring Wavestore or alternatively reformat the disks after changing the time and date Setting the Video Standard Select PAL or NTSC by simply clicking the appropriate button Only one format PAL or NTSC can be used in any Wavestore server group Important Information Regarding Server Groups If you are using multiple Wavestores in a server grou
105. x in the strip Clicking Clear will remove the sequence Any sequences set on the spot monitors will continually show after saving If only one image is placed on a spot monitor strip that image will be permanently displayed Once the Seq button has been pressed on the main front screen the picture window shows the VGA sequence instead of the currently selected camera Pressing the button again will deactivate this function and the screen will return to normal live operation again 2 2 8 Camera Scan The Camera Scan screen allows various aspects of camera recordings to be quickly and easily configured This is an alternative to manually configuring the cameras in the Camera Setup screen Camera Scan To start with the operator should press Scan and the Wavestore will automatically scan for connected cameras audio channels and hard drives shown as drive letters In some circumstances some cameras may not be automatically detected This can happen if the camera signal levels are too low In this case it is possible to 29 wavestore manual 4 10 issue 2 manually edit the camera list to assert which cameras are present To do so click Edit and ensure that all the cameras are listed separated by commas Once all the cameras audio sources and hard disks have been detected the operator should choose which ones to use by clicking to highlight them or choosing Select All under the appropriate column To automatically ass
106. y 47 wavestore manual 4 10 issue 2 4 1 Creating a Server Group Using Wavestore s powerful Server Group functionality it is possible to connect potentially hundreds of Wavestores together within a TCP IP network Then by logging in to just one Wavestore it appears that thousands of cameras are all connected to one machine The only real limit to the expansion potential is network bandwidth To create a server group the installer should firstly ensure that each Wavestore has been assigned the correct IP address and subnet mask Then from one of the Wavestores attempt to Ping each other server to ensure that they can all be successfully contacted If this is all successful log in to the Wavestore which you wish to be the main controller that is the Wavestore which operators will log into in order to use the system This is commonly the Wavestore with the lowest IP address although technically any of the Wavestores can be used It is vital to log in to this Wavestore using its IP address instead of localhost in the server box on the login screen If you login as localhost it will not be possible to add servers to the server group Once logged in go to Setup Servers Under the tab labelled Add there are 4 boxes for an IP address Enter the IP address of the first server which is probably the Wavestore currently being used After entering the IP address for the first Wavestore click Add and a tab should appear at th

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