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WebHost Manager User Manual

1. during heavy traffic hours such as 8am 6pm or whatever hours are heavy traffic hours for your server Steps 1 To access the Server Configuration Menu click on Server Configuration on the main screen of your WebHost Manager interface 2 Click on Statistics Software Configuration 3 Enter a number other than 1 in the field next to Generate statistics every to change how often statistics reports are updated 4 Click on Change 5 To prevent statistics from running at a certain time click on Configure Statistic Process Time Schedule 6 Check the box es next to any hour s that you wish to prevent statistics from being run during 7 If you wish to prevent your backups and logs from running at the same time check the box next to Prevent cpanellogd and cpbackup from running at the same time 8 Click on Save 18 Server Configuration Tweak Settings Overview You can change a large number of global settings on your server These changes affect all users of the machine including yourself resellers and resellers customers NOTE Many of the options described below refer to cPanel functionality If you do not know what these functions are refer to your cPanel User Guide for more information Steps 1 To access the Server Configuration Menu click on Server Configuration on the main screen of your WebHost Manager interface 2 Click on Tweak Settings 3 Click on the tick box or radio button next to the following items
2. proftpd FTP server spamd SpamAssassin server NOTE If you choose to disable this you need to disable the SpamAssassin option from all customers as well Refer to Tweaking Settings for more information on disabling this setting exim on another port Run another copy of exim on a different port number as some providers block 25 the standard port number Steps 124 Service Configuration 1 To access the Service Configuration Menu click on Service Configuration Setup on the main screen of your WebHost Manager interface 2 Click on Service Manager 3 Click on the tick boxes next to the required services to start or stop them 4 Click on Save Troubleshooting A service with a tick in the box next to it will start and one without a tick will be stopped 125 Languages Languages The Languages area enables you to create alter and upload download language configuration files for cPanel These configuration files accept HTML code and allow you to alter all the words in cPanel to conform to the native language of your customers NOTE You will need to do some translating in this area if you do not have already translated language files to use To access the Languages Menu click on Languages on the main screen of your WebHost Manager interface 127 WebHost Manager User Manual Additional Language Configuration Overview Several of the existing scripts used by cPanel have pre configured languages fil
3. Disable to disable Outlook Express autoconfiguration files Troubleshooting This feature only works for users who are using Microsoft Windows 283 WebHost Manager User Manual Modify cPanel WHM News Overview You can display a customized version of the cPanel or WebHost Manager news rather than use the default news script You can modify the following areas e Global cPanel News Displays on the home page of all cPanels that you can effect including your own your resellers and your resellers customers cPanels e Global WHM News Displays in the News area of all resellers WebHost Managers e Resold Customer News Displays on the home page of all your resellers customers cPanels e CPanel News Displays on the home page of all your customers cPanels not your resellers customers Steps 1 To access the cPanel 6 Menu click on cPanel 6 on the main screen of your WebHost Manager interface 2 Click on Modify CPanel WHM News 3 Enter or copy and paste the HTML code that you want to use into the relevant work areas 4 Click on Save News Troubleshooting The News page is coded in HTML so you need to use HTML code when creating your own news content 284 Chanel Reset a Mailman Password Overview You can change the password for any Mailman mailing list on your server usually when a user has forgotten their own Mailman password Steps 1 To access the cPanel 6 Menu click on cPanel 6 o
4. enablefileprotect Protects home directories if file protection is built in apache ensurepkg Installs a FreeBSD package ensurerpm Installs a rom ensurerpm2 INTERNAL exchangeacctdb OLD exim3 Installs exim 3 exim4 Installs exim 4 exim4 rh73test Installs exim release 260 RedHat only eximcron Creates a cron job for exim_tidy_db eximlocalsend Enables Disables exim local sending exim_tidydb Cleans the exim message log eximup Installs Updates exim eximup INTERNAL expectperlinstaller INTERNAL fetchfile INTERNAL fetchfpexec fetchgd Includes libg so finddev INTERNAL findhacks Search for common Trojan Horses findoddrootprocesses Lists root processes that may need to be checked out findphpversion Check to see if your php version file is up to date findtrojans Exhaustive Trojan Horse search fixadmin OLD fixallcartswithsuexec Fixes permissions on carts when using suexec fixallinterchangeperm Fixes permissions on all users Interchange Shopping Carts 313 WebHost Manager User Manual 314 fixbinpath Makes sure all bin file paths are correct fixbuggynamed Updates bind to solve any problems with bugs fixcartwithsuexec INTERNAL Can be used to fix a cart with suexec fixcgiwrap OLD fixcommonproblems Attempt to fix the most common problems fixetchosts Fixes problems with etc hosts fixeverything Fix common problems and qu
5. 169 223 224 225 226 227 255 Web SSL 289 Web SSL TLS 289 290 291 292 293 294 Web SSL TLS Menu access 289 290 291 292 293 294 Web SSL TLS Menu 289 Web SSL TLS Menu 290 Web SSL TLS Menu 291 Web SSL TLS Menu 292 Web SSL TLS Menu 293 Web SSL TLS Menu 294 Webalizer Enables 19 Repair 311 Webalizer 19 Webalizer 311 Webalizer Stats 19 WebHost Manager Change Log 8 Index WebHost Manager Reseller Center 49 Webmaild checking 311 Webmaild 311 Weekly 142 Wget 1 Wheel part 194 199 Wheel 194 Wheel 199 Wheel Group Add user 34 Wheel Group 33 Wheel Group 34 Wheel Group 35 WHM modify 110 WHM 110 WHM 163 WHM 204 WHM 209 WHM 211 WHM 213 WHM Setup 10 WHM Themeball Download 209 WHM Themeball 209 Whmtheme 211 Whoowns 311 Whostmgrkey 311 Wish cpbackup 303 reseller 50 60 63 111 112 115 116 180 upcp 303 Wish 50 Wish 60 Wish 63 Wish 111 Wish 112 Wish 115 Wish 116 Wish 180 Wish 303 Wml 311 351 WebHost Manager User Manual Working Your Name 25 Postgres 239 Z Working 239 Zone Writeable 1 Edit 227 Wwwacct 311 Zone 227 Xx Zone Template Editor 229 X Skin Migration Wizard 216 Zoneexists 311 Y Your Email Address 25 352
6. AAA A A AAA 49 Giving an account reseller privileges ANEN 50 ICI naar 50 A na we Pe ee A ae ere Ptr er Errante 50 Troubleshooting WEE 51 Removing reseller privileges from an account 52 SEENEN Bases nos cots ee ee 52 EE 52 Edit reseller priveleges or namesernerg 53 Edit reseller privileges Or nameservers EE 53 Account creation limits E 58 E 63 Resource Usage Limits ee 65 Feature Enn sia aa a aa a ese cee Gem 67 View Usage Stats co coo 113 CQVCIMIOW elit 113 EE 113 Manage Ee e EE 115 WebHost Manager User Manual OEI tbat mst sos hse 115 EE ee 115 Manage Main Shared Ipless Ip 116 EIER 116 Eeer Eege tt DA le 116 Change Ownership of an account 117 A A Ee 117 Ee 117 Troubleshooting DEE 117 show Reseller Accounts acatar ca 118 COVGIVICW cis 118 O 118 SOVICES CONO ION NA 119 Bandin PassWord KEE 119 BEEN ee 119 A a A A E AN 119 Enable Disable Gutver en 120 CV OPO WN cist a basen ders ici 120 REIS EE 120 Exim Configuration ne EE 121 EENEG e Eet 121 ED 121 ETP ein e EE 122 EEN 122 Ee 122 Nameserver EEN 123 CVGIVIGW ee 123 A eege 123 Service E Ee E 124 A A Umcionuececivest T coceduenveudeuedeats 124 IESG DEELEN 124 Troubleshooting Ae 125 ett Te 127 elt Le EE 127 Additional Language Configuration EE 128 EEN 128 iio 128 Clone Create a New Language EEN 129 KEEN eebe NAE AA A 129 E Ee 129 Delete a Language E 130 GEET 130 SOMOS Ee 130 Download a Language File EE 131 A Rae Bene ACh Se A neha A aC SA he ac ed s
7. Delete 208 CPanel Theme 163 CPanel Theme 207 CPanel Theme 208 CPanel Theme 218 327 WebHost Manager User Manual CPanel Themeball Download 210 CPanel Themeball 210 CPanel Updates 22 CPanel User Guide 19 Cpbackup wish 303 Cpbackup 18 Cpbackup 303 Cpbackup 311 Cpmove file 143 Cpmove user tar gz 143 Cppop 124 301 CPsupport 306 Cptest 58 62 Cptheme 212 CPU 152 273 276 CPU Memory MySQL Usage 152 Cpus number 19 Cpus 19 Creation Allowed 63 Cron 303 Crt 292 297 311 CRT Generator 85 CSR 86 Csr file 311 Current CPU Usage 273 Current Disk Usage 273 Current Running Processes 273 D Daily 142 DarkORB Updates 22 DarkORB 22 DarkOrb Package Updates 22 Database Repair 240 Database 240 Database Password 237 Date 136 DBD 311 DEAD 311 Dedicated IP 99 Default cPanel Theme 4 10 Default Home Directory 4 10 328 Delete Current IP Addresses 251 Delete Packages 220 Deliver Attempt 268 Deliver 268 Deliver Now 268 Demo account 87 Deny reseller 74 Deny 74 Destroy Selected Accounts 187 Detailed Problem Description 25 Dir NFS coda 137 Disable 22 44 120 165 169 283 Disable Anonymous FTP button 122 Disable Disk Quota 19 Disable Protection 39 Disable Suspending 19 Disabling FrontPage Extensions 80 Disabling Subdomains 81 Disagree button 4 Disallow creation accounts 102 Disallow creation 102 Disallow resellers 180 Disk Drives 253 254 255 Disk Drives Menu access 253 254 255 Disk Drives Menu 253 Disk Drive
8. Overview The IP Functions area enables you to add and manage IP addresses including adding and reserving addresses and displaying IP usage To access the IP Functions Menu click on P Functions on the main screen of your WebHost Manager interface 245 WebHost Manager User Manual Add a New IP Address Overview WebHost Manager enables you to add a new IP address at any time along with the address s required subnet mask NOTE You must use Class C CIDR format when adding multiple IP addresses Refer to this Overview of CIDR for more information Steps 1 To access the IP Functions Menu click on P Functions on the main screen of your WebHost Manager interface 2 Click on Add a New IP Address 3 Enter the IP address in the IP s to add field 4 Alter the subnet mask default values for this IP address in the Subnet Mask field if required 5 Click on Do it 246 IP Functions Change Site s IP Address Overview This function allows you to change the IP address associated with a domain name Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Change Site s IP Address 3 Click on the domain name that you want to manage and click on Change Password 4 Click on the new IP address from the New Address drop down list 5 Click on Change Troubleshooting It may take up to 48 hours for DNS servers to register the change
9. Reseller 81 Reseller 82 Reseller 83 Reseller 84 Reseller 85 Reseller 86 Reseller 87 Reseller 88 Reseller 89 Reseller 90 Reseller 91 Reseller 92 Reseller 93 Reseller 94 Reseller 95 Reseller 96 Reseller 97 Reseller 98 Reseller 99 Reseller 100 Reseller 101 Reseller 102 Reseller 103 Reseller 104 Reseller 105 Reseller 106 Reseller 107 Reseller 108 Reseller 109 Reseller 110 Reseller 111 Reseller 112 Reseller 113 Reseller 115 Reseller 116 Reseller 117 Reseller 118 Reseller 166 Reseller 180 Reseller 186 Reseller 187 Reseller Center access 49 50 52 53 69 70 111 112 113 115 116 117 use 50 52 Reseller Center 49 Reseller Center 50 Reseller Center 52 Reseller Center 53 Reseller Center 69 Reseller Center 70 Reseller Center 73 Index Reseller Center 74 Reseller Center 111 Reseller Center 112 Reseller Center 113 Reseller Center 115 Reseller Center 116 Reseller Center 117 Reseller priveleges 49 Reseller privileges Removing 52 Reseller privileges 52 Resellers control 53 Resellers 9 19 49 50 Resellers 53 Resellers 68 Resellers 69 Resellers 70 Resellers 74 Resellers 110 Resellers 113 Resellers 117 Resellers 118 Resellers 166 Resellers 284 Reseller s Customers Send Email 166 Reseller s Customers 166 Resellers Menu access 118 Resellers Menu 118 Reseller s username 50 52 Reserved IP 252 Reset cPanel WHM 298 Mailman Password 285 Package Bandwidth Limit 177 Shopping Cart 286 Reset 177 Re
10. Search Answer button 24 Search 24 Search 25 Search 260 Search 311 Searchreplace 311 Secondary Nameserver 4 10 112 Secondary Resolver 29 Secure Sockets Layer 291 Secureit 311 Security 22 31 36 37 38 311 Security Menu access 31 36 37 38 Security Menu 31 Index Security Menu 36 Server Contacts Menu 47 Security Menu 37 Server Contacts Menu 48 Security Menu 38 Server Contact s Pager Address 4 Security Package Updates 22 10 Selected Accounts Server Information 53 153 Change IPs 185 Server IP Address 145 Selected Accounts 185 Server Setup 34 35 39 40 41 42 Send Email 43 44 45 Reseller s Customers 166 Server Setup Menu Send Email 166 access 34 35 39 40 41 42 43 Send Request 25 44 45 Sends Server Setup Menu 34 email 166 Server Setup Menu 35 e mail 19 Server Setup Menu 39 e mails 19 Server Setup Menu 40 Sends 19 Server Setup Menu 41 Sends 166 Server Setup Menu 42 Separate 1 Server Setup Menu 43 Server Server Setup Menu 44 IP Address 25 Server Setup Menu 45 Server 25 Server Status Server 194 refer 19 Server 196 Server Status 19 Server 197 Server Status 151 Server 199 Server Status 152 Server Configuration 9 10 13 14 Server Status 153 15 16 18 19 22 Server Status 154 Server Configuration Menu Server Status Menu access 9 10 13 14 15 16 18 access 151 152 153 154 19 22 Server Status Menu 151 Server Configuration Menu 9 Server Status Menu 152 Server Configuration Menu 10 Server Status Menu 153
11. Server Configuration Menu 13 Server Status Menu 154 Server Configuration Menu 14 Server Time 15 Server Configuration Menu 15 Service Configuration 119 Server Configuration Menu 16 Service Configuration Menu Server Configuration Menu 18 access 119 120 121 122 123 Server Configuration Menu 19 124 Server Configuration Menu 22 Service Configuration Menu 119 Server Contact E Mail Address 10 Service Configuration Menu 120 Server Contact ICQ UIN 10 Service Configuration Menu 121 Server Contacts 47 48 Service Configuration Menu 122 Server Contact s AIM 4 10 Service Configuration Menu 123 Server Contact s Email Address 4 Service Configuration Menu 124 Server Contacts Menu Service Configuration Setup 120 access 47 48 121 122 123 124 345 WebHost Manager User Manual Service Manager 123 124 Service Status 154 Serviet Server 301 Serviets 167 Set DNS 311 IP 248 Primary Nameserver 111 Set 19 Set 111 Set 248 Set 311 Set Default WHM Theme 215 Set MySQL Root Password 241 Setup Domain 292 Setup 194 196 242 Setup 292 Setup Remote Access Key 146 Setup Remote MySQL 242 Setup Remote MySQL server 242 Setup Spamd Startup Configuration 304 Setup Edit Domain Forwarding 233 Setupfp 311 Setupfp4 311 Setupfp5 311 Sh 1 Shell 103 163 Shell Access 74 96 103 163 169 218 Shell Fork Bomb Protection 39 Shopping Cart Reset 286 Shopping Cart 286 Show 251 Show Accounts 159 Show Active 178 Show Current CPU Usage 276 Show Current Disk
12. The Server Configuration area enables you to control the main setup of your server including nameservers changing passwords and enabling and disabling services and resellers WARNING Do not change your server settings unless you are absolutely sure you know what you are doing Altering these settings incorrectly can result in cPanel and WebHost Manager functioning incorrectly To access the Server Configuration Menu click on Server Configuration on the main screen of your WebHost Manager interface WebHost Manager User Manual Edit Setup Overview The Edit Setup area enables you to edit your server configuration settings that you created during the installation and initial log on process This includes editing your master IP address BIND version contact details if problems occur and related information WARNING Do not change your server settings unless you are absolutely sure you know what you are doing Altering these settings incorrectly can result in CPanel and WebHost Manager functioning incorrectly Steps 1 To access the Server Configuration Menu click on Server Configuration on the main screen of your WebHost Manager interface 2 Click on Basic cPanel WHM Setup 3 Enter the hosting IP address AIM AOL Instant Messenger username and password and BIND version in the Main Shared Virtual Host IP AIM Password AIM Username and BIND Version fields 4 Enter your administrator s contact details in the Server Conta
13. The number of times users are allowed to check their mail using pop3 per hour Enter the number of times users can check their POP3 mailboxes per hour Prevent the user nobody from sending out mail to remote addresses Prevents the nobody user from sending e mails outside the script s domain The maximum each domain can send out per hour Enter how many e mails one domain can send per hour Email users when they have reached 80 of their bandwidth Sends a warning e mail to customers when they have reached 80 of their monthly bandwidth limit Disable Suspending accounts that exceed their bandwidth limit Does not automatically suspend accounts that exceed their bandwidth limit Server Configuration Keep Stats Log usr local cpanel logs stats_log between cPanel restarts Enables WebHost Manager to keep the statistics log when restarting the application Stats Log Level Used for debugging purposes Indicates what error logging is saved in usr local cpanel logs stats_log Disable Disk Quota display caching If disabled disk quotas will be updated continuously but will slow down the machine significantly If not disabled disk quotas will be delayed by up 15 minutes Allow Sharing Nameserver IPS Enables you to assign multiple DNS servers to the same IP address MySQL Version to use Indicate which MySQL version for customers to use Number of minutes between mail server queue runs Enter the number of minutes bet
14. editquota 311 WebHost Manager 281 Wheel 194 199 Part 194 Part 199 Part 281 Part 311 Password 4 7 119 163 291 Password Modification 82 Paste HTML 170 284 Paste 170 Paste 284 339 WebHost Manager User Manual Pay online 294 Pay 294 Pdflib 25 Pedquota 311 Perform DNS Cleanup 232 Perform 232 Perl check 259 Perl 146 Perl 259 Perl 260 Perl 311 Perl Module benefits 260 Install 260 Perl Module 260 Perl Script Check Repair 259 Repair 259 Perl Script 259 Pg_hba conf 239 Phone Number 294 PHP 41 146 PHP 4 2 0 311 Php open_basedir Tweak 41 Php ini file Create 311 Php ini file 311 Phpini 311 PhpMyAdmin 244 Php s open_basedir 41 PID clicking 276 PID 273 PID 276 PID File 304 Pkgacct 311 Place index html file 179 Place 179 Please 25 129 Point Domain 231 email 228 340 Point 228 Point 231 POP Create 311 Fix 311 POP 160 POP 311 Pop Account Add 311 Pop Account 311 Pops host 19 Pops 19 Pop3 124 POP3 Server 301 Popftpuse 311 Portsentry 311 Portsup 311 Postal Code 294 Postgres install 239 working 239 Postgres 239 Postgres Config 239 Postgresql Server 301 Pre assigned packages Limit account creation 60 Pre assigned packages 60 Press Enter key 1 Press 1 Prevent cpanellogd 18 Prevents reseller 102 103 Prevents 19 Prevents 102 Prevents 103 Primary IP Address 4 Primary Nameserver set 111 Primary Nameserver 4 10 Primary Nameserver 111 Primary Nameserver 230 Primary Namese
15. web home2 home3 root or usr 143 Cluster Remote Access Configure Cluster Overview DNS Clustering allows you to keep DNS records synchronized across multiple servers Steps 1 To access the Cluster Remote Access Menu click on Cluster Remote Access on the main screen of your WebHost Manager interface 2 Click on Configure Cluster 3 To enable DNS clustering click the tick box next to Enable Dns Clustering and then click on Change 4 Then type the IP address of a server you wish to add to the cluster in the blank field next to Server IP Address 5 Click on Configure 6 Repeat steps 4 and 5 as necessary 145 WebHost Manager User Manual Setup Remote Access Key Overview A Remote Access Key is used for automatic account creation scripts external billing software and various other applications that need to call WebHost Manager to create remove or modify accounts A Perl and a PHP module are both available for applications using those technologies Steps 1 To access the Cluster Remote Access Menu click on Cluster Remote Access on the main screen of your WebHost Manager interface 2 Click on Setup Remote Access Key 3 To generate a new key click on Generate New Key Otherwise you can copy and paste the current key if that is what you need 146 System Reboot System Reboot Overview The System Reboot Menu allows you to check on the status of your server and display a lot of valu
16. 2 dots in them for example entropy yourdomain com WebHost Manager automatically generates 10 random hostnames based on your current hostname as samples which you can use NOTE Your hostname should be a Fully Qualified Domain Name that will not be used elsewhere on the server You should never set your hostname to an name that is already used www ftp mail etc or to the name of an account on the server www domain com Steps 1 To access the Networking Setup Menu click on Networking Setup on the main screen of your WebHost Manager interface 2 Click on Change Hostname 3 Enter your changed hostname in the New Hostname field 4 Click on Change 27 WebHost Manager User Manual Manage Nameserver IPs Overview You need to add an IP address for a nameserver when you create a new nameserver Steps 1 To access the Networking Setup Menu click on Networking Setup on the main screen of your WebHost Manager interface 2 Click on Manage Nameserver IPs 3 Enter the IP for the new nameserver in the Nameserver field and click on Assign 28 Networking Setup Modify Resolver Configuration Overview The resolver configuration file etc resolv conf is a configuration file for name server routines Normally you do not need to modify resolv conf NOTE Do not modify the IP values unless you know what you are doing If they are not altered properly your server will not function properly Steps 1 To access
17. A formal release that has undergone extensive testing e STABLE A formal release that has shown no problems during use by customers Steps 1 To access the Server Configuration Menu click on Server Configuration on the main screen of your WebHost Manager interface 2 Click on Update Config 3 Click on the required radio buttons for the cPanel DarkORB and Security packages 4 Click on Save 22 Support Support The Support area contains a knowledge base of problems and script solutions as well as a support request form for server owners The knowledge base is a great resource for simple questions and problems You can also find answers to a lot of questions at http forums cpanel net To access the Support Menu click on Support on the main screen of your WebHost Manager interface NOTE You must register to view and interact on http forums cpanel net 23 WebHost Manager User Manual Interactive Knowledgebase Overview The Interactive Knowledgebase enables you to find solutions to many common problems you may encounter when running WebHost Manager Simply search for related topics to your keywords and the Knowledgebase will present a list of solutions Steps 1 To access the Support Menu click on Support on the main screen of your WebHost Manager interface 2 Click on the Interactive Knowledgebase link in the Support menu 3 Enter a brief keyword description of the problem you are having in the Enter
18. BAe A 153 EE 154 TEEN 154 A E R A 154 ee ten en te dree EE 155 EI 155 EEN 155 TEE ee ee 155 VOUBISSNOOUNG EE 155 List Parked DOMAINS te EEN ENEE 156 Eeer 156 EE 156 ISE SODOM AA A A 157 SS A A A ele eege 157 O 157 e Ree 158 CVE VIEW tee 158 SE 158 TOUTS SOO ln LV 158 Show ACCOUNTS over Quota EE 159 DIVEIA EA ed 159 EEN 159 View bandwidth usage EE 160 EIA E EEE Aid 160 EE 160 TROUBIGS MOO HAG E 160 ET FURGHONS EE ee aaa aa 161 Account FUNCION EE 161 O A a i E A 161 Change Site s IP ll 162 KEE 162 EE 162 Troubleshooting VE 162 Create a New Account ee eene dd ci 163 VSI WW A e Ee ER sea ot A A 163 EE 163 Troubleshooting EE 164 Disable or Enable Demo Mode comino aaa 165 KEEN 165 A A Alabtied tata te 165 A a A A 165 ENEE EE EE 166 viii Table Of Contents O do o Ae 166 PR ee eege 166 Led coria 167 SEENEN EE 167 COS eene o DBA o 167 Limit Bandwidth USaQ EE 168 SA 168 O ie eae ai per a IA na mani lie als 168 Troubleshooting EE 168 Manage Shell ACCeSS aora 169 CVGIVICW ee 169 EE ee ee ee 169 Modify Suspended Account Page en 170 QV CD VIG WN sa sas Ste sed case cece da acted Ee 170 Steps ee 170 Troubleshooting erst acct cotati ssa pence aes te tae ae teat ata 170 Modify ANACO EE 171 OMV oi ta ico 171 SLE OE A E 171 EE 171 Password Modification cccccceesceeeeeeeeeeeeeeenneeeeeeeeeeeeeeeeecaeeeeeeeeeeeeeeeenaaees 172 OCIO sa a A A E 172 Ste pS se ssh aiii cee eee he cee ade ake reg cate eset seset
19. Cert will be sent to field 4 Enter the domain that the domain is being created for in the Host to make cert for field 5 Enter the administration details of the certificate in the Country State City Company Name Company Division and Email fields 6 Enter the password for the certificate in the Password field 291 WebHost Manager User Manual Install an SSL Certificate and Setup the Domain Overview Once you have generated or received an SSL certificate refer to Generating an SSL certificate for more information you can install the certificate using WebHost Manager You need both the certificate and key files to install the certificate Steps 1 To access the Web SSL TLS Menu click on Web SSL TLS on the main screen of your WebHost Manager interface 2 Click on the Install an SSL Certificate and Setup the Domain link in the SSL TLS menu 3 Enter the domain name user name and IP address for the certificate in the Domain User and IP Address fields 4 Click on Fetch to paste the key and crt files for the domain into the available display spaces if they are currently on your server Otherwise copy and paste the key and crt files into the available display areas NOTE If you generated the certificate using WebHost Manager the certificate files will be available Refer to Generating an SSL certificate for more information 5 Paste the ca bundle for the certificate in the bottom display area if required 6 Cli
20. Click on the domain name or user name you wish to modify and then click on Edit 4 Enter the new account attributes as you did when creating an account 5 Click on Save to save the changes to the account Troubleshooting To change an account s disk space quota or bandwidth quota use the Upgrade Downgrade an Account Function 171 WebHost Manager User Manual Password Modification Overview You can change an account holder s password if required This is usually only necessary when an account holder cannot remember their password as they can change their password if they know their current password Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Password Modification 3 Click on the required domain or user name in the displayed list 4 Click on Change Password Troubleshooting Make sure the password is a valid unix based password 172 Account Functions Quota Modification Overview The Quota Editor allows you to alter how much disk space an account is allowed Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Quota Modification 3 Enter the new quota amount next to the required account in the field next to Quota 4 Click on Change to modify the account s quota Troubleshooting If all of your account s quota amounts are
21. Config 22 Update cPanel 311 Update Server Software 264 Update System Software 265 Updatedomainips 311 Updatenow 311 Updates cPanel 22 DarkOrb 22 Updates 22 Updates 311 Updateuserdomains 311 Upgrade Latest Version 288 Upgrade 184 Upgrade 288 Upgrade redhat mandrake errata security 311 Upgrade Downgrade Account 184 Account Function 171 use 171 Upgrade Downgrade 171 Upgrade Downgrade 184 350 Upgrading Downgrading 184 Upload Language File 133 Upload 133 Upload 211 Upload 212 Upload download 127 URL change 311 forwarding 233 URL 19 42 URL 233 URL 307 URL 311 Use Browse 133 211 212 jailshell 19 Mail Troubleshooter 108 Rearrange Accounts 88 Reseller Center 50 52 Upgrade Downgrade 171 Use 19 Use 50 Use 52 Use 88 Use 108 Use 133 Use 171 Use 211 Use 212 Use jailshell 19 Used 19 311 User Change 237 User 61 62 102 194 196 199 User 237 User 292 User Configuration 308 User Name 4 7 User Permissions 16 Username Enter 119 143 194 196 Type 143 Username 10 42 Username 119 Username 143 Username 163 Username 193 Username 194 Username 196 Username 197 Usr 1 143 Uwimap 301 V Vhost Delete 311 Vhost 311 View email 268 View 268 View account bandwidth usage 72 View Account Statistics 105 View bandwidth usage 160 View Log 201 View Mail Statistics 271 View Relayers 272 View Server Status 106 View Usage 113 W WARNING 9 10 14 74 83 84 87 96 104 107 137
22. Issue field Example If you have a problem with mailman after installing suexec enter suexec mailman 4 Enter the domain that has the problem in the Affected Domain field if required This will customize any solutions you find to that domain 5 Click on the Search for Answer button 6 Click on the Click to fix link next to the required solution If you entered a domain as part of the search criteria the solution script will automatically run against that domain If you did not enter any domain as part of the search criteria the solution script will run against your account 24 Support Submit a Support Request Overview You can submit a support request to cPanel net developers There are several alternate forms of help you should peruse before you submit a support request e cPanel WebHost Manager FAQ Please use the online search facility in the online FAQ to see if your problem is listed e Support Forums Search through the archives or ask a question at the cPanel net support forums e Documentation Please check the online cPanel and WebHost Manager documentation for help NOTE The following support request form is designed only for server owners If you have a question about how to use WebHost Manager or cPanel please direct the question to the company from which you obtained your license cPanel support will not be able to answer questions about installing third party software ImageMagick pdflib etc Steps 1
23. Limit 62 335 WebHost Manager User Manual Limit 78 Limit 102 Limit 168 Limit account creation pre assigned packages 60 Limit account creation 60 Limit Accounts 58 62 Limit Bandwidth Usage 168 Linux 1 189 190 List Top 231 List Account list 155 List Account 155 List Accounts Function 155 List Installed cPanel Themes 214 List Installed WHM Themes 213 List Parked Domains 156 List SSL Hosts 293 List subdomains 157 311 List Suspended Accounts 158 Listing List Accounts 155 Listing 155 Listsubdomains 311 Loading ACL 70 ACL List 70 Loading 70 Localhost connect 45 Localhost 45 Localhost 242 Logging first time 1 4 On 1 7 Logging 1 Logging 4 Logging 7 Login FTP 109 Login 7 82 Login 109 M Mail Exchange Record 228 Mail Manager 47 336 Mail Queue 268 Mail Server 301 Mail Statistics 271 Mail Trouble Shooter 108 Mail Troubleshooter use 108 Mail Troubleshooter 108 Mail Troubleshooter 269 Mailadmin 311 Mailing Address 294 Mailman Mailman Enables 19 Mailman 19 Mailman 285 Mailman 311 Mailman Enables Mailman 19 Mailman Enables 19 Mailman Password Reset 285 Mailman Password 285 Mailman URLs 19 Mailperm 311 Mailtroubleshoot 311 Main Shared Virtual Host IP 10 Maintains 19 Make MySQL 13 Make 13 Make 50 Make 311 Make fsck 311 Make Inactive Domains Active clicking 178 Make Inactive Domains Active 178 Makesecondary 311 Manage SSL 86 Manage 86 Manage IP Delegation 115 Manage Mail Queue 268 Man
24. Limits for a reseller These lists work in the same way that packages work for normal accounts Loading ACL lists allows you to create resellers with complex options quickly Steps 1 To access the Reseller Center click on the words Reseller Center below the EN icon on the main screen of your WebHost Manager interface 2 Select the account you wish to modify the privileges for from the drop box next to Select a Reseller 3 Click on Edit Privileges Nameservers below the TA icon 4 Select the ACL list you wish to use from the drop box next to Load an ACL List 70 Resellers Account Information List Accounts Overview Enabling this feature will allow a reseller to view a list of the accounts that they own in their WebHost Manager interface Steps 1 Check the box next to this option to enable it 71 WebHost Manager User Manual View account bandwidth usage Overview Enabling this feature will allow the reseller to view the bandwidth usage of the accounts that they own Steps 1 Check the box next to this option to enable it 72 Resellers Account Management Account Creation Overview This feature allows a reseller create new accounts The rules for creating these accounts will be based on the other features and limits you set in the Reseller Center Steps 1 Check the box next to this option to enable it 73 WebHost Manager User Manual Account Modification Overview This feature allows a res
25. Remember WebHost Manager 7 341 WebHost Manager User Manual Remote Access 145 146 Remote Access Key 146 Remote Access Menu 145 146 Remote FTP Server 137 Remote MySQL Host 242 Remote Mysql Host s Root Password 242 Remount Unmount 137 Remove reseller 52 reseller privileges 52 Remove 52 Remove 251 Remove 306 Remove 311 Remove All 306 Remove DNS Zone Files 93 Remove FrontPage 311 Remove Reseller Privileges 52 Remove user 35 Removed reseller 52 Repair Database 240 Perl Script 259 Webalizer 311 Repair 240 Repair 259 Repair 311 Repair Database 240 Repair Mailbox 270 Repair Mailbox permissions 270 Repair redhat s 311 Reproduce Steps 25 Reproduce 25 Request cPanel net 25 Request 25 Requires su 197 Requires 197 Reseller allow 63 71 72 73 74 75 76 78 79 80 81 83 84 85 86 87 88 89 90 91 92 93 94 342 95 97 98 99 100 101 105 106 107 108 109 110 allows 77 96 create 50 deny 74 Feature Limits 68 69 70 give 65 87 104 115 limit 60 62 78 102 prevent 103 prevents 102 remove 52 Select 53 69 70 111 112 113 115 116 117 trust 104 wish 50 60 63 111 112 115 116 180 Reseller 49 Reseller 50 Reseller 52 Reseller 53 Reseller 58 Reseller 59 Reseller 60 Reseller 61 Reseller 62 Reseller 63 Reseller 65 Reseller 68 Reseller 69 Reseller 70 Reseller 71 Reseller 72 Reseller 73 Reseller 74 Reseller 75 Reseller 76 Reseller 77 Reseller 78 Reseller 79 Reseller 80
26. SSL 42 85 SSL 86 SSL 218 SSL 289 SSL 290 SSL 291 SSL 292 SSL 293 SSL 294 SSL 311 SSL Certificate Generate 291 Install 292 SSL Certificate 291 SSL Certificate 292 SSL CSR 85 SSL Hosts Delete 290 SSL Hosts 290 SSL Hosts 293 SSL Manager 299 SSL site 291 SSL Site Management 86 SSL vhost Add 311 SSL vhost 311 SSL TLS 297 299 Index SSL TLS menu access 297 298 299 SSL TLS menu 292 294 SSL TLS menu 297 SSL TLS menu 298 SSL TLS menu 299 STABLE 22 Standard Trust Logo and or Credit Card Trust Logo 294 Start Build 258 Start Restore 140 142 State 291 294 Statistics Software Configuration 16 18 Stats 113 Stats Log Level 19 Steps Reproduce 25 Steps 25 Stop 19 137 su requires 197 Su 33 34 35 194 Su 197 Su 199 Subdomain 311 Subdomains 81 140 157 233 Subject email 166 Subject 166 Submit Support Request 25 Submit 25 Submit 304 Subnet Alter 246 Subnet 246 Subnet Mask 246 Suexec converting 311 enabling 311 installing 24 Suexec 24 Suexec 32 Suexec 120 Suexec 311 347 WebHost Manager User Manual Suexec_log 32 Suid 311 Support 23 24 25 Support Forums 25 Support Menu access 23 24 25 Support Menu 23 Support Menu 24 Support Menu 25 Support Request Submit 25 Support Request 25 Suspend 19 311 Suspend button 180 Suspend Unsuspend Account 180 Suspend Unsuspend 180 Suspendacct 311 Suspended Account 158 170 Switch Proftpd 122 Pure ftpd 122 Switch 121 Switch 122 Symlink 311 Sync
27. Services Restart Services Troubleshooting Mail Trouble Shooter Resync Ftp Passwords cPanel Management 56 News Modification Nameservers Primary Nameserver Secondary Nameserver Resellers 57 WebHost Manager User Manual Account creation limits Account Creation Limits Overview The functions under Account Creation Limits allow you to control how many accounts and what types of accounts a reseller can create Tasks Limit the amount of accounts a user can create by number to accounts Limit account creation to pre assigned packages Limit the amount of each package that a user can create Limit Accounts that cptest can create by Resource Usage 58 Resellers Limit the amount of accounts user can create by number to accounts Overview This function allows you to limit the amount of accounts that a reseller can create to a specific number Steps 1 Check the box next to Limit the amount of accounts user can create by number fo accounts 2 Enter the number of accounts you wish to allow the reseller to create in the blank field between to and accounts 59 WebHost Manager User Manual Limit account creation to pre assigned packages Overview This function will limit the reseller to creating only the packages that you select under Account Limits Any packages that are created by the reseller will need to be added through Account Limits before the reseller can use them Steps 1 C
28. To access the Languages Menu click on Languages on the main screen of your WebHost Manager interface 2 Click on Delete a Language File 3 Click on the name of the language file you wish to delete NOTE If the language file was removed successfully you will see a message saying Removed lt language file name gt 130 Languages Download a Language File Overview You can download a language file for offline editing This is most useful when you have copied an existing file which you are going to change to a new language refer to Cloning a language file for more information Steps 1 To access the Languages Menu click on Languages on the main screen of your WebHost Manager interface 2 Click on Download a Language File 3 Click on the language file that you want to download 4 Copy and paste the displayed text to a text file which you can edit later 131 WebHost Manager User Manual Edit a Language File Overview You can edit the words used in any language file You can use this to make small changes in the currently active language file or completely change a cloned language file to a new language Steps 1 To access the Languages Menu click on Languages on the main screen of your WebHost Manager interface 2 Click on Edit a Language File 3 Click on the language file that you want to edit 4 Alter the text in any of the available fields You can use HTML code if required 5 Click on Save Troub
29. To access the Support Menu click on Support on the main screen of your WebHost Manager interface 2 Click on Submit a Support Request 3 Click on one or more of the available links If you need to contact cPanel directly click on the Contact cPanel net link 4 Enter your name e mail address phone number and IP address of your server in the Your Name Your Email Address IP Address of Server and Call 25 WebHost Manager User Manual Back fields The IP Address of Server field should already have the correct IP address entered in the field 5 Enter a brief one line description of your problem in the Brief Description of Problem field 6 Enter the name of the distributor from which you obtained a software license in the Distributor Partner NOC Name field 7 Enter a detailed description of the problem in the Detailed Problem Description field Add as much detail as you can about the problem 8 To the best of your ability enter each action required to reproduce the problem in the Steps to Reproduce the Problem field 9 Click on Send Request 26 Networking Setup Change Hostname Overview The Change Hostname option enables you to change the hostname of your server It is important to choose a hostname that will not be used for any account and the hostname must be socially acceptable as it will appear in all mail headers The hostname must be a FQDN Fully Qualified Domain Name All valid hostnames must have at least
30. and the site may not be associated with the new IP address during that time period 247 WebHost Manager User Manual IP Migration Wizard RC2 Overview This function allows you to migrate your server to a new set of IP addresses However this tool will not bind the new IP addresses for you Steps 1 To access the IP Functions Menu click on P Functions on the main screen of your WebHost Manager interface 2 Click on P Migration Wizard RC2 3 Enter the new IP addresses that the server will use in the blank field Only one IP address per line 4 Click on continue to continue the process Troubleshooting To bind the IP addresses to the server click on here on the main page of the IP Migration Wizard Then enter a new IP address and click on Do It 248 IP Functions Rebuild the IP Address Pool Overview Rebuilding the IP Address Pool frees up IP addresses and updates etc ipaddrpool Steps 1 To access the IP Functions Menu click on P Functions on the main screen of your WebHost Manager interface 2 Click on Rebuild the IP Address Pool 3 A status list will be displayed 249 WebHost Manager User Manual Show IP Address Usage Overview This function allows you to display a list of all of the IP addresses on your server and what domain names they point to Steps 1 To access the IP Functions Menu click on P Functions on the main screen of your WebHost Manager interface 2 Click on Show I
31. be displayed 154 Account Information List Accounts Overview The List Account function displays all of the accounts on your server It displays a variety of detailed information including the account s domain name IP address user name contact email partition location and disk space quota At the bottom of the list is the total number of accounts and a search function that enables you to search for specific types of accounts Steps 1 To access the Account Information Menu click on Account Information on the main screen of your WebHost Manager interface 2 Click on List Accounts to list all of the accounts on your server NOTE To search for a specific account click on a radio button specifying your search type enter the keyword for your search in the blank field and click on Find Troubleshooting If you have virtual servers the List Accounts Function will only list the accounts on one virtual server not all of them 155 WebHost Manager User Manual List Parked Domains Overview This function displays all domains that are parked on top of another domain For more information about parking a domain refer to Park or Point a Domain Steps 1 To access the Account Information Menu click on Account Information on the main screen of your WebHost Manager interface 2 Click on List Parked Domains 3 A list of parked domains will now appear 156 Account Information List Subdomains Overview W
32. can also enable or disable anonymous FTP for the entire machine if required Steps 1 To access the Service Configuration Menu click on Service Configuration Setup on the main screen of your WebHost Manager interface 2 Click on FTP Configuration 3 Click on Switch to Pure ftpd or Switch to Proftpd 4 lf you need to enable or disable anonymous FTP click on the Disable Anonymous FTP button 122 Service Configuration Nameserver Setup Overview This function enables you to set up your own nameservers If you chose to add your own nameservers during the installation of WebHost Manager your nameserver information is already listed here NOTE It is recommended that you do not enable nameservers unless you are gong to use them You can turn off a nameserver using Service Manager Steps 1 To access the Service Configuration Menu click on Service Configuration Setup on the main screen of your WebHost Manager interface 2 Click on Nameserver Setup 3 Read the warning information and then click on Ok 123 WebHost Manager User Manual Service Manager Overview The Service Manager area enables you to start and stop available services on your server The following services are available cppop POP3 server entropychat CPanel s HTML based chat server exim SMTP server httpd web server interchange shopping cart server melange Java based chat server mysql database server named name server BIND
33. click on Assign IP Address to automatically assign an IP address to this nameserver 6 Click on Add an A entry for this nameserver to add a DNS A Entry for this nameserver 7 Click on Save to save the nameserver you have added 111 WebHost Manager User Manual Secondary Nameserver Overview Here you can add any secondary nameservers that the reseller will use when creating accounts Steps 1 To access the Reseller Center click on the words Reseller Center below the EN icon on the main screen of your WebHost Manager interface 2 Select the account you wish to modify the privileges for from the drop box next to Select a Reseller 3 Click on Edit Privileges Nameservers below the TA icon 4 Scroll down to the bottom of the screen and enter the name of the nameserver you wish the reseller to use in the blank field next to Secondary Nameserver 5 If the nameserver does not currently have an IP address click on Assign IP Address to automatically assign an IP address to this nameserver 6 Click on Add an A entry for this nameserver to add a DNS A Entry for this nameserver 7 Repeat this process in the next blank field if you have more than one secondary nameserver 8 Click on Save to save the nameserver s you have added 112 Resellers View Usage Stats Overview This function can be used to view disk space usage bandwidth usage etc for all of the resellers accounts It can also be used to suspend terminate or unsusp
34. eege eege eg 309 OPS tt A AA A A AA A ENEE 309 TOUS EE 309 Addon Script Manager 310 EEN 310 MS EE EE 310 Bees el EE 310 le 311 DI leeis alcds Ed 311 RE 323 xviii Installation Installation WebHost Manager uses comprehensive installers that take most of the effort out of installing the complex WebHost Manager software package You will need the following to install WebHost Manager e A basic server install of one of the supported operating systems listed at http www cpanel net e A cPanel license cPanel WebHost Manager will not run without a license file NOTE You can obtain a license from an authorized cpanel net distributor or a test license by making a license request in the support section of http www cpanel net For a list of distributors please see http www cpanel net Before you begin cPanel should only be installed on a blank server with a fresh operating system install cPanel makes many changes to your system including downloading needed packages and configuring them for you Because of the considerable amount of changes that cPanel will make to the system the suggested method of uninstalling the cPanel software is to reformat the server NOTE The hostname of this server should be a Fully Qualified Domain Name that will not be used elsewhere on the server You should never set your hostname to an name that is already used www ftp mail etc or to the name of an account on the server www domain
35. fsck always use y nomodattach Removes mod_attach from httpd conf nomodauthmysql Removes mod_auth_mysq from httpd conf nomodbwprotect Removes mod_bwportect from httpd conf nomodgzipconfmods Removes mod_gzip from httpd conf nomodperl Removes mod_perl from httpd conf oldaddoncgi2xaddon Updates old addons to X addons oldaddonconverter INTERNAL oopcheck INTERNAL park Parks a domain patcheximconf Fixes exim conf patchposixtypes patchtypes patchtypesizes pedquota INTERNAL Part of editquota for editting quota perlinstaller Installs perl phpini Create a php ini file phpopenbasectl pingtest Checks your download time from cPanel mirrors pkgacct INTERNAL pkgacct INTERNAL pkgacct2 INTERNAL pkgaccount ala backs up an Alab nza account for transfer 317 WebHost Manager User Manual 318 pkgacct ciXost backs up a ci ost account for transfer pkgacct dXm backs up a d m account for transfer pkgacct enXim backs up an en im account for transfer pkgacct ng pkgacctn ng orig pkgacct pXa backs up a p a account for transfer popftpuse OLD portsup FREEBSD BETA postsuexecinstall INTERNAL proftpd128 Installs proftpd 1 2 8 pscan OLD ptycheck Fixes permissoins on dev ptmx pwck Verifies the integrity of system authentication information quickfixmysqlbsd NOT USED quickkernel Updates your kernel quicksecure Quickly kill
36. listed as zero which you know is incorrect then your quota user file is probably corrupt Run scripts fixquotas from the command line to solve this problem 173 WebHost Manager User Manual Download a Raw Apache Log Overview A Raw Apache Log is a server log that details every command that the Apache server processed over a specific time period This is a useful diagnostic tool when you are not quite sure what the problem is with a specific account Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Raw Apache Log Download 3 Click on the required domain or user name from the displayed list and click on Download Log 4 Save the log file to disk 174 Account Functions Download a Raw Ftp Log Overview A Raw Ftp Log is a server log that details every command that the ftp server processed for a specific account over a specific time period This is a useful diagnostic tool when you are not quite sure what the problem is with a specific account or if you wish to track what files are being transferred on an account Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Raw Ftp Log Download 3 Click on the required domain or user name from the displayed list and click on Download Log 4 Save the log file to disk 175 WebHost Manager User M
37. log files after the end of each month If not ticked log files are deleted after each month Analog Stats Enables the Analog web statistics script Webalizer Stats Enables the Webalizer web statistics script Awstats Stats Enables the Awstats web statistics script Enable Reverse dns resolution for Awstats Enables Awstats to look up the domain names of IP addresses that contact customer s web sites This increases server load and bandwidth Allow users to update Awstats from cPanel Allows customers to regenerate Awstats statistics whenever they choose Horde Webmail Enables the Horde webmail application Neomail Stats Enables the Neomail webmail application SquirrelMail Webmail Enables the SquirrelMail webmail application Spamassassin Enables the Spamassassin application Delete each domain s access logs after stats run After web statistics are calculated for a domain name delete the access logs for that domain Interchange Version to use Indicates which version of the Interchange shopping cart to use or disables the script Chmod value for raw apache log files Sets the permissions on raw Apache log files Disk Space Usage Warnings Sends an e mail each night when a user is near their disk space limit Email Box Usage Warnings Sends an e mail each night when a user is near their e mail inbox limit Attempt to prevent pop3 connection floods Limit the amount of connections from each host to the POP3 server
38. main screen of your WebHost Manager interface 2 Click on Set Default WHM Theme 3 Click on the required WebHost Manager theme 215 WebHost Manager User Manual x Skin Migration Wizard Overview This function allows you to migrate any users who are not using the new x series themes to x series themes These themes add functionality to cPanel and we recommend upgrading your users to the x series of themes Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on x Skin Migration Wizard 3 Select a group or package to migrate your users to If there are no groups or packages listed all of your clients are up to date 216 Packages Packages Packages enable you to create your own custom web hosting packages and are a critical function in WebHost Manager These packages form the core service of your web hosting business and your pricing structure needs to be carefully thought out WebHost Manager helps you in this process by allowing you to customize a large number of parameters from disk space and bandwidth to the number of sub domains and MySQL databases as well as specifying whether CGI and shell access are allowed and what cPanel default theme are provided To access the Packages Menu click on Packages on the main screen of your WebHost Manager interface 217 WebHost Manager User Manual Add Packages Overview Packages allow you to create acco
39. main screen of your WebHost Manager interface 2 Click on Change Root Password 3 Enter the new root password in the New Password field 4 Click on Change Password Troubleshooting Do not make the MySQL and server root passwords the same 13 WebHost Manager User Manual Initial Quota Setup Overview You can enable WebHost Manager to set disk space quotas for the accounts on your server WARNING If you have compiled a custom kernel on your machine that does not have quota support enabling quotas may result in an unbootable system Steps 1 To access the Server Configuration Menu click on Server Configuration on the main screen of your WebHost Manager interface 2 Click on Initial Quota Setup 3 Read the warning information and then click on Ok 14 Server Configuration Server Time Overview The Server Time area enables you to set the time zone for your server clock You can also synchronize your server time with the displayed time in your browser Steps 1 To access the Server Configuration Menu click on Server Configuration on the main screen of your WebHost Manager interface 2 Click on Server Time 3 Click on the required time zone in the drop down list 4 Click on Change Time Zone 5 If you need to synchronize your server time with the displayed time in your browser click on Sync Time with Time Server 15 WebHost Manager User Manual Statistics Software Configuration Statistics Soft
40. not show the source of the problem you may need to check the mail logs on your server or the returned messages to the account if any 269 WebHost Manager User Manual Repair Mailbox permissions Overview This function rebuilds mail databases and fixes permission problems on mail databases and mailboxes Steps 1 To access the Email Menu click on Email on the main screen of your WebHost Manager interface 2 Click on Repair Mailbox permissions 3 Your mail boxes and databases should now be fixed Complete will be displayed 270 Email View Mail Statistics Overview The View Mail Statistics function displays a wide variety of information about email on your server including total volumes how many messages were sent and delivered per hour the top 50 accounts in terms of mail sent and received and a list of error messages Steps 1 To access the Email Menu click on Email on the main screen of your WebHost Manager interface 2 Click on View Mail Statistics 3 Mail Statistics will now be displayed 271 WebHost Manager User Manual View Relayers Overview This function allows you to see who is relaying mail on your server For more information on relaying and how to prevent it refer to exim help Steps 1 To access the Email Menu click on Email on the main screen of your WebHost Manager interface 2 Click on View Relayers 3 The users that are relaying mail on your server will be listed
41. on Change NOTE Upgrading Downgrading an account will not give an IP less account a dedicated IP address or take a dedicated IP address away from an account 184 Multi Account Functions Change Multiple Sites IP Addresses Overview This function allows you to change the IP address associated with multiple accounts You can use this function to change a group of accounts to be associated with one specific IP address Steps 1 To access the Multi Account Functions Menu click on Multi Account Functions on the main screen of your WebHost Manager interface 2 Check the box to the left of the name of the domain s you wish to modify 3 Click on Change IPs of Selected Accounts 4 Select the IP address you wish to now associate the accounts with from the drop box next to New Address 5 Click on Change IPs 185 WebHost Manager User Manual Modify Upgrade Multiple Accounts Overview This function allows you to change certain attributes of many accounts at a time These attributes include The owner of the account reseller the theme the account is using the date the account was created the default language used for the account and the account s package See Create a New Account for more information on these attributes Steps 1 To access the Multi Account Functions Menu click on Multi Account Functions on the main screen of your WebHost Manager interface 2 Check the box to the left of the name of the domain s
42. on the FTP backup host only required if Remote FTP Server is enabled Backup e Backup Destination Enter the location of backups in the available field This should be a dir NFS coda mount with at least twice the space of all your home partitions WARNING Do not set this to your home directory 4 Click on Save 139 WebHost Manager User Manual Restore Backups Overview You can restore all backup files that you have created using WebHost Manager NOTE WebHost Manager copies over each previous backup with the latest backup For example each daily backup copies over the previous daily backup and each weekly backup copies over the previous weekly backup Steps 1 To access the Backup Menu click on Backup on the main screen of your WebHost Manager interface 2 Click on Restore Backups 3 Click on one of the following buttons Daily e Weekly e Monthly 4 Click on the user name from the available list that you want to backup 5 Click on the following tick boxes as required e Recreate Account Recreate the account entirely as part of the restore rather than just overwriting existing files e Give IP address Give the account an IP address as part of the restore e Restore Subdomain Entries Restore the accounts subdomains as part of the restore e Restore Mail Config Restore the accounts mail configuration as part of the restore 140 Backup e Restore MySQL Dbs Restore any MySQL databases as pa
43. on your server per month Bandwidth usage is shown in total and also broken down per account NOTE Only HTTP POP mail and FTP traffic statistics are currently monitored for bandwidth Steps 1 To access the Account Information Menu click on Account Information on the main screen of your WebHost Manager interface 2 Click on View Bandwidth Usage Troubleshooting Not all types of bandwidth usage are monitored A third party program may be necessary to monitor certain types of bandwidth usage 160 Account Functions Account Functions Overview The Account Functions Menu allows you to control many aspects of end user accounts on your system Using this menu you can create domain accounts modify accounts suspend accounts change an account s owner and more To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 161 WebHost Manager User Manual Change Site s IP Address Overview This function allows you to change the IP address associated with a domain name Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Change Site s IP Address 3 Click on the domain name that you want to manage and click on Change Password 4 Click on the new IP address from the New Address drop down list 5 Click on Change Troubleshooting It may take up to 48 hours for DN
44. otherwise To access the Reseller Center click on the words Reseller Center below the 1 icon on the main screen of your WebHost Manager interface To learn more about the different tasks you can perform using the Reseller Center click on a subsection in the contents window The Reseller Center appears as follows in the X theme WHM 9 2 0 cPanel 9 3 0 R5 CentOS 3 1 WHM X v3 1 0 main CPANEL WHM NEWS CHANGE LOG LOGOUT S Reseller Center Main gt gt Resellers gt gt Reseller Center Add Reseller Privileges Remove Reseller Privileges cpdocs epdocs com i xl ok 4 cptest cpaneltest com zl ok Iw Make the new reseller ovn their ovm account Select a Reseller cptest cpaneltest com zl and select and action B a A A a 5 v Main Sh ss vmers f Edit Privileges Nameservers View Usage Stats Manage Ip Delegation Ed Teen Ipless Cuan Esch Cat 49 WebHost Manager User Manual Giving an account reseller privileges Overview To create a reseller you must first create the reseller as a basic account using the Account Functions Menu After you have created the account using the Account Functions Menu you can use the Reseller Center to add reseller privileges to this account A reseller account will have the ability to create other accounts These accounts created by the reseller will be owned by the reseller and the reseller will be able to modify these accounts It is important to make sure that your reseller
45. the accounts from in the blank field next to Server to copy from IP or FQDN 4 Enter the root password of the server you wish to copy the accounts from in the blank field next to Server root password 5 lf the server requires a su user for access enter that user s username in the blank field next to Access username 6 If you completed step 5 enter the password for that username in the blank field next to Access user s password 7 Click on Grab Account List 8 Click on the tick boxes next to the accounts that you want to copy or click on Select All to select all of the accounts on the remote server 9 Click on Copy 197 WebHost Manager User Manual Troubleshooting For this to work you must be running ala cp on the remote server the access user must have su access to root and the server must accept SSH connections from your server 198 Transfers Copy multiple accounts from another server Overview Assuming you are running WebHost Manager on two servers you can transfer multiple domains from one server to another You do not need to know the exact details of each account on the other server as WebHost Manager will create a list of available accounts for you to transfer Steps 1 To access the Transfers Menu click on Transfers on the main screen of your WebHost Manager interface 2 Click on Copy multiple accounts from another server 3 Enter the IP address or domain name and server root password in the Server
46. the directory containing the scripts has insecure permissions 32 Security Manage Wheel Group Users Manage Wheel Group Users Overview The Wheel Group is a user group that can gain access to root on your server by using the su command create a shell with the entered user id You can add and remove users from that group as required 33 WebHost Manager User Manual Add user to wheel group Overview The Wheel Group is a user group that can gain access to root on your server by using the su command create a shell with the entered user id Steps 1 To access the Server Setup Menu click on Server Setup on the main screen of your WebHost Manager interface 2 Click on Manage Wheel Group Users 3 Click on the required user in the displayed list and click on Add user to wheel group 34 Security Remove user from wheel group Overview The Wheel Group is a user group that can gain access to root on your server by using the su command create a shell with the entered user id Steps 1 To access the Server Setup Menu click on Server Setup on the main screen of your WebHost Manager interface 2 Click on Manage Wheel Group Users 3 Click on the button with the name of the user that you want to remove from the Wheel Group 35 WebHost Manager User Manual Modify Apache Memory Usage Limit Overview WebHost Manager includes a function that automatically calculates the memory limit needed by Apache and re
47. themes 9 Enter the default home directory where new users accounts will be created and the prefix that matches other user partitions in the Default Home Directory and Home Directory Prefix fields 10 Enter the current hostname of your server in the Hostname field NOTE Your hostname should be a Fully Qualified Domain Name that will not be used elsewhere on the server You should never set your hostname to an name that is already used www ftp mail etc or to the name of an account on the server www domain com 11 Enter the name of the type of Apache logs that you want to receive Two options are available combined All information is logged including referrers user agents and requested files access Only information about requested files is logged 12 Enter up to four nameserver names in the Primary Nameserver Secondary Nameserver Third Nameserver or Fourth Nameserver fields The Primary Nameserver and Secondary Nameserver fields are mandatory 13 Choose whether you want users to have CGI access in the CGI Script Alias field y Yes n no WebHost Manager User Manual 14 Enter the IP address of the master nameserver in the Master Nameserver field if required Warning This will turn your server into a slave server if this option is enabled It is advisable to establish a key rust relationship with the master nameserver after enabling this option refer to Establishing a trust relationship for more information 15 Click o
48. to delete 4 If you wish to keep the DNS Zone for this account click on the box next to Keep DNS Zone 5 Click on Terminate to delete the account Troubleshooting You can delete all the accounts that a user owns by clicking on their user name rather than the domain name of the account you wish to delete 182 Account Functions Unsuspend Bandwidth Exceeders Overview All accounts that exceed their specified bandwidth maximum will receive a Bandwidth Exceeded message whenever they try to log on to their account You can unsuspend all accounts that exceed bandwidth until the next bandwidth check bandwidth checks occur once per day Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Unsuspend Bandwidth Exceeders 3 Read the message and click on Ok 183 WebHost Manager User Manual Upgrade Downgrade an Account Overview You can modify an account by upgrading or downgrading the package used for the account This enables you to make wide ranging changes quickly and consistently according to your pricing and package structure Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Upgrade Downgrade an Account 3 Click on the domain or user name in the displayed list and click on Modify 4 Click on the new plan in the displayed list and click
49. will be run with when started These options are PID File The location of the spamd PID file defaults to var run spamd pid when blank Maximum Children The number of spamd child processes spawned upon startup Allowed IPs Restrict connections to spamd to a specific IP address i e 127 0 0 1 Maximum Connections Per Child Number of connections to a spamd child before abandoning the process Steps 1 To access the Add ons Menu click on Add ons on the main screen of your WebHost Manager interface 2 Click on Setup Spamd Startup Configuration 3 Set the available options by entering information in the blank fields 4 Click on Submit 304 Add ons Control Gameserver Limits Overview This function allows you set what game servers can be run on your server as well as the number of users allowed to connect to each server Steps 1 To access the Add ons Menu click on Add ons on the main screen of your WebHost Manager interface 2 Click on Control Gameserver Limits 3 To allow a gameserver click on the circle next to Allowed for the user and game type you wish to allow 4 Set the number of users who can access this server by entering a number in the field next to Max Users for this user and game type 5 Click on Save 305 WebHost Manager User Manual Configure cPsupport Overview This function allows you to control which users are able to install cPsupport Steps 1 To access the Add ons M
50. 250 SE 250 Show or Delete Current IP Addresses ene 251 EEN 251 STEE 251 Show Edit Reserved Is 252 A N ota anetenrtanel eotanretenttanetenticnetias 252 EES EES 252 Disk EE 253 DISK DIVES 2s A A A EEE 253 Format Mount a new Hard Drive oooccccccccccnnncoconccccncccccnnnnnnnncnncnnnnncnnnnnnnnnnnnnos 254 RVG IVIGW carac 254 Ee 254 Optimize EIDE Hard Drives unn 255 OVET EW ee 255 A ETA sade ceietpit ttl eii ten ta gutbesdsiace tes 255 NEE 257 Ee 257 Update e aa ecc 258 EE 258 A A 258 a A A ha he Ae ned eae 258 Gneck Repair a Perl Solista EEN 259 xiv Table Of Contents O ES a 259 A A 259 Install 4 Pel Oe css ais 260 O A O ha Me 260 o eebe 260 Install APM a a 261 OMETA EAN be hoc ease AAEE A A EE 261 SIEDS iaaea E E A 261 Rebuild RPM Databases cick geess e 262 COVE VIO EE EE EE otek 262 EE 262 Update Backend Gcrpts AEN 263 EE 263 SEENEN EE 263 Update Server SO WalS caia dora iio 264 KEEN eebe 264 A E EEEE TAE E A E ET 264 Update System Goftware ENEE 265 KEEN sss E aa 265 EE 265 A SN 267 ENEE ee 267 Manage Mail Queue rac seceseca sce cis casas case niasencarie ti 268 OU Masta STA ae St a oe Ota re RSA te aR aha ta 268 Ee 268 SH IN e Elle TEE 269 OVINO 269 O A A SheUESE ERP EET 269 TEO az 269 Repair Mailbox permissions AEN 270 OM casan ft 270 ID ala lo ie delata lalo tte Deloitte toos 270 View Mail SUSO iaa 271 SR A T 271 A once panda stuce tice A ius tece acres tussle ties a 271 DEENEN 272 OVGIVICW tildado
51. 272 A Ee 272 SOV SECM a A A Ea ea a a Eade 273 System A canner a A ea ace 273 O A O OO ON 273 Background Process llos 274 EIN 274 A A 274 Show Current CPU AA een eae a en atic a ee rere es 276 OVE VIEW See Ee ENEE 276 XV WebHost Manager User Manual Steps A o E 276 Show Current Disk Usage enn 277 COV OI VIOW isc ceed anaa ids ae a tend dads A AA A A A 277 O ET A A EEA 277 Show Current Running Processes oooococcccccccccccnonananoncnnnnncnonnnnnnnnnnnnnnnncnnnnnnnns 278 OC a 278 A 278 CP ANG A he sonia lh cnn a alr nn nail Ae 279 EE E 279 BEIENEE EE EE 279 Addon Bea 280 A Ae dee ee 280 EE 280 MROUBIGS MOOTIAG sixes sate core hee as EE 280 Addon Sci ica oie dai 281 OU one LO 281 SE A oa 281 A ce Sep can ecard ase ai eed ed enters sae 282 CDV OVO E E E 282 SE 282 Enable Disable Outlook Auto omg 283 OVCIVICW ee eene 283 A bbe nh cine ee a heh cee ne ake reg cate eek ted 283 Troubleshooting EE 283 Modify cPanel NEE 284 BEER ee 284 SIGS ee 284 Troubleshooting VE 284 Reset a Mailman Password 285 KEEN eege cud ewes cuter Eeer 285 OS af 285 Reset a Shopping Cart 286 OVINA 286 EE A A AA eal sends TE 286 Synchronize FTP Passwords E 287 OWIE a a A A o A N 287 rs rodar 287 Upgrade to Latest Versions id 288 OVA A A A slides 288 Ee 288 A EE 289 Web SSL NEE 289 COVGIVIGW ee ee 289 Delete a SSL ele 290 EEN 290 A E E E A ET 290 xvi Table Of Contents Generate an SSL certificate and Signing Request ccccccccc
52. 71 Accounts 180 Accounts 182 Accounts 184 Accounts 194 Accounts 196 Accounts user 59 Accountyou owns 117 Accountyou 117 ACL Loading 70 Saving 68 69 ACL 68 ACL 69 ACL 70 ACL List choose 69 Creating 69 Loading 70 Select 70 ACL List 68 ACL List 69 ACL List 70 Add All 306 Add DNS Zones 90 Add frontpage 311 Add JSP 311 Add Packages 218 Add Reseller Privileges 50 Add rlimits Apache 311 Add rlimits 311 Add user wheel group 34 Add user 34 Add Remove Packages 94 324 Adddns 311 Added reseller 50 Addfpmail 311 Additional Language Configuration 128 Additional MySQL Access Hosts 236 Addnetmask ips 311 Addnetmaskips 311 Addon 19 100 281 310 Addon cPanel Themes 205 Addon Domains 100 Addon Modules 280 Addon Script Manager 310 Addon Scripts 281 Addon WebHost Manager 204 Addon WHM Themes 204 Add ons 303 304 305 306 307 308 309 310 Add ons Menu access 303 304 305 306 307 308 309 310 Add ons Menu 303 Add ons Menu 304 Add ons Menu 305 Add ons Menu 306 Add ons Menu 307 Add ons Menu 308 Add ons Menu 309 Add ons Menu 310 Addpop 311 Address 225 Addserviets 311 Adadstatus 311 Adduser 311 Adduser old 311 Admin 311 Administrator s 4 10 Advanced Account Management 53 Advanced Mode 121 Affected Domain 24 After 19 Agree 4 AIM 10 AIM Password 10 AIM Username 10 Alab nza 197 Alab nza server 197 Ala cp running 197 Ala cp 197 All 4 10 All Features 104 All
53. Click on Change a User or Database Password 3 Click on the required database or user name in the list 4 Enter the new password in the New Password field and click on Change Password 237 WebHost Manager User Manual MySQL Root Password Overview You should change your MySQL root password occasionally to maximize your site security You should always change this password if you think someone else has access to your WebHost Manager account Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2 Click on MySQL Root Password 3 Enter the new MySQL password in the New Password field 4 Click on Change Password Troubleshooting Do not make your MySQL and server root passwords the same 238 SQL Services Postgres Config Overview This utility will install a Postgres authentication configuration file that uses md5 passwords that work with cPanel If you already have a working Postgres setup this will overwrite your current pg_hba conf You should not use this unless you are installing Postgres for the first time You can also change your Postgres password with this function Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2 Click on Postgres Config 3 Click on Install Config to install the Postgres configuration file Troubleshooting To change your Postgres password enter
54. Configure in the mod_userdir Tweak section 3 Click on the check box next to Enable mod_userdir Protection to enable Enable mod_userdir Protection 4 Click on a check box next to a domain s name to allow them to access their domain using username if necessary 5 Enter the name of any user you wish to be able access the domain using username other than the domain s owner in the blank field next to the domain s name if necessary 6 Click on Save 42 Security Compilers Tweak Overview This tweak will disable the system s c and c compilers for unprivileged users Many canned exploits require a working c on the system You can also choose to allow some users to use the compilers while they remain disabled by default Steps 1 To access the Server Setup Menu click on Server Setup on the main screen of your WebHost Manager interface Then click on Tweak Security 2 Click on Configure in the Compilers Tweak section 3 Click on Enable Compilers to enable all users to use c and c compilers 4 To allow specific users to be able to use compilers L Click on Allow specific users to use the compilers Il Click on the name of a user in the menu Ill Click on Add to Group IV Repeat for all necessary users 43 WebHost Manager User Manual Traceroute Tweak Overview This tweak will disable the system s traceroute utility Steps 1 To access the Server Setup Menu click on Server Setup on the main screen of your
55. EE 27 Manage Nameserver Ps EEN 28 A NA NAD NANANA 28 SEENEN 28 Modify Resolver Configuration E 29 A aeai A aa ae nai 29 3 2 OLA E EEE E E A E E ee 29 A 31 A A A E 31 Fix Insecure Permissions Gcrpots ee 32 OM otto o oia 32 A tie i bial sic iec ticle T 32 TOUS SOO BING WEE 32 Manage Wheel Group Ueers EEN 33 Manage Wheel Group Ueers EEN 33 TEE 33 Add USErito rn Ee re e BEE 34 OVEIVIOW ts A Eege 34 E 34 Remove user from wheel group 35 EENEG 35 Eegenen 35 Modify Apache Memory Usage Um 36 OVA E it 36 STEE to ts ata 36 Tee te 37 OVEINIOW ito 37 EE 37 Troubleshootihg id ii A E 37 Scan for Trojan Horses si AS 38 SEENEN 38 O 38 Shell Fork Bomb Protectio EE 39 KEREN ein Aender 39 EE 39 Tweak DOCU AA EENS 40 Table Of Contents Tweak Security sect cttrd sti e es 40 KV GT IOW ces Sie orca tl ade ee T 40 PHP open bas dir LEE sustancia aid 41 EENG 41 o 41 mod_userdir TWO ak A 42 A A Se pi tite pba a ced pc hk oie ad cd abe pseu AA 42 EE 42 Compilers Ee 43 A EE 43 EE 43 Traceroute TWEAK tii ida 44 A ocr crn Ne ni ole a Ne beret 44 SOLS EE 44 SMTP Wear 45 EE EE 45 EE ee ees 45 Server Contacts tanta sce cee ata veep scsi nears Se eens ee gees 47 Change System Mail Preferences AEN 47 OVEVIEW ee 47 EE eebe 47 reese ee 47 Contact Manager eects si cece ee crash td 48 EEN 48 FO eed athe eect Nel ae ties eee eee a ee heed Nek ee Ned ee eet he 48 O 48 Rosell sano id ion 49 Reseller Dental eEeeEEEeEeEeEeEeEEeE ee 49 O
56. IP 248 IP 249 IP 250 IP 251 IP 252 IP 292 IP 304 IP 309 IP 311 IP Address Server 25 IP Address 25 IP Address 163 IP Address 185 IP Address 292 IP Address Pool Rebuild 249 IP Address Pool 249 IP Functions 245 246 248 249 250 251 252 IP Functions Menu access 245 246 248 249 250 251 252 IP Functions Menu 245 IP Functions Menu 246 IP Functions Menu 248 IP Functions Menu 249 IP Functions Menu 250 IP Functions Menu 251 IP Functions Menu 252 IP Migration Wizard 248 Ipcheck 311 Ipless 116 IP less give 184 IP less 184 Ipless Ip 116 IPs 115 311 Ipusage 311 Ircd 274 J Jail All Users button 169 Jail Shell 169 Jailshell Uses 19 Jailshell 19 Java based 124 K Keep DNS Zone 182 Index Keep Stats Log 19 Keep Updated 204 205 280 281 Kernelcheck 311 KEY 86 Kill 220 Killacct 311 Killbadrpms 311 Killdns 311 Killndom 311 Killvhost 311 Knowledgebase 24 L Language File Delete 130 Download 131 Edit 132 Upload 133 Language File 130 Language File 131 Language File 132 Language File 133 Languages 127 128 129 130 131 132 133 Languages Menu access 127 128 129 130 131 132 133 Languages Menu 127 Languages Menu 128 Languages Menu 129 Languages Menu 130 Languages Menu 131 Languages Menu 132 Languages Menu 133 Latest Version Upgrade 288 Latest Version 288 Layer1 cpanel net latest 1 Libnet 311 Limit amount 59 61 reseller 60 62 78 102 Limit 19 Limit 59 Limit 60 Limit 61
57. Mail Queue area enables you to view all waiting messages in the mail queue as well as attempt to deliver or delete all the messages in the queue The Mail Queue contains all messages that have been sent but have not yet left your server for one reason or another Refer to exim org for more information on the mail queue Steps 1 To access the Email Menu click on Email on the main screen of your WebHost Manager interface 2 Click on Manage Mail Queue 3 View the email as required Click on the Delete link next to an email if you need to delete it or click on the Deliver Now link next to an email to deliver it now 4 Click on the Delete all messages in Queue link if you need to delete the mail that is currently in the queue 5 Click on the Attempt to Deliver all Messages in Queue link if you need to send the email now This is a good method of testing if something is functioning incorrectly with Exim 268 Email Mail Troubleshooter Overview The Mail Troubleshooter function enables you to send a test email to a problematic address to determine what is wrong This process will track down the vast majority of email problems that can occur on your server Steps 1 To access the Email Menu click on Email on the main screen of your WebHost Manager interface 2 Click on Mail Troubleshooter 3 Enter the problematic e mail address in the Email to trace field 4 Click on Do It Troubleshooting If the Mail Troubleshooter does
58. OI est eet 235 Additional MySQL Access Hosts sijictsiciiistetettinteigidinte its 236 CV SEVIS WW access ee adeeb a ees Sete ee ake re goede a e deeded 236 SIEDS ees eh ee a at a eA SS A Ota RSA ete ain eR ala ta 236 TOUS EE 236 Change a User or Database Password 237 OMC Wisin Lo 237 SIEDS eege 237 MySQL Root Password E 238 OCIO tt N cis 238 SL O Shape tage Dues cig seet wast sae sees Geee gg veay a eas seas Geet vee dans eaves eee 238 Troubleshooting AEN 238 POSES Config EE 239 ON eeh Gees EE 239 SSIS IOS gege 239 Troubleshooting E 239 Repair a Database een 240 ONGCIVICW ee 240 SEET leet 240 Reset Local MySQL Root Password 241 TEE 241 EEGENEN 241 Setup Remote MySQL Server ENEE 242 OVETVIEW A eeeeereteheen 242 O 242 SNOW MY SOL POCOS Sii ce vateeads welt dies lads aa vacate 243 xiii WebHost Manager User Manual OVAS 243 A O 243 PAPNIVAIMI sustancia aia 244 EIER 244 ICDS set tS ta DA ee RAR er SASS o BAO ek 244 SEET 245 PP tere a ns vie ni vn a cen a in a cin a i a in i i i in cn 245 OVErVIEW eau 245 Pda New IP ll 246 EE 246 SIEDS ee 246 Change Site s IP AdUresS ccccoonnnncccccnnncccccncnnonccccncncnnnnnnnnnnnnncnnnnnnnnnnnnnnns 247 OEI oO Ee 247 A EE 247 Troubleshooting iorsin ainai aoaaa a aa a aaar esis 247 IP Migration Wizard KEE 248 A E AEE E EE E E EE E EEE EE 248 EE 248 Breif ne ele e EE 248 Rebuild the IP Address GE 249 HEEN 249 SIGS ee 249 SHOW IP Address Usage EE 250 COVEN VICI cans cA EA
59. P Address Usage 3 A list of IP addresses and associated domains will be displayed 250 IP Functions Show or Delete Current IP Addresses Overview You can display a list of all of the IP addresses that are linked to your server You can delete IP addresses from this list except for your server s dedicated IP address Steps 1 To access the IP Functions Menu click on P Functions on the main screen of your WebHost Manager interface 2 Click on Show or Delete Current IP Addresses 3 A list of current IP addresses will be displayed Click on Remove to delete a particular IP address 251 WebHost Manager User Manual Show Edit Reserved IPs Overview WebHost Manager enables you to reserve IP addresses so that they will not be used when automatically assigning IP addresses to new accounts This only applies to new accounts that are created using the IP tick box refer to Creating a new account for more information Steps 1 To access the IP Functions Menu click on P Functions on the main screen of your WebHost Manager interface 2 Click on Show Edit Reserved IPs 3 A list of current IP addresses will be displayed Reserved IP addresses have a tick in the tick box next to the address 4 Click on the tick box next to the address to reserve or unreserve the address and click on Save 202 Disk Drives Disk Drives You can format or mount a new hard drive at any time using WebHost Manager You can also op
60. Raw Access Logs 137 Backup Status 137 Backup Type 137 Backup date_time_user tar gz 143 Bandmin Password change 119 Bandmin Password 119 Bandwidth 65 Bandwidth Exceeded receive 183 Bandwidth Exceeded 183 Bandwidth Limit 163 168 218 Bandwidth Limiting Modification 78 Basic cPanel 10 Beneath Allow 16 Beneath Run 16 Benefits Perl Modules 260 Benefits 260 BIND IP 248 BIND 4 10 124 BIND 248 BIND 301 BIND Version 4 10 BitchX 274 Bnc 274 Both WebHost Manager 203 Branding 282 Brief Description Problem 25 Brief Description 25 Browse Use 133 211 212 Browse 133 Browse 211 Browse 212 Builddomainadar 311 Bupcp 311 C Call Back 25 Cert 326 Email Address 291 Cert 291 Certificate 298 Certificate Hostname 294 Certificate Request 294 Certificate Type 294 CGI 4 10 32 120 163 217 218 311 CGI Access 163 218 CGI Script Alias 4 10 Challenge Password 294 Change cPanel WHM Certificate 297 Change Hostname 27 Change IPs Selected Accounts 185 Change IPs 185 Change Log 8 Change Multiple Sites 185 Change MySQL 311 Change Ownership account 117 Change Ownership 117 Change Password 13 162 172 237 238 239 241 247 285 Change Root Password 13 Change Site s IP Address 162 247 Change System Mail Preferences 47 Change Time Zone 15 Change WHM Theme 206 Chcpass 311 Check Perl 259 webmaild 311 Check 259 Check 311 Check Repair Perl Script 259 Check Repair 259 Checkinterchange 311 Checklog 311 Chmod 19 Choos
61. S servers to register the change and the site may not be associated with the new IP address during that time period 162 Account Functions Create a New Account Overview WebHost Manager enables you to quickly add new accounts To do this you simply fill in the fields to specify the account details Using packages will speed up this process considerably refer to Packages for more information Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Create a New Account 3 Enter the domain name and username of the account in the Domain and UserName fields The UserName field will automatically populate with the first eight characters of the domain name but you can change this to whatever you want 4 Enter the password and disk space quota for the account in the Password and Quota fields 5 Indicate whether this account is an IP address or not in the IP tick box If ticked all accounts created with this package cannot use a domain name 6 Indicate whether CGI access Shell access and FrontPage Extensions are allowed in the CGI Access Shell Access and FrontPage Extensions tick boxes 7 Enter the maximum number of items allowed in the Max FTP Accounts Max Email Accounts Max Email Lists Max SQL Databases Max Subdomains Max Park Domains and Max Addon Domains fields 163 WebHost Manager User Manual NOTE Enter the word unlimited if you
62. SQL 124 MySQL 137 MySQL 140 MySQL 152 MySQL 217 MySQL 236 MySQL 237 MySQL 238 MySQL 240 MySQL 241 MySQL 242 MySQL 243 MySQL 244 337 WebHost Manager User Manual MySQL 274 MySQL 301 MySQL 311 MySQL databse Create 311 Delete 311 MySQL databse 311 MySQL Root Password 238 MySQL Version 19 Mysqladduserdb 311 Mysqldeluserdb 311 Mysqlinfo 31 1 Mysqlpass 311 N Name DNS 224 FTP 137 IP 19 Name 19 Name 137 Name 224 Named conf 136 311 Nameserver 4 10 28 111 112 123 230 232 234 Nameserver Setup 123 Nameservers change 53 including 9 Nameservers 9 Nameservers 53 Nameservers 69 Nameservers 70 Nameservers 111 Nameservers 112 Nameservers 123 Nameservers 234 NDBM_File 311 Need WebHost Manager 196 Need 196 Neomail Stats 19 Neomail webmail application Enables 19 Neomail webmail application 19 Netmask 311 Networking Setup 27 28 29 338 Networking Setup Menu access 27 28 29 Networking Setup Menu 27 Networking Setup Menu 28 Networking Setup Menu 29 Never allow creation accounts 103 Never allow creation 103 Never Update 22 New Account Create 163 New Account 163 New Address 162 185 247 New cPanel Theme Install 212 New cPanel Theme 212 New Hard Drive Format Mount 254 New Hard Drive 254 New Hostname 27 New IP Address Add 246 New IP Address 246 New Language Clone Create 129 New Language 129 New Password 13 237 238 285 New WHM Theme Install 211 New WHM Theme 211 Newdomains 311 Newftpuse
63. Software Menu click on Software on the main screen of your WebHost Manager interface 2 Click on Check Repair a Perl Script 3 Enter the full path to the Perl script in the blank field 4 Click on Check 259 WebHost Manager User Manual Install a Perl Module Overview Perl modules are a collection of Perl scripts that allow you to perform one or more functions WebHost Manager enables you to install a number of Perl modules if and when you require them If you are unfamiliar with Perl try using a search engine to search for Perl and you will find a lot of infomation about what Perl is and what the benefits of Perl Modules are Steps 1 To access the Software Menu click on Software on the main screen of your WebHost Manager interface 2 Click on Install a Perl Module 3 Enter the name of the Perl module that you want to install in the available field and click on Search 4 Click on the link to install the required Perl module 260 Software Install a RPM Overview RPM Red Hat Package Manager is a common way of installing software on Red Hat Linux systems WebHost Manager enables you to install a large number of different packages if and when required and re install them if a problem occurs Steps 1 To access the Software Menu click on Software on the main screen of your WebHost Manager interface 2 Click on nstall a RPM 3 Click on the package that you want to re install 4 Click on the Ignore Dep
64. Time 15 Synchronize DNS Records 234 Synchronize FTP Passwords 287 System Health 273 274 276 277 278 System Health Menu access 273 274 276 277 278 System Health Menu 273 System Health Menu 274 System Health Menu 276 System Health Menu 277 System Health Menu 278 System Reboot 147 148 149 System Reboot Menu access 147 148 149 System Reboot Menu 147 System Reboot Menu 148 System Reboot Menu 149 Sysup 311 T Telentcrt 311 348 Telnet SSH 19 39 Terminate Account 182 Terminate 182 Terminate Multiple Accounts 187 Tertiary Resolver 29 Themeball Save 209 210 Themeball 209 Themeball 210 Themes Refer 4 10 Themes 4 Themes 10 Themes 203 Themes 204 Themes 205 Themes 206 Themes 207 Themes 208 Themes 209 Themes 210 Themes 211 Themes 212 Themes 213 Themes 214 Themes 215 Themes 216 Themes Menu access 203 204 205 206 207 208 209 210 211 212 213 214 215 216 Themes Menu 203 Themes Menu 204 Themes Menu 205 Themes Menu 206 Themes Menu 207 Themes Menu 208 Themes Menu 209 Themes Menu 210 Themes Menu 211 Themes Menu 212 Themes Menu 213 Themes Menu 214 Themes Menu 215 Themes Menu 216 Third Nameserver 4 10 Time Server 15 TLS 289 Tmp 1 Tomcat 167 Tomcat servlets 167 Toolkit UNIX 308 Toolkit 308 Top list 231 Top 231 Traceroute 44 Traceroute Tweak 44 Transfers 193 194 196 197 199 201 Transfers Menu access 193 194 196 197 199 201 Transfers Menu 193 Transfers Menu 194 Trans
65. Usage 277 Show Current Running Processes 278 Show IP Address Usage 250 Show MySQL Processes 243 Show Reseller Accounts 118 Show Edit Reserved IPs 252 346 Signing Request 291 Simpleps 311 Simplesshcmd 311 Site FrontPage 192 Skeleton Directory 179 Skin Migration Wizard 216 SMTP 45 124 SMTP Tweak 45 Snarf 311 Software 257 258 259 260 261 262 263 264 265 Software Menu access 257 258 259 260 261 262 263 264 265 Software Menu 257 Software Menu 258 Software Menu 259 Software Menu 260 Software Menu 261 Software Menu 262 Software Menu 263 Software Menu 264 Software Menu 265 Spamassassin 19 124 Spamassassin application Enables 19 Spamassassin application 19 Spamd 124 304 Spamd Daemon 304 Spamd PID file 304 Spammers 45 Specify 137 SQL 171 235 SQL Databases 137 SQL Server 301 SQL Services 235 236 237 238 239 240 241 242 243 244 SQL Services Menu access 235 236 237 238 239 240 241 242 243 244 SQL Services Menu 235 SQL Services Menu 236 SQL Services Menu 237 SQL Services Menu 238 SQL Services Menu 239 SQL Services Menu 240 SQL Services Menu 241 SQL Services Menu 242 SQL Services Menu 243 SQL Services Menu 244 SquirrelMail Webmail 19 SquirrelMail webmail application Enables 19 SquirrelMail webmail application 19 Sscpcmd 311 SSH 169 194 197 199 311 SSH Access 103 SSH Server 301 SSI 120 SSL Delete 290 generate 291 install 294 manage 86
66. WebHost Manager User Manual Table Of Contents de e DEE 1 et e E 1 Logging on for the first time EE 4 OVER O E 4 PP deed 4 TOUS SAO A ona 6 EA E GE 7 ET 7 SE ee 7 Troubleshooting si A RA 7 Change Ee E 8 OMC 8 O kgehee tetckeneiast 8 Server Configuration WEE 9 A 9 SS iere ee Eed 9 Edil Pussjrari caste esues bolasnas Sncsceas Uadatwes ils cnas Cadetecsislacuet tide tas tdaauat oabecs 10 KEEN 10 IO eet eelere Seer de liado cercados 10 Change Root Password vic a 13 SS 13 EEN 13 Troubleshooting E 13 initial QU Oe EE 14 O O 14 SEPS e i tlc ice ablated a a 14 A aa O A 15 KEEN a e aaa EE EE ENEE 15 IES FOG EE 15 Statistics Software Contfouraton nnn 16 Statistics Software Configuration cccceececeeeeeeeeeeeeneeeeeeeeeeeeeeeeenteeeeeeees 16 A st cect esa eta her ep rene a ec aici te and etn enc hte 16 LG E 16 AE DE 17 Schedule Statistics Log Tumes EE 18 BEE 18 A de erie bende 18 Tweak SCUING E 19 OVENVIEW ie O ected Leela hese ec hd 19 EE Ee 19 Update CONG KEE 22 OVGIVIOW ts it A A AI Ads 22 EE 22 A eege 23 WebHost Manager User Manual SUPPO GE 23 Interactive Knowledgebase ooooooocccccccccconononononcnnnnncconnnnnnnnnnncnnnnnnnnnnnnnnnnnccnnnnnn 24 VOI Wii aa 24 SIOPS erea aa a E POC ear RA ORO RL Oo RROA AER E eR eon 24 Submit a Support Request cccccccccccnnnoconocononoccconannnannnononnnnccnnnnnnnnnnncnnnnnnnnnnnnnns 25 OQUGIVICW ee 25 EE 25 Networking DOS one nl nn O 27 Change e ere 27 BEIEN ee 27
67. WebHost Manager interface Then click on Tweak Security 2 Click on Configure in the Traceroute Tweak section 3 Click on Disable or Enable to disable or enable traceroute 44 Security SMTP Tweak Overview The SMTP tweak will prevent users from bypassing the mail server to send mail this is a common practice used by spammers It will only allow the MTA mail transport agent mailman and root to connect to remote SMTP servers Steps 1 To access the Server Setup Menu click on Server Setup on the main screen of your WebHost Manager interface Then click on Tweak Security 2 Click on Configure in the SMTP Tweak section 3 Click on the check box next to Allow connections to localhost on port 25 to allow users to connect to localhost on port 25 4 Click on Enable to enable the SMTP tweak 45 Server Contacts Change System Mail Preferences Overview The Mail Manager area enables you to forward system mail to specific locations if required You can set forwarding rules on three separate system users e root e nobody e mailman Steps 1 To access the Server Contacts Menu click on Server Contacts on the main screen of your WebHost Manager interface 2 Click on Change System Mail Preferences 3 Enter the forwarding mail address for a system user in the available field 4 Click on Change 5 Repeat steps 3 and 4 if necessary Troubleshooting Remove the address in a field and click on the Change button to dis
68. _contexts selinuxsetup sendaim INTERNAL sendicq INTERNAL setupfp Install FrontPage 3 on an account setupfp4 Install FrontPage 4 2000 installer on an account setupfp5 Install FrontPage 5 2002 installer on an account setupfp5 nosueuxec Install FrontPage 5 2002 installer on an account when not using suexec setupmakeconf showexelist Shows exe processes simpleps Display the process list simplesshemd INTERNAL smartcheck Checks hard drive integrity smtpmailgdionly Enables SMTP Mail Protection snarf INTERNAL spamasssassin cpanel NOT USED spamboxdisable Disables SpamAssassin s spambox delivery for all accounts sscpemd INTERNAL ssh2 expect INTERNAL sshcmd sshcontrol INTERNAL ssh expect INTERNAL stage2fpmail INTERNAL supportvoidcheck suspendacct Suspends an account symlinktodir INTERNAL sysup update cPanel RPMs telentcrt OLD testinf OLD trustme INTERNAL typocheck uf OLD unlimitnamed Installs the latest version of bind patched to support greater than 512 ips on the server unblockip Unblocks an IP blocked by portsentry unpkgacct INTERNAL unsetupfp4 Removes FrontPage 4 or 5 from an account unslavenamedconf If the user accidentally sets a DNS master as local server this will repair named conf after the loop unsuspendacct Unsuspends an account upcp Updates cPanel updated Updates s
69. a cPanel Themeball Overview You can download installed themes for cPanel as a themeball A themeball is a tarred group of all the files required for a theme You can use this to brand the downloaded theme with your company s logo or use it as an example of how to create a brand new theme Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on Download a cPanel Themeball 3 Click on the link to the theme that you want to download 4 Save the themeball to a specific location 210 Themes Install a New WHM Theme Overview This function allows you to install a new WHM theme to be used with the accounts in WHM on your server This gives you the capability to create and use your own themes on WebHost Manager New themes need to be archived with tar using the directory structure shown in WebHost Manager and must have a file extension of whmtheme Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on Install a New WHM Theme 3 Make sure your tarred theme conforms to the displayed directory structure 4 Use the Browse button to select the theme that you want to upload 5 Click on Upload 211 WebHost Manager User Manual Install a New cPanel Theme Overview This function allows you to install a new cPanel theme to be used with the accounts in cPanel on your server This gives you the capabi
70. able information about your server To access the System Reboot Menu click on System Reboot on the main screen of your WebHost Manager interface 147 WebHost Manager User Manual Forceful Server Reboot Overview A Forceful Server Reboot forces the system to restart and may not always shutdown all running processes This process should not be used unless a Graceful Server Reboot does not work Steps 1 To access the System Reboot Menu click on System Reboot on the main screen of your WebHost Manager interface 2 Click on Forceful Server Reboot 3 Click on Ok 148 System Reboot Graceful Server Reboot Overview A Graceful Server Reboot attempts to shutdown all processes on your server and then reboot the system This is a similar process to the reboot command Steps 1 To access the System Reboot Menu click on System Reboot on the main screen of your WebHost Manager interface 2 Click on Graceful Server Reboot 3 Click on Ok 149 Server Status Apache Status Overview This function displays information about Apache Most of the information is displayed in a table with a key to the symbols used underneath the table Steps 1 To access the Server Status Menu click on Server Status on the main screen of your WebHost Manager interface 2 Click on Apache Status 3 Valuable information about Apache will be displayed 151 WebHost Manager User Manual CPU Memory MySQL Usage Overview This fu
71. able mail forwarding for that user 47 WebHost Manager User Manual Contact Manager Overview The Contact Manager enables you to set priority levels on which alerts are sent to you and when You can set the priority rating on each contact method which indicates what level of priority is sent to that contact method For example if you set pager a rating of 3 each alert with a priority of 1 3 will be sent to your pager You can also set the priority rating of each alert type Steps 1 To access the Server Contacts Menu click on Server Contacts on the main screen of your WebHost Manager interface 2 Click on Contact Manager 3 Enter the priority level of each of the contact methods in the top fields 4 Change the priority level of the alerts in the fields listed if required Troubleshooting If you set the priority level of an alert higher than the priority level of any contact method you will not be contacted when that alert occurs 48 Resellers Reseller Center Reseller Center The WebHost Manager Reseller Center allows you to give reseller priveleges to users control their reselling abilities and more Within the Reseller Center you can perform a variety of tasks involving your resellers A reseller is an account other than the root account that has the ability to create other accounts that will be owned by the reseller account The reseller only has access to the accounts that it has created unless you specify
72. age Main Shared 116 Manage Nameserver IPs 28 Manage Shell Access 169 Manage Wheel Group Users 33 34 35 Manual Updates Only 22 Master Cluster Server 4 10 Master Nameserver 4 10 Master Server Root Password 230 Master primary nameserver establish 230 Master primary nameserver 230 Max Addon Domains 163 218 Max Email Accounts 163 218 Max Email Lists 163 218 Max FTP Accounts 163 218 Max Park Domains 163 218 Max SQL Databases 163 218 Max Sub Domains 218 Max Subdomains 163 Max Users 305 Maximum Children 304 Maximum Connections Per Child 304 Mb 1 Md5 239 Meg 1 Megabytes 1 Memory 152 Messages 268 Microsoft 189 Microsoft Windows 283 Minimum CPU RAM HD 1 Minimum Uid 10 Mkquotas 311 Mkwwwacctconf 311 Mod_Security 309 Mod_userdir 42 Mod_userdir Tweak 42 Modify Account 171 IP 29 WHM 110 Modify 16 Modify 29 Modify 110 Modify 165 Modify 171 Modify 184 Modify Apache Memory Usage Limit 36 Index Modify cPanel WHM News 284 Modify Resolver Configuration 29 Modify Suspended Account Page 170 Modify Upgrade Multiple Accounts 186 Monthly button 142 Mounts 137 Move Account 176 MTA allow 45 MTA 45 Multi Account Functions 185 186 187 Multi Account Functions Menu access 185 186 187 Multi Account Functions Menu 185 Multi Account Functions Menu 186 Multi Account Functions Menu 187 MX edit 79 MX 79 MX 228 MX Entry altering 228 Edit 228 MX Entry 228 MySQL change 242 entered 236 make 13 MySQL 13 MySQL 19 My
73. ager User Manual Id o ed a 213 List Installed cPanel Themes ANEN 214 OVER 214 nO OLEE mn re Pear E A Rater c Ae A EA RN 214 Set Default WHM Theme en 215 OMC iS 215 A eege eege EE 215 X Skin Migration WIZA EE 216 EEN 216 IES OS EE 216 ele Le 217 PACKAQCS cc site stadt ee eelere 217 ee Re 218 KEREN ee 218 O a A 218 Troubleshooting KEE 219 Delete Packages AAA 220 EEN fice css ace acest ee iad cesar hed A E a daca ete a 220 E E 220 Reen EE 220 Edit Packages EE 221 OVGIVIGW ee 221 O a i a e 221 Ee e 222 STEEN 222 POLO Gs EE 222 Be Le ee EE 222 DNS FUNCIONA E 223 DNS REENEN 223 CV OIVIOW ege eege o cad 223 Adda DNS Zo canoa 224 EEN eege eege 224 O A E 224 Troubleshooting DEE 224 Add an A Entry for ele e EE 225 EIERE 225 PS ne ney ee eet eet ege 225 Delete a DNS ZOMG soii ries oti cee gibi eae Saks eg 226 KHMER 226 Ee 226 BCID NS ZOMG eg 227 OM EE 227 e EE 227 Edit aN MX EMY EE 228 EREM 228 O EE 228 xii Table Of Contents Edit Zone Templates ee 229 EMMER A Ee 229 SIE ees ces geed EE 229 Establish A Trust Relationship With a Primary Namesener 230 OVEIVIOW eren och tt Beata Ahad Rasheed eraser E 230 S EE 230 Park or Point a Domain A 231 KEEN 231 SE 231 Perform a DNS Eelere 232 OC a a tial Sete staat oe 232 Eeer ee eet ee ener reer eeh 232 Setup Edit Domain Reng te ue E 233 A cece ee 233 Steps ed 233 Synchronize DNS Records with Primary Namesener 234 VORVICW on Eed 234 EE 234 EE 235 e e 235
74. all a set of Feature Limits for a reseller These lists work in the same way that packages work for normal accounts Saving ACL lists allows you to create resellers with complex options quickly The following tasks can be accomplished with ACL Lists Creating an ACL List Loading an ACL List 68 Resellers Creating an ACL List Overview ACL Lists allow you to save and recall a set of Feature Limits for a reseller These lists work in the same way that packages work for normal accounts Saving ACL lists allows you to create resellers with complex options quickly Steps 1 To access the Reseller Center click on the words Reseller Center below the icon on the main screen of your WebHost Manager interface 2 Select the account you wish to modify the privileges for from the drop box next to Select a Reseller 3 Click on Edit Privileges Nameservers below the TA icon 4 Check the options that you wish to save for the ACL list under Feature Limits 5 Enter the name of the ACL List in the blank field next to Save as ACL List optional leave blank to not save or choose the ACL List you wish to overwrite from the drop box next to that field 6 Click on Save at the bottom of the screen Troubleshooting Selecting a list from the drop box when saving will overwrite all the settings that the list previously had 69 WebHost Manager User Manual Loading an ACL List Overview ACL Lists allow you to save and recall a set of Feature
75. anual Rearrange Accounts Overview WebHost Manager enables you to change the location of an account at any time This is usually used when the available disk space on a server is low and you need to move accounts to another partition or drive Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Rearrange Accounts 3 Click on the name of the domain you wish to move and click on Rearrange 4 Select the drive you wish to move the account to from the drop box 5 Click on Move Account to move the account Troubleshooting Make sure there is enough space on the drive you wish to move the account to or you will not be able to move the account 176 Account Functions Reset Package Bandwidth Overview WebHost Manager enables you to view a list of all accounts that have had their bandwidth limit changed from the original package limit when the account was first created You can reset any of the changed bandwidth limits back to the original amount Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Reset Package Bandwidth 3 Click on Reset to Package Bandwidth Limit next to the required account 177 WebHost Manager User Manual Show Active and Inactive Accounts Overview WebHost Manager can display a summary list of active and inactive accounts
76. ap 311 Fixcommonproblems 311 Fixeverything 31 1 Fixfpwml 31 1 Fixheaders 311 Fixhome 311 Fixinterchange 311 Fixinterchangeperm 311 Fixipsnm 311 Fixlibnet 311 Fixlocalhostwithphp 311 Fixndc 311 Fixoldlistswithsuexec 311 331 WebHost Manager User Manual Fixperl 311 Fixpop 311 Fixquotas 31 1 Fixrelayd 311 Fixrh72ndckey 311 Fixsubdomainlogs 311 Fixsuexeccgiscripts 311 Fixtrojans 311 Fixvaliases 311 Fixwebalizer 311 Fixwebmail 311 Fixwwwdir 311 Force Install 261 Forceful Server Reboot 148 Format Mount new Hard Drive 254 Format Mount 254 Forwarding URL 233 Forwarding 233 Fourth Nameserver 4 FQDN 27 197 From Email 166 From Name 166 FrontPage site 192 uninstall 192 FrontPage 80 189 190 191 FrontPage 192 FrontPage 311 FrontPage Extensions 163 218 FrontPage Menu access 189 190 191 192 FrontPage Menu 189 FrontPage Menu 190 FrontPage Menu 191 FrontPage Menu 192 Ftp login 109 name 137 Ftp 98 107 Ftp 109 Ftp 116 Ftp 122 Ftp 124 Ftp 137 332 Ftp 160 Ftp 171 Ftp 175 Ftp 180 Ftp 287 Ftp 311 FTP Backup Host 137 FTP Backup Pass 137 FTP Backup User 137 FTP Configuration 122 FTP Server 301 Full Backup Restore 143 Full Backup 143 Full Name 294 Fully Qualified Domain Name 27 G Gameserver allow 305 Gameserver 305 Gencrt 311 Gencrt2 311 Generate Refer 292 SSL 291 SSL certificate 291 Generate 18 Generate 291 Generate 292 Generate 298 Generate 311 Generate New Key 146 Generic sniff
77. are accepted and all e mail is blocked Suspension is the first step in dealing with problematic accounts If the problems can not be resolved the account may need to be terminated Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Suspend Unsuspend an Account 3 Click on the required domain or user name in the displayed list 4 lf you are suspending an account enter a brief description of why the account is being suspended in the field next to Reason 5 If you do not wish for the Reseller who owns the account you are suspending to be able to unsuspend it click on the Disallow resellers from unsuspending tick box 6 Click on the Suspend button to suspend the account or the UnSuspend button to unsuspend the account Troubleshooting 180 Account Functions If you no longer need to keep an account you can use the Terminate an Account function to terminate it 181 WebHost Manager User Manual Terminate an Account Overview WebHost Manager enables you to quickly delete an account and all files associated with that account However you can always just suspend an account if you wish for it to be inactive but not removed Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Terminate an Account 3 Click on the domain name of the account you wish
78. at any time Inactive accounts are by definition suspended active accounts are by definition not suspended Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Show Active and Inactive Accounts 3 A list of all active and inactive accounts is now displayed You can make all inactive accounts active again by clicking on the Make Inactive Domains Active link NOTE This function can be used to unsuspend all suspended accounts 178 Account Functions Skeleton Directory Overview The Skeleton Directory is the directory template that is used to create all new accounts Any files that are placed in the skeleton directory are automatically copied into new accounts For example if you place an index html file in the public_html folder in your skeleton directory all new accounts will automatically include that file in their public_html folder Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Skeleton Directory 3 Place any files in the listed directory that you wish to be copied to each new account automatically 179 WebHost Manager User Manual Suspending or Unsuspending Accounts Overview WebHost Manager enables you to suspend problematic accounts Suspension simply means that no web site pages are served to accounts no FTP connections
79. b Server Apache POP3 Server cppop IMAP Server uwimap E Commerce Server interchange Postgresql Server Servlet Server tomcat Refer to the Service Manager if you need to start or stop a service To access the Restart Services Menu click on Restart Services on the main screen of your WebHost Manager interface Click on the required link in the Restart Services menu This immediately attempts to restart the service and displays that service s status 301 Add ons Configure cPanel Cron Times Overview This function allows you to control when scripts upcp and scripts cpbackup are run upcp is the script that updates cPanel and other parts of your system cpbackup is the script that backs up accounts on your system If you do not choose when you would like these scripts to be run they will be at the default ties as stated on the page Steps 1 To access the Add ons Menu click on Add ons on the main screen of your WebHost Manager interface 2 Click on Configure cPanel Cron Times 3 Enter the times you wish for upcp to be run and click on Commit next to the times 4 Enter the times you wish for cpbackup to be run and click on Commit next to the times Troubleshooting More information about cron jobs can be found by using a search engine to search for cron tab 303 WebHost Manager User Manual Setup Spamd Startup Configuration Overview This function allows you to setup which options the Spamd Daemon
80. bling this feature will prevent the reseller from creating any accounts that have Shell SSH Access Steps 1 Check the box next to this option to enable it 103 WebHost Manager User Manual Root Access All Features Overview This feature gives a reseller the ability to use every feature that is offered with WebHost Manager WARNING Enabling this option will give the reseller root access DO NOT enable this option unless you are sure that you can trust the reseller with complete access to your server Steps 1 Check the box next to this option to enable it 104 Resellers Server Information View Account Statistics Overview Enabling this feature allows the reseller to create accounts that can view their usage statistics disk space bandwidth etc Steps 1 Check the box next to this option to enable it 105 WebHost Manager User Manual View Server Status Overview Enabling this feature allows the reseller to create accounts that can view the server s status what services are currently running Steps 1 Check the box next to this option to enable it 106 Resellers Services Restart Services Overview Enabling this function will allow the reseller to restart services FTP mail Apache etc WARNING Allowing the reseller to restart services could result in downtime for a service Steps 1 Check the box next to this option to enable it 107 WebHost Manager User Manual T
81. boxes next to the processes that you want to automatically kill It is recommended that you do not allow any of these processes to run on your servers 4 Enter the name of any trusted users in the available field if required Enter one user per line All users with an uid of less than 99 including root mysql named and cpanel are automatically trusted 274 System Health 5 Click on Save 275 WebHost Manager User Manual Show Current CPU Usage Overview This functions displays the current CPU usage divided by process More information about each process is available by clicking on each process s PID Process ID Steps 1 To access the System Health Menu click on System Health on the main screen of your WebHost Manager interface 2 Click on Show Current CPU Usage 3 You can display more detailed information about each process by clicking on the PID of that process 276 System Health Show Current Disk Usage Overview This function displays the current amount of disk space being used on each hard drive and partition Steps 1 To access the System Health Menu click on System Health on the main screen of your WebHost Manager interface 2 Click on Show Current Disk Usage 3 The disk space used on each drive and partition will be displayed 277 WebHost Manager User Manual Show Current Running Processes Overview This function displays all currently running processes and their actual location
82. broken NDBM_File module from 7 2 killpvhost Removes a virtual host from proftpd conf killispamkeys Removes a spam key killsslvnhost Removes a SSL entry for a virtual host killvhost Delete a vhost listcheck Checks mailing lists for issues listproblems Lists common problems listsubdomains List subdomains mailadmin DEAD OLD maildirmenu INTERNAL mailman212 INTERNAL mailperm Fix almost any mail permission problem mailscannerupdate Updates MailScanner mailtroubleshoot Guided mail fix makecpphp Installs php makesecondary Part of DNS transfer manualupcp Updates cPanel manually Scripts md5crypt Encrypts a password into MD5 mkquotas OLD mkwwwacctconf INTERNAL mrusersscpcmd mseclocal Sets up Mandrake s msec to allow exim to run as mailnull mysqladduserdb Create a MySQL databse and user mysqlconnectioncheck Attempts to connect to MySQL restarts SQL if necessary mysqldeluserdb Delete a MySQL databse and user mysqlinfo OLD mysqlpasswd Change MySQL password mysqlrpmpingtest Checks your connection speed for downloading mySQL rpms mysqlup Updates mySQL mysqlup INTERNAL ndbmcheck Checks to see if the nodm module is loaded kills in RedHat 7 2 netftpsslpatch PAtches FTPSSL pm newdomains OLD newdomains sendmail OLD newexim Installs the latest version of exim newftpuser NOT USED newpop NOT USED nofsck Make
83. canning you wish clamAV to complete on your server For more information on ClamAV please see the ClamAV Website Steps 1 To access the Add ons Menu click on Add ons on the main screen of your WebHost Manager interface 2 Click on Configure ClamAV Scanner 3 Select which areas you wish ClamAV to scan by placing a check in the box next to each area 4 Click on Save NOTE You can also select which areas you wish to scan for a specific user by clicking on User Configuration 308 Add ons Mod_Security Overview Mod_Security allows you to view security violations on your server This includes access denied errors for web pages as well as other security violations You should check into these violations regularly to make sure that someone is not trying to compromise your system Steps 1 To access the Add ons Menu click on Add ons on the main screen of your WebHost Manager interface 2 Click on Mod_ Security 3 The list of security violations will be shown Troubleshooting You can search for specific violations by date time ip etc More information about the violations can be found by using a search engine to search for the violation name and number 309 WebHost Manager User Manual Addon Script Manager Overview This function allows you to install and update addon scripts These are all external scripts to cPanel which may be of use to you and your customers Steps 1 To access the Add ons Menu c
84. ck on Do it 292 Web SSL TLS List SSL Hosts Overview You can display a list of all the SSL hosts installed on your server at any time Steps 1 To access the Web SSL TLS Menu click on Web SSL TLS on the main screen of your WebHost Manager interface 2 Click on List SSL Hosts 3 The list of installed SSL hosts will be displayed 293 WebHost Manager User Manual Purchase amp Install SSL Certificate Overview You need to purchase an SSL certificate to provide secure access for your customers to their web server You can purchase and install an SSL certificate from an online vendor through WebHost Manager Steps 1 To access the Web SSL TLS Menu click on Web SSL TLS on the main screen of your WebHost Manager interface 2 Click on the Purchase amp Install SSL Certificate link in the SSL TLS menu 3 Click on the graphic of the company from which you want to purchase an SSL certificate 4 Enter the host s domain name in the Certificate Hostname field 5 Enter the principal contact s first and last name and email address in the Full Name and Email Address fields 6 Enter the name of the company the certificate is for the company division and the company s mailing address in the Company Name Company Division and Mailing Address fields 7 Enter the city state and country code in the City State and Country fields 8 Enter the postal code and phone number for the contact in the Postal Code and Phone Number f
85. com If you would like cPanel Inc to do your installation for you and you have obtained a license you may request an installation at http support cpanel net Make sure to provide your IP the root pass of your server and the operating system installed on the server We do not charge for installations The following partition scheme is recommended boot 35 Megabytes Mb usr 2048 Mb If you have a 60 gig drive try 4096 for usr 5000 if you have an 80 gig drive etc var 1500 Mb tmp 512 Mb WebHost Manager User Manual 1024 Mb home grow to fill disk swap 2x memory size NOTE The tmp directory is a special directory that is required to be writeable by all users and processes on the system In general directories that are writable by all users and processes are cause for security concern however this directory is a special case To minimize any security impact as a result of having an unsecured tmp directory it is recommended that tmp be mounted on a seperate partition in order to take advantage of the no exec option available under both Linux and FreeBSD If a separate mount point exists for tmp then the installer will verify and potentially remount the partition with the no exec option Additionally the installer will ensure that the sticky bit is set on the directory and that the other permissions are correct If imp is not mounted on a separate partition the installer will create a file system di
86. cripts updatedomainips INTERNAL updatefrontpage Updates FrontPage Scripts updatemysqlquota updatenow Updates scripts NOW updatephpconf Updates PHP configuration files updateuserdomains INTERNAL updateuserdomains2 INTERNAL userdirctl userps OLD usersscpcmd INTERNAL usersscpcmdi1 INTERNAL usersshcmd INTERNAL verify OLD verifyzone INTERNAL whichrpm INTERNAL whoowns Finds out who owns a domain whostmgrkey OLD wwwacct Creates an account wwwacct2 INTERNAL x OLD xaddonreport Reports the current addon scripts installed zoneexists INTERNAL 321 Index A Access username 197 Account Creation 73 Account Creation Limits 58 Account Functions Upgrade Downgrade 171 Account Functions 32 117 161 162 163 165 166 167 168 169 170 Account Functions 171 Account Functions 172 Account Functions 173 Account Functions 174 Account Functions 175 Account Functions 176 Account Functions 177 Account Functions 178 Account Functions 179 Account Functions 180 Account Functions 182 Account Functions 183 Account Functions 184 Account Functions 247 Account Functions Menu access 32 161 162 163 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 182 183 184 247 Account Functions Menu 32 Account Functions Menu 50 Account Functions Menu 161 Account Functions Menu 162 Account Functions Menu 163 Acc
87. ct AIM and Server Contact ICQ UIN fields 5 Enter the name of the default cPanel theme that you want to use in the Default cPanel Theme field Refer to Themes for more information about themes Server Configuration 6 Enter the name of the ethernet device that you are using in the Alternate Main Ethernet Device field if required You only need to do this if you are using an ethernet device that is not the first ethernet device on the machine 7 Enter the default home directory where new users accounts will be created and the prefix that matches other user partitions in the Default Home Directory and Home Directory Prefix fields 8 Enter the current hostname of your server in the Hostname field NOTE Your hostname should be a Fully Qualified Domain Name that will not be used elsewhere on the server You should never set your hostname to an name that is already used www ftp mail etc or to the name of an account on the server www domain com 9 Enter the ICQ password and UIN for whomever deals with system alerts in the ICQ Password and ICQ UIN fields 10 Enter the name of the type of Apache logs that you want to receive Two options are available combined All information is logged including referrers user agents and requested files access Only information about requested files is logged 11 Enter the lowest UID number to start from when creating accounts in the Minimum Uid field if required 12 Enter up to three nameserver names
88. ctly on a Linux server If you need to reinstall FrontPage extensions for an account uninstall the current extensions first before reinstalling To access the FrontPage Menu click on FrontPage on the main screen of your WebHost Manager interface NOTE cPanel does not encourage the use of FrontPage nor does it take responsibility for any of the things that FrontPage or any other Microsoft product does to your server 189 WebHost Manager User Manual Install FrontPage Extentions Overview FrontPage is an extremely popular web site design tool In order to support clients who use FrontPage you need to install FrontPage extensions on their site so that the FrontPage s quirks will work correctly on a Linux server Steps 1 To access the FrontPage Menu click on FrontPage on the main screen of your WebHost Manager interface 2 Click on Install FrontPage Extensions 3 Click on the required domain name or user name in the displayed lists 4 Click on Install Troubleshooting Try uninstalling extensions before installing them if you are having problems 190 FrontPage Install FrontPage Mail Extentions Overview Some clients may need FrontPage mail extensions installed This function will find all accounts that do not have any mail extensions installed and will install FrontPage mail extensions Steps 1 To access the FrontPage Menu click on FrontPage on the main screen of your WebHost Manager interface 2 C
89. d 194 Transfers 195 WebHost Manager User Manual Copy an account from another server with account password Overview You can quickly transfer one account from a WebHost Manager server if you have the username and password for that account You do not need the WebHost Manager password for the server you wish to transfer the account from Steps 1 To access the Transfers Menu click on Transfers on the main screen of your WebHost Manager interface 2 Click on Copy an account from another server with account password 3 Enter the IP address or domain name of the server to copy from in the Server to copy from field 4 Enter the username and password for the account in the Username to copy and User s password fields 5 Click on the Give new account an IP address tick box to give the transferred account its own dedicated IP address 6 Click on Setup Troubleshooting You can also transfer an account without the username and password Refer to Copy an account from another server for more information 196 Transfers Copy multiple accounts from an Alab nza server Overview This function allows you to copy multiple accounts from a server using Alab nza to your server running WebHost Manager Steps 1 To access the Transfers Menu click on Transfers on the main screen of your WebHost Manager interface 2 Click on Copy multiple accounts from an Alab nza server 3 Enter the IP address of the server you wish to copy
90. do not want to place a limit on any particular item 8 Enter the maximum bandwidth in megabytes allowed by the account in the Bandwidth Limit field 9 Click on the default cPanel theme for the account in the cpanel Theme field 10 If this is an IP account you can choose what available IP address is used from the IP Address drop down list 11 Click on the Create Troubleshooting You cannot create an account that already exists on the system If an account does not exist and WHM says it does make sure no entries of the old account are still in etc named conf or usr local apache conf httpd conf Also make sure that the old account s home directory does not exist 164 Account Functions Disable or Enable Demo Mode Overview You can use WebHost Manager s demo mode feature to turn any account into a demo account A demo account restricts a user s ability to alter files and folders but still appears to be fully functional Demo mode is usually used as a sales tool for prospective clients Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Disable or Enable Demo Mode 3 Click on the required domain or user name in the displayed list and click on Modify 4 Click on Enable to enable demo mode or click on Disable to disable demo mode Troubleshooting If a demo account is not secure enough for your needs you can edit a theme so as to ta
91. ds exim conf buildpostgrebsd dev Installs postgresql on FreeBSD buildpureftproot bupcp OLD chcpass Internal use checkallowoverride checkbadconf Checks usr local apache conf httpd conf for bad users checkbashshell checkbsdgroups Checks and repairs proftod ownership on FreeBSD checkccompiler Checks to make sure the C compiler works on your system checkdeadperlso checkerrorlogsafe checkfpkey Checks for the FrontPage suid key 311 WebHost Manager User Manual 312 checkgd Checks to see if GD is built checkgentoousers checkhttpd checkinterchange Internal use checklibssl Checks to make sure the proper libssl symlinks exist checklink checklog OLD checkmakeconf checkmaxclients Checks to see if apache has reached the maximum clients allowed checkoldperl Checks to see if the version of Perl on your system is old checkoldrpm checkrsync Checks to make sure rsync is up to date checksuexecpatch Checks to see if mailman has been patched for suexec checksuspendpages Checks to see if suspend pages are properly named checkswup OLD checkup2date Makes sure up2date is set up properly RedHat checkyum Makes sure yum is set up properly chkpaths Makes sure usr sbin chown has a symlink to bin chown chownpublichtmls Change ownership of all users web space to them which is useful for converting to suexec Files owned by nobody are deleted chpa
92. e ACL List 69 hostname 27 Choose 27 Choose 69 Chownpublichtmls 311 Chpass 311 CIDR 246 City 291 294 ClamAV 308 Class 246 Clean 311 Cleandns 311 Cleandns8 311 Cleanmd5 311 Cleanopenwebmail 311 Click Here Click 166 Click Here 166 Click Here 236 Click on Fetch 292 297 Clicking Click Here 166 Make Inactive Domains Active 178 PID 276 Clicking 137 Clicking 166 Clicking 178 Clicking 276 Click to fix 24 Clone cPanel Theme 207 Clone 207 Clone Create New Language 129 Clone Create 129 Cluster access 145 146 Cluster 145 Cluster 146 Commit 303 Company Division 291 294 Company Name 291 294 Compilers Tweak 43 Configips 311 Configuration File Rollback 136 Configure Backup 137 Configure ClamAV Scanner 308 Configure Cluster 145 Configure cPanel Cron Times 303 Configure cPsupport 306 Index Configure Statistic Process Time Schedule 18 Configure Support Request Submission 307 Configuring email 283 Configuring 41 42 43 44 45 145 Configuring 283 Connect localhost 45 Connect 45 Consisting RSA 291 Consisting 291 Contact cPanel net 25 Contact Manager 48 Continue 4 29 294 Control resellers 53 Control 53 Control Gameserver Limits 305 Converting suexec 311 Converting 311 Copy account 194 196 exim 124 RSA Private Key 294 Copy 124 Copy 194 Copy 196 Copy 197 Copy 199 Copy 294 Copy multiple accounts 197 199 Country 291 294 CPanel Management 53 CPanel News 284 CPanel RPMs 311 CPanel Theme Clone 207
93. e key and crt files for the domain into the available display spaces if they are currently on your server Otherwise copy and paste the key and crt files into the available display areas Note If you generated the certificate using WebHost Manager the certificate files will be available Refer to Generating an SSL certificate for more information 5 Click on Do it 297 WebHost Manager User Manual Reset cPanel WHM Certificate Overview You can reset the cPanel WHM certificate if required Steps 1 To access the SSL TLS Menu on the main screen of your WebHost Manager interface 2 Click on Reset CPanel WHM Certificate 3 Click on Generate a new Certificate 298 SSL TLS SSL Manager Overview The SSL Manager enables you to view and download currently available keys certificates and certificate request files This enables you to keep track of certificates that you have generated with WebHost Manager Steps 1 To access the SSL TLS Menu click on SSL TLS on the main screen of your WebHost Manager interface 2 Click on SSL Manager A 3 Click on the ZS button to view the text of a file or the 9 button to view the binary form of the file 299 Restart Services Overview You can restart any of the available services on the web server at any time You can restart the following services Mail Server Exim DNS Name Server BIND FTP Server ProFTPd SQL Server MySQL SSH Server OpenSSH HTTP We
94. e Packages Overview If you no longer wish to offer a certain account package you can delete it from your package list This will not affect customers who are currently using this package Steps 1 To access the Packages Menu click on Packages on the main screen of your WebHost Manager interface 2 Click on Delete Packages 3 Click on the package name you wish to delete and then click on kill Troubleshooting Deleting a package will not delete or modify accounts currently using that package 220 Packages Edit Packages Overview You can alter all aspects of a package whenever you need to change the package These changes will not affect accounts that were created with the changed package however it will affect new accounts using this package Steps 1 To access the Packages Menu click on Packages on the main screen of your WebHost Manager interface 2 Click on Edit Packages 3 Click on the required package and click on Edit 4 Alter the fields as required Refer to Packages for a description of each field 5 Click on Edit when you have finished editing the package 221 WebHost Manager User Manual Feature Manager Overview The Feature Manager enables you to control the functions that are available in your customer s cPanel You can create one or more feature lists each with their own functionality which you then can assign to each new customer when you create the account Steps 1 To access th
95. e Packages Menu click on Packages on the main screen of your WebHost Manager interface 2 Click on Feature Manager 3 Enter the name of the feature list that you need to add in the Feature List Name field and click on Add 4 Click on the required tick boxes to enable or disable various features 5 Click on Save when you have finished editing the feature list Troubleshooting Click Edit to edit a feature list or Delete to delete one 222 DNS Functions DNS Functions Overview The DNS Functions area manages all aspects of DNS from parking a domain to adding a DNS zone WARNING Modifying a site s DNS information may cause it to be unable to be seen for a short period of time and can cause it to not resolve at all To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 223 WebHost Manager User Manual Add a DNS Zone Overview A DNS zone is a part of your domain name but it may contain different DNS information For example if you added the DNS zone training business co nz to business co nz you could edit the properties of the training business co nz DNS zone to be whatever you wanted WARNING Do not add a DNS zone unless you know what you are doing Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Add a DNS Zone 3 Enter the IP address or domain name of the DNS zone i
96. e accounts that they own Steps 1 Check the box next to this option to enable it 79 WebHost Manager User Manual Enabling Disabling FrontPage Extensions Overview Enabling this feature will allow the reseller to enable or disable FrontPage extensions on their accounts FrontPage extensions allow users to publish their site directly from the FrontPage program Steps 1 Check the box next to this option to enable it 80 Resellers Enabling Disabling Subdomains Overview Enabling this feature will allow the reseller to create accounts that have subdomains or specify that an account cannot have subdomains Steps 1 Check the box next to this option to enable it 81 WebHost Manager User Manual Password Modification Overview Enabling this feature will allow accounts that the reseller creates to be able to change their main login password Steps 1 Check the box next to this option to enable it 82 Resellers Quota Modification Overview Enabling this feature will allow the reseller to modify an account s disk space quota after it has been created WARNING If you do not limit the amount of resources a reseller can use using Resource Limits they will be able to modify accounts to use more disk space than provided in their packages This means that they can use more disk space than what you have limited them to by setting what and how many accounts they can create Steps 1 Check the box next t
97. e area deals with installing and updating server and system software on your server Updating software is important as it can fix security holes and other bugs that may cause averse effects to your system To access the Software Menu click on Software on the main screen of your WebHost Manager interface 257 WebHost Manager User Manual Update Apache Overview You can upgrade Apache by using this interface The options checked on your screen reflect the default options and not the currently active ones Dynamic modules that were previously compiled into Apache will not be removed If you wish to remove any Apache module you should remove it from httpd conf and restart Apache Steps 1 To access the Software Menu click on Software on the main screen of your WebHost Manager interface 2 Click on Update Apache 3 Select any options you require Apache to be compiled with by selecting the check box next to the option you need 4 Click on Start Build Troubleshooting If you have installed third party modules that are not listed below you will probably need to recompile them after Apache is rebuilt You may experience an unusable Apache that produces segmentation faults until the old modules are recompiled or removed 258 Software Check Repair a Perl Script Overview This feature will check a Perl script for modules that are missing from the server and attempt to install them as needed Steps 1 To access the
98. ebHost Manager enables you to list all subdomains on your server This function will display all subdomains and parked domains sorted by domain name Steps 1 To access the Account Information Menu click on Account Information on the main screen of your WebHost Manager interface 2 Click on List Subdomains 3 A list of subdomains and parked domains sorted by domain name will be displayed 157 WebHost Manager User Manual List Suspended Accounts Overview This function allows you to list all the accounts that have been suspended on your server Steps 1 To access the Account Information Menu click on Account Information on the main screen of your WebHost Manager interface 2 Click on List Suspended Accounts Troubleshooting If you do not see an account here that you believe should be suspended use the Suspend an Account function to suspend it 158 Account Information Show Accounts over Quota Overview This function allows you to list all of the accounts on your server that have exceeded their disk space quota Steps 1 To access the Account Information Menu click on Account Information on the main screen of your WebHost Manager interface 2 Click on Show Accounts over Quota 3 The list of accounts that have exceeded their disk space quota will now appear 159 WebHost Manager User Manual View bandwidth usage Overview This function allows you to view the total amount of bandwidth used
99. ect the reseller account which owns the accountyou wish to change ownership of from the drop box next to Select a Reseller and click on Change Ownership of an account 3 Select the account you wish to change the ownership of and click on Change 4 Select the new owner of the account from the drop box and click on Ok Troubleshooting You can only use this function to change what reseller owns an account not the specific account s owner That must be changed under Account Functions in WebHost Manager 117 WebHost Manager User Manual Show Reseller Accounts Overview The Show Reseller Accounts function displays a list of reseller and non reseller accounts on your server Steps 1 To access the Resellers Menu click on Resellers on the left side of your WebHost Manager interface 2 Click on Show Reseller Accounts 3 A list of reseller labeled Resold and non reseller labeled Non Resold accounts is now displayed 118 Service Configuration Bandmin Password Overview This function allows you to change the Bandmin Password for a specific user Steps 1 To access the Service Configuration Menu click on Service Configuration on the main screen of your WebHost Manager interface 2 Click on Bandmin Password 3 Enter the username of the user you wish to switch the password of in the blank field below Username 4 Enter the new password for the user you wish to switch the password of in the blank field below Passw
100. ed 172 TOUS aa aaa aa aa Aaaa aeaa AAAA AEA CAAA aeaea airaa 172 Quota deele EE 173 BEKENNEN a at 173 EE 173 Trouble O Isaacs 173 Download a Raw Apache Log 174 A ee Pass rey Me ou cowed aun caviaued E T AERE 174 EREECHEN 174 Download a Raw Ftp Log 175 e 175 A A T 175 reelle ee 176 SEENEN 176 ips ita 176 TOUBIGS MOOUMG EE 176 Reset Package Bandwidth een 177 EREM 177 EE 177 Show Active and Inactive Accounts 178 COVGIVICW ee 178 SIEDS aein e a e A 178 A 179 OVES Wa nece ii ds oa eea baste ey 179 WebHost Manager User Manual SEA 179 Suspending or Unsuspending Accounts 180 OO 180 SE EE 180 Troubleshooting KEE 180 Terminate E TT EE 182 EEN Fh re ib ots Sates setae eege Eer 182 EE 182 Troubleshooting EE 182 Unsuspend Bandwidth Evceederg unn 183 CVGIVIGW lisos 183 TEE e ebe ee 183 Upgrade Downgrade an Account c cccccccccccnnncnanoccnonnnnconnnnnnnnnncnnnnnncnnnnnnnnnnnnnos 184 COV OD VICI ee EE 184 EE 184 Multi Account Funchons 185 Change Multiple Sites IP Addresses oooocccccnnnccccccccncccconnnnnanancncnnnnncnanannns 185 Ee 185 SEENEN 185 Modify Upgrade Multiple Accounts 186 A 186 EE 186 Terminate Multiple Accounts een 187 OVGIVIGW AL aoe a ASIAN a E 187 SE 187 POI agermen aen a a a a a aaa a aae kets a aaa ciate 189 tellt ee 189 Install FrontPage Extentions en 190 EIERE 190 A E E T A E AE 190 A aaea aa aa aaea Saa araona Sa 190 Install FrontPage Mail Extentions ccccecceeeeeeeeeeeeencee
101. eeeeeeeeeeeeeetneeeeeeeees 191 e 191 SEI enee 191 Uninstall GrontPade Ee 192 KEE 192 iPods dd 192 Brel lee ele EE 192 BEE 193 OE gel pts el po peeee eee eee o ento 193 Copy an account from another Server cooocccccccccccnnccaooccnonnnccnnnnanannnonnnnnnncnnnannns 194 OIM EES 194 EE 194 THOUDIGSHO lisina sastre 194 Copy an account from another server with account password ccccccccnnnnnn 196 OVENIEW ii iii 196 Table Of Contents EE eege ee 196 TOUTS SOO BING EG 196 Copy multiple accounts from an Alab nza server 197 OVA E E IA AA A AER 197 o ce 197 Trouble noO IN si iio 198 Copy multiple accounts from another server 199 OVEIVIGW ech A DoS 199 A Come A eg 199 Notarias 199 Belle neen EE 200 Review Copied Accounts AEN 201 EEN 201 EE 201 er 203 He 203 VW ss a cS Eege 203 Addon WebHost Manager WHM Themes 204 KEEN Ee Eet 204 EE 204 Addon fe GE CR ET 205 COVEIVIOW ee 205 A enh neh ee se a ce ete ee ake reg cate eset sede 205 Change WHM e En 206 DISIA A edd 206 IPod incoada 206 Clone a cPanel ThemMeE aislar diia 207 SIA Wi aaa UA AAA 207 A E 207 Delete a cPanel TEME EE 208 OEM ina aa r EE 208 A 208 Download a WHM Themeball nano nonananoninos 209 SN A ee Ee Ee 209 EE 209 Download a cPanel brell Ae de 210 EEN eege erte 210 S Ee 210 Install a New WHM Theme 211 E TEE 211 EE 211 Install a New cPanel EE 212 DEA EA Wa aa 212 A A Alabeied atts 212 List Installed WHM TEE 213 EECHER 213 xi WebHost Man
102. eller to modify accounts that they own WARNING This will allow resellers to set account details even if they are prohibited by other settings in the Reseller Center For example if you deny the reseller the ability to create accounts with Shell Access they can add Shell Access by modifying the account Steps 1 Check the box next to this option to enable it 74 Resellers Account Suspension Overview This feature allows a reseller to suspend any accounts that they own Steps 1 Check the box next to this option to enable it 75 WebHost Manager User Manual Account Termination Overview This feature allows a reseller to terminate any accounts that they own Steps 1 Check the box next to this option to enable it 76 Resellers Account Upgrades Overview This feature allows a reseller to upgrade or downgrade an account by changing the package that the account uses Steps 1 Check the box next to this option to enable it 77 WebHost Manager User Manual Bandwidth Limiting Modification Overview This feature allows the reseller to modify the bandwidth limit for any accounts they own NOTE This means that the reseller can bypass account creation limits unless you have set resource usage limits for the reseller Steps 1 Check the box next to this option to enable it 78 Resellers Edit MX Entries Overview This feature allows the reseller to edit the MX mail exchanger entries for any of th
103. en creating modifying accounts make sure the button next to Restrict ips is selected 4 To give the reseller access to certain IPs check the boxes next to the IP addresses you wish the reseller to be able to use 115 WebHost Manager User Manual Manage Main Shared Ipless Ip Overview This function allows you to change what IP address the reseller will use when creating shared ipless accounts Please note the information about FTP accounts in WebHost Manager when using this function Steps 1 To access the Reseller Center click on the words Reseller Center below the icon on the main screen of your WebHost Manager interface 2 Select the account you wish to change the main shared IP for from the drop box next to Select a Reseller and click on Manage Main Shared Ipless IP 3 Use the drop box to select the IP address that you wish the reseller to use when creating shared ipless accounts 4 Click on Save to save the new IP address settings 116 Resellers Change Ownership of an account Overview You can use this function to change what reseller owns a specific account This can be used to transfer accounts between resellers transfer an account owned by root to a reseller or make the root account own an account that was previously owned by a reseller Steps 1 To access the Reseller Center click on the words Reseller Center below the icon on the main screen of your WebHost Manager interface 2 Sel
104. end all of the resellers accounts in case they do not pay Steps 1 To access the Reseller Center click on the words Reseller Center below the EN icon on the main screen of your WebHost Manager interface 2 Select the account you wish to view statistics for from the drop box next to Select a Reseller and click on View Usage Stats NOTE A screen will appear with the usage statistics for all of the resellers accounts Scroll down to see all of their accounts statistics 3 To suspend terminate or unsuspend all of the resellers accounts click on the name of the function you wish to use NOTE You can uncheck the box next to the function s name in order to not perform this function on the reseller s main account When terminating all the resellers accounts you must copy the phrase shown into the field above the button for terminating their accounts 113 WebHost Manager User Manual 114 Resellers Manage IP Delegation Overview This function allows you to control what ip addresses the reseller can use when creating or modifying accounts Steps 1 To access the Reseller Center click on the words Reseller Center below the EN icon on the main screen of your WebHost Manager interface 2 Select the account you wish to limit the IP addresses available for account creation for from the drop box next to Select a Reseller and click on Manage IP Delegation 3 To restrict what IP addresses the reseller can use wh
105. endencies tick box if you want WebHost Manager to ignore any dependencies that may occur during installation 5 Click on the Force Install tick box if you are reinstalling a package 6 Click on Install 261 WebHost Manager User Manual Rebuild RPM Database Overview The database that keeps track of your RPM Red Hat Package Manager installations can become corrupt You should only perform this function when technical support advises you that it is the correct course of action Steps 1 To access the Software Menu click on Software on the main screen of your WebHost Manager interface 2 Click on Rebuild RPM Database 3 Click on Ok NOTE This procedure may take 1 30 minutes depending on the speed of your machine 262 Software Update Backend Scripts Overview WebHost Manager provides you with the ability to update your server system software or backend scripts at any time When activated WebHost Manager will compare the current server and system software and backend scripts against its list of upgrades kept on its upgrade server and upgrades any older versions automatically Steps 1 To access the Software Menu click on Software on the main screen of your WebHost Manager interface 2 Click on Update Backend Scripts 3 A software status list is now displayed with any updates performed if any 263 WebHost Manager User Manual Update Server Software Overview WebHost Manager provides you with t
106. enu click on Add ons on the main screen of your WebHost Manager interface 2 Click on Configure cPsupport 3 To allow a user to install cPsupport click on the user s name and then click on Add 4 To remove a user s privileges to install cPsupport click on the user s name and then click on Remove Troubleshooting You can allow all users to install cPsupport by clicking on Add All To remove all privileged users click on Remove All 306 Add ons Configure Support Request Submission Overview This function allows you to configure where support requests that are submitted through cPanel will go and how they will appear Steps 1 To access the Add ons Menu click on Add ons on the main screen of your WebHost Manager interface 2 Click on Configure Support Request Submission 3 Here you can select where a support request will be sent by email whether or not a support request will direct the user to a web site or to disable support requests all together 4 After you have selected which method to use and which options to use with it click on Save Troubleshooting Make sure that support requests are submitted to a valid email address or redirected to a valid URL 307 WebHost Manager User Manual Configure ClamAV Scanner Overview ClamAV is an anti virus toolkit for UNIX based operating system It can detect over 39000 viruses worms and trojans This feature allows you to configure the level of virus s
107. erface WebHost Manager User Manual Logging on for the first time Overview When you log on to WebHost Manager for the first time you need to set up the basic settings on your server After you have completed these initial steps you can log into WebHost Manager normally Refer to Logging on for more information Steps 1 Enter the address of your WebHost Manager in your web browser The address needs to be in the form of http www yourdomain com 2086 or https www yourdomain com 2087 2 Enter your user name root and password the root password of the server in the User Name and Password fields 3 Click on OK 4 Click on Next in the first page 5 Read the legal agreement and click on the Agree or Disagree button 6 Enter the primary IP address BIND version and IP address of the master cluster server optional in the Primary IP Address BIND Version and Master Cluster Server fields 7 Enter your administrator s contact details in the Server Contact s AIM AOL Instant Messenger Server Contact s Email Address and Server Contact s Pager Address fields Installation Note Entering ICQ contact details in the available field does not currently work due to changes in the ICQ protocol 8 Enter the name of the default cPanel theme that you want to use in the Default cPanel Theme field The two standard themes that are automatically installed with cPanel are default and iconic Refer to Themes for more information about
108. ers 274 Gentomcatlist 311 Gethomedir 311 Getpasswd 311 Getremotecpmove 311 Give IP 140 Global 102 Global cPanel News 284 Global WHM News 284 Grab Account List 197 199 Grabemails 311 Grabhttp 311 Graceful Server Reboot 148 149 Graphic User Interface 203 Group Add 43 Group 43 Guardservices 274 Guess Attempt 166 Guess 166 GUI 203 Guided 311 H Hackcheck 311 Hard Drive 254 Highlight Packages 310 Home Directory Prefix 4 10 Horde Webmail 19 Horde webmail application Enables 19 Horde webmail application 19 Host POP3 19 Host 19 Host 291 Hostname change 27 choose 27 Hostname 4 10 Hostname 27 Hostname 225 Hostnames 27 225 Hotmail com 19 HTML paste 170 284 HTML 127 132 HTML 170 HTML 284 HTTP 231 311 HTTP Web Server 301 Httpd 124 Httpd conf 135 136 258 311 Httpd conf button 136 HTTPreq pm 311 Https 4 7 297 l Icpanel 311 ICQ Enter 10 Index Entering 4 ICQ 4 ICQ 10 ICQ Password 10 ICQ UIN 10 ID 120 IDE 311 IDs 120 Ignore Dependencies 261 ImageMagick 25 Images text 282 IMAP Server 301 Inactive Accounts 178 Includes config 137 Includes MySQL 137 Including Apache 137 nameservers 9 Including 9 Including 137 Incremental Backup 137 Index html file place 179 Index html file 179 Indicates 19 Infomation 260 Initoyteslog 311 Initfpsuexec 311 Initial Quota Setup 14 Initquotas 311 Initssihtipd 311 Initsuexec 311 Innovation org nz business org nz 231 Innovation org nz 231 Inserts email subd
109. erver INTERNAL restartsrv_httpd Restart httpd restartsrv_imap Restart impad restartsrv_inetd Restart inetd restartsrv_interchange Restart Interchange Shopping Cart restartsrv_melange Restart melange chat restartsrv_mysql Restart mysqld restartsrv_named Restart named restartsrv_postgres Restart postgresql restartsrv_postgresql Restart postgresql restartsrv_proftpd Restart proftpd restartsrv_pureftpd Restart pure ftpd restartsrv_spamd Restart spamd restartsrv_sshd Restart sshd restartsrv_syslogd Restart syslogd restartsrv_tomcat Restart tomcat restartsrv_xinetd Restart xinetd restoremail Restores a user s mail restorepkg reswhostmgr Restart whostmgr rhlupdate OLD rpmpreinstall INTERNAL rpmup Upgrade redhat mandrake errata security remup2 INTERNAL remup3 INTERNAL rrdtoolinstall Installs RRD Tool rscpmd runlogsnow OLD runstatsonce Runs statistics should be used from the crontab runweblogs Run analog webalizer etc for a user ruserssscpcmd INTERNAL safeperlinstaller Installs perl safely safeup2date Runs up2date safely safeyum Runs yum safely scpcmd INTERNAL searchbadgroups searchreplace NOT USED secureit Remove unnecessary suid binaries securemysq Attempts to secure the MySQL configuration securetmp Adds securetmp to system startup 319 WebHost Manager User Manual 320 selinux_custom
110. es already installed You can choose which language file you want to use for your customers at any time Steps 1 To access the Languages Menu click on Languages on the main screen of your WebHost Manager interface 2 Click on Additional Language Configuration 3 Click on the required language from the drop down list for each script 4 Click on Save 128 Languages Clone Create a New Language Overview In order to create a new language file you need to clone or copy one of the existing language files You can then download the file for manual editing refer to Downloading a language file or edit the file online refer to Editing a language file Steps 1 To access the Languages Menu click on Languages on the main screen of your WebHost Manager interface 2 Click on Clone Create a New Language 3 Click on the language file that you want to clone 4 Enter the name for the language file in the Please enter a name for the new language field and click on Do It 5 You can now download the file for manual editing refer to Downloading a language file or edit the file online refer to Editing a language file 129 WebHost Manager User Manual Delete a Language File Overview If you no longer need to use a specific language file this function allows you to remove it from your server Make sure that no users are using the language file before you delete it or they will be unable to use the language Steps 1
111. ew all the accounts that have been recently copied to or from your server Steps 1 To access the Transfers Menu click on Transfers on the main screen of your WebHost Manager interface 2 Click on Review Copied Accounts 3 A list of all of the accounts that were recently transferred to or from your server will appear 4 Click on View Log next to an account to get more information about the transfer 201 Themes Themes Overview Themes are the GUI Graphic User Interface of WebHost Manager and cPanel They control the look and feel of these applications Both WebHost Manager and cPanel can have their own distinct themes which can range from a change of background color and logo such as the default WebHost Manager themes right through to a complete re write of what the application looks like and how to use it Several companies have designed their own custom themes for cPanel which are completely different from the default and iconic themes that come with the software These changes are usually made for branding and usability purposes To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 203 WebHost Manager User Manual Addon WebHost Manager WHM Themes Overview You can install and update WebHost Manager WHM themes that are not automatically installed with WebHost Manager These will automatically update each time you update WebHost Manager Steps 1 To access
112. face 2 Select the account you wish to remove reseller privileges from from the drop box below Remove Reseller Privileges 3 Click Ok to remove the account s reseller privileges NOTE The following will appear except user will be the reseller s username Removed reseller user 52 Resellers Edit reseller priveleges or nameservers Edit reseller privileges or nameservers Overview You can use this function to modify the abilities that a reseller has or to change the nameservers that the resellers accounts will be set up with This function allows you to control the resellers access to create types of accounts the amount of diskspace and bandwidth they can use and more It is important to make sure that the resellers privileges are set up properly to control their access to the server and ability to use server resources Steps 1 To access the Reseller Center click on the words Reseller Center below the EN icon on the main screen of your WebHost Manager interface 2 Select the account you wish to modify the privileges for from the drop box next to Select a Reseller 3 Click on Edit Privileges Nameservers below the TA icon 4 Select the options and limits that you wish to give the reseller from the page that appears To learn about a reseller option or limit click on that option below Account Creation Limits Limit the amount of accounts user can create by number to accounts Limit account creation to pre assig
113. failed spamassassin update fixsubconf fixsubdomainlogs Run if subdomain logs don t show up in cPanel fixsuexeccgiscripts Fix CGI scripts that are broken after suexec installed fixtrojans NOT USED fixvaliases Fix permisions on valiases fixwebalizer Repair a Webalizer that has stopped updating fixwebmail OLD Scripts fixwwwdir OLD fp3 Updates the fpexe3 patch fpanonuserpatch Updates FrontPage extensions to include the anonymous user patch fp auth fpbtr OLD fpsuexec INTERNAL fpsuexec2 INTERNAL fpsuexec3 INTERNAL fpupgrade INTERNAL ftocheck Checks for FTPSSL ftpfetch INTERNAL ftpput INTERNAL ftpquaotacheck Runs quota checking for all ftp users ftpsfetch INTERNAL ftpup Updates your ftp server ftpupdate INTERNAL fullhordereset Resets Horde and displays the current Horde password futexfix Fixes problesm with futex futexstartup Starts futex gccs Installs gcc 3 3 3 gencrt Generate a crt and csr file gencrt2 NOT USED gentomcatlist INTERNAL gentooportsup gethomedir INTERNAL getpasswd INTERNAL getremotecpmove INTERNAL getromfor grabemails INTERNAL grabhttp INTERNAL grabhttp2 INTERNAL grabmysalprivs INTERNAL grpck Checks to see if grpck is working properly hackcheck INTERNAL hdparmify Enable dma irq 32bit HD access which speeds up IDE drives hdparmon Turns on hd
114. fers Menu 196 Transfers Menu 197 Transfers Menu 199 Transfers Menu 201 Trojan Horses Scan 38 Trojan Horses 31 Trojan Horses 38 Trojan Horses 311 Trojans 308 Trust reseller 104 Trust 104 Trust Relationship With Establish 230 Trust Relationship With 230 Trustme 311 Turn account into 87 Turn 87 Turn 137 Turn 311 Turn on suexec 311 Tweak Security 40 41 42 43 44 45 Index Tweak Settings Refer 124 Tweak Settings 19 Tweak Settings 124 Type Apache 4 10 IP 145 username 143 Type 4 Type 10 Type 143 Type 145 U Uf 311 UID 10 274 UIN 10 Unblock IP 311 Unblock 311 Unblockip 311 Unbootable 14 Uncheck 113 Uninstall FrontPage 192 Uninstall 189 Uninstall 192 Uninstall 280 Uninstall 281 Uninstall addonupdates 280 Uninstall FrontPage Extensions 192 Uninstall FrontPage Extentions 192 Uninstalling cPanel 1 Uninstalling 1 UNIX toolkit 308 UNIX 308 Unix based 172 Unlimited Diskspace 97 Unlimited Features 98 Unlimitnamed 311 Unmounts 137 Unreserve 252 Unsetupfp4 311 Unslavenamedconf 311 Unsuspend 349 WebHost Manager User Manual UnSuspend button 180 Unsuspend 113 178 Unsuspend 180 Unsuspend 183 Unsuspend 311 Unsuspend Bandwidth Exceeders 183 UnSuspend button unsuspend 180 UnSuspend button 180 Unsuspendacct 31 1 Unsuspending 180 Unsuspending Accounts 180 Unsymlink 311 Untar 1 Upcp wish 303 Upcp 303 Upcp 311 Update All Installs 310 Update Apache 258 Update Backend Scripts 263 Update
115. he ability to update your server system software or backend scripts at any time When activated WebHost Manager will compare the current server and system software and backend scripts against its list of upgrades kept on its upgrade server and upgrades any older versions automatically Steps 1 To access the Software Menu click on Software on the main screen of your WebHost Manager interface 2 Click on Update Server Software 3 A software status list is now displayed with any updates performed if any 264 Software Update System Software Overview WebHost Manager provides you with the ability to update your server system software or backend scripts at any time When activated WebHost Manager will compare the current server and system software and backend scripts against its list of upgrades kept on its upgrade server and upgrades any older versions automatically Steps 1 To access the Software Menu click on Software on the main screen of your WebHost Manager interface 2 Click on Update System Software 3 A software status list is now displayed with any updates performed if any 265 Email Email The Email area allows you troubleshoot problematic email addresses manage your mail queue and view email statistics for your server To access the Email Menu click on Email on the main screen of your WebHost Manager interface 267 WebHost Manager User Manual Manage Mail Queue Overview The Exim
116. he packages that the reseller creates are owned by the reseller The reseller can only delete packages they own Steps 1 Check the box next to this option to enable it 94 Resellers Allow Package Edits Overview This feature allows a reseller to edit any packages that they own This means that they can change the features disk space bandwidth and more for all of the packages that they own Steps 1 Check the box next to this option to enable it 95 WebHost Manager User Manual Privileges Allow Creation of Packages with Shell Access Overview This feature allows the reseller to create packages that give Shell Access to accounts WARNING This means that a reseller can give someone Shell Access who you may not approve to have direct access to your server Steps 1 Check the box next to this option to enable it 96 Resellers Allow Creation of Packages with Unlimited Diskspace Overview This feature allows the reseller to create packages that give an account unlimited disk space Unless you have limited the reseller to a specific amount of disk space this feature can be harmful as it will allow the reseller to use all of your server s empty disk space Steps 1 Check the box next to this option to enable it 97 WebHost Manager User Manual Allow Creation of Packages with Unlimited Features Overview This feature allows the reseller to create packages which give an account unlimited features T
117. heck the box next to Limit account creation to pre assigned packages to enable this feature 2 Set the packages that you wish the reseller to be able to use under Account Limits 60 Resellers Limit the amount of each package that a user can create Overview This feature allows you to limit the amount of accounts that a reseller can create with each package that they are allowed to use Steps 1 Check the box next to Limit the amount of each package that a user can create to enable this function 2 Set the number of accounts that the reseller can create with each package under Account Limits 61 WebHost Manager User Manual Limit Accounts that a user can create by Resource Usage Overview This feature allows you to limit the reseller to creating accounts with a certain total amount of diskspace usage and bandwidth usage All of the accounts that the reseller creates cannot use more bandwidth or disk space than the limits set by using this feature NOTE This only includes space and bandwidth used by the reseller s account if the reseller owns their own account Steps 1 Check the box next to Limit Accounts that cptest can create by Resource Usage to enable this feature 2 Set the amount of resources the reseller is allowed to use under Resource Usage Limits 62 Resellers Account Limits Overview Account Limits allow you to limit the number of accounts a reseller can create and limit the packages that a
118. hemes on the main screen of your WebHost Manager interface 2 Click on Clone a cPanel Theme 3 Click on the link associated with the theme that you want to clone 4 Enter the name for the new theme in the available field 5 Click on Do it 207 WebHost Manager User Manual Delete a cPanel Theme Overview You can delete a cPanel theme when it is no longer required Make sure that no users are using this theme before you delete it NOTE If any users have themes that are automatically updated they will reappear on this list To successfully delete these themes you need to remove the following script scripts postupcp Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on Delete a cPanel Theme 3 Click on the link to the theme that you want to delete 208 Themes Download a WHM Themeball Overview You can download installed themes for WHM as a themeball A themeball is a tarred group of all the files required for a theme You can use this to brand the downloaded theme with your company s logo or use it as an example of how to create a brand new theme Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on Download a WHM Themeball 3 Click on the link to the theme that you want to download 4 Save the themeball to a specific location 209 WebHost Manager User Manual Download
119. his means that a reseller can create an account with unlimited ftp accounts mail accounts etc Steps 1 Check the box next to this option to enable it 98 Resellers Allow Creation of Packages with a Dedicated IP Overview This feature allows the reseller to create packages that have a dedicated IP address Steps 1 Check the box next to this option to enable it 99 WebHost Manager User Manual Allow creation of packages with Addon Domains Overview This feature allows the reseller to create packages that let the user create addon domains for their account Steps 1 Check the box next to this option to enable it 100 Resellers Allow creation of packages with Parked Domains Overview This feature allows the reseller to create packages that let the user create parked domains for their account Steps 1 Check the box next to this option to enable it 101 WebHost Manager User Manual Disallow creation of accounts with packages that are not global or not owned by this user Overview This feature prevents the reseller from using packages that are not set to be used universally or are not owned by the reseller NOTE This will need to be enabled to limit the reseller to using only their own packages if you do not specify which packages the reseller can use Steps 1 Check the box next to this option to enable it 102 Resellers Never allow creation of accounts with Shell Access Overview Ena
120. ields 9 Click on the type of certificate that you want to purchase from the Certificate Type drop down list The current price list is available underneath the form 294 Web SSL TLS 10 Click on the Standard Trust Logo and or Credit Card Trust Logo tick boxes as required 11 Click on the radio button for the number of servers you want and the number of years for which you want the certificate to be valid 12 Enter the password for the certificate owner in the Challenge Password field 13 Click on Continue 14 Copy the RSA Private Key and Certificate Request values to a separate file for safe keeping 15 Click on Continue 16 Pay the online vendor for the certificate that you have ordered 295 SSL TLS Change cPanel WHM Certificate Overview WebHost Manager enables you to change your cPanel and WebHost Manager certificate automatically without having to manually find and replace the certificate files Refer to Generating an SSL certificate for more information about generating a certificate NOTE The cPanel certificate is used in the https www yourdomain com 2083 address and the WebHost Manager certificate is used in the https www yourdomain com 2087 address Steps 1 To access the SSL TLS Menu click on SSL TLS on the main screen of your WebHost Manager interface 2 Click on Change CPanel WHM Certificate 3 Enter the domain for the certificate in the Domain this CRT is for field 4 Click on Fetch to paste th
121. in order of messages sent through relaying 4 Click on a user or domain name to see where the messages are being relayed to 272 System Health System Health Overview WebHost Manager can display a variety of system information that indicates the current health of the system Current Disk Usage Displays the current amount of disk space being used on each hard drive and partition Current CPU Usage Displays the current CPU usage divided by process More information about each process is available by clicking on each process s PID Process ID Current Running Processes Displays all currently running processes and their location To access the System Health Menu click on System Health on the main screen of your WebHost Manager interface 273 WebHost Manager User Manual Background Process Killer Overview You can set WebHost Manager to automatically detect and kill any one of the following processes if a process is killed you will be emailed with information about that process BitchX bnc eggdrop generic sniffers guardservices ircd psyBNC ptlink services It is recommended that you do not allow any of these processes to run on your servers You can also add trusted users who will not have these processes killed Steps 1 To access the System Health Menu click on System Health on the main screen of your WebHost Manager interface 2 Click on Background Process Killer 3 Click on the tick
122. in the Primary Nameserver Secondary Nameserver and Third Nameserver fields The Primary Nameserver and Secondary Nameserver fields are mandatory 11 WebHost Manager User Manual Choose whether you want users to have CGI access in the CGI Script Alias field y Yes n no 13 Enter the IP address of the master nameserver in the Master Nameserver field if required WARNING This will turn your server into a slave server if this option is enabled It is advisable to establish a key trust relationship with the master nameserver after enabling this option Refer to Establishing a trust relationship for more information 14 Enter the server administrator s contact details in the Server Contact E Mail Address and Server Contact Pager Address fields 15 Enter the IP address of the master cluster server in the Master Cluster Server field if required 16 Click on Save 12 Server Configuration Change Root Password Overview You should change your server root password occasionally to maximize your site security You should always change this password if you think someone else has access to your WebHost Manager account NOTE Do not give out your root password to anyone that does not absolutely need it If you are to give out your route password to cPanel or other staff please verify their e mail address before you give them the password Steps 1 To access the Server Configuration Menu click on Server Configuration on the
123. ke out all the links to buttons that perform functions in the account 165 WebHost Manager User Manual Email All Users Overview WebHost Manager enables you to send an email to all users on your server at any time By default this email only goes to direct account holders but you can specify that the email should be sent to all reseller accounts as well Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Email all users 3 Click on the Click Here to Attempt to Guess link at the top of the window to have WebHost Manager guess the e mail addresses of accounts that have not entered an email address if required 4 Enter the name email address and subject of the email in the From Name From Email and Subject fields 5 Enter the body of the email in the main blank field 6 Click on the Send Email to Reseller s Customers tick box if you want to send this email to your resellers clients as well as your own clients 7 Click on Send 166 Account Functions Install Serviets Overview This function allows you to install Tomcat on a specific hosting account For more information about Tomcat please see Apache Tomcat Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Install Servlets 3 Select the user name or domain name you wish to install
124. leshooting Most third party themes or skins do not have the ability to change based on language files Please contact the creator of your theme for more information 132 Languages Upload a Language File Overview You can upload a new language file once you have finished altering a downloaded file refer to Downloading a lanquage file for more information Steps 1 To access the Languages Menu click on Languages on the main screen of your WebHost Manager interface 2 Click on Upload a Language File 3 Use the Browse button to select the language file that you want to upload This can be any plain text file 4 Click on Upload 133 Backup Backup The Backup area deals with configuring and restoring backup files and versions of key files such as httpd conf To access the Backup Menu click on Backup on the main screen of your WebHost Manager interface NOTE It is very important to backup your accounts and key files frequently so that if something happens to your server you will be able to restore it and fix the problem with very little downtime 135 WebHost Manager User Manual Configuration File Rollback Overview WebHost Manager automatically saves a backup version of the following three files whenever they are changed e httpd conf e named conf e proftpd conf You can revert to any of the previously saved versions whenever required The restored version becomes the latest version and does n
125. lick on Add ons on the main screen of your WebHost Manager interface 2 Click on Addon Script Manager 3 To locate a script click on Find Installed 4 To Install or update a script click on Update All Installs Troubleshooting To find any outdated installs click on Highlight Packages that have outdated installations 310 Scripts Overview WebHost Manager has a large number of predefined scripts available in the scripts folder The available scripts are as follows adddns Adds a DNS zone addfpmail Add frontpage mail extensions to all domains without them addfpmail2 Add frontpage mail extensions to all domains without them addnetmaskips Add the netmask 255 255 255 0 to all IPs that have no netmask addnobodygrp Adds the gorup nobody and activates security addpop Add a Pop Account addservlets Add JSP support to an account requires tomcat addstatus Internal use never called by user adduser Add a user to the system admin Run WHM Lite apachelimits Add rlimits to Apache bandwidth OLD betaexim Installs the latest version of exim biglogcheck looks for logs nearing 2 gigabytes in size bitstest bsdcryptoinstall Installs crypto on FreeBSD bsdldconfig Configures the proper lib directories in FreeBSD bsdpkgpingtest Tests the connection speed for downloading FreeBSD packages buildbsdexpect Install expect on FreeBSD builddomainaddr OLD buildeximconf Rebuil
126. lick on Edit a DNS Zone 3 Enter the DNS zone that you want to edit in the Zone to Edit field and click on Do it 4 Alter the DNS fields as you require and click on Save when you have finished 227 WebHost Manager User Manual Edit an MX Entry Overview WebHost Manager enables you to alter MX Mail Exchange Record Entries at any time By altering an MX Entry you can point the email for a particular domain to another mail server if required Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Edit an MX Entry 3 Click on the required domain in the list and click on Edit 4 Enter the new domain that e mail will be sent to and click on Save 228 DNS Functions Edit Zone Templates Overview The Zone Template Editor will allow you to edit the default zones that are used when creating DNS entries Unless you have a custom setup you do not need to edit these Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Edit Zone Templates 3 Click on the type of editing you require 4 Edit the zone template in the field that appears 5 Click on Save 229 WebHost Manager User Manual Establish A Trust Relationship With a Primary Nameserver Overview You can establish a master primary nameserver relationship at your server setup level Refer to Editing you
127. lick on Install FrontPage Mail Extensions 3 A status list of the search and installation process will be displayed 191 WebHost Manager User Manual Uninstall FrontPage Extentions Overview If FrontPage is not working on a site or you are no longer using FrontPage ona site you should uninstall the FrontPage extensions on that site Steps 1 To access the FrontPage Menu click on FrontPage on the main screen of your WebHost Manager interface 2 Click on Uninstall FrontPage Extensions 3 Click on the required domain name or user name in the displayed lists 4 Click on Uninstall Troubleshooting Try uninstalling extensions before installing them if you are having problems 192 Transfers Transfers Assuming you are running WebHost Manager on two servers you can move domains from one server to another You can also do special transfers with certain other software programs You can do these transfers one account at a time using this procedure or you can transfer multiple domains at once refer to Transferring Multiple Accounts from another server for more information When transferring accounts you should note that their may be some downtime for the site s being transferred To minimize downtime you can use DNS clustering to update the DNS zone files automatically You will need to make sure that everything is properly set up before the account s is are moved By properly setting up the server that will hold the tra
128. lity to create and use your own themes on cPanel New themes need to be archived with tar using the directory structure shown in WebHost Manager and must have a file extension of cotheme Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on Install a New cPanel Theme 3 Make sure your tarred theme conforms to the displayed directory structure 4 Use the Browse button to select the theme that you want to upload 5 Click on Upload 212 Themes List Installed WHM Themes Overview This function allows you to view all currently installed WHM themes Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on List Installed WHM Themes 3 The list of all installed WHM themes will be displayed 213 WebHost Manager User Manual List Installed cPanel Themes Overview This function allows you to view all currently installed cPanel themes Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on List Installed cPanel Themes 3 The list of all installed cPanel themes will be displayed 214 Themes Set Default WHM Theme Overview This function allows you to set a default WebHost Manager theme for all users who do have not chosen a specific WebHost Manager theme Steps 1 To access the Themes Menu click on Themes on the
129. ller to use the Rearrange Accounts function This function will move their accounts around to the partition which has the most space and is designated for account creation Steps 1 Check the box next to this option to enable it 88 Resellers Clustering Clustering Overview Enabling this feature will allow the reseller to enable server clustering Using separate servers for DNS mail etc or using multiple servers to hold accounts Steps 1 Check the box next to this option to enable it 89 WebHost Manager User Manual Dns Add DNS Zones Overview Enabling this function will allow the reseller to add DNS zone files to the server Steps 1 Check the box next to this option to enable it 90 Resellers Edit DNS Entries Overview This feature allows the reseller to edit the DNS entries for any of the accounts that they own Steps 1 Check the box next to this option to enable it 91 WebHost Manager User Manual Park Domains Overview Enabling this feature allows the reseller to park domains Steps 1 Check the box next to this option to enable it 92 Resellers Remove DNS Zone Files Overview Enabling this option allows the reseller to delete DNS zone files from the server Steps 1 Check the box next to this option to enable it 93 WebHost Manager User Manual Packages Add Remove Packages Overview This feature allows a reseller to create or delete packages NOTE T
130. n Save 16 Click on Finish 17 Click on Continue Troubleshooting You can change your initial server settings at any time Refer to Editing your server setup for more information Installation Logging On Overview You need to log on in order to use WebHost Manager to manage your web site Remember WebHost Manager gives a very high level of access to its users and should only be used by trusted personnel Steps 1 Enter the address of your WebHost Manager in your web browser The address needs to be in the form of http www yourdomain com 2086 or https www yourdomain com 2087 2 Enter your user name root and password the root password of the server in the User Name and Password fields 3 Click on OK 4 The main screen of WebHost Manager will appear Troubleshooting If your browser will not allow you to login using http www yourdomain com 2086 or https www yourdomain com 2087 try using http Awww yourdomain com whm WebHost Manager User Manual Change Log Overview The WebHost Manager Change Log displays the change log for the version of WebHost Manager that you are running This will show all of the bug fixes new features and any other changes that have occurred since the last version of WebHost Manager Steps 1 Log on to WebHost Manager Refer to Logging on if necessary 2 Click on Change Log at the top of the navigation menu Server Configuration Server Configuration Overview
131. n the P or Domain field 4 Click on Do it Troubleshooting You will need to wait a few hours for the DNS zone to propagate 224 DNS Functions Add an A Entry for your Hostname Overview An A entry is an Address entry and can be entered at any time for your hostnames WARNING Do not add an A Entry unless you know what you are doing Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Add an A Entry for your Hostname 3 Click on Add the entry if the displayed information looks correct 225 WebHost Manager User Manual Delete a DNS Zone Overview You can delete a DNS zone when you no longer need to that particular DNS information WARNING Do not delete a DNS zone unless you know what you are doing Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Delete a DNS Zone 3 Click on the required DNS zone from the displayed list and click on Delete 226 DNS Functions Edit a DNS Zone Overview WebHost Manager enables you to change a wide variety of DNS information at any time Refer to the ISC s Bind web page for more information about DNS zones WARNING Do not edit a DNS zone unless you know what you are doing Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 C
132. n the main screen of your WebHost Manager interface 2 Click on Reset a Mailman Password 3 Click on the Mailman user from the available list 4 Enter the new Mailman password in the New Password field and click on the Change Password 285 WebHost Manager User Manual Reset a Shopping Cart Overview You can refresh a shopping cart that is not resetting by itself This command is only designed to be used with the shopping cart scripts that come pre installed with cPanel Steps 1 To access the cPanel 6 Menu click on cPanel 6 on the main screen of your WebHost Manager interface 2 Click on Reset a Shopping Cart 3 Click on the domain name with the problem shopping cart and click on Reset 286 Chanel Synchronize FTP Passwords Overview You need to synchronize FTP password files when you reinstall proftpd Steps 1 To access the cPanel 6 Menu click on cPanel 6 on the main screen of your WebHost Manager interface 2 Click on Synchronize FTP Passwords 287 WebHost Manager User Manual Upgrade to Latest Version Overview You can upgrade to the latest version of cPanel automatically using WebHost Manager WebHost Manager will check for updates and download and apply any changes as required Steps 1 To access the cPanel 6 Menu click on cPanel 6 on the main screen of your WebHost Manager interface 2 Click on Upgrade to Latest Version 3 Click on Do it 288 Web SSL TLS Web SSL TLS Ove
133. nction displays a table of the processes that use CPU memory and MySQL The table displays who is using the process CPU usage Memory usage and MySQL usage Steps 1 To access the Server Status Menu click on Server Status on the main screen of your WebHost Manager interface 2 Click on CPU Memory MySQL Usage 3 Information about the CPU Memory and MySQL usage on your server will be displayed 152 Server Status Server Information Overview This function displays information about the hardware and software configuration on your server This includes processor type and speed memory information system software drive information memory usage and drive space usage Steps 1 To access the Server Status Menu click on Server Status on the main screen of your WebHost Manager interface 2 Click on Server Information 3 Information about your server s software and hardware will be displayed 153 WebHost Manager User Manual Service Status Overview This function displays what services are running on your server as well as server load memory usage swap usage and hard drive space usage Running services have a green circle next to them while failed services have a red circle next to them Steps 1 To access the Server Status Menu click on Server Status on the main screen of your WebHost Manager interface 2 Click on Service Status 3 Information about what services are running on your server will
134. ned packages Limit the amount of each package that user can create Limit Accounts that user can create by Resource Usage 53 WebHost Manager User Manual Account Limits Resource Usage Limits if enabled above Feature Limits ACL Lists Account Information List Accounts View Account Bandwidth Usage Account Management Account Creation Account Modification Account Suspension Account Termination Account Upgrades Bandwidth Limiting Modification Edit MX Entries Enabling Disabling FrontPage Extensions Enabling Disabling SubDomains Password Modification 54 Quota Modification Reset Shopping Cart SSL CSR CRT Generator SSL Site Management Turn an account into a demo account Advanced Account Management Rearrange Accounts Clustering Clustering DNS Add Edit Park Remove Packages Add Remove Edit Privelges Allow Creation of Packages with Shell Access Resellers 55 WebHost Manager User Manual Allow Creation of Packages with Unlimited Diskspace Allow Creation of Packages with Unlimited Features Allow Creation of Packages with a Dedicated IP Allow creation of packages with Addon Domains Allow creation of packages with Parked Domains Disallow creation of accounts with packages that are not global or not owned by this user Never allow creation of accounts with shell access Root Access All Features Server Information View Account Statistics View Server Status
135. nnnnnccccccncncccnnnnnnns 291 SA eege 291 SE i cesendevecetsiitiue2 eres as cuca uted Dudtunateuds egee eege 291 Install an SSL Certificate and Setup the Domain 292 OVGIVICW eet Koos hs et tector tate i tenth AS ee BAO Ah 292 Ee 292 tte SSS Re 293 EEN 293 SE ee 293 Purchase Install SSL Certtcate unn 294 A AE AET 294 SIEDS enei i A ener eperrr ere rer nmre 294 SOL RE 297 Change cPanel WHM CGerttcate AEN 297 EE 297 Eeer 297 Reset cPanel WHM Certificate oooooononcccccccccnnncccnnnncnnacnccnnnnnnnnnnnanancncnnnnnnns 298 OVA ito 298 SE OE E E 298 O 299 O a oia 299 OPS iotelaldiete a Mic tates totale Weta Meo eel Nh tote tte ate telat e cate 299 Pete 301 OV GIVICW NS 301 PROC ONS se eee ed Nec edna Sethe Ned ee Neto he Sees Ae Nee ed Ned eee ee Ned ted 303 Configure cPanel Cron TIMES EE 303 OCIO A ET 303 OS ist A IS 303 Troubleshooting EE 303 Setup Spamd Startup ConfiguratiON ooooccccccccccnonccononcnononcnonannnanancnnnnnnncnnnnnnns 304 BEIENEE EES 304 o eege 304 Control Gameserver L mmtts en 305 OETA SAT do A A A A T 305 OP ii iii 305 ele IT ele tt a Mea a Aa ail het 306 OVGIVIOW SoS ccce west eebe eet ege 306 EE 306 Troubleshooting EE 306 Configure Support Request Submission cccccccnncccccccccncccccnnnnnanancncnnnnncnnnnnnns 307 REENEN 307 EE EE EE T 307 Belle een EE 307 Configure ClamAV Scanner EEN 308 NS a e N N A A A 308 A 308 xvii WebHost Manager User Manual MOG ECU Mee 309 EENEG
136. nsferred account s beforehand you will have less problems and can minimize any chance of down time To access the Transfers Menu click on Transfers on the main screen of your WebHost Manager interface NOTE To transfer one account from a WebHost Manager server with a username and password refer to Transferring one account from a WebHost Manager Server with a Password for more information 193 WebHost Manager User Manual Copy an account from another server Overview This function allows you to copy an account from another server without that account s password You will need the root password of the server that the account resides on Steps 1 To access the Transfers Menu click on Transfers on the main screen of your WebHost Manager interface 2 Enter the IP address or domain name and server root password in the Server to copy from and Server root password fields 3 Enter the username of the account that you want to copy in the Username to copy field 4 Click on the Give new account an IP address tick box if you wish to give the transferred account its own dedicated IP address 5 Click on the required radio button to indicate what type of control panel software the remote server is using 6 Click on Setup Troubleshooting If SSH is disabled for the root user you need to enter the user name and password of a user who is part of the Wheel group su in the User with su access and User with su access password fiel
137. nt You can also click on the Jail AU Users button to enable the Jail Shell on all accounts 169 WebHost Manager User Manual Modify Suspended Account Page Overview The Suspended Account page is the HTML page that account holders will see when they attempt to log into a suspended account You can modify the default page to contain your specific contact information and branding if required Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Modify Suspended Account Page 3 Copy and paste the HTML code of your modified page over the content of the default Suspended Account page or modify the displayed HTML code to suit your needs 4 Click on Save Troubleshooting Make sure your HTML code is correct or the page will display improperly or not at all 170 Account Functions Modify an Account Overview If you need to change the attributes of an account you have already created you can do so by modifying the account rather than deleting it and creating a new account By modifying an account you can change the account s cPanel theme FTP limits SQL limits etc You can also modify an account by changing its package through the Upgrade Downgrade an Account Function Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Modify an Account 3
138. o 131 SEENEN ENEE 131 vi Table Of Contents Edit alkanguage Fiuleccixtiacs iets ee 132 SA E 132 A 132 Ree een A A A Sa 132 Upload a Language File ooooonncccccccccccccccononnnononccononcncnnnnnnnnnnncnnnnncnnnnnnnnnnnnnos 133 OMC tios 133 Aa 133 BOGk UD sacra nA iene ponin aie ih bn nN ona onl om as 135 BACK ie EE 135 Configuration File Rollback EEN 136 EVEIA N ee 136 SIEDS ka an ai E rent tmere 136 el le ee 137 QV ORIGIN cris abscesses Ee 137 OUI ee 137 Restore BACKUPS EE 140 VGEVIOW sake bets bith hie E e Ee EI irk a Lt Aik Se ie ER A ot ha 140 EE 140 Restore multiple EHNEN EE 142 EEN 142 EE ee 142 Restore a full Backup comove file EEN 143 CDV RVI WN tcc ats edt Scepter gie 143 E 6 Ls EE 143 Ree ed EE 143 Cluster Remote ACCESS eessen Ee eet 145 ele TEE 145 e 145 MEG Piso tee ee EEN 145 Setup Remote Access Key Q c ccccceeeeeeeeeseeeeeeeeeeeseenenseeeeeaeeeeeeeeeneees 146 BEIENEE EE 146 EE eege eege eege 146 System REDOOL E 147 SA 147 KEIER ege ee 147 Forceful Server Reboot cu cea ee Ai ACen Seok es See 148 OVGIVIOW oink cba cadets Sohne behead id 148 EE 148 Graceful Server ebook 149 EE ee 149 SE 149 EE ee EES 151 Apache StatUS EE 151 A e tents dete 151 SIEDS ee 151 CPU MemoryMySQLUS IE cios A eelabedste duvets vadiees 152 vii WebHost Manager User Manual LEET 152 PIES IOS os ee easton ee ee ee 152 Server Information EE 153 IAA EA A E A A AE A E ET 153 oa o a o a
139. o this option to enable it 83 WebHost Manager User Manual Reset Shopping Cart Overview Enabling this feature will allow the reseller to reset a client s shopping cart if it is not functioning properly WARNING Resetting a shopping cart may result in the loss of all of the cart s information Steps 1 Check the box next to this option to enable it 84 Resellers SSL CSR CRT Generator Overview Enabling this feature will allow the reseller to generate SSL certificates from the WebHost Manager interface Steps 1 Check the box next to this option to enable it 85 WebHost Manager User Manual SSL Site Management Overview Enabling this feature will allow the reseller to manage the SSL certificates CSR files and KEY files for their sites Steps 1 Check the box next to this option to enable it 86 Resellers Turn an account into a demo account Overview Enabling this feature will give the reseller the ability to turn an existing account into a demo account limit access and features to be used for demonstration purposes WARNING Any anonymous access to your server should be considered a possible security problem This feature will allow the reseller to provide anonymous access to your server Steps 1 Check the box next to this option to enable it 87 WebHost Manager User Manual Advanced Account Management Rearrange Accounts Overview Enabling this feature will allow the rese
140. omain 19 Inserts 19 Install cPanel 1 New cPanel Theme 212 New WHM Theme 211 Perl Module 260 Postgres 239 RPM 261 SSL 294 333 WebHost Manager User Manual SSL Certificate 292 suexec 24 Install 1 Install 24 Install 167 Install 190 Install 204 Install 205 Install 211 Install 212 Install 239 Install 260 Install 261 Install 280 Install 281 Install 292 Install 294 Install 310 Install 311 Install Bundle 311 Install Config 239 Install FrontPage 311 Install FrontPage Extensions 190 Install FrontPage Extentions 190 Install FrontPage Mail Extensions 191 Install FrontPage Mail Extentions 191 Install Servlets 167 Install SoamAssassin 311 Install SSL Certificate 294 Install zend optimzer 311 Installaimicg 311 Installation 1 Installdbi 311 Installed cPanel Themes 214 Installed WHM Themes 213 Installipc 311 Installrmmods 311 Installsoam 311 Installssl 311 Installzendopt 311 Interactive Knowledgebase 24 Interchange 19 311 Interchange Version 19 INTERNAL 311 334 Internet 1 19 IP account 194 196 assign 111 112 252 bind 248 change 162 185 247 displaying 245 Enter 4 10 28 194 196 197 199 224 246 modify 29 names 19 select 116 185 set 248 type 145 Unblock 311 IP 1 IP 4 IP 10 IP 19 IP 25 IP 28 IP 29 IP 99 IP 111 IP 112 IP 115 IP 116 IP 140 IP 145 IP 155 IP 162 IP 163 IP 184 IP 185 IP 194 IP 196 IP 197 IP 199 IP 218 IP 224 IP 245 IP 246 IP 247
141. on your server Steps 1 To access the System Health Menu click on System Health on the main screen of your WebHost Manager interface 2 Click on Show Current Running Processes 3 The current running processes on your server will be displayed 278 Chanel cPanel 6 Overview The cPanel 6 area contains a variety of miscellaneous features that help you to manage cPanel accounts To access the cPanel 6 Menu click on cPanel 6 on the main screen of your WebHost Manager interface 279 WebHost Manager User Manual Addon Modules Overview This function allows you to add different modules that are not automatically installed with cPanel and WebHost Manager Steps 1 To access the cPanel 6 Menu click on cPanel 6 on the main screen of your WebHost Manager interface 2 Click on Addon Modules 3 To install a module click on the tick box in a module s box and then click on Install and Keep Updated 4 To uninstall a module click on Uninstall addonupdates Troubleshooting Each module s box contains a description of what the module is used for 280 Chanel Addon Scripts Overview WebHost Manager provides a number of script packages that you can pass on to your cPanel customers You can quickly install and uninstall these addon scripts as required and if installed each script will be automatically updated as part of the WebHost Manager update Steps 1 To access the cPanel 6 Menu click on cPanel 6 on
142. ord 5 Click on Change to change the user s password 119 WebHost Manager User Manual Enable Disable SuExec Overview SuExec is an Apache feature that gives users the ability to run CGI and SSI programs using user IDs that are different from the user ID of the calling web server This effectively means that CGI and SSI programs will not have access to the root account or have root permissions Steps 1 To access the Service Configuration Menu click on Service Configuration Setup on the main screen of your WebHost Manager interface 2 Click on Enable Disable SuExec 3 Click on Enable to enable SuExec or click on Disable to disable SuExec 120 Service Configuration Exim Configuration Editor Overview This function allows you to modify the behavior of exim by changing certain exim configuration settings NOTE You can edit the exim configuration file by clicking on Switch to Advanced Mode Steps 1 To access the Service Configuration Menu click on Service Configuration Setup on the main screen of your WebHost Manager interface 2 Click on Exim Configuration Editor 3 Click on the check boxes next to the features you wish to enable or disable 4 Click on Save 121 WebHost Manager User Manual FTP Configuration Overview You can change between two different FTP servers Proftpd and Pure ftpd as required The advantages and disadvantages of both servers are shown in the displayed screen capture You
143. ot delete other versions Steps 1 To access the Backup Menu click on Backup on the main screen of your WebHost Manager interface 2 Click on Configuration File Rollback 3 Click on one of the following buttons e path httpd conf button e path named conf e path proftpd conf 4 Click on the lt button to review previous versions As you change files the Date field will update and the display area will update with the contents of the different file 5 Click on Restore to roll back to the displayed version of the file 136 Backup Configure Backup Overview You can specify how often backups occur and where backups are placed either on the same server or on a separate backup drive You can also specify the specific parts of the backup process that are enabled NOTE The backup interval options work in the following fashion e Daily WebHost Manager performs separate daily weekly and monthly backups e Weekly WebHost Manager performs separate weekly and monthly backups e Monthly WebHost Manager performs only monthly backups Steps 1 To access the Backup Menu click on Backup on the main screen of your WebHost Manager interface 2 Click on Configure Backup 3 Click on the radio button next to the following items to enable or disable the specified functionality e Backup Status Turns the automatic backup function on or off The Restore Only radio button allows site restoration from old backups to occ
144. otas fixfpwml Fix for wml errors with frontpage fixheaders Run if nothing compiles errors with h files on compile fixhome NOT USED Unsymlink items fixinterchange Reinstall interchange Perl modules fixinterchangeperm fix permissions on a user s interchange cart fixipsnm Same as addnetmask ips but Perl though fixlibnet Reinstall Bundle libnet Perl fixlocalhostwithphp Change etc hosts to work better with PHP 4 2 0 MySQL fixmailandakopia NOT USED fixmailman Updates and restarts mailman fixmailmanwithsuexec fixmuse Reinstalls muse fixmysql Fixes problems with mySQL fixmysqlbsd Fixes problesm with mySQL on FreeBSD fixnamed Updates bind to handle many DNS zones more than 512 fixndc Repair redhat s broken named conf on 7 2 fixndc new INTERNAL fixoldlistswithsuexec Run after enabling suexec on the server to change the URLs that Mailman gives out to ones that don t give a 500 internal server error fixperl Symlink usr local bin perl usr bin perl fixperlscript Makes sure a perlscript includes all corresponding modules fixpop Fix a POP account and reset password fixproftpdconf Fixes problems with usr local etc proftpd conf fixproftpdconf INTERNAL fixproftpddupes Updates proftpd fixquotas Fix quotas fixrelayd OLD fixrh72ndckey INTERNAL fixrndc Fixes named conf to prevent rndc staus failed fixspamassassinfailedupdate Reinstalls a
145. ount Functions Menu 165 Account Functions Menu 166 Account Functions Menu 167 Account Functions Menu 168 Account Functions Menu 169 Account Functions Menu 170 Account Functions Menu 171 Account Functions Menu 172 Account Functions Menu 173 Account Functions Menu 174 Account Functions Menu 175 Account Functions Menu 176 Account Functions Menu 177 Account Functions Menu 178 Account Functions Menu 179 Account Functions Menu 180 Account Functions Menu 182 Account Functions Menu 183 Account Functions Menu 184 Account Functions Menu 247 Account Information 53 155 156 157 158 159 160 Account Information Menu access 155 156 157 158 159 160 Account Information Menu 155 Account Information Menu 156 Account Information Menu 157 Account Information Menu 158 Account Information Menu 159 Account Information Menu 160 Account into Turn 87 Account into 87 Account Limits 60 61 63 Account Limits Menu 63 Account Management 53 Account Modification 74 Account password 196 Account reseller privileges Giving 50 Account reseller privileges 50 Account Suspension 75 Account Termination 76 Account Upgrades 77 Accounts Change Ownership 117 Copy 194 196 Disallow creation 102 Downgrade 184 IP 194 196 Modify 171 323 WebHost Manager User Manual Never allow creation 103 Suspend Unsuspend 180 Terminate 182 Upgrade Downgrade 184 Accounts 52 59 71 Accounts 102 Accounts 103 Accounts 117 Accounts 155 Accounts 1
146. ow Creation Packages 96 97 98 99 100 101 Parked Addon Domains 19 Allow Creation 19 Allow Creation 96 Allow Creation 97 Allow Creation 98 Allow Creation 99 Allow Creation 100 Allow Creation 101 Allow Package Edits 95 Allow Sharing Nameserver IPS 19 Allowed IPs 304 Alter DNS 227 MX Entry 228 subnet 246 Alter 227 Alter 228 Alter 246 Alternate Main Ethernet Device 10 Amount Limit 59 61 Amount 59 Amount 61 Analog Enables 19 Analog 19 Analog Stats 19 Another server 194 196 199 Answer button Search 24 Answer button 24 AOL Instant Messenger 4 10 Apache Add rlimits 311 Includes 137 type 4 10 Apache 4 Apache 10 Index Apache 19 Apache 31 Apache 36 Apache 107 Apache 120 Apache 137 Apache 151 Apache 174 Apache 258 Apache 301 Apache 311 Apache Status 151 Apachelimits 311 Apache s mod_userdir 42 Assign IP 111 112 252 Assign 28 Assign 111 Assign 112 Assign 252 Assign IP Address 111 112 Attempt Deliver 268 Guess 166 Attempt 166 Attempt 268 Attempt 311 Automatic Package 22 Awstats Enables 19 Awstats 19 Awstats Stats 19 B Backend 263 264 265 Background Process Killer 274 Backup 135 136 137 140 142 143 311 Backup Accounts 137 Backup Config Files 137 Backup Destination 137 Backup Interval 137 Backup Menu access 135 136 137 140 142 143 Backup Menu 135 Backup Menu 136 325 WebHost Manager User Manual Backup Menu 137 Backup Menu 140 Backup Menu 142 Backup Menu 143 Backup
147. parm HTTPreq pm INTERNAL httpspamdetect icpanel OLD initacls Mounts your file systems with ACL support make sure your kernel supports ACLs initoyteslog INTERNAL initfosuexec Enable FrontPage suexec support initquotas Turn on quota support on new drives initsslhttpd Make sure HTTP starts with SSL 315 WebHost Manager User Manual 316 initsuexec Turn on suexec support if suexec is installed installaimicq INTERNAL installcgipm Installs CGl pm installcpbsdpkg installcpgentoopkg installdbi Install Bundle DBD mysq installfpfreebsd Installs FrontPage 5 Extensions on FreeBSD installfpgentoo Installs FrontPage on Gentoo installgd Builds GD installipc INTERNAL installpkg Installs a FreeBSD package installpostgres Installs PostrgeSQL installrmmods OLD installrom Installs a rom installrpm2 INTERNAL installspam Install SoamAssassin installssl Add a SSL vhost installtree installzendopt Install zend optimzer installzendopt freebsd Install zend optimizer on a freebsd machine ipcheck INTERNAL ipusage INTERNAL isdedicatedip Checks an ip to see if it is dedicated kernelcheck INTERNAL killacct Delete an account killbadrpms Security script that kills insecure RPMs from the server killdns Delete a DNS zone killdns dnsadmin killdrrootvhost Removes the document root for a virtual host killndom Remove the
148. pen_basedir Tweak Overview Php s open_basedir protection prevents users from opening files outside of their home directory with php You can use this function to select which accounts cannot open files outside of their home directory when using php Steps 1 To access the Server Setup Menu click on Server Setup on the main screen of your WebHost Manager interface Then click on Tweak Security 2 Click on Configure in the Php s open_basedir section 3 Click on the check box next to Enable php open_basedir Protection to enable Enable php open_basedir Protection 4 Click on a check box next to a domain s name to allow them to open files outside of their home directory with php if necessary 5 Click on Save 41 WebHost Manager User Manual mod_userdir Tweak Overview Apache s mod_userdir allows users to view their sites by entering a tilde and their username as the URL on a specific host For example http test cpanel net fred will bring up the user Fred s domain The disadvantage of this feature is that any bandwidth usage used by this site will be put on the domain it is accessed under in this case test cpanel net Mod_userdir protection prevents this from happening You may however want to disable it on specific virtual hosts generally shared SSL hosts Steps 1 To access the Server Setup Menu click on Server Setup on the main screen of your WebHost Manager interface Then click on Tweak Security 2 Click on
149. r 311 Newpop 311 News 284 News Modification 110 Next 4 Nofsck 311 Non reseller 118 Non Resold 118 NOT USED 311 NOTE 1 13 19 23 25 29 37 38 50 52 62 63 65 78 94 102 113 121 123 124 127 130 135 137 140 155 160 163 178 184 189 193 208 232 242 246 253 254 262 282 292 297 308 NOW 311 Number cpus 19 Number 19 Number 59 Number 304 Number Allowed 63 O Offline 131 OK 4 7 OLD 311 On Logging 1 7 Online Pay 294 Online 25 129 Online 294 Online cPanel 25 Online FAQ 25 Only 4 10 311 Only HTTP 160 Oon 38 Oopcheck 311 OpenSSH 301 Optimize EIDE Hard Drives 255 Optimizing refer 253 Optimizing 253 Outlook Express 283 Outlook Express autoconfiguration 283 Overselling Allowed 65 Owned accountyou 117 Owned 102 Owned 117 P P266 1 Package Bandwidth Limit Reset 177 Package Bandwidth Limit 177 Package Name 218 Packages Allow Creation 96 97 98 99 100 101 refer 163 Index Packages 22 61 Packages 96 Packages 97 Packages 98 Packages 99 Packages 100 Packages 101 Packages 102 Packages 163 Packages 217 Packages 218 Packages 220 Packages 221 Packages 222 Packages Menu access 217 218 220 221 222 Packages Menu 217 Packages Menu 218 Packages Menu 220 Packages Menu 221 Packages Menu 222 Park Domain 231 Park 231 Park 311 Park Addon Domains 19 Parked Domains 92 101 156 Parked Addon Domains Allow Creation 19 Parked Addon Domains 19 Parking adding 19 Part DNS 311
150. r WebHost Manager interface 2 Click on Synchronize DNS Records with Primary Nameserver 3 A status list will be displayed 234 SQL Services SQL Services Overview The SQL Services area enables you to repair a database change passwords and show what SQL processes are in use To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 235 WebHost Manager User Manual Additional MySQL Access Hosts Overview You can add additional hosts that are able to access MySQL databases on this server You can also specify a remote MySQL server as long as you provide the proper user name and password Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2 Click on Additional MySQL Access Hosts 3 Enter the additional host information one per line For example 66 96 192 4 Click on Save Troubleshooting These hosts will only become active on a user s machine after they have logged on to CPanel and entered the MySQL databases area If you want all users to be updated automatically click on Click Here not Save 236 SQL Services Change a User or Database Password Overview You can use WebHost Manager to change the password of any MySQL user or database on your server Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2
151. r server setup for more information If you do set up a primary nameserver you need to establish a trust relationship between the two servers so that you can add all DNS entries from the primary nameserver This saves you from having to log on to multiple servers to set up various DNS entries Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Establish A Trust Relationship With a Primary Nameserver 3 Enter the root password for the trusted nameserver in the Master Server Root Password field 4 Click on Do it 230 DNS Functions Park or Point a Domain Overview WebHost Manager enables you to park a domain on top of another domain which effectively points all HTTP and email traffic from the parked domain to the domain it is parked on top of Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Park or Point a Domain 3 Enter the domain that you want traffic pointed to in the available field or click on the available domain from the Domain to Park on Top of list 4 Enter the domain that you want to park in the Domain to Park field Example You want to point all HTTP and email traffic from innovation org nz to business org nz Enter business org nz in the available field and innovation org nz in the Domain to park field 5 Click on Do it 231 WebHost Manager U
152. remote server This allows MySQL functions to be performed by another computer Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2 Click on Setup Remote MySQL server 3 Enter the name of the remote server in the Remote MySQL Host field and its password in the Remote Mysql Host s Root Password field NOTE Do not enter the root password for the remote MySQL server in the Remote MySQL Host s Root Password field 4 Click on Setup 242 SQL Services Show MySQL Processes Overview WebHost Manager can create a list of all of the currently active MySQL processes on your server including the user name command being used its state and general information Refer to Server Status for more information about viewing general server and system processes Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2 Click on Show MySQL Processes 3 A list of currently used processes will be displayed 243 WebHost Manager User Manual phpMyAdmin Overview This function allows you to use phpMyAdmin to administrate your MySQL databases For more information on how to use phpMyAdmin refer to phpMyAdmin documentation Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2 Click on phpMyAdmin 244 IP Functions IP Functions
153. reseller can use when creating accounts Your Account Limits Menu should look similar to the following Account Limits Account Cusent Creation Number Resource Limit Type Allowed Allowed Compatible package1 lo lo k package2 lo lo gt package2 0 0 Unlimited is an acceptable input for number allowed Accounts that have an unlimited bandvidth quota or unlimited disk quota are not resource limit compatible Steps 1 To allow the reseller to use a package when creating accounts make sure the box is checked under Creation Allowed for that package Repeat this for all packages that you wish the reseller to be able to use 2 To limit the number of accounts that the reseller can create with a package replace the O with the number of accounts you wish for them to be able to create in the field under Number Allowed for that package Repeat this for all packages that you have given the reseller the ability to use NOTE The current number displays how many accounts the reseller is able to create with a specific package If there is a in the field under Resource Limit 63 WebHost Manager User Manual Compatible for a package that means that the package can be used if you are limiting the amount of resources that the reseller can use to create accounts 64 Resellers Resource Usage Limits Overview This feature allows you to limit the total amount of bandwidth and disk space tha
154. roubleshooting Mail Trouble Shooter Overview Enabling this function will allow the reseller to use the Mail Troubleshooter to track down problems with email delivery Steps 1 Check the box next to this option to enable it 108 Resellers Resync Ftp Passwords Overview Enabling this feature will allow the reseller to resync all FTP passwords in the case that a user is unable to login to FTP after changing their password Steps 1 Check the box next to this option to enable it 109 WebHost Manager User Manual cPanel Management News Modification Overview Enabling this feature will allow the reseller to modify the WHM news shown in their account and to any resellers they may have Steps 1 Check the box next to this option to enable it 110 Resellers Nameservers Primary Nameserver Overview Here you can set the Primary Nameserver that the reseller will use when creating new accounts Steps 1 To access the Reseller Center click on the words Reseller Center below the EN icon on the main screen of your WebHost Manager interface 2 Select the account you wish to modify the privileges for from the drop box next to Select a Reseller 3 Click on Edit Privileges Nameservers below the TA icon 4 Scroll down to the bottom of the screen and enter the name of the nameserver you wish the reseller to use in the blank field next to Primary Nameserver 5 If the nameserver does not currently have an IP address
155. rt of the restore 6 Click on Start Restore 141 WebHost Manager User Manual Restore multiple backups Overview You can restore multiple backups at one time You can only restore multiple backups of the same type daily weekly or monthly Steps 1 To access the Backup Menu click on Backup on the main screen of your WebHost Manager interface 2 Click on Restore multiple backups 3 Click on the Daily Weekly or Monthly button to select the type of backup you want to restore 4 Click on the tick boxes next to the backup files that you want to restore or click on Select All 5 Click on Start Restore 142 Backup Restore a full Backup cpmove file Overview This feature allows you to restore full backups cPanel backups and cPanel move files You can use this feature to restore a single account that has been backed up or a comove file from another server that has been transferred to your server The files will need to be in the following form s comove user tar gz user tar gz or backup date_time_user tar gz Steps 1 To access the Backup Menu click on Backup on the main screen of your WebHost Manager interface 2 Click on Restore a full Backup comove file 3 Type the username of the account you wish to restore in the blank field next to Enter the username for the account you wish to restore 4 Click Restore Troubleshooting Make sure the backup file is located on the server in nome usr home
156. rver 234 Primary Resolver 29 Privelges 53 Problem Brief Description 25 Problem 25 Process ID 273 276 ProFTPd Switch 122 ProFTPd 22 ProFTPd 122 ProFTPd 124 ProFTPd 287 ProFTPd 301 Proftpd conf 136 Proftpd conf file 311 Pscan 311 PsyBNC 274 Ptlink 274 Public_html 179 Purchase 294 Pure ftpd Switch 122 Pure ftpd 122 Q Queue 268 Quick Security Scan 37 Quickly 311 Quicksecure 311 Quota 159 163 173 218 Quota Editor 173 Quota Modification 173 Quota user file 173 R Rasetup 311 Raw Apache Log Download 174 Raw Apache Log 174 Raw Apache Log Download 174 Raw Ftp Log Download 175 Raw Ftp Log 175 Raw Ftp Log Download 175 Rawchpass 311 RC2 248 Rearrange 176 Rearrange Accounts use 88 Rearrange Accounts 176 Index Reason 180 Rebuild IP Address Pool 249 Rebuild 249 Rebuild 311 Rebuild httpd conf 311 Rebuild RPM Database 262 Rebuildcpusers 311 Rebuildhttpdconffromproftpdconf 311 Rebuildinterchangecfg 311 Rebuildippool 311 Rebuildnamedconf 311 Rebuildproftpd 311 Receive Bandwidth Exceeded 183 Receive 183 Recreate 140 Recreate Account 140 Red Hat Linux 261 Red Hat Package Manager 22 261 262 Redirection URL 233 Refer cPanel 19 Editing 4 Establishing 4 10 exim org 268 Generating 292 Optimizing 253 Packages 163 Server Status 19 Themes 4 10 Tweaking Settings 124 Refer 4 Refer 10 Refer 19 Refer 124 Refer 163 Refer 253 Refer 268 Refer 292 Reinstall 311 Reinstall Bundle 311 RELEASE 22 Remdefssl 311
157. rview The Web SSL TLS area enables you to manage all areas of SSL certificates from generating new certificates to installing and changing them To access the Web SSL TLS Menu click on Web SSL TLS on the main screen of your WebHost Manager interface 289 WebHost Manager User Manual Delete a SSL Host Overview Delete a SSL host when you no longer need that SSL certificate Steps 1 To access the Web SSL TLS Menu click on Web SSL TLS on the main screen of your WebHost Manager interface 2 Click on Delete a SSL Host 3 Click on the tick box next to the SSL host that you want to delete and click on Delete 290 Web SSL TLS Generate an SSL certificate and Signing Request Overview You can generate an SSL certificate consisting of an RSA private key and certificate for any domain using WebHost Manager An SSL Secure Sockets Layer certificate is a public key which is verified by a trusted organization in this case RSA Data Security Inc a recognized world leader in cryptography and the global de facto standard for public key cryptography and digital signatures This will allow viewers of an SSL site to verify the identity of the web site by its public key Steps 1 To access the Web SSL TLS Menu click on Web SSL TLS on the main screen of your WebHost Manager interface 2 Click on Generate an SSL certificate and Signing Request 3 Enter the email address to send the certificate to in the Email Address the
158. s 43 Enable Demo Mode 165 Enable dma irq 32bit HD 311 Enable Dns Clustering 145 Enable FrontPage suexec 311 Enable Jailed Shell 169 Enable mod_userdir Protection 42 Enable Normal Shell 169 Enable php open_basedir Protection 41 Enable Protection 39 Enable Reverse dns 19 Enable Disable Outlook AutoConfig 283 Enable Disable SuExec 120 Enables Awstats 19 Enables WebHost Manager 19 Enhanced Integrated Drive Electronics 255 Entropychat 124 Entry Add 225 DNS 111 112 Entry 111 Entry 112 Entry 225 Es 18 Establishing master primary nameserver 230 refer 4 10 Trust Relationship With 230 Establishing 4 Establishing 10 Establishing 230 Etc hosts 311 Etc ipaddrpool 249 Etc named conf 163 Etc passwd 19 Etc resolv conf 29 Ethernet 10 Exhaustive Trojan Horse 311 Exim copy 124 edit 121 Exim 22 Exim 121 Exim 124 Exim 268 Exim 301 Exim Configuration Editor 121 Exim Mail Queue 268 Exim org Refer 268 Exim org 268 Index Exts 311 F Feature Limits reseller 68 69 70 Feature Limits 53 Feature Limits 68 Feature Limits 69 Feature Limits 70 Feature List 218 Feature List Name 222 Feature Manager 222 Files cPanel 127 Files 127 Find 155 311 Find Installed 310 Finddev 311 Findhacks 311 Findtrojans 311 Finish 4 First time Logging 1 4 First time 1 First time 4 Fix POP 311 Fix 311 Fix CGI 311 Fix CPAN md5 311 Fix Insecure Permissions 32 Fix permisions on valiases 31 1 Fixadmin 311 Fixcartwithsuexec 311 Fixcgiwr
159. s Menu 254 Disk Drives Menu 255 Disk Space 65 Disk Space Usage Warnings 19 Diskspace 53 62 Displaying IP 245 Displaying 245 Displaying 273 Displaying 284 Displaying 311 Distributor Partner NOC Name 25 DNS add 224 311 adding 223 Alter 227 creating 229 Delete 226 311 edit 91 227 Enter 227 Entry 111 112 name 224 Part 311 sets 311 DNS 19 53 89 90 DNS 91 DNS 93 DNS 111 DNS 112 DNS 145 DNS 162 DNS 187 DNS 223 DNS 224 DNS 226 DNS 227 DNS 229 DNS 230 DNS 234 DNS 247 DNS 311 DNS Cleanup Perform 232 DNS Cleanup 232 DNS Clustering 145 DNS Functions 223 224 225 226 227 228 229 230 231 232 233 234 DNS Functions Menu access 223 224 225 226 227 228 229 230 231 232 233 234 DNS Functions Menu 223 DNS Functions Menu 224 DNS Functions Menu 225 DNS Functions Menu 226 DNS Functions Menu 227 DNS Functions Menu 228 DNS Functions Menu 229 DNS Functions Menu 230 DNS Functions Menu 231 DNS Functions Menu 232 DNS Functions Menu 233 Index DNS Functions Menu 234 DNS Zone Add 224 Delete 226 Edit 227 DNS Zone 182 DNS Zone 224 DNS Zone 226 DNS Zone 227 DNS Name Server 301 Dns_setup 311 Dnstransfer 311 Do It 129 248 269 DO NOT 104 Documentation Please 25 Does 19 Domain Park 231 Point 231 Setup 292 Domain 163 224 Domain 231 Domain 233 Domain 292 Domain 297 Dotbuffer 311 Downgrade Account 184 Downgrade 184 Download cPanel Themeball 210 Language File 131 Raw Apache Log 174 Ra
160. s a directory list archive or game Like all viruses Trojan Horses can hide inside files for long periods of time NOTE All files found during this search are only suspected Trojan Horses This scan only denotes the possibility of a virus in the file Steps 1 To access the Security Menu click on Security oon the main screen of your WebHost Manager interface 2 Click on Scan for Trojan Horses 3 A list of files that could contain Trojan Horses will be displayed If any of these files are not supposed to be on your sever or have not been updated recently you should investigate those files for viruses 38 Security Shell Fork Bomb Protection Overview WebHost Manager is installed with Shell Fork Bomb Protection against Telnet SSH users using all of the server resources and causing a system crash This protection can be disabled or re enabled as required Steps 1 To access the Server Setup Menu click on Server Setup on the main screen of your WebHost Manager interface 2 Click on Shell Fork Bomb Protection 3 Click on Disable Protection or Enable Protection as required 39 WebHost Manager User Manual Tweak Security Tweak Security Overview This menu allows you to configure certain security settings as to protect your server from exploits To access the Server Setup Menu click on Server Setup on the main screen of your WebHost Manager interface Then click on Tweak Security 40 Security Php o
161. s have only the amount of access that they need and only the ability to create the types of accounts they need Reseller access is one step away from root access and should be treated with care Steps 1 To access the Reseller Center click on the words Reseller Center below the EN icon on the main screen of your WebHost Manager interface 2 Select the account you wish to give reseller privileges to from the drop box below Add Reseller Privileges NOTE If you wish to give the reseller the ability to modify their own account make sure the box next to Make the new reseller own their own account is checked If you do not wish for the reseller to have the ability to modify their account make sure the box is not checked 3 Click Ok to give the account reseller privileges 50 Resellers NOTE The following will appear except user will be the reseller s username Added reseller user Troubleshooting You can only add reseller privileges to an account that is already created To create an account you will need to use the Account Functions Menu 51 WebHost Manager User Manual Removing reseller privileges from an account Overview If you no longer wish for an account to have reseller privileges you can use the Reseller Center to remove the reseller privileges from that account Steps 1 To access the Reseller Center click on the words Reseller Center below the EN icon on the main screen of your WebHost Manager inter
162. ser Manual Perform a DNS Cleanup Overview WebHost Manager enables you to clean up your nameserver configuration file whenever required NOTE Make sure you are not editing any nameserver configuration files during the clean up Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Perform a DNS Cleanup 3 Read the warning 4 Click on Ok when you are ready 232 DNS Functions Setup Edit Domain Forwarding Overview WebHost Manager enables you to forward all traffic from your current domain to another domain You can only forward the top level domain to another location not to any specific folders of subdomains of the domain Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of your WebHost Manager interface 2 Click on Setup Edit Domain Forwarding 3 Enter the domain that you want to forward in the Domain field and the forwarding URL address in the Redirection URL field Repeat as required 4 Click on Save Map 233 WebHost Manager User Manual Synchronize DNS Records with Primary Nameserver Overview If you have established a trust relationship with a primary nameserver you will need to synchronize the DNS records between the primary and secondary nameservers after you have added new DNS entries Steps 1 To access the DNS Functions Menu click on DNS Functions on the main screen of you
163. servlets for from the scrolling list that appears 4 Click on Install to install Tomcat servlets for that domain 5 Repeat steps 2 through 4 as necessary 167 WebHost Manager User Manual Limit Bandwidth Usage Overview This function allows you to limit the bandwidth an account may use per month You can also limit the total bandwidth that a user may use per month Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Limit Bandwidth Usage 3 Click on the domain or user name you wish to limit the bandwidth for and click on Limit 4 Enter the bandwidth limit for the account in the field next to Bandwidth Limit and click on Change Troubleshooting Bandwidth usage is only checked once a day between midnight and 6am server time 168 Account Functions Manage Shell Access Overview Shell Access allows an account holder to log into the web server using SSH You can specify what particular shell each account uses when they log in WARNING Shell Access provides a level of access above that of normal cPanel access and should only be given to responsible and trustworthy customers Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Manage Shell Access 3 Click on Enable Normal Shell Enable Jailed Shell or Disable next to the required accou
164. set 285 Reset 286 Reset 298 Reset cPanel WHM Certificate 298 Reset Local MySQL Root Password 241 Reset Package Bandwidth 177 343 WebHost Manager User Manual Reset Shopping Cart 84 Resetquotas 311 Resold 118 Resold Customer News 284 Resolv conf 29 Resource Limit Compatible 63 Resource Limits 83 Resource Usage 58 62 Resource Usage Limits 62 65 Resource Usage Limits Menu 65 Restart 311 Restart Services 107 301 Restart Services Menu access 301 Restart Services Menu 301 Restart whostmgr 311 Restartsrv 311 Restore full Backup 143 Restore 136 140 142 Restore 143 Restore Backups 140 Restore Mail Config 140 Restore multiple backups 142 Restore MySQL Dbs 140 Restore named conf 311 Restore Only 137 Restore proftpd conf 311 Restore Subdomain Entries 140 Restrict 304 Restrict ips 115 Reswhostmgr 311 Resync 109 Resync Ftp Passwords 109 Review Copied Accounts 201 Rhlupdate 311 Root Access 53 RPMs Install 261 RPMs 22 RPMs 261 RPMs 262 RPMs 311 Rpmup 311 RSA consisting 291 344 RSA 291 RSA Private Key Copy 294 RSA Private Key 294 Running ala cp 197 WebHost Manager 24 193 197 199 Running 24 Running 124 Running 193 Running 197 Running 199 Running 311 Runweblogs 311 Ruserssscpcmd 311 S Save Map 233 Save News 284 Scan Trojan Horses 38 Scan 38 Schedule Statistics Log Times 18 Scpcmd 311 Screen WebHost Manager 7 Screen 7 Scripts 311 Scripts cpbackup 303 Scripts postupcp 208 Scripts upcp 303
165. sets the memory used by Apache to that amount This frees up your memory for other operations and is useful on busy or full servers Steps 1 To access the Security Menu click on Security on the main screen of your WebHost Manager interface 2 Click on Modify Apache Memory Usage Limit 3 The modified memory usage results will now be displayed 36 Security Quick Security Scan Overview WebHost Manager can perform a quick security scan of your server that attempts in test mode to shut down various essential services If any of these tests succeed there has most likely been a security breach of your server Steps 1 To access the Security Menu click on Security on the main screen of your WebHost Manager interface 2 Click on Quick Security Scan 3 The results of the security scan will be displayed on the screen NOTE If you are unfamiliar with server security please seek help from a trained security professional Troubleshooting You may see FAILED next to one or more tests when you run the scan This usually indicates that the service was shut down normally prior to the scan and does not normally indicate that there has been a security breach 37 WebHost Manager User Manual Scan for Trojan Horses Overview WebHost Manager includes a function that enables you to scan your server for Trojan Horses A Trojan Horse is a malicious security breaking program that is disguised as something benign such a
166. sk image of 512 Mb and mount tmp on the newly created disk image with the no exec directive Under most circumstances 512 Mb is sufficient for the tmp partition however your system may require additional space It is therefore recommended that you include a separate partition for the tmp mount point sized according to your size specification prior to installing cPanel Minimum CPU RAM HD P266 256 Meg of ram 4 Gig of space To install WebHost Manager Make sure you are logged in as root cd home wget http layer1 cpanel net latest Note For FreeBSD you need to download and untar the latest installer package from http www cpanel net sh latest The installer has now started and will take between 30 and 60 minutes depending on your machine If you are asked any questions press the Enter key or q if there is no default After the installation is complete you need to setup WebHost Manager refer to Logging on for the First Time for more information NOTE You must be on a stable internet connect to install cPanel If your shell session disconnects during the installation of cPanel the installation will be aborted You can restart the installation by using sh latest again however we Installation recommend reformatting your machine and starting over to ensure there are no problems with the installation Logging On Please refer to Logging on for the first time or Logging on to start using your int
167. ss Change password ckillall Allows you to kill a process used like killall ckillall2 Allows you to kill a process cleanandmailformmaillog cleanbw Cleans up old bandwidth logs cleandns OLD cleandns8 Clean up named conf cleangd Cleans up old GD installs and reinstalls GD cleanmd5 Fix CPAN md5 problems cleanmsglog cleans exim s msglog cleanopenwebmail OLD cleanupcheck cleanupmysalprivs Cleans up improper mySQL privileges compilers Disables the usage of compilers for unprivileged users configips OLD cgi INTERNAL c INTERNAL convert2maildir Converts mail from mbox to maildir format and installs courier impap and pop cpimap is removed convertemails convertemails2 INTERNAL convertemails5 INTERNAL Scripts courierup Updates Installs Courier cpanelsync cpbackup Runs backups cpbackup2 INTERNAL cptheme NOT USED dialog NOT USED distupgrade Upgrades RedHat to the newest version for testing only dnscluster Enables DNS clustering dnsqueuecron Adds a cron job to dump the DNS queue dns_setup OLD dnstransfer Only if the server has a DNS master sync with DNS master doomhttpd dotbuffer INTERNAL downgradefp Downgrades FrontPage Extensions to 5 0 0 dropmysqldb Drops a mySQL database easyapache Upgrade Apache editquota Change a users quota enablechkservdwebmail Enable service checking of webmaild
168. t a reseller can use when creating accounts The Resource Usage Limits Menu should appear similar to the following Resource Usage Limits if enabled above Resource Max Allowed Overselling Allowed 500 Megabytes Disk Space 20000 Megabytes Bandwidth Unlimited is not acceptable here If you wish to only limit one of these just set the other limit to a very large number Steps 1 To limit the amount of disk space a reseller can use in total when creating accounts replace the number in the field next to Disk Space with the number of megabytes you wish to let the reseller use 2 To limit the amount of bandwidth a reseller can use in total when creating accounts replace the number in the field next to Bandwidth with the number of megabytes you wish to let the reseller use NOTE If the Overselling Allowed box is checked for either bandwidth or disk space the reseller will be able to use more bandwidth or disk space than that allowed by the limit you have set in the field next to each of the two You cannot give a reseller unlimited bandwidth or disk space through this option If you wish for them to have a lot of space or bandwidth place a very larger number in the field next to limit you wish to make unlimited 65 WebHost Manager User Manual 66 Resellers Feature Limits 67 WebHost Manager User Manual ACL Lists ACL Lists Overview ACL Lists allow you to save and rec
169. the Networking Setup Menu click on Networking Setup on the main screen of your WebHost Manager interface 2 Click on Modify Resolver Configuration 3 Click on Continue 4 Read the information unless you are sure you know what you are doing Enter your primary resolver s IP address in the Primary Resolver field 5 Enter additional resolvers IP addresses in the Secondary Resolver and Tertiary Resolver fields if required 6 Click on Continue 29 Security Security The Security area deals with security issues From scanning for security beaches and Trojan Horses to modifying Apache s memory usage limit these functions can be used to increase the security on your system However we recommend that you still have a trained professional keep an eye on your server s security measures To access the Security Menu click on Security on the main screen of your WebHost Manager interface 31 WebHost Manager User Manual Fix Insecure Permissions Scripts Overview If you are having problems with SuExec and CGI permissions you can use this function to fix the permissions in suexec_log for your CGI scripts Steps 1 To access the Account Functions Menu click on Account Functions on the main screen of your WebHost Manager interface 2 Click on Fix Insecure Permissions Scripts 3 A status message will be displayed Troubleshooting You may need to use this function again after attempting to use an insecure CGI script if
170. the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on Addon WHM Themes 3 Click on the Install and Keep Updated tick box next to the themes that you want to install 4 Click on Save 204 Themes Addon cPanel Themes Overview You can install and update cPanel themes that are not automatically installed with cPanel These will automatically update each time you update cPanel Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on Addon cPanel Themes 3 Click on the Install and Keep Updated tick box next to the themes that you want to install 4 Click on Save 205 WebHost Manager User Manual Change WHM Theme Overview You can select a theme for WebHost Manager from the themes that you have installed This theme only applies to the user name with which you logged in Steps 1 To access the Themes Menu click on Themes on the main screen of your WebHost Manager interface 2 Click on Change WHM Theme 3 Click on the WebHost Manager theme you wish to switch to 206 Themes Clone a cPanel Theme Overview WebHost Manager enables you to clone an existing theme which you can then download and alter as you require This is usually done for branding purposes For example you only want to add your logo and do not want to create a new theme from scratch Steps 1 To access the Themes Menu click on T
171. the main screen of your WebHost Manager interface 2 Click on Addon Scripts 3 Click on the nstall and Keep Updated tick box next to the packages that you want to install 4 Click on Save 281 WebHost Manager User Manual Branding Overview Branding allows you to modify images within a cPanel theme so that you can add your company logo or another image to a customer s interface This can be very useful when you are dealing with multiple levels of customers Steps 1 To access the cPanel 6 Menu click on cPanel 6 on the main screen of your WebHost Manager interface 2 Click on Branding to activate Branding NOTE You can now upload images text for themes that support branding to var cpanel cpanelbranding themename You can also alter branding options by clicking on a theme s name 282 Chanel Enable Disable Outlook AutoConfig Overview WebHost Manager can enable or disable Outlook Express autoconfiguration files These allow cPanel users to simply click on a link next to an email address and your server will install Outlook Express registry settings on their computer This function prevents a lot of support requests as configuring email clients is a common problem for users Steps 1 To access the cPanel 6 Menu click on cPanel 6 on the main screen of your WebHost Manager interface 2 Click on Enable Disable Outlook AutoConfig 3 Click on Enable to enable Outlook Express autoconfiguration files or click on
172. the new password in the field below Enter New Password and click on Change Password 239 WebHost Manager User Manual Repair a Database Overview You can attempt to repair a MySQL database using WebHost Manager This function checks each table for errors and attempts to fix them Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2 Click on Repair a Database 3 Click on the database that you want to repair in the displayed list and click on Repair Database 4 A status list will be displayed stating which tables have been checked and the result 240 SQL Services Reset Local MySQL Root Password Overview You can reset your MySQL root password using WebHost Manager This function should only be used if you are unable to change the password and have received a permission denied error Try to reset the password using the Set MySQL Root Password function first before following this procedure Refer to Setting the MySQL root password for more information Steps 1 To access the SQL Services Menu click on SQL Services on the main screen of your WebHost Manager interface 2 Click on Reset Local MySQL Root Password 3 Enter the new password in the field provided and click on Change Password 241 WebHost Manager User Manual Setup Remote MySQL server Overview You can change the MySQL server from the local server localhost to point to a
173. timize an EIDE hard drive refer to Optimizing an EIDE hard drive for more information To access the Disk Drives Menu click on Disk Drives on the main screen of your WebHost Manager interface NOTE Formatting a hard drive will delete all information on that hard drive 253 WebHost Manager User Manual Format Mount a new Hard Drive Overview When adding a new hard drive to your server you will want to format and then mount that drive Also if you wish to remove all of the information from a current drive you can format that drive NOTE Formatting a hard drive will delete all information on that hard drive Steps 1 To access the Disk Drives Menu click on Disk Drives on the main screen of your WebHost Manager interface 2 Click on Format Mount a new Hard Drive 3 Follow the on screen instructions to complete this task 254 Disk Drives Optimize EIDE Hard Drives Overview WebHost Manager allows you to optimize EIDE Enhanced Integrated Drive Electronics drives for significant performance speed and performance increases WARNING This function may cause your server to lock up or crash when performed on older chip sets Use at your own risk Steps 1 To access the Disk Drives Menu click on Disk Drives on the main screen of your WebHost Manager interface 2 Click on Optimize EIDE Hard Drives 3 Read the displayed warning 4 Click on Ok if you wish to proceed 255 Software Software The Softwar
174. to copy from and Server root password fields 4 Click on the required radio button to indicate what type of control panel software the remote server is using 5 Click on Grab Account List 6 Click on the tick boxes next to the accounts that you want to copy or click on Select All to select all of the accounts on the remote server 7 Click on Copy Notes When copying many accounts 100 it is best to split up the transfers into smaller groups lt 60 as the transfers will increase the server s CPU load greatly This will also allow you to deal with any issues that arise more efficiently You may also want to set up a DNS cluster between the 2 servers when copying 199 WebHost Manager User Manual accounts so that DNS zone files are automatically updated and there is no down time for the sites being transferred If you are changing the DNS servers used for these sites if the sites dns servers have new IP addresses you need to make sure that this information is updated with each transferred domain s registrar or the sites will not work Changing DNS servers can cause down time for the sites while the DNS information is updated Troubleshooting If SSH is disabled for the root user you need to enter the user name and password of a user who is part of the Wheel group su in the User with su access and User with su access password fields 200 Transfers Review Copied Accounts Overview This function allows you to revi
175. to enable or disable the function e Allow Creation of Parked Addon Domains that resolve to other servers Allows customers to create parked and addon domain names whose DNS settings point to remote servers e Allow Creation of Parked Addon Domains that are not registered Allows customers to create parked and addon domain names without any validation on whether the domain name is registered or not e Allow users to Park Addon Domains on top of domains owned by other users Allows customers to park and addon domain names without checking if the domain name is currently used by other customers e Prevent users from parking adding on common internet domains Stop customers from parking or adding on well known domain names such as hotmail com e The load average above the number of cpus at which logs file processing should be suspended Suspends log file processing when the server load average is greater than the number entered in the adjacent field 19 WebHost Manager User Manual 20 Number of days between processing log files and bandwidth usage Enter the number of days between processing log files and bandwidth usage in the adjacent field Decimal values are allowed The load average that will cause the server status to appear red Enter the load average above which will cause the server status image to appear red to customers refer to Server Status for more information Keep log files at the end of the month Maintains old
176. unts with a preset amount of disk space bandwidth email accounts etc and are very useful for your business With packages you can cut precious minutes off the time it takes to create a new account Steps 1 To access the Packages Menu click on Packages on the main screen of your WebHost Manager interface 2 Click on Add Packages 3 Enter the name of the package and the maximum disk space the account can occupy in the Package Name and Quota fields 4 Indicate whether SSL access is allowed in the Shell Access tick box 5 Enter the maximum number of items allowed in the Max FTP Accounts Max Email Accounts Max Email Lists Max SQL Databases Max Sub Domains Max Park Domains and Max Addon Domains fields 6 Indicate whether this account is an IP address or not in the IP tick box If ticked all accounts created with this package cannot use a domain name 7 Indicate whether CGI access and FrontPage Extensions are allowed in the CG Access and FrontPage Extensions tick boxes 8 Enter the maximum bandwidth in megabytes allowed by the account in the Bandwidth Limit field 9 Click on the default cPanel theme for the account in the cPanel Theme field 218 Packages 10 Click on the default feature list for the account in the Feature List field 11 Click on Create Troubleshooting If you do not wish to put a specific limit on a feature type unlimited in the field next to that feature 219 WebHost Manager User Manual Delet
177. ur but does not create new backups e Backup Interval Specify the interval used by the backup process e Days to run backup Click on the tick boxes of the days on which you want to run backups 137 WebHost Manager User Manual 138 Remount Unmount backup drive Mounts and unmounts the backup drive when a backup is created This requires a separate drive mount to operate Bail out if the backup drive cannot be mounted Stops the backup if the drive can not be mounted Recommended if the Remount Unmount backup drive option is enabled Incremental Backup Backup process only copies what has changed since the last backup This creates a much smaller backup file but changes are gradual and the backup files are not compressed Backup Accounts Backup process copies all account information for your customers Backup Config Files Includes config files in the backup process SQL Databases Includes MySQL databases in the backup process You can choose to backup up databases in separate accounts the master MySQL directory or both Backup Raw Access Logs Includes the Apache raw access logs in the backup Backup Type Select what type of backup you need FTP Backup Host Enter the domain name of the FTP backup host only required if Remote FTP Server is enabled FTP Backup User Enter the user name to use on the FTP backup host only required if Remote FTP Server is enabled FTP Backup Pass Enter the password to use
178. useless services quotacheck INTERNAL rasetup OLD rawchpass INTERNAL realadduser INTERNAL realchpass INTERNAL realperlinstaller INTERNAL realrawchpass INTERNAL rebuildcpanelsslcrt Rebuilds the cPanel SSL Certificate rebuildcpusers Rebuilds var cpanel users rebuildetcpasswd Rebuilds etc passwd rebuildeximbsd Rebuilds exim on FreeBSD rebuildhttpdconffromproftpd Rebuild httpd conf from the proftpd conf file rebuildinterchangecfg Used after moving a domain with Interchange to the server rebuildippool INTERNAL rebuildnamedconf Restore named conf from files in var named rebuildproftpd Restore proftod conf from httpd conf reinstallmailman Reinstalls mailman relocatevartousr Relocates files from var to usr in case of disk space issues remdefssl Remove default SSL vhost reseteximtodefaults Resets exim s default settings resethorde resetimappasswds Resets all imap passwords resetmailmanurls resetquotas Change quotas to what they should be restartsrv Restart a service restartsrv_apache Restart apache restartsrv_bind Restart bind restartsrv_clamd Restart clamd Scripts restartsrv_courier Restart courier imap restartsrv_cppop Restart cppop restartsrv_entropychat Restart entropy chat restartsrv_exim Restart exim restartsrv_eximstats Restart exim statistics restartsrv_ftpserver Restart your ftp server restartsrv_ftps
179. w Ftp Log 175 WHM Themeball 209 Download 131 Download 174 Download 175 Download 209 Download 210 Download Log 174 175 E E Commerce Server 301 EDGE 22 Edit DNS Entries 91 Edit MX Entries 79 329 WebHost Manager User Manual Edit Packages 221 Edit Privileges 53 69 70 111 112 Edit reseller privileges 53 Edit Setup 10 Edit Zone Templates 229 Editquota Part 311 Editquota 311 Eggdrop 274 EIDE 253 255 Email configuring 283 Enter 166 291 point 228 send 166 subject 166 View 268 E mail Sends 19 Email 19 E mail 13 E mail 19 E mail 25 Email 108 Email 155 Email 166 E mail 166 E mail 180 Email 218 Email 228 E mail 228 Email 231 Email 267 Email 268 Email 269 E mail 269 Email 270 Email 271 Email 272 Email 283 Email 291 Email 294 Email 307 Email Address Cert 291 Email Address 291 330 Email Address 294 Email All Users 166 Email Box Usage Warnings 19 E mail inbox 19 Email Menu access 267 268 269 270 271 272 Email Menu 267 Email Menu 268 Email Menu 269 Email Menu 270 Email Menu 271 Email Menu 272 Email subdomain Inserts 19 Email subdomain 19 Emailed 274 E mails sending 19 E mails 19 Enable Analog 19 Awstats 19 Horde webmail application 19 Neomail webmail application 19 Spamassassin application 19 SquirrelMail webmail application 19 suexec 311 Webalizer 19 Enable 19 Enable 44 Enable 45 Enable 120 Enable 165 Enable 283 Enable 311 Enable Compiler
180. ware Configuration Overview This function allows you to choose what statistics programs will be run on your server You can also choose whether or not to allow users to determine what statistics programs they will use Steps 1 To access the Server Configuration Menu click on Server Configuration on the main screen of your WebHost Manager interface 2 Click on Statistics Software Configuration 3 To allow users to determine which statistics programs they will use click on the box nest to Allow users to change their web statistics generating software 4 Beneath Allow the following statistics generating programs to run make sure the box next to a program s name is checked to allow it to run 5 Beneath Run the following generators by default Until modified by the user make sure the box next to a program s name is checked to run it automatically for all users 6 If you wish for all users to be able to change their statistics generating software make sure the box underneath Modify is checked 7 Click on any Save button to save your changes 16 Server Configuration Troubleshooting Click on User Permissions to choose which users are able to determine which statistics programs they will use 17 WebHost Manager User Manual Schedule Statistics Log Times Overview This function allows you to set specific times that you do not want your server s logs to be analyzed during Usually you do not want your logs to be analyzed
181. ween the mail server queue being run Use jailshell as the default shell for all new accounts Uses the jailshell as the default shell for all customers who log in via Telnet SSH Jailshell does not allow you to view etc passwd for all users or view other user s files Add the mail prefix for mailman URLs Inserts a email subdomain prefix before Mailman URLs Mailman Enables the Mailman mailing list script Note New web statistics packages take 24 48 hours to generate enough statistics to display for users 4 Click on Save 21 WebHost Manager User Manual Update Config Overview You can select which updates you would like to receive from DarkORB automatically if any There are three package types available e cPanel Updates Updates to cPanel e DarkOrb Package Updates Updates to DarkOrb packages such as exim proftpd and any RPMs Red Hat Package Manager DarkOrb build e Security Package Updates Updates to security packages Each package update has the following options available e Automatic Package is updated automatically as releases become available e Manual Updates Only Package is updated manually All updates are available for manual download from the cpanel net site e Never Update Disables the automatic update function cPanel and WebHost Manager package updates contains one of the following build types e EDGE A development release that has undergone the least amount of testing e RELEASE
182. you wish to modify 3 Select the options from the drop boxes that you wish to change for the selected accounts You only need to select values that you wish to change not all of the values unless necessary 4 Click on Change 186 Multi Account Functions Terminate Multiple Accounts Overview This function allows you to remove multiple accounts from your server at the same time This can be useful when a reseller has defaulted on payment or switched to another provider Please note that this will permanently remove the accounts and they can only be easily restored if you have the accounts backed up Steps 1 To access the Multi Account Functions Menu click on Multi Account Functions on the main screen of your WebHost Manager interface 2 Click on Terminate Multiple Accounts 3 Check the box to the left of the name of the domain s you wish to terminate 4 Check the box to the right of the name of any domain that you wish to keep the DNS zone for even though you are terminating the account You do not need to check this box if you are not terminating the account 5 Copy the sentence shown into the rest of the field above Destroy Selected Accounts 6 Click on Destroy Selected Accounts 187 FrontPage FrontPage FrontPage is an extremely popular web site design tool In order to support clients who use FrontPage you need to install FrontPage extensions on their site so that the FrontPage s quirks will work corre

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